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Virgin Media

Virgin Media outages and service status in Kimberley, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Kimberley, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Jul 5, 4:29 PM GMT+1.
  • 64% Internet (64%)
  • 19% TV (19%)
  • 7% Wi-fi (7%)
  • 5% Phone (5%)
  • 2% E-mail (2%)
  • 2% Total Blackout (2%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kimberley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kimberley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 8: Problems at Virgin Media

Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kimberley, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Mansfield, Nottingham, Kirkby in Ashfield, Derby, Ripley, Alfreton, Gedling District, and Sutton in Ashfield.

CityProblem TypeReport Time
Ilkeston Internet 3 days ago
Ilkeston Internet 4 days ago
Ilkeston Internet 4 days ago
Ilkeston Internet 6 days ago
Mansfield Wi-fi 7 days ago
Nottingham Internet 7 days ago

Nearby cities with recent reports

Ilkeston

4 recent signals

3 days ago
Mansfield

1 recent signals

7 days ago
Nottingham

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Kimberley, England

Latest outage, problems and issue reports in Kimberley and nearby locations:

  • cwis75
    Chris hesketh (@cwis75) reported from Clifton, England

    @virginmedia was thinking of changing broadband provider today. Well thanks to the poor customer service today you made my mind up . Twice your assistants hung up on me . Hello @VodafoneUK

  • pdenno
    Paul Dennison (@pdenno) reported from Beeston, England

    @virginmedia why call me twice today, tell me I am a valued customer (22 yrs) and offer me a broadband speed not yet available in my area!! Once again a waste of my time and yours. I would feel more valued if you call and offer me a small saving on my monthly bill! ๐Ÿค”

  • IPSiara
    Ian Siara (@IPSiara) reported from Beeston, England

    @virginmedia can you explain how your customer services line was working up until the point I told you I wanted to leave, and since then you've cut me off 3 times in a row?

  • KeithCP2
    Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia NO BECAUSE YOU HAVE BECOME UNCONTACTABLE A KING TERM CUSTOMER SINCE AROUND 1999 AND TREAT ME NOW LIKE SOMETHING YOU HAVE WIPED OFF THE BOTTOM OF YOUR SHOE HOME PHONE NOT WORKED FOR ABOUT 3 YEARS BUT STILL BEEN PAID FOR I SHOULD BE REFUNDED FOR THAT MAYBE I WILL CONTACT T.S.

  • thedanwhite
    Dan White ๐Ÿ’™ (@thedanwhite) reported from Nottinghamshire, England

    @virginmedia any reason why I have been struggling for weeks to access Sky Sports Football and Cricket in HD. Fancy giving me a refund for not providing a service I pay top whack for?

  • jonathansc
    Jonathan SC ู† Esq. (@jonathansc) reported from Wilford, England

    @virginmedia Service now restored - thank you. What is your plan to ensure we do not again lose service when #NFFC are playing next weekend ?

  • fryingpantheist
    Charlotte ๐Ÿจ (@fryingpantheist) reported from Nottinghamshire, England

    @virginmedia Is there another issue in my area? My connection is actually worse today but the status page says itโ€™s fine?

  • emroo21
    Emily Rooke (@emroo21) reported from Nottinghamshire, England

    @virginmedia Thank you. There are no problems in the area but my internet isnโ€™t working. Have checked cables and rebooted several times.

  • roberto85
    Rob Parker (@roberto85) reported from Beeston, England

    @virginmedia it took my nearly 3 hours to cancel my contract after 7 years with you. Your customer service representative made up a fake outstanding bill from 2016 as an excuse not to help me. All sorted now but never going to be a #virginmediacustomer again.

  • aaronfarny_b
    B Farn (@aaronfarny_b) reported from Ilkeston, England

    Right @virginmedia is truly the worst internet - So I am looking to change providers as soon as possible - Not worried about TV packages etc as We are good with free view - can anybody recommend a ISP with a good monthly rate and none of the hidden fees etc?

  • campinginwinter
    Alan (@campinginwinter) reported from Nottinghamshire, England

    Fake @virginmedia call regarding my Internet....made a mistake saying " he loved me " WTF !!!! ๐Ÿคฌ!!!!!

