Virgin Media Outage Report in Dordon, Warwickshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dordon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dordon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 19: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (34%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Dordon, Warwickshire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Sutton Coldfield, Nuneaton, Tamworth and Lichfield.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
||
| Birmingham |
Total Blackout | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dordon, England
Latest outage, problems and issue reports in Dordon and nearby locations:
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Wie-Men Ho
(@WieMenHo) reported
from
Lichfield, England
@virginmedia Again, why is it so complicated. Designed to frustrate the customer and so they stick with the more expensive package. Your team member could not understand my basic request, which is very concerning. Listen back to the call. Play it to @ofcom they have my consent to listen to it
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Emma Neachell
(@thephdrunner) reported
from
Birmingham, England
When you’re trying to work from home and your @virginmedia broadband just ‘dies’ without any warning. Please don’t let this be the start of months of issues again 🙁
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Wie-Men Ho
(@WieMenHo) reported
from
Lichfield, England
Not surprised re @virginmedia especially on the TV side - my issues remain unresolved following my attempts to reduce my tv package without being given the assurances or certainty of what channels would actually be removed and what would remain!
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Wie-Men Ho
(@WieMenHo) reported
from
Lichfield, England
Shocking telephone service @virginmedia - want to reduce my TV package. Don’t want movies or BT sports any more. Can’t tell me what package I would move on to. Whether I lose any other channels or even if I lose HD channels.
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di
(@dianej1980) reported
from
Birmingham, England
Senior manager at @virginmedia has no customer skills what so ever telling me his going to terminate my contract because of an issue with my bank card that they have since taken payment from month after month same issue defo will not reccomend to anyone
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julie
(@Brummie_Girl) reported
from
Birmingham, England
Hey @virginmedia really pleased you are supporting #SaferInternetDay but it’s a bit extreme to shut down our internet and tv completely!!! No service at all 😫
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Nigel Walters
(@walters_nigel) reported
from
Birmingham, England
Still no service @virginmedia in the B38 area this is disgusting and we should have some compensation
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George Kafetzis
(@Georgekafetzis) reported
from
Birmingham, England
@virginmedia They don’t understand what you are saying to them. I had to say my postcode 5 times phonetically. Also on the phone for 45 minutes with no resolution. #badtimes
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liam⚽️
(@liam_S126) reported
from
Birmingham, England
@virginmedia your v6 box is actually awful
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Il Mentore (-Psycho-) Deadman
(@Psycho_Deadman) reported
from
Hinckley, England
@virginmedia Yes, resetting the router solves the issue, however, the issue we have is that we have to reset the router 2-3 times a week. Yesterday we had to do so 4 times. The slightest bit of rain.. the signal is gone. It is thoroughly frustrating.
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Mark Steadman
(@iamsteadman) reported
from
Kings Heath, England
@virginmedia Just want to see a service status page, like broadband companies have. 🙂
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Jordon Alexandria
(@Jordi_Amor) reported
from
Birmingham, England
@KellyGroupLtd @virginmedia Almost 6 months on and my complaint/claim remains unresolved. Despite being advised I would be reimbursed for damage caused to my home after VM install, I remain out of pocket! #poorcustomerservice #npsfail #dissapointing
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Mark Steadman
(@iamsteadman) reported
from
Birmingham, England
@virginmedia Hey, turns out you never DMd me. It was a scam artist and I narrrowly avoided getting my card details stolen (although I did give away my home address before I checked the username). That’s not on you; but thought you should know.
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♥ Karina Aura ♥
(@karriecheer) reported
from
Birmingham, England
@virginmedia It says no known issues
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Daniel Giacaman
(@dgiacamand) reported
from
Birmingham, England
@virginmedia My broadband it's not working. Yesterday around 1am stoped working.
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di
(@dianej1980) reported
from
Birmingham, England
@virginmedia Mobile service
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Victoria Leonard
(@Vix_Leonard) reported
from
Birmingham, England
@virginmedia @Leyjay17 Same for us also B31 hope you will be refunding those of us who have been without service since yesterday afternoon and according to your online info will be until this afternoon. I am unable to work. 😡
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Smartlyte
(@Smartlyte) reported
from
Birmingham, England
@virginmedia no internet, no support, what a disgrace
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harrietparkdavies
(@harrietmayx) reported
from
Lichfield, England
@virginmedia reset my virgin router and now won’t turn back on.. help please
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gez
(@gezjb) reported
from
Birmingham, England
@virginmedia you couldn’t get your customer service any worse if you tried ! Shocking
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Marsh
(@OooitstheMarsh) reported
@virginmedia No support received, raised a complaint, no response in over 24 hours. Literally customer services just pass you round and round, possibly the worst customer services I have ever come across. Now passing my compliant to OFCOM. You should not be selling services you cannot provide
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DILLIGAF 😈🇬🇧🇮🇪🇪🇺🏴☠️💙
(@changethechoon) reported
@DawgDogter @peterkay_co_uk O2 priority, you cN get presale tickets if o2 customer. Same for virgin media I believe.
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Darryl Souness
(@bluerage_13) reported
******* joking me, @virginmedia fibre broadband is down again, your service is utter clown shoes.
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Steve Horne
(@sahinbrum) reported
@virginmedia Never managed to get anywhere near tickets. The O2 app crashed all day. Won't bother in the future and the apps now deleted. Usually priority means you can buy tickets before general sale. Not releasing a few priority tickets beforehand. Absolute con.
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Angela Clarke
(@hdso) reported
@virginmedia @dadbegg Been trying to get on since 9.30 this morning … never even got in, just throwing me out every time. Not happy 😠
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Pass (🉑) Judgement
(@Passs_Judgement) reported
@virginmedia @alisoncoia Appalling service. I’ve tried all day and it first wouldn’t sign me in, sat in a loop and it claimed 504 bad gateway. Shocking service.
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Worthing Spur 🐓
(@brighton_spur) reported
@virginmedia Gave up and moving on. Shame but please look at your customer services. It's really poor. Good luck.
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Que ?
(@zeelfc786) reported
@virginmedia I’ve never a bunch of incompetent workers in my life along with virgin media - absolutely disgusting behaviour, have been without broadband for a 4 weeks now with vulnerable people at home @Ofcom @CISASUK can you please get involved
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Odran OBrien
(@Outhalf) reported
@virginmedia @VirginMediaIE You have Hugh Cahill commenting who thinks there's a midfield in Rugby Union and subs instead of Replacements the guy hasn't a clue. And thank you for answering. I would have no other issues with your station
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Debbie Betteridge
(@DebbieBetteridg) reported
@O2 @virginmedia that’s it. Enough is enough your service is questionable. Coverage terrible. Priority not existent. Maybe time to change network.