Virgin Media outages and service status in Shepshed, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Shepshed, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Apr 7, 10:32 PM GMT+1.
- Internet (100%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Shepshed, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shepshed, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at Virgin Media
Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Shepshed, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Derby, Loughborough, and Coalville.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester
|
Internet | 20 hours ago |
|
Derby
|
Internet | 1 day ago |
|
Loughborough
|
Wi-fi | 2 days ago |
|
Leicester
|
Internet | 7 days ago |
|
Derby
|
Internet | 9 days ago |
|
Loughborough
|
Internet | 12 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Shepshed, England
Latest outage, problems and issue reports in Shepshed and nearby locations:
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Amit Vaidya- #Author (Forever Roaming the World)🌏 (@av9901) reported from Loughborough, EnglandProductivity nearly at zero today because @virginmedia been off for nearly 24 hours 🙃 came on for 1 hour and now no service again! ...not I rely on the internet for work or anything 🤔 🙄🤬
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Nigel Hudson (@nghudson) reported from West Bridgford, EnglandManaged to finally pay @virginmedia off and get rid of them for good. Absolute shysters and the worst customer service you’ll ever be unlucky enough to encounter. You won’t see me again unless things drastically improve.
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Paul Dennison (@pdenno) reported from Beeston, England@virginmedia why call me twice today, tell me I am a valued customer (22 yrs) and offer me a broadband speed not yet available in my area!! Once again a waste of my time and yours. I would feel more valued if you call and offer me a small saving on my monthly bill! 🤔
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helen (@helen6253) reported from West Bridgford, England@virginmedia @BBCBreaking Is there a complete outage of Virgin Media email. All customers unable to get in? I have rung the call centre and have been given up to 48 hours for a fix!
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joseph langton (@jnlangton) reported from Braunstone, England@Beanypooh @DanHerb10 #virginmedia doing a network up grade from 09:30- 15:30 due to no Internet access could not work plus no prior warning given
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Rob Holland ⚽️🏐 (@robhollanduk) reported from West Bridgford, EnglandShocking customer service from @virginmedia this week for mobile account setup for my son. Didn’t port his number over on Monday as promised & then agent hung up on me when I rang today to complain. I wasn’t abusive and I didn’t shout, but I do expect my complaint to be taken
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Simon Noone (@NooneSimon) reported from Ruddington, England@virginmedia having some problems with internet dropping out every few days and my live TV is jumping like mad. When I reboot everything it is OK for a while and then same issues again. Any known problem?
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Sushrut (@Sushrutuk) reported from West Bridgford, England@virginmedia - is there a red button issue on sky sports?
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Dane (@Forest_Dane) reported from Beeston, England@marc1box @leonagraham @virginmedia Those lights say it's the Internet. I'm lucky here, been with Virgin since it was diamond cable and NTL and only 128kb/s. Probably only had a few days down in all that time and one of this was a failed router. Not cheap though
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Teresa Budworth (@TeresaBudworth) reported from Quorn, England52 minutes and two escalations for @virginmedia call centre to agree the diagnosis I’d already made. ‘Your “intelligent” booster pod is not working. A new one will be with you in 3-5 working days’ No wifi upstairs for a week is unacceptable
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paulwitneyphoto (@paulwitneyphoto) reported from Ruddington, England@virginmedia how do I report a problem with our wifi and tivo box
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Nigel Hudson (@nghudson) reported from West Bridgford, England@Jess_Guth @virginmedia Trying to get away from them is so difficult. They wouldn’t let me transfer my landline number and then charged me for keeping it open! You’ll never manage to speak to anyone either…not unless you’re paying a bill of course.
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Stuart miller-kirkpatrick (@mufcsmk) reported from Measham, England@virginmedia please stop ringing me, il never come back #BYEBYEBYE
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richard taylor (@richardtaylor37) reported from Stapleford, England@virginmedia Hi, we are having issues connecting to the wifi throughout the house. The room the hub is in is good but the rest of the house is very poor, we have our children complaining that their games consoles won’t connect or buffering and glitching and it’s costing us a fortune.
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Fazal Rehman (@breadf2man) reported from Loughborough, England@virginmedia I checked last night, it was stuck at the same place it was 3 weeks ago, that is why I raised another complaint about my complaint
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Lizzie Jane 🎭 (@LizzieMizzie_) reported from Market Bosworth, England@virginmedia I am currently on 3G and it’s SLOW! So a refund would be the right thing to do. Especially if the money has already come out of my account. I have screenshots to prove it’s not working.
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DJ Knight 🇬🇧 (@iRacing74) reported from Sandiacre, EnglandWith public service cuts, why do we year upon year pay more Council Tax for less service? Virgin Media put their prices, but do not reduce my service - If they did I'd cancel the service. We are legally obliged to pay more for less - go figure 🤷
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richard taylor (@richardtaylor37) reported from Stapleford, England@virginmedia so sick of your poor wifi. Using all my mobile data each month because your wifi is so rubbish time to change provider me thinks.
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Fazal Rehman (@breadf2man) reported from Loughborough, England@virginmedia A lady told me two weeks ago it would be sorted end of the week. I rang again a lady said she would contact manager and ring me back that day. Never happened, I will can take complaint to next level and then the independent complaints ombudsmen. Virgin complaints procedure poor
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Derbydog (@derbydog1976) reported from Stenson Fields, England@virginmedia @virginhelp is there a problem with the internet as mine has just dropped off
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🌴 (@graceelisha_) reported@virginmedia After a few cancelled appointments, someone came out to fix the wiring outside but didn’t actually check it was working, which it wasn’t. So waiting for someone else to come tomorrow, hopefully.
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Fab (@fablollie) reported@virginmedia Not on my property, found broken on a public street.
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Mark (@iPissOnBitches) reportedDo we get any compensation for loss of service? Working from home when the internet goes down for hours is not good. @virginmedia
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Jason mimms (@JasonMimms35) reportedHi @virginmedia just wanted to ask we had an engineer come to fix our Internet he got DS sorted but said we need the network team to boost more power to our connection and should be this week but nothing has been done yet! How long does it take for it to be boosted?
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munrobasher (@munrobasher) reported@MehrinRehan @MSFT365Status Although I'm starting to suspect a routing problem with Virgin Media, my ISP. I've just remoted into another computer on a different ISP and everything is fine there
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Arabella (@skye_arabella_) reported@virginmedia Yes I’ve done this and so has my neighbour it says there is something wrong with router I.e not set up right but that’s not true both our broadband cut out at same time and so has a friend who lives not far
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Gareth Ferrier (@gjferrier) reported@virginmedia Ongoing complaint about recent installation. Also whether or not you are in breach of contract?
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Maddie (@madslancaster) reported@virginmedia my order has been parked for some time but I’ve not had an email/phone call to sort it out. Can someone help?
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Liam Brazier (@liambrazier) reported@virginmedia Can we unplug/cancel our landline service? Currently in contract but just getting SCAM calls daily.
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Gatt 🇬🇧🇪🇺 (@Gatt_) reported@virginmedia Just had an odd issue with my Hub3. All LAN Ports were dead. WIFI OK, but anything wired had no internet. Flipping the rocker switch didn't help but when I pulled the plug for about 5 minutes and powered back on everything came back up. [1/2]