Virgin Media Outage Report in Crowmarsh Gifford, Oxfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Crowmarsh Gifford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crowmarsh Gifford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 02: Problems at Virgin Media
Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Crowmarsh Gifford, Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Reading, Oxford, Abingdon and Didcot.
City | Problem Type | Report Time |
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Internet | ||
Wi-fi | ||
Wi-fi | ||
TV | ||
Total Blackout | ||
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Crowmarsh Gifford, England
Latest outage, problems and issue reports in Crowmarsh Gifford and nearby locations:
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Marvellous Meite 🇨🇮 (@rfc_1871) reported from Reading, England
@virginmedia get your shit together ffs
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Wendy (@Wendywirdz) reported from Abingdon, England
@virginmedia Finally we did. Took 2 days of texting. Not the best service.
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Becky (@bmm1979) reported from Reading, England
@virginmedia hi, I’m trying to contact you regarding a mobile phone contract I wish to cancel, but can’t get through by phone and the chat function won’t pick up my problem
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David Bruton (@OutdoorDaveGB) reported from Reading, England
@GBRChris_A @virginmedia Not good! Unfortunately my experience of their Customer Service/Technical support when required a couple of years ago was frankly lamentable. Lots of promises absolutely zero action/solutions
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Michael gorman (@MichaelDooega10) reported from Woodley, England
@virginmedia Well thanks for that number which was a complete waist of my time !!!!!i shall be contacting sky for a quote tomorrow !!!! There customer service can’t be this bad !!!!!
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@MARCUS1961UK (@MARCUS1961UK) reported from Cholsey, England
AND BT VIRGIN MEDIA AND OTHER COMPANIES TO HELP THE POOREST OUT AND NOW OUT OF NO WHERE AND MAKE IT LOOK LIKE YOU THOUGHT OF THE IDEA, WELL YOU DID NOT HANG YOUR HEAD IN SHAME MADAM LYING. Kindest Regards, Mr Mark O G Anderson-Baker @MARCUS1961UK (3/3)
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Amelia (@Amelia30549431) reported from Abingdon, England
@LaurakBuzz @virginmedia They can slow down your service in busy times. Dodgy. It’s in the contract though
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Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England
@virginmedia I’ve been looking into this problem & the TV is all Connected to my Virginmedia Internet then it suddenly disconnects from the Internet & then this is why it goes back to my TV Homescreen then i go back into settings & wireless network click on this & then it’s returns & works🤪?
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Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England
@virginmedia I went on Virginmedia & it said they know of a TV Issue & it was affecting TV Go Users so does this it could be affecting normal TV Viewing through V6 Box & Virginmedia Router. The Fix time is estimated for 12pm Tomorrow(Engineer) I cannot watch TV Now it keeps going On & Off😱😫
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Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England
@virginmedia Put TV on 10.50am & First episode of TV going back into Samsung QLED TV was just after 11.15am now it’s fine again, it just shows that my Wiring is Fine & that it’s The Network Connectivity with the Culprit outside in The Green Virginmedia Box Outside.Can you plz send an Engineer
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Michael gorman (@MichaelDooega10) reported from Woodley, England
@virginmedia still no reply from your text service absolutely disgusting !!!!
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Martin S (@Boanz62) reported from Reading, England
@barrowboy78 @virginmedia Couldn’t stream a film last night as broadband was sooooo slow! It’s rubbish really.
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samtomkins (@samtomkins) reported from Henley-on-Thames, England
@virginmedia how do I speak to someone about my mobile phone. I haven’t been able to swap my sim as my sim port is broken, so today you have cut me off, despite me still paying bills!!!
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Kim Marie Pike (@HollySquirrel) reported from Didcot, England
@virginmedia We need this sorting, as there are 3 of us working from home, involving video meetings. How do we get in touch with you to sort our services out? Our TIVo box is also slow to respond and on-demand isn’t working, due to internet problems. Help. Now. Please.
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Wendy (@Wendywirdz) reported from Abingdon, England
@virginmedia are the worst company to get hold of. If you read this, please contact me about my account!!!! #virginmedia
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Gari Clark (@GariClark) reported from Reading, England
Hi @virginmedia, I'm trying to pay a bill through your app, but every time I try to pay, it keeps saying ”session has timed out” and has done for the last couple of days. Before this, I've never had an issue with it but it's not happening this time. Please advise. Thanks.
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Nicola Cooper (@Cooper100Nicola) reported from Reading, England
@virginmedia I’m still waiting for someone to reply to me about my bill. I get cut off when I try to phone, the online complaint form receives an error on every submission, there is no chat functionality available and I can’t get a reply in social media. Please advise ASAP. Thank you.
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David Bruton (@OutdoorDaveGB) reported from Reading, England
@PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !
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@MARCUS1961UK (@MARCUS1961UK) reported from Cholsey, England
FAMILIES WHO DID NOT HAVE COMPUTERS FOR LOCAL BUSINESSES TO DONATE LAPTOPS AND BT VIRGIN MEDIA AND OTHER COMPANIES TO HELP THE POOREST OUT AND NOW OUT OF NO WHERE AND MAKE IT LOOK LIKE YOU THOUGHT OF THE IDEA, WELL YOU DID NOT HANG YOUR HEAD IN SHAME MADAM LYING. Kindest (7/8)
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Amo Sira (@amo_singh) reported from Reading, England
@virginmedia sort ya shit out! Mans trying to chill!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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paul (@paul63384494) reported
@virginmedia so I complain about my services and the lack of customer derive you have and as if by magic you stop me from been able to message you what a fantastic service you provide to a paying customer
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Natalie (@NatRossiRambles) reported
@virginmedia I’ve received terrible service on multiple occasions over the past several weeks. Our engineers haven’t turned up, no service for over a month, and an email to say our complaint has been sorted out when it hasn’t. Please help!
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Barry (@barrybhoy1984) reported
@virginmedia what is going on your service has always been poor but the last week it's been down all the time.
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Amy Morris (@Bug90) reported
@virginmedia can you explain why it is going to take until the 13th April to fix the Internet in my area please. I get instances happen but over a week to fix it??
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Greg Beech (@gregbeech) reported
@virginmedia No, there are occasional area issues too but that just compounds our already broken connection. This isn’t a one day thing. We moved three weeks ago and it’s been a constant problem at our new house, and getting worse it seems.
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Jåmęš and 32 others (@RedSupremeMUFC) reported
@virginmedia no commentary on BT Ultimate; please sort it out. Pay extra for that channel and its crap
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Lewis Mckale (@Lewis_Mckale) reported
@virginmedia I tried to login to my Virgin Media account but I cannot login as my account apparently doesn’t exist! I cannot even make a complaint! To say your service is ridiculous is an understatement!
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Chris (@Chris135794) reported
@virginmedia I need to make a complaint about the webchat and the agent 'bethany' that I spoke to yesterday
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Lynda Rolington (@lynda_lyndatw) reported
@virginmedia It did give me the sign in page at last, but then as soon as I tried to sign in it went back to the Forbidden page again!
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Marcus Dickinson (@MDRev) reported
@virginmedia any update on the broadband outage for SO23 area? Two deadlines have passed now! #virginmediaoutage