Virgin Media Outage Report in Walton upon Trent, Derbyshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Walton upon Trent, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Walton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Walton upon Trent, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Uttoxeter, Burton upon Trent, Burntwood, Derby, Tamworth, Swadlincote, Lichfield and Ashby de la Zouch.
| City | Problem Type | Report Time |
|---|---|---|
 Uttoxeter |
Wi-fi | |
| Burton upon Trent |
Wi-fi | |
| Burton upon Trent |
Wi-fi | |
| Burntwood |
Internet | |
| Derby |
Internet | |
| Tamworth |
Community Discussion
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Virgin Media Issues Reports Near Walton upon Trent, England
Latest outage, problems and issue reports in Walton upon Trent and nearby locations:
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Sharon Whitchurch 🇺🇦
(@S_Whitchurch) reported
from
Burntwood, England
First World problems. Internet dropping. Or should I say, @virginmedia broadband. Its awful, drops completely three / four times a week. Sometimes several times a day for a few seconds. Can't wait until I can give notice!
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Helen
(@hartlepoolhelen) reported
from
Walsall Wood, England
@virginmedia what hell ,no Internet, so much fordoing my course ,WS10 8PE area, is there a problem
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li.iam🏳️🌈👬♥️
(@Liammanning2u) reported
from
Swadlincote, England
@virginmedia @taylur41 Does @LutzSchueler know how bad your customer service is
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beckiemurphy
(@beckieslittleb1) reported
from
Rugeley, England
@virginmedia Yes it doesn’t help
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whatsitallabout!!
(@horseracingmama) reported
from
Burton upon Trent, England
@virginmedia can’t wait till they read the feedback on the email survey they asked me to do they scored a massive 0 from me and no I would not recommend them and will never go back to them either!!
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Jackalyn Hardy 💙
(@JackalynHardy) reported
from
Tamworth District, England
@virginmedia waited for 25mins to get through to discuss changing my contract gave all my details put on hold and then cut off, despite having my number and mobile they haven't even tried to call me back great customer service
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Lizzie Jane 🎭
(@LizzieMizzie_) reported
from
Market Bosworth, England
@virginmedia I am currently on 3G and it’s SLOW! So a refund would be the right thing to do. Especially if the money has already come out of my account. I have screenshots to prove it’s not working.
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Hrafn Archer 🏹
(@ArchieRaven) reported
from
Dordon, England
They’re called Virgin for a reason. Their effectiveness around network maintenance, customer service and broadband reliability matches the performance of one of their namesakes around the bedroom! @virginmedia #virginmedia
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Gamepopper
(@gamepopper) reported
from
Lichfield, England
I forgot that Virgin Media were future proofing their network in my area. Watching Wolfwalkers to pass the time...
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Ginger and Nuts
(@gingerandnuts) reported
from
Brownhills, England
Well @virginmedia you have let so many people down with no apology or update. Disgraceful.
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Paul Ley
(@paul_ley) reported
from
Tamworth District, England
Virgin media sim card is free and it's not worth it. It's really bad. Hardly ever get a signal when out when u do it's about 5mb
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Gerry White SEO geek
(@dergal) reported
from
Ashby-de-la-Zouch, England
@virginmedia I tried - I assume it doesn't work on a mobile!?
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Dan Harris
(@dan04harris) reported
from
Walsall Wood, England
Hey @virginmedia what the hell is going on with your service? It’s simply unacceptable! I work from home and need the internet to do my job! When is the service going to be working? @Ofcom
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li.iam🏳️🌈👬♥️
(@Liammanning2u) reported
from
Swadlincote, England
@virginmedia can someone help me
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Sharon Whitchurch 🇺🇦
(@S_Whitchurch) reported
from
Burntwood, England
@virginmedia I assume as you know there is a problem in my area and we have no TV services or wi-fi that we will automatically be compensated? Many of us are still working from home and this is a massive problem for us!!! #badcustomerservice
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Gerry White SEO geek
(@dergal) reported
from
Ashby-de-la-Zouch, England
@virginmedia helping out my 74 year old mother, when she resigned with you at Christmas, you also promised to send out a new V6 box, it never arrived, I chased this up and then you sent an older TiVo box. I spoke to the guy and he told me they're the same !?
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Derbydog
(@derbydog1976) reported
from
Stenson Fields, England
@virginmedia @virginhelp is there a problem with the internet as mine has just dropped off
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AJKearney
(@aquaticsmum64) reported
from
Aldridge, England
Hey @virginmedia Had a contract with you for years but the TV service is terrible. Called to sort - gave details including PW for account via auto system (all correct). Person said the name on my AC is different??? My bill is in my name! Left hanging on for 28 mins then cut off!
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AJKearney
(@aquaticsmum64) reported
from
Aldridge, England
@virginmedia Sorry but it’s Wednesday - not a weekend or a bank holiday yet! With the catalogue of issues I’ve had with your company I think it’s pretty appalling and next time my contract ends I won’t be fooled into renewing by empty promises
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Stuart miller-kirkpatrick
(@mufcsmk) reported
from
Measham, England
@virginmedia please stop ringing me, il never come back #BYEBYEBYE
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin
(@inmonopinion) reported
@virginmedia So why may I ask are you not as a social media dept looking to improve your customer’s experience able to just make accounts, moving home, cancellations departments make a call. Would you agree that would make a sense tool in your armoury? Am I missing something #virginmedia
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lorraine williams
(@lorrain34369904) reported
@virginmedia My internet is down in Derby East Midlands any idea what is going on, I have done the check online and booked for a maintenance man tomorrow.
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Bex 🤓
(@rebekah_holly) reported
@virginmedia please explain to me why you have gone to my new property that you don’t have permission to do until the end of April and your engineer has dug up and destroyed my neighbours garden and your staffs response is “write us a letter”. Awful customer service
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Andrew Montguire
(@AMontguire) reported
@xXTHLXx @virginmedia If there’s anyone els in your household then just have them join as a new customer that what most people have been doing .....
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Paul Murray
(@pmurraydesign) reported
@virginmedia Is there no way to just create a support ticket through my account somehow?
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@virginmedia No as normal Virgin customer service go quiet until I am forced to ring them again and as for the bill no additional charges you just seem to have doubled the bill
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Mark Gould
(@yiddo71) reported
@virginmedia Thanks but that’s who I have been speaking to everyday since Friday like I say useless customer service
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Chris 💙
(@chrisjhack) reported
Genuinely impressed with the new @virginmedia 360 experience. A huge improvement over the slow, clunky performance of Tivo on the V6.
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David
(@David62644399) reported
@virginmedia hiya. Our Internet is down any news wen it will b up and goin again?.
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sandra Clifton
(@sarn4) reported
@xXTHLXx @virginmedia I have to say I rang to discuss my new quote for this year .. As contract had ended .. As a long standing customer of many years they gave me a really fantastic deal. I always ring to speak to them