Virgin Media Outage Report in Stoke Mandeville, Buckinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stoke Mandeville, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stoke Mandeville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Stoke Mandeville, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Dunstable, Amersham, Aylesbury and High Wycombe.
| City | Problem Type | Report Time |
|---|---|---|
 Dunstable |
TV | |
| Dunstable |
Internet | |
| Amersham |
Internet | |
| Amersham |
Internet | |
| Dunstable |
Internet | |
| Dunstable |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Stoke Mandeville, England
Latest outage, problems and issue reports in Stoke Mandeville and nearby locations:
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Mark Williams
(@Pensar_Mark) reported
from
Berkhamsted, England
@virginmedia Still no reply from @virginmedia over 8 hours after they promised they would call. Was told I would be called back at 12:00. It’s now 20:15. They seem to be oblivious to the very notion of customer service. #completefail
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I Make Stuff Up On Tw*tter
(@sjdhatters) reported
from
Stoke Mandeville, England
@virginmedia I refer back to my original tweet. Zero attempt to resolve my issue. Just can't do it. Your solution is not acceptable to me or new owner. Can you please provide details on how to escalate this to a complaint? What if I cancel DD and then set up new DD with new owner details?
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stuart shawcross
(@stuartshawcross) reported
from
Berkhamsted, England
Hi @virginmedia we rent a property with virgin fibre, download speed is fast but upload very low. I can’t login to account as it’s not mine. Suggestions?
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I Make Stuff Up On Tw*tter
(@sjdhatters) reported
from
Stoke Mandeville, England
@virginmedia That's ridiculous. It's a business. Internet is critical. Thats not an acceptable solution
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Mark Williams
(@Pensar_Mark) reported
from
Berkhamsted, England
@virginmedia Already done that 4 times and got nowhere. I need someone who can help to actually call back as promised.
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Kerryn Newman
(@kerrynnewman) reported
from
High Wycombe, England
@virginmedia what's going on with my internet. No notification of problems!
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Tim Gee
(@Tim_Gee_DOP) reported
from
Chesham Bois, England
@Charlie_A_Gee @virginmedia They don’t give a damn, they’re virtually a monopoly, Ditch them and go to sky.
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I Make Stuff Up On Tw*tter
(@sjdhatters) reported
from
Stoke Mandeville, England
Dear @virginmedia Congratulations for the worst possible Customer Service going. Been hung up on twice. You don't deserve to be in business
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I Make Stuff Up On Tw*tter
(@sjdhatters) reported
from
Stoke Mandeville, England
@virginmedia Company has been wound up so there won't be any concerns about liability. This wouldn't be an issue if account had been set up properly in the first place Tried to do it properly and will screenshot the chat for future legal recourse
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Sid M
(@smahes4) reported
from
Chesham Bois, England
@virginmedia The reason given to us that you don’t want to put extra 10mtr cable to service 3 properties. That’s a shame on you and a classic lie that you say on your advert regarding coverage @richardbranson @Ofcom
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Chris
(@carmadchris) reported
from
Hazlemere, England
@notasborednow @virginmedia Obviously you checked and got a no but do you know why others arn't available? I'm assuming at this point you have a land line connection which should get you everyone, if its just disconnected, open reach should be able to re-add Look at mobile as well (if you have signal)
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Chris 53
(@bodhititus2019) reported
from
Aylesbury Vale, England
Oooh, now I finally got round to taking notice.... The videos I, m watching via twitter are playing much better with Lebara mobile then they did tesco, moble..Actually they are playing better then they do on home broadband service Virgin media to.. The landlord pays that bill
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Angela 💫
(@PrimaryxTeacher) reported
from
Dunstable, England
@virginmedia my WiFi is down and on service checker it’s says no fault, I try to do the test but the website crashes after clicking “test” button.
