Virgin Media Outage Report in Kimberley, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kimberley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kimberley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Kimberley, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Mansfield, Ilkeston, Alfreton, Kirkby in Ashfield, Selston and Derby.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
TV | |
| Mansfield |
Internet | |
| Nottingham |
Internet | |
| Ilkeston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kimberley, England
Latest outage, problems and issue reports in Kimberley and nearby locations:
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Andy Helson
(@andyhelson) reported
from
Nottinghamshire, England
@virginmedia Oh see, it’s up to me to chase you is it. I hadn’t realised that the delay in you contacting me was all my fault. I’ve logged my complaint (48 hours now) and still heard nothing back. Good to see Ofcom are on the ball.
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Paul
(@teaguestar) reported
from
Clifton, England
@virginmedia Your customer service ( that’s a complete trade description act wording) are shocking . 40 mins waiting cut off twice . Garbage
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Kev Aylett
(@kev_aylett) reported
from
Nottinghamshire, England
@virginmedia Doing it again tonight! It’s like 5pm comes and all speed disappears, tonight both download and upload are impacted! Throttling I understand for network reasons but there’s something else happening here
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia Yes I have contacted Virginmedia a couple of times. It looks like there is a problem in Nottingham NG16 area again. This is a common issue. Disconnections and lack of a quality service.
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
@virginmedia terrible customer service, my box is overheating, has done for around 2 days, we have to switch the box of for 5-6 hours then it comes back on, according to customer services nothing can be done until it happens again, then they will look at it. What a shambles
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James Watts
(@james_watts) reported
from
Sandiacre, England
@virginmedia The is letting me know. Downloads are very slow a video that would normally take 3 mins is now 40.
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Andy Helson
(@andyhelson) reported
from
Nottinghamshire, England
@virginmedia I repeat. I have made my complaint through your website, the bit where it says “make a complaint”. Perhaps you could explain why I need to make the same complaint twice. I take no joy from discussing this on an open forum either, I want a response from someone who can help.
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Steve Barlow
(@red_dog14) reported
from
West Bridgford, England
@dingdinghopkin @winnits @virginmedia Product good, terrible company.
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Nichola Amber Jade
(@nicnoodles19) reported
from
Nottinghamshire, England
@virginmedia There are around 6 members of my family who use Virgin media and we're quite happy to all call up and cancel our subscriptions and go to another provider
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia This could not have happened at a worse time for me. I'm happy to make them cups of tea if they fix the fault a little sooner.
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Andy Helson
(@andyhelson) reported
from
Nottinghamshire, England
@virginmedia They have not even acknowledged my complaint. Not even a “we are looking into this “ the only replies I’ve had have been your platitudes.
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Max Everett
(@MaxiiEverett) reported
from
Nottinghamshire, England
@virginmedia Morning my Virgin TV Go app saying I have to upgrade to receive live tv even though I already have the package already tried to install/uninstalling and sign in/out.... #help
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@Louise4Mh @virginmedia You wait till they try and rip you off by allowing reverse unsolicited text messages to your devices and charge you a £1 a message for a message never sent or received. Criminal.
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CharlieTango🚁
(@CharlieTango135) reported
from
Nottinghamshire, England
@virginmedia do sport subscribers get a discount on the football games @primevideosport are showing... poor quality picture for UHD 🤬
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@virginmedia My mum and dad are having issues with you guys. The broadband has been very slow yet they pay for 350, the upload speed is half the download which says it all. A technician came out and tried to install a new TiVo box, they have been charged £30 even though he didn’t
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia What would be really good is if you send out a message to your customers telling them there is an issue rather than leaving it to them to find out that they cannot use your services.
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia It's been like this for a while. I cannot rely on the service at all.
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
@virginmedia I am sorry, but what a shocking customer service, hardly speaking a word of english, patronising me as if I am setting it up wrong and going over what I have already done. Can I have someone english explain what us wrong. !!!!!
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kel pizzuti
(@kelpizzuti) reported
from
Nottinghamshire, England
@virginmedia It was TV you promised me one thing and then sent the contract through with the complete opposite, plus another £30. You also reckon there was no chat record to prove. LET DOWN.
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia The loss of service registration doesn't even work!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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rampagegamingleague
(@rampagegamingl1) reported
@virginmedia Thank you but It’s back up and running now. I appreciate your swift response here John, but being cut off to your phone support happens time and time again. It’s just not good enough.
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scott
(@ttocs84) reported
@BLUCHIP_STUDIO @virginmedia I think there just useless. I was ment to have WiFi installed on 21st of December, changed it to the 8th of jan and then on the 7th told me 3rd of February. No wonder there’s loads of deals on customers problem leaving.
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Michael Vanriel
(@michael_vanriel) reported
@virginmedia, The worst customers service ever, after for 67 minutes I encountered the rudest person did not even have the common curtesy of apologetic for the wait and then put me on hold and then cut the phone off.
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BLUCHIP - DEVELOPMENT STUDIOS
(@BLUCHIP_STUDIO) reported
@virginmedia With no reply on there I have tried calling and all they do is change WiFi channel and restart router and I then tweeted you again and got told to use your text service so I did an engineer was booked to come out but I had to cancel because I got a last min doctors appointment
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Steve Holt
(@SteveHolt_) reported
@SkittyBee @virginmedia I am having problems connecting devices in B92 and have been on hold for two hours waiting for an answer...
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Trikster65
(@Patsyno124) reported
@virginmedia my TiVo box has over heated 2 times in 4 days. It just stops working. I have to leave the box unplugged for 24 hrs for it to cool. I have tried In vain to get customer support by phone.I have up after a 45min hold. Chat is no use either as nobody seems to respond
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Cristiana Costa
(@CRISTIA41583607) reported
@virginmedia Nope! They have been able to find my details. Can I please have an email to cancel my broadband?
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Martin ATTRITION
(@attritionuk) reported
from
Coventry, England
@virginmedia Can you please just let me know what the "major problem"is that you report on the 150 number recorded message?
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ASimpleBear 🐻
(@Baloo_72) reported
@virginmedia Down again
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Francis Mirdad
(@FrancisMirdad) reported
@virginmedia I’ve just been on the phone to you for 3 hours trying to get my broadband issue resolved, only for your agent to put the phone down on me, I want you to call me back as I’m not spending another 3 hours trying get through and explain everything again.