Virgin Media Outage Report in Groby, Leicestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Groby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Groby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 21: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (22%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Groby, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Loughborough, Leicester, Nuneaton, Coalville and Hinckley.
| City | Problem Type | Report Time |
|---|---|---|
 Loughborough |
TV | |
| Leicester |
Internet | |
| Leicester |
Internet | |
| Leicester |
||
| Loughborough |
Total Blackout | |
| Leicester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Groby, England
Latest outage, problems and issue reports in Groby and nearby locations:
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Tim Moore
(@timmo1963) reported
from
Ashby-de-la-Zouch, England
Well @virginmedia my TiVo box is stuck in starting up mode (2 hours) and needs a technician, not available until Tuesday. Piss poor service and your telephone manner leaves a lot to be desired. Waiting for you to get in touch 🤬
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Pete Martin Photography
(@PeteMartinPhot1) reported
from
Leicestershire, England
Amazing, @virginmedia Internet was down today from 9am. I phoned to get an update at 4pm, and also ask why my bill keeps going up.. The lady on the phone literally drove me away to another provider. I just signed up with @EE
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Joshua Swatman
(@JoshSwatz) reported
from
Leicestershire, England
*******!! Got an email saying my virgin media bill is 78 quid that ain't right.. That's almost 30 quid more than I've ever paid.
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Darren Carson
(@DarrenCarson68) reported
from
Ketteringham, England
@virginmedia Hi, broadband still down 3rd day in a row despite assurances it would be fixed mon 18th by 6pm. Please advise how to submit complaint thanks
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Sam
(@samingrm) reported
from
Leicestershire, England
@virginmedia Internet is down again, worked fine all morning then just stops, nothing on service status has come up
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Nick Fitzsimons
(@NickFitz) reported
from
Leicestershire, England
@virginmedia Neither, I just get that nag bar every time I go to pay my bill, and occasionally click on the link to see if it’s still broken :-)
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Wayne™
(@Dog_in_a_hat) reported
from
Leicestershire, England
Well thanks to a combine effort of @GoZwift @virginmedia & @wahoofitness my evenings ride was pity shit... knew I should have gone outside!
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Simon McGuinness
(@smcguinness1985) reported
from
Mountsorrel, England
@virginmedia Yesterday evening. It was a call centre in Asia, in which they couldn’t speak very good English and sounded scripted. Very impersonal and never called back. #virginmedia
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★Stu Mäc★
(@stumac8) reported
from
Glenfield, England
@virginmedia outage in glenfield leicester.. no broadband virgin says it might get fixed by the 29th .. time to cancel me thinks. Shocking
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SIMI JOHAL
(@SIMI2006) reported
from
Blaby, England
@vmbusiness anyone thinking of using this company as a broadband service for business.....dont’t. Worst service ever.
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jon
(@jonmac36) reported
from
Thurmaston, England
@virginmedia terrible service ur sacked I’ll be switching 2mora
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Bradgate T & C
(@bradgatetc) reported
from
Leicestershire, England
@virginmedia ....just when you think your service can't get any worse...it does....wow you are a talented team 😠
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Bradgate T & C
(@bradgatetc) reported
from
Leicestershire, England
@virginmedia whats happening to the Broadband in the LE5 area of Leicester....please fix this...😠🤯
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Jamie Lewis Rennie
(@JamieOnIceUK) reported
from
Leicestershire, England
@DavidNeilUK @virginmedia @SkyUK Virgin Media are the worst company ever man! Don't get yourself in debt cause of them! Go somewhere else :) Here if you need me x
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Rachel Biddles
(@rachlb33) reported
from
Glenfield, England
@virginmedia Always good when you work from home and are told over the phone everything has been done to fix your internet speed, currently 1.67mbs and supposed to be 200mbs, and that the earliest a technician can come out is Monday! Great service, not. Time to switch providers.
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Simon McGuinness
(@smcguinness1985) reported
from
Mountsorrel, England
@virginmedia Yes I did. They gave no reference number, but said I could call back if they never called me...nice...but no number or reference. Angelo in your call centre has all details. It was carried out by a third party of your sub contractor.
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Kelly 💕
(@mrsmcgibble) reported
from
Nuneaton, England
@KaysGramma @LordSnow @Bjorkian15 @EW Think it would be much higher if it was available on more platforms, in the UK it's only available on sky, so the large customer base on virgin media would not be able to watch until available to stream.
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☞Ⓖⓐⓡⓨ Ⓟⓐⓡⓚⓔⓡ☜
(@WiteWulf) reported
from
Shepshed, England
@virginmedia It’s obviously a localised equipment failure caused by the power fluctuation this afternoon, not “signal to noise” problems as your telephone operative said. Get an engineer out here and fix it now, please, @virginmedia
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Nick Fitzsimons
(@NickFitz) reported
from
Leicestershire, England
@virginmedia Cheers. I’m not really that fussed about upgrades at the mo, but it occurred to me that your website’s been broken for, as I recall, about eight years, and maybe I should draw it to your attention :-) Have a good day!
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Skeems
(@Skeems1) reported
from
Countesthorpe, England
@Geoff_NUFC @virginmedia I got rid of my Sports package. £106 p/m just wasn’t worth it when sky put on games like Burnley v Cardiff. Me & my brother share a now TV login so we can pick and choose which games to watch
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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WhySoSerious!?
(@J0K3R_GaNg) reported
@arrchargaming @virginmedia I've been with them for roughly 10 years and my neighbour pays £24 a month less than me for being a new customer, called and was told my deal was the best they could offer 🤡🤡🤡 They have 0 interest in loyalty as long as they get your money
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Frying Tonight 💙
(@Bungo2112) reported
@arrchargaming @e17caz @virginmedia I had to go through the rigmarole of actually cancelling my contract with Virgin before the 'Customer Retention' person rang me up and offered a 50%+ discount to keep my business. Charlatans.
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Nichola Roberts
(@Nichola93987803) reported
@virginmedia Yes i have but i dont want ro renew the contract as the signal is rubbish all we get is buffering even when playing the console and it should not be like that if we are on the 350mb one also your customer service are very rude. And we have had the engineer out loads
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Mark McDonald
(@MarkMcD1980) reported
@liannweir @virginmedia I feel like there are attachment issues they need to work through
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Rich
(@RichKnight3) reported
@virginmedia Since 9am this morning I have been trying to cancel my contract. I’m still chatting to your WhatsApp chat team who just keep transferring me. 2.5hours to cancel!!!
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ant maley
(@antmaley) reported
@virginmedia if I wanted to cancel my contract, is it 14 days from the date I signed up or from the date of installation? new customer and the service I’ve received so far has been shambolic.
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Nichola Roberts
(@Nichola93987803) reported
@virginmedia We have had the engineer out loads of times and problem not fixed also we on a package which they wont down grade as we dont need it we have the tv bundle which we have never used. And a sim we never used. But you cant downgrade us or give a a decent deal
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Danny Hayton
(@DannyHayton9) reported
@virginmedia I have justed signed up to your 216mbps broadband and I have had loads of problems since installing. I'm a gamer and I got a range extender to help and I am having problems constantly. I had bt before this and never had a problem and that was only 67mbps.
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.
(@vapple78) reported
@virginmedia after a visit from your engineer I’m left without tv, broadband or phone services. Issue has been handed to “networks team”. I trust I’ll be compensated for this outage.
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Matt K
(@MatthewKiziltan) reported
@virginmedia 3rd time this week you expect me to sit on the phone to you guys?? Nope I’m done, wouldn’t mind but the fact you increased my monthly fee this week too! Crazy. I’ll just cancel and sign up with another company.