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Virgin Media

Virgin Media outages and service status in Groby, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Groby, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
  • The most recent signal from this area was received Apr 8, 1:03 PM GMT+1.
  • 58% Internet (58%)
  • 17% E-mail (17%)
  • 8% Total Blackout (8%)
  • 8% Wi-fi (8%)
  • 8% TV (8%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Groby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Groby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 11: Problems at Virgin Media

Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Groby, England

The most recent Virgin Media outage reports came from the following cities: Leicester, Loughborough, Nuneaton, and Coalville.

CityProblem TypeReport Time
Leicester Internet 3 days ago
Loughborough Wi-fi 4 days ago
Leicester Internet 9 days ago

Nearby cities with recent reports

Leicester

1 recent signals

3 days ago
Loughborough

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Groby, England

Latest outage, problems and issue reports in Groby and nearby locations:

  • jakeyhill
    Jake Hill 🦊🇬🇧⚽️🏏🏊‍♂️🚵‍♂️🏃‍♂️🍷🍕🧀 (@jakeyhill) reported from Hinckley, England

    @virginmedia why is your chat help on your website no help at all ?

  • JessLeighA
    Jess Adams (@JessLeighA) reported from Ketteringham, England

    @virginmedia we are awaiting for you to put the line up to the house but there is a blockage. was told you were coming to fix it yesterday but didn’t. said you’re coming today, no idea when.

  • liamtheking
    Liam King UK (@liamtheking) reported from Oadby and Wigston, England

    @virginmedia Horrific broadband speeds, and even worse customer experience, being passed from pillar to post, continually repeating security questions, going through the story each time and being disconnected thrice in one day, without a single courtesy call back. No worries, BT’s gain

  • JessLeighA
    Jess Adams (@JessLeighA) reported from Ketteringham, England

    @Jake_BHughes @virginmedia apparently we have a blockage where they need to connect us, which is what we would need fixing by thursday. being that unreliable we decided to cancel everything with them fully. a shame because what they offered was great. customer service department is not easy to get round 😭

  • b1gpat
    Pat Ryan (@b1gpat) reported from Nuneaton, England

    @virginmedia Netflix channel 150 says "Not authorised". Was working ok a couple of days ago. How do I fix this please? Not a problem with my account. Netflix is working fine on my phone.

  • ASJPhotography
    Alexandra Johnson (@ASJPhotography) reported from Coalville, England

    @virginmedia have to be the MOST unhelpful when it comes to customer service. I’ve been going round and round and round for an issue your technical engineer has already highlighted!!!!

  • NimeshDave7
    Nimfresh.exe (@NimeshDave7) reported from Leicestershire, England

    @virginmedia @vmbusiness why does my RTC internet connection disconnect every hour and connect 10 seconds later? It’s been happening for weeks, every hour it will go down for 10 seconds then reconnect??!?!? It’s problematic for my work!

  • dergal
    Gerry White SEO geek (@dergal) reported from Ashby-de-la-Zouch, England

    @virginmedia helping out my 74 year old mother, when she resigned with you at Christmas, you also promised to send out a new V6 box, it never arrived, I chased this up and then you sent an older TiVo box. I spoke to the guy and he told me they're the same !?

  • gemmadowneswba
    Gemma Downes (@gemmadowneswba) reported from Nuneaton, England

    @chrislepkowski @rjdowning @virginmedia All of ours are finally back but it’s really poor by Virgin Media

  • breadf2man
    Fazal Rehman (@breadf2man) reported from Loughborough, England

    @virginmedia Nothing that springs to mine, but ive never known it to constantly drop off, some of the reasons the operators are giving me are silly and I told the lady it was rubbish.. im sorry but I am fed up of ringing every day and getting nowhere. I think i will have to move broadband

  • jonnylovin
    jonny dickens (@jonnylovin) reported from Groby, England

    @virginmedia phoned to get a new deal and ended up giving notice to disconnect, not quite the customer service I expected

  • Dog_in_a_hat
    Wayne™ (@Dog_in_a_hat) reported from Leicestershire, England

    @grayomtb @plusnethelp These broadband providers should be made to repay people for such poor service... I have constant issues with @virginmedia ...

  • Ebike_holidays
    National Forest E-Bike Holidays (@Ebike_holidays) reported from Ashby-de-la-Zouch, England

    @virginmedia Everyone is very apologetic but that doesn’t help give a vulnerable old lady the peace of mind that her son is available at the other end of the phone, should something happen.

