Virgin Media Outage Report in Finchampstead, Wokingham, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Finchampstead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Finchampstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (42%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Finchampstead, Wokingham, England
The most recent Virgin Media outage reports came from the following cities: Reading, Guildford, Maidenhead, Bagshot, Farnborough, Aldershot, Slough, Woking, Basingstoke, Windsor, Camberley, Bracknell, Fleet and Ascot.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Wi-fi | |
| Reading |
Internet | |
| Guildford |
Internet | |
| Reading |
Internet | |
| Maidenhead |
Internet | |
| Bagshot |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Finchampstead, England
Latest outage, problems and issue reports in Finchampstead and nearby locations:
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Cameron🏴
(@CRJG_) reported
from
Bracknell, England
Huge congrats to @virginmedia for having a web chat service that is so bad that I joined the chat to upgrade my broadband, but after waiting for an eternity for replies I’m pretty much ready to just close my account
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Craig Hannan
(@CraigHannan4) reported
from
Ash, England
Hi @virginmedia you did an update in my area for wifi yesterday. And my wifi hasn’t worked since. I have switched on and off a few times since and also retried to reinstall. I moved from sky a month ago to you due to wifi issues and I have them with you already.
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Matt Rose
(@mattrose18) reported
from
Camberley, England
@virginmedia Wired and yes. Seems to have stabilised for the time being. Hopefully no more issues
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Tony Phillips
(@Loafite) reported
from
Basingstoke, England
@SkyHelpTeam hope all is well, @virginmedia have just increased my bill again for broadband (£32 increase per month in the last 10 months, disgraceful) are there any deals for a Sky customer for broadband?
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Craig Hannan
(@CraigHannan4) reported
from
Tongham, England
@virginmedia Awful customer service. And it is virgins fault. They offer the referral offer. Not the 3rd party company.
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CM40
(@CM40UK) reported
from
Blackwater, England
@virginmedia My cancellation date is already set 11th Nov 2022, as I have to give 30 days notice. You lost my business yesterday after one of your CS decided to try and change my package to make it cheaper thinking that would sort problem, he wasn’t listening to complaint!
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The Big Gay Review
(@thebiggayreview) reported
from
Basingstoke, England
WiFi went down in the middle of watching Halloween Ends. 4G signal also unresponsive. Stuck on very slow 4G. Virgin Media say it’s possibly a hardware fault and want to send someone Monday. No. I’m not waiting 72 hours with no internet. I’ll implode.
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CM40
(@CM40UK) reported
from
Blackwater, England
@virginmedia No resolution has been offered by @virginmedia hence I have no cancelled my contract.
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Tony Redmond
(@tRed20) reported
from
Basingstoke, England
@virginmedia Suddenly came back online yesterday afternoon ...so suggests there was an issue elsewhere. Thanks for your replies
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Mark in Hants 🇪🇺 🇬🇧 🇺🇦
(@markinhants) reported
from
Aldershot, England
@virginmedia I’m asking your team whether they want to do anything to match that to keep a customer but I keep connecting someone new & around I go again. Happy to DM or take a call from someone
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CM40
(@CM40UK) reported
from
Blackwater, England
@virginmedia Sadly I am not, as I have never any compensation for the lost of my connection, I lost Wi-Fi for about hour yesterday but as normal virgin media are not up holding its guarantee. I an@self-employed and the one thing I rely on is my internet connection.
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Paul Riddell
(@shombell) reported
from
Ash, England
@vmbusiness thanks for NOT INFORMING your business customers about a known outage that has been a fault since FEB 1st. Paying you for 1gb broadband and I simply cannot run a business with this type of service. Will look to cancel my service asap. You are clowns in disguise!!
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Craig Hannan
(@CraigHannan4) reported
from
Ash, England
@virginmedia Yes. And there customer service email. I also tried the contact number. But not accepting calls. Surely this should be automatically credited to me. I shouldn’t have to chase it. Sent loads of emails over the last few weeks now. I’ve just been ignored.
