Virgin Media outages and service status in Kimberley, England

Problems in the last 24 hours in Kimberley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kimberley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kimberley, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Derby, Mansfield, and Kirkby in Ashfield.

City	Problem Type	Report Time
Nottingham	TV	6 hours ago
Ilkeston	Total Blackout	23 hours ago
Derby	Internet	3 days ago
Mansfield	Internet	3 days ago
Derby	Wi-fi	4 days ago
Ilkeston	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Kimberley, England

Latest outage, problems and issue reports in Kimberley and nearby locations:

• 
  🍂🍁J e s s i e 🍁🍂 (@xxjessiedavis) reported 3 minutes ago from Nottinghamshire, England

  @virginmedia No, it keeps saying there no problems but there is.

• 
  Jonathan SC ن Esq. (@jonathansc) reported 4 minutes ago from Wilford, England

  @virginmedia Again we have no broadband and just a vague it will be fixed by 22:00 #Wilford. Why do you not supply incident reference to your customers ?

• 
  richard taylor (@richardtaylor37) reported 5 minutes ago from Stapleford, England

  @virginmedia so sick of your poor wifi. Using all my mobile data each month because your wifi is so rubbish time to change provider me thinks.

• 
  James Armstrong (@iamj_armstrong) reported 14 minutes ago from Beeston, England

  @virginmedia There isn’t an outage. I have been told it may be a line fault but the hub was fine yesterday afternoon

• 
  Mark 🏳️‍🌈🇺🇦 (@mocktanza) reported 17 minutes ago from Nottinghamshire, England

  @virginmedia Yes. It says fix by 3pm. Someone else told me it was planned maintenance but we definitely weren’t informed

• 
  Emily Rooke (@emroo21) reported 25 minutes ago from Nottinghamshire, England

  @virginmedia Thank you. There are no problems in the area but my internet isn’t working. Have checked cables and rebooted several times.

• 
  John D (@Jdd535) reported 26 minutes ago from Stapleford, England

  Any chance virgin media can sort their network out.. paying for over 300mbps n only getting 46mbps!! #VirginMediaoutage #virginmediauk #virginmedia

• 
  Keith Pates (@KeithCP2) reported 26 minutes ago from Nottinghamshire, England

  @virginmedia I tell you what I will do I will send another letter to Sherwood Lidge and tell them how I am being treated after 23 Years a Customer and you have no Customer Service, no email and not interested in Customers only automated robots soon as in work I will switch I can't use it now

• 
  Gordon Foster (@rainworthgord) reported 33 minutes ago from Rainworth, England

  @virginmedia @_MMaritima Not everyone understands about running a wired speed test, whatever that is. Why can you not just make an appointment with Lizzie for a home call so her problem can be sorted out on the spot? After all, free call out is one of your strong selling points. She doesn’t need hassle.

• 
  John D (@Jdd535) reported 38 minutes ago from Stapleford, England

  Virgin media must b the worst 4 customer service.. change ur engineer appointment without even discussing it!!! #virginmedia #theworstcustomerservice

• 
  Big Gas (@BigGasson44) reported 40 minutes ago from Awsworth, England

  @virginmedia Well it doesn't work and my 8 kids are off school and can't even use their phones let alone their xboxs

• 
  Richard Loach (@rl1602) reported 41 minutes ago from Gedling District, England

  @Benleo @virginmedia They ruined my Christmas in 2023. Whole day on phone sorting issues with father in laws broadband then 2 site visits ending up with me throwing my vape at TV and a bill for £1000. Horrendous company

• 
  Matthew Theobald (@DirtyLyle) reported 43 minutes ago from Clifton, England

  @virginmedia Still bad this evening. Pixelating all over the screen.

• 
  Keith Pates (@KeithCP2) reported 45 minutes ago from Nottinghamshire, England

  @virginmedia Already tried YOU REFUSED TO HELP, AFTER 23 YEARS YOU ARE HISTORY NOW YET ANOTHER NO REPLY THREAT TODAY YOU CUT ME OFF 2ND APRIL YOU CAN'T CHARGE FOR APRIL AS POLICE WILL TELL YOU WHEN THEY GET MY LETTER AND THREATS GOODBYE

• 
  Richard Clark (@richardcclark) reported 45 minutes ago from Nottinghamshire, England

  @virginmedia I’m sorry to say your customer service is bar none, the worst experience I’ve ever had the misfortune to deal with. A missed appointment scheduled by you, I’m on the phone for over 3 hrs and you have no ownership of the issue, just pass me from pillar to post. #fail

• 
  Charlotte 🐨 (@fryingpantheist) reported 52 minutes ago from Nottinghamshire, England

  @virginmedia Is there another issue in my area? My connection is actually worse today but the status page says it’s fine?

