Virgin Media Outage Report in Shepshed, Leicestershire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shepshed, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shepshed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 15: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Shepshed, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Derby, Leicester, Swadlincote and Loughborough.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
TV | |
| Leicester |
Internet | |
| Derby |
Total Blackout | |
| Swadlincote |
Total Blackout | |
| Derby |
Wi-fi | |
| Leicester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Shepshed, England
Latest outage, problems and issue reports in Shepshed and nearby locations:
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Shirley Bosworth
(@ShirleyBosworth) reported
from
Clifton, England
@virginmedia problems again, it really isn’t good enough, I will not be renewing my contract, absolutely rubbish
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Martine kotecha
(@smarts35) reported
from
Braunstone, England
@virginmedia my son would be safe in your hands and now thanks to your operatives the battery life he did have rationed has been used trouble shooting leaving him with no help, no contact home and at a time when there is a global emergency, you are happy to leave your customers..
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Shirley Bosworth
(@ShirleyBosworth) reported
from
Clifton, England
@virginmedia I’ve rang and they say they know about the problem. Could you tell me with this issue isn’t against my contract and could I cancel my contract has I’m not getting the service I’m paying for.
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia Speak to the Philippines All they do is put the phone down
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brian alvin
(@justrunningnow) reported
from
Sandiacre, England
@the____ghost @virginmedia Its broken
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Clare Watson-Spence
(@Watto_Clare) reported
from
Coalville, England
Can anyone help with 20 data dongles for a school I’ve worked closely with. The free WiFi/data would allow these families to access on line learning for lock down. Would be a loan until they return to school! Please try and help! Thank you xx @virginmedia @tescomobile @O2
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JayBhojani
(@MrBhojani) reported
from
Loughborough, England
@virginmedia £160 a month for you to be shit.
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Chris Seddon
(@_Chris_Seddon_) reported
from
Melbourne, England
Looks like someone pulled out the wrong plug at Virgin Media HQ. Even their website is down!
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jamie ford
(@superjayslim) reported
from
Coalville, England
@ash_tunstall @virginmedia Sky working fine. Streaming shit loads!
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BigYoll
(@BigYoll) reported
from
Anstey, England
This is the third day I’ve called and had to hold for over an hour just to be cut off everytime, please give me a number so I can cancel this contract. @virginmedia you provide a horrible experience and a ******* dog shit internet connection
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Stuart Windle
(@stuwin1) reported
from
Stenson Fields, England
@virginmedia When I phoned the contact centre they said they knew there was an issue and it would be sorted in 24hrs. A quick google shows this isnt just me its a common trend
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Shirley Bosworth
(@ShirleyBosworth) reported
from
Clifton, England
@virginmedia my area is 30, we’ve had no tv, broadband since before 1900 on 20/5/2020. This level of service is absolutely abysmal, can you please tell us what is going on 😡
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BigYoll
(@BigYoll) reported
from
Anstey, England
.@virginmedia hands down the worst company out there with the shittiest internet
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia You were going to then I had to cancel for some reason. Can never get through to anyone to discuss.
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Jason Jordan
(@DoubleJay180) reported
from
Cotgrave, England
@virginmedia What great service your emergency phone number is invalid for your expansion works.
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Graeme Dixon
(@GraemeDixon_) reported
from
West Bridgford, England
@virginmedia down again.
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Jason Jordan
(@DoubleJay180) reported
from
Cotgrave, England
@virginmedia Sent. If you have the capability to get this fixed quickly it would be appreciated. This is not a major city it's a village with poor mobile data connectivity.
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Martine kotecha
(@smarts35) reported
from
Braunstone, England
@virginmedia I was singing your praises yest. Not having any issues with kids being home and needing to be using the WiFi on so many devices(we pay enough for it anyway) but low and behold its starting so I don't understand why you don't just up everyone's speed and save on earac
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iTz Me Yo 🌐
(@topper1973) reported
from
Coalville, England
@mjordo78 @virginmedia Motivated as the full-time ones! I get very few problems, but if I did I'd be on the phone making sure I got a discount!
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia When I worked for #BT nothing could be worse than Indian tech help Then had the experience of the Philippines tech hell
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Baker
(@mbaker22) reported
@virginmedia I keep getting calls from people in India claiming to be from BT open reach and that my virgin router is sending alerts to BT. Does my virgin service use Openreach? Or is this some type of scam call?
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DCW
(@DCW66533749) reported
@virginmedia been on the phone for 2 hours to get support still no one answered its a joke
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Daniel
(@DWillis97) reported
@virginmedia Any idea when the outage in my area will be fixed? I can dm my postcode?
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Antony Robinson
(@antonyrob79) reported
@virginmedia after 4 hours of being on hold/disconnected, the agent has booked an engineer to come out tomorrow. I can't even use my virgin mobile to tether as signal is terrible. Currently using my work vodafone to keep working. 3rd day in 3 weeks with no BB 😢
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Graeme Boyce
(@statoblue) reported
@virginmedia @Zazzle86 Been waiting on call from 8pm last night another great service not 😡😡😡😡😡😡😡😡😡😡😡
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TWITCH_GAMINGFFC 🇬🇧
(@gffcontwitch) reported
@ross_minton @googlenews @virginmedia £120 dang , pathetic that they taking advantage, its horrible work ethics, the problem is, Where I live, its practically a housing estate surrounded by fields so virgin are the only ones who can provide me decent speeds!
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Victoria Mitchell
(@vickyymitchell) reported
@virginmedia please help us our virgin has not been working all morning and we been on hold for over an hour,can’t get through to anyone 😠
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Woodford Halse
(@woodford_halse) reported
@virginmedia I would have hoped that if that was a possible solution, someone would have suggested the above. From what I can see I don’t have a compatible hub to use this app. Further more, my complaint is as much to do with how you have dealt with my connection issue.
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TheKingofDads
(@TheKingofDads) reported
@virginmedia you are currently stealing money from my bank account. I pay you for a service which is not being delivered. Old school dialup would probably be faster and more stable. You claim to provide the best but you a clearly wrong. #unhappy #getmeoutofthiscontract
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Andrea Race
(@Nandie) reported
@virginmedia Sadly since this ive been in an eternal loop of texts with a min of daily (sometimes half a dozen) "do you still need help 1)Yes 2)No" and "thankyou, passing you back to the team". This is endless, do people just give up?