Virgin Media Outage Report in Newbold, Derbyshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Newbold, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newbold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Newbold, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Derbyshire, Mansfield and Chesterfield.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Derbyshire |
Internet | |
| Mansfield |
Total Blackout | |
| Mansfield |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Newbold, England
Latest outage, problems and issue reports in Newbold and nearby locations:
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Jay🧘🏻♂️🧔🏻
(@Nude_Jay) reported
from
Sheffield, England
@openswimmer7 @virginmedia Really bad. In total yesterday spent 4.5 hours on the phone. Only wanted to renew, then everything else got broke on the way. Fingers crossed now sorted 😐
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Robin Palmer
(@robbiederby) reported
from
Derbyshire, England
@zanti @VodafoneUK Yes, but compared with the likes of other networks, my tablet has a @virginmedia SIM in it and that consistently gets between 70-100Mbps.. And they don't even run their own mobile network!
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Derek Libberton 🏴
(@Yorkie_Jock) reported
from
Sheffield, England
@virginmedia hello, we had a letter saying work would be carried out on broadband 23rd Oct, my partner is at home today booked into an NHS online training course and has no service. Called cust svcs, msg says work being carried out today. Why no notification?
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Michael Harrison
(@Michaelh747) reported
from
Staveley, England
@virginmedia Well it keeps cutting out and I still haven't had a response about my broken network port on the router. I'm just stuck
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Andy Welland
(@mechasquid) reported
from
Sheffield, England
@virginmedia hi there! Do you have a customer support email address at all? Broadband customer here. I can’t get through on phone or live chat and need to discuss service issues and wish to downgrade service. Hope you can help!
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Jaz Greer
(@JazGreer) reported
from
Derbyshire, England
@virginmedia taking two days, and waiting 29 hours since last chat message was responded to to try to change my package! Started chat Friday night, been passed three times to different people and now no response! This is NOT good customer service irrespective of Covid....
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Jayne Moore
(@moore2_jayne) reported
from
Annesley, England
@virginmedia please can you inbox me urgently about restoring my dementia Mums phone line - been holding for over an hour with no human to help - this is urgent. Poor service so far.
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Jo of JAM Artworks
(@jojo_oh_jojo) reported
from
Sheffield, England
@KatePinkSmith @virginmedia I finally made the break from Virgin last week, moved to BT. Shocking service all round xx
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Jamie Hickling
(@Jamiehickling15) reported
from
Hucknall under Huthwaite, England
Ay yoo, @virginmedia, fix my mans @siMzaahh wifi it's been down 4 days and I need my Warzone duo back online.🤨
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Adrian Thompson
(@AdieThompson) reported
from
Aston cum Aughton, England
@virginmedia broadband & TV down in area 14 since 1pm today (26th). App says bband restored at 6pm but ours still out, no reply on chat support been waiting online trying to keep phones clear
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👻🤩DP 🤩👻
(@dawnproc) reported
from
Sheffield, England
@virginmedia why have you just contacted me to tell me my internet service will be disconnected in four hours as we need a new router?? We had one last week and you’ve been out to it twice since 😳
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Michael Harrison
(@Michaelh747) reported
from
Staveley, England
@virginmedia Well one of my network ports still isn't working. Had the router for years. Anyway I can get a replacement?
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Michael Harrison
(@Michaelh747) reported
from
Staveley, England
@richardbranson yo! Can you fix my internet? @virginmedia
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Stuart Bolton
(@stuartbquick) reported
from
Sheffield, England
@virginmedia I’m not impressed. Switched for phone and broadband on 31st Aug. Telephone switch got rescheduled on the day of installation! Had to get existing provider to extend contract for 2wks. Broadband is constantly buffering and now gone down. @NOWTV @VodafoneUK better.
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Fabio Gardella
(@fabs2305) reported
from
Sutton in Ashfield, England
@virginmedia service is totally disgusting, rang on behalf of my mother in law...who is 78 and on state pension....first time offered her package at £44.20 then after wanting to to think about it rang back 20 mins later to be told it’s £57 per month end of story utterly shocking
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StuN UK
(@StuN_UK) reported
from
Sheffield, England
@SkyHelpTeam Losing patience waiting for you to contact me about changing my V1 Sky Q box for V2. Fed up with some UHD recordings having software errors. 6 months left on my contract but I’m considering taking a financial hit, terminating it & leaving for @Virginmedia
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Thomas Robinson
(@Tomasu87) reported
from
Chesterfield, England
Hi @virginmedia your email part of the web site has been down for about week now
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Jayne Moore
(@moore2_jayne) reported
from
Annesley, England
@virginmedia @Ofcom how is it acceptable to have no service staff picking up a call after 90 minutes and to leave a vulnerable older person with no telephone?
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👻🤩DP 🤩👻
(@dawnproc) reported
from
Sheffield, England
@virginmedia Hi, no issues with Hub or my account so I’m guessing it was a scam call 😳
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Michael Harrison
(@Michaelh747) reported
from
Staveley, England
@virginmedia hey guys! One of my network ports on my router has stopped working. Any ideas if I can get a new router? I can DM you my details?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lendy
(@Lendy424) reported
@virginmedia Currently just my work area but ive been working here 5 years and never has any issues?!?
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Digi D
(@patch_204) reported
@virginmedia Loss of broadband service in DA14SQ postcode . Can you advise on when this will be fixed and what the issue is #workfromhome #not
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katrina
(@katrinadonaldd) reported
@TicketWebUK please help, tickets for a concert in less than a week away have been deleted by virgin media after a virus in the email. no response by email or help chats!!!
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Supernova83
(@Supernova83) reported
@virginmedia Yes current customer, no reported issues
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Jayden
(@JL_a27) reported
@virginmedia It is the virgin 360 and their is loads of space on it. And I've done one but their seems to be no issue.
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Lendy
(@Lendy424) reported
@virginmedia Already did the checker and so there isn't, but doesn't explain why I'm running off 3G currently which doesn't work
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PA➡️CA➡️UK
(@scottloose) reported
@virginmedia Shockingly the number you provided doesn’t go to the pre-installation team. It goes the the regular call center. Who can’t help me. @richardbranson
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Ross
(@RossCam1999) reported
@virginmedia Yes, I even just tried to call because once again my internet dropped out & it said “we’re sorry you’re still having problems with your broadband our operators are trying to fix this” is there actually a problem in my area/city or is that just an automated message on there.
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TheMoaningTraveller
(@TheMoaningTrav1) reported
@virginmedia But your systems are terrible and even though I give the correct password via the automated system, it isn’t accepted by your customer reps
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Neil Williams
(@casper197635) reported
@virginmedia I've given up on you guys ever resolving the broadband issue, clearly not interested. The cabinet has been repaired multiple teams recently. It currently stays shut using cable ties