Virgin Media

Virgin Media Outage Report in Kimberley, Nottinghamshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kimberley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kimberley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kimberley, Nottinghamshire, England 12/01/2025 18:00

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kimberley, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Derby, Ilkeston, Mansfield, Nottingham, Sutton in Ashfield and Alfreton.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerby Internet
United KingdomDerby Internet
United KingdomIlkeston Internet
United KingdomDerby Wi-fi
United KingdomIlkeston Wi-fi
United KingdomIlkeston Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Kimberley, England

Latest outage, problems and issue reports in Kimberley and nearby locations:

  • CarolSaysThings Carol ✨ (@CarolSaysThings) reported from Nottinghamshire, England

    @rahman_younus @virginmedia I’m with three as well, and it’s been a bloody awful week 😒

  • charlie_bethel Charlie Bethel (@charlie_bethel) reported from Beeston, England

    @virginmedia Very very poor customer service

  • lisa_c_pitt Lisa Pitt (@lisa_c_pitt) reported from Gotham, England

    @virginmedia can I cancel all services, new contract started 14th Nov. New changes dont take effect until 8th dec.

  • andyhelson Andy Helson (@andyhelson) reported from Nottinghamshire, England

    @virginmedia Then you can continue imagining how disappointed I am and look forward to my cancelling your contract at the 1st available opportunity. I, on the other hand, can only imagine that your competitors enjoy your customer service standards far more than I have.

  • thepixelgrid Tom Jepson (@thepixelgrid) reported from Nottinghamshire, England

    @virginmedia The postcode check shows no issue but, when there are two engineers (I hope) outside fiddling in the junction box and my hardware test says there’s no signal coming in I imaging it’s probably ***** for now. Really not ideal...

  • Wilko0103 Will (@Wilko0103) reported from Nottinghamshire, England

    @virginmedia I've been suffering from 20-40% packet loss on my broadband for 2 weeks now, I've called up the service team multiple times and I've been given a different date on which it will be fixed 28th,29th,31st and now the 4th I'd like some clarity with what's happening

  • thomas_koop thomas coupe (@thomas_koop) reported from Hucknall under Huthwaite, England

    @virginmedia Still no services at all yet the online check says there is an issue.

  • jamawoki Matt (@jamawoki) reported from Nottinghamshire, England

    @virginmedia Hey there! Thanks for replying. No I waited another 40 mins and then gave up - I rang this morning but of course I’ve had to go to work and they can’t help me unless at home lol. I was upgraded to 200mb but only ever get 40 (once 212!) :(

  • m0cvo Nigel Booth (@m0cvo) reported from Annesley, England

    @gm8arv @2m0sql @M0VGA @SOTAbeams @TalkTalk @virginmedia The VM system I have here causes no problems from DC to 23cm (as high as I go currently) the only issue I had was when I tried using a mains data network from Argos and it destroyed 6m. Scrapped once identified.

  • charlie_bethel Charlie Bethel (@charlie_bethel) reported from Beeston, England

    @virginmedia Hi. Nobody has phoned or sent a text to my parents and there phone internet and tv is still not working. They have to keep topping up there mobile credit and nobody answers there calls

  • CharlieTango135 CharlieTango🚁 (@CharlieTango135) reported from Nottinghamshire, England

    @virginmedia do sport subscribers get a discount on the football games @primevideosport are showing... poor quality picture for UHD 🤬

  • AmazonAquatics1 Amazon Aquatics (@AmazonAquatics1) reported from Ripley, England

    @virginmedia I just want to report an open cabinet on my street, and it's hard work, I don't want to sign up to your "community" as I have tried now twice and had to do the damn not a robot thing both times which takes ages and it says my email is not valid

  • prinnysinead Sinead Bacon👩🏼‍⚕️ (@prinnysinead) reported from Kegworth, England

    @virginmedia need to sort their shit out, we’ve had shitty on off WiFi for months now 🙄🙄

  • Wilko0103 Will (@Wilko0103) reported from Nottinghamshire, England

    @virginmedia There is no fault listed on the website yet when we call we get an automated message saying there's been problems in our area, we can't even use the internet due to the connection being awful

  • thepixelgrid Tom Jepson (@thepixelgrid) reported from Nottinghamshire, England

    @jbjon @virginmedia Fix by 7pm or so the service status page says... I’m not counting my chickens, TBH. 4G tethering seems to be pretty swift for now.

