Virgin Media outages and service status in West Hallam, England

Problems in the last 24 hours in West Hallam, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Hallam, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Hallam, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Nottingham, Gedling District, Derby, Burton upon Trent, Mansfield, Sutton in Ashfield, and Kirkby in Ashfield.

City	Problem Type	Report Time
Ilkeston	Internet	7 hours ago
Nottingham	Wi-fi	10 hours ago
Nottingham	TV	1 day ago
Nottingham	TV	2 days ago
Nottingham	TV	2 days ago
Nottingham	TV	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near West Hallam, England

Latest outage, problems and issue reports in West Hallam and nearby locations:

• 
  James Armstrong (@iamj_armstrong) reported 0 seconds ago from Beeston, England

  @virginmedia are there any outages in the NG9 area or has my broadband broken for the second time this month?

• 
  Nigel Hudson (@nghudson) reported 31 seconds ago from West Bridgford, England

  Goodbye @virginmedia 👋🏻 I’d like to say it was fun but you’re over-priced and your customer service is crap.

• 
  Dane (@Forest_Dane) reported 6 minutes ago from Beeston, England

  @marc1box @leonagraham @virginmedia Those lights say it's the Internet. I'm lucky here, been with Virgin since it was diamond cable and NTL and only 128kb/s. Probably only had a few days down in all that time and one of this was a failed router. Not cheap though

• 
  John D (@Jdd535) reported 6 minutes ago from Stapleford, England

  Any chance virgin media can sort their network out.. paying for over 300mbps n only getting 46mbps!! #VirginMediaoutage #virginmediauk #virginmedia

• 
  Richard Loach (@rl1602) reported 7 minutes ago from Gedling District, England

  @Benleo @virginmedia They ruined my Christmas in 2023. Whole day on phone sorting issues with father in laws broadband then 2 site visits ending up with me throwing my vape at TV and a bill for £1000. Horrendous company

• 
  NoGuyTest (@NoGuyTest786) reported 13 minutes ago from West Bridgford, England

  @virginmedia @virginhelp any help with this yet?

• 
  Koa (@kokiekola) reported 25 minutes ago from Awsworth, England

  @virginmedia Please help. :( He was sent the order information and the contract but nothing else. I contacted Yodel and they didn’t have anything to be sent to our house from you. We have no information.

• 
  trevor tuffin (@trevortuffin) reported 26 minutes ago from Blackwell, England

  VIRGIN MEDIA NOT FIT FOR PURPOSE YET AGAIN MY INTERNET HAS DROPPED OUT BUT NO OFFER OF SOME REFUND COME MR MUSK HURRY AND GET THAT SKYLINK HERE IN UK SO I CAN GET RID OF POOR SERVICE FROM VIRGIN MEDIA.

• 
  Michael Sarjeant (@sarjeantm01) reported 27 minutes ago from Burton upon Trent, England

  @virginmedia We have an engineer booked for Monday but I don't believe this is really acceptable with the amount of money we pay each month we should be able to expect a service which works, I understand there will be issues but over 3 hours later nothing?

• 
  paulwitneyphoto (@paulwitneyphoto) reported 27 minutes ago from Ruddington, England

  @virginmedia No, I don't want to do things by text, I want you to ring us, (an English speaking person not a call centre in Delhi) I am a paying dissatisfied customer!🤬

• 
  Mark Simms (@marksimms3) reported 30 minutes ago from Selston, England

  I want to leave @virginmedia but they are hoping I lose the battle of how long can we keep this man on hold before he gives up” battle ..what a terrible company.

• 
  Stephen (@StephenKFrost1) reported 30 minutes ago from Eastwood, England

  @virginmedia work done on our internet network has left us with weak security at the same time this was happening I had a new update on my Apple iPhone. Not ver happy with situation.

• 
  Mr T O'regan (@Taidhgh) reported 41 minutes ago from Beeston, England

  @virginmedia service in NG8 #Nottingham becoming an expensive joke. Now apparently likely to be intermittent until 3pm for 'improvements' but no notice given? Great service guys. #planning

• 
  Russell Morrell (@stagladanddad) reported 49 minutes ago from Annesley, England

  Hey @virginmedia my landline has stopped working again This is the second time I've had this problem now You'd have thought with you putting the prices up your service would be better?

