Virgin Media

Virgin Media Outage Report in Upper Sundon, Central Bedfordshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Upper Sundon, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Upper Sundon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Upper Sundon, Central Bedfordshire, England 11/08/2025 03:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (36%)

    TV (36%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Upper Sundon, Central Bedfordshire, England

The most recent Virgin Media outage reports came from the following cities: Milton Keynes, Shefford, Luton, Letchworth Garden City, Hitchin, Flitwick, Dunstable, Welwyn Garden City, Stevenage and Henlow.

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City Problem Type Report Time
United KingdomMilton Keynes Wi-fi
United KingdomShefford Internet
United KingdomMilton Keynes Wi-fi
United KingdomLuton Wi-fi
United KingdomLuton Internet
United KingdomMilton Keynes Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Upper Sundon, England

Latest outage, problems and issue reports in Upper Sundon and nearby locations:

  • ampthillweltond Derek Welton (@ampthillweltond) reported from Milton Keynes, England

    @virginmedia can I be advised how to get on web chat please to sort my bills out help@needed asap please

  • maggietodd10 maggie.todd@live.co. (@maggietodd10) reported from Letchworth Garden City, England

    @virginmedia This problem was reported 11th November 2021. You promised to correct the problem by 18th November.

  • JB_CFFire John B 💙🤍🔥💥🚴‍♂️⛷⭐️🇪🇺💫☄️ (@JB_CFFire) reported from Hertfordshire, England

    @Paulos_the_fog @virginmedia Because of home working I upgraded to 350mbps package and was getting that until a few months ago measured using a variety of apps - now it’s down to 80 consistently.

  • domoriley Dom O'Riley (@domoriley) reported from Milton Keynes, England

    @virginmedia And @virginmedia another point.. you say you offer compensation when your service fails.. not charging me for something you aren’t delivering is NOT compensation.. like going to a restaurant and being told we won’t be charging u for the food we won’t serve!! A disgrace

  • TimRead1971 Tim Read (@TimRead1971) reported from Hertfordshire, England

    @virginmedia services might have come back as per your update (terrestrial ones) but they’re now not working again. Channels now ‘not authorised’. How about some proper action and updates.

  • Tranquil_Maria Maria-Luisa Prezio (@Tranquil_Maria) reported from Letchworth Garden City, England

    @virginmedia The absolute worst customer service I’ve ever experienced. Changing a minor detail impossible!!!

  • PigsIggle Iggle Piggle Guinea Pigs (@PigsIggle) reported from Letchworth Garden City, England

    @virginmedia service is rubbish , I pay £90 a month for flms to buffer every 3 seconds ..so frustrating

  • TriciaCaputo Patricia Rayney Ⓥ (@TriciaCaputo) reported from Luton, England

    @virginmedia We have business broadband and received an email saying that there was a planned outage in our area. As we are due to give a live broadcast soon we need to know if the work has been completed.

  • maggietodd10 maggie.todd@live.co. (@maggietodd10) reported from Letchworth Garden City, England

    @virginmedia We can’t use landline because of fault. Tried mobile - no response. We shouldn’t have to keep reporting. You know there is a problem. Fix it please.

  • NikLane7 Nik Lane (@NikLane7) reported from Hertfordshire, England

    @TheStevieG123 @virginmedia I had a similar issue with EE (plus the phone wasn't a good enough upgrade for the money!) I sent it back within 14 days and got a sim only. 5g prob won't be worthwhile over here for some time yet

  • johnvasili1 VAS (@johnvasili1) reported from Hertfordshire, England

    @virginmedia Unbelievably shockingly bad customer support today. 1hr 25 mins on the phone, spoke to 7 agents and no resolution 2 of your agents were excellent the rest were appaling. As a long standing customer I feel I have no option but to change provider. #virginfail

  • maggietodd10 maggie.todd@live.co. (@maggietodd10) reported from Letchworth Garden City, England

    @virginmedia Landline is still NOT working. Try ringing yourself.

  • nicholasjemetta Nicholas Jemetta (@nicholasjemetta) reported from Hitchin, England

    @virginmedia I’m trying to help my mother-in-law who’s a registered cater, with her broadband. Her wi-fi signal is very patchy and it’s causing her problems (plus unnecessary extra stress). She has a Hub 3; can she get a Hub 4 without upgrading to Gig 1?

