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Virgin Media

Virgin Media Outage Report in South Normanton, Derbyshire, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in South Normanton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in South Normanton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near South Normanton, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Mansfield, Ilkeston, Chesterfield, and Alfreton.

CityProblem TypeReport Time
Nottingham Internet 14 hours ago
Mansfield Total Blackout 2 days ago
Mansfield Wi-fi 2 days ago
Ilkeston Internet 2 days ago
Nottingham Wi-fi 3 days ago
Nottingham TV 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near South Normanton, England

Latest outage, problems and issue reports in South Normanton and nearby locations:

  • Jamiehickling15
    Jamie Hickling (@Jamiehickling15) reported from Hucknall under Huthwaite, England

    Ay yoo, @virginmedia, fix my mans @siMzaahh wifi it's been down 4 days and I need my Warzone duo back online.🤨

  • moore2_jayne
    Jayne Moore (@moore2_jayne) reported from Annesley, England

    @virginmedia @Ofcom how is it acceptable to have no service staff picking up a call after 90 minutes and to leave a vulnerable older person with no telephone?

  • trevortuffin
    trevor tuffin (@trevortuffin) reported from Blackwell, England

    VIRGIN MEDIA YOUR SERVICE IS NOT FIT FOR PURPOSE MR MUSK AND SKYLINK IS FAR MORE ATTRACTIVE WHEN IT ARRIVES HERE AND FAR FAR SUPERIOR.

  • Michaelh747
    Michael Harrison (@Michaelh747) reported from Staveley, England

    @richardbranson yo! Can you fix my internet? @virginmedia

  • MJNashy
    Matthew Nash (@MJNashy) reported from Hucknall under Huthwaite, England

    @Tash__Wilson @virginmedia Their customer service isn’t good. I had direct debit cancelled by them (didn’t tell me) and charged me for moving house (again didn’t tell me). Them and Sky are similiar, they’ll happily take money but even when it’s their fault the most you get maybe and apology and credit.

  • MissBeBop
    Bhavna 🙋🏽‍♀️ (@MissBeBop) reported from Eastwood, England

    @virginmedia any idea of when service will resume in NG16 as currently trying to work from home with no internet 😩

  • Michaelh747
    Michael Harrison (@Michaelh747) reported from Staveley, England

    @virginmedia Well it keeps cutting out and I still haven't had a response about my broken network port on the router. I'm just stuck

  • fabs2305
    Fabio Gardella (@fabs2305) reported from Sutton in Ashfield, England

    @virginmedia service is totally disgusting, rang on behalf of my mother in law...who is 78 and on state pension....first time offered her package at £44.20 then after wanting to to think about it rang back 20 mins later to be told it’s £57 per month end of story utterly shocking

  • robbiederby
    Robin Palmer (@robbiederby) reported from Derbyshire, England

    @zanti @VodafoneUK Yes, but compared with the likes of other networks, my tablet has a @virginmedia SIM in it and that consistently gets between 70-100Mbps.. And they don't even run their own mobile network!

  • Tomasu87
    Thomas Robinson (@Tomasu87) reported from Staveley, England

    @virginmedia I can’t login in to my email it’s says that part of the site is down do u knowwhen it mite working again

  • moore2_jayne
    Jayne Moore (@moore2_jayne) reported from Annesley, England

    @virginmedia please can you inbox me urgently about restoring my dementia Mums phone line - been holding for over an hour with no human to help - this is urgent. Poor service so far.

  • Michaelh747
    Michael Harrison (@Michaelh747) reported from Staveley, England

    @virginmedia Well one of my network ports still isn't working. Had the router for years. Anyway I can get a replacement?

  • JazGreer
    Jaz Greer (@JazGreer) reported from Derbyshire, England

    @virginmedia taking two days, and waiting 29 hours since last chat message was responded to to try to change my package! Started chat Friday night, been passed three times to different people and now no response! This is NOT good customer service irrespective of Covid....

