Virgin Media Outage Report in Aylesbury, Buckinghamshire, England
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The latest reports from users having issues in Aylesbury come from postal codes HP21.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Aylesbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aylesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Aylesbury, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Aylesbury, Chesham, Leighton Buzzard and Chinnor.
| City | Problem Type | Report Time |
|---|---|---|
 Aylesbury |
Wi-fi | |
| Chesham |
TV | |
| Aylesbury |
Total Blackout | |
| Aylesbury |
Internet | |
| Leighton Buzzard |
Internet | |
| Aylesbury |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Aylesbury, England
Latest outage, problems and issue reports in Aylesbury and nearby locations:
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the Parrot man
(@Lindz2000) reported
from
Aylesbury Vale, England
@virginmedia @Nebularusart Down
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noo noo
(@nannynoonoo1) reported
from
Leighton Buzzard, England
@virginmedia Hold on someone just picked up the phone .... not going to get too excited as they normally hang up
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Rob Armstrong
(@RobArmstrong8) reported
from
Chesham Bois, England
@virginmedia Any chance at all, after wasting most of the evening trying to get through to you, that you can sort out an ongoing problem please!
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John English
(@johnoenglish) reported
from
Berkhamsted, England
@virginmedia Another day with Virgin Media TV package. Another day with not a lot working. Fault V210 today. Out of 8 months being with you so far, I would say 7 months have had an issue.
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Lil’Shaq👊🏻
(@shaqlockholmes) reported
from
Leighton Buzzard, England
@SkyHelpTeam My broadband was due to be activated by @OpenreachHelp yesterday. The engineer has marked it as a completed job yet I have no active line and have been told to wait up to 5 days for it to be checked. You have 48hrs to fix it or il cancel and go with @virginmedia
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Hemz
(@HemzahAhmed) reported
from
Aylesbury Vale, England
@virginmedia Appalling customer service from you guys. After having spent 25mins on hold, I get on but only to be cut off after a short conversation in which the guy on the end didn’t have a clue what he was talking about. Shocking when you consider what we pay on monthly basis!
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Matt Davies
(@Matt_Davies_01) reported
from
Heath and Reach, England
.@virginmedia quite possibly the most appalling customer service in the UK, bar none! After calling 3mths ago to cancel a phone contract after a friend died, the number still rings yet today to wait 24hrs for it to cancel! Plus, they want the password from the deceased! 🤬
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Pete Downton
(@petedownton71) reported
from
Amersham, England
Ok, day 4 with no home broadband and I’m only aware there’s an issue because I kept chasing by phone rather than waiting for my new hub to be activated as suggested on the regular enquires number @virginmedia Thanks a bunch 👌
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lee nightingale
(@Nightingale_Lee) reported
from
Northchurch, England
Does anyone know someone that works at @virginmedia in a position within the broadband team that could help us get an assessment of our private road done for installation of their broadband. We’ve registered on their website and emailed them but not getting anywhere.
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seanhannam
(@seanhannam) reported
from
Chesham Bois, England
@virginmedia They couldn’t help us reduce our bill. Thanks. Very frustrating - especially after a total of three hours of waiting to get through to someone. We’re not impressed.
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Russell Moss
(@RussellMoss) reported
from
Berkhamsted, England
@virginmedia hello, can someone please contact me about my billing query ASAP. I am being overcharged and I can’t seem to get any help
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Daniel Pett
(@DEJPett) reported
from
Aldbury, England
Any tech journalists out there looking into @virginmedia poor customer service, ping @jonnypett for a chat.
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Lil’Shaq👊🏻
(@shaqlockholmes) reported
from
Leighton Buzzard, England
@SkyHelpTeam This is a new contract I have taken out with you and it’s not a good start. If it’s not resolved within 48hrs I will cancel and go with Virgin media who don’t use openreach.
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Alisdair Smith
(@alisdairrmsmith) reported
from
Berkhamsted, England
@SkyHelpTeam that's on the Sky Sports App as a @virginmedia customer but they don't provide customer services obvs
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the Parrot man
(@Lindz2000) reported
from
Aylesbury Vale, England
@virginmedia My fibre broadband has just gone down
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Lil’Shaq👊🏻
(@shaqlockholmes) reported
from
Leighton Buzzard, England
@OpenreachHelp They have and have been told an engineer within 5 days. Can you not read? Your engineer has lied and so have you. You have 48hrs to activate my line or I will cancel @SkyUK and use @virginmedia who don’t use your **** engineers or infrastructure
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Liz Anderson RN
(@nutritionlizA) reported
from
Aylesbury Vale, England
Not good enough. As a very dissatisfied @virginmedia customer I find increasing a pensioners tariff without warning shoddy and poor. But then they are not known for good customer care.
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Hemz
(@HemzahAhmed) reported
from
Aylesbury Vale, England
@virginmedia It is your job to apologise but I’m not alone in expressing dissatisfaction at the level of customer service at VM. That aside, I want to know why my router drops its connection almost daily causing me to power cycle my network chain in order to restore services to all devices
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Alisdair Smith
(@alisdairrmsmith) reported
from
Berkhamsted, England
@adampowley @VirginMediaCorp They don't have any provision for anything that might be described as customer service let alone anything that would allow their customers to communicate with them #VirginMedia
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noo noo
(@nannynoonoo1) reported
from
Leighton Buzzard, England
@virginmedia HELP
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Elizabeth W
(@Elizabe37899475) reported
@virginmedia catchup not working again, getting a bit fed up of this
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Nancy Windsor 🇬🇧
(@NancyWindsorUK) reported
@virginmedia is internet down in the Derby area?
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Lee
(@leedumble) reported
from
Avonmouth, England
@virginmedia Stay connected what a joke on demand still not working i player Netflix Amazon prime all not working WiFi **** and you won’t answer your phone joke
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HoggGoblin
(@HoggGoblin) reported
@AndyGrove14 @virginmedia Same here. Tried everything. Assumed it was an issue with my connection but perhaps not.
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Andy Grove
(@AndyGrove14) reported
@virginmedia is there an issue with sky movies on demand, trying to watch a film and keep getting “This show is temporarily unavailable “. I’ve rest my box and bb is working. Service status says no issues
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suzanne smith
(@xsuzismithx) reported
@virginmedia Would be great if I could get my on demand and catch up issue sorted 2 days I have been trying and I can't get through on the phone either just keep getting sent a link that isn't helping me
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Bespoke Creative Designs
(@Bespoke_CD) reported
@virginmedia How do you expect people to work from home and complete degrees when your internet service can't even load a web page. @CityFibre you did work outside my house months ago, when you going to provide the packages you advertised ... Sick to death of companies!
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Sophie WR
(@SophWarrenReece) reported
@virginmedia Internet cuts out 20-30 times per day. Call pretty much every day. No known service issues in the area. This has been going on for months. Absolutely diabolical service.
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✨princess jayne ✨
(@dad_ayy) reported
@virginmedia is there a way i can live chat with an agent from virgin media? being having issues for over a week WIRED connection.
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adele lewis
(@adele82lewis) reported
@virginmedia It is a billing enquiry however I am now thinking of disconnecting with yourselves due to the poor customer service and extreme price increase can someone private msg me please so I get this sorted ASAP