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Virgin Media Outage Report in Branston, England

Service-wide status: Virgin Media

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Branston, including 1 direct report.
  • The most common problems reported in this area mention E-mail, Wi-fi, and TV.
  • Latest local activity: Sep 23, 4:36 PM GMT+1.

Share of direct reports from this area over the past 30 days.

  • 33% E-mail (33%)
  • 33% Wi-fi (33%)
  • 33% TV (33%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Branston, England

Virgin Media signals over the past 24 hours, with local activity from Branston, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

  • Service-wide signals
  • Branston, England and nearby areas
  • Service-wide baseline

September 23: Problems at Virgin Media

Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Branston, England

The most recent Virgin Media outage reports came from the following cities: Branston, and Lincoln.

CityProblem TypeReport Time
Branston Wi-fi 4 hours ago
Lincoln TV 18 days ago
Lincoln E-mail 18 days ago

Community Discussion

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Virgin Media Issues Reports Near Branston, England

Latest outage, problems and issue reports in Branston and nearby locations:

  • castiger14
    🔱ayne (@castiger14) reported from Lincoln District, England

    So @virginmedia are doing a discounted deal plus £100 credit for ex service people who have the DDS card , very good of them if they didn’t tell me that it can only be done online!! So if you’ve served your country and decide to call them on the phone , tough! @discounts_mod

  • wilsmadein85
    Nathan Wilson (@wilsmadein85) reported from Boultham, England

    @virginmedia Every time i ring we get told to visit the website then the phone goes dead. And your still taking money for my dad's mobile! I'm amazed how incompetent your services are, do you get special training so you can be this crap?

  • cutechub69
    Justin (Kandi Kane) Hussey (@cutechub69) reported from Lincoln District, England

    @virginmedia A few weeks ago I had to contact you a number of times about my failing broadband in my area I was promised I would have a reduction in my bill and this has not happened also the amount of calls I had to make to sort out the problem has resulted in a bill of £47

  • Pogit
    Richard Adams (@Pogit) reported from Lincoln District, England

    @virginmedia So what your saying is your doing the minimum required by the regulator, and failing your vulnerable customers. As previously stated VM will be mentioned in courts when people are pressing their emergency assist numbers and get a VM message saying their call can’t be connected!

  • MarcHanheide
    Marc Hanheide (@MarcHanheide) reported from Lincoln District, England

    @virginmedia tried calling you for 40 minutes now, no luck. Broadband issue in LN1 area. Can ping external servers but your DNS servers (194.168.4.100) is not responding/working. All our devices are affected, but service status says all good. Rebooted everything. Fix please!

  • adamdavey70
    Adam Davey (@adamdavey70) reported from North Hykeham, England

    Been on the phone for over 50 mins to 1 of the rudest agents in a @virginmedia offshore call centre - no idea how to resolve the issue, no concept of #CustomerService & by some freak of coincidence, when I asked a question about my bill, it was the end of her shift #Unbelievable

  • SkyAlicry
    AlicrySky (@SkyAlicry) reported from Lincoln District, England

    I think I’m done with the bullshit from @virginmedia I can’t take another day of having to reboot or reconnect just to get online on my own home only to have them **** the entire thing with a firmware update. My old dial up was faster than the service we receive.

  • All_Handmade
    Sarah @ Handmade Teddy Bears, Cards and Gifts (@All_Handmade) reported from Lincoln District, England

    @virginmedia I have no mobile broadband or text service. Lincoln UK. I've rebooted my phone and nothing's changed.

  • Clive_Burt
    Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia Second day running, get to 4pm and the internet crashes ... Unfortunately I do not have the luxury to stop work and try to fix it

  • Baybury
    Hayley Toyne (@Baybury) reported from Branston, England

    So frustrated with @virginmedia service tonight, been on phone for over 40 minutes, broadband speed of 15 mbps not the 200 we upgraded too!!!!! And no getting the customer service rep to understand we have been complaining since Friday. #poorcustomerservice #hellosky

  • my_minxy
    MyMinxy (@my_minxy) reported from Lincoln District, England

    @virginmedia Engineer came Friday, still no service on the phone for 10 hrs to 18 people Saturday, you closed my complaint with £10 credit that I never agreed to, yet still no service waiting for another engineer… my complaint IS NOT RESOLVED @virginmedia

  • Clive_Burt
    Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @SimonTa44447286 @virginmedia @simonkeenan007 With my discounts, my monthly payment was £63, end of discounts £169 + £4 price rise (discounts due to outage 18 months ago). Spent an hour haggling ... revises price to £68.

