Virgin Media Outage Report in Stoke Mandeville, Buckinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stoke Mandeville, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stoke Mandeville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stoke Mandeville, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: High Wycombe, Aylesbury, Dunstable, Leighton Buzzard and Chinnor.
| City | Problem Type | Report Time |
|---|---|---|
 High Wycombe |
Internet | |
| Aylesbury |
Internet | |
| Dunstable |
Phone | |
| Leighton Buzzard |
Internet | |
| Aylesbury |
Internet | |
| High Wycombe |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Stoke Mandeville, England
Latest outage, problems and issue reports in Stoke Mandeville and nearby locations:
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SassyElo
(@Elobeid82Sausan) reported
from
High Wycombe, England
@virginmedia No interest connection in High Wycombe. Please advise on when the issue will be resolved.
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia once again (5th time in a month) you have screwed our account up. Now it’s another 30 minute wait to talk to someone to correct an error you have claimed to have fixed (on 3 occasions) The worst ever customer service
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Pete Williams
(@peteitalia) reported
from
Chalfont St Giles, England
@virginmedia how do I book an engineer to move my hub 3 to another room in my house? I’ve had a new kitchen installed and the hub no longer fits in this space, it’s causing problems with wiring. Webchat does not recognise relocation inside the same property so no use to me.
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Simon Lailey
(@simon_lailey) reported
from
Aylesbury Vale, England
I forgot how crap @virginmedia are when you have a fault at home. Customer experience is shocking #CX , get treated like dirt. Must move to another provider this time around I think 😡
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lee nightingale
(@Nightingale_Lee) reported
from
Northchurch, England
Does anyone know someone that works at @virginmedia in a position within the broadband team that could help us get an assessment of our private road done for installation of their broadband. We’ve registered on their website and emailed them but not getting anywhere.
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Rainbow Warrior 3.5% do gooder #FBPE 🐟🇪🇺 🍥
(@SandraDunn1955) reported
from
Dunstable, England
. @virginhelp @virginmedia As a long time customer, I took advantage of your recent offer of a 360 box plus mini box at no extra cost. Confirmed by a supervisor on 29/9. PLEASE SEND THE SIGNAL! 1/2
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seanhannam
(@seanhannam) reported
from
Chesham Bois, England
@virginmedia They couldn’t help us reduce our bill. Thanks. Very frustrating - especially after a total of three hours of waiting to get through to someone. We’re not impressed.
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the Parrot man
(@Lindz2000) reported
from
Aylesbury Vale, England
@virginmedia My fibre broadband has just gone down
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Matt Davies
(@Matt_Davies_01) reported
from
Heath and Reach, England
.@virginmedia quite possibly the most appalling customer service in the UK, bar none! After calling 3mths ago to cancel a phone contract after a friend died, the number still rings yet today to wait 24hrs for it to cancel! Plus, they want the password from the deceased! 🤬
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Russell Moss
(@RussellMoss) reported
from
Berkhamsted, England
@virginmedia hello, can someone please contact me about my billing query ASAP. I am being overcharged and I can’t seem to get any help
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Lil’Shaq👊🏻
(@shaqlockholmes) reported
from
Leighton Buzzard, England
@SkyHelpTeam This is a new contract I have taken out with you and it’s not a good start. If it’s not resolved within 48hrs I will cancel and go with Virgin media who don’t use openreach.
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Lil’Shaq👊🏻
(@shaqlockholmes) reported
from
Leighton Buzzard, England
@OpenreachHelp They have and have been told an engineer within 5 days. Can you not read? Your engineer has lied and so have you. You have 48hrs to activate my line or I will cancel @SkyUK and use @virginmedia who don’t use your **** engineers or infrastructure
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Rainbow Warrior 3.5% do gooder #FBPE 🐟🇪🇺 🍥
(@SandraDunn1955) reported
from
Dunstable, England
@virginmedia What else can I say? We have a a 360 box plus a mini box and it does not work because the mini box hasn't got a signal (so I'm told by someone who rang the other day)
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john lamb
(@thelamb72) reported
from
Whitchurch, England
@virginmedia hi. I really need to speak to somebody urgently. I need an engineer to re instate a phone line. Its for a care link life line to emergency services at my mother's house who has recently had a stroke and depends on this lifeline box. TIA
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Lil’Shaq👊🏻
(@shaqlockholmes) reported
from
Leighton Buzzard, England
@SkyHelpTeam My broadband was due to be activated by @OpenreachHelp yesterday. The engineer has marked it as a completed job yet I have no active line and have been told to wait up to 5 days for it to be checked. You have 48hrs to fix it or il cancel and go with @virginmedia
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Liz Anderson RN
(@nutritionlizA) reported
from
Aylesbury Vale, England
Not good enough. As a very dissatisfied @virginmedia customer I find increasing a pensioners tariff without warning shoddy and poor. But then they are not known for good customer care.
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia yet more appealing service from @virginmedia firstly you fail to transfer names@of an account holder and then, when you do, you get it wrong and cut me off. 30 minutes to get a call answered, absolutely disgraceful.
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the Parrot man
(@Lindz2000) reported
from
Aylesbury Vale, England
@virginmedia @Nebularusart Down
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia for 3 days now I have had no television due to you admin error. Yesterday you managed to connect the broadband but still no TV - worst customer service I have ever experienced and for so much money. Cannot see why I should continue with you
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Rob Armstrong
(@RobArmstrong8) reported
from
Chesham Bois, England
@virginmedia Any chance at all, after wasting most of the evening trying to get through to you, that you can sort out an ongoing problem please!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Timmy10P
(@TimmyLeeOwens) reported
@virginmedia The message team is a copy and paste service by the looks of it. They’ve told me multiple times to turn it off and on, and wait 30 mins.. and that’s about it. No actual useful troubleshooting.
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Jack Clements
(@jackakclements) reported
Trying to get through to @skytv is like drinking tea from a chocolate teapot. **** and impossible. Ffs. Is @virginmedia any better
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Luther Gravy
(@LutherGravy) reported
@virginmedia No, we've had intermittent issues with broadband and TV for a little while, tried all the usual stuff. I think it might be in the wiring. It's all a bit old and crabby looking, was here when we moved in a few years ago. Hence would like an engineer to come and have a look.
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Chrissie
(@chrissielouenid) reported
@virginmedia the service is again a joke !!
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Nastynicglos
(@gloucesternick) reported
@virginmedia Please send someone out to sort my grandmother's house phone for 3 days its not working the number is 01452 527107 do you ever reply to the messages very poor service from virgin overall
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LEEDSinSalford™ 💙💛
(@LeedsinSalford) reported
@virginmedia why does it take you crooks over 5 months to issue a refund after cancellation of a contract. We’ve lost count of the number of times you’ve promised repayment. @MartinSLewis can you highlight this appealing customer service via your media channels.
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Erik / Ashton_Akai
(@Ashton_Akai) reported
Hi @virginmedia would love to find out more about this fault that has appeared in my area. My connection was fine until after some engineers seemed to be doing something near my home and now I have no connection. I've had to cancel meetings and now can't work.
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Jude
(@2069jude) reported
@virginmedia the answer I normal get from customer services 😢😢😢 #badcustomerservice
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LEEDSinSalford™ 💙💛
(@LeedsinSalford) reported
@virginmedia Yes they have repeatedly promised a refund to my partner since June (5 or 6 times). A complaint was made in November still heard nothing.
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Linda E Greenwood
(@lindagreenwood) reported
@virginmedia Thanks. I have already been waiting on the phone 30 minutes. You have put my details incl. card details on a 3rd party account. This is quite an emergency situation