Virgin Media Outage Report in Glenfield, Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Glenfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glenfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Glenfield, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Loughborough, Leicester, Bedworth, Nuneaton and Coalville.
| City | Problem Type | Report Time |
|---|---|---|
 Loughborough |
Internet | |
| Loughborough |
TV | |
| Leicester |
Internet | |
| Leicester |
Internet | |
| Leicester |
||
| Loughborough |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glenfield, England
Latest outage, problems and issue reports in Glenfield and nearby locations:
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia The problem is as everyone uses one drive we are knackered Cannot work from a mobile phone as use spread sheets
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Graham Trenery’berry
(@BerryTrenery2) reported
from
Ketteringham, England
Anyone having problems with virgin media internet we have now past 4 weeks phone nearly every day now and working from as a foster care need it but as it keeps dropping in and out they keep saying sorting it out it’s now gone beyond a joke now
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia Breaking news The engineers are still working to fix the broken cable Thanks
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Adam Kemp
(@adamkemp24) reported
from
Leicestershire, England
Nearly 2 hours on the phone to #virginmedia no1 wants to help. Getting 2mbps for a 200mbps plan. If I paid 1% of the bill am sure they’d find a issue then! #useless
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Matthew Walne
(@MatthewWalne) reported
from
Thurcaston, England
@virginmedia Home phone. Had online chat but can never get through on the phone. Raised it on twitter many times but no one seems bothered.
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Andy Corney
(@thecornstar) reported
from
Leicestershire, England
@virginmedia Sorry no, left you years ago - never again, you we’re far better when you were NTL
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia A gang is coming in 2 hours to fix the cable Thanks
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Andy Corney
(@thecornstar) reported
from
Leicestershire, England
@BicramAthwal @virginmedia Awful company, truly abysmal customer service.
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Il Mentore (-Psycho-) Deadman
(@Psycho_Deadman) reported
from
Hinckley, England
@virginmedia Yes, resetting the router solves the issue, however, the issue we have is that we have to reset the router 2-3 times a week. Yesterday we had to do so 4 times. The slightest bit of rain.. the signal is gone. It is thoroughly frustrating.
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Adam Kemp
(@adamkemp24) reported
from
Leicestershire, England
@bennmarkpotter @virginmedia Getting a issue of only 2mbps when I’m paying for 200mbps. It’s a joke. I’m gonna move to sky they guarantee 60mbps or your money back. U should do the same 👍
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clare luetchford
(@LuetchfordClare) reported
from
Leicestershire, England
@virginmedia could you explain to me why over 20 years of being a customer of yours counts for nothing you’d rather lose a loyal customer
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Graham Trenery’berry
(@BerryTrenery2) reported
from
Ketteringham, England
@virginmedia well for the past almost 4 weeks been having problems with internet my husband had phoned nearly every day now and get told sending stuff down the line had guys come out as well and still not sort out and working from home as well need it also fostering too
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@Marshall5Sharon It's a night of football If #virginmedia can fix the broken fibre cable If not no tv no laptop Only the wife complaining
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia It's been fixed the gang have been working on the broken cable for two hours
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Internet is down but this is a common occurrence. Our phone line hasn’t worked since installed in April so got used to the poor service by now
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Faizal Momoniat
(@faizalmom) reported
from
Leicestershire, England
@virginmedia because of virgin media disconnecting us from broadband am missing out all on demand catch up tv on my sky q box and another thing is am paying for all that so money down the drain.
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Jamie Lewis Rennie
(@JLewisRUK) reported
from
Leicestershire, England
@JoshTWheeler @virginmedia Virgin Media are shit! They are the worst people ever! I’ve got @SkyUK, their good x
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia He booked a gang to fix the broken fibre cable
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Neil Johnson
(@neilmjohnson72) reported
from
Ashby-de-la-Zouch, England
@virginmedia You need to sort your customer service out, it is absolutely disgraceful. Your technical team are ignorant and hang calls up without situation. You are getting dumped!
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Faizal Momoniat
(@faizalmom) reported
from
Leicestershire, England
@virginmedia my advice to all virgin media customers who is reading this don’t trust what the say all bullshit am ringing every day they never ring
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bae △△△
(@JuiceeBerry) reported
@virginmedia Yes, I’ve been trying to cancel, I’m out of contract now and the price has doubled. It should not take this long, nor this much effort to resolve. The whatsapp service is described as an easy way to get in touch, it is most definitely not. I’ve had to resend my info so many times
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Pauline Symmons
(@SymmonsPauline) reported
@virginmedia I want to cancel my father’s Virgin Media account and after explaining to someone why I was told that someone else would have to speak to me and they would phone me back.
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dangerfield macdougal
(@p2435) reported
@virginmedia I’ve had no real updates in the 3 days. Just est. fixed times, when I call up to chase. I signed up to text updates. Have not had a single piece of info sent to me. And no email communication. Whoever runs your customer service team needs to go on a training course
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Kate
(@KateBoarman) reported
@virginmedia I have a question about o2 migration as I am a broadband and mobile customer. I have read that when migrated to o2 I would get volt benefits including wifi boosters is this correct?!?
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Ross Wood
(@iamr0sc0) reported
@virginmedia What are we to expect in the meantime? We’ve had no connection at all since Saturday. The 21st is over a week away… Last we heard the fix was today
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Gordon McIntyre
(@GM_278) reported
@virginmedia The original complaint was about arbitrary price increases outside of the frankly ridiculous inflation based increase. Second complaint was about VM not processing my request to close the account and the subsequent charging for a service I did not believe I had. GM
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Lorna Lexxi
(@lornatom90) reported
@virginmedia wow... u really need to sort out your customer service reps!!! Getting beyond a joke now.. im civil....until i get pushed too far!! No excuses for being rude to your customers!!!.... 😡😡😡
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lynda
(@lynda17438565) reported
@virginmedia had a letter saying increase of £15. Have a problem with our tv but can’t speak to anyone and they want extra money for a terrible service don’t think so
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Danyal Akinyede
(@DaksBled) reported
@virginmedia you’ve delayed my installation since moving by over a month and nobody in the team has been able to tell me why. Someone fix it. And also I need alternative internet access for this period of time
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Ashley Farrell (fazza110)
(@ashfazza) reported
@GingerViking18 I ****** off bt and went with virgin media Had no issues since