Virgin Media

Virgin Media Outage Report in Kimberley, Nottinghamshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kimberley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kimberley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kimberley, Nottinghamshire, England 12/16/2025 17:35

December 16: Problems at Virgin Media

Virgin Media is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Kimberley, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Mansfield, Derby, Ilkeston, Sutton in Ashfield and Alfreton.

Loading map, please wait...
City Problem Type Report Time
United KingdomNottingham Total Blackout
United KingdomMansfield Total Blackout
United KingdomMansfield Internet
United KingdomDerby E-mail
United KingdomIlkeston Wi-fi
United KingdomDerby Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Kimberley, England

Latest outage, problems and issue reports in Kimberley and nearby locations:

  • castusthered I NeedADream-Y1choir (@castusthered) reported from Nottinghamshire, England

    @Gordonturner3 @virginmedia Where did you get this from? Any link? Our WiFi is terrible in NG3

  • paulwitneyphoto paulwitneyphoto (@paulwitneyphoto) reported from Ruddington, England

    @virginmedia No, I don't want to do things by text, I want you to ring us, (an English speaking person not a call centre in Delhi) I am a paying dissatisfied customer!🤬

  • castusthered I NeedADream-Y1choir (@castusthered) reported from Nottinghamshire, England

    Internet absolute garbage all week again @virginmedia in NG3 . And yes I’ve reset it over and over . Definitely time to give up and find something better

  • paulwitneyphoto paulwitneyphoto (@paulwitneyphoto) reported from Ruddington, England

    @virginmedia 1hr 50mins on the phone, mostly on hold, spoken to 4 people, 3 of which bairly spoke english and still no further forward, website not helpful either. Worst service I've ever experienced. @Ofcom

  • paulwitneyphoto paulwitneyphoto (@paulwitneyphoto) reported from Ruddington, England

    @virginmedia Adding my wife's phone to the internet/tv package which should include 1, 5G phone, you need to get your customer service sorted out and people who speak English to a higher standard or better still have English speaker #dissatisfiedcustomer with @virginmedia

  • Battlemuch4WW Steve Battlemuch (@Battlemuch4WW) reported from Nottinghamshire, England

    @virginmedia - losing any faith here - an hour on hold on Friday and another hour today. Appreciate the issues with staff working hours but you need a better way for customers to engage. I’m trying to address an increase from £43 to £59 for broadband costs! Maybe it’s time I left

  • ceejay278 Cathy Stoddart (@ceejay278) reported from Nottinghamshire, England

    @chlosharpp @virginmedia @neckdurp Did you get through yet? Ridiculous when you only want to transfer your service to your new flat! 🙄

  • castusthered I NeedADream-Y1choir (@castusthered) reported from Nottinghamshire, England

    @michelepotter11 @virginmedia Yeh same problem we’re having. Everyday the same

  • NoGuyTest786 NoGuyTest (@NoGuyTest786) reported from West Bridgford, England

    @virginmedia @virginhelp any help with this yet?

  • rigg0o RIGGO (@rigg0o) reported from Eastwood, England

    Class when you wanna cancel @virginmedia and the gobshite operater cant get it in her thick skull and barraging you with other shite deals to then put the phone down. Times must be hard for mr branson, please liquidate.

  • NoGuyTest786 NoGuyTest (@NoGuyTest786) reported from West Bridgford, England

    @virginmedia Just spent 30 minutes on this text bot and it's very frustrating, they have only just taken my details from me after 30 minutes and can only communicate by sms which is useless, I'd rather wait on a phone line, shocking service, also the English is bad

  • paulwitneyphoto paulwitneyphoto (@paulwitneyphoto) reported from Ruddington, England

    @virginmedia You are clearly having a laugh at our expense. How do we complain about the service by @virginmedia @Ofcom

  • deb_the_dj Deborah Marshall 💙 (@deb_the_dj) reported from Sandiacre, England

    @virginmedia It drops out for a few minutes, then restarts, there is nothing I can see on your service page that helps with that. I'll try the factory reset, its the only thing I haven't tried.

