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Virgin Media outages and service status in Burton Joyce, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Burton Joyce, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received May 3, 7:57 PM GMT+1.
  • 42% Internet (42%)
  • 17% Total Blackout (17%)
  • 17% Wi-fi (17%)
  • 13% TV (13%)
  • 8% E-mail (8%)
  • 4% Phone (4%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Burton Joyce, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Burton Joyce, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Burton Joyce, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, and Mansfield.

CityProblem TypeReport Time
Nottingham Internet 1 day ago
Nottingham TV 3 days ago
Nottingham TV 4 days ago
Nottingham Internet 5 days ago
Nottingham Internet 6 days ago
Ilkeston Total Blackout 6 days ago

Nearby cities with recent reports

Nottingham

6 recent signals

1 day ago
Ilkeston

2 recent signals

6 days ago

Community Discussion

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Virgin Media Issues Reports Near Burton Joyce, England

Latest outage, problems and issue reports in Burton Joyce and nearby locations:

  • stagladanddad
    Russell Morrell (@stagladanddad) reported from Annesley, England

    Hey @virginmedia my landline has stopped working again This is the second time I've had this problem now You'd have thought with you putting the prices up your service would be better?

  • iamj_armstrong
    James Armstrong (@iamj_armstrong) reported from Beeston, England

    @virginmedia are there any outages in the NG9 area or has my broadband broken for the second time this month?

  • dannychappo
    Danny Chaplin (@dannychappo) reported from Beeston, England

    @virginmedia service checker says your not in my area,but I know others who have your service and also diamond cable box right outside my house?

  • richardtaylor37
    richard taylor (@richardtaylor37) reported from Stapleford, England

    @virginmedia Hi, we are having issues connecting to the wifi throughout the house. The room the hub is in is good but the rest of the house is very poor, we have our children complaining that their games consoles won’t connect or buffering and glitching and it’s costing us a fortune.

  • looby1376
    Laura Coxon (@looby1376) reported from Ruddington, England

    @virginmedia how can I increase my upload speeds it’s causing me serious problems working from home, download speed is awesome though

  • robhollanduk
    Rob Holland ⚽️ ☮️ (@robhollanduk) reported from West Bridgford, England

    @Walpie27 By being an O2/Virgin Media customer. Statement yesterday said lots of tickets held back for general sale, but after the O2 Priority app & website crashed I’m not holding hope of getting tickets. In the past I’d have queued at the arena but the box office isn’t opening tomorrow

  • pdenno
    Paul Dennison (@pdenno) reported from Beeston, England

    @virginmedia why call me twice today, tell me I am a valued customer (22 yrs) and offer me a broadband speed not yet available in my area!! Once again a waste of my time and yours. I would feel more valued if you call and offer me a small saving on my monthly bill! 🤔

  • katephus
    kate kells (@katephus) reported from Ilkeston, England

    @virginmedia @02Priority_pjs with the current major issue with your apps are you going to deliver priority booking like you’ve promised? #keeppromises

  • MissBeBop
    Bhavna 🙋🏽‍♀️ (@MissBeBop) reported from Eastwood, England

    @virginmedia any idea of when service will resume in NG16 as currently trying to work from home with no internet 😩

  • gaz_smith123
    Gareth Smith (@gaz_smith123) reported from Ilkeston, England

    @virginmedia have you got problems in area 30? My connection keeps dropping out!

  • kokiekola
    Koa (@kokiekola) reported from Awsworth, England

    @virginmedia Please help. :( He was sent the order information and the contract but nothing else. I contacted Yodel and they didn’t have anything to be sent to our house from you. We have no information.

  • Jdd535
    John D (@Jdd535) reported from Stapleford, England

    Virgin gone down again... Great wen it works... but wen it goes its bad.. n wots worse is their customer service.. or rather lack of it!! Far worse than SKY.. but swap 2 moz.. terrible!!! #sky #virginmedia

  • jonathansc
    Jonathan SC ن Esq. (@jonathansc) reported from Wilford, England

    @virginmedia thank you for confirming that you think it is normal to send you customer no updates when your broadband has been down for in excess if 12 hours #Fail

  • mjtriggs
    Matt Triggs (@mjtriggs) reported from West Bridgford, England

    @virginmedia My broadband hub has no power at all, and it seems the solution is an engineer in the middle of next week. How am I meant to work until then? Can’t you just post me a new hub?

