Virgin Media Outage Report in Hazlemere, Buckinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hazlemere, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hazlemere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Hazlemere, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Burnham, High Wycombe, Slough, Aylesbury, Chinnor, Hemel Hempstead, Rickmansworth and Windsor.
| City | Problem Type | Report Time |
|---|---|---|
 Burnham |
||
| High Wycombe |
Internet | |
| Slough |
Phone | |
| Aylesbury |
Internet | |
| Slough |
Internet | |
| Aylesbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Hazlemere, England
Latest outage, problems and issue reports in Hazlemere and nearby locations:
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ᒍᗩᑎE
(@gemmak500) reported
from
Chesham Bois, England
@virginmedia Yes, it’s showing issues but we are still being treated like this is a new issue with no history. 😩
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Billy Baxter
(@will_i_am67) reported
from
Slough, England
@liamPATTIE @virginmedia So many time since Tuesday reset WiFi turned off tivo box at back at the wall everything. Called again Thursday and he told me you've got it unbelievable customer services 🙄
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⚡️TᕼE ᕼYᑭEᖇ⚡️O Índio 🇧🇷🇬🇧🇺🇦
(@the_hyper) reported
from
Croxley Green, England
@virginmedia all services are down in Watford/Croxley area! Modem with green light since 6am. Any idea??
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TinaReadingEditor
(@TinaReading) reported
from
Amersham, England
@virginmedia No Internet for 48 hrs and can't work, will you be crediting customers for lack of service?
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Paul Swain
(@PaulswainDJ) reported
from
Kings Langley, England
@virginmedia An ongoing account issue. All I’m trying to do is sort it out. Your staff accepted my call today and then hung up after 17 minutes of hold time.
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ᒍᗩᑎE
(@gemmak500) reported
from
Chesham Bois, England
@virginmedia To be honest you probably can’t, I’ve been this route often previously and nothing changes. Made to jump thru the same basic hoops time & again by staff members who don’t understand the systems, it’s a perpetual, frustrating loop. Still my service is dreadful.
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Kerryn Newman
(@kerrynnewman) reported
from
High Wycombe, England
@virginmedia what's going on with my internet. No notification of problems!
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Daymo Alexander
(@Daymoalexander) reported
from
Hemel Hempstead, England
@virginmedia I think @YodelOnline needs a good kick up the behind for being super late and not even letting the customer know! Not a great start so far #newcustomer
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Billy Baxter
(@will_i_am67) reported
from
Slough, England
@virginmedia Called customer services at 6.30pm yesterday Sky sports now added. Lots of issues with WiFi at same time was on phone unable to load tivo box history appears to of been sorted. We will see in next 14days
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ᒍᗩᑎE
(@gemmak500) reported
from
Chesham Bois, England
@virginmedia There is no link. No one appears to know what’s going on and there is no ownership or continuity of help. As the paying customer we are supposed to just wait, lose business and accept the situation.
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ᒍᗩᑎE
(@gemmak500) reported
from
Chesham Bois, England
@virginmedia Yes there were, we received a text at 2am to say it was (finally) fixed but it isn’t & we are now expected to go through the entire reporting/testing the router process again. No engineer for days.This is NOT a router issue, it’s affecting many homes. #bangsheadonwall
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Nick Chainey 💙
(@NLFG) reported
from
Hemel Hempstead, England
@virginmedia I've tried both of those. I was going to restart the router and see if that made any difference. Appreciate the help 👍🏼
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ᒍᗩᑎE
(@gemmak500) reported
from
Chesham Bois, England
@virginmedia I don’t doubt it will be fixed eventually but there have been significant issues here for months & I need more info than this. The message on your link hasn’t been updated since PRIOR to being told it was fixed. When reported this morning it was treated with no history.
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Tim Gee
(@Tim_Gee_DOP) reported
from
Chesham Bois, England
@Charlie_A_Gee @virginmedia They don’t give a damn, they’re virtually a monopoly, Ditch them and go to sky.
