Virgin Media

Virgin Media Outage Report in Kimberley, Nottinghamshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kimberley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kimberley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kimberley, Nottinghamshire, England 11/29/2025 00:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kimberley, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Derby, Ilkeston, Mansfield, Nottingham, Sutton in Ashfield and Alfreton.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerby Internet
United KingdomDerby Internet
United KingdomIlkeston Internet
United KingdomDerby Wi-fi
United KingdomIlkeston Wi-fi
United KingdomIlkeston Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Kimberley, England

Latest outage, problems and issue reports in Kimberley and nearby locations:

  • Camclarky Cameron Clark (@Camclarky) reported from Nottinghamshire, England

    @Miss_Deacon9l @virginmedia I'd ask to speak to a manager, absolutely appalling customer service!

  • lolom5m5 HaloOolee (@lolom5m5) reported from West Bridgford, England

    @virginmedia I moved to new house and I’m struggling with moving my internet. No one help me, live chat , phone call, moving team 💔💔. Each services have transferred me to other by answer machine !!!! What happened !!!

  • LauraPlumbley Laura Plumbley (@LauraPlumbley) reported from Kimberley, England

    @virginmedia my order has been parked since the 14th the customer service team are supposed to be getting in contact? Have tried calling with no answer and then the call was just cut off. I really need to get this sorted

  • owen40uk owen scrimshaw (@owen40uk) reported from Beeston, England

    @virginmedia @Moz10Paul Why is it that your customers have to tell you it’s not bloody working before you decide to admit an issue not impressed or happy

  • AndyPusey Andy Pusey (@AndyPusey) reported from Nottinghamshire, England

    Any of my pitiful number of followers thinking joining virgin media ? DONT. Their service is pitiful and they can **** up the un-fuckable. . Two hour hold not for something they promised was sorted last months. £223 taken from my acc not due. Hate the *******.

  • CarlyssWorld Carly (@CarlyssWorld) reported from West Bridgford, England

    @virginmedia unsure why I’m paying for high speed wifi, when it’s gone terribly slow and your tech guys tell me that all my devices should be connect by a wired connection at all times... 🙄 #whatajoke

  • followmeplz39 natasha lewis 39🇬🇧 (@followmeplz39) reported from Nottinghamshire, England

    @virginmedia Yes its a problem everywhere not my box

  • Neilelse1974 Neil else (@Neilelse1974) reported from Chellaston, England

    @virginmedia I need to book an engineer visit, meant to work from home but can’t due to your broadband. Have tried everything advised but nothing .. 1.35mb download please help !

  • Walpie27 Steve (@Walpie27) reported from Nottinghamshire, England

    @virginmedia So is there still no solution to this? It is definitely a site issue

  • katephus kate kells (@katephus) reported from Ilkeston, England

    @virginmedia our router has stopped working leaving us without broadband or the telephone and we have been unable to get through to anyone who can help. You just hang up. Fuming!!!! Get in contact ASAP

  • TuesdyB Tuesdy Burgin (@TuesdyB) reported from Ilkeston, England

    @virginmedia Is the service down in the DE7 area? Everything looks like its working but we have no internet connection.

  • red_dog14 Steve Barlow (@red_dog14) reported from West Bridgford, England

    @virginmedia could you tell me what’s the issue with the picture in NG2 & NG11 watching the Forest v Fulham game? It’s pixelating & unwatchable a lot of the time

  • codeprint Phil Simpson (@codeprint) reported from Nottinghamshire, England

    @KMShaw75 @virginmedia Problem is.....their broadband is so much faster than others companies on offer, but on this occasion it’s my Mum’s and she’s given up are online gaming fix now so speed isnt as important as quality of customer service.

  • JUNIORC4RT1ER 🔥 𝓙𝓾𝓷𝓮𝓬𝓱𝓲 𝓒𝓪𝓻𝓽𝓮𝓻®️❄️🚀🇯🇲 (@JUNIORC4RT1ER) reported from Nottinghamshire, England

    Pmsl blaming virgin media on having no signal LMFAO 😆 #NS10v10

  • followmeplz39 natasha lewis 39🇬🇧 (@followmeplz39) reported from Nottinghamshire, England

    Is anyone's @virginmedia not working??

  • psanchezc Patricio R. Sanchez (@psanchezc) reported from Beeston, England

    @virginmedia internet not working! All lights and signal showing as normal but all devices not having internet access! NG9 2QZ

  • Walpie27 Steve (@Walpie27) reported from Nottinghamshire, England

    @virginmedia Ok, but surely it’s a site issue.

  • psanchezc Patricio R. Sanchez (@psanchezc) reported from Nottinghamshire, England

    @virginmedia @0rochi I’m with the same issue. All looking normal but no able to open any website and mobiles desconnected too!

  • aaryannax DjAaryAnnaleise🇯🇲💕 (@aaryannax) reported from Nottinghamshire, England

    virgin media down again? lol i’m tired

  • rikkiwalker Rikki Walker (@rikkiwalker) reported from Annesley, England

    Let down by both @TravelodgeUK and @virginmedia in one weekend. I must be a lucky guy :/

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • SammieJHalley Sammie J Halley (@SammieJHalley) reported

    @virginmedia I had a payment agreement and extension due to my bill being higher as I upgraded. I have the message confirming payment plan for 26th. All my services have been suspended and nobody will help me. I have the message here agreeing this and I can’t believe nobody is helping

  • ibrahim_gts ibrahim (@ibrahim_gts) reported

    @virginmedia I’ve called since then & notified various teams on the following dates - 17th,19th,20th no one is taking accountability and numerous occassions i have requested to have my complaint escalated to a senior manager or case handler. I’ve outlined I’m not happy to close the complaint

  • robin_haughan Robin haughan (@robin_haughan) reported

    @virginmedia So what’s the plan for correcting this - I have a mobile phone number which I need and it has not been working for 8 weeks I need to know what actions are being taken to resolve the issue and by when as being patient is getting me nowhere

  • mjlclocky MJ L (@mjlclocky) reported

    @virginmedia Yeah …after some 20 years, even from NTL days, price just keeps creeping up….I’m going to try another provider after the latest price increase. I tried ringing in but was a long delay. I don’t have a landline. So wish there was an option to cancel online.

  • emjandrew Emily (@emjandrew) reported

    @virginmedia Maybe you should invest in employing more people so that the wait time isn’t 4+ hours to get help!? Just a thought

  • Leechamberzzzz Lee chamberlain (@Leechamberzzzz) reported

    @virginmedia Hello, I did call your team on Thursday 13th and was told it was all sorted. Yet I’ve received more emails and I called today and they would not help me, can someone who knows what they’re doing please contact me? Preferably management , thanks

  • danz04 Joshua Daniels (@danz04) reported

    @virginmedia can you please get in touch with me, Was on hold for over an hour and then the phone cut of, third time that has happened in a week, it is impossible to get in touch with you to fix problems with your shoddy internet!

  • SorinaA27 Sorina (@SorinaA27) reported

    @virginmedia #virginmedia !!! waiting for HOURS just to cancel a service ! and then being asked the same stupid questions by different agents! it's unacceptable!! get more customer service, or just put a CANCEL SERVICE button on the web account!

  • OlaAweo Ola Aweo (@OlaAweo) reported

    @virginmedia My bill is consistently incorrect and has been for the last 4 months. Different advisors have tried different things to fix it but each month when it is generated I need to contact CS to rectify it.

  • SorinaA27 Sorina (@SorinaA27) reported

    get more custome service #virginmedia waiting for hours just to cancel a service is unacceptable! just out a CANCEL SERVICE button on the web account!