Virgin Media

Virgin Media Outage Report in Groby, Leicestershire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Groby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Groby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Groby, Leicestershire, England 05/08/2025 04:40

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Groby, Leicestershire, England

The most recent Virgin Media outage reports came from the following cities: Leicester, Nuneaton, Hinckley, Coalville and Loughborough.

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City Problem Type Report Time
United KingdomLeicester Internet
United KingdomLeicester Internet
United KingdomLeicester Wi-fi
United KingdomLeicester Internet
United KingdomLeicester Internet
United KingdomLeicester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Groby, England

Latest outage, problems and issue reports in Groby and nearby locations:

  • SmileyJMH Joanna Hayes (@SmileyJMH) reported from Loughborough, England

    @virginmedia I have WiFi at the moment. . . The problem is intermittent, it doesn't seem to coincide with times of high demand necessarily. It's incredibly frustrating, especially when working remotely from home and losing signal cuts everything off.

  • fakirbhai_nadia Nads🦋 (@fakirbhai_nadia) reported from Oadby and Wigston, England

    @Iqras19 Mine do it automatically but virgin media’s shit

  • chrismyers66 Chris Myers (@chrismyers66) reported from Coalville, England

    @virginmedia So I'm furloughed I couldn't pay all my bill last month oh dont worry Mr Myers we will let you pay on the 22nd when you get paid 1215 you cut me off what a crap company you are as soon as I can I'm off

  • MrBhojani JayBhojani (@MrBhojani) reported from Loughborough, England

    @virginmedia £160 a month for you to be shit.

  • GRODSTER Hayley Garrod (@GRODSTER) reported from Leicestershire, England

    @stonecoldpiper @KillingEve @IamSandraOh @BBCAMERICA I was about to as well but my Virgin Media keeps playing up & I couldn't bear for it to keep stopping 😣 Now I'm watching Beat The Chasers and will try again later but I need my fix asap!! 😂

  • dylanjfarrell dylan farrell (@dylanjfarrell) reported from Leicestershire, England

    @virginmedia WiFi down again!!!

  • Psycho_Deadman (-Psycho-) Deadman (@Psycho_Deadman) reported from Hinckley, England

    @virginmedia FIX YOUR INTERNET. I have never had this many issues with any other internet provider. The internet is fast... but my god does it drop at the slightest nudge.

  • Psycho_Deadman (-Psycho-) Deadman (@Psycho_Deadman) reported from Hinckley, England

    @virginmedia Somewhat stable. However, today is a clear day. It is whenever there is the slightest breeze or a slight change in weather. I have never had such an inconsistent connection.

  • nameez_n Nam_n (@nameez_n) reported from Leicestershire, England

    @virginmedia my broadband has been going down frequently past few days. Tried restarting the WiFi router, still the same. Connection goes down for few mins and the comes back. It’s frustrating #virginmediadown #internetdow

  • SteveRiches4 Safetypenfold (@SteveRiches4) reported from Leicestershire, England

    @aliceb2998 @virginmedia Broadband down again, new router, now changing IP addresses every few minutes DHCP server unstable, many devices not connecting, no internet, WiFi unpredictable...

  • faizalmom Faizal Momoniat (@faizalmom) reported from Leicestershire, England

    @virginmedia need help to reduce my bills

  • deaks30 lee deaks (@deaks30) reported from Blaby, England

    @virginmedia is there a problem in Leicester area Le8 as internet keeps dropping off 👍

  • ohthatoneboy ALEX (@ohthatoneboy) reported from Leicestershire, England

    @virginmedia Completely upset and disappointed with your customer service helpline, I have spent the last week calling and no solution has been given! It is shameful

  • adamkemp24 Adam Kemp (@adamkemp24) reported from Leicestershire, England

    @virginmedia went down today at work and now it’s stopped me watching #Netflix!!

  • elliepratt_ Ellie Pratt (@elliepratt_) reported from Leicestershire, England

    @DeadHeadIllust @virginmedia @JudgeJudy Only Judy can fix Virgin Media.

  • _Chris_Seddon_ Chris Seddon (@_Chris_Seddon_) reported from Melbourne, England

    Looks like someone pulled out the wrong plug at Virgin Media HQ. Even their website is down!

  • SteveRiches4 Safetypenfold (@SteveRiches4) reported from Leicestershire, England

    @virginmedia This isn’t a problem just today, we have had the same issues for nearly a month, can you at least tell us what the prob is, we might even understand!! Please fix or refund. Lk fwd to your call.

  • topper1973 iTz Me Yo 🌐 (@topper1973) reported from Coalville, England

    @mjordo78 @virginmedia Motivated as the full-time ones! I get very few problems, but if I did I'd be on the phone making sure I got a discount!

  • ohthatoneboy ALEX (@ohthatoneboy) reported from Leicestershire, England

    @virginmedia Already tried, the chatbot doesn’t understand the situation! Please I need help ASAP. If you could please give me a call 07778985954

  • MattLaight Matt (@MattLaight) reported from Leicestershire, England

    @virginmedia I'm trying to get an engineer to come out as my lines but cut, I'm finding it difficult to get this arranged HELP!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • BevZombie Bev (@BevZombie) reported

    Disgusting service from #virginmedia today when I tried to negotiate a new contract! Being laughed at by ‘Lorna’ is not acceptable. I’m now going with #Sky

  • HIlchovski Hristo Ilchovski (@HIlchovski) reported

    @virginmedia We also need compensation as it has been over 60+ hours of no service (issue started at 1 AM on the 27th).

  • kermit1015 kermit10 (@kermit1015) reported

    @lisapoulton10 @virginmedia That is because there are too many people trying to use it at the same time which this shambles of a company won't admit and won't admit they have a major issue with there network.

  • bestlookintroll Gaia (@bestlookintroll) reported

    @virginmedia i need help, your website is down and everytime I call I can never get through to an actual person. Our router keeps kicking our mobile devices off the network, and it is driving me insane. 2nd time this week!!!

  • Floofcx -Azur - (@Floofcx) reported

    @virginmedia Hi, it was done over both but now have no Internet connection at all,have reset the hub and turned off and back on. Same with my neighbours who are on virgin.can this be escalated as its coming up to 2 weeks of no service Thanks

  • WillBeTweets HotBikiniBoy (@WillBeTweets) reported

    Internet still unstable and I want to stream on my bank holiday. Fix it please @virginmedia

  • dominichenry Dom Henry (@dominichenry) reported

    @virginmedia Hey VM, why do you keep calling me a liar? I quit by phone in May but still being billed and hassled for payment. Customer service deny all, on the rare occasions I can get through.

  • mark_eames Emo (@mark_eames) reported

    @virginmedia the customer service that you provide is absolutely disgraceful…. Sort my internet out, it has been 8 days and no resolution in sight until next Monday. I have been passed from one department to another after 20 phone calls

  • TheHoneyMunster -!- (@TheHoneyMunster) reported

    @virginmedia Is your website down as when I login it attempts to show me my bill then comes up with something went wrong at our side message. Tried both app and internet explorer to login and same issue?

  • lisapoulton10 Lisa (@lisapoulton10) reported

    @virginmedia I can’t even check service status???