Virgin Media Outage Report in Walton upon Trent, Derbyshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Walton upon Trent, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Walton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Walton upon Trent, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Swadlincote, Derby, Burton upon Trent, Tamworth, Burntwood and Lichfield.
| City | Problem Type | Report Time |
|---|---|---|
 Swadlincote |
Internet | |
| Derby |
Internet | |
| Derby |
Internet | |
| Burton upon Trent |
TV | |
| Derby |
||
| Derby |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Walton upon Trent, England
Latest outage, problems and issue reports in Walton upon Trent and nearby locations:
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Ronnie Harris
(@redron1975) reported
from
Walsall Wood, England
@virginmedia guess what ********* your system is down again. Useless pricks.
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Stuart miller-kirkpatrick
(@mufcsmk) reported
from
Measham, England
@virginmedia please stop ringing me, il never come back #BYEBYEBYE
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AJKearney
(@aquaticsmum64) reported
from
Aldridge, England
@virginmedia Sorry but it’s Wednesday - not a weekend or a bank holiday yet! With the catalogue of issues I’ve had with your company I think it’s pretty appalling and next time my contract ends I won’t be fooled into renewing by empty promises
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Jackalyn Hardy 💙
(@JackalynHardy) reported
from
Tamworth District, England
@virginmedia waited for 25mins to get through to discuss changing my contract gave all my details put on hold and then cut off, despite having my number and mobile they haven't even tried to call me back great customer service
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Gamepopper
(@gamepopper) reported
from
Lichfield, England
I forgot that Virgin Media were future proofing their network in my area. Watching Wolfwalkers to pass the time...
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whatsitallabout!!
(@horseracingmama) reported
from
Burton upon Trent, England
@virginmedia can’t wait till they read the feedback on the email survey they asked me to do they scored a massive 0 from me and no I would not recommend them and will never go back to them either!!
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Ronnie Harris
(@redron1975) reported
from
Walsall Wood, England
@virginmedia so what crap excuse u got today for us in the ws10 area? Internet down again. Honestly if you were a guard dog nothing would be safe. Even less reliable than the weather forecast.
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AJKearney
(@aquaticsmum64) reported
from
Aldridge, England
Hey @virginmedia Had a contract with you for years but the TV service is terrible. Called to sort - gave details including PW for account via auto system (all correct). Person said the name on my AC is different??? My bill is in my name! Left hanging on for 28 mins then cut off!
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Paul Ley
(@paul_ley) reported
from
Tamworth District, England
Virgin media sim card is free and it's not worth it. It's really bad. Hardly ever get a signal when out when u do it's about 5mb
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Simon Oram 💙
(@TheRealSiOram77) reported
from
Fazeley, England
@virginmedia No broadband or TV at the moment. Been poor for a few days. Website just says you're aware of the issue. Can't get through by phone and tried to sign up for updates but keeps failing. WiFi needed for work. Any suggestions?
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Ronnie Harris
(@redron1975) reported
from
Walsall Wood, England
@virginmedia Right then fools. How many times do I need to contact you to tell you how bad our internet is? I am so fed up with this service and wouldn't recommend you to my worst enemy. I cant wait to get service from someone reliable. Clowns
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Helen
(@hartlepoolhelen) reported
from
Walsall Wood, England
@virginmedia what hell ,no Internet, so much fordoing my course ,WS10 8PE area, is there a problem
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Sharon Whitchurch 🇺🇦
(@S_Whitchurch) reported
from
Burntwood, England
@virginmedia I assume as you know there is a problem in my area and we have no TV services or wi-fi that we will automatically be compensated? Many of us are still working from home and this is a massive problem for us!!! #badcustomerservice
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li.iam🏳️🌈👬♥️
(@Liammanning2u) reported
from
Swadlincote, England
@virginmedia @taylur41 Does @LutzSchueler know how bad your customer service is
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Sharon Whitchurch 🇺🇦
(@S_Whitchurch) reported
from
Burntwood, England
First World problems. Internet dropping. Or should I say, @virginmedia broadband. Its awful, drops completely three / four times a week. Sometimes several times a day for a few seconds. Can't wait until I can give notice!
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Derbydog
(@derbydog1976) reported
from
Stenson Fields, England
@virginmedia @virginhelp is there a problem with the internet as mine has just dropped off
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Ginger and Nuts
(@gingerandnuts) reported
from
Brownhills, England
Well @virginmedia you have let so many people down with no apology or update. Disgraceful.
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Lizzie Jane 🎭
(@LizzieMizzie_) reported
from
Market Bosworth, England
@virginmedia I am currently on 3G and it’s SLOW! So a refund would be the right thing to do. Especially if the money has already come out of my account. I have screenshots to prove it’s not working.
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li.iam🏳️🌈👬♥️
(@Liammanning2u) reported
from
Swadlincote, England
@virginmedia can someone help me
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Andrew Markou
(@Andyfoodie) reported
from
Tamworth District, England
Hi @virginmedia I live in the B77 4LD area and we use you as our Broadband providers. Has the network gone down and if so approximately when will it get fixed and be back up and running?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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LunarLizzy
(@IAmLunarLizzy) reported
@virginmedia @Fisher85M I have been reaching out for days. We have been calling, texting and tweeting with NO resolution. We are new customers who have been told our broadband was switched on yesterday. We cannot log into our account & have NO internet access. Sort this ASAP. I require internet to work!
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ste jones
(@69peterkay) reported
@virginmedia Called them told to reset and now have 20 mb terrible service I will be cancelling Monday
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Bobby Kalsi
(@bobby_kalsi1) reported
@virginmedia 3 months with Virgin and what an atrocious time we’ve had with the customer services team. They are absolutely rubbish and have not helped resolving our query. 2 months since we put an official complaint in and still nothing!!
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thehinchy
(@thehinchy) reported
@virginmedia I love ringing you up and then you putting the phone down on me! such poor customer service when you'd think would improve it, what are you official opening times?
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Archie Clarke
(@awildclarke) reported
@virginmedia @Virgin hello? I can see other people have had replies but not me. I need to speak to someone about this problem you have caused me
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Sophie Judge
(@judgarama) reported
from
Merton, England
@virginmedia I have called twice today to try to get help to fix the fault with my tv service, and been cut off both times w/out speaking to anyone. Your online help has not rectified. Can I speak to a human being pls for help?
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El Carumba
(@jawsgallors) reported
@virginmedia No one to complain to about the 14% price hike on my account. No one to contact to discuss my upcoming loyalty discount because no one answers the phone. Have been a long standing customer since Ntlworld and you treat people like dirt
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BONKERS; SNOWFLAKE!
(@tonymc1402) reported
@virginmedia I'm waiting on phone on hold for ever. Dont just hang me up at 6pm AGAIN
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Daniel Blundell
(@bigdan89) reported
@virginmedia Then don’t promise me a call back 24hrs later if you can’t keep to it. No matter what way you look at it that is poor customer service. With the amount of time taken up tonight tweeting me back you could have called and had my issue resolved!
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Sarah Wright
(@peterwrightcoyi) reported
@virginmedia wonder if someone can help me ASAP- been holding for an hour twice and cut off twice.