Virgin Media outages and service status in Henley on Thames, England

Problems in the last 24 hours in Henley on Thames, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Henley on Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Henley on Thames, England

The most recent Virgin Media outage reports came from the following cities: Reading, Henley on Thames, High Wycombe, Maidenhead, Marlow, Bracknell, and Beaconsfield.

City	Problem Type	Report Time
Reading	Total Blackout	4 hours ago
Henley on Thames	Internet	11 hours ago
High Wycombe	Internet	2 days ago
Reading	E-mail	2 days ago
Reading	Internet	4 days ago
Maidenhead	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Henley on Thames, England

Latest outage, problems and issue reports in Henley on Thames and nearby locations:

• 
  Bob Beveridge (@BobBeveridge1) reported 57 seconds ago from Reading, England

  @virginmedia Very poor service today - internet cut out at least three times, during separate on-line meetings -once at 9.50, once late morning, once mid afternoon. What was going wrong ? RG4 Area31

• 
  Rob McEwan (@robmcewan1966) reported 8 minutes ago from Finchampstead, England

  @virginmedia Truly astounding. I have spent hours trying to get virgin to actually carry out promises made and we’re still not there. I’ll swear the customer services reps I speak to are under so much pressure to move on to the next call they make it up as they go.

• 
  Christine (@LiveArtLondon) reported 13 minutes ago from Eton Wick, England

  TERRIBLE timing @virginmedia! No internet and down till tomorrow!!!?!?!?!?!

• 
  Paul Collier (@Pablocollier) reported 17 minutes ago from Wokingham, England

  @virginmedia Patchy. And the weekends enquiry regarding possibly upgrading... Non existent service.

• 
  Andy Barr 🇬🇧🇪🇺 (@AndyBarr79) reported 18 minutes ago from Reading, England

  @virginmedia Hi see first tweet in chain, I have been waiting on CS whom I called and raised a call back complaint request with before I tweeted my frustration

• 
  Bowlesy (@Chateauneuf64) reported 19 minutes ago from Wokingham, England

  Really hard to support brand @virginmedia and recommend them to anyone for Broadband. They may be the only competitor to BT but do you have to compete for last place?

• 
  Safdar Mustafa (@safdar) reported 21 minutes ago from Reading, England

  @virginmedia Please can you help me to terminate my contract and service with you since it’s unbearable and unprofessional when I’m having work meetings to constantly get disconnected? It’s impossible to speak to a Virgin support human too so I’m left with no choice. Please help me on this.

• 
  Craig (@Rochdale_Cowboy) reported 23 minutes ago from Reading, England

  @virginmedia @LudaLukeUK That webpage isn't working. Presumably because your network is down!

• 
  Haider Al-Rekabi (@HaiderAlRekabi) reported 24 minutes ago from Reading, England

  @virginmedia and any chance someone replying to my message via app? I waiting for 50 minutes now. I have broadband down since 18:00 RG2.

• 
  Richard Knott (@reknott) reported 25 minutes ago from Burnham, England

  Just been cut off after being on hold for half an hour to @virginmedia to chase my complaint that they haven’t responded to. Poor broadband speeds, poor connectivity and poor customer service. Shocking

• 
  Mike Biscoe (@MikeBiscoe1) reported 26 minutes ago from Reading, England

  @virginmedia @VirginMedia_TV trying to get through to your customer services for explanation of bill. #losingthewilltolive

• 
  Alex Bennell (@ABennell4709) reported 30 minutes ago from Twyford, England

  @virginmedia broadband issues in RG10? Please could you look into ASAP? I have no connectivity at all. Thanks

• 
  oluwa 🇳🇬 (@UrineMan) reported 31 minutes ago from Burnham, England

  it should be illegal for virgin media to advertise their broadband as the fastest and most reliable. it’s absolutely ****

• 
  faye harland (@fayeharland) reported 34 minutes ago from Reading, England

  @virginmedia I’m not sure if they do. Happy to do another web chat to cancel.

• 
  Daniel Bonilla (@danbon1973) reported 48 minutes ago from Wokingham, England

  @virginmedia how do I check my virgin status if the status page doesn't work? Is there an outage in GU21 area?

