Virgin Media

Virgin Media Outage Report in Repton, Derbyshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Repton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Repton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Repton, Derbyshire, England 10/30/2025 00:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (40%)

    Internet (40%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Repton, Derbyshire, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Derby and Burton upon Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlkeston Internet
United KingdomIlkeston Internet
United KingdomIlkeston Internet
United KingdomIlkeston Total Blackout
United KingdomDerby Internet
United KingdomDerby Internet

Community Discussion

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Virgin Media Issues Reports Near Repton, England

Latest outage, problems and issue reports in Repton and nearby locations:

  • jeibbotson Jonathan Ibbotson (@jeibbotson) reported from Castle Donington, England

    @virginmedia please sort out your appalling broadband service in the derby area. More time down than up @Ofcom you ought to mandate refunds

  • katephus kate kells (@katephus) reported from Ilkeston, England

    @virginmedia our router has stopped working leaving us without broadband or the telephone and we have been unable to get through to anyone who can help. You just hang up. Fuming!!!! Get in contact ASAP

  • gaz_smith123 Gareth Smith (@gaz_smith123) reported from Ilkeston, England

    Area 30 has been having issues for a week now but @virginmedia still won’t admit there’s an issue - according to them everything is just fine & working perfectly! #virginmediadown #virginmedia #ilkeston #area30

  • dawesje James Dawes (@dawesje) reported from Burton upon Trent, England

    @virginmedia just like to say what a load of rubbish your service is! And I’m not even with you

  • something_phil Philip John 🇪🇺 (@something_phil) reported from Lichfield, England

    There are going to be *weeks* of follow up at @virginmedia about how the hell they allowed their own status page to be tied to their infrastructure. Pretty useless if your status page goes down when you do.

  • justrunningnow brian alvin (@justrunningnow) reported from Sandiacre, England

    @the____ghost @virginmedia Its broken

  • andyvic7 Andy Picken (@andyvic7) reported from Walton upon Trent, England

    @drummerwhitey @virginmedia Not sure if you’ve done this Steve but when I had issues and no joy I slated them on here every 10 minutes, they finally pulled me into a private chat room and I got things sorted

  • topper1973 iTz Me Yo 🌐 (@topper1973) reported from Coalville, England

    @mjordo78 @virginmedia Motivated as the full-time ones! I get very few problems, but if I did I'd be on the phone making sure I got a discount!

  • Neilelse1974 Neil else (@Neilelse1974) reported from Chellaston, England

    @virginmedia I need to book an engineer visit, meant to work from home but can’t due to your broadband. Have tried everything advised but nothing .. 1.35mb download please help !

  • TuesdyB Tuesdy Burgin (@TuesdyB) reported from Ilkeston, England

    @virginmedia Is the service down in the DE7 area? Everything looks like its working but we have no internet connection.

  • Clarkey198 Stuart Clarke (@Clarkey198) reported from Hilton, England

    @virginmedia the level of customer service is appalling been with you only 1 day and wished I had stayed with O2

  • _Chris_Seddon_ Chris Seddon (@_Chris_Seddon_) reported from Melbourne, England

    Looks like someone pulled out the wrong plug at Virgin Media HQ. Even their website is down!

  • LauraPlumbley Laura Plumbley (@LauraPlumbley) reported from Kimberley, England

    @virginmedia my order has been parked since the 14th the customer service team are supposed to be getting in contact? Have tried calling with no answer and then the call was just cut off. I really need to get this sorted

  • ketheridge71 Kim Etheridge (@ketheridge71) reported from Lichfield, England

    @virginmedia No TV or BB following #powercut at WS14. Do you have a fix time as status update on website all Green!

  • Kizztronice Kizzy 🦇 Puckmigo23 (@Kizztronice) reported from Awsworth, England

    @virginmedia I have used this service for the past hour to then be told the matter can not be fixed via the text service. So that was very unhelpful indeed.

  • chrismyers66 Chris Myers (@chrismyers66) reported from Coalville, England

    @virginmedia So I'm furloughed I couldn't pay all my bill last month oh dont worry Mr Myers we will let you pay on the 22nd when you get paid 1215 you cut me off what a crap company you are as soon as I can I'm off

  • k28ykaty Katy Oliver (@k28ykaty) reported from Sandiacre, England

    @virginmedia Except if your me.. I’ve continually been supplied with a poor excuse for broadband.. I was promised a booster for my signal yet weeks later I’ve still not received it.. your not keeping up your side of this contract.. will not renew my contract when this is over!

  • jeibbotson Jonathan Ibbotson (@jeibbotson) reported from Castle Donington, England

    @virginmedia the performance of your network in the Castle Donington area (DE74) is currently appalling. Massive number of Critical T3 time-out errors. Please fix this NOW #poorservice #virginmediadown

  • xCarrie82x Carrie (@xCarrie82x) reported from Kimberley, England

    @virginmedia Broadband and smart tv still up and down!! Wouldn’t mind but worked all day and just wanted to catch up online and chill watching TV! #virginmediadown #lockdown #NHSworkers

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • nefariouuus kasie 🌸 (@nefariouuus) reported

    @virginmedia is there a reason your internet is so bad? My internet had been disconnecting and reconnecting so much every day more than once every day and it makes it completely impossible to do anything, and I’m an Open Uni student so do online uni and its not helping

  • superninja106 Khota1122 (@superninja106) reported

    @virginmedia I HAVE called the team, that is precisely the issue, ever since all of your stuff got shifted to online the service has just decreased tremendously

  • LeviClay88 Levi Clay (@LeviClay88) reported

    @virginmedia Regardless, if I can’t get a wifi signal 10ft away from the router, that’s on YOU.

  • TheTomothy Tom Hogan (@TheTomothy) reported

    @virginmedia Obviously being a little old regular person and not a famous celebrity will mean I'll be lucky to get an apology and their £8 a day refund for no service. Despite the loss of earnings.

  • marny85 Sophie Mahon (@marny85) reported

    @virginmedia i spoke to 4 people on the phone, one hung up on me, one said i couldnt change anything who put me through to you mobile dept! Before someone actually tried to help me.. Told me to ring the bank and request a refund as i have ans to ask thr bank to change the dd

  • Ed_Swift Edward swift (@Ed_Swift) reported

    @virginmedia I have done, but also feel that your dishonesty and bad service should be known. I had to wait long enough for a reply to my complaint, far far longer than your timelines so not holding my breath for explanations.

  • B4dCh1ck3n B4dCh1ck3n 🐥 (@B4dCh1ck3n) reported

    @virginmedia Nope. 57 minutes on a call with ‘first line support’ then passed to ‘second line’ call was cancelled by virgin side. Called back. 39 minutes in a call going through the same as the previous call. Put in second line queue. No answer after an hour and 27 minutes waiting

  • SammiieJoe SAM ∞🇱🇨 (@SammiieJoe) reported

    My @virginmedia WiFi has been so poor the past few weeks, I just give up now..

  • B4dCh1ck3n B4dCh1ck3n 🐥 (@B4dCh1ck3n) reported

    @virginmedia Is call the ‘service team’ at my own cost, some some random in a far away land can read be some scripted crappy sounding responses to try and fix the problem. I’ve factory reset the router more times than I can count. Even my fingers are sore from pressing the reset button....

  • LukeSlade17 💎Luke Slade💎VeXx_Fierce (@LukeSlade17) reported

    @virginmedia Hi, my internet has been awful all week, can you check on this