Virgin Media outages and service status in Kimberley, England

Problems in the last 24 hours in Kimberley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kimberley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kimberley, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Nottingham, Ripley, Alfreton, Derby, Gedling District, Mansfield, Sutton in Ashfield, and Kirkby in Ashfield.

City	Problem Type	Report Time
Ilkeston	Internet	19 hours ago
Ilkeston	Internet	21 hours ago
Ilkeston	Internet	24 hours ago
Ilkeston	Internet	1 day ago
Ilkeston	Total Blackout	2 days ago
Nottingham	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Kimberley, England

Latest outage, problems and issue reports in Kimberley and nearby locations:

• 
  John D (@Jdd535) reported 7 minutes ago from Stapleford, England

  Any chance virgin media can sort their network out.. paying for over 300mbps n only getting 46mbps!! #VirginMediaoutage #virginmediauk #virginmedia

• 
  Thomas Jenkins (@hellstorm86) reported 12 minutes ago from Nottinghamshire, England

  @virginmedia No local issues as mentioned but random disconnects for 10-15 min.

• 
  Keith Pates (@KeithCP2) reported 15 minutes ago from Nottinghamshire, England

  @virginmedia just to remind you I do not get paid from Universal Credit until 11th March so can't make any payment until then 23 Years a Customer and last time Kath could not help me, if you cut me off I have no way of paying bill, got no money until 11th had to use foodbank

• 
  Nigel Hudson (@nghudson) reported 16 minutes ago from West Bridgford, England

  Managed to finally pay @virginmedia off and get rid of them for good. Absolute shysters and the worst customer service you’ll ever be unlucky enough to encounter. You won’t see me again unless things drastically improve.

• 
  Keith Pates (@KeithCP2) reported 17 minutes ago from Nottinghamshire, England

  @virginmedia what a waste of time your agent Kath is not interested in helping all sge is interested in is getting the land line fixed it has not worked for 3 years not going to bother now Attrocious Customer Service I will be taking this further 23 years a Customer & can't help

• 
  Dan White 💙 (@thedanwhite) reported 20 minutes ago from Nottinghamshire, England

  @virginmedia I have told you I have John! This is so frustrating! To repeat. I called last night, you sent me a SMS with a link that I followed (and did nothing to help!) and ended the call!

• 
  Kate J (@katej1984) reported 21 minutes ago from Sandiacre, England

  @virginmedia any chance you could hire call centre staff that don’t hang up the phone after 3 seconds in an attempt to bring their AHT down?

• 
  Keith Pates (@KeithCP2) reported 23 minutes ago from Nottinghamshire, England

  @virginmedia just to let you know I have made the payment I said I would make, now I am going to write my letters about your Atrocious Customer Service after 23 Years to #Citizensadvice, #TradingStandards, #Ofcom

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 31 minutes ago from Eastwood, England

  @AnnavsAnna1 @virginmedia The routers are terrible and not fit for purpose.

• 
  John Puxty (@JohnPuxty) reported 39 minutes ago from Ilkeston, England

  @JPBOLDY @virginmedia I am also getting this problem

• 
  Thomas Jenkins (@hellstorm86) reported 40 minutes ago from Nottinghamshire, England

  I am stick to death of @virginmedia today. My internet has dropped out 3 times today for 10-15 min at a time. No service issues in the area just router / connection falling on its arse. Happening loads in the past month

• 
  James Armstrong (@iamj_armstrong) reported 41 minutes ago from Beeston, England

  @virginmedia are there any outages in the NG9 area or has my broadband broken for the second time this month?

• 
  Dan White 💙 (@thedanwhite) reported 41 minutes ago from Nottinghamshire, England

  @virginmedia The link says I can message you but no way to actually message you. This customer service is awful!

• 
  Rob Parker (@roberto85) reported 45 minutes ago from Beeston, England

  @virginmedia it took my nearly 3 hours to cancel my contract after 7 years with you. Your customer service representative made up a fake outstanding bill from 2016 as an excuse not to help me. All sorted now but never going to be a #virginmediacustomer again.

