Virgin Media Outage Report in Groby, Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Groby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Groby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Groby, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Nuneaton, Coalville, Loughborough, Hinckley and Leicestershire.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
Phone | |
| Nuneaton |
Internet | |
| Coalville |
Internet | |
| Leicester |
TV | |
| Loughborough |
Internet | |
| Coalville |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Groby, England
Latest outage, problems and issue reports in Groby and nearby locations:
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Paul Roberts
(@corfu1957) reported
from
Leicestershire, England
So now I am on the phone to the help line and the waiting starts and as usual virgin media fail again
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I don’t know what the issue is but trying to work from home without Broadband that is supposed to be better than Sky isn’t helpful. No one seems bothered about the phone line either!
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Tim Moore
(@timmo1963) reported
from
Ashby-de-la-Zouch, England
@BBCWatchdog Is it me or is @virginmedia really poor with customer service!!
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Steve Goodman
(@stevegoodman) reported
from
Nuneaton, England
@WebAsh @virginmedia You never know they might offer you the new customer discount if you stay for another year... Yes they've wasted my time too
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ashley bennett
(@ashleyYNWA) reported
from
Leicestershire, England
@virginmedia I was told to message my complaint on here
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Kirsty Rudd
(@KirstR92) reported
from
Nuneaton, England
@virginmedia can someone call me so I can cancel my contract as my bill has gone up from £63 to £79 - it’s ridiculous
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Tim Moore
(@timmo1963) reported
from
Ashby-de-la-Zouch, England
@BBCWatchdog can you help me with @virginmedia please. 4 faulty boxes in 18 months, overcharged for the package I have, they never answer the phone 🤬🤯
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jon
(@jonmac36) reported
from
Thurmaston, England
@virginmedia my 3G is 100 times better than your crap WiFi
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Alison Love
(@alisonllove1) reported
from
Leicestershire, England
@McGiff @virginmedia Omg I have the same problem absolutley rubbish I need to look for a new provider x
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Martine kotecha
(@smarts35) reported
from
Braunstone, England
@virginmedia I know all the protocols!!! I need what I pay you for I bet @richardbranson doesn't have this problem in the upstairs of his house!!!!!
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Tim Moore
(@timmo1963) reported
from
Ashby-de-la-Zouch, England
@virginmedia a new low, even by your standards, 4th TiVo box in 18 months and this one managed 20 days before breaking down 👏👏👏
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Charles Collins
(@CharlesinRome) reported
from
Leicestershire, England
@virginmedia The website says it's fine. When I called later, though, it said they were working on a problem and would text an update. That was 12 hours ago
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Deborah Davidson 🕷
(@Deborahbham) reported
from
Leicestershire, England
1. @richardbranson cannot tell you how incensed I am at the poor service I have had since signing up to @virginmedia - no one can help me sort out getting a good and consistent internet signal across the whole house (which @bt_uk could) - amazed how the new technology is worse.
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✌🏻 Ŵęśtŷ™⚽️🍺🎼❌
(@Westyafcm) reported
from
Hinckley, England
@virginmedia hi, WiFi issues in LE10, keeps dropping out for last 2-3 days.
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Billy Robson✊🏻💨
(@billyrobson) reported
from
Ashby-de-la-Zouch, England
@virginmedia have we got a problem in LE65 2PP
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Steve Goodman
(@stevegoodman) reported
from
Nuneaton, England
@WebAsh @virginmedia This is exactly the crap I had to go through. It's a stupid dance designed to extract more money from people. It's crazy you need to phone and ask for the price offered on the website, they say no, you cancel, then a few days later they offer it..
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アンドルー
(@MonkeyJuggleDX2) reported
from
Loughborough, England
@SkyHelpTeam We've had technicians out multiple times and it's made no difference. We NEVER had any issues when we had @virginmedia!
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Alison Love
(@alisonllove1) reported
from
Leicestershire, England
@simonrim @virginmedia I had good service chatting via Twitter but elsewhere absolutley useless
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Kevin Mc
(@bbi787) reported
from
Hinckley, England
@virginmedia Yes. Have had several conversations with them starting many months ago. Had new hub, engineer visit etc though problems persist. Didn't stop you raising prices for a service not delivered. I don't think there's a problem with the hardware, i think it may be too much local demand.
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Paul Roberts
(@corfu1957) reported
from
Leicestershire, England
50 mins talking to an engineer who then couldn't connect the new box and now have to have an engineer come out to sort it @virginmedia you need to get your customer service sorted
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tarran
(@Tarran__) reported
@virginmedia worst customer service - they didn’t install broadband on the day agreed. The manager then put the phone down and lied about what the previous person on the phone agreed as compensation. Result - no broadband and calling again. Don’t switch to virgin!
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Janet Chapman
(@janetsworld) reported
@virginmedia No much better - and we pay for a ‘premium’ service. We have had no connection to intermediate connection or a super slow connection. It has gotten progressively bad over this year but this last month has been SUPER bad. Please can someone contact me to discuss.
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Sophie Littlefair
(@SophieLittlefa3) reported
@LadislavMaljar @virginmedia I’ve been trying to cancel mine since 9am yesterday... been hung up on over and over again.
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paul day
(@day7262) reported
@virginmedia Phoned bank there’s no problem with bank £11 DD comes out no issue the phone line DD won’t go.
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Nicky Shakespeare
(@NickyShakey) reported
So @virginmedia I can't message you on here so a tweet have to do. I can't afford yet another price increase when new customers are getting exactly the same as me for half the price. I'd like to cancel my contract but cannot use the phone. Help me sort this out
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Nick G
(@NickGeorgiouUK) reported
Internet down @virginmedia now WiFi Pod (which you charge extra for), is not connecting. Forum offers no resolution. Anything you can do to assist?
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Keith Dobbs
(@Dobbsk) reported
@virginmedia Tried that. I just keep getting the “Sorry our team are busy” message “try later”. Life’s too short. Can I not email in a support request, at least the job would be in the queue? I’m not impressed.
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jp
(@japes0883) reported
@virginmedia I have tried calling many times to cancel. After over an hour hold and finally speak to a human phone disconnects. Happened 3 times different phone lines. No response from complaints department.
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Lisa Buffel
(@LisaBuffel) reported
@virginmedia I have been waiting 2 and a half hours on your online messaging service with two different employees who then disappear and don’t help at all! I am just after a confirmation email which I should have received last week with my account number
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paul day
(@day7262) reported
@virginmedia @richardbranson can someone contact me 6 times cut off over a DD that you can’t collect even though another DD is going to the same company. Shocking mobile phone service. #NeedAUKManagerToCall