Virgin Media

Virgin Media Outage Report in Aldbury, Hertfordshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Aldbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aldbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Aldbury, Hertfordshire, England 08/08/2025 02:35

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (7%)

    E-mail (7%)

  5. TV (6%)

    TV (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Aldbury, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: Bushey, Hemel Hempstead, Aylesbury, St Albans, Luton, Berkhamsted, Dunstable, High Wycombe, Watford and Amersham.

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City Problem Type Report Time
United KingdomBushey Wi-fi
United KingdomHemel Hempstead Internet
United KingdomAylesbury Wi-fi
United KingdomSt Albans Internet
United KingdomBushey Internet
United KingdomAylesbury Internet

Community Discussion

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Virgin Media Issues Reports Near Aldbury, England

Latest outage, problems and issue reports in Aldbury and nearby locations:

  • LizaHartley Liza Hartley (@LizaHartley) reported from Hemel Hempstead, England

    @virginmedia I have been cut off my call 3 times this morning! I am trying to cancel my cancellation as decided to stay with Virgin. I need to have this sorted today. I need a call back. I have been on the phone now for nearly 2 hours!

  • SMCPT Scott McNicholas (@SMCPT) reported from Hemel Hempstead, England

    @virginmedia two attempts to upgrade package online. 1st included emailing confirmation and waiting in for delivery of equipment. Didn’t happen. Also spoken with someone on your chat and after 50 mins they couldn’t find order or offer same upgrade deal. Very poor indeed

  • 848Jake Jake Kirby (@848Jake) reported from Toddington, England

    @virginmedia once again (5th time in a month) you have screwed our account up. Now it’s another 30 minute wait to talk to someone to correct an error you have claimed to have fixed (on 3 occasions) The worst ever customer service

  • peteitalia Pete Williams (@peteitalia) reported from Chalfont St Giles, England

    @virginmedia how do I book an engineer to move my hub 3 to another room in my house? I’ve had a new kitchen installed and the hub no longer fits in this space, it’s causing problems with wiring. Webchat does not recognise relocation inside the same property so no use to me.

  • SandraDunn1955 Rainbow Warrior 3.5% do gooder #FBPE 🐟🇪🇺 🍥 (@SandraDunn1955) reported from Dunstable, England

    . @virginhelp @virginmedia As a long time customer, I took advantage of your recent offer of a 360 box plus mini box at no extra cost. Confirmed by a supervisor on 29/9. PLEASE SEND THE SIGNAL! 1/2

  • Vveksrivastava Vivek Srivastava (@Vveksrivastava) reported from Watford, England

    @virginmedia Can u not have some1 in the right team look in2 it or virgin works in silo’d team who can only say “thats not something I can do”? The exp has been exactly that as when you dial in customer service & pass through security as they transfer you to pre-install there is no handover

  • Salientwork Patrick Hughes (@Salientwork) reported from St Albans, England

    @virginmedia No broadband at all. Have tried resetting router but doesn’t help. Green arrows flashing on front of router. When I call get sent to website; when I go to website it says call. Would appreciate your help!

  • 848Jake Jake Kirby (@848Jake) reported from Toddington, England

    @virginmedia yet more appealing service from @virginmedia firstly you fail to transfer names@of an account holder and then, when you do, you get it wrong and cut me off. 30 minutes to get a call answered, absolutely disgraceful.

  • nealius Nealsmartie (@nealius) reported from Hemel Hempstead, England

    Some real rubbish from @virginmedia at the mo..broadband outage bordering 24 hours, I bet they don’t contact me with a compensation offer, I’ll no doubt have to chase it...

  • iamninapina Nina Davis (@iamninapina) reported from Harpenden, England

    @virginmedia your service is shocking. Constant faults with broadband and no way of speaking to anyone to get it resolved

  • MarcCarro11 Marc (@MarcCarro11) reported from Rickmansworth, England

    @virginmedia are you for real? Jj Please can you confirm who I should contact to process this request? Also listen in to the call I connected with earlier. Would love to hear your thoughts on that customer service lady who could not be arsed.

  • ClaudiaMRedmond Claudia Redmond (@ClaudiaMRedmond) reported from Hemel Hempstead, England

    @virginmedia Yes did that - no issues - reset etc etc etc ....

