Virgin Media Outage Report in Hazlemere, Buckinghamshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Hazlemere, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hazlemere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 16: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Hazlemere, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Slough, Amersham, Aylesbury, Uxbridge, Hemel Hempstead, High Wycombe, Windsor, Hillingdon, Tring and Beaconsfield.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Internet | ||
Internet | ||
TV | ||
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hazlemere, England
Latest outage, problems and issue reports in Hazlemere and nearby locations:
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Ben Evans (@IamBenEvans) reported from Windsor, England
Don’t buy broadband from @virginmedia 2 years of poor service, topped off with them messing around a name change to extending the contract!
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Edwin (@Edgarcia2Edwin) reported from Hemel Hempstead, England
@virginmedia please can you disconnect me as soon as possible. Your service is appalling and your price hikes are ridiculous. Contact me ASAP seeing as I can't even get into My Virgin Media. I'm fuming.
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Rob Allan (@roballan07) reported from Maidenhead, England
@virginmedia Yes when talking about the quality of customer service I have received from @virginmedia in the past week.
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Catch Me If You Cancer (@catch_cancer) reported from Maidenhead, England
@virginmedia good afternoon. I've been on hold for 3 hours and been cut off twice. I'm a vulnerable customer and need to speak to someone
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Alisdair Smith (@alisdairrmsmith) reported from Berkhamsted, England
@SkyHelpTeam that's on the Sky Sports App as a @virginmedia customer but they don't provide customer services obvs
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Mark Donovan (@DonnyNo6) reported from Burnham, England
@virginmedia absolutely shocking that a supposed valued customer has to now wait six weeks for a sizeable refund. #virginmedia #shocking #poorservice
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Nicola Byles (@BylesNicola) reported from Rickmansworth, England
@virginmedia our broadband hasn’t been working for two days, says no service issues in the area, we can’t call & I need to work from home tomorrow. Please help
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Edwin (@Edgarcia2Edwin) reported from Hemel Hempstead, England
@virginmedia Thank you for answering so promptly. I have had the same package for 4 years. 2 boxes with BT sport. Nothing fancy. £85.50 is extremely steep and I therefore need to cancel. No TV contract should cost this much. Please direct me to the cancellations team. Thank you.
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LiamFitz (@LiamFitz) reported from Rickmansworth, England
@jasonnisse @virginmedia @usainbolt @Ofcom I think I saw both of the pushing trolleys laden with loo roll around Sainsbury's yesterday. Normal service should be back later although there are rumours of a stock of hand gel being delivered at lunchtime
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Pete Downton (@petedownton71) reported from Amersham, England
Ok, day 4 with no home broadband and I’m only aware there’s an issue because I kept chasing by phone rather than waiting for my new hub to be activated as suggested on the regular enquires number @virginmedia Thanks a bunch 👌
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nicole mcpolin (@nicmac_design) reported from Hillingdon, England
@virginmedia paying £26.95 for pay per view and it’s glitching and freezing every couple of seconds. I’ll be expecting money off my next bill, this is not the service I expect to receive for a ‘special event’ #RuizJoshua2 #boxing #virginmedia
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Paul B Toovey (@paul2v) reported from Hillingdon, England
@virginmedia my mum is trying to sort her mobile as she has a sim free phone and wants a bank sim to continue using her existing number in her new phone apparently your customer services were rude to her and put phone down on her
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Alisdair Smith (@alisdairrmsmith) reported from Berkhamsted, England
@adampowley @VirginMediaCorp They don't have any provision for anything that might be described as customer service let alone anything that would allow their customers to communicate with them #VirginMedia
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Matthew John Earley BBC (hons) (@o0MattE0o) reported from Hillingdon, England
@virginmedia Internet is down and you telling me to book a engineer, are you joking me... it just dropped a 9:00 this better be fixed as I 100% need to to do my job working from home safely under government guidelines.
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Man of Vision (@qshahawan) reported from Hillingdon, England
@virginmedia very poor customer service asked to down grade service as no longer in contract after spending 30 mins. All done. Get an email nothing changed back in contract called back 40 mins on hold then agent hung up. Called back again office closed Very bad service.
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Paul Andreianu 🇪🇺🇷🇴🇬🇧 (@andreianu) reported from Windsor, England
@virginmedia I’m afraid I won’t be using your services starting 2020. Average quality, poor customer service, huge prices.
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Please Social Distance (@6ft1tonsoffun) reported from Burnham, England
@virginmedia please help. Internet gone down. Totally kaput. Bad enough with two of us trying to work from home. More worried about kids whining if not fixed. Please help
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Nicole 💛 (@nblackman91) reported from Slough, England
@virginmedia so today has consisted of the WiFi dropping and my virgin 4G not working. You’re sure making isolation fun 🙄
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Man of Vision (@qshahawan) reported from Hillingdon, England
@virginmedia very disappointed in the service you are providing. I am being billed they bloody amount for the last few months where i have downgraded the bloody service.
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Darryl Robertson (@Darryl1712) reported from Hemel Hempstead, England
@virginmedia Yeah all channels, checked service status already and its showing all is ok
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kazalise (@Kazalise_TTV) reported
@virginmedia This is getting silly now, still no WIFI, not to mention for months now the service has been getting worse, yet the prices have risen. Time to look elsewhere for internet providers?
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Dean 🏳🌈🏳🌈 (@DA7Guy46) reported
@virginmedia @Jaym7t5 You havent as it is still down!! Sort it out! We pay enough and we get a crap service
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Ok (@okyesmate) reported
@virginmedia It's still occurring now. Some websites avaliable and others not at all. This has been going on for over 12 hours for the ENTIRE UK, this is pathetic service, and we get nothing but a copy-pasted response
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paul Broadhead (@pbroadhead68) reported
@virginmedia Down again
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stemo (@stemo8888) reported
@virginmedia The internet is down again!!!!!
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Ravona (@indakasa) reported
Disgusting outage today I will be phoning and coming out of contract if I can absolutely horrendous when supposed to work from home now my wage is affected #virginmedia
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Ash Pal (@AshPal20) reported
@virginmedia It’s down again!! The only thing consistent with Virginmedia is increasing the prices!
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ColonelKickass (@ColonelKickas) reported
@virginmedia down again!!!🤬
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luke rutherford (@lukerutherford2) reported
Down again? Wtf @virginmedia
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JJ Hazan (@HazanJJ) reported from Blackheath, England
@virginmedia Still down in Lewisham SE8 for me