Virgin Media

Virgin Media Outage Report in Newbold, Derbyshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Newbold, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newbold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Newbold, Derbyshire, England 12/11/2024 14:40

December 11: Problems at Virgin Media

Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Newbold, Derbyshire, England

The most recent Virgin Media outage reports came from the following cities: Mansfield, Chesterfield, Sheffield, Sutton in Ashfield, Kirkby in Ashfield and Alfreton.

Loading map, please wait...
City Problem Type Report Time
United KingdomMansfield TV
United KingdomMansfield Wi-fi
United KingdomChesterfield Internet
United KingdomMansfield Internet
United KingdomChesterfield TV
United KingdomSheffield Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Newbold, England

Latest outage, problems and issue reports in Newbold and nearby locations:

  • AnIndividualist TheRealCraig (@AnIndividualist) reported from Annesley, England

    Hey @virginmedia been on hold for over 20 minutes. Is there any other way I can cancel my package. Thanx

  • stoneyboyblue David stone (@stoneyboyblue) reported from Mansfield Woodhouse, England

    @virginmedia ya TVs shit, ya internet’s shit , can’t wait till my contacts up so I can go cap in hand back to @SkyUK

  • bromley001 Si (@bromley001) reported from Sheffield, England

    @virginmedia It's the same place & situation as yesterday, and, once again, after a few hours of no signal, once I actually Tweet about it, it suddenly reappears! No worries here now, ta.

  • tryfbellamy tryf (@tryfbellamy) reported from Sheffield, England

    @virginmedia gunna sort your shit internet out or what

  • JaceFowler Jason Fowler (@JaceFowler) reported from Annesley, England

    @virginmedia absolute joke, on hold for 1 hour and 8 mins to tell u that I wanna leave for shit service

  • Mashcat Karma Chameleon (@Mashcat) reported from Sheffield, England

    @virginmedia No I have a full time job - I can’t keep trying when your hold times are 20 minutes plus ... you need a call back service

  • ShellHarris1992 Shell (@ShellHarris1992) reported from Derbyshire, England

    Pay £50 a month for slow WiFi in my own home and a router that flashes the WiFi symbol all the time! Thanks @virginmedia - money well spent there. (The flashing drives me mad)

  • leebert666 Lee Warren (@leebert666) reported from Derbyshire, England

    @virginmedia broadband down again, can't get through on phone. This is the second time in a few days, just getting ridiculous now. Paying for a service that doesn't work😡😡

  • bromley001 Si (@bromley001) reported from Sheffield, England

    @virginmedia No, everything on there is telling me 'very good'. But! Ironically, during this very exchange, my signal has popped up (although it's now not as strong as when I started writing this Tweet). Looks like me looking at the website has scared it into working. :D

  • Simon_Shell Simon Sheldon (@Simon_Shell) reported from Derbyshire, England

    @More4Tweets your listings on @virginmedia are broken! Was trying to watch Phil and Kirstie and ended up blubbing over #supervet!!

  • leebert666 Lee Warren (@leebert666) reported from Derbyshire, England

    @virginmedia can't believe broadband has been down since before 4pm. This isn't good enough😡😡

  • nathandainty Nathan Dainty (@nathandainty) reported from Sheffield, England

    @sky @virginmedia hey @SkyUK You should tell your customer service: “Online, mail and telephone order customers have the right to cancel their order for a limited time even if the goods aren’t faulty. Sales of this kind are known as ‘distance selling’…

  • bromley001 Si (@bromley001) reported from Sheffield, England

    @virginmedia Rebooted my phone earlier, no effect. Not actually had to call or text anyone today, but my signal icon has said 'Emergency Calls Only' all day. I'll definitely check that signal strength link though, thanks.

