Virgin Media Outage Report in Upper Sundon, Central Bedfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Upper Sundon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Upper Sundon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Upper Sundon, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: Stevenage, Luton, Letchworth Garden City, Harpenden, Hitchin, Biggleswade, Dunstable, Milton Keynes, Welwyn Garden City, Flitwick and Tring.
| City | Problem Type | Report Time |
|---|---|---|
 Stevenage |
Internet | |
| Luton |
Phone | |
| Luton |
Internet | |
| Letchworth Garden City |
Internet | |
| Harpenden |
Internet | |
| Stevenage |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Upper Sundon, England
Latest outage, problems and issue reports in Upper Sundon and nearby locations:
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noo noo
(@nannynoonoo1) reported
from
Leighton Buzzard, England
@virginmedia Hold on someone just picked up the phone .... not going to get too excited as they normally hang up
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lewishamiltonprodigy
(@lewishamprodigy) reported
from
Luton, England
@virginmedia im really upset this is not the service im paying for and i wish to make another complaint about why an engineer would lie about coming to a visit when they ever showed up whatsoever
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Ovais Ahmed
(@ov_ahmed) reported
from
Luton, England
I called back explained again that I want to terminate my contract and that I was cut off earlier, I was then transferred to another number, 50 minutes later I was still waiting. Can someone bother sorting this out for me @virginmedia @VirginMedia_One #poorcustomerservice
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Nick Daniels
(@goitsagch) reported
from
Luton, England
@virginmedia No, I had to admit defeat after 50 minutes. I had things to do! I have a new Virgin Mobile 4G SIM and I need to transfer the number from and old Virgin 3G SIM to it. If you could help with that, that would be marvelous.
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Trussells butchers
(@TrussellsB) reported
from
Hitchin, England
Had the worst experience from @virginmedia business cut off my phone and broadband without notice and I have never missed a payment
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Dicko
(@MDQPR) reported
from
Letchworth Garden City, England
@virginmedia No problems listed. I have just not been given my new channels, or internet speed ordered. Engineer let me finish the new box install.🙄
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Nick Daniels
(@goitsagch) reported
from
Luton, England
@virginmedia I don't have 2 hours spare to sit on hold right now. Maybe I'll try the text service later when I've got some time. Got other things to do now. Thanks for your help anyway.
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Nick Daniels
(@goitsagch) reported
from
Luton, England
@virginmedia I've already had a long online chat earlier, but only the phone operators can help apparently. I just can't ever get through. The waiting times are ridiculous
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Alison Mitchell
(@F_O_I_D) reported
from
Luton, England
Virgin media is down for maintenance. No WiFi and no tv. Guess I’ll have a mix.
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Mark
(@NormskinutsMark) reported
from
Hitchin, England
@virginmedia Gave up on the message service and rang you. WiFi signal keeps dropping even when in same room as the router. No signal upstairs. Virgin booster installed. Box was tested and found a fault. Reset. Will keep an eye.upgraded faster speed paying a lot expect better
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Rory Herbert
(@RHerbert95) reported
from
Dunstable, England
@virginmedia It's for the broadband, we've had issues for the past few days and speeds of <1mbps, the automated hotline said there were intermitent issues and we didn't have a chance to talk to anyone because the hold was too long
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Jacqui harding
(@Jacquiharding14) reported
from
Luton, England
@virginmedia She also doesnt do twitter. What she needs is a manager to listen and just sort the problem. Its simple to sort so they just need to. The phobe number they gave her used all her allowance and cut her off midcall today and she is with virgin mobile
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Chris Walker
(@chris87uk) reported
from
Wootton, England
@virginmedia internet connection has been so shoddy last 24 hours! Customer service says nothing wrong , amount of resets and hearing Alexa and google home saying no connection suggest otherwise
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Mark
(@NormskinutsMark) reported
from
Hitchin, England
@virginmedia existing customer with you for quite a few years paying £139. Same deal Black Friday being offered only £79 wtf. You are shafting loyal customers
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Daniel Pett
(@DEJPett) reported
from
Aldbury, England
Any tech journalists out there looking into @virginmedia poor customer service, ping @jonnypett for a chat.