  • Chops_Wallage Michael Wallage (@Chops_Wallage) reported from Ripley, England

    @virginmedia customer care should be renamed ‘customer don’t give a ****’ How long waiting to speak to someone...??? #rubbish #crapservice

  • ilsonnut43 adrian dilks (@ilsonnut43) reported from Ilkeston, England

    @virginmedia why is my wifi so poor when I pay for the top bracket of broadband,my router is always cutting out ,really really fed up with it ?

  • lees_vi kevin lees (@lees_vi) reported from Nottinghamshire, England

    @LeslieH24367191 @YorkshireLady3 @afneil There’s already a petition targeting companies like virgin media asking them not to advertise on it(and it’s not even running yet) I know what I’d do if I was a virginmedia customer if they did

  • 64derby paul (@64derby) reported from Duffield, England

    @virginmedia just installed virgin broadband 350 today ! only getting 5 mbps in my study.. phoned customers services for a booster to be told none in stock and phone back in 2 weeks.. took me over an hour to speak to a person in India who couldn’t help

  • _teecarts tia carter🥑 (@_teecarts) reported from Eastwood, England

    virgin media is down in my area so looks like i can’t work👏🏼

  • GodberKen Ken Godber (@GodberKen) reported from Annesley, England

    @virginmedia hi - I have a sim only mobile contract that's not been used for at least 18mths. I've stopped the DD as I'm unable to simply cancel via website and the number quoted to call doesn't work. I've got nowhere to go with this problem now.

  • WafcSean Sean (@WafcSean) reported from Nottinghamshire, England

    Imagine your internet going off at 2 minutes past the hour every single hour like clockwork and having to listen to Virgin Media play crap pop music down the phone for 30 minutes to probably not even fix it. 🙄

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • nicholapritcha4 nichola pritchard (@nicholapritcha4) reported

    @O2 hey, can someone help me please? i should have double data with the virgin media volt thing but i don't, also it saying my data is nearly all used up since i upgraded the other day, don't understand how?!

  • tonytay1957 Tony Taylor (@tonytay1957) reported

    @virginmedia Shame no one cares in Virgin Media about customer service

  • SwannyMediaMan Dave Swanton(Swanny) (@SwannyMediaMan) reported

    @virginmedia Been there can’t find an answer. The speed is so slow or in my house won’t work upstairs

  • PremT82 Prem (@PremT82) reported

    @virginmedia why does your broadband keep cutting out every now and then? Both WiFi and wired connections just stop working, . Everytime we check the service and call your helpline they say there's nothing wrong with it....been going around in circles for months!

  • HistoryShawV Vinnie Shaw 🇺🇦 (@HistoryShawV) reported

    Is there a worse broadband provider than @virginmedia? Spends more time down than actually working

  • SwannyMediaMan Dave Swanton(Swanny) (@SwannyMediaMan) reported

    @jameshjourno @ThreeUK Our @virginmedia at home is crap. So slow and when I run my mobile phone on the internet its woeful. Never mind renewal date looms

  • JackieThomson70 Jacqueline Thomson (@JackieThomson70) reported

    @virginmedia I am disgusted with the level of customer service. We have no picture or very pixilated picture, unbeatable to watch. We were told it was fixed, It's just same, another engineer visit booked. Won't take money off bill as not lost FULL signal! Moving to SKY me thinks!

  • mybreakingviews My Breaking Views (@mybreakingviews) reported

    Virgin Media is the absolute worst company I have ever had to deal with in my life.

  • SandraIronside Sandra Ironside (@SandraIronside) reported

    @virginmedia when will Virgin be educating themselves about dementia and how to support these customers and their families if there is a problem? Today I’ve seen no evidence they care.

  • RufLrilg Heartless Angel (@RufLrilg) reported

    @virginmedia Need to report a damaged cabinet in the SR4 area. Doors have been off for weeks now, and the bottom of the box itself seems broken, so it might need a whole replacement. I tried to fill out the form on the website but i don't think it worked.