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SteveG@ERS
(@ERS_SteveG) reported
from
Toddington, England
@skytv very poor service when switching to your service. Currently left without broadband for 2 weeks due to a BT Engineer not being able to go up a ladder to fit a cable! Regret leaving @virginmedia
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Angela 💫
(@PrimaryxTeacher) reported
from
Dunstable, England
@virginmedia The outage has done some damage unfortunately, an engineer is coming on Thursday.
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Ed Webb
(@theedthemed) reported
from
Chesham Bois, England
@virginmedia Many comments on requesting compensation. You have directed customers to your compensation policy. But this only mentions phone, broadband, service installation or missed appointments. Nothing about loss of TV services. So what about TV service compensation ?
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seanhannam
(@seanhannam) reported
from
Chesham Bois, England
@virginmedia Thanks - I’m not going to trust it again, so won’t bother using the record function, as it’s too unreliable. I’ll stick to streaming on catch-up and buying DVD and Blu-ray discs from now on. Another dissatisfied customer, eh? And we’ve just increased how much we pay... 😡
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ᒍᗩᑎE
(@gemmak500) reported
from
Chesham Bois, England
When you’re trying to upload and synch 20gb of wedding photos via a 4g hotspot because your @virginmedia broadband has been down for days on end with useless customer service and you have a deadline. It’s never ending! 😩 #virginmedia #custometservicefail #fail
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ᒍᗩᑎE
(@gemmak500) reported
from
Chesham Bois, England
@virginmedia Yes there were, we received a text at 2am to say it was (finally) fixed but it isn’t & we are now expected to go through the entire reporting/testing the router process again. No engineer for days.This is NOT a router issue, it’s affecting many homes. #bangsheadonwall
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Baz Twyman
(@bazra1987) reported
from
Aylesbury Vale, England
@virginmedia it says on your app the servers are down? Is this likely to last long
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gareth Gore
(@gareth_gore) reported
@virginmedia I'm afraid my latest bill shows that this issue still hasn't been resolved. I have a copy of our last transcript with everything we agreed. Can we do another web chat to resolve this, please?
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BgGavlar
(@BGavlar) reported
@virginmedia Thanks for the reply. Yes there are problems with intermittent service according to your link. Unfortunately this doesn’t help matters and happens far too often. I’m assuming we don’t get charged for those many down times ?!?
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Dawn Peace
(@peace_dv) reported
@virginmedia what is the problem I the B77 area. No internet since 10pm last night.
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Houzaifa
(@Houzaifa19) reported
@virginmedia Worst service ever
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Houzaifa
(@Houzaifa19) reported
@virginmedia i keep phoning in for the same issue. All devices are connected to the wifi but the internet itself keeps cutting throughout the whole day. I pay £50 for 350mb a month and I receive really poor service. I do not recommend using Virgin Media.
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Matt *
(@didihamancheese) reported
@virginmedia I certainly can do. Do you send a link? I’ve turned it off and on multiple times and it’s just not working.
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simon smith
(@simonsm29093740) reported
@virginmedia Account in sons name he moved September! I kept paying and told them I'm his father,phoned to move last December told them my name,no problem,they messed my install for 15 dec cos of there incompetence,lied and lied 10 hours on phone but not installed,been called a liar n a fraud
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Julio Dos Santos
(@JDSantos273) reported
Broadband with @virginmedia has been appalling for over a month now. Greatly affecting our ability to work. Customers constantly complaining were hanging up or not responding to emails. Anyone tried EE broadband? We have 300 Meg with VM but useless when constantly down.
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Stuart Anderson
(@stuganderson) reported
@virginmedia I have used app, always get a thumbs up and saying WiFi is "Great". It is NOT great. I have phoned up multiple times and told your Pods would help but told I'll need to pay for them!! Really poor customer experience guys. I'm basically paying for a service that I'm not receiving.
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Louis Collenette
(@lgcornetto) reported
@virginmedia I was promised that this issue would be resolved by 9am this morning. It’s not. The goalposts have shifted, and now apparently it’ll be fixed tomorrow. That’s a week without internet. @virginmedia do you want to call my work and tell them why I can’t do my job today?