Virgin Media Outage Report in Burton Joyce, Nottinghamshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Burton Joyce, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Burton Joyce and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 16: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Burton Joyce, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Mansfield, Nottingham, Ilkeston, Newark on Trent, Sutton in Ashfield and Kirkby in Ashfield.
| City | Problem Type | Report Time |
|---|---|---|
 Mansfield |
Phone | |
| Nottingham |
Internet | |
| Nottingham |
TV | |
| Nottingham |
Total Blackout | |
| Nottingham |
TV | |
| Mansfield |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Burton Joyce, England
Latest outage, problems and issue reports in Burton Joyce and nearby locations:
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heathermayfield
(@loobilou) reported
from
Balderton, England
Could a twitter friend give me the number to phone Virgin Media -the internet is down and Newark’s rubbishy 3 G never loads anything in my phone.
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia It's been like this for a while. I cannot rely on the service at all.
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Jason Jordan
(@DoubleJay180) reported
from
Cotgrave, England
@virginmedia What great service your emergency phone number is invalid for your expansion works.
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Steve Barlow
(@red_dog14) reported
from
West Bridgford, England
@dingdinghopkin @winnits @virginmedia Product good, terrible company.
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia What would be really good is if you send out a message to your customers telling them there is an issue rather than leaving it to them to find out that they cannot use your services.
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Jason Jordan
(@DoubleJay180) reported
from
Cotgrave, England
@virginmedia Sent. If you have the capability to get this fixed quickly it would be appreciated. This is not a major city it's a village with poor mobile data connectivity.
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matt downing
(@mattdowning5) reported
from
Selston, England
@virginmedia How about just giving your customers reliably service for the extortionate prices. We can look after our kids as parents. You do your job as service providers. I don't want my kids in borstal
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.
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Carrie
(@xCarrie82x) reported
from
Kimberley, England
@virginmedia Broadband and smart tv still up and down!! Wouldn’t mind but worked all day and just wanted to catch up online and chill watching TV! #virginmediadown #lockdown #NHSworkers
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Paul
(@teaguestar) reported
from
Clifton, England
@virginmedia Your customer service ( that’s a complete trade description act wording) are shocking . 40 mins waiting cut off twice . Garbage
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Barry Penaluna
(@Toonbazza) reported
from
Bingham, England
@virginmedia any chance of someone arranging a callback for a contract issue. Spoken to 4 advisors over 2 weeks, not one of them has done what they said they would, latest one said 3 days ago he'd get a manager to call us, still nothing
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Barry Penaluna
(@Toonbazza) reported
from
Bingham, England
@jerseykasoo @virginmedia Service is terrible, and I forgive it a little at the current time but theyre always bad to deal with. We've been sorting a new deal, 1st advisor didn't phone us back to finalise, 2nd agreed a deal then sent contract through which had higher price so need to ring again
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Barry Penaluna
(@Toonbazza) reported
from
Bingham, England
@simonrim @virginmedia Does it ever work properly, mine has been dropping ever since it was installed, customer service is hopeless also
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia This could not have happened at a worse time for me. I'm happy to make them cups of tea if they fix the fault a little sooner.
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
@virginmedia terrible customer service, my box is overheating, has done for around 2 days, we have to switch the box of for 5-6 hours then it comes back on, according to customer services nothing can be done until it happens again, then they will look at it. What a shambles
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
@virginmedia I am sorry, but what a shocking customer service, hardly speaking a word of english, patronising me as if I am setting it up wrong and going over what I have already done. Can I have someone english explain what us wrong. !!!!!
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@Louise4Mh @virginmedia You wait till they try and rip you off by allowing reverse unsolicited text messages to your devices and charge you a £1 a message for a message never sent or received. Criminal.
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brian alvin
(@justrunningnow) reported
from
Sandiacre, England
@the____ghost @virginmedia Its broken
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia The loss of service registration doesn't even work!
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia Yes I have contacted Virginmedia a couple of times. It looks like there is a problem in Nottingham NG16 area again. This is a common issue. Disconnections and lack of a quality service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chirag Desai
(@chigzdesai) reported
Absolutely pathetic and disgraceful broadband service from @virginmedia !!!! Constantly cutting out and shocking speed!!
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Paul Freemantle
(@pdf1978) reported
@virginmedia been on hold again after speaking to two different people. Nearly 2 hours and still no one can help me reduce my services ffs. #shitservice
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katie.
(@helloimKatieJo) reported
Hey @virginmedia Having to use my own hot spot to work from home for the 2829192th time this week. On hold for 30mins to be told 'we are in a bad location'. Why do I have to chase for a fluffy response. Oh and big one here - Why am I paying full price for half the service. 😭
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Toya
(@Toyaaaaa23) reported
@virginmedia WiFi is actually the most SHOCKING thing I’ve ever experienced!!! How can one company have so many issues all the time! I’ve lived in this house for 3 months and 98% of the time I’m using my own data! It’s a joke
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Alice Ainsworth
(@aliceains18) reported
@virginmedia who do you email or contact to put in a complaint.
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Edward Daunt
(@EdDaunt) reported
@virginmedia Thanks. Will continue my efforts to get technical help from Virgin. @SkyUK @TalkTalk can you guys provide a better broadband service and customer service than Virgin?
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Lord Marc Corn
(@marcsnappy) reported
@virginmedia I have and you want £14 a month more for the same@services I have. Stupid really, no budging I tried.
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Richard Sullivan
(@shamrock_sully) reported
@virginmedia Thanks for the response, we have the connect app, but it keep saying the password in incorrect even though we haven’t changed it so we can’t connect it to our hub and can’t see any help options that will talk to someone to resolve it. Frustrating.
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Linda Woodcock
(@LindaWoodcock2) reported
@virginmedia can someone please tell me how to cancel my virgin media? Have been trying for months and can’t get through to you. #tooexpensive #betterdealselsewhere #difficulttocancel
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GreenLeaves
(@GreenLe69138272) reported
@virginmedia @SouthamptonFC No seriously thinking of leaving after over a decade as a loyal customer - they only care about signing you up, not you as a long term customer. Will now spend my time researching other companies