  • trevortuffin
    trevor tuffin (@trevortuffin) reported from Blackwell, England

    VIRGIN MEDIA NOT FIT FOR PURPOSE YET AGAIN MY INTERNET HAS DROPPED OUT BUT NO OFFER OF SOME REFUND COME MR MUSK HURRY AND GET THAT SKYLINK HERE IN UK SO I CAN GET RID OF POOR SERVICE FROM VIRGIN MEDIA.

  • MarkHaydock5
    Mark Haydock (@MarkHaydock5) reported from West Bridgford, England

    @StuartRoss64 @virginmedia Hope they get back to you Stuart. Disgraceful service!

  • StephenKFrost1
    Stephen (@StephenKFrost1) reported from Eastwood, England

    @virginmedia work done on our internet network has left us with weak security at the same time this was happening I had a new update on my Apple iPhone. Not ver happy with situation.

  • Tomasu87
    Thomas Robinson (@Tomasu87) reported from Chesterfield, England

    Hi @virginmedia your email part of the web site has been down for about week now

  • ChrisMaltby
    Chris Maltby (@ChrisMaltby) reported from West Bridgford, England

    @virginmedia It found no issues although the hub did feel rather warm. I’ve rebooted it and I guess we’ll see what happens tomorrow. Not holding my breath as it’s been a daily occurrence for over a week now. Thanks for your help so far 👍

  • ChrisMaltby
    Chris Maltby (@ChrisMaltby) reported from West Bridgford, England

    @virginmedia Hi Virgin Media, been having internet issues for a couple of weeks now, connection dropping for no reason. A reboot usually does the trick but it’s several times a day. Superhub 3. Frustrating as hell, any ideas?

  • Michaelh747
    Michael Harrison (@Michaelh747) reported from Staveley, England

    @virginmedia hey guys! One of my network ports on my router has stopped working. Any ideas if I can get a new router? I can DM you my details?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Rkinguk7
    Ryan King (@Rkinguk7) reported

    @virginmedia Hey virgin. Broadband has been down in AL7 since 10am. Website says there isn't a problem but customer services said there's a problem they don't know how to fix. Anywhere I can get updates?

  • Char_inWndrland
    Charlotte (@Char_inWndrland) reported

    @virginmedia Constant intermittent broadband outages. Complaint raised and awaiting a response.

  • _aimz
    aimz (@_aimz) reported

    @virginmedia New customer here, ordered fibre optic broadband, got quick start like advised online… it arrived this evening, only to find out I don’t have the correct wall socket (no information about this at all on the website when ordering?), no number in the box or info on

  • callevedado
    anne walsh (@callevedado) reported

    @virginmedia @VirginVoyages VM customer in Dublin and most unhappy that you are not providing bbc @4! Always had it until tonight and no warning... Will-be going to Sky if this is not restored !

  • rik1375
    Rik Weir (@rik1375) reported

    @virginmedia Yes its everything and seems like an ongoing problem since January at least.

  • AnthonyC2Shaw
    Anthony Shaw (@AnthonyC2Shaw) reported

    @virginmedia 11pm and my internet has completely gone off again. Shocking service.

  • steeleyp_
    PS (@steeleyp_) reported

    @Altogether_M @virginmedia What a miserable sod you are. The fact they're expanding the network in your area would scream there being a high demand for faster broadband. There's always one moaner.

  • PallawelaJanani
    Janani Pallawela (@PallawelaJanani) reported

    @virginmedia why charge my elderly parents £240 to terminate their contract?They have been loyal customers for years & are selling their house at short notice to move to assisted living due to a rapid decline in health. Your network doesn’t cover their new address. Total rip off.

  • andywes22182775
    andywest (@andywes22182775) reported

    @virginmedia All I wanted was a price to upgrade my package to include TV but with the full house package rather than the mixit package offered to me, The web app was no help and just kept bouncing me back to the upgrade screen I started on.

  • zI4ltY6GUpw74AE
    bernard (@zI4ltY6GUpw74AE) reported

    @virginmedia If thats the case then there is something seriously wrong with your security process. Its a joke having to sign in EVERY time. Why has this only happened in the last two months when it was perfectly fine before? I need better help than this if Virgin wants to retain my custom.