Virgin Media Outage Report in Shepshed, Leicestershire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shepshed, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shepshed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Shepshed, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Derby, Leicester, Loughborough, Coalville and Swadlincote.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
Internet | |
| Leicester |
Internet | |
| Derby |
Internet | |
| Leicester |
Internet | |
| Leicester |
||
| Loughborough |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Shepshed, England
Latest outage, problems and issue reports in Shepshed and nearby locations:
-
hollibob
(@hollibob) reported
from
Stapleford, England
@virginmedia having cancelled and be told no more payments will be taken out of account I today had a bill for £129 which I am told will come out of my account end of May currently on hold for 47 mins when she told me it would be 5 mins BAD BAD customer service
-
Hannah Dunsdon
(@HDunsdon) reported
from
Quorn, England
@virginmedia Still no Internet. It has been over a week now this is unacceptable. I would like some information on when this is going to be fixed or I will cancel my contract with you and change supplier.
-
austen blakemore
(@austenblakemore) reported
from
Stapleford, England
Nothing and I mean nothing but problems with @virginmedia ever since your agent TRIED to help, got cut off and never called back my @TPLINKUK Powerline adapter doesn’t work. THE worst experience calling up your customer service I’m so angry 😡
-
Nathaniel Hammond
(@nfourtythree) reported
from
West Bridgford, England
@virginmedia Hi, yea rebooted a few times. Left it a while etc. Service says everything should be fine, but by the looks of Twitter others in my area are having issue too
-
Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@nfourtythree @virginmedia No, still down. Glad you tweeted, sounds like a local issue rather than just mine. Called Virgin but couldn’t be bothered to hang on for 10 mins. Hopefully it’ll be fixed by the morning.
-
sam steel
(@smithy_steel) reported
from
Stapleford, England
Had @virginmedia sort our internet the guy who did it did such a shit job someone had to come out to sort it and since they’ve been we’ve got no internet 😡😡
-
Tim Moore
(@timmo1963) reported
from
Ashby-de-la-Zouch, England
Hi @virginmedia just tried to take up the £99 ultimate oomph bundle only to be quoted £140!! Can’t log in when I try to purchase online help needed please 🤔
-
austen blakemore
(@austenblakemore) reported
from
Stapleford, England
I’m absolutely ******* fuming with this service @virginmedia it is beyond a joke I’m talking to people that are literally using a script and a dictionary
-
Ron Yau
(@ryau3) reported
from
Repton, England
@virginmedia Reboot will help for a while but have to stop all in the family who still have signal for streaming radio, Xbox or watching Tv on the TiVo every time. How inconvenient is this for all due to a @unreliable service provided by @virginmedia. Had many other issues before as well...
-
austen blakemore
(@austenblakemore) reported
from
Stapleford, England
My #broadband is so shit @virginmedia I can actually make brew before a page opens !! I’m completely fed up of this ridiculous speed
-
Claire Kilsby
(@clairelouk) reported
from
East Goscote, England
@virginmedia @suzyfluzy No gogglebox or coronation Street. Not happy. Rubbish broadband. Rubbish customer service! 😡
-
Ron Yau
(@ryau3) reported
from
Repton, England
@virginmedia I have a hub 3.0 and showing white light. No change to the light with the issue.
-
sam steel
(@smithy_steel) reported
from
Beeston, England
@virginmedia You guys came to install our internet and wire it all up, did such a bad job an outsourced company came on your behalf to fix it now it doesn’t work at all
-
Ron Yau
(@ryau3) reported
from
Repton, England
Writing this using O2 mobile network at home because my @virginmedia fibre is @unreliable. Cannot get to the internet or stream tv but on mobile data it was effortless. Considering going back to BT as they seem to be more consistent.
-
Ron Yau
(@ryau3) reported
from
Repton, England
@virginmedia I am having the issue now where I cannot update my apps or use twitter through the Wi-fi. But I am streaming tv. @frustrated. Why do I suffer and stop to reboot the router and paying for unreliable service!!
-
jon
(@jonmac36) reported
from
Thurmaston, England
@virginmedia terrible service ur sacked I’ll be switching 2mora
-
Zoë Young 💁🏼♀️
(@ZoeYoungUK) reported
from
Loughborough, England
@virginmedia I’ve got through but still no one can answer my question. It’s getting rather silly now. I can’t understand why no one has knowledge of new areas you are now covering - I just want to join as a new customer!
-
Nathaniel Hammond
(@nfourtythree) reported
from
West Bridgford, England
@virginmedia Still having issues even though I received a text saying it would be sorted this morning in NG2 area code 30
-
Neil else
(@Neilelse1974) reported
from
Chellaston, England
@virginmedia That does not answer the question I spoke to your representative, ‘what is the best price for loyalty you can offer me for the bigger bundle ‘ can you please help me on this. Thanks
-
Hannah Dunsdon
(@HDunsdon) reported
from
Quorn, England
@virginmedia my broadband signal is really weak, can't use the Internet or TV. Been having problems for 4 days. When is it going to be fixed pleased. LE12 8DB
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Кати
(@farmfeatures) reported
@virginmedia I do not think it is fair to cancel my contract I have to pay over £250 for a router I can't use. I have complained and you have advised changing my package. I'm not sure to what as all I want to do is get out of it.
-
Jerome Brown
(@Jeromelb93) reported
@virginmedia I've called that number several times since it happened and I just through to overseas staff that provide no help. Can you tell me what options I need to select
-
Piccolo_fan2986
(@Piccolo_fan2986) reported
@virginmedia @ActuallyClarex Your service should be free considering how awful it is
-
NYAnnie
(@Anni07932) reported
@virginmedia I did call retentions (150) and there was no deal. Just feel sad.. There was a suggestion that my partner opens a new account to get the new customer deal but I am afraid I will not be able to keep access to my old emails.
-
This is me 🧶
(@Margymoo) reported
@virginmedia I’m having trouble with my mums internet. I don’t want to broadcast the details on here, but the automated system is of no help to me
-
Tim
(@nipchop) reported
@virginmedia I am happy to speak to you if you can get a snr mgr to speak to me. The more customer service try to resolve the more problems are created. I'd like to speak with a snr mgr. How do I get that?
-
Ben Mastrangelo
(@Kett_Ben64) reported
@virginmedia I need to talk to someone on the phone who is willing to listen and help.
-
Tom McMullen
(@tomcmullen) reported
@virginmedia After 4 calls yesterday I was assured it would arrive by 9pm but nothing. After over an hour on the phone this morning requesting for this to be expedited and couriered today the best they could offer is standard delivery on Friday. Shocking customer service
-
Ch
(@Chay43Ch) reported
@virginmedia don't use Virgin mobile UK joke of a company and awful customer service
-
Lawrence Kaizer
(@lawro22) reported
@virginmedia as a #virginmobile customer, for weeks now I can't I connect to #WiFi on #TFL underground anymore! Why?