Virgin Media Outage Report in Newbold, Derbyshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Newbold, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newbold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Newbold, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Chesterfield, Alfreton, Mansfield, Kirkby in Ashfield, Sheffield and Derbyshire.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield |
Internet | |
| Alfreton |
Phone | |
| Mansfield |
Phone | |
| Kirkby in Ashfield |
Wi-fi | |
| Mansfield |
Internet | |
| Mansfield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Newbold, England
Latest outage, problems and issue reports in Newbold and nearby locations:
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leigh.butler 🐏
(@barmylad34) reported
from
Derbyshire, England
@virginmedia as usual disgusting service from you guys. Try to talk to someone you pass me on and cut me off. You show a number to call that says it’s incorrect and cut me off. You really are the worst provider in the country
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Andy Kershaw Media 🎙
(@andyksheffield) reported
from
Sheffield, England
@virginmedia @lionsgateplusuk Wish I could enjoy this but my so called 500mb service is so poor I’ve virtually been without internet for a week. Finally your team viewed it as urgent because I do work from home on Zoom and…an engineer is coming on Tuesday. When BT Reach put full fibre in my area it’s bye bye
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
@virginmedia Yes it’s signal and tried o2 got nowhere xx thanks for the reply
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GiinaGii 🐱🌿
(@giinagii) reported
from
Sheffield, England
@virginmedia Thanks for absolutely no help what so ever. Please fix your issues
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
Dad got rushed to hospital still in and @O2 connection is still not working in my house or mums @virginmedia mobile same problem (according to there test it’s fine) well try using it here especially when a loved one is ill and you can’t even connect a phone call &it’s a main road
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Amanda Brightmore
(@mandybaps1) reported
from
Sheffield, England
@virginmedia Useless you haven't addressed my points. I will go directly to the managing director Lutz Schueler. Really disappointed and I woukd have expected better considering I have been a loyal customer.
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GiinaGii 🐱🌿
(@giinagii) reported
from
Tupton, England
@virginmedia @trigger_hippy VM need to stop blaming us and fix their issues!
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Amanda Brightmore
(@mandybaps1) reported
from
Sheffield, England
@virginmedia I've emailed MD and they called me within the hour and sorted my issue out within 10 minutes. You should be ashamed of yourselves
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
@virginmedia Yes both mum n dad are virgin and we’re still getting no signal
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Louis Romégoux
(@RomegouxLouis) reported
from
Sheffield, England
@virginmedia please sort the Sky Red button issue which is preventing Sheffield United fans subscribed to Virgin from experiencing the service they've paid for.
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Carl
(@CarlmMorton) reported
from
Derbyshire, England
@virginmedia You also told me on Tuesday that you had fixed the network issues.
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Andy Kershaw Media 🎙
(@andyksheffield) reported
from
Sheffield, England
@StueyDay @virginmedia @lionsgateplusuk The service is awful and customers find it too hard to get a prompt response. Last time this happened it took at least 8-10 emails before they got past the automated letter asking me to switch off, reboot and check all the connections.
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Becks. 🐏
(@BMinion25) reported
from
Derbyshire, England
@virginmedia hello internet is down and has been since 7:15am this morning……
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
That’s it after years of being with @O2 I nolonger trust you &neither can my parents on @virginmedia nextdoormy dad 79 yesterday &myself need a working phone no signal, calls when there is a signal ( although) notstrong dropping Medical assistance needed earlier &again no signal
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GiinaGii 🐱🌿
(@giinagii) reported
from
Sheffield, England
@virginmedia So you're telling me to be without stable /any Internet for at least 3-5 days and that is okay and acceptable? No. We work from home. You need to fix this.
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nickih1
(@nicki1712) reported
from
Derbyshire, England
@JaneHutchby @virginmedia That's awful I've had so much trouble with them. They did an upgrade which knackered up my tv and virgin tv took them months and several visits to admit it was that that messed it up and eventually got them to put back to what if was! Hope u get refund x
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GiinaGii 🐱🌿
(@giinagii) reported
from
Sheffield, England
@virginmedia Third time it's been down today now. Yes completely down, we have no Internet at all. What other services do you mean? We only have broadband with you. Yes, I've booked but not until next week, we CAN NOT have this service for 3-5 days before someone comes out?!
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GiinaGii 🐱🌿
(@giinagii) reported
from
Sheffield, England
@calvg @virginmedia Thank you 🙏 Stop blaming us and be responsible for your crap connections
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Karen Smith
(@karen_smithxx) reported
from
Derbyshire, England
@virginmedia can you confirm if there are any issues in DE22 please. Unable to connect to broadband.
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Alex
(@alexwhit3head_) reported
from
Sheffield, England
Coincidence that BT & EE has been selling broadband all day in area and now my @virginmedia is down.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Shauna Roach
(@roachyshauna) reported
@virginmedia your customer service is the bane of my life. We have paid for wifi max, have no signal in half our rooms, our neighbours are having the same issues and your customer service team speak as though they are reading from a script.
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Isabelle
(@SalmaIsabelle2) reported
@virginmedia After 3 complaint resolutions for the same reason - same issue has reoccurred! Very unhappy!
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BoboLen
(@dave_lenthall) reported
@virginmedia They text me a link to help,on pressing the link it takes me back to VM app which doesnt recognise my email address.
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Dawn Fearn
(@funkyfruitmunky) reported
@virginmedia It was done on my laptop over a very slow WiFi connection.
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The Anti-Woke
(@Brettconsistent) reported
@virginmedia Yes. It confirmed what we already knew, viegin broadband was down AGAIN
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Laura Miller
(@lauramiller217) reported
@virginmedia yet again your service has failed. I have no Internet again! And also no way to speaking to an actual person because your telephone system is all automated. Can someone please get me online and get get back to me and why you provide such poor service.
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Georgie
(@GeorgieJH_TSD) reported
@virginmedia Nope. They said there were no other deals (even ones on your website are cheaper than I was offered). Thanks for punishing me for having a different network.
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Pulse Cryypto✰
(@Cryypto) reported
fix your **** @virginmedia @virgin
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Keyan Milanian
(@keybo83) reported
@virginmedia trying to cancel an engineer appointment tomorrow, can you help please? I can't login to My Virgin Media app and I get stuck in a loop on your website with no number or live chat as available options.
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Jamesington
(@jamesington) reported
@virginmedia I don’t have the time at the moment to stay online. Do you offer a text service, or a phone call?