Virgin Media

Virgin Media Outage Report in Northchurch, Hertfordshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Northchurch, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northchurch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Northchurch, Hertfordshire, England 01/10/2026 13:15

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Northchurch, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: Luton, Aylesbury, Dunstable, St Albans, Hemel Hempstead, High Wycombe, Stanmore, Rickmansworth, Watford, Amersham, Chesham and Great Missenden.

Loading map, please wait...
City Problem Type Report Time
United KingdomLuton Internet
United KingdomAylesbury TV
United KingdomDunstable TV
United KingdomLuton Internet
United KingdomLuton Wi-fi
United KingdomLuton Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Northchurch, England

Latest outage, problems and issue reports in Northchurch and nearby locations:

  • goitsagch Nick Daniels (@goitsagch) reported from Luton, England

    @virginmedia No, I had to admit defeat after 50 minutes. I had things to do! I have a new Virgin Mobile 4G SIM and I need to transfer the number from and old Virgin 3G SIM to it. If you could help with that, that would be marvelous.

  • goitsagch Nick Daniels (@goitsagch) reported from Luton, England

    @virginmedia I need to move a mobile number from an old 3G Virgin SIM to a new 4G one I got as part of my Oomph package, but I don't remember my 'telephone password' so the text chat people couldn't help, so I need to reset that somehow I think.

  • ImzyyR Imran R (@ImzyyR) reported from Harrow Weald, England

    @richardbranson Dear Sir, your customer services @virginmedia are very poor. Getting passed from team to team with nobody taking responsibility for your errors. It’s left me out of pocket. Regret moving to @virginmedia!!!

  • nannynoonoo1 noo noo (@nannynoonoo1) reported from Leighton Buzzard, England

    @virginmedia Hold on someone just picked up the phone .... not going to get too excited as they normally hang up

  • DEJPett Daniel Pett (@DEJPett) reported from Aldbury, England

    Any tech journalists out there looking into @virginmedia poor customer service, ping @jonnypett for a chat.

  • RobbarnesModel Rob Barnes (@RobbarnesModel) reported from Watford, England

    @virginmedia probably the worst customer service going 👎🏻

  • midnightmaggie Sophie Lonergan (@midnightmaggie) reported from Luton, England

    @virginmedia 1.5 hours and counting on the phone to virgin to try and sort out the wifi. Worst service ever, been with them for 3 months and had the slowest speed we have ever had! Don’t use them, bunch of cowboys! 😡

  • nannynoonoo1 noo noo (@nannynoonoo1) reported from Leighton Buzzard, England

    @virginmedia HELP

  • groom_donna Donna Groom (@groom_donna) reported from St Albans, England

    @virginmedia shit service, spent 25 mins getting through to sort out my non existent broadband and was told they would charge me to get my devices right then hung up when I said I would not pay for a service I am already paying over £80 pm for.

  • Darryl1712 Darryl Robertson (@Darryl1712) reported from Hemel Hempstead, England

    @virginmedia I just dont think it's acceptable to hang up on your customers 3 times in a row this morning... all I want to do is cancel.

  • _M155Y_ Kate Welling 🔶️🔶️🔶️ (@_M155Y_) reported from St Albans, England

    @anemoneproject @HertsFRSControl Virgin Media still appears to be down.

  • lewishamprodigy lewishamiltonprodigy (@lewishamprodigy) reported from Luton, England

    @virginmedia i spoke to one of your representatives on tuesday and they put the phone down on me as i was trying to upgrade my services as i was getting on 3 mb download speed and oaying for 50. so i made an official complaint still not heard back anything. upgraded my line

  • goitsagch Nick Daniels (@goitsagch) reported from Luton, England

    @virginmedia I don't have 2 hours spare to sit on hold right now. Maybe I'll try the text service later when I've got some time. Got other things to do now. Thanks for your help anyway.

  • F_O_I_D Alison Mitchell (@F_O_I_D) reported from Luton, England

    Virgin media is down for maintenance. No WiFi and no tv. Guess I’ll have a mix.

