Virgin Media Outage Report in Rearsby, Leicestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rearsby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rearsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Rearsby, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Loughborough, Long Eaton, Melton Mowbray and Leicestershire.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
TV | |
| Leicester |
Internet | |
| Leicester |
Total Blackout | |
| Leicester |
Internet | |
| Loughborough |
Internet | |
| Leicester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rearsby, England
Latest outage, problems and issue reports in Rearsby and nearby locations:
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Matthew Theobald
(@DirtyLyle) reported
from
Clifton, England
@virginmedia Yeah that’s what I don’t last night for an hour - and an engineer was booked for this afternoon - who never showed!!
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
@ndarby90 @virginmedia we got hung up on 3 times trying to cancel. then they tried to sell us more things. can’t even comprehend it
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
@Jake_BHughes @virginmedia we had similar issue. they came when we were on holiday, no communication. we rang, were told they were coming yesterday to connect us, they didn’t arrive. told they’re coming today, didn’t arrive. spent 2 hours on the phone cancelling and was hung up on 3 times.
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High End Chauffeurs of leicester
(@HarjitDosanjh8) reported
from
Thurnby, England
@virginmedia currently on the phone and surprise surprise sir give us another 24 hours!! Are you mad! I’m pulling my hair out!!! I’ve never tweeted before but my guess is it’s the only way they’ll pull there finger out!!!
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John Wright
(@juanfelipe1) reported
from
Leicestershire, England
@virginmedia Or you could invite your customers to get in touch when out of contract or you could even tell us what deals are on offer to help us stay. I suspect you don't because you realise that inertia effects are high when it comes to changing broadband packages.
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Monik Patel
(@MonikP_97) reported
from
Oadby and Wigston, England
@virginmedia Definitely the worst broadband provider. How are you meant to wfh with no internet ??
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
@Jake_BHughes @virginmedia apparently we have a blockage where they need to connect us, which is what we would need fixing by thursday. being that unreliable we decided to cancel everything with them fully. a shame because what they offered was great. customer service department is not easy to get round 😭
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
@virginmedia we are awaiting for you to put the line up to the house but there is a blockage. was told you were coming to fix it yesterday but didn’t. said you’re coming today, no idea when.
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John Wright
(@juanfelipe1) reported
from
Leicestershire, England
@simonnread @virginmedia I'm having the same issue. For the period of lockdown I could broadly rely on the signal to my home office. The last 2/3 months I haven't and I am constantly having to tether my mobile at my expense. The router hasn't moved and neither has my office. The service has just worsened
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Manraj
(@Manraj_Virkk) reported
from
Leicestershire, England
@virginmedia why does my wifi keep cutting out every 15 mins for about 2 mins then come back? Not great when I work from home and my meetings cut out midway through…
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High End Chauffeurs of leicester
(@HarjitDosanjh8) reported
from
Thurnby, England
@virginmedia So whilst on the phone you put us through to get a dongle as an emergency and you tried to charge us £39! Wow the cheek of it!
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John Wright
(@juanfelipe1) reported
from
Leicestershire, England
@simonnread @virginmedia I'm looking at the new Sky Stream service that starts on 18th October combined with Three 5G broadband. Both offer rolling 1 month contracts
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Meghraj
(@im_raj16) reported
from
Leicestershire, England
@virginmedia Can you please send someone to fix the issue ? Please
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Martin Scott
(@mscotty0592) reported
from
Ketteringham, England
@virginmedia Ordered the boxing and it’s not working
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
@virginmedia can you help please we’ve just been passed around to 4 different people and they hung up on us.
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
@virginmedia that’s the number we were on. 2 hours later we finally have our cool-down period cancelled.
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High End Chauffeurs of leicester
(@HarjitDosanjh8) reported
from
Thurnby, England
@virginmedia 5 days no internet, promises of 24 hours it will be running, then told a little maintenance, yesterday at 9:30am we were told in 9 hours you will get a call guaranteed (didn’t happen). All day today no work has got done! Poor internet for years and now none!! WTH!!
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
@virginmedia can we actually talk to someone that can help rather than pass us on? it’s a joke at this point.
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Meghraj
(@im_raj16) reported
from
Leicestershire, England
@virginmedia It’s the same plz help me or plz disconnect the service I give up.
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
jesus christ talking to virgin media on the phone is ridiculous we rang to cancel, got hung up on 3 times, after 2 hours finally cancelled and after cancelling they’re trying to get us to sign up for phone contracts and sim cards! like we would want that after we just cancelled
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Varsha Imber
(@ImberVarsha) reported
@virginmedia Yes service status is showing an issue in my area. But for it to take 4 days to fix isn’t good. Why will it take that long to fix.
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Tim Chapman
(@IslingtonChap) reported
@David_Goodhart Don’t ask, David. Hours and hours on the phone to Virgin Media support, but I still can’t find the button for iPlayer on my iPad. Totally useless.
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superdario.eth
(@dario_dewet) reported
Hey @virginmedia - Very considerate of you to be down on the day of the tube strike...
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Maggie
(@MaggieH_UK) reported
@virginmedia I don’t really know how else to describe the issue other than it is buffering constantly I think
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Rick
(@rick__uk) reported
@virginmedia Nope. I’m going to cancel my DD. And move to another provider.
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Matt
(@SharpshotII) reported
@virginmedia Intermittent signal for the last week
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Richard Adams
(@Pogit) reported
@virginmedia I think some urgent training is required from the ground up! I’ve spoke to 4 different people and been told it’s four different things either way Virgin Landlines are now useless as when broadbands down you cannot make any urgent calls to any priority services!
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Tommaso Soru
(@mommi84) reported
@virginmedia Thanks. I received an email saying that the problem was on your side and has now been solved.
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Andy C (Legacy Fan)
(@FooWhiter) reported
@virginmedia I honestly can say I've never had my intelligence insulted as much as your customer services has insulted me by saying I'd agreed to pay £62 a month for broadband.Its not good enough & people need to know what they are getting into.I was warned on social media before I joined tbh
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budgie
(@rossgrange) reported
@virginmedia Yep… 45 mins on the phone and I’m sorted. Lovely people but you have worst customer service process around. Just pray nothing goes wrong with virgin. Thanks anyway