Virgin Media Outage Report in Branston, Lincolnshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Branston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Branston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Branston, Lincolnshire, England
The most recent Virgin Media outage reports came from the following cities: Lincoln.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| TV | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Branston, England
Latest outage, problems and issue reports in Branston and nearby locations:
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia being shifted from technician to technician to technician.....no resolution ...on the phone for nearly an hour
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia Ok Virginmedia, the WiFi extender for which paying for (installed on 27th May 2020) has ceased working, this may or may not be as a result of the issues from the weekend or not, but before the issues started, it worked, afterwards it didn't. How do I get it replaced?
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia I have been offered the opportunity to complain, but as a customer of 20+ years I am aware complaints tend to get ignored. At its worst speed was down to 0.5Mega bits per second ... At its best (for 20 minutes or so) maybe 150Mega bits per second. Paying for 200Mbps .....
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Imp & Angel
(@ImpAngel1) reported
from
North Hykeham, England
Extremely frustrated and disappointed at the very poor service we're receiving from @vmbusiness as we bring five new phone contracts over from EE. No reply to emails, no returned tel calls. #unacceptable
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AlicrySky
(@SkyAlicry) reported
from
Lincoln District, England
Oh look no internet again. Thanks @virginmedia Someone recommend a new service provider please because I’ve truly had enough :(
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia This was 14 days ago (17/09/2020), and I cannot remember the website, and the network engineer advised (19/09/202) me it might 24 hours before it settled .... Since then it's been variable ....
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia Also perhap if you read the full thread, it would help.
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia Er no, if you had read the thread in its entirety, you will see that I said I was getting someone to look at how to organise the internal network on the house, and I would be leaving at the end of my contract, in 17 months. I would not recommend Virgins services to anyone.
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia My Daught is having significant problems with her IPAD as result, and using her phones data (no we are not Virgin phones), which is costing her, when your network falters, I then switch to my NHS phone and use its data, and my simply uses her work phone ...both essential workers.
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia Second day running, get to 4pm and the internet crashes ... Unfortunately I do not have the luxury to stop work and try to fix it
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia It took until 18:30 for your engineer to call me. Even now the service keeps dropping out ....I hope your techs onto the problem
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia Issues in Lincoln
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia Because I wouldn't connect a laptop to an unknown (to me) website, through the router, where the could alledgely monitor connection speeds. When your engineer visited he had to escalate the issue to your network team. Because I had 1 downstream & 1 upstream not the 24 down and 4.
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia @KazH50 Can you tell me what the issues are in Lincoln, speed down to 2Mbs ... Paying for 200Mbs
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia @dev101 Your on-call Network support, who had to wait 18 hours to be sent the ticket, and then he had to endure 4 hours on the phone to India. 2 other households in area also affected. Offer of compensation £0 (issue occurred 15:30 17/9, finally rectified 18:30 19/9).
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Jon Page
(@JonLPage) reported
from
Lincoln District, England
@virginmedia Hello! Do you have any update on the intermittency issues in LN5?
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia Your web app says there is no problem, but your telephone diagnostic services says there is? Which is correct?
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia Major problems in Lincoln .... BT turned service off to green box!
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia Still here waiting for the restoration of the internet service I pay you to provide.
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AlicrySky
(@SkyAlicry) reported
from
Lincoln District, England
@virginmedia I gave in and decided to call. 30 minutes listening to the worst quality music ever! And counting... :’( @virginmedia sucks *****
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Shepherd
(@ShepskiPaul) reported
@virginmedia I went live with @virginmedia yesterday. Now I can’t get broadband upstairs and have had the phone call ended THREE TIMES since the engineer left yesterday! I’ve been on hold for almost 3 HOURS!!! I’m calling to cancel but nobody answers at retention, if u can get that far UPSET!
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Hikmat
(@hikmat3) reported
@virginmedia Virgin Media Outage Update - Description: Service update. Broadband, Voice and TV fault F008753323. The latest update we have is: Our engineer is on site and they're working to fix the problem. The estimated repair time is now: 21/01/2021 10:00:00. The Virgin Media
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Hikmat
(@hikmat3) reported
@virginmedia Virgin Media Outage Update - Description: Service update. Broadband, Voice and TV fault F008753323. The latest update we have is: Our engineer is on site and they're working to fix the problem. The estimated repair time is now: 21/01/2021 20:00:00. The Virgin Media
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S Sarangal- Kubo Shmitgal
(@SSarangal) reported
@virginmedia whats going on with the internet service, being dropping out for days now! - angry customer right now
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Matt Waring
(@mattwaring63) reported
@virginmedia As I'm getting ZERO joy from customer service, looks like I'll have to cancel your service. Shame.
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Antonia
(@Flaminhaystack) reported
from
London, England
@virginmedia I've had engineers round from Virgin media on several occasions. Once I had no Internet for weeks because the engineer wired up the connection to the wrong house outside and I didn't even get a refund for the lack of service.
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Paul Schofield
(@oliversdadster) reported
@virginmedia To everyone with @virginmedia struggling to get through on 150/0345 454 1111. Try 02037065273 it’s customer relations direct number (above customer services). You’ll still be on hold for ages but it will save you time and most certainly annoy them.
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DiTam
(@DiTamboly) reported
@virginmedia Oh yes you are! This is typical @virginmedia service! A service issue that’s ongoing for over two months! Customers given confusing and incorrect information! An incompetent customer service team! I’ve already asked for compensation but no action yet. The whole thing’s a mess!
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Rachel Lynn-Smith
(@lynn_smith72) reported
@virginmedia Nope, the messaging service is useless. It just keeps sending me messages to tell me what it CAN’T help with. Oh, and one this morning to ask if I still need help 🙁
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Nicola
(@Nicola21678132) reported
@virginmedia Would a more updated hub not be a better solution to all these problems?