Virgin Media Outage Report in Shepshed, Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shepshed, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shepshed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Shepshed, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Derby, Loughborough, Coalville, Swadlincote and Long Eaton.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
Internet | |
| Leicester |
Internet | |
| Derby |
Wi-fi | |
| Loughborough |
Wi-fi | |
| Derby |
Total Blackout | |
| Leicester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Shepshed, England
Latest outage, problems and issue reports in Shepshed and nearby locations:
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Clare Watson-Spence
(@Watto_Clare) reported
from
Coalville, England
Can anyone help with 20 data dongles for a school I’ve worked closely with. The free WiFi/data would allow these families to access on line learning for lock down. Would be a loan until they return to school! Please try and help! Thank you xx @virginmedia @tescomobile @O2
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Shirley Bosworth
(@ShirleyBosworth) reported
from
Clifton, England
@virginmedia I’ve rang and they say they know about the problem. Could you tell me with this issue isn’t against my contract and could I cancel my contract has I’m not getting the service I’m paying for.
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Jason Jordan
(@DoubleJay180) reported
from
Cotgrave, England
@virginmedia What great service your emergency phone number is invalid for your expansion works.
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Shirley Bosworth
(@ShirleyBosworth) reported
from
Clifton, England
@virginmedia my area is 30, we’ve had no tv, broadband since before 1900 on 20/5/2020. This level of service is absolutely abysmal, can you please tell us what is going on 😡
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JayBhojani
(@MrBhojani) reported
from
Loughborough, England
@virginmedia £160 a month for you to be shit.
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Joanna Hayes
(@SmileyJMH) reported
from
Loughborough, England
@virginmedia I have WiFi at the moment. . . The problem is intermittent, it doesn't seem to coincide with times of high demand necessarily. It's incredibly frustrating, especially when working remotely from home and losing signal cuts everything off.
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Carly
(@CarlyssWorld) reported
from
West Bridgford, England
@virginmedia unsure why I’m paying for high speed wifi, when it’s gone terribly slow and your tech guys tell me that all my devices should be connect by a wired connection at all times... 🙄 #whatajoke
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Jonathan Ibbotson
(@jeibbotson) reported
from
Castle Donington, England
@virginmedia the performance of your network in the Castle Donington area (DE74) is currently appalling. Massive number of Critical T3 time-out errors. Please fix this NOW #poorservice #virginmediadown
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Gurcharan (Guch) Manku
(@guchmanku) reported
from
West Bridgford, England
Joining @virginmedia fast broadband, think twice, what you actually get just not up to scratch, customer service not helpful, been down for three days, first it was an area wide fault, now finally an engineer will come out to fix!! Time for a change...
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Jason Jordan
(@DoubleJay180) reported
from
Cotgrave, England
@virginmedia Sent. If you have the capability to get this fixed quickly it would be appreciated. This is not a major city it's a village with poor mobile data connectivity.
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Graeme Dixon
(@GraemeDixon_) reported
from
West Bridgford, England
@virginmedia down again.
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Chris Myers
(@chrismyers66) reported
from
Coalville, England
@virginmedia So I'm furloughed I couldn't pay all my bill last month oh dont worry Mr Myers we will let you pay on the 22nd when you get paid 1215 you cut me off what a crap company you are as soon as I can I'm off
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Chris Seddon
(@_Chris_Seddon_) reported
from
Melbourne, England
Looks like someone pulled out the wrong plug at Virgin Media HQ. Even their website is down!
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Jonathan Ibbotson
(@jeibbotson) reported
from
Castle Donington, England
@virginmedia please sort out your appalling broadband service in the derby area. More time down than up @Ofcom you ought to mandate refunds
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iTz Me Yo 🌐
(@topper1973) reported
from
Coalville, England
@mjordo78 @virginmedia Motivated as the full-time ones! I get very few problems, but if I did I'd be on the phone making sure I got a discount!
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Mary Oliver
(@Mary_C_Oliver) reported
from
Beeston, England
@virginmedia Also, the number is not working
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brian alvin
(@justrunningnow) reported
from
Sandiacre, England
@the____ghost @virginmedia Its broken
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Shirley Bosworth
(@ShirleyBosworth) reported
from
Clifton, England
@virginmedia problems again, it really isn’t good enough, I will not be renewing my contract, absolutely rubbish
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jamie ford
(@superjayslim) reported
from
Coalville, England
@ash_tunstall @virginmedia Sky working fine. Streaming shit loads!
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Martine kotecha
(@smarts35) reported
from
Braunstone, England
@virginmedia I was singing your praises yest. Not having any issues with kids being home and needing to be using the WiFi on so many devices(we pay enough for it anyway) but low and behold its starting so I don't understand why you don't just up everyone's speed and save on earac
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🏴 Gary ScottishEagle 🏴
(@garydg7) reported
from
Greenock, Scotland
@virginmedia Not only that, when pointing out to your CS team that the account holder was a vulnerable person, my wife was advised "what do you want me to do with that?" By the operator. Shameful. Fix her issue and stop cutting her off for no reason!!
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Jimstagram
(@iamjimpage) reported
@virginmedia My service.
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Xtinct5055
(@xtinct5055) reported
@virginmedia internet has been down since last night. I got online and it says that everything is fine in my area. Great! 👍
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Mandie
(@girl_foo) reported
@virginmedia I'm not a virgin mobile customer, I'm someone contacting people and struggle to leave voicemails as every virgin customer I call with voicemail has the same issue, people could miss out on jobs or housing because of the way the voicemail works on your network.
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Helen Rafferty
(@BandageQueen) reported
Seriously @virginmedia this is unacceptable now…not able to work from home or do an uni work, family mobile data run out and unable to watch any TV subscriptions. Keep changing the fix time …contract will be cancelled ASAP 😡
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David Woolford
(@DWoolford58) reported
@virginmedia He didnt say, he was too busy calling a halt to my answers and shut me down. He didnt like what I was saying but wasted no time in telling me it was my fault. @Ofcom
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Chapperz 🌱
(@ChapperzTV) reported
Still dropping frames after restarting the router and trying multiple different servers to stream to. Looks as though @virginmedia is causing problems to the stream... again!
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Danny Reid
(@DannyReid1984) reported
@virginmedia Hahaha you click to chat online and the page doesn't load. Terrible, terrible service for my hard earned money
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D
(@top_dave1982) reported
@virginmedia I've called 03454541111 to try and register for compensation there's no option number for it. As there's still on going issue in my area for a 2nd week now.
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Danny Reid
(@DannyReid1984) reported
@virginmedia Yeah, says there is issues with the tv. Not internet