Virgin Media Outage Report in Hartshill, Warwickshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hartshill, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hartshill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 06: Problems at Virgin Media
Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Hartshill, Warwickshire, England
The most recent Virgin Media outage reports came from the following cities: Coventry, Tamworth, Nuneaton, Hinckley, Solihull and Rugby.
| City | Problem Type | Report Time |
|---|---|---|
 Coventry |
Internet | |
| Tamworth |
Wi-fi | |
| Tamworth |
TV | |
| Nuneaton |
Internet | |
| Coventry |
Internet | |
| Coventry |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hartshill, England
Latest outage, problems and issue reports in Hartshill and nearby locations:
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Jeff Roach
(@roachie1969) reported
from
Solihull, England
@virginmedia what are the customer service hours at the moment?
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Ryan Parfrey
(@Ryan_Parfrey) reported
from
Coventry, England
@virginmedia still no reply to my complaint!! 1 whole month ago
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Ryan Parfrey
(@Ryan_Parfrey) reported
from
Coventry, England
@virginmedia still no reply to my complaint from 18th November. Great service
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
Had poor internet for months cut off 90% of the time on hold for hours now a 8.5% price increase @virginmedia
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Stuart miller-kirkpatrick
(@mufcsmk) reported
from
Hinckley, England
@virginmedia absolute disgrace, shocking customer service/experience. By bill still isn't sorted can't believe the clowns you pay a wage to #theft #fraud I also have a bill for you for my time wasted on this it's currently £650, it will be arriving at your offices Monday morning
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Stuart miller-kirkpatrick
(@mufcsmk) reported
from
Hinckley, England
@virginmedia "your bill is wrong" No **** Sherlock. @richardbranson can I get a job, it sounds really easy...Turn up, **** up, steal money, not care! counting down until my contract ends...#whatajoke #Shambles #virginmedia ps Mr branson I have a bill for my time wasted on this 👍
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Ryan Parfrey
(@Ryan_Parfrey) reported
from
Coventry, England
@virginmedia still no reply to my complaint a month ago or reply to my tweets. You're awful
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Shaun Reeves
(@shaunreeves) reported
from
Fradley and Streethay, England
@virginmedia Lichfield area having problems. I’ve gone from 600mbps this morning to less than a meg. According to online no know issues. Connect app and your online diagnostic tool doesn’t support Hub4 so can even test that way. Done a rest of hub. Nothing. Help!
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Gaz Curtis
(@GazlarQuackster) reported
from
Rugby, England
Should @virginmedia just accept they are a **** show and refund everyone who’s paid to watch Joshua VS Pulev
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Martin Warren
(@ccfcfan) reported
from
Coventry, England
@debnelson1964 @virginmedia Not working for me
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Running Through Life
(@RunFurnoRun) reported
from
Rugby, England
@virginmedia Is that really important and negates your obligation too clean it up? And is that really down too an innocent member of the public too find that out?
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Shaun Reeves
(@shaunreeves) reported
from
Fradley and Streethay, England
@virginmedia It appears to have been resolved. However it is rather alarming to hear members of our village had been told by your customer service team “the earliest fix would be 6th Jan 2021”.
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Samantha 🤶🏻
(@essjayarr) reported
from
Coventry, England
Think the issue is with Virgin Media now... Sky gang seem to have stuff working again. Fingers crossed Virgin sorts itself.
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Andy
(@a_Muss60) reported
from
Solihull, England
@virginmedia 😱 a 100mb internet, TV and phone service that works.
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Neil Smith
(@nsmith135) reported
from
Bedworth, England
Anyone else have trouble with the boxing being pixelated @virginmedia @SkySportsBoxing
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia wifi down yet again B37 area 1 hour on hold cut off again!
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Ryan Parfrey
(@Ryan_Parfrey) reported
from
Coventry, England
@virginmedia Still no reply to my complaint
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Ryan Parfrey
(@Ryan_Parfrey) reported
from
Coventry, England
@virginmedia still no response to my complaint a month ago
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Dean Kavanagh
(@dean_kavanagh) reported
from
Solihull, England
@barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia I think its our router etc we have poor Internet speed all the time no Internet in certain rooms i actually have better signal with next doors Internet, I've been ringing up for months with no help!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Elsie
(@fuckadoodledont) reported
@virginmedia That's the problem, they're already off & you've still decided to use them. Not impressed.
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Zeeda
(@TheLightProvide) reported
@virginmedia There's been WiFi/internet problems in the Nottingham area all day today, any time on a potential fix?
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Marty Gaunt
(@GauntMarty) reported
@virginmedia I'm believe it has. Issue I have now, I accepted the issue last month in the hope it'd be the end of it, but today proved otherwise. Told I can't reopen a complaint, a call "cut off", battered my head off a wall talking to an agent and still awaiting an email to provide feedback.
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Gem
(@Gem52964654) reported
@virginmedia is the worst company I have ever had the displeasure of dealing with. Once again 2hrs of my time wasted for an issue ongoing from June!!! Hopefully I will get further with CISAS.
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mistress daisiechains🌼
(@dizzychains) reported
Finally got through to an actual human at virgin media and they said the outtage problems have been an issue since the 8th of August and should be fixed by Friday..?! First I’ve heard of it ffs
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Ryan Avant 🔰
(@NoctemAvant) reported
@virginmedia hi really struggling to get data abroad with Movistar. Only just gone down tonight?! Can call but no data?
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M~sHeLL🕷
(@MujahidJabbi) reported
@Knowlesey95 @virginmedia Their customer service is very bad, same thing happened to me not too long ago but I was fortunate enough to meet this nice IT guy on Instagram (CliffView_Techz) contact him he is really Fast and Reliable.💯
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Jim Sinclair
(@WhyNotts_) reported
@virginmedia Hi Thanks for your advice re: inability to record radio programmes & set up times to record parts of programmes (first five mins of national & local news broadcasts for example) but unfortunately my problems have yet to be resolved 😥
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Richard Ferris
(@shizoor) reported
@francesweetman @declankenny94 I had a sneaky box under my telly here in Wales. I watched Netflix and used my VirginMedia connection. Combination of ShadowSocks, VPN, etc. Had it on my phone and local cops would run up to watch me **** myself and turn it all off lol.
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Thorbjorn Tellefsen
(@tweetofthunder) reported
@virginmedia But a cheque? Maybe this side of Christmas? Are you able to help? Unable to start chats on your website and I refuse to queue on the phone. You’re just hard to get hold of