Virgin Media Outage Report in Repton, Derbyshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Repton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Repton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (26%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Repton, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Ilkeston, Derby, Lichfield, Coalville, Swadlincote and Burton upon Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Internet | |
| Ilkeston |
Internet | |
| Ilkeston |
Internet | |
| Ilkeston |
Internet | |
| Ilkeston |
Wi-fi | |
| Ilkeston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Repton, England
Latest outage, problems and issue reports in Repton and nearby locations:
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Juebb
(@juliebuxtonberr) reported
from
Ilkeston, England
@virginmedia my red button for sky sports isn’t working please help ! #nffc
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Ethan Clarke
(@stigzy) reported
from
Ilkeston, England
@VirginMediaCorp @mdw1989 We're also very sorry we didn't inform you a newer hub model was available years ago, & that you've been paying us for a really shit slow model. Corrected it for you @virginmedia 👍🏼. (They gave me £50 off my bill for the same thing Mike, don't let them get away without compo)
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Itza Secret
(@XStatikPulse) reported
from
Castle Donington, England
@virginmedia It's not just my house, I checked with other people living in the village and they all have the same problem. Your app is now saying its a known issue, tv+bb est fix 11.25am but phone est fix 4pm. In the past if phone don't work none will. Its every week now.
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Mark Crossley
(@mkcU2war) reported
from
Fradley and Streethay, England
@virginmedia been on the phone for over an hour then you’ve just cut me off. You have been taking payments from me and you cannot tell me what I’m paying for. It’s looking like theft. Disgraceful service.
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satyan panchal
(@satyanimi) reported
from
Coalville, England
@virginmedia I will try once more otherwise yet another complaint Customer care will determine future business and future recommendations is something that seems to get ignored by Virgin.
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Mark Crossley
(@mkcU2war) reported
from
Fradley and Streethay, England
@virginmedia you have been taking money out of my account, and after an hour + on the phone you are unable to tell me why. It’s looking like theft. Disgraceful service.
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Gabe
(@SummerfieldGabe) reported
from
Lichfield, England
omg @virginmedia has the WORST customer service 😭🔫
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Itza Secret
(@XStatikPulse) reported
from
Castle Donington, England
@virginmedia I would call 150 from my land-line to say that broadband and TV are down, but the phone isn't working either! And your call centre doesn't open till 8 (should be 24/7 when u sell a 24/7 product)
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Tim Moore
(@timmo1963) reported
from
Ashby-de-la-Zouch, England
@BBCWatchdog Is it me or is @virginmedia really poor with customer service!!
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austen blakemore
(@austenblakemore) reported
from
Stapleford, England
@virginmedia Without sounding rude I’ve lost interest in anyone from Virgin media helping me, I get absolutely no where every time :-(
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Allison Briers
(@tizzy_woo) reported
from
Stapleford, England
@virginmedia No, the operator confirmed my only option was to cancel as he couldn't reduce the price, so I asked him to formally cancel my contract, he put me on hold and never came back! After 45 minutes I hung up. Thanks for replying btw 😊
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Itza Secret
(@XStatikPulse) reported
from
Castle Donington, England
@virginmedia Patience! I'm absolutely furious! How dare you assume I'm happy to wait! I hardly have a choice in the matter. I work nights I only get time in the morning for relaxing in front of the TV and I probably won't be able to till Monday cos ur service is shit!
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satyan panchal
(@satyanimi) reported
from
Coalville, England
@virginmedia It's so difficult speaking to customer care as they do not listen to your needs. I will need to cancel or downngrade to a price I can afford. Can't be hard can it. I am out of my 11 month contract and go anywhere if I don't get a reasonable offer to stay
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austen blakemore
(@austenblakemore) reported
from
Stapleford, England
@BBCWatchdog I’ve had nothing but problems with our Virgin Media wifi
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Emma-Louise ⚽️🔴⚪
(@emseditorial) reported
from
Sandiacre, England
Red button not working on @virginmedia, bloody typical. Can't wait to be rid tbh 🙄 #nffc
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Tim Moore
(@timmo1963) reported
from
Ashby-de-la-Zouch, England
@virginmedia a new low, even by your standards, 4th TiVo box in 18 months and this one managed 20 days before breaking down 👏👏👏
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Tom Prince
(@rokagainstass) reported
from
Castle Donington, England
@virginmedia GREAT SO THE RESOLUTION TIME HAS CHANGED TO 15:55 from 11:55 . #rubbishservice #givemebackbt #dialup #virgin
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Tom Prince
(@rokagainstass) reported
from
Castle Donington, England
@virginmedia Had your broadband for over a month now . Two days out of which it has been down for hours (like today) and speed inconsistent
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Billy Robson✊🏻💨
(@billyrobson) reported
from
Ashby-de-la-Zouch, England
@virginmedia have we got a problem in LE65 2PP
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Allison Briers
(@tizzy_woo) reported
from
Stapleford, England
@virginmedia That's the installations team, and they put me on hold again. Please give me an email address so I can put my notice in writing. It's pretty terrible that to cancel my contract I have to do a twitter conversation with you because I can't get through on the phone!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Qio DeGrate
(@QioDeGrate) reported
@virginmedia The service cuts out time to time then the router reboots itself. Spoke to your technical team and they tell me I need to buy an Ethernet cable etc. As far I’m concerned, my part of deal is to pay my bill, anything else to do with the service is your issue.
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Rachel
(@rachrl1486) reported
@AmberDowning @virginmedia I have the same issue a old blue yonder email address, can’t set up a new account even when still with virgin, they are suppose to update account 3 days but still not correct or receiving emails 3 people I’ve spoken two and they all been useless. Will just cancel and go to sky!
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Kirsty ....
(@kirstyallford26) reported
@virginmedia We have our Internet through you, Its gotten so bad that we are unable to use It for the normal things we do. Mostly gaming and TV. We called you, and got told that you could sell us a booster thing, however, we've had this same Issue numerous times.
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Andy Jones
(@aj3lions) reported
@Marc_Pell @virginmedia There’s your problem mate. Yodel are the worst courier I’ve ever encountered. They delivered something of mine to the wrong address as it was similar. It was down to me to go there and pick up my package. Another package was said to be delivered and it never was.
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Matt Arrowsmith
(@stringy18) reported
@virginmedia Please note, you STILL have the account holder name wrong! This has been pointed out on numerous occasions but still not been corrected. Had we needed to provide ID for collection it would have caused a problem!
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Colin Dardis (Rancid Idols Productions)
(@purelypoetry) reported
@virginmedia Half an hour on your chat help tonight, only to be transferred to a bot that doesn't allow any possible option to fix my problem. Enquired on Tues and was told someone would contact me back. Never did. Not impressed.
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Andy
(@416e64726577) reported
.@virginmedia Do you really think it's okay to change someone's WiFi password without even telling them? It's bad enough you don't understand security so badly that your forced password "strength" is going to be causing people to use insecure passwords, but this is something else
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Alan Mendoza
(@alanmendoza) reported
@virginmedia You are absolute disgrace of a company. I’ve spent hours trying to get through to cancel my account today. I am still on hold for a call where I actually managed to speak to a person before they put me on hold, but you’ve now closed so they have just left me hanging on hold…
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Andy Jones
(@aj3lions) reported
@Marc_Pell @virginmedia @virginmedia Seriously, I would suggest using another courier to deliver your items to customers. You may have saved X amount using them, but I guarantee this won’t be, or isn’t the first complaint regarding them.
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Rachel
(@rachrl1486) reported
@AmberDowning @virginmedia I have the same issue with the blueyonder account, I’m still with virgin but can’t update my account with new emai address the staff are usel