• 
  Safdar Mustafa (@safdar) reported 52 minutes ago from Reading, England

  @virginmedia My WIFI is unbearable and affects my day of online meetings. I’ve done the usual troubleshooting and have your app too. Calling your support is useless and I can’t get through to a human. What do I need to do to resolve my issues? Message your CEO?

• 
  iszi (@iszi_lawrence) reported 53 minutes ago from Reading, England

  @virginmedia internet is down in RG30 (router is white but no internet). Checked on mobile I’m not the only one experiencing problems in the area.

• 
  Mike Biscoe (@MikeBiscoe1) reported 54 minutes ago from Reading, England

  If anyone is interested in how much @virginmedia are overcharging for their dreadful service, I’ve just been offered a price match on cancellation to move to a different supplier. £27.50/month for a service for which they originally increased price to £105/month

• 
  faye harland (@fayeharland) reported 55 minutes ago from Reading, England

  @virginmedia Hi again. Just letting you know we’ve made contact with him and all seems fine. So please can we cancel the engineer for Friday.

• 
  Phil Stacey (@PhilStace20) reported 58 minutes ago from Maidenhead, England

  @denman79 @virginmedia The irony is that @virginmedia are more like the Pistols -‘No point in asking you’ll get no reply’ and they seem ‘Pretty Vacant’ but ‘Never mind all that…..’ can someone please take some responsibility and ownership that seems to be sadly lacking atm

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Walthamstow Life (@WalthamstowLife) reported 4 minutes ago

  @virginmedia Why are internet services down AGAIN in #E17? Your service is utter rubbish!

• 
  Andrea (@Gertrudemo81) reported 4 minutes ago

  @virginmedia Hi. We are having broadband issues in our area. It says fixed date 17th April. Surely that can’t be right? A week away to fix it??

• 
  Simon 🎳🇪🇺🇬🇧 (not parody) (@S_Herbie) reported 5 minutes ago

  @sharonmariahall @virginmedia I rarely have any issues with the service and pay a good price on my current contract

• 
  Alloqui Strix (@AlloquiStrix) reported 5 minutes ago

  @virginmedia First thing this morning you said the outage in my area (22) would continue for another week,then another message saying it would be fixed today, and now a message saying it'll be a week again. Is there a playbook you guys are using to wind up its customers?

• 
  Shaun (@shauny67) reported 11 minutes ago

  @virginmedia @itswesty Is this WiFi or ethernet if WiFi will be a device issue. Turn all devices off, restart the hub then bring one device up at a time until the internet drops then will know which device has the issue.

• 
  lindsay (@LPorro123) reported 11 minutes ago

  @virginmedia help since we received our new control with Atlantic the box link is not working , keep ringing your help desk and either get put on hold , told will ring back or booted off help please thanks

• 
  Becca Jane (@BeccaJane182124) reported 11 minutes ago

  @virginmedia not impressed with customer service! As a loyal customer for over 5 years I was looking to upgrade to the sports package with Netflix and WiFi. I was refused the £52.99 deal as that is “only for new customers”. I was told I would need to pay £130 for the same deal!

• 
  Keith A Pearson (@keithapearson) reported 13 minutes ago

  @virginmedia I've just wasted 55 minutes of my life trying to talk to your 'customer services' dept. Both the staff members I spoke to could barely communicate in English, and the line kept breaking up... until it died altogether. Wasted time, no resolution, and huge frustration. You're supposed to be a COMMUNICATIONS company! What am I expected to do now? Go through that same shambolic exercise again?

• 
  Clive (@clive503) reported 13 minutes ago

  @dvoradikal @virginmedia When I left this appalling company, I had so many calls I started calling them out for harassment! If they'd shown that much interest when I complained about intermittent broadband, I might have stayed! So glad I didn't thought! Better service, cheaper price!

• 
  Jane Samuels (@janeamanda67) reported 15 minutes ago

  @virginmedia our television signal has been awful since Tuesday. Picture is pixelated and scrambled. I’ve phoned customer service 4 times! Today I have been told the issue won’t be resolved until next Friday! Totally unacceptable