Virgin Media Outage Report in Aldbury, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Aldbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aldbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Aldbury, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Luton, St Albans, Hemel Hempstead, High Wycombe, Rickmansworth, Watford, Aylesbury, Dunstable, Amersham, Chesham and Great Missenden.
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
Internet | |
| Luton |
Wi-fi | |
| Luton |
Total Blackout | |
| St Albans |
Internet | |
| Hemel Hempstead |
Internet | |
| High Wycombe |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Aldbury, England
Latest outage, problems and issue reports in Aldbury and nearby locations:
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Susan Barton
(@13todinner) reported
from
Watford, England
@virginmedia Spent an hour on the phone to say that we cancelled the engineer! This is not true at all. Very disappointed being a customer from day 1! Paying a line rental for over a year when it's not working can someone please look into this
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David ☮
(@Trantum_UK) reported
from
Luton, England
@virginmedia Area. Joke. Your website service page says no issues with broadband
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David ☮
(@Trantum_UK) reported
from
Luton, England
@virginmedia Apparently they are working to fix a performance by 13th... pathetic if true
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David
(@DaViDzZzZz) reported
from
Toddington, England
@virginmedia why does sky sports channel always have a line in the middle of the screen when I watch the football! Soo bad considering the price we pay!
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James 'Jimmy' Smith
(@jimmysmith_76) reported
from
Dunstable, England
@virginmedia They are the only ones who can fix it and are good when they arrive at my property
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James 'Jimmy' Smith
(@jimmysmith_76) reported
from
Dunstable, England
@virginmedia * isn’t just an area outage
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Yeankarh
(@smokinghawt) reported
from
Luton, England
@a_kiwi_fox @ameliadenys @virginmedia At least in the 80s we knew there were limited modes of communication. In 2019, customer service is key 🔑 so thy should have found a way to communicate with us even if it means liasing with another competing network.
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Martin Anthony Tett
(@MATatBucks) reported
from
Amersham, England
@virginmedia The webchat has been unavailable last night and today. I told them about this and they acknowledged it did not work. Yodel are useless. I am desperate for my router to enable my WiFi. Really poor service all round.
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Martin Anthony Tett
(@MATatBucks) reported
from
Amersham, England
@virginmedia It’s Sunday morning and still no router. This is terrible, terrible customer service
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Martin Anthony Tett
(@MATatBucks) reported
from
Amersham, England
@virginmedia Also told that they don’t work on Sundays. I am very fed up. Terrible customer service.
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John Shirley
(@johnr_shirley) reported
from
Luton, England
@tweetlch @virginmedia @maclean132 How rude....
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𝗖𝗹𝗮𝗶𝗿𝗲 𝗕𝗼𝘆𝗹𝗲𝘀, Success-Matters.com
(@ClaireBoyles) reported
from
St Albans, England
@virginmedia Looking at that link is useless it's not 4G or 3G I have a problem with, it's voice calls not data
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James 'Jimmy' Smith
(@jimmysmith_76) reported
from
Dunstable, England
@virginmedia It’s just an area outage. My brother in law in as an engineer in another area but cab check connections and ours is only one out. As i said lady time we had a booster fitted and all was ok until the upgrade was done on our street. 11 days is ridiculous even if it was with the...
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Joe Fry
(@Joefry81) reported
from
Watford, England
@virginmedia we have had no internet service for well over a week and even after setting up the new hub 3.0 last night we yet again have no internet today 🤬 I am now going to get charged for going over on my mobile data allowance 🤬
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Helen Lawrence
(@Helenjaneslaw) reported
from
Hemel Hempstead, England
Unacceptable @virginmedia!!! My husband bought an EE phone and now following the migration he can't use it so has no phone. Virgin mobile's response "buy another phone". No help whatsoever. Terrible customer service.
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Luke Delahunty
(@LukeDelahunty) reported
from
Aylesbury Vale, England
@virginmedia Thanks. I filed a complaint 6 days ago and unsurprisingly am yet to hear anything. I feel like I’m being quite negative about VM so I’d like to give you some praise. 2 things you’re good at: 1. Replying to Tweets. 2. Apologising. Unfortunately both not very helpful.
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Skinny John
(@JLTFC) reported
from
Luton, England
@virginmedia To be fair got through after about 35 mins & they resolved my issue quickly & I was very happy with outcome, just a bit frustrated @ time because of hanging on phone for so long.
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James 'Jimmy' Smith
(@jimmysmith_76) reported
from
Dunstable, England
@virginmedia I want an engineer to attend ASAP. I’ve had a text saying the fault is resolved but it’s not. I’ve told you that we had a booster fitted in September which was working fine until you did the upgrade in my street last week and now it’s still not working. The booster needs updating
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Matthew Wilson
(@matt_w1971) reported
from
Dunstable, England
@virginmedia Rubbish customer service,rubbish internet,expensive as well
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Gerry Dolan
(@gdolan19571992) reported
from
St Albans, England
@virginmedia our virgin media is down and cannot check status as your page not working, please advise. Thanks
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Christopher Garbushian
(@husofgarbushian) reported
@virginmedia i absolutely checked for issues and there is an issue in our post code since sunday that i keep being told is being fixed by an engineer who always seems to know what the problem is and is always on the way - but somehow 3x days have passed and the engineer has not fixed the prob
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holly
(@hgear_) reported
@virginmedia another 45 minute phone call and still no confirmation whether I have cancelled my account or not, first contact to do this was 30.04.22! I’ve been charged £108 since for a service I no longer use!
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JAY
(@jay28453803) reported
@virginmedia After I confirmed I don’t want another package I was told they cannot help me by text and I need to wait to be put through to a different agent. Then they’d roped replying. Seriously am I n allowed to leave. This must be illegal surely!!!
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Darren Draper
(@ashesmod) reported
@virginmedia why do you fail to collect my return equipment... charge me a £65 bill for you failing to collect it, postpone the next agreed collection, send out a refund by cheque to old address, then will take 30-40 days needed to send out a new one
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Lokendra Thakor
(@LokendraThakor) reported
@virginmedia So what should I do now? You got to appreciate I am without internet and for someone who works from home it is very difficult. I need a solution mate. Can you ask the team to update me with next steps asap.
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Phil Harrison
(@PJH_two) reported
@virginmedia trying to get hold of you for two days now. Your customer service is a disgrace. When can I speak to someone
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Daniel Herrmann
(@herrmann14) reported
@virginmedia You keep overcharging me £15 every other month! It’s not good enough! How can I make a complaint?! Really not good enough with money being tight! 🤬😡
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Kevin Kane 🇺🇦🏳️🌈
(@kevin2kane) reported
@virginmedia Sharing that you are crap with other people who already know isn’t going to help one bit. All I need is someone to work out why my internet isn’t working and get it sorted. Is that too much to ask???
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Kirsteen McNish
(@kirsteenmcnish) reported
@virginmedia Haha, Guess what? The whole street has done! After being left on hold for 45 minutes they tell me again today its “another local area outage, we understand your frustration but we are working on it” and sorry but you won’t have internet yet again no service until 1.50am. So…
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SWKRO
(@KRO1975) reported
@virginmedia Fairs fair the problem is resolved and the agent was also able to assist with the primary problem by getting appropriate authorisation for a non standard resolution.