Virgin Media outages and service status in Shepshed, England

Problems in the last 24 hours in Shepshed, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shepshed, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Shepshed, England

The most recent Virgin Media outage reports came from the following cities: Coalville, Loughborough, Leicester, Derby, Swadlincote, and Ashby de la Zouch.

City	Problem Type	Report Time
Coalville	Internet	8 hours ago
Loughborough	E-mail	10 hours ago
Leicester	Wi-fi	1 day ago
Leicester	Wi-fi	1 day ago
Leicester	Internet	1 day ago
Leicester	Wi-fi	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Shepshed, England

Latest outage, problems and issue reports in Shepshed and nearby locations:

• 
  Chris Maltby (@ChrisMaltby) reported 3 minutes ago from West Bridgford, England

  @virginmedia Always seems to come back after a router reboot. Maybe you could send me a new one, see if that resolves the issue?

• 
  Nigel Hudson (@nghudson) reported 4 minutes ago from West Bridgford, England

  @Jess_Guth @virginmedia Trying to get away from them is so difficult. They wouldn’t let me transfer my landline number and then charged me for keeping it open! You’ll never manage to speak to anyone either…not unless you’re paying a bill of course.

• 
  Rob Holland ⚽️ ☮️ (@robhollanduk) reported 7 minutes ago from West Bridgford, England

  @Walpie27 By being an O2/Virgin Media customer. Statement yesterday said lots of tickets held back for general sale, but after the O2 Priority app & website crashed I’m not holding hope of getting tickets. In the past I’d have queued at the arena but the box office isn’t opening tomorrow

• 
  Matthew Theobald (@DirtyLyle) reported 8 minutes ago from Clifton, England

  @virginmedia Still bad this evening. Pixelating all over the screen.

• 
  Matthew Walne MCSI (@MatthewWalne) reported 9 minutes ago from Mountsorrel, England

  @virginmedia Sorry, I don’t understand how posting on a forum will get me in contact with someone who can help me. The customer service isn’t good enough.

• 
  Alexandra Johnson (@ASJPhotography) reported 13 minutes ago from Coalville, England

  @virginmedia have to be the MOST unhelpful when it comes to customer service. I’ve been going round and round and round for an issue your technical engineer has already highlighted!!!!

• 
  Jonathan SC ن Esq. (@jonathansc) reported 14 minutes ago from Wilford, England

  @virginmedia Because you never supply any detail - how do we know this? You need to be more transparent with your customers to give us confidence

• 
  Matt Triggs (@mjtriggs) reported 14 minutes ago from West Bridgford, England

  @virginmedia My broadband hub has no power at all, and it seems the solution is an engineer in the middle of next week. How am I meant to work until then? Can’t you just post me a new hub?

• 
  Jonathan SC ن Esq. (@jonathansc) reported 15 minutes ago from Wilford, England

  @virginmedia thank you for confirming that you think it is normal to send you customer no updates when your broadband has been down for in excess if 12 hours #Fail

• 
  Jonathan SC ن Esq. (@jonathansc) reported 16 minutes ago from Wilford, England

  @virginmedia had hoped the broken broadband in #Wilford would have been fixed overnight - but no still none and no update from you on progress to a fix #fail

• 
  Gerry White SEO geek (@dergal) reported 20 minutes ago from Ashby-de-la-Zouch, England

  @virginmedia helping out my 74 year old mother, when she resigned with you at Christmas, you also promised to send out a new V6 box, it never arrived, I chased this up and then you sent an older TiVo box. I spoke to the guy and he told me they're the same !?

• 
  Chris Maltby (@ChrisMaltby) reported 20 minutes ago from West Bridgford, England

  @virginmedia 3rd time today. Can someone help me please?

• 
  Kate J (@katej1984) reported 24 minutes ago from Sandiacre, England

  @virginmedia any chance you could hire call centre staff that don’t hang up the phone after 3 seconds in an attempt to bring their AHT down?

