Virgin Media outages and service status in Kimberley, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- Virgin Media generated 2 outage signals in the last 24 hours around Kimberley, including 2 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Aug 25, 10:38 PM GMT+1.
- Internet (59%)
- TV (22%)
- Wi-fi (15%)
- Total Blackout (4%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Kimberley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kimberley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 26: Problems at Virgin Media
Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kimberley, England
The most recent Virgin Media outage reports came from the following cities: Ilkeston, Nottingham, Derby, Mansfield, and Kirkby in Ashfield.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 20 hours ago |
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Internet | 22 hours ago |
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Internet | 3 days ago |
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TV | 4 days ago |
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Internet | 4 days ago |
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TV | 4 days ago |
Nearby cities with recent reports
6 recent signals
3 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kimberley, England
Latest outage, problems and issue reports in Kimberley and nearby locations:
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Ian Siara (@IPSiara) reported from Beeston, England@virginmedia can you explain how your customer services line was working up until the point I told you I wanted to leave, and since then you've cut me off 3 times in a row?
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Luketh (@Luketh13ttv) reported from Heanor and Loscoe, England@virginmedia I've clicked the link, logged in, and apparently there's no network issue... So how do you explain the issues I've had throughout today?
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Jonathan SC ن Esq. (@jonathansc) reported from Wilford, England@virginmedia thank you for confirming that you think it is normal to send you customer no updates when your broadband has been down for in excess if 12 hours #Fail
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Robert Dingwall 🏴 🇪🇺 Reunite (@rwjdingwall) reported from Nottinghamshire, England@virginmedia Not a password problem. Login works fine via email clients on desktop and phone. Changed about 2 weeks ago in response to previous problem and worked fine then.
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Matt Triggs (@mjtriggs) reported from West Bridgford, England@virginmedia My broadband hub has no power at all, and it seems the solution is an engineer in the middle of next week. How am I meant to work until then? Can’t you just post me a new hub?
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Emily Rooke (@emroo21) reported from Nottinghamshire, England@virginmedia Hi, is there an outage in the Nottingham area? My internet is down and the status checker on your website doesn’t seem to be working for me either. Thanks!
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Cathy Stoddart (@ceejay278) reported from Nottinghamshire, England@virginmedia This service was not offered so yes I’d be free for a webchat
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haasty kawa (@haasty_kawa) reported from Derby, England@virginmedia I’m not happy at all. My internet has been down since last night till now . I have tried to call customer service and it would straight decline it . I tried going on the website but still it won’t let me . As I work from home . Here is the area DE248ET
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Simon Noone (@NooneSimon) reported from Ruddington, England@virginmedia having some problems with internet dropping out every few days and my live TV is jumping like mad. When I reboot everything it is OK for a while and then same issues again. Any known problem?
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Lencal (@Lencal03) reported from Nottinghamshire, England@virginmedia Please… Please… Please… ******* sort your **** out
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haasty kawa (@haasty_kawa) reported from Derby, England@virginmedia I'm not at all satisfied. Since last night until now, my internet has been down. When I attempted to contact customer service, it flatly refused. I attempted to access the page, but it is still blocking me. I am self-employed. The region DE248ET is shown here. Fix it asap
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Keith Pates (@KeithCP2) reported from Nottinghamshire, England@virginmedia I see I have had another npreply email today about an outstanding overdue balance, I have tried to ask you for help, but you refuse and you cut me off 2nd April so you can't charge for april, so today letter will be in the post with this threat to The Police
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richard taylor (@richardtaylor37) reported from Stapleford, England@virginmedia so sick of your poor wifi. Using all my mobile data each month because your wifi is so rubbish time to change provider me thinks.
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I NeedADream-Z2Choir (@castusthered) reported from Nottinghamshire, EnglandIf you’ve suffered through @virginmedia **** customer service by telephone just wait until you get onto this new WhatsApp method of dealing with issues. Some evil villains definitely sat stroking a cat laughing at this one
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Charlotte 🐨 (@fryingpantheist) reported from Nottinghamshire, England@virginmedia Is there another issue in my area? My connection is actually worse today but the status page says it’s fine?
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Trouble, Becky and Dads (@TroubleDads) reported from Mansfield Woodhouse, England@virginmedia What forums? I have a fault so phoned Virgin who ‘booked’ an engineer who never arrived. You then had no knowledge of an engineer. Explained the fault and call centre refused to send an engineer or replacement box. How is a forum supposed to help?
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Chris hesketh (@cwis75) reported from Clifton, England@virginmedia No they were both rude and put the phone down .
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Keith Pates (@KeithCP2) reported from Nottinghamshire, England@virginmedia just to let you know I have made the payment I said I would make, now I am going to write my letters about your Atrocious Customer Service after 23 Years to #Citizensadvice, #TradingStandards, #Ofcom
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DaveInNotts 🇬🇧+🇺🇦 (@davidjamesdj) reported from Rainworth, England@Spikebmth @takeitev @myenergiuk One of the good things about a Zappi is it’s screen, which means it can be operated with out internet or WiFi, which can be useful in a emergency, especially if your on Virgin Media ?
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Matthew Theobald (@DirtyLyle) reported from Clifton, England@virginmedia Yeah that’s what I don’t last night for an hour - and an engineer was booked for this afternoon - who never showed!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Maddock (@stephenm68) reportedIn the meantime the @virginmedia ‘supervisor’ whom I waited 90 mins to talk to on Tues night, & who promised to escalate our outage to engineering so I could have SOME INFORMATION, has of course not been in touch Just like the other supervisor who made the same promise last week
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Eyezwideopen (@Eyezwideopen3) reportedDO NOT SIGN UP FOR THIS COMPANY, WORST COMPANY EVER. WILL CHANGE THINGS ON UR ACCOUNT WITHOUT CONSENT AND THEN ADD LATE FEES @virginmedia
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Habbott :-) 🇺🇦 (@BeakyTweeter) reported@virginmedia Help!! Our neighbours are Virgin installed but they said cables were needed as no-one on the street had it. Our Virgin connection at the gate has now been cut off!!!!!
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David James Pearce (@pearceswan) reported@MariaSale8 @virginmedia I am a Virgin Media customer, not an advisor
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john (@jhargie4) reported@o2 @virginmedia CEO LUTZ SCHUELER seems rather that sending the DEADLOCK letter your team actually want to CANCEL my COMPLAINT!!!!
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Alison Baddley (Ali) 🇬🇧 (@alibee2006) reported@TVKev Omg that's all we need. It's bad enough talking to a bot when you phone companies like Virgin Media. Sorry I didn't get that. My response whilst going nuts. Human please NOW! How the hell are the elderly and vulnerable supposed to cope with this?! Human receptionists NOT AI.
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carys 🍊 (@syrachg) reported@virginmedia please can you help me - I can’t register for an account which means I can’t check bills
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Kendall 💀 (@NightAtKendalls) reportedMy internet provider is so **** that I’m now penalised in Overwatch because it started raining, are you kidding me @virginmedia ??? It was my FIRST MATCH. I even have one of your stupid boosters Absolutely abysmal
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Justin (@juza_23) reportedBasically spend the past week aside from the weekend without TV or broadband because Virgin Media can’t be arsed to send somebody out to fix the problem. ******* ridiculous.
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Mr Moanivator (@MrMoanivator) reported@virginmedia My broadband hasn't been working since around 11am today. All week, Virgin has said that work was due to be completed in my area around 11:15am today. It's now saying that the hub is the problem. I've restarted and reset it, but it's still not working 🤬