Virgin Media Outage Report in Tilton, Leicestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Tilton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tilton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 28: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Tilton, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Melton Mowbray, Corby and Oakham.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Wi-fi | ||
Internet | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Tilton, England
Latest outage, problems and issue reports in Tilton and nearby locations:
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Chris Holton (@ChrisHolton99) reported from Leicestershire, England
@Virginmedia How does a customer get any service? We have been calling and writing since 30th October but are just on HOLD!
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Richard Paige (@rickypaige121) reported from Corby, England
@virginmedia what the **** is going on in Corby !Your system keeps failing!! Are you going to give us a refund for every day a so called cable uninterrupted system fails ?? Sky is looking much better after the 20th time in 2 years that Virgin has failed !! Not worth recommending
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K (@YourRedHead69) reported from Corby, England
Nice one.. weekend, lockdown and WFH and @virginmedia goes down. 🙈😠
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Billy Patel (@b17yvw) reported from Birstall, England
@virginmedia I am a very disappointed customer I was on hold for 15 mins finally spoke to a advisor on the retention team who placed me on hold and then the call dropped on hold again now and it’s been 30mins and no answer 😔
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rosstarbard (@rosstarbard) reported from Leicestershire, England
@virginmedia internet has been down for the last half hour, no wifi or wired connection. Is there a problem in the Leicester area?
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Sonia Mathieson (@Super_Sonic2010) reported from Corby, England
@virginmedia I have no doubt you'll be on it. Been quite some time now. Just wondered if there was an end to issues in sight.
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Tony Kearins (@tkearins) reported from Tilton, England
@virginmedia my 77yo mother waits 40 mins in a phone queue. Explains the account/billing issue. Person puts her on hold for another 45 mins until she hangs up. And this is acceptable?
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jon (@jonmac36) reported from Thurmaston, England
@virginmedia Nope got rid of virgin Problem solved
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joseph langton (@jnlangton) reported from Braunstone, England
@virginmedia the advisors do not listen to what their customer are asking the result is frustration for the customer
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👸🏻 Queen Wee Linz 👸🏻 (@Wee_Linz_) reported from Corby, England
@virginmedia Hi, as a family, all 4 of us are having problems with the mobile network. This has been ongoing for a few weeks and despite assurances that the problem is being fixed, it clearly isn't. This is frustrating and we are not getting the service we're paying for.
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mark sperry (@marksperry2) reported from Rearsby, England
@virginmedia sort your customer service out! I’ve spent 2 days trying to sort out my fibre optic, to be cut off 4 times on hold for 6.5hrs lied to 3 times transferred to India 8 times, still no further forward. #pleasehelp #FirstWorldProblems #shockingcustomerservice
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Yv (@yogi7592) reported from Leicestershire, England
@virginmedia it’s sad that you are still using covid as an excuse not to provide any technical help. Done everything your website tells me to but still have a issue with my broadband. How do I speak to someone about it. Not very happy.
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joseph langton (@jnlangton) reported from Braunstone, England
@Rachel_Rabbit13 the worst part of @virginmedia is their shite philippines call centre
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Priti Joshi (@toneconsultancy) reported from Oadby and Wigston, England
@virginmedia we have been getting intermittent WiFi and issues with security for the last 4 weeks . What is the problem ? Le24fy
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rosstarbard (@rosstarbard) reported from Leicestershire, England
@Alex_FeisBryce @virginmedia Apparently problems in the area won't be fixed until 3PM today. Spoke to the helpline
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Scott (@scottydaly1989) reported from Leicestershire, England
@virginmedia costumer service is ****!!!
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Chloë Pritchard (@sewychloe) reported from Leicestershire, England
@virginmedia my mum’s landline has a fault - no dialling tone. She’s been on hold but can’t get through to a human to report it. We have both tried to report it via her online account but cannot access it. And yes she has wiggled her sockets! Help!
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Sonia Mathieson (@Super_Sonic2010) reported from Corby, England
@virginmedia Thank you. Virgin are aware, message just says issue identified and working on it. Internet is vital for work, so wondering if a fix is in sight
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Scott (@scottydaly1989) reported from Leicestershire, England
@virginmedia are you ever gonna reply to any of my tweets for help!!
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Jim Hulbert (@Jim_Hulbert) reported from Leicestershire, England
@virginmedia experiencing some WiFi issues in Leicester. No Internet despite able to connect to the network. Are there any known issues? Thanks.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kweku Andrew Bimpong (@KwekuBimpong) reported
@virginmedia Thank you - I don't doubt your efforts, however your initial projection was wrong and exacerbated the issue and I have little faith going forward. So any accurate clarity/transparency concerning the resolution date &/or reimbursement to fund temporary solutions would be welcome.
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Beth (@Beth71906798) reported
@virginmedia Still waiting for a call from a manager about a complaint... sooooooo glad I cancelled my order with you.
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ImJeffVader (@jeff_vader) reported
@virginmedia hello please could you tell me if there is an issue with internet in wokingham? My son moved there on 18th and hasn’t had internet the whole time and has been told theres a problem and it won’t be fixed until 31st dec, is this correct?
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Ali Hickman-Jameson (@Hicky559) reported
@virginmedia I have issue with my Broadband which has knocked out my Internet, my phone and my TV. Given date of 31st Dec for a technician to repair. I then got a msg that there was an issue in the area, now been retracted and they gave new date 2nd Jan. Disgusting service.
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Dan B (@danbullock) reported
@virginmedia Hi there, I sent in a complaint a long while ago, you did reply but I replied to that reply with some more questions. I've never heard from that one but today I've had an email to say it's been closed as you haven't heard from me. Can you help?
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louren100 (@CalmCrystal1) reported
@goonerray67 @virginmedia Same here. They aren’t even bothered about the **** service they are giving anymore. My kids have been through enough this year, is it too much to ask for a bit of WiFi so they can play their games or watch a film? I’ll be leaving once contracts up
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Graeme Smith (@Smudgeysmit) reported
@virginmedia technical support scammers calling all day today. This is after my very rare call to virgin media yesterday and dealing with Indian call center. Is your customer list safe?
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haighy (@Haigh12K) reported
@virginmedia Yeah . It must be the channel because my second v6 box has the same problem with sound on that channel. That's not a 4k tv .
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Kweku Andrew Bimpong (@KwekuBimpong) reported
@virginmedia Yes. Albeit the issue isn't stated publicly on your website (on the alloted page detailing service outages etc.) which in itself could be seen as problematic to say the least. Any help of course would be welcome.
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Nicholas-tinkley-smith (@NicholasTS1995) reported
@virginmedia we have a problem with our Wi-Fi Last Friday night it went down to 2mb We pay for 200mb and no matter what we do or steps we follow there is no improvement, please help.