Virgin Media Outage Report in Finchampstead, Wokingham, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Finchampstead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Finchampstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 26: Problems at Virgin Media
Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Finchampstead, Wokingham, England
The most recent Virgin Media outage reports came from the following cities: Slough, Reading, Farnborough, Basingstoke, Woking, Guildford, Bracknell, Camberley, Fleet, Aldershot, Ascot and Maidenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Slough |
Internet | |
| Slough |
Internet | |
| Reading |
Internet | |
| Farnborough |
Internet | |
| Reading |
||
| Basingstoke |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Finchampstead, England
Latest outage, problems and issue reports in Finchampstead and nearby locations:
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Tom
(@Tom38971529) reported
from
Wokingham, England
@virginmedia Well I would speak to a member of the team but always get the call cut short and I ask for a call back if the line goes dead. Twice yesterday ot happend Nd never got a phone call back
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derrick mulvana
(@nenevall) reported
from
Reading, England
@virginmedia @OfficialRandL reading festival, the virgin media mobile network is on its knees with no internet connection across most of the site.. sort it out.
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GoldyMcGoldface
(@Goldy73) reported
from
Farnborough, England
@virginmedia The fact you have even done it without telling anyone is a shocking customer service move,especially in this day and age where a lot of people are working from home. Absolutely disgusting service I don't care how long it will take, I need to know of you plan to take it down so
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Katie Girdler
(@KGirdler) reported
from
Guildford, England
@virginmedia What a surprise still no call from you that I was promised! I can't believe this is how you treat new customers!
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Paul Collier
(@Pablocollier) reported
from
Wokingham, England
@virginmedia Patchy. And the weekends enquiry regarding possibly upgrading... Non existent service.
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Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
@Firesnapper999 @virginmedia It’s really frustrating; the third technician was brilliant, replaced everything almost like a new install and it worked great for just over a week. Now the status site says everything is good whilst a call to support says it isn’t. #Grrr
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nlmo3954
(@nlmo3954) reported
from
Slough, England
@virginhelp @VMO2News @virginmedia Hope they will . Last time when I did complaint have exactly same issue . Hope it is the hub not the people 🙄
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
@virginmedia It's always the same response. No service impacting issues reported. However, the service is pretty bad. Wondering if @virginmedia network is capable of handling traffic or deliberately doing throttling. @Ofcom
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Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
Dear @VirginMedia, after 3x visits from technicians over 6 months (one of whom LIED about fixing bb/WiFi) I’m now back to no service (48 hours). Yes, tried rebooting, off/on etc, status says everything OK, Called yesterday and there IS an issue. When are you going to fix it?
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Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
‘ere, @VirginMedia, it’s been a full month now of totally unreliable service at my house; 5 engineers later, with the last call to 0345 454 111 on Friday saying you KNOW there’s a problem and it WILL be fixed in 24 hours. I called bullshit. I was right. Sort this out!!!
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
We have issue with #HGVdrivers but why @virginmedia broadband had issues for the last few days in RG6 area. Pretty bad service. @Ofcom
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Paul Collier
(@Pablocollier) reported
from
Wokingham, England
@virginmedia Sorry but no. If you can't monitor your own service provision why should I ?
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Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
@virginmedia Yep. Wired isn’t working either. I have no broadband, no WiFi, no service. Been like this since Saturday and intermittent since Jan/Feb.
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_jarl_ostensen
(@psjarlo) reported
from
Guildford, England
@virginmedia Service status is all green, which is wrong because there is known maintenance work happening. My point is that planned work should happen over night to reduce impact.
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_jarl_ostensen
(@psjarlo) reported
from
Guildford, England
Since so many of us are working from home it would be nice if network maintenance could be done over night, to minimise disruption...@virginmedia
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Haider Al-Rekabi 🏴☠️
(@HaiderAlRekabi) reported
from
Reading, England
@virginmedia There is no problem in my area. My problem is specific to my account.
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Katie Girdler
(@KGirdler) reported
from
Guildford, England
@virginmedia brand new customer coming from sky (after bad service) and received awful customer service from you! I certainly will not be recommending virgin media.
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
Another day of bad experience with @virginmedia broadband service in RG6 area. Buffering on streaming service, no video calls possible on Skype and WhatsApp. Seriously thinking of switching to @bt_uk
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Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
@virginmedia Thanks. Done that. Multiple times. And over the last 6 months. And when I was an ntl: customer. And CableTel before that. 27 years of 56k > 350Mb and now it’s totally doing my head in. Unable to work from home properly. Boss won’t be happy!
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Daniel Sherlock
(@mcsherlocks) reported
from
Wokingham, England
@virginmedia Internet down at the moment in Woking also yesterday. Checked with my neighbours also down so is system wide
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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nicola rogers
(@nicolarogers651) reported
@virginmedia I have tried this service and experienced another useless exercise if abysmal customer service. I am still being overcharged a d I have still not spoken to anyone about my issues. No one has responded to your messaging service.
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Nathan Simpson
(@simpson_nathan) reported
Virgin internet keeps going down every other day basically people who have come out are lovely but @virginmedia customer services are shocking, @SkyUK any deals going cause seriously thinking about swapping cause nothing but issues with virgin as of late
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Tony Stewart
(@El_Tonsco) reported
@MeHopey @virginmedia Same, 3 hours last night put on hold while trying to cancel then the cut me off.
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Laura Johnson
(@Aurora_Raven13) reported
@virginmedia how bad are your phones lines to your disconnect team?! Twice I have been put through but get cut off when the line rings. Almost 2 hours on hold! Can’t cancel online, have to call but can’t speak to anyone. Someone sort this today.
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Iain Hamilton
(@TheIainHamilton) reported
@virginmedia I think you have hit the sweetspot on hold music where it is at the particularly grindingly bad level that makes you want to quit everything.
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leon addison
(@leonA6958) reported
@virginmedia Hi ec just been on the phone to your customer service and was told out of stock at samsung so will be 2-3 working days from today
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Ujjwal Das
(@neelkak) reported
@virginmedia Last couple of days OK. It complains about all devices having low signal strength. I have connected my laptop using Ethernet cable. The rest are on wifi.
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jstodd25
(@jstodd25) reported
@virginmedia nothing listed for my area on the service status page. I had to do a factory reset and it has been working fine but thats twice in the last month i've had to do this to resolve poor connectivity
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Hussain Fatih
(@Hussainfatih) reported
@virginmedia I'm getting between 20-25mb/s. Believe me, I do have much better things than spend hours on end giving you hard time, honestly. There's clearly an issue, you've not been able to resolve it since Oct and messed be about an awful lot. @ofcom
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Mouse_UK
(@M0USE_UK) reported
@virginmedia When i called the automated line advised 11am the issues should resolve. Hoping when i go live tonight it should be fine. Can always drop me a DM to check the postcode for my area just to make sure? :)