Virgin Media Outage Report in Kimberley, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kimberley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kimberley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Kimberley, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Mansfield, Ilkeston, Nottingham and Derby.
| City | Problem Type | Report Time |
|---|---|---|
 Mansfield |
TV | |
| Ilkeston |
Internet | |
| Nottingham |
Total Blackout | |
| Nottingham |
Internet | |
| Nottingham |
Wi-fi | |
| Nottingham |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kimberley, England
Latest outage, problems and issue reports in Kimberley and nearby locations:
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sam steel
(@smithy_steel) reported
from
Stapleford, England
Had @virginmedia sort our internet the guy who did it did such a shit job someone had to come out to sort it and since they’ve been we’ve got no internet 😡😡
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Lisa
(@lisahaywood10) reported
from
Eastwood, England
@virginmedia The service is on permanent down time. Hence moving to @SkyUK no problems since
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Ron Yau
(@ryau3) reported
from
Repton, England
Writing this using O2 mobile network at home because my @virginmedia fibre is @unreliable. Cannot get to the internet or stream tv but on mobile data it was effortless. Considering going back to BT as they seem to be more consistent.
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Nathaniel Hammond
(@nfourtythree) reported
from
West Bridgford, England
@virginmedia Still having issues even though I received a text saying it would be sorted this morning in NG2 area code 30
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MelanieSmith
(@midgetgem1980) reported
from
Heanor and Loscoe, England
@virginmedia every sodding night at 7! No internet, connection dropping out, router rebooting itself 😡😡😡I think another provider is the answer if you can’t sort your shit out! I pay for fibre I expect fibre, not old dial up crap that took ages to connect & dropped every 2secs
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Mikey Lappin
(@mjlappo) reported
from
Nottinghamshire, England
@virginmedia Thank you for getting back to me. I wanted to look at changing my package, however given the level of customer service I feel it’s best to move to another provider. I should be getting a call back from a Manager today. Fingers crossed 🤞🏼
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Ron Yau
(@ryau3) reported
from
Repton, England
@virginmedia Reboot will help for a while but have to stop all in the family who still have signal for streaming radio, Xbox or watching Tv on the TiVo every time. How inconvenient is this for all due to a @unreliable service provided by @virginmedia. Had many other issues before as well...
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Nathaniel Hammond
(@nfourtythree) reported
from
West Bridgford, England
@virginmedia Hi, yea rebooted a few times. Left it a while etc. Service says everything should be fine, but by the looks of Twitter others in my area are having issue too
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Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@nfourtythree @virginmedia No, still down. Glad you tweeted, sounds like a local issue rather than just mine. Called Virgin but couldn’t be bothered to hang on for 10 mins. Hopefully it’ll be fixed by the morning.
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Ron Yau
(@ryau3) reported
from
Repton, England
@virginmedia I am having the issue now where I cannot update my apps or use twitter through the Wi-fi. But I am streaming tv. @frustrated. Why do I suffer and stop to reboot the router and paying for unreliable service!!
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sam steel
(@smithy_steel) reported
from
Beeston, England
@virginmedia You guys came to install our internet and wire it all up, did such a bad job an outsourced company came on your behalf to fix it now it doesn’t work at all
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Chris
(@chriskeeton) reported
from
Nottinghamshire, England
@alandavies1 @virginmedia That's an incredibly accurate description of my experience as well. Not only do they pass you from pillar to post, and know nothing about what each has told the customer, they also don't acknowledge anything UK customer center tells you. You're called a liar and no one helps.
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PriPri
(@Frizzx) reported
from
Mansfield Woodhouse, England
@virginmedia I’ve sorted it now after being on hold for over an hour, was then told they couldn’t help with my issue, and for me to then ring back 30 minutes later and have Someone sort my issue out in minutes.
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Darren Fuller
(@dazfuller) reported
from
West Hallam, England
@virginmedia And that information is exactly the problem and the thing which needs reviewing by your security teams. It's terrible advice!
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OfficialJohnHarrison
(@jph1962) reported
from
West Bridgford, England
@virginmedia hi guys is the system down in West Bridgford had no WiFi for a couple of ours - daughters have turned system off & on to no avail
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Andrea Hodgkinson 💚
(@andie1105) reported
from
Nottinghamshire, England
@virginmedia No I wasn’t. The customer service girl seemed very unsure as to how to proceed. I explained more than once that it was brand new. I explained my neighbour had VM and I connect to a hotspot when outside.
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Darrin
(@modpies) reported
from
Hucknall under Huthwaite, England
@ShappiKhorsandi @virginmedia @virginmedia are absolutely useless when it comes to customer service. As others have said, the only way I ever got any help was by contacting the office of the chief exec. Better still, cancel and switch to an organisation who know what they are doing.
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Bal Sanghera
(@BalSanghera) reported
from
Nottinghamshire, England
@Ofcom @virginmedia Low and behold I got a SMS stating they identified a network issue and it has now been resolved. Really wish @virginmedia trained thier call centre agents better. Back online thanks👍
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Gareth Morgan
(@gm6016) reported
from
Nottinghamshire, England
Wifi down again for third time in two weeks. Not good enough @virginmedia.
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Ron Yau
(@ryau3) reported
from
Repton, England
@virginmedia I have a hub 3.0 and showing white light. No change to the light with the issue.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bhavik Patel
(@bhav25) reported
@virginmedia Issues again! I lost a whole working day yesterday. And it looks like I’m on course for it again today. The internet worked for few hours late night then stopped!!
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Aoife Clarke
(@aoife_clarke) reported
@virginmedia I've been told an engineer is being sent. Do I need to be in the house when he arrives? I currently work from home but unable to today due to internet not working so I have to go elsewhere. I won't be here if he comes while I'm at work.
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Daragh Everett
(@DaraghEverett) reported
@mikast71 @virginmedia Same. Internet drops all the time. I told the engineer to look at the street box. He said it's not able to support the high demand. Needs upgrading.... Nothings been done in over 6months.
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Di
(@d__Calver) reported
@virginmedia are you actually going to reply?! Its impossible to actually speak to anybody at your company, absolute **** show
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Steve Braden
(@St3ve76) reported
@virginmedia Hi this is mobile. Order was placed 13th Nov. No update available and my online account has been locked out since so I cannot see what is happening on my account. Customer service is extremely poor
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lipstick jungle
(@lipstickjungl13) reported
@virginmedia No phone line for 1 week each time told issue will get resolved. And nothing!
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lipstick jungle
(@lipstickjungl13) reported
@virginmedia Awful awful service! Worst! 7 days in new contract and want to shoot my self!
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sam farmer
(@samfarm3r) reported
@virginmedia Community help forums? Seriously? So no engineer to fix a faulty installation/equipment? Do you not see the failure to support a customer here? I will block payments to VM and you can take it all away. I'll happily go to court as the service delivered is 10% of what was promised.
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Steve Braden
(@St3ve76) reported
@virginmedia Tbh I have phoned repeatedly spending over 8 hours trying to speak with someone who can help. No manager will assist and I end up going round on circles having to repeat the issue 5 times each call not worth it
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🍁🇬🇧 فیزان
(@fizankhan1) reported
@virginmedia someone called me this morning saying they are errors on my Internet they can see which are was slowing down my Internet. They didn't confirm my details sounded suspicious can you do any calls like this happen?