Virgin Media

Virgin Media Outage Report in Aylesbury, Buckinghamshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Aylesbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aylesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Aylesbury, Buckinghamshire, England 09/26/2025 21:50

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (42%)

    Internet (42%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Aylesbury, Buckinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Amersham, Aylesbury, Chesham and Berkhamsted.

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City Problem Type Report Time
United KingdomAmersham TV
United KingdomAylesbury TV
United KingdomAylesbury TV
United KingdomAmersham TV
United KingdomAylesbury TV
United KingdomAylesbury TV

Community Discussion

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Virgin Media Issues Reports Near Aylesbury, England

Latest outage, problems and issue reports in Aylesbury and nearby locations:

  • nannynoonoo1 noo noo (@nannynoonoo1) reported from Leighton Buzzard, England

    @virginmedia Hold on someone just picked up the phone .... not going to get too excited as they normally hang up

  • joheritage Jo Heritage-Harris (@joheritage) reported from Chesham Bois, England

    Just ended my internet contract with @virginmedia it was very much like communicating with a stroppy teenager. That plus the 48 minute wait on hold doesn’t make me feel like ever returning. Very poor customer service.

  • johnoenglish John English (@johnoenglish) reported from Berkhamsted, England

    @virginmedia Another day with Virgin Media TV package. Another day with not a lot working. Fault V210 today. Out of 8 months being with you so far, I would say 7 months have had an issue.

  • nannynoonoo1 noo noo (@nannynoonoo1) reported from Leighton Buzzard, England

    @virginmedia HELP

  • petedownton71 Pete Downton (@petedownton71) reported from Amersham, England

    Ok, day 4 with no home broadband and I’m only aware there’s an issue because I kept chasing by phone rather than waiting for my new hub to be activated as suggested on the regular enquires number @virginmedia Thanks a bunch 👌

  • johnoenglish John English (@johnoenglish) reported from Berkhamsted, England

    @virginmedia @richardbranson three weeks with Virgin Media and got to be the worst service and customer service I have ever experienced...I am almost at a point of saying they are worse than sky🙈72 hours to rectify...let's see...

  • DEJPett Daniel Pett (@DEJPett) reported from Aldbury, England

    Any tech journalists out there looking into @virginmedia poor customer service, ping @jonnypett for a chat.

  • Lindz2000 the Parrot man (@Lindz2000) reported from Aylesbury Vale, England

    @virginmedia @Nebularusart Down

  • benjamingardner Ben there done that (@benjamingardner) reported from Berkhamsted, England

    @virginmedia @jonsmithmusic_ Perhaps it should be you guys telling Jon the update and not him having to hunt one down... again.

  • nutritionlizA Liz Anderson RN (@nutritionlizA) reported from Aylesbury Vale, England

    Not good enough. As a very dissatisfied @virginmedia customer I find increasing a pensioners tariff without warning shoddy and poor. But then they are not known for good customer care.

  • Lindz2000 the Parrot man (@Lindz2000) reported from Aylesbury Vale, England

    @virginmedia My fibre broadband has just gone down

  • johnoenglish John English (@johnoenglish) reported from Berkhamsted, England

    @virginmedia Firstly, I am new to virgin (3 weeks). I have had to call the faults team 3 times and on each occasion 60+ minutes to wait. Having faults is bad enough but to wait over an hour (almost 3 this evening) is not on. My speed is not as advertised / promised. 1/2

  • HemzahAhmed Hemz (@HemzahAhmed) reported from Aylesbury Vale, England

    @virginmedia It is your job to apologise but I’m not alone in expressing dissatisfaction at the level of customer service at VM. That aside, I want to know why my router drops its connection almost daily causing me to power cycle my network chain in order to restore services to all devices

  • barrystanbridge Barry Stanbridge (@barrystanbridge) reported from Leighton Buzzard, England

    So @virginmedia why is the TV guide always wrong, every week I have to rewatch love island (I know it’s crap) on catch up as the guide is never updated if the show is extended. You do not get that with sky! Explanation please

  • alisdairrmsmith Alisdair Smith (@alisdairrmsmith) reported from Berkhamsted, England

    @adampowley @VirginMediaCorp They don't have any provision for anything that might be described as customer service let alone anything that would allow their customers to communicate with them #VirginMedia

  • Matt_Davies_01 Matt Davies (@Matt_Davies_01) reported from Heath and Reach, England

    .@virginmedia quite possibly the most appalling customer service in the UK, bar none! After calling 3mths ago to cancel a phone contract after a friend died, the number still rings yet today to wait 24hrs for it to cancel! Plus, they want the password from the deceased! 🤬

  • alisdairrmsmith Alisdair Smith (@alisdairrmsmith) reported from Berkhamsted, England

    @SkyHelpTeam that's on the Sky Sports App as a @virginmedia customer but they don't provide customer services obvs

  • Mattpsp Matthew SladePedrick (@Mattpsp) reported from Leighton Buzzard, England

    Anyway while I'm waiting I'm going to do myself some slow cooked lamb in the virgin media opps sorry slow cooker. I might also have to recharge as my phone only last 12 to 14 hours - laters

  • seanhannam seanhannam (@seanhannam) reported from Chesham Bois, England

    @virginmedia They couldn’t help us reduce our bill. Thanks. Very frustrating - especially after a total of three hours of waiting to get through to someone. We’re not impressed.

  • HemzahAhmed Hemz (@HemzahAhmed) reported from Aylesbury Vale, England

    @virginmedia Appalling customer service from you guys. After having spent 25mins on hold, I get on but only to be cut off after a short conversation in which the guy on the end didn’t have a clue what he was talking about. Shocking when you consider what we pay on monthly basis!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Craig_Simpson82 Craig Simpson (@Craig_Simpson82) reported

    @virginmedia The text service is worse than the waiting for hours on the phone

  • ricardomarques Ricardo Marques (@ricardomarques) reported from Barnet, England

    @virginmedia looks like I'll never have internet again. No connection since this morning!

  • metallicageek John Lockdown?What lockdown.. (@metallicageek) reported

    Has anyone ever managed to get in contact with @virginmedia ? Website takes you round in circles,and i can't get help on the phone as i can't remember my password from 15 years ago...

  • conroy1977 John Conroy (@conroy1977) reported

    @virginmedia waste of time. was quoted even more for the Gig1 service. your customer loyalty is appalling

  • KennethCarranza Kenneth Carranza (@KennethCarranza) reported

    @virginmedia after just two days with you my broadband is not working anymore and is not possible to contact any technician. Can I get it working or a refund?

  • rafaoxford Rafael Perera (@rafaoxford) reported

    @virginmedia I have been your customer for over 5 years. I need to change the hub I got then and have tried to contact you (unsuccessfully) by phone and online. How can I get a new Hub 3? I am getting very frustrated.

  • TomRossi07 Tom Ross (@TomRossi07) reported

    @virginmedia Issues in so16 area. Intermittent disconnection every 20 minutes. Your customer service is appalling. Have been hung up on various times, and have been waiting on the phone for 45 minutes.

  • han_18 Hannah Williams (@han_18) reported

    @virginmedia I have never changed it! The WiFi is still connected to all our other devices. Just my phone won’t connect , I have tried restarting. Just says password incorrect

  • HacktoFlack Alli* 🤜🏼🤛🏼 (@HacktoFlack) reported

    @virginmedia But you’re not actually going to do anything to help, are you?

  • Simone_Laghi Simone Laghi (@Simone_Laghi) reported

    @virginmedia I'm trying to reach you about a new contract but your chat doesn't work, could you please get in touch?