Virgin Media outages and service status in Stockingford, England

Problems in the last 24 hours in Stockingford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockingford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stockingford, England

The most recent Virgin Media outage reports came from the following cities: Tamworth, Solihull, Coventry, Hinckley, and Nuneaton.

City	Problem Type	Report Time
Tamworth	Internet	11 hours ago
Tamworth	Wi-fi	12 hours ago
Solihull	Total Blackout	8 days ago
Coventry	TV	13 days ago
Coventry	Wi-fi	16 days ago
Solihull	Wi-fi	16 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stockingford, England

Latest outage, problems and issue reports in Stockingford and nearby locations:

• 
  Frugalista (@frugalista1) reported 1 minute ago from Dorridge, England

  @virginmedia Typical Virgin Media response. Passing me on. Not actually solving the problem. I will never come back to @virginmedia and will advise all my friends never to think of using you.

• 
  Roger Leitch (@notdodgy) reported 8 minutes ago from Solihull, England

  @virginmedia You only pay out for a total loss of service. So it can be unusable but still limping along and you won't pay out. Personally I am hoping for another provider to get around to rolling out fibre in my area.

• 
  Anya Kinsella (Anya Fay) (@Mentalmelodic) reported 13 minutes ago from Rugby, England

  @virginmedia That's never been offered to us when we've called. We've spent £60+ buying 2 boosters of our own, whilst telephone operators have assured us that our current router and plan should be enough to cover.

• 
  Pat Ryan (@b1gpat) reported 13 minutes ago from Nuneaton, England

  @virginmedia Netflix channel 150 says "Not authorised". Was working ok a couple of days ago. How do I fix this please? Not a problem with my account. Netflix is working fine on my phone.

• 
  julie marlow (@iamthemummy) reported 13 minutes ago from Ibstock, England

  @virginmedia @virginhelp Refund me 6 weeks line rental for a start ... issue adapters to all house holds on the land line system before you change to hub, so customers are not left unable to make or receive calls.

• 
  Mark Cottrill (@Markycot) reported 20 minutes ago from Solihull, England

  @virginmedia for the second day out of the last 60 hours we have no Internet or TV in the B92 area!! You do know the rules are still to work from home if you can don’t you? Atrocious service and reliability!!

• 
  Stuart McCullagh (@stumccullagh) reported 23 minutes ago from Solihull, England

  @IanMurphy111 @virginmedia I am mate awful service

• 
  Steve Deery (@SteveDeery) reported 25 minutes ago from Solihull, England

  @virginmedia any chance we could have one day (just one day) where your broadband stays online? Down for an hour in B90

• 
  Mick Sharry Esq. (@Mylesahead) reported 34 minutes ago from Coventry, England

  @virginmedia internet down , is there a problem ? I am working from home & need it ? What time does you office open ?

• 
  Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported 37 minutes ago from Coventry, England

  I just spent about 20 minutes trying to find out why I'm getting email from @virginmedia about a SIM that I didn't order. As far as I can tell, the email is legit and Virgin is sending me, and a lot of other people, a replacement SIM "to improve service." Did I miss a memo?

• 
  Stuart McCullagh (@stumccullagh) reported 40 minutes ago from Solihull, England

  Not only did I have to go out to watch the football because Sky Sports doesn’t work BBC has gone down so can’t even watch MOTD thanks @virginmedia

• 
  Helen Pegler (@Hellsbells2604) reported 42 minutes ago from Bedworth, England

  @virginmedia having really bad WiFi issues in Cv12 any update please?

• 
  Jackalyn Hardy 💙 (@JackalynHardy) reported 44 minutes ago from Tamworth District, England

  @virginmedia waited for 25mins to get through to discuss changing my contract gave all my details put on hold and then cut off, despite having my number and mobile they haven't even tried to call me back great customer service

• 
  Stuart McCullagh (@stumccullagh) reported 45 minutes ago from Solihull, England

  @virginmedia TV completely down this morning ,it’s been intermittent since September nobody helps me just fobbed off. Who is the ombudsman over you I can complain to? I’m no longer prepared to keep paying for services I’m not getting.

• 
  shanny C 🌹 (@_shannonC) reported 45 minutes ago from Solihull, England

  @LenFPS @virginmedia they don’t care. it only happens 7pm onwards but will happen until the next morning so I can’t stream or anything. and they’re telling me to write on a forum as if that will fix it😤

• 
  Evan Davis (@EvanD) reported 46 minutes ago from Solihull, England

  @O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM

• 
  Stuart McCullagh (@stumccullagh) reported 53 minutes ago from Solihull, England

  @virginmedia how can i speak to someone about my MOBILE account? my password doesn't work & your telling me my moms maiden name isnt correct!

