Virgin Media outages and service status in Kimberley, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- Virgin Media generated 1 outage signal in the last 24 hours around Kimberley, including 1 direct report.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received Apr 9, 11:42 AM GMT+1.
- Internet (80%)
- Wi-fi (20%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Kimberley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kimberley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at Virgin Media
Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kimberley, England
The most recent Virgin Media outage reports came from the following cities: Derby, Nottingham, Ilkeston, Mansfield, and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 31 minutes ago |
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Internet | 12 hours ago |
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Wi-fi | 19 hours ago |
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Internet | 1 day ago |
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Internet | 2 days ago |
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Internet | 5 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Kimberley, England
Latest outage, problems and issue reports in Kimberley and nearby locations:
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Jonathan SC ن Esq. (@jonathansc) reported from Wilford, England@virginmedia Service now restored - thank you. What is your plan to ensure we do not again lose service when #NFFC are playing next weekend ?
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Jonathan SC ن Esq. (@jonathansc) reported from Wilford, England@virginmedia To seem to pick live football for your outages - is this a coincidence ? As you understand by frustration - what are you doing to reduce the frequency of loss of service ?
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🍂🍁J e s s i e 🍁🍂 (@xxjessiedavis) reported from Nottinghamshire, England@virginmedia It’s not working I’m trying on my laptop and still nothing!!
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Matthew Theobald (@DirtyLyle) reported from Clifton, England@virginmedia Yeah that’s what I don’t last night for an hour - and an engineer was booked for this afternoon - who never showed!!
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James Armstrong (@iamj_armstrong) reported from Beeston, England@virginmedia There isn’t an outage. I have been told it may be a line fault but the hub was fine yesterday afternoon
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🍂🍁J e s s i e 🍁🍂 (@xxjessiedavis) reported from Nottinghamshire, England@virginmedia Hi! My wifi is very slow and keeps cutting in and out plus I never get a good signal with my wifi at the other side of the house in which case I need a wifi booster, and my phone I have a contract with you and the signal is awful!! I should be getting 5g but I don’t!!
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Jonathan SC ن Esq. (@jonathansc) reported from Wilford, England@virginmedia 40 mins on and no update - are your staff actively working on restoring service ?
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🍂🍁J e s s i e 🍁🍂 (@xxjessiedavis) reported from Nottinghamshire, EnglandVirgin media are absolutely diabolical!!!! No end of problems all the time and now have no wifi!!! That’s it I’m moving providers!! 😡😡 @virginmedia
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Jonathan SC ن Esq. (@jonathansc) reported from Wilford, England@virginmedia Again we have no broadband and just a vague it will be fixed by 22:00 #Wilford. Why do you not supply incident reference to your customers ?
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James Armstrong (@iamj_armstrong) reported from Beeston, England@virginmedia the internet you installed yesterday has stopped working and you can’t get anyone out until Tuesday? If I want to escalate the issue then it will take 3-5 working days? Can anyone help me?
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Mark 🏳️🌈🇺🇦 (@mocktanza) reported from Nottinghamshire, England@virginmedia Yes. It says fix by 3pm. Someone else told me it was planned maintenance but we definitely weren’t informed
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Matt H (@forestmatth79) reported from Wilford, England@virginmedia down again in NG11 no compensation for the last time can’t get through on the phones to speak to anyone. Not good enough
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Big Gas (@BigGasson44) reported from Awsworth, England@virginmedia Well it doesn't work and my 8 kids are off school and can't even use their phones let alone their xboxs
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Lencal (@Lencal03) reported from Nottinghamshire, England@virginmedia Please… Please… Please… ******* sort your **** out
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Chris hesketh (@cwis75) reported from Clifton, England@virginmedia No they were both rude and put the phone down .
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Jