Virgin Media outages and service status in Glenfield, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Glenfield, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jun 13, 9:15 PM GMT+1.
- Internet (69%)
- Wi-fi (19%)
- E-mail (4%)
- Total Blackout (4%)
- Phone (4%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Glenfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glenfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 15: Problems at Virgin Media
Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Glenfield, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Nuneaton, Hinckley, Loughborough, Leicestershire, Bedworth, Coalville, and Ashby de la Zouch.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester
|
Internet | 2 days ago |
|
Leicester
|
Phone | 6 days ago |
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Leicester
|
Wi-fi | 7 days ago |
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Leicester
|
Internet | 8 days ago |
|
Leicester
|
Internet | 10 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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Virgin Media Issues Reports Near Glenfield, England
Latest outage, problems and issue reports in Glenfield and nearby locations:
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Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England@virginmedia I’ve re-run the tests and still recommending I get a booster but still no idea how I go about ordering one. Can someone help rather than me going around in circles again please?
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Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England@virginmedia Sorry, I don’t have understand how posting on a forum will get me in contact with someone who can help me. The customer service isn’t good enough.
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Wayne™ (@Dog_in_a_hat) reported from Leicestershire, England@virginmedia Why would I run a wired speed test when I have no wired appliances? I pay for a wifi service...
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Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England@virginmedia Sorry, I don’t understand how posting on a forum will get me in contact with someone who can help me. The customer service isn’t good enough.
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David Richards (@ddrbowella) reported from Leicestershire, England@virginmedia The service keep cutting out. And having to reboot 3/4 times a week. If no one comes and fix the fault. I will cancel everything and go to the ombudsman to claim back all the money paid for a fully working service.
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joseph langton (@jnlangton) reported from Braunstone, England@Beanypooh @DanHerb10 #virginmedia doing a network up grade from 09:30- 15:30 due to no Internet access could not work plus no prior warning given
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High End Chauffeurs of leicester (@HarjitDosanjh8) reported from Thurnby, England@virginmedia So whilst on the phone you put us through to get a dongle as an emergency and you tried to charge us £39! Wow the cheek of it!
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Lizzie Jane 🎭 (@LizzieMizzie_) reported from Market Bosworth, England@virginmedia I am currently on 3G and it’s SLOW! So a refund would be the right thing to do. Especially if the money has already come out of my account. I have screenshots to prove it’s not working.
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Fazal Rehman (@breadf2man) reported from Thurmaston, England@virginmedia It said Internet not working and to stick cables in which I did and then it said it was fixed like magic but its not ... still not working
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Yv (@yogi7592) reported from Leicestershire, England@virginmedia been on live chat hold for nearly 30 minutes and it’s still saying 45 minutes wait as it did at the start. Not very good customer service since pandemic.
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Teresa Budworth (@TeresaBudworth) reported from Quorn, England52 minutes and two escalations for @virginmedia call centre to agree the diagnosis I’d already made. ‘Your “intelligent” booster pod is not working. A new one will be with you in 3-5 working days’ No wifi upstairs for a week is unacceptable
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Liam King UK (@liamtheking) reported from Oadby and Wigston, England@virginmedia Horrific broadband speeds, and even worse customer experience, being passed from pillar to post, continually repeating security questions, going through the story each time and being disconnected thrice in one day, without a single courtesy call back. No worries, BT’s gain
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ѕαιѕσηѕ ιη тнє αвуѕѕ (@AdyGoodrich) reported from Leicestershire, England@om_riff @RICHEYHELL We have **** all 4g coverage here too unless you stand in the front bedroom with your arm out the window. Our virgin media is either on & working well or down for half a day while they 'upgrade the network' 🤔
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Victor Kaufman-Bartfield (@VictorKaufman) reported from Oadby and Wigston, EnglandQuite apt that @virginmedia use the nil point British #eurovision2021 entry as their hold music - reflective of their customer service.
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Fazal Rehman (@breadf2man) reported from Loughborough, England@virginmedia The other issue your engineer was in yesterday surely he would have checked these things out ? Personally i dont think he was very experienced or didnt know how to do his job properly.
