Virgin Media

Virgin Media Outage Report in Kimberley, Nottinghamshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kimberley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kimberley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kimberley, Nottinghamshire, England 02/13/2026 20:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kimberley, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Mansfield, Ilkeston, Derby, Alfreton, Kirkby in Ashfield and Selston.

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City Problem Type Report Time
United KingdomNottingham Internet
United KingdomMansfield Wi-fi
United KingdomIlkeston Internet
United KingdomDerby Internet
United KingdomNottingham TV
United KingdomNottingham Internet

Community Discussion

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Virgin Media Issues Reports Near Kimberley, England

Latest outage, problems and issue reports in Kimberley and nearby locations:

  • IPSiara Ian Siara (@IPSiara) reported from Beeston, England

    @virginmedia can you explain how your customer services line was working up until the point I told you I wanted to leave, and since then you've cut me off 3 times in a row?

  • thedanwhite Dan White 💙 (@thedanwhite) reported from Nottinghamshire, England

    @virginmedia I have told you I have John! This is so frustrating! To repeat. I called last night, you sent me a SMS with a link that I followed (and did nothing to help!) and ended the call!

  • Marcussharp10 Marcus sharp (@Marcussharp10) reported from Nottinghamshire, England

    @bamford_tony @virginmedia mine always going down worst Internet provider going

  • aaronfarny_b B Farn (@aaronfarny_b) reported from Ilkeston, England

    Right @virginmedia is truly the worst internet - So I am looking to change providers as soon as possible - Not worried about TV packages etc as We are good with free view - can anybody recommend a ISP with a good monthly rate and none of the hidden fees etc?

  • thedanwhite Dan White 💙 (@thedanwhite) reported from Nottinghamshire, England

    @virginmedia To be sent another SMS and have the call ended? Awful service!

  • KeithCP2 Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia How can they be better connected when they have no working email and now no chat or Customer Service anynore been withtbem since 1999 Branson a Billionaire and can't have Customer Service via email anymore just public twitter, phone premium rate number no credit can't phone

  • thedanwhite Dan White 💙 (@thedanwhite) reported from Nottinghamshire, England

    @virginmedia The link says I can message you but no way to actually message you. This customer service is awful!

  • KeithCP2 Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia what a waste of time your agent Kath is not interested in helping all sge is interested in is getting the land line fixed it has not worked for 3 years not going to bother now Attrocious Customer Service I will be taking this further 23 years a Customer & can't help

  • KeithCP2 Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia Tell me how I can do that when I can't contact anyone, I can't ring without money, a Company like Virgin Media should have Customer Service Facility you don't now Sit a Course I have 2 Level 2 Certificates in #CustomerService

  • KeithCP2 Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia NO BECAUSE YOU HAVE BECOME UNCONTACTABLE A KING TERM CUSTOMER SINCE AROUND 1999 AND TREAT ME NOW LIKE SOMETHING YOU HAVE WIPED OFF THE BOTTOM OF YOUR SHOE HOME PHONE NOT WORKED FOR ABOUT 3 YEARS BUT STILL BEEN PAID FOR I SHOULD BE REFUNDED FOR THAT MAYBE I WILL CONTACT T.S.

  • fryingpantheist Charlotte 🐨 (@fryingpantheist) reported from Nottinghamshire, England

    @virginmedia Is there another issue in my area? My connection is actually worse today but the status page says it’s fine?

  • rwjdingwall Robert Dingwall 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 Reunite (@rwjdingwall) reported from Nottinghamshire, England

    @virginmedia Not a password problem. Login works fine via email clients on desktop and phone. Changed about 2 weeks ago in response to previous problem and worked fine then.

  • flyingscotsmin1 Dave Martin (@flyingscotsmin1) reported from Eastwood, England

    @virginmedia what's going on?? TV is still not working!! Tried resetting and still nothing.

  • helen6253 helen (@helen6253) reported from West Bridgford, England

    @virginmedia @BBCBreaking Is there a complete outage of Virgin Media email. All customers unable to get in? I have rung the call centre and have been given up to 48 hours for a fix!

