Virgin Media outages and service status in Hartshill, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Hartshill, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and E-mail.
- The most recent signal from this area was received Jul 25, 1:57 AM GMT+1.
- Internet (38%)
- Total Blackout (25%)
- E-mail (13%)
- Wi-fi (13%)
- TV (13%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Hartshill, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hartshill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 25: Problems at Virgin Media
Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Hartshill, England
The most recent Virgin Media outage reports came from the following cities: Coventry, Solihull, Tamworth, Nuneaton, and Hinckley.
| City | Problem Type | Report Time |
|---|---|---|
 Coventry
|
Total Blackout | 12 hours ago |
|
Solihull
|
TV | 1 day ago |
|
Tamworth
|
2 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hartshill, England
Latest outage, problems and issue reports in Hartshill and nearby locations:
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๐ป๐Tara but a spookier version๐๐ป๐ณ๏ธโ๐๐ฎ๐ธ๐ฎ๐ช (@TheBluestStar) reported from Coventry, England@virginmedia My parents TV and broadband have been down all day. My mum has been calling your customer service line all day and no-one is answering.
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Roger Leitch (@notdodgy) reported from Solihull, England@virginmedia Every morning around 9:30 this week, our business broadband has stopped working. Lights look normal and we need to power cycle to get service back. What's going on? Postcode B90 3BD Do you have a back up option available as this affects card payments.
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Steve Deery (@SteveDeery) reported from Solihull, England@virginmedia That hasn't helped. I just want to talk to somebody. No known service problems in my area
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Hope Ford (@HopeFord1994) reported from Tamworth District, England@virginmedia Day 10 of no internet, partner has rang countless times spent the best part of 5-6 hours in total to various departments. Terrible as a new customer!
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Stuart McCullagh (@stumccullagh) reported from Solihull, England@IanMurphy111 @virginmedia Been with them since Telewest I donโt know why I stay false promises poor service
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Stuart McCullagh (@stumccullagh) reported from Solihull, England@virginmedia Internet down again (had engineer here Monday). Cut off after a 62 minute wait! Tried the app won't let me log in as my password is wrong and it hasn't sent me any new password link (2 hours ago).
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Roger Leitch (@notdodgy) reported from Solihull, England@virginmedia No estimated time. "It's a complex problem". In other words its a network fault not a line fault. Why isn't the number you shared available on your website? The service checker is useless in this scenario. The website says it's working when it isn't.
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chris (@Covlad459811) reported from Coventry, England@Wozza5882 @virginmedia Not working for me me either
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Steve Deery (@SteveDeery) reported from Solihull, England@virginmedia Internet down in B90 4? No service for last 30mins
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John Wilson (@JohnStuWilson) reported from Coventry, England@virginmedia Itโs an intermittent problem just with WiFi, no problem with connection into the house. Your app tells me my hub is too old.
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Simon Oram ๐ (@TheRealSiOram77) reported from Fazeley, England@virginmedia No broadband or TV at the moment. Been poor for a few days. Website just says you're aware of the issue. Can't get through by phone and tried to sign up for updates but keeps failing. WiFi needed for work. Any suggestions?
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Stuart McCullagh (@stumccullagh) reported from Solihull, EnglandHad problems with my TV since September now canโt get any live football or movies @virginmedia
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Stuart McCullagh (@stumccullagh) reported from Solihull, England@IanMurphy111 @virginmedia I am mate awful service
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Jackalyn Hardy ๐ (@JackalynHardy) reported from Tamworth District, England@virginmedia waited for 25mins to get through to discuss changing my contract gave all my details put on hold and then cut off, despite having my number and mobile they haven't even tried to call me back great customer service
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Charlotte (@charlottetomtom) reported from Solihull, England@virginmedia trying to call to cancel my sonโs broadband now heโs left his student digs. Called three times now, get passed to the cancellation team, on hold for 30mins then get cut off. THREE TIMES IN A ROW. please help
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Stephen Cobb, #FBPE ๐บ๐ฆ (@zcobb) reported from Coventry, EnglandMe: Can you tell your supervisor that this email looks a lot like a phishing email? Support Person @virginmedia: I know, a lot of people have said that.
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Jake Hill ๐ฆ๐ฌ๐งโฝ๏ธ๐๐โโ๏ธ๐ตโโ๏ธ๐โโ๏ธ๐ท๐๐ง (@jakeyhill) reported from Hinckley, England@virginmedia why is your chat help on your website no help at all ?
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GodivaPuppyAppeal (@GodivaGuidedogs) reported from Nuneaton, England@itsmeAlexVega @virginmedia Iโve used Virgin Media for years but going to cancel when my current contact expires
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Evan Davis (@EvanD) reported from Solihull, England@O2 @virginmedia Further to this, he has now told me that as I get a ยฃ15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Smeagle The Beagle (@aking4) reported@DeviateDefiant @virginmedia @MoneySupermkt They are so bad, just been ripped off by Virgin but Iโll move soon!
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Robert Walker (@KingBerty1992) reported@DeviateDefiant @virginmedia @MoneySupermkt I went to FTTP and had no end of issues with it switched back to virgin after the cut off however i had to do it as a new customer my wife for me to get that said deal same house same last name and thats how i got around it do it every year now ball ache but saves you thousands
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Shifty (@Shifty_) reported@DeviateDefiant @MoneySupermkt Welcome to Virgin Media, in this house was the same been with them since NTL days and still had better deals for new customers over there loyal paying customers so we switched to Sky. i have to say from my experience had 0 issues.
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Blade _666 ๐ฌ๐ง (@Blade6665100153) reported@trapdoor456 @virginmedia I switched to youfibre, no hassle so far ๐ never drops speed
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EL Divo. (@EugeneLeach) reported@Rugby_Scoop @virginmedia Typical arrogance of ex All Blacks,๐คกwhen we were beating them,they had plenty of excuses. Irish analysts also highlighted the many handling errors of the Irish team. 6 clear turnovers prevented,blatant knock on,we're we had 3/1 overlap,penalty try ? 1st Yellow was 20minute red๐คก
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SFB-Mod (@cycleprawn) reported@DeviateDefiant @virginmedia @MoneySupermkt Scum company. Lying cheats on their OS call centres. Worst customer service Iโve ever experienced.
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Son #2 (@JudgementKAZZ1I) reported@halalzia My friend who works at virgin media says skys customer support is better
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Craig McArdle (@HoMcArdle) reportedAbsolutely no ***** given @virginmedia India and Malaysia are your only options as a customer. Poor people having to deal with vm ****** policies. FYI if you make more than one complaint about the same issue, they close the previous ones as resolved. They simply disappear.
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Mark ๐ฌ๐ง๐ด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ (@MrMarkW67) reported@ClientsSupTech Piss off you scamming cxnt. Hey @virginmedia this account above is pretending to be your support team.
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Oscar (@OsCraven) reported@virginmedia can you improve your customer app experience? Your app is broken and your *** clearly aren't using it to see how broken it is. 1. App refreshes when swapping apps to get your requested information disconnecting Comms with a human with no ability to return 2. Unable to lodge a complaint within app 3. 2 plus hour waiting times on phone 4. Showing incorrect information about my contract (says it's ended, but it definitely hasn't) I've been without WiFi for 3 days and once again I'm stuck having to reach out on twitter to be heard.