Virgin Media Outage Report in Northchurch, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Northchurch, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northchurch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Northchurch, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Aylesbury, Luton, High Wycombe, Stanmore, Hemel Hempstead, Dunstable, Amersham, St Albans and Watford.
| City | Problem Type | Report Time |
|---|---|---|
 Aylesbury |
Internet | |
| Luton |
Wi-fi | |
| Luton |
Internet | |
| Luton |
Internet | |
| High Wycombe |
Internet | |
| Stanmore |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Northchurch, England
Latest outage, problems and issue reports in Northchurch and nearby locations:
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Imran ®
(@The_Photographr) reported
from
Harrow Weald, England
@CurlyTazzi @BelleDameFolle @ThreeUK @virginmedia I haven’t had anything but great service from them. Blistering fast internet speeds all the time and never an outage in 4 years. Must be your dodgy area.
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Alisdair Smith
(@alisdairrmsmith) reported
from
Berkhamsted, England
@adampowley @VirginMediaCorp They don't have any provision for anything that might be described as customer service let alone anything that would allow their customers to communicate with them #VirginMedia
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weathers_16
(@weathers_16) reported
from
Harpenden, England
@virginmedia Loyal customer spoken to in rudest terms and paying double new customers
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Pete Downton
(@petedownton71) reported
from
Amersham, England
Ok, day 4 with no home broadband and I’m only aware there’s an issue because I kept chasing by phone rather than waiting for my new hub to be activated as suggested on the regular enquires number @virginmedia Thanks a bunch 👌
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LiamFitz
(@LiamFitz) reported
from
Rickmansworth, England
@jasonnisse @virginmedia @usainbolt @Ofcom I think I saw both of the pushing trolleys laden with loo roll around Sainsbury's yesterday. Normal service should be back later although there are rumours of a stock of hand gel being delivered at lunchtime
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lewishamiltonprodigy
(@lewishamprodigy) reported
from
Luton, England
@virginmedia im really upset this is not the service im paying for and i wish to make another complaint about why an engineer would lie about coming to a visit when they ever showed up whatsoever
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Stefan lazic
(@lazis002) reported
from
Watford, England
@virginmedia internet's been down all day. The support page page previously said there was an issue and would be fixed by 4pm , but now it says there is no issue. Post code is wd19 7ht. Please tell me when I will have internet / phone again.
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Charles Kelly
(@cllrcharles) reported
from
Borehamwood, England
Speaking to a human being is impossible. You are taking around the loop and then they hang up on you. You have to listen to this infuriating patronising voice for 10 minutes before being cut off. @virginmedia @BritishTelecom @richardbranson #badcustomerservice #virgin
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Hemz
(@HemzahAhmed) reported
from
St Albans, England
@virginmedia Well that is the thing...it has been resolved by myself. I want to know why this keeps happening, whether you keep logs/traces of activity on the router and whether you can proactively monitor my connection to see where the issue is as it arises...as it is sure to do so!!!
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Alisdair Smith
(@alisdairrmsmith) reported
from
Berkhamsted, England
@SkyHelpTeam that's on the Sky Sports App as a @virginmedia customer but they don't provide customer services obvs
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Nick Foster 🇬🇧🇪🇺
(@goldenhornet) reported
from
Watford, England
@virginmedia All devices, wired and wireless. Status tracker says no known issues, which is contrary to what service desk told me when I called last night. They said there's a "short term network issue".
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Jamie Carbin 🤔
(@JamieCarbin) reported
from
Luton, England
@virginmedia Absolutely useless! Was on hold for 50 minutes and suddenly you terminate the call. I’m sure if I cancel the direct debit I’ll hear from you quick enough! 🤬
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weathers_16
(@weathers_16) reported
from
Harpenden, England
@anormancfc @virginmedia @sky @virginmedia probably the worst company I have ever encountered for value and customer service 🤬
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Hemz
(@HemzahAhmed) reported
from
Aylesbury Vale, England
@virginmedia Appalling customer service from you guys. After having spent 25mins on hold, I get on but only to be cut off after a short conversation in which the guy on the end didn’t have a clue what he was talking about. Shocking when you consider what we pay on monthly basis!