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lewishamiltonprodigy
(@lewishamprodigy) reported
from
Luton, England
@virginmedia i spoke to one of your representatives on tuesday and they put the phone down on me as i was trying to upgrade my services as i was getting on 3 mb download speed and oaying for 50. so i made an official complaint still not heard back anything. upgraded my line
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Ovais Ahmed
(@ov_ahmed) reported
from
Luton, England
I called back explained again that I want to terminate my contract and that I was cut off earlier, I was then transferred to another number, 50 minutes later I was still waiting. Can someone bother sorting this out for me @virginmedia @VirginMedia_One #poorcustomerservice
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noo noo
(@nannynoonoo1) reported
from
Leighton Buzzard, England
@virginmedia HELP
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Nick Daniels
(@goitsagch) reported
from
Luton, England
@virginmedia I need to move a mobile number from an old 3G Virgin SIM to a new 4G one I got as part of my Oomph package, but I don't remember my 'telephone password' so the text chat people couldn't help, so I need to reset that somehow I think.
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Sophie Lonergan
(@midnightmaggie) reported
from
Luton, England
@virginmedia 1.5 hours and counting on the phone to virgin to try and sort out the wifi. Worst service ever, been with them for 3 months and had the slowest speed we have ever had! Don’t use them, bunch of cowboys! 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Clare Mckechnie
(@MckechnieClare) reported
@virginmedia awful internet service in LS8 today again!Please sort it out ASAP. Are you giving refunds for not providing an acceptable service?
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Awforforksake
(@awforforksake) reported
@virginmedia So 3 days ago the estimated fix was 23rd November 1200hrs now thats came and passed its now the 26th Nov estimated fix date. That would be day 16, still would appreciate if someone from Virgin could bother to contact me directly to discuss this as I requested 2 days ago.
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Louise Jones
(@lomati) reported
@virginmedia 1. I don't wish to leave I want to amend the service received. 2. I went through all my options over chat but for some unknown reason that couldn't be completed over chat and was transferred and then the chat refreshed and disappeared!
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Sam Sugarman
(@sam_sugarman) reported
@darren_bell @virginmedia They are an absolute disgrace. @virginmedia it appears I'm not alone. Terrible connects, terrible customer service, and attempting to blame your customers (and then charge them) for your poor service. Shocking.
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Orthrus🇦🇺🇬🇧
(@Orthrus75) reported
@virginmedia what ******** is going on with your service, I’ve had the worst service during Nov, internet dropping out/rebooting or the virgin box shutting down/rebooting Get your act together and start looking after your customers for once
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Wellsy🦊
(@lcfcwellsy) reported
Anyone else’s virgin media down?
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Morgan fail
(@morgan_fail) reported
Raised multiple complaints with @virginmedia 49 days ago. Understandably covid is having a strain but I'd expect it to be responded within the 28 days. A 9hr chat today and still not closer to solving the issue. Awful awful service @VirginMediaCorp
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CeeCee76
(@crystal_clarey) reported
@virginmedia @VirginMediaCorp @virgin Are you going to be giving compensation for the absolute shite service you have or should I say haven't provided now for well over a week now??? Or are just expecting all us customers to just pay for this shoddy service and shut up!????
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PR0TJ4Y
(@SN8KYJ) reported
@geekypastimes @virginmedia Geeky this has been nationwide since lockdown 1.0 seems like their moves for sustainable speeds are not so different to their ‘furlough and re-fire..x oh no wait, hired due to public back lash’ stint. Try a different fibre service I recommend talk talk
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ben 🇬🇧
(@BenHks) reported
@virginmedia why does my router cut out every few minutes? The last few days it has been slow and tonight I’ve had to reboot it twice and it keeps cutting in and out, I don’t pay for internet that only works 75% of the time.