Virgin Media Outage Report in Branston, Lincolnshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Branston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Branston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Branston, Lincolnshire, England
The most recent Virgin Media outage reports came from the following cities: Lincoln.
| City | Problem Type | Report Time |
|---|---|---|
 Lincoln |
Total Blackout | |
| Lincoln |
TV | |
| Lincoln |
Wi-fi | |
| Lincoln |
Internet | |
| Lincoln |
||
| Lincoln |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Branston, England
Latest outage, problems and issue reports in Branston and nearby locations:
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MyMinxy
(@my_minxy) reported
from
Lincoln District, England
@virginmedia on the phone now for 3rd time as get cut off, no internet and NO HELP, it’s been over 24hrs now, I need the internet
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MyMinxy
(@my_minxy) reported
from
Lincoln District, England
@virginmedia Engineer came Friday, still no service on the phone for 10 hrs to 18 people Saturday, you closed my complaint with £10 credit that I never agreed to, yet still no service waiting for another engineer… my complaint IS NOT RESOLVED @virginmedia
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Nathan Wilson
(@wilsmadein85) reported
from
Boultham, England
@virginmedia Every time i ring we get told to visit the website then the phone goes dead. And your still taking money for my dad's mobile! I'm amazed how incompetent your services are, do you get special training so you can be this crap?
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Micky Richards
(@mickyrichards27) reported
from
Lincoln District, England
@virginmedia I need to talk to a human... my WiFi is s**t Tried customer services all I get is automated push 1 if yes etc etc
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Jessica Boatright
(@oh_so_boatie) reported
from
Lincoln District, England
@virginmedia Yes, issues showing. I've had to go to a cafe to work - so now as well as lost hours of income I'm down bus fare and refreshments so that I can use the the WiFi.
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john etheridge
(@etheridg) reported
from
Lincoln District, England
@virginmedia,I'm John etheridge,I've rung you twice now,yesterday+today+you've cut me off,this is disgusting!not v.professional,not keen about yr firm anymore,customer service is crap,please cancel my broadband/,phone now+cancel coming to me on the 15th of this month!I'm annoyed
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Richard Adams
(@Pogit) reported
from
Lincoln District, England
@virginmedia The biggest problem is you do t know how they work, installers don’t know how to check they work and more importantly no one seems to understand why they’re NEEDED! They will be why someone dies and Virgin WILL be named in the courts at a guilty party!
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Jessica Boatright
(@oh_so_boatie) reported
from
Lincoln District, England
Not a great start to Monday - @virginmedia is down, mobile hotspot not working, and as a freelancer who doesn't get paid when I don't work, losing much needed income while things are ££££ is very irritating 😞
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Richard Adams
(@Pogit) reported
from
Lincoln District, England
Any update to the Digital Landline faults in #Lincoln @virginmedia. I’m told the cancellation my services for the 1st April has been cancelled why is this? Why are 150 trying to upsell me @VMO2News products when your core products don’t work! +3wks without a landline @Ofcom help
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Micky Richards
(@mickyrichards27) reported
from
Lincoln District, England
@virginmedia can someone DM me about a complaint.about moving home and not able to get services for a while even though I was told I could
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Richard Adams
(@Pogit) reported
from
Lincoln District, England
@virginmedia The only response is they have given up and will let me out of my contract early. Not a great response for a customer of well over 20 years
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Richard Adams
(@Pogit) reported
from
Lincoln District, England
@virginmedia I’m still getting Mail saying it needs updating, but more importantly installers and CS need to ensure they’re installed correctly and why they’re needed. It’s not just for 999. 999 can take hours to attend Jane down the street can be here in minutes.
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Richard Adams
(@Pogit) reported
from
Lincoln District, England
A recorded voice saying sorry only calls to an emergency number are allowed is not much help of your lying on the floor only able to press your emergency lanyard! @virginmedia urgent training is required to ensure people aren’t left in this situation. #unacceptable #LivesAtRisk
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Davith
(@Davith03257086) reported
from
Lincoln District, England
@virginmedia Fastest broadband provider my arse. Tour broadband is ****. I pay for 100mbps and barley get a tenth of that. So stop your lying
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Micky Richards
(@mickyrichards27) reported
from
Lincoln District, England
@virginmedia I've had it with your Internet. WiFi is atrocious. Disconnected and stored away. Getting sky tomorrow. Can't cancel virgin as in contract. Even had a new router...
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Davith
(@Davith03257086) reported
from
Lincoln District, England
@virginmedia any chance of you sorting out the broadband issue in and around Lincoln. It's been going on for a couple of hours
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Micky Richards
(@mickyrichards27) reported
from
Lincoln District, England
@virginmedia Yes. I never seem to get anywhere with that. That's why I called.
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Richard Adams
(@Pogit) reported
from
Lincoln District, England
@virginmedia So what your saying is your doing the minimum required by the regulator, and failing your vulnerable customers. As previously stated VM will be mentioned in courts when people are pressing their emergency assist numbers and get a VM message saying their call can’t be connected!
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Richard Adams
(@Pogit) reported
from
Lincoln District, England
@virginmedia not happy #VirginMedia landline forcibly converted to digital line after “fault” broadband outage 1am this morning sets off lifeline phone line warning. The point of having a big red emergency button is when there’s an emergency you press it and it calls for HELP!
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Richard Adams
(@Pogit) reported
from
Lincoln District, England
@virginmedia That’s not true that why they now allow calls to other urgent services for priority vulnerable customers such as gas, water electric police and medical urgent but not emergency numbers the trouble is this doesn’t allow calls to hone help and life lines though they should!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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carly
(@HEARTWOODZ) reported
WHY IS VIRGIN MEDIA SO BAD
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lorraine
(@lorrain89407437) reported
@virginmedia. Disgraceful service. Been having service issues for months 😡😡😡. They have sent several engineers and technicians and we still have a problem. Last night we had a little service. They sent an engineer today and now we have NOTHING, no internet, WiFi or TV😡😡😡.
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Wayne 😷🇹🇹🏴
(@WaynesWorld_20) reported
@virginmedia Not really, no. It’s been incredibly intermittent for the past week at the very least, but it’s been a consistent issue for the duration of my contract. Yesterday it completely cut out for around 20 minutes mid Hangout call which was really poor.
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Marc Vlessing
(@marcvlessing) reported
@virginmedia Oh yes - it was clocked months ago with your tech team. They came 3x (never the days they said they would!). Seems they need to replace a line to our house. They drilled through our garden wall in the wrong place. Put a shabby piece of plastic over it. But we still have no line!
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Jayne Karimanzira
(@MissJayCeeKay) reported
@virginmedia do you have issues in RG12 area? Have had no Internet since last night?!
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Jess Robbins
(@jfroberts4) reported
@virginmedia We need a new router sent out it’s broken. Please send one so we can resolve the situation. I’m fed up of going round in circles
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John Jeffrey
(@JohnJef51763960) reported
@virginmedia And of course no service again today
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jules
(@jules_teacher) reported
@virginmedia Ridiculous reply it’s nothing to do with the checking the service status! The service is working but intermittent which means I am struggling to teach my live lessons! I’m paying for a service you should be providing that service AND a service to report issues
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andrew ralph
(@andrewralph44) reported
@virginmedia how can I get in contact with your customer services it’s just impossible (mobile) can u help
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James Weldrake
(@weldrake13) reported
@virginmedia But full diagnosis requires me to reset my hub, which I have done multiple times and takes me a long time to set back up since I'm not strong default settings. A reset won't fix the issue. Also when I book an appointment it gets auto cancelled the next day due to other issues!