• 
  andrew anthoney 🍋 (@andytoon30) reported 52 minutes ago from Mansfield Woodhouse, England

  @virginmedia hi I am still waiting for your team to call me. I was on the phone a hour and 40 yesterday and now I have wasted more time. I am already unhappy that you have downgraded my services without speaking. Shocking service, where is best to complain about my time wasted

• 
  🍂🍁J e s s i e 🍁🍂 (@xxjessiedavis) reported 53 minutes ago from Nottinghamshire, England

  Virgin media are absolutely diabolical!!!! No end of problems all the time and now have no wifi!!! That’s it I’m moving providers!! 😡😡 @virginmedia

• 
  Kate J (@katej1984) reported 56 minutes ago from Sandiacre, England

  @virginmedia any chance you could hire call centre staff that don’t hang up the phone after 3 seconds in an attempt to bring their AHT down?

• 
  Keith Pates (@KeithCP2) reported 58 minutes ago from Nottinghamshire, England

  @virginmedia ask Kath she knows it is going into the hands of The Police now the 7 days are up so a letter will be in the post today with all the Evidence, I will be switching then to EE who have helped me out, and have Excellent Customer Service I have had my phone and wi-fi for ages at EE

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David Gardner (@LeylandDavid) reported 8 minutes ago

  @virginmedia No problem. I believe in calling out poor service, and passing on compliments when required. Although the service was out all night and all morning, you came through for us when it mattered. I'd have been stuffed if it had been a work day, as I work from home. Well done today.

• 
  Peter Cotton (@pcisaram1956) reported 9 minutes ago

  Any one else out there had problems getting to watch the football onSky Sports through a Virgin Media box today? #virginmedia

• 
  RyanCartier (@RyanCartiers) reported 10 minutes ago

  @virginmedia AI should get rolled out once it works. Currently it does not - yet failing robots are used across the industry, eroding the reputation of those giving their customer the finger with it. Want to immediately be the industry leader?

• 
  Stevie (@stevenjh1821) reported 11 minutes ago

  @colonbarbarian @virginmedia @SkyUK I got a deal of them via email a few years back. Gigabyte sports movies there hole package for £60. Then my bill came in around 190. They tired to get out of it by saying I never accept it. About 6 hours on the phone and they finally said they where.

• 
  Paul (@JayDillinger123) reported 11 minutes ago

  Shocking service again from @VirginMedia who fail to provide access to Sky Sports Plus on the opening day of the EFL season. I was looking forward to watching Derby County. Seems you don't get what you pay for. #dcfc #dcfcfans

• 
  JulieH (@eirwenjulia) reported 12 minutes ago

  Cannot wait to end contract with @virginmedia 12 months of hellish service, 5 engineers, new equipment, now probs again with Sky Sports, please do not join Virgin, Ive told my friends whatever you do DONT.

• 
  Julie Goldsmith (@JJools67) reported 14 minutes ago

  @virginmedia I have just spent over 1hr20mins on the phone trying to sort out my mothers virgin account she has dementia person I finally spoke to (after 3 other depts) put me on hold & we got cut off. He hasn’t bothered to call me back despite having my number! Dreadful service!

• 
  Howard Freeman (@rwfc236) reported 14 minutes ago

  @virginmedia as usual Virgin media lets me down when I need it. Trying to watch the West Ham game and am in an impossible loop as my passkey is not recognised, it doesn’t actually show how or why and then the link does nothing. Pathetic as usual what a waste of money

• 
  BV OWNERS FORUM (@velvets14) reported 15 minutes ago

  @RobNoonan007 @virginmedia A real let down last night and now this evening.

• 
  pat (@wfc2000uk) reported 16 minutes ago

  @virginmedia @_hayleighhxo They turned into a shambles of company I had no broadband for week, and they offered was £40 , so told them I’m not renewing in may, wanted £700 to leave now. I would not recommend them , been with them since 2009. They are awful company now.