Virgin Media Outage Report in Finchampstead, Wokingham, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Finchampstead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Finchampstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Finchampstead, Wokingham, England
The most recent Virgin Media outage reports came from the following cities: Reading, Woking, Basingstoke, Windsor, Slough, Guildford, Fleet, Aldershot, Farnborough, Camberley, Maidenhead, Crowthorne, Bracknell and Tadley.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Wi-fi | |
| Woking |
Internet | |
| Basingstoke |
Internet | |
| Reading |
Internet | |
| Windsor |
Internet | |
| Reading |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Finchampstead, England
Latest outage, problems and issue reports in Finchampstead and nearby locations:
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Najm Khan
(@rohaaminho) reported
from
Farnborough, England
@virginmedia Is this related to this breach. If not that’s even worse and just says the service is really bad
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Kate
(@katesj1983) reported
from
Wokingham, England
@virginmedia Already done that and run tests nothing..and it’s still a mess. My wired connections are also going super slow as well as WiFi
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@sabrakhan @virginmedia Mine used to be fast but got very slow a couple of weeks ago
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia so I called up to discuss my package I literally wonder who you employ so so unhelpful not rude just unhelpful , plan b find a new package myself
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Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia Followed all you suggested actions, and still no joy. Also have a complaint open COM103973949, someone should have got in touch within 24h. 2 days and still nothing.
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia They are not much help , I’ll look around first see if there are better deals
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GeraldineMcCambridge
(@gerimcc) reported
from
Aldershot, England
@virginmedia @Virgin_Victoria For a start my phone keeps coming up as no service available and your csa says I need a new sim card,!!!! WiFi in my flat is rubbish and keeps dropping out. They won't come out to look. Have complained 10+ times but no one cares. So after 20+ loyalty to your company I expect more
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Kezza 🙃
(@perrycoke) reported
from
Twyford, England
@virginmedia twice I’ve been on hold to customer service for 25mins only to get cut off. My broadband & TiVo hasn’t been working since 4pm. I’ve tried restarting the hub many times, checked the connections as well. I work from home & this is not what I need right now.
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GeraldineMcCambridge
(@gerimcc) reported
from
Aldershot, England
@virginmedia Truthfully, your engineers are hopeless. WiFi is not working properly throughout the flat and I pay you lots of money for a bad service..
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Kate
(@katesj1983) reported
from
Wokingham, England
@virginmedia It appears to be both..as both my WiFi and wired connections are being slow compared to usual
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gina knight
(@ginaatinknight) reported
from
Reading, England
@virginmedia not think much if the service from virgin media so far not great for new customers
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Catch Me If You Cancer
(@catch_cancer) reported
from
Maidenhead, England
@virginmedia good afternoon. I've been on hold for 3 hours and been cut off twice. I'm a vulnerable customer and need to speak to someone
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia how do I cancel a subscription on one on my boxes , also do you offer discount with a defence discount card
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GeraldineMcCambridge
(@gerimcc) reported
from
Aldershot, England
@virginmedia I just paid my bill on the phone. Via automated service. Its taken pmt. Now on hold for 35 minutes.. Don't even know why.. Any answers
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Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia No known issues according to the tests but when I call your support they always say otherwise. I clearly have issues.
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James Snyder
(@StJamesofFleet) reported
from
Fleet, England
@virginmedia been on hold for 25 on a second call. The first disconnected. Problems with BB for three days and now the hub doesn’t even power on after an apparent update!
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Kezza 🙃
(@perrycoke) reported
from
Hurst, England
@virginmedia I managed to get through to customer services in the end & now have an engineer booked for 2moro between 7am & 12pm. Going to cost me half a days work now.
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Marti Jerrard - K74
(@K74Marti) reported
from
Farnborough, England
@lastdart @virginmedia I am with you on this one. They may have me over a barrel right now but when this is all over and normal service is resolved they can say farewell to this customer. If this is the way they treat loyal customer then #SirRichardBranson is in for a big expensive shock.
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Najm Khan
(@rohaaminho) reported
from
Farnborough, England
@virginmedia I signed up to your service & order a sim only deal. I’ve been trying to order another one but can’t log in to my account. Keeps saying there has been a problem and try later. This is my first ever experience with Virgin. I can’t log in nor can I place my order #firstimpressions
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Sian Prime
(@SianPrime) reported
from
Guildford, England
@virginmedia FYI, received phishing email today claiming to be from Virgin Billing & with your logo. Said our service will be suspended from 02/04 due to invalid billing info & invited us to sign into our account by clicking on button in email to validate billing details.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Harj Sandhu
(@OldSkoolSandhu) reported
@virginmedia Hey LS. Any chance we can take this offline as a complaint from my side now 6 months on nothing has really moved. Still waiting for a deadlock letter or office
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Sara
(@Sara66137101) reported
@virginmedia been on hold for 40 mins and still waiting trying to cancel my services. The only way I can do it is by phone but noone answers!!!! What is going on???
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Tipsy Sassenach
(@TipsySassenach) reported
Jesus @virginmedia - you make it very hard to cancel an account.
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Kayleigh {K-Books}
(@K__Books) reported
@virginmedia Can you help I’m trying to call to cancel our service but it won’t let me speak to someone as I can’t remember the password I set up when I joined 15 years ago!
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T M Lake
(@authorTMLake) reported
@virginmedia I’ve tried WhatsApp. They’ve told me I need to call but your phone line has been down all morning.
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Dean Marsh™
(@deanrmarsh) reported
Back home, kids looking smart as with their wigs chopped. Now waiting 4 hours for their new games to install and update because @virginmedia BB is absolutely horrendously slow once again. Router on/off/reset/ethernet cables swapped around you name it, still shocking speeds 😡
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Georgina Drewer
(@GeorginaDrewer) reported
@virginmedia Signal dropping 20 times a day for 2 months due to damaged external cable, repair not scheduled till end of July,customer services say can’t provide a dongle as we are not a new customer. Work as a NHS doctor affected, children can’t log on to do their homework. Help please.
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Katie Watson
(@245bored) reported
@cprsmum @virginmedia Ah yes I’m looking elsewhere for our house move as their customer service is appalling
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Kayleigh {K-Books}
(@K__Books) reported
@virginmedia No. I never got off the automated service. I’ve tried 3 times and haven’t managed to speak to anyone yet. All I want to do is cancel our account.
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claire smith
(@clairado77) reported
from
West Bromwich, England
@vmbusiness our internet is down but we have wifi? No sky catchup. What’s going on?