Virgin Media outages and service status in Walton upon Trent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- Virgin Media generated 0 outage signals in the last 24 hours around Walton upon Trent, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- Internet (33%)
- Wi-fi (33%)
- TV (33%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Walton upon Trent, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Walton upon Trent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at Virgin Media
Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Walton upon Trent, England
The most recent Virgin Media outage reports came from the following cities: Derby, Tamworth, Burntwood, Lichfield, and Burton upon Trent.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 14 minutes ago |
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Wi-fi | 1 day ago |
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Internet | 2 days ago |
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Internet | 9 days ago |
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Internet | 21 days ago |
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Internet | 22 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Walton upon Trent, England
Latest outage, problems and issue reports in Walton upon Trent and nearby locations:
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Ginger and Nuts (@gingerandnuts) reported from Brownhills, EnglandWell @virginmedia you have let so many people down with no apology or update. Disgraceful.
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Sharon Whitchurch 🇺🇦 (@S_Whitchurch) reported from Burntwood, England@virginmedia I assume as you know there is a problem in my area and we have no TV services or wi-fi that we will automatically be compensated? Many of us are still working from home and this is a massive problem for us!!! #badcustomerservice
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Gamepopper (@gamepopper) reported from Lichfield, EnglandI forgot that Virgin Media were future proofing their network in my area. Watching Wolfwalkers to pass the time...
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Stuart miller-kirkpatrick (@mufcsmk) reported from Measham, England@virginmedia please stop ringing me, il never come back #BYEBYEBYE
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Paul Ley (@paul_ley) reported from Tamworth District, EnglandVirgin media sim card is free and it's not worth it. It's really bad. Hardly ever get a signal when out when u do it's about 5mb
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Derbydog (@derbydog1976) reported from Stenson Fields, England@virginmedia @virginhelp is there a problem with the internet as mine has just dropped off
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AJKearney (@aquaticsmum64) reported from Aldridge, EnglandHey @virginmedia Had a contract with you for years but the TV service is terrible. Called to sort - gave details including PW for account via auto system (all correct). Person said the name on my AC is different??? My bill is in my name! Left hanging on for 28 mins then cut off!
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AJKearney (@aquaticsmum64) reported from Aldridge, England@virginmedia Sorry but it’s Wednesday - not a weekend or a bank holiday yet! With the catalogue of issues I’ve had with your company I think it’s pretty appalling and next time my contract ends I won’t be fooled into renewing by empty promises
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Ronnie Harris (@redron1975) reported from Walsall Wood, England@virginmedia so what crap excuse u got today for us in the ws10 area? Internet down again. Honestly if you were a guard dog nothing would be safe. Even less reliable than the weather forecast.
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Lizzie Jane 🎭 (@LizzieMizzie_) reported from Market Bosworth, England@virginmedia I am currently on 3G and it’s SLOW! So a refund would be the right thing to do. Especially if the money has already come out of my account. I have screenshots to prove it’s not working.
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li.iam🏳️🌈👬♥️ (@Liammanning2u) reported from Swadlincote, England@virginmedia @taylur41 Does @LutzSchueler know how bad your customer service is
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whatsitallabout!! (@horseracingmama) reported from Burton upon Trent, England@virginmedia can’t wait till they read the feedback on the email survey they asked me to do they scored a massive 0 from me and no I would not recommend them and will never go back to them either!!
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Simon Oram 💙 (@TheRealSiOram77) reported from Fazeley, England@virginmedia No broadband or TV at the moment. Been poor for a few days. Website just says you're aware of the issue. Can't get through by phone and tried to sign up for updates but keeps failing. WiFi needed for work. Any suggestions?
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Jackalyn Hardy 💙 (@JackalynHardy) reported from Tamworth District, England@virginmedia waited for 25mins to get through to discuss changing my contract gave all my details put on hold and then cut off, despite having my number and mobile they haven't even tried to call me back great customer service
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Hrafn Archer 🏹 (@ArchieRaven) reported from Dordon, EnglandThey’re called Virgin for a reason. Their effectiveness around network maintenance, customer service and broadband reliability matches the performance of one of their namesakes around the bedroom! @virginmedia #virginmedia
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Sharon Whitchurch 🇺🇦 (@S_Whitchurch) reported from Burntwood, EnglandFirst World problems. Internet dropping. Or should I say, @virginmedia broadband. Its awful, drops completely three / four times a week. Sometimes several times a day for a few seconds. Can't wait until I can give notice!
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Helen (@hartlepoolhelen) reported from Walsall Wood, England@virginmedia what hell ,no Internet, so much fordoing my course ,WS10 8PE area, is there a problem
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Gerry White SEO geek (@dergal) reported from Ashby-de-la-Zouch, England@virginmedia I tried - I assume it doesn't work on a mobile!?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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nigellawrence (@mrnigellawrence) reported@virginmedia Well, 72 hors on, 4 more outages, still no callback. Called again, was promised a callback. Pretty ****** service.
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GQ’s Woman of The Year (@ISetSimsOnFire) reported@virginmedia fix our wifi I am tired
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Gamingbear1991 (@gamingbear91) reported@virginmedia hi my recordings keep stuttering and are so hard to watch and yes have reset my boxes and still does the same thing having looked online people are saying that it’s a hard drive issue and that I need a new v6 box what’s the best way to sort this out
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~ (@golxgappay) reportedvirgin media wifi is AWFUL
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Dane 🍥 (@DJ__NUFC) reported@virginmedia so I've just renewed my contact and been upgraded to the hub 4.I was told I could scan black spots with the connect app to get a free booster which you now had in stock.The app and hub 4 aren't compatible and there's none in stock either?What do I do?Cancel contract?
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Forx フォックス (@Forx) reported@virginmedia its wired and wifi. it was fine yesterday but at around 8pm tonight it got bad again. i checked my quality monitor and it's once again showing massive packet loss. our internet is practically useless on the evenings this happens until the next day
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Stu Williams (@juliestuartand1) reported@MicksterNoonan @virginmedia @joelycett We have had problems. Trying to cancel our Virgin account but can't get hold of anyone to cancel it. Meanwhile they collect £60 per month, want to change to £24 per month so costing me money.
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Emma Pilgrim (@emmilooboo) reported@virginmedia I had Breeders on series link but it never recorded. Why is Breeders on catch up /demand only on sky one ulhd as now I can't watch it?! 😭😭 Is there any way I can catch up on episode 2 and 3 of series 2?
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I AM ADAM LFC! (@IamAdamLFC) reported@kebabster75 @virginmedia They are an absolute shower of sh*te when it comes to their customer service.
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C Davidson (@ColinDavidson81) reported@MicksterNoonan @virginmedia @joelycett None was cancelled due to a house move as my new installation is booked in. THEY needed up and BLAMED ME. After 3 hours, a formal complaint and 4 calls a further call got me through to a useful agent who explained cancelling your installation fixes it..