Virgin Media Outage Report in Stockingford, Warwickshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stockingford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockingford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Stockingford, Warwickshire, England
The most recent Virgin Media outage reports came from the following cities: Coventry, Solihull, Rugby, Nuneaton, Hinckley, Tamworth and Bedworth.
| City | Problem Type | Report Time |
|---|---|---|
 Nuneaton |
TV | |
| Coventry |
TV | |
| Coventry |
Internet | |
| Coventry |
Internet | |
| Coventry |
Internet | |
| Coventry |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stockingford, England
Latest outage, problems and issue reports in Stockingford and nearby locations:
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Ade1701
(@Ade1701) reported
from
Dorridge, England
@virginmedia Don’t try and pass the buck! It’s NOT a windows issue, it ONLY occurs on this Virgin network!
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Ben Gorman
(@bjwgorman) reported
from
Solihull, England
@virginmedia Always but it makes no difference. There have been issues where I live since the start of lockdown. I have made a complaint but it’s gone no where.
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John Grant
(@skyblue_boy) reported
from
Coventry, England
@djmattye @EE @virginmedia Many call centres are the same. If it’s not what they want to tell/sell you it is a problem to them.
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Neil Churchard
(@Neil_Churchard) reported
from
Solihull, England
Wow just had the worst customer service from @virginmedia can’t say I’ll be staying a loyal customer at this rate 😤
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Ade1701
(@Ade1701) reported
from
Dorridge, England
@virginmedia After more than FOUR HOURS on the phone I eventually got someone competent from billing to confirm I am eligible for one free booster and someone else to talk me through fixing the security issue. You seriously need to prioritise vulnerable customers!
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Ian Duffy , (Goonerian) 🔴⚪
(@goonerian22) reported
from
Nuneaton, England
Powercut in #nuneaton #camphill in the afternoon and now @virginmedia has gone down night wat ******** going on !!!
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Matt'
(@Matt_Francis98) reported
from
Fazeley, England
Virgin media are the worst internet providers there is for sure
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Ade1701
(@Ade1701) reported
from
Dorridge, England
@virginmedia First thing I did, and I run them regularly. Only 53.46 Mbps download and just 9.99 upload on a supposedly 100Mbps service! On a wifi laptop right next to the router it’s just 23.43 and 10.08
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Sophy Ellis
(@SEllisXD) reported
from
Coventry, England
@virginmedia Look at that on hold then cut off storey of this issue.... again and again and again and again I’ll just do the same again tomorrow
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Ade1701
(@Ade1701) reported
from
Dorridge, England
@virginmedia Still on bloody hold! Can somebody in the Virgin Media call centre please pick up the damn phones!!! What the Hell are vulnerable, elderly customers supposed to do?!
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Ade1701
(@Ade1701) reported
from
Dorridge, England
@virginmedia Does anyone at Virginmedia ever actually answer phones? Calling from my parent’s number, supposed to be listed as vulnerable/priority. No answer for over 40 minutes! The hold music is torture, and zero indication of how long the queue is! Your customer service sucks!
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Diane Davies
(@DiDav246) reported
from
Coventry, England
@virginmedia it is unlikely to be a record bearing in mind previous experience but we have now been on phone to you for 1 hour 45mins and still problem not resolved
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Seánna Holland
(@seannahj) reported
from
Kenilworth, England
@virginmedia Still waiting..... this is beyond a joke now... appalling service absolutely no updates and no communication #virginmediadown #poorcustomerservice @virginmedia #Shocking
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Ade1701
(@Ade1701) reported
from
Dorridge, England
@virginmedia Waited over an hour on hold only to be hung up on by an extremely rude call centre operative after explaining I’m trying to administer my father’s account as he’s just died! @virginmedia you disgust me!
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John Stanton
(@Stanton_J) reported
from
Solihull, England
@virginmedia help required, #customerexperience #badcustomerservice waiting for a call back since 1pm yesterday, Six times complained about the issue in last year each time told it will be sorted and it isn’t.... Do you want this customer or do you want to lose another to @skytv
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
Only 3 months until i can get rid of @virginmedia awful internet even worse customer service!
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Diane Davies
(@DiDav246) reported
from
Coventry, England
Now been on the phone to Virgin Media for 1 hour 45 mins and problem still not resolved
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Seánna Holland
(@seannahj) reported
from
Kenilworth, England
@virginmedia so current outage in my area and predicted fix time is 4pm tomorrow??? Surely that can't be right?
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Ade1701
(@Ade1701) reported
from
Dorridge, England
@virginmedia Network security warnings, poor speed (even on direct cabled link to router), and we need a wifi booster which with the broadband, phone and tv package I believe is included. Still on hold after two hours! Wasted yesterday waiting for a response on so-called ‘live chat’!
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Sophy Ellis
(@SEllisXD) reported
from
Coventry, England
@virginmedia call dropped AGAIN 3rd time today from technical support, can’t use your online service as it’s saying I am no longer a customer but thanks for taking my bill payment today. That’s another 4 hours I won’t get back why is it so impossible to actually get some help?!?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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B Rishworth
(@DrRishworth) reported
@virginmedia Well as soon as I can be I will be sadly switching as I have just gone round in circles with customer services.
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TimeyWimey
(@SonicDalek) reported
@virginmedia SERIOUSLY! you're increasing the cost of my package by £9 a month! For what? To watch endless reruns of stuff I've seen so many times before, for a landline I never use and for broadband that's sporadic at best. Other options are now being considered #daylightrobbery
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chanice
(@chanicea_) reported
@virginmedia what time are your phone lines open? Need to speak to someone about my Hub and WiFi Pod issue that I’ve been having since Friday evening
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Julia Russell
(@JuliaRu03046543) reported
@virginmedia useless internet, continually going down, list so much work and tonight, on/off/on/off, poor service
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Emma Swinton
(@Emma_Swinton) reported
@virginmedia @_alicebeer Things I’ve learned this evening after 2.5hrs on phone to Virgin Media. A. I’ve been lied to, B. Resolution date possibly 6 Feb (not guaranteed) C. Technician should never have been auto cancelled as doesn’t appear anyone’s working on a fix for outage
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Chris Roe
(@chrisroejourney) reported
@virginmedia you need to get a customer service person to call me same issues nothing resolved not good enough
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natalie maloney
(@MaloneyNatalie) reported
@virginmedia I don’t have time to be waiting on the phone ! I’ve instructed my bank to cancel the direct debit ! I’ve tried with you guys but waiting 7 hours is a disgrace
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Daniel Gilbody
(@gilbodyd) reported
@virginmedia Finally have a case number from the Information Commissioners Office now so might get somewhere! Just need my complaint transcripts from Virgin now which I first requested back in Nov22 and have re-requested again today… #endthecalls @virginmedia #virginmedia #GDPR @ICOnews
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Ray Bentos
(@baldydrawnboy77) reported
@ShockLad @virginmedia Same issue here. Usually starts late afternoon and continues into the evening. Terrible service.
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Michael
(@michaelnevin1) reported
@virginmedia is it normal to have such a poor WiFi range? Absolutely shocking and you never ring back.