Virgin Media Outage Report in Hazlemere, Buckinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hazlemere, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hazlemere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Hazlemere, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: High Wycombe, Windsor, Aylesbury, Slough, Hemel Hempstead, Maidenhead, Amersham, Chesham, Uxbridge, Great Missenden and Marlow.
| City | Problem Type | Report Time |
|---|---|---|
 High Wycombe |
||
| Windsor |
Internet | |
| Windsor |
TV | |
| Aylesbury |
Internet | |
| Slough |
Internet | |
| Slough |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Hazlemere, England
Latest outage, problems and issue reports in Hazlemere and nearby locations:
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samtomkins
(@samtomkins) reported
from
Henley-on-Thames, England
@virginmedia how do I speak to someone about my mobile phone. I haven’t been able to swap my sim as my sim port is broken, so today you have cut me off, despite me still paying bills!!!
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ed moses
(@edmoses) reported
from
Harefield, England
@LouLouMason @JolyonMaugham @virginmedia I have had that issue all though lockdown.
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Dave Saunders
(@DavidoffDonut) reported
from
Hillingdon, England
On phone to @virginmedia ... ‘You don’t have to wait, you can go to our website to help fix the problem’ Right, the same website that’s telling me there is no fault & that my equipment is working fine despite having no internet for over 24hrs. NEVER join VirginMedia.
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Russell Moss
(@RussellMoss) reported
from
Berkhamsted, England
@virginmedia hello, can someone please contact me about my billing query ASAP. I am being overcharged and I can’t seem to get any help
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Krish
(@KrishTheBarber) reported
from
Hillingdon, England
How did your internet just turn to dust?? @virginmedia ******** am I paying for? Can’t get through to your customer services because you’re “currently receiving a lot of calls” but also your “offices are currently closed” ******* joke of a company!
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lee nightingale
(@Nightingale_Lee) reported
from
Northchurch, England
Does anyone know someone that works at @virginmedia in a position within the broadband team that could help us get an assessment of our private road done for installation of their broadband. We’ve registered on their website and emailed them but not getting anywhere.
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aamer habib
(@aamer74) reported
from
Maidenhead, England
@gracegrxnde @virginmedia My one has been off since half a day when it started raining in London it’s just terrible doesn’t come on at all
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Russ
(@rusblake) reported
from
Hillingdon, England
The real breaking news would be if they didn’t go down for a solid 3 months.... this ‘news’ seems to be be every other day #virginmediadown #virginmedia
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Edwin
(@Edgarcia2Edwin) reported
from
Hemel Hempstead, England
@RachelHazey @virginmedia @AitchandAitchBe I'm cancelling mine too. This company is the worst of its kind. Customer service is diabolical and I've had enough. Never again.
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Tigerfeet
(@Skibird217) reported
from
Hillingdon, England
@virginmedia asking yet again for help with my sim swap?? Anyone????
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Matt
(@MattX1971) reported
from
Hillingdon, England
@virginmedia - oh surprise surprise !! No broadband yet again in the UB8 postcode. #virginmediaisajoke Amazing business model - Customers paying for a **** or simply Zero service.
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aamer habib
(@aamer74) reported
from
Maidenhead, England
@virginmedia It is all plugged in but every day when it gets hot it stops working and does not come on till the late evening and in the morning it’s the same back to not working
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SassyElo
(@Elobeid82Sausan) reported
from
High Wycombe, England
@virginmedia No interest connection in High Wycombe. Please advise on when the issue will be resolved.
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Matt Lynn
(@mattylynn79) reported
from
Hillingdon, England
@virginmedia I hope with the resolution the member of staff settle my frustration with more than the amount of sorries you have given me. Maybe then I will feel a little less aggrieved
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Nicole 💛
(@nicoleblackmanx) reported
from
Slough, England
@virginmedia What is it going to tell us? We have the issue every day. Sometimes 4x a day!
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David Bonney
(@isetta_windsor) reported
from
Windsor, England
@DavidBeckitt @virginmedia In my experience (so might be wrong), all the others use the same BT/Openreach infrastructure - so much of a muchness. I’ve got TalkTalk, it’s cheap & the new router is good. The customer service is poor tho’!
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Rob Armstrong
(@RobArmstrong8) reported
from
Chesham Bois, England
@virginmedia Any chance at all, after wasting most of the evening trying to get through to you, that you can sort out an ongoing problem please!
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David Harley
(@sharkbaitza) reported
from
Hemel Hempstead, England
@virginmedia pls can you send me the contact number for your help line? The app just gives a covid message but no number.
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Matt
(@MattX1971) reported
from
Hillingdon, England
@virginmedia surprise surprise no broadband yet again at UB8 3JQ - what a comple and utter joke of a service you give. Absolute ****. It’s down more than it’s up. Complete and utter rip off.
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Matt
(@MattX1971) reported
from
Hillingdon, England
@virginmedia - yet again no internet in the UB8 3JQ area - as this is no a common occurance please arrange some form of refund as I’m getting sick and tired of this shoddy service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Elaine Bateman
(@ElaineBateman15) reported
@virginmedia Disgusting service from Virgin Media we are without WiFi until 30th December. Boys so upset they can't play xbox with their friends over the holiday season, we are using all our data which we have to pay for. We have offered to go and pick a hub box up but no! Disgusted
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Papa Rock
(@paparockmusic) reported
@virginmedia shocking customer service. Tried to cancel weeks ago, kept my account going and cant take no for an answer when offering extortionate deals...NO MEANS NO... how many other customers have you ripped off?
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Elaine Bateman
(@ElaineBateman15) reported
@virginmedia awful awful service
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Sarah Southworth
(@SarahSouthwort9) reported
@virginmedia when will the tv problem be fixed in Blackpool? I don’t want to miss all the Christmas specials 🎄
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Joanne-Elizabeth
(@JoJoJo_Alan) reported
@virginmedia we have had no landline since last night and your service status is showing no known problems. Can you please give us an indication on when it will be back up. We live in the KT15 area.
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Frank Gourley
(@frank_gourley) reported
@virginmedia So issue 1 due to be fix by 12pm.... now 6pm. Issue 2 is 29th Dec. Will Virgin actually get it fixed today? The time of the year when families want their TV. Care to say what the problem is and the reall chances of it being fixed. Registered for text updates. None received!
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Danny Lee Dawber 🏳️🌈
(@DannyLeeDawber) reported
@virginmedia Well I hope it gets fixed as I've got stuff recording that's obviously gonna fail now I hope there's compensation for this cause its ridiculous
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Andrew
(@pulhamfish) reported
@virginmedia Although you are not complying to your “ contract” of service .. I still have to give 30 days notice .. think it’s time to reconsider your customer service… very very poor
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Alan AB 🗣🎙
(@AlanAudioMan) reported
@virginmedia EC, it's more than disappointing. It's poor service. On all levels. I'm not calling anymore today as this needs my full attention when I'm not in Christmas mode. #EggNogged
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Elaine Bateman
(@ElaineBateman15) reported
@virginmedia we have even offered to go to our local depot and pick a hub box up! I expect if we were new customers this would be sorted out. Look after your existing customer Virgin Media