Virgin Media Outage Report in Boultham, Lincolnshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Boultham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Boultham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 22: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (54%)
-
Wi-fi (17%)
-
Total Blackout (14%)
-
TV (7%)
-
E-mail (5%)
-
Phone (3%)
Live Outage Map Near Boultham, Lincolnshire, England
The most recent Virgin Media outage reports came from the following cities: Lincoln and Newark on Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Lincoln |
Internet | |
| Newark on Trent |
||
| Lincoln |
||
| Lincoln |
Internet | |
| Lincoln |
Internet | |
| Lincoln |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Boultham, England
Latest outage, problems and issue reports in Boultham and nearby locations:
-
Ken Oliver
(@kenozz1) reported
from
Reepham, England
@andrew_maxfield @virginmedia They are truly awful everywhere you look for help they fob you off trying to end your contract is just impossible Beware
-
Hannah Stevenson
(@HannGrenade__) reported
from
Lincoln District, England
Disgusting service from @virginmedia, moved home and told package would stay the same, now been slapped with a bill for TRIPLE what we pay!!! After 20 minutes of the phone the customers services lady cannot explain where all the charges come from!! DISPICABLE!!!
-
ian day
(@ianday79) reported
from
Carlton on Trent, England
@virginmedia Cannot believe how badly we've been treated!! Shocking service! We have an open complaint yet no one has contacted us. 240minutes on the phone and no one knew what to do! Now have no TV or Internet for three days!
-
Ben Dentith
(@BenDentith0690) reported
from
Carlton on Trent, England
@virginmedia The only solution you provide is to miss precisely what I pay you for, so you can get it fixed in time for me to watch in the main, what I don’t want to watch. You have no solutions beyond telling your customers to suck it up whilst you hoard extortionate subscription fees.
-
Szymon
(@szymon__j) reported
from
Balderton, England
@virginmedia After speaking to numerous of your Tech representatives, it appears that none of them know what they’re doing :) I am sorry to say but the customer service is poor.
-
Szymon
(@szymon__j) reported
from
Balderton, England
@virginmedia The issue hasn’t been resolved yet but they’re attempting to, I have to wait and see what it’s going to be like over the next couple of days
-
Ñøřţß🏳️🌈🇪🇺🧜♂️🧜♀️🔶️
(@NorThor78) reported
from
Lincoln District, England
Just spent £4.99 on virgin movies to watch All Is True (Shakespeare film) and it was the biggest waste of money ever. Also, the whole film played without a hitch on @virginmedia, yet a half hour show I tried to watch on @NetflixUK stopped 4 times cos a signal 'wasn't found...'🤔
-
Szymon
(@szymon__j) reported
from
Balderton, England
@virginmedia It’s an issue with the broadband, kept getting passed back and forth between departments until eventually one of the colleagues dropped the call. I managed to get a manager on the phone in the end but it took way too long for what the problem actually was.
-
Mason
(@ajmason1986) reported
from
Carlton on Trent, England
Are we going to be reimbursed for this down time @virginmedia #virginmobile
-
Jonathan Garner
(@jongarner_spurs) reported
from
Waddington, England
@virginmedia Do not let the Country down tonight! No disruption to any of the services from 18:00 until 23:00 tonight!!! Or prepare for a backlash from your customers. #UEFAChampionsLeaguefinal #thfc #coys @SpursOfficial #nontravellingfan
-
Ben Dentith
(@BenDentith0690) reported
from
Carlton on Trent, England
@virginmedia Hi, as mentioned I have already tried these steps and I still do not have any internet access. Everything was ok until there appeared to be work being done on the box on our street last night. Been v poor and now not working ever since.
-
Hannah Stevenson
(@HannGrenade__) reported
from
Lincoln District, England
Terrible service from @virginmedia, was told Internet would be on by 9am today, activated line, nothing happened, customer services made me jump through hoops and had the most disgusting attitude, then been palmed off with the old "it's been reset, give it an hour". Disgraceful.
