Virgin Media

Virgin Media Outage Report in Groby, Leicestershire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Groby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Groby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Groby, Leicestershire, England 10/28/2025 22:50

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Groby, Leicestershire, England

The most recent Virgin Media outage reports came from the following cities: Hinckley, Leicester, Loughborough and Nuneaton.

Loading map, please wait...
City Problem Type Report Time
United KingdomHinckley Internet
United KingdomLeicester TV
United KingdomLeicester Internet
United KingdomLeicester Internet
United KingdomLoughborough E-mail
United KingdomNuneaton TV

Community Discussion

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Virgin Media Issues Reports Near Groby, England

Latest outage, problems and issue reports in Groby and nearby locations:

  • adamkemp24 Adam Kemp (@adamkemp24) reported from Leicestershire, England

    @virginmedia went down today at work and now it’s stopped me watching #Netflix!!

  • GRODSTER Hayley Garrod (@GRODSTER) reported from Leicestershire, England

    @stonecoldpiper @KillingEve @IamSandraOh @BBCAMERICA I was about to as well but my Virgin Media keeps playing up & I couldn't bear for it to keep stopping 😣 Now I'm watching Beat The Chasers and will try again later but I need my fix asap!! 😂

  • topper1973 iTz Me Yo 🌐 (@topper1973) reported from Coalville, England

    @mjordo78 @virginmedia Motivated as the full-time ones! I get very few problems, but if I did I'd be on the phone making sure I got a discount!

  • GaPeachUK Deanna VA (@GaPeachUK) reported from Cosby, England

    @virginmedia we got a new package processed by your retentions tm on 26th March and told internet speed and new channel package would increase in 5 days. We havent got anything yet and worse, worried we will still be cancelled! Our livelihoods depending on home work now- pls help

  • SteveRiches4 Safetypenfold (@SteveRiches4) reported from Leicestershire, England

    @virginmedia This isn’t a problem just today, we have had the same issues for nearly a month, can you at least tell us what the prob is, we might even understand!! Please fix or refund. Lk fwd to your call.

  • OfficialLukeT30 Luke Taylor (@OfficialLukeT30) reported from Leicestershire, England

    @virginmedia could really do with some help with my internet and TV chaps. DM me.

  • BigYoll BigYoll (@BigYoll) reported from Anstey, England

    .@virginmedia hands down the worst company out there with the shittiest internet

  • BigYoll BigYoll (@BigYoll) reported from Anstey, England

    This is the third day I’ve called and had to hold for over an hour just to be cut off everytime, please give me a number so I can cancel this contract. @virginmedia you provide a horrible experience and a ******* dog shit internet connection

  • fakirbhai_nadia Nads🦋 (@fakirbhai_nadia) reported from Oadby and Wigston, England

    @Iqras19 Mine do it automatically but virgin media’s shit

  • MrBhojani JayBhojani (@MrBhojani) reported from Loughborough, England

    @virginmedia £160 a month for you to be shit.

  • Watto_Clare Clare Watson-Spence (@Watto_Clare) reported from Coalville, England

    Can anyone help with 20 data dongles for a school I’ve worked closely with. The free WiFi/data would allow these families to access on line learning for lock down. Would be a loan until they return to school! Please try and help! Thank you xx @virginmedia @tescomobile @O2

  • superjayslim jamie ford (@superjayslim) reported from Coalville, England

    @ash_tunstall @virginmedia Sky working fine. Streaming shit loads!

  • elliepratt_ Ellie Pratt (@elliepratt_) reported from Leicestershire, England

    @DeadHeadIllust @virginmedia @JudgeJudy Only Judy can fix Virgin Media.

  • Deborahbham Deborah Davidson 🕷🇪🇺🇱🇰🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Deborahbham) reported from Leicestershire, England

    Interesting customer experiences with companies making the non-line process SO DIFFICULT to get a refund for cancelled flights or no service @British_Airways @virginmedia #pisspoorperformance

  • deaks30 lee deaks (@deaks30) reported from Blaby, England

    @virginmedia is there a problem in Leicester area Le8 as internet keeps dropping off 👍

  • _Chris_Seddon_ Chris Seddon (@_Chris_Seddon_) reported from Melbourne, England

    Looks like someone pulled out the wrong plug at Virgin Media HQ. Even their website is down!

