Virgin Media Outage Report in Crowmarsh Gifford, Oxfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Crowmarsh Gifford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crowmarsh Gifford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 18: Problems at Virgin Media
Virgin Media is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Crowmarsh Gifford, Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Reading, Oxford and Abingdon.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Wi-fi | |
| Reading |
Internet | |
| Reading |
Internet | |
| Reading |
Internet | |
| Reading |
Internet | |
| Oxford |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Crowmarsh Gifford, England
Latest outage, problems and issue reports in Crowmarsh Gifford and nearby locations:
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia Yes. We have been without internet in the area since yesterday and sit nice yesterday you are saying you will get it fix in the next 4 hours. Just now, another text that we’ll have to wait till 8 o’clock. This a joke, honestly 😡
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John Mitchell
(@LordConnaught) reported
from
Reading, England
Day 4 of trying to get hold of @virginmedia technical support. Quite incredibly I just got a phone call from their marketing team trying to offer me deals. I said I didn't want any deals, I just want my Tivo box replaced as its broken. The woman hung up on me. Disgraceful.
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Bob Beveridge
(@BobBeveridge1) reported
from
Reading, England
@virginmedia Very poor service today - internet cut out at least three times, during separate on-line meetings -once at 9.50, once late morning, once mid afternoon. What was going wrong ? RG4 Area31
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Inmita Medina
(@inmilla68) reported
from
Milton, England
@virginmedia I have already written to you twice in here and you just don’t bother to answer. Impossible to communicate with Virgin by any means. No customer services whatsoever!
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Inmita Medina
(@inmilla68) reported
from
Milton, England
@virginmedia I have been without internet since yesterday. It is really frustrating in these difficult times when people need to work from home. Impossible to talk to anyone!!! Still don’t know when the problem will get sorted!!!
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Bob Beveridge
(@BobBeveridge1) reported
from
Reading, England
@virginmedia Yes I have explained all this before. Is there any point? My recent issue was with the pathetic final letter, now combined with the fact that your system is so poor you know nothing about this. Totally poor customer experience.
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Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia No I’ve heard nothing back till now I’m afraid and still get issues. Can you help?
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quentin gunderson
(@join_the_Que) reported
from
Reading, England
@virginmedia is almost harder to leave than the EU! 3 days, 5 calls (4 hang ups!) Several wasted hours online.
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Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia Please can you help me to terminate my contract and service with you since it’s unbearable and unprofessional when I’m having work meetings to constantly get disconnected? It’s impossible to speak to a Virgin support human too so I’m left with no choice. Please help me on this.
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Carys Green
(@AV_Carys) reported
from
Reading, England
Feeling a tad disgruntled with @virginmedia I had to go into office today even though got tonsillitis as no broadband at home 😤 been two days now and trying to get hold of virginmedia impossible! Limited TV service I can live with but need broadband to work!
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Kathy mckenry
(@KathyMck1962) reported
from
Reading, England
@virginmedia can you advise how much longer our internet will be down in the Tilehurst Reading area had no internet since 8pm yesterday? ?
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Haider Al-Rekabi
(@HaiderAlRekabi) reported
from
Reading, England
@virginmedia and any chance someone replying to my message via app? I waiting for 50 minutes now. I have broadband down since 18:00 RG2.
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia I just want to cancel my contract. You are not a reliable company. You can’t even bother to speak with the customers that pay you.
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John Mitchell
(@LordConnaught) reported
from
Reading, England
@virginmedia day three of sitting listening to your hold music unable to speak to anyone. My Tivo has gone pop. Any chance you can help please?
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Mark Crossley
(@Hoopsjackal) reported
from
Wheatley, England
@virginmedia I was promised a call back within 24 hrs on Saturday, still nothing. Problems with TV and Broadband, can u please arrange an engineer urgently
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Bob Beveridge
(@BobBeveridge1) reported
from
Reading, England
@virginmedia When your expensive fibre broadband crashes in the middle of an online meeting with an MP this is bloody frustrating and unacceptable. Your service is often unreliable in the middle of the day. Can it be fixed or do I need another provider as backup?
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Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia My WIFI is unbearable and affects my day of online meetings. I’ve done the usual troubleshooting and have your app too. Calling your support is useless and I can’t get through to a human. What do I need to do to resolve my issues? Message your CEO?
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia Great! In the middle of a worldwide pandemic and the service is down since this morning in Didcot. With so many people working from home and you let everyone down. I am waiting to finish my contract with you and bye-bye. You won’t see me ever again !!!
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Tim Morgan
(@timmorgan) reported
from
Reading, England
@virginmedia what's the best department to get My Virgin Media support? I am a customer and it won't let me register an account using my email address although my bill is sent to the same email.
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia You apologize??? Really??? In the middle of a pandemic , I am a key worker and had to work from home today band I have missed all the meetings. I wish I could cancel my contract and had nothing to do with Virgin ever again!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ash Hague
(@Ash_Attack1979) reported
@DarkinsGraham @virginmedia I think it’s fascinating that every bad thing people are saying about Virgin are the experiences I had with BT and Sky. I think maybe they all need to up their games! I don’t know why someone would get treated differently.
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Ash Hague
(@Ash_Attack1979) reported
@zombie_apoc1 @virginmedia I had the same experience with Sky and then BT. I guess it comes down to luck, but I am honestly delighted with Virgin when compared to Sky or BT. They shouldn’t call you a liar though - have you complained?
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Veronique Mistiaen
(@VeroMistiaen) reported
Does anyone know how to speak with a real person at @virginmedia ? Impossible to get help for not pre-programmed query. I cannot access e-mail nor my account and have been on Bot chat and phone on loop for hours, being transferred and getting back to square one.
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Market Oriented Marketer focussing on your clients
(@Mick_Holloway) reported
@virginmedia No. The tech support person didn't mention that, and even told me that's all they can do. It looks like we will need a second phone line and port the number over... Crazy really, but can't leave it like this, do you know if will that be possible?
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Sarah Wiltshire
(@sarahwingg) reported
@virginmedia yes says problem with tv but isn’t clear what, your customer service is not what i expect for an elderly customer, why has she not received the promised return call?
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ali dixon
(@alidixon92) reported
@virginmedia @zombie_apoc1 Hi, I have an issue aswell I hope you can help with. We need a new Super hub as our current one is 7 years old and keeps cutting out. We have phoned up 3 times and been told we can get one but haven't got one yet, instead we did receive a replacement plug for one today
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Lee Clapham
(@LDC82) reported
@virginmedia Still not got through to cancel. Can you get me a call back from the correct persons/department
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GJM
(@zombie_apoc1) reported
@Ash_Attack1979 @virginmedia Yeah, I agree it goes down to luck. I have made a complaint but to no surprise they haven’t resolved it. I do wish my experience was better because they are the leaders with broadband when it works.
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Kev K
(@KevKelly14) reported
@virginmedia After I make agreements on the phone they promised to send me an email to confirm it and I never get them it’s because you can’t keep your promise?
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Max Adkins
(@MaxAdkins7) reported
@virginmedia Why is your internet absolute ****?