Virgin Media

Virgin Media Outage Report in Brimington, Derbyshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Brimington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brimington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Brimington, Derbyshire, England 10/29/2025 16:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Brimington, Derbyshire, England

The most recent Virgin Media outage reports came from the following cities: Sheffield, Matlock, Mansfield, Sutton in Ashfield, Alfreton, Dronfield, Rotherham and Chesterfield.

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City Problem Type Report Time
United KingdomSheffield Total Blackout
United KingdomMatlock Internet
United KingdomMansfield Internet
United KingdomMansfield TV
United KingdomMansfield TV
United KingdomMansfield TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Brimington, England

Latest outage, problems and issue reports in Brimington and nearby locations:

  • trevortuffin trevor tuffin (@trevortuffin) reported from Blackwell, England

    VIRGIN MEDIA NOT FIT FOR PURPOSE YET AGAIN MY INTERNET HAS DROPPED OUT BUT NO OFFER OF SOME REFUND COME MR MUSK HURRY AND GET THAT SKYLINK HERE IN UK SO I CAN GET RID OF POOR SERVICE FROM VIRGIN MEDIA.

  • jojo_oh_jojo Jo of JAM Artworks (@jojo_oh_jojo) reported from Sheffield, England

    @KatePinkSmith @virginmedia I finally made the break from Virgin last week, moved to BT. Shocking service all round xx

  • Michaelh747 Michael Harrison (@Michaelh747) reported from Staveley, England

    @richardbranson yo! Can you fix my internet? @virginmedia

  • StagsStu84 Stu84®️™️ (@StagsStu84) reported from Mansfield Woodhouse, England

    @virginmedia I’ve just spent 30 mins trying to get through to your shambolic customer service. I upgraded my package on Sunday yet there is no tracking or information & my virgin media say I have no open orders?? Not happy, this needs sorting

  • Jamiehickling15 Jamie Hickling (@Jamiehickling15) reported from Hucknall under Huthwaite, England

    Ay yoo, @virginmedia, fix my mans @siMzaahh wifi it's been down 4 days and I need my Warzone duo back online.🤨

  • CEjottings Norman Perrin (@CEjottings) reported from Sheffield, England

    @virginmedia Rung 151 before. Just done again. Same recorded message. No help whatsoever. How about suspending my monthly charge until you sort out the problem?

  • SammyJT77 Samantha Harrison (@SammyJT77) reported from Sheffield, England

    @virginmedia how do you not have an email address for customer service? You are asking that we don’t call unless it’s urgent but then all other options (text bot in particular) are not fit for purpose.

  • stuartbquick Stuart Bolton (@stuartbquick) reported from Sheffield, England

    @virginmedia I’m not impressed. Switched for phone and broadband on 31st Aug. Telephone switch got rescheduled on the day of installation! Had to get existing provider to extend contract for 2wks. Broadband is constantly buffering and now gone down. @NOWTV @VodafoneUK better.

  • Michaelh747 Michael Harrison (@Michaelh747) reported from Staveley, England

    @virginmedia Well it keeps cutting out and I still haven't had a response about my broken network port on the router. I'm just stuck

  • Michaelh747 Michael Harrison (@Michaelh747) reported from Staveley, England

    @virginmedia Well one of my network ports still isn't working. Had the router for years. Anyway I can get a replacement?

  • Michaelh747 Michael Harrison (@Michaelh747) reported from Staveley, England

    @virginmedia hey guys! One of my network ports on my router has stopped working. Any ideas if I can get a new router? I can DM you my details?

  • mechasquid Andy Welland (@mechasquid) reported from Sheffield, England

    @virginmedia hi there! Do you have a customer support email address at all? Broadband customer here. I can’t get through on phone or live chat and need to discuss service issues and wish to downgrade service. Hope you can help!

