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Virgin Media

Virgin Media Outage Report in Newbold, Derbyshire, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Newbold, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newbold, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Newbold, England

The most recent Virgin Media outage reports came from the following cities: Mansfield, Sheffield, Chesterfield, and Alfreton.

CityProblem TypeReport Time
Mansfield Total Blackout 2 days ago
Sheffield Internet 2 days ago
Mansfield Wi-fi 2 days ago
Sheffield Internet 4 days ago
Sheffield Internet 5 days ago
Chesterfield Internet 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Newbold, England

Latest outage, problems and issue reports in Newbold and nearby locations:

  • SBirkinshaw1
    SammyB (@SBirkinshaw1) reported from Derbyshire, England

    @virginmedia No broadband (green light flashing) Website sending me in circles, run tests, says to call you but closed, then website says to sign in (which I already am) so I do & it sends back round to beginning. I’ve rebooted, checked wires &just want to report fault, plse help

  • pso_kt
    PsO kt (@pso_kt) reported from Sheffield, England

    @virginmedia Ha iv just grabbed a technician outside shevis going to run a test as she visiting addresses with same issues 👌

  • jijimon2000
    🤷🏼‍♂️Matt Bates™👨🏼‍💻 (@jijimon2000) reported from Brimington, England

    @virginmedia not gonna lie. Second night in a row that the router keeps rebooting and the internet keeps cutting out. I can live with that......tomorrow when I have a new cohort of learners to enrol if it’s not working, that’s gonna cause me a huge amount of stress

  • iFletch__
    𝓕𝓵𝓮𝓽𝓬𝓱 ™️ (@iFletch__) reported from Killamarsh, England

    @SkyHelpTeam i wish @virginmedia was in our area. Sky staff and managers lie when you call them Service is shit

  • RyyyyRyyy
    Ryan🏳️‍🌈 (@RyyyyRyyy) reported from Chesterfield, England

    @virginmedia yet again get this message.. paying for a service that I cant use. #sortitout

  • Frizzx
    Priah 🐼✨ (@Frizzx) reported from Mansfield Woodhouse, England

    Anyone else having issue with @virginmedia

  • badger63
    judith badger (@badger63) reported from Sheffield, England

    Really disappointed with @virginmedia quality of home broadband... insufficient band width...paying a lot of money for really poor service...not good enough ... let's see what @sky can offer

  • zakwinfield
    Zak Winfield (@zakwinfield) reported from Derbyshire, England

    Everybody contacting Sky to cancel their sports subscription and yet here I am with Virgin and they won’t do anything really to help those who have the full package 🤔👎 @virginmedia

  • jijimon2000
    🤷🏼‍♂️Matt Bates™👨🏼‍💻 (@jijimon2000) reported from Brimington, England

    Third night in a row @virginmedia no internet. Router keeps rebooting the few minutes it’s back online it’s slow as. I used to work in IT so know it’s not something I have or haven’t done. #virginmediadown #virginmediadownAGAIN

  • MattJHardwick
    Matthew Hardwick (@MattJHardwick) reported from Dronfield, England

    @rtnapes @virginmedia Have you tried @BenAvery85 I hear he can help....unless of course you are flogging those dewit’s again

  • andytoon30
    andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @virginmedia all my services are down and estimated repair is today at 6pm on the virgin media app. That’s all well and good if I wasn’t self isolating. It’s day 3 and driving me mad already not being able to leave the house. This will tip me over the edge

  • victimsvoice73
    Victims Voice (@victimsvoice73) reported from Sheffield, England

    @reece_dinsdale @waynefoy @virginmedia Try message them on twitter they seem to get back to you quicker on social media .i stayed loyal to virgin for many years until the freeview episode when I changed to @SkyHelpTeam was so glad I did and it was cheaper by a lot virgin have no loyalty dad having same problem now x

  • andytoon30
    andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @virginmedia will somebody be able to give me a call about my bill. My introduction offer has finished and my bill is now higher than my credit limit so something needs to be sorted otherwise I’ll have to cancel virgin

