Virgin Media

Virgin Media Outage Report in Taplow, Buckinghamshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Taplow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Taplow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Taplow, Buckinghamshire, England 10/17/2025 23:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (33%)

    TV (33%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Taplow, Buckinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Walton-on-Thames, Feltham, Maidenhead, Amersham, Wokingham, Ascot, High Wycombe, Hayes, Slough, Bagshot, Uxbridge, Ruislip, Marlow, Windsor and Datchet.

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City Problem Type Report Time
United KingdomWalton-on-Thames Internet
United KingdomFeltham Internet
United KingdomFeltham Internet
United KingdomMaidenhead Internet
United KingdomAmersham Internet
United KingdomWokingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Taplow, England

Latest outage, problems and issue reports in Taplow and nearby locations:

  • louiseash3 louise ash (@louiseash3) reported from Spelthorne District, England

    Down again! Shocking service. Bank holiday weekend and no broadband or TV #virginmedia

  • edmoses ed moses (@edmoses) reported from Harefield, England

    @Ian_H_007 @virginmedia I pay for 500Mb - currently getting 86Mb. I can just about live with that. Being on hold during Skype/Teams/Zoom calls is unacceptable. The boys are having problems gaming and our video downloads on Sky keep failing - not great service.

  • philip_e_davies Philip E Davies (@philip_e_davies) reported from Wokingham, England

    @virginmedia Came back on late Sunday afternoon - obvs pleased its back on but shouldn’t really have taken 46 hours to fix

  • Chivers67 Chivers67 (@Chivers67) reported from Addlestone, England

    @virginmedia your customer service compared to your Sales at present is Pretty poor🤔. Man the phones and Web for adding customers but ignoring existing ones isn’t great! BT infinity will be coming to my address very soon!

  • YouGetItRight #AlaGuerreCommeAlaGuerre (@YouGetItRight) reported from Hillingdon, England

    @virginmedia About that, I can't manage to talk to any of your customer support to solve the problem you have created. Two days was waiting for a simple sms response, it's rediculous.

  • philip_e_davies Philip E Davies (@philip_e_davies) reported from Wokingham, England

    @virginmedia Came back on Sunday morning, obvs pleased it was fixed but a 14 hour outage this weekend following a 46 hour outage last weekend, service used to be so good but seems to be very unreliable at the moment

  • mattylynn79 Matt Lynn (@mattylynn79) reported from Hillingdon, England

    @virginmedia I hope with the resolution the member of staff settle my frustration with more than the amount of sorries you have given me. Maybe then I will feel a little less aggrieved

  • MattX1971 Matt (@MattX1971) reported from Hillingdon, England

    @virginmedia - yet again no internet in the UB8 3JQ area - as this is no a common occurance please arrange some form of refund as I’m getting sick and tired of this shoddy service.

  • danwot DanWot (@danwot) reported from Spelthorne District, England

    @virginmedia I'm never surprised. There call centre is disgusting. So unprofessional. Cutting people off. Not carrying out simple requests, eg calling people back as promised. Lying to get you off the phone.

  • Rochdale_Cowboy Rochdale Cowboy (@Rochdale_Cowboy) reported from Maidenhead, England

    @virginmedia Perhaps try kerpying your internet service 'up' for 26mins. Currently you're up to 17mins past the hour before it fails. Keep practicing.

  • mattylynn79 Matt Lynn (@mattylynn79) reported from Hillingdon, England

    @virginmedia been waiting 5 days for a call back about my package now. Rang 3 times and each time they have “guaranteed” a call back within 24 hours. I know we are in a pandemic but quite shocking customer service

  • nicolajtaylor Nicola Taylor (@nicolajtaylor) reported from Egham, England

    @virginmedia No compassion or help for customers that are struggling! Disgusting attitude!

  • BallardEmmamay emma may (@BallardEmmamay) reported from Spelthorne District, England

    @avbuss @Ofcom @virginmedia If virgin haven’t fulfilled their end of the contract by providing the full service as promised and repairing any faults I don’t see why he should have to pay his notice period. A contract works both ways it’s clear you have failed this customer just as you are failing myself.

  • philip_e_davies Philip E Davies (@philip_e_davies) reported from Wokingham, England

    @virginmedia I texted that number yesterday at 1840 and never got a reply

  • encipi nyatacinta (@encipi) reported from Hillingdon, England

    @virginmedia PLEASE FIX THE CONNECTION

  • BallardEmmamay emma may (@BallardEmmamay) reported from Spelthorne District, England

    Have you noticed that on this tweet we told @virginmedia there was still an issue and they didn’t even respond! Customer service at its best.

  • philip_e_davies Philip E Davies (@philip_e_davies) reported from Wokingham, England

    @virginmedia A fuse had tripped out on Friday - literally took engineer a few seconds to fix it

  • louiseash3 louise ash (@louiseash3) reported from Spelthorne District, England

    And the checking service on Virgin Media page gets you nowhere.

  • MattX1971 Matt (@MattX1971) reported from Hillingdon, England

    @virginmedia surprise surprise no broadband yet again at UB8 3JQ - what a comple and utter joke of a service you give. Absolute ****. It’s down more than it’s up. Complete and utter rip off.

  • philip_e_davies Philip E Davies (@philip_e_davies) reported from Wokingham, England

    @virginmedia Down again! Your service is a shambles at the moment

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • planetlaptop Rita (@planetlaptop) reported

    @virginmedia Do you not get advised of ongoing system issues? It would save a lot of wasted time and frustration.

  • Air04__ UNCNSR UR LIFE (Andrew) (@Air04__) reported

    @O2 hey so a @virginmedia staff member told me I’m meant to get unlimited during this outage in my area but how does one go about activating this

  • gurps_k Gurpreet Kataria (@gurps_k) reported

    @virginmedia is there a broadband outage in my area? Ig2 or Newbury Park. My broadband is completely down.

  • Matty411 Matt Frow (@Matty411) reported

    @virginmedia I heard that we can use o2 Priority rewards. I've signed up to it but it says o2 number, I'm not on o2 can I still use it and is it if you only got an o2 number with virgin media ? Is it going to be virgin media one day ? I hope you can help me

  • kingtorc 🇨🇦☀️ ƬӨЯᄃΉIΛ ⛈🇮🇹 (@kingtorc) reported

    @virginmedia @virginhelp So because you haven't responded I assume I am not going to get any help, correct? Would just like to know if I am moving my business to someone else.

  • drbradley46 TechDaveYoutube (@drbradley46) reported

    @GamingMasterra2 @virginmedia I've not had any trouble, but I gather Im lucky in that regard, 150mb is still pretty good!

  • ItsKingRobInit Rob (@ItsKingRobInit) reported

    Ah yes, cool, internet's just gone down... Didn't wanna grind content and cod anyways Thanks Virgin Media...

  • ABlueFlame A Blue Flame (@ABlueFlame) reported

    @virginmedia The more I read this answer the more disappointed I become. When did customer service become gaslighting. It was one of your employees who agreed to two booster hubs - you should have honoured your promise and you should maybe be apologising instead of accusing me of lying!

  • thejunktalking Becca (@thejunktalking) reported

    @virginmedia @O2 Why are you sorting priority access instead of working on actually providing the service people are paying for? Absolutely awful internet service and all the help desk say EVERYTIME is ‘it’ll be sorted in 24hours’

  • ChrisHu37224136 Chris Hudson (@ChrisHu37224136) reported

    @virginmedia Yes another frigging hour of my life wasted getting messed around the endless foreign switchboard before getting to disconnections for them to tell me that I am no longer with Virgin. NEVER EVER again will I go back to the crap team that are virgin customer service