Virgin Media outages and service status in Kimberley, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Kimberley, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Jul 5, 4:29 PM GMT+1.
- Internet (70%)
- TV (11%)
- Wi-fi (8%)
- Phone (5%)
- E-mail (3%)
- Total Blackout (3%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Kimberley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kimberley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 10: Problems at Virgin Media
Virgin Media is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kimberley, England
The most recent Virgin Media outage reports came from the following cities: Ilkeston, Mansfield, Nottingham, Kirkby in Ashfield, Derby, Ripley, Alfreton, Gedling District, and Sutton in Ashfield.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston
|
Internet | 4 days ago |
|
Ilkeston
|
Internet | 5 days ago |
|
Ilkeston
|
Internet | 6 days ago |
|
Ilkeston
|
Internet | 7 days ago |
|
Mansfield
|
Wi-fi | 8 days ago |
|
Nottingham
|
Internet | 8 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
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Virgin Media Issues Reports Near Kimberley, England
Latest outage, problems and issue reports in Kimberley and nearby locations:
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James Armstrong (@iamj_armstrong) reported from Beeston, England@virginmedia the internet you installed yesterday has stopped working and you can’t get anyone out until Tuesday? If I want to escalate the issue then it will take 3-5 working days? Can anyone help me?
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Robert Dingwall 🏴 🇪🇺 Reunite (@rwjdingwall) reported from Nottinghamshire, England@virginmedia Regular malware scans on laptop and desktop. Your agent told me this was an identified problem being fixed at your end.
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𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England@AnnavsAnna1 @virginmedia The routers are terrible and not fit for purpose.
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Thomas Jenkins (@hellstorm86) reported from Nottinghamshire, England@virginmedia No local issues as mentioned but random disconnects for 10-15 min.
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Emily Rooke (@emroo21) reported from Nottinghamshire, England@virginmedia Hi, is there an outage in the Nottingham area? My internet is down and the status checker on your website doesn’t seem to be working for me either. Thanks!
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Matt H (@forestmatth79) reported from Wilford, England@virginmedia down again in NG11 no compensation for the last time can’t get through on the phones to speak to anyone. Not good enough
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Ian Siara (@IPSiara) reported from Beeston, England@virginmedia can you explain how your customer services line was working up until the point I told you I wanted to leave, and since then you've cut me off 3 times in a row?
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Jonathan SC ن Esq. (@jonathansc) reported from Wilford, England@virginmedia 40 mins on and no update - are your staff actively working on restoring service ?
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Charlotte 🐨 (@fryingpantheist) reported from Nottinghamshire, England@virginmedia good morning; I’m not sure what work was happening in the area yesterday, but since your engineers were around my internet is ver intermittent. I’ve tried restarting the router and it’s still just awful. I’m trying to wfh and it’s very difficult at the moment
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Trouble, Becky and Dads (@TroubleDads) reported from Mansfield Woodhouse, England@Rapidolass @virginmedia I had to hang up after an hour because I was about to swear. I may as well listen to a voice synthesised repeated message. Not sorry, no problems and only wanted a £99 call out charge to check their equipment showing an error light. Wifi is painfully slow.
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Rob Holland ⚽️🏐 (@robhollanduk) reported from West Bridgford, EnglandShocking customer service from @virginmedia this week for mobile account setup for my son. Didn’t port his number over on Monday as promised & then agent hung up on me when I rang today to complain. I wasn’t abusive and I didn’t shout, but I do expect my complaint to be taken
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Simon Noone (@NooneSimon) reported from Ruddington, England@virginmedia having some problems with internet dropping out every few days and my live TV is jumping like mad. When I reboot everything it is OK for a while and then same issues again. Any known problem?
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Derbydog (@derbydog1976) reported from Stenson Fields, England@virginmedia @virginhelp is there a problem with the internet as mine has just dropped off
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Dave Martin (@flyingscotsmin1) reported from Eastwood, England@virginmedia what's going on?? TV is still not working!! Tried resetting and still nothing.
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John D (@Jdd535) reported from Stapleford, EnglandVirgin media must b the worst 4 customer service.. change ur engineer appointment without even discussing it!!! #virginmedia #theworstcustomerservice
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MS Estates (@MS__Estates) reported from Nottinghamshire, England@vmbusiness is there a problem in the NG7 area please?
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B Farn (@aaronfarny_b) reported from Ilkeston, EnglandRight @virginmedia is truly the worst internet - So I am looking to change providers as soon as possible - Not worried about TV packages etc as We are good with free view - can anybody recommend a ISP with a good monthly rate and none of the hidden fees etc?
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Jonathan SC ن Esq. (@jonathansc) reported from West Bridgford, England@virginmedia Good to know you technicians are aware - less good not to know whether they are actually doing anything to fix this
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Kate J (@katej1984) reported from Sandiacre, England@virginmedia any chance you could hire call centre staff that don’t hang up the phone after 3 seconds in an attempt to bring their AHT down?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kerrin McIntosh 💙 (@kerbear_t) reported@virginmedia I’ve had no WiFi since yesterday and it tells me a fix likely by Monday. How do I run a business like this? Plus it costs me more using mobile data to try send emails. Poor service! And with the news this week one would think you’d be trying to keep customers happy!!
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Peter Dowsett (@PeterDo19421129) reported@Ofcom Virginmedia now there is Terrible company. A fine won't do anything To them. I tried getting rid of Channels only to be told I have to sign up to a New 24 month contract. Corrupt as.
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QualiaAddict (@QualiaAddict) reported@Stsantek @virginmedia Unfortunately you will find EE is just as bad.
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NewsTongue (@NewsTongueX) reported🔴 Ofcom fines Virgin Media £28m for blocking customer cancellations Virgin Media breached UK telecoms rules by deliberately dropping calls, transferring customers unnecessarily, and placing them on hold to prevent contract cancellations between January 2022 and September 2024. Ofcom received nearly 2,000 complaints and found the company's retention agents operated under a commission scheme that financially rewarded obstruction. • Fine of £28m — Ofcom's largest ever under consumer protection rules, reduced 30% after Virgin Media admitted fault and agreed to settle • Millions of calls "likely mishandled" during the three-year period
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Diego Kruger (@livingdaylite) reported@Ofcom In other words @Ofcom are informing us about their systematic failings in curbing the systematic failings of criminal cartel that is "Virgin Media" who make BILLIONS by charging extortionate prices and providing s#!t service what a "regulator" you are @Ofcom 🤡
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PEER COMMUNITY HUB, Our Empowerment Zone! 🇨🇦✌️ (@p_communityhub) reportedVirgin Media was fined a record £28 million by the UK communications regulator, Ofcom, on July 8, 2026, for using deliberate tactics to trap customers trying to cancel their broadband, landline, or pay-TV services #News
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Reb (@UserrReb) reportedOfcom has ordered #VirginMedia to check that every affected customer who complained has received the compensation or other remedies to which they may be entitled within the next six months. A disgusting company that no-one should touch.
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Shaun McFadden (@mcfadden_shaun) reported@virginmedia . Hey Virgin. I tried to cancel my contract..over 100 phone calls, they kept hanging up... My credit rating is now affected. Can i open a formal complaint, with a complaint reference number.. so i can take it straight to ofcom please.
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Lyn Prodger (she/her) (@Prodgey) reported@virginmedia once again I have sent a DM as requested about my complaint with no response. Is this part of the ignoring customer correspondence scandal?
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