Virgin Media

Virgin Media Outage Report in Kimberley, Nottinghamshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kimberley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kimberley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kimberley, Nottinghamshire, England 02/18/2026 06:10

February 18: Problems at Virgin Media

Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kimberley, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Derby, Ilkeston, Mansfield, Alfreton, Kirkby in Ashfield and Selston.

Loading map, please wait...
City Problem Type Report Time
United KingdomNottingham Internet
United KingdomNottingham TV
United KingdomNottingham Phone
United KingdomDerby Wi-fi
United KingdomIlkeston Internet
United KingdomNottingham TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Kimberley, England

Latest outage, problems and issue reports in Kimberley and nearby locations:

  • ryau3 Ron Yau (@ryau3) reported from Repton, England

    @virginmedia I have a hub 3.0 and showing white light. No change to the light with the issue.

  • chriskeeton Chris (@chriskeeton) reported from Nottinghamshire, England

    @alandavies1 @virginmedia That's an incredibly accurate description of my experience as well. Not only do they pass you from pillar to post, and know nothing about what each has told the customer, they also don't acknowledge anything UK customer center tells you. You're called a liar and no one helps.

  • BalSanghera Bal Sanghera (@BalSanghera) reported from Nottinghamshire, England

    @Ofcom @virginmedia Low and behold I got a SMS stating they identified a network issue and it has now been resolved. Really wish @virginmedia trained thier call centre agents better. Back online thanks👍

  • nfourtythree Nathaniel Hammond (@nfourtythree) reported from West Bridgford, England

    @virginmedia Still having issues even though I received a text saying it would be sorted this morning in NG2 area code 30

  • mjlappo Mikey Lappin (@mjlappo) reported from Nottinghamshire, England

    @virginmedia Thank you for getting back to me. I wanted to look at changing my package, however given the level of customer service I feel it’s best to move to another provider. I should be getting a call back from a Manager today. Fingers crossed 🤞🏼

  • nfourtythree Nathaniel Hammond (@nfourtythree) reported from West Bridgford, England

    @virginmedia Hi, yea rebooted a few times. Left it a while etc. Service says everything should be fine, but by the looks of Twitter others in my area are having issue too

  • midgetgem1980 MelanieSmith (@midgetgem1980) reported from Heanor and Loscoe, England

    @virginmedia every sodding night at 7! No internet, connection dropping out, router rebooting itself 😡😡😡I think another provider is the answer if you can’t sort your shit out! I pay for fibre I expect fibre, not old dial up crap that took ages to connect & dropped every 2secs

  • modpies Darrin (@modpies) reported from Hucknall under Huthwaite, England

    @ShappiKhorsandi @virginmedia @virginmedia are absolutely useless when it comes to customer service. As others have said, the only way I ever got any help was by contacting the office of the chief exec. Better still, cancel and switch to an organisation who know what they are doing.

  • ryau3 Ron Yau (@ryau3) reported from Repton, England

    @virginmedia I am having the issue now where I cannot update my apps or use twitter through the Wi-fi. But I am streaming tv. @frustrated. Why do I suffer and stop to reboot the router and paying for unreliable service!!

  • tasminknightx tasmin x (@tasminknightx) reported from Cotgrave, England

    @virginmedia Postcode checker and live chat. It's fine I called myself and apparently you don't service in my area

  • smithy_steel sam steel (@smithy_steel) reported from Beeston, England

    @virginmedia You guys came to install our internet and wire it all up, did such a bad job an outsourced company came on your behalf to fix it now it doesn’t work at all

  • gm6016 Gareth Morgan (@gm6016) reported from Nottinghamshire, England

    Wifi down again for third time in two weeks. Not good enough @virginmedia.

  • dazfuller Darren Fuller (@dazfuller) reported from West Hallam, England

    @virginmedia And that information is exactly the problem and the thing which needs reviewing by your security teams. It's terrible advice!

  • ChrisMaltby Chris Maltby (@ChrisMaltby) reported from West Bridgford, England

    @nfourtythree @virginmedia No, still down. Glad you tweeted, sounds like a local issue rather than just mine. Called Virgin but couldn’t be bothered to hang on for 10 mins. Hopefully it’ll be fixed by the morning.

