Virgin Media

Virgin Media Outage Report in Walton upon Trent, Derbyshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Walton upon Trent, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Walton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Walton upon Trent, Derbyshire, England 10/07/2025 19:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Walton upon Trent, Derbyshire, England

The most recent Virgin Media outage reports came from the following cities: Derby, Burton upon Trent, Burntwood, Tamworth, Lichfield and Swadlincote.

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City Problem Type Report Time
United KingdomDerby Internet
United KingdomBurton upon Trent Internet
United KingdomDerby Internet
United KingdomBurntwood Internet
United KingdomBurton upon Trent Internet
United KingdomBurton upon Trent Internet

Community Discussion

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Virgin Media Issues Reports Near Walton upon Trent, England

Latest outage, problems and issue reports in Walton upon Trent and nearby locations:

  • bond_gary gary 'uk' bond (@bond_gary) reported from Hilton, England

    @RockandRollSue @virginmedia I got rid my contract with virgin due to a bad reception, it took three months... each time I contacted them to cancel( when I could get through) they said it was all sorted, but they hadn’t done a thing, in the end I agreed to going pay as you go and just never used it again.

  • JackalynHardy Jackalyn Hardy (@JackalynHardy) reported from Tamworth District, England

    @virginmedia what happening in the b77 postcode for the last 2 nights at this time my Netflix has gone down through the v box 😣

  • lKalpeshMakvana Kalpesh Makvana (@lKalpeshMakvana) reported from Walsall Wood, England

    @virginmedia What a crazy unprofessional experience today when I called virgin media phone to cancel my phone and sim simcard contract...so now I come to know its handset and airtime both gonna separately cancelled. And I need to be very precise with day to call them again😡

  • SketchXZ SketchXZ (@SketchXZ) reported from Burntwood, England

    Sorry stream was cut short @virginmedia decided it was gna go down 🖕 #twitch #internetproblems

  • ryau3 Ron Yau (@ryau3) reported from Repton, England

    @virginmedia I am having the issue now where I cannot update my apps or use twitter through the Wi-fi. But I am streaming tv. @frustrated. Why do I suffer and stop to reboot the router and paying for unreliable service!!

  • littleanfield15 philwebster (@littleanfield15) reported from Tamworth District, England

    @virginmedia no email access still been like this since friday morning being told nothing very disappointed in the customer service receiving!just want some factual truthful information on when this will be resolved

  • Tedtalks13 Teds (@Tedtalks13) reported from Aldridge, England

    @ukhomeoffice @BrandonLewis ive one all this in my investigation to the fraud in court tht has a fraud log failed by @ThamesVP; via EE and well virgin media refused to co operate: fraud is easy to catches frombasic start of internet "the signal" for any signal to connect it has to have data communication

  • gorman_wba Liam O'Gorman (@gorman_wba) reported from Walsall Wood, England

    @virginmedia Your an absolute joke of a company, you charge me £50 a month for broadband and it hasn’t worked for the last 2 months, 4 people in our street have the same problem but yet when an engineer comes out they claim they’ve fixed it when they havent,sort it out,disgrace.

  • ryau3 Ron Yau (@ryau3) reported from Repton, England

    @virginmedia I have a hub 3.0 and showing white light. No change to the light with the issue.

  • ubermodd spooky sad face 🙁🎃 (@ubermodd) reported from Lichfield, England

    why is virgin media down though

  • timmo1963 Tim Moore (@timmo1963) reported from Ashby-de-la-Zouch, England

    @MickHarkin8 @virginmedia Not true, £99 for my colleague at work, been a customer for over 10 years.

  • Tedtalks13 Teds (@Tedtalks13) reported from Brownhills, England

    YOUR softwares and products were back footed to defraud me hooked in on bill bob gates gap in his programme "and community of python con men" which the camera ip picks it all up bilateral to the fraud hooking in on virgin media @richardbranson best sort your shit out

  • timmo1963 Tim Moore (@timmo1963) reported from Ashby-de-la-Zouch, England

    @virginmedia Hi, thanks for the reply. I am an existing customer and I spoke to Glen on 150 earlier today. Still struggling to log on but just need my Virgin area code now and can’t find it.

