Virgin Media Outage Report in Branston, Lincolnshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Branston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Branston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 15: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Branston, Lincolnshire, England
The most recent Virgin Media outage reports came from the following cities: Lincoln.
| City | Problem Type | Report Time |
|---|---|---|
 Lincoln |
Wi-fi | |
| Lincoln |
Phone | |
| Lincoln |
TV | |
| Lincoln |
Internet | |
| Lincoln |
||
| Lincoln |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Branston, England
Latest outage, problems and issue reports in Branston and nearby locations:
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Clive McCarthy🇪🇺
(@interaction0410) reported
from
Lincoln District, England
@virginmedia @Emsus1979 Define large number of users @virginmedia , you haven’t listed the pronoun the website because you don’t want to admit this is a huge problem, your customer service is a disgrace #cancelvirginmedia
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Jay
(@jaynlaura) reported
from
Lincoln District, England
@virginmedia currently been sat hold for 20 mins trying to help my gran as your team have failed in their service for her. She is currently without working services and a 20 minute wait on the phone is not acceptable
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Hannah Allen
(@Hannie02Allen) reported
from
Lincoln District, England
@virginmedia how many times are you going to pass me off to other departments or hang up on me! Not to mention create a bill that does not exist. #hadenough #virginmedia #ofcom
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George Gibbins
(@Funkygibbi) reported
from
Lincoln District, England
Changing ISP to Virginmedia; the stress & hours of my life lost, trying to resolve issues trying to register an account, & porting home phone number WOW! I'm informed their systems are unique, this = hassle. #virginmedia #consumers #shoponline
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Grez Nicholson
(@greznic) reported
from
Skellingthorpe, England
@virginmedia any problems in the LN6 area, your connection keeps dropping
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Edward Croft
(@EdwardCroft19) reported
from
Lincoln District, England
@virginmedia I’ve attempted to speak with your team and somehow never get through to anyone, just an automated service telling me to wait to be connected. Hence resorting to tweeting.
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Clive McCarthy🇪🇺
(@interaction0410) reported
from
Lincoln District, England
@virginmedia the broadband is down in Lincoln, yet you’re website says it’s fine , I’ve just wasted 40 minutes trying to get that confirmation via a mobile conversation, you don’t want people to ring you that is why the contact numbers as so hidden, now you want £ 4.80 more
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JAY/NFFC
(@souljacker1974) reported
from
Lincoln District, England
@virginmedia I’m sick of paying for WiFi that dose not work #crap
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Adam Butler
(@AdamSButler65) reported
from
Southrey, England
@MichaelLCrick @TomaszPalmer @RogerMi17980111 @virginmedia And the reality is (sadly) that when someone in your position posts stuff like this, it does carry much more clout than the average person who is being let down by these big companies. Power to you Michael.
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Justin (Kandi Kane) Hussey
(@cutechub69) reported
from
Lincoln District, England
@virginmedia Still no reply I’ve sent messages in all Social media platforms as well as emails, I refuse to call the number anymore because it’s already cost me £47 in pound charges trying to sort out my connection issues, I’m feeling very let down by your service at the moment!
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Hannah Allen
(@Hannie02Allen) reported
from
Lincoln District, England
@virginmedia what is your plan to help consumers who are now having to claim from the government and will struggle to pay their payments for their packages and unsure when the next bit of money will be.
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Clive McCarthy🇪🇺
(@interaction0410) reported
from
Lincoln District, England
Anyone else in Lincoln have no broadband, the service and information is atrocious @virginmedia #virginmedia #outage #outrage
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Clive McCarthy🇪🇺
(@interaction0410) reported
from
Lincoln District, England
Any news on broadband outage in #Lincoln @virginmedia please someone contact me with any news whatsoever
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Justin (Kandi Kane) Hussey
(@cutechub69) reported
from
Lincoln District, England
@virginmedia I was told they were sorry and they were working on getting the problem fixed as soon as possible and he was going to sort out a goodwill gesture of a reduction on my next bill!
