Virgin Media Outage Report in Boultham, Lincolnshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Boultham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Boultham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 14: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Boultham, Lincolnshire, England
The most recent Virgin Media outage reports came from the following cities: North Hykeham, Newark on Trent and Lincoln.
| City | Problem Type | Report Time |
|---|---|---|
 Newark on Trent |
Internet | |
| Lincoln |
TV | |
| Lincoln |
Internet | |
| Lincoln |
Wi-fi | |
| Lincoln |
Wi-fi | |
| Newark on Trent |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Boultham, England
Latest outage, problems and issue reports in Boultham and nearby locations:
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Holly
(@HollyByrne_) reported
from
Lincoln District, England
Really disappointed with our @virginmedia WiFi router, it’s hardly worked this whole week and last time I rang to ask a question they were really rude 😡
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Adam Butler
(@AdamSButler65) reported
from
Southrey, England
@MichaelLCrick @TomaszPalmer @RogerMi17980111 @virginmedia And the reality is (sadly) that when someone in your position posts stuff like this, it does carry much more clout than the average person who is being let down by these big companies. Power to you Michael.
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Justin (Kandi Kane) Hussey
(@cutechub69) reported
from
Lincoln District, England
@virginmedia Still no reply I’ve sent messages in all Social media platforms as well as emails, I refuse to call the number anymore because it’s already cost me £47 in pound charges trying to sort out my connection issues, I’m feeling very let down by your service at the moment!
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Justin (Kandi Kane) Hussey
(@cutechub69) reported
from
Lincoln District, England
@virginmedia I was told they were sorry and they were working on getting the problem fixed as soon as possible and he was going to sort out a goodwill gesture of a reduction on my next bill!
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Hayley Toyne
(@Baybury) reported
from
Branston, England
So frustrated with @virginmedia service tonight, been on phone for over 40 minutes, broadband speed of 15 mbps not the 200 we upgraded too!!!!! And no getting the customer service rep to understand we have been complaining since Friday. #poorcustomerservice #hellosky
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Richard Fox
(@richardfox92) reported
from
Carlton on Trent, England
@virginmedia why is it every couple of days I have to reboot my V6 box so I can watch Amazon Prime. Never have this problem on my PC nor android phone 😡😡😡
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Ben Dentith 🔰
(@BenDentith0690) reported
from
Carlton on Trent, England
@virginmedia There was a fault that had an estimated fix of Tuesday at 18.00. We have had complete loss of connection like we had done before but now it’s intermittent and keeps dropping out. Issues since Sunday now, the fact we are on Friday is something of a joke.
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Clive McCarthy🇪🇺
(@interaction0410) reported
from
Lincoln District, England
Any news on broadband outage in #Lincoln @virginmedia please someone contact me with any news whatsoever
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Clive McCarthy🇪🇺
(@interaction0410) reported
from
Lincoln District, England
Anyone else in Lincoln have no broadband, the service and information is atrocious @virginmedia #virginmedia #outage #outrage
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Jonathan Garner
(@jongarner_spurs) reported
from
Waddington, England
@virginmedia why have I still not got my problem resolved! 😡 Engineers have been, waited for appropriate fix, still no engineer or phone call. I’ve been talking with a helpline for 30 minutes today, and now I’ve got to wait an hour! for another phone call. 😡 I’ve taken the day
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Clive McCarthy🇪🇺
(@interaction0410) reported
from
Lincoln District, England
@virginmedia @Emsus1979 Define large number of users @virginmedia , you haven’t listed the pronoun the website because you don’t want to admit this is a huge problem, your customer service is a disgrace #cancelvirginmedia
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Jonathan Garner
(@jongarner_spurs) reported
from
Waddington, England
for your services, not for these problems to occur. Whilst I think of it too. I’m very very disgruntled at the level of customer loyalty. Come on @virginmedia you can and should do better! 😡😡😡😡
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Jay
(@jaynlaura) reported
from
Lincoln District, England
@virginmedia 1 hour on the phone with your technician making out it was a fault my end thanks for the worst customer service experience yet. The only thing that keeps me with your service is that no one else offers 350+ meg
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Justin (Kandi Kane) Hussey
