Virgin Media outages and service status in North Hykeham, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around North Hykeham, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- TV (59%)
- Internet (18%)
- Wi-fi (12%)
- E-mail (6%)
- Total Blackout (6%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in North Hykeham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in North Hykeham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 10: Problems at Virgin Media
Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near North Hykeham, England
The most recent Virgin Media outage reports came from the following cities: Newark on Trent, and Lincoln.
| City | Problem Type | Report Time |
|---|---|---|
 Newark on Trent
|
TV | 10 days ago |
|
Lincoln
|
Total Blackout | 11 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near North Hykeham, England
Latest outage, problems and issue reports in North Hykeham and nearby locations:
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Richard Fox (@richardfox92) reported from Carlton on Trent, England@virginmedia service failed again, love the status blurb "we know the problem and an engineer is on his way to sort by 1800 today"😅😂 all services gone why not just reroute us.
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Clive Burt (@Clive_Burt) reported from North Hykeham, England@virginmedia Is it an instructional twitch of all customer service officers, to say "I am sorry ....", wouldn't it be better if your organisation actually did something about it? So it becomes the exception and is not the norm?
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AlicrySky (@SkyAlicry) reported from Lincoln District, England@virginmedia After an hour and ten minutes of appalling noise the woman who put us back on hold disconnected us. Five minutes into the new call and all we want to do now is cancel the contract that you’ve failed to provide.
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Clive Burt (@Clive_Burt) reported from North Hykeham, England@virginmedia Ok Virginmedia, the WiFi extender for which paying for (installed on 27th May 2020) has ceased working, this may or may not be as a result of the issues from the weekend or not, but before the issues started, it worked, afterwards it didn't. How do I get it replaced?
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Erin McDaid (@EmcdNotts) reported from Carlton on Trent, England@virginmedia Going round in circles using 'support' options listed on App. Our broadband has been intermittent since yesterday afternoon. Restarted hub 3 times. Test still showing intermittent fault. Why do you make it so difficult to contact someone to check it's being sorted?
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Richard Fox (@richardfox92) reported from Carlton on Trent, England@virginmedia why is my speed down from 500 Mbs to 92.8 when your system states nothing wrong in my area 🤬
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Erin McDaid (@EmcdNotts) reported from Carlton on Trent, England@virginmedia Thanks - will do if it persists but it would be so much easier to have live help or an email link rather than focusing on pushing the 'community' to help ourselves.
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David A Slack (@cannabicyclol) reported from Carlton on Trent, EnglandFirst class service from @virginmedia DVR box had ‘green screen of death’. Reported Wednesday, new upgraded V6 box arrived Thursday. Installed and working! Well done @virginmedia
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Richard Adams (@Pogit) reported from Lincoln District, England@virginmedia That’s not true that why they now allow calls to other urgent services for priority vulnerable customers such as gas, water electric police and medical urgent but not emergency numbers the trouble is this doesn’t allow calls to hone help and life lines though they should!
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AlicrySky (@SkyAlicry) reported from Lincoln District, England@virginmedia It’s intermittent. Not off often enough to be called no service or you’d have to pay us back for the lack of service but not on long enough to be much use.
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Richard Adams (@Pogit) reported from Lincoln District, England@virginmedia The only response is they have given up and will let me out of my contract early. Not a great response for a customer of well over 20 years
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chris whitney (@chris_litcons) reported from Lincoln District, England@virginmedia No one has replied to the text. Spent hours on it ourselves and Googled the problem. Virgin media were no help at all.
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Imp & Angel (@ImpAngel1) reported from North Hykeham, EnglandExtremely frustrated and disappointed at the very poor service we're receiving from @vmbusiness as we bring five new phone contracts over from EE. No reply to emails, no returned tel calls. #unacceptable
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AlicrySky (@SkyAlicry) reported from Lincoln District, EnglandOh look no internet again. Thanks @virginmedia Someone recommend a new service provider please because I’ve truly had enough :(
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Clive Burt (@Clive_Burt) reported from North Hykeham, England@virginmedia Second day running, get to 4pm and the internet crashes ... Unfortunately I do not have the luxury to stop work and try to fix it
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Dan White (@danwhite33) reported from Balderton, England@virginmedia super hub 3 is not so super anymore, more lights flashing than the Christmas tree and a WiFi range as long as my arm, been intermittent problems since Friday. No one answers your phones and I can’t access my account online 😡 #virginmedia #broadband Grrrrrrrr
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Clive Burt (@Clive_Burt) reported from North Hykeham, England@virginmedia It took until 18:30 for your engineer to call me. Even now the service keeps dropping out ....I hope your techs onto the problem
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Clive Burt (@Clive_Burt) reported from North Hykeham, England@virginmedia being shifted from technician to technician to technician.....no resolution ...on the phone for nearly an hour
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Mark Jones 🏴🐏 (@barmouth9) reported from Carlton on Trent, England@virginmedia Thanks for the steer to your Indian call centre ,they very helpfully tell me to remain patient until the outage is resolved unfortunately they couldn’t tell me if 21 days and counting is a record maybe you have other forms of enlightenment.
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MyMinxy (@my_minxy) reported from Lincoln District, England@virginmedia on the phone now for 3rd time as get cut off, no internet and NO HELP, it’s been over 24hrs now, I need the internet
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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JHenderson (@j_henderson__) reported@virginmedia since 9.15pm yesterday we’ve been without tv & internet, now they’ve just text saying 2pm tomorrow to be fixed. Nearly 2 days to fix an issue is disgraceful customer service. Again we’ll be looking to switch to Sky or BT. Virgin Media are useless.
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Anneli Lort (@annelilort) reported@JonStone101 @virginmedia Exactly the same with sky. I cancel my subscription every year before they put the prices up and a week later I get a call from the retention team offering me a deal at half the price. Madness.
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Rav Jagdev (@Rav_Jagdev) reported@virginmedia Absolute lying bast*rd of a company. New customer lied to and led up the garden path. Disgusting customer service and not receiving the service I wanted or am now being ripped off for. Engineer visit confirmed my suspicions. Just wait until Monday!
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Grazie (@graziegee999) reported@virginmedia complete and utter terrible service. On phone for just shy of 2 hours on Tuesday, still awaiting management to return my call that was promised with 48hrs maximum 😡😡 dont promise what ya cannot deliver!!!!!
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Gareth (@GPRO2023) reported@virginmedia I want a call from a manager ASAP as I am sick of all your empty promises and poor customer journey. I've been trying to get this resolved the past 3 weeks!!!
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Ian Lewis (@IanLewis299) reported@virginmedia Are your call centre staff incentivised to handle complaints? I've just had someone raise a complaint and resolve it, despite me telling them explicitly I did not want a complaint resolved. Seems sketchy.
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Colin Spalding (@ColinSpalding2) reported@virginmedia It says pop ups blocked when doing on a phone. On the tablet it does nothing. HBO max on my TV keeps asking me to sign in. Still trying to create an account without being charged.
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julie fountain (@juliefount) reported@virginmedia please please do not ring customer services you are given incorrect false promises !
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cameron scotece (@CameronScotece) reported@virginmedia again WiFi completely unusable and not fit for purpose , £76 a month for the worst connection I’ve ever seen - Nottingham
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Percival Merganser (@lennylaw) reportedReally good point from Steve. 0345 454 1111 How did I find the number? Went to the “accessibility support” tab on the My Virgin Media app. Always imagine you have a disability. Did they ask? Did they arse. Goes straight to the helpline.