Virgin Media Outage Report in Hazlemere, Buckinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hazlemere, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hazlemere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Hazlemere, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Windsor, Datchet, Amersham, Hemel Hempstead, Aylesbury, Slough, Marlow, Chesham, Uxbridge, Berkhamsted, High Wycombe, Gerrards Cross and Hillingdon.
| City | Problem Type | Report Time |
|---|---|---|
 Windsor |
Internet | |
| Datchet |
Internet | |
| Amersham |
TV | |
| Hemel Hempstead |
TV | |
| Aylesbury |
TV | |
| Slough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Hazlemere, England
Latest outage, problems and issue reports in Hazlemere and nearby locations:
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Phil Stone
(@stillphone) reported
from
Hillingdon, England
@virginmedia Not now as gave up trying to connect after 90 minutes. It’s just utter rubbish. Would never move to you guys...
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Helen Lawrence
(@Helenjaneslaw) reported
from
Hemel Hempstead, England
Unacceptable @virginmedia!!! My husband bought an EE phone and now following the migration he can't use it so has no phone. Virgin mobile's response "buy another phone". No help whatsoever. Terrible customer service.
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millie p RN RHV QN
(@melvinabrose) reported
from
High Wycombe, England
Virgin media just rubbish. Just so disappointed in a service that for the past 2 months has been rubbish. Worked all over the house and even in the garden for all the time we have been customers but now only working on one side of the house and not upstairs.
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Tim Kirkby
(@rebmit1) reported
from
Wendover, England
@virginmedia extremely dissatisfied, disappointed with the customer service I have recevied today. I have had repeated issues with My WiFi, mitliple phone calls, two engineers and I still have a poor service. Customer services said today they cannot help. Brilliant... #fuming
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Michael Webborn
(@michaelwebborn) reported
from
Rickmansworth, England
Very rarely do I actively warn people away from things, and maybe it is my bad experience, but beware @virginmedia internet. Difficult, takes far too long to install, others are just easier. Others have horror stories too. Fast internet yes, but the other aspects are not worth it
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Ben there done that
(@benjamingardner) reported
from
Berkhamsted, England
@virginmedia @jonsmithmusic_ Perhaps it should be you guys telling Jon the update and not him having to hunt one down... again.
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aamer habib
(@aamer74) reported
from
Maidenhead, England
@virginmedia my WiFi which is supposed to be the fastest speed is down every day now since four days and comes on in the morning the next day this is unacceptable service
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Steve Malcolm
(@Spongeym) reported
from
Chesham Bois, England
@virginmedia Hi, had problems with the internet today in SL9, been told by your support team to restart the router, Tay didn’t work so was told it would be resolved by Monday... sorry not good enough! I’m an IT engineer that needs the internet!!
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Billy⚒⚒
(@BillyWhufcCoyi2) reported
from
Maple Cross, England
20 mins on hold to @virginmedia I’m starting to see why I left this shit company now 🤬
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Clare Foran
(@clarecloggs30) reported
from
Hillingdon, England
@virginmedia ur customer service is absolutely shocking trying to sort an issue on my mum's account and keep getting robbed off by offshore call centre I'm not happy would like to speak to someone that can actually listen and help
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sarahgtaylor
(@sarahgtaylor) reported
from
Hurley, England
Virgin mobile customer service is laughable. Can only use online chat if you want to buy something. #virgin #virginmedia #customerserviceorcustomercontol
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Russ
(@rusblake) reported
from
Hillingdon, England
@virginmedia Thanks for trying to help, it’s currently on 54 mins waiting another 8 mins and I’ll get cut off again
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Bhamini Lynn
(@BhaminiLynn) reported
from
Slough, England
@virginmedia not impressed that you have taken the internet down for @PioneerEduTrust and the schools in it for something that was your fault!