  • Nude_Jay Jay🧘🏻‍♂️🧔🏻 (@Nude_Jay) reported from Sheffield, England

    @openswimmer7 @virginmedia Really bad. In total yesterday spent 4.5 hours on the phone. Only wanted to renew, then everything else got broke on the way. Fingers crossed now sorted 😐

  • Saphysaft Saphy (@Saphysaft) reported from Sheffield, England

    @virginmedia could somebody help pleas? I have a question about a broadband package and installation that no FAQ or community question has answered (that I could find) and there is no phone number or live chat. Thanks in advance :)

  • fabs2305 Fabio Gardella (@fabs2305) reported from Sutton in Ashfield, England

    @virginmedia service is totally disgusting, rang on behalf of my mother in law...who is 78 and on state pension....first time offered her package at £44.20 then after wanting to to think about it rang back 20 mins later to be told it’s £57 per month end of story utterly shocking

  • dawnproc 👻🤩DP 🤩👻 (@dawnproc) reported from Sheffield, England

    @virginmedia why have you just contacted me to tell me my internet service will be disconnected in four hours as we need a new router?? We had one last week and you’ve been out to it twice since 😳

  • trevortuffin trevor tuffin (@trevortuffin) reported from Blackwell, England

    VIRGIN MEDIA YOUR SERVICE IS NOT FIT FOR PURPOSE MR MUSK AND SKYLINK IS FAR MORE ATTRACTIVE WHEN IT ARRIVES HERE AND FAR FAR SUPERIOR.

  • dawnproc 👻🤩DP 🤩👻 (@dawnproc) reported from Sheffield, England

    @virginmedia Hi, no issues with Hub or my account so I’m guessing it was a scam call 😳

  • Yorkie_Jock Derek Libberton 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Yorkie_Jock) reported from Sheffield, England

    @virginmedia hello, we had a letter saying work would be carried out on broadband 23rd Oct, my partner is at home today booked into an NHS online training course and has no service. Called cust svcs, msg says work being carried out today. Why no notification?

  • StuN_UK StuN UK (@StuN_UK) reported from Sheffield, England

    @SkyHelpTeam Losing patience waiting for you to contact me about changing my V1 Sky Q box for V2. Fed up with some UHD recordings having software errors. 6 months left on my contract but I’m considering taking a financial hit, terminating it & leaving for @Virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MiaWard41589749 Mia Ward (@MiaWard41589749) reported

    @virginmedia Please advise how the complaint can be closed without my authorisation.

  • wellstocky Stockers (@wellstocky) reported

    @virginmedia Well after spending almost a day telling the customer relations team I want to leave. Im being sent to a disconnection team, will they believe me?

  • techonify techonify (@techonify) reported

    @theTRUESPEED Was tempted to sign up for your service but just read this in your AUP which is really restrictive compared to VirginMedia: "You may not host servers or content on your Internet connection if you have purchased the UltraFast Residential or Home Office Ultra product"

  • jimbob86128551 jimmoody (@jimbob86128551) reported

    @virginmedia @virginmedia never mind about about elvis .. look after your long time customers .. no tv or broadband again wtf is the problem..

  • jimbob86128551 jimmoody (@jimbob86128551) reported

    @virginmedia nothing to say apart from give me more money.. pick your box up on monday and **** off

  • KatieMagnet KATIE MAGNET ;💞 (@KatieMagnet) reported

    Sorry getting crap signal. Internet broadband , TV etc all down for the last 26 hours @virginmedia very sporadic in what I can see. Not ignoring anyone . Told midnight then 1630 but no joy in the neighbourhood. Bless those working on the green box at the end of the street.

  • bazza1981 barry law (@bazza1981) reported

    @virginmedia Yea there is still a issue. This has been going on for almost 2 weeks now. Ever since I signed a new contract the internet has been crap

  • Jo90callingUK Joee 🏳️‍🌈🇬🇧 (@Jo90callingUK) reported

    @virginmedia second time in a matter of a few months. We have no service again all afternoon and nothing till tomorrow, this is not good enough but all you do is stick your prices up. People can't work, use shop equipment not just TV. EC1V

  • cwillson59 Clive Willson (@cwillson59) reported

    @virginmedia Have you tried using your own customer care number. It’s a joke, you can no longer speak to anyone whatever option you choose!!! All that happens, and I repeat again, you get sent a text and then get cut off. Terrible customer service 😡

  • bfstmj troels jensen (@bfstmj) reported

    @virginmedia I understand. But is the lack of tv tonight also an individual service?