Virgin Media Outage Report in Hartshill, Warwickshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hartshill, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hartshill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 25: Problems at Virgin Media
Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Hartshill, Warwickshire, England
The most recent Virgin Media outage reports came from the following cities: Coventry, Solihull, Tamworth, Hinckley, Nuneaton and Rugby.
| City | Problem Type | Report Time |
|---|---|---|
 Coventry |
Internet | |
| Solihull |
Total Blackout | |
| Tamworth |
TV | |
| Coventry |
Wi-fi | |
| Coventry |
Internet | |
| Coventry |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hartshill, England
Latest outage, problems and issue reports in Hartshill and nearby locations:
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Jackalyn Hardy 💙
(@JackalynHardy) reported
from
Tamworth District, England
@virginmedia waited for 25mins to get through to discuss changing my contract gave all my details put on hold and then cut off, despite having my number and mobile they haven't even tried to call me back great customer service
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia once again on demand not working. How are you supposed to watch a sky movies film when it stops every 10 seconds to spin a wheel for 10 seconds. Service checker says its fine and the box has been rebooted.
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Jamie Merritt
(@1merritt79) reported
from
Rugby, England
@virginmedia second outage of broadband in as many days in Rugby. Just closed an account - with never any problems and a new one now in my name I've had 2 outages within a week! What is going on? I'm stuck at home with after effects of covid and rely on b/band to watch TV!
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Iain Gorrie
(@oftherain) reported
from
Coventry, England
@virginmedia Trying to resolve a billing issue and coming up against a brick wall and no way forward. My bill increased from £33.50 to £52.50 which I have not agreed to. Can we sort this amicably or do I need to go to the ombudsman to sort things out? Customer service...
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Evan Davis
(@EvanD) reported
from
Solihull, England
@virginmedia Is there an email address I can use instead? I can just tell them the address and send the photos and explain the problem. They turn up whenever and fix it (its on the street, so no one needs to be home) I’ve taped up the lower parts, but up higher it is hanging over a shop sign.
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marie lucid 💙
(@marieluc) reported
from
Coventry, England
@virginmedia can’t access #TysonFury fight ?help
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Sam D
(@skybluechick72) reported
from
Rugby, England
Any one else having @virginmedia broadband issues?
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lee steane 🏆
(@leesteane7) reported
from
Bedworth, England
@virginmedia I want to cancel my contract, is there a phone number i can call as i got cut off last night?
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Paul Ley
(@paul_ley) reported
from
Tamworth District, England
Virgin media sim card is free and it's not worth it. It's really bad. Hardly ever get a signal when out when u do it's about 5mb
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia our broadband is down flashing green light. The service page has a fault shown but check status says its working fine. You need diagnostics for your diagnostics...
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chris
(@Covlad459811) reported
from
Coventry, England
@virginmedia No problem guys managed to get it after about 15 mins
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia Every morning around 9:30 this week, our business broadband has stopped working. Lights look normal and we need to power cycle to get service back. What's going on? Postcode B90 3BD Do you have a back up option available as this affects card payments.
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@vmbusiness Every morning around 9:30 this week, our business broadband has stopped working. Lights look normal and we need to power cycle to get service back. What's going on? Postcode B90 3BD Do you have a back up option available as this affects card payments.
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia Postcode was entered and I was logged in. Running a test reported no problem.
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chris
(@Covlad459811) reported
from
Coventry, England
@Ledscov @virginmedia We are going to cancel the lot tomorrow as good as the product is not prepared to pay this sorta money with the price of everything going us they will be sacrificed
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia It's not faulty. It's not a wifi or broadband issue. You don't have enough backhaul capacity.
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Curtis Thomas
(@curtis_thomas97) reported
from
Nuneaton, England
@virginmedia 2 weeks because of your incompetence and you act like it's not your problem. My partner works from home so explain to me how she will do that because you have failed to provide me the service on the agreed date?
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Ben Ritmeyer
(@benritmeyer) reported
from
Solihull, England
@virginmedia broadband down in B92
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chris
(@Covlad459811) reported
from
Coventry, England
@Wozza5882 @virginmedia Not working for me me either
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lee steane 🏆
(@leesteane7) reported
from
Bedworth, England
After spending 1hr on the phone to @virginmedia to sort a payment issue out they put the phone down on me 😡 will be cancelling my contract as of tomorrow.speaking to people i cant even understand.. Fuming
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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JustineM
(@JustineMarino14) reported
@virginmedia Perhaps focus on your issues rather than jumping to increase prices! Just a thought there
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Jeff Goddard
(@jeff21253) reported
@virginmedia Still down in DA1
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andyp
(@CabsBrighton) reported
@virginmedia Down yet again in Hove. terrible connection all week with buffering streaming and yet prices are going up??
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hog
(@hogmaster2020) reported
@virginmedia How much money did you just make and charge customers for a service u didn't supply Millions in the bank for nothing Are you going to donate that money to charity Or are the managers getting it as a bonus
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Florin Alexandru Branc
(@AlexBranc91) reported
@virginmedia The apologies don't pay the bills... When GiffGaff had network problems for a day, the gave back the money for the whole month... That's an appreciable apology and a network who cares about their customers
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Cheesy_ Beans 🧀 ©
(@Leeds_Campeon) reported
@virginmedia @Jaym7t5 MPs response. The bloke said it would be better if you sent a SMS for example. It's a great idea. If you can send it for service feedback surely you can send one for faults. Electricity companies do it for outages..
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╪ Carol whiteley-TT 🦋
(@caroltchick) reported
@virginmedia Finally just got my service back. No phone broadband wi fi since 7 am. X
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Michael Clark
(@MichaelClark8) reported
@virginmedia My wifi network is still not work. All devices have been disconnected, and when trying to reset connect / we receive a message password incorrect - even though it is the correct password? What should I do?
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Andy Walker
(@educationforum) reported
from
Worcester Park, England
@virginmedia Your customers pay enough to expect 24 hour support. Do better.
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Shaun Brunskill
(@Red0rDead1988) reported
@keithdrickards @virginmedia That’s a nightmare for you then mate. I’ve noticed lately it’s been up and down more than ever! Definitely a concern for the future as it’s just gonna get worse. 5G on my phone worked well until a few weeks back! I’ve had to turn it off now