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Amit Vaidya- #Author (Forever Roaming the World)🌏 (@av9901) reported from Loughborough, England@virginmedia It's been reported ..there was an estimated time of fix...it was fixed ....but now for a 3rd day it's down again!
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High End Chauffeurs of leicester (@HarjitDosanjh8) reported from Thurnby, England@virginmedia 5 days no internet, promises of 24 hours it will be running, then told a little maintenance, yesterday at 9:30am we were told in 9 hours you will get a call guaranteed (didn’t happen). All day today no work has got done! Poor internet for years and now none!! WTH!!
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Jess Adams (@JessLeighA) reported from Ketteringham, England@Jake_BHughes @virginmedia apparently we have a blockage where they need to connect us, which is what we would need fixing by thursday. being that unreliable we decided to cancel everything with them fully. a shame because what they offered was great. customer service department is not easy to get round 😭
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Fazal Rehman (@breadf2man) reported from Thurmaston, England@virginmedia If 8 of your operators and an engineer cannot fix my Virgin Broadband I dont think the forum is going to do a lot unless they come to my house and repair it
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Katie (@Katie68833952) reported from Leicestershire, England@virginmedia I'm not sure why, but our Internet and TV aren't currently working! No email to say work is being done. Online even says there's no issue which there clearly is. Area is LE2
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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HitmenAndHustlers (@HitmenHustlers) reported@virginmedia please can you contact me? I keep getting passed around by the automated phone line, every single day, my WiFi will go down, only for a minute or 2, but it is a MAJOR inconvenience when im working from home, and lose connection to clients.
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۟ (@carefreeleon) reported@virginmedia fix ur service. There's a world cup to watch.
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Rosie (@RosieLastOf6) reported@virginmedia virgin media app says service ok but still not showing tv. What’s wrong?
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Concerned #CANZUK 🇬🇧🇳🇿🇨🇦🇦🇺 (@READY2MIX) reportedI've tried 36 times to log in to my account. The process involves downloading an email, pressing a button to return to the screen—what f****** screen?—then trying the alternative options, sending a text, getting to another page, linking something up, and doing this repeatedly. Still only want the router model name. Incompetent and useless. Can't just have an email and a password, gotta get sent a text that doesn't f****** work, get sent an email that doesn't f****** work, do it 38 times or do it for the rest of my f****** life. #Virginmedia made it easier for who the f***? All these corporations and banks always improving either the taste of processed food or their login process and, it's never f****** easy, so who are they improving it for? It's like they are teaching us to take instructions have to get on the phone press this press that press that press that teaching us to obey constantly. Use the app it's easier f*** is it.! #news
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Nicola Ainsworth (@nixola) reported@virginmedia I have been trying to contact customer service as my tv isn’t working but I have been on hold hours!! Is there another way to get help? They website doesn’t help
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ruanotblind (@EddieDunne43889) reported@griptmedia Yep he's right its rte its newstalk its Virgin media its every ******* msm network in Ireland, bauer media group the whole lot are ****. That's why we are here.
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Way Of The Hunter 🏴 (@ACaldwell68074) reported@O2 @davehpayne Every time I lTRY log in to my @O2 app, I continually have to sign in through Virgin media which sends email to click link, then repeatedly sends me back to send another email to my account again and so on and on, I don't even have a virgin media account. It's a nightmare.
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Rorschach Slays🇸🇮🇪🇺🇬🇧 (@RorschachSlays) reported@RETeacher11 @virginmedia Switch to CityFibre, if you can. I finally got rid of VM after 15 years of bullshit. Price increases, shocking customer service, appalling tech support. Been with CF for 2 years now. I don't even have a reason to contact them - rock-solid and reliable 24/7.
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Shar 🏴 (@sharlewis58) reported@SarahLudford @virginmedia @O2 That's why I left them unreservedly, an utter arse to try to interact. One system not talking to the other, no human to help sort. Mid contract hikes. Went to Sky - no regrets, easy xfer & lower bills
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Wil Wilser (@Will_Willsher) reported@virginmedia I've had this message when trying to watch recordings for weeks, I finally tried calling today (after trying power on/off) only to hear the message 'you haven't been given access to this service' then cut off. Such poor service, especially considering what I'm £££