Virgin Media Outage Report in Hartshill, Warwickshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hartshill, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hartshill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (26%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Hartshill, Warwickshire, England
The most recent Virgin Media outage reports came from the following cities: Nuneaton, Tamworth, Coventry, Hinckley, Solihull, Bedworth and Rugby.
| City | Problem Type | Report Time |
|---|---|---|
 Nuneaton |
Wi-fi | |
| Nuneaton |
Wi-fi | |
| Tamworth |
Wi-fi | |
| Coventry |
Internet | |
| Tamworth |
Wi-fi | |
| Tamworth |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hartshill, England
Latest outage, problems and issue reports in Hartshill and nearby locations:
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia internet down yet again ..... McDonalds carpark to get their WiFi just for a Zoom call!!!!
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Anya Kinsella (Anya Fay)
(@Mentalmelodic) reported
from
Rugby, England
@virginmedia ongoing issue for months. Engineer finally sent last Monday. Still issues today. On hold for 54 mins before line goes dead. Ring back to be offered a link of no use and told lines are closed. Really helpful. Thanks.
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Leila.
(@Leiilzzz) reported
from
Rugby, England
@virginmedia The internet just decides to stop working when it feels like it. I work in HR so am on back to back calls most days. Today I had 3 interviews that I missed half of because the internet cut out. I had an email recently saying the broadband and been upgraded but it’s been awful
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Mark Cottrill
(@Markycot) reported
from
Solihull, England
I can’t get because Hub 3 doesn’t support it, poor quality control, worse customer service @virginmedia I want it sorted today!!
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Mark Cottrill
(@Markycot) reported
from
Solihull, England
And now you have been offline for over half a day with your website still saying there is no known issue?! I want to make an official complaint to both @virginmedia and @Ofcom , Your service is appalling and your customer service even worse.
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Hope Ford
(@HopeFord1994) reported
from
Tamworth District, England
@virginmedia Day 10 of no internet, partner has rang countless times spent the best part of 5-6 hours in total to various departments. Terrible as a new customer!
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Mark Cottrill
(@Markycot) reported
from
Solihull, England
@virginmedia Internet and TV down yet again and this after a debacle of a mis sold “extra” remote control this weekend, absolute disaster and terrible customer service!
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Phill Russell
(@whitepuggy) reported
from
Nuneaton, England
Why can’t you watch the football recorded on virgin box on the iPad when finished when it’s @btsportfootball / @btsport but can if it was on skypsorts ? Help @virginmedia ??
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Alison Livesey
(@superdooperal) reported
from
Rugby, England
@virginmedia I know it’s not your fault. But no one takes responsibility for resolving customer issues.
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David H-T 🏳️🌈🇪🇺🇳🇴🏴
(@psicorps2000) reported
from
Solihull, England
Anybody in B37 with a @virginmedia box having problems with their boxes rebooting? Ours has done it twice without warning this evening.
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Hrafn Archer 🏹
(@ArchieRaven) reported
from
Dordon, England
They’re called Virgin for a reason. Their effectiveness around network maintenance, customer service and broadband reliability matches the performance of one of their namesakes around the bedroom! @virginmedia #virginmedia
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Anya Kinsella (Anya Fay)
(@Mentalmelodic) reported
from
Rugby, England
@virginmedia We have. I will have to call again as we have done all the generic things on the website and on the phone. It's a long standing issue. The signal just doesn't seem strong enough, despite upgrading our package.
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Anya Kinsella (Anya Fay)
(@Mentalmelodic) reported
from
Rugby, England
@virginmedia However, the connection was slow and ripped several times whilst I was working on Google suite for work.
