Virgin Media Outage Report in Brimington, Derbyshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Brimington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brimington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Brimington, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Chesterfield, Mansfield, Sheffield, Alfreton, Worksop, Rotherham and Kirkby in Ashfield.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield |
Internet | |
| Mansfield |
Internet | |
| Chesterfield |
Internet | |
| Mansfield |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Brimington, England
Latest outage, problems and issue reports in Brimington and nearby locations:
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San Fran Girl
(@LisaHoppi) reported
from
Hucknall under Huthwaite, England
@munkilove @SkyUK @NatalieMariaS59 @virginmedia I wouldn’t bother, if cancel and move to @virginmedia That’s what I’m going to do
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Nick Warhurst
(@NickNwarhurst) reported
from
Sheffield, England
@virginmedia the company that’s only looks after new customers, not long serving ones. Me: paying £34 for vivid100. New customers £29 or £34 for vivid200. VM customer services, well you can have vivid200 for only £54. 😳🤬
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Steven Wild
(@IamSpooksDad) reported
from
Derbyshire, England
@virginmedia Guys I think you have a pretty major broadband outage in the West Yorkshire area. The amount of tweets coming suddenly stopped last nightaround 10ish. Hope that helps #dcfc
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martyn notman
(@NFGmart) reported
from
Sheffield, England
Ffs @virginmedia my internet is fine all morning..suddenly goes off. Ring your "helpline" and apparently you expect to have problem solved by 8.25 PM!!!!
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David stone
(@stoneyboyblue) reported
from
Mansfield Woodhouse, England
@virginmedia ya TVs shit, ya internet’s shit , can’t wait till my contacts up so I can go cap in hand back to @SkyUK
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Relish Hendy
(@relish_hendy) reported
from
Sheffield, England
@virginmedia dear team I can't check account online as don't have login details handy but area code is sheffield 14 I think theres been no TV or WiFi since about 5pm please check status of area
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Si
(@bromley001) reported
from
Sheffield, England
@virginmedia No, everything on there is telling me 'very good'. But! Ironically, during this very exchange, my signal has popped up (although it's now not as strong as when I started writing this Tweet). Looks like me looking at the website has scared it into working. :D
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Si
(@bromley001) reported
from
Sheffield, England
@virginmedia Rebooted my phone earlier, no effect. Not actually had to call or text anyone today, but my signal icon has said 'Emergency Calls Only' all day. I'll definitely check that signal strength link though, thanks.
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Si
(@bromley001) reported
from
Sheffield, England
@virginmedia It's the same place & situation as yesterday, and, once again, after a few hours of no signal, once I actually Tweet about it, it suddenly reappears! No worries here now, ta.
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michelle levick
(@shell163) reported
from
Chesterfield, England
@virginmedia That would be me then, no service since lunchtime!!
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Matt
(@shent) reported
from
Derbyshire, England
@virginmedia Hi, my equipment is irrelevant, the GUI on the routers admin page is just terribly slow, I’ve tried two different pcs, different browsers, even my phone, it’s the router/modem configuration pages are shocking slow to respond to any form of user input.
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PriPri
(@Frizzx) reported
from
Mansfield Woodhouse, England
@virginmedia I’ve sorted it now after being on hold for over an hour, was then told they couldn’t help with my issue, and for me to then ring back 30 minutes later and have Someone sort my issue out in minutes.
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Tom Downs
(@Tom__Downs) reported
from
Sheffield, England
@virginmedia it’s beginning to get pretty difficult to do work when the broadband keeps going down...
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@DEG44Griffin
(@dangriffin37) reported
from
Sheffield, England
@virginmedia so please explain the 20% hike in my bill every month just because you are discontinuing my chosen plan and offering me exactly the same plan for an extra £3 per month, been a customer longer than I care to remember but utterly disgusted by this #virginmobile
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Gary Moore
(@Gary_Moore14) reported
from
Chesterfield, England
@bt_uk starting to regret signing up again to bt ....been having problems for months ...still not resolved ....good job virgin media isn't available 😢
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Darrin
(@modpies) reported
from
Hucknall under Huthwaite, England
@ShappiKhorsandi @virginmedia @virginmedia are absolutely useless when it comes to customer service. As others have said, the only way I ever got any help was by contacting the office of the chief exec. Better still, cancel and switch to an organisation who know what they are doing.
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Simon Burkinshaw
(@SuperFlySimon) reported
from
Sheffield, England
@virginmedia why should I have to pay when I’m not being able to use the service I pay for
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tryf
(@tryfbellamy) reported
from
Sheffield, England
@virginmedia gunna sort your shit internet out or what
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Matt
(@shent) reported
from
Derbyshire, England
@virginmedia Hi, there’s nothing wrong with my service, the connection is perfect, it’s just the router/modem (Hub 3.0) GUI that’s very very poor.
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martyn notman
(@NFGmart) reported
from
Sheffield, England
@AmFearUaine The worst one is virgin media. Goes on FOREVER.. 😂
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Top Dog
(@TopDog0310) reported
@virginmedia What are you on about? All I ever do is complain about the terrible service ever since I started my contact with you! I've done everything you've asked. Informed you here, the forum, web chat, call - of which I spent hours on the phone!
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Top Dog
(@TopDog0310) reported
@virginmedia I was told I would be appropriately charged for the package I’m receiving. Lie. I’m giving you advice. Get someone to call me, or I go to the ombudsman. As per the complaints procedure! This is still the original complaint. Just with theft/fraud added on @virginmedia part
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tawkbiz
(@tawkbiz) reported
So Virgin Media is giving 'best possible service' by turning off the broadband until the earliest 3pm. If they were giving 'best possible service' they would have given notice that it was going to happen before hand!!
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Mandy Decuyper
(@MandyDecuyper) reported
@virginmedia Hopefully you won’t regret that tweet! I should have been offered the virtual engineer yesterday rather than given false reasons for the problem! We are using our data on phones, I’ve had no service for more than 24 hours so I will be raising a complaint and expect compensation!
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Eve Munroe
(@YveMunroe7) reported
@virginmedia I was told that I have I have too many devices!! 😠😠😠😡😡😡 I wasn’t told that the many times I’ve complained about the service for 3 years! You’re not sticking to your end of the bargain. My son is working, my vulnerable young person is also back home 😒
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Customer Service
(@vmbusinesshelp) reported
@JonathanBirdUK @virginmedia @vmbusiness Hi, thanks for getting in touch, sorry to hear this. Please can you give the customer care team a call to discuss this. They can be reached on this number: 0800 052 0800
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Catriona Cole (née Curry) 💙
(@CatrionaRCC) reported
Hi @virginmedia, your service status tells me broadband connection issues in CB6 will be fixed by 08:25 this morning and yet it's 09:15 and no internet makes working very tricky. Is there a more accurate update please than the one on your website?
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@TheKumarz
(@TheKumarz) reported
@virginmedia service is down in my area. It says I can register the loss of service onine. When I go online there is no option to register this. How can I register my loss of service as I'm having to use phone data to be able to work?
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David Hatton
(@hattondoc) reported
@virginmedia Still not great. Ookla speed test is showing 60-70 mbps but responsiveness of all web based apps is terrible and very laggy. I’ve tried resetting the router but makes no difference.
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Annie Mc Cartney
(@Flomoll) reported
@virginmedia We are having difficulty my husband had to go in two hours early to do a jong clinic prep because our wfi is down