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Virgin Media outages and service status in Repton, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Repton, including 1 direct report.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Aug 29, 6:18 PM GMT+1.
  • 81% Internet (81%)
  • 6% Total Blackout (6%)
  • 6% Wi-fi (6%)
  • 6% Phone (6%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Repton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Repton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 30: Problems at Virgin Media

Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Repton, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Burton upon Trent, and Derby.

CityProblem TypeReport Time
Ilkeston Internet 13 hours ago
Burton upon Trent Internet 2 days ago
Burton upon Trent Internet 2 days ago
Burton upon Trent Phone 2 days ago
Ilkeston Internet 4 days ago
Ilkeston Internet 4 days ago

Nearby cities with recent reports

Ilkeston

4 recent signals

13 hours ago
Burton upon Trent

3 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Repton, England

Latest outage, problems and issue reports in Repton and nearby locations:

  • Liammanning2u
    li.iam🏳️‍🌈👬♥️ (@Liammanning2u) reported from Swadlincote, England

    @virginmedia can someone help me

  • prinnysinead
    Sinead Bacon👩🏼‍⚕️ (@prinnysinead) reported from Kegworth, England

    @virginmedia need to sort their shit out, we’ve had shitty on off WiFi for months now 🙄🙄

  • iRacing74
    DJ Knight 🇬🇧 (@iRacing74) reported from Sandiacre, England

    With public service cuts, why do we year upon year pay more Council Tax for less service? Virgin Media put their prices, but do not reduce my service - If they did I'd cancel the service. We are legally obliged to pay more for less - go figure 🤷

  • dergal
    Gerry White SEO geek (@dergal) reported from Ashby-de-la-Zouch, England

    @virginmedia I tried - I assume it doesn't work on a mobile!?

  • timmo1963
    Tim Moore (@timmo1963) reported from Ashby-de-la-Zouch, England

    @BBCWatchdog Is it me or is @virginmedia really poor with customer service!!

  • jonnyriall
    Jonathon Riall (@jonnyriall) reported from Shepshed, England

    @virginmedia It doesn't feel like paying £50+ a month for no fancy services (basic TV and broadband) this is great customer service.

  • something_phil
    Philip John 🇪🇺 (@something_phil) reported from Lichfield, England

    There are going to be *weeks* of follow up at @virginmedia about how the hell they allowed their own status page to be tied to their infrastructure. Pretty useless if your status page goes down when you do.

  • ASJPhotography
    Alexandra Johnson (@ASJPhotography) reported from Coalville, England

    @virginmedia One of your tech engineers confirmed the problem in our local area and following a conversation with customer service they kept trying to get me to create multiple networks for speed. This wasn’t the problem, the problem was amplifiers in the local area!!

  • gamepopper
    Gamepopper (@gamepopper) reported from Lichfield, England

    I forgot that Virgin Media were future proofing their network in my area. Watching Wolfwalkers to pass the time...

  • shaunreeves
    Shaun Reeves (@shaunreeves) reported from Fradley and Streethay, England

    @virginmedia Lichfield area having problems. I’ve gone from 600mbps this morning to less than a meg. According to online no know issues. Connect app and your online diagnostic tool doesn’t support Hub4 so can even test that way. Done a rest of hub. Nothing. Help!

  • billyrobson
    Billy Robson✊🏻💨 (@billyrobson) reported from Ashby-de-la-Zouch, England

    @virginmedia have we got a problem in LE65 2PP

  • aaronfarny_b
    B Farn (@aaronfarny_b) reported from Ilkeston, England

    Right @virginmedia is truly the worst internet - So I am looking to change providers as soon as possible - Not worried about TV packages etc as We are good with free view - can anybody recommend a ISP with a good monthly rate and none of the hidden fees etc?

  • ilsonnut43
    adrian dilks (@ilsonnut43) reported from Ilkeston, England

    @virginmedia why is my wifi so poor when I pay for the top bracket of broadband,my router is always cutting out ,really really fed up with it ?