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weathers_16
(@weathers_16) reported
from
Harpenden, England
Wow @virginmedia probably the worst service and rudest staff I have ever come across
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Hemz
(@HemzahAhmed) reported
from
Aylesbury Vale, England
@virginmedia It is your job to apologise but I’m not alone in expressing dissatisfaction at the level of customer service at VM. That aside, I want to know why my router drops its connection almost daily causing me to power cycle my network chain in order to restore services to all devices
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Darryl Robertson
(@Darryl1712) reported
from
Hemel Hempstead, England
@virginmedia Yeah all channels, checked service status already and its showing all is ok
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Allison rowlands
(@Allison98931244) reported
from
Harrow Weald, England
@virginmedia having the usual crappy issues with virgin no tv tonight cant wait to leave this useless provider
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Toby Weston
(@jamanifin) reported
from
St Albans, England
@virginmedia I wouldn’t look forward to my response, it won’t be complimentary. You consistently give poor performance over wired connections and your customer service peps seem to neither care nor be in a position to do anything. I pay £46 per month for the privilege!
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lewishamiltonprodigy
(@lewishamprodigy) reported
from
Luton, England
@virginmedia i spoke to one of your representatives on tuesday and they put the phone down on me as i was trying to upgrade my services as i was getting on 3 mb download speed and oaying for 50. so i made an official complaint still not heard back anything. upgraded my line
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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gary swailes
(@swailsy) reported
@virginmedia tried to cancel or renew my contract last week. Person did nothing. Been on hold nearly a hour now again, can you cancel it?
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Cristian Burbano
(@xtianburbano) reported
@virginmedia Im moving abroad so need to end my service, was told last year I need to give a months notice or I’ll still be charged even after I leave.. which is what I’ve been trying to do for the past week and getting nowhere, my last in the property will be feb 28
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Caron Williams
(@caronw_com) reported
@virginmedia INTERNET OFF AGAIN! PHONE LINES NOT WORKING AGAIN! LIVE CHAT NOT RESPONDING! PAID BILL THE OTHER DAY AND INTERNET SWITCHED OFF 2 DAYS LATER! JUST GOING TO CANCEL NOW, YOUR SERVICE IS USELESS
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tisha
(@tisha_wisha86) reported
@virginmedia terrible service, incorrect bill for 2 months as discount not been applied, refund not actioned and now can't get through to the team. I think its time to move service!!
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HeldoC
(@c_heldo) reported
@virginmedia why is it impossible to reach someone for help?
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James Turner
(@JamesTu15218502) reported
@virginmedia So like in a hour ? Sounds just like everyone who I’ve spoke to from virgin customer care spoke to some one called Jordan who told me I would get call back in 3 days it’s now been two weeks ?? Can I get an actual time
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Dave Phillips
(@theProToolsGuy) reported
@virginmedia Let’s examine. No price rise in 18 months... this is due to optics. Rising prices in a pandemic is bad. In 2012 - my bill was £22 pm In 2021 - it’s going to be £45. More than doubled in 9 years. I have not asked to increase my package. Any speed increases were offered as “free”.
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Ammara
(@ammara_t) reported
Teaching online with @virginmedia as your wifi provider is ****. Why is is so hard for them to provide quality service 😫
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V NECK Jumper
(@JumperNeck) reported
Called @virginmedia twice to upgrade my package. Spent well over 40 mins on hold both times to then be cut off both times. Dreadful customer service to go with a huge phone bill. Thanks!
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Tha Wurds 🏈🏉🏴
(@WordsReadNever) reported
Still on hold @virginmedia has the worst customer service in the UK. Could anyone recommend this garbage company???