Virgin Media Outage Report in Taplow, Buckinghamshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Taplow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Taplow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Taplow, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Feltham, Hayes, Amersham, Slough, Walton-on-Thames, Chertsey, Bracknell, Uxbridge, Ruislip, Rickmansworth, Chesham, Weybridge, Chinnor and Addlestone.
| City | Problem Type | Report Time |
|---|---|---|
 Feltham |
Wi-fi | |
| Hayes |
Internet | |
| Amersham |
Internet | |
| Feltham |
Wi-fi | |
| Feltham |
Wi-fi | |
| Amersham |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Taplow, England
Latest outage, problems and issue reports in Taplow and nearby locations:
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DC
(@dc89lfc) reported
from
Slough, England
@virginmedia This is absolutely ridiculous, done your tests and its been confirmed there are intermittent issues but your phone/web services keep putting me in loop.
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Sarah Leveridge
(@sarahleveridge) reported
from
Rickmansworth, England
@virginmedia is there an issue in Wd37ay had no internet for a number of hours
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mike
(@mikeperrin58) reported
from
Egham, England
Anyone having trouble with Virgin media broadband or is it just me ?
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Ems ☾
(@EmsAlice) reported
from
Bracknell, England
@virginmedia It’s now been more than 48 hours and once again our catch up services and virgin media store is down and unavailable ... this time with no known local issue. What am I meant to do?
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Ems ☾
(@EmsAlice) reported
from
Bracknell, England
@virginmedia We managed to get through to your team on the phone yesterday and they said they will call us back. It started working again yesterday evening but it’s an on and off problem we have had for weeks so needs looking into properly which I hope will happen soon.
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Sarah Leveridge
(@sarahleveridge) reported
from
Rickmansworth, England
@virginmedia Our computers have not been able to log in since Friday pm - we have rung the helpline an automated check asked us 15 mins ago to reset the router and wait 10 mins - we have and it’s still not working. Just renewed my contract with you in Thursday and now patchy
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James Goodliffe
(@jgoodliffe_) reported
from
Maidenhead, England
@virginmedia whys my internet so terrible in SL6? I pay for 350 and I’m getting 8..
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Richard Patterson
(@RichEPatterson) reported
from
Rickmansworth, England
@virginmedia I have internet connection problems and cannot get through to customer support. Help!
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Paul
(@paulpavli) reported
from
Slough, England
@virginmedia Been trying to speak to someone the last two day. Was told yesterday (when I did get through) that broadband was ok ( clearly it wasn’t) and that someone would escalate and call back today... No call today and broadband slow and intermittent again, has been for 4 weeks now, help!
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Matt Kowaleczko 🇬🇧🇵🇱🇪🇺🇲🇽
(@KowaleczkoMatt) reported
from
Hillingdon, England
@virginmedia is there any support available? I am trying to move to another place and re-contract but it seems your phone and email are not working since good few days.
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john rice ✊
(@ricey1974) reported
from
Spelthorne District, England
@virginmedia trying to cancel my subscription,got cut from your call centre then finally get through again to be told I’ve been sent an email to confirm cancellation.Not received an email.
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nicole mcpolin
(@nicmac_design) reported
from
Hillingdon, England
@virginmedia can you let me know what’s happening with my internet? Down for hours & the service status online reckons it’s perfect - bored of this constant issue 💤💤
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Richard Patterson
(@RichEPatterson) reported
from
Rickmansworth, England
@virginmedia Not spoken to the team today but thankfully service has improved 👍
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Paul
(@paulpavli) reported
from
Slough, England
@virginmedia All this was done yesterday, no help. Would like to chat to someone to discuss the router. Funny thing is prices have just gone up and we have the worse coverage ever!
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DC
(@dc89lfc) reported
from
Slough, England
@virginmedia if i can't work tomorrow because of your useless service, i want my contract cancelled, and i'm going elsewhere. So many issues
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Kelvyn Taylor
(@Vibroseis) reported
from
Egham, England
Virgin Media is down, so guess I’ll have to spend my leave reading books and playing guitar.
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Sarah Leveridge
(@sarahleveridge) reported
from
Rickmansworth, England
@virginmedia Hi I am really sorry but I am not that tech savvy I just need someone to help me solve it and provide the service I pay for - I can’t get the monitoring service to work as I have little 4g - can someone call us
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Atul Sodha
(@AtulSodha) reported
from
Harefield, England
@virginmedia you have the worst reputation for customer service and no simple way to resolve an issue. I am resorting to a rant on Twitter in hope of some contact from you to resolve my issues.A representative dropped the call when passing me on and has not called back #disgusted
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James the Electrician ⚡
(@jamesifoster) reported
from
Spelthorne District, England
@virginmedia Our Internet is down TW18, Staines-upon-Thames
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DC
(@dc89lfc) reported
from
Slough, England
@virginmedia When do I get an engineer to sort these intermittent issues? Had issues all week, cut out during work zoom calls with clients. No completely dead. When do i get an engineer round? #badcustomerservice
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ali h 🏴 💙
(@casa_ali) reported
@virginmedia So I've just been disconnected and put back in the queue regardless. I honestly cannot believe the level of service, its utterly inexcusable
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I_hate_Jamie_Oliver
(@pipehitterz) reported
@virginmedia that also requests a pin Number you've sent one to me and it doesn't Work. you need a pin to speak to anyone so I'm stuck not paying the bill so Iguess I take my custom elsewhere after 15 years
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Kate Hollands
(@KateHollands1) reported
Still not getting any help @virginmedia Why are your customers not allowed to speak to a human?
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Mark K
(@kolokube) reported
@virginmedia I have called every day for the past five days. Your CS promised to call back – they didn't! I still don't have an incoming service & you can't provide me with a PAC. You are holding my number to ransom. I want compensation for the HOURS spent trying to resolve this. #OFCOM
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I_hate_Jamie_Oliver
(@pipehitterz) reported
@virginmedia you've now locked me out for 60 minutes and sent me a link to sign back in sign back in to a email that doesn't Work and a password I don't know outstanding
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Eddie Vermeer
(@Eddie_Vermeer) reported
@virginmedia a rival company to yours has just severed the Virgin cable in the road when installing their own cable. There's a hole outside where you can access it to fix it. Except when I called, the soonest anyone can reach this area to fix it is about 72 hours.
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Jay™
(@jasmine_marien) reported
@virginmedia I can only check the signal in the rooms where I have signal. If I try and run anything from the room with hardly any, I -understandably- lose signal and it can’t. Like the app won’t even rec WifiMax to me because it will lose signal halfway through checking issues.
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Tony Barlow 👐🏼🦻🏼
(@Saltbar) reported
Hmm @virginmedia is down and they are still planning to extort us with price increase of 14%. For what justification?
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solidarity 🌍✨
(@ItsMeLydiaa) reported
@virginmedia Broadband down since midnight, website says there are 2 issues - 1 is meant to be fixed at 4pm today and the other by 10:10 tomorrow...? How do I know which one will fix the broadband? I'm WFH and I need to know how to plan my workload around this issue.
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Danny Walker
(@Wa72279508Danny) reported
@virginmedia I’m at work. I’ve called up and you won’t talk to me because I don’t know my password. I never set one up. And I don’t know what you’ve charged me for so I can’t give you my bill. I don’t even know how I’ve got a bill