Virgin Media outages and service status in Henley on Thames, England

Problems in the last 24 hours in Henley on Thames, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Henley on Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Henley on Thames, England

The most recent Virgin Media outage reports came from the following cities: Beaconsfield, Reading, Henley on Thames, High Wycombe, Maidenhead, Marlow, and Bracknell.

City	Problem Type	Report Time
Beaconsfield	Internet	5 days ago
Reading	Internet	9 days ago
Reading	Total Blackout	15 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Henley on Thames, England

Latest outage, problems and issue reports in Henley on Thames and nearby locations:

• 
  jayesh Patel (@jayp171) reported 4 minutes ago from Maidenhead, England

  @virginmedia is there a problem in the Maidenhead area?

• 
  Jessica Boshier (@djmessyxjessy) reported 6 minutes ago from Reading, England

  @virginmedia why do you keep hanging up on your help line thatwere on hold for, for 30 minutes a time. Answer and help

• 
  𝓓 𝓪 𝓶 𝓲 𝓮 𝓷 (@DamienPSmith) reported 16 minutes ago from Bracknell, England

  @virginmedia how soon before that issue is resolved? I’m in the RG12 area? Trying to work from home

• 
  Cameron🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@CRJG_) reported 17 minutes ago from Bracknell, England

  Huge congrats to @virginmedia for having a web chat service that is so bad that I joined the chat to upgrade my broadband, but after waiting for an eternity for replies I’m pretty much ready to just close my account

• 
  Bowlesy (@Chateauneuf64) reported 17 minutes ago from Wokingham, England

  @virginmedia all week had total Broadband outages and down again now (past hour). Received a text from VM with link to follow (self help) and guess what, I need Internet to access! Trying to WFH just impossible. Every hour we have issues.

• 
  Craig (@Rochdale_Cowboy) reported 17 minutes ago from Maidenhead, England

  @virginmedia I don't know. You never answer the phone when I call you.

• 
  ☁️ Chris Reddington (@reddobowen) reported 24 minutes ago from Winnersh, England

  @virginmedia - Internet seems to have gone down in RG41, and your status page isn’t working. Can you confirm / when will it be back? Thx

• 
  Maxwell Perris (@MaxwellPerris) reported 26 minutes ago from Maidenhead, England

  @virginmedia That you don't have enough staff to meet customer demand, apparently you don't have a complaints team and a £20 credit should solve all our problems. We never had this issue when we were with @SkyBroadband

• 
  Phil Stacey (@PhilStace20) reported 29 minutes ago from Maidenhead, England

  @denman79 @virginmedia The irony is that @virginmedia are more like the Pistols -‘No point in asking you’ll get no reply’ and they seem ‘Pretty Vacant’ but ‘Never mind all that…..’ can someone please take some responsibility and ownership that seems to be sadly lacking atm

• 
  faye harland (@fayeharland) reported 30 minutes ago from Woolhampton, England

  @virginmedia hi there not sure if you can help. We’ve been trying to contact my Uncle for a few days on his landline and it’s going direct to the message service. We’re getting quite worried about him and wondered if it’s possible to see if there’s a fault on the line?

• 
  Daniel Bonilla (@danbon1973) reported 32 minutes ago from Wokingham, England

  @virginmedia how do I check my virgin status if the status page doesn't work? Is there an outage in GU21 area?

• 
  Dawn Fabbricatti🇿🇦🇮🇹 (@DawnFabbricatti) reported 33 minutes ago from Reading, England

  @virginmedia You LITERALLY cannot be serious right now? Is this how you believe my issue will be solved? And yes, in the last 19 days I have rebooted twice.

• 
  Neil Aston (@naston23) reported 34 minutes ago from High Wycombe, England

  @virginmedia But they don’t cancel when I ring up so why would I waste my time doing that. I’m not spending another hour on the phone to achieve nothing again.

• 
  Christine (@LiveArtLondon) reported 35 minutes ago from Eton Wick, England

  TERRIBLE timing @virginmedia! No internet and down till tomorrow!!!?!?!?!?!

