Virgin Media Outage Report in Northchurch, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Northchurch, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northchurch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 22: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Northchurch, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Luton, Watford, Bushey, Radlett, Aylesbury, St Albans, Amersham, Hemel Hempstead, Dunstable, Chesham, Harpenden, Berkhamsted, Borehamwood and Northwood.
City | Problem Type | Report Time |
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Internet | ||
TV | ||
Internet | ||
Total Blackout | ||
Wi-fi | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Northchurch, England
Latest outage, problems and issue reports in Northchurch and nearby locations:
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Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported from Harrow Weald, England
@Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.
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Mike Fethers (@fevington) reported from Rickmansworth, England
Watching @virginmedia for the first time in ages reminds me how much I genuinely miss @skytv. Crap UI One 4K channel which shows nothing. Costs £30 more a month for less content. #Urgh
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Raymacuxbridge (@raymacuxbridge) reported from Chalfont Saint Peter, England
@virginmedia you’ve just put my monthly bill by £5 for something which your online advisors said was free. Worst customer service ever!
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JAS 🇮🇳 🇬🇧 (@jas9029) reported from St Albans, England
@virginmedia Hey AL13DQ is down, any updates on this please? your service status page shows no problem what so ever!
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Paul Durrant (@Leafs1201) reported from Watford, England
@virginmedia any problems in the Pinner Ha1 5ea area as V6 box won’t get past start up screen ?
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George Holland (@georgehollandd) reported from Watford, England
@virginmedia how is your name on planes when your Internet is this ****?
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HK (@harrydotcom_) reported from St Albans, England
Come on @virginmedia pushing back the estimated fix time from 10pm today to 9am tomorrow I’ve got to finished Squid Game 😰
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Amar (@amar_maheshwary) reported from Watford, England
@virginmedia…consistently topping the chart on highly unreliable broadband service…well done virgin team..your team has come up and start fixing an issue in our area without notifying any of the users impact of your fix.. Reduce effort on your marketing communications
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I Make Stuff Up On Tw*tter (@sjdhatters) reported from Stoke Mandeville, England
@virginmedia Company has been wound up so there won't be any concerns about liability. This wouldn't be an issue if account had been set up properly in the first place Tried to do it properly and will screenshot the chat for future legal recourse
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Sophie Joanna (@BeesWingedEyes) reported from Watford, England
I thought Virgin Media were bad but then I discovered the fresh hell of @HM_Passport. Elderly distressed mother, stolen passport, two months wait (so far) for new passport, two promises for call backs that never materialised. Awful.
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Caz Digital (@CazDigital1) reported from Hemel Hempstead, England
@virginmedia hey. Board and doesn’t seem to be working at the moment. I’ve tried restarting twice and called to have a check on my equipment. That seems to be fine. When I restart it works for about 30 minutes and then goes down again. Thanks
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Lisa Kathryn (@LisaKathryn5) reported from St Albans, England
@virginmedia what is happening in AL3? Now saying 9am tomorrow before broadband repaired, this is almost a day of lost working time. Service is so bad, what is being done to make it more reliable?
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I Make Stuff Up On Tw*tter (@sjdhatters) reported from Stoke Mandeville, England
@virginmedia That's ridiculous. It's a business. Internet is critical. Thats not an acceptable solution
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Elliott Gordon (@ElliottVern) reported from Watford, England
@virginmedia I am still waiting for my tech support call back after the ticket being raised three days ago. I have no email still. This is really poor.
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Steve Dunn (@SteveDunn09) reported from Harpenden, England
@virginmedia Yeah... he he... when the broad band decides to work that might help.. when you get 'not connected' via ethernet and wifi the tests are a bit meaningless
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I Make Stuff Up On Tw*tter (@sjdhatters) reported from Stoke Mandeville, England
@virginmedia I refer back to my original tweet. Zero attempt to resolve my issue. Just can't do it. Your solution is not acceptable to me or new owner. Can you please provide details on how to escalate this to a complaint? What if I cancel DD and then set up new DD with new owner details?
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Phil Campbell (@PhilCampbell_) reported from Hemel Hempstead, England
@virginmedia No. There never are. I've had issues with this since I'd had it installed.
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Enrique Guadiz (@EnriqueGuadiz) reported from Hemel Hempstead, England
@virginmedia Router WiFi connection is so unstable people are about to throw them out their windows!! Might be worth moving to @VodafoneUK to get a better price and service? #VirginMedia has been truly awful recently
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Patricia Rayney Ⓥ (@TriciaCaputo) reported from Luton, England
@virginmedia We have business broadband and received an email saying that there was a planned outage in our area. As we are due to give a live broadcast soon we need to know if the work has been completed.
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Sarah Leveridge (@sarahleveridge) reported from Rickmansworth, England
@virginmedia how do I actually speak to someone - intermittent broadband for weeks now - constantly tell booting - help please
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sue Mills (@Jesshillcakes) reported
@virginmedia Your first available visit should be today! Very disappointing we are new customers and we won’t be staying with this kind of service.
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Suleman Haq (@haq_suleman) reported
@virginmedia @VirginMediaCorp Over the past 2-3 weeks the stability of the Hub 3 broadband has been atrocious. It is dropping out every day atm, even if I use an ethernet cable, please do something about it! 🤬 #broadband #200MB
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Caroline King (@carolineking76) reported
@virginmedia This generic text reply is not helpful, get people out to fix this, the whole streets off, and has been for days!!! There should be many virgin vans on my street! There isn’t! How do I claim compensation? Who’s paying for all the data I’ve had to buy? 🤬
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Mike Whitnall 💙 (@MikeWhitnall) reported
@virginmedia hi i cant log in to my virgin media account and i everytime i press forgot username it says this part of the site is broken? Im waiting for wifi extenders my engineer ordered can you follow up it it waw 2 weeks ago
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King Kas ☥🇨🇩🌱 (@KingKas04) reported
@virginmedia doesn't even let you speak to representatives no more... Robot telling the network issue will be fixed by 12.45 kmt. How do I get my work done?
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Caroline King (@carolineking76) reported
@virginmedia Please explain how I have to work from home, Boris says so! pay my virgin bill, not get service for best part of a working week, have to buy extra data because virgins broken. And I’m the one left out of pocket??? With an angry boss, if this was business WiFi you would sort this
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Conor Wisson (@conor_wisson) reported
@virginmedia green flashing arrows again.. wifi been down all day thought it would sort itself out whilst I was working but it hasn’t.
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Aamir Zaffar (@AamirZaffar) reported
@virginmedia Hi looking to chase up a call I made last week about my landline being down due to the cables being damaged outside. They said they were gonna do tests for 72 hours and get back to me, even though I mentioned the cables outside are damaged due to being exposed.
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anomaMod - IT Engineer, Home Worker (@LinkOps) reported
@virginmedia can someone lookup the definition of "intermittent" and realise your terminology choice is fundamentally incorrect. A full outage of 16 hours is not intermittent by anyone's standards. Any idea when you might decide to grace me with the services I pay for?
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Phil 🐻 (@TaeyeonTwiceV2) reported
Virgin Media is so ****!