Virgin Media

Virgin Media Outage Report in Hazlemere, Buckinghamshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Hazlemere, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hazlemere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Hazlemere, Buckinghamshire, England 05/31/2025 21:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Hazlemere, Buckinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Slough, Uxbridge, Rickmansworth, Ickenham, Hemel Hempstead, Amersham, Aylesbury, Windsor and High Wycombe.

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City Problem Type Report Time
United KingdomSlough Internet
United KingdomSlough E-mail
United KingdomSlough Internet
United KingdomSlough Internet
United KingdomSlough Wi-fi
United KingdomSlough Internet

Community Discussion

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Virgin Media Issues Reports Near Hazlemere, England

Latest outage, problems and issue reports in Hazlemere and nearby locations:

  • nadeemshassam Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England

    @mrchdavid @virginmedia Not only the box, their whole system is Sh@+. Might as well cancel your contract. Be better in the long run to go elsewhere. #virginmediadown

  • peteitalia Pete Williams (@peteitalia) reported from Chalfont St Giles, England

    @virginmedia how do I book an engineer to move my hub 3 to another room in my house? I’ve had a new kitchen installed and the hub no longer fits in this space, it’s causing problems with wiring. Webchat does not recognise relocation inside the same property so no use to me.

  • nadeemshassam Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England

    @virginmedia It’s NOT ONLY happening to me. There are many people in the Heathrow area (hope that suffices) for a start, that have this issue. I’ve given up on your app and customer service as we are not trying to understand our issue or the frequency of it. You just want to close your ticket

  • AyyazKasmani Mohamed A Kasmani (@AyyazKasmani) reported from Hillingdon, England

    @virginmedia @virginmedia 2 weeks daily drop in virgin media services. No notification by letter or email of services. Today services have been down all day in harlington. Unacceptable, take out money but don’t provide notification.

  • nadeemshassam Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England

    BREAKING NEWS: First hand account from a @virginmedia engineer, who is told by his superiors to turn off the Internet between 11pm and 8.30am as they don’t work overnight as well as most of weekend. Overtime payment issues. Hundreds affected. Issue is due to electric company

  • nadeemshassam Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England

    @toolaroola11 @virginmedia Guess who’s back up? Are you @toolaroola11 quick, we have 2 hours and 15 mins left of service before lockdown/curfew... #virginmediadown

  • SMCPT Scott McNicholas (@SMCPT) reported from Hemel Hempstead, England

    @virginmedia not interested in a customer trying to upgrade them?

  • nadeemshassam Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England

    .@virginmedia as predicted. Down it goes. What is your problem @virginmedia #virginmediadown

  • nadeemshassam Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England

    @Roz4luv @paulinebbennett @virginmedia Do not give in Rosie. And do not pay! You pay for a service and they are not providing it. Stick with it my dear! #virginmediadown

  • SMCPT Scott McNicholas (@SMCPT) reported from Hemel Hempstead, England

    @virginmedia two attempts to upgrade package online. 1st included emailing confirmation and waiting in for delivery of equipment. Didn’t happen. Also spoken with someone on your chat and after 50 mins they couldn’t find order or offer same upgrade deal. Very poor indeed

  • ClaudiaMRedmond Claudia Redmond (@ClaudiaMRedmond) reported from Hemel Hempstead, England

    @virginmedia Yes did that - no issues - reset etc etc etc ....

  • nadeemshassam Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England

    @kveves Just teeeted advice directly from @Ofcom Hope it helps but in the mean time we are all stranded by subpar service by .@virginmedia #virginmediadown

  • SMCPT Scott McNicholas (@SMCPT) reported from Hemel Hempstead, England

    So @virginmedia can’t honour the upgrade offer they’ve made and the subsequent order I have placed. So from trying to upgrade to now cancelling our existing package altogether as a result. Poor customer service

  • nadeemshassam Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England

    @PrimeVideo @netflix How can you partner up with @virginmedia when they cannot even provide your subscribers with an internet service to access your content for over half a month? #virginmediadown

  • nadeemshassam Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England

    @virginmedia sounds like someone starting a shift and leaving a shift and in between taking a break. HELLO?!?!?!? Isn’t this what you should be doing, trying to identify the source of problem??? #virginmediadown

  • nadeemshassam Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England

    .@virginmedia let me do your job and help you. Someone is flipping a switch at 11pm and turning the internet and TV off in the UB3 area. Come 8.30pm, it comes back up. Then at around 3pm or 4pm, goes down again and then comes back up after 20 mins. Does this show you a pattern?

