Virgin Media

Virgin Media Outage Report in Kimberley, Nottinghamshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kimberley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kimberley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kimberley, Nottinghamshire, England 11/20/2025 10:20

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Kimberley, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Derby, Ilkeston, Mansfield, Sutton in Ashfield and Alfreton.

Loading map, please wait...
City Problem Type Report Time
United KingdomNottingham TV
United KingdomNottingham Internet
United KingdomDerby Total Blackout
United KingdomIlkeston Wi-fi
United KingdomIlkeston Internet
United KingdomNottingham Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Kimberley, England

Latest outage, problems and issue reports in Kimberley and nearby locations:

  • MartynBowler Martyn Bowler 🇪🇺 #FBPE (@MartynBowler) reported from Mansfield Woodhouse, England

    @virginmedia so the password reset function on the website is down. Decide to call you but “we are busy and can’t take your call. Ring back after 8am tomorrow” want to introduce my daughter who has just bought a house but thinking of going elsewhere myself

  • MartynBowler Martyn Bowler 🇪🇺 #FBPE (@MartynBowler) reported from Mansfield Woodhouse, England

    @virginmedia I want to introduce my daughter who has bought a house. £29 a month for tv, broadband & talk weekend. Website is down to reset my password for the referral and the offer ends at midnight.

  • woolly80 Peter Walker (@woolly80) reported from Nottinghamshire, England

    @virginmedia I accept it will take some time for you to get to the bottom of any complaint. What we would like is a service we're paying good money for to actually work and not have to wait another week for it to possibly be fixed. Tell me I'm not being reasonable here.

  • calmspacecoach David O'Hanlon (@calmspacecoach) reported from Nottinghamshire, England

    @virginmedia Tried that. Nothing happens. Never mind, I'm sure I can find another mobile provider

  • SteveSulley1 Steve Sulley (@SteveSulley1) reported from Nottinghamshire, England

    Unbelievable.. World Cup final and @virginmedia Internet down .. phones Down and TV down .. in Wollaton Nottingham #getitsorted #ineedarebate #thisisnotNYC

  • rokagainstass Tom Prince (@rokagainstass) reported from Castle Donington, England

    @virginmedia Had your broadband for over a month now . Two days out of which it has been down for hours (like today) and speed inconsistent

  • JusTWriGhT92x 2Kanes⭐⭐⭐⭐⭐⭐ (@JusTWriGhT92x) reported from Nottinghamshire, England

    @notcharlietwigg @virginmedia The amount of bust ups I've had with VM if be kicking off to ****

  • calmspacecoach David O'Hanlon (@calmspacecoach) reported from Nottinghamshire, England

    @virginmedia Worst mobile suppliers ever. Utterly fecking useless.

  • rlswilliams Richard Williams (@rlswilliams) reported from Eastwood, England

    Hmm ask for a @virginmedia customer support line mannager and then get cut off. Twice. 🤔

  • dibr150201 Diana Brown (@dibr150201) reported from Ravenshead, England

    @virginmedia I will try but why do you think I am on twitter gave up on 150 after35 minutes and no reply from chat room. There doesn’t appear to be a customer service.

  • rokagainstass Tom Prince (@rokagainstass) reported from Castle Donington, England

    @virginmedia GREAT SO THE RESOLUTION TIME HAS CHANGED TO 15:55 from 11:55 . #rubbishservice #givemebackbt #dialup #virgin

  • fryingpantheist Charlotte 🐨 (@fryingpantheist) reported from West Bridgford, England

    @virginmedia Okay, so on Thursday we were told to cancel the order and reorder it. We’ve done that so that we could pick it up today and have heard nothing about the delivery. Also, the person we spoke to over the phone on Thursday called us liars over the price we paid.

  • markyb82 Mark Butterworth (@markyb82) reported from Nottinghamshire, England

    @virginmedia I'm trying to give notice to cancel my mobile contract with you but no one on the phones is actually able to help, turns out they never updated my address now hung up on me #fail #customerservice

  • woolly80 Peter Walker (@woolly80) reported from Nottinghamshire, England

    Got to hand it to @virginmedia they excel themselves on their levels of customer service 👏. Hour and a half on the phone only for them to confirm what we knew all along, faulty box! Believe it'll be coming via Stork in the next week or so. Pity is everyone else's cs is the same

  • woolly80 Peter Walker (@woolly80) reported from Nottinghamshire, England

    @virginmedia We have already given you a complaint number see, earlier tweets. We have added today's debacle to this so we should get a response within 7 days.