  • HarjitDosanjh8
    High End Chauffeurs of leicester (@HarjitDosanjh8) reported from Thurnby, England

    @virginmedia 5 days no internet, promises of 24 hours it will be running, then told a little maintenance, yesterday at 9:30am we were told in 9 hours you will get a call guaranteed (didn’t happen). All day today no work has got done! Poor internet for years and now none!! WTH!!

  • DenhamKite
    Denham Kite (@DenhamKite) reported from Leicestershire, England

    @virginmedia - what number do I call to talk to a real person to sort this rubbish before I cancel?

  • JessLeighA
    Jess Adams (@JessLeighA) reported from Ketteringham, England

    jesus christ talking to virgin media on the phone is ridiculous we rang to cancel, got hung up on 3 times, after 2 hours finally cancelled and after cancelling they’re trying to get us to sign up for phone contracts and sim cards! like we would want that after we just cancelled

  • b1gpat
    Pat Ryan (@b1gpat) reported from Nuneaton, England

    @virginmedia Netflix came back today. Separately, the movie I recorded last night started 30 mins late but the Virgin box didn't adjust for it. So I missed the ending. Pretty poor service, considering how much I pay every month.

  • av9901
    Amit Vaidya- #Author (Forever Roaming the World)🌏 (@av9901) reported from Loughborough, England

    @virginmedia It's been reported ..there was an estimated time of fix...it was fixed ....but now for a 3rd day it's down again!

  • allycardmaker
    Alison Wilson (@allycardmaker) reported from Leicestershire, England

    @virginmedia why am I getting so many spam emails don’t you filter them ? Never normally get this many

  • jnlangton
    joseph langton (@jnlangton) reported from Braunstone, England

    @EE your adverts state your broadband can handle anything the speed to my property if 75 down load @virginmedia provide 1 gig

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • S_Herbie
    Simon 🎳🇪🇺🇬🇧 (not parody) (@S_Herbie) reported

    @sharonmariahall @virginmedia I rarely have any issues with the service and pay a good price on my current contract

  • timmorr17294439
    tim.. (@timmorr17294439) reported

    @formerprisoner_ @virginmedia you think I've not called them you idiot I know that stupid fact we're not all thick. **** off to another supplier you moaning muppet ...

  • 6ixFredo
    Fredo (@6ixFredo) reported

    @virginmedia Im cancelling my direct debit and im not paying a single penny until you sort out your abhorrent service. its been a year ive been having these issues and your cs team who barely speak a lick of english have been beyond useless. Multi billion £ company btw

  • paragaz
    Garry (@paragaz) reported from Streetly, England

    @virginmedia hey. I am trying to speak to someone about my account but turns out nobody recognises my account number. Can you PM me to organise calling me please. I've tried the text message service

  • El_Lloydie
    Gareth Lloyd (@El_Lloydie) reported

    Well, the customer service from @virginmedia these days is really quite remarkable. And that's not a compliment. Here's a thread... Informed them that I'm moving house, and they get it booked for Friday 3rd April. All good...

  • ConnorH_20
    Connor (@ConnorH_20) reported

    @virginmedia Intermittent signal in your area for days now. Keep disconnecting and connecting, and extremely laggy. Awful Broadband.

  • Mrfutherfukery
    Mrmutherfukery (@Mrfutherfukery) reported

    @virginmedia Hello, My router doesn't seem to working properly I have all the regular things recommended but the wifi is still slow. The router is quite old can I get better one please?

  • clintontayls
    Clinton (@clintontayls) reported

    @virginmedia guess what another day being disappointed with a partial tv service. I complain using this medium and I get the run around🤬. It’s been ok for 2 years but sky was for 20+ years🤔

  • iam_prosperous_
    i_am_one (@iam_prosperous_) reported

    @virginmedia Worst company ever Been customer for 15 year but will be switching elsewhere Staff are bunch of incompetent fools.

  • rabbani_golam
    Golam Rabbani (@rabbani_golam) reported

    @virginmedia such poor service from virgin media. Called about renewal as I can see online for 1gb broadband and anytime chatter for £37.99 yet my renewal for the same package is £58 a month. How do you justify that and they cannot match but would rather lose a customer.