Virgin Media Outage Report in Boultham, Lincolnshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Boultham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Boultham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (26%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Boultham, Lincolnshire, England
The most recent Virgin Media outage reports came from the following cities: Lincoln and Newark on Trent.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Internet | ||
Wi-fi | ||
TV |
Community Discussion
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Virgin Media Issues Reports Near Boultham, England
Latest outage, problems and issue reports in Boultham and nearby locations:
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Tom Spice (@spice2001) reported from Carlton on Trent, England
@jack108986 @virginmedia Seems lots of people are having the same problem. I’d go on channel 100 and hope by the time McGregor is on they’d fixed the issue.
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Clive Burt (@Clive_Burt) reported from North Hykeham, England
@virginmedia You can tell it's the weekend when your SONOS speaker is not able to stream radio on a consistent basis, due to intermittent internet problems, which I reported two weeks ago, got a visit on the following Wednesday, got told the installation was poor and left.
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Obi-Dan (@djn2911) reported from Carlton on Trent, England
My @virginmedia wifi does not reach my bedroom and they are not selling anymore of their new mesh network pods so i am thinking of leaving them. Any recommendations for good wifi providers?
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Clive Burt (@Clive_Burt) reported from North Hykeham, England
@virginmedia Is it an instructional twitch of all customer service officers, to say "I am sorry ....", wouldn't it be better if your organisation actually did something about it? So it becomes the exception and is not the norm?
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GIBBO (@ONLYONEGIBBO) reported from Waddington, England
So @virginmedia refused to let @SkyUK transfer our landline so now all services have been removed by SKY. How can people work from home when you give a fix date of 3 December - thus needs sorting now - no TV, no WiFi no phone
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Ceefit (@ceeo) reported from Carlton on Trent, England
@virginmedia Internet speeds up and down or not on at all. 2 hours on phone to be cut off! Not happy I've got work to complete. Your customer service is poor! #virginmedia
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Clive Burt (@Clive_Burt) reported from North Hykeham, England
@virginmedia I do really get fed up with VirginMedias poor service and platitudes. The speed on my internet connection is down less than 56kb, but your Helpdesk technicians consider this to be a problem
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AlicrySky (@SkyAlicry) reported from Lincoln District, England
@virginmedia I’ve given up. You’ve failed yet again to provide what I we needed. I’m not surprised. Virgin Media is fast becoming synonymous with this lack of service. I do NOT recommend you to friends and family.
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Lexy F-J 🦊 (@lexyfj_) reported from Lincoln District, England
@virginmedia hello, I'm having an issue signing into my online account, I've tried resetting my password and have entered the correct information multiple times, it says that the site doesn't recognise my account/password. Can you please advise?
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AlicrySky (@SkyAlicry) reported from Lincoln District, England
@virginmedia I didn’t know I could use the forums to terminate my contract.
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Ceefit (@ceeo) reported from Carlton on Trent, England
@virginmedia Its intermitant last few times its the whole unit fault not working
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AlicrySky (@SkyAlicry) reported from Lincoln District, England
@virginmedia I gave in and decided to call. 30 minutes listening to the worst quality music ever! And counting... :’( @virginmedia sucks *****
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Clive Burt (@Clive_Burt) reported from North Hykeham, England
@virginmedia @Sonos I don't want meaningless "Sorry for the poor service" what I want is it to be fixed, and fixed permanently, and to be supplied with what I am paying for, which is a stable 200Mbs service.
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AlicrySky (@SkyAlicry) reported from Lincoln District, England
@virginmedia After an hour and ten minutes of appalling noise the woman who put us back on hold disconnected us. Five minutes into the new call and all we want to do now is cancel the contract that you’ve failed to provide.
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AlicrySky (@SkyAlicry) reported from Lincoln District, England
@virginmedia It’s intermittent. Not off often enough to be called no service or you’d have to pay us back for the lack of service but not on long enough to be much use.
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Lexy F-J 🦊 (@lexyfj_) reported from Lincoln District, England
@virginmedia Thanks for the reply. I've only got one account with you and have used the same email - I have been receiving emails about my bills & offers etc but can't sign in online.
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Clive Burt (@Clive_Burt) reported from North Hykeham, England
@virginmedia I do get fed up with @virginmedia platitudes and inability to solve why I have poor connections speed, down to 28kbs at the moment, but your Helpdesk, after I waited 45 minutes, do not consider this to be a problem. Try downloading a 100Mb spreadsheet at that speed.
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Ceefit (@ceeo) reported from Carlton on Trent, England
@virginmedia Yes one minute its on then off the service for internet is very poor. It says we need an engineer !
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Simon Obendorf (@obendorf) reported from Lincoln District, England
@virginmedia No. Trying to upgrade to a faster broadband-only plan. Chat can’t do it because cancelling the landline I don’t use is heretical. Fastest broadband speeds require me to take a SIM I don’t want or need. Online tries to push a TV service. No one listens. Customer fumes.
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Clive Burt (@Clive_Burt) reported from North Hykeham, England
@virginmedia I have not made any changes, and I have a Hub 3, and a pair of 5 year old TiVo boxes, one of which is having problems playing back things that have been recorded. But as I don't want waste an hour if my time in a queue, I shall just look forward to the end of the contract ....
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jason Gentles (@jayg2910) reported
@virginmedia That confirmed there is an issue but there was no fix date. This has been going on since Saturday and I have been having to use my phone data to work as I work from home. Not ok.
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Clive R. (@CliveR39) reported
Not ANOTHER broadband outage from @virginmedia !!! What is it THIS time???
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Jemma Crow (@jemmacrow) reported
@virginmedia I mean literally round in circles. They were being transferred now it’s just restarted the chat and they’ve had no resolution
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Jo Foster (@_JoFoster) reported
@virginmedia billing would be as follows.There are no connection charges as you are already a virgin media customer.Your bill generated on the 14th February will show as in Credit.Your bill generated on the 14th March will be £9.85 Your bill generated on the 14th May will be the
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🖤𝐓𝐘𝐋𝐄𝐑 𝐉🖤 (@MICHAELEMERS0N) reported
@virginmedia Internets down again, need to speak to a real person. Can you provide a number for that or what? As everything is just a bot.
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Navnit Punj (@coolnavnit) reported
@virginmedia I have been to chat perfectly fine on my system on all other websites. Strange, if it happens only with @virginmedia. Anyways, I give up. Hats off to your customer service experience!!!
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Daniel DOA4 (XBOX) & Daniel_DOA4 (PSN) (@Daniel_DOA4) reported
@pmnola2 @virginmedia I had the same problem with Jon Slater he sold me @virginmedia broadband with an mse offer which was £28 per month including £50 amazon voucher (a lie they just credit your account) and he said he’d cover the Vodafone £49.80 cancellation fee another lie
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Chris Humble (@ChrisHumble79) reported
@virginmedia I can now only assume you’re the worst company in history. Threatening emails because a customer has no option but to cancel Direct Debits when you can’t manage your end of an agreement is not on. Cutting off customers who are willing to resolve issues is disgusting
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Jason Gentles (@jayg2910) reported
@virginmedia internet has been on and off since Saturday. I booked an engineer for Monday but you cancelled as you said the issue was fixed. It certainly isn’t! Service status says there is no issues in the area but when I do a hub test it says there is an issue in the area!!
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Daniel DOA4 (XBOX) & Daniel_DOA4 (PSN) (@Daniel_DOA4) reported
Has anyone else had problem’s with any of @virginmedia’s employees including Jon Slater? Selling virgin media with the promise of covering cancellation fees from previous providers? Get in touch with me! Let’s see if we can get him fired!