Virgin Media Outage Report in Aylesbury, Buckinghamshire, England
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The latest reports from users having issues in Aylesbury come from postal codes HP19.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Aylesbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aylesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Aylesbury, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Amersham, Aylesbury and Tring.
| City | Problem Type | Report Time |
|---|---|---|
 Amersham |
Internet | |
| Amersham |
Internet | |
| Aylesbury |
||
| Amersham |
TV | |
| Aylesbury |
TV | |
| Aylesbury |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Aylesbury, England
Latest outage, problems and issue reports in Aylesbury and nearby locations:
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John English
(@johnoenglish) reported
from
Berkhamsted, England
@virginmedia @richardbranson three weeks with Virgin Media and got to be the worst service and customer service I have ever experienced...I am almost at a point of saying they are worse than sky🙈72 hours to rectify...let's see...
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Ben there done that
(@benjamingardner) reported
from
Berkhamsted, England
@virginmedia @jonsmithmusic_ Perhaps it should be you guys telling Jon the update and not him having to hunt one down... again.
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Martin Anthony Tett
(@MATatBucks) reported
from
Amersham, England
@virginmedia Also told that they don’t work on Sundays. I am very fed up. Terrible customer service.
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John English
(@johnoenglish) reported
from
Berkhamsted, England
@virginmedia Firstly, I am new to virgin (3 weeks). I have had to call the faults team 3 times and on each occasion 60+ minutes to wait. Having faults is bad enough but to wait over an hour (almost 3 this evening) is not on. My speed is not as advertised / promised. 1/2
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Alisdair Smith
(@alisdairrmsmith) reported
from
Berkhamsted, England
@SkyHelpTeam that's on the Sky Sports App as a @virginmedia customer but they don't provide customer services obvs
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Tim Kirkby
(@rebmit1) reported
from
Wendover, England
@virginmedia extremely dissatisfied, disappointed with the customer service I have recevied today. I have had repeated issues with My WiFi, mitliple phone calls, two engineers and I still have a poor service. Customer services said today they cannot help. Brilliant... #fuming
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Hemz
(@HemzahAhmed) reported
from
Aylesbury Vale, England
@virginmedia It is your job to apologise but I’m not alone in expressing dissatisfaction at the level of customer service at VM. That aside, I want to know why my router drops its connection almost daily causing me to power cycle my network chain in order to restore services to all devices
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Pete Downton
(@petedownton71) reported
from
Amersham, England
Ok, day 4 with no home broadband and I’m only aware there’s an issue because I kept chasing by phone rather than waiting for my new hub to be activated as suggested on the regular enquires number @virginmedia Thanks a bunch 👌
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Barry Stanbridge
(@barrystanbridge) reported
from
Leighton Buzzard, England
So @virginmedia why is the TV guide always wrong, every week I have to rewatch love island (I know it’s crap) on catch up as the guide is never updated if the show is extended. You do not get that with sky! Explanation please
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Luke Delahunty
(@LukeDelahunty) reported
from
Aylesbury Vale, England
@virginmedia Thanks. I filed a complaint 6 days ago and unsurprisingly am yet to hear anything. I feel like I’m being quite negative about VM so I’d like to give you some praise. 2 things you’re good at: 1. Replying to Tweets. 2. Apologising. Unfortunately both not very helpful.
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noo noo
(@nannynoonoo1) reported
from
Leighton Buzzard, England
@virginmedia HELP
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Daniel Pett
(@DEJPett) reported
from
Aldbury, England
Any tech journalists out there looking into @virginmedia poor customer service, ping @jonnypett for a chat.
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Steve Malcolm
(@Spongeym) reported
from
Chesham Bois, England
@virginmedia Hi, had problems with the internet today in SL9, been told by your support team to restart the router, Tay didn’t work so was told it would be resolved by Monday... sorry not good enough! I’m an IT engineer that needs the internet!!
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Matthew SladePedrick
(@Mattpsp) reported
from
Leighton Buzzard, England
Anyway while I'm waiting I'm going to do myself some slow cooked lamb in the virgin media opps sorry slow cooker. I might also have to recharge as my phone only last 12 to 14 hours - laters
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Hemz
(@HemzahAhmed) reported
from
Aylesbury Vale, England
@virginmedia Appalling customer service from you guys. After having spent 25mins on hold, I get on but only to be cut off after a short conversation in which the guy on the end didn’t have a clue what he was talking about. Shocking when you consider what we pay on monthly basis!
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Alisdair Smith
(@alisdairrmsmith) reported
from
Berkhamsted, England
@adampowley @VirginMediaCorp They don't have any provision for anything that might be described as customer service let alone anything that would allow their customers to communicate with them #VirginMedia
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noo noo
(@nannynoonoo1) reported
from
Leighton Buzzard, England
@virginmedia Hold on someone just picked up the phone .... not going to get too excited as they normally hang up
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Martin Anthony Tett
(@MATatBucks) reported
from
Amersham, England
@virginmedia It’s Sunday morning and still no router. This is terrible, terrible customer service
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Martin Anthony Tett
(@MATatBucks) reported
from
Amersham, England
@virginmedia The webchat has been unavailable last night and today. I told them about this and they acknowledged it did not work. Yodel are useless. I am desperate for my router to enable my WiFi. Really poor service all round.
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Jo Heritage-Harris
(@joheritage) reported
from
Chesham Bois, England
Just ended my internet contract with @virginmedia it was very much like communicating with a stroppy teenager. That plus the 48 minute wait on hold doesn’t make me feel like ever returning. Very poor customer service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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jason alderton
(@FcBosh) reported
@virginmedia your online customer services is the biggest joke in the telecoms industry
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Scott Dixon
(@ScottD_DJMS) reported
@virginmedia useless as always. Customer service is pathetic, seems it’s my own fault for having a laptop and a phone connected to Wi-Fi during the day and it causing drop outs?
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Steve Austin 316
(@smit316) reported
@virginmedia I raised a complaint 3 weeks ago. I have spoken with your team every day and have been advised a manager would call me back and I am still waiting. Please advise if this is your policy to lie to customers?
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Kellyann Brown
(@KellyannBrown10) reported
@virginmedia I have just been cut off again after being on the phone for 1 hour and 2minutes. Maybe I'll just cancel my direct debit. I have written a letter but based on my current experience I do not expect a response. I need to have confirmation my 30 days notice which you refuse to give
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Sriram
(@SriramSsundar) reported
@virginmedia Whats the security issue with direct messages🤔🤔🤔
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Adam
(@AdamJorus) reported
@virginmedia That's not what I asked, I tried the methods in the link and they didn't work, I would like additional help to get my services cancelled
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Scott Dixon
(@ScottD_DJMS) reported
@virginmedia Slow speeds and multiple disconnections each day for past fortnight at least. The service is too unreliable lately. A technician is coming out in a Friday but this keeps happening and sick of having to swap hubs
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kirby
(@krby8888) reported
anyone know fix for virgin media packetloss i’m on ethernet and upload and download speeds are same as normal but been on 5-10% packet loss for past few days ?
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Dolly loves
(@DollylovesLoves) reported
@virginmedia I am unable to speak to someone to cancel my contract.
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sally jones
(@salimarie1) reported
@virginmedia why do you take so long???? All I want to do is cancel my internet with you Now you have put me back on hold!!Jesus it’s not Krypton Factor 🥵🥵🥵🥵