Virgin Media Outage Report in Kimberley, Nottinghamshire, England

Problems in the last 24 hours in Kimberley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kimberley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Kimberley, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Mansfield, Ilkeston, Derby, and Alfreton.

City	Problem Type	Report Time
Nottingham	Internet	2 days ago
Mansfield	Total Blackout	3 days ago
Mansfield	Wi-fi	4 days ago
Ilkeston	Internet	4 days ago
Nottingham	Wi-fi	5 days ago
Derby	Internet	6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Kimberley, England

Latest outage, problems and issue reports in Kimberley and nearby locations:

• 
  trevor tuffin (@trevortuffin) reported 2 minutes ago from Blackwell, England

  I CAN TELL YOU NOW VIRGIN MEDIA I WILL DEFINATELY NOT BE RENEWING MY CONTRACT WITH YOU AGAIN EVER WHEN MY CONTRACTUAL TIME IS UP YOUR COMPANY WILL BE HISTORY I AM SICK TO THE BACK TEETH OF YOUR INTERNET SHODDY SERVICE CONSTANTLY DROPPING OUT.

• 
  Claire Glenton (@claireglenton) reported 3 minutes ago from Nottinghamshire, England

  @virginmedia We have tried this and have got nowhere. @MartinSLewis are Virgin Media on your radar for poor service and terrible customer service. @broadbanduk this service from VM is non-existent and there is no way to contact them for a reliable solution.

• 
  Claire Glenton (@claireglenton) reported 5 minutes ago from Nottinghamshire, England

  @virginmedia I don’t have one that I can see. I shall make another complaint and also include how long it took someone to even acknowledge me on Twitter. In fact it was only when I cc’d in other recognisable figure heads that I even got a reply.

• 
  That There PLEB (@TT_PLEB) reported 5 minutes ago from Hucknall under Huthwaite, England

  @virginmedia WiFi down, AGAIN, Ethernet devices working fine, just wireless that isn't working. Happening more and more recently and it's getting absolutely infuriating.

• 
  Claire Glenton (@claireglenton) reported 13 minutes ago from Nottinghamshire, England

  @virginmedia @MartinSLewis @BBCWatchdog I have tried all these methods and no one can help with my WiFi issue! I can’t get through on the phone have tried daily for weeks. I have even sent complaints and had no reply.

• 
  I NeedADream-Y1choir (@castusthered) reported 15 minutes ago from Nottinghamshire, England

  @jeremycorbyn Don’t tell @virginmedia my wifi is **** as it is without more using it

• 
  Matthew Nash (@MJNashy) reported 17 minutes ago from Hucknall under Huthwaite, England

  Is the picture quality a @virginmedia problem or a @SkySportsBoxing @SkySports problem? Either way can it get sorted please!? If not who do I complain to because for £25 this isn’t good enough! #AJPULEV #PPV #BOXING

• 
  Claire Glenton (@claireglenton) reported 19 minutes ago from Nottinghamshire, England

  @virginmedia have called everyday for weeks keep getting cut off! Have tried the text service and got no where! Contacted via FB/Twitter and nothing. Internet is slow-non existent and TV has been glitching for months! No idea where else to turn as impossible to speak to anyone!

• 
  Gareth Smith (@gaz_smith123) reported 24 minutes ago from Ilkeston, England

  @virginmedia have you got problems in area 30? My connection keeps dropping out!

• 
  Claire Glenton (@claireglenton) reported 25 minutes ago from Nottinghamshire, England

  @virginmedia I don’t have one that I can see. I shall make another complaint and also include how king it took someone to even acknowledge me on Twitter. In fact it was only when I cc’d in other recognisable figure heads that I even got a reply.

• 
  PriPri🐼✨ (@Frizzx) reported 27 minutes ago from Mansfield Woodhouse, England

  @virginmedia worst WiFi ever! How am I meant to work when the WiFi keeps cutting out! 🤬

• 
  Cameron Clark (@Camclarky) reported 33 minutes ago from Nottinghamshire, England

  @virginmedia hi guys, my TV box has lost all its power, tried calling the phone line but all the automated service cut me off saying our service is normal.

