Virgin Media Outage Report in Farnham, Surrey, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Farnham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Farnham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (41%)
-
TV (35%)
-
Wi-fi (11%)
-
Total Blackout (8%)
-
E-mail (3%)
-
Phone (1%)
Live Outage Map Near Farnham, Surrey, England
The most recent Virgin Media outage reports came from the following cities: Farnborough, Fleet, Aldershot, Camberley, Guildford, Godalming, Woking, Yateley and Bagshot.
| City | Problem Type | Report Time |
|---|---|---|
 Farnborough |
Wi-fi | |
| Fleet |
Internet | |
| Aldershot |
Internet | |
| Camberley |
Phone | |
| Aldershot |
Wi-fi | |
| Guildford |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Farnham, England
Latest outage, problems and issue reports in Farnham and nearby locations:
-
©️🅰️®️🅾️ Lℹ️N📧
(@c_s_skinner) reported
from
Fleet, England
@virginmedia your WiFi box is rubbish, we keep loosing signal. Dreadful service. Do not recommend 😡
-
Daniel Saunders
(@danjsaunders) reported
from
Guildford, England
@virginmedia Yes this was one of the first things we tried. Ended up having a repull after two engineer visits, but still not fixed the issue. How about trying a new hub?
-
amy james.
(@AmyJ1996) reported
from
Farnborough, England
Right who has virgin media tv someone help us
-
Chantelle Newton
(@chantelle_ukccf) reported
from
Farnborough, England
@virginmedia I have a support query which I have submitted via the Virgin Media app and I have tried calling but I’m getting no where. Can you provide a contact channel that will actually get me the support I need?
-
Kim Ronaldson
(@rattyliveshere) reported
from
Guildford, England
Hi @virginmedia You “help” isn’t helpful at all. How do I get to a human for support on my Virgin landline please? Frustrated from Guildford
-
Kim Ronaldson
(@rattyliveshere) reported
from
Guildford, England
@virginmedia thank you for the reply... my home number is ex-directory and has been for years, how do i cancel this service please?
-
GeraldineMcCambridge
(@gerimcc) reported
from
Aldershot, England
@virginmedia I am having problems with my mobile. I can make calls but can not send texts or access the Internet unless I use WiFi. Texts do not go through
-
Julian Hull
(@JulianHull) reported
from
Farnborough, England
@virginmedia what’s happened to our internet?? I’m in GU14 trying to work from home. The last 2 weeks we’ve either had no internet or very very slow. Ran speed checks, used to be over 100, now it’s mostly around 6-15 and we are paying for 100
-
Lucy Spalton
(@lucy_spalton) reported
from
Fleet, England
@virginmedia Has everything gone down in Fleet? GU51
-
Viv Burrows
(@VivBurrows) reported
from
Lightwater, England
@virginmedia Pitifully poor, would never recommend them to a business
-
Stuart Zissman
(@stu_ziss) reported
from
Fairlands, England
@virginmedia So, after more than 25 years of Cabletel, NTL and now VM I have given up and am moving to Sky. VM customer service non existent, online support shocking and now I find I have to write a letter and post it to even cancel my contract. Feels like I’m back in the 80s
-
Dean
(@deanocranfield) reported
from
Witley, England
@virginmedia I need to cancel one of the mobiles contracts I have with you, it’s a phone my father used, but has had to go into care so won’t be needing it. Can’t get through by phone
-
Prof Mark Whiteley
(@MarkWhiteley) reported
from
Godalming, England
@virginmedia No - Still cannot get anyone to cancel the contract and send a final bill - even though I moved 3 weeks ago and wrote to you 5 weeks ago!!!!!
-
Prof Mark Whiteley
(@MarkWhiteley) reported
from
Guildford, England
@virginmedia - absolutely hopeless !!!! Trying to cancel as moving house ... telephone line for moving off due to Covid, web chat not working, no “button” on site to press even though instructions say to press it .... impossible to contact!!!!
-
Stuart Robson-Frisby (Ivanti)
(@StuRobsonFrisby) reported
from
Yateley, England
@virginmedia No broadband in GU46 7RR... is this part of the outage as have seen others in the area with issues but your website says no issues reported?
-
janet arias-ball
(@jjjjxxx) reported
from
Guildford, England
@virginmedia time to leave, you’re staff are wonderful individuals that spend hours trying to help your customers but at the end of the day you don’t care about your customers. Wonder what other providers are going to step in and help?
-
Daniel Saunders
(@danjsaunders) reported
from
Guildford, England
@virginmedia The same issue I contacted you over three months ago. My WiFi network kicking all devices off the network multiple times a day.
-
Najm Khan
(@rohaaminho) reported
from
Farnborough, England
Had the worst internet day ever. Never use Utility Warehouse or whoever own the line around here which is @virginmedia
-
JC
(@Jamesccampbell_) reported
from
Farnham, England
got my first zoom callback coming up and I BEG my Wi-fi don’t cut out @virginmedia 😣
-
Kim Ronaldson
(@rattyliveshere) reported
from
Guildford, England
By the way @virginmedia in addition to my earlier comment I’ve tried you text service 3 times and I’ve still not received a message
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
paul barrett
(@pbarrett32) reported
@virginmedia Still no service, what is going on please?
-
Reece
(@Reece2113) reported
@virginmedia I agreed to a package but i now want to cancel it as a different package works out better but when attempting to book an appointment the dates that are available i will not be in so i cant do that, anyway i can change the date of the appt?
-
OnlyOneMarcusStewart
(@andy_mcwhirter) reported
@virginmedia Sadly not no. This is probably just as frustrating as your customer services
-
LodgeontheEdge
(@lodgeontheedge) reported
@virginmedia Its now done. Found 1 helpful customer service person. Im still £22.00 out of pocket for using a 0345 number which i was instructed to use - I'm with o2 on a joint package. Cant believe charges I've incurred for your mistakes. So unimpressed with my VM experience so far.
-
Ian Caryl
(@IanCaryl) reported
@virginmedia Why when the internet went down at 14:30 did it take until 21:24 for it to be raised, and also why will it take that long to resolve. We both wfh and this is causing a major problem for the wife and I
-
Amy L
(@amy_l_34) reported
1/? @lutzschueler 24 weeks ago a @virginmedia engineer came to fix a problem with our tv box and ended up drilling through a pipe flooding our living room and hallway. We had water that bubbled back through cracks for a week. We were
-
James Anthon Birtles
(@JBirtles_FUT) reported
@virginmedia @EKxwe Hello, I can’t access my o2 priority app. It’s randomly logged me out and when I go to sign in with my virgin media account it either closes the app or comes up worth a error message ? Deleted the app. Reinstalled. Doesn’t work on iPhone or my iPad ?
-
OzyMike
(@OzyMike) reported
@virginmedia FFS what the hell. Wednesday 9am then told broadband out for next 6 hours FOR ROUTINE MAINTENANCE TO IMPROVE NETWORK. ABSOLUTELY NO WARNING. Do you understand how many ppl work from home. EH19
-
Amy L
(@amy_l_34) reported
8/8 hope you can appreciate how stressful this is for us. £1500 might seem like pocket change to you but it’s a large sum of money to us. @LutzSchueler @virginmedia I’d appreciate an explanation as to how you’ve let your company treat its paying customers with such disrespect?!
-
Incognito 🌸
(@Incognitosafe) reported
@DrHoenderkamp @virginmedia @SkyMediaUK Sky’s customer service is abysmal, from my experience.