  • skintkidsdiscox TWR ✘ (@skintkidsdiscox) reported from Sheffield, England

    @virginmedia internets having struggles help

  • manics1975 darrell bush (@manics1975) reported from Mansfield Woodhouse, England

    What's the deal with the announcer saying names twice.. or is there an issue with Virgin media again tonight 😂😂 never got it .. 🤔

  • JoeInSheffield Joe 🏳️‍🌈🇪🇺🔶 (@JoeInSheffield) reported from Sheffield, England

    @virginmedia Nothing has happened today, I'm just commenting on your offer to give all broadband customers free mobile 4g when your broadband goes down. Whenever my broadband had gone down, so has my cellular connection also.

  • arnoldbiker Andy Whitley (@arnoldbiker) reported from Mansfield Woodhouse, England

    Hey @virginmedia I've been attempting to cancel my TV package now on 3 separate occasions. Just been told its an hour phone wait to cancel with no call back facility. Bet its not that long to wait if you want to join...

  • SuperFlySimon Simon Burkinshaw (@SuperFlySimon) reported from Sheffield, England

    @virginmedia why should I have to pay when I’m not being able to use the service I pay for

  • JoeInSheffield Joe 🏳️‍🌈🇪🇺🔶 (@JoeInSheffield) reported from Sheffield, England

    @TrainedPengling @virginmedia The problem I have with this, is that whenever their broadband has gone down, so had my mobile with them at same time. Like when it all went down nationwide earlier this month. Having free 4g when you actually can't connect is kinda pointless lol

  • JasonWDL Jason (@JasonWDL) reported from Derbyshire, England

    @virginmedia Says there isn't an issue. Ran the diagnostic test from the website. Tells me it's not plugged in. It's definitely plugged in. Full reboot of everything hasn't helped. Unfortunately customer service won't speak to me as I'm not at home. My partner is.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • pjpmccarthy Paul McCarthy (@pjpmccarthy) reported

    @VirginMediaIE Virgin Media 3 signal gone, Dundalk

  • MusicalSalesman Scott Craig Stevens (@MusicalSalesman) reported

    @virginmedia There’ll be nothing you’ll have to add that will help me, of course. I’ll just do my bit in steering people away from using this company.

  • raybrown007 You know what..... (@raybrown007) reported

    @virginmedia Please get back to me. I need a contact email address. Problems with my account, I can not login and no other means of contact.

  • RaghuVellala Raghu Prasad (@RaghuVellala) reported

    @virginmedia Almost as I was about to agree on a deal the guy says I am logging off in 2 minutes and gone immediately. After 6 hours WTF #virginmediaCSsucks #rubbishVirginmedia

  • staylucky Neil Baldwin (@staylucky) reported

    @nitindshah_shah me and others have same experience of complaint cases closed claiming they have spoken to me and agreed resolution when they haven't, @ofcom should investigate @virginmedia complaints process and possible manipulation of claimed resolutions

  • felhaunter lee-yon-ar-dow (virgin media hate account) (@felhaunter) reported

    this is the third ******* day in a row that my @virginmedia internet has ******* gone down, 20th time this week. I AM SO ******* DONE USING YOUR SERVICE. it’s terrible. don’t send me the outage finder website because that doesn’t solve my ******* issue. MAKE YOUR SERVICE BETTER

  • tombo_82 Tom Cantwell (@tombo_82) reported

    @BrokenSkiesPG @virginmedia None. The weird thing is occasionally I’ll get near to normal strength signal (I’m right next to the router) and then 30 seconds later it drops completely.

  • scrappster82 Billy Robertson (@scrappster82) reported

    @virginmedia How do I contact you with a private message complaint with screenshots please of my complaint! Tried calling but very unhelpful as always your call centre staff.

  • mike23002258 mike (@mike23002258) reported

    @virginmedia All working now - fixed in 30 mins - could have been done day 11 days ago - if someone would have just been able to listen to the issue and act on it first time - and not cancelled engineer twice for no communicated reason -

  • smoon_lee Simon Lee (@smoon_lee) reported

    Why @virginmedia @vmbusiness, have you not send an email out saying there is a known issue?