Virgin Media Outage Report in Kimberley, Nottinghamshire, England
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Kimberley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kimberley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 3: Problems at Virgin Media
Virgin Media is having issues since 05:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Kimberley, England
The most recent Virgin Media outage reports came from the following cities: Mansfield, Ilkeston, Nottingham, Derby, and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 13 hours ago |
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Internet | 14 hours ago |
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Wi-fi | 2 days ago |
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Internet | 2 days ago |
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TV | 3 days ago |
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Wi-fi | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kimberley, England
Latest outage, problems and issue reports in Kimberley and nearby locations:
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Mr T O'regan (@Taidhgh) reported from Beeston, England@virginmedia service in NG8 #Nottingham becoming an expensive joke. Now apparently likely to be intermittent until 3pm for 'improvements' but no notice given? Great service guys. #planning
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trevor tuffin (@trevortuffin) reported from Blackwell, EnglandMESSAGE TO VIRGIN MEDIA IF MY INTERNET DROPS OUT AGAIN ONCE MORE I WILL DEFINATELY CANCEL MY CONTRACT FOR BREACH .
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Stu84®️™️ (@StagsStu84) reported from Mansfield Woodhouse, England@virginmedia I’ve just spent 30 mins trying to get through to your shambolic customer service. I upgraded my package on Sunday yet there is no tracking or information & my virgin media say I have no open orders?? Not happy, this needs sorting
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I NeedADream-Y1choir (@castusthered) reported from Nottinghamshire, England@jeremycorbyn Don’t tell @virginmedia my wifi is **** as it is without more using it
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Lee Smith (@lee0510) reported from Ilkeston, England@virginmedia I cannot contact you by phone, your site will not allow me to sign in as my email is not available, clearly it wasn’t deleted from previous account so I can not see internet status or report faults. My Wi-Fi is intermittent, not working as I type reply.
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Matthew Nash (@MJNashy) reported from Hucknall under Huthwaite, EnglandIs the picture quality a @virginmedia problem or a @SkySportsBoxing @SkySports problem? Either way can it get sorted please!? If not who do I complain to because for £25 this isn’t good enough! #AJPULEV #PPV #BOXING
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Keith Pates (@KeithCP2) reported from Nottinghamshire, England@virginmedia I have heard from EE again this morning, from their Head Office by email as my phone still says no sim, and emergency calls only, they are now saying maybe #virginmedia have locked it to their network, as far as I am aware it was unlocked to all networks explain?
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That There PLEB (@TT_PLEB) reported from Hucknall under Huthwaite, England@virginmedia WiFi down, AGAIN, Ethernet devices working fine, just wireless that isn't working. Happening more and more recently and it's getting absolutely infuriating.
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paulwitneyphoto (@paulwitneyphoto) reported from Ruddington, England@virginmedia Yes, your phone operators speak poor English and you have closed your shops so I can no longer go in and physically hold a phone!
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amy simpson (@amy_jo_23) reported from Nottinghamshire, EnglandShock @virginmedia is down!!! Honestly worse company ever
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trevor tuffin (@trevortuffin) reported from Blackwell, EnglandTWICE MY INTERNET HAS DROPPED OUT TODAY SORT IT VIRGIN MEDIA ITS NOT GOOD ENOUGH YOUR NOT FIT FOR PURPOSE THE CHINESE ARE BETTER THAN THE AMERICANS AT DELIVERING INTERNET I SINCERLY HOPE ELON MUSK IS BETTER THAN VIRGIN MEDIA SO I CAN TERMINATE VIRGIN MEDIA AND GO WITH HIM.
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Claire Glenton (@claireglenton) reported from Nottinghamshire, England@virginmedia have called everyday for weeks keep getting cut off! Have tried the text service and got no where! Contacted via FB/Twitter and nothing. Internet is slow-non existent and TV has been glitching for months! No idea where else to turn as impossible to speak to anyone!
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Assunta (@blahblah68) reported from Nottinghamshire, England@virginmedia how long does it take for you to respond to an email complaint? And how can I speak with a real Virgin Media person without being cut off or being sent texts directing me to online help 😤
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Marie Reynolds (@portergill) reported from Clifton, England@virginmedia any known problems ng11 area. I can’t run a test it keeps failing, internet constantly dropping out tonight. Problems on and off for about a week now
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Laura Coxon (@looby1376) reported from Ruddington, England@virginmedia how can I increase my upload speeds it’s causing me serious problems working from home, download speed is awesome though
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Amanda (@imageprincess) reported from West Bridgford, EnglandHelp @virginmedia - you tell me to upgrade online but It says I can't! Half of your help pages go to an error page and sorry the rest of us are running customer care services during COVID! I want to self serve but can't and you expect me to stay on the phone for an hour!
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Gareth Smith (@gaz_smith123) reported from Ilkeston, England@virginmedia have you got problems in area 30? My connection keeps dropping out!
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andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England@EE your network seems to be down again this is the 2nd time since Friday. I have done a coverage checker and asked to be kept updated. Latest update 8hrs.... great, it’s a good job I have @virginmedia for my Wi-fi so I can still use internet. ng18 area
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Cameron Clark (@Camclarky) reported from Nottinghamshire, England@virginmedia hi guys, my TV box has lost all its power, tried calling the phone line but all the automated service cut me off saying our service is normal.
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Lee Smith (@lee0510) reported from Ilkeston, England@virginmedia please tell me how to speak to someone in your organisation! I can’t get through on line as it doesn’t recognise me even though you bill me and your phone system won’t allow me to speak to anyone. Customer service is diabolical.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Philip Batten (@philip_voip) reported01/04/2021, 12:27 (UTC): A scheduled maintenance window has begun. Service on the following services may be inconsistent until 02/04/2021, 12:21 (UTC): Core Network, Virgin Media Ethernet. Apologies for any inconvenience caused.
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Rowleystealth (@rowleystealth) reported@virginmedia @mehlisp Having issues with Internet recently
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Liam Williams (@willo1111) reported@virginmedia I’ll just cancel. Sick of the **** to be honest
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BIG ***** (@Big_JuggsXI) reported@virginmedia I have been unable to access my email account for 9 days now, made numerous phone calls and been unable to fix issue.. Your IT department were supposed to call me to try and fix issue been waiting for them to phone for 6 days.
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David Day (@diddyday16) reported@virginmedia can you please get somebody that knows what they are talking about to get in touch with me regarding bad WiFi coverage, your normal tech line is a waste of time
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Phoenix (@mehlisp) reported@virginmedia I know the virgin box outside has had some accidental damage, is there anyway through here you can get an engineer to check?
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RhysHasSpoken (@RhysHasSpoken) reportedi use to hate customers like this when i worked for Virgin Media and EE. i use to get it sometimes but the amount my female staff use to get problems and belittling was frustrating and i always made sure the customer knew what they were doing was wrong xD
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BLADEZ 🤍 Tika cult 🐘👑 (@Angelicbladez) reported@biminibabes @virginmedia HELP?! 😭
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Gareth Smith (@gaz_smith123) reported@virginmedia The whole housing estate is down for the 3rd day running at the same time in the afternoon. It’s not faulty equipment it’s an unreliable shocking internet service!!
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soap₉⁹₉ (@EboySoap) reported@_stefwan Rate 1 star for virgin media, they're ****