Virgin Media Outage Report in Kimberley, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kimberley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kimberley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Kimberley, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Derby, Nottingham, Ilkeston, Mansfield, Alfreton, Kirkby in Ashfield and Selston.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Wi-fi | |
| Ilkeston |
Wi-fi | |
| Nottingham |
Wi-fi | |
| Ilkeston |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kimberley, England
Latest outage, problems and issue reports in Kimberley and nearby locations:
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Matt
(@jamawoki) reported
from
Radcliffe on Trent, England
@virginmedia I’ve been on hold for over 50 mins and now the hold music has stopped and it’s just static - but still connected. Help!!
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Tom Jepson
(@thepixelgrid) reported
from
Nottinghamshire, England
@virginmedia The postcode check shows no issue but, when there are two engineers (I hope) outside fiddling in the junction box and my hardware test says there’s no signal coming in I imaging it’s probably ***** for now. Really not ideal...
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martyn english
(@martynenglish2) reported
from
Blackwell, England
@virginmedia I have attempted to upgrade my package via phone at 9.30 this morning and was informed that the requested would be done “ within the hour “ Over four hours later I’m still waiting, tried to call back and gave up after 25 minutes on hold. Help !
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Nigel Hudson
(@nghudson) reported
from
West Bridgford, England
@virginmedia ...and we’re down again! An issue with broadband somewhere in my area.
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I NeedADream-Y1choir
(@castusthered) reported
from
Nottinghamshire, England
@michaelanffc @Tonydaw00000735 @DaleHaywood @virginmedia @Beeboy0138 Games awful you’re not missing anything 😂
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austen blakemore
(@austenblakemore) reported
from
Stapleford, England
@BBCWatchdog I’ve had nothing but problems with our Virgin Media wifi
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Tom Patterson
(@TAPatto) reported
from
Nottinghamshire, England
Today's @virginmedia update: I've had 2 separate phone calls from different members of the Customer Retention Team asking if I want to sign back up with them or add any other services to the open phone line. Errrrr..... NO! 😡
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Sataana
(@MrSataana) reported
from
Annesley, England
Isn't it ironic, that when you do a special stream, @virginmedia always seems to go down... I'll try again tomorrow!
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Carol ✨
(@CarolSaysThings) reported
from
Nottinghamshire, England
@rahman_younus @virginmedia I’m with three as well, and it’s been a bloody awful week 😒
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Tom Patterson
(@TAPatto) reported
from
Nottinghamshire, England
@virginmedia We've also never used the phone line or number, so not happy to pay for a service that we only ever had to facilitate Virgin services that we cancelled in July. Had just assumed keeping the number would make life easier! How wrong I was!
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Tom Jepson
(@thepixelgrid) reported
from
Nottinghamshire, England
I get back from my meetings in town only to find @virginmedia are messing with the internet outside and I’ve got no service. I should have stayed in the co-working space...
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Will
(@Wilko0103) reported
from
Nottinghamshire, England
@virginmedia I've been suffering from 20-40% packet loss on my broadband for 2 weeks now, I've called up the service team multiple times and I've been given a different date on which it will be fixed 28th,29th,31st and now the 4th I'd like some clarity with what's happening
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austen blakemore
(@austenblakemore) reported
from
Stapleford, England
@virginmedia Without sounding rude I’ve lost interest in anyone from Virgin media helping me, I get absolutely no where every time :-(
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Tom Jepson
(@thepixelgrid) reported
from
Nottinghamshire, England
@jbjon @virginmedia Fix by 7pm or so the service status page says... I’m not counting my chickens, TBH. 4G tethering seems to be pretty swift for now.
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Steve Sulley
(@SteveSulley1) reported
from
Nottinghamshire, England
@1robeson @virginmedia Any joy .. still not working
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martyn english
(@martynenglish2) reported
from
Blackwell, England
@virginmedia I have now been without my broadband for over 24 hours, are we anywhere near a resolution. A reply was expected last might but not received
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Matt
(@jamawoki) reported
from
Radcliffe on Trent, England
@virginmedia Thanks for relying! No difference on reboot and I only have wireless. It’s actually giving less than it did before the upgrade haha. Also I stayed in for an engineer last week who never turned up 😬
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Will
(@Wilko0103) reported
from
Nottinghamshire, England
@virginmedia There is no fault listed on the website yet when we call we get an automated message saying there's been problems in our area, we can't even use the internet due to the connection being awful
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Mark Butterworth
(@markyb82) reported
from
Nottinghamshire, England
@timmy5686 @virginmedia Yeah been there before, the complaint takes just as long but they prob will not charge you for the downtime and call it compensation. Good luck in getting it sorted 😊
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Matt
(@jamawoki) reported
from
Nottinghamshire, England
@virginmedia Hey there! Thanks for replying. No I waited another 40 mins and then gave up - I rang this morning but of course I’ve had to go to work and they can’t help me unless at home lol. I was upgraded to 200mb but only ever get 40 (once 212!) :(
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Carol Williamson
(@carolwilliamson) reported
@virginmedia I joined online on 13th November 2020, your acknowledging email stated I would receive a contract in the post. I was to sign and return a copy. I had enough trouble with a delayed installation and hands up never chased. Not on my online account either.
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Brighton Food Factory Iain
(@sevenbeescafe) reported
@virginmedia Think I’ll just talk to one of your rivals instead. As a potential new customer I’m sure I’ll get the attention I don’t seem to merit as an existing customer. Given I’ve probably spent over £10,000 with you as a long term customer, it seems odd I can’t just be offered a good deal
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BeccaSomething
(@BeccaSomething) reported
@virginmedia Yes. I pressed it down for the required amount. Intermittent upload speed dropping out still persists.
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Jan Norton 💙
(@pollygarter) reported
@virginmedia hanging on the phone for over an hour about an appalling WiFi signal. Have tried all the help page suggestions. I just want to speak to someone. This service is an insult .
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Claud Burkinshaw
(@ClaudBurkinshaw) reported
@virginmedia Why sell a WiFi service that can only be achieved by wired means?....that's the idea of wireless...who plugs devices in nowadays? This isn't the 80's, when are you going to catch up with the rest of the providers? It's pointless having a 300meg line and getting nowhere near that.
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victoria stone
(@victori84368888) reported
@virginmedia Thank you for responding. Each time the broadband has dropped your checker identifies no issues in my area. I’ve followed all advice, to no avail.
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Andy Quinn
(@AndyQuinn_Fire) reported
So after calling @virginmedia in November to be disconnected because I never want anything to do with them again. They collect all of my equipment and confirm our contracts have ended. Only to find they have continued to bill me for 3 months. Ring today to ask what’s going on…
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Brighton Food Factory Iain
(@sevenbeescafe) reported
@virginmedia Your WhatsApp service means you contact me when you’re ready not when I am. So if I don’t respond immediately to your first message I go to the back of a 2-4 hour queue.
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Lincoln
(@Lincoln00607835) reported
@virginmedia I have done a full reset and it is still getting same message I have an engineer booked for tomorrow I have just had the box under 2 weeks and it's not working very disappointed
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Brighton Food Factory Iain
(@sevenbeescafe) reported
@virginmedia “Do all we can” to me doesn’t equate with making me log in over & over with a bot or waiting for very long periods in a phone queue because of ‘unexpectedly high demand’ for your customer services team. Why can’t I just log in & request a cus service call?