Virgin Media Outage Report in Glenfield, Leicestershire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Glenfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glenfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 06: Problems at Virgin Media
Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Glenfield, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Nuneaton, Hinckley, Coalville and Loughborough.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
Internet | |
| Leicester |
Internet | |
| Leicester |
Wi-fi | |
| Leicester |
Internet | |
| Leicester |
Internet | |
| Leicester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glenfield, England
Latest outage, problems and issue reports in Glenfield and nearby locations:
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David Richards
(@ddrbowella) reported
from
Leicestershire, England
@virginmedia The service keep cutting out. And having to reboot 3/4 times a week. If no one comes and fix the fault. I will cancel everything and go to the ombudsman to claim back all the money paid for a fully working service.
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Tim Dawson
(@timdnottingham) reported
from
Leicestershire, England
@virginmedia help! I dropped my virgin TV remote in my drunk and now it won't work! What do I need to to do to get a new one?
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Jacksweatherchannel!
(@Jacksweatherch1) reported
from
Nuneaton, England
@virginmedia Thank you I found it and there is a issue expected to be fixed at 17:45
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Simeon Hockley
(@SimeonHockley) reported
from
Ketteringham, England
Something rather awful about being on hold with @virginmedia! 2 hours and counting....
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I'm Juggy not Noel
(@gallagher1aaa) reported
from
Leicestershire, England
What **** is blocking my internet @virginmedia , it’s in a open space, switched it off and on, stood on one leg, got full bars but still won’t let me watch a basic YouTube video on my phone
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Stuart miller-kirkpatrick
(@mufcsmk) reported
from
Hinckley, England
@virginmedia @VirginMediaCorp a message for Rachel barrass- What an absolute shambles of a team you lead, call centres in Delhi uninterested staff who are useless at helping the customer who has been stitched up by you again. My 5 year old could do better👍 #cancelled #joke
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia The text service is a bot so doesn’t understand what I want. I don’t understand how posting on a community forum will help me order wifi pods. I’ve posted but just get replies from other members. I want to be able to contact someone at Virgin not other customers.
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Jake Hill 🦊🇬🇧⚽️🏏🏊♂️🚵♂️🏃♂️🍷🍕🧀
(@jakeyhill) reported
from
Hinckley, England
@virginmedia why is your chat help on your website no help at all ?
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I’ve re-run the tests and still recommending I get a booster but still no idea how I go about ordering one. Can someone help rather than me going around in circles again please?
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LB Photography
(@PhotoLeaB16) reported
from
Nuneaton, England
@devalicia @virginmedia Mine is down too 🙁work and homeschooling is going to be fun tomorrow.
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David Richards
(@ddrbowella) reported
from
Leicestershire, England
@virginmedia 909041904.26 le35ge .Call a 7 days ago about internet problems. Told we was getting a new router box and booster box. Nothing came and still getting a lot of problems. I want some to come out. Otherwise i will cancel the whole dam thing.
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smallpauldj
(@SmallPaulDJ) reported
from
Leicestershire, England
@virginmedia I'm paying over 50 pounds just for 100mg broadband already! Why can a new customer get TV etc to for just 30? Conveniently the phone lines all seem off.
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I know I recently extended my broadband contract with you but the service is abysmal and the customer service even worse. Can I cancel please and I will go back to Sky.
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David Richards
(@ddrbowella) reported
from
Leicestershire, England
Virgin media are **** at there customer services. 25m and still F!@#$%. I going to cancel my dd. That my get there attention?
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Jacksweatherchannel!
(@Jacksweatherch1) reported
from
Nuneaton, England
@virginmedia I am unable to sign in at this time. Do you know of any faults or a time fix for a fault that may be affecting the network?
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Thanks. The text service doesn’t work well to say the least. How do I post a question on the community to get an order placed please?
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia The wifi in my house is awful despite having 500mb broadband with you
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia No, it’s very random. I was expecting an improvement when I upgraded speeds but it never did.
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Ollie
(@ollieg21296) reported
from
Ketteringham, England
@virginmedia That didn’t sort any of the issues out. I’d like an engineer to come out please and take a look
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LB Photography
(@PhotoLeaB16) reported
from
Nuneaton, England
@virginmedia please help. My internet went down around 1:30 today & I still cannot get online. I’ve just spoken to my MIL & their’s has gone down as well. Postcode area is CV10. I can’t get online to check as my husband is the account holder & he is in hospital. My daughter need
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ewen Rankin
(@EwenRankin) reported
@virginmedia Its done now. It was unforgivable to allow a couple you KNOW to be vulnerable completely cut off. They had no connection to emergency services or me. This needs investigating
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jess
(@jesstodd_) reported
Shoutout to @virginmedia for having the worst customer service of all time 🙄 smh
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Kay Etherington# Proud European
(@etherkay) reported
@virginmedia in the middle of an online workshop I was running for 80 people my broadband went down. Called @virginmedia automated message says it will be down all day, with no notice at all.... people are working from home in a pandemic... we need to know these things...
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Nazia
(@nazahmed91) reported
I cancelled my contract over 2 months ago and @virginmedia has decided to continue to take £52 a month out of my account. I’ve been on the phone for 2 hours & their response is they can’t help me, I need to contact my bank instead? I want a refund ASAP. This isn’t good enough
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kelly tomlinson
(@kellyannmarie24) reported
@virginmedia Not coming up with any network options
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Sarra
(@sjg_001) reported
So #o2 are merging with @virginmedia o2 customers will be jumping ship ! Virgin is over priced for a start with zero customer service
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Adam Bowles
(@AdTheGeek) reported
@virginmedia Everything. It's back now but we have far too many problems with your service. Trying to livestream yesterday and I just kept freezing despite being hardwired. TV was terrible so had to hotspot from my phone to load Netflix. Why am I paying for a service of lies?
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Sheraz Zahoor
(@zahoor_sheraz) reported
from
Oxfordshire, England
@virginmedia was offered a wifi pod service last week due to the poor internet in my property, got the one pod and was told to call back on the 20/5/21 to order the additional 2 that are available, now on the phone to your team and getting nowhere!
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Martin Bannerman
(@Mabbannerman) reported
@virginmedia Absolutely......sold a package for £72, have been paying £79 despite several conversations and "apologies" for 11 months now. Raised a complaint last week.....they've credited me £7 in total and closed the case. Disgusting.
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Raj Popat
(@MrRajPop) reported
Shocking from @virginmedia Broadband issues since 30/04/21 and keep getting told it'll be a few more days to fix the situation.....