Virgin Media outages and service status in Aylesbury, England

Problems in the last 24 hours in Aylesbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aylesbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Aylesbury, England

The most recent Virgin Media outage reports came from the following cities: Amersham, Aylesbury, Leighton Buzzard, Chesham, and Aston Clinton.

City	Problem Type	Report Time
Amersham	Internet	23 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Aylesbury, England

Latest outage, problems and issue reports in Aylesbury and nearby locations:

• 
  Matt Davies (@Matt_Davies_01) reported 4 minutes ago from Heath and Reach, England

  .@virginmedia quite possibly the most appalling customer service in the UK, bar none! After calling 3mths ago to cancel a phone contract after a friend died, the number still rings yet today to wait 24hrs for it to cancel! Plus, they want the password from the deceased! 🤬

• 
  Lil’Shaq👊🏻 (@shaqlockholmes) reported 4 minutes ago from Leighton Buzzard, England

  @SkyHelpTeam This is a new contract I have taken out with you and it’s not a good start. If it’s not resolved within 48hrs I will cancel and go with Virgin media who don’t use openreach.

• 
  Chris 53 (@bodhititus2019) reported 5 minutes ago from Aylesbury Vale, England

  Oooh, now I finally got round to taking notice.... The videos I, m watching via twitter are playing much better with Lebara mobile then they did tesco, moble..Actually they are playing better then they do on home broadband service Virgin media to.. The landlord pays that bill

• 
  I Make Stuff Up On Tw*tter (@sjdhatters) reported 5 minutes ago from Stoke Mandeville, England

  @virginmedia Company has been wound up so there won't be any concerns about liability. This wouldn't be an issue if account had been set up properly in the first place Tried to do it properly and will screenshot the chat for future legal recourse

• 
  I Make Stuff Up On Tw*tter (@sjdhatters) reported 8 minutes ago from Stoke Mandeville, England

  Dear @virginmedia Congratulations for the worst possible Customer Service going. Been hung up on twice. You don't deserve to be in business

• 
  ᒍᗩᑎE (@gemmak500) reported 9 minutes ago from Chesham Bois, England

  @virginmedia To be honest you probably can’t, I’ve been this route often previously and nothing changes. Made to jump thru the same basic hoops time & again by staff members who don’t understand the systems, it’s a perpetual, frustrating loop. Still my service is dreadful.

• 
  Jo Heritage-Harris (@joheritage) reported 14 minutes ago from Chesham Bois, England

  Just ended my internet contract with @virginmedia it was very much like communicating with a stroppy teenager. That plus the 48 minute wait on hold doesn’t make me feel like ever returning. Very poor customer service.

• 
  noo noo (@nannynoonoo1) reported 20 minutes ago from Leighton Buzzard, England

  @virginmedia HELP

• 
  Paul Marchant (@PaulMarchant11) reported 20 minutes ago from Chesham Bois, England

  @virginmedia . Getting regular spam calls about internet issues, usually 20mins apart. Phoney numbers when checked.

• 
  Sid M (@smahes4) reported 28 minutes ago from Chesham Bois, England

  @virginmedia The reason given to us that you don’t want to put extra 10mtr cable to service 3 properties. That’s a shame on you and a classic lie that you say on your advert regarding coverage @richardbranson @Ofcom

• 
  seanhannam (@seanhannam) reported 31 minutes ago from Chesham Bois, England

  Didn’t realised upgrading our @virginmedia internet would cripple my home office. Wireless @HP printer can’t find the network and I have to get new boosters for the other rooms in the house. So frustrating - I’ve wasted so much time trying to sort it all out. To no avail.

• 
  TinaReadingEditor (@TinaReading) reported 34 minutes ago from Amersham, England

  @virginmedia No Internet for 48 hrs and can't work, will you be crediting customers for lack of service?

• 
  Simon Lailey (@simon_lailey) reported 35 minutes ago from Aylesbury Vale, England

  I forgot how crap @virginmedia are when you have a fault at home. Customer experience is shocking #CX , get treated like dirt. Must move to another provider this time around I think 😡

• 
  Ben 🦀 (@bencrabtree7) reported 36 minutes ago from Leighton-Linslade, England

  @virginmedia broadband is down despite reading it's back up and running. Website is down too so can't check or report.

• 
  Mark Williams (@Pensar_Mark) reported 50 minutes ago from Berkhamsted, England

  @virginmedia Already done that 4 times and got nowhere. I need someone who can help to actually call back as promised.

