Virgin Media Outage Report in Aldbury, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Aldbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aldbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Aldbury, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Luton, Bushey, Chesham, Watford, Hemel Hempstead, Dunstable, St Albans, Aylesbury, Amersham and High Wycombe.
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
Internet | |
| Bushey |
Internet | |
| Luton |
Wi-fi | |
| Bushey |
Internet | |
| Luton |
Internet | |
| Luton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Aldbury, England
Latest outage, problems and issue reports in Aldbury and nearby locations:
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Darryl Robertson
(@Darryl1712) reported
from
Hemel Hempstead, England
Really wish sky did good broadband. The level of service from @virginmedia is shocking
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millie p RN RHV QN
(@melvinabrose) reported
from
High Wycombe, England
Virgin media just rubbish. Just so disappointed in a service that for the past 2 months has been rubbish. Worked all over the house and even in the garden for all the time we have been customers but now only working on one side of the house and not upstairs.
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Darren Woodward
(@woodywatford) reported
from
Croxley Green, England
@virginmedia Rang that number, said there wasn’t much they could do. Re did my package as it is currently, and it was £2 more than what I got quoted on Saturday. So just over £30 a month more staying with you. Thanks for trying to help
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noo noo
(@nannynoonoo1) reported
from
Leighton Buzzard, England
@virginmedia Hold on someone just picked up the phone .... not going to get too excited as they normally hang up
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John English
(@johnoenglish) reported
from
Berkhamsted, England
@virginmedia Firstly, I am new to virgin (3 weeks). I have had to call the faults team 3 times and on each occasion 60+ minutes to wait. Having faults is bad enough but to wait over an hour (almost 3 this evening) is not on. My speed is not as advertised / promised. 1/2
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Helen
(@Creativedecs) reported
from
Dunstable, England
@virginmedia My WiFi is constantly cutting out, my laptop can't connect because there is an IP address issue, no WiFi single in my garden. All of these issues started yesterday.
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Nick Daniels
(@goitsagch) reported
from
Luton, England
@virginmedia No, I had to admit defeat after 50 minutes. I had things to do! I have a new Virgin Mobile 4G SIM and I need to transfer the number from and old Virgin 3G SIM to it. If you could help with that, that would be marvelous.
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Ben there done that
(@benjamingardner) reported
from
Berkhamsted, England
@virginmedia @jonsmithmusic_ Perhaps it should be you guys telling Jon the update and not him having to hunt one down... again.
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Hayley & Gavin
(@CraigFamilyBlog) reported
from
St Albans, England
@virginmedia What a surprise! No bloody signal AGAIN 🤬 I don’t have a landline to report it. Defo had enough now
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Mitchell Feldman
(@feldmannews) reported
from
Bushey Heath, England
@virginmedia my broadband has been down since yesterday and I’ve subscribed to text alerts for updates. Ironically no updates received so I can only assume you need your network to work in order to send them! Come on Virgin, this is unacceptable service.
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Jo Heritage-Harris
(@joheritage) reported
from
Chesham Bois, England
Just ended my internet contract with @virginmedia it was very much like communicating with a stroppy teenager. That plus the 48 minute wait on hold doesn’t make me feel like ever returning. Very poor customer service.
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Ovais Ahmed
(@ov_ahmed) reported
from
Luton, England
I called back explained again that I want to terminate my contract and that I was cut off earlier, I was then transferred to another number, 50 minutes later I was still waiting. Can someone bother sorting this out for me @virginmedia @VirginMedia_One #poorcustomerservice
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Nick Daniels
(@goitsagch) reported
from
Luton, England
@virginmedia I don't have 2 hours spare to sit on hold right now. Maybe I'll try the text service later when I've got some time. Got other things to do now. Thanks for your help anyway.
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John English
(@johnoenglish) reported
from
Berkhamsted, England
@virginmedia @richardbranson three weeks with Virgin Media and got to be the worst service and customer service I have ever experienced...I am almost at a point of saying they are worse than sky🙈72 hours to rectify...let's see...
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Darryl Robertson
(@Darryl1712) reported
from
Hemel Hempstead, England
@virginmedia I just dont think it's acceptable to hang up on your customers 3 times in a row this morning... all I want to do is cancel.
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Ovais Ahmed
(@ov_ahmed) reported
from
Luton, England
I called back explained again that I want to terminate my contract and that I was cut off earlier, I was then transferred to another number, 50 minutes later I was still waiting. Can someone bother sorting this out for me @virginmedia @VirginMedia_One #poorcustomerservice
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Anna Goodger
(@anna_j_banana) reported
from
Hemel Hempstead, England
@virginmedia I’ve been trying to call the past two evenings to cancel my new package and both evenings I get the message saying that you’re too busy and to call in the morning. Not handy for people working full time! I just wanted to make sure that you don’t charge me for it!
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noo noo
(@nannynoonoo1) reported
from
Leighton Buzzard, England
@virginmedia HELP
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Rob Barnes
(@RobbarnesModel) reported
from
Watford, England
@virginmedia probably the worst customer service going 👎🏻
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Daniel Pett
(@DEJPett) reported
from
Aldbury, England
Any tech journalists out there looking into @virginmedia poor customer service, ping @jonnypett for a chat.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tony Pressley
(@tonypressley) reported
Hey @virginmedia your customer service is utter garbage. Apart from that it's fine.
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Charlotte Nelis
(@xMissNelisx) reported
@virginmedia Can someone please confirm if there is a technical issue between Virgin media and Netflix? Can’t watch it and I’ve called several times to be fobbed off with the wording “technical fault” 🙄
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Jason
(@qMistt) reported
Think I'm gonna have to change from @virginmedia Internet keeps dropping try calling them get put through to a automated system tell me to wait 24 hours problem still happing great help 😶
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Benji Foxy 🦊
(@Benji_Foxy) reported
@virginmedia Can I get a new hub for my grandad please, his current one is 5+ years old and the 2.4 bandwidth is very slow, 5.0 bandwidth and ethernet is fine but doesn't have any devices that support 5.0
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Phillip Pritchard
(@TweetPhillip) reported
@virginmedia Yes, on May 9th it was booked for the 27th May. Now I'm being told it'll be on my final bill and you'll waive it after my documents are sent. This is taking the p now, it's your issue I want to send the proof to you.
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Julia Giannini
(@JHGiannini) reported
@virginmedia @virginmedia you didn't show up on 4th May, you didn't show up yesterday, and you changed the appt to today between 8-1 with no warning. Guess what? You haven't shown up today. Is this a joke? I need compensation for my wasted time and your horrible service. Please advise.
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James
(@Jimmythechick) reported
Hey @virginmedia! New customer here! But it’s not been great so far - Someone tried to charge setup cost despite there being no setup cost on my plan, failed install 2day because no site survey was done & now will be without ANY broadband services for 3 weeks. Is this normal??
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Bernip25
(@fizzbomb6) reported
@virginmedia Thanks. Can you please let me know how to make contact to cancel. Thanks
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Lydia Doyle
(@lydiadoyle113) reported
@virginmedia Thomas your previous tweets dont tell me anything. Youre not offering any solutions, it would take 5 minutes to sort out. You dont leave your customers any solution but to terminate their contracts with you- 4 months of no wifi and this is your response to sorting out the
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Common Sense
(@CommonSense4Ya) reported
@virginmedia Hi, are there issues in Lucan and if so, when are they gonna be fixed?