Virgin Media Outage Report in Aldbury, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Aldbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aldbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Aldbury, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Luton, Chesham, Aylesbury, St Albans, Dunstable, Bushey, High Wycombe, Leighton Buzzard, Watford, Hemel Hempstead and Rickmansworth.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| TV | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet |
Community Discussion
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Virgin Media Issues Reports Near Aldbury, England
Latest outage, problems and issue reports in Aldbury and nearby locations:
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Scott McNicholas
(@SMCPT) reported
from
Hemel Hempstead, England
So @virginmedia can’t honour the upgrade offer they’ve made and the subsequent order I have placed. So from trying to upgrade to now cancelling our existing package altogether as a result. Poor customer service
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Scott McNicholas
(@SMCPT) reported
from
Hemel Hempstead, England
@virginmedia two attempts to upgrade package online. 1st included emailing confirmation and waiting in for delivery of equipment. Didn’t happen. Also spoken with someone on your chat and after 50 mins they couldn’t find order or offer same upgrade deal. Very poor indeed
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Liza Hartley
(@LizaHartley) reported
from
Hemel Hempstead, England
@virginmedia I have been cut off my call 3 times this morning! I am trying to cancel my cancellation as decided to stay with Virgin. I need to have this sorted today. I need a call back. I have been on the phone now for nearly 2 hours!
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Michael Kamen
(@makamen) reported
from
Watford, England
@virginmedia hello, trying to change my package but the link on your website seems to be broken and can't get through on the phone can you help please? Thanks
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Raza
(@hassanrh) reported
from
Chesham Bois, England
@virginmedia turns out speed is not the main thing when choosing a broadband provider it’s WiFi availability. This contract is not working for me, I need a provider who has high WiFi availability in all my rooms, especially if I am within 10 metres of the router
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Paul Marchant
(@PaulMarchant11) reported
from
Chesham Bois, England
@virginmedia . Getting regular spam calls about internet issues, usually 20mins apart. Phoney numbers when checked.
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Claudia Redmond
(@ClaudiaMRedmond) reported
from
Hemel Hempstead, England
@virginmedia WiFi keeps going down for weeks now. Tried your customer service and just automated. Not acceptable especially when people in the house trying to work from home. Who can I speak to? #virginmediadown #virginmediawifi
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Chris
(@cjpokemon3) reported
from
Watford, England
@virginmedia been on the web chat for over two hours trying to cancel my account as moving and been cut off again! Is there an email address I can contact?
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Susan Clarke
(@salaura101) reported
from
Harpenden, England
@virginmedia New Hub 4 arrived during time when Virgin have low staff due to COVID. Keeps dropping out, difficult to work from home and no ability to contact Virgin! ‘Call Failed’ when phoning. Great planning by Operations Mgr. Customer nearly 20 years and want to leave! Fed up!
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Scott McNicholas
(@SMCPT) reported
from
Hemel Hempstead, England
@virginmedia not interested in a customer trying to upgrade them?
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Pat Halpin
(@halpo) reported
from
High Wycombe, England
@virginmedia My issue is my account has been cancelled without 30 days notice as agreed and you agreed that my account would run until the day before the new account was switched on #sortitout
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Mike
(@MikeJoiner1965) reported
from
Harpenden, England
@virginmedia Although it’s fixed now you left me in a dangerous situation. I was unable to install new hub straight away. I needed help. Without warning my old hub had been closed by you without the new hub being installed. I rely on wifi for different area’s of illness....
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Rainbow Warrior 3.5% do gooder #FBPE 🐟🇪🇺 🍥
(@SandraDunn1955) reported
from
Dunstable, England
. @virginhelp @virginmedia As a long time customer, I took advantage of your recent offer of a 360 box plus mini box at no extra cost. Confirmed by a supervisor on 29/9. PLEASE SEND THE SIGNAL! 1/2
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Mike
(@MikeJoiner1965) reported
from
Harpenden, England
@virginmedia need to look at this issue. Some won’t be so fortunate.
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neil sculley
(@NeilSculley) reported
from
Watford, England
@virginmedia help! I can’t access my on line account (this is being looked at) but now have no dial tone on land line and need it sorted urgently but can’t log in to report it. Thanks
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia once again (5th time in a month) you have screwed our account up. Now it’s another 30 minute wait to talk to someone to correct an error you have claimed to have fixed (on 3 occasions) The worst ever customer service
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Rainbow Warrior 3.5% do gooder #FBPE 🐟🇪🇺 🍥
(@SandraDunn1955) reported
from
Dunstable, England
@virginmedia What else can I say? We have a a 360 box plus a mini box and it does not work because the mini box hasn't got a signal (so I'm told by someone who rang the other day)
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Claudia Redmond
(@ClaudiaMRedmond) reported
from
Hemel Hempstead, England
@virginmedia Yes did that - no issues - reset etc etc etc ....
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Pete Williams
(@peteitalia) reported
from
Chalfont St Giles, England
@virginmedia how do I book an engineer to move my hub 3 to another room in my house? I’ve had a new kitchen installed and the hub no longer fits in this space, it’s causing problems with wiring. Webchat does not recognise relocation inside the same property so no use to me.
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Rubes
(@ruby_skudder05) reported
from
Dunstable, England
trying to revise for my exams on monday, yet the wifi is down so can’t use the laptop. cheers @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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A
(@AIiFSA) reported
@virginmedia fix my internet pleasaseeeeee
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isaac
(@isaacisfresh) reported
@Lloydy_2020 @skytv @virginmedia I was hoping you might be able to help me. I don’t know if you are a sky broadband subscriber but my son is a big call of duty fanatic and sky broadband is giving codes to their subscribers for a player skin. It’s free of charge on your Account.
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Chris*
(@babyhagrid) reported
So for the third time in a month @virginmedia Internet has gone down in deepest darkest Surrey. Any chance of some cash off our bill for the inconvenience considering we’ve had year on year increases?
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Dónal Ó Maskface
(@SirBronOfTheKop) reported
@babyhagrid @virginmedia Recall your last 3 direct debits and then ask to be billed with a correct for service not received. If they threaten to cut you off, cancel your direct debit and change providers. **** em!
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Bianca Joseph
(@bianca_joseph) reported
@virginmedia Now again in the AM - what is going on with your service?
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Bethan Moore
(@Bethan_Kate) reported
@Phoebe_A_Morgan @virginmedia Omg I had this exact problem last year. They had Watermelon Sugar as their hold music 😩 and I must have listened to it 100 times between being transferred & constantly cut off. Also cost me a fortune in phone bills but I couldn’t be bothered to call back to complain. Good luck!
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Lewis Brown
(@lewispbrown) reported
@virginmedia are there reported issues in Bolton? BL5 area? Very poor internet. Please advise.
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Biomarvel
(@biomarvel) reported
@wobblyredman @virginmedia That over wireless? I have issues on wireless all the time! Wired is fine though.
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Vicky
(@victoriamills95) reported
@virginmedia I have arranged work calls for the 29th, the day after it was getting installed. I am now going to have cancel. Absolutely shocking communication and customer service😡 Considering going to Sky.
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Gerry Dewar
(@gmd0772) reported
@GarethSurgey @virginmedia I pay for the M350 service but my broadband speeds recently have been shocking. Less than 10Mbps at points. Virgin media broadband is poor.