Virgin Media Outage Report in Shepshed, Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shepshed, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shepshed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Shepshed, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Ashby de la Zouch, Leicester, Derby, Swadlincote and Loughborough.
| City | Problem Type | Report Time |
|---|---|---|
 Coalville |
||
| Ashby de la Zouch |
Internet | |
| Leicester |
Internet | |
| Derby |
Wi-fi | |
| Derby |
Internet | |
| Leicester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Shepshed, England
Latest outage, problems and issue reports in Shepshed and nearby locations:
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tasmin x
(@tasminknightx) reported
from
Clifton, England
When @virginmedia ignore your 3 online requests for them to contact you to set you up as a new customer. OK babes I'll take my custom elsewhere x
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Rachel Biddles
(@rachlb33) reported
from
Glenfield, England
@virginmedia Always good when you work from home and are told over the phone everything has been done to fix your internet speed, currently 1.67mbs and supposed to be 200mbs, and that the earliest a technician can come out is Monday! Great service, not. Time to switch providers.
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sam steel
(@smithy_steel) reported
from
Stapleford, England
Had @virginmedia sort our internet the guy who did it did such a shit job someone had to come out to sort it and since they’ve been we’ve got no internet 😡😡
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Nathaniel Hammond
(@nfourtythree) reported
from
West Bridgford, England
@virginmedia Hi, yea rebooted a few times. Left it a while etc. Service says everything should be fine, but by the looks of Twitter others in my area are having issue too
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Simon McGuinness
(@smcguinness1985) reported
from
Mountsorrel, England
@virginmedia Yesterday evening. It was a call centre in Asia, in which they couldn’t speak very good English and sounded scripted. Very impersonal and never called back. #virginmedia
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Sam Louise Derry
(@SamLDerry) reported
from
Shepshed, England
@virginmedia We do speak to someone on a regular basis only to be told what I've stated above... when we can get a word in edgeways without being interrupted by Rude Staff
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★Stu Mäc★
(@stumac8) reported
from
Glenfield, England
@virginmedia outage in glenfield leicester.. no broadband virgin says it might get fixed by the 29th .. time to cancel me thinks. Shocking
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sam steel
(@smithy_steel) reported
from
Beeston, England
@virginmedia You guys came to install our internet and wire it all up, did such a bad job an outsourced company came on your behalf to fix it now it doesn’t work at all
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OfficialJohnHarrison
(@jph1962) reported
from
West Bridgford, England
@virginmedia hi guys is the system down in West Bridgford had no WiFi for a couple of ours - daughters have turned system off & on to no avail
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Sam Louise Derry
(@SamLDerry) reported
from
Shepshed, England
@virginmedia My Children have noticed lagging on their game stations for approximately the last month & the Issue with the phones been connected but not connected has been nearly 2 weeks (this time around) & progressively getting worst. When we ring up, they can't even perform a line check..
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Simon McGuinness
(@smcguinness1985) reported
from
Mountsorrel, England
@virginmedia Yes I did. They gave no reference number, but said I could call back if they never called me...nice...but no number or reference. Angelo in your call centre has all details. It was carried out by a third party of your sub contractor.
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Nathaniel Hammond
(@nfourtythree) reported
from
West Bridgford, England
@virginmedia Still having issues even though I received a text saying it would be sorted this morning in NG2 area code 30
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Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@nfourtythree @virginmedia No, still down. Glad you tweeted, sounds like a local issue rather than just mine. Called Virgin but couldn’t be bothered to hang on for 10 mins. Hopefully it’ll be fixed by the morning.
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♥ Maesie & Oban ♥
(@karen_64frost) reported
from
Ibstock, England
@virginmedia Rotten lousy spiteful behaviour. All because I have the freedom of choice as to whom my service provider will be. Virgin, you’ve done a sterling job in holding things up.....childish. Well done. Disgraceful.
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♥ Maesie & Oban ♥
(@karen_64frost) reported
from
Ibstock, England
@virginmedia Absolutely disgusted with this service. Decided to change to another service provider, given 30 day notice only to find Virgin will not release the all important TELEPHONE NUMBER before 30 days up. How SPITEFUL Thanks for that😡
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tasmin x
(@tasminknightx) reported
from
Cotgrave, England
@virginmedia Postcode checker and live chat. It's fine I called myself and apparently you don't service in my area
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Tim Moore
(@timmo1963) reported
from
Ashby-de-la-Zouch, England
Well @virginmedia my TiVo box is stuck in starting up mode (2 hours) and needs a technician, not available until Tuesday. Piss poor service and your telephone manner leaves a lot to be desired. Waiting for you to get in touch 🤬
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Ron Yau
(@ryau3) reported
from
Repton, England
Writing this using O2 mobile network at home because my @virginmedia fibre is @unreliable. Cannot get to the internet or stream tv but on mobile data it was effortless. Considering going back to BT as they seem to be more consistent.
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☞Ⓖⓐⓡⓨ Ⓟⓐⓡⓚⓔⓡ☜
(@WiteWulf) reported
from
Shepshed, England
@virginmedia It’s obviously a localised equipment failure caused by the power fluctuation this afternoon, not “signal to noise” problems as your telephone operative said. Get an engineer out here and fix it now, please, @virginmedia
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jon
(@jonmac36) reported
from
Thurmaston, England
@virginmedia terrible service ur sacked I’ll be switching 2mora
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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peter howard
(@sleepysilvery) reported
@virginmedia My TV now tells me that there is a problem with my HDMI cable! TV worked fine last night - the only change has been the power cut!🤨
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Ian Rupprecht
(@ianrup) reported
I’m fuming, @virginmedia send me a pre-contract by email, ask me to confirm it by WhatsApp, then never actually book it because there is an ‘upgrade in my area’ this appears to be stopping the change in my contract, #crapcustomerserviceexperience
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Sean
(@sean1231) reported
@virginmedia Yes to both and I have fine signal or wifi when using it. It just doesn’t work..
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George C
(@georgebackstage) reported
Thing with the @virginmedia hub 3, it will just randomly drop your connection and VM will say that there is no issue in your area. Try to contact them about it and they say you either have too many devices or something isn't set up properly on the user end
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Sodi's Gems
(@SodisGems) reported
@virginmedia I’ve been trying call the customer service for the last few days. Kept on hold for 50min!!
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Parsien
(@parsien) reported
@virginmedia Yes, the engineer moved the router, which didn't help. But he did also advise calling telephone support to try to get a new VM Hub 5 router.
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Sodi's Gems
(@SodisGems) reported
@virginmedia I’m leaving the country and I need to cancel my internet.
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Dani_rötter
(@Danirtter1) reported
@virginmedia Hi @virginmedia it was not working until about 11pm now it’s not working at all again we’ve restarted everything and still. 2 days in a row? Cmon.
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Aman Hayer
(@playerhayer) reported
@virginmedia Did you read that code of practice you sent me? I've told you that you are not following that, so why send it? You have re-affirmed that virign are not following its own standards. What should I do next? I call, I get no help. I ask to raise a complaint, it doesn't happen.Pls hlp
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Lauren Gallagher
(@gallaghl0705) reported
@virginmedia what an absolute joke! Told something would take 5 working days and nearly 2 weeks later this has not been sorted. Registered a formal complaint on the 26th July and was told I would get a manager's call back in 24 hours. Now on the 31st July and still no call.