Virgin Media Outage Report in North Hykeham, Lincolnshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in North Hykeham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in North Hykeham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 19: Problems at Virgin Media
Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near North Hykeham, Lincolnshire, England
The most recent Virgin Media outage reports came from the following cities: Lincoln and Newark on Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Lincoln |
Internet | |
| Lincoln |
Internet | |
| Lincoln |
TV | |
| Newark on Trent |
Internet | |
| Lincoln |
Internet | |
| Lincoln |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near North Hykeham, England
Latest outage, problems and issue reports in North Hykeham and nearby locations:
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia Issues in Lincoln
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia I have that already, and the issue exists in the middle floor, which is why I want to get a booster for that floor, and also enable my laptop to plugged in on that floor, in the office that I have
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Amy
(@amyxpxx) reported
from
Lincoln District, England
@virginmedia I would like to cancel my contract it’s finished September 11th
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia @KazH50 Can you tell me what the issues are in Lincoln, speed down to 2Mbs ... Paying for 200Mbs
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia I have been offered the opportunity to complain, but as a customer of 20+ years I am aware complaints tend to get ignored. At its worst speed was down to 0.5Mega bits per second ... At its best (for 20 minutes or so) maybe 150Mega bits per second. Paying for 200Mbps .....
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia @dev101 Your on-call Network support, who had to wait 18 hours to be sent the ticket, and then he had to endure 4 hours on the phone to India. 2 other households in area also affected. Offer of compensation £0 (issue occurred 15:30 17/9, finally rectified 18:30 19/9).
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia It took until 18:30 for your engineer to call me. Even now the service keeps dropping out ....I hope your techs onto the problem
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David A Slack
(@cannabicyclol) reported
from
Carlton on Trent, England
First class service from @virginmedia DVR box had ‘green screen of death’. Reported Wednesday, new upgraded V6 box arrived Thursday. Installed and working! Well done @virginmedia
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia Ok Virginmedia, the WiFi extender for which paying for (installed on 27th May 2020) has ceased working, this may or may not be as a result of the issues from the weekend or not, but before the issues started, it worked, afterwards it didn't. How do I get it replaced?
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Amy
(@amyxpxx) reported
from
Lincoln District, England
@virginmedia hi, I would like to cancel my contract it will be ending September.
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supanotts
(@bellyncfc) reported
from
Carlton on Trent, England
@virginmedia I have now tried a laptop on wired and that varies from 110 meg down to 30meg..i really need a engineer to sort this! I have done all your resents,power downs x 3.i have been promised call backs which never came,I'm sick to death of being fobbed off tbh I need out this contract !
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia Still here waiting for the restoration of the internet service I pay you to provide.
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
Getting fed up with organisations using Covid as an excuse for poor customer response #virginmedia
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia Major problems in Lincoln .... BT turned service off to green box!
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia being shifted from technician to technician to technician.....no resolution ...on the phone for nearly an hour
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chris whitney
(@chris_litcons) reported
from
Lincoln District, England
@virginmedia No one has replied to the text. Spent hours on it ourselves and Googled the problem. Virgin media were no help at all.
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia Because I wouldn't connect a laptop to an unknown (to me) website, through the router, where the could alledgely monitor connection speeds. When your engineer visited he had to escalate the issue to your network team. Because I had 1 downstream & 1 upstream not the 24 down and 4.
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Imp & Angel
(@ImpAngel1) reported
from
North Hykeham, England
Extremely frustrated and disappointed at the very poor service we're receiving from @vmbusiness as we bring five new phone contracts over from EE. No reply to emails, no returned tel calls. #unacceptable
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supanotts
(@bellyncfc) reported
from
Carlton on Trent, England
@virginmedia can someone help me pls,I'm sick off trying to get help for over a week about my broadband
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supanotts
(@bellyncfc) reported
from
Carlton on Trent, England
@virginmedia my broadband has been crap for 3 weeks now,had an engineer friday,says he's done what he can and to see how it is,in a nutshell its the same....shite sometimes 110 meg sometimes like now 15 meg(on 4g for this) im sick and tired now and would like to cancel my contrac
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Isaac Fellick
(@isaac_fellick) reported
@virginmedia I finally got through to someone who speaks sense within customer services. Thank you
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Andrew Shutt
(@expressaris) reported
@virginmedia They couldn’t! Reckoned the website was down. If it was it’s been down for a week.
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Graham Long
(@Grahamthecabbie) reported
@virginmedia Yes! Your service is down. Again! Completely useless!
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Whatwoodersdid
(@whatwoodersdid) reported
@virginmedia The complaint is with regards to several issues with my onboarding address a new customer. But all I need help with at the moment is how to link my existing VM account with my new contract so that I can submit my written complaint?
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Chris G
(@Garffey) reported
@virginmedia I did, It gave me a link, which was a troubleshooter! No warning. Was off for about an hour, then about 15 minutes at 3.00pm...went off last week twice on Wednesday and Thursday. This is after 'improvements' to the service recently... TV now pixilating and almost unwatchable.
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Conor Richards
(@_conorrichards) reported
@virginmedia Hi, I had no wifi in Bermondsey all of yesterday and it’s still not working today, can you help?
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Anthony Tomlinson
(@Tomlia02) reported
@virginmedia Hi DC. Any help would be appreciated. I am at work and only have access to my mobile phone
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Lee
(@RealClewsy) reported
@virginmedia Yes finally although apparently it takes a few hours to send a message and unsure whether they can send a letter out confirming the cancellation it's absolutely ridiculous she was awful and kept putting me on hold for no reason.
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Holli “gobby scientist” Carden
(@HolliCarden) reported
@virginmedia Ahh… that was the problem then. I called the proper customer service number instead when the mobile didn’t work.
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Becca J
(@beccaj2110) reported
@virginmedia Help please... Normal white light on broadband box. Laptop & phone showing connected but saying no internet available. Checked cables. Done every reboot & factory reset known. Still no luck after an hour 😭