Virgin Media Outage Report in Groby, Leicestershire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Groby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Groby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (14%)
-
Total Blackout (11%)
-
TV (8%)
-
E-mail (7%)
-
Phone (3%)
Live Outage Map Near Groby, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Loughborough, Coalville, Nuneaton and Hinckley.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
Internet | |
| Loughborough |
Internet | |
| Leicester |
Internet | |
| Leicester |
Internet | |
| Leicester |
TV | |
| Leicester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Groby, England
Latest outage, problems and issue reports in Groby and nearby locations:
-
Fruity Sheikh
(@frutysheikh) reported
from
Oadby and Wigston, England
@virginmedia broadband is down in #wigston LE18
-
Fazal Rehman
(@breadf2man) reported
from
Loughborough, England
@virginmedia A lady told me two weeks ago it would be sorted end of the week. I rang again a lady said she would contact manager and ring me back that day. Never happened, I will can take complaint to next level and then the independent complaints ombudsmen. Virgin complaints procedure poor
-
Victor Kaufman-Bartfield
(@VictorKaufman) reported
from
Oadby and Wigston, England
Quite apt that @virginmedia use the nil point British #eurovision2021 entry as their hold music - reflective of their customer service.
-
Uways Bobat
(@UwaysBobat) reported
from
Leicestershire, England
@virginmedia Stfu man. Ur lots internet is utter ****.
-
Andi James Chamberlain
(@sarianlives) reported
from
Leicestershire, England
@virginmedia can I have a telephone number to talk too someone@please, as I am having internet problems and now your website will not allow me to report it. His is frustrating service to say the least.
-
Andy bird
(@Andybirdlcfc20) reported
from
Hinckley, England
@virginmedia is there a WiFi issue in LE9?
-
Chris Roberts
(@LittleTed84) reported
from
Hinckley, England
@OpenreachHelp Could you confirm if Virgin Media are planning to utilise the same exchange as they are expanding there network in the same area.
-
Teresa Budworth
(@TeresaBudworth) reported
from
Quorn, England
52 minutes and two escalations for @virginmedia call centre to agree the diagnosis I’d already made. ‘Your “intelligent” booster pod is not working. A new one will be with you in 3-5 working days’ No wifi upstairs for a week is unacceptable
-
Christopher Hallick
(@ChrisLonelyguy) reported
from
Leicestershire, England
Come on @virginmedia I'm again being plagued by #fake #scam #fraud calls on landline. I'm not registered anywhere and on blocked lists. There's auto diallers i believe but operators should be cracking down on this.
-
Litebox Architecture
(@LiteBoxA) reported
from
Nuneaton, England
@virginmedia @VirginMedia_TV our tv service is down and we can not access the app either won’t allow us to login, we have error code S101 we can not find a contact number to call??
-
Jane
(@Irish_Jane_) reported
from
Hinckley, England
@virginmedia worst customers service ever!!!!! Can you please sort my issue!!
-
joseph langton
(@jnlangton) reported
from
Braunstone, England
@Beanypooh @DanHerb10 #virginmedia doing a network up grade from 09:30- 15:30 due to no Internet access could not work plus no prior warning given
-
Pat Ryan
(@b1gpat) reported
from
Nuneaton, England
@virginmedia Netflix channel 150 says "Not authorised". Was working ok a couple of days ago. How do I fix this please? Not a problem with my account. Netflix is working fine on my phone.
-
Amit Vaidya- #Author (Forever Roaming the World)🌏
(@av9901) reported
from
Loughborough, England
Productivity nearly at zero today because @virginmedia been off for nearly 24 hours 🙃 came on for 1 hour and now no service again! ...not I rely on the internet for work or anything 🤔 🙄🤬
-
Stuart miller-kirkpatrick
(@mufcsmk) reported
from
Measham, England
@virginmedia please stop ringing me, il never come back #BYEBYEBYE
-
Lizzie Jane 🎭
(@LizzieMizzie_) reported
from
Market Bosworth, England
@virginmedia I am currently on 3G and it’s SLOW! So a refund would be the right thing to do. Especially if the money has already come out of my account. I have screenshots to prove it’s not working.
-
Alison Wilson
(@allycardmaker) reported
from
Leicestershire, England
@virginmedia why am I getting so many spam emails don’t you filter them ? Never normally get this many
-
Gemma Downes
(@gemmadowneswba) reported
from
Nuneaton, England
@chrislepkowski @rjdowning @virginmedia All of ours are finally back but it’s really poor by Virgin Media
-
Pat Ryan
(@b1gpat) reported
from
Nuneaton, England
@virginmedia Netflix came back today. Separately, the movie I recorded last night started 30 mins late but the Virgin box didn't adjust for it. So I missed the ending. Pretty poor service, considering how much I pay every month.
-
ѕαιѕσηѕ ιη тнє αвуѕѕ
(@AdyGoodrich) reported
from
Leicestershire, England
@om_riff @RICHEYHELL We have **** all 4g coverage here too unless you stand in the front bedroom with your arm out the window. Our virgin media is either on & working well or down for half a day while they 'upgrade the network' 🤔
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Daryll Lewis
(@DaryllLewis1) reported
@virginmedia Not good enough I've been on the web chat and virgin cut me off and I've just been on the phone to one of your agents and been cut off. I'm going to advise my dad to go with @TalkTalk useless service your all liars passing the buck because you haven't got the answers
-
FuckTories
(@FuckTories1) reported
@virginmedia it leaves me with no option but to allow my ears to be assaulted with the horrible distorted screeching tones of low bitrate terrible dance music (not an internet connection troubleshooting vibe for me) or risk waiting around for a phone call for nothing
-
Dave Livingstone
(@livingstoned) reported
@virginmedia hi, I have kit to return on behalf of my son. 2 issues. 1. He has already moved out of his accommodation. What do I do with the terminator cap? 2. We actually have 2 broadband kits to return. Can I tape the 2 boxes together, attach the return label and post off?
-
Chad
(@chadsoutham98) reported
@virginmedia no Wifi since last night? Impossible to speak to someone on the phone, Online check says there’s no issue with the connection. Class
-
And Beans
(@BurleyNeo) reported
@virginmedia It says there are problems in the area and they are working to fix it. I already called in earlier and the person I spoke to did not think there was anything wrong in the area that is why I had an engineer. I checked online too but that said all is good.
-
Daryll Lewis
(@DaryllLewis1) reported
@virginmedia Quickly as they can you've left an 88 year old ill man with no phone since 14th June its hes lifeline if anything happens to him absolutely disgusting service,if its not on by tonight we change service provider,we're sick of being palmed off,your agent cut me off and didn't call
-
huge43
(@huge433) reported
@virginmedia Aaaaand still avoids the points about lack of transparency over the outage and leaving customers in the dark and without service for over 5 hours. I wonder how you’ll feel when you are left in a similar position when you try and collect your monthly fees
-
Toby Sandison
(@TobySandison) reported
@virginmedia We can't run any diagnostics during working day because my partner and I are both working from home - that's why phone support was so frustrating today because robot support started running them with barely any warning. How do I just speak to a human on the phone?
-
Nicky Headley
(@scousenicky78) reported
@virginmedia We had it back yesterday for a while and it’s been off all day. Got home and it’s still not working. This is really bad
-
Rosemary Roberts
(@robertsroz) reported
@virginmedia Hi I am trying to change the installation date for my dad who is confused and so I need to be there. It needs to be evenings or weekends. I cannot remember the password on the account so the call centre in India are refusing Help