Virgin Media Outage Report in Northchurch, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Northchurch, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northchurch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Northchurch, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: High Wycombe, Stanmore, Aylesbury, Luton, Dunstable, Leighton Buzzard, Watford, St Albans, Hemel Hempstead and Rickmansworth.
| City | Problem Type | Report Time |
|---|---|---|
 High Wycombe |
Internet | |
| Stanmore |
Internet | |
| Aylesbury |
Internet | |
| Luton |
Wi-fi | |
| Dunstable |
Phone | |
| Leighton Buzzard |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Northchurch, England
Latest outage, problems and issue reports in Northchurch and nearby locations:
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Richard Pile
(@DrRichardPile) reported
from
St Albans, England
After 72 hours without functioning WiFi/broadband (have given up explaining the difference to my bemused family) , normal service is resumed. It’s been tough. We had to actually watch whatever was on live TV. Dreadful. Big thanks to @bt_uk for sorting out @virginmedia mess
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Martin Anthony Tett
(@MATatBucks) reported
from
Amersham, England
@virginmedia The webchat has been unavailable last night and today. I told them about this and they acknowledged it did not work. Yodel are useless. I am desperate for my router to enable my WiFi. Really poor service all round.
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Karen Gerardi
(@KarenGerardi) reported
from
Harrow Weald, England
@virginmedia what a pile of s—t!!0ne week no internet or tv , can’t speak to no-one . Crap service ! 😡
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Mazi Pita® 🇳🇬🇬🇧
(@Mazipita) reported
from
Borehamwood, England
@SkyHelpTeam it is appalling that despite being a loyal customer even with this ur s**t #SkyQ service, you don't support customers when they need ur help. I have spoken to ur colleague and will be switching to @virginmedia once my contract expires. You just lost a customer!
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Luke Delahunty
(@LukeDelahunty) reported
from
Aylesbury Vale, England
@virginmedia There’s not enough slack on the cable to fix a connector. It’ll need a new cable laying. I’m still waiting for the form for permission that I was promised days ago. Maybe the carrier pigeon got lost.
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Roopa Gulati
(@roopagulati) reported
from
Harrow Weald, England
Anyone thinking of signing up to @virginmedia - think twice. We live in NW London and are enduring day 6 of a total VM blackout - no WiFi and no TV. Not good enough.
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Karen Gerardi
(@KarenGerardi) reported
from
Harrow Weald, England
@virginmedia no tv , no internet , don’t know account number can’t find any paper work - help!!!
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Martin Anthony Tett
(@MATatBucks) reported
from
Amersham, England
@virginmedia Also told that they don’t work on Sundays. I am very fed up. Terrible customer service.
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Martin Anthony Tett
(@MATatBucks) reported
from
Amersham, England
@virginmedia It’s Sunday morning and still no router. This is terrible, terrible customer service
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Luke Delahunty
(@LukeDelahunty) reported
from
Aylesbury Vale, England
@virginmedia your customer service department still hasn’t done what it said it would. I hope my service is restored tomorrow when your engineer is expected. I somehow doubt it will happen though. Disappointing service. Not what I’m paying for.
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Victoria Cuthill RN
(@VickyChas3) reported
from
Harrow Weald, England
@virginmedia Errr I’m ahead of you...no-one’s telling me when my service will resume!
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Matthew Wilson
(@matt_w1971) reported
from
Dunstable, England
@virginmedia Rubbish customer service,rubbish internet,expensive as well
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Roopa Gulati
(@roopagulati) reported
from
Harrow Weald, England
@virginmedia - the shocking thing is that I have received yet another text “Virgin Media Outage Update - ID: F007005291 We're pleased to tell you this issue is now fixed. Best wishes, the Virgin Media Team” TOTAL LIES - we are on day 6 of NO service
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Roopa Gulati
(@roopagulati) reported
from
Harrow Weald, England
@virginmedia Webchat team say problem is ongoing for a week and will be rectified on 2 April. But I receive daily texts saying problem has been rectified when it clearly has not been
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Nigel Walsh 🛫🛬🏃
(@nigelwalsh) reported
from
Hemel Hempstead, England
@virginmedia Yes thanks. Finally spoke to someone. I appreciate it’s probably not intentional. You have a great product that unfortunately is not backed up the same level of service
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teress mclarty
(@teressc) reported
from
Aylesbury Vale, England
@richardbranson your Virgin call centre people have broken my husband! #virginmedia
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Roopa Gulati
(@roopagulati) reported
from
Harrow Weald, England
Thanks for the retweet Christine. We are having a horrendous experience with @virginmedia, which is compounded by them sending texts which indicate that the problem has been resolved when it clearly has not. 6 days and counting with no service
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Susan Barton
(@13todinner) reported
from
Watford, England
@virginmedia Spent an hour on the phone to say that we cancelled the engineer! This is not true at all. Very disappointed being a customer from day 1! Paying a line rental for over a year when it's not working can someone please look into this
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Luke Delahunty
(@LukeDelahunty) reported
from
Aylesbury Vale, England
@virginmedia Thanks. I filed a complaint 6 days ago and unsurprisingly am yet to hear anything. I feel like I’m being quite negative about VM so I’d like to give you some praise. 2 things you’re good at: 1. Replying to Tweets. 2. Apologising. Unfortunately both not very helpful.
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Roopa Gulati
(@roopagulati) reported
from
Harrow Weald, England
@virginmedia Also, not one of the many text messages I have received during our 6+ days of VM Blackout indicate that the fault is a general area one to area. Please check the exact wording of the message. Terrible service from VM
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stormé DeLarverie
(@larverie) reported
Looks like @virginmedia @virginmobile Have gone into IT meltdown... cant make telephone calls, (which are becoming more urgent) can't login & the only response is to call "789" and "150" which generates voice msg saying ... call "789" and "150".
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Lawrence ‘Chunk’ Cohen
(@G00NIES85) reported
@virginmedia What does that even mean? If the service status shows no issues then this isn’t the case? What? Service is down. For most of the country. Why are you so stupid? Silly question as I know the answer. TORY LOVING IDIOTS
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Gavin Button
(@GavJB) reported
@virginmedia Why can't we cancel our services online? I haven't got a printer and I certainly won't spend hours on the phone with you. There must be an email that I can send my cancellation letter?
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ian campbell
(@iancamby) reported
@virginmedia If I missed the appointment you would have charged me £25. I am looking forward to what you offer for 10-20 phone calls, a 4 hour wait for an engineer and a week of no service. At least a months subscriptions do you think is reasonable ?
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Not Virgin Media
(@virginrnedia) reported
@Leonard51240093 @virginmedia nah we are just downgrading your service and forcing you to pay more!
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Pixie Lott.
(@Megggg_16) reported
@virginmedia Nope reboot doesn’t help at all, I’ve disconnected all wires and turned off at the plug used the switch at the back and nothing, don’t want to be paying for a service that isn’t working
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Gabor Erdelyi
(@gabore9) reported
@virginmedia No broadband since 2PM you ‘hope to fix it by 11PM’ not great is it?
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Not Virgin Media
(@virginrnedia) reported
message for the actual virgin media account: get your **** together and maybe then ill delete this account im not paying £150 a month for m100 AND **** service
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æ
(@NotHalowo) reported
.@virginmedia why ******** are you charging me £150 a month for m100
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Becky Gaskell
(@BGaskell) reported
@virginmedia why is it that you’ve lied to me about my bills and now I’m trying to cancel my account with you you keep hanging up on me?