Virgin Media Outage Report in Glenfield, Leicestershire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Glenfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glenfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (15%)
-
TV (7%)
-
E-mail (5%)
-
Phone (2%)
Live Outage Map Near Glenfield, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Bedworth, Loughborough, Hinckley, Coalville, Market Harborough, Nuneaton and Leicestershire.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
||
| Bedworth |
Wi-fi | |
| Leicester |
Wi-fi | |
| Leicester |
Wi-fi | |
| Leicester |
Internet | |
| Leicester |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glenfield, England
Latest outage, problems and issue reports in Glenfield and nearby locations:
-
Jonathon Riall
(@jonnyriall) reported
from
Shepshed, England
@virginmedia No issues reported and yet again I can't access any on demand TV tonight.
-
Kieran Lake
(@itslakeyyy) reported
from
Leicestershire, England
@virginmedia No issues reported. A reboot of the hub seems to do the trick however it’s an inconvenience doing that 4-5 times a day.
-
Matthew Walne
(@MatthewWalne) reported
from
Leicestershire, England
@virginmedia I’ve tried but can never get through on the phone. Done a few web chats though
-
Jonathon Riall
(@jonnyriall) reported
from
Shepshed, England
@virginmedia It doesn't feel like paying £50+ a month for no fancy services (basic TV and broadband) this is great customer service.
-
Lainie Whatsize
(@Lainie_Whatsize) reported
from
Broughton Astley, England
Take me back to the 90’s so I can use dial-up again!!!! Much better than this atrocious service from @virginmedia
-
Jonathon Riall
(@jonnyriall) reported
from
Shepshed, England
@virginmedia Thanks for the reply. On both occasions there's apparently been no issues, and none shown again this morning. It's more the fact that even though it happened twice in a week, and having waited on hold for 30min each time, I just get told to call back if it happens again.
-
Gareth Lloyd 🇪🇺🏴🇬🇧
(@El_Lloydie) reported
from
Leicestershire, England
Had enough. @virginmedia service in the past 18 months been truly shocking. Made a complaint last month and still not heard anything. Now trying to get hold of someone and doing the Krypton Factor would be easier! Sort yours (and my) s**t out Virgin Media!
-
Steve Goodman
(@stevegoodman) reported
from
Nuneaton, England
@andrew_kemp @bt_uk @virginmedia To be fair to VM I get excellent service round here. No FTTP available from BT though - I think the best I get is a paltry 16Mb/s. However the customer service.. not so good.
-
Kevin Renshaw
(@KevinRenshaw5) reported
from
Mountsorrel, England
@virginmedia you are an absolute disgrace of a company with simply the worst customer service I have ever encountered. You have disconnected my service and after numerous calls and promises over 4 days I still have no service. Pathetic!
-
Matthew Walne
(@MatthewWalne) reported
from
Leicestershire, England
@virginmedia The usual, turn off and turn on again. No solution to the phone line not working though
-
Kevin Renshaw
(@KevinRenshaw5) reported
from
Mountsorrel, England
@virginmedia I have continually been passed around departments. This morning it was sales that told me they would have me back on this afternoon. I can never get back to the same department through your automated system and I don’t have any numbers for contacting you directly.
-
Ash Armstrong
(@AshArmstrong9) reported
from
Leicestershire, England
@Aarrontongue1 @primevideosport No. Virgin Media. Not had any issues like this before. Fortunately I'll be at the Leicester v Liverpool game tonight so I won't need to put up with pixelation/buffering. Stupid time for a Boxing Day game though!
-
Will Pither
(@will_pither) reported
from
Earl Shilton, England
@virginmedia Now you have lost the boosters and powerline adaptor to solve the problem. Customer Services say it’s at @CollectPlus site but the site have checked and simply not there! Absolutely useless! In the meantime using @EE phone as hotspot!
-
★Stu Mäc★
(@stumac8) reported
from
Glenfield, England
@Leicester4life @moneybanks14 @ImTheDoctor @virginmedia @AmazonHelp I never tried it on the tivo box just on a firestick and it was crystal.
-
jason Hirons
(@jasonpaulhirons) reported
from
Narborough, England
@virginmedia well after 10.5 hours of being on the phone to customer services and getting nowhere a ray of light called Linda the manager at Bellshill sorts it in 15 minutes it's a shame that you feel the need to offshore when theres genuine talent in this country
-
Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Often get “internet unavailable” and phone line hasn’t worked since we moved over from Sky. Fair to say unless it gets sorted soon I will be going back to Sky snd getting a refund for having no working phoneline. Been a terrible experience.
-
Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Will be later. Just got back now to do some work and internet down again! Needs resolving as I mostly work from home.
-
Kevin Renshaw
(@KevinRenshaw5) reported
from
Mountsorrel, England
@virginmedia Just done it and cut off after being put through to manager after 20 minute call. Today you had the gall to bill me for changing my service when you incompetents were the ones that cut me off. Your customer service system is pathetic as well @Ofcom
-
andrew dowdall
(@dowdall4) reported
from
Hinckley, England
@virginmedia absolute shit show
-
Kevin Renshaw
(@KevinRenshaw5) reported
from
Mountsorrel, England
@virginmedia I raised a complaint last Monday ref 77397383 & was told I would receive a call from you but as with everything else that failed to happen as well
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
David Barrett
(@Barrett51Dave) reported
@virginmedia Could you arrange for an engineer to fix it over twitter
-
Michael Evans
(@MikeEvans1515) reported
@virginmedia Also the reason why which I have to explain to each individual everytime I get transferred is that my connection has been intermittent for months and your solution was to charge me more money for a greater speed. It’s laughable
-
Pat Gordon
(@gogsie01) reported
@virginmedia Oh my god this is so annoying. Yet again my hub resets during my son doing his zoom call. Absoulately disgusted re the service i am getting.
-
Anthony Hess
(@adhess) reported
@virginmedia just drives me nuts. Want to talk to a human? Go through these troubleshooting steps (again and again). Doesn't work? Well, sorry no human that way either. Call? Nope, no human. This is the least reliable internet I've ever had and no real support at all.
-
Paul
(@PaulLuckhurst) reported
@SoulfulScotsman @virginmedia Did you get a resolution to this mate?
-
🦉Mrs P🦉
(@SWFC1OWL) reported
@virginmedia two days in a row I have had someone claim to be from your security team saying there is an issue with my internet. Fyi and other people as believed to be a scam. 🙄
-
Dave Morrison
(@DaveMor16686271) reported
@virginmedia 2/2 ring them up asking where it is only to be told they had none. Why could they tell me that instead of me waiting for delivery. I was also told they would deduct money from my bill which they haven’t done. VM customer service is crap.
-
Damon Tai
(@damontai) reported
@virginmedia So your help team in India have just hang up on me, how do I leave virgin as you are terrible and I’m unable to work with the connection.
-
💕💞💘💖💗Lisa 💕💞💘💖💗
(@GymnasticLisa) reported
@virginmedia I have looked and it says there are no known issues
-
Michael Evans
(@MikeEvans1515) reported
@virginmedia I am trying to cancel my broadband and TV package. I keep being passed to another operator as “they do not deal with cancellations” after 4 sometimes 5 transfers it goes blank. I have now rung 9 times in total! Please can someone contact me as with most people I don’t have time.