Virgin Media outages and service status in Aylesbury, England

Problems in the last 24 hours in Aylesbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aylesbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Aylesbury, England

The most recent Virgin Media outage reports came from the following cities: Aylesbury, Leighton Buzzard, Amersham, Chesham, and Aston Clinton.

City	Problem Type	Report Time
Aylesbury	Internet	6 days ago

Community Discussion

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Virgin Media Issues Reports Near Aylesbury, England

Latest outage, problems and issue reports in Aylesbury and nearby locations:

• 
  Matthew SladePedrick (@Mattpsp) reported 56 seconds ago from Leighton Buzzard, England

  Anyway while I'm waiting I'm going to do myself some slow cooked lamb in the virgin media opps sorry slow cooker. I might also have to recharge as my phone only last 12 to 14 hours - laters

• 
  Luke Delahunty (@LukeDelahunty) reported 3 minutes ago from Aylesbury Vale, England

  @virginmedia Thanks. I filed a complaint 6 days ago and unsurprisingly am yet to hear anything. I feel like I’m being quite negative about VM so I’d like to give you some praise. 2 things you’re good at: 1. Replying to Tweets. 2. Apologising. Unfortunately both not very helpful.

• 
  Hemz (@HemzahAhmed) reported 7 minutes ago from Aylesbury Vale, England

  @virginmedia It is your job to apologise but I’m not alone in expressing dissatisfaction at the level of customer service at VM. That aside, I want to know why my router drops its connection almost daily causing me to power cycle my network chain in order to restore services to all devices

• 
  Thom Pirouet 🔶🇪🇺🏳️‍🌈 (@CarryOnThom) reported 7 minutes ago from Chesham Bois, England

  Been 45 minutes trying to get in touch with #virginmedia ! Website has NOTHING to help just to call Customer Service. I’m starting to feel as tho they really don’t actually want customers ....

• 
  Alisdair Smith (@alisdairrmsmith) reported 11 minutes ago from Berkhamsted, England

  @SkyHelpTeam that's on the Sky Sports App as a @virginmedia customer but they don't provide customer services obvs

• 
  ᒍᗩᑎE (@gemmak500) reported 13 minutes ago from Chesham Bois, England

  @virginmedia Yes there were, we received a text at 2am to say it was (finally) fixed but it isn’t & we are now expected to go through the entire reporting/testing the router process again. No engineer for days.This is NOT a router issue, it’s affecting many homes. #bangsheadonwall

• 
  ᒍᗩᑎE (@gemmak500) reported 15 minutes ago from Chesham Bois, England

  @virginmedia There is no link. No one appears to know what’s going on and there is no ownership or continuity of help. As the paying customer we are supposed to just wait, lose business and accept the situation.

• 
  Thomas Pirouet (@ThomasPirouet) reported 22 minutes ago from Chesham Bois, England

  @virginmedia is everything ok with the network today? Router has been flashing red on and off all morning, really intermittent connection however nothing shown on the service checker. Done the usual unplugging of the router, checked cables etc however still flashing red, then…

• 
  the Parrot man (@Lindz2000) reported 24 minutes ago from Aylesbury Vale, England

  @virginmedia My fibre broadband has just gone down

• 
  ᒍᗩᑎE (@gemmak500) reported 24 minutes ago from Chesham Bois, England

  @virginmedia I don’t doubt it will be fixed eventually but there have been significant issues here for months & I need more info than this. The message on your link hasn’t been updated since PRIOR to being told it was fixed. When reported this morning it was treated with no history.

• 
  Chris (@carmadchris) reported 28 minutes ago from Hazlemere, England

  @notasborednow @virginmedia Obviously you checked and got a no but do you know why others arn't available? I'm assuming at this point you have a land line connection which should get you everyone, if its just disconnected, open reach should be able to re-add Look at mobile as well (if you have signal)

• 
  seanhannam (@seanhannam) reported 28 minutes ago from Chesham Bois, England

  Didn’t realised upgrading our @virginmedia internet would cripple my home office. Wireless @HP printer can’t find the network and I have to get new boosters for the other rooms in the house. So frustrating - I’ve wasted so much time trying to sort it all out. To no avail.

• 
  John English (@johnoenglish) reported 46 minutes ago from Berkhamsted, England

  @virginmedia @richardbranson three weeks with Virgin Media and got to be the worst service and customer service I have ever experienced...I am almost at a point of saying they are worse than sky🙈72 hours to rectify...let's see...

