Virgin Media Outage Report in Upper Sundon, Central Bedfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Upper Sundon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Upper Sundon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 31: Problems at Virgin Media
Virgin Media is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Upper Sundon, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: Luton, Hitchin, Letchworth Garden City, Stevenage, Dunstable, Milton Keynes, Harpenden, Biggleswade, Welwyn Garden City and Flitwick.
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
Internet | |
| Luton |
Internet | |
| Luton |
Internet | |
| Luton |
Total Blackout | |
| Hitchin |
TV | |
| Luton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Upper Sundon, England
Latest outage, problems and issue reports in Upper Sundon and nearby locations:
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matthew underwood
(@matthew37172770) reported
from
Flitwick, England
@virginmedia got sky sports with you be unable to watch on the iPad sky sports app. Can you help
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Helen Fuller
(@Helenf78) reported
from
Welwyn Garden City, England
@virginmedia I reset my router at least four times a day. If I was to ring every time my Internet dropped out I'd constantly be on my phone. This isn't and can't be 'a fault', the service is just absolutely crap!
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Ovais Ahmed
(@ov_ahmed) reported
from
Luton, England
I called back explained again that I want to terminate my contract and that I was cut off earlier, I was then transferred to another number, 50 minutes later I was still waiting. Can someone bother sorting this out for me @virginmedia @VirginMedia_One #poorcustomerservice
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Helen
(@Creativedecs) reported
from
Dunstable, England
@virginmedia My WiFi is constantly cutting out, my laptop can't connect because there is an IP address issue, no WiFi single in my garden. All of these issues started yesterday.
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Ovais Ahmed
(@ov_ahmed) reported
from
Luton, England
I called back explained again that I want to terminate my contract and that I was cut off earlier, I was then transferred to another number, 50 minutes later I was still waiting. Can someone bother sorting this out for me @virginmedia @VirginMedia_One #poorcustomerservice
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Mark
(@NormskinutsMark) reported
from
Hitchin, England
@virginmedia Gave up on the message service and rang you. WiFi signal keeps dropping even when in same room as the router. No signal upstairs. Virgin booster installed. Box was tested and found a fault. Reset. Will keep an eye.upgraded faster speed paying a lot expect better
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noo noo
(@nannynoonoo1) reported
from
Leighton Buzzard, England
@virginmedia HELP
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Aliallen
(@Thealiallen) reported
from
Harlington, England
@virginmedia Three days until you can fix my non existent WiFi and TV box... not good enough, I’ll be expecting a refund!
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wendb
(@unicawn) reported
from
Luton, England
@virginmedia please create an option to remove all BBC channels from TiVo boxes @BBCWorld @BBCRadio4 @BBCBreakfast so we who don’t want to have bbc channels can avoid paying a license fee. I pay a license fee and I object to having to sign in to watch catch up, I rather lose BBC
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Helen Fuller
(@Helenf78) reported
from
Welwyn Garden City, England
@virginmedia Now while I understand that you guys did not bust my phone, I'm livid that 'Oliver' just naffed off and kept me sitting like an idiot for 45 minutes just to be told that he hasn't told me the truth anyway!! I just want a new phone!! 😭😭
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Lee Bridgen 🔶️ 🇬🇧🇪🇺 #FBPE
(@Bridgen2far) reported
from
Luton, England
@virginmedia your service status claims no issues in LU2, but my Wi-Fi isn't working. Tried resetting my hub... nothing.
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noo noo
(@nannynoonoo1) reported
from
Leighton Buzzard, England
@virginmedia Hold on someone just picked up the phone .... not going to get too excited as they normally hang up
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Nick Daniels
(@goitsagch) reported
from
Luton, England
@virginmedia No, I had to admit defeat after 50 minutes. I had things to do! I have a new Virgin Mobile 4G SIM and I need to transfer the number from and old Virgin 3G SIM to it. If you could help with that, that would be marvelous.
