Virgin Media outages and service status in Henley on Thames, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Henley on Thames, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 8, 3:46 PM GMT+1.
- Internet (65%)
- Wi-fi (22%)
- Total Blackout (9%)
- E-mail (4%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Henley on Thames, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Henley on Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 10: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Henley on Thames, England
The most recent Virgin Media outage reports came from the following cities: Reading, Warfield, Maidenhead, High Wycombe, Wokingham, Beaconsfield, Henley on Thames, and Bracknell.
| City | Problem Type | Report Time |
|---|---|---|
 Reading
|
Internet | 2 days ago |
|
Reading
|
Internet | 2 days ago |
|
Reading
|
Internet | 3 days ago |
|
Warfield
|
Internet | 8 days ago |
|
Reading
|
Wi-fi | 10 days ago |
|
Reading
|
Internet | 10 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Henley on Thames, England
Latest outage, problems and issue reports in Henley on Thames and nearby locations:
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Kerryn Newman (@kerrynnewman) reported from High Wycombe, England@virginmedia what's going on with my internet. No notification of problems!
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Ang Gray (@fostersbarbie) reported from Wokingham, England@virginmedia tv,internet down for last 2 hours... hub flashing 2 green arrows.., help?!
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Neil Aston (@naston23) reported from High Wycombe, England@virginmedia Nope. No one has contacted me again, which is pretty much what I expected. If you want to come and do the outside work and fit the cables you’re more than welcome to. But my Sky broadband is being installed Wednesday so and I’ve tried to cancel my contract 3 times now so I’m done
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Bowlesy (@Chateauneuf64) reported from Wokingham, England@virginmedia And there you have the extent of VM customer care folks!
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Neil Aston (@naston23) reported from High Wycombe, England@virginmedia I’ve phoned up twice to cancel and you sent me a £5 off voucher so that clearly hadn’t worked. No one has responded to my message either so that’s not looking great either
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Mike Biscoe (@MikeBiscoe1) reported from Reading, EnglandIf anyone is interested in how much @virginmedia are overcharging for their dreadful service, I’ve just been offered a price match on cancellation to move to a different supplier. £27.50/month for a service for which they originally increased price to £105/month
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Nicky Booty (@nickybootyy) reported from Reading, England@virginmedia when will the problems in rg1 be resolved?
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iszi (@iszi_lawrence) reported from Reading, England@virginmedia internet is down in RG30 (router is white but no internet). Checked on mobile I’m not the only one experiencing problems in the area.
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Al (@AlistairNCox) reported from Crowmarsh Gifford, England@virginmedia do you know how much longer the internet will be down in OX10 8 ??
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Haider Al-Rekabi 🏴☠️ (@HaiderAlRekabi) reported from Reading, England@virginmedia There is no problem in my area. My problem is specific to my account.
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Ultra Mugnus (@mkn1ght) reported from Reading, England@monstroso @virginmedia A problem we all have.
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Jessica Boshier (@djmessyxjessy) reported from Reading, England@virginmedia why do you keep hanging up on your help line thatwere on hold for, for 30 minutes a time. Answer and help
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jayesh Patel (@jayp171) reported from Maidenhead, England@virginmedia is there a problem in the Maidenhead area?
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Bowlesy (@Chateauneuf64) reported from Wokingham, England@virginmedia Broadband down again, 2nd week in a row. Had one day of service and stupidly canx Engineer due next day and hey presto back down we go again. 1 week wait for engineer, 1 day of BB, and now earliest slot for Engineer +1 week. Buyer beware. Typing whilst 50 mins holding with VM!
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Carys Green (@AV_Carys) reported from Reading, EnglandFeeling a tad disgruntled with @virginmedia I had to go into office today even though got tonsillitis as no broadband at home 😤 been two days now and trying to get hold of virginmedia impossible! Limited TV service I can live with but need broadband to work!
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Caryn Sinclair (@ce141974) reported from Maidenhead, England@virginmedia your customer service is beyond bad!! When making a complaint because I have no internet your representative desires to shout over me! I’ve been waiting 3 days!! Shocking!!!
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Dawn Fabbricatti🇿🇦🇮🇹 (@DawnFabbricatti) reported from Reading, England@virginmedia You LITERALLY cannot be serious right now? Is this how you believe my issue will be solved? And yes, in the last 19 days I have rebooted twice.
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Phil Stacey (@PhilStace20) reported from Maidenhead, England@virginmedia It’s more about how this can’t be dealt with online and spending a busy day trying to get to talk with someone who actually can help. #Disgraceful #expectedthis
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Kathy mckenry (@KathyMck1962) reported from Reading, England@virginmedia can you advise how much longer our internet will be down in the Tilehurst Reading area had no internet since 8pm yesterday? ?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Game of the People (@GameofthePeople) reported@virginmedia is the Clients Support Team a bona fida Virgin media account?
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Dale Ash (@discoDA1875) reported@virginmedia Sky Sports Plus not working. Sort it out.
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B M50 (@BM502s) reported@biggle1908 @C_Midd99 Rkid had the same issue with his Sky package & price, so switched to Virgin Media, now saving £70 a month with faster broadband. Couldn’t be happier with it.
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James (@jamestaylor1) reported@KenWhittall68 @virginmedia It was the same on sky. Not down to Virgin
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Tony Davies (@Davies20Tony) reported@SwanGirlH @virginmedia Im having the same issues Hayley. Spoke to Virgin today and tried a factory reset but to no avail. Got a technician coming out to try and sort it tomorrow.
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simon withers (@KalEl_WBS) reported@virginmedia I’m tired of repeating myself, I’ve sent multiple DMs to you and you never reply.
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Lynne (@ljbrameld) reported@RichardMorrow10 @virginmedia You’ll be lucky. I left them & changed Broadband company. They said I was due credit & would send a cheque (cheque 🥴). Still waiting. Bet it never arrives.
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John Miles (@WHUbluesman) reported@virginmedia @D4N7O Not working here
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Gaz Beech (@gazbeech) reported@virginmedia is there a problem in the Lincoln area with internet and tv? They have been down all morning
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dawnieC (@CorkinDawn) reported@virginmedia I already said i did status check which is estimating 5.08pm fix. My point was text says should be fixed shortly. I dont consider 9hours being shortly. Why does this happen more often now? You are no longer reliable any more 🙁