Virgin Media Outage Report in Northchurch, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Northchurch, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northchurch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Northchurch, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Hemel Hempstead, Luton, Chesham, Aylesbury, St Albans, Dunstable, Stanmore, Bushey, High Wycombe, Leighton Buzzard, Watford and Rickmansworth.
| City | Problem Type | Report Time |
|---|---|---|
 Hemel Hempstead |
Internet | |
| Luton |
Total Blackout | |
| Chesham |
TV | |
| Luton |
Internet | |
| Aylesbury |
Total Blackout | |
| Luton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Northchurch, England
Latest outage, problems and issue reports in Northchurch and nearby locations:
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David ☮
(@Trantum_UK) reported
from
Luton, England
@virginmedia Apparently they are working to fix a performance by 13th... pathetic if true
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Roopa Gulati
(@roopagulati) reported
from
Harrow Weald, England
@LeighRussell @virginmedia @PinnerLocal We have no WiFi - day 9 of a total VM blackout. Engineer supposed to arrive tomorrow. Dreadful customer service @virginmedia.
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David ☮
(@Trantum_UK) reported
from
Luton, England
@virginmedia Area. Joke. Your website service page says no issues with broadband
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James 'Jimmy' Smith
(@jimmysmith_76) reported
from
Dunstable, England
@virginmedia They are the only ones who can fix it and are good when they arrive at my property
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Joe Fry
(@Joefry81) reported
from
Watford, England
@virginmedia we have had no internet service for well over a week and even after setting up the new hub 3.0 last night we yet again have no internet today 🤬 I am now going to get charged for going over on my mobile data allowance 🤬
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John Shirley
(@johnr_shirley) reported
from
Luton, England
@tweetlch @virginmedia @maclean132 How rude....
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James 'Jimmy' Smith
(@jimmysmith_76) reported
from
Dunstable, England
@virginmedia It’s just an area outage. My brother in law in as an engineer in another area but cab check connections and ours is only one out. As i said lady time we had a booster fitted and all was ok until the upgrade was done on our street. 11 days is ridiculous even if it was with the...
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James 'Jimmy' Smith
(@jimmysmith_76) reported
from
Dunstable, England
@virginmedia * isn’t just an area outage
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Skinny John
(@JLTFC) reported
from
Luton, England
@virginmedia To be fair got through after about 35 mins & they resolved my issue quickly & I was very happy with outcome, just a bit frustrated @ time because of hanging on phone for so long.
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Mark Golding
(@mcgolding1970) reported
from
St Albans, England
@Classicbritcom @virginmedia To get out of the contract. Even though I had been a customer for 5 years!
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Billy⚒⚒
(@BillyWhufcCoyi2) reported
from
Maple Cross, England
20 mins on hold to @virginmedia I’m starting to see why I left this shit company now 🤬
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Yeankarh
(@smokinghawt) reported
from
Luton, England
@a_kiwi_fox @ameliadenys @virginmedia At least in the 80s we knew there were limited modes of communication. In 2019, customer service is key 🔑 so thy should have found a way to communicate with us even if it means liasing with another competing network.
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James 'Jimmy' Smith
(@jimmysmith_76) reported
from
Dunstable, England
@virginmedia I want an engineer to attend ASAP. I’ve had a text saying the fault is resolved but it’s not. I’ve told you that we had a booster fitted in September which was working fine until you did the upgrade in my street last week and now it’s still not working. The booster needs updating
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Gerry Dolan
(@gdolan19571992) reported
from
St Albans, England
@virginmedia our virgin media is down and cannot check status as your page not working, please advise. Thanks
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Karen Gerardi
(@KarenGerardi) reported
from
Harrow Weald, England
@virginmedia what a pile of s—t!!0ne week no internet or tv , can’t speak to no-one . Crap service ! 😡
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Helen Lawrence
(@Helenjaneslaw) reported
from
Hemel Hempstead, England
Unacceptable @virginmedia!!! My husband bought an EE phone and now following the migration he can't use it so has no phone. Virgin mobile's response "buy another phone". No help whatsoever. Terrible customer service.
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Pooja Davé
(@PBouhlel) reported
from
Harrow Weald, England
@virginmedia @virginmedia @virginmedia words cannot describe my frustration at your despicable customer service. I have been a loyal customer for 6+ years The way I was treated was outrageous, close to losing a customer, please contact me ASAP
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Shanil Kawol
(@ShanilKawol) reported
from
Harrow Weald, England
@virginmedia The internet has been cutting off everyday the past week. 1st engineer came 2 days ago. He didn't fix it. 2nd engineer came yesterday and said he will come back today with new router. He didn't come... On the phone we are put on hold forever. Here as last resort now.
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𝗖𝗹𝗮𝗶𝗿𝗲 𝗕𝗼𝘆𝗹𝗲𝘀, Success-Matters.com
(@ClaireBoyles) reported
from
St Albans, England
@virginmedia Looking at that link is useless it's not 4G or 3G I have a problem with, it's voice calls not data
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Rafi
(@_Rafi93) reported
from
Harrow Weald, England
@virginmedia Thanks - I’ve run through it but it seems like an actual signal issue rather than a local config issue. I’ve also checked the coax cable on my end and it’s in securely (tried re-seating it as well).
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jenny Millar
(@JennyMillar11) reported
@virginmedia Virgin Business WiFi is down yet again. No warning. Trying to run a business from home. Your status checker never works either. Can you please advise when it is due to be working and can we get some continuity. It has been off more than on lately.
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Phil Munns
(@philmunnsradio) reported
@virginmedia I’ve done that twice. Been told twice it’s been “escalated” with no proof that it has been. Been with you two weeks and feeling like I will never get an issue resolved.
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Dreadz
(@DreadzBASSment) reported
4th property with issues with BT. Virgin Media please hurry and offer me fibre
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Andy Clark
(@superchef1512) reported
@virginmedia Yes no issues they are saying virgin media is blocking vpn also upgrade to hub 5 Spoke to your customer service they say I have to pay more so I may need to change providers if not sorted
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Brian Sinai
(@EthanRayne) reported
@virginmedia Yes. I can access Netflix on the Android app. Also, I have no issues with my internet connection, I have an ethernet cable connected to the box and all other apps and features are working properly. The only issue is that which I have described.
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Amanda Townshend
(@AmandaTownshen4) reported
Finally managed to cancel the contract - can’t believe how difficult this could be. Now Virgin Media are trying to charge cancellation fee when they explicitly say in their recent letter no cancellation charges apply. Outrageous😡
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Calamity Jess
(@JessMay1505) reported
@virginmedia They say the person on the phone only made a note to switch the phone lines but I verbally confirmed with him that the package would be cancelled. We shouldn’t be being charged £100s becuase someone wrote something down wrong. Don’t you have a recording of the call???
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Calamity Jess
(@JessMay1505) reported
@virginmedia Over a week later using that number somehow you still haven’t cancelled our account and sent us a nearly £100 bill for a service we cancelled in November. Is this not actually stealing?
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ThinkFast
(@ThinkFast2021) reported
@virginmedia Hi, is there currently an outage of broadband issues in my area? This past week the connection has been so poor!!!
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Dr Laura Bennett
(@DrLauraB_HE) reported
@virginmedia ...terms in the post. But you say it must be email or SMS and that I can just agree it! This disenfranchises my relative who has full capacity but email makes them anxious. Obvious inclusive solution: use post and hold deal open to allow time to reply. No joy. Not inclusive. 2/2