Virgin Media Outage Report in Repton, Derbyshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Repton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Repton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Repton, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Derby, Ilkeston, Swadlincote, Burton upon Trent, Coalville and Lichfield.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
Internet | |
| Derby |
Total Blackout | |
| Ilkeston |
Internet | |
| Swadlincote |
Internet | |
| Swadlincote |
Internet | |
| Derby |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Repton, England
Latest outage, problems and issue reports in Repton and nearby locations:
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Tim Moore
(@timmo1963) reported
from
Ashby-de-la-Zouch, England
@BBCWatchdog can you help me with @virginmedia please. 4 faulty boxes in 18 months, overcharged for the package I have, they never answer the phone 🤬🤯
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Jonathon Riall
(@jonnyriall) reported
from
Shepshed, England
@virginmedia No issues reported and yet again I can't access any on demand TV tonight.
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James Watts
(@james_watts) reported
from
Sandiacre, England
@virginmedia The is letting me know. Downloads are very slow a video that would normally take 3 mins is now 40.
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Jonathon Riall
(@jonnyriall) reported
from
Shepshed, England
@virginmedia Thanks for the reply. On both occasions there's apparently been no issues, and none shown again this morning. It's more the fact that even though it happened twice in a week, and having waited on hold for 30min each time, I just get told to call back if it happens again.
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Jonathon Riall
(@jonnyriall) reported
from
Shepshed, England
@virginmedia It doesn't feel like paying £50+ a month for no fancy services (basic TV and broadband) this is great customer service.
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Tim Moore
(@timmo1963) reported
from
Ashby-de-la-Zouch, England
@BBCWatchdog Is it me or is @virginmedia really poor with customer service!!
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Allison Briers
(@tizzy_woo) reported
from
Stapleford, England
@virginmedia That's the installations team, and they put me on hold again. Please give me an email address so I can put my notice in writing. It's pretty terrible that to cancel my contract I have to do a twitter conversation with you because I can't get through on the phone!
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Wie-Men Ho
(@WieMenHo) reported
from
Lichfield, England
Shocking telephone service @virginmedia - want to reduce my TV package. Don’t want movies or BT sports any more. Can’t tell me what package I would move on to. Whether I lose any other channels or even if I lose HD channels.
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Mark Crossley
(@mkcU2war) reported
from
Fradley and Streethay, England
@virginmedia been on the phone for over an hour then you’ve just cut me off. You have been taking payments from me and you cannot tell me what I’m paying for. It’s looking like theft. Disgraceful service.
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Allison Briers
(@tizzy_woo) reported
from
Stapleford, England
@virginmedia No, the operator confirmed my only option was to cancel as he couldn't reduce the price, so I asked him to formally cancel my contract, he put me on hold and never came back! After 45 minutes I hung up. Thanks for replying btw 😊
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Ethan Clarke
(@stigzy) reported
from
Ilkeston, England
@VirginMediaCorp @mdw1989 We're also very sorry we didn't inform you a newer hub model was available years ago, & that you've been paying us for a really shit slow model. Corrected it for you @virginmedia 👍🏼. (They gave me £50 off my bill for the same thing Mike, don't let them get away without compo)
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Tim Moore
(@timmo1963) reported
from
Ashby-de-la-Zouch, England
@virginmedia a new low, even by your standards, 4th TiVo box in 18 months and this one managed 20 days before breaking down 👏👏👏
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Emma-Louise ⚽️🔴⚪
(@emseditorial) reported
from
Sandiacre, England
Red button not working on @virginmedia, bloody typical. Can't wait to be rid tbh 🙄 #nffc
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Juebb
(@juliebuxtonberr) reported
from
Ilkeston, England
@virginmedia my red button for sky sports isn’t working please help ! #nffc
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Tim Moore
(@timmo1963) reported
from
Ashby-de-la-Zouch, England
@virginmedia poor, very poor, in fact absolutely useless
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harrietparkdavies
(@harrietmayx) reported
from
Lichfield, England
@virginmedia reset my virgin router and now won’t turn back on.. help please
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austen blakemore
(@austenblakemore) reported
from
Stapleford, England
@BBCWatchdog I’ve had nothing but problems with our Virgin Media wifi
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austen blakemore
(@austenblakemore) reported
from
Stapleford, England
@virginmedia Without sounding rude I’ve lost interest in anyone from Virgin media helping me, I get absolutely no where every time :-(
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Sinead Bacon👩🏼⚕️
(@prinnysinead) reported
from
Kegworth, England
@virginmedia need to sort their shit out, we’ve had shitty on off WiFi for months now 🙄🙄
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Mark Crossley
(@mkcU2war) reported
from
Fradley and Streethay, England
@virginmedia you have been taking money out of my account, and after an hour + on the phone you are unable to tell me why. It’s looking like theft. Disgraceful service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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gibbo
(@gibogibson) reported
@virginmedia better connected...if you can get connected. Awful customer service, no show with install. No contact. No help on the phone, no contact to anyone who knows what is going on.
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Fiona Laing
(@weemadam) reported
@virginmedia No one has contacted me back and I'm trying to give my notice to cancel, trying to get hold of someone is a joke!!
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Martyn Lucas
(@Martyn_Lucas) reported
@virginmedia Doesn't work from the mobile either. Code:DEF01.
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Mandy Watson
(@MandyCanUDigIt) reported
@virginmedia I was told by one of your salespeople recently that as I was a 'valued longstanding customer' I could have a TV package upgrade and 3 months' free trial of Disney+ - is this rubbish? I see no way of getting Disney+ on Virgin Media! Sky Cinema was added.
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Andy Herrett
(@castlefacts1) reported
@Zer0Minute @virginmedia It was only a silly tweet, but it's sort of scary when you have bots trying to sort the problems with other bots, trying to give a façade of customer service
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John Grimshaw
(@LeanintoDesign) reported
@virginmedia wtf is going on with your service lately absolutely useless, disconnected our services with a month to go....no one available to turn them back on 🤦 to say I'm finding is a massive understatement.
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Danny
(@Danny4dayz) reported
@virginmedia I have issues with my Broadband in the N16 area since 17th Feb. I rang several times to report and finally two weeks ago on the 13th March I was told my broadband would be fixed by 3pm on the 29th. It's the 29th and now I'm being told 4th of April. Terrible service
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Suzy Coops
(@CoopsSuzy) reported
@virginmedia I called again and talked to a lady after 30mins she wasn't able to rectify only offered me another package without TV and land-line. After telling her again I needed this issue to be rectified not a different package the line went dead and I didn't recieve a call back!
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Mr .Gee
(@MrGee95204718) reported
@Ofcom I have been deceived by @virginmedia how an I officially registered a complaint please
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Craig_D
(@Craig_r_Dugmore) reported
@virginmedia Thank you for wasting my time AGAIN. Finished work early so I would be home in time for the webchat & you never bothered. Sick to death of it all now. Shocking customer service