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Becky Morrish
(@BeckyMorrish13) reported
from
Camberley, England
Useless service from @virginmedia called 2 discuss package options on hold for ages the agent says he was trying to help them puts me on hold then put the phone down. If their customer service is like that I think I’ll try give someone else a go @skytv can you do better?
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Andrew Burdett
(@andburd) reported
from
Maidenhead, England
Hi @virginmedia, I’ve spent more than an hour on the phone to your advisors this morning and am getting nowhere. I have therefore now decided I would like to cancel my contract (I am within cooling-off period). Would I still be considered a ‘new’ customer if I find a new deal?
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eamorugby
(@HoarseRoar) reported
from
Slough, England
@virginmedia Still no service. Your website tells me service is fine. Over the phone the automated message is “an intermittent service” and when I finally spoke with someone they’ve organised a technician to visit next TUESDAY. It’s a mess.
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Tony Redmond
(@tRed20) reported
from
Basingstoke, England
@virginmedia have a registration failure on my hub meaning no WiFi, broadband or TV available. Apparently no issues in my postcode??? Reset done same outcome 😔
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Tony Phillips
(@Loafite) reported
from
Basingstoke, England
@virginmedia Thanks @virginmedia perhaps you should be making the effort to get me to stay as a customer. Hopefully @SkyHelpTeam will be able to offer me something more cost effective
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Alex Turton
(@woodyturts) reported
from
Farnborough, England
@virginmedia service down in GU14?
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Sharon Leaver
(@leaver_sharon) reported
from
Bracknell, England
@virginmedia Sorted now. Received an envelope last week with an adaptor. A leaflet inside stated we would receive an email when to change it. No such email received. Communication very poor
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Cave
(@Andycave) reported
@virginmedia It’s not 3rd party equipment but mere connecting information needed to make an email address work on a desktop. Configuring it used to come as part of the (pricey) monthly subscription and it still should. I have paid £60 for something that took one minute to fix. #heldtoransom
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samuel
(@swebbb_) reported
@virginmedia surely you know by now if there’s an outage or something in the Lincoln area it’s been like 40 minutes lmao
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Andy Cave
(@Andycave) reported
So .@virginmedia now charges for any technical support that involves its services connecting with something else. Which is a bit like a car’s manufacturer charging you to use it on roads.
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Arunkumar Sethuraman
(@arunsethu) reported
@virginmedia Do you think it’s so easy to get hold of your CS team? On the phone for the last 30 min waiting to talk to your tech team. Same issue has come back today right in the middle of my work day. Check the speed test results below in the last few min. It’s very temperamental.
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nonaka shana protection
(@seungjjeong) reported
@virginmedia @bffseungmo @bffseungmo don’t be rude reply to the virgin media person
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Ken Bailey
(@KenBailey143) reported
@virginmedia I am having router problems. It had been working with both 2.4GHz/5GHz enabled. Today it only works with 5GHz disabled. All devices fail. Router has been restarted. Last week I had to change my Virgin password. So what do I now have to do? I am getting fed up Virgin
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Hauntedhistories
(@PGMorg) reported
@virginmedia I have been a customer for years, and I have not been able to access my email for over 10 hours now...there is zero help on your website
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Andy Cave
(@Andycave) reported
@virginmedia If this is how you gouge customers when they have a tiny little issue, don’t be surprised if they don’t stick around.
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Clive Cliffords
(@cliff_cliffords) reported
@virginmedia What’s going on with the Blueyonder email @virginmedia? Why can’t we access emails and when are you likely to fix it? This problem started 3 days ago!!!
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Richard Clark
(@richardcclark) reported
from
Nottinghamshire, England
@virginmedia I’m sorry to say your customer service is bar none, the worst experience I’ve ever had the misfortune to deal with. A missed appointment scheduled by you, I’m on the phone for over 3 hrs and you have no ownership of the issue, just pass me from pillar to post. #fail