• 
  Steve Malcolm (@Spongeym) reported 46 minutes ago from Chesham Bois, England

  @virginmedia Hi, had problems with the internet today in SL9, been told by your support team to restart the router, Tay didn’t work so was told it would be resolved by Monday... sorry not good enough! I’m an IT engineer that needs the internet!!

• 
  Aaron Phethean (@aphethean) reported 48 minutes ago from Berkhamsted, England

  Technical team denying ordering a new box that has failed to materialise. Any chance of a straight answer on this @virginmedia? No TV over Christmas. Bad form.

• 
  ᒍᗩᑎE (@gemmak500) reported 48 minutes ago from Chesham Bois, England

  @virginmedia Yes, it’s showing issues but we are still being treated like this is a new issue with no history. 😩

• 
  John English (@johnoenglish) reported 56 minutes ago from Berkhamsted, England

  @virginmedia Firstly, I am new to virgin (3 weeks). I have had to call the faults team 3 times and on each occasion 60+ minutes to wait. Having faults is bad enough but to wait over an hour (almost 3 this evening) is not on. My speed is not as advertised / promised. 1/2

• 
  ᒍᗩᑎE (@gemmak500) reported 57 minutes ago from Chesham Bois, England

  When you’re trying to upload and synch 20gb of wedding photos via a 4g hotspot because your @virginmedia broadband has been down for days on end with useless customer service and you have a deadline. It’s never ending! 😩 #virginmedia #custometservicefail #fail

• 
  Jo Heritage-Harris (@joheritage) reported 57 minutes ago from Chesham Bois, England

  Just ended my internet contract with @virginmedia it was very much like communicating with a stroppy teenager. That plus the 48 minute wait on hold doesn’t make me feel like ever returning. Very poor customer service.

• 
  Sid M (@smahes4) reported 59 minutes ago from Chesham Bois, England

  @virginmedia The reason given to us that you don’t want to put extra 10mtr cable to service 3 properties. That’s a shame on you and a classic lie that you say on your advert regarding coverage @richardbranson @Ofcom

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gordon Stewart (@gozzie83) reported 1 minute ago

  @virginmedia How do I lock it down so people watching can’t add things to my bill without me knowing? I haven’t had an email or anything even to confirm it happened so is there an additional way to stop it happening in future?

• 
  Hot_Cold_Warm Matched Betting (@SimonRichardsMB) reported 2 minutes ago

  Well played @virginmedia and @tntsports for offering the @ChampionsLeague final free to customers… but it slightly sucks the audio is out of sync with the visuals!

• 
  d_f1888 (@df1888) reported 3 minutes ago

  @LutzSchueler @virginmedia We’ve been waiting since January for VM fibre to be installed and the customer service has been shocking. I’ve raised 3 complaints emailed your office and still have not had the service installed. Next stop the communications ombudsman !!

• 
  🌸 🙀 Teresa Cooper (@Teresacooper) reported 6 minutes ago

  @virginmedia Not 2 days. The ambulance had the drama of it early hours in an emergency. I bet any money you repair it just before everyone is due compensation

• 
  Giant Leeds Fan (@GiantLeedsFan) reported 7 minutes ago

  @MisfitsWorld20 is it? i'm a virgin media customer , where did you see this mate?

• 
  Emma Spurdle (@EmmaSpurdle) reported 13 minutes ago

  @virginmedia Yes but it’s no help if it keeps changing, this is the third estimated time fix it’s shown since Thursday

• 
  Green Cat Books ~ publisher | bookshop | mentor (@greencatbooks) reported 14 minutes ago

  @melon_h @virginmedia I switched to Sky last month. I was out of contract with VM and they were charging me £90 a month. They now reckon that I owe over £200 and have unleashed debt collectors, although I did try and cancel them (no contract). I have a referral link for Sky if you like? Gives us both some money off I think

• 
  Frazzz (@FrazzzYT) reported 17 minutes ago

  Virgin Media has got to have some of the worst systems in the UK. Demanding money (I kid you not putting a demand for £0.00 or they will cut service and apply late fees) spoke to complaints they sorted and wiped everything. Literally two mins ago a new email demanding money >.>

• 
  Alissa (@Alissa_SarahLou) reported 19 minutes ago

  @virginmedia When are you going to issue a formal statement on the nationwide outage. Cm16 area been out since last Thursday, but for others I can see it's been a lot longer. Do right by your customers and issue a statement.

• 
  Frazzz (@FrazzzYT) reported 23 minutes ago

  Like you cannot make this BS up am sick of how bad @virginmedia are. Clearly your automatic systems are busted. And you're making staff do double work to fix ITS problems