Virgin Media Outage Report in Stoke Mandeville, Buckinghamshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stoke Mandeville, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stoke Mandeville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 23: Problems at Virgin Media
Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Stoke Mandeville, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Chesham, Aylesbury, Dunstable, High Wycombe, Leighton Buzzard and Chinnor.
| City | Problem Type | Report Time |
|---|---|---|
 Chesham |
TV | |
| Aylesbury |
Total Blackout | |
| Dunstable |
Wi-fi | |
| High Wycombe |
Internet | |
| Aylesbury |
Internet | |
| Dunstable |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stoke Mandeville, England
Latest outage, problems and issue reports in Stoke Mandeville and nearby locations:
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seanhannam
(@seanhannam) reported
from
Chesham Bois, England
@virginmedia Why should we call up again for the ninth time? We’re a ‘priority customer.’ You should be calling us and making amends.I’m a consumer tech journalist with 25 years’ experience. Your customer service is the worst I’ve ever encountered. You simply don’t care about your customers.
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seanhannam
(@seanhannam) reported
from
Chesham Bois, England
@virginmedia Is this how you treat your ‘priority customers?’ During a cost of living crisis, we have chosen to stay with you, yet you can’t pull your finger out to look after your customers. I work from home but can’t fully use the service I’m paying for due to your incompetence.
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ᒍᗩᑎE
(@gemmak500) reported
from
Chesham Bois, England
@virginmedia I don’t doubt it will be fixed eventually but there have been significant issues here for months & I need more info than this. The message on your link hasn’t been updated since PRIOR to being told it was fixed. When reported this morning it was treated with no history.
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Sid M
(@smahes4) reported
from
Chesham Bois, England
@virginmedia The reason given to us that you don’t want to put extra 10mtr cable to service 3 properties. That’s a shame on you and a classic lie that you say on your advert regarding coverage @richardbranson @Ofcom
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Tim Gee
(@Tim_Gee_DOP) reported
from
Chesham Bois, England
@Charlie_A_Gee @virginmedia They don’t give a damn, they’re virtually a monopoly, Ditch them and go to sky.
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TinaReadingEditor
(@TinaReading) reported
from
Amersham, England
@virginmedia No Internet for 48 hrs and can't work, will you be crediting customers for lack of service?
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ᒍᗩᑎE
(@gemmak500) reported
from
Chesham Bois, England
@virginmedia There is no link. No one appears to know what’s going on and there is no ownership or continuity of help. As the paying customer we are supposed to just wait, lose business and accept the situation.
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Ben 🦀
(@bencrabtree7) reported
from
Leighton-Linslade, England
@virginmedia broadband is down despite reading it's back up and running. Website is down too so can't check or report.
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Kerryn Newman
(@kerrynnewman) reported
from
High Wycombe, England
@virginmedia what's going on with my internet. No notification of problems!
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seanhannam
(@seanhannam) reported
from
Chesham Bois, England
Didn’t realised upgrading our @virginmedia internet would cripple my home office. Wireless @HP printer can’t find the network and I have to get new boosters for the other rooms in the house. So frustrating - I’ve wasted so much time trying to sort it all out. To no avail.
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Angela 💫
(@PrimaryxTeacher) reported
from
Dunstable, England
@virginmedia The outage has done some damage unfortunately, an engineer is coming on Thursday.
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seanhannam
(@seanhannam) reported
from
Chesham Bois, England
@MikeCoxCowes @virginmedia @HP What hope is there for the smart home when even a wireless printer needs reconfiguring after a simple wi-fi network change?
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Angela 💫
(@PrimaryxTeacher) reported
from
Dunstable, England
@virginmedia my WiFi is down and on service checker it’s says no fault, I try to do the test but the website crashes after clicking “test” button.
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seanhannam
(@seanhannam) reported
from
Chesham Bois, England
@virginmedia We’ve spoken to eight people to try and resolve our internet issues.We’ve ordered new boosters because the new service isn’t compatible with the old ones.We’re a ‘priority customer’ - the new boosters still haven’t arrived…So frustrating. Your service is appalling.