  • fryingpantheist Charlotte 🐨 (@fryingpantheist) reported from Nottinghamshire, England

    @virginmedia I’m just trying to figure out if it is still an area problem

  • thedanwhite Dan White 💙 (@thedanwhite) reported from Nottinghamshire, England

    @virginmedia any reason why I have been struggling for weeks to access Sky Sports Football and Cricket in HD. Fancy giving me a refund for not providing a service I pay top whack for?

  • fryingpantheist Charlotte 🐨 (@fryingpantheist) reported from Nottinghamshire, England

    @virginmedia good morning; I’m not sure what work was happening in the area yesterday, but since your engineers were around my internet is ver intermittent. I’ve tried restarting the router and it’s still just awful. I’m trying to wfh and it’s very difficult at the moment

  • rwjdingwall Robert Dingwall 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 Reunite (@rwjdingwall) reported from Nottinghamshire, England

    @virginmedia Regular malware scans on laptop and desktop. Your agent told me this was an identified problem being fixed at your end.

  • robhollanduk Rob Holland ⚽️🏐 (@robhollanduk) reported from West Bridgford, England

    Shocking customer service from @virginmedia this week for mobile account setup for my son. Didn’t port his number over on Monday as promised & then agent hung up on me when I rang today to complain. I wasn’t abusive and I didn’t shout, but I do expect my complaint to be taken

  • thedanwhite Dan White 💙 (@thedanwhite) reported from Nottinghamshire, England

    @virginmedia I am not sure why you are not getting this. I get this error on my Primary box but not the secondary box. I have ran the link and checked my acc for the service check and the issue is not listed! Not happy!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • srk_xxx 🌹 (@srk_xxx) reported

    @virginmedia the absolute worst customer service in the world and even shittier mobile signal

  • milenavincic milena (@milenavincic) reported

    @virginmedia #fail once again by VM - broadband down since this morning, kids doing remote lessons from home as school closed and there is a fault you are aware of that will be fixed by 3pm just in time for the end of the school day 👏🏻

  • nimitatata Nimita 🦋💕 (@nimitatata) reported

    @virginmedia Yes I have. I was trying to speak to someone in the billing department to speak to someone regarding the issues. It’s not fair to pay for a service if we’re not getting it. The rep didn’t even listen to what I was saying the passed me on to technical support!!

  • ohmyDV Daniella (@ohmyDV) reported

    I’ve never understood people saying @virginmedia is so bad UNTIL RECENTLY WHEN ALL MY INTERNET IT DOING IS NEVER WORKING

  • CollinsCAA CollinsCAA (@CollinsCAA) reported

    @virginmedia internet is down for the 3rd time this year! It’s been down since 11:00am.

  • kirkycando MARK KIRK (@kirkycando) reported

    @virginmedia when you are "upgrading your network" Don't you think that you should inform your customers that the internet will go off ! You know about it yet you just can't be bothered. We were just on a very Important conference call that was disconnected.Had we know prior!

  • ohmyDV Daniella (@ohmyDV) reported

    I’ve never understood people saying @virginmedia is so bad UNTIL RECENTLY WHEN ALL MY INTERNET IS DOING IS NEVER WORKING

  • Bashhh_EU Bill (@Bashhh_EU) reported

    @virginmedia Your internet service is ******* ****.

  • abj_Jess Jess C. (@abj_Jess) reported

    @virginmedia Write a letter? For the effort I might as well pop in and see them. And here’s where the customer service falls down for me - it’s not quicker to call them (I’ve proven that several times) and the idea that nobody there has an email address is ridiculous.

  • abj_Jess Jess C. (@abj_Jess) reported

    @virginmedia Or they’ll hang up. Again. You see the frustration? Tell you what. I’ll just go ahead and stop paying the bills and when the debt collectors come knocking I’ll show them this conversation and say “even though I couldn’t get through to them on the phone, I still informed them.”