Virgin Media Outage Report in Upper Sundon, Central Bedfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Upper Sundon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Upper Sundon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Upper Sundon, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: Letchworth Garden City, Milton Keynes, Welwyn Garden City, Luton, Dunstable, Stevenage, Ampthill, Henlow, Flitwick, Hitchin and Biggleswade.
| City | Problem Type | Report Time |
|---|---|---|
 Letchworth Garden City |
Wi-fi | |
| Milton Keynes |
Internet | |
| Welwyn Garden City |
Internet | |
| Luton |
Internet | |
| Milton Keynes |
Internet | |
| Letchworth Garden City |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Upper Sundon, England
Latest outage, problems and issue reports in Upper Sundon and nearby locations:
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Angus Teee
(@AngusTeee) reported
from
Welwyn Garden City, England
@virginmedia It is resolved, thankfully, but some information about what was going on last night would’ve been helpful. Your website either claimed there was no problem (when there obviously was) or wouldn’t function. All you need to do is let your customers know what is going on ...
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benj clews
(@benjclews) reported
from
Letchworth Garden City, England
I can’t figure out who the biggest ******* is: the previous owners of our new house who didn’t bother to cancel their Virgin Media broadband account or @virginmedia who won’t set up my broadband until they cancel it #incompetentTwats
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weathers_16
(@weathers_16) reported
from
Harpenden, England
Wow @virginmedia probably the worst service and rudest staff I have ever come across
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weathers_16
(@weathers_16) reported
from
Harpenden, England
@virginmedia Loyal customer spoken to in rudest terms and paying double new customers
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Nuba
(@nubasutra) reported
from
Welwyn Garden City, England
@jay_rutherford @virginmedia I have the same issue. No connection for 5 days now. I can't work this is a huge problem. Can't get through to anyone. I need this sorted ASAP
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Jamie Carbin 🤔
(@JamieCarbin) reported
from
Luton, England
@virginmedia Absolutely useless! Was on hold for 50 minutes and suddenly you terminate the call. I’m sure if I cancel the direct debit I’ll hear from you quick enough! 🤬
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dicky jones
(@dickyjones88) reported
from
Luton, England
@virginmedia your customer service is dreadful I am a key worker trying to help keep the medical supply chain open to ensure people get the vital medicine They need but WiFi keeps overheating when I call you customer service you just hang up on me! I’ve tried 5 times #shocking
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Nuba
(@nubasutra) reported
from
Welwyn Garden City, England
@virginmedia hello. I need to book an engineer. I have managed to speak to one of your technicians who said I need to book through the chat but I am getting no response. Please help
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fergal
(@fergal_rarkey) reported
from
Hitchin, England
@virginmedia hi, I’d really like to enjoy all the amazing things you tweet about, however, I have to reset my hub twice a day to get 20mbps whilst Iam paying for 200. I’ve told my my kids I’d sort it but I have absolutely no idea how. Please help
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Tony
(@tony_cop) reported
from
Ampthill, England
@maesozinha @virginmedia They don’t answer this question for some reason. 🤔. But use this virus for an excuse for poor service and slow response times.
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craig stichbury
(@craigstichbury) reported
from
Upper Sundon, England
@vmbusiness hi we have an outage on a business dedicated line ruddy joinery mk455bs stuck on hold for support with no answer can you advise what the issue is please.
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Jason Flynn
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia hi guys. your website states you are open till 10 pm but I phoned and the automated response says that you’re closed.Also trying to do the live chat on your website is just a BOT. Very annoying and useless. Help.
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weathers_16
(@weathers_16) reported
from
Harpenden, England
@anormancfc @virginmedia @sky @virginmedia probably the worst company I have ever encountered for value and customer service 🤬
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dicky jones
(@dickyjones88) reported
from
Luton, England
@Wormdogg @c_tugendhat @LaurenceWreford @virginmedia Oh I’m glad I’m not alone on this! @virginmedia customer service is so bad they think it’s perfectly normal to need to reset your hub 5 times a day! Given the chance I would shove that hub up @richardbranson backside
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Anne Buckland
(@AnneHBuckland) reported
from
Letchworth Garden City, England
@virginmedia We did this, then spent an hour on the phone to your customer services, to be landed in a worse place than when we started, and told they couldn’t help :-(. When we tried to log a complaint, the complaint form errored and told us to call #frustrating #shoddyservice
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Fred McBreen
(@FredMcBreen) reported
from
Hitchin, England
Just wasted half an hour of my life on a call to @virginmedia support. WiFi not working and after a very long call I was asked to call back again to fix. No thanks. Time for a beer
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Terry Mackie
(@terrymac51) reported
from
Codicote, England
@iestyntdavies @virginmedia Sorry to hear this. Such a waste. Immensely frustrating for all. Hope service resumes soon. Imagine being one of the families that have no online access at all, because can’t afford it. Less frustration but what a desert they now inhabit. And govt doesn’t give tinker’s cuss.
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Paul Clarke
(@Clarko2000) reported
from
Welwyn, England
If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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Paul Clayton
(@PaulClayton25) reported
from
Hitchin, England
@virginmedia @VirginMediaCorp are there mobile signal issues today!! As my phone will not make or receive calls! Have tried calling 789 but after 30mins of waiting is quite bad!
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Nuba
(@nubasutra) reported
from
Welwyn Garden City, England
@virginmedia I need to book an engineer. I cannot work without Internet. Please help
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Robin
(@Blinkfan180) reported
@virginmedia Why is it that it takes me asserting it's been down for 3 days straight that it takes them accepting it? Why is it nobody will tell me the cause or the eta? What's going on? I have spent £55 on mobile data to get me through to the 6th. Your only vague estimate.
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Robin
(@Blinkfan180) reported
@virginmedia I'd like to raise a complaint about your level of transparency and communication in regards to a service being down, who can I contact about this please? I'd be happy to take it further still, since I feel this borders on theft.
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Ed 🏴🦢💚🚑
(@Ed_A_J) reported
.@MoneySavingExp @MartinSLewis I've noticed that Virgin Media have now stated that they have changed their t&C's to include the fact that they will put up their prices annually and as such there will no longer be a right to cancel penalty free due to increase after May 2023
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KW
(@kassW1998) reported
@virginmedia Waste of money and **** broadband you should be embarrassed that your internet is trash
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R2D2
(@ashr2d2) reported
@virginmedia Multiple types cropping up. Today is day 4 if waiting for someone in Customer Servuces to get back to me. I want to cancel my account as of March 31st due to the price hikes. What do I need to do speak with someone please - preferably not a BOT?!
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Diane
(@morgana0404) reported
@virginmedia is the network down in TS15?
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Ollie 🇬🇧🇬🇧
(@Ardwick76) reported
Just received a letter today saying ur putting up my bill £21 !! Not a chance, will ring & cancel. @skytv did same last year, cancelled them also. Hope everyone else does the same. No wonder people do iptv streaming !! #virginmedia #skytv @VirginMedia_TV
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KW
(@kassW1998) reported
@virginmedia FIX THE F*CKING INTERNET
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Robin
(@Blinkfan180) reported
@virginmedia Will you pay me the £55 that I've had to pay for mobile data? While I pay you for an essential service that you are denying me, and being extremely vague about why it's down, almost damn right denying it?
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UNITEdLEEDS92
(@UNITE_d_LEEDS) reported
@virginmedia Now on my 7th day without any internet at all, system shows fix will be 2pm, 2pm comes and goes, forward 24hrs. The worst customer service I’ve ever had, can’t speak to anyone about it and still none the wiser to the problem or when it will be resolved