• 
  John D (@Jdd535) reported 27 minutes ago from Stapleford, England

  Virgin gone down again... Great wen it works... but wen it goes its bad.. n wots worse is their customer service.. or rather lack of it!! Far worse than SKY.. but swap 2 moz.. terrible!!! #sky #virginmedia

• 
  Gerry White SEO geek (@dergal) reported 35 minutes ago from Ashby-de-la-Zouch, England

  @virginmedia I tried - I assume it doesn't work on a mobile!?

• 
  Nigel Hudson (@nghudson) reported 37 minutes ago from West Bridgford, England

  Managed to finally pay @virginmedia off and get rid of them for good. Absolute shysters and the worst customer service you’ll ever be unlucky enough to encounter. You won’t see me again unless things drastically improve.

• 
  Rebecca Ward (@HistoricCatLady) reported 48 minutes ago from Mackworth, England

  @virginmedia what’s going on? I can’t even get onto your website for the service tracker using my phone data! I could really use an update here so that I can actually work!

• 
  Matthew Walne MCSI (@MatthewWalne) reported 49 minutes ago from Mountsorrel, England

  @virginmedia Sorry, I don’t have understand how posting on a forum will get me in contact with someone who can help me. The customer service isn’t good enough.

• 
  Fazal Rehman (@breadf2man) reported 51 minutes ago from Thurmaston, England

  Broadband has been failing since Sunday, phoned Virgin Media at least 6 times ! Engineer came today said he had fixed it, hour later exactly the same problem. Very poor service and they say I should use broadband less

• 
  Alex Tipler (@alextiplerfilm) reported 56 minutes ago from Coalville, England

  @virginmedia You don't have internet access yet you are on twitter? Can you not get someone to ring me. I am stuck on hold, 16 minutes now, waiting to resolve your issue!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Moonman (@Moonmanthrunner) reported 6 minutes ago

  @virginmedia 4th day of no tv and none of the projected fix dates or times met. Compensation if and when fixed?

• 
  concerned (@concern58583359) reported 7 minutes ago

  @Benleo @headofgrey I will see your Virgin media and raise you @BritishGas their customer service is absolutely appalling. Shockingly bad, awful!

• 
  JPF (@JPF369369369) reported 8 minutes ago

  @Benleo @geoffspark1 @virginmedia Once the broadband firms hook you in good luck even finding a number to call them if there’s a problem. BT have told me I won’t be getting by Broadband back for a week……it took me about an hour to find a complaints email then they closed my complaint without fixing the problem…..all total *****.

• 
  John Sabian (@GymItalian83) reported 9 minutes ago

  @Benleo @virginmedia I think most companies have rubbish customer service. Only good thing about Virgin is their broadband is decent

• 
  Neil Willett (@neilontour) reported 10 minutes ago

  @virginmedia account number is 946682603 surname on account is willett and postcode is ng15 7ge i pay a lot of money each month for one of the top packages and at the minute in really unhappy with the service i am receiving

• 
  Marilyn (@womaninblue1050) reported 10 minutes ago

  @virginmedia I didn’t say anything about having an issue on this thread

• 
  HNF1BTecNerd (@t2tecnerd) reported 16 minutes ago

  @Benleo @virginmedia Bens not smart …. Ben had a problem with virgin so he upgrade his contact and gave them more money …. Don’t be like Ben

• 
  Cakes6G | Art on Objkt (@Cakes6G) reported 17 minutes ago

  @Benleo @virginmedia Kicked them years ago, awful service. Awful products.

• 
  John Finnigan (@JohnFinnig13970) reported 20 minutes ago

  @Benleo @virginmedia About 15 years ago I sent them 25 emails in a month to customer service regarding my internet drop outs. The day before I was due to switch they called me, he said it's my job to convince you to stay. Told him about the emails and it was too little too late. He agreed and hung up

• 
  chris8854.bskysocial (@chris327759) reported 21 minutes ago

  @virginmedia No I’m aware of the power outage so all I want to do is watch tv which is fine. There’s no internet yet, it’s the message constantly flashing up on the screen that’s annoying. Once u have seen it once, u shouldn’t need to see it again, but every 10 seconds it’s there