Virgin Media Outage Report in Henley on Thames, Oxfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Henley on Thames, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Henley on Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (7%)
-
E-mail (5%)
-
Phone (2%)
Live Outage Map Near Henley on Thames, Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Reading, Bracknell and Chinnor.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Reading |
Total Blackout | |
| Reading |
Internet | |
| Reading |
Internet | |
| Reading |
Wi-fi | |
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Henley on Thames, England
Latest outage, problems and issue reports in Henley on Thames and nearby locations:
-
ruthless
(@chopper2fit) reported
from
Bracknell, England
@virginmedia I would never ever recommend your broadband service to anyone !! Constant issues! Came back to you from sky as was promised a much better service !! Guess what it’s worse than ever
-
Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia A fuse had tripped out on Friday - literally took engineer a few seconds to fix it
-
Becky
(@bmm1979) reported
from
Reading, England
@virginmedia hi, I’m trying to contact you regarding a mobile phone contract I wish to cancel, but can’t get through by phone and the chat function won’t pick up my problem
-
samtomkins
(@samtomkins) reported
from
Henley-on-Thames, England
@virginmedia how do I speak to someone about my mobile phone. I haven’t been able to swap my sim as my sim port is broken, so today you have cut me off, despite me still paying bills!!!
-
Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia Came back on Sunday morning, obvs pleased it was fixed but a 14 hour outage this weekend following a 46 hour outage last weekend, service used to be so good but seems to be very unreliable at the moment
-
David Bruton
(@OutdoorDaveGB) reported
from
Reading, England
@PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !
-
Paul Bowsher
(@boffbowsh) reported
from
Wokingham, England
Virgin Media down again today. Getting increasingly tempted by FTTPoD.
-
Nigel
(@nigel_dawson) reported
from
Bracknell, England
@virginmedia just switched to you guys this week to get away from poor broadband! What a joke this is, now paying more and I have no service at all. Cheers 😡
-
David Bruton
(@OutdoorDaveGB) reported
from
Reading, England
@GBRChris_A @virginmedia Not good! Unfortunately my experience of their Customer Service/Technical support when required a couple of years ago was frankly lamentable. Lots of promises absolutely zero action/solutions
-
Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia Came back on late Sunday afternoon - obvs pleased its back on but shouldn’t really have taken 46 hours to fix
-
Rochdale Cowboy
(@Rochdale_Cowboy) reported
from
Maidenhead, England
@virginmedia Perhaps try kerpying your internet service 'up' for 26mins. Currently you're up to 17mins past the hour before it fails. Keep practicing.
-
Bucksbowler
(@bucksbowler) reported
from
High Wycombe, England
@virginmedia Still having connection issues in High Wycombe
-
Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia Down again! Your service is a shambles at the moment
-
aamer habib
(@aamer74) reported
from
Maidenhead, England
@virginmedia It is all plugged in but every day when it gets hot it stops working and does not come on till the late evening and in the morning it’s the same back to not working
-
Marvellous Meite 🇨🇮
(@rfc_1871) reported
from
Reading, England
@virginmedia get your shit together ffs
-
Martin S
(@Boanz62) reported
from
Reading, England
@barrowboy78 @virginmedia Couldn’t stream a film last night as broadband was sooooo slow! It’s rubbish really.
-
Ryan Byford
(@cobysaur) reported
from
Wokingham, England
I wonder if @virginmedia and @vodafoneuk use the same backbone or something. Both services are down or extremely slow since 17:00
-
Rochdale Cowboy
(@Rochdale_Cowboy) reported
from
Maidenhead, England
@Bluebird_7777 @virginmedia Cancel your direct debit. And when they call you - ask them to fix your box
-
SassyElo
(@Elobeid82Sausan) reported
from
High Wycombe, England
@virginmedia No interest connection in High Wycombe. Please advise on when the issue will be resolved.
-
Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia I texted that number yesterday at 1840 and never got a reply
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Irritating_Llama 💀
(@LlamaIrritating) reported
@virginmedia Both phone and pc via chrome and opera so no it's a virgin media problem
-
Graham Mac
(@Gramsilver1) reported
@virginmedia PZ DB and Chris from the twitter team. Are you just running down the clock till the weekend and ignoring the disgraceful situation you have left me in for a month? Who's in charge there?
-
VICS
(@VICSunderland) reported
@virginmedia Unfortunately your manager was no help, u have now left a veteran without internet access or phone which was the only thing keeping them alive, u should hang your head in shame & I hope nothing happens to this Veteran 😡
-
Brooke Smedley
(@Brooke_Smedley) reported
@virginmedia Yes I received an email to advise me the complaint in closed
-
Nick Briggs 🌳
(@NickBriggsNFFC) reported
@virginmedia 4th time in last 10 mins - wife has called and been told no issues
-
Sid Celery
(@sidcelery) reported
@virginmedia Because I was getting ready to travel as well I didn't have the time to sort it out. Now I'm back in one place with time to test all options we found a solution together. All's well that finally ends well
-
Mia Peters
(@CrimsonHeart1) reported
So #virginmedia have screwed up my broadband after a widespread fault in the street but can only come to fix it on Tuesday. Must do better #virginmedia
-
Graham Mac
(@Gramsilver1) reported
@virginmedia Not good enough. I was to have compensation paid 1 month ago. I still don't have it. Chris ignores the replies. Would you like me to cancel my entire package ?
-
Graham Mac
(@Gramsilver1) reported
@virginmedia @WhatDoiDoWrong Can you tell DB PZ or Chris to answer my emails and sort out the horrendous problems you have caused me?
-
Robyn Davies
(@r0bynDavies) reported
@virginmedia I am overseas and will not be phoning the number, I need an email address to contact to raise a complaint please.