Virgin Media Outage Report in Stoke Mandeville, Buckinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stoke Mandeville, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stoke Mandeville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Stoke Mandeville, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Dunstable, Amersham, Aylesbury, Chesham, Berkhamsted and High Wycombe.
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Community Discussion
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Virgin Media Issues Reports Near Stoke Mandeville, England
Latest outage, problems and issue reports in Stoke Mandeville and nearby locations:
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CLIVE HAWKINS (@symbol131) reported from Dunstable, England
@virginmedia don’t touch this company they turned off the internet in the LU6 1DY area this morning saying they were doing essential work it would be back on at 3pm it’s now 9:30pm & still not working having to use mobile internet to post this the company are a bunch of liers
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CLIVE HAWKINS (@symbol131) reported from Dunstable, England
@virginmedia it’s now 6 weeks with virgin media that has had a fault with the television service in Dunstable Bedfordshire it’s on the service status saying we are aware well we have had enough
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Neil Aston (@naston23) reported from High Wycombe, England
@virginmedia Yes and I’m still in a queue waiting for a response. I really don’t understand how this is so difficult. I just want to cancel my contact for a service you’ve lied to me be about being able to supply.
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Jake Kirby (@848Jake) reported from Toddington, England
@virginmedia once again (5th time in a month) you have screwed our account up. Now it’s another 30 minute wait to talk to someone to correct an error you have claimed to have fixed (on 3 occasions) The worst ever customer service
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Neil Aston (@naston23) reported from High Wycombe, England
@virginmedia I’ve phoned up twice to cancel and you sent me a £5 off voucher so that clearly hadn’t worked. No one has responded to my message either so that’s not looking great either
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Paul Marchant (@PaulMarchant11) reported from Chesham Bois, England
@virginmedia . Getting regular spam calls about internet issues, usually 20mins apart. Phoney numbers when checked.
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Neil Aston (@naston23) reported from High Wycombe, England
@virginmedia Why has it been so difficult to cancel. When I ring up your helpline why does the person who answer have no idea what they’re doing?!
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Neil Aston (@naston23) reported from High Wycombe, England
@virginmedia Nope. No one has contacted me again, which is pretty much what I expected. If you want to come and do the outside work and fit the cables you’re more than welcome to. But my Sky broadband is being installed Wednesday so and I’ve tried to cancel my contract 3 times now so I’m done
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Pete Williams (@peteitalia) reported from Chalfont St Giles, England
@virginmedia how do I book an engineer to move my hub 3 to another room in my house? I’ve had a new kitchen installed and the hub no longer fits in this space, it’s causing problems with wiring. Webchat does not recognise relocation inside the same property so no use to me.
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Aaron Phethean (@aphethean) reported from Berkhamsted, England
Technical team denying ordering a new box that has failed to materialise. Any chance of a straight answer on this @virginmedia? No TV over Christmas. Bad form.
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Pat Halpin (@halpo) reported from High Wycombe, England
@virginmedia My issue is my account has been cancelled without 30 days notice as agreed and you agreed that my account would run until the day before the new account was switched on #sortitout
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Chris Fields (@FieldsyUK) reported from Chorleywood, England
@ItsDaveClayton @virginmedia Mesh Wi-fi is the only way Dave. Most ISP routers are a bag of crap, turn their wifi off and use an external mesh system. Obviously if you’re getting 12Mbps wired at the router you’ll likely need to speak to Virgin.
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Raza (@hassanrh) reported from Chesham Bois, England
@virginmedia turns out speed is not the main thing when choosing a broadband provider it’s WiFi availability. This contract is not working for me, I need a provider who has high WiFi availability in all my rooms, especially if I am within 10 metres of the router
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Rainbow Warrior 3.5% do gooder #FBPE 🐟🇪🇺 🍥 (@SandraDunn1955) reported from Dunstable, England
. @virginhelp @virginmedia As a long time customer, I took advantage of your recent offer of a 360 box plus mini box at no extra cost. Confirmed by a supervisor on 29/9. PLEASE SEND THE SIGNAL! 1/2
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Thom Pirouet 🔶🇪🇺🏳️🌈 (@CarryOnThom) reported from Chesham Bois, England
Been 45 minutes trying to get in touch with #virginmedia ! Website has NOTHING to help just to call Customer Service. I’m starting to feel as tho they really don’t actually want customers ....