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James Alexander Kirby
(@JamesAlexKirby) reported
from
Skellingthorpe, England
@AndyPearson68 @helgy2 @NEZZY80 @virginmedia @SkyUK @btsportfootball going tomorrow. £22 a month and only had for the @premierleague Got to pay £64 for to cancel contract early. Bastards.
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Chris Ekins
(@chrisekins01) reported
from
Lincoln District, England
I will not be ordering a movie from @virginmedia store ever again. Ordered a movie and never received the dvd. Every time I try to talk to someone about it I get different excuses why I haven’t received the dvd. #badcustomerservice #virginmedia
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Holly
(@HollyByrne_) reported
from
Lincoln District, England
Really disappointed with our @virginmedia WiFi router, it’s hardly worked this whole week and last time I rang to ask a question they were really rude 😡
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Justin (Kandi Kane) Hussey
(@cutechub69) reported
from
Lincoln District, England
@virginmedia A few weeks ago I had to contact you a number of times about my failing broadband in my area I was promised I would have a reduction in my bill and this has not happened also the amount of calls I had to make to sort out the problem has resulted in a bill of £47
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Jonathan Garner
(@jongarner_spurs) reported
from
Waddington, England
for your services, not for these problems to occur. Whilst I think of it too. I’m very very disgruntled at the level of customer loyalty. Come on @virginmedia you can and should do better! 😡😡😡😡
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Toby Stephenson
(@tobystephenson) reported
from
Lincoln District, England
@mrwilliamstokes He couldn’t be clearer that he’s asking for a repayable loan not free money. The media really have their heart set on pulling Virgin apart. People are terrible too, we make our own beds that we have to sleep in - E.g. flying Ryanair now because we put nicer airlines out of biz.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sooty
(@Sootyxxxhybrid) reported
@virginmedia Yes I could but what would it solve I just want virgin media to inform customer's what software updates are coming
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Kevin 🇬🇧🇮🇪🇪🇺🏳️🌈🔶
(@kevincallaghan2) reported
Reported a case of identity theft to @virginmedia over a month ago and have heard nothing. Emails just bounce back and their customer service advisors don’t seem to know how to handle this type of query. Really frustrating.
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Claire 👑
(@clairepaddi) reported
@virginmedia have had almost two months to send me packaging/a courier for the hub I have since I moved but instead threaten me by email with charges+gaslight me on their customer service live chat 🙃 I don't even want your box anymore! How many times must I beg you to take it???
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Slippery When Wet
(@offender_repeat) reported
@virginmedia your online chat service is ****. I contacted to get a PAC number and after 20 minutes of going around in circles they cut me off. I've this month been charged £30 for phone use. Odd, as no phone has been connected to that line for 10 years. Will cancel next week
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Anna Rothery 💙
(@CllrAnnaRothery) reported
@virginmedia appalling service month 3 of contract 3 different engineers to install 2 to turn up and do nothing 15 phone calls and still nothing
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Andrew Jones
(@andyjuk) reported
from
Solihull, England
@virginmedia have to say, even with no voice, Stan on your customer support team provides better service than some of the outsourced centres!
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Alison Psters
(@AlisonPsters) reported
@virginmedia @GWAcrylicUK I need an engineer out I Am disabled and no signal on my television from the box
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Badgi
(@The_Badgi) reported
@chipzel Phone calls are recorded, tell them you want to cancel, end of discussion, put it in writing and reference the phone call time and date, send it to them, bush bash bosh, **** off virgin media. You're well within your rights.
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Marnie
(@dyingxbreed) reported
@virginmedia please can someone help me! My dyslexic self just needs a person to talk to and not an automated line!! This is stressing me out!
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Biscotti 🍪
(@Biscxtti) reported
@virginmedia Sort Out Your Connection Man... Why Am I Paying For Your Garbage Services!?