• 
  Marie Reynolds (@portergill) reported 34 minutes ago from Clifton, England

  @virginmedia any known problems ng11 area. I can’t run a test it keeps failing, internet constantly dropping out tonight. Problems on and off for about a week now

• 
  Mr T O'regan (@Taidhgh) reported 35 minutes ago from Beeston, England

  @virginmedia service in NG8 #Nottingham becoming an expensive joke. Now apparently likely to be intermittent until 3pm for 'improvements' but no notice given? Great service guys. #planning

• 
  Claire Glenton (@claireglenton) reported 38 minutes ago from Nottinghamshire, England

  @virginmedia I’m not sure how long they will take as I sent the complaint on 16th December. So almost a month!

• 
  Claire Glenton (@claireglenton) reported 42 minutes ago from Nottinghamshire, England

  @virginmedia I will send another complaint now. I am@just trying to find out how to cancel the service through the ‘text service’

• 
  Claire Glenton (@claireglenton) reported 48 minutes ago from Nottinghamshire, England

  @virginmedia Reference: C-1501213540 I have asked to be disconnected after another day of not being able to get the issue fixed.

• 
  Amanda (@imageprincess) reported 49 minutes ago from West Bridgford, England

  Help @virginmedia - you tell me to upgrade online but It says I can't! Half of your help pages go to an error page and sorry the rest of us are running customer care services during COVID! I want to self serve but can't and you expect me to stay on the phone for an hour!

• 
  trevor tuffin (@trevortuffin) reported 52 minutes ago from Blackwell, England

  MESSAGE TO VIRGIN MEDIA IF MY INTERNET DROPS OUT AGAIN ONCE MORE I WILL DEFINATELY CANCEL MY CONTRACT FOR BREACH .

• 
  andrew anthoney 🍋 (@andytoon30) reported 58 minutes ago from Mansfield Woodhouse, England

  @EE your network seems to be down again this is the 2nd time since Friday. I have done a coverage checker and asked to be kept updated. Latest update 8hrs.... great, it’s a good job I have @virginmedia for my Wi-fi so I can still use internet. ng18 area

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rob (@rbartn_) reported 6 minutes ago

  @virginmedia Yes, I know all of this. I've been through it all twice a week when I phoned your customer service to find out the progress of the fix (spoiler alert, no progress). Your whole system is a shambles. The issue doesn't show on your status sites. I don't get refund/alternative etc

• 
  Rob (@rbartn_) reported 8 minutes ago

  @virginmedia Over a month isn't quick, especially with no alternative provided. I can't even plan ahead because you'll only ever give estimates of 5 days for the fix to happen (30 days is more than 5, just saying)

• 
  Andy Osira 🇺🇦 (@AndyOsira) reported 15 minutes ago

  @virginmedia given how your company have behaved leading to us wanting to leave and this further IM Bot nonsense I'm not sure there is any point in me wasting another 3 hours of my life raising a complaint with you; however, @ofcom may be interested in the facts which I think break UK law

• 
  PD (@Paul_D_2011) reported 19 minutes ago

  @virginmedia Hopeful the refund should be made within 24hrs. Irritating that it happened at all tho. I think when I had no dial tone and plugged the phone back into the wall socket, calls diverted to vm help, but charged as if I had used the alternate contact number, rather than 150.

• 
  Rob (@rbartn_) reported 21 minutes ago

  @virginmedia Yes and your engineers clearly don't have a clue what the problem or resolution is, so they should provide a long estimate and alternative services so people aren't paying for something they can't use.

• 
  Andy Osira 🇺🇦 (@AndyOsira) reported 23 minutes ago

  @virginmedia a VirginMedia IM Bot texted me and offered a free month continuation (in case your new supplier lets you down) then when I agree changed all the T&Cs !! #totalscam #gotcha

• 
  Rob (@rbartn_) reported 24 minutes ago

  @virginmedia And no matter how many times I complain on here or on the phone absolutely nothing gets done and I don't have a working internet solution. Honestly I don't even know why I revived this, VM aren't going to sort my issues or sort out an alternative anyway.

• 
  PD (@Paul_D_2011) reported 26 minutes ago

  Suggest all using @virginmedia telephones to check call charges for August around the time of their switch to fibre. Initially, I had no dial tone, reported it and whilst fixing the issue, engineer made 2 calls for which I was charged. Now 25 mins on phone getting refund 😤

• 
  Ian (@Ian__72) reported 30 minutes ago

  @virginmedia It's now connected, says poor in areas and pods will help. Doesn't tell you how to order them on the app

• 
  Julie Allen (@joolie01484) reported 31 minutes ago

  @virginmedia you really should be ashamed of your installation and customer services team - 3 months no installation, just didn’t turn up , no explanation , complaint remains ignored and unanswered but apparently closed because you don’t have a satisfactory response 😡