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ѕρє¢ιαℓ к ( ˘ ³˘)♥
(@itskatielclark) reported
from
Langford, England
Hey @virginmedia I’ve been trying so hard to cancel my contract with you. Please just let me go so I can transfer my number to @VOXI_UK thanks 😂😂👏🏼
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Helen Fuller
(@Helenf78) reported
from
Welwyn Garden City, England
@virginmedia I was told that the third option 'didn't exist' and I'd have to buy myself out of my contract or cancel it and go elsewhere... After being offered pittance for a phone you charged me £900 for (the price hardly went up if the phone was immaculate by the way...) I was basically
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Dominic Green (🇬🇧 Not my PM 🗳️)
(@domgreen) reported
from
Welwyn Garden City, England
. @virginmedia tech support have just made my day! #security #plaintextpasswords 🔓
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Trussells butchers
(@TrussellsB) reported
from
Hitchin, England
Had the worst experience from @virginmedia business cut off my phone and broadband without notice and I have never missed a payment
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Daniel Pett
(@DEJPett) reported
from
Aldbury, England
Any tech journalists out there looking into @virginmedia poor customer service, ping @jonnypett for a chat.
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Mike✈️
(@flybymike) reported
from
Luton, England
@virginmedia well still no fixes/ability to make contact about the issues on going with my TV/Broadband even though you say it works fine. Not impressed. Time for a change I feel 🙄
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Aliallen
(@Thealiallen) reported
from
Harlington, England
@virginmedia Still waiting for the new remote control and replacement box ordered 2 weeks ago........ AND the broadband upgrade requested following an engineer visit some months ago...... Customer service this is not!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Jones
(@ephyzephy) reported
@virginmedia Add to the this- your text service is awful, Whatsapp never respond, complaint has been sat for 2 weeks with not a single response, your initial agent lied about an install date. I have spoken to 10+ Virgin people and only one has helped in any way.
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Josh Crimes
(@JoshCrimes1) reported
@virginmedia There are constant issues. 3rd time this week. Affecting me working from home but your "compensation service" is absolutrly ridiculous, feel free to compensate me a new job.
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Carina Crain
(@mummycrain) reported
@virginmedia Despite having an engineer here this morning, we've had to call up AGAIN due to the service failing. You might not compensate personal accounts on the auto scheme, but I can assure you, I will be taking this further. Appalling service.
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debs
(@cupcakes1600) reported
@virginmedia so despite telling me on Saturday that if I have power of attorney documents I can cancel my dads account it appears I still need his password! You have posted this to his house so I have to make a 4 hour round trip to collect it. I can tell a doctor
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Naz
(@ennayyzed1) reported
@virginmedia Just isn’t good enough when it comes to service from @virginmedia You choose to partner with @YodelOnline so you also should be accountable for service from start to finish not pass the baton on and hope for the best.
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Seonaid ♿️ 🧶🇪🇺🏴
(@seonaid) reported
Over an hour on the phone to virgin media so far, trying to haggle our package cost down to the same as a new customer. Poor @BrianBloodaxe
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Shirley #WomenWontWheesht
(@Shizzybear1) reported
@trexdeano @virginmedia Cant talk to them no customer service these days and if by pure luck you do get through its some foreigner that can't even understand what you're trying to say or what the problem is its crazy im defo going with Sky soon
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adham
(@adhamaloka) reported
@VirginMediaCorp it took Virgin Media leas than 24 hours to disappoint me with the mediocre customer services. I have cancelled my order after less than 24 hours of placing it. Reason: unable to change date/address of delivery. @Hyperoptic did it for me 2 years ago hassle-free.
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MissSarah
(@MissSar75931955) reported
@virginmedia I want to speak to a real person who is UK based. Every time I use the WhatsApp service it all goes wrong. I m now been charged an extra month on my old package and lost all the perks of my new cheaper package because of the communication errors. I have been doing this All Day.
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James Dodds
(@jimd198421) reported
@virginmedia If it doesn’t then you will most probably be getting your equipment back as you cannot provide a service. And I’ve just got home and turned the tv on and low and behold it’s playing up yet again. No doubt the problem will be the heat this time.