(@cutechub69) reported
from
Lincoln District, England
@virginmedia A few weeks ago I had to contact you a number of times about my failing broadband in my area I was promised I would have a reduction in my bill and this has not happened also the amount of calls I had to make to sort out the problem has resulted in a bill of £47
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Richard Fox
(@richardfox92) reported
from
Carlton on Trent, England
@SkyUK was thinking of leaving @virginmedia but you broadband speed is way to slow even though BT say they can give 300 MB with ultra fast fibre. Now thinking doing a split tv with sky bb with vm. 😭
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Clive McCarthy🇪🇺
(@interaction0410) reported
from
Lincoln District, England
@virginmedia the broadband is down in Lincoln, yet you’re website says it’s fine , I’ve just wasted 40 minutes trying to get that confirmation via a mobile conversation, you don’t want people to ring you that is why the contact numbers as so hidden, now you want £ 4.80 more
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George Gibbins
(@Funkygibbi) reported
from
Lincoln District, England
Changing ISP to Virginmedia; the stress & hours of my life lost, trying to resolve issues trying to register an account, & porting home phone number WOW! I'm informed their systems are unique, this = hassle. #virginmedia #consumers #shoponline
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Hayley Toyne
(@Baybury) reported
from
Branston, England
@virginmedia No thanks, I’m done. Literally spent hours on the phone to your customer services and I’ve had enough.
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Ben Dentith 🔰
(@BenDentith0690) reported
from
Carlton on Trent, England
@virginmedia No, I’m on the super hub 2ac. I have got no wired connections and so am not/cannot check them. The box is working fine as is the internet through the box so I assume the problem is just with the WiFi.
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ian day
(@ianday79) reported
from
Carlton on Trent, England
@RacingMainline You've just deleted me, but I replied straight away. I had two chats open and one was to you and the other to virgin media as I was upgrading my TV service but I said no thanks to you and not to virgin but u got me all wrong!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Hammer 🏴 🇬🇧
(@hammerbiker666) reported
@virginmedia Nope all okay on that - before we were cut off she said they won’t send an engineer out so I just don’t know what to do except cancel the whole subscription as not getting the service I pay for…..
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hollowlegs
(@hollowlegs) reported
@virginmedia Nothing at all happens. Still no signal or data. Same handset 😫
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Ellyn Somerville
(@Ellyn106) reported
@AdamHDGamer82 @virginmedia My parents moved to sky due to the atrocious customer service of virgin media and even giving 30 days notice they gave still taken over £200
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Gareth
(@GGTVBD) reported
@Ofcom Thank you. Looks like I’ll be filling in that form and making a complaint against @virginmedia - as always, completely ignored. Statutory compensation not paid. Disgraceful.
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Jonny Lindsay
(@JonnyLindsay) reported
@virginmedia Well it all started when I called you weeks ago and your telephone team dropped the phone on me three times. Since then I had a web chat and you said you would raise a complaint. But it never appeared. So a couple of days ago I raised one.
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A 🇾🇪
(@Utd1A) reported
This is no lie the 5th time I’ve agreed something with @virginmedia and I’m still being chased on something I have been told five times, I don’t need to pay. How can the customer service be this shambolic
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Ginges Life
(@GingesLife) reported
@virginmedia Ok this is no longer an internal networking issue, when it happens I cant connect to the router via ethernet or your app to reboot it. Hub light now showing as light orange not white. Do you have the support phone number thanks?
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Alex Hammond
(@Alhambre) reported
Hi @virginmedia - just FYI I can’t seem to get hold of anyone to explain that my bank says the problem is at your end, and that’s why the payment won’t go through. Also, I’ll not be paying you that late fee :)
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Louise Reynolds
(@louise_r74) reported
@virginmedia please make it possible to reach customer support - I have no Internet the past 48 hours and cannot reach anybody to help. I need Internet for work please help ASAP!
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Gareth
(@GGTVBD) reported
@virginmedia A web chat wasn’t convenient at that time. And considering you’re a telecoms company, only giving that option to a customer is not only appalling, it’s more than a little ironic. Thank goodness I’m out of contract soon.