Virgin Media Outage Report in Kimberley, Nottinghamshire, England

Problems in the last 24 hours in Kimberley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kimberley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Kimberley, England

The most recent Virgin Media outage reports came from the following cities: Mansfield, Ilkeston, Nottingham, Derby, and Alfreton.

City	Problem Type	Report Time
Mansfield	Total Blackout	4 hours ago
Mansfield	Wi-fi	19 hours ago
Ilkeston	Internet	20 hours ago
Nottingham	Wi-fi	2 days ago
Derby	Internet	3 days ago
Nottingham	TV	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Kimberley, England

Latest outage, problems and issue reports in Kimberley and nearby locations:

• 
  David stone (@stoneyboyblue) reported 48 seconds ago from Mansfield Woodhouse, England

  @virginmedia ya TVs shit, ya internet’s shit , can’t wait till my contacts up so I can go cap in hand back to @SkyUK

• 
  MJL (@mjlangrish) reported 2 minutes ago from Nottinghamshire, England

  Impressive that @virginmedia customer service is so bad that by the time you get past the 20 minute hold they’ve closed!!

• 
  Ron Yau (@ryau3) reported 4 minutes ago from Repton, England

  @virginmedia I am having the issue now where I cannot update my apps or use twitter through the Wi-fi. But I am streaming tv. @frustrated. Why do I suffer and stop to reboot the router and paying for unreliable service!!

• 
  Nathaniel Hammond (@nfourtythree) reported 9 minutes ago from West Bridgford, England

  @virginmedia Still having issues even though I received a text saying it would be sorted this morning in NG2 area code 30

• 
  Nathaniel Hammond (@nfourtythree) reported 12 minutes ago from West Bridgford, England

  @virginmedia Hi, yea rebooted a few times. Left it a while etc. Service says everything should be fine, but by the looks of Twitter others in my area are having issue too

• 
  Jason Fowler (@JaceFowler) reported 14 minutes ago from Annesley, England

  @virginmedia absolute joke, on hold for 1 hour and 8 mins to tell u that I wanna leave for shit service

• 
  Chris Maltby (@ChrisMaltby) reported 17 minutes ago from West Bridgford, England

  @nfourtythree @virginmedia No, still down. Glad you tweeted, sounds like a local issue rather than just mine. Called Virgin but couldn’t be bothered to hang on for 10 mins. Hopefully it’ll be fixed by the morning.

• 
  Andrea Hodgkinson 💚 (@andie1105) reported 18 minutes ago from Nottinghamshire, England

  @virginmedia You are doing exactly the same as the people in the phone. Pretending to help but telling me to call the same number. You’re just sending me round in circles. Your customer service is terrible. It’s a complete waste of time!

• 
  MelanieSmith (@midgetgem1980) reported 21 minutes ago from Heanor and Loscoe, England

  @virginmedia every sodding night at 7! No internet, connection dropping out, router rebooting itself 😡😡😡I think another provider is the answer if you can’t sort your shit out! I pay for fibre I expect fibre, not old dial up crap that took ages to connect & dropped every 2secs

• 
  PriPri (@Frizzx) reported 36 minutes ago from Mansfield Woodhouse, England

  @virginmedia I’ve sorted it now after being on hold for over an hour, was then told they couldn’t help with my issue, and for me to then ring back 30 minutes later and have Someone sort my issue out in minutes.

• 
  Ron Yau (@ryau3) reported 36 minutes ago from Repton, England

  Writing this using O2 mobile network at home because my @virginmedia fibre is @unreliable. Cannot get to the internet or stream tv but on mobile data it was effortless. Considering going back to BT as they seem to be more consistent.

• 
  Andrea Hodgkinson 💚 (@andie1105) reported 39 minutes ago from Nottinghamshire, England

  @virginmedia No I wasn’t. The customer service girl seemed very unsure as to how to proceed. I explained more than once that it was brand new. I explained my neighbour had VM and I connect to a hotspot when outside.

• 
  Ron Yau (@ryau3) reported 40 minutes ago from Repton, England

  @virginmedia I have a hub 3.0 and showing white light. No change to the light with the issue.