-
Londoner (of House Targaryen)
(@sibonski) reported
from
Carlton on Trent, England
@virginmedia make me an offer; TV and Broadband (BT are crap)
-
Jo Thornley
(@jothornley22) reported
from
Farndon, England
@virginmedia you clearly don't want my business. Want to take up your new offer for full package. Have phoned 3 times & advised only outbound team can deal. Been on hold again for over an hour tonight and online chat agent can't help. Can't waste any more time on this - #poor 😡
-
Ben Dentith
(@BenDentith0690) reported
from
Carlton on Trent, England
@virginmedia broadband seems to be down in NG4, Nottingham.
-
Hannah Stevenson
(@HannGrenade__) reported
from
Lincoln District, England
@virginmedia get on the call, he went silent again and then suddenly started discussing the issue again. Terrible staff!!!! Your audits clearly aren't working.
-
joanne clinton
(@jojoclinton) reported
from
Lincoln District, England
@virginmedia Your missing the point-I’m no longer a customer I want my emails back and account closed. Cyber Crime are involved and this is ridiculous #shameonyou @virginmedia @BBCWatchdog #blackmail
-
Sarah @ Handmade Teddy Bears, Cards and Gifts
(@All_Handmade) reported
from
Lincoln District, England
@virginmedia I have no mobile broadband or text service. Lincoln UK. I've rebooted my phone and nothing's changed.
-
karen best
(@karenbest2) reported
from
Carlton on Trent, England
@virginmedia We’ve been trying to cancel all our services with you since Monday and give up as no one is picking up m. Trying now and 10 minutes in and still in a queue!! Ridiculous!
-
Chris North
(@1_NewarkOutlaw) reported
from
Balderton, England
25% off my Virgin media bill... I think they keep you on hold & pass you around hoping you will hang up... #GoodMorning
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
lynne copperthwaite
(@01Lmc) reported
@virginmedia I’ve been trying all morning, all it kept saying is sorry you’ve caught us working please try again later, hence my reason for coming on Twitter. I’ve tried in the past to get something done but can never seem to get it sorted.
-
Ali L
(@alisonscallyson) reported
@virginmedia how do I get to speak to someone in your organisation? Now up to 36 mins hanging on the phone. Had enough of your random pricing, increases, dire service, profiteering, weak excuses ... TIME TO INVEST IN CUSTOMER SERVICES ... ACTIONS ...NOT MARKETING-SPEAK BULLS$%T
-
Ellis New
(@SirBritte) reported
Yep sorry guys, the internet is far too slow to stream. It's getting fixed hopefully on the 18th NEVER GO WITH @bt_uk GO WITH @virginmedia
-
mark fraser
(@markles08) reported
@virginmedia Over 6 months on google, chrome and edge, not your customers at fault its gotta be your company faili ng to resolve customer issues
-
Julie Matthews
(@juliem522) reported
@EmmaStCyr1 @virginmedia I don’t blame you , their customer service is terrible .
-
sharon bell
(@sharonbell4) reported
@virginmedia why is your customer service so unhelpful and broken. Seriously looking at changing provider
-
lynne copperthwaite
(@01Lmc) reported
@virginmedia My internet is not working properly and hasn’t been for a while. Also my phone line doesn’t work and hasn’t done since I moved in October 2020. Despite trying to highlight the issues nothing has been done. I hope you will be able to sort it.
-
Gareth
(@YorkshireGareth) reported
@virginmedia Thanks for the info, I managed to get through earlier and thankfully my issue was resolved within a few minutes.
-
Aaron Cornish 🏳️🌈
(@aaroncornish) reported
@virginmedia The point is, keep marking as resolved, and the next day it fails again and it's a 'new issue' - so have to register again for updates (that never comes) and the clock starts ticking again for compensation (that never comes). Has been happening for weeks. How can I escalate?
-
Kel Curwood
(@KelCurwood34) reported
Customer service from @virginmedia @O2 ABSOLUTELY SHOCKING! Been with o2 a matter of hours & already regretting the change!!!