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DJ SEMO 🍦
(@DJSemo) reported
from
Hillingdon, England
Second time my @virginmedia has gone down right as #GamesOfThrones comes on! 😤
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Martin Compton
(@mecompton74) reported
from
Maidenhead, England
Can not wait until June 10th and we get to ditch @virginmedia - another issue with our service, but their service status page on their website is down so I have no idea what the problem is... #pitiful
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Andy Charman #FBPE
(@AndyRFCCharman) reported
from
Harefield, England
.@virginmedia my wife has just had to spend 55 mins, been transferred 3 times & had to repeat story each time just to get refund of money wrongly charged after #VirginMobile account cancelled! Appalling customer ‘service’ #poorservice
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Anna Goodger
(@anna_j_banana) reported
from
Hemel Hempstead, England
@virginmedia I’ve been trying to call the past two evenings to cancel my new package and both evenings I get the message saying that you’re too busy and to call in the morning. Not handy for people working full time! I just wanted to make sure that you don’t charge me for it!
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Chi Lord
(@RevdChi) reported
from
Hillingdon, England
So disappointed with my phone call with @virginmedia customer service team trying to rip me off. Needless to say that I’ll be ending my subscription with them. #worstever
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Jo Heritage-Harris
(@joheritage) reported
from
Chesham Bois, England
Just ended my internet contract with @virginmedia it was very much like communicating with a stroppy teenager. That plus the 48 minute wait on hold doesn’t make me feel like ever returning. Very poor customer service.
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Russ
(@rusblake) reported
from
Hillingdon, England
@virginmedia trying to speak to someone, on hold for 62mins and get hung up on! Paying for M500 b/band and getting 97mbps is not on by any standards by guessing by your customer services you have no standards #poorcustomerservice #virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Karl bentley
(@karlbenk) reported
@virginmedia virgin media have just lied to us since 24th September saying port out cancelled and would be taking back over then told this didn't happen so was supposed to be given new number to work today also had engineer appointment that never happened lies lies lies virgin
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Kathy Sheridan
(@murrysheridan) reported
@virginmedia Hi John, I waited for 1hr 40 minutes to speak to customer care, eventually got through to an agent explained the issuses was told to switch off all devices while she changed the settings from her end. Then the phone went quiet! Hung up? Problem still exists.
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JPGComms
(@JPGComms) reported
@virginmedia No they didn’t, I was explaining that I can’t easily get out because of my disability and that I think it’s unfair to charge me delivery again, because the boosters aren’t working and I was told that if there were problems with them there would be no additional del. charge then
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Dave
(@imtheirwifenow) reported
My internet with @virginmedia is at the point where it's so awful I may as well not have it. We literally just hotspot to our phones for everything because I we can barely get a single MB of internet. Oh and they signed me up for a new contract without telling me. Scumbags!
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Dave
(@imtheirwifenow) reported
@virginmedia No there's no issue anywhere, there's something wrong with my line of hub or something. I just did a speed test and I'm getting 253.4kps. It's honestly a joke and nobody helps when I contact you.
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Elecsmart Electricians Ltd
(@elecsmartuk) reported
@virginmedia I’ve finally after a full day of trying to cancel I think I’ve successfully cancelled this 💩show !
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Karl bentley
(@karlbenk) reported
@virginmedia disgusting service left without home phone for days told yesterday would be a engineer coming and we was given a new phone number and told would work within 24hrs fobbed off again by virgin media
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David
(@dnsmiff_david) reported
@virginmedia there there we go round in a circle - I've spent over 2 hours trying to resolve calling that number, one call over 1 hour ( which I've been charged 42p for!!). The last person said he had raised an IT ticket, I've raised a complaint on your system for what good that will do.
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Silver
(@Sueworld) reported
@virginmedia The work was completed, but he refused to wear any mask citing he was exempt due to 'health issues' even though the Virgin rep had assured me he would wear on. #Covid_19
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Kate
(@Kate_SLRB) reported
@virginmedia Unfortunately that has all been done many times and they have identified the problem. Unfortunately this has gone on for a long time now and recently every appt booked has been a no-show without any notice.