Virgin Media outages and service status in Groby, England

Problems in the last 24 hours in Groby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Groby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Groby, England

The most recent Virgin Media outage reports came from the following cities: Leicester, Hinckley, Coalville, Loughborough, Nuneaton, and Ashby de la Zouch.

City	Problem Type	Report Time
Leicester	Internet	2 days ago
Leicester	Internet	2 days ago
Leicester	Internet	2 days ago
Hinckley	Internet	2 days ago
Coalville	Internet	3 days ago
Loughborough	E-mail	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Groby, England

Latest outage, problems and issue reports in Groby and nearby locations:

• 
  David Richards (@ddrbowella) reported 20 seconds ago from Leicestershire, England

  @virginmedia 909041904.26 le35ge .Call a 7 days ago about internet problems. Told we was getting a new router box and booster box. Nothing came and still getting a lot of problems. I want some to come out. Otherwise i will cancel the whole dam thing.

• 
  Rachel Biddles (@rachlb33) reported 37 seconds ago from Glenfield, England

  Always good when @virginmedia take your internet down on a Friday to ‘improve the service’ without any warning, when you’re working from home!

• 
  Curtis Thomas (@curtis_thomas97) reported 7 minutes ago from Nuneaton, England

  @virginmedia 2 weeks because of your incompetence and you act like it's not your problem. My partner works from home so explain to me how she will do that because you have failed to provide me the service on the agreed date?

• 
  Matthew Walne MCSI (@MatthewWalne) reported 9 minutes ago from Mountsorrel, England

  @virginmedia 3 hours wasted on SMS service only to be told I need to call tech team! Service is beyond terrible

• 
  GodivaPuppyAppeal (@GodivaGuidedogs) reported 15 minutes ago from Nuneaton, England

  @itsmeAlexVega @virginmedia I’ve used Virgin Media for years but going to cancel when my current contact expires

• 
  Gerry White SEO geek (@dergal) reported 15 minutes ago from Ashby-de-la-Zouch, England

  @virginmedia I tried - I assume it doesn't work on a mobile!?

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 21 minutes ago from Narborough, England

  FINALLY!!! After raising a serious complaint with @virginmedia with the prospect of the ombudsman getting involved... They've finally got my services up and running Now all that remains is for them to sort out some compensation and then we can pretend this never happened

• 
  Phill Russell (@whitepuggy) reported 22 minutes ago from Nuneaton, England

  Why can’t you watch the football recorded on virgin box on the iPad when finished when it’s @btsportfootball / @btsport but can if it was on skypsorts ? Help @virginmedia ??

• 
  Gerry White SEO geek (@dergal) reported 31 minutes ago from Ashby-de-la-Zouch, England

  @virginmedia helping out my 74 year old mother, when she resigned with you at Christmas, you also promised to send out a new V6 box, it never arrived, I chased this up and then you sent an older TiVo box. I spoke to the guy and he told me they're the same !?

• 
  Liam King UK (@liamtheking) reported 32 minutes ago from Oadby and Wigston, England

  @virginmedia Horrific broadband speeds, and even worse customer experience, being passed from pillar to post, continually repeating security questions, going through the story each time and being disconnected thrice in one day, without a single courtesy call back. No worries, BT’s gain

• 
  Manraj (@Manraj_Virkk) reported 35 minutes ago from Leicestershire, England

  Why does virgin media wifi become **** after 11:30pm? Absolutely shite man

• 
  Amit Vaidya- #Author (Forever Roaming the World)🌏 (@av9901) reported 37 minutes ago from Loughborough, England

  Productivity nearly at zero today because @virginmedia been off for nearly 24 hours 🙃 came on for 1 hour and now no service again! ...not I rely on the internet for work or anything 🤔 🙄🤬

• 
  Gemma Downes (@gemmadowneswba) reported 38 minutes ago from Nuneaton, England

  @chrislepkowski @rjdowning @virginmedia All of ours are finally back but it’s really poor by Virgin Media

• 
  Fazal Rehman (@breadf2man) reported 42 minutes ago from Thurmaston, England

  Broadband has been failing since Sunday, phoned Virgin Media at least 6 times ! Engineer came today said he had fixed it, hour later exactly the same problem. Very poor service and they say I should use broadband less

