Virgin Media Outage Report in Brimington, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Brimington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brimington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Brimington, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Mansfield, Kirkby in Ashfield, Sheffield, Chesterfield, Rotherham, Alfreton, Sutton in Ashfield and Worksop.
| City | Problem Type | Report Time |
|---|---|---|
 Mansfield |
TV | |
| Mansfield |
Internet | |
| Kirkby in Ashfield |
Wi-fi | |
| Sheffield |
||
| Chesterfield |
Internet | |
| Sheffield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Brimington, England
Latest outage, problems and issue reports in Brimington and nearby locations:
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Amanda Brightmore
(@mandybaps1) reported
from
Sheffield, England
@virginmedia I've emailed MD and they called me within the hour and sorted my issue out within 10 minutes. You should be ashamed of yourselves
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Amanda Brightmore
(@mandybaps1) reported
from
Sheffield, England
@virginmedia No one has informed me of this, I feel I have been misold again very poor. No one mentioned this previously I have been told it was a new promotional that was added, so again alot of tosh. Does anyone know what they are doing at virgin.
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GiinaGii 🐱🌿
(@giinagii) reported
from
Sheffield, England
@virginmedia Thanks for absolutely no help what so ever. Please fix your issues
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
@virginmedia Yes both mum n dad are virgin and we’re still getting no signal
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Andy Kershaw Media 🎙
(@andyksheffield) reported
from
Sheffield, England
@StueyDay @virginmedia @lionsgateplusuk The service is awful and customers find it too hard to get a prompt response. Last time this happened it took at least 8-10 emails before they got past the automated letter asking me to switch off, reboot and check all the connections.
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
That’s it after years of being with @O2 I nolonger trust you &neither can my parents on @virginmedia nextdoormy dad 79 yesterday &myself need a working phone no signal, calls when there is a signal ( although) notstrong dropping Medical assistance needed earlier &again no signal
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Karen Smith
(@karen_smithxx) reported
from
Derbyshire, England
@virginmedia can you confirm if there are any issues in DE22 please. Unable to connect to broadband.
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
@virginmedia Yes it’s signal and tried o2 got nowhere xx thanks for the reply
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
Dad got rushed to hospital still in and @O2 connection is still not working in my house or mums @virginmedia mobile same problem (according to there test it’s fine) well try using it here especially when a loved one is ill and you can’t even connect a phone call &it’s a main road
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GiinaGii 🐱🌿
(@giinagii) reported
from
Sheffield, England
@virginmedia So you're telling me to be without stable /any Internet for at least 3-5 days and that is okay and acceptable? No. We work from home. You need to fix this.
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Becks. 🐏
(@BMinion25) reported
from
Derbyshire, England
@virginmedia hello internet is down and has been since 7:15am this morning……
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Louis Romégoux
(@RomegouxLouis) reported
from
Sheffield, England
@virginmedia please sort the Sky Red button issue which is preventing Sheffield United fans subscribed to Virgin from experiencing the service they've paid for.
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GiinaGii 🐱🌿
(@giinagii) reported
from
Tupton, England
@virginmedia @trigger_hippy VM need to stop blaming us and fix their issues!
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nickih1
(@nicki1712) reported
from
Derbyshire, England
@JaneHutchby @virginmedia That's awful I've had so much trouble with them. They did an upgrade which knackered up my tv and virgin tv took them months and several visits to admit it was that that messed it up and eventually got them to put back to what if was! Hope u get refund x
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GiinaGii 🐱🌿
(@giinagii) reported
from
Sheffield, England
@calvg @virginmedia Thank you 🙏 Stop blaming us and be responsible for your crap connections
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Andy Kershaw Media 🎙
(@andyksheffield) reported
from
Sheffield, England
@virginmedia @lionsgateplusuk Wish I could enjoy this but my so called 500mb service is so poor I’ve virtually been without internet for a week. Finally your team viewed it as urgent because I do work from home on Zoom and…an engineer is coming on Tuesday. When BT Reach put full fibre in my area it’s bye bye
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Amanda Brightmore
(@mandybaps1) reported
from
Sheffield, England
@virginmedia Useless you haven't addressed my points. I will go directly to the managing director Lutz Schueler. Really disappointed and I woukd have expected better considering I have been a loyal customer.
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leigh.butler 🐏
(@barmylad34) reported
from
Derbyshire, England
@virginmedia as usual disgusting service from you guys. Try to talk to someone you pass me on and cut me off. You show a number to call that says it’s incorrect and cut me off. You really are the worst provider in the country
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Alex
(@alexwhit3head_) reported
from
Sheffield, England
Coincidence that BT & EE has been selling broadband all day in area and now my @virginmedia is down.
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GiinaGii 🐱🌿
(@giinagii) reported
from
Sheffield, England
@virginmedia Third time it's been down today now. Yes completely down, we have no Internet at all. What other services do you mean? We only have broadband with you. Yes, I've booked but not until next week, we CAN NOT have this service for 3-5 days before someone comes out?!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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chichichi
(@gravichifalls) reported
virgin media pls never use blood red envelopes again ???
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Smc
(@Stephencocksed2) reported
@virginmedia 2 hrs on my phone to end my contract!! Wtf, terrible experience
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Alvaro Roncancio
(@AlvaroRoncancio) reported
@virginmedia Hi, I used the whatsapp to cancel my phone contract under the 14 day period. I talked to an adviser on there who helped me cancel the plan and said I would get a bag or something to return the phone. I have received nothing.
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Jonny
(@UpNorthFreedom) reported
@virginmedia I have tried, to no avail. I think it's daft that your team can't help unless I call from another phone. Can you please ask them (somehow) to look into my issue? I can DM my phone number. Fed up of telling them the 3rd, 8th & 22nd digits of my private password.
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gus caulfield
(@gus_caulfield) reported
@virginmedia I take it you don’t offer a service like BT’s halo which gives a wireless hub when service is down so that you never lose your internet connection
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JonTheJoker76
(@JPBOLDY) reported
@virginmedia Upstream highly compromised, got worse from December, February started documenting, march to now had 6 engineers, 5th visit noticed issue needed re pull shouldn't have taken 5 visits to get to this point though
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Jonny
(@UpNorthFreedom) reported
@virginmedia I didn't post, but there are similar/same issues which I have tried the fix for and it hasn't worked.
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MUFC 🏹🙆♂️
(@MufcZan) reported
@virginmedia is an absolute shambles of a tech company!! What chance have I got to sort out my tech issues and book a technician if the woman I'm speaking to can't get on her system to do it!!
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Anj
(@anjani_mistry) reported
@virginmedia that we reset it, but that didn’t work. We haven’t tried everything but the WiFi has been down for hours now
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chiari fighter
(@carbon_robert) reported
@virginmedia I know I am a brilliant customer but I can only use 1 hub 4 at a time.. should I just send it back?