Virgin Media

Virgin Media Outage Report in Groby, Leicestershire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Groby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Groby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Groby, Leicestershire, England 04/16/2025 00:05

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Groby, Leicestershire, England

The most recent Virgin Media outage reports came from the following cities: Leicester, Nuneaton, Hinckley, Coalville and Loughborough.

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City Problem Type Report Time
United KingdomLeicester Total Blackout
United KingdomNuneaton Internet
United KingdomLeicester Wi-fi
United KingdomNuneaton Internet
United KingdomLeicester Internet
United KingdomLeicester Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Groby, England

Latest outage, problems and issue reports in Groby and nearby locations:

  • SIMI2006 SIMI JOHAL (@SIMI2006) reported from Blaby, England

    @vmbusiness anyone thinking of using this company as a broadband service for business.....dont’t. Worst service ever.

  • SamLDerry Sam Louise Derry (@SamLDerry) reported from Shepshed, England

    @virginmedia My Children have noticed lagging on their game stations for approximately the last month & the Issue with the phones been connected but not connected has been nearly 2 weeks (this time around) & progressively getting worst. When we ring up, they can't even perform a line check..

  • sunshyney35 Jue (@sunshyney35) reported from Hinckley, England

    @virginmedia For a long time and now the service keeps stopping and starting.....

  • onedigitless Daryl (@onedigitless) reported from Hinckley, England

    @virginmedia imagine my surprise at my bill this morning when I've been charged an amount your CEO office assured me was a mistake a month a ago it wouldnt happen. Just let your CEO team that when they call, I won't be this polite telling them where they can stick the service

  • this_is_TOH Thread Over Heels (@this_is_TOH) reported from Leicestershire, England

    @virginmedia you guys are ridiculous. I’d love to cancel but I can’t even get through to do that 🤬🤬🤬

  • elltruman10 EL (@elltruman10) reported from Broughton Astley, England

    @virginmedia I need some help on who to contact to make a complaint about a bad installation and hopefully get it sorted as it has been on going now since the week it got fitted

  • smcguinness1985 Simon McGuinness (@smcguinness1985) reported from Mountsorrel, England

    @virginmedia Yesterday evening. It was a call centre in Asia, in which they couldn’t speak very good English and sounded scripted. Very impersonal and never called back. #virginmedia

  • MGDTWITWATCH Michael Grahame-Dunn (@MGDTWITWATCH) reported from Nuneaton, England

    @virginmedia awful service and even worse customer service -

  • karen_64frost ♥ Maesie & Oban ♥ (@karen_64frost) reported from Ibstock, England

    @virginmedia Rotten lousy spiteful behaviour. All because I have the freedom of choice as to whom my service provider will be. Virgin, you’ve done a sterling job in holding things up.....childish. Well done. Disgraceful.

  • midgetclo Chlo (@midgetclo) reported from Leicestershire, England

    Would not recommend @virginmedia to anyone as there internet service is complete shit 👋🏼

  • NickFitz Nick Fitzsimons (@NickFitz) reported from Leicestershire, England

    @virginmedia Neither, I just get that nag bar every time I go to pay my bill, and occasionally click on the link to see if it’s still broken :-)

  • JamieOnIceUK Jamie Lewis Rennie (@JamieOnIceUK) reported from Leicestershire, England

    @DavidNeilUK @virginmedia @SkyUK Virgin Media are the worst company ever man! Don't get yourself in debt cause of them! Go somewhere else :) Here if you need me x

  • NickFitz Nick Fitzsimons (@NickFitz) reported from Leicestershire, England

    @virginmedia Cheers. I’m not really that fussed about upgrades at the mo, but it occurred to me that your website’s been broken for, as I recall, about eight years, and maybe I should draw it to your attention :-) Have a good day!

  • karen_64frost ♥ Maesie & Oban ♥ (@karen_64frost) reported from Ibstock, England

    @virginmedia Absolutely disgusted with this service. Decided to change to another service provider, given 30 day notice only to find Virgin will not release the all important TELEPHONE NUMBER before 30 days up. How SPITEFUL Thanks for that😡

  • elltruman10 EL (@elltruman10) reported from Broughton Astley, England

    @virginmedia No nothing at all and haven’t heard from virgin since! Want it sorting as soon as and also the internet is slow and hasn’t been any better since changing from BT

  • DarrenCarson68 Darren Carson (@DarrenCarson68) reported from Ketteringham, England

    @virginmedia Hi, broadband still down 3rd day in a row despite assurances it would be fixed mon 18th by 6pm. Please advise how to submit complaint thanks

  • JoshSwatz Joshua Swatman (@JoshSwatz) reported from Leicestershire, England

    *******!! Got an email saying my virgin media bill is 78 quid that ain't right.. That's almost 30 quid more than I've ever paid.

  • SamLDerry Sam Louise Derry (@SamLDerry) reported from Shepshed, England

    @virginmedia We do speak to someone on a regular basis only to be told what I've stated above... when we can get a word in edgeways without being interrupted by Rude Staff

  • WiteWulf ☞Ⓖⓐⓡⓨ Ⓟⓐⓡⓚⓔⓡ☜ (@WiteWulf) reported from Shepshed, England

    @virginmedia It’s obviously a localised equipment failure caused by the power fluctuation this afternoon, not “signal to noise” problems as your telephone operative said. Get an engineer out here and fix it now, please, @virginmedia

  • withcoachs Coach S 👊 (@withcoachs) reported from Loughborough, England

    Internet man can’t come and fit the WiFi for 2 weeks. Stupid Virgin. @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • lemoylemoy Lemoy (@lemoylemoy) reported

    @virginmedia We have been on the phone since 9.00am trying to resolve a simple matter and still cannot get through.. we have been on hold for hours. Being charged can someone help with our issue asap! Please

  • ricardoena Ricardo de Ena (@ricardoena) reported

    @virginmedia Ok but, did you guys increase the service by somehow? Or i will pay more for the same service? Is that any fair?

  • awelmenaiemlyn awel menai emlyn (@awelmenaiemlyn) reported

    @virginmedia We’re a household of two teachers and 3 children (all in important exam years) How on earth can we do online teaching/learning with such a terrible service?

  • SiddhantK12 Siddhant Kumar (@SiddhantK12) reported

    @virginmedia Need to cancel broadband, not able to get hold of your CR team?? If I cancel my Direct Debit Will I be in trouble??

  • SiddhantK12 Siddhant Kumar (@SiddhantK12) reported

    @virginmedia @Parqueros dont' fall for it Pet.. nothing works with @virginmedia .. for last 4 days trying to cancel my broadband and not able to talk to anyone..

  • Twentythreeten1 Twentythreeten (@Twentythreeten1) reported

    @virginmedia is there a problem with your site? I'm trying to log in to pay a bill but keeps coming up 'page has expired' when I click sign in

  • JoeBLynam Joe Lynam (@JoeBLynam) reported

    Hi @virginmedia Can you get in touch please? Your customer service number is not working - as you probably know

  • laura3072510 Laura Thompson (@laura3072510) reported

    @virginmedia What about the price increase also? I have been on hold for 1 hour and then got cut off? Having no replies from your txt service!

  • Morton1989 Scott Morton (@Morton1989) reported

    @virginmedia So... Is there a resolution? I'm paying for internet but I'm limited to how I can use it at the moment. There is an issue with your equipment, what should I do?

  • SiddhantK12 Siddhant Kumar (@SiddhantK12) reported

    @virginmedia @lemoylemoy don't lie in public forum. Above number doesn't work and no one contacts you back..