  • thomas_koop thomas coupe (@thomas_koop) reported from Hucknall under Huthwaite, England

    @virginmedia There is no issue in the area as neighbours with virgin are using the service without problem. What should I do to resolve the service

  • jamawoki Matt (@jamawoki) reported from Radcliffe on Trent, England

    @virginmedia I’ve been on hold for over 50 mins and now the hold music has stopped and it’s just static - but still connected. Help!!

  • thepixelgrid Tom Jepson (@thepixelgrid) reported from Nottinghamshire, England

    I get back from my meetings in town only to find @virginmedia are messing with the internet outside and I’ve got no service. I should have stayed in the co-working space...

  • jamawoki Matt (@jamawoki) reported from Radcliffe on Trent, England

    @virginmedia Thanks for relying! No difference on reboot and I only have wireless. It’s actually giving less than it did before the upgrade haha. Also I stayed in for an engineer last week who never turned up 😬

  • andyhelson Andy Helson (@andyhelson) reported from Nottinghamshire, England

    @virginmedia Oh see, it’s up to me to chase you is it. I hadn’t realised that the delay in you contacting me was all my fault. I’ve logged my complaint (48 hours now) and still heard nothing back. Good to see Ofcom are on the ball.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Peopleschamp78 Mr Wonder (@Peopleschamp78) reported

    @lollujo Seems like all of them are having issues my virgin media does it constantly.

  • _PaulHardy Paul (@_PaulHardy) reported

    @virginmedia No, I kept the live chat window open for 5 hours and still never had anyone reply

  • nessa_j_ Vanessa Johnson (@nessa_j_) reported

    @virginmedia .@virginmedia but you’ve been saying it’s fixed every night for 10 days now. Impossible to get through on the phone lines. What is the real estimate? Surely fixed by 6pm only to be an issue the next day is not a true estimate

  • SophieFree1 soph (@SophieFree1) reported

    @virginmedia I cancelled my account, paid a cancellation fee, and now getting emails about a missed payment for this month plus a late fee? I cancelled my account and paid a £58 cancellation fee for your terrible customer service and slow af internet 🙃

  • LucyJam Lucy Jamieson (@LucyJam) reported

    @virginmedia Pls can I have an update on where our new router is? We’re now day 3 of no internet. Promised a new router 3-5 working days. Can’t get through on your customer service line. Spending a fortune on data so we can work from home. Reduced to tweeting you. Thx

  • andylutwyche Andy Lutwyche (@andylutwyche) reported

    @virginmedia your #stayconnected is slightly ironic as you never respond to anything! Is there an internet issue in Worthing?

  • itsLiana Liana Rosenberg (@itsLiana) reported

    @virginmedia After an hour and half on hold yesterday, so not holding my breath now....Pls help. I don’t have much mobile network here to even tether 😭

  • Charlie8032Ivor double nutty (@Charlie8032Ivor) reported

    @virginmedia The number seems to be working again, I spoke to someone who was helpful but they said they needed to put me through to another number, after waiting on hold for a while they hung up and I got a message saying ‘this number has cleared’. This is appalling service.

  • somekinds Sergio colussi (@somekinds) reported

    @virginmedia should just close down for good. Day 24 with either no internet or slow intermittent service. I can’t get through to your customer service. OFCOM I’m coming

  • HowardLevy20 Howard Levy (@HowardLevy20) reported

    @virginmedia why are your customer complaints department not customer facing, is because they would be inundated????