Virgin Media Outage Report in Upper Sundon, Central Bedfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Upper Sundon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Upper Sundon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Upper Sundon, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: Hitchin, Luton, Biggleswade, Leighton Buzzard, Stevenage, Letchworth Garden City, Dunstable, Milton Keynes and Flitwick.
| City | Problem Type | Report Time |
|---|---|---|
 Hitchin |
Internet | |
| Luton |
Internet | |
| Luton |
Internet | |
| Hitchin |
Internet | |
| Luton |
Wi-fi | |
| Luton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Upper Sundon, England
Latest outage, problems and issue reports in Upper Sundon and nearby locations:
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🦄 UnicornFarts641🦄
(@LegitBoss69) reported
from
Luton, England
@virginmedia I WILL be going to trading standards. Enough Is enough and your team lie and never Wana resolve or help us resolve the issues Inc fact they break their own agreements with the customers!!! @TradeStandards
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Angela 💫
(@PrimaryxTeacher) reported
from
Dunstable, England
@virginmedia my WiFi is down and on service checker it’s says no fault, I try to do the test but the website crashes after clicking “test” button.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia Totally shocking service from your team today. Nearly 2 hours of calls. Cut off; not being put through to disconnections and effectively being called a liar. Interested @virginmedia ? @MartinSLewis one for you
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Matt Adcock
(@Cleric20) reported
from
Hitchin, England
@virginmedia I’ve been a customer for almost 27 yrs with you guys - was being offered an upgrade to broadband…
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Angela 💫
(@PrimaryxTeacher) reported
from
Dunstable, England
@virginmedia The outage has done some damage unfortunately, an engineer is coming on Thursday.
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🦄 UnicornFarts641🦄 LegitBossQueen69🦄
(@DawnHar90476836) reported
from
Luton, England
@virginmedia Busy? I've been fighting allday since 9am. I've paid agreed amount but my services haven't been restored and I can't get through by text, WhatsApp or phone. This isnt a good service a vulnerable customer should receive
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🦄 UnicornFarts641🦄
(@LegitBoss69) reported
from
Luton, England
@virginmedia Mixture of things . I don't even feel like a valued customer with you guys.
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Jesse Bryce
(@jesseb4me) reported
from
Luton, England
@muppetkeeper @virginmedia @TalkTalk Plus at almost double the speed. No idea why they need to make it so difficult to get a good deal. But for continuity of service, and not having another piece of obsolete hardware lying around, I’ve taken it.
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🦄 UnicornFarts641🦄 LegitBossQueen69🦄
(@DawnHar90476836) reported
from
Luton, England
@virginmedia Very angry. And upset. Been at this since 9am today. And its such awful customer service. I will be looking for new provider
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🦄 UnicornFarts641🦄
(@LegitBoss69) reported
from
Luton, England
@virginmedia Doesn't help me now does it when I've borrowed the money to get my services on and STILL I can't even get through on WhatsApp? (Can't call due throat and voice issues at the moment)
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Mark
(@moffmark) reported
from
Hertfordshire, England
@virginmedia So VM, I’ve been ‘talking’ to Andi BOT for the past 90 minutes and it says wait times are over 15mins but ‘it’ has been saying this for over an hour!! There’s only so many times I can reset the damn router to try and improve wifi! Really regretting leaving @SkyUK atm
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Sian Milner
(@sianhelena_m) reported
from
Hitchin, England
@gashead @virginmedia Bizarre that it’s not actually Kelly causing an issue yet they’re being very helpful for me! Unfortunately not sorted! Honestly lost all faith in it being resolved. Never had such an issue trying to get an answer from a company. Hope you get sorted too!
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🦄 UnicornFarts641🦄 LegitBossQueen69🦄
(@DawnHar90476836) reported
from
Luton, England
@virginmedia Your agent was also very rude yet reckoned I couldn't make a complaint.
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Sian Milner
(@sianhelena_m) reported
from
Hitchin, England
@virginmedia Is anyone actually reading my tweets… I’ve called 10+ times and no one seems able to help!? Apparently no one here can either…
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Weanie4🇬🇧🏴
(@Weanie4) reported
from
Stotfold, England
@virginmedia why do you advertise high broadband speeds yet I never get over 17mbs more often in single figures, whenever I phone up it improves for 24hrs, your helpline is a waste of time and I regularly get outages as well, as in most days
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Rav 🤓
(@smileyrav) reported
from
Hitchin, England
@virginmedia Hi I'm trying to contact you via the phone number sent to me by post to cancel the services I currently have with you but have been on the phone for nearly a hour now with no answer, do you have the operating times for your price change number? Thanks
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🦄 UnicornFarts641🦄
(@LegitBoss69) reported
from
Luton, England
@virginmedia Sent in a complaint already but no luck on getting my services sorted
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gary jackets
(@garyjackets) reported
from
Biggleswade, England
Well done @virginmedia 2 yes 2 hours on hold to cancel my account and YOU put the phone down on me !
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🎀･ﾟ✩𝒫𝓇𝒾𝓃𝒸𝑒𝓈𝓈 ✩･ﾟ🎀
(@LadyNajaGirl) reported
from
Luton, England
@virginmedia hello, could you follow me so I can message regarding an issue with a hotel wifi? I was given a virgin media email address but no one has responded and it’s been over a month. Thanks.
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Seemtab Ahmed
(@ahmed_knp) reported
from
Luton, England
@virginmedia I’ve been having problems with my internet from last 1 week! Gone from bad to worse from yesterday!!! what’s wrong?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jill Mays (née Tallentire)
(@tallytoo40) reported
@virginmedia No, just told that wifi isn't important. Been with Virgin for a long time and it is only in the past 6-7 months it has been this bad. We have nothing new connected to it. My husband keeps wanting to cancel our contract but I know Virgin are the best for Broadband. Just frustrated
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Captain Cooper
(@nigel670) reported
@virginmedia Help our Wifi is beyond bad now !👎🏻👎🏻
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Simon Wilson
(@SimonFWilson1) reported
@TonyHomewood @virginmedia Dreadful customer service
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claire johnson
(@clljohnson) reported
@virginmedia So you can’t really help me then can you? I’d like you to be able to get someone to call me please seen as though can’t ever get through.. ridiculous..?!
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The big iddy
(@TheBigIddy) reported
Virgin media why is ur WiFi so bad please explain?
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ANDY P
(@ANDYZIPRITCHARD) reported
@virginmedia Yes I need your help. And so would millions of parents who are now worried about in the effect of changing broadband in the middle of home learning. Can we have an explanation and justification?
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Jerry
(@BitConnekt) reported
@Matthew99029297 @virginmedia Really?? I am from the UB postcode. wow, @virginmedia has one of the worst customer services I've seen...
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Martin W
(@dmartw) reported
@1leggedgoldfish @virginmedia Got through eventually (after an hour on hold) and got my current package £8 cheaper. I never even mentioned leaving, I only wanted to downgrade. Result!
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Dave Scally
(@scallmcfc) reported
@virginmedia is there any other to cancel instead of calling up? Is there an email address I can send my written cancellation to?
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Jill Mays (née Tallentire)
(@tallytoo40) reported
@virginmedia This is the first I have heard of them. My husband has been dealing with this issue mostly, he might have been reluctant to increase our bill when these might not improve anything. We were sent out extenders last year which did nothing