Virgin Media Outage Report in Shepshed, Leicestershire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shepshed, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shepshed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (15%)
-
TV (7%)
-
E-mail (5%)
-
Phone (2%)
Live Outage Map Near Shepshed, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Derby, Loughborough, Coalville, Swadlincote, Long Eaton and Castle Donington.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
||
| Leicester |
Wi-fi | |
| Leicester |
Wi-fi | |
| Derby |
Internet | |
| Derby |
Internet | |
| Derby |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Shepshed, England
Latest outage, problems and issue reports in Shepshed and nearby locations:
-
James Watts
(@james_watts) reported
from
Sandiacre, England
@virginmedia The is letting me know. Downloads are very slow a video that would normally take 3 mins is now 40.
-
Kevin Renshaw
(@KevinRenshaw5) reported
from
Mountsorrel, England
@virginmedia Just done it and cut off after being put through to manager after 20 minute call. Today you had the gall to bill me for changing my service when you incompetents were the ones that cut me off. Your customer service system is pathetic as well @Ofcom
-
joseph langton
(@jnlangton) reported
from
Braunstone, England
@Marshall5Sharon It's a night of football If #virginmedia can fix the broken fibre cable If not no tv no laptop Only the wife complaining
-
joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia It's been fixed the gang have been working on the broken cable for two hours
-
joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia Speak to the Philippines All they do is put the phone down
-
joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia A gang is coming in 2 hours to fix the cable Thanks
-
Matthew Walne
(@MatthewWalne) reported
from
Thurcaston, England
@virginmedia Home phone. Had online chat but can never get through on the phone. Raised it on twitter many times but no one seems bothered.
-
Paul
(@teaguestar) reported
from
Clifton, England
@virginmedia Your customer service ( that’s a complete trade description act wording) are shocking . 40 mins waiting cut off twice . Garbage
-
Martine kotecha
(@smarts35) reported
from
Braunstone, England
@rory_ops @ELJefeReviews I have bought these for my son as a Christmas present with a new @SamsungMobile phone. Ear buds show fully charged and the say battery low after five minutes and power down. @virginmedia have not helped as usual,even though they were bought through them.!!!!
-
joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia When I worked for #BT nothing could be worse than Indian tech help Then had the experience of the Philippines tech hell
-
Stuart Windle
(@stuwin1) reported
from
Stenson Fields, England
@virginmedia When I phoned the contact centre they said they knew there was an issue and it would be sorted in 24hrs. A quick google shows this isnt just me its a common trend
-
Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia You were going to then I had to cancel for some reason. Can never get through to anyone to discuss.
-
Kevin Renshaw
(@KevinRenshaw5) reported
from
Mountsorrel, England
@virginmedia I raised a complaint last Monday ref 77397383 & was told I would receive a call from you but as with everything else that failed to happen as well
-
Martine kotecha
(@smarts35) reported
from
Braunstone, England
@virginmedia my son would be safe in your hands and now thanks to your operatives the battery life he did have rationed has been used trouble shooting leaving him with no help, no contact home and at a time when there is a global emergency, you are happy to leave your customers..
-
joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia Breaking news The engineers are still working to fix the broken cable Thanks
-
joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia He booked a gang to fix the broken fibre cable
-
Neil Johnson
(@neilmjohnson72) reported
from
Ashby-de-la-Zouch, England
@virginmedia You need to sort your customer service out, it is absolutely disgraceful. Your technical team are ignorant and hang calls up without situation. You are getting dumped!
-
Steve Barlow
(@red_dog14) reported
from
West Bridgford, England
@dingdinghopkin @winnits @virginmedia Product good, terrible company.
-
joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia The problem is as everyone uses one drive we are knackered Cannot work from a mobile phone as use spread sheets
-
Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Internet is down but this is a common occurrence. Our phone line hasn’t worked since installed in April so got used to the poor service by now
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Zasaic
(@Zasaic1) reported
@virginmedia It's regarding broadband. I don't have a connection to my residence yet a bill is being generated and you all are forcing me to pay. The last correspondence from virgin is that they will send a debt recovery agent... which will affect my credit I have not had any service from you
-
Dominic Hanley
(@Dominiho7) reported
Out done yourselves here @virginmedia scheduling an update for my internet box at 10:30am, meaning my entire internet now not working and we’re all working from home... marvellous. Last month or so the internet connection be awful.
-
Steve Simpson
(@stevegsimpson) reported
@superdog1984 @virginmedia Ours has been crap for ages, ended up having to buy one of those signal boosters, still not great.
-
Nicola
(@nigomurr93) reported
@sohear @virginmedia Same man. Awful
-
Cameron Ward
(@Ireallyamcam) reported
@virginmedia You’ve replied to 2/4, which makes me think you’ve not even read all of the points about our issue... That is poor. & you are suggesting I call the same number that cut me off multiple times and sent me around in circles for over 3 hours yesterday. You have not been helpful.
-
Ciki Mac
(@ciki_mac) reported
@virginmedia is quite literally THEEEE worst #broadband service I have ever used 😩 Wish I could get @EE in my area. They were amazing. Never had any issues when I was with them for two years 💔
-
Colin
(@CGENGUK) reported
@Nicklesby @virginmedia I'd say I am but I don't like complaining when it's tax payers money. But I'm starting to. (I put 67 coz I forgot we got paid so much more than that 😜) Correct their is little support, plus a danger they start meddling if you seek it. Not tried income support as yet.
-
Phil O'Neill
(@DJPhillyO) reported
@virginmedia So 4G data down again in the IG10 area. constantly getting drop outs. Call 150 about mobile data and slow broadband speeds only to finally get put through to someone on a horrendous bad line and sounds like his a million miles from the microphone #issuenotresolved
-
Leila Whitworth
(@LeilaWhitworth) reported
@virginmedia Why don’t you discontinue it? That’s down to you.
-
Knock knock...
(@astrofizzikz) reported
@virginmedia No Ethernet connections. I always have been using wireless connections and it’s never been a problem