Virgin Media Outage Report in Upper Sundon, Central Bedfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Upper Sundon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Upper Sundon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Upper Sundon, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: Dunstable, Stevenage, Luton, Biggleswade, Milton Keynes, Letchworth Garden City, Welwyn Garden City, Flitwick and Hitchin.
| City | Problem Type | Report Time |
|---|---|---|
 Dunstable |
Internet | |
| Stevenage |
Wi-fi | |
| Luton |
Total Blackout | |
| Dunstable |
Internet | |
| Luton |
Internet | |
| Luton |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Upper Sundon, England
Latest outage, problems and issue reports in Upper Sundon and nearby locations:
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lewishamiltonprodigy
(@lewishamprodigy) reported
from
Luton, England
@virginmedia im really upset this is not the service im paying for and i wish to make another complaint about why an engineer would lie about coming to a visit when they ever showed up whatsoever
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Fred McBreen
(@FredMcBreen) reported
from
Hitchin, England
Just wasted half an hour of my life on a call to @virginmedia support. WiFi not working and after a very long call I was asked to call back again to fix. No thanks. Time for a beer
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Dicko
(@MDQPR) reported
from
Letchworth Garden City, England
@virginmedia No problems listed. I have just not been given my new channels, or internet speed ordered. Engineer let me finish the new box install.🙄
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Jacqui harding
(@Jacquiharding14) reported
from
Luton, England
@virginmedia She also doesnt do twitter. What she needs is a manager to listen and just sort the problem. Its simple to sort so they just need to. The phobe number they gave her used all her allowance and cut her off midcall today and she is with virgin mobile
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Sophie Lonergan
(@midnightmaggie) reported
from
Luton, England
@virginmedia 1.5 hours and counting on the phone to virgin to try and sort out the wifi. Worst service ever, been with them for 3 months and had the slowest speed we have ever had! Don’t use them, bunch of cowboys! 😡
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lewishamiltonprodigy
(@lewishamprodigy) reported
from
Luton, England
@virginmedia i spoke to one of your representatives on tuesday and they put the phone down on me as i was trying to upgrade my services as i was getting on 3 mb download speed and oaying for 50. so i made an official complaint still not heard back anything. upgraded my line
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weathers_16
(@weathers_16) reported
from
Harpenden, England
@virginmedia Loyal customer spoken to in rudest terms and paying double new customers
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weathers_16
(@weathers_16) reported
from
Harpenden, England
Wow @virginmedia probably the worst service and rudest staff I have ever come across
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Jon Gledstone
(@JonGledstone) reported
from
Hertfordshire, England
@virginmedia haven’t had Netflix for weeks. Rang up 4 times. got an engineer date. He didn’t turn up. I had to call AGAIN. Pressed the right buttons yet Waited 40 minutes on hold as your colleague tried to connect me with correct department. Call cut out and You’ve done NOTHING.
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Chris Walker
(@chris87uk) reported
from
Wootton, England
@virginmedia internet connection has been so shoddy last 24 hours! Customer service says nothing wrong , amount of resets and hearing Alexa and google home saying no connection suggest otherwise
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Nick Daniels
(@goitsagch) reported
from
Luton, England
@virginmedia I've already had a long online chat earlier, but only the phone operators can help apparently. I just can't ever get through. The waiting times are ridiculous
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Mark
(@NormskinutsMark) reported
from
Hitchin, England
@virginmedia existing customer with you for quite a few years paying £139. Same deal Black Friday being offered only £79 wtf. You are shafting loyal customers
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CMcC
(@scotinhitchin) reported
from
Hitchin, England
@virginmedia Your messaging service is a bit of a joke isn’t it. Round and round in circles repeating myself as you never have a full conversation with the same person #badcustomerservice
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Ryan West
(@NinRyan) reported
from
Letchworth Garden City, England
@virginmedia my WiFi has been shit all week and has been completely down since at least 2pm today. Help me
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Nick Daniels
(@goitsagch) reported
from
Luton, England
@virginmedia I don't have 2 hours spare to sit on hold right now. Maybe I'll try the text service later when I've got some time. Got other things to do now. Thanks for your help anyway.
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Nick Daniels
(@goitsagch) reported
from
Luton, England
@virginmedia I need to move a mobile number from an old 3G Virgin SIM to a new 4G one I got as part of my Oomph package, but I don't remember my 'telephone password' so the text chat people couldn't help, so I need to reset that somehow I think.
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Alison Mitchell
(@F_O_I_D) reported
from
Luton, England
Virgin media is down for maintenance. No WiFi and no tv. Guess I’ll have a mix.
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Robert Beahan ❄️☃️🎅🌲
(@bobster76) reported
from
Hertfordshire, England
@virginmedia Yes. No known issues. This has been going on for a week now.
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Rory Herbert
(@RHerbert95) reported
from
Dunstable, England
@virginmedia It's for the broadband, we've had issues for the past few days and speeds of <1mbps, the automated hotline said there were intermitent issues and we didn't have a chance to talk to anyone because the hold was too long
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Tony
(@tony_cop) reported
from
Ampthill, England
@virginmedia @seanfitzy01 He’s right though. I was on phone for 50 minutes. With my problem still not being solved. Just keep getting fobbed off
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nate Johnson
(@mrnathanjohnson) reported
Here’s some @VirginMediaNews #loyalty means nothing to them. Speaking to #Nikita @virginmedia I’ve never come across such a #rude person. “No you can’t speak to sales”, “no you can’t speak to a manager you’re only option is to cancel” Didn’t even ask my name
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clthan
(@clthan) reported
.@virginmedia why is your wifi so bad????
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AaronClarke☆
(@aaronclarke24) reported
@virginmedia Still no help, you guys are useless. Guess I’ll be cancelling the broadband, complete joke. Offered me a phone call but I was at hospital the time you wanted to ring and then when I asked if I could have that option again you say no, but offer it to “celebrity” customers. 🖕
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Harvey
(@jericho1973) reported
@virginmedia I am so fed up with your unreliable broadband. WiFi drops out around every 15 mins and has done for weeks months yet all you do is a line check and tell me its fine. I pay £70 per month for a 3rd rate service and zero customer service.
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Craig Begg
(@beggy62) reported
@TheRealCochrane @virginmedia Spent literally weeks trying to get something sorted when I rejoined them in lockdown 1.0. got nowhere, good BB worst customer service I've ever dealt with
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Hary
(@harry_kem) reported
Furious with @virginmedia when I cancelled my bill with the them on 15th November and there still taking payments, can’t remember my password so can’t call them and messaged them and no response please contact me I am an unhappy customer even raised a complaint almost a month 😠
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William Dudmish
(@DUDMISH) reported
@virginmedia Connection drops, can’t receive a signal upstairs. Would like to order a plug in signal booster as this helped at my previous address.
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Mark Spencer-Scragg
(@Scraggmeister) reported
from
Seaforth, England
@virginmedia Ok. Thanks for this suggestion. I have posted something on the ‘Community Forum’, but you’re my service provider. Why can’t you sort out my Broadband speed issue? I’m paying for something I’m not receiving. #baffled #gettingannoyednow
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lee packer
(@leejamespacker) reported
@virginmedia today you disconnected my services and were apparently unable to reinstate them despite 2 hours on the phone to your operatives. I find it shocking that you can take the service away on the first day of lockdown without warning but cited 30 days to restore them.
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Phil Jones
(@F451084) reported
@virginmedia the worst service in the Uk #broadband