Virgin Media

Virgin Media Outage Report in Groby, Leicestershire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Groby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Groby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Groby, Leicestershire, England 12/12/2024 15:55

December 12: Problems at Virgin Media

Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Groby, Leicestershire, England

The most recent Virgin Media outage reports came from the following cities: Nuneaton, Leicester, Loughborough, Hinckley, Coalville and Leicestershire.

Loading map, please wait...
City Problem Type Report Time
United KingdomNuneaton TV
United KingdomLeicester TV
United KingdomLeicester Internet
United KingdomLeicester Total Blackout
United KingdomLeicester Internet
United KingdomLoughborough Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Groby, England

Latest outage, problems and issue reports in Groby and nearby locations:

  • MatthewWalne Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia Forget it. Totally useless all round. Absolutely the worst customer service I’ve ever experienced. What’s the point having a social media team?!

  • MatthewWalne Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia I just never get anywhere, constantly going around in circles and no one seems capable or willing to help. The broadband kit provided isn’t fit for purpose considering how much I pay for it.

  • MatthewWalne Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia 3 hours wasted on SMS service only to be told I need to call tech team! Service is beyond terrible

  • MatthewWalne Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia Sorry, I don’t understand how posting on a forum will get me in contact with someone who can help me. The customer service isn’t good enough.

  • MatthewWalne Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia I’ve re-run the tests and still recommending I get a booster but still no idea how I go about ordering one. Can someone help rather than me going around in circles again please?

  • MatthewWalne Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia The wifi in my house is awful despite having 500mb broadband with you

  • ddrbowella David Richards (@ddrbowella) reported from Leicestershire, England

    @virginmedia 909041904.26 le35ge .Call a 7 days ago about internet problems. Told we was getting a new router box and booster box. Nothing came and still getting a lot of problems. I want some to come out. Otherwise i will cancel the whole dam thing.

  • SimeonHockley Simeon Hockley (@SimeonHockley) reported from Ketteringham, England

    Something rather awful about being on hold with @virginmedia! 2 hours and counting....

  • MatthewWalne Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia What’s the point they seem unable to help and disconnected the call twice! Absolutely hopeless service

  • ddrbowella David Richards (@ddrbowella) reported from Leicestershire, England

    @virginmedia The service keep cutting out. And having to reboot 3/4 times a week. If no one comes and fix the fault. I will cancel everything and go to the ombudsman to claim back all the money paid for a fully working service.

  • MatthewWalne Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia The text service is a bot so doesn’t understand what I want. I don’t understand how posting on a community forum will help me order wifi pods. I’ve posted but just get replies from other members. I want to be able to contact someone at Virgin not other customers.

  • MatthewWalne Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia Sorry, I don’t have understand how posting on a forum will get me in contact with someone who can help me. The customer service isn’t good enough.

  • MatthewWalne Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia Thanks. The text service doesn’t work well to say the least. How do I post a question on the community to get an order placed please?

  • ddrbowella David Richards (@ddrbowella) reported from Leicestershire, England

    Virgin media are **** at there customer services. 25m and still F!@#$%. I going to cancel my dd. That my get there attention?

  • gallagher1aaa I'm Juggy not Noel (@gallagher1aaa) reported from Leicestershire, England

    What **** is blocking my internet @virginmedia , it’s in a open space, switched it off and on, stood on one leg, got full bars but still won’t let me watch a basic YouTube video on my phone

  • MatthewWalne Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia No, it’s very random. I was expecting an improvement when I upgraded speeds but it never did.

  • MatthewWalne Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia I know I recently extended my broadband contract with you but the service is abysmal and the customer service even worse. Can I cancel please and I will go back to Sky.

  • mufcsmk Stuart miller-kirkpatrick (@mufcsmk) reported from Hinckley, England

    @virginmedia @VirginMediaCorp a message for Rachel barrass- What an absolute shambles of a team you lead, call centres in Delhi uninterested staff who are useless at helping the customer who has been stitched up by you again. My 5 year old could do better👍 #cancelled #joke

  • jakeyhill Jake Hill 🦊🇬🇧⚽️🏏🏊‍♂️🚵‍♂️🏃‍♂️🍷🍕🧀 (@jakeyhill) reported from Hinckley, England

    @virginmedia why is your chat help on your website no help at all ?

  • MatthewWalne Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia The service I’m getting from Virgin is beyond appalling.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Alexia_Zenonos Alexia Garner (@Alexia_Zenonos) reported

    @virginmedia Done that, checked and link said issues with broadband and service-should have been back 12/02, but still only getting 10-40mb! Been 6 days now. Beyond a joke!

  • jaydbzz JayDbz (@jaydbzz) reported

    Honestly virgin media can **** right off with the amount of outages they have with their broadband. It goes down more than mo salah does in the penalty box ffs

  • xJessileigh Jess ❄ (@xJessileigh) reported

    Love paying for a service Virgin Media can never provide 🙃🙃

  • LUCKYJB4 John Barr (@LUCKYJB4) reported

    @virginmedia my internet is down and the status check is also down…. 🤔 have you tried switching it off and on again?

  • propanexcx c3h8xcx (@propanexcx) reported

    Wifi pahal babi cacat **** you virgin media

  • xCamrin cam (@xCamrin) reported

    @DeaconJE_ @virginmedia didnt even go fully down aswell

  • zLaurrren Loz🐸 (@zLaurrren) reported

    @virginmedia is **** lately. Literally never had a problem for like 2 years and this past few days is been on and off constantly 🙃

  • SaulGregory SΔUL (@SaulGregory) reported

    How can Virgin Media have so many issues, literally a multi billion pound company

  • Call_Me_Dan__ DannyCully (@Call_Me_Dan__) reported

    @virginmedia I demand compensation for the Internet being so ****** this evening I know I ain't paying £111 for tv and internet just for it to be down every other day.

  • SynchroJack88 ✨SynchroJack88 - TL48✨ (@SynchroJack88) reported

    @mumof3xxx @virginmedia Thank god it’s not just me I thought my box was broken! Their service status page states no errors but there clearly is and has been like it for hours, come on @virginmedia this is terrible!