Virgin Media Outage Report in Tilton, Leicestershire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Tilton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tilton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Virgin Media
Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (15%)
-
Total Blackout (14%)
-
TV (8%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Tilton, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Melton Mowbray, Corby, Leicestershire and Oakham.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
Wi-fi | |
| Leicester |
Wi-fi | |
| Leicester |
Wi-fi | |
| Leicester |
Internet | |
| Leicester |
Internet | |
| Melton Mowbray |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Tilton, England
Latest outage, problems and issue reports in Tilton and nearby locations:
-
Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Will be later. Just got back now to do some work and internet down again! Needs resolving as I mostly work from home.
-
Kevin Renshaw
(@KevinRenshaw5) reported
from
Mountsorrel, England
@virginmedia I have continually been passed around departments. This morning it was sales that told me they would have me back on this afternoon. I can never get back to the same department through your automated system and I don’t have any numbers for contacting you directly.
-
Kevin Renshaw
(@KevinRenshaw5) reported
from
Mountsorrel, England
@virginmedia I raised a complaint last Monday ref 77397383 & was told I would receive a call from you but as with everything else that failed to happen as well
-
Kevin Renshaw
(@KevinRenshaw5) reported
from
Mountsorrel, England
@virginmedia Just done it and cut off after being put through to manager after 20 minute call. Today you had the gall to bill me for changing my service when you incompetents were the ones that cut me off. Your customer service system is pathetic as well @Ofcom
-
Alison Love
(@alisonllove1) reported
from
Leicestershire, England
@simonrim @virginmedia I had good service chatting via Twitter but elsewhere absolutley useless
-
Matthew Walne
(@MatthewWalne) reported
from
Leicestershire, England
@virginmedia The usual, turn off and turn on again. No solution to the phone line not working though
-
Matthew Walne
(@MatthewWalne) reported
from
Leicestershire, England
@virginmedia I’ve tried but can never get through on the phone. Done a few web chats though
-
Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Often get “internet unavailable” and phone line hasn’t worked since we moved over from Sky. Fair to say unless it gets sorted soon I will be going back to Sky snd getting a refund for having no working phoneline. Been a terrible experience.
-
Kieran Lake
(@itslakeyyy) reported
from
Leicestershire, England
@virginmedia No issues reported. A reboot of the hub seems to do the trick however it’s an inconvenience doing that 4-5 times a day.
-
ashley bennett
(@ashleyYNWA) reported
from
Leicestershire, England
@virginmedia I was told to message my complaint on here
-
Martine kotecha
(@smarts35) reported
from
Braunstone, England
@rory_ops @ELJefeReviews I have bought these for my son as a Christmas present with a new @SamsungMobile phone. Ear buds show fully charged and the say battery low after five minutes and power down. @virginmedia have not helped as usual,even though they were bought through them.!!!!
-
Paul Roberts
(@corfu1957) reported
from
Leicestershire, England
50 mins talking to an engineer who then couldn't connect the new box and now have to have an engineer come out to sort it @virginmedia you need to get your customer service sorted
-
Charles Collins
(@CharlesinRome) reported
from
Leicestershire, England
@virginmedia The website says it's fine. When I called later, though, it said they were working on a problem and would text an update. That was 12 hours ago
-
Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I don’t know what the issue is but trying to work from home without Broadband that is supposed to be better than Sky isn’t helpful. No one seems bothered about the phone line either!
-
Ash Armstrong
(@AshArmstrong9) reported
from
Leicestershire, England
@Aarrontongue1 @primevideosport No. Virgin Media. Not had any issues like this before. Fortunately I'll be at the Leicester v Liverpool game tonight so I won't need to put up with pixelation/buffering. Stupid time for a Boxing Day game though!
-
Deborah Davidson 🕷
(@Deborahbham) reported
from
Leicestershire, England
1. @richardbranson cannot tell you how incensed I am at the poor service I have had since signing up to @virginmedia - no one can help me sort out getting a good and consistent internet signal across the whole house (which @bt_uk could) - amazed how the new technology is worse.
-
Kevin Renshaw
(@KevinRenshaw5) reported
from
Mountsorrel, England
@virginmedia you are an absolute disgrace of a company with simply the worst customer service I have ever encountered. You have disconnected my service and after numerous calls and promises over 4 days I still have no service. Pathetic!
-
Paul Roberts
(@corfu1957) reported
from
Leicestershire, England
So now I am on the phone to the help line and the waiting starts and as usual virgin media fail again
-
Ash Armstrong
(@AshArmstrong9) reported
from
Leicestershire, England
@virginmedia Seems OK now. It was Prime Video that was the problem. I think they couldn't handle all the football live streaming very well, and something had to give. Thanks 👍
-
Gareth Lloyd 🇪🇺🏴🇬🇧
(@El_Lloydie) reported
from
Leicestershire, England
Had enough. @virginmedia service in the past 18 months been truly shocking. Made a complaint last month and still not heard anything. Now trying to get hold of someone and doing the Krypton Factor would be easier! Sort yours (and my) s**t out Virgin Media!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
ML
(@m_latif2) reported
@virginmedia P1. Only a couple of weeks ago and finally after 5 months I managed to have the router moved to a different location of the house and I invested £300 on a net gear mesh home WiFi solution and now it works.
-
ًnee catgirl
(@renjunpace) reported
@chanflix7 i use virgin media but i think i’m switching to sky now 😭 istg wifi is the worst at night
-
GingerNinjaInc
(@GingerNinjaInc) reported
@virginmedia @sabbietage Maybe you should call your customer instead of trying to communicate over twitter? You know like a responsible company who is charging someone should do? 3 weeks is disgusting! I hope that you'll make sure this gets sorted and I hope they get reimbursed.
-
Sri
(@sridhar39) reported
@virginmedia Very poor broadband network in HA5 area for the past week. What’s going on? Disgusted with poor connectivity issue for the past couple of months. Thinking of changing service provider now. #virginmedia #virginmediadown
-
Neill Boatman
(@neillboatman) reported
Cannot believe we are still waiting for @virginmedia to resolve our service issues. Never dealt such disgraceful support and service.Always happy to take your money but when it comes to #support by far the worst I have ever dealt with. How do these people get away with it
-
bredei macboyle
(@bredeimacboyle) reported
@virginmedia I spent 1 hour 3 mins holding on your telephone system before you unilaterally ended the call today. 360 not working (you haven’t sent the box...)
-
ML
(@m_latif2) reported
@virginmedia P2. My issue is that I’ve been receiving very poor and in some cases no broadband and WiFi in my home and I’ve been charged the full amount each month and now I’m in a position to renew my contact I’m being asked to pay even more each month for the same service, this is unfair.
-
Bea
(@B_trisss) reported
Day one of switching from @virginmedia to @bt_uk and honestly I didn’t think a WiFi provider could get any worse than virgin until BT came at the 11th hour, argued about installing the cable and drilled a ridiculous hole in my walk. Great service 👍
-
Swapp
(@zSwxpp) reported
@virginmedia fix your internet please on 100 + ping constant.
-
James
(@jamesrjwyatt) reported
@virginmedia There were reported issues and we thought they were resolved but they’re really not and we’ve waited over an hour trying to get through to someone. Can we get help in any other way?