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Rubes (@ruby_skudder05) reported from Dunstable, England
trying to revise for my exams on monday, yet the wifi is down so can’t use the laptop. cheers @virginmedia
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Angela 🗺✈️🚇🚘🏴 (@Angela444_R) reported from Dunstable, England
@virginmedia been having problems with internet connectivity for a while now , been trying to contact you on the phone for about a week now and when I get connected the call centre hangs up!
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Angela 🗺✈️🚇🚘🏴 (@Angela444_R) reported from Dunstable, England
@virginmedia 2. The 2.4ghs remained ok, our internet connection was fine. The intermittent problems are that we have a loss of WiFi connection and/or drop in performance. This seems to only to affect the WiFi devices and not the hardwired devices leading us to believe it’s an issue with the
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john lamb (@thelamb72) reported from Whitchurch, England
@virginmedia hi. I really need to speak to somebody urgently. I need an engineer to re instate a phone line. Its for a care link life line to emergency services at my mother's house who has recently had a stroke and depends on this lifeline box. TIA
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Rainbow Warrior 3.5% do gooder #FBPE 🐟🇪🇺 🍥 (@SandraDunn1955) reported from Dunstable, England
@virginmedia What else can I say? We have a a 360 box plus a mini box and it does not work because the mini box hasn't got a signal (so I'm told by someone who rang the other day)
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Liz Rose 😍 (@esrose2003) reported
@LondonLive Virgin media is renowned for its unreliable connectivity and horrendous customer service - Good luck with that! The only time I experienced fraud was as an O2 customer and I dropped them this year after 22 yrs due to extortionate and incorrect bills #badmove
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Sam Randell (@samrandell) reported
@virginmedia @kirm84 Internet service is horrendous at the moment.
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The Grey Man (@bgr1978) reported
@virginmedia I came off the call leaving the manager with the understanding that I was very unhappy with the service and didn't feel my complaint had been rectified. He stated I should contact the relevant data protection ombudsman.
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Cameron Aud (@StormKaiTasha) reported
@virginmedia Manage to sort something out 3 hours on the phone keep getting cut off. Can I have email address or addresss to put in a complaint. The first person I spoke to cancelled my v6 boxes and sport and cinema.
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Menaka (@Menaka_24) reported
@virginmedia We have contacted your team numerous times! No one seem to know what they are doing. Absolutely helpless. Yesterday we were told it will be up and running in 24hrs. 24 hrs have come and gone. Nothing! This is frustrating. Waste of time! Very poor service!
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Anna 🇺🇦 💕 (@Anna_Palmer3663) reported
@virginmedia Sadly without access you will be unable to help. Good of you to reply.
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🦩🏳️🌈Rach🇬🇧🐕 (@Pink_Flamingo74) reported
When you’ve had the full Virgin Media package but now have to make do with freeview in the short term, nightmare! First world problems
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Nicolas Laborie ( He/Him ) (@nicolas_laborie) reported from London, England
@virginmedia Still no broadband and now the estimate is over a week !?! Terrible
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Will Anderson (@wjanderson91) reported
@virginmedia John, Can you please find a way to contact me directly as I don’t have enough characters in a tweet to explain the ways in which we have been let down by @virginmedia
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Rodolfo Zorrilla (@RodolfoZorrilla) reported
@virginmedia useless customer service staff, requested return box 3 times to collect the old crappy superhub and never came, charged me £40 pounds for that. Imagine how many customers getting charge for your own mistakes.