Virgin Media Outage Report in Rearsby, Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rearsby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rearsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (14%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Rearsby, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Loughborough, Melton Mowbray and Long Eaton.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
Wi-fi | |
| Leicester |
||
| Leicester |
Internet | |
| Loughborough |
TV | |
| Leicester |
Internet | |
| Leicester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rearsby, England
Latest outage, problems and issue reports in Rearsby and nearby locations:
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Faizal Momoniat
(@faizalmom) reported
from
Leicestershire, England
@virginmedia rang up yesterday for disconnecting phone & broadband very bad attitude from the lady i spoke too from the beginning off the call when i first said hello.
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Nikki Pearman 💙
(@NikkiPearman) reported
from
Loughborough, England
@virginmedia I have an issue with my wifi signal being weak upstairs - until last 2 mths it was perfectly fine. However it’s impossible to speak with anyone - I don’t want the automated system or a broadband check as service is fine it’s just range. Unhappy customer
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paulwitneyphoto
(@paulwitneyphoto) reported
from
Ruddington, England
@virginmedia You are clearly having a laugh at our expense. How do we complain about the service by @virginmedia @Ofcom
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Liz
(@lizdixon77) reported
from
Mountsorrel, England
@virginmedia Have done it both ways. It isn’t just the speed it is dropping out completely for long periods of time and the staff in your call centres are if no help unless you want to buy a new service and you do not get promised calls back.
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia 3 hours wasted on SMS service only to be told I need to call tech team! Service is beyond terrible
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Ollie
(@ollieg21296) reported
from
Ketteringham, England
@virginmedia What’s going on with Virgin TV Go? Says Technical Problems.
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Nikki Pearman 💙
(@NikkiPearman) reported
from
Loughborough, England
@virginmedia That’s my problem. I can’t get to speak to a person and your automated system doesn’t allow me to discuss the issue properly.
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Liam King UK
(@liamtheking) reported
from
Oadby and Wigston, England
@virginmedia Horrific broadband speeds, and even worse customer experience, being passed from pillar to post, continually repeating security questions, going through the story each time and being disconnected thrice in one day, without a single courtesy call back. No worries, BT’s gain
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia What’s the point they seem unable to help and disconnected the call twice! Absolutely hopeless service
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David Johnston
(@djstar3d) reported
from
Melton Mowbray, England
@virginmedia Come on guys. Can you at least let me watch the MotoGP on BT sport 2? I’m pretty sure I have the rights to watch it since I watched it yesterday no problem
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I just never get anywhere, constantly going around in circles and no one seems capable or willing to help. The broadband kit provided isn’t fit for purpose considering how much I pay for it.
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Fazal Rehman
(@breadf2man) reported
from
Thurmaston, England
Broadband has been failing since Sunday, phoned Virgin Media at least 6 times ! Engineer came today said he had fixed it, hour later exactly the same problem. Very poor service and they say I should use broadband less
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paulwitneyphoto
(@paulwitneyphoto) reported
from
Ruddington, England
@virginmedia Adding my wife's phone to the internet/tv package which should include 1, 5G phone, you need to get your customer service sorted out and people who speak English to a higher standard or better still have English speaker #dissatisfiedcustomer with @virginmedia
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Manraj
(@Manraj_Virkk) reported
from
Leicestershire, England
Why does virgin media wifi become **** after 11:30pm? Absolutely shite man
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paulwitneyphoto
(@paulwitneyphoto) reported
from
Ruddington, England
@virginmedia 1hr 50mins on the phone, mostly on hold, spoken to 4 people, 3 of which bairly spoke english and still no further forward, website not helpful either. Worst service I've ever experienced. @Ofcom
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia The service I’m getting from Virgin is beyond appalling.
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Liz
(@lizdixon77) reported
from
Mountsorrel, England
@virginmedia constant problems with broadband over past few weeks, still not up to 500mb speed I should be. Calls to your call centre are pointless and no promised calls back received!
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Forget it. Totally useless all round. Absolutely the worst customer service I’ve ever experienced. What’s the point having a social media team?!
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paulwitneyphoto
(@paulwitneyphoto) reported
from
Ruddington, England
@virginmedia No, I don't want to do things by text, I want you to ring us, (an English speaking person not a call centre in Delhi) I am a paying dissatisfied customer!🤬
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Nimfresh.exe
(@NimeshDave7) reported
from
Leicestershire, England
@virginmedia @vmbusiness why does my RTC internet connection disconnect every hour and connect 10 seconds later? It’s been happening for weeks, every hour it will go down for 10 seconds then reconnect??!?!? It’s problematic for my work!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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E.A
(@A_official_E) reported
@virginmedia I've been experiencing problems for the past few months now. Ring you guys up and you say you sorted the problems but how comes I'm still getting the problems? You said engineer will ring me within 4hr no calls from the engineer and no message updates.
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Richard Jeremy
(@rjwjeremy) reported
@virginmedia Everyone, just to say that it is true: Virgin Media are terrible and please do not subscribe to Virgin Media. I thought I would give them a chance on moving to Marlow, despite all the poor reviews. The broadband speed is erratic at least, an insult at the price /1
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Taylor
(@parkinsontay04) reported
@virginmedia Issues with your staff saying we will get a call back from a manager about our broadband billls, we have been chasing this up since the beginning of March, and no managers have called us back
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Harry Staniforth
(@HarryStani) reported
@virginmedia 4) The system you have that doesn’t allow representatives to send simple emails or access account information makes the whole customer experience incredibly poor - we want one point of contact and confidence that the person we speak to has the ability to solve issues. Sort it out
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Wyll Rshrds
(@WFRichards) reported
@virginmedia You are joking. I’m literally complaining about how much time I’ve had to spend on the phone to your customer services who never call me back when they promise they will, and your answer is that I try phoning your customer services? 🙄
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Jason Woods
(@jason84woods) reported
@virginmedia It just keeps saying,received your complaint then we’re looking at what we can do and then loops back, this is since the beginning on December, You’ll also be glad to know the repair is now back to 13:10 taking is up to 24 hours without service
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Carla Saunders
(@CarlaSa63591769) reported
@virginmedia worst company ever! I asked for the acc. name to be changed from my ex husband’s to mine since 2018. Constantly promised it will be sorted and isn’t. I called to ask to be disconnected 2 weeks ago and was told I would be. Called today and that hadn’t been processed!
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Mark Oliver
(@Moliblog) reported
@virginmedia My first point on this thread is I’ve tried that. They don’t listen or answer me to get a resolution. One even tried to sell me a new 18 month contact. 5 times even though I asked him not to each time. I don’t have faith in calling you. You send me emails...
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@TheReckoning
(@TheReckoningC19) reported
@virginmedia All I need is for my contract to end. It’s not hard. Stupid questions like how have I tried are ridiculous. But for you one last time: Phone, text, complaints, online message service, letter and Tweeter. That 6 ways and still no end in sight
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Angela263
(@Angela2634) reported
@virginmedia yet again you are ****** my bank account of £77.00 for a service of mediocre at best call centre staff uninterested please could someone contact me #pleasetreatcustomerswithrespect