Virgin Media Outage Report in Northchurch, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Northchurch, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northchurch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 06: Problems at Virgin Media
Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Northchurch, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Bushey, Harpenden, Amersham, Watford, Luton, Radlett, St Albans, Hemel Hempstead, Dunstable, Aylesbury, Northwood, High Wycombe, Borehamwood, Tring and Beaconsfield.
| City | Problem Type | Report Time |
|---|---|---|
 Bushey |
Wi-fi | |
| Harpenden |
Internet | |
| Bushey |
Internet | |
| Amersham |
Internet | |
| Watford |
Internet | |
| Watford |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Northchurch, England
Latest outage, problems and issue reports in Northchurch and nearby locations:
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Ashley
(@randellauk82) reported
from
Luton, England
@virginmedia so I’ve had three weeks of hub issues 3 engineers out I tell you how to fix the issue but ignored 3rd manager to promise call backs and got nothing had 3 days wasted of my time and down service. Getting very 😡 when big companys disrespect their long term customers
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dan@randrhotrodimports
(@Dan_lutonbear) reported
from
Luton, England
@virginmedia do you actually have humans employed at your call centres ? After spending a total of 6 hours going from one recorded message to a automated line I have given up. I have absolutely had enough of your lack of customer service poor service poor quality broadband
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Lisa 😺🛍⚽️💃💅✌🥦🥕🌽
(@LisaYidetteWHL) reported
from
Hemel Hempstead, England
Anyone else in Hemel Hempstead having issues with sodding #Virginmedia internet? As in its beyond crap? Mine has gone down again and I now cannot work! Fuming 😡😡 And they tell me 3 days to get someone out!
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Gary Gilligan #BLM #FreeNazanin #GTTO #3.5%
(@garygilligan) reported
from
Harrow Weald, England
@virginmedia , your broadband "service " is redefining poor today.
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ruth bankover
(@rbcurly) reported
from
Borehamwood, England
@virginmedia please advise what is happy in our area. The #wifi is not working. All internet services are down #help #virginmedia
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Gary Gilligan #BLM #FreeNazanin #GTTO #3.5%
(@garygilligan) reported
from
Harrow Weald, England
@virginmedia I never lost connection to the router. The status said "Connected, no internet".
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Phyllis Charles
(@flissaggie) reported
from
Luton, England
@virginmedia been trying to speak to someone about my contract been fobbed off ' our system is down' or ' I will call back' still waiting!!!
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Lisa 😺🛍⚽️💃💅✌🥦🥕🌽
(@LisaYidetteWHL) reported
from
Hemel Hempstead, England
More **** with @Virginmedia - Paying well over £100 a month and now can't get any internet connection and cannot work from home! So I will not be paid. After hanging on for an eternity they say 3 days till a new hub can be sent out! Disgrace. That won't pay my bills 😡😡😡
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dan@randrhotrodimports
(@Dan_lutonbear) reported
from
Luton, England
@virginmedia 1st issue not being able to change address from 1 property to my new address (new build). 2nd issue trying to speak to someone to cancel our account.
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Alex
(@alext87uk) reported
from
Watford, England
@virginmedia is there an issue with WiFi ? Currently have none in Wd18 area
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Sarah Leveridge
(@sarahleveridge) reported
from
Rickmansworth, England
@virginmedia no internet again any issues in Rickmansworth?
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Sarah Leveridge
(@sarahleveridge) reported
from
Rickmansworth, England
@virginmedia Hi I am really sorry but I am not that tech savvy I just need someone to help me solve it and provide the service I pay for - I can’t get the monitoring service to work as I have little 4g - can someone call us
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Rebecca Dundon
(@Rebeccadundon1) reported
from
St Albans, England
Losing the will to live here @virginmedia Trying to get my hub upgraded, website says please call us for free upgrade.. Can't get through on the customer service number. Help please
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Paul Ferrer
(@paullferrer) reported
from
Harrow Weald, England
Virgin Media is down again why are phone and broadband networks regularly crashing far more than they used to, is it overdemand or infustructure issues?
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Sarah Leveridge
(@sarahleveridge) reported
from
Rickmansworth, England
@virginmedia Our computers have not been able to log in since Friday pm - we have rung the helpline an automated check asked us 15 mins ago to reset the router and wait 10 mins - we have and it’s still not working. Just renewed my contract with you in Thursday and now patchy
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Lisa 😺🛍⚽️💃💅✌🥦🥕🌽
(@LisaYidetteWHL) reported
from
Hemel Hempstead, England
@virginmedia Hub which they said will take 3 days!! 🙄🙈😡 I have had a catalogue of issues with Virgin over the years. I expect some recompense & I don't mean the '£8 after 48 hours has passed' insult I was told today. Been with Virgin since you took over NTL. Where's the customer loyalty?
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dan@randrhotrodimports
(@Dan_lutonbear) reported
from
Luton, England
@virginmedia Same as usual. Bots. Round and round in circles I want to cancel virgin media. Maybe you will contact me when I cancel any further direct debit payment 😡😡😡
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Atul Sodha
(@AtulSodha) reported
from
Harefield, England
@virginmedia you have the worst reputation for customer service and no simple way to resolve an issue. I am resorting to a rant on Twitter in hope of some contact from you to resolve my issues.A representative dropped the call when passing me on and has not called back #disgusted
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Mark Gale
(@mrmarkgale) reported
from
Hemel Hempstead, England
@virginmedia Honestly, do you think 2.92mb when I'm paying for 500mb is acceptable. Been a customer for 20 years, I can't wait to leave you!
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Sarah Leveridge
(@sarahleveridge) reported
from
Rickmansworth, England
@virginmedia is there an issue in Wd37ay had no internet for a number of hours
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Buddha_luv_r
(@Buddhaluvr1) reported
@virginmedia 2 hours now with no TV service.......customer service is non existent in the "fix an issue" section on the app. No notice of any maintenance. Any chance it's coming back on soon? Sg19 area of Bedfordshire.
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Matt Newman
(@mn0792) reported
@virginmedia Specific to my address, service status shows no issues.
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Gary Toner
(@GT2o1o) reported
@virginmedia Hi KT, Remember when you said you would raise this issue and your manager would contact me the next working day?? That still hasn’t happened.
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Ameer Sameer Khan
(@AmeerSameerKhan) reported
@virginmedia Is there a broadband issue in the HA3 area? Service status says green But haven't had device since noon. Did all the restart hoopla. Would appreciate some guidance.
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ndypwll
(@p0welly) reported
Call from 01626234262 I'm @virginmedia (long pitch basically) your internet has been hacked by Nigerian hackers are you aware of that? No OK I can fix it, are you near your computer No I dont have one What about a laptop No Im Amish, I dont believe in technology #$@&%*!
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Chris Knott
(@seekay8) reported
@Eliza_Lawson @DJLKP @virginmedia What wizardry is that Eliza? We have the same issue with virgin 🥺
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Eliza Lawson
(@Eliza_Lawson) reported
@seekay8 @DJLKP @virginmedia Chucked a link on for you. Doesn’t always work and channel change can take a couple of hours to settle the router but defo worth it if you’re getting intermittent or slow speed drop outs like
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Abi Larkin
(@AbiLarkin22) reported
@virginmedia Ok the signal has come back now
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Hisho
(@HishoRaj) reported
@anands_ @virginmedia Have the same issue @virginmedia
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Jay
(@AhluwaliaSpeaks) reported
@virginmedia Hi @virginmedia . I’m down again- it’s been over 1 hour- I’m at HA7 . Is this a known issue?