  • SteveRiches4 Safetypenfold (@SteveRiches4) reported from Leicestershire, England

    @aliceb2998 @virginmedia Broadband down again, new router, now changing IP addresses every few minutes DHCP server unstable, many devices not connecting, no internet, WiFi unpredictable...

  • jwccarter Jimmy Carter™ (@jwccarter) reported from Countesthorpe, England

    @virginmedia please can you do something about getting back in touch with me regarding my complaint. Your website is as useful as a chocolate fireguard #virgin #virginmedia #workingfromhome

  • smarts35 Martine kotecha (@smarts35) reported from Braunstone, England

    @virginmedia I was singing your praises yest. Not having any issues with kids being home and needing to be using the WiFi on so many devices(we pay enough for it anyway) but low and behold its starting so I don't understand why you don't just up everyone's speed and save on earac

  • KnickalessKlurr Claire 👋🏻 (@KnickalessKlurr) reported from Nuneaton, England

    @virginmedia hi! Currently have no internet, no service issues reported on your site, have reset, PC (wired) is saying connected but I definitely have no internet

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • douglas187k douglas kerr (@douglas187k) reported

    @virginmedia a mean your foreign worker pretended she couldn’t get into my account for 20mins just as a stone wall tactic.a mean your virgin no?bit ridiculous an why isn’t my gift included on my sign up deal?cause there never was a gift just admit it il maybe respect u more

  • sadietrent_92 SadieTrent_92 🇺🇦 👩‍🚀 (@sadietrent_92) reported

    @Angela_Griffin @virginmedia ive had similar issues with BT, although they did come out quicker. I would ask for money off your bill as they claim they cant do it for a week

  • Rosemar67868025 Adey (@Rosemar67868025) reported

    @Angela_Griffin @virginmedia I've never had any issues with @ShellEnergyHome . Brilliant customer service and first time resolution

  • ScottCollins88 Scotty (@ScottCollins88) reported

    @virginmedia Not that I’m aware of ! How am I supposed to call when I’ve got no service?

  • douglas187k douglas kerr (@douglas187k) reported

    @virginmedia Is there much point your team hav already proved over th phone they don’t care?am a even talking to a person rite now or your useless virgin robot?its very sad a thot a was going to hav a long relationship with a trusted company but you’ve let me down first month in

  • douglas187k douglas kerr (@douglas187k) reported

    @virginmedia Thing that scares me more from th incompetence of virgin is that u don’t no or hav a record of th free offers your offering to your customers wen they sign up?😳😳😳just admit th free google nest hub never existed like your call handler did an we”ll get on with our lives?

  • MichaelChapmanJ Michael Chapman-Johns (@MichaelChapmanJ) reported

    @virginmedia I know it says from, however it's still odd that I had to go through your chat service to get the deal rather than process it myself.

  • TRBluenose_Paul Reluctantly Blues 🌍🏐 (@TRBluenose_Paul) reported

    @Wholehearted25 @virginmedia Mate, Virgin Media are useless. Inept at best. Totally scripted & unable to make any decision. TV great *when it works*, but offshore customer service is done because it's cheap. The day I left them I realised how much they reminded me of a polished ****.

  • Silverwood54 Mike Warburton (@Silverwood54) reported

    @virginmedia Had a new router fitted 2 weeks ago found out home alarm would not connect. Your customer service representatives tried 4 times to rectify with no success. Asked for technician to visit was told it would be yesterday. Called customer service yesterday to be told no appointment.

  • Angela_Griffin Angela Griffin (@Angela_Griffin) reported

    Which broadband provider has the best customer service in terms of speed of response when there is a fault? @virginmedia 6 day wait for a technician is diabolical and I need to change provider