  • KeithCP2
    Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia not sure if I told you but I do have the log of my chat today with your so called helper who did not help at all, it is printed out for anyone to see when I take legal Action regarding no Customer Service email like #EE do #Attrocious #CustomerService 23 years

  • jonathansc
    Jonathan SC ู† Esq. (@jonathansc) reported from Wilford, England

    @virginmedia Because you never supply any detail - how do we know this? You need to be more transparent with your customers to give us confidence

  • xxjessiedavis
    ๐Ÿ‚๐ŸJ e s s i e ๐Ÿ๐Ÿ‚ (@xxjessiedavis) reported from Nottinghamshire, England

    @virginmedia No, it keeps saying there no problems but there is.

  • iamj_armstrong
    James Armstrong (@iamj_armstrong) reported from Beeston, England

    @virginmedia the internet you installed yesterday has stopped working and you canโ€™t get anyone out until Tuesday? If I want to escalate the issue then it will take 3-5 working days? Can anyone help me?

  • davidjamesdj
    DaveInNotts ๐Ÿ‡ฌ๐Ÿ‡ง+๐Ÿ‡บ๐Ÿ‡ฆ (@davidjamesdj) reported from Rainworth, England

    @Spikebmth @takeitev @myenergiuk One of the good things about a Zappi is itโ€™s screen, which means it can be operated with out internet or WiFi, which can be useful in a emergency, especially if your on Virgin Media ?

  • mjtriggs
    Matt Triggs (@mjtriggs) reported from West Bridgford, England

    @virginmedia My broadband hub has no power at all, and it seems the solution is an engineer in the middle of next week. How am I meant to work until then? Canโ€™t you just post me a new hub?

  • Sushrutuk
    Sushrut (@Sushrutuk) reported from West Bridgford, England

    @virginmedia - is there a red button issue on sky sports?

  • rwjdingwall
    Robert Dingwall ๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ ๐Ÿ‡ช๐Ÿ‡บ Reunite (@rwjdingwall) reported from Nottinghamshire, England

    @virginmedia Regular malware scans on laptop and desktop. Your agent told me this was an identified problem being fixed at your end.

  • flyingscotsmin1
    Dave Martin (@flyingscotsmin1) reported from Eastwood, England

    @virginmedia what's going on?? TV is still not working!! Tried resetting and still nothing.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ToddCoxeter
    d f (@ToddCoxeter) reported

    @Shiv_who_burns @virginmedia Rude, no? I swear that, for Virgin, mumbling in accents in a noisy call centre is a deliberate tactic. Anyhow. I switched to basically a business broadband. It's both a bit dear, and cheaper than those pirates.

  • IanSMcNee
    Ian McNee (@IanSMcNee) reported

    I ditched @VirginMedia years ago over terrible customer service - this is the same as water companies: a semi-monopoly owned by US finance: asset stripping profiteers. Switched to local independent Andrews & Arnold - @AAISP. Top service, real people on the phone who fix problems.

  • southeast_watch
    Essex News and Weather ๐Ÿฆ๐Ÿด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟโšฝ๏ธ (@southeast_watch) reported

    Looks like virgin media been fined for ripping ppl off and not letting them leave there contracts! Virgin always been **** ! Use sky #virginmedia

  • robdrfc4eva
    Rob (@robdrfc4eva) reported

    @CitizenUddin @virginmedia If he is parked up then whats the issue

  • mabaker_moz
    Elaine Walsh (@mabaker_moz) reported

    @virginmedia I rang your service number and there is an issue in the area

  • tomofsydenham
    Tom (@tomofsydenham) reported

    @Ofcom Good. Virgin media have dreadful customer service. I am very glad to no longer be a customer of theirs.

  • Veganforever67
    No Class๐Ÿ‡ช๐Ÿ‡บ ๐Ÿด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ๐Ÿณ๏ธโ€๐ŸŒˆ๐Ÿณ๏ธโ€โšง๏ธ (@Veganforever67) reported

    @BBCNews I hate it Being stuck in the contract with Virgin media. Their call centres were terrible well depending which country you got. One member of staff refused to log me in because at the start I said I'm dyslexic and he said well if you fail the security questions we can't help you

  • Prodgey
    Lyn Prodger (she/her) (@Prodgey) reported

    @virginmedia If you look at my post I have sent a DM numerous times with no response it resolution. I will try again now ๐Ÿ˜ก

  • Bhavinmaru2020
    Bhavin (@Bhavinmaru2020) reported

    @virginmedia Hi Virgin My internet has gone down again this fourth time in a month se my previous messages

  • slimzeeUTD
    Slimzee (@slimzeeUTD) reported

    @virginmedia 28million pound fine, what a crap service. Glad I moved to @bt_uk