Virgin Media Outage Report in Hartshill, Warwickshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hartshill, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hartshill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Hartshill, Warwickshire, England
The most recent Virgin Media outage reports came from the following cities: Solihull, Tamworth, Bedworth, Coventry, Nuneaton and Hinckley.
| City | Problem Type | Report Time |
|---|---|---|
 Solihull |
Wi-fi | |
| Tamworth |
Internet | |
| Bedworth |
Internet | |
| Solihull |
TV | |
| Tamworth |
TV | |
| Coventry |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hartshill, England
Latest outage, problems and issue reports in Hartshill and nearby locations:
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Anya Kinsella (Anya Fay)
(@Mentalmelodic) reported
from
Rugby, England
@virginmedia I've tried to sign in, but I'm not using the correct login details and when I complete the 'forgotten password/username' form it says the page is broken.
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Clare Moroney 🔗❤️🦁💍
(@clarelfc) reported
from
Coventry, England
@virginmedia The same as they do every day.... crashes every hour... I don’t see a way that you can resolve this as when tests are run the signal etc comes up fine - this seems to be a regular thing having Googled it!
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia how the hell do I get an email from your company trying to reset a password on the app? All i want (for the last year) is working wifi engineer out last monday said i need a booster no help on phone or app or this absolutely shocking!
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia Internet down again (had engineer here Monday). Cut off after a 62 minute wait! Tried the app won't let me log in as my password is wrong and it hasn't sent me any new password link (2 hours ago).
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Gary Stevens
(@GaryStevens94) reported
from
Curdworth, England
@virginmedia @JamesMartin013 Same issue. As has previously been stated, this has been going on for weeks. Any chance of actually fixing this ?!!!?!
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byron parsons
(@byronparsons05) reported
from
Solihull, England
@virginmedia is there any issues with internet today? It’s been down for three hours now
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𝕃𝕠𝕦 ℝ𝕖𝕖𝕕 🤍
(@loulabelle46) reported
from
Tamworth District, England
@virginmedia What is the best number to call to cancel please as after 98m on the phone Saturday I cancelled and now you have sent me a new installation date which I do not want!
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Anya Kinsella (Anya Fay)
(@Mentalmelodic) reported
from
Rugby, England
@virginmedia trying to log into account. Won't accept details. When I complete the 'forgotten password/username' form it forwards me to a page that says 'Ooops, something' s broken'. No DM function for you, either.
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LB Photography
(@PhotoLeaB16) reported
from
Nuneaton, England
@virginmedia please help. My internet went down around 1:30 today & I still cannot get online. I’ve just spoken to my MIL & their’s has gone down as well. Postcode area is CV10. I can’t get online to check as my husband is the account holder & he is in hospital. My daughter need
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LB Photography
(@PhotoLeaB16) reported
from
Nuneaton, England
@devalicia @virginmedia Mine is down too 🙁work and homeschooling is going to be fun tomorrow.
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Anya Kinsella (Anya Fay)
(@Mentalmelodic) reported
from
Rugby, England
@virginmedia is there a problem with connection in Rugby? Internet dropped during lesson, 13 mins ago. Reboot not working.
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia Yes i have , i cant get through to anyone as i was advised to go on the ap, ive requested a new password still waiting! I wanted to leave because of these problems was talked into having adeal as long(as I've stressed) the wifi was sorted even now writing this im using my phone
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Mark Baldwin
(@mark_xc) reported
from
Solihull, England
@virginmedia why are you not supporting key workers through these challenging times? Both my wife & I are key workers supporting the NHS & the food industry from home yet you fail to fix our Broadband issues for 3 wks. We can’t work. You just fob us off @piersmorgan @BorisJohnson
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VIKING IS MORTEN HARKET 🇮🇪🇮🇸🏳️🌈
(@TheBluestStar) reported
from
Coventry, England
@MrKenShabby @virginmedia They're literally the worst
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Jacksweatherchannel!
(@Jacksweatherch1) reported
from
Nuneaton, England
@virginmedia Thank you I found it and there is a issue expected to be fixed at 17:45
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Mark Baldwin
(@mark_xc) reported
from
Solihull, England
@virginmedia why are not supporting key workers through these challenging times? Both my wife and I are key workers supporting the NHS & the food industry from home yet you fail to fix our Broadband issues for 3 weeks. We can’t work. @piersmorgan @BorisJohnson
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byron parsons
(@byronparsons05) reported
from
Solihull, England
@virginmedia can you help! Or be the useless internet provider you have been for ages!!!!!! No ******* internet is 12!!!!!! ******* joke
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RosieGee
(@pixiero79) reported
from
Solihull, England
@virginmedia Trying to work from home with an internet connection regularly dropping out is a nightmare. This is an ongoing problem yet no service fault in my area. I am paying for a service I am not consistently receiving. Been a customer for many years but thinking of moving...
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Everso
(@alextom15) reported
from
Solihull, England
@virginmedia is the internet down in B92 of Solihull
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Stuart miller-kirkpatrick
(@mufcsmk) reported
from
Hinckley, England
@virginmedia @VirginMediaCorp a message for Rachel barrass- What an absolute shambles of a team you lead, call centres in Delhi uninterested staff who are useless at helping the customer who has been stitched up by you again. My 5 year old could do better👍 #cancelled #joke
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Hung Lee
(@Barnsbury71) reported
@virginmedia The issue has been fixed, the router needed to be replaced.
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Jack Leyland
(@Bradfordjack) reported
@virginmedia So here we are again, you’re an absolute nightmare to deal with, what’s the point of customer service reps if you can’t actually give any decent customer service, & yes I’ve made a complaint via the site & no I haven’t had a reply...
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Pete Grogan
(@petegrog) reported
@virginmedia 3 days for you to respond to this. Does it matter? Start spending cash on customer services not lining the pockets of your shareholders
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DAZZADINI
(@dazzboon) reported
Ok. This is a message to all the tech peeps, out there... After mega issues with all consoles and stadia, I need help to set up my super hub 4 with virgin media gig connection. I get the speeds but the connection is very unstable? All help appreciated 🙏.
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ian bennett
(@keo_uk) reported
@virginmedia £1200 A year for a shoddy service. Looking at moving on. Any takers?
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Jamie Scott
(@JamieSc02295185) reported
@virginmedia How can I enter into chat box room to discuss a problem I am unable to use land line. Thanks.
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Katie 🧸
(@MsKittyKatie) reported
@virginmedia Evangeline in your live chat accused me of not sending the phone despite the fact I provided tracking and then ended the chat on me. Is she having a bad day that she thought she could be rude to me for no reason out of nowhere? I just want my contract cancelled!
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Ms S
(@Shazer1980) reported
@virginmedia I have not had good consistent speeds since October, obvs during November lockdown it was impossible to get hold of anyone I’m still trying now it’s December, your phone advice says there is a problem reset your hub I’m doing this every single day you can check the system,
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Dr. James D. Borderick
(@DrBorderick) reported
@virginmedia Says I’m in a queue waiting to speak with someone for 4 hours. Rather poor service when all you have to do is send me one email confirming that I’ve left you....
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Sam Batten
(@SBatten5) reported
@virginmedia Is there no live chat link you can send me instead? Or can I send you a DM so you can help me? That text thing is just rubbish sorry to say