  • ov_ahmed Ovais Ahmed (@ov_ahmed) reported from Luton, England

    I called back explained again that I want to terminate my contract and that I was cut off earlier, I was then transferred to another number, 50 minutes later I was still waiting. Can someone bother sorting this out for me @virginmedia @VirginMedia_One #poorcustomerservice

  • Darryl1712 Darryl Robertson (@Darryl1712) reported from Hemel Hempstead, England

    Really wish sky did good broadband. The level of service from @virginmedia is shocking

  • RHerbert95 Rory Herbert (@RHerbert95) reported from Dunstable, England

    @virginmedia It's for the broadband, we've had issues for the past few days and speeds of <1mbps, the automated hotline said there were intermitent issues and we didn't have a chance to talk to anyone because the hold was too long

  • Jacquiharding14 Jacqui harding (@Jacquiharding14) reported from Luton, England

    @virginmedia She also doesnt do twitter. What she needs is a manager to listen and just sort the problem. Its simple to sort so they just need to. The phobe number they gave her used all her allowance and cut her off midcall today and she is with virgin mobile

  • goitsagch Nick Daniels (@goitsagch) reported from Luton, England

    @virginmedia I've already had a long online chat earlier, but only the phone operators can help apparently. I just can't ever get through. The waiting times are ridiculous

  • lewishamprodigy lewishamiltonprodigy (@lewishamprodigy) reported from Luton, England

    @virginmedia im really upset this is not the service im paying for and i wish to make another complaint about why an engineer would lie about coming to a visit when they ever showed up whatsoever

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • realevilbus Tony beeston (@realevilbus) reported

    @virginmedia The good thing about new customer offers is other companies have them like bt £60 pm 900Mb BB + mobile sim with 20gb + 12 months xbox live

  • AmyJone70696181 Amy Jones (@AmyJone70696181) reported

    @lisshut @virginmedia I was recommended to @jetfixcare. He was able to recover my hacked account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back

  • Rebecca17661731 Rebecca Nelson (@Rebecca17661731) reported

    @lisshut @virginmedia Contact @lelaakxi for your account I had same issues some weeks ago dm immediately to rectify your account his an expert.

  • CalvinShawn4 calvin shawn (@CalvinShawn4) reported

    @lisshut @virginmedia Oh sorry I had similar issue when my email account got hacked their support is so bad and confusing it was @Nacy_hack who helped retrieving my hacked account, you should hit him up am sure his gonna be able to help you out. Thanks stay safe

  • buckleyisagod Craig (@buckleyisagod) reported

    @virginmedia 45 minutes on the phone & at no point was a single solution or reason for my slow broadband offered. Quality service

  • Can_I_Have_A_Go Drudge (@Can_I_Have_A_Go) reported

    @virginmedia Hi - I’m trying to find why I have been charged £11.53 for my Oomph SIM this month. Can you assist please? I am also unable to login to my Virgin Media account. Can you also assist with that?

  • McKeoneCaroline Caroline Harvey (@McKeoneCaroline) reported

    @virginhelp @Virgin @virginmedia u get cut off and have to ring again ... its awful ... I have asked to speak to supervisors but get fobbed off

  • realevilbus Tony beeston (@realevilbus) reported

    @virginmedia The good thing about new customer offers is other companies have them like bt £60 pm 900Mb BB + mobile sim with 20gb + 12 months xbox live

  • DevineWaz Warren Devine (@DevineWaz) reported

    @virginmedia I'm having an absolute nightmare trying to resolve an issue with you. I have filled out forms online. Spoke to the bots. Requested callbacks and have just been "disconnected" THREE SEPERATE TIMES while speaking to someone. I'm a new customer but not for much longer

  • InTheClaire82 C L A I R E (@InTheClaire82) reported

    @virginmedia Says TV might be an issue but wifi apparently OK whereas it’s the other way round 😕