Virgin Media Outage Report in Stoke Mandeville, Buckinghamshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stoke Mandeville, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stoke Mandeville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 22: Problems at Virgin Media
Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Stoke Mandeville, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Aylesbury, Amersham, Dunstable, Chesham and Berkhamsted.
| City | Problem Type | Report Time |
|---|---|---|
 Aylesbury |
Internet | |
| Aylesbury |
Internet | |
| Aylesbury |
Total Blackout | |
| Amersham |
Wi-fi | |
| Dunstable |
||
| Chesham |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stoke Mandeville, England
Latest outage, problems and issue reports in Stoke Mandeville and nearby locations:
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ᒍᗩᑎE
(@gemmak500) reported
from
Chesham Bois, England
@virginmedia Yes, it’s showing issues but we are still being treated like this is a new issue with no history. 😩
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seanhannam
(@seanhannam) reported
from
Chesham Bois, England
@virginmedia We’ve spoken to eight people to try and resolve our internet issues.We’ve ordered new boosters because the new service isn’t compatible with the old ones.We’re a ‘priority customer’ - the new boosters still haven’t arrived…So frustrating. Your service is appalling.
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Kerryn Newman
(@kerrynnewman) reported
from
High Wycombe, England
@virginmedia what's going on with my internet. No notification of problems!
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ᒍᗩᑎE
(@gemmak500) reported
from
Chesham Bois, England
@virginmedia To be honest you probably can’t, I’ve been this route often previously and nothing changes. Made to jump thru the same basic hoops time & again by staff members who don’t understand the systems, it’s a perpetual, frustrating loop. Still my service is dreadful.
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TinaReadingEditor
(@TinaReading) reported
from
Amersham, England
@virginmedia No Internet for 48 hrs and can't work, will you be crediting customers for lack of service?
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ᒍᗩᑎE
(@gemmak500) reported
from
Chesham Bois, England
When you’re trying to upload and synch 20gb of wedding photos via a 4g hotspot because your @virginmedia broadband has been down for days on end with useless customer service and you have a deadline. It’s never ending! 😩 #virginmedia #custometservicefail #fail
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Ed Webb
(@theedthemed) reported
from
Chesham Bois, England
@virginmedia Many comments on requesting compensation. You have directed customers to your compensation policy. But this only mentions phone, broadband, service installation or missed appointments. Nothing about loss of TV services. So what about TV service compensation ?
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ᒍᗩᑎE
(@gemmak500) reported
from
Chesham Bois, England
@virginmedia There is no link. No one appears to know what’s going on and there is no ownership or continuity of help. As the paying customer we are supposed to just wait, lose business and accept the situation.
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Chris
(@carmadchris) reported
from
Hazlemere, England
@notasborednow @virginmedia Obviously you checked and got a no but do you know why others arn't available? I'm assuming at this point you have a land line connection which should get you everyone, if its just disconnected, open reach should be able to re-add Look at mobile as well (if you have signal)
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Sid M
(@smahes4) reported
from
Chesham Bois, England
@virginmedia The reason given to us that you don’t want to put extra 10mtr cable to service 3 properties. That’s a shame on you and a classic lie that you say on your advert regarding coverage @richardbranson @Ofcom
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seanhannam
(@seanhannam) reported
from
Chesham Bois, England
Didn’t realised upgrading our @virginmedia internet would cripple my home office. Wireless @HP printer can’t find the network and I have to get new boosters for the other rooms in the house. So frustrating - I’ve wasted so much time trying to sort it all out. To no avail.
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TinaReadingEditor
(@TinaReading) reported
from
Chesham Bois, England
@virginmedia No and that's the problem. I need it for my grandsons 😪😪😪😪😪
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Tim Gee
(@Tim_Gee_DOP) reported
from
Chesham Bois, England
@Charlie_A_Gee @virginmedia They don’t give a damn, they’re virtually a monopoly, Ditch them and go to sky.
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seanhannam
(@seanhannam) reported
from
Chesham Bois, England
@virginmedia Why should we call up again for the ninth time? We’re a ‘priority customer.’ You should be calling us and making amends.I’m a consumer tech journalist with 25 years’ experience. Your customer service is the worst I’ve ever encountered. You simply don’t care about your customers.