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ᒍᗩᑎE
(@gemmak500) reported
from
Chesham Bois, England
When you’re trying to upload and synch 20gb of wedding photos via a 4g hotspot because your @virginmedia broadband has been down for days on end with useless customer service and you have a deadline. It’s never ending! 😩 #virginmedia #custometservicefail #fail
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Billy Baxter
(@will_i_am67) reported
from
Slough, England
@virginmedia good at persuading customers to stay with them just not very good at keeping promises. Several telephone calls to customer services still not activated request for Sky Sports can't even be certain new broadband speed has been implemented might need to contact @Ofcom
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Paul Swain
(@PaulswainDJ) reported
from
Kings Langley, England
@virginmedia This is boring. I’ll reach out to third parties to resolve my account issue.
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Paul Swain
(@PaulswainDJ) reported
from
Kings Langley, England
@virginmedia We have liftoff! Just spoke with a member of your team on the phone. Her name was Francis. She was fantastic! Sorted the problem out and applied a credit to my account. Buy her a drink now 🍷
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Enrique Guadiz
(@EnriqueGuadiz) reported
from
Hemel Hempstead, England
@virginmedia WiFi is an absolute total **** of a service! Reliable WiFi With the hub 5 bullshit! Should be thrown out of the window! No WiFi /service in HP2!
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Paul Swain
(@PaulswainDJ) reported
from
Kings Langley, England
@virginmedia I’ve given up for tonight. I’m struggling to deal with a company that has lied on record and taken money wrongfully out of my account. @MartinSLewis help!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Max's Knackers
(@Joeedwa19939743) reported
@virginmedia Well I can't get in touch any other way your " live help' is dead, whattsapp is unresponsive , telephone help has a wait time of 1hour + ( before I hung up , so this is the only way I can notify you, so your call , the equipment will be on my step next Monday 4th 👍
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Matthew Ladbrooke
(@Lad6rooke) reported
@virginmedia appauling service, sworn at and hung up on by one of your phone agents. What kind of people are you employing. Your career page says ‘We’re building connections that really matter’ So I don’t matter? @richardbranson
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⚡❤⚡Hope ⚡❤⚡🍊
(@JGPhoenixRising) reported
@virginmedia Cut me off. It is a ridiculously tortuous system. I have been a customer for over 10 years and have decided to leave. Yet I can not do this with ease and am being charged £85.00 per month whilst this goes on!
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Phil Down (he/him)
(@phildown4) reported
@virginmedia Can I ask you to call him and assist him then? If not sounds like you are losing a faithful customer over a SIM card!
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ArrJayDeeToo
(@ArrJayDeeTwo) reported
@virginmedia No, they have done nothing so far. Despite asking me multiple times if there is anything they can do to change my mind, and try tonsell me multiple terrible contracts. My experience with virgin has been crap from the start when I lost 2 separate gifts due to your ineptitude.
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lesley hawkes
(@hawkes1947) reported
@virginmedia I sent a complaint via the ceo of the company,it’s being looked into apparently
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lesley hawkes
(@hawkes1947) reported
@virginmedia No my box is still deactivated,still waiting for someone to call me to sort it all out,shocking customer care
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Herman Yau
(@hhmy2020) reported
@virginmedia In accordance to Fibre Service T&C R.17 and definition of TLS in VM Automatic Compensation Scheme, my landlord is eligible for an early termination if this is not resolved by 8th July. As of now he is still demanding an engineer appointment with no avail. (2/2)
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A742321
(@HarbourAdam) reported
@virginmedia management …..thank you to your uk staff! There are some real good people who work for you but they are severely let down by your telephone system and “overseas” staff. Take a leaf from @Plusnet and use uk staff to provide all your customer service.
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Mark Waters
(@MrToise) reported
@virginmedia It is very intermittent but happens at least once every 2 weeks. Today however happened twice in 30 minutes . And last week again twice in one day. Service page says no issues