Virgin Media Outage Report in Aldbury, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Aldbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aldbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Aldbury, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Aylesbury, Luton, Dunstable, Leighton Buzzard, Watford, High Wycombe, St Albans, Hemel Hempstead and Rickmansworth.
| City | Problem Type | Report Time |
|---|---|---|
 Aylesbury |
Internet | |
| Luton |
Wi-fi | |
| Dunstable |
Phone | |
| Leighton Buzzard |
Internet | |
| Aylesbury |
Internet | |
| Watford |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Aldbury, England
Latest outage, problems and issue reports in Aldbury and nearby locations:
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia yet more appealing service from @virginmedia firstly you fail to transfer names@of an account holder and then, when you do, you get it wrong and cut me off. 30 minutes to get a call answered, absolutely disgraceful.
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Simon Lailey
(@simon_lailey) reported
from
Aylesbury Vale, England
I forgot how crap @virginmedia are when you have a fault at home. Customer experience is shocking #CX , get treated like dirt. Must move to another provider this time around I think 😡
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Nealsmartie
(@nealius) reported
from
Hemel Hempstead, England
Some real rubbish from @virginmedia at the mo..broadband outage bordering 24 hours, I bet they don’t contact me with a compensation offer, I’ll no doubt have to chase it...
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Hayley Craig
(@CraigFamilyBlog) reported
from
St Albans, England
I’ve literally had no mobile service all day! @virginmedia sort it out. It’s made me feel anxious all day, as I could go into labour at any point! And no... before you say it, it’s not just my phone. It’s the whole area 😔
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Patrick Hughes
(@Salientwork) reported
from
St Albans, England
@virginmedia No broadband at all. Have tried resetting router but doesn’t help. Green arrows flashing on front of router. When I call get sent to website; when I go to website it says call. Would appreciate your help!
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David Harley
(@sharkbaitza) reported
from
Hemel Hempstead, England
@virginmedia pls can you send me the contact number for your help line? The app just gives a covid message but no number.
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Rainbow Warrior 3.5% do gooder #FBPE 🐟🇪🇺 🍥
(@SandraDunn1955) reported
from
Dunstable, England
. @virginhelp @virginmedia As a long time customer, I took advantage of your recent offer of a 360 box plus mini box at no extra cost. Confirmed by a supervisor on 29/9. PLEASE SEND THE SIGNAL! 1/2
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Marc
(@MarcCarro11) reported
from
Rickmansworth, England
@virginmedia are you for real? Jj Please can you confirm who I should contact to process this request? Also listen in to the call I connected with earlier. Would love to hear your thoughts on that customer service lady who could not be arsed.
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Claudia Redmond
(@ClaudiaMRedmond) reported
from
Hemel Hempstead, England
@virginmedia WiFi keeps going down for weeks now. Tried your customer service and just automated. Not acceptable especially when people in the house trying to work from home. Who can I speak to? #virginmediadown #virginmediawifi
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john lamb
(@thelamb72) reported
from
Whitchurch, England
@virginmedia hi. I really need to speak to somebody urgently. I need an engineer to re instate a phone line. Its for a care link life line to emergency services at my mother's house who has recently had a stroke and depends on this lifeline box. TIA
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Nina Davis
(@iamninapina) reported
from
Harpenden, England
@virginmedia your service is shocking. Constant faults with broadband and no way of speaking to anyone to get it resolved
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Liza Hartley
(@LizaHartley) reported
from
Hemel Hempstead, England
@virginmedia I have been cut off my call 3 times this morning! I am trying to cancel my cancellation as decided to stay with Virgin. I need to have this sorted today. I need a call back. I have been on the phone now for nearly 2 hours!
