Virgin Media Outage Report in South Normanton, Derbyshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in South Normanton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in South Normanton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near South Normanton, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Mansfield, Nottingham, Chesterfield, Ilkeston, Matlock, Sutton in Ashfield and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Mansfield |
Internet | |
| Mansfield |
Internet | |
| Nottingham |
TV | |
| Chesterfield |
Internet | |
| Nottingham |
Internet | |
| Chesterfield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near South Normanton, England
Latest outage, problems and issue reports in South Normanton and nearby locations:
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Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@virginmedia Hi Virgin Media, been having internet issues for a couple of weeks now, connection dropping for no reason. A reboot usually does the trick but it’s several times a day. Superhub 3. Frustrating as hell, any ideas?
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Fabio Gardella
(@fabs2305) reported
from
Sutton in Ashfield, England
@virginmedia service is totally disgusting, rang on behalf of my mother in law...who is 78 and on state pension....first time offered her package at £44.20 then after wanting to to think about it rang back 20 mins later to be told it’s £57 per month end of story utterly shocking
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Laura Plumbley
(@LauraPlumbley) reported
from
Kimberley, England
@virginmedia my order has been parked since the 14th the customer service team are supposed to be getting in contact? Have tried calling with no answer and then the call was just cut off. I really need to get this sorted
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Jaz Greer
(@JazGreer) reported
from
Derbyshire, England
@virginmedia taking two days, and waiting 29 hours since last chat message was responded to to try to change my package! Started chat Friday night, been passed three times to different people and now no response! This is NOT good customer service irrespective of Covid....
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Michael Harrison
(@Michaelh747) reported
from
Staveley, England
@virginmedia hey guys! One of my network ports on my router has stopped working. Any ideas if I can get a new router? I can DM you my details?
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HaloOolee
(@lolom5m5) reported
from
West Bridgford, England
@virginmedia I moved to new house and I’m struggling with moving my internet. No one help me, live chat , phone call, moving team 💔💔. Each services have transferred me to other by answer machine !!!! What happened !!!
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Matthew Nash
(@MJNashy) reported
from
Hucknall under Huthwaite, England
@Tash__Wilson @virginmedia Their customer service isn’t good. I had direct debit cancelled by them (didn’t tell me) and charged me for moving house (again didn’t tell me). Them and Sky are similiar, they’ll happily take money but even when it’s their fault the most you get maybe and apology and credit.
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Michael Harrison
(@Michaelh747) reported
from
Staveley, England
@richardbranson yo! Can you fix my internet? @virginmedia
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Robin Palmer
(@robbiederby) reported
from
Derbyshire, England
@zanti @VodafoneUK Yes, but compared with the likes of other networks, my tablet has a @virginmedia SIM in it and that consistently gets between 70-100Mbps.. And they don't even run their own mobile network!
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Jayne Moore
(@moore2_jayne) reported
from
Annesley, England
@virginmedia @Ofcom how is it acceptable to have no service staff picking up a call after 90 minutes and to leave a vulnerable older person with no telephone?
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Jayne Moore
(@moore2_jayne) reported
from
Annesley, England
@virginmedia please can you inbox me urgently about restoring my dementia Mums phone line - been holding for over an hour with no human to help - this is urgent. Poor service so far.
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Rikki Walker
(@rikkiwalker) reported
from
Annesley, England
Let down by both @TravelodgeUK and @virginmedia in one weekend. I must be a lucky guy :/
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Thomas Robinson
(@Tomasu87) reported
from
Staveley, England
@virginmedia I can’t login in to my email it’s says that part of the site is down do u knowwhen it mite working again
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Mark Haydock
(@MarkHaydock5) reported
from
West Bridgford, England
@StuartRoss64 @virginmedia Hope they get back to you Stuart. Disgraceful service!
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Thomas Robinson
(@Tomasu87) reported
from
Chesterfield, England
Hi @virginmedia your email part of the web site has been down for about week now
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Jade Lewis
(@JadeLewis92) reported
from
Felley, England
@virginmedia I need to cancel my services but I can't get through on the phone or on the website. How am I supposed to cancel?!
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Michael Harrison
(@Michaelh747) reported
from
Staveley, England
@virginmedia Well one of my network ports still isn't working. Had the router for years. Anyway I can get a replacement?
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🌹 M-K 🌹 🇮🇪 (KATE)
(@marie_kate2) reported
from
Matlock, England
@RaziqulYT @virginmedia Tell them to *******. Mine is 4g and has never dropped. 3network.
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🌹 M-K 🌹 🇮🇪 (KATE)
(@marie_kate2) reported
from
Matlock, England
@RaziqulYT @virginmedia 11years and never had a problem 👍
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Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@virginmedia It found no issues although the hub did feel rather warm. I’ve rebooted it and I guess we’ll see what happens tomorrow. Not holding my breath as it’s been a daily occurrence for over a week now. Thanks for your help so far 👍
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Christopher Calvert (he/him)
(@XtopherCalvert) reported
I swear @virginmedia is playing games with me! I've had intermittent WiFi for 2 days. On the Broadband status checker it says no issues. I call them & the first thing it says is that there's a problem in our area. So why not update the site with that info?!
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Christopher Calvert (he/him)
(@XtopherCalvert) reported
@virginmedia No, I entered my a/c number and area reference and then the automated response said there was a complex problem that engineers would take time to resolve. Yet, when I enter my postcode in your website, it says all is fine?!
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bee ♡ ☆
(@_BEE2121_) reported
@s2x_a Is it virgin media by any chance cause they’re SO bad!! 😩 u can complain tho to most wifi providers about bad connection and they should provide a free booster box. I know it doesn’t help rn but for in the future
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LeeButterley
(@LeeButterley) reported
@virginmedia Yes they have to dig up the road and that's going to take 8 weeks. An engineer came by last week, turn-on due tomorrow, but only informed today of delay. Then the call centre just tried to make it almost impossible to cancel. Truly atrocious service.
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Jëñ🤑
(@JenoxCyde) reported
What’s going on with Virgin Broadband! I’ve had no service on my network or phone/TV since last night, it’s affecting me WFH @virginmedia
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Mo Manya
(@MoMany4) reported
@Guled_20 @virginmedia Probably never
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Andrew webb
(@Webby223) reported
@virginmedia Is there an issue with email? The service desk is for hardware / broadband but not email - I cannot log in to webmail or download to iPhone / Mac being told ther service is currently unavailable??
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Mealla
(@Meallat) reported
@virginmedia is there an issue in the blackrock area? Business wifi down for the last 30 mins so cannot accept payments
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Keys Walker
(@keyswalker) reported
@virginmedia your organisation and customer service has been an absolute joke. Today a 3rd engineer has turned up to install inside arranged by yourselves when external works are yet to be completed, a complete waste of everyone’s time. Tomorrow marks 4 weeks of no internet!
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MISTA FRAZAN
(@MISTA_FRAZAN) reported
@virginmedia Can you confirm if you would charge an existing in contract customer who moves to a new build property where you can not provide the service?