Virgin Media Outage Report in Stoke Mandeville, Buckinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stoke Mandeville, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stoke Mandeville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Stoke Mandeville, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: High Wycombe, Aylesbury, Dunstable, Amersham, Chesham and Great Missenden.
| City | Problem Type | Report Time |
|---|---|---|
 High Wycombe |
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| Aylesbury |
Internet | |
| Dunstable |
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| Dunstable |
Phone | |
| Amersham |
Phone | |
| Dunstable |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Stoke Mandeville, England
Latest outage, problems and issue reports in Stoke Mandeville and nearby locations:
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Rob Armstrong
(@RobArmstrong8) reported
from
Chesham Bois, England
@virginmedia Any chance at all, after wasting most of the evening trying to get through to you, that you can sort out an ongoing problem please!
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Lil’Shaq👊🏻
(@shaqlockholmes) reported
from
Leighton Buzzard, England
@SkyHelpTeam My broadband was due to be activated by @OpenreachHelp yesterday. The engineer has marked it as a completed job yet I have no active line and have been told to wait up to 5 days for it to be checked. You have 48hrs to fix it or il cancel and go with @virginmedia
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Simon Lailey
(@simon_lailey) reported
from
Aylesbury Vale, England
I forgot how crap @virginmedia are when you have a fault at home. Customer experience is shocking #CX , get treated like dirt. Must move to another provider this time around I think 😡
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Pete Williams
(@peteitalia) reported
from
Chalfont St Giles, England
@virginmedia how do I book an engineer to move my hub 3 to another room in my house? I’ve had a new kitchen installed and the hub no longer fits in this space, it’s causing problems with wiring. Webchat does not recognise relocation inside the same property so no use to me.
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Rubes
(@ruby_skudder05) reported
from
Dunstable, England
trying to revise for my exams on monday, yet the wifi is down so can’t use the laptop. cheers @virginmedia
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Russell Moss
(@RussellMoss) reported
from
Berkhamsted, England
@virginmedia hello, can someone please contact me about my billing query ASAP. I am being overcharged and I can’t seem to get any help
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seanhannam
(@seanhannam) reported
from
Chesham Bois, England
@virginmedia They couldn’t help us reduce our bill. Thanks. Very frustrating - especially after a total of three hours of waiting to get through to someone. We’re not impressed.
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Lil’Shaq👊🏻
(@shaqlockholmes) reported
from
Leighton Buzzard, England
@SkyHelpTeam This is a new contract I have taken out with you and it’s not a good start. If it’s not resolved within 48hrs I will cancel and go with Virgin media who don’t use openreach.
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lee nightingale
(@Nightingale_Lee) reported
from
Northchurch, England
Does anyone know someone that works at @virginmedia in a position within the broadband team that could help us get an assessment of our private road done for installation of their broadband. We’ve registered on their website and emailed them but not getting anywhere.
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia once again (5th time in a month) you have screwed our account up. Now it’s another 30 minute wait to talk to someone to correct an error you have claimed to have fixed (on 3 occasions) The worst ever customer service
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia yet more appealing service from @virginmedia firstly you fail to transfer names@of an account holder and then, when you do, you get it wrong and cut me off. 30 minutes to get a call answered, absolutely disgraceful.