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Vivek Srivastava
(@Vveksrivastava) reported
from
Watford, England
@virginmedia Can u not have some1 in the right team look in2 it or virgin works in silo’d team who can only say “thats not something I can do”? The exp has been exactly that as when you dial in customer service & pass through security as they transfer you to pre-install there is no handover
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Scott McNicholas
(@SMCPT) reported
from
Hemel Hempstead, England
@virginmedia two attempts to upgrade package online. 1st included emailing confirmation and waiting in for delivery of equipment. Didn’t happen. Also spoken with someone on your chat and after 50 mins they couldn’t find order or offer same upgrade deal. Very poor indeed
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Scott McNicholas
(@SMCPT) reported
from
Hemel Hempstead, England
@virginmedia not interested in a customer trying to upgrade them?
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Sumitra
(@sumitra094) reported
from
Watford, England
I’ve had no issues with you @virginmedia but I want to watch the @England game tonight and there is no way to reach you. We have all been working from home and doing our job. Why can’t you???? I never complain but I’ve been trying to get in touch for days now!! #virginmedia
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia once again (5th time in a month) you have screwed our account up. Now it’s another 30 minute wait to talk to someone to correct an error you have claimed to have fixed (on 3 occasions) The worst ever customer service
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Rainbow Warrior 3.5% do gooder #FBPE 🐟🇪🇺 🍥
(@SandraDunn1955) reported
from
Dunstable, England
@virginmedia What else can I say? We have a a 360 box plus a mini box and it does not work because the mini box hasn't got a signal (so I'm told by someone who rang the other day)
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Claudia Redmond
(@ClaudiaMRedmond) reported
from
Hemel Hempstead, England
@virginmedia Yes did that - no issues - reset etc etc etc ....
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Pete Williams
(@peteitalia) reported
from
Chalfont St Giles, England
@virginmedia how do I book an engineer to move my hub 3 to another room in my house? I’ve had a new kitchen installed and the hub no longer fits in this space, it’s causing problems with wiring. Webchat does not recognise relocation inside the same property so no use to me.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Banksy
(@seank1979) reported
@virginmedia I am waiting 3 days to get my issue sorted via your whatsapp page....still waiting!!
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kyri michaels
(@BJack292414) reported
@virginmedia calling waiting for 40 minutes and hung up, complete waste of time, do not recommend to anyone, easy to call when you buy so@ething, but not for help #virginmedia
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Mark
(@mpgf1973) reported
@virginmedia why is your customer service/WhatsApp support so poor. Am stuck in a never ending infinity loop waiting for someone to confirm a contract change
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Navnit Punj
(@coolnavnit) reported
@virginmedia While speed issue is sorted for now, I don't quite understand how you've arrived at the bill amount for next month, following my speed upgrade. Can you please explain? I've sent an email for the same.
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Rob Halstead
(@rphalst) reported
@virginmedia @virginmedia you still haven’t connected my broadband (waiting since Sept 21). You also haven’t responded to the complaint I made in Nov 21 (C-261121750). Can anyone get back to me??
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show me the sunshine 🌞☀️😘
(@lopinto1976) reported
@primevideouk Why does my Amazon prime account not allowing me to play films and saying - Your device is connected to the Internet using a VPN or proxy service. Please disable it and try again, my ISP is Virgin media and i have no VPN software on my computers or a VPN router in my house?
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RH
(@r_huskins) reported
@virginmedia Over the weekend something changed, now I get constant lag while gaming. It's happened before and it was an issue for a lot of people around AL3. Broadband is not working properly, please help.
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caroline dawkins
(@cazzybobx) reported
@virginmedia I spoke to someone this morning as my bill will be going up by £8.50, they said to me "oh well that's life"!! shocking. I have been a customer for as long as I can remember.
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Chris Hollands
(@Ipunchedalion) reported
@virginmedia Yes, and it’s beyond ridiculous now. A manager just hung up on me too. How do i cancel my contract? I can’t continue to do business with a company who lies to me every single time I contact them and penalises me for following their bad advice. VM are the absolute worst
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john morgan
(@johnmor65111412) reported
@virginmedia As you are aware, stated in the previous conversations which you clearly are not paying any attention... I'm am experiencing problems with both wire & wireless. Clearly not paying any attention to your customers what so ever #Useless #sorttheproblem #shitvirginmedia