  • nadeemshassam Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England

    @virginmedia @Savilehto How are you going to compensate us? It says we should rely on you to automatically work it out. You can’t even get your service running smoothly for over half a month... #virginmediaincompetence #virginmediadown I bet they payment goes out from my account without any issues...

  • ClaudiaMRedmond Claudia Redmond (@ClaudiaMRedmond) reported from Hemel Hempstead, England

    @virginmedia WiFi keeps going down for weeks now. Tried your customer service and just automated. Not acceptable especially when people in the house trying to work from home. Who can I speak to? #virginmediadown #virginmediawifi

  • nadeemshassam Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England

    @virginmedia This has been going on for 16 days. Are you kidding me with your canned response? Don’t even bother replying to me until you have sorted it out in the UB3 area. Every time at 4pm goes down. Every night at 11pm goes down until 8.30am on wkends always down. #virginmediadown

  • nadeemshassam Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England

    .@virginmedia let me do your job and help you. Someone is flipping a switch at 11pm and turning the internet and TV off in the UB3 area. Come 8.30am, it comes back up. Then at around 3pm or 4pm, goes down again and then comes back up after 20 mins. Does this show you a pattern?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • patientandkind2 Rachel loves wordy stuff 🙈 (@patientandkind2) reported

    @virginmedia I haven't spoken to her in years and have no idea where she is so I'll just cancel the direct debit, stop paying and contact ofcom to let them know you don't allow the person paying to cancel. I have account numbers and memorable word and still I can't cancel.

  • trippyarsenal trappyarsenal (@trippyarsenal) reported

    @virginmedia 1/2 Remarkable scenes by Virgin mobile who have today sent me a replacement handset, no apology, no advance warning nothing just a replacement phone for an account I’ve told them 3 times to cancel, think returning it would be easy oh no, my account is still marked so they won’t

  • G2Jay ⒿⒿ P@el (@G2Jay) reported

    @virginmedia This means that I will still have no incoming calls, no call divert & still get fully charged for a service that I am not fully receiving! #poorcustomerservice #ripoff

  • ruairi_t Ruairi Taylor (@ruairi_t) reported

    @virginmedia Complaint lodged long ago. See you in court

  • Yonzinho06 John17 (@Yonzinho06) reported

    @virginmedia Your compensation is beyond laughable, you only pay out for consecutive days down for a prolonged period of time so it does matter if my internet goes down for an hour in the morning and a few hours at night every day, its a total loop hole by virgin to get out of paying out!!

  • Yonzinho06 John17 (@Yonzinho06) reported

    @virginmedia If I'm paying £48 a month and in that month my interest goes down two thirds of the month I should at the very least be compensated for two thirds of my bill, if it continues to go down in the following months that should increase for all the inconvenience!

  • mbb_36 MBB36 (@mbb_36) reported

    @skytv - new customer today after 10 years @virginmedia with guaranteed speeds in all rooms of my house. 2 hours later and I can’t get a signal in my kitchen (less than 10m from the router)

  • RiannaDavis92 Rianna Davis ♿️ (@RiannaDavis92) reported

    @virginmedia both my phones now reconnected and stopped dropping. just odd because the pc is connected via ethernet cable and shown no issues. ill see how it goes thanks for the fast response

  • Occasion_Kitch TheOccasionalKitchen (@Occasion_Kitch) reported

    @Churchill next level exceptional customer services ... @virginmedia could learn ALOT from you. Problem dealt with, over social media in less than 3 days. .... it’s been 18 months with @virginmedia

  • trippyarsenal trappyarsenal (@trippyarsenal) reported

    @virginmedia 2/2 won’t close it, they can’t arrange the return either and all the time I’m stuck paying, 25 years a customer and you are treated like a criminals by a company with processes that make the department of works and pensions look like a streamlined efficient organisation