Virgin Media Outage Report in Groby, Leicestershire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Groby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Groby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (20%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Groby, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Coalville, Leicester, Hinckley, Nuneaton, Leicestershire and Ashby de la Zouch.
| City | Problem Type | Report Time |
|---|---|---|
 Coalville |
TV | |
| Leicester |
Internet | |
| Coalville |
Internet | |
| Leicester |
Internet | |
| Leicester |
TV | |
| Leicester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Groby, England
Latest outage, problems and issue reports in Groby and nearby locations:
-
Scott
(@scottydaly1989) reported
from
Leicestershire, England
@virginmedia are you ever gonna reply to any of my tweets for help!!
-
Scott
(@scottydaly1989) reported
from
Leicestershire, England
@virginmedia costumer service is ****!!!
-
mark sperry
(@marksperry2) reported
from
Rearsby, England
@virginmedia sort your customer service out! I’ve spent 2 days trying to sort out my fibre optic, to be cut off 4 times on hold for 6.5hrs lied to 3 times transferred to India 8 times, still no further forward. #pleasehelp #FirstWorldProblems #shockingcustomerservice
-
Priti Joshi
(@toneconsultancy) reported
from
Oadby and Wigston, England
@virginmedia we have been getting intermittent WiFi and issues with security for the last 4 weeks . What is the problem ? Le24fy
-
Shakeela🥀
(@shakeelaa_a) reported
from
Leicestershire, England
@virginmedia Why is your internet down!!!
-
Yv
(@yogi7592) reported
from
Leicestershire, England
@virginmedia it’s sad that you are still using covid as an excuse not to provide any technical help. Done everything your website tells me to but still have a issue with my broadband. How do I speak to someone about it. Not very happy.
-
georgia clarke
(@geiiclarke) reported
from
Kirby Muxloe, England
@virginmedia @VMSolutions_ I have been on hold to your virgin media customer service for 45 minutes for the advisor to hang up whilst I was getting permission from the account holder for me to deal with their account
-
Ian Duffy , (Goonerian) 🔴⚪
(@goonerian22) reported
from
Nuneaton, England
Powercut in #nuneaton #camphill in the afternoon and now @virginmedia has gone down night wat ******** going on !!!
-
rosstarbard
(@rosstarbard) reported
from
Leicestershire, England
@Alex_FeisBryce @virginmedia Apparently problems in the area won't be fixed until 3PM today. Spoke to the helpline
-
rosstarbard
(@rosstarbard) reported
from
Leicestershire, England
@virginmedia internet has been down for the last half hour, no wifi or wired connection. Is there a problem in the Leicester area?
-
Billy Patel
(@b17yvw) reported
from
Birstall, England
@virginmedia I am a very disappointed customer I was on hold for 15 mins finally spoke to a advisor on the retention team who placed me on hold and then the call dropped on hold again now and it’s been 30mins and no answer 😔
-
jon
(@jonmac36) reported
from
Thurmaston, England
@virginmedia Nope got rid of virgin Problem solved
-
Stuart miller-kirkpatrick
(@mufcsmk) reported
from
Hinckley, England
@virginmedia help @YouTube not working via our tivo box😞
-
Scott
(@scottydaly1989) reported
from
Leicestershire, England
@virginmedia are you ever gonna help me!!
-
Chris Holton
(@ChrisHolton99) reported
from
Leicestershire, England
@Virginmedia How does a customer get any service? We have been calling and writing since 30th October but are just on HOLD!
-
Linzi Parsons
(@ParsonsLinzi) reported
from
Leicestershire, England
@virginmedia I’ve spent the last 3 hours trying to communicate with someone via text about some charges that are due to virgin not setting a cap on my 11 year old step daughters account as requested! Service is awful
-
georgia clarke
(@geiiclarke) reported
from
Kirby Muxloe, England
@VMSolutions_ I have been on hold to your virgin media customer service for 45 minutes for the advisor to hang up whilst I was getting permission from the account holder for me to deal with their account
-
sean anderson
(@sean210367) reported
from
Hinckley, England
@virginmedia absolutely disgraceful customer service again. Our contract is up for renewal and you want to increase our bill by £50 but with no additional services. Daylight robbery tried speaking yo someone. Can't get through yo talk to anyone
-
joseph langton
(@jnlangton) reported
from
Braunstone, England
@Rachel_Rabbit13 the worst part of @virginmedia is their shite philippines call centre
-
joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia the advisors do not listen to what their customer are asking the result is frustration for the customer
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Con
(@CrAZyCoN5o0) reported
So @virginmedia , how come my internet has been off and on, and really slow for the past 4 days? Your phone line robot tells me there’s a “complicated issue”, yet Service Checker tells me all is good? Unless I tell it to look deeper, then I get told there’s work going on…
-
Rob Harrop
(@robertharrop) reported
I cancelled my @virginmedia account 30 days ago, but it wasn't actually actioned. Looking on Virgin forums this seems standard practice - calls are disconnected, cancellation requests ignored. Does anybody know how to actually cancel?
-
Emma Corfield
(@Allwoolhanddyed) reported
@virginmedia why can’t I get my internet fixed!! Been on the phone yet again for well over an hour and still no resolution! Why is getting anything done so difficult. Going round in circles doesn’t even come close. Rubbish incompetent company!
-
Nick Hollis🇺🇦
(@NickHollisUK) reported
@virginmedia Another email address succeeded today without issue, but the original one remains unverified
-
Gill Birrell
(@gill_birrell) reported
@vmbusiness any ideas how to get an update on our line that was supposed to be installed last month? Service & communication is absolutely rubbish. The only updates we get are “there are no updates”. This is business critical & no one seems to care.
-
Matt de Villiers
(@matt_dev) reported
@virginmedia Broadband is down yet again in Linlithgow area (EH49). This is the third time in three months, and on previous instances it was down for multiple days. This is preventing us from working from home - could you sort it out please!
-
BethLovesCrochet 🦖🟩⬜️🟪
(@CrochetLady15) reported
@virginmedia Yes I hope one day I’ll be a size 10, be we all know that isn’t going to happen. I don’t want hope I want the service I am paying for.
-
SUSAN
(@CHELSEABIANCA) reported
@virginmedia So why are you charging me £84 a month for a service you cannot complete and on top of this now I have no internet no tv nothing !
-
Don Skoy 🏴
(@yoksnod) reported
@virginmedia Too late. The damage has already been done with your "essential works". There seems be be at least one every week. Not including the random failing of my Internet sporadically for no particular reason on an alarmingly regular basis.
-
Chris Doogan
(@chriisdoogan) reported
@virginmedia Yeah it says the issue is with the tv. But it’s actually broadband as well