• 
  Bob Beveridge (@BobBeveridge1) reported 38 minutes ago from Reading, England

  @virginmedia Very poor service today - internet cut out at least three times, during separate on-line meetings -once at 9.50, once late morning, once mid afternoon. What was going wrong ? RG4 Area31

• 
  FFR Tweets💥🚀 (@FfrTweets) reported 42 minutes ago from Maidenhead, England

  @virginmedia really difficult to get connected with an agent and some decent support, been trying to reach for days, just get Bots! @richardbranson

• 
  Tom (@Tom38971529) reported 46 minutes ago from Wokingham, England

  @virginmedia Well I would speak to a member of the team but always get the call cut short and I ask for a call back if the line goes dead. Twice yesterday ot happend Nd never got a phone call back

• 
  Neil Aston (@naston23) reported 47 minutes ago from High Wycombe, England

  @virginmedia I’ve phoned up twice to cancel and you sent me a £5 off voucher so that clearly hadn’t worked. No one has responded to my message either so that’s not looking great either

• 
  Bowlesy (@Chateauneuf64) reported 52 minutes ago from Wokingham, England

  @virginmedia OK guys, could you ask your team behind the scenes to turn my BB signal up just a tad, you know, enough so it actually works? As your putting your prices up would be great to experience what I'm actually paying for now! Thanks

• 
  faye harland (@fayeharland) reported 59 minutes ago from Reading, England

  @virginmedia Hi again. Just letting you know we’ve made contact with him and all seems fine. So please can we cancel the engineer for Friday.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kathy Miller (@KathyMi25429227) reported 5 minutes ago

  @virginmedia WiFi cutting out twice today and in last 2 days. Inconvenient at best. Why? Postcode says no issues..

• 
  Mike T (@Tutts558) reported 6 minutes ago

  @fia I can rewind my Virgin Media to show you Max breaking the rules. Why can't you ? It effects the result, and other teams responses to what you do. You clearly favour him. Terrible decision.

• 
  SJL (@lambypies) reported 9 minutes ago

  @tom550993 Haggled Virginmedia down to £50 a month for decent broadband, one set top box for live TV and the middle TV package. Now TV and Netflix still trials less than £75. If I could get a decent reception with an aerial I would ditch the box too.

• 
  luke Burton (@lukee_31590) reported 10 minutes ago

  @virginmedia Don’t go to Virgin there internet has been **** for weeks I have got in contact with them and they have done nothing what a ******* joke (stay away)🚨🚨🚨🚨🚨🚨🚨🚨🚨🚨🚨

• 
  Jonathan H (@howdo01) reported 13 minutes ago

  @virginmedia I did, says all was working no faults or errors, so don't what else I can do, must be your end.

• 
  entrustTMF (@entrustTMF) reported 18 minutes ago

  @nameHarryPalmer @virginmedia That's EXACTLY it. They couldn't be bothered to fix it, didn't tell me, cut me off completely and didn't bother to organise ANY kind of repair. It just beggars belief Words almost fail me as to how poor an organisation @virginmedia have turned out to be throughout all of this

• 
  Ben C (@BenChubb4) reported 21 minutes ago

  Hey @virginmedia still 2hrs and 20 mins remaining to call me like you said you would to update/fix the fact that I’ve had no email access on any device for 11 days. Only 2 days over your last SLA. P.s. Thanks m not available to speak to Saturday, Sunday Monday

• 
  Kamran360 (@kamran360) reported 24 minutes ago

  @virginmedia as a loyal Customer all you want is a good service and for your Internet to be working but it’s so difficult to get through to you. I’ve lost out on a days work. If it continues I would be cancelling my direct debit due to lack of Customer Service and lack of servic

• 
  Brendan (@sabrevan) reported 25 minutes ago

  @virginmedia - no broadband since Wednesday night. I managed to speak to a person at your help centre. They told me there was there is no service! Wow. When asked what the cause of the problem was, I was told that the engineers were looking into it. What is causing the issue?

• 
  Chib Ma Nib (@chibmanib) reported 26 minutes ago

  @virginmedia please sort your Internet services out. Its up and down all day and now I've been without wifi for 2 whole days