• 
  Marcus sharp (@Marcussharp10) reported 53 minutes ago from Nottinghamshire, England

  @bamford_tony @virginmedia mine always going down worst Internet provider going

• 
  Charlotte 🐨 (@fryingpantheist) reported 54 minutes ago from Nottinghamshire, England

  @virginmedia Is there another issue in my area? My connection is actually worse today but the status page says it’s fine?

• 
  Dr Alex Stavrinides (@Dr_Stav) reported 57 minutes ago from West Bridgford, England

  Customer Services via @WhatsApp is just appalling. Looking at you @virginmedia. Feels like I've wasted hours trying to sort out a contract, one bot message at a time.

• 
  🦋💜J e s s i e 💜🦋 (@xxjessiedavis) reported 57 minutes ago from Nottinghamshire, England

  Virgin media wifi is unbelievable!!!!! The amount of problems , and wifi going off nearly every day!!! I have had enough 😤😖 @virginmedia

• 
  Gordon Foster (@rainworthgord) reported 59 minutes ago from Rainworth, England

  @virginmedia @_MMaritima Not everyone understands about running a wired speed test, whatever that is. Why can you not just make an appointment with Lizzie for a home call so her problem can be sorted out on the spot? After all, free call out is one of your strong selling points. She doesn’t need hassle.

• 
  Big Gas (@BigGasson44) reported 59 minutes ago from Awsworth, England

  @virginmedia Well it doesn't work and my 8 kids are off school and can't even use their phones let alone their xboxs

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kevin (@1kevin010) reported 6 minutes ago

  @virginmedia Things are fine now, but it was down for over 6hrs this morning. The thing that annoyed me and others was that virgin didn’t acknowledge any issue online to reassure its customers, something to remember in the future

• 
  Ric M. (@revoraman) reported 6 minutes ago

  @Benleo Guess what, Ben. @Ofcom after making a complaint o them about @virginmedia inertia not to resolve a service paid for monthly, took the easy way out and copped out. 'Not in our ballpark'. Wonder who owns whom? A regulator not worth the paper it seems!

• 
  Dave (@DaveWW1877) reported 6 minutes ago

  If anyone else has had horrendous Customer Service from @virginmedia please don’t except what ever rubbish they push back to you with.

• 
  Mrs c (@w47carr) reported 8 minutes ago

  @virginmedia Hi I've ad a text confirmation saying issues are fixed my broadband is working but not the tv

• 
  Scarlett Shaw (@ScarlettShaw) reported 10 minutes ago

  @virginmedia Unless you’re going to assist me in fixing your software updates, I don’t see what you can do. But it’s a big problem not being able to rely on your box to record what I’ve asked it to because your constant software updates keeps wiping them.

• 
  Corax (@Refan80) reported 11 minutes ago

  @virginmedia The fix estimate is not 11am tomorrow and not 5pm today. This is unacceptable, and don't tell me to check the link it tells us nothing. I want an actual human to tell me what is going on. For what you charge the service is piss poor.

• 
  Deborah Guina (@DeborahGuina1) reported 15 minutes ago

  @alisterrussell @PeteUK7 @virginmedia My sis in law was in ICU on a ventilator, I had just brought my brother back from another hospital after an MI. A debt collector for a utility Co knocked at his door. Atm the hospital rang to say we had to go down ( SIL later died) the debt guy said not to worry & offered a lift!

• 
  Stevey C 🇮🇪 (@SteveyC9) reported 16 minutes ago

  @VodafoneIreland If there are webpages that I can access via Virgin Media or Three but not via your broadband service, then I think you have a problem.

• 
  Lawrence Landray (@Glawsloz) reported 19 minutes ago

  I cannot wait to find a way out of my @virginmedia fibre contract. What a shambles of a company. I book an appointment because my Hub4 isn’t working and they cancel it but don’t tell me. When I call to find out what’s happening I’m the told to “buy a dongle” so we have internet

• 
  Mark vix (@Vikk3rs146) reported 20 minutes ago

  @virginmedia Thanks to the shabby way you’ve treated us once again ..that’s it for us now 30+ years a customer but no more ..just signed up to Sky ..had enough of your shite service and inept customer service..oh and £45 a month cheaper