  • andytoon30
    andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @virginmedia will somebody be able to give me a call about my bill. My introduction offer has finished and my bill is now higher than my credit limit so something needs to be sorted otherwise I’ll have to cancel virgin

  • pso_kt
    PsO kt (@pso_kt) reported from Sheffield, England

    @virginmedia hi can you tell me if there's any issues in S6 please,

  • iFletch__
    𝓕𝓵𝓮𝓽𝓬𝓱 ™️ (@iFletch__) reported from Killamarsh, England

    @SkyHelpTeam so @skytv has told me to fxxk off. 21 years with them n they treat u like shit. I’ll contact @virginmedia. I Will post the phone call recordings when there come !!

  • wjgr98
    William Garner (@wjgr98) reported from Sheffield, England

    Given Virgin Media uses different cables to BT, your internet would still be crap

  • badger63
    judith badger (@badger63) reported from Sheffield, England

    @virginmedia We are dissatisfied with virgin medis. Poor delivery of streaming services and in House wifi. Numerous occasions where service is cut or slow. Please advise how we can improve this

  • trevortuffin
    trevor tuffin (@trevortuffin) reported from Blackwell, England

    I WOULD LIKE TO KNOW WHEN VIRGIN MEDIA ARE GOING TO SORT OUT THEIR POXY INTERNET SERVICE FROM GOING OFF AND ON ALL THE TIME I CANT WAIT TILL ELON MUSK GETS HIS INTERNET SERVICE UP AND RUNNING THEN VIRGIN MEDIA ARE FINISHED BY ME FOR GOOD.

  • Frizzx
    Priah 🐼✨ (@Frizzx) reported from Mansfield Woodhouse, England

    @virginmedia my internet has been on and off all of yesterday & now this morning. Now I have no connection…help!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Rkinguk7
    Ryan King (@Rkinguk7) reported

    @virginmedia Hey virgin. Broadband has been down in AL7 since 10am. Website says there isn't a problem but customer services said there's a problem they don't know how to fix. Anywhere I can get updates?

  • Char_inWndrland
    Charlotte (@Char_inWndrland) reported

    @virginmedia Constant intermittent broadband outages. Complaint raised and awaiting a response.

  • _aimz
    aimz (@_aimz) reported

    @virginmedia New customer here, ordered fibre optic broadband, got quick start like advised online… it arrived this evening, only to find out I don’t have the correct wall socket (no information about this at all on the website when ordering?), no number in the box or info on

  • callevedado
    anne walsh (@callevedado) reported

    @virginmedia @VirginVoyages VM customer in Dublin and most unhappy that you are not providing bbc @4! Always had it until tonight and no warning... Will-be going to Sky if this is not restored !

  • rik1375
    Rik Weir (@rik1375) reported

    @virginmedia Yes its everything and seems like an ongoing problem since January at least.

  • AnthonyC2Shaw
    Anthony Shaw (@AnthonyC2Shaw) reported

    @virginmedia 11pm and my internet has completely gone off again. Shocking service.

  • steeleyp_
    PS (@steeleyp_) reported

    @Altogether_M @virginmedia What a miserable sod you are. The fact they're expanding the network in your area would scream there being a high demand for faster broadband. There's always one moaner.

  • PallawelaJanani
    Janani Pallawela (@PallawelaJanani) reported

    @virginmedia why charge my elderly parents £240 to terminate their contract?They have been loyal customers for years & are selling their house at short notice to move to assisted living due to a rapid decline in health. Your network doesn’t cover their new address. Total rip off.

  • andywes22182775
    andywest (@andywes22182775) reported

    @virginmedia All I wanted was a price to upgrade my package to include TV but with the full house package rather than the mixit package offered to me, The web app was no help and just kept bouncing me back to the upgrade screen I started on.

  • zI4ltY6GUpw74AE
    bernard (@zI4ltY6GUpw74AE) reported

    @virginmedia If thats the case then there is something seriously wrong with your security process. Its a joke having to sign in EVERY time. Why has this only happened in the last two months when it was perfectly fine before? I need better help than this if Virgin wants to retain my custom.