Virgin Media Outage Report in Northchurch, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Northchurch, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northchurch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Northchurch, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Luton, Aylesbury, Dunstable, St Albans, Hemel Hempstead, High Wycombe, Stanmore, Rickmansworth, Watford, Amersham, Chesham and Great Missenden.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| TV | ||
| TV | ||
| Internet | ||
| Wi-fi | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Northchurch, England
Latest outage, problems and issue reports in Northchurch and nearby locations:
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Nick Daniels
(@goitsagch) reported
from
Luton, England
@virginmedia No, I had to admit defeat after 50 minutes. I had things to do! I have a new Virgin Mobile 4G SIM and I need to transfer the number from and old Virgin 3G SIM to it. If you could help with that, that would be marvelous.
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Nick Daniels
(@goitsagch) reported
from
Luton, England
@virginmedia I need to move a mobile number from an old 3G Virgin SIM to a new 4G one I got as part of my Oomph package, but I don't remember my 'telephone password' so the text chat people couldn't help, so I need to reset that somehow I think.
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Imran R
(@ImzyyR) reported
from
Harrow Weald, England
@richardbranson Dear Sir, your customer services @virginmedia are very poor. Getting passed from team to team with nobody taking responsibility for your errors. It’s left me out of pocket. Regret moving to @virginmedia!!!
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noo noo
(@nannynoonoo1) reported
from
Leighton Buzzard, England
@virginmedia Hold on someone just picked up the phone .... not going to get too excited as they normally hang up
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Daniel Pett
(@DEJPett) reported
from
Aldbury, England
Any tech journalists out there looking into @virginmedia poor customer service, ping @jonnypett for a chat.
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Rob Barnes
(@RobbarnesModel) reported
from
Watford, England
@virginmedia probably the worst customer service going 👎🏻
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Sophie Lonergan
(@midnightmaggie) reported
from
Luton, England
@virginmedia 1.5 hours and counting on the phone to virgin to try and sort out the wifi. Worst service ever, been with them for 3 months and had the slowest speed we have ever had! Don’t use them, bunch of cowboys! 😡
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noo noo
(@nannynoonoo1) reported
from
Leighton Buzzard, England
@virginmedia HELP
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Donna Groom
(@groom_donna) reported
from
St Albans, England
@virginmedia shit service, spent 25 mins getting through to sort out my non existent broadband and was told they would charge me to get my devices right then hung up when I said I would not pay for a service I am already paying over £80 pm for.
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Darryl Robertson
(@Darryl1712) reported
from
Hemel Hempstead, England
@virginmedia I just dont think it's acceptable to hang up on your customers 3 times in a row this morning... all I want to do is cancel.
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Kate Welling 🔶️🔶️🔶️
(@_M155Y_) reported
from
St Albans, England
@anemoneproject @HertsFRSControl Virgin Media still appears to be down.
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lewishamiltonprodigy
(@lewishamprodigy) reported
from
Luton, England
@virginmedia i spoke to one of your representatives on tuesday and they put the phone down on me as i was trying to upgrade my services as i was getting on 3 mb download speed and oaying for 50. so i made an official complaint still not heard back anything. upgraded my line
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Nick Daniels
(@goitsagch) reported
from
Luton, England
@virginmedia I don't have 2 hours spare to sit on hold right now. Maybe I'll try the text service later when I've got some time. Got other things to do now. Thanks for your help anyway.
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Alison Mitchell
(@F_O_I_D) reported
from
Luton, England
Virgin media is down for maintenance. No WiFi and no tv. Guess I’ll have a mix.
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Ovais Ahmed
(@ov_ahmed) reported
from
Luton, England
I called back explained again that I want to terminate my contract and that I was cut off earlier, I was then transferred to another number, 50 minutes later I was still waiting. Can someone bother sorting this out for me @virginmedia @VirginMedia_One #poorcustomerservice
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Darryl Robertson
(@Darryl1712) reported
from
Hemel Hempstead, England
Really wish sky did good broadband. The level of service from @virginmedia is shocking
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Rory Herbert
(@RHerbert95) reported
from
Dunstable, England
@virginmedia It's for the broadband, we've had issues for the past few days and speeds of <1mbps, the automated hotline said there were intermitent issues and we didn't have a chance to talk to anyone because the hold was too long
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Jacqui harding
(@Jacquiharding14) reported
from
Luton, England
@virginmedia She also doesnt do twitter. What she needs is a manager to listen and just sort the problem. Its simple to sort so they just need to. The phobe number they gave her used all her allowance and cut her off midcall today and she is with virgin mobile
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Nick Daniels
(@goitsagch) reported
from
Luton, England
@virginmedia I've already had a long online chat earlier, but only the phone operators can help apparently. I just can't ever get through. The waiting times are ridiculous
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lewishamiltonprodigy
(@lewishamprodigy) reported
from
Luton, England
@virginmedia im really upset this is not the service im paying for and i wish to make another complaint about why an engineer would lie about coming to a visit when they ever showed up whatsoever
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tony beeston
(@realevilbus) reported
@virginmedia The good thing about new customer offers is other companies have them like bt £60 pm 900Mb BB + mobile sim with 20gb + 12 months xbox live
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Amy Jones
(@AmyJone70696181) reported
@lisshut @virginmedia I was recommended to @jetfixcare. He was able to recover my hacked account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back
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Rebecca Nelson
(@Rebecca17661731) reported
@lisshut @virginmedia Contact @lelaakxi for your account I had same issues some weeks ago dm immediately to rectify your account his an expert.
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calvin shawn
(@CalvinShawn4) reported
@lisshut @virginmedia Oh sorry I had similar issue when my email account got hacked their support is so bad and confusing it was @Nacy_hack who helped retrieving my hacked account, you should hit him up am sure his gonna be able to help you out. Thanks stay safe
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Craig
(@buckleyisagod) reported
@virginmedia 45 minutes on the phone & at no point was a single solution or reason for my slow broadband offered. Quality service
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Drudge
(@Can_I_Have_A_Go) reported
@virginmedia Hi - I’m trying to find why I have been charged £11.53 for my Oomph SIM this month. Can you assist please? I am also unable to login to my Virgin Media account. Can you also assist with that?
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Caroline Harvey
(@McKeoneCaroline) reported
@virginhelp @Virgin @virginmedia u get cut off and have to ring again ... its awful ... I have asked to speak to supervisors but get fobbed off
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Tony beeston
(@realevilbus) reported
@virginmedia The good thing about new customer offers is other companies have them like bt £60 pm 900Mb BB + mobile sim with 20gb + 12 months xbox live
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Warren Devine
(@DevineWaz) reported
@virginmedia I'm having an absolute nightmare trying to resolve an issue with you. I have filled out forms online. Spoke to the bots. Requested callbacks and have just been "disconnected" THREE SEPERATE TIMES while speaking to someone. I'm a new customer but not for much longer
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C L A I R E
(@InTheClaire82) reported
@virginmedia Says TV might be an issue but wifi apparently OK whereas it’s the other way round 😕