• 
  Simon Oram 💙 (@TheRealSiOram77) reported 54 minutes ago from Fazeley, England

  @virginmedia No broadband or TV at the moment. Been poor for a few days. Website just says you're aware of the issue. Can't get through by phone and tried to sign up for updates but keeps failing. WiFi needed for work. Any suggestions?

• 
  Chris Roberts (@LittleTed84) reported 55 minutes ago from Hinckley, England

  @OpenreachHelp Could you confirm if Virgin Media are planning to utilise the same exchange as they are expanding there network in the same area.

• 
  Roger Leitch (@notdodgy) reported 60 minutes ago from Solihull, England

  @virginmedia Broadband connection and WiFi are stable but connectivity is intermittent-keeps losing connection every few minutes for 30 seconds. This is a network fault but I cannot find an option to report it. B90 1LB

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stephen Maddock (@stephenm68) reported 4 minutes ago

  In the meantime the @virginmedia ‘supervisor’ whom I waited 90 mins to talk to on Tues night, & who promised to escalate our outage to engineering so I could have SOME INFORMATION, has of course not been in touch Just like the other supervisor who made the same promise last week

• 
  Andrea Cook 🧷 💙 (@F3Lollipops) reported 6 minutes ago

  @virginmedia we've had CS2004 on all channels since yesterday. I spent a long time in a live chat last night & was assured it would be fixed by 11pm last night but it's not. This is unacceptable. At what point do you compensate for not providing the service for which you're paid?

• 
  Vik Chauhan (@chauhanvik) reported 8 minutes ago

  @virginmedia I need to cancel the appointment but it isn’t let me when I log in etc.

• 
  D (@dh164481) reported 16 minutes ago

  @thetvroom Same issue on virgin media

• 
  Gary Adams (@GazzaAdams) reported 16 minutes ago

  @virginmedia I need this escalated as a formal complaint regarding fault **F012421201**, because the information Virgin Media is providing has now become demonstrably contradictory. At **08:01 today, 20 August**, Virgin Media told me: “Our engineer is on site and they're working to fix the problem.” The estimated repair time given was **18:00 today**. At **15:27 today**, after I have been without service for most of the day, Virgin Media has now told me: “We have identified the problem and an engineer is on their way.” The estimated repair time has also been moved to **14:10 tomorrow, 21 August**. These statements cannot both accurately describe the progress of the same fault. An engineer who was already **on site and working on the problem at 08:01** cannot subsequently be **“on their way” at 15:27** without some explanation. I fully understand that a complex network fault may take longer to repair than initially anticipated, and that estimated restoration times can change. That is not my complaint. My complaint is that Virgin Media is repeatedly providing contradictory factual information about the status of the repair, while I remain without the service I am paying for. I consequently have no confidence in the estimated restoration times being provided. Please therefore: 1. **Log this as a formal complaint and provide me with the complaint reference.** 2. Confirm the actual current status of fault **F012421201**, rather than repeating the automated status information. 3. Explain how an engineer could be reported as on site and working at 08:01 but “on their way” at 15:27. 4. Confirm when the outage affecting my service officially began and that the full period of loss of service has been recorded against my account. 5. Confirm what automatic compensation I will be entitled to for the complete loss of service, where applicable. I have retained screenshots of the outage updates and their timestamps. Please respond to the specific points above rather than sending me another automated repair estimate.

• 
  Paddy Sweeney (@PaddySw99745534) reported 18 minutes ago

  @virginmedia @hockeybee Taking too long to sort this issue. Listen to your Technician who said a new Box is required. I may be 82 but you will not come out of this good. Paddy Sweeney

• 
  john (@jhargie4) reported 22 minutes ago

  @o2 @virginmedia @Virgin CEO LUTZ SCHUELER seems only your bot accounts actually care about the customer

• 
  Eyezwideopen (@Eyezwideopen3) reported 24 minutes ago

  DO NOT SIGN UP FOR THIS COMPANY, WORST COMPANY EVER. WILL CHANGE THINGS ON UR ACCOUNT WITHOUT CONSENT AND THEN ADD LATE FEES @virginmedia

• 
  Majella Driscoll (@MajellaDri38601) reported 26 minutes ago

  @TheMandyGall Tommy was ok until virgin media brainwashed him but hey ho his kids will grow up knowing daddy pushed this fake **** on them

• 
  Ally (@allypetrie81) reported 28 minutes ago

  @virginmedia must be the most incompetent and negligent company I have ever had the misfortune to deal with. Account hacked and a fraudulent email now linked to my account for a month now. Zero help offered and no interest in removing the email. Anyone else had this?