Virgin Media Outage Report in Tilton, Leicestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Tilton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tilton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 31: Problems at Virgin Media
Virgin Media is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Tilton, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Melton Mowbray, Uppingham and Corby.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
Internet | |
| Leicester |
TV | |
| Leicester |
TV | |
| Melton Mowbray |
TV | |
| Leicester |
Internet | |
| Leicester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Tilton, England
Latest outage, problems and issue reports in Tilton and nearby locations:
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Kevin Renshaw
(@KevinRenshaw5) reported
from
Mountsorrel, England
@virginmedia you are an absolute disgrace of a company with simply the worst customer service I have ever encountered. You have disconnected my service and after numerous calls and promises over 4 days I still have no service. Pathetic!
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Will be later. Just got back now to do some work and internet down again! Needs resolving as I mostly work from home.
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Paul Roberts
(@corfu1957) reported
from
Leicestershire, England
So now I am on the phone to the help line and the waiting starts and as usual virgin media fail again
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Kevin Renshaw
(@KevinRenshaw5) reported
from
Mountsorrel, England
@virginmedia Just done it and cut off after being put through to manager after 20 minute call. Today you had the gall to bill me for changing my service when you incompetents were the ones that cut me off. Your customer service system is pathetic as well @Ofcom
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ashley bennett
(@ashleyYNWA) reported
from
Leicestershire, England
@virginmedia I was told to message my complaint on here
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Matthew Walne
(@MatthewWalne) reported
from
Leicestershire, England
@virginmedia The usual, turn off and turn on again. No solution to the phone line not working though
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Paul Roberts
(@corfu1957) reported
from
Leicestershire, England
50 mins talking to an engineer who then couldn't connect the new box and now have to have an engineer come out to sort it @virginmedia you need to get your customer service sorted
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Charles Collins
(@CharlesinRome) reported
from
Leicestershire, England
@virginmedia The website says it's fine. When I called later, though, it said they were working on a problem and would text an update. That was 12 hours ago
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Often get “internet unavailable” and phone line hasn’t worked since we moved over from Sky. Fair to say unless it gets sorted soon I will be going back to Sky snd getting a refund for having no working phoneline. Been a terrible experience.
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Kieran Lake
(@itslakeyyy) reported
from
Leicestershire, England
@virginmedia No issues reported. A reboot of the hub seems to do the trick however it’s an inconvenience doing that 4-5 times a day.
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Alison Love
(@alisonllove1) reported
from
Leicestershire, England
@McGiff @virginmedia Omg I have the same problem absolutley rubbish I need to look for a new provider x
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Kevin Renshaw
(@KevinRenshaw5) reported
from
Mountsorrel, England
@virginmedia I have continually been passed around departments. This morning it was sales that told me they would have me back on this afternoon. I can never get back to the same department through your automated system and I don’t have any numbers for contacting you directly.
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I don’t know what the issue is but trying to work from home without Broadband that is supposed to be better than Sky isn’t helpful. No one seems bothered about the phone line either!
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Gareth Lloyd 🇪🇺🏴🇬🇧
(@El_Lloydie) reported
from
Leicestershire, England
Had enough. @virginmedia service in the past 18 months been truly shocking. Made a complaint last month and still not heard anything. Now trying to get hold of someone and doing the Krypton Factor would be easier! Sort yours (and my) s**t out Virgin Media!
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Martine kotecha
(@smarts35) reported
from
Braunstone, England
@rory_ops @ELJefeReviews I have bought these for my son as a Christmas present with a new @SamsungMobile phone. Ear buds show fully charged and the say battery low after five minutes and power down. @virginmedia have not helped as usual,even though they were bought through them.!!!!
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Deborah Davidson 🕷
(@Deborahbham) reported
from
Leicestershire, England
1. @richardbranson cannot tell you how incensed I am at the poor service I have had since signing up to @virginmedia - no one can help me sort out getting a good and consistent internet signal across the whole house (which @bt_uk could) - amazed how the new technology is worse.
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Kevin Renshaw
(@KevinRenshaw5) reported
from
Mountsorrel, England
@virginmedia I raised a complaint last Monday ref 77397383 & was told I would receive a call from you but as with everything else that failed to happen as well
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Ash Armstrong
(@AshArmstrong9) reported
from
Leicestershire, England
@Aarrontongue1 @primevideosport No. Virgin Media. Not had any issues like this before. Fortunately I'll be at the Leicester v Liverpool game tonight so I won't need to put up with pixelation/buffering. Stupid time for a Boxing Day game though!
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Matthew Walne
(@MatthewWalne) reported
from
Leicestershire, England
@virginmedia I’ve tried but can never get through on the phone. Done a few web chats though
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Alison Love
(@alisonllove1) reported
from
Leicestershire, England
@simonrim @virginmedia I had good service chatting via Twitter but elsewhere absolutley useless
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Doomgardener
(@DGFRecords) reported
@virginmedia I don't care how sorry you are. End the service on 26th when the contract ends . I don't think your 30 day policy applies if you are going to ignore the cancellation request 3 times .Thanks x
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Oliver Low
(@oliverlow_) reported
@virginmedia Yes it says there are issues, there have been for 2 weeks. Everyone in our area is compelling, nothing is ever done. We are all going to leave for other companies.
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Ian Brandwood
(@IanBrandwood) reported
@virginmedia Hi. I’m scheduled to have a new installation this morning. (Connection to house already in place as previous householder was a customer). I haven’t heard anything so I presume you are still coming. Roads are clear of snow and accessible.
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Fran Gy
(@_frangy) reported
@virginmedia Well it’s not that I feel this way, it’s that your service is terrible
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Neil Rockett
(@RockettNeil) reported
@virginmedia help please. I can’t access ITV X on the apps screen. Your call centre staff tell me it’s not an app Virgin offers but your website says otherwise?
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Alex Williams
(@alxwms) reported
@virginmedia @NatGeoUK So 10 mins to speak to someone to cancel my contract. He woudn't do it and had to put me thru to someone else, then 40 mins on hold and now you have cut me off YOU OBSTRUCT PEOPLE WHO ARE TRYING TO CANCEL #MONEYSAVINGEXPERT @MartinSLewis
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Oliver Low
(@oliverlow_) reported
@virginmedia we've had no broadband for 2 days, for 2 weeks it has been cutting constantly. You make it impossible to contact you, this is about as poor as customer service gets.
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LiamGM ⚫️⚪️⚫️⚪️
(@LiamGM90) reported
@virginmedia You LIERS So you send a letter out in the post STATING I CAN cancel any parts of pack of mine include the 02 sim without NO CHARGE So I want cancel the 02 sim but you in a bundle you are lying to the customer!!!!!!!!
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sophie
(@runwayinchicago) reported
@virginmedia so each day she clicks on it says it will be fixed that day, then when it comes to the time it says it will be fixed it changes to the next day and just keeps doing that but there’s no fix as of yet
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Oliver Low
(@oliverlow_) reported
@virginmedia In the meantime I'm sure my payments make it through to you without intermittent cuts - feel free to keep the cash for the abysmal service! I'll use my phone instead