  • thelamb72 john lamb (@thelamb72) reported from Whitchurch, England

    @virginmedia hi. I really need to speak to somebody urgently. I need an engineer to re instate a phone line. Its for a care link life line to emergency services at my mother's house who has recently had a stroke and depends on this lifeline box. TIA

  • simon_lailey Simon Lailey (@simon_lailey) reported from Aylesbury Vale, England

    I forgot how crap @virginmedia are when you have a fault at home. Customer experience is shocking #CX , get treated like dirt. Must move to another provider this time around I think 😡

  • SandraDunn1955 Rainbow Warrior 3.5% do gooder #FBPE 🐟🇪🇺 🍥 (@SandraDunn1955) reported from Dunstable, England

    @virginmedia What else can I say? We have a a 360 box plus a mini box and it does not work because the mini box hasn't got a signal (so I'm told by someone who rang the other day)

  • ClaudiaMRedmond Claudia Redmond (@ClaudiaMRedmond) reported from Hemel Hempstead, England

    @virginmedia WiFi keeps going down for weeks now. Tried your customer service and just automated. Not acceptable especially when people in the house trying to work from home. Who can I speak to? #virginmediadown #virginmediawifi

  • CraigFamilyBlog Hayley Craig (@CraigFamilyBlog) reported from St Albans, England

    I’ve literally had no mobile service all day! @virginmedia sort it out. It’s made me feel anxious all day, as I could go into labour at any point! And no... before you say it, it’s not just my phone. It’s the whole area 😔

  • SMCPT Scott McNicholas (@SMCPT) reported from Hemel Hempstead, England

    @virginmedia not interested in a customer trying to upgrade them?

  • SMCPT Scott McNicholas (@SMCPT) reported from Hemel Hempstead, England

    So @virginmedia can’t honour the upgrade offer they’ve made and the subsequent order I have placed. So from trying to upgrade to now cancelling our existing package altogether as a result. Poor customer service

  • sumitra094 Sumitra (@sumitra094) reported from Watford, England

    I’ve had no issues with you @virginmedia but I want to watch the @England game tonight and there is no way to reach you. We have all been working from home and doing our job. Why can’t you???? I never complain but I’ve been trying to get in touch for days now!! #virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • akhan1994 Adnan Khan (@akhan1994) reported

    @virginmedia the office, spending monthly direct debits for your services without receiving a actual proper solution. I’m not happy and on the verge of cancelling and signing back up with sky as I’ve never once had this issue with them!

  • FitbyNature2 FIT BY NATURE (@FitbyNature2) reported

    @virginmedia As I said before it’s a new contract which has not even started as connection is currently not possible so 30 days notice is irrelevant hence we are exercising our right to cancel in the cooling off period. Seriously is this how you operate as a company! So nothing in writing

  • Ace007Mac Lo (@Ace007Mac) reported

    @virginmedia I don't know, as some devices are completely wireless. I had asked when I called & again in my complaint for an engineer to take a look, nothing was arranged for me. I've not been offered a replacement hub to try either. I was just continually told to troubleshoot.

  • akhan1994 Adnan Khan (@akhan1994) reported

    @virginmedia that the issue would be resolved by 6pm today. I’ve now received another update saying it’ll be done tomorrow at 4. What’s the issue? Why are your engineers incompetent to fix the problem? People are working from home and have to spend additional money travelling to

  • Clanks2 RSN: Clanks2 (@Clanks2) reported

    @MartinSLewis Problem is, that it is ok that theses deals are around. But in my area, mostly Virgin Media have all the High Speed stuff. 1Gb speeds, but BT and everyone else is 6Mbps speeds. Not really viable for most people at them (SSS) stupid slow speeds. Competition here is Zero

  • FreddieWoods freddie woods (@FreddieWoods) reported

    @virginmedia we have our router and we are paying for broadband, but whoever set up our account your end never sent us an account number or confirmation email at all. So we can’t contact you! Please message me

  • obpls1995 owen southworth (@obpls1995) reported from Wigan, England

    @virginmedia can you explain why the moment I told your staff over the phone that I was disabled they decided to speak to me as if I was an idiot and then tell me they can't help me because I can't spell out my password despite telling them 5 times what the password was.

  • Berni_Stevens1 Berni Stevens (@Berni_Stevens1) reported

    @virginmedia We deleted the Outlook address yesterday. I don’t send emails from your server for that reason as my email is a work email and I don’t want his name on it. Confuses people. That’s how we knew there was a problem!

  • Berni_Stevens1 Berni Stevens (@Berni_Stevens1) reported

    @virginmedia The issue is with your server which has been hacked into. Goodness knows how many customers will have been affected. My computer is just fine. Passwords were changed yesterday.

  • rDylon Dylan J (@rDylon) reported

    @virginmedia I cant see my network name on any of my devices WiFi, can't access the Hub 4 admin website too. It's as if theres no wifi signal or something?