• 
  john lamb (@thelamb72) reported 53 minutes ago from Whitchurch, England

  @virginmedia hi. I really need to speak to somebody urgently. I need an engineer to re instate a phone line. Its for a care link life line to emergency services at my mother's house who has recently had a stroke and depends on this lifeline box. TIA

• 
  stuart shawcross (@stuartshawcross) reported 53 minutes ago from Berkhamsted, England

  Hi @virginmedia we rent a property with virgin fibre, download speed is fast but upload very low. I can’t login to account as it’s not mine. Suggestions?

• 
  I Make Stuff Up On Tw*tter (@sjdhatters) reported 54 minutes ago from Stoke Mandeville, England

  @virginmedia I refer back to my original tweet. Zero attempt to resolve my issue. Just can't do it. Your solution is not acceptable to me or new owner. Can you please provide details on how to escalate this to a complaint? What if I cancel DD and then set up new DD with new owner details?

• 
  Rob Armstrong (@RobArmstrong8) reported 56 minutes ago from Chesham Bois, England

  @virginmedia Any chance at all, after wasting most of the evening trying to get through to you, that you can sort out an ongoing problem please!

• 
  Aaron Phethean (@aphethean) reported 59 minutes ago from Berkhamsted, England

  Technical team denying ordering a new box that has failed to materialise. Any chance of a straight answer on this @virginmedia? No TV over Christmas. Bad form.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Zoe Is Dangermouse (@ZDangermouse) reported 4 minutes ago

  @virginmedia pathetic service and customer service is non existent… bye 👋

• 
  Shando (@Jinky1967John) reported 6 minutes ago

  @virginmedia Is there a broadband outage in ML1 postcode ? No service for last 30 mins

• 
  ROBOT (@ROBOTkombucha) reported 10 minutes ago

  @virginmedia @emmamcl_xo Crap service - always going down, and they never refund you..

• 
  Mark Aitken (@sparky0710) reported 13 minutes ago

  @virginmedia Internet been down in ML5 since yesterday lunchtime. When will this be resolved.any information or updates from apps are vague at best very poor.

• 
  Murdocke (@murdocke) reported 13 minutes ago

  @virginmedia your broadband has gotten noticeably bad these last few years, you used to be impeccable but now there’s always some fault you can’t fix and it gets pushed back again and again. ******** has happened to you? Your engineers lately are ******* shite. (Customer for 25 years)

• 
  Serenity Solo Studios (@SerenitySoloDev) reported 15 minutes ago

  Virgin Media may have the best broadband speeds for me, but lying salesmen and Virgins policies really has me thinking about cancelling during this cooldown period. I was told 1000mbps was the maximum speed here. I found out it was 2000mbps. I tried to change as I was unaware of this at the time, due to what the saleman told me, but they wanted to charge me £88 per month or so for the 2gb package when the 1gb only costs £33 per month. Even though the website says £55 per month for the 2gb package. I then asked about the upload spped matching the download speed. At first, I was told this was a different package, not an addon, so it would cost £88 per month in total. What? I then threatened to leave and rejoin with a new package as I was in the cooling off period. I was then told this was an addon for £6 per month. They can't change anything on my package though apparently. It now has to be sent to another team to check through this and I have to wait 5-10 days. This is the most confusing company I have ever dealt with. When joining Sky, I could change my package at any time and still be given the in contract discount. Sky may have slower speeds, but @Virgin have to have to the worst policies that kind of makes me regret changing over. If they say I still have to pay almost triple the cost, I may just take the loss of the broadband speed and move back over to Sky. Virgin are trying to rip me off as their sales representative who came to the door and sold me the package never gave the full information to me and said 1gb was their highest package they had for my area.

• 
  Joe Farrugia 🇬🇧🇲🇹🇪🇺 (@JoeFarrugia) reported 16 minutes ago

  Being messed up by @virginmedia. 1st we were never told the old box must be returned then they charge £90 for not returning it. Trying to get this sorted is such a hassle. You’re told one thing, nothing gets done then you’re told something else.

• 
  Carl swift (@Darry0012) reported 16 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_PRO_IPTV16 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  STEPHEN (@stevied151181) reported 19 minutes ago

  @virginmedia I've just had a lovely chat with Kabeer to renew my contract. He was polite, friendly and helpful. Please make sure he's praised for his customer service. 5🌟

• 
  Eugene Reid (@eugenereid) reported 22 minutes ago

  @virginmedia why can’t we get access to my mobile phone account???? Absolutely terrible service!