  • activist84
    gerisays (@activist84) reported from Beeston, England

    When you’re on the phone to @virginmedia to sort a broadband issue get placed on “hold” while the customer advisor “speaks to a colleague” to be informed the offices are now closed! Absolutely appalling customer service!!! And still haven’t sorted the issue 🙄🙄🙄🙄

  • Jdd535
    John D (@Jdd535) reported from Stapleford, England

    Virgin media must b the worst 4 customer service.. change ur engineer appointment without even discussing it!!! #virginmedia #theworstcustomerservice

  • ChrisMaltby
    Chris Maltby (@ChrisMaltby) reported from West Bridgford, England

    @virginmedia 3rd time today. Can someone help me please?

  • TweetFlicker
    Matt Clarke™️ 🎮🕹 (@TweetFlicker) reported from Ilkeston, England

    @virginmedia I’m at work. Please call me. You’ll be able to get all my details from the complaint number I’ve given you.

  • nghudson
    Nigel Hudson (@nghudson) reported from West Bridgford, England

    Managed to finally pay @virginmedia off and get rid of them for good. Absolute shysters and the worst customer service you’ll ever be unlucky enough to encounter. You won’t see me again unless things drastically improve.

  • nghudson
    Nigel Hudson (@nghudson) reported from West Bridgford, England

    Goodbye @virginmedia 👋🏻 I’d like to say it was fun but you’re over-priced and your customer service is crap.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • cosmicflame56
    s★🇵🇸🇵🇸 (@cosmicflame56) reported

    virgin media is genuinely so ******* **** it’s always losing its service im cancelling this **** membership **** the ceo for making such a **** wifi source dumb toad

  • TYS20212
    Told You So (@TYS20212) reported

    @Oxford_Life @virginmedia The new tv box is absolutely abysmal, the worst “upgrade” in history. If it wasn’t for lack of high speed broadband alternatives here we would be off like a shot.

  • loldiplo
    Diplo (@loldiplo) reported

    @virginmedia Already got one booked in. I will be complaining however as you already are charging a substantial amount for a service you’re clearly incapable of providing.

  • birdiegotweet84
    BM (@birdiegotweet84) reported

    @virginmedia Hi guys. The voice activated part of my remote isn’t working at the moment. Could you give me some guidance on how to fix the issue please? Thanks in advance for your help!

  • The_Broski_Boot
    AJ (@The_Broski_Boot) reported

    @virginmedia The estimated fix time was initially reported to be 6 May at 1pm Then we got told today at 6pm Now it’s back to 6 May at 1pm Surely we cannot be left without broadband and TV until Wednesday? Ref : F012271473

  • AmyHeppi
    Amy Heppingstall (@AmyHeppi) reported

    @virginmedia absolutely terrible wifi this afternoon this is not the service I’m paying for !!! Really fed up of this

  • saoirseisla
    Isla (@saoirseisla) reported

    My fave thing about @virginmedia is nothing. No WiFi for 4 days. No WiFi = no tv. Been fobbed off for days. Each day promising it’ll fixed by the end of the day. Only to turn around today and say only an engineer coming to the house can fix it. I want out of this contract.

  • Itsdippylive
    Dippy | Brig Content Creator (@Itsdippylive) reported

    Hey @virginmedia. Honour what your own self-service flow committed to when you took my £111. Build the written-channel route to Payments your Resolutions Team has admitted is needed. Default it in payment SMS for every customer.

  • sabrevan
    Brendan (@sabrevan) reported

    @virginmedia - no broadband since Wednesday night. I managed to speak to a person at your help centre. They told me there was there is no service! Wow. When asked what the cause of the problem was, I was told that the engineers were looking into it. What is causing the issue?

  • IanScott_01
    Ian Scott (@IanScott_01) reported

    @virginmedia Well after speaking to someone from customer resolutions this morning, I left my details and heard nothing back! I've been trying to sort this out for weeks now and my contract is about to expire!