Virgin Media Outage Report in Hazlemere, Buckinghamshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hazlemere, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hazlemere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 12:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Hazlemere, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Amersham, Slough, Hemel Hempstead, Aylesbury, Uxbridge, Rickmansworth, Chesham and Chinnor.
| City | Problem Type | Report Time |
|---|---|---|
 Amersham |
TV | |
| Slough |
Internet | |
| Slough |
Internet | |
| Hemel Hempstead |
Internet | |
| Slough |
Internet | |
| Amersham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hazlemere, England
Latest outage, problems and issue reports in Hazlemere and nearby locations:
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Squeakz
(@squeakz73) reported
from
Hillingdon, England
@virginmedia So my Dad asked the bank to stop you and now you're trying to charge him another £58 to restore your service! Just give us our number back and money! Lets be done with already!!
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Lisa 😺🛍⚽️💃💅✌🥦🥕🌽
(@LisaYidetteWHL) reported
from
Hemel Hempstead, England
@virginmedia Hub which they said will take 3 days!! 🙄🙈😡 I have had a catalogue of issues with Virgin over the years. I expect some recompense & I don't mean the '£8 after 48 hours has passed' insult I was told today. Been with Virgin since you took over NTL. Where's the customer loyalty?
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Squeakz
(@squeakz73) reported
from
Hillingdon, England
@virginmedia Well I'd advise that you cancel, give us our number back and money back! This is ridiculous!! Last time I spoke in Jan via Web chat, you said you'd never got a request from Vodaphone about our number! Vodaphone said they have requested though.
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Lisa 😺🛍⚽️💃💅✌🥦🥕🌽
(@LisaYidetteWHL) reported
from
Hemel Hempstead, England
Anyone else in Hemel Hempstead having issues with sodding #Virginmedia internet? As in its beyond crap? Mine has gone down again and I now cannot work! Fuming 😡😡 And they tell me 3 days to get someone out!
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Squeakz
(@squeakz73) reported
from
Hillingdon, England
@virginmedia My Dad canceled his contract with you back in October and sent his equipment back as requested. Yet you still charge him! We and vodaphone have asked you 100s of times to give our number back but you lie and say you never got a request! Fraudulent!
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oluwa 🇳🇬
(@UrineMan) reported
from
Burnham, England
it should be illegal for virgin media to advertise their broadband as the fastest and most reliable. it’s absolutely ****
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Lisa 😺🛍⚽️💃💅✌🥦🥕🌽
(@LisaYidetteWHL) reported
from
Hemel Hempstead, England
More **** with @Virginmedia - Paying well over £100 a month and now can't get any internet connection and cannot work from home! So I will not be paid. After hanging on for an eternity they say 3 days till a new hub can be sent out! Disgrace. That won't pay my bills 😡😡😡
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DC
(@dc89lfc) reported
from
Slough, England
@virginmedia @Ofcom please could you advise how I can make a complaint about @virginmedia been going around in circles on the phone, web and text with them and no resolutions.
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DC
(@dc89lfc) reported
from
Slough, England
@virginmedia @virginmedia seriously can someone please look at resolving this ASAP. Otherwise I want my contract cancelled and refunded for the lack of service for the last few days.
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DC
(@dc89lfc) reported
from
Slough, England
@virginmedia if i can't work tomorrow because of your useless service, i want my contract cancelled, and i'm going elsewhere. So many issues
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DC
(@dc89lfc) reported
from
Slough, England
@virginmedia When do I get an engineer to sort these intermittent issues? Had issues all week, cut out during work zoom calls with clients. No completely dead. When do i get an engineer round? #badcustomerservice
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Sarah Leveridge
(@sarahleveridge) reported
from
Rickmansworth, England
@virginmedia no internet again any issues in Rickmansworth?
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Squeakz
(@squeakz73) reported
from
Hillingdon, England
@virginmedia never sign up with this company. They won't take no for an answer when you decide to leave and continue to steal your money! Even when you send their equipment back! 😡 Virgin stop stealing from my Dad! He is a pensioner!