• 
  matt downing (@mattdowning5) reported 42 minutes ago from Selston, England

  @virginmedia just ordered a free WiFi booster, but received contract stating I have committed for another 12 months. I don't want to go ahead on these terms so won't be signing, can you advise how I cancel this upgrade within cooling off period. Thank you

• 
  darrell bush (@manics1975) reported 46 minutes ago from Mansfield Woodhouse, England

  What's the deal with the announcer saying names twice.. or is there an issue with Virgin media again tonight 😂😂 never got it .. 🤔

• 
  Jono Bradley (@niijonodhg) reported 49 minutes ago from Ilkeston, England

  I had to switch to my mobile network for this tweet to send. Sort it out @virginmedia it's becoming a joke.

• 
  Ian (@speedyred711) reported 53 minutes ago from Nottinghamshire, England

  @psychospen @NMBLAKE @ourlauzy @SkyHelpTeam @virginmedia I'm with virgin and never need to speak to customer service It works properly all the time

• 
  Ron Yau (@ryau3) reported 56 minutes ago from Repton, England

  @virginmedia Reboot will help for a while but have to stop all in the family who still have signal for streaming radio, Xbox or watching Tv on the TiVo every time. How inconvenient is this for all due to a @unreliable service provided by @virginmedia. Had many other issues before as well...

• 
  austen blakemore (@austenblakemore) reported 59 minutes ago from Stapleford, England

  My #broadband is so shit @virginmedia I can actually make brew before a page opens !! I’m completely fed up of this ridiculous speed

• 
  hollibob (@hollibob) reported 60 minutes ago from Stapleford, England

  @virginmedia having cancelled and be told no more payments will be taken out of account I today had a bill for £129 which I am told will come out of my account end of May currently on hold for 47 mins when she told me it would be 5 mins BAD BAD customer service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  cheryl (@cherylockerby) reported 2 minutes ago from Barry, Wales

  @virginmedia I have a TiVo box but my tv screen keeps pixelating. It is not restricted to 1 channel. I have turned the box off at the plug but it has made no difference. Can you help?

• 
  PA➡️CA➡️UK (@scottloose) reported 5 minutes ago

  @virginmedia You seem to have the same access as the entire customer service call center. Who I’ve spoken to at length the past 3 weeks. None. @richardbranson

• 
  Manjit Gahir (@manjitgahir) reported 6 minutes ago

  @virginmedia what a crap install!!!! I told the engineer specifically not to hammer the wire into the wall...and did he do?! Not Happy!!

• 
  Merlyn_X (@LydonJC) reported 8 minutes ago

  @virginmedia At least provide a service that works then

• 
  CMDR Andy Fireblade Muza (@andymuza) reported 11 minutes ago

  @virginmedia I am already paying over the odds, WHY IS THIS? You should be reducing my bill or increasing my speed to 1GB not charging me more when I'm pay more than I should. 1gb package is £79 yet I am paying almost £82 for 362MBPS treat your customers better instead of making us pay more.

• 
  PA➡️CA➡️UK (@scottloose) reported 12 minutes ago

  @virginmedia And this is response is a perfect example of zero accountability, zero resolution and zero information. And I’m not even your customer yet. I can only imagine what happens once we are live on your service. @richardbranson

• 
  cheryl (@cherylockerby) reported 13 minutes ago

  @virginmedia No network issues in our area causing display issues

• 
  lou (@louisemknox) reported 15 minutes ago

  @virginmedia almost 3 hours of my day wasted on a live chat issue not resolved and they disconnected me. Poor customer service to loyal customers

• 
  Duncan Waugh (@waughzone) reported 22 minutes ago

  @virginmedia Subsequent paperwork stated 18 month contract (not what was agreed), a £40 installation fee (not what was agreed) and I have not received the fibre extender. If I could face the 2 hours it takes to actually speak to someone, I would call up now and cancel the whole thing.

• 
  CMDR Andy Fireblade Muza (@andymuza) reported 24 minutes ago

  @virginmedia And to add insult to injury. I have been a loyal customer of yours for more years than I can remember. My current package is costing me £81.75. The same package is i9n the winter sale for £39 normally £69 yet here I am paying almost £12 more and you are going to increase by £15