Virgin Media Outage Report in Glenfield, Leicestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Glenfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glenfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 18: Problems at Virgin Media
Virgin Media is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Glenfield, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Nuneaton, Loughborough, Hinckley and Sileby.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
Internet | |
| Leicester |
Internet | |
| Leicester |
Internet | |
| Leicester |
Internet | |
| Leicester |
Internet | |
| Leicester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glenfield, England
Latest outage, problems and issue reports in Glenfield and nearby locations:
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Hannah Dunsdon
(@HDunsdon) reported
from
Quorn, England
@virginmedia Still no Internet. It has been over a week now this is unacceptable. I would like some information on when this is going to be fixed or I will cancel my contract with you and change supplier.
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Skeems
(@Skeems1) reported
from
Countesthorpe, England
@Geoff_NUFC @virginmedia I got rid of my Sports package. £106 p/m just wasn’t worth it when sky put on games like Burnley v Cardiff. Me & my brother share a now TV login so we can pick and choose which games to watch
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★Stu Mäc★
(@stumac8) reported
from
Glenfield, England
@virginmedia outage in glenfield leicester.. no broadband virgin says it might get fixed by the 29th .. time to cancel me thinks. Shocking
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jon
(@jonmac36) reported
from
Thurmaston, England
@virginmedia terrible service ur sacked I’ll be switching 2mora
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jason Hirons
(@jasonpaulhirons) reported
from
Narborough, England
@virginmedia you are the worst customer services I've dealt with poor off shore that only do lip service to get you off the phone you should be ashamed of yourselves
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Tim Moore
(@timmo1963) reported
from
Ashby-de-la-Zouch, England
Well @virginmedia my TiVo box is stuck in starting up mode (2 hours) and needs a technician, not available until Tuesday. Piss poor service and your telephone manner leaves a lot to be desired. Waiting for you to get in touch 🤬
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jason Hirons
(@jasonpaulhirons) reported
from
Narborough, England
@virginmedia over a year to sort out my services the worst company I've ever dealt with
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Hannah Dunsdon
(@HDunsdon) reported
from
Quorn, England
@virginmedia my broadband signal is really weak, can't use the Internet or TV. Been having problems for 4 days. When is it going to be fixed pleased. LE12 8DB
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Wayne™
(@Dog_in_a_hat) reported
from
Leicestershire, England
Well thanks to a combine effort of @GoZwift @virginmedia & @wahoofitness my evenings ride was pity shit... knew I should have gone outside!
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Rachel Biddles
(@rachlb33) reported
from
Glenfield, England
@virginmedia Always good when you work from home and are told over the phone everything has been done to fix your internet speed, currently 1.67mbs and supposed to be 200mbs, and that the earliest a technician can come out is Monday! Great service, not. Time to switch providers.
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Sam
(@samingrm) reported
from
Leicestershire, England
@virginmedia Internet is down again, worked fine all morning then just stops, nothing on service status has come up
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Irfhan Mururajani
(@IrfhanFox) reported
from
Leicestershire, England
Anyone else having problems with @virginmedia and their admin team, or have you been sent a reminder saying you have a missed a payment (even though you pay by DD)...not happy😠
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Bradgate T & C
(@bradgatetc) reported
from
Leicestershire, England
@virginmedia whats happening to the Broadband in the LE5 area of Leicester....please fix this...😠🤯
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Kelly 💕
(@mrsmcgibble) reported
from
Nuneaton, England
@KaysGramma @LordSnow @Bjorkian15 @EW Think it would be much higher if it was available on more platforms, in the UK it's only available on sky, so the large customer base on virgin media would not be able to watch until available to stream.
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Bradgate T & C
(@bradgatetc) reported
from
Leicestershire, England
@virginmedia ....just when you think your service can't get any worse...it does....wow you are a talented team 😠
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Mark86
(@markharper86) reported
from
Bedworth, England
@virginmedia Hi there, I have tried yesterday and today, I can't keep spending my life on hold. I want to cancel my service, it is a shame as I have enjoyed having it but this is infuriating. I will try again tomorrow morning, I suggest you employ more call agents.
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Pete Martin Photography
(@PeteMartinPhot1) reported
from
Leicestershire, England
Amazing, @virginmedia Internet was down today from 9am. I phoned to get an update at 4pm, and also ask why my bill keeps going up.. The lady on the phone literally drove me away to another provider. I just signed up with @EE
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dylan james
(@dylanjfarrell) reported
from
Leicestershire, England
@virginmedia @zzpete And your help page has crashed! Again it’s numerous people
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Simon McGuinness
(@smcguinness1985) reported
from
Mountsorrel, England
@virginmedia Yes I did. They gave no reference number, but said I could call back if they never called me...nice...but no number or reference. Angelo in your call centre has all details. It was carried out by a third party of your sub contractor.
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Claire Kilsby
(@clairelouk) reported
from
East Goscote, England
@virginmedia @suzyfluzy No gogglebox or coronation Street. Not happy. Rubbish broadband. Rubbish customer service! 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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david cowie
(@Davidcowie1967) reported
@virginmedia She advised me she would raise said complaint and someone would contact me within 48 hours 30 mins after call I received a email see below Part 3
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Fiona Baker
(@Haffertee) reported
Month two about to start about the monumentally bull **** nonsense from @virginmedia customer service . I get a email from resolutions on how to work wifi . Which has got absolutely nothing to do with my complaint @LutzSchueler
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Hawksmere
(@Friendly_Fire74) reported
@virginmedia I take it all back - that was great service via WhatsApp. Engineer coming out tomorrow, tickety-boo. Thanks once again for getting me on the right track. For some reason the chat function wasn’t working but this is *much* better!
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wendy crean 🇬🇧
(@wendycrean) reported
@virginmedia our virgin media is down Stratford upon Avon.
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JR
(@jack_roy21) reported
@virginmedia Last time it worked was the 10th August, you’ve sent an engineer to look at the router & an engineer to change the cables outside and it still don’t work. Worst broadband provider I’ve ever been with haha, proper crap
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Darragh Neely Design
(@darraghneely) reported
shockingly poor service from @virginmedia - placed two upgrades over the last 2 weeks - neither has worked, new hub sent, doesn't work - nobody can tell me why.can only talk to a BOT. Appalling service actually. @skytv looks like I'm coming back to you! some great offers just now
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Matthew Wright-Kenny
(@MattWKenny) reported
@virginmedia Hi NB, thanks for the quick response, I have but it just said there was no problems in my area but my internets still dropping in and out and the initial automated line I called said there was an intermittent issue and sent me a link but It doesn’t seem to be working
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coby taylor-stead
(@itzcobz1) reported
@virginmedia also, not to mention the light on my sh3 has been solid red for **** knows how long, and when i looked it up it clearly told me that there were ethernet issues, however after finally being able to get on the phone to someone after having the phone put down on me, they were,
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John Boyle
(@mithered) reported
@virginmedia How do I arrange a Data Subject Access Request regarding today's diabolical service vis-a-vis a mis advised renewal?
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Grid56126
(@grid56126) reported
@virginmedia Well good evening again . 4 days later still zero phone use and I get this response on the forum. "Thank you for that information. We have looked into this and we are aware of this issue. We are working to resolve this as soon as possible" So there is a problem. Link 👇👇