  • jongarner_spurs
    Jonathan Garner (@jongarner_spurs) reported from Waddington, England

    @virginmedia Do not let the Country down tonight! No disruption to any of the services from 18:00 until 23:00 tonight!!! Or prepare for a backlash from your customers. #UEFAChampionsLeaguefinal #thfc #coys @SpursOfficial #nontravellingfan

  • EdwardCroft19
    Edward Croft (@EdwardCroft19) reported from Lincoln District, England

    @virginmedia I’ve attempted to speak with your team and somehow never get through to anyone, just an automated service telling me to wait to be connected. Hence resorting to tweeting.

  • Clive_Burt
    Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia It took until 18:30 for your engineer to call me. Even now the service keeps dropping out ....I hope your techs onto the problem

  • itsbeka91
    🌜 B E K A 🌛 (@itsbeka91) reported from Boultham, England

    @virginmedia Internet is ******* shocking. Every week we have connection issues and never any refunds for payment. Absolute joke. Will be swiftly looking for a new provider

  • greznic
    Grez Nicholson (@greznic) reported from Skellingthorpe, England

    @virginmedia any problems in the LN6 area, your connection keeps dropping

  • Clive_Burt
    Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia I have not made any changes, and I have a Hub 3, and a pair of 5 year old TiVo boxes, one of which is having problems playing back things that have been recorded. But as I don't want waste an hour if my time in a queue, I shall just look forward to the end of the contract ....

  • dheight1990
    Daniel height (@dheight1990) reported from Cherry Willingham, England

    @virginmedia any chance you can come fix my broadband sooner than monday? Upgraded to your new hub 5.0 only for it to fail 5 days later ? I pay good money for this service for which im not receiving ? Not really acceptable

  • interaction0410
    Clive McCarthy🇪🇺 (@interaction0410) reported from Lincoln District, England

    @virginmedia the broadband is down in Lincoln, yet you’re website says it’s fine , I’ve just wasted 40 minutes trying to get that confirmation via a mobile conversation, you don’t want people to ring you that is why the contact numbers as so hidden, now you want £ 4.80 more

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • noimspartakus
    1965 Blue 1878 (@noimspartakus) reported

    @virginmedia do you have any issues in WA9? My internet has gone down 😡

  • jhargie4
    john (@jhargie4) reported

    @o2 @virgin @virginmedia CEO LUTZ SCHUELER received a call from your office regarding my complaint and when I asked a direct question rather than answer your representative went silent before abruptly disconnected the call with no warning. Great customer service.

  • William232393
    William (@William232393) reported

    I had Virgin Media - for 10 hours, I also had Virgin Money, I will never EVER touch anything at all with Virgin in front of its name.

  • KatNyc1
    Kat Nycoll (@KatNyc1) reported

    @virginmedia I would like to make a complaint on behalf of my housebound disabled aunt who has been without any service since Friday- can’t get food, drs , or contact anybody This is a disgrace Your staff won’t connect me to complaints team

  • Dharmi04
    dharmi04 (@Dharmi04) reported

    @virginmedia my broadband seems to be down, can you check and fix ?

  • kellyokid
    Steve Kelly (@kellyokid) reported

    @MelJanie @virginmedia I was with Virgin for years but got treated like a piece of crap on their shoe with multiple issues so I’ve left! Customer service is non existent! They just don’t care!

  • alibali50
    ⚫️ Ali 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@alibali50) reported

    @virginmedia Not my issue. Read post above.

  • b0bbybux
    Bobby Bucks (@b0bbybux) reported

    @biggle1908 @SBarrettBar @tescomobile Indian “customer service” centres in the case of Virgin Media, utter and complete shambles.

  • SuccessWLewis1
    Success W Lewis (@SuccessWLewis1) reported

    @virginmedia Trying to play @PlayStation @granturismo ? Don't bother! It's just a few tracks and cars in arcade mode without an internet connection! I have home entertainment to prevent these corporate based issues.

  • johnmc32
    John McClave (@johnmc32) reported

    @virginmedia hi broadband down in D24 since last night any resolution time?

Recent Virgin Media reports in Branston, England

Latest available direct user reports from this city and nearby areas. These are individual observations, not confirmed incidents or a complete outage history.

  • Branston: Wi-fi
  • Lincoln: TV
  • Lincoln: E-mail

Virgin Media detected incident history

These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.

  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    Detection ended: (13 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    Detection ended: (17 minutes)
  • Detected:
    Detection ended: (1 minutes)

What to do if Virgin Media is not working

For address-specific information and any available restoration estimate, use Virgin Media's official outage checker. Check Virgin Media outages with the provider

Compare your issue with the local reports and map. Note the affected service and when the problem began before contacting Virgin Media; report your own experience using the report button above.

View Virgin Media service-wide status and history

How to interpret these reports

Direct reports are submitted by visitors. Locations may be estimated from their connection or supplied by the reporter. A low local count does not establish that service is working; the service-wide status and local report totals describe different areas. How our outage detection works

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