• 
  gerisays (@activist84) reported 52 minutes ago from Beeston, England

  When you’re on the phone to @virginmedia to sort a broadband issue get placed on “hold” while the customer advisor “speaks to a colleague” to be informed the offices are now closed! Absolutely appalling customer service!!! And still haven’t sorted the issue 🙄🙄🙄🙄

• 
  trevor tuffin (@trevortuffin) reported 53 minutes ago from Blackwell, England

  TWICE MY INTERNET HAS DROPPED OUT TODAY SORT IT VIRGIN MEDIA ITS NOT GOOD ENOUGH YOUR NOT FIT FOR PURPOSE THE CHINESE ARE BETTER THAN THE AMERICANS AT DELIVERING INTERNET I SINCERLY HOPE ELON MUSK IS BETTER THAN VIRGIN MEDIA SO I CAN TERMINATE VIRGIN MEDIA AND GO WITH HIM.

• 
  Jonathan SC ن Esq. (@jonathansc) reported 56 minutes ago from Wilford, England

  @virginmedia had hoped the broken broadband in #Wilford would have been fixed overnight - but no still none and no update from you on progress to a fix #fail

• 
  Danny Chaplin (@dannychappo) reported 56 minutes ago from Beeston, England

  @virginmedia service checker says your not in my area,but I know others who have your service and also diamond cable box right outside my house?

• 
  Tony P (@WorTony) reported 58 minutes ago from Selston, England

  Hey @virginmedia I’m really loving the customer service - called 2 weeks ago to report a broken remote - I was told a new one would be on the way. I’m still waiting. I called yesterday and was told the email address I was giving and have had registered for 15-20 years was wrong

• 
  Matt Triggs (@mjtriggs) reported 60 minutes ago from West Bridgford, England

  @virginmedia My broadband hub has no power at all, and it seems the solution is an engineer in the middle of next week. How am I meant to work until then? Can’t you just post me a new hub?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Moonman (@Moonmanthrunner) reported 6 minutes ago

  @virginmedia 4th day of no tv and none of the projected fix dates or times met. Compensation if and when fixed?

• 
  concerned (@concern58583359) reported 7 minutes ago

  @Benleo @headofgrey I will see your Virgin media and raise you @BritishGas their customer service is absolutely appalling. Shockingly bad, awful!

• 
  JPF (@JPF369369369) reported 8 minutes ago

  @Benleo @geoffspark1 @virginmedia Once the broadband firms hook you in good luck even finding a number to call them if there’s a problem. BT have told me I won’t be getting by Broadband back for a week……it took me about an hour to find a complaints email then they closed my complaint without fixing the problem…..all total *****.

• 
  John Sabian (@GymItalian83) reported 9 minutes ago

  @Benleo @virginmedia I think most companies have rubbish customer service. Only good thing about Virgin is their broadband is decent

• 
  Neil Willett (@neilontour) reported 10 minutes ago

  @virginmedia account number is 946682603 surname on account is willett and postcode is ng15 7ge i pay a lot of money each month for one of the top packages and at the minute in really unhappy with the service i am receiving

• 
  Marilyn (@womaninblue1050) reported 10 minutes ago

  @virginmedia I didn’t say anything about having an issue on this thread

• 
  HNF1BTecNerd (@t2tecnerd) reported 16 minutes ago

  @Benleo @virginmedia Bens not smart …. Ben had a problem with virgin so he upgrade his contact and gave them more money …. Don’t be like Ben

• 
  Cakes6G | Art on Objkt (@Cakes6G) reported 17 minutes ago

  @Benleo @virginmedia Kicked them years ago, awful service. Awful products.

• 
  John Finnigan (@JohnFinnig13970) reported 20 minutes ago

  @Benleo @virginmedia About 15 years ago I sent them 25 emails in a month to customer service regarding my internet drop outs. The day before I was due to switch they called me, he said it's my job to convince you to stay. Told him about the emails and it was too little too late. He agreed and hung up

• 
  chris8854.bskysocial (@chris327759) reported 21 minutes ago

  @virginmedia No I’m aware of the power outage so all I want to do is watch tv which is fine. There’s no internet yet, it’s the message constantly flashing up on the screen that’s annoying. Once u have seen it once, u shouldn’t need to see it again, but every 10 seconds it’s there