  • BenAubury5 BA (@BenAubury5) reported from Tamworth District, England

    What a joke @virginmedia are. On the phone for 1hr 29mins just to cancel a phone contract. I ask them for an email address to make a complaint and they say they don't have one 🤣🤣 I will never be using this company again

  • Tedtalks13 Teds (@Tedtalks13) reported from Aldridge, England

    here's another thing @richardbranson get your josh bayliss to search function eon in his junk email as i looped virgin into the email to protect time from their fraud - and the other ****** that tried to crawl up your virgin media shit pipe

  • ryau3 Ron Yau (@ryau3) reported from Repton, England

    @virginmedia Reboot will help for a while but have to stop all in the family who still have signal for streaming radio, Xbox or watching Tv on the TiVo every time. How inconvenient is this for all due to a @unreliable service provided by @virginmedia. Had many other issues before as well...

  • timmo1963 Tim Moore (@timmo1963) reported from Ashby-de-la-Zouch, England

    Hi @virginmedia just tried to take up the £99 ultimate oomph bundle only to be quoted £140!! Can’t log in when I try to purchase online help needed please 🤔

  • SummerfieldGabe Gabe (@SummerfieldGabe) reported from Lichfield, England

    omg @virginmedia has the WORST customer service 😭🔫

  • Neilelse1974 Neil else (@Neilelse1974) reported from Chellaston, England

    @virginmedia That does not answer the question I spoke to your representative, ‘what is the best price for loyalty you can offer me for the bigger bundle ‘ can you please help me on this. Thanks

  • Tedtalks13 Teds (@Tedtalks13) reported from Aldridge, England

    @richardbranson @virginpulse why i think virgin media having iso 90001 on testing bulk buying of @tim_cook stuff richard on your 2% losses since liberty carbon emissions uk with crap

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • tony_shryane TonyShryanehypno (@tony_shryane) reported

    @virginmedia @WordsmithJacky Why does the virgin map show big red splodges all over the UK , this looks like a national issue not a local area one.

  • ConorJShields Conor #Shielding (@ConorJShields) reported

    @virginmedia Yes. It wasn’t received apparently because “the website may have been down”!

  • simtip Simon Tipper (@simtip) reported

    Just moved to @O2 as part of my @virginmedia bundle from whatever network they use and the 4G is just shocking, it's like going back 10 years. At this rate I'll barely use 1 gig of data never mind my actual allowance 😒

  • ClareSmith1976 Clare Smith (@ClareSmith1976) reported

    @virginmedia Their installation hasn’t been completed thats the problem. They had the box installed last Monday but cannot get their installation until next Tuesday…which is really too long to have to wait.

  • BDC94 Ben Carter #FBPE 🌍 (@BDC94) reported

    @virginmedia can you link me to where I can speak to someone from support via WebChat?

  • missgracep83 Graceparker (@missgracep83) reported

    @virginmedia I’ve been waiting 24hours to speak to a member of your customer relations messaging team?? I only want to end the contract…your communication is beyond awful.

  • monazamguitar Mo Nazam (@monazamguitar) reported

    @virginmedia Great. Thanks. So it's not customer service, it's PR? Nice one. Thanks for absolutely nothing.

  • ClareSmith1976 Clare Smith (@ClareSmith1976) reported

    @virginmedia HELP! We recommended you to our neighbours after getting wi-fi & tv from you, however they are having huge problems & have not had any wi-fi for over a week now. Meaning they can’t work from home & every number they try just won’t help them. Can you help?

  • Mr_Harlequin Richard Stanton (@Mr_Harlequin) reported

    Have spent over 1.5 hours on hold with @virginmedia to notify them that house sold and need to cancel service and each time get passed around then disconnected. Do NOT take out a contract with them if you ever think one day you may need to cancel it. #virginmedia #rubbish

  • DannyTheedam Danny (@DannyTheedam) reported

    @virginmedia Hi, no need now. The old account holder has literally just contacted me saying they saw a password reset request. I’ve managed to log in and change the details so I can now login. Problem (finally!!) solved.