Virgin Media Outage Report in Aldbury, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Aldbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aldbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Aldbury, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Watford, Amersham, St Albans, Dunstable, Hemel Hempstead, High Wycombe, Chesham, Luton, Great Missenden and Aylesbury.
| City | Problem Type | Report Time |
|---|---|---|
 Watford |
Wi-fi | |
| Amersham |
Phone | |
| St Albans |
Total Blackout | |
| St Albans |
Total Blackout | |
| Watford |
Internet | |
| St Albans |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Aldbury, England
Latest outage, problems and issue reports in Aldbury and nearby locations:
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Vivek Srivastava
(@Vveksrivastava) reported
from
Watford, England
@virginmedia Can u not have some1 in the right team look in2 it or virgin works in silo’d team who can only say “thats not something I can do”? The exp has been exactly that as when you dial in customer service & pass through security as they transfer you to pre-install there is no handover
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Hayley Craig
(@CraigFamilyBlog) reported
from
St Albans, England
I’ve literally had no mobile service all day! @virginmedia sort it out. It’s made me feel anxious all day, as I could go into labour at any point! And no... before you say it, it’s not just my phone. It’s the whole area 😔
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john lamb
(@thelamb72) reported
from
Whitchurch, England
@virginmedia hi. I really need to speak to somebody urgently. I need an engineer to re instate a phone line. Its for a care link life line to emergency services at my mother's house who has recently had a stroke and depends on this lifeline box. TIA
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Scott McNicholas
(@SMCPT) reported
from
Hemel Hempstead, England
@virginmedia not interested in a customer trying to upgrade them?
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Simon Lailey
(@simon_lailey) reported
from
Aylesbury Vale, England
I forgot how crap @virginmedia are when you have a fault at home. Customer experience is shocking #CX , get treated like dirt. Must move to another provider this time around I think 😡
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Sumitra
(@sumitra094) reported
from
Watford, England
I’ve had no issues with you @virginmedia but I want to watch the @England game tonight and there is no way to reach you. We have all been working from home and doing our job. Why can’t you???? I never complain but I’ve been trying to get in touch for days now!! #virginmedia
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Liza Hartley
(@LizaHartley) reported
from
Hemel Hempstead, England
@virginmedia I have been cut off my call 3 times this morning! I am trying to cancel my cancellation as decided to stay with Virgin. I need to have this sorted today. I need a call back. I have been on the phone now for nearly 2 hours!
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Marc
(@MarcCarro11) reported
from
Rickmansworth, England
@virginmedia are you for real? Jj Please can you confirm who I should contact to process this request? Also listen in to the call I connected with earlier. Would love to hear your thoughts on that customer service lady who could not be arsed.
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Scott McNicholas
(@SMCPT) reported
from
Hemel Hempstead, England
So @virginmedia can’t honour the upgrade offer they’ve made and the subsequent order I have placed. So from trying to upgrade to now cancelling our existing package altogether as a result. Poor customer service
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia yet more appealing service from @virginmedia firstly you fail to transfer names@of an account holder and then, when you do, you get it wrong and cut me off. 30 minutes to get a call answered, absolutely disgraceful.
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Patrick Hughes
(@Salientwork) reported
from
St Albans, England
@virginmedia No broadband at all. Have tried resetting router but doesn’t help. Green arrows flashing on front of router. When I call get sent to website; when I go to website it says call. Would appreciate your help!
