Virgin Media Outage Report in Shepshed, Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shepshed, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shepshed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Shepshed, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Derby, Swadlincote and Loughborough.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
TV | |
| Derby |
||
| Derby |
Total Blackout | |
| Derby |
Internet | |
| Derby |
Internet | |
| Leicester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Shepshed, England
Latest outage, problems and issue reports in Shepshed and nearby locations:
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joseph langton
(@jnlangton) reported
from
Braunstone, England
back on the phone to #virginmedia help
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Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@virginmedia It found no issues although the hub did feel rather warm. I’ve rebooted it and I guess we’ll see what happens tomorrow. Not holding my breath as it’s been a daily occurrence for over a week now. Thanks for your help so far 👍
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HaloOolee
(@lolom5m5) reported
from
West Bridgford, England
@virginmedia I moved to new house and I’m struggling with moving my internet. No one help me, live chat , phone call, moving team 💔💔. Each services have transferred me to other by answer machine !!!! What happened !!!
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I’m still having issues with my router and wifi. Only so many times I can switch off and on again.
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Amar Chauhan
(@BeeDesigned) reported
from
Glenfield, England
@virginmedia @VirginMediaNews looks like ur internet is down. Can someone turn it off and back on please. Thank you
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Neil else
(@Neilelse1974) reported
from
Chellaston, England
@virginmedia I need to book an engineer visit, meant to work from home but can’t due to your broadband. Have tried everything advised but nothing .. 1.35mb download please help !
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Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@virginmedia Hi Virgin Media, been having internet issues for a couple of weeks now, connection dropping for no reason. A reboot usually does the trick but it’s several times a day. Superhub 3. Frustrating as hell, any ideas?
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Do you know when it will be fixed please? Other @PHMountsorrel complaining of the same issues.
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Darren
(@DarrenS78) reported
from
Ratby, England
@virginmedia What’s up with the internet?! I can’t seem connect and TV has gone down too.
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Steve Barlow
(@red_dog14) reported
from
West Bridgford, England
@virginmedia could you tell me what’s the issue with the picture in NG2 & NG11 watching the Forest v Fulham game? It’s pixelating & unwatchable a lot of the time
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georgia clarke
(@geiiclarke) reported
from
Kirby Muxloe, England
@virginmedia @VMSolutions_ I have been on hold to your virgin media customer service for 45 minutes for the advisor to hang up whilst I was getting permission from the account holder for me to deal with their account
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jon
(@jonmac36) reported
from
Thurmaston, England
@virginmedia Nope got rid of virgin Problem solved
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Patricio R. Sanchez
(@psanchezc) reported
from
Beeston, England
@virginmedia internet not working! All lights and signal showing as normal but all devices not having internet access! NG9 2QZ
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Darren
(@DarrenS78) reported
from
Ratby, England
@virginmedia your service is abysmal at best. I get that companies are under pressure but we have no TV, no internet and no landline, I was told the internet and the tv issue wasn’t connected by the “chat” team so tried to call, on hold for an hour and was then disconnected!!!
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Mark Haydock
(@MarkHaydock5) reported
from
West Bridgford, England
@StuartRoss64 @virginmedia Hope they get back to you Stuart. Disgraceful service!
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georgia clarke
(@geiiclarke) reported
from
Kirby Muxloe, England
@VMSolutions_ I have been on hold to your virgin media customer service for 45 minutes for the advisor to hang up whilst I was getting permission from the account holder for me to deal with their account
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owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@virginmedia @Moz10Paul Why is it that your customers have to tell you it’s not bloody working before you decide to admit an issue not impressed or happy
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia is there an issue with broadband in Mountsorrel, Loughborough, Leicestershire? Hasn’t been working properly for last few days
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mark sperry
(@marksperry2) reported
from
Rearsby, England
@virginmedia sort your customer service out! I’ve spent 2 days trying to sort out my fibre optic, to be cut off 4 times on hold for 6.5hrs lied to 3 times transferred to India 8 times, still no further forward. #pleasehelp #FirstWorldProblems #shockingcustomerservice
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Still not working properly. Having to constantly reset the router, even wired connections not working.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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EmperorMonkey
(@EmperorMonk) reported
@virginmedia No-no one mentioned anything. At all. Why do I have to speak to my provider, you guys cancelled the service as part of the change to you?
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Geord Devaney 🌹
(@uk_about) reported
@virginmedia How on earth can you guys run a service with such a disconnect in communication. 1) Engineer says it’s a credit issue, all equipment was ok? 2) Support says there is a network issue and have to wait 24hrs (after pulling teeth!) 😡
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The One & Only
(@11am44n) reported
@virginmedia On my Hub 4, Ethernet ports not live/lighting up ?? Help.
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Ravi Mal
(@ravi_mal) reported
@diggory @virginmedia They're also great at providing functions and services that nobody asked for, and don't even work. Teams of people were likely responsible for creating this "Best Bits" service. Utterly pointless.
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Geord Devaney 🌹
(@uk_about) reported
@virginmedia She then told us that there is suddenly a network error in TS234AN postcode and we had to wait a further 24hrs and then call back
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EmperorMonkey
(@EmperorMonk) reported
@virginmedia Just spoken to Sky, you arranged for the service to be cancelled, but if you had made them aware of the change they could have extended it - but it’s too late now. I work from home, I have children and now I will have no broadband. Why was it changed from 3rd??
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SHD Hefêydd ヘフェイイド🏳️🌈🇺🇦🏴
(@Hefeydd_) reported
@virginmedia According to your app, ETF Is 22:45 that is an absolute piss take on NYE. Like I said I am lucky I rarely get an outage but this is I think the 4th time this yea. The VM backbone has been neglected for many years and it is an old network that needs updating and upgrading.
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🎆유미-씨🎆 🦊
(@_yumi_33) reported
@virginmedia It's been like this since Wednesday. It says the service is green but when I called on Thursday said there was still an issue but it should be fixed shortly. It's just not ideal because I WFH.
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Big Chungus
(@0blivion_Walker) reported
@virginmedia there is service issues for internet and tv in mk42; do you have a timeline when this be fixed? Thank you
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Sam Watts
(@SamWatt30745054) reported
@virginmedia Long weekend coming up, prefer to have some internet service now, it’s been an ongoing issue. Any problems in S75 area