Virgin Media Outage Report in Burton Joyce, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Burton Joyce, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Burton Joyce and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Burton Joyce, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Ilkeston, Nottingham, Mansfield, Sutton in Ashfield and Newark on Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Wi-fi | |
| Nottingham |
Wi-fi | |
| Ilkeston |
Internet | |
| Ilkeston |
Wi-fi | |
| Ilkeston |
Wi-fi | |
| Mansfield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Burton Joyce, England
Latest outage, problems and issue reports in Burton Joyce and nearby locations:
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Russell Morrell
(@stagladanddad) reported
from
Annesley, England
Hey @virginmedia my landline has stopped working again This is the second time I've had this problem now You'd have thought with you putting the prices up your service would be better?
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James Armstrong
(@iamj_armstrong) reported
from
Beeston, England
@virginmedia are there any outages in the NG9 area or has my broadband broken for the second time this month?
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John D
(@Jdd535) reported
from
Stapleford, England
Virgin media must b the worst 4 customer service.. change ur engineer appointment without even discussing it!!! #virginmedia #theworstcustomerservice
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Rob Parker
(@roberto85) reported
from
Beeston, England
@virginmedia it took my nearly 3 hours to cancel my contract after 7 years with you. Your customer service representative made up a fake outstanding bill from 2016 as an excuse not to help me. All sorted now but never going to be a #virginmediacustomer again.
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Rob Holland ⚽️ ☮️
(@robhollanduk) reported
from
West Bridgford, England
@Walpie27 By being an O2/Virgin Media customer. Statement yesterday said lots of tickets held back for general sale, but after the O2 Priority app & website crashed I’m not holding hope of getting tickets. In the past I’d have queued at the arena but the box office isn’t opening tomorrow
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Emily Rooke
(@emroo21) reported
from
Woodthorpe, England
@virginmedia is there an outage in Nottingham NG3 area? Our Wi-Fi’s currently not working and the service checker webpage isn’t loading so can’t find out.
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia Service now restored - thank you. What is your plan to ensure we do not again lose service when #NFFC are playing next weekend ?
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James Armstrong
(@iamj_armstrong) reported
from
Beeston, England
@virginmedia the internet you installed yesterday has stopped working and you can’t get anyone out until Tuesday? If I want to escalate the issue then it will take 3-5 working days? Can anyone help me?
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kate kells
(@katephus) reported
from
Ilkeston, England
@virginmedia @02Priority_pjs with the current major issue with your apps are you going to deliver priority booking like you’ve promised? #keeppromises
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Koa
(@kokiekola) reported
from
Awsworth, England
@virginmedia Please help. :( He was sent the order information and the contract but nothing else. I contacted Yodel and they didn’t have anything to be sent to our house from you. We have no information.
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John D
(@Jdd535) reported
from
Stapleford, England
Virgin gone down again... Great wen it works... but wen it goes its bad.. n wots worse is their customer service.. or rather lack of it!! Far worse than SKY.. but swap 2 moz.. terrible!!! #sky #virginmedia
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andrew💫
(@PantherAS90) reported
from
Clifton, England
@virginmedia @rosentweets I’ve also been trying to change my package and the links are dead. Tried to ring to no avail! Awful service
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia To seem to pick live football for your outages - is this a coincidence ? As you understand by frustration - what are you doing to reduce the frequency of loss of service ?
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James Armstrong
(@iamj_armstrong) reported
from
Beeston, England
@virginmedia There isn’t an outage. I have been told it may be a line fault but the hub was fine yesterday afternoon
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Dr Alex Stavrinides
(@Dr_Stav) reported
from
West Bridgford, England
Customer Services via @WhatsApp is just appalling. Looking at you @virginmedia. Feels like I've wasted hours trying to sort out a contract, one bot message at a time.
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Matthew Theobald
(@DirtyLyle) reported
from
Clifton, England
@virginmedia Still bad this evening. Pixelating all over the screen.
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Jonathan SC ن Esq.
(@jonathansc) reported
from
West Bridgford, England
@virginmedia Good to know you technicians are aware - less good not to know whether they are actually doing anything to fix this
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Matthew Theobald
(@DirtyLyle) reported
from
Clifton, England
@virginmedia Yeah that’s what I don’t last night for an hour - and an engineer was booked for this afternoon - who never showed!!
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Big Gas
(@BigGasson44) reported
from
Awsworth, England
@virginmedia Well it doesn't work and my 8 kids are off school and can't even use their phones let alone their xboxs
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia Because you never supply any detail - how do we know this? You need to be more transparent with your customers to give us confidence
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jay Tee
(@JaayTeeeee) reported
@virginmedia unable to access my account & password reset functions don’t work. You’re profiting from not allowing me access to my account (Charging late fees). Service on the phone is appalling. One person requesting my password over the phone to reset it manually - didn’t work.
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Alex Pollard
(@alexelxir) reported
@virginmedia hello please can you call me about my unfair contract. Loyal customer of 11 years. You wanna charge £35 for new box with no install and extra £10 month! And £245 if I cancel contract. Forcing me to stay! And absorb annual inc. just wow.😳🤬
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TJAP
(@TJAP69) reported
Can someone at @virginmedia do their job and sort this sh*t out? If I was to blame I would have no problem. Poor service, poor organisation, but screwing their customers out of money works well for Virgin Media #virginmediaoutage #virginmediadown
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Neil Simpson
(@nippa77) reported
from
Headless Cross, England
@Mtr95 @virginmedia I’ve had the same…so frustrating…just total lack of service regularly…if I had a choice of fibre providers here I’d ditch this shambles in a heartbeat
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Maurice Correia
(@Maurice_Correia) reported
@O2 I joined O2 on the 24th January 2023 as part of a @virginmedia bundle, after 3 months of enormous hassle, countless phone calls to O2 customer service my Volt benefits are still NOT ACTIVE! Until this fiasco is sorted, no further O2 bills will be paid. #CustomerServiceFail
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BecksNUFC
(@BecksNUFC) reported
@virginmedia Sorry but I don't believe you. The clue is in the name - customer service. You should now be contacting me, not the other way round. We have contacted you several times but your agents were incompetent. We'll see how the formal complaint goes shall we?
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Richard
(@AnSpors) reported
@virginmedia Hi, I’ve been waiting almost 12 hours to be connected to customer services. Do you have any staff?
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Rikee verma
(@Rikeeverma) reported
@virginmedia internet down yet again. Won’t be renewing contract with virgin. Enough is enough. Worst broadband provider
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Dal Johal
(@daljohals) reported
@virginmedia Six days of constant broadband dropouts, multiple times per day in the WV3 area. Constant texts saying you are aware of issues in the area/issue has been fixed when it clearly hasn't. #virginmedia #VirginMediaoutage
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Jay Tee
(@JaayTeeeee) reported
@virginmedia You need to know your memorable word to get through to the correct department. Any more suggestions? The last 3 or 4 times I’ve called your team haven’t been able to help. What’s new this time?