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Rainbow Warrior 3.5% do gooder #FBPE 🐟🇪🇺 🍥
(@SandraDunn1955) reported
from
Dunstable, England
. @virginhelp @virginmedia As a long time customer, I took advantage of your recent offer of a 360 box plus mini box at no extra cost. Confirmed by a supervisor on 29/9. PLEASE SEND THE SIGNAL! 1/2
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Nina Davis
(@iamninapina) reported
from
Harpenden, England
@virginmedia your service is shocking. Constant faults with broadband and no way of speaking to anyone to get it resolved
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Claudia Redmond
(@ClaudiaMRedmond) reported
from
Hemel Hempstead, England
@virginmedia WiFi keeps going down for weeks now. Tried your customer service and just automated. Not acceptable especially when people in the house trying to work from home. Who can I speak to? #virginmediadown #virginmediawifi
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Scott McNicholas
(@SMCPT) reported
from
Hemel Hempstead, England
@virginmedia two attempts to upgrade package online. 1st included emailing confirmation and waiting in for delivery of equipment. Didn’t happen. Also spoken with someone on your chat and after 50 mins they couldn’t find order or offer same upgrade deal. Very poor indeed
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Rainbow Warrior 3.5% do gooder #FBPE 🐟🇪🇺 🍥
(@SandraDunn1955) reported
from
Dunstable, England
@virginmedia What else can I say? We have a a 360 box plus a mini box and it does not work because the mini box hasn't got a signal (so I'm told by someone who rang the other day)
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Nealsmartie
(@nealius) reported
from
Hemel Hempstead, England
Some real rubbish from @virginmedia at the mo..broadband outage bordering 24 hours, I bet they don’t contact me with a compensation offer, I’ll no doubt have to chase it...
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Claudia Redmond
(@ClaudiaMRedmond) reported
from
Hemel Hempstead, England
@virginmedia Yes did that - no issues - reset etc etc etc ....
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia once again (5th time in a month) you have screwed our account up. Now it’s another 30 minute wait to talk to someone to correct an error you have claimed to have fixed (on 3 occasions) The worst ever customer service
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Pete Williams
(@peteitalia) reported
from
Chalfont St Giles, England
@virginmedia how do I book an engineer to move my hub 3 to another room in my house? I’ve had a new kitchen installed and the hub no longer fits in this space, it’s causing problems with wiring. Webchat does not recognise relocation inside the same property so no use to me.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dollynoocat
(@dollynoocat) reported
@virginmedia internet was down last month to improve your “excellent “ service. Have had issues for about 16 hours now. Fixing it within 24 hours is not acceptable. This is a frequent occurrence
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Reuben Sharpe
(@reubensharpe) reported
@virginmedia any issues reported in IP4 area of Ipswich tonight? As no Internet/TV!
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Martin
(@m44rte) reported
@virginmedia Says no issues in the area
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Jacqui Holt
(@JacquiHolt13) reported
Appalling service @virginmedia what do you have to do to cancel your contact? You give you 30 days notice via WhatsApp because you can’t get through on the phone. Everything seems to be going through then you receive a bill for after you cut off date
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Evolutions
(@xxEvolutions) reported
@virginmedia I am still having issues with my internet disconnecting for a few seconds for the last few months. It's impossible for me to stream without it dropping connection. There are no outages in my area
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Tarek Zambarakji
(@TarekZam8) reported
@virginmedia It’s not up to me to trouble shoot, it’s up to you to keep your service up and running. The cookie cutter responses are tiresome
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Matt Davy
(@MattDavy79) reported
@reubensharpe @virginmedia Same here (IP4). They are now are reporting on the Service Status in the app. “…. working hard to restore your services ….”. Estimated fix 21 March 14:45 !!!
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Si Staffers
(@staffers) reported
@virginmedia my internet has gone down, again l, and status shows known fault due to be fixed by 4pm tomorrow. 18 hours away! What on earth has happened that it takes that long to fix? Trying to run a business from home relying on Virgin for Internet is very difficult :(
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Rose
(@Rose88352164) reported
@virginmedia please can we have some information about why the broadband has been down for 11 days in the SE5 7 area. Its really affecting my job and I'm sure many others in the street. The text updates are not existent and we have no estimated date of when this will be fixed.
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Debbs Durston
(@DEDNaive) reported
from
Enfield Lock, England
@virginmedia Congratulations on improving my service..AND making it worse!! Mind you seeing all the complaining tweets, I should not be surprised. #BetterConnected or not!