Virgin Media

Virgin Media Outage Report in Branston, Lincolnshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Branston, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Branston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Branston, Lincolnshire, England 12/13/2025 17:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Branston, Lincolnshire, England

The most recent Virgin Media outage reports came from the following cities: Lincoln.

Loading map, please wait...
City Problem Type Report Time
United KingdomLincoln Internet
United KingdomLincoln Internet
United KingdomLincoln Internet
United KingdomLincoln Internet
United KingdomLincoln TV
United KingdomLincoln Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Branston, England

Latest outage, problems and issue reports in Branston and nearby locations:

  • Clive_Burt Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia being shifted from technician to technician to technician.....no resolution ...on the phone for nearly an hour

  • Clive_Burt Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia Ok Virginmedia, the WiFi extender for which paying for (installed on 27th May 2020) has ceased working, this may or may not be as a result of the issues from the weekend or not, but before the issues started, it worked, afterwards it didn't. How do I get it replaced?

  • Clive_Burt Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia I have been offered the opportunity to complain, but as a customer of 20+ years I am aware complaints tend to get ignored. At its worst speed was down to 0.5Mega bits per second ... At its best (for 20 minutes or so) maybe 150Mega bits per second. Paying for 200Mbps .....

  • ImpAngel1 Imp & Angel (@ImpAngel1) reported from North Hykeham, England

    Extremely frustrated and disappointed at the very poor service we're receiving from @vmbusiness as we bring five new phone contracts over from EE. No reply to emails, no returned tel calls. #unacceptable

  • SkyAlicry AlicrySky (@SkyAlicry) reported from Lincoln District, England

    Oh look no internet again. Thanks @virginmedia Someone recommend a new service provider please because I’ve truly had enough :(

  • Clive_Burt Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia This was 14 days ago (17/09/2020), and I cannot remember the website, and the network engineer advised (19/09/202) me it might 24 hours before it settled .... Since then it's been variable ....

  • Clive_Burt Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia Also perhap if you read the full thread, it would help.

  • Clive_Burt Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia Er no, if you had read the thread in its entirety, you will see that I said I was getting someone to look at how to organise the internal network on the house, and I would be leaving at the end of my contract, in 17 months. I would not recommend Virgins services to anyone.

  • Clive_Burt Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia My Daught is having significant problems with her IPAD as result, and using her phones data (no we are not Virgin phones), which is costing her, when your network falters, I then switch to my NHS phone and use its data, and my simply uses her work phone ...both essential workers.

  • Clive_Burt Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia Second day running, get to 4pm and the internet crashes ... Unfortunately I do not have the luxury to stop work and try to fix it

  • Clive_Burt Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia It took until 18:30 for your engineer to call me. Even now the service keeps dropping out ....I hope your techs onto the problem

  • Clive_Burt Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia Issues in Lincoln

  • Clive_Burt Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia Because I wouldn't connect a laptop to an unknown (to me) website, through the router, where the could alledgely monitor connection speeds. When your engineer visited he had to escalate the issue to your network team. Because I had 1 downstream & 1 upstream not the 24 down and 4.

  • Clive_Burt Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia @KazH50 Can you tell me what the issues are in Lincoln, speed down to 2Mbs ... Paying for 200Mbs

  • Clive_Burt Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia @dev101 Your on-call Network support, who had to wait 18 hours to be sent the ticket, and then he had to endure 4 hours on the phone to India. 2 other households in area also affected. Offer of compensation £0 (issue occurred 15:30 17/9, finally rectified 18:30 19/9).

  • JonLPage Jon Page (@JonLPage) reported from Lincoln District, England

    @virginmedia Hello! Do you have any update on the intermittency issues in LN5?

  • Clive_Burt Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia Your web app says there is no problem, but your telephone diagnostic services says there is? Which is correct?

  • Clive_Burt Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia Major problems in Lincoln .... BT turned service off to green box!

  • Clive_Burt Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia Still here waiting for the restoration of the internet service I pay you to provide.

  • SkyAlicry AlicrySky (@SkyAlicry) reported from Lincoln District, England

    @virginmedia I gave in and decided to call. 30 minutes listening to the worst quality music ever! And counting... :’( @virginmedia sucks *****

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ShepskiPaul Paul Shepherd (@ShepskiPaul) reported

    @virginmedia I went live with @virginmedia yesterday. Now I can’t get broadband upstairs and have had the phone call ended THREE TIMES since the engineer left yesterday! I’ve been on hold for almost 3 HOURS!!! I’m calling to cancel but nobody answers at retention, if u can get that far UPSET!

  • hikmat3 Hikmat (@hikmat3) reported

    @virginmedia Virgin Media Outage Update - Description: Service update. Broadband, Voice and TV fault F008753323. The latest update we have is: Our engineer is on site and they're working to fix the problem. The estimated repair time is now: 21/01/2021 10:00:00. The Virgin Media

  • hikmat3 Hikmat (@hikmat3) reported

    @virginmedia Virgin Media Outage Update - Description: Service update. Broadband, Voice and TV fault F008753323. The latest update we have is: Our engineer is on site and they're working to fix the problem. The estimated repair time is now: 21/01/2021 20:00:00. The Virgin Media

  • SSarangal S Sarangal- Kubo Shmitgal (@SSarangal) reported

    @virginmedia whats going on with the internet service, being dropping out for days now! - angry customer right now

  • mattwaring63 Matt Waring (@mattwaring63) reported

    @virginmedia As I'm getting ZERO joy from customer service, looks like I'll have to cancel your service. Shame.

  • Flaminhaystack Antonia (@Flaminhaystack) reported from London, England

    @virginmedia I've had engineers round from Virgin media on several occasions. Once I had no Internet for weeks because the engineer wired up the connection to the wrong house outside and I didn't even get a refund for the lack of service.

  • oliversdadster Paul Schofield (@oliversdadster) reported

    @virginmedia To everyone with @virginmedia struggling to get through on 150/0345 454 1111. Try 02037065273 it’s customer relations direct number (above customer services). You’ll still be on hold for ages but it will save you time and most certainly annoy them.

  • DiTamboly DiTam (@DiTamboly) reported

    @virginmedia Oh yes you are! This is typical @virginmedia service! A service issue that’s ongoing for over two months! Customers given confusing and incorrect information! An incompetent customer service team! I’ve already asked for compensation but no action yet. The whole thing’s a mess!

  • lynn_smith72 Rachel Lynn-Smith (@lynn_smith72) reported

    @virginmedia Nope, the messaging service is useless. It just keeps sending me messages to tell me what it CAN’T help with. Oh, and one this morning to ask if I still need help 🙁

  • Nicola21678132 Nicola (@Nicola21678132) reported

    @virginmedia Would a more updated hub not be a better solution to all these problems?