Virgin Media Outage Report in North Hykeham, Lincolnshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in North Hykeham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in North Hykeham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near North Hykeham, Lincolnshire, England
The most recent Virgin Media outage reports came from the following cities: Lincoln and Newark on Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Lincoln |
Total Blackout | |
| Lincoln |
TV | |
| Newark on Trent |
TV | |
| Lincoln |
Wi-fi | |
| Lincoln |
Internet | |
| Lincoln |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near North Hykeham, England
Latest outage, problems and issue reports in North Hykeham and nearby locations:
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Richard Adams
(@Pogit) reported
from
Lincoln District, England
@O2 @virginmedia Thanks I’ll look into what multi-sim plans you have but the reason I left was due to poor family, multi user based tariffs.
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Mark Jones 🏴🐏
(@barmouth9) reported
from
Carlton on Trent, England
@virginmedia hi been a new customer since 9/12 still not connected due to an outage is this a record ?
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia Nice to see that you "Customer Services" are maintaining their historic levels of poor service. My contract comes to an end on the 19th of this month, I am wondering why I want stay with you. .... You were near bottom Uswitches recommended list
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john etheridge
(@etheridg) reported
from
Lincoln District, England
@virginmedia,I'm John etheridge,I've rung you twice now,yesterday+today+you've cut me off,this is disgusting!not v.professional,not keen about yr firm anymore,customer service is crap,please cancel my broadband/,phone now+cancel coming to me on the 15th of this month!I'm annoyed
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nick c
(@CoddNicholas) reported
from
Lincoln District, England
@virginmedia help no phone service in Lincoln can’t phone you off mobile or home phone tried on line site no help at all
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MyMinxy
(@my_minxy) reported
from
Lincoln District, England
@virginmedia on the phone now for 3rd time as get cut off, no internet and NO HELP, it’s been over 24hrs now, I need the internet
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Richard Adams
(@Pogit) reported
from
Lincoln District, England
Any update to the Digital Landline faults in #Lincoln @virginmedia. I’m told the cancellation my services for the 1st April has been cancelled why is this? Why are 150 trying to upsell me @VMO2News products when your core products don’t work! +3wks without a landline @Ofcom help
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Richard Adams
(@Pogit) reported
from
Lincoln District, England
@virginmedia not happy #VirginMedia landline forcibly converted to digital line after “fault” broadband outage 1am this morning sets off lifeline phone line warning. The point of having a big red emergency button is when there’s an emergency you press it and it calls for HELP!
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Mark Jones 🏴🐏
(@barmouth9) reported
from
Carlton on Trent, England
@virginmedia Thanks for the steer to your Indian call centre ,they very helpfully tell me to remain patient until the outage is resolved unfortunately they couldn’t tell me if 21 days and counting is a record maybe you have other forms of enlightenment.
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Matthew Cooper
(@Matthew56242945) reported
from
Carlton on Trent, England
Virgin Media fixed the phone issue, a local fault, so I rang Royal Mail to get my money back. The phone went out again during the call. If I was a person with anxiety and depression issues this might be a major problem. Oh wait, I am a person.....
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Richard Adams
(@Pogit) reported
from
Lincoln District, England
A recorded voice saying sorry only calls to an emergency number are allowed is not much help of your lying on the floor only able to press your emergency lanyard! @virginmedia urgent training is required to ensure people aren’t left in this situation. #unacceptable #LivesAtRisk
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Jessica Boatright
(@oh_so_boatie) reported
from
Lincoln District, England
Not a great start to Monday - @virginmedia is down, mobile hotspot not working, and as a freelancer who doesn't get paid when I don't work, losing much needed income while things are ££££ is very irritating 😞
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Micky Richards
(@mickyrichards27) reported
from
Lincoln District, England
@virginmedia I need to talk to a human... my WiFi is s**t Tried customer services all I get is automated push 1 if yes etc etc
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MyMinxy
(@my_minxy) reported
from
Lincoln District, England
@virginmedia Engineer came Friday, still no service on the phone for 10 hrs to 18 people Saturday, you closed my complaint with £10 credit that I never agreed to, yet still no service waiting for another engineer… my complaint IS NOT RESOLVED @virginmedia
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Daniel height
(@dheight1990) reported
from
Cherry Willingham, England
@virginmedia any chance you can come fix my broadband sooner than monday? Upgraded to your new hub 5.0 only for it to fail 5 days later ? I pay good money for this service for which im not receiving ? Not really acceptable
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Davith
(@Davith03257086) reported
from
Lincoln District, England
@virginmedia Can you please tell me why your broadband is so rubbish it can't even support me streaming a game of the PlayStation network?. It happens every day all day. Sort it out
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Nathan Wilson
(@wilsmadein85) reported
from
Boultham, England
@virginmedia Every time i ring we get told to visit the website then the phone goes dead. And your still taking money for my dad's mobile! I'm amazed how incompetent your services are, do you get special training so you can be this crap?