• 
  joseph langton (@jnlangton) reported 50 minutes ago from Braunstone, England

  @timofnewbury @virginmedia there is an outage here in middle england 16:00 ETR

• 
  Fazal Rehman (@breadf2man) reported 50 minutes ago from Loughborough, England

  @virginmedia A lady told me two weeks ago it would be sorted end of the week. I rang again a lady said she would contact manager and ring me back that day. Never happened, I will can take complaint to next level and then the independent complaints ombudsmen. Virgin complaints procedure poor

• 
  Alexandra Johnson (@ASJPhotography) reported 52 minutes ago from Coalville, England

  @virginmedia have to be the MOST unhelpful when it comes to customer service. I’ve been going round and round and round for an issue your technical engineer has already highlighted!!!!

• 
  David Richards (@ddrbowella) reported 55 minutes ago from Leicestershire, England

  @virginmedia The service keep cutting out. And having to reboot 3/4 times a week. If no one comes and fix the fault. I will cancel everything and go to the ombudsman to claim back all the money paid for a fully working service.

• 
  Matthew Walne MCSI (@MatthewWalne) reported 55 minutes ago from Mountsorrel, England

  @virginmedia Forget it. Totally useless all round. Absolutely the worst customer service I’ve ever experienced. What’s the point having a social media team?!

• 
  Ollie (@ollieg21296) reported 58 minutes ago from Ketteringham, England

  @virginmedia I’m currently a Virgin Mobike customer but I will be emigrating to Canada mid-term in my contract. Is there any way I can get out of my contract without a cancellation fee?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nick Burgin - Horror Writer (@burgs2010) reported 2 minutes ago

  @Mccartney2Phil @virginmedia Down for 8 days. Started our contract last Wednesday and still haven't been able to watch TV 😡

• 
  Carrie (@IamCarrieagain) reported 6 minutes ago

  @virginmedia My issue is you turned off my working router. I'm disabled and you turned off my service.

• 
  Anumcara (@Anumcaras) reported 10 minutes ago

  @Benleo @virginmedia Similar happened to me and again the call centre pushing am unnecessary sale and left me with no internet for weeks. Falsely claiming I needed new equipment but didn’t book an engineer It’s not the same company these days. Issues started September and this Friday engineer will finally arrive. I had to go back to sky in the meantime and move the virgin account to an other address because they would not cancel and kept ending calls. I would not recommend them. Also they have had issues nationwide with internet past two weeks impossible to work from home or study. Will they reimburse those customers?

• 
  COYS (@KAY7COYS) reported 13 minutes ago

  @virginmedia are the worst internet provider. Wouldn’t recommend at all.

• 
  gail hendry (@gail_hendry) reported 17 minutes ago

  @virginmedia Ive already raised 2 complaints with nobody doing what i actually asked them to do. I shouldnt have to raise a 3rd one for the same issue

• 
  C (@Speed2684_) reported 17 minutes ago

  @virginmedia Broadband outage which is causing my ring doorbell not to work

• 
  D (@idczn) reported 21 minutes ago

  Since this day AppStore asks me for password every time I want to get any app and i coild swaer- its like- another App store site is opening. But Apple explains: all is good. I don't think so. If Apple cannot help, police doesn't care,Virgin media couldn't get anything: is there anyone in this world who knows what ******** is on? Or gypsy hacker is the cyber-master of the whole world?

• 
  west witch🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@wishful5thinkin) reported 24 minutes ago

  @Benleo @virginmedia Cancel it & stop your DD. Get a freeview mini box & pay for Disney

• 
  Leon Spight (@leonspight) reported 26 minutes ago

  @Benleo Slim consolation however I’ve been a VirginMedia customer for 20+ years and other than a blip back in 2019 due to no fault of VM the service has been fantastic. But this isn’t good enough, come on @virginmedia do better

• 
  Geoff Jones (@geoffjones7) reported 28 minutes ago

  @Benleo @virginmedia I was a service engineer for many years for Virgin (formally Telewest). You most certainly do not have to renew a contract to get a cable fixed. Also the Indian call centre has been a long-standing issue for their customers. Very poor service