Virgin Media Outage Report in Rearsby, Leicestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rearsby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rearsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Rearsby, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Melton Mowbray, Leicester and Loughborough.
| City | Problem Type | Report Time |
|---|---|---|
 Melton Mowbray |
Phone | |
| Leicester |
Wi-fi | |
| Loughborough |
Internet | |
| Leicester |
TV | |
| Loughborough |
Internet | |
| Leicester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rearsby, England
Latest outage, problems and issue reports in Rearsby and nearby locations:
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
@ndarby90 @virginmedia we got hung up on 3 times trying to cancel. then they tried to sell us more things. can’t even comprehend it
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andrew💫
(@PantherAS90) reported
from
Clifton, England
@virginmedia @rosentweets I’ve also been trying to change my package and the links are dead. Tried to ring to no avail! Awful service
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John Wright
(@juanfelipe1) reported
from
Leicestershire, England
@virginmedia Or you could invite your customers to get in touch when out of contract or you could even tell us what deals are on offer to help us stay. I suspect you don't because you realise that inertia effects are high when it comes to changing broadband packages.
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
@virginmedia can you help please we’ve just been passed around to 4 different people and they hung up on us.
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Nick Fitzsimons
(@NickFitz) reported
from
Leicestershire, England
@PreetBharara @ZellaQuixote Around 2009 or 2010. I had a computer with a modem that could send faxes that was just about working, and I had to get @virginmedia to send an engineer out to fix my landline. The landline broke again a month or two later and hasn’t worked since, though they still bill me for it.
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
jesus christ talking to virgin media on the phone is ridiculous we rang to cancel, got hung up on 3 times, after 2 hours finally cancelled and after cancelling they’re trying to get us to sign up for phone contracts and sim cards! like we would want that after we just cancelled
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
@Jake_BHughes @virginmedia we had similar issue. they came when we were on holiday, no communication. we rang, were told they were coming yesterday to connect us, they didn’t arrive. told they’re coming today, didn’t arrive. spent 2 hours on the phone cancelling and was hung up on 3 times.
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
@virginmedia that’s the number we were on. 2 hours later we finally have our cool-down period cancelled.
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Meghraj
(@im_raj16) reported
from
Leicestershire, England
@virginmedia It’s the same plz help me or plz disconnect the service I give up.
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
@Jake_BHughes @virginmedia apparently we have a blockage where they need to connect us, which is what we would need fixing by thursday. being that unreliable we decided to cancel everything with them fully. a shame because what they offered was great. customer service department is not easy to get round 😭
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Chris hesketh
(@cwis75) reported
from
Clifton, England
@virginmedia No they were both rude and put the phone down .
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
@virginmedia we are awaiting for you to put the line up to the house but there is a blockage. was told you were coming to fix it yesterday but didn’t. said you’re coming today, no idea when.
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Meghraj
(@im_raj16) reported
from
Leicestershire, England
@virginmedia Can you please send someone to fix the issue ? Please
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Chris hesketh
(@cwis75) reported
from
Clifton, England
@virginmedia was thinking of changing broadband provider today. Well thanks to the poor customer service today you made my mind up . Twice your assistants hung up on me . Hello @VodafoneUK
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Katie
(@Katie68833952) reported
from
Leicestershire, England
@virginmedia I'm not sure why, but our Internet and TV aren't currently working! No email to say work is being done. Online even says there's no issue which there clearly is. Area is LE2
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Matthew Theobald
(@DirtyLyle) reported
from
Clifton, England
@virginmedia Yeah that’s what I don’t last night for an hour - and an engineer was booked for this afternoon - who never showed!!
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
@virginmedia can we actually talk to someone that can help rather than pass us on? it’s a joke at this point.
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jonny dickens
(@jonnylovin) reported
from
Groby, England
@virginmedia phoned to get a new deal and ended up giving notice to disconnect, not quite the customer service I expected
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paul rose
(@paulrose222) reported
from
Braunstone, England
Heads up folks who have their Netflix account as part as their main Internet provider package you may have to sign back up for it to continue using your service had to today very annoying and inconvenient to say the least 🙄 it seems that virgin media is doing this
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Steve B
(@SteveB2Notts) reported
from
Clifton, England
@virginmedia @Virgin Fix PPV Boxing now !
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Elysian
(@elysian_132) reported
@virginmedia I appreciate that but you really, really need to fix the tech support. The line quality to the guys in India is atrocious and it makes understanding them practically impossible as it sounds like they’re constantly driving through a tunnel on a mobile or something.
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JoelTheEntertainer
(@EntertainerJoel) reported
@virginmedia Yes I done that and I even tried to switch it off and on again still a problem!
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Jay Faulkner ♿
(@thejayfaulkner) reported
@virginmedia your support people told me to reboot my router because they could 'see' my WiFi working on their end (it wasn't here) so I did and *shock* it still isn't. It hasn't worked consistently since moving from Sky to you a few months ago. Regretting that decision.
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graeme
(@heygraeme) reported
@virginmedia Yes I have, for the fourth time this week we have a service outage. So unacceptable to 1) pay so much for sub-par service and 2) be spoken to by your staff like this. Ironic your tag line is ‘are you ready to be moved’ - yes, over to @skytv asap.
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Jordan 💀
(@JordsHigs) reported
Just your daily reminder never to use @virginmedia for WiFi as they do actually do anything when their own service doesn’t work then claim they don’t guarantee wifi … absolute joke we’ve had this account for years and have never been told that … we need a new hub !!
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Tracey O'Mara
(@TraceyOMara) reported
@virginmedia I wanted to raise a complaint as all I keep getting is conflicting information from members of your team and I have got to the stage that I want to speak to Senior management. I have now terminated our contract from the 25th February and have been a loyal customer for over 20 yrs
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𝕰𝖉𝖊𝖓 𝕰𝖝𝖎𝖑𝖊 🖤
(@ItsEdenExile) reported
@virginmedia We're paying for atleast 300mbps and getting 17mbps or less download speed. I work online and this is happening every day for atleast a few hours. I've got no food in the fridge and bills overdue because of this. PLEASE FIX IT NOW
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AMRIT S GURUNG
(@AMRITSGURUNG1) reported
@virginmedialife @IdaD0wn @virginmedia This is one of the poorest customer service . I want to cancel subscription, but no response. Have been waiting almost 2 hours for their what'sapp reply .
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JoelTheEntertainer
(@EntertainerJoel) reported
@virginmedia I am trying contact people and the WhatsApp message are bots! I had to go out so I can find wifi so I can sort this problem!
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Nathanael Rouillard
(@ScienceOfDesign) reported
@virginmedia do your agents not respond to people trying to cancel? Because spending the last 10 days on hold and you STILL failing to hear any response to my attempt to cancel is completely unacceptable, rude, and feels scammy and scummy