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Jessica Boatright
(@oh_so_boatie) reported
from
Lincoln District, England
@virginmedia Yes, issues showing. I've had to go to a cafe to work - so now as well as lost hours of income I'm down bus fare and refreshments so that I can use the the WiFi.
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Mark Jones 🏴🐏
(@barmouth9) reported
from
Carlton on Trent, England
@virginmedia Thanks ,yes I’ve had several updates on completion of work pre Xmas it was 6pm most days . Since then it was 3:30 yesterday , definitely today , and one of your highly trained customer agents advises me it will be 3:30 tomorrow ,unless of course you know something ?
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Davith
(@Davith03257086) reported
from
Lincoln District, England
@virginmedia Fastest broadband provider my arse. Tour broadband is ****. I pay for 100mbps and barley get a tenth of that. So stop your lying
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Zain
(@fxkxppy) reported
@virginmedia found out yesterday that it’s an area problem but it still hasn’t been fixed and we don’t have a concrete fix date. Still unable to partake in my classes and family unable to work from home. Is there any sort of portable wifi dongle or anything of the sort we can get for now?
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🌈 Kiandy, Brilliant Animator
(@kiandymundi) reported
@virginmedia Took me half a fking hour waiting to get through "Yeah should be on in 15 minutes, if not, call back" And what, wait in another 30m queue? Beyond atrocious service
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Leah Jordan
(@Leahjordan10) reported
@virginmedia Ive just signed up for 18 month contract with an extra booster- and been on hold for an 1hour and 47 mins waiting to get through to the booster team. Please help.
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Lizzie Jenner (she/her) 🏳️🌈
(@EJennerSLT) reported
@virginmedia I have called customer services myself because we have not received a call today. #virginmedia #lies #incompetence
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christie batham
(@cbatham) reported
@virginmedia This is ridiculous, when we call it’s automated, so no-one actually acknowledges that we keep rebooting (as per the automated instructions) and then it cuts you off. Once again no help from any form of contact.
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Ashley Bartlett MCCT
(@MrBartlettHist) reported
@virginmedia Thanks for making contact. A number of neighbours & I have repeatedly raised the issue about the unreliable service in LE12. Some of whom have “liked” my original Tweet in support. We are on an estate cabled by @virginmedia at point of construction, options are limited (1/2)
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Abdul M. Ismail
(@AbdulMIsmail) reported
@JonScoff @virginmedia I don't have a TV so I don't use VM for that. I only get phone calls from Indian call centres so I never use my phone. So, I'm paying £60 for Broadband alone. Problem is, every single company are just as bad as each other. I've heard horror stories about BT too.
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steven pearce
(@D0GTAGS) reported
@virginmedia virgin are nothing but thief's without masks...... Charge for the return of equipment and don't refund the money taken over a month ago and counting.... Maybe if they incurred costs for our time spent trying to get these issues resolved they would respond faster
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mike
(@MikeT54356) reported
"The virgin media sale is now on" (unless you're a current customer and we will in fact, raise your bill instead) anyone know any companies that offer good, cheapish broadband only? @virginmedia is a bit of a rip off 😭
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Moe
(@Vaenror) reported
@TaliesinEvitel Damn Tali, if the WR wouldve been edited on time, you wouldn't have had this problem and we would have enjoyed the WR AND the steam by now. Shame on you! /s **** Virgin media.