  • ERS_SteveG SteveG@ERS (@ERS_SteveG) reported from Toddington, England

    @skytv very poor service when switching to your service. Currently left without broadband for 2 weeks due to a BT Engineer not being able to go up a ladder to fit a cable! Regret leaving @virginmedia

  • jasondflynn Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England

    @virginmedia It’s not specific to me; and to be honest I’m not really bothered. The problem is your marketing 5G phones in areas that don’t have 5G which is affectively mis-selling. Probably something you should look into.

  • Bexxy1976 Auntie Bex ✨ (@Bexxy1976) reported from Milton Keynes, England

    @KathrinaPerry @virginmedia Think they’re all down, BT and Sky not working here in MK either 😬!! #Outage

  • JB_CFFire John B 💙🤍🔥💥🚴‍♂️⛷⭐️🇪🇺💫☄️ (@JB_CFFire) reported from Hertfordshire, England

    @Paulos_the_fog @virginmedia Yes, that is a problem but I may be able to log into the router. Thanks for your help.

  • johnvasili1 VAS (@johnvasili1) reported from Hertfordshire, England

    @virginmedia Again why send me a bill when I'm no longer a customer

  • DarylSThompson DarylSThompson (@DarylSThompson) reported from Harpenden, England

    @virginmedia @kamikaz3Topnam Wow, that may be one of the worst responses I've seen...

  • SteveDunn09 Steve Dunn (@SteveDunn09) reported from Harpenden, England

    @virginmedia Yeah... he he... when the broad band decides to work that might help.. when you get 'not connected' via ethernet and wifi the tests are a bit meaningless

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • stuartb75 Stuart B 🐔 🇺🇦 🏳️‍🌈 🐔 (@stuartb75) reported

    @proudy888 @O2 I picked up 4 for Leeds in September (wanted Jan or May but beggars can't be choosers!) using that code on G&T site. Had priority as a VirginMedia customer & spent 3 hours clicking refresh, so don't feel guilty about getting them.

  • tvrski alan boiardi (@tvrski) reported

    @virginmedia This is a joke , got no chance of getting tickets at an affordable price. Why offer a service you can't deliver 6 hours still no access.

  • kaizoko3413 Kaizoko3413 (@kaizoko3413) reported

    @kopijunkie @virginmedia I usually answer and just troll them until they hang up lol

  • gordoncairns14 Gordon Cairns (@gordoncairns14) reported

    @virginmedia Priority pass app still unable to be accessed - cannot even get to the login page! You would have thought you would of predicted high volume of traffic 🙄

  • keverton1971 kevin birchall (@keverton1971) reported

    @virginmedia virgin fail again!

  • RosiBate Rosi Bate (@RosiBate) reported

    @virginmedia you replaced faulty tv box 10 days ago, Netflix hasn’t worked since, it’s inc in our bundle. No one capable of sorting it, IT ticket with 5 day resolution promise has long past. Long hold time, told new box incompatible, untrue as Netflix only wants my cc number.

  • CadburyGirl818 Laura Hayes (@CadburyGirl818) reported

    @virginmedia So.. 6 hours later and you STILL haven’t fixed the problem??

  • andrewportess 𝙰𝚗𝚍𝚛𝚎𝚠 𝙿𝚘𝚛𝚝𝚎𝚜𝚜 (@andrewportess) reported

    @virginmedia My Mum asked me to phone 150 to get an engineer out to our house as soon as possible because our internet still drops out every few minutes since 5PM yesterday. I was told your 'systems are down and you can't get to customer info, call back in two hours'. Is this true?

  • SmithPes Phil (@SmithPes) reported

    @virginmedia The issue isn't that your app is down, it's that non virgin/o2 customers are bypassing the priority app and buying the tickets directly through the sellers websites by just amending the website URL on @gigsandtours and @TicketmasterUK. Your genuine customers are missing out

  • The_cakebank Denise (@The_cakebank) reported

    @craig_cw73 @virginmedia I’m guessing not many. If I clicked on the o2 customer on the app it took me though to a wing on page. Clicked on the virgin media and can’t get on at all.