  • andie1105 Andrea Hodgkinson 💚 (@andie1105) reported from Nottinghamshire, England

    @virginmedia No I wasn’t. The customer service girl seemed very unsure as to how to proceed. I explained more than once that it was brand new. I explained my neighbour had VM and I connect to a hotspot when outside.

  • jph1962 OfficialJohnHarrison (@jph1962) reported from West Bridgford, England

    @virginmedia hi guys is the system down in West Bridgford had no WiFi for a couple of ours - daughters have turned system off & on to no avail

  • ryau3 Ron Yau (@ryau3) reported from Repton, England

    Writing this using O2 mobile network at home because my @virginmedia fibre is @unreliable. Cannot get to the internet or stream tv but on mobile data it was effortless. Considering going back to BT as they seem to be more consistent.

  • smithy_steel sam steel (@smithy_steel) reported from Stapleford, England

    Had @virginmedia sort our internet the guy who did it did such a shit job someone had to come out to sort it and since they’ve been we’ve got no internet 😡😡

  • ryau3 Ron Yau (@ryau3) reported from Repton, England

    @virginmedia Reboot will help for a while but have to stop all in the family who still have signal for streaming radio, Xbox or watching Tv on the TiVo every time. How inconvenient is this for all due to a @unreliable service provided by @virginmedia. Had many other issues before as well...

  • lisahaywood10 Lisa (@lisahaywood10) reported from Eastwood, England

    @virginmedia The service is on permanent down time. Hence moving to @SkyUK no problems since

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • All3y_Catz Alley Catz Bowling (@All3y_Catz) reported

    Due to @Virgin @virginmedia having a outage I'm our area we will not be stream till they fix there issues we all extend our competition till the 4th dec

  • beardedian Ian Roberts - The Beard (@beardedian) reported

    Had a phone call back from @virginmedia after I asked the previous agent to log a complaint. 'They shouldn't really do this, but they have cancelled the sim card and are sending a replacement free of charge'

  • kirstyallford26 Kirsty .... (@kirstyallford26) reported

    @virginmedia I've tried a few times and It won't even let me put my name In. No worries, I appreciate you trying to help. Could I get a complaint number so I can take the problems with the Internet further please.

  • Jase840 Jason Fisher (@Jase840) reported

    @virginmedia @mrdjouk Its down right across London. Been down since Thursday. Sort it out Virgin!

  • dannywwright Daniel Wright (@dannywwright) reported

    @virginmedia Spent hours on those numbers already and promised service that doesn’t happen! Can’t waste anymore time, when the calls drop you don’t even ring back, it’s not like you don’t know my number

  • 0JTheJuice Alex (@0JTheJuice) reported from Bristol, England

    @virginmedia Hey BG, so in total it disconnected 7 times from 7pm yesterday. The lights started flashing Green, after multiple resets it continued to disconnect throughout the evening. Really disappointed. Not the first time I’ve had issues with virgin’s internet.

  • PeterEbbon Peter Ebbon (@PeterEbbon) reported

    @virginmedia Nothing. That’s the point. The service has been totally unreliable for a month - I am continually being dropped out of important calls at random. Lengthy outages, poor TV picture, the lot. Your “service” portals are a maze of non information. @ofcom

  • Graham6895 Scott68 (@Graham6895) reported

    @virginmedia Your broadband used to be unbeatable and now it is just absolutely awful and i suffer dropouts 5-6 times a day. Roll on February until i get a new provider. 🙏

  • dannywwright Daniel Wright (@dannywwright) reported

    @virginmedia hi VM was promised technician visit today. Apparently not even booked. Waited in for nothing. Promised call from manager last week, didn’t happen. Intermittent wifi fault, can’t get service from Virgin media, help

  • PeterEbbon Peter Ebbon (@PeterEbbon) reported

    @virginmedia PLEASE. Stop pretending you don’t know. And stop sending us to misleading websites and phone numbers. The “service” has been totally unreliable for the last 4 weeks. You know this. All PM yesterday. Just fix it...please. @Ofcom @ChrisGraylingMP