Virgin Media Outage Report in Hazlemere, Buckinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hazlemere, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hazlemere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Hazlemere, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Hemel Hempstead, Slough, West Drayton, Aylesbury, Amersham, Beaconsfield, Chesham, High Wycombe, Uxbridge, Berkhamsted and Windsor.
| City | Problem Type | Report Time |
|---|---|---|
 Hemel Hempstead |
Internet | |
| Slough |
Wi-fi | |
| Slough |
Internet | |
| Slough |
Internet | |
| Slough |
Internet | |
| Slough |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Hazlemere, England
Latest outage, problems and issue reports in Hazlemere and nearby locations:
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𝘳𝘪𝘭𝘦𝘺 (🌿𝘵𝘩𝘦𝘺/𝘵𝘩𝘦𝘮🌿)
(@LGBTSwift13) reported
from
Hillingdon, England
@virginmedia i don’t tend to Tweet at brands much, but i’m actually disgusted by your mobile team. my direct debit was cancelled, i wasnt told about it, and then my service suddenly stops! had to call to find out it was blocked because the direct debit was closed! unbelievable!
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Joshua May
(@JoshMayormaynot) reported
from
Hillingdon, England
@virginmedia - 27 minutes on the phone to you to them be cut off! I have now been on hold for 34 minutes second time round so far. I have been on your app, but there are problems in the area; just want to find out why my phone is not working. Not feeling very like a VVIP!
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Man of Vision
(@qshahawan) reported
from
Hillingdon, England
@virginmedia very poor customer service asked to down grade service as no longer in contract after spending 30 mins. All done. Get an email nothing changed back in contract called back 40 mins on hold then agent hung up. Called back again office closed Very bad service.
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Debi Brown
(@debi_feltimo) reported
from
Maidenhead, England
@virginmedia Cannot access my account online, forgotten my security question so cannot call, it’s my elderly dads account I set up for him. He moved today,none of your staff will help me as I don’t have the answer. He has now moved, has no contact to outside world, please help!
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Alisdair Smith
(@alisdairrmsmith) reported
from
Berkhamsted, England
@SkyHelpTeam that's on the Sky Sports App as a @virginmedia customer but they don't provide customer services obvs
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Mark Donovan
(@DonnyNo6) reported
from
Burnham, England
@virginmedia absolutely shocking that a supposed valued customer has to now wait six weeks for a sizeable refund. #virginmedia #shocking #poorservice
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Rob Allan
(@roballan07) reported
from
Maidenhead, England
@virginmedia It was a terrible experience. 3 different people over a period of 1 hour 20 minutes. I had to explain the situation 3 times. You need to review your Customer Services approach as today it appears broken.
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Rochdale Cowboy
(@Rochdale_Cowboy) reported
from
Maidenhead, England
@UxbridgeLord @marxistniklas @Jim27371416 @DansTweeterings @jeremycorbyn @virginmedia There'll be nothing stopping you from buying it in the future. Not sure what your issue is with a policy that gives other people something you don't want, and which doesn't cost you anything.
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Debi Brown
(@debi_feltimo) reported
from
Maidenhead, England
@virginmedia Transfer, he moved today so is really panicking that he cannot contact anyone. I can’t even check if the service will be available in his new home
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Paul Andreianu 🇪🇺🇷🇴🇬🇧
(@andreianu) reported
from
Windsor, England
@virginmedia I’m afraid I won’t be using your services starting 2020. Average quality, poor customer service, huge prices.
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Darryl Robertson
(@Darryl1712) reported
from
Hemel Hempstead, England
@virginmedia Yeah all channels, checked service status already and its showing all is ok
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Man of Vision
(@qshahawan) reported
from
Hillingdon, England
@virginmedia very disappointed in the service you are providing. I am being billed they bloody amount for the last few months where i have downgraded the bloody service.
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Rugged Land Specialist: Arthur Tolmie
(@CaptnBeard) reported
from
Windsor, England
Abysmal customer service from @virginmedia - just wanted to change aome account details, now I think I will change provider.
