Virgin Media Outage Report in Glenfield, Leicestershire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Glenfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glenfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 19: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (34%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Glenfield, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Loughborough, Nuneaton and Leicester.
| City | Problem Type | Report Time |
|---|---|---|
 Loughborough |
||
| Nuneaton |
TV | |
| Leicester |
Phone | |
| Loughborough |
Internet | |
| Loughborough |
Internet | |
| Leicester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glenfield, England
Latest outage, problems and issue reports in Glenfield and nearby locations:
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Matt
(@MattLaight) reported
from
Leicestershire, England
@virginmedia I'm trying to get an engineer to come out as my lines but cut, I'm finding it difficult to get this arranged HELP!!!
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iTz Me Yo 🌐
(@topper1973) reported
from
Coalville, England
@mjordo78 @virginmedia Motivated as the full-time ones! I get very few problems, but if I did I'd be on the phone making sure I got a discount!
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🏳️🌈ɢʀᴀᴄɪᴇ ⁷ - #Bʟᴍ✊🏽✊🏾✊🏿
(@x_graciee) reported
from
Bedworth, England
virgin media need to fix their wifi. absolute shite! of course it’d go down in the middle of the night when nobody can help 🙃😴 @virginmedia
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Ellie Pratt
(@elliepratt_) reported
from
Leicestershire, England
@DeadHeadIllust @virginmedia @JudgeJudy Only Judy can fix Virgin Media.
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🏳️🌈ɢʀᴀᴄɪᴇ ⁷ - #Bʟᴍ✊🏽✊🏾✊🏿
(@x_graciee) reported
from
Bedworth, England
@AdwFifa @virginmedia yup. box keeps flashing the green WiFi symbol, piece of ****😩
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Safetypenfold
(@SteveRiches4) reported
from
Leicestershire, England
@aliceb2998 @virginmedia Broadband down again, new router, now changing IP addresses every few minutes DHCP server unstable, many devices not connecting, no internet, WiFi unpredictable...
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ALEX
(@ohthatoneboy) reported
from
Leicestershire, England
@virginmedia Completely upset and disappointed with your customer service helpline, I have spent the last week calling and no solution has been given! It is shameful
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Nam_n
(@nameez_n) reported
from
Leicestershire, England
@virginmedia my broadband has been going down frequently past few days. Tried restarting the WiFi router, still the same. Connection goes down for few mins and the comes back. It’s frustrating #virginmediadown #internetdow
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Joanna Hayes
(@SmileyJMH) reported
from
Loughborough, England
@virginmedia I have WiFi at the moment. . . The problem is intermittent, it doesn't seem to coincide with times of high demand necessarily. It's incredibly frustrating, especially when working remotely from home and losing signal cuts everything off.
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Nads🦋
(@fakirbhai_nadia) reported
from
Oadby and Wigston, England
@Iqras19 Mine do it automatically but virgin media’s shit
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia is there an issue with broadband in Mountsorrel, Loughborough, Leicestershire? Hasn’t been working properly for last few days
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(-Psycho-) Deadman
(@Psycho_Deadman) reported
from
Hinckley, England
@virginmedia FIX YOUR INTERNET. I have never had this many issues with any other internet provider. The internet is fast... but my god does it drop at the slightest nudge.
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dylan farrell
(@dylanjfarrell) reported
from
Leicestershire, England
@virginmedia WiFi down again!!!
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Hayley Garrod
(@GRODSTER) reported
from
Leicestershire, England
@stonecoldpiper @KillingEve @IamSandraOh @BBCAMERICA I was about to as well but my Virgin Media keeps playing up & I couldn't bear for it to keep stopping 😣 Now I'm watching Beat The Chasers and will try again later but I need my fix asap!! 😂
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Deepal Vyas
(@Deepal29) reported
from
Leicestershire, England
@virginmedia @virginmedia we have another date for installation for tomorrow I went via the app and had your customer service team calling as the offer wouldn’t go through. Fingers crossed we getting tomorrow or it will be another day off wasted.
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Chris Myers
(@chrismyers66) reported
from
Coalville, England
@virginmedia So I'm furloughed I couldn't pay all my bill last month oh dont worry Mr Myers we will let you pay on the 22nd when you get paid 1215 you cut me off what a crap company you are as soon as I can I'm off
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Faizal Momoniat
(@faizalmom) reported
from
Leicestershire, England
@virginmedia need help to reduce my bills
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joseph langton
(@jnlangton) reported
from
Braunstone, England
back on the phone to #virginmedia help
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ALEX
(@ohthatoneboy) reported
from
Leicestershire, England
@virginmedia Already tried, the chatbot doesn’t understand the situation! Please I need help ASAP. If you could please give me a call 07778985954
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(-Psycho-) Deadman
(@Psycho_Deadman) reported
from
Hinckley, England
@virginmedia Somewhat stable. However, today is a clear day. It is whenever there is the slightest breeze or a slight change in weather. I have never had such an inconsistent connection.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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A Dyspraxic Irishman
(@ADyspraxic) reported
@virginmedia I ordered over the phone and after getting on to your support staff again, the order for the modem was never put through and now I’m looking at another 5 working days before it’s shipped, so nearly two weeks after I was meant to have the modem in the first place.
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Sonal
(@Sonal_techphobe) reported
@virginmedia No. So where do we go from here? I’ve been trying to cancel since March! Online chat doesn’t work, letter ignored, when I’ve called, the msg says noone available, text service goes round in circles achieving nothing. I’m sure you can imagine the frustration 😡
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Mike Hamill 🏴🇮🇹🇺🇲
(@Foldback73) reported
@virginmedia The manager said he was passing it onto another department to come to a resolution, as he was unable to process the complaint any further! That's as much as I know!
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Mike Hamill 🏴🇮🇹🇺🇲
(@Foldback73) reported
@virginmedia I knew that one but, the issue has been passed to complaints. I spoke to the manager of complaints dept, and it was being escalated. So I was wondering what time these other relevant departments close at!!
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ConsistentEquipment
(@ConsistentEqui1) reported
@virginmedia Great service @virginmedia give me the info to email you then completely ignore my email. Top class guys thanks!
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B!
(@badjerb) reported
@virginmedia Why the time limit? It’s been 6 months and u have not resolved the issue. Give me 6 months to leave if I wanna leave. Do I need to draw a ****** diagram for you to get this?
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The Grey Man
(@bgr1978) reported
@virginmedia Absolute catalogue of disaster is the best way to describe this customer service. One department cannot transfer a customer to another. Departments don't have access to direct numbers. Reps don't phone on the requested numbers or read the case notes.
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Hardeep Ubhi
(@Hardeepubhi101) reported
@virginmedia The manager has waived the fee that doesn't exist. Thank you for your help.
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Mike Hamill 🏴🇮🇹🇺🇲
(@Foldback73) reported
@virginmedia Thanks for the help. Yes I hope it is resolved soon too, as this is an absolute disgrace to be sent a faulty handset, then wait this long for it to be resolved!
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Mimivong
(@Mimivong2) reported
@virginmedia So can you tell me when the issue will be fixed in SE8 John.