Virgin Media Outage Report in Burton Joyce, Nottinghamshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Burton Joyce, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Burton Joyce and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 23: Problems at Virgin Media
Virgin Media is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Burton Joyce, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Newark on Trent, Mansfield, Kirkby in Ashfield, Sutton in Ashfield and Ilkeston.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Internet | |
| Nottingham |
Internet | |
| Newark on Trent |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Burton Joyce, England
Latest outage, problems and issue reports in Burton Joyce and nearby locations:
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TheRealCraig
(@AnIndividualist) reported
from
Annesley, England
Hey @virginmedia been on hold for over 20 minutes. Is there any other way I can cancel my package. Thanx
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💜Olivia💜
(@Olivia_M94) reported
from
Bingham, England
Instagram down, and rockstar severs (GTA Online) and psn network, tf people! A few weeks back I was virgin media, and Snapchat and insta, now insta again and this... wtf is happening to the internet 🤔
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Nathaniel Hammond
(@nfourtythree) reported
from
West Bridgford, England
@virginmedia Hi, yea rebooted a few times. Left it a while etc. Service says everything should be fine, but by the looks of Twitter others in my area are having issue too
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia I don't want content, I don't have your TV or your phone just broadband. So to increase this cost like this means that next time it comes to review my connectivity I will simply leave your service and move to a more competitive service that doesn't sneakily raise prices mid term.
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Szymon
(@szymon__j) reported
from
Balderton, England
@virginmedia After speaking to numerous of your Tech representatives, it appears that none of them know what they’re doing :) I am sorry to say but the customer service is poor.
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Richard Williams
(@rlswilliams) reported
from
Eastwood, England
Hmm ask for a @virginmedia customer support line mannager and then get cut off. Twice. 🤔
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hollibob
(@hollibob) reported
from
Stapleford, England
@virginmedia having cancelled and be told no more payments will be taken out of account I today had a bill for £129 which I am told will come out of my account end of May currently on hold for 47 mins when she told me it would be 5 mins BAD BAD customer service
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austen blakemore
(@austenblakemore) reported
from
Stapleford, England
Nothing and I mean nothing but problems with @virginmedia ever since your agent TRIED to help, got cut off and never called back my @TPLINKUK Powerline adapter doesn’t work. THE worst experience calling up your customer service I’m so angry 😡
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Nathaniel Hammond
(@nfourtythree) reported
from
West Bridgford, England
@virginmedia Still having issues even though I received a text saying it would be sorted this morning in NG2 area code 30
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Malc Shenton
(@shennty) reported
from
East Bridgford, England
@virginmedia It's important information regarding my Mother's account I need to cancel. I will not be elaborating further on here
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austen blakemore
(@austenblakemore) reported
from
Stapleford, England
I’m absolutely ******* fuming with this service @virginmedia it is beyond a joke I’m talking to people that are literally using a script and a dictionary
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Jono Bradley
(@niijonodhg) reported
from
Ilkeston, England
I had to switch to my mobile network for this tweet to send. Sort it out @virginmedia it's becoming a joke.
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austen blakemore
(@austenblakemore) reported
from
Stapleford, England
My #broadband is so shit @virginmedia I can actually make brew before a page opens !! I’m completely fed up of this ridiculous speed
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Charlotte 🐨
(@fryingpantheist) reported
from
West Bridgford, England
@virginmedia Okay, so on Thursday we were told to cancel the order and reorder it. We’ve done that so that we could pick it up today and have heard nothing about the delivery. Also, the person we spoke to over the phone on Thursday called us liars over the price we paid.
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matt downing
(@mattdowning5) reported
from
Selston, England
@virginmedia just ordered a free WiFi booster, but received contract stating I have committed for another 12 months. I don't want to go ahead on these terms so won't be signing, can you advise how I cancel this upgrade within cooling off period. Thank you
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tomus 🦆🦆🦆🦆🦆
(@tomthecrook) reported
from
Radcliffe on Trent, England
@virginmedia broadband down yet again for the 6th time this week. No faults in our area on the website 🙄🙄 sort it out
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Diana Brown
(@dibr150201) reported
from
Ravenshead, England
@virginmedia I will try but why do you think I am on twitter gave up on 150 after35 minutes and no reply from chat room. There doesn’t appear to be a customer service.
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Richard Williams
(@rlswilliams) reported
from
Eastwood, England
.@virginmedia call wait time for sales is 0.9 seconds. Transferred to 'Customer Support', and have been waiting for 34 minutes so far. #priorities 🤔
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Jason Fowler
(@JaceFowler) reported
from
Annesley, England
@virginmedia absolute joke, on hold for 1 hour and 8 mins to tell u that I wanna leave for shit service
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Chris North
(@1_NewarkOutlaw) reported
from
Balderton, England
25% off my Virgin media bill... I think they keep you on hold & pass you around hoping you will hang up... #GoodMorning
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Billy Collins
(@FreakFizzer) reported
@virginmedia I did, and the woman on the phone said "I can offer you £51/mo" so she clearly didn't understand the issue, I'm already on £26/mo how the heck does tha make sense. I will try again but helpline is shocking, hence why I tried twitter.
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Phil3
(@Mrphil_GL) reported
@virginmedia hi why do i have no phone signal. Its been like this for hours?
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Georgina Moore
(@gemoore83) reported
@virginmedia Well my friend had a hub 5 installed and her WiFi is loads better. You just want me to purchase other things to improve the signal. When we booked the appointment you said I could have the hub 5 because I have essential equipment for my disability that needs WiFi!
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Raheem McCarthy
(@RaheemMccarthy) reported
New customer looking for a tv & internet package, leaving bt. Any good offers from you @skytv @virginmedia
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Alessandro Spenciero
(@AlesandroSpence) reported
@virginmedia We have checked regularly and there are no known issues in the area. But at the moment, we're having drop offs (usually mid-meeting) 2 or 3 times through the waking day. What is considered higher tier, as I believe our speeds are half a gb?
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Patrik Vesely
(@PatrikVesely92) reported
@youfibre Nothing, getting YouFibre this Saturday. Never again with @virginmedia
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DEREK G
(@Gbert306) reported
@Jarvenis @virginmedia Too bad ps5 console servers were kinda junk yesterday during the first couple hours of the exotic mission going live, I got booted at the boss about 5 times then was finally able to complete twice (one for a friend), not sure how pc side was as I was only on my console.
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kevin cox
(@kevincox4) reported
@virginmedia An increase of £21 a month is a joke. I have been a customer for 30 years and only now are we experiencing problems. Profiteering springs to mind.
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evergreen
(@Evergreenbooce) reported
@virginmedia There's been an issue since last April/May, it's not my broadband that's the issue it's all mobile services
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M
(@DjMuks) reported
@virginmedia your customer service is a joke. I’ve had a box for over a month but still no service. Several missed appointments and conflicting messages from different teams. See to it I have internet by end of the week