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Virgin Media

Virgin Media outages and service status in Hartshill, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Hartshill, including 0 direct reports.
  • The most common problems reported in this area mention Wi-fi.
  • 100% Wi-fi (100%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Hartshill, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hartshill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 9: Problems at Virgin Media

Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Hartshill, England

The most recent Virgin Media outage reports came from the following cities: Tamworth, Coventry, Solihull, Bedworth, and Nuneaton.

CityProblem TypeReport Time
Tamworth Wi-fi 1 day ago
Coventry Wi-fi 6 days ago
Coventry TV 17 days ago
Solihull Wi-fi 28 days ago
Tamworth Internet 29 days ago
Bedworth Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Hartshill, England

Latest outage, problems and issue reports in Hartshill and nearby locations:

  • Andyfoodie
    Andrew Markou (@Andyfoodie) reported from Tamworth District, England

    Hi @virginmedia I live in the B77 4LD area and we use you as our Broadband providers. Has the network gone down and if so approximately when will it get fixed and be back up and running?

  • Irish_Jane_
    Jane (@Irish_Jane_) reported from Hinckley, England

    @virginmedia worst customers service ever!!!!! Can you please sort my issue!!

  • andyjuk
    Andrew Jones (@andyjuk) reported from Solihull, England

    @virginmedia have to say, even with no voice, Stan on your customer support team provides better service than some of the outsourced centres!

  • DanLympany
    Dan Lympany (@DanLympany) reported from Coventry, England

    @virginmedia No there isn't. You guys can't help me? Who can help me then?

  • JohnStuWilson
    John Wilson (@JohnStuWilson) reported from Coventry, England

    Hi @virginmedia, my broadband isn’t working, but when I call the automated message tells me to call later as you’re too busy. How do I get my issue raised and resolved?

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @Ofcom can I complain about @virginmedia to yourselves? Had no TV service for nearly a month with no help.

  • leesteane7
    lee steane 🏆 (@leesteane7) reported from Bedworth, England

    After spending 1hr on the phone to @virginmedia to sort a payment issue out they put the phone down on me 😡 will be cancelling my contract as of tomorrow.speaking to people i cant even understand.. Fuming

  • curtis_thomas97
    Curtis Thomas (@curtis_thomas97) reported from Nuneaton, England

    @virginmedia 2 weeks because of your incompetence and you act like it's not your problem. My partner works from home so explain to me how she will do that because you have failed to provide me the service on the agreed date?

  • andyjuk
    Andrew Jones (@andyjuk) reported from Solihull, England

    @virginmedia can I request someone from your UK customer services makes contact with me being as I feel like one of your Indian agents has lied to me and another has accused me of trying it on.

  • Andybirdlcfc20
    Andy bird (@Andybirdlcfc20) reported from Hinckley, England

    @virginmedia is there a WiFi issue in LE9?

  • Markycot
    Mark Cottrill (@Markycot) reported from Solihull, England

    @virginmedia for the second day out of the last 60 hours we have no Internet or TV in the B92 area!! You do know the rules are still to work from home if you can don’t you? Atrocious service and reliability!!

  • gemmadowneswba
    Gemma Downes (@gemmadowneswba) reported from Nuneaton, England

    @chrislepkowski @rjdowning @virginmedia All of ours are finally back but it’s really poor by Virgin Media

  • steveblyth
    Stephen Blyth (@steveblyth) reported from Stockingford, England

    I don’t mind joining the cacophony confirming @virginmedia is down. Maybe it’s linked to their space program going bankrupt. #VirginMediaoutage

  • _shannonC
    shanny C 🌹 (@_shannonC) reported from Solihull, England

    @virginmedia haha you mean the same forum where they didn’t answer me for days last time, and they didn’t resolve anything???? waste of time. they told me to check the speed and check for area issues. absolutely awful customer service when i’ve been complaining about this for WEEKS now.

  • notdodgy
    Roger Leitch (@notdodgy) reported from Solihull, England

    @virginmedia Every morning around 9:30 this week, our business broadband has stopped working. Lights look normal and we need to power cycle to get service back. What's going on? Postcode B90 3BD Do you have a back up option available as this affects card payments.

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia internet down yet again ..... McDonalds carpark to get their WiFi just for a Zoom call!!!!

  • charlottetomtom
    Charlotte (@charlottetomtom) reported from Solihull, England

    @virginmedia trying to call to cancel my son’s broadband now he’s left his student digs. Called three times now, get passed to the cancellation team, on hold for 30mins then get cut off. THREE TIMES IN A ROW. please help

  • steveblyth
    Stephen Blyth (@steveblyth) reported from Stockingford, England

    Yep. Down twice in one day. @virginmedia

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @IanMurphy111 @virginmedia I am mate awful service

  • notdodgy
    Roger Leitch (@notdodgy) reported from Solihull, England

    @virginmedia It's not faulty. It's not a wifi or broadband issue. You don't have enough backhaul capacity.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • NegdukeG
    Negduke (@NegdukeG) reported

    Jeez still no broadband service from @virginmedia in wa11 area. Not getting much work done today #virginmedia

  • Hayleycauchie
    HAYLEY (@Hayleycauchie) reported

    @virginmedia @futureminds Yes itv live is not working also not on the app

  • tterbsenwod
    Brett Downes (@tterbsenwod) reported

    @virginmedia your companies customer service is an absolute disgrace. I have 5 outstanding complaints with you, and each time you sent some kind of automated response saying all been sorted!

  • madjack1300
    Bob (@madjack1300) reported

    @virginmedia How come my wifes phone bill has gone up from £7.80 Feb to March then £10.30 March to April .It looks like another customer for Gifgaff

  • highflier_100
    Highflier_100 (@highflier_100) reported

    @virginmedia who can I talk to about the poor service you provide to your broadband customers? My contract ends in a month and I can’t wait to get rid!

  • TheShannimal_
    TheShannimal (@TheShannimal_) reported

    Maybe not. Internet is down for a second day running. At least @virginmedia aren’t trying to double the price of our monthly broadband if we stay with them… oh wait, they are.

  • sohailaahmad
    Sohaila Ahmad (@sohailaahmad) reported

    @Hayleycauchie @virginmedia @futureminds Just came on...so just missed the news..no bad thing I guess

  • TidderG
    Tidder green (@TidderG) reported

    @youfibre been trying to upgrade for a over a week now but keep getting passed on if the phone system doesn't go in a loop or tell you there's a application error and hang up on you and today I come home to see that I don't have the public IP i pay for going back to Virgin Media as soon

  • wecipedia
    Alex (@wecipedia) reported

    TNT Sports quality on Virgin Media has been absolutely pathetic of late. Leeds vs West Ham game had audio issues and the picture on Real vs Bayern keeps cutting out. Great stuff 👍

  • rick_x
    rick_x (@rick_x) reported

    @virginmedia I haven't raised a complaint there is no log number and nothing has been confirmed by email. All attempts to do this via PM have been a joke with you asking me to tell you when I'm available, not responding for hours then giving me 5 mins to enter my security details.