Virgin Media Outage Report in Repton, Derbyshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Repton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Repton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Repton, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Ilkeston, Derby, Coalville, Burton upon Trent, Swadlincote, Lichfield and Ashby de la Zouch.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Internet | |
| Derby |
Internet | |
| Ilkeston |
Internet | |
| Coalville |
Internet | |
| Ilkeston |
Internet | |
| Ilkeston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Repton, England
Latest outage, problems and issue reports in Repton and nearby locations:
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matthew aucote
(@matthewaucote) reported
from
Lichfield, England
@virginmedia Broadband been down all morning in Lichfiled area any idea of issue or timescale
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Kizzy 🦇 Puckmigo23
(@Kizztronice) reported
from
Awsworth, England
@virginmedia I have used this service for the past hour to then be told the matter can not be fixed via the text service. So that was very unhelpful indeed.
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Gareth Smith
(@gaz_smith123) reported
from
Ilkeston, England
Area 30 has been having issues for a week now but @virginmedia still won’t admit there’s an issue - according to them everything is just fine & working perfectly! #virginmediadown #virginmedia #ilkeston #area30
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Chris Seddon
(@_Chris_Seddon_) reported
from
Melbourne, England
Looks like someone pulled out the wrong plug at Virgin Media HQ. Even their website is down!
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jamie ford
(@superjayslim) reported
from
Coalville, England
@ash_tunstall @virginmedia Sky working fine. Streaming shit loads!
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Clare Watson-Spence
(@Watto_Clare) reported
from
Coalville, England
Can anyone help with 20 data dongles for a school I’ve worked closely with. The free WiFi/data would allow these families to access on line learning for lock down. Would be a loan until they return to school! Please try and help! Thank you xx @virginmedia @tescomobile @O2
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Caitlin Parker🧜🏼♀️🧜🏼♀️
(@caitlinaimeep) reported
from
Lichfield, England
It’s like @virginmedia are trying to get people to upgrade their broadband during lockdown otherwise they’re gonna give you shit service 🧐🧐🧐
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Chris Myers
(@chrismyers66) reported
from
Coalville, England
@virginmedia So I'm furloughed I couldn't pay all my bill last month oh dont worry Mr Myers we will let you pay on the 22nd when you get paid 1215 you cut me off what a crap company you are as soon as I can I'm off
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Philip John 🇪🇺
(@something_phil) reported
from
Lichfield, England
There are going to be *weeks* of follow up at @virginmedia about how the hell they allowed their own status page to be tied to their infrastructure. Pretty useless if your status page goes down when you do.
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brian alvin
(@justrunningnow) reported
from
Sandiacre, England
@the____ghost @virginmedia Its broken
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Stuart Windle
(@stuwin1) reported
from
Stenson Fields, England
@virginmedia When I phoned the contact centre they said they knew there was an issue and it would be sorted in 24hrs. A quick google shows this isnt just me its a common trend
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Neil Johnson
(@neilmjohnson72) reported
from
Ashby-de-la-Zouch, England
@virginmedia You need to sort your customer service out, it is absolutely disgraceful. Your technical team are ignorant and hang calls up without situation. You are getting dumped!
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
@virginmedia I am sorry, but what a shocking customer service, hardly speaking a word of english, patronising me as if I am setting it up wrong and going over what I have already done. Can I have someone english explain what us wrong. !!!!!
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Amara Pickerill
(@amarapickerill) reported
from
Walton upon Trent, England
@virginmedia please tell me how to contact your complaints department as I have an ongoing issue with your mobile department that’s been raised over the last 12 months and no one can help me! #poorcustomerservice #virginmobile #complaint #help
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iTz Me Yo 🌐
(@topper1973) reported
from
Coalville, England
@mjordo78 @virginmedia Motivated as the full-time ones! I get very few problems, but if I did I'd be on the phone making sure I got a discount!
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.
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Anthony Bates
(@antbates1991) reported
from
Burton upon Trent, England
@virginmedia It's for Virgin Media. Everytime I ring up to try and change something no one over the phone can ever find my account and because of this no one can help me. I want to cancel my package because the offer I'm on expires next month and the services are not worth £84.
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James Dawes
(@dawesje) reported
from
Burton upon Trent, England
@virginmedia just like to say what a load of rubbish your service is! And I’m not even with you
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Carrie
(@xCarrie82x) reported
from
Kimberley, England
@virginmedia Broadband and smart tv still up and down!! Wouldn’t mind but worked all day and just wanted to catch up online and chill watching TV! #virginmediadown #lockdown #NHSworkers
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Anthony Bates
(@antbates1991) reported
from
Burton upon Trent, England
New tactics from Virgin Media, ring up to cancel, they say they can't find your account and then put the phone down. 🖕🖕
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sonn🌟
(@Sonn80) reported
@virginmedia once again having trouble with internet Constant disconnection & reconnecting Have to reboot hub all the time Always have problems with VM now Been going on way too long but this wk has been every day! Pay so much money for a constant interrupted service Why is that?
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Craig James Duffy
(@CraigJDuffy) reported
@virginmedia I’ve now tried to make a complaint by phone, by text service, and by live chat and have been unsuccessful every time due to being bounced back and forth between different team….
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Kate McLean
(@katiem8y) reported
from
Poynton, England
@virginmedia we have invested in a new router as we’re having endless issues with yours but now we’ve got pixelated channels on the tv. Any ideas how we can sort? Thanks
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Michael Cabot
(@michaelcabot) reported
@virginmedia I spoke to your pre-install team yesterday on the number you supplied. They were completely unable and unqualified to help. I’ve called them a dozen times. Nothing ever gets done.
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Martyn
(@MartynPoole) reported
@virginmedia internet keeps dropping, yesterday around 4pm on and off and three times this morningZ trying to get some work done. Are you experiencing issues? @GippNickola
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Trevor Marsh
(@Trev_Marsh) reported
@BBCBreakfast I only use mine for calling 150 when Virgin Media have an outage of some king; assuming it's not a phone outage that is. Quite a few "This is the HM government, your NI number has been used illegally....." type calls. And for some reason, my VM bill increases if I get rid.
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Adam Elford
(@adam_elford) reported
@virginmedia That there is a problem in the area for that day, I explained that this has been going on for months. Every time I phone the message is repeated. At the minute I am not getting what I pay for, if it was the other way around I'd be cut off.
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Saskia Demeyere
(@crmcrackeredmum) reported
@virginmedia after nearly a year of internet issues any chance of a solution??? #unreliable #customerexperience
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Sylvia Greybe
(@sgreybe) reported
@virginmedia Internet, apps on TV and landline down in Ayr, Scotland. Will I receive compensation for the zoom meetings I'm about to miss and all the work I'm unable to do today?
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Mollichella💙
(@lalabiso) reported
@virginmedia We have had issues for months with our service and have been ignored and fobbed off. I've never experienced such horrendous service from any company I've dealt with.