Virgin Media Outage Report in Finchampstead, Wokingham, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Finchampstead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Finchampstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 21: Problems at Virgin Media
Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (22%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Finchampstead, Wokingham, England
The most recent Virgin Media outage reports came from the following cities: Slough, Reading, Bracknell, Camberley, Guildford, Tadley, Maidenhead, Farnborough, Basingstoke, Woking, Fleet, Aldershot and Burnham.
| City | Problem Type | Report Time |
|---|---|---|
 Slough |
Wi-fi | |
| Reading |
Wi-fi | |
| Reading |
Internet | |
| Reading |
Total Blackout | |
| Bracknell |
Total Blackout | |
| Camberley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Finchampstead, England
Latest outage, problems and issue reports in Finchampstead and nearby locations:
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Cleo Sharp
(@Shotgooner) reported
from
Aldershot, England
@virginmedia I have constant problems the Wi Fi signals only 2 meters customer service is awful why is this problem continue box Formerly an NTL Customer.A new hub wold be useful,Call Centre does not communicate.A visit from your Man in a Van would be useful!! Await a reply wors
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Martin Compton
(@mecompton74) reported
from
Maidenhead, England
Can not wait until June 10th and we get to ditch @virginmedia - another issue with our service, but their service status page on their website is down so I have no idea what the problem is... #pitiful
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Oliver Reid
(@Eggybread18) reported
from
Ash, England
@virginmedia nearly 4 weeks after arranging installation and we still don’t have internet. No one can tell us anything or when we can expect to have it. Such terrible service too!
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Bhamini Lynn
(@BhaminiLynn) reported
from
Slough, England
@virginmedia not impressed that you have taken the internet down for @PioneerEduTrust and the schools in it for something that was your fault!
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Tariq Khan
(@TariqKhanOne) reported
from
Burnham, England
Day by day service standards are decreasing for virgin. #virginmobile @virginmedia
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Julian Hull
(@JulianHull) reported
from
Farnborough, England
@virginmedia Thanks for replying TG, it’s back up now, however I do have a registered complaint about being charged £7.50 every month to upgraded to unlimited data on my broadband that has unlimited data.
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John Richards
(@Johnty14) reported
from
Basingstoke, England
@virginmedia next to useless support over the last 2 days trying to explain to your technical department what packet loss is! In the 40 mins it takes, the packet loss and speed has gone back to normal.
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Josh Gilpin
(@JoshGilpin) reported
from
Reading, England
@virginmedia Your advisor would only provide the tracking number that I was already given the other day and told me to use that to find out what’s up with it, they were about as much help as yodels customer support
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia love being on hold to you seriously fed up with your lot , I’d not mind but not a good service
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Happyh1983
(@HappyH1983) reported
from
Reading, England
When you ring @virginmedia to discuss your current package... 1st guy ruder than rude... Asked to talk to disconnections and get the best customer service. Turns out there was a deal to be made. Very happy now.
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Alex Buchanan
(@AlexBuchanan3) reported
from
Guildford, England
@virginmedia I did manage to get through to negotiate my contract now I have reached my first year. I went for an upgrade... now realised if I was a new customer I would get the same offer but £5 cheaper AND a free xbox/£150 odd bill credit. Going to cancel it now I think....
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David Bruton
(@OutdoorDaveGB) reported
from
Reading, England
@AnnaCorderoy @virginmedia In my case it took about 2 months to get a reliable service restored.
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The HWC
(@Hello_HWC) reported
from
Basingstoke, England
@virginmedia Slow speed Constantly dropping service Not able to connect devices, TV and computers To be fair your engineer was the best bit! The rest was an absolute shambles. It’s all in a complaint I have through on your website to the resolution team...
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aamer habib
(@aamer74) reported
from
Maidenhead, England
@virginmedia my WiFi which is supposed to be the fastest speed is down every day now since four days and comes on in the morning the next day this is unacceptable service
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James Milward
(@Jimbwlah) reported
from
Farnborough, England
@virginmedia I don’t understand how you can get away with 10%+ yearly bill increase with no service improvement. I’ve been with you for 15 years and enough is enough, I’m switching. No other company does this - I’m speaking to the communication ombudsman, it needs investigation
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Jo McGowan
(@guildfordjo) reported
from
Guildford, England
@virginmedia It’s @KayleighMRhodes that is waiting for her order from you. I was just offering sympathy as I have had similar issues with yodel 😊
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Chobe Clarke
(@BRYCECHOBE) reported
from
Wokingham, England
@virginmedia no internet in Woking, always poor connection when I visit. 5g disappears, slow 2g. Now nothing. Father wasting money for this service.
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Annabel Z
(@annabelouisa) reported
from
Basingstoke, England
@virginmedia I’ve called 789 four times over the past two days and have been on hold for 20 minutes EACH time just to give you my PAC code 😭 talk about bad first impressions
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Chris Scoffield
(@chrisscoff) reported
from
Bracknell, England
@virginmedia service is appalling. Engineer arranged last Friday for today. Didn’t turn up. Now told it had been cancelled and we were informed. Lies Lies Lies. Broadband is almost unusabale. Can’t wait for contract to end so we can get sky.
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Ed Vokes-Mclean
(@EJVMcLean) reported
from
Farnborough, England
@virginmedia is on demand and catch up showing faults as mine is not working again been playing up for two weeks now Gu14 9 area
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Melinda S
(@melly_sue) reported
@virginmedia Thank you for looking into it. Are you sure that is it, though? I have had absolutely no service since this morning. When can I expect to have internet again? As many others, I need the connection to work in order to work.
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AgentBSmithTTV
(@AgentBSmith) reported
@virginmedia I have had to book an Engineer to come over between 12-4PM on Thursday, I'm hoping they can resolve this issue ASAP as this is disrupting my home/online business.
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SazSpeaks
(@Trouble1986) reported
@O2 @virginmedia Nothing dynamic about selling me NEW faulty items and then refusing to replace them and wanting to repair them with old parts. O2 ur Appalling ur stores are appalling and your phone service is the same.
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Mike Lewey 💙
(@MikeLewey) reported
@virginmedia Yes, 28 days, by which time I would have lost a month where potentially you could resolve. If I had a practical alternative option at this late time, I WOULD CANCEL MY ORDER AND CONTRACT WITH YOU.
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David drury
(@davidvikingflag) reported
@JasonMimms35 @virginmedia @NetgearOrbi Do you use the virgin hub or have you replaced that as well , thats the only problem i have with virgin is the wifi is poor
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Kay Corleone
(@KayInDigo) reported
This is honestly so poor @virginmedia
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Henry Peirse
(@HenryPeirse) reported
@HollyBranson @virginmedia comedy - virgin used to have good customer service....now it's dishonest, unaccountable and deeply inauthentic
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snakes on a plane
(@walliks) reported
@virginmedia Yeah I've tried resetting it like that they go away for a few days then it starts doing it again I've also seen a few comments on a site called down detector with other people with the same issue
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ezza
(@Erickel78578619) reported
@virginmedia @VexahGG This is happening to me too!! Every game the wifi with the arrow down comes up and you can’t play the game properly!!!it’s been like this for nearly 3 days virgin wifi is absolute *** not worth the money at all better off on post office wifi🙄😴😴
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Drew White
(@drewwhite123) reported
@virginmedia In theory. But the original issue is that the wireless was turning itself on without me doing anything. It seems fixed, but I’ve no way of knowing if the antennas are going to turn themselves on again in the future without my input.