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Angela 💫
(@PrimaryxTeacher) reported
from
Dunstable, England
@virginmedia my WiFi is down and on service checker it’s says no fault, I try to do the test but the website crashes after clicking “test” button.
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seanhannam
(@seanhannam) reported
from
Chesham Bois, England
@virginmedia Is this how you treat your ‘priority customers?’ During a cost of living crisis, we have chosen to stay with you, yet you can’t pull your finger out to look after your customers. I work from home but can’t fully use the service I’m paying for due to your incompetence.
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Chris 53
(@bodhititus2019) reported
from
Aylesbury Vale, England
Oooh, now I finally got round to taking notice.... The videos I, m watching via twitter are playing much better with Lebara mobile then they did tesco, moble..Actually they are playing better then they do on home broadband service Virgin media to.. The landlord pays that bill
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ᒍᗩᑎE
(@gemmak500) reported
from
Chesham Bois, England
@virginmedia Yes there were, we received a text at 2am to say it was (finally) fixed but it isn’t & we are now expected to go through the entire reporting/testing the router process again. No engineer for days.This is NOT a router issue, it’s affecting many homes. #bangsheadonwall
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ᒍᗩᑎE
(@gemmak500) reported
from
Chesham Bois, England
@virginmedia I don’t doubt it will be fixed eventually but there have been significant issues here for months & I need more info than this. The message on your link hasn’t been updated since PRIOR to being told it was fixed. When reported this morning it was treated with no history.
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Angela 💫
(@PrimaryxTeacher) reported
from
Dunstable, England
@virginmedia The outage has done some damage unfortunately, an engineer is coming on Thursday.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Hema
(@HomemadeByHema) reported
@virginmedia can you please get in touch, I’ve had problems with wifi since 5 Oct, however your staff keep fobbing me off with ‘there’s an outage problem. I am fed up with having to call them every other day to be told the same by another member of staff
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Beverley
(@Bev280165) reported
@virginmedia A booster. But can I get anyone to listen Our understand, no! In fact I get given phone numbers that aren't correct, or completely the wrong department. I am so fed up with the incompetence and being passed from pillar to post that I will cancel my contract and go elsewhere.
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Joe Priddle
(@jpriddle14) reported
@virginmedia - can someone please get in touch with me regarding a complaint I have about a discount that wasn’t applied to my account on more than one occasion. Thanks
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Apollo
(@apo_sisko) reported
@virginmedia Horrendous! Virgin called me for the broadband switch. I couldn't call back because I only had an order ref and not a customer ID. I called back and I was on the phone for over 1 hour for a new application. I then received a voice mail that the 1st is going through
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Sonn🌟
(@Sonn80) reported
@virginmedia Its both, and there always seems to be some “planned works” & when it’s done, it’s worst than before! No planned works happening right now. I can just about get a connection in the sitting room where the hub is! Can’t get it no where else anymore! Used to be good now it’s crap!
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Dom
(@DominikElmiger) reported
@virginmedia That seems like an easy way out though, simply updating the fix date. The whole street is impacted. Can you give me a real ETA?
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Beverley
(@Bev280165) reported
@virginmedia Yes please. I took out a new 1gb built package last week and was promised boosters to help with the WiFi speed,n they have never arrived. Our download speed is less than the minium advertised. After speaking to 7 agents online and by phone this is still not resolved.
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Dan
(@_DanJbh) reported
@virginmedia @NetflixUK I promise you now, you will have nothing but grief joining these. Don't bother I was meant to have a delivery which got cancelled 4 times by these. Brilliant way to treat new customers. Cancelled and going elsewhere 👍
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phos pero
(@PeroPhos) reported
@virginmedia I'm I want your CEO or a high manager to contact me by the end of the day for these issues. If not I'm taking this further
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Rachel Murphy
(@RahRah0405) reported
@virginmedia I've spent a total of 5 hours on the phone to them, was promised a call back for a manager four days ago and heard nothing. I've spoken to every department and they keep passing me from pillar to post. I've spoken to home movers, customer service, cancellation team and complaints