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MarkBlunden
(@markblunden) reported
from
Maidenhead, England
@virginmedia you’re broadband has gone from great to very unreliable. It seems to drop out regularly now. Paying a lot for your service sort it out!!
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Paul B Toovey
(@paul2v) reported
from
Hillingdon, England
@virginmedia my mum is trying to sort her mobile as she has a sim free phone and wants a bank sim to continue using her existing number in her new phone apparently your customer services were rude to her and put phone down on her
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nicole mcpolin
(@nicmac_design) reported
from
Hillingdon, England
@virginmedia paying £26.95 for pay per view and it’s glitching and freezing every couple of seconds. I’ll be expecting money off my next bill, this is not the service I expect to receive for a ‘special event’ #RuizJoshua2 #boxing #virginmedia
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Pete Downton
(@petedownton71) reported
from
Amersham, England
Ok, day 4 with no home broadband and I’m only aware there’s an issue because I kept chasing by phone rather than waiting for my new hub to be activated as suggested on the regular enquires number @virginmedia Thanks a bunch 👌
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𝘳𝘪𝘭𝘦𝘺 (🌿𝘵𝘩𝘦𝘺/𝘵𝘩𝘦𝘮🌿)
(@LGBTSwift13) reported
from
Hillingdon, England
@virginmedia they told me it was because my direct debit had been cancelled (not by me though) and that, as a result, my service had been stopped. i’m more shocked that you have the ability to shut down the phone of someone with a disability with no warning. no text, letter, call, email etc
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Rob Allan
(@roballan07) reported
from
Maidenhead, England
@virginmedia Yes when talking about the quality of customer service I have received from @virginmedia in the past week.
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Alisdair Smith
(@alisdairrmsmith) reported
from
Berkhamsted, England
@adampowley @VirginMediaCorp They don't have any provision for anything that might be described as customer service let alone anything that would allow their customers to communicate with them #VirginMedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ellen Clitherow
(@Ellen_Clitherow) reported
@virginmedia has appalling customer service #virginmedia
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moll
(@molliedyson) reported
@virginmedia - ridiculous - you have made a huge error and owe me over £130. You don’t wait to pay this so keep lying and making me call over and over again, opening new cases and never hearing from you. Worse provider EVER
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🔥ams
(@xamyjordansmith) reported
@virginmedia The problem I was having was that my tv don’t have WiFi, that’s why I wanted to plug the fire stick into the virgin TiVo box because that has internet, is that even possible
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Sara
(@SaraAlNakeeb) reported
@virginmedia I have been talking with your so called “Customer service” for 3 hours!!! And going in circles! 😤🤬🤬
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Ilona Andrews
(@IlonaAndrews17) reported
@virginmedia please could someone get back to me with where my replacement router is? It was ordered on 5th Jan and told it would be 3-5 days but I haven't received it and we are still having issues. I don't have time to spend another hour on hold trying to chase it up😪!
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Jennifer Hawkins
(@_JenniferKH) reported
@virginmedia Could you please explain that after 3 hours trying to get through to your colleagues in order to resolve an existing issue, why we were just told re-start our router (the new one we had installed this morning!)?
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Paul Quinn
(@pquinn89) reported
@virginmedia Hi, I filled in the bereavement form to transfer services into my name from my mother's last Sunday.I thought what a great simple service as I don't feel ready to speak on the phone about it yet. Still not heard anything back and now my phone service has been cut off
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Roxanne Hunt
(@roxey_4) reported
@virginmedia I have done that today already and they told me the fix date was 31/03/21 - no one seems to be helping me! I work from home as does other people at the moment and I cannot afford to have issues like this daily & nothing be done when I call!
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Julz🐝
(@NiSaBulaVinaka) reported
@virginmedia Thank you. Been on hold for 20 minutes & being charged!! This is not good customer service. It's slightly worrying that the service is so bad that every customer service person is involved on a call right now.
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Dylan
(@DylanGeddes1) reported
@virginmedia Yes and there is but twice in a week is beyond a joke. Why am I paying for a service im not receiving