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Squeakz
(@squeakz73) reported
from
Hillingdon, England
@virginmedia We requested the money back and phone no back in Jan. You lied and said vodaphone never requested the number back. As you won't cancel, my Dad stopped you charging with his bank. Now you're trying to charge another £58 to restore the service?!
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Mark Gale
(@mrmarkgale) reported
from
Hemel Hempstead, England
@virginmedia Honestly, do you think 2.92mb when I'm paying for 500mb is acceptable. Been a customer for 20 years, I can't wait to leave you!
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Johnnyplanted
(@Johnnyplanted) reported
from
Hillingdon, England
@virginmedia Hi @virginmedia unfortunately this text link doesn't work. Have given up trying to get through by phone. My DD has been cancelled, so please get in touch to resolve.
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Richard Knott
(@reknott) reported
from
Burnham, England
Just been cut off after being on hold for half an hour to @virginmedia to chase my complaint that they haven’t responded to. Poor broadband speeds, poor connectivity and poor customer service. Shocking
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gareth moore
(@gareth5274) reported
from
Maidenhead, England
@virginmedia any chance of any help, been phoning since Friday and still getting nowhere. Ta.
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Squeakz
(@squeakz73) reported
from
Hillingdon, England
@virginmedia We last requested to the money back on Jan. You lied and said you never got a request from vodaphone. Vodaphone however have asked you loads of times and said you are the worst to work with. They have a lot of trouble getting you to cooperate!
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DC
(@dc89lfc) reported
from
Slough, England
@virginmedia 3 days I've been having non stop issues now! I can't work because of it being down (which is costing me money!). I scheduled an engineer visit, who can't get here until Friday and now just received a text to say its been put on hold! Wtf is going on.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ben
(@Ben27045969) reported
@BBCWatchdog @Ofcom Hey @virginmedia, been waiting over a week for a TV box to be delivered following a contract upgrade. Tried online chat after talking to 6 people, apparently our order was never placed but we have a confirmation email? Do you not value loyal customers?
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xX scotts man Xx
(@Morgan86481224) reported
@virginmedia Nothing they haven’t found our missing payment, they can’t tell us why the money keeps going missing, and all we got was “ummmmm yeah sorry”. We have put in a complaint because this continues to happen and we have asked for compensation.
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Pablo Discobar
(@PaulDevenney) reported
It's amazing the fine margins in life. After many years I decided I may switch to @virginmedia for my phone and broadband but since their site constantly takes me to an up-selling page followed by an error and phone number I'm just staying with Sky - bad websites lose my custom!
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Ben
(@Ben27045969) reported
Hey @virginmedia, been waiting over a week for a TV box to be delivered following a contract upgrade. Tried online chat after talking to 6 different people, apparently our order was never placed but we have a confirmation email? Do you not value loyal customers?
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Paul de Souza 🇬🇧🇪🇺🏁
(@_Paul_de_Souza) reported
@esmelucy23 @ITVSport @virginmedia Customer services call Im afraid.... may take 40 mins to get attention but if its that bad I think you should get it fixed.. something is wrong. Good luck... and thank you for your tweets. Warmest to you and family.
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Pierre Visser
(@Pierre_Visser7) reported
@virginmedia any problems in Limerick area? Have had no connection for quite a while now
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michaela walker
(@michaela_w_) reported
The service received as an existing customer by @virginmedia is disgusting. They put their prices up and up & the service gets worse. Our bill has doubled in price after our contract ran out. Our box doesn’t work properly & I have spent hours trying to get it sorted to no avail
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thomas
(@thomas82961188) reported
@virginmedia @BBCWatchdog virgin today your customer service dept was so rude calling me a liar then cutting me off also trapping me with a £240 bill to leave after having no wifi for over six months and no resolution breached contract🤔this is going to trading standard and other
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Andy Lutwyche
(@andylutwyche) reported
@MathsTeacherKYP @virginmedia I should add that Virgin tried to catch us out with an ancient router. The business practises of some companies is poor and I think we may move as a result.
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Smoochie
(@RobynSmoochie) reported
@virginmedia I want to cancel my contract. Can I do this online via my account or do I have to do it over the phone? Can you send me a link to terminate please