Virgin Media Outage Report in West Hallam, Derbyshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in West Hallam, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Hallam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near West Hallam, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Ilkeston, Derby, Mansfield, Nottingham and Burton upon Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Internet | |
| Derby |
Internet | |
| Mansfield |
TV | |
| Ilkeston |
Internet | |
| Nottingham |
Total Blackout | |
| Nottingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near West Hallam, England
Latest outage, problems and issue reports in West Hallam and nearby locations:
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Mark Simms
(@marksimms3) reported
from
Selston, England
Wow... I honestly thought @virginmedia we’re the worst for customer service but seems like they’ve got serious competition from @ArrowXL_Help and @BandQ - both want to test your commitment to holding for an answer at least 20mins each
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Jax
(@CarnorJax87) reported
from
Annesley, England
@virginmedia and @SkySports Whoever is the problem behind the red button not showing the midweek matches... Sort it out NOW! Useless the both of you. #NFFC
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austen blakemore
(@austenblakemore) reported
from
Stapleford, England
@BBCWatchdog I’ve had nothing but problems with our Virgin Media wifi
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Ashley neville
(@Ashneville1970) reported
from
Annesley, England
@virginmedia poor services yet again, been on the phone listening to some shocking music for half hour and still waiting!!
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Allison Briers
(@tizzy_woo) reported
from
Stapleford, England
@virginmedia That's the installations team, and they put me on hold again. Please give me an email address so I can put my notice in writing. It's pretty terrible that to cancel my contract I have to do a twitter conversation with you because I can't get through on the phone!
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martyn english
(@martynenglish2) reported
from
Blackwell, England
@virginmedia I have now been without my broadband for over 24 hours, are we anywhere near a resolution. A reply was expected last might but not received
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austen blakemore
(@austenblakemore) reported
from
Stapleford, England
@virginmedia Without sounding rude I’ve lost interest in anyone from Virgin media helping me, I get absolutely no where every time :-(
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Emma-Louise ⚽️🔴⚪
(@emseditorial) reported
from
Sandiacre, England
Red button not working on @virginmedia, bloody typical. Can't wait to be rid tbh 🙄 #nffc
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ryan tobin
(@razzo1) reported
from
Eastwood, England
@virginmedia sort football out on redbutton #awful
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Diana Brown
(@dibr150201) reported
from
Ravenshead, England
@McGiff @virginmedia And me. Internet down for three days and can’t get through. This happened a few weeks ago and I found the complaints 08000521474 I think 08436580676 is switch board. It worked then. Trying again tomorrow. I am a big fan carol.
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Denis Schluppeck
(@schluppeck) reported
from
West Bridgford, England
@virginmedia - you need to up your game! my experience today: terrible customer service and head-in-the-sand about some real issues affecting several 🏘 along the road (area ref 30). I really doubt the 99.96% uptime and 200Mbps* (*conditions apply) is even close to real world.
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Ethan Clarke
(@stigzy) reported
from
Ilkeston, England
@VirginMediaCorp @mdw1989 We're also very sorry we didn't inform you a newer hub model was available years ago, & that you've been paying us for a really shit slow model. Corrected it for you @virginmedia 👍🏼. (They gave me £50 off my bill for the same thing Mike, don't let them get away without compo)
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Steve Luck
(@MrluckLuck) reported
from
Ruddington, England
@JConcreteABH @virginmedia One of the reasons I dropped VM. Was paying for 200mb and only got 40 at best. Signal dropped so often but always told to reboot modem even after trying to. Got slower set up now but at least it works when I want it and not at their whim. Rant over.
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Sataana
(@MrSataana) reported
from
Annesley, England
Isn't it ironic, that when you do a special stream, @virginmedia always seems to go down... I'll try again tomorrow!
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Nigel Hudson
(@nghudson) reported
from
West Bridgford, England
@virginmedia ...and we’re down again! An issue with broadband somewhere in my area.
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Daniel Palfi
(@danielpalfi) reported
from
Annesley, England
@virginmedia our internet is down for good 20 mins, the lights going crazy on modem and the 4th light flashing green! NG178ET
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Realoldguy/newpc
(@NewpcOldguy) reported
from
Hucknall under Huthwaite, England
@railperf @LNER @VirginTrains LNER, better trains, Inc HST! Better media/website, & far superior staff service. I would rather go ECML & across to Glasgow than suffer a Virgin experience.
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Allison Briers
(@tizzy_woo) reported
from
Stapleford, England
@virginmedia No, the operator confirmed my only option was to cancel as he couldn't reduce the price, so I asked him to formally cancel my contract, he put me on hold and never came back! After 45 minutes I hung up. Thanks for replying btw 😊
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martyn english
(@martynenglish2) reported
from
Blackwell, England
@virginmedia I have attempted to upgrade my package via phone at 9.30 this morning and was informed that the requested would be done “ within the hour “ Over four hours later I’m still waiting, tried to call back and gave up after 25 minutes on hold. Help !
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Juebb
(@juliebuxtonberr) reported
from
Ilkeston, England
@virginmedia my red button for sky sports isn’t working please help ! #nffc
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Zoe Margolis
(@girlonetrack) reported
@virginmedia I'm afraid I can't go into details publicly to protect the privacy of the vulnerable person. All I can say is that Virgin has failed this customer who's been left without a landline which they rely on, and Virgin are breaching their own Accessibility and Vulnerability Policy.
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lilith 🎄
(@omensfilm) reported
@DanWFA i think if you’re a virgin media or o2 customer, you can sign up to get the tickets at 10am tomorrow
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Martin Skylar the Tarnished
(@SFXSkylar) reported
@TryingScotsman @virginmedia Oft seems down south virgin is shite but up here I get a stable 1300 down and 80 up
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herself
(@MissElaineDon) reported
@virginmedia there is no internet in my area, hasn’t been all morning. I am trying to work from home. Explain why I pay you for a service you are not providing? And when will my broadband be back up
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stuart crowley
(@stuartcrowley64) reported
@virginmedia Unable to register as states my phone number as invalid Auth code. Please help.
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Katie
(@clydon11) reported
@virginmedia Does that help?
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Dave Cross
(@davorg) reported
Finally got some compensation from @virginmedia for being without their TV service for 6 days. They offered £10 and when I said that was disappointing, they doubled it to £20.
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𝕁𝕖𝕤𝕤
(@JUnblessed) reported
You know, for a company named “virgin” you sure know how to *******. Absolute joke of a company @virginmedia
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C🤌🏻🤌🏻
(@ChelseyAFC) reported
Internets gone down completely now, green flashing light on bottom of box and green light on wifi 😐😐😐 @virginmedia
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Adeel5286
(@Adeel5286) reported
@virginmedia I've ran through it just now and no luck. Manual search doesn't allow me to connect to any network. APN settings are on my phone - I can't receive settings via sms/mms as no coverage if new are required. I've tried rebooting - no luck