  • AnIndividualist TheRealCraig (@AnIndividualist) reported from Annesley, England

    Hey @virginmedia been on hold for over 20 minutes. Is there any other way I can cancel my package. Thanx

  • rlswilliams Richard Williams (@rlswilliams) reported from Eastwood, England

    .@virginmedia call wait time for sales is 0.9 seconds. Transferred to 'Customer Support', and have been waiting for 34 minutes so far. #priorities 🤔

  • calmspacecoach David O'Hanlon (@calmspacecoach) reported from Nottinghamshire, England

    @virginmedia By the way, This is the 8th conversation about this issue, plus two phone calls and three visits to your shop

  • tomthecrook tomus 🦆🦆🦆🦆🦆 (@tomthecrook) reported from Radcliffe on Trent, England

    @virginmedia broadband down yet again for the 6th time this week. No faults in our area on the website 🙄🙄 sort it out

  • acmtix 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @virginmedia I don't want content, I don't have your TV or your phone just broadband. So to increase this cost like this means that next time it comes to review my connectivity I will simply leave your service and move to a more competitive service that doesn't sneakily raise prices mid term.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • andrewbowes Andrew Bowes (@andrewbowes) reported

    @virginmedia @LutzSchueler maybe be you can help me?

  • udaybits2k8 Uday Prakash (@udaybits2k8) reported

    @virginmedia I have been raising concerns with your Customer Care team & Retention team but to no help. I have written email from virgin media representative about the offers on the package which I have already shared but still no action has been taken. 2/n

  • nahyeoki . (@nahyeoki) reported

    @virginmedia I’ve been with you for around a month and the internet is awful. I work from home and the internet isn’t strong enough for my zoom calls, it’s affecting my job, HELP!!!

  • udaybits2k8 Uday Prakash (@udaybits2k8) reported

    @virginmedia This seems a very unethical way of customer retention. Making customers stay back by making false offers and then not doing anything to resolve the issue. Request you to look into this asap and action on this malpractice and #fraudulent action from your team

  • andrewbowes Andrew Bowes (@andrewbowes) reported

    @virginmedia New customer, self install option. Coaxial cable supplied to small. Speak with VM, says 5mtr cable will arrive in 3 to 5 days. I allow 2 weeks no cable. I call again, power cable sent but to coaxial cable. I ring VM get passed around retentions 4 times before being cut off.

  • OmarAnw54686250 Omar Anwar (@OmarAnw54686250) reported

    @virginmedia I have and no one knows whaya going on except " the sale did not proceed but not sure" Im 6 days away from the date my current isp disconnects and supposed to start new VM deal. Who else can help if not over the phone?? Please understand I work from home.

  • isthistheRR4AA isthistherightroom4anargument? (@isthistheRR4AA) reported

    @virginmedia @virginmedia it's amazing, since you ask, that when I call Virgin (privately) I'll be on the phone for 20 minutes where the person is completely disinterested, demotivated, not empowerment or able to resolve or pass on my issue, but when I tweet 160 characters.....

  • cadeharry Nightsky Ceilings (@cadeharry) reported

    @virginmedia 50 mins on hold now on my other phone. WTF

  • TotoDiVita Toto Di Vita (@TotoDiVita) reported

    @virginmedia Read the whole thread, I’ve been out for almost a fortnight… I know 100% it’s a router problem, this was diagnosed on 6th Feb… last night Abdul said he’d made notes and emailed the department to NOT CANCEL the appointment and bring a new router… I’ve totally had enough…

  • mgmmrphy Mike Murphy (@mgmmrphy) reported

    @virginmedia Hi, appreciate you’re busy. We started this morning by calling the number on a customer email, were then diverted onto the app for chat, and finally onto WhatsApp this afternoon.