  • 64derby
    paul (@64derby) reported from Duffield, England

    @virginmedia just installed virgin broadband 350 today ! only getting 5 mbps in my study.. phoned customers services for a booster to be told none in stock and phone back in 2 weeks.. took me over an hour to speak to a person in India who couldn’t help

  • austenblakemore
    austen blakemore (@austenblakemore) reported from Stapleford, England

    I’m absolutely ******* fuming with this service @virginmedia it is beyond a joke I’m talking to people that are literally using a script and a dictionary

  • alextiplerfilm
    Alex Tipler (@alextiplerfilm) reported from Coalville, England

    @virginmedia Hi I cannot log in to my Virgin Media go account nor change my password. Please help me as I need this urgently!

  • timmo1963
    Tim Moore (@timmo1963) reported from Ashby-de-la-Zouch, England

    @virginmedia poor, very poor, in fact absolutely useless

  • satyanimi
    satyan panchal (@satyanimi) reported from Coalville, England

    @virginmedia It's so difficult speaking to customer care as they do not listen to your needs. I will need to cancel or downngrade to a price I can afford. Can't be hard can it. I am out of my 11 month contract and go anywhere if I don't get a reasonable offer to stay

  • timmo1963
    Tim Moore (@timmo1963) reported from Ashby-de-la-Zouch, England

    @BBCWatchdog can you help me with @virginmedia please. 4 faulty boxes in 18 months, overcharged for the package I have, they never answer the phone 🤬🤯

  • stuwin1
    Stuart Windle (@stuwin1) reported from Stenson Fields, England

    @virginmedia When I phoned the contact centre they said they knew there was an issue and it would be sorted in 24hrs. A quick google shows this isnt just me its a common trend

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DamianHastie
    Damian Hastie (@DamianHastie) reported

    @virginmedia do you want help with your customer service bot? It would appear that you must be losing a lot of revenue with current setup. I could improve your service quickly & make a significant increase on your bottom line. I need 2 additional boxes, can't add to my account!

  • ASerialInvestor
    A Serial Investor🪙📈🏡 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿⚡️ (@ASerialInvestor) reported

    I’m getting starlink installed, sick of Virgin media Any followers have it and can you give me any good, bad , indifferent feedback. Not bothered about the cost….. …..if it’s good it good 🤝

  • fred_fre
    Fred (@fred_fre) reported

    @virginmedia no cable tv in Erdington/Sutton Area (Birmingam), went down last night. Can you fix it please asking for a friend @villa4ever29

  • GGWilliams72
    GW (@GGWilliams72) reported

    @virginmedia @IAndyHwk I had Stream Box and Broadband set up yesterday. Neither working today, tried Cust Serv’s on hold over 45 mins and still no answer! These people are as garbage as their services, spend your money elsewhere. I’m going back to @SkyUK 👍🏻👍🏻👍🏻

  • nickjmorris_3
    Nick Morris (@nickjmorris_3) reported

    @virginmedia no tv or broadband all day in WD5 area. Called customer services who told us it would be fixed at 2:30am. That’s not good enough. Please can someone contact us to let us know how to get online sooner?

  • ExpectedReds
    matt (@ExpectedReds) reported

    Richard Hughes has been locked out of his Outlook account. The IT guy is on annual leave. Virgin Media have been doing line maintenance near his house. Real world problems and you’re all laughing at him? For shame.

  • edujones14
    Ed Jones (@edujones14) reported

    @Johnty14 @virginmedia Better than when they came to my house. I’m not a customer but they still came while I was out and dug up plants in my front garden to access connecting services I didn’t ask for. Then refused any contact with me afterwards due to not being a customer!

  • Caoimhe_OCDH
    Caoimhe Ní Chearbhaill (@Caoimhe_OCDH) reported

    @virginmedia WiFi down in D2 since yesterday evening

  • ConnorTWilson
    Connor Wilson (@ConnorTWilson) reported

    Virgin Media wifi is just **** innit

  • PhilTur85809423
    silverfox (@PhilTur85809423) reported

    @CheekyVic @virginmedia Try sky , they are just as bad