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ᒍᗩᑎE
(@gemmak500) reported
from
Chesham Bois, England
@virginmedia Yes there were, we received a text at 2am to say it was (finally) fixed but it isn’t & we are now expected to go through the entire reporting/testing the router process again. No engineer for days.This is NOT a router issue, it’s affecting many homes. #bangsheadonwall
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TinaReadingEditor
(@TinaReading) reported
from
Chesham Bois, England
@virginmedia No and that's the problem. I need it for my grandsons 😪😪😪😪😪
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ᒍᗩᑎE
(@gemmak500) reported
from
Chesham Bois, England
When you’re trying to upload and synch 20gb of wedding photos via a 4g hotspot because your @virginmedia broadband has been down for days on end with useless customer service and you have a deadline. It’s never ending! 😩 #virginmedia #custometservicefail #fail
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ᒍᗩᑎE
(@gemmak500) reported
from
Chesham Bois, England
@virginmedia Yes, it’s showing issues but we are still being treated like this is a new issue with no history. 😩
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ᒍᗩᑎE
(@gemmak500) reported
from
Chesham Bois, England
@virginmedia To be honest you probably can’t, I’ve been this route often previously and nothing changes. Made to jump thru the same basic hoops time & again by staff members who don’t understand the systems, it’s a perpetual, frustrating loop. Still my service is dreadful.
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Thomas Pirouet
(@ThomasPirouet) reported
from
Chesham Bois, England
@virginmedia is everything ok with the network today? Router has been flashing red on and off all morning, really intermittent connection however nothing shown on the service checker. Done the usual unplugging of the router, checked cables etc however still flashing red, then…
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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yung p
(@OfficialPapel) reported
@virginmedia Yes service status is still fine. I’m seeing flashing green light and the WiFi light in green. Where can I report that the WiFi is not connected?
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Bob
(@Bob_Matharu_1) reported
@virginmedia - Disappointed (understatement) with your service. Nearly 2 weeks and you can’t even get the correct engineers out! Not even a follow up call. I’ve called numerous times without an explanation. VERY POOR SERVICE. 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻
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Grace
(@gracemoshsaran) reported
@virginmedia hi, are there broadband issues in SW12 9LL? Checked online and it said it’s only TV issues but our wifi is completely down. Same coloured lights on our Hub as we had when the broadband went down in our area last time!
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Mandy SF
(@MandySFSmile) reported
@virginmedia Is there an issue with your website. I’ve ended up paying the same bill twice as it wasn’t showing as paid. Realised it had been paid after checking my bank.
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yung p
(@OfficialPapel) reported
@virginmedia It is both WiFi and wired connection not working. We are sw11 area
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Rachel Cunliffe
(@RMCunliffe) reported
@virginmedia We had zero notice. None at all. Only found out it was "planned" by calling the helpline, which then cut me off after it cheerfully informed me there would be disruptive service today. I could have gone into the office had I had any warning at all.
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KJ
(@Kizzaaa1) reported
@virginmedia internet gone down, tried resetting box. Just seen it’s across a lot of areas so obviously some kind of service issue. At home with baby all day, no Netflix is no fun 😣
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Sheona Mills
(@sheona_mills) reported
@virginmedia I have rang you 5 times this morning and you hang up after refusing to put us through to a manager. What am I supposed to do and what are you hiding?
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Vasyl Slobodyan
(@solloplayer1773) reported
@virginmedia how long does it take to respond to a call, I can't understand how hard is it to resolve the problem with installation for 3 months now. I have to say the worst possible ISP and customer support. Communications are ZERO on delays and issues.
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Matt
(@MatthewK_13) reported
@virginmedia I’ve tried pre install team, I’ve asked for a manager for the past 10 calls but have never been put through to one or ever been called back