Virgin Media Outage Report in Dordon, Warwickshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dordon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dordon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Dordon, Warwickshire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Tamworth, Sutton Coldfield, Hinckley, Lichfield and Nuneaton.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
TV | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
TV | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Dordon, England
Latest outage, problems and issue reports in Dordon and nearby locations:
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Ashley Robert Scrivens
(@AshScrivens) reported
from
Birmingham, England
@virginmedia I have just switched my parents over to you for broadband along with their 2 mobiles and I have a pending broadband order to be installed next week for my new house. So I’m extremely disappointed in how I’m being treated, I may have no option to cancel the lot.
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Ashley Robert Scrivens
(@AshScrivens) reported
from
Birmingham, England
@virginmedia Sorry my tweet mentioned I contacted customer service via text. Asked for my complaint to be raised to a senior manager to discuss the upgrade process and wording, but was just offered a deadlock letter within 15 days! Not your procedure in your complaints code of practice..
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SueD
(@SusanDaisley) reported
from
Birmingham, England
@virginmedia I’ve been trying to get through to customer services for 20 mins and got cut off, now 35 mins. Is there anyone there?
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Myles Cheshire
(@mylescheshire) reported
from
Bedworth, England
Bad enough that I have to wait so long to get through, you don’t have to force Sam Smith on me do you though @virginmedia
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Mr Smith
(@smithy653) reported
from
Birmingham, England
@virginmedia I have says no issues but it’s intermittent
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Sophia Benvenuto
(@SophieClaireB) reported
from
Nuneaton, England
@virginmedia But I need to give my notice within today? How is it possible if you give people no other way to cancel it?! Every other company let’s you do it by clicking an option on the portal. I am an NHS key worker and feel like you are taking advantage of people money time! Let me cancel!
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Alexander Howarth
(@howarth96) reported
from
Keresley, England
@virginmedia (Still) Trying to cancel the service, have been for the last few days but can’t get through to speak to somebody
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STEEEB
(@mavMclovin77) reported
from
Birmingham, England
@virginmedia been very poor,in B29, had the hub replaced Friday,still no better,awful service
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Mr Smith
(@smithy653) reported
from
Birmingham, England
@virginmedia Yes the problem has been ongoing for the last 2 weeks
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Ashley Robert Scrivens
(@AshScrivens) reported
from
Birmingham, England
@virginmedia I haven’t really got anywhere, I wanted ideally to discuss the process I went through and what I was advised online placing my upgrade. I have contacted CD via text but i have just been told nothing can be done and pick a new tariff! Struggled to try raise a complaint also...
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Sophia Benvenuto
(@SophieClaireB) reported
from
Nuneaton, England
@DaveRumbold @virginmedia Thank you Dave, how did you manage to get through to them? Feels impossible! I am at work and keep on taking breaks to see if they get back to me, but the days tree n is absolutely broken. Should be able to terminate from the online portal!
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Sophia Benvenuto
(@SophieClaireB) reported
from
Nuneaton, England
@virginmedia @Nicebikeman1 Hi @virginmedia how can we speak to them if they are not answering! Feels like you do it on purpose so you can charge people for claiming they have the notice after 30 days, when you just not allowed them to cancel if no one answer and there is no other way!
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james avfc
(@jamesgrvilla) reported
from
Birmingham, England
@virginmedia could someone please get in touch with me as our broadband is going down at least every other day and it’s not good enough
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james avfc
(@jamesgrvilla) reported
from
Birmingham, England
Oh what a surprise @virginmedia is down again 😡
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Sophia Benvenuto
(@SophieClaireB) reported
from
Nuneaton, England
@virginmedia @TheAmos123 Hi, please help, I have to give today my 30 days notice and have no other way to do it that speaking to someone but no one is answering! I am a key worker for NHS, your website says you are prioritising is but does not feel like it 😢
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Sophia Benvenuto
(@SophieClaireB) reported
from
Nuneaton, England
@virginmedia hi, desperately trying to get through to someone to give my 30 day notice of end of broadband and not continue at the end of my 1 year contract. Been for hours trying to get through to the phone, unable to do via portal or otherwise. Please help
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jake.
(@jaw1992_) reported
from
Birmingham, England
@virginmedia sort your ******* broadband out. It’s every other day that it goes down, and is beyond a joke now.
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Mr Smith
(@smithy653) reported
from
Birmingham, England
@virginmedia It says no known issue but the faults intermittent
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Omar Qureshi
(@omarqureshi) reported
from
Birmingham, England
@virginmedia What's the procedure if this isn't rectified? It's not a unusual request, yet I'm around 10 days without phone service.
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Helen Rollins
(@kittykatrollins) reported
from
Birmingham, England
@virginmedia hi. Trying to get through to you but permanently met with an automated voice. Please can someone contact me. We’ve been having broadband issues for a long time. tried to log into the hub but it says someone else is already logged in. We really need support from you.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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HappyHammer ⚒
(@rickeyh63) reported
@virginmedia Hi I just called this number the phone answered I had to wait 5 secs before someone spoke I new someone was there because I could hear various people speaking in the background I think I was told they couldn’t help I need to speak with billing, I may as well speak to BT
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Moscha
(@TheRealMoscha) reported
@virginmedia I have, they refuse to send me out a updated superhub, would rather sell me a package then actually fix my problem is disgusting, also can you stop hiring people who can barely speak English. Will you send a new hub yes or no?
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Stephen Neal
(@Stephen_Neal) reported
@virginmedia When there are minor outages - or when the SuperHub decides to reboot - the short term nature of them means that the service is back up within 15 minutes or so...
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Giles Williams
(@gilesscott62) reported
Received a message via Twitter from @virginmedia ‘How can I help’? Again raising expectations - only for again expectations to be dashed - still no contact. Abysmal!
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Amar
(@totally_amar) reported
@virginmedia after 4 months, with numeorus calls to customer service and 2 technician visits, my broadband is still intermittent. Nearly every single day! Ridiculous! Can't get the help I want and can't speak to anyone who listens. The advise is either turn off/on or reset!
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Giles Williams
(@gilesscott62) reported
@virginmedia 8/3 you requested our co cooperation in changing from PSTN to VoIP for my 87 year old mother in law, a widow with accessibility issues and hard of hearing. Since then nothing but trouble. Culminating in you telling us there was a default on account!
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Ravi
(@R4V1_85) reported
@virginmedia please explain how M100 broadband only can cost me £44pm, but NEW customers can get get M250 for £15pm for 6month. Do I need to go to @MartinSLewis to fix this!! #MSE #MartinLewis
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Bigpassion
(@bigpassion71) reported
@virginmedia hi there my elderly disabled mum lives on her own and apparently there is outage in her area which means she can use her phone or her devices to video call via the internet. Are there any emergency measures in place? She has no other means of communication
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Chas Manthium ⭐🇪🇺🎥
(@Chasmanthium) reported
Got a letter from @virginmedia today, saying they're going to be increasing their charges by inflation PLUS 3.9%. I mean -and pardon my French, Vicar - but ******* that's just plain theft.
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Clara Booth
(@Clarab2303) reported
@virginmedia If I answer that one, I expect you'll refer me to Whats App or "customer service" and if I reply to that you'll refer me to complaints which will send me an AI response telling me to call customer service. It's quite dizzying and totally impossible to get a resolution.