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Rainbow Warrior 3.5% do gooder #FBPE 🐟🇪🇺 🍥
(@SandraDunn1955) reported
from
Dunstable, England
. @virginhelp @virginmedia As a long time customer, I took advantage of your recent offer of a 360 box plus mini box at no extra cost. Confirmed by a supervisor on 29/9. PLEASE SEND THE SIGNAL! 1/2
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Matt Davies
(@Matt_Davies_01) reported
from
Heath and Reach, England
.@virginmedia quite possibly the most appalling customer service in the UK, bar none! After calling 3mths ago to cancel a phone contract after a friend died, the number still rings yet today to wait 24hrs for it to cancel! Plus, they want the password from the deceased! 🤬
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Rainbow Warrior 3.5% do gooder #FBPE 🐟🇪🇺 🍥
(@SandraDunn1955) reported
from
Dunstable, England
@virginmedia What else can I say? We have a a 360 box plus a mini box and it does not work because the mini box hasn't got a signal (so I'm told by someone who rang the other day)
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia for 3 days now I have had no television due to you admin error. Yesterday you managed to connect the broadband but still no TV - worst customer service I have ever experienced and for so much money. Cannot see why I should continue with you
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john lamb
(@thelamb72) reported
from
Whitchurch, England
@virginmedia hi. I really need to speak to somebody urgently. I need an engineer to re instate a phone line. Its for a care link life line to emergency services at my mother's house who has recently had a stroke and depends on this lifeline box. TIA
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Paul Marchant
(@PaulMarchant11) reported
from
Chesham Bois, England
@virginmedia . Getting regular spam calls about internet issues, usually 20mins apart. Phoney numbers when checked.
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Raza
(@hassanrh) reported
from
Chesham Bois, England
@virginmedia turns out speed is not the main thing when choosing a broadband provider it’s WiFi availability. This contract is not working for me, I need a provider who has high WiFi availability in all my rooms, especially if I am within 10 metres of the router
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SassyElo
(@Elobeid82Sausan) reported
from
High Wycombe, England
@virginmedia No interest connection in High Wycombe. Please advise on when the issue will be resolved.
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Lil’Shaq👊🏻
(@shaqlockholmes) reported
from
Leighton Buzzard, England
@OpenreachHelp They have and have been told an engineer within 5 days. Can you not read? Your engineer has lied and so have you. You have 48hrs to activate my line or I will cancel @SkyUK and use @virginmedia who don’t use your **** engineers or infrastructure
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Elaine Bateman
(@ElaineBateman15) reported
@virginmedia Disgusting service from Virgin Media we are without WiFi until 30th December. Boys so upset they can't play xbox with their friends over the holiday season, we are using all our data which we have to pay for. We have offered to go and pick a hub box up but no! Disgusted
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Papa Rock
(@paparockmusic) reported
@virginmedia shocking customer service. Tried to cancel weeks ago, kept my account going and cant take no for an answer when offering extortionate deals...NO MEANS NO... how many other customers have you ripped off?
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Elaine Bateman
(@ElaineBateman15) reported
@virginmedia awful awful service
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Sarah Southworth
(@SarahSouthwort9) reported
@virginmedia when will the tv problem be fixed in Blackpool? I don’t want to miss all the Christmas specials 🎄
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Joanne-Elizabeth
(@JoJoJo_Alan) reported
@virginmedia we have had no landline since last night and your service status is showing no known problems. Can you please give us an indication on when it will be back up. We live in the KT15 area.
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Frank Gourley
(@frank_gourley) reported
@virginmedia So issue 1 due to be fix by 12pm.... now 6pm. Issue 2 is 29th Dec. Will Virgin actually get it fixed today? The time of the year when families want their TV. Care to say what the problem is and the reall chances of it being fixed. Registered for text updates. None received!
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Danny Lee Dawber 🏳️🌈
(@DannyLeeDawber) reported
@virginmedia Well I hope it gets fixed as I've got stuff recording that's obviously gonna fail now I hope there's compensation for this cause its ridiculous
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Andrew
(@pulhamfish) reported
@virginmedia Although you are not complying to your “ contract” of service .. I still have to give 30 days notice .. think it’s time to reconsider your customer service… very very poor
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Alan AB 🗣🎙
(@AlanAudioMan) reported
@virginmedia EC, it's more than disappointing. It's poor service. On all levels. I'm not calling anymore today as this needs my full attention when I'm not in Christmas mode. #EggNogged
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Elaine Bateman
(@ElaineBateman15) reported
@virginmedia we have even offered to go to our local depot and pick a hub box up! I expect if we were new customers this would be sorted out. Look after your existing customer Virgin Media