Virgin Media Outage Report in Taplow, Buckinghamshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Taplow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Taplow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 15: Problems at Virgin Media
Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Taplow, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Ruislip, Feltham, Bracknell, Uxbridge, Chertsey, Walton-on-Thames, Slough, Chesham, Weybridge, Amersham, Chinnor, Hayes, Addlestone, West Drayton and Windsor.
City | Problem Type | Report Time |
---|---|---|
Ruislip | Wi-fi | |
Feltham | Wi-fi | |
Bracknell | Internet | |
Ruislip | Internet | |
Uxbridge | Internet | |
Chertsey | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Taplow, England
Latest outage, problems and issue reports in Taplow and nearby locations:
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Craig
(@Rochdale_Cowboy) reported
from
Maidenhead, England
@virginmedia All fine now - but TBH we're probably going to cancel. Our contract is up its going up from £70 to £85/month. To sign a new deal is a £82. Your offer to new customers is £45. I can't be bothered with this hassle every few months so am looking at sky. Thanks for checking though 👍
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Tim Kirkby
(@rebmit1) reported
from
Hillingdon, England
@virginmedia broadband down yet again.... Area 14
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aamer habib
(@aamer74) reported
from
Maidenhead, England
@gracegrxnde @virginmedia My one has been off since half a day when it started raining in London it’s just terrible doesn’t come on at all
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Richard Endacott 🏴🇬🇧
(@enders1) reported
from
Windsor, England
Dear @virginmedia we have lost service on a Saturday night at 7pm, we were watching @DisneysMulan on @Disney for which we have paid £20. My children are very upset and your call centre is closed. I suggest you contact me urgently. Thank you
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Krish
(@KrishTheBarber) reported
from
Hillingdon, England
How did your internet just turn to dust?? @virginmedia ******** am I paying for? Can’t get through to your customer services because you’re “currently receiving a lot of calls” but also your “offices are currently closed” ******* joke of a company!
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Dave Saunders
(@DavidoffDonut) reported
from
Hillingdon, England
On phone to @virginmedia ... ‘You don’t have to wait, you can go to our website to help fix the problem’ Right, the same website that’s telling me there is no fault & that my equipment is working fine despite having no internet for over 24hrs. NEVER join VirginMedia.
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Tom Asquith
(@tomasquith93) reported
from
Twyford, England
@virginmedia The only detail I’ve had is as follows and it’s hardly detailed. Please can someone tell me what is the issue and where, with timescales. “Hi, it's Virgin Media here. The installation is kept on hold due to construction issue.”
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Ang Gray
(@fostersbarbie) reported
from
Wokingham, England
@virginmedia tv,internet down for last 2 hours... hub flashing 2 green arrows.., help?!
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Marc
(@MarcCarro11) reported
from
Rickmansworth, England
@virginmedia are you for real? Jj Please can you confirm who I should contact to process this request? Also listen in to the call I connected with earlier. Would love to hear your thoughts on that customer service lady who could not be arsed.
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Spa Wellbeing
(@SpaWellbeing) reported
from
Wokingham, England
What’s wrong with Virgin Media? Unable to access my emails for several days now. Virgin say they’re working on it but the problem’s still not sorted. Is anyone else suffering this acute inconvenience?
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Tom Asquith
(@tomasquith93) reported
from
Twyford, England
@virginmedia I’ve called, but that provided no help. I was told I’d get a callback from a team closer to the issue in 24 hours - which has since passed. Honestly, not a good start and I’ve not got service yet!
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Theo M-T🏎 (on follow limit)
(@BowenKnight_24) reported
from
Spelthorne District, England
Our Virgin Media WiFi router shows as working but the network doesn’t even come up for me to connect to🙃 Been having issues ever since Richard Branson asked for a government bailout... Cheers #VirginMedia @virginmedia
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Matt
(@MattX1971) reported
from
Hillingdon, England
@virginmedia - oh surprise surprise !! No broadband yet again in the UB8 postcode. #virginmediaisajoke Amazing business model - Customers paying for a **** or simply Zero service.
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Nicole 💛
(@nicoleblackmanx) reported
from
Slough, England
@virginmedia What is it going to tell us? We have the issue every day. Sometimes 4x a day!
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aka13
(@Aka13K) reported
from
Hillingdon, England
@virginmedia all services down for me in UB10 after the thunderstorms an hour ago? Any updates on what’s going on? Your website says all is well but clearly not as I hv no signal on TV or Broadband since 12.15pm
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Mackenzie Taylor
(@MTaylorRacing) reported
from
Chertsey, England
@vmbusiness - 24 hours without internet now and stuck on hold for 35 mins and counting. Couldn’t get any help from live chat either ! Any help would be very appreciated !
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Tayla Welch
(@TaylaWelch) reported
from
Maidenhead, England
Internet is down... @virginmedia what’s going on 😓
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Tigerfeet
(@Skibird217) reported
from
Hillingdon, England
@virginmedia asking yet again for help with my sim swap?? Anyone????
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Robin Conway
(@rockyrobin1982) reported
from
Bracknell, England
Hey @itv and @virginmedia. Could you please highlight the #WeMakeEvents campaign along with your footage and advertising of V festival coverage? As without support there won’t be another one to broadcast. #lightinred
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MinMon
(@MinMon76) reported
from
Egham, England
@virginmedia what a pile of crap. Seriously not only have you failed to send bags for me to return your equipment but you’re still billing for a service I cancelled in February!?!? How inept are you?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Diego K
(@4diegok) reported
@virginmedia @ virginmedia, You are joking right ? This is worst than not responding. Is not the hub, it is your network. Neighbours are having the same problem.
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Diego K
(@4diegok) reported
@virginmedia I can contact NOBODY, don't you know is impossible to reach customer service @virginmedia ? I need this to be FIXED. as you know WE WORK FROM HOME and I AM LOSING MY DAY WORK
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Ali J
(@cilentoangel) reported
@virginmedia OK, so I have another question for you.....why can't you try and resolve the issue via DM?
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Jo
(@Jobe0701) reported
@virginmedia all I want to do is change the date of my DD I can’t seem to find an easy way to do it online, can someone help as the live chat/WhatsApp msg seems to be on a loop! Thanks
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Louise Holding
(@LouiseHolding) reported
@virginmedia I have spent 8 hours on the phone to this team already. They have no answers. I need someone senior in customer care to call me urgently. As you promised yesterday.
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Diego K
(@4diegok) reported
@virginmedia please fix broadband and connectivity issues. SW11 6
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mycombs
(@mikeholmes147) reported
@virginmedia Yeah- as it goes down every day, obviously I’m familiar with your service checker. How about a permanent fix so that I don’t have to?
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Ali J
(@cilentoangel) reported
@virginmedia Which part of 'I can't call you because my SIM card isn't working again' are you not comprehending? I need this issue resolving as a matter of urgency.
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Chris williams
(@Cwilliams369) reported
@virginmedia Tried that several@times and@it tells me there is no issue. Can you get someone to call me please
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Jason Sinclair
(@jlsinc) reported
As a final indignity/inconvenience @virginmedia send you A CHEQUE for overpayment when you finally manage to cancel. A cheque! Obviously they expect a proportion not to cash it but tells you exactly what sort of company they are.