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Mark Cottrill
(@Markycot) reported
from
Solihull, England
@virginmedia Just phoned, spent 35 minutes on hold, call answered, questions asked, checks being carried out.......... Phone gets put down!!! Do you expect me to call again for the same atrocious service?? @virginmedia @BBCWatchdog
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Anya Kinsella (Anya Fay)
(@Mentalmelodic) reported
from
Rugby, England
@virginmedia That's never been offered to us when we've called. We've spent £60+ buying 2 boosters of our own, whilst telephone operators have assured us that our current router and plan should be enough to cover.
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marie lucid
(@marieluc) reported
from
Coventry, England
@virginmedia please could somebody contact a vulnerable person who has a broken TV box in their bedroom. Has no service. Please phone 07806810206. We can fit it if it can be posted out. No one answering customer services, many thanks
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Neil Merritt
(@NeilM_100) reported
from
Rugby, England
@virginmedia trying to get in touch to change TV package details. I've signed up to a deal for one price but had a confirmation email with a much higher price on. I need to talk to someone! I've tried the text service but even that won't connect me now.
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Jake Hill 🦊🇬🇧⚽️🏏🏊♂️🚵♂️🏃♂️🍷🍕🧀
(@jakeyhill) reported
from
Hinckley, England
@virginmedia why is your chat help on your website no help at all ?
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Mark Cottrill
(@Markycot) reported
from
Solihull, England
@virginmedia for the second day out of the last 60 hours we have no Internet or TV in the B92 area!! You do know the rules are still to work from home if you can don’t you? Atrocious service and reliability!!
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Helen Pegler
(@Hellsbells2604) reported
from
Bedworth, England
@virginmedia having really bad WiFi issues in Cv12 any update please?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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MrYorkshire
(@YorkshireDeeDar) reported
@virginmedia how am I meant to know when my contract is coming to an end so I can cancel your subpar service when your own website doesn’t work half the time. Imagine earning the money you rip people off for to have a website consistently down.
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Daniel W
(@damawa42) reported
Why ******** did my Virgin 360 box start blasting out a "Welcome to Virgin 360" intro at 6:30am at full ******* volume? @virginmedia did you do some kind of automatic update and completely screw it? Completely unacceptable to wake people up like that with presumably buggy update
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Kate
(@ABritishSparkle) reported
@virginmedia the Internets been off since 9pm (ish) yesterday and there's nothing on service checker saying there's a problem? I literally didn't have any TV for over a month end of last year and I wonder why I'm paying such an excessive amount each month for a service that goes
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Vickie Slack
(@vickieisabelle) reported
@virginmedia hi, my Internet has been down for over 5 hours as of now (7:47am). I love in Stockport. What's going on??
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Mark ******
(@MarkSanger2022) reported
@virginmedia What has happend to your site and sorry about the problems with paying you I'm disabled physically and didn't realise I had not got a Direct Debit set up that's why you didn't get paied how do you set up 4k on Virgin box?
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Edd | Archie Hunter 🔲
(@Archie_PLRP) reported
Typical, less than a month into my new contract with @youfibre they announce 6 months free fibre... Why couldn't I have waited for the offer... Not complaining, love the service and its putting Virgin Media to shame... But pennies are tight and that 6 month would been soo good.
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David Wheeler
(@DaveyBoy__77) reported
Couldn’t sleep so i put the tv on and pressed the menu button on the virgin media remote and it’s changed due to an update and it’s absolutely crap 🙄 #VirginMedia #Clueless
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JaimeMarie
(@JaimeMarie17) reported
@virginmedia I don't know which one I am currently on but I haven't been informed of any changes recently?. It's only been in the past few months I've had issues though.. used to have perfect signal in most places then pretty much overnight went to getting hardly anything
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🍁🌿🍄🌻🐾 🌿🍄🌻🐾🍁
(@Lilac_Rainbows) reported
@Wishingwell66 @virginmedia This is not the service I would like to receive from a company!
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Katie Monk-Steel
(@SuperKatie1987) reported
@virginmedia how can I go about getting a upgrade on my WiFi seen as it always shows its working but most nights it shows we have to reboot??! It just stops working but shows online there is no issue?