Virgin Media Outage Report in Kimberley, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Kimberley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kimberley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Kimberley, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Mansfield, Ilkeston, Derby, and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 5 hours ago |
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Total Blackout | 1 day ago |
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Wi-fi | 2 days ago |
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Internet | 2 days ago |
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Wi-fi | 3 days ago |
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Internet | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kimberley, England
Latest outage, problems and issue reports in Kimberley and nearby locations:
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Carly (@CarlyssWorld) reported from West Bridgford, England@virginmedia unsure why I’m paying for high speed wifi, when it’s gone terribly slow and your tech guys tell me that all my devices should be connect by a wired connection at all times... 🙄 #whatajoke
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VEGANOO Ⓥ (@veganoo) reported from Nottinghamshire, England@virginmedia your customer service people for Virgin Mobile UK are hopeless! Over 3 hours now for a simple request. Keep getting passed to wrong department and waiting for an answer all over again!
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Kizzy 🦇 Puckmigo23 (@Kizztronice) reported from Awsworth, England@virginmedia I have used this service for the past hour to then be told the matter can not be fixed via the text service. So that was very unhelpful indeed.
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Patricio R. Sanchez (@psanchezc) reported from Beeston, England@virginmedia internet not working! All lights and signal showing as normal but all devices not having internet access! NG9 2QZ
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Cameron Clark (@Camclarky) reported from Nottinghamshire, EnglandVirgin media have ruined my night, whole thing goes down 5 minutes before kick off!
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natasha lewis 39🇬🇧 (@followmeplz39) reported from Nottinghamshire, EnglandIs anyone's @virginmedia not working??
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Tuesdy Burgin (@TuesdyB) reported from Ilkeston, England@virginmedia Is the service down in the DE7 area? Everything looks like its working but we have no internet connection.
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Neil else (@Neilelse1974) reported from Chellaston, England@virginmedia I need to book an engineer visit, meant to work from home but can’t due to your broadband. Have tried everything advised but nothing .. 1.35mb download please help !
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DjAaryAnnaleise🇯🇲💕 (@aaryannax) reported from Nottinghamshire, Englandvirgin media down again? lol i’m tired
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Jonathan Ibbotson (@jeibbotson) reported from Castle Donington, England@virginmedia please sort out your appalling broadband service in the derby area. More time down than up @Ofcom you ought to mandate refunds
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🔥 𝓙𝓾𝓷𝓮𝓬𝓱𝓲 𝓒𝓪𝓻𝓽𝓮𝓻®️❄️🚀🇯🇲 (@JUNIORC4RT1ER) reported from Nottinghamshire, EnglandPmsl blaming virgin media on having no signal LMFAO 😆 #NS10v10
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Jonathan Ibbotson (@jeibbotson) reported from Castle Donington, England@virginmedia the performance of your network in the Castle Donington area (DE74) is currently appalling. Massive number of Critical T3 time-out errors. Please fix this NOW #poorservice #virginmediadown
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Steve Barlow (@red_dog14) reported from West Bridgford, England@virginmedia could you tell me what’s the issue with the picture in NG2 & NG11 watching the Forest v Fulham game? It’s pixelating & unwatchable a lot of the time
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kate kells (@katephus) reported from Ilkeston, England@virginmedia our router has stopped working leaving us without broadband or the telephone and we have been unable to get through to anyone who can help. You just hang up. Fuming!!!! Get in contact ASAP
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Gurcharan (Guch) Manku (@guchmanku) reported from West Bridgford, EnglandJoining @virginmedia fast broadband, think twice, what you actually get just not up to scratch, customer service not helpful, been down for three days, first it was an area wide fault, now finally an engineer will come out to fix!! Time for a change...
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Patricio R. Sanchez (@psanchezc) reported from Nottinghamshire, England@virginmedia @0rochi I’m with the same issue. All looking normal but no able to open any website and mobiles desconnected too!
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natasha lewis 39🇬🇧 (@followmeplz39) reported from Nottinghamshire, England@virginmedia Yes its a problem everywhere not my box
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owen scrimshaw (@owen40uk) reported from Beeston, England@virginmedia @Moz10Paul Why is it that your customers have to tell you it’s not bloody working before you decide to admit an issue not impressed or happy
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Christopher Galazka (@ChrisG_TSU) reported from Mansfield Woodhouse, EnglandSurprise surprise Virgin Media is down again 😑
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Mary Oliver (@Mary_C_Oliver) reported from Beeston, England@virginmedia Also, the number is not working
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Love (@SteveAfterlight) reported@virginmedia Nope, no one ever responds on any method. This was a real eye opener and having discovered how poor your service is I shall be cancelling and go back to sky.
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simcfc ctid (@simon1703) reported@virginmedia since 24 nov I have been trying to contact you in relation to a letter received from you asking if complaint Complaint ref COM104318697 still exists, since then I have been on/off with chatbot and still no success, can a human please get in touch ASAP as I am now 🤬!
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RICHARD WILLIAM LAYBOURN (@83ae782d7e7a457) reported@virginmedia The problem is i cant get through last time i was on phone for over an hour and was cut off
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Malcolm Kennedy (@CllrKennedy) reported@EthanLangers @virginmedia I've tried to ring customer services 16 times today and the number just doesn't respond.
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Kathy Gentle (@GentleKathy) reported@virginmedia contacted you this morning wanting to upgrade my broadband and cancel tv....3 people & 3 hours later after speaking to Craig in "customer relations" the rude & unhelpful ive now cancelled all 3 services with you after 18 years and i wont be back👏👏👏gud work craig
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Mike Epps 🇬🇧🇳🇿 (@EppsRacer) reported from Northamptonshire, England@virginmedia Rather than an apology, how about a warning text or email stating when my broadband will be down or interrupted? So I can plan ahead, not waste mine and others time and money, and feel like I’m a customer and not a complete idiot for paying for this? I’m finally back online.
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Dan 🏴 (@danieljaws93) reported@virginmedia yesterday who tried to go through entire complaint again. Waste of time. I've now missed out on the deal I was trying to upgrade to as it has expired and you seemingly don't care about the shocking customer service received as I still have no reply to my formal complaint.
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Stephen Quinn (@SGQuinn) reported@virginmedia There was a local issue caused by a lightning strike - it has led to a power surge which knocked out all services and burnt out my hub
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Adrian Rhodes (@adrianrhodes) reported@virginmedia Hi Alex, sorry for the delay. I have been trying the solve this with customer services but have gotten no where. I have now emailed the details to you.
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Matt Blair twitch.tv/mattblairuk (@themattblair) reported@virginmedia Still not connected. Still not received my equipment. Sold a service on a now broken promise. Been on the phone for over 2.5hrs and no end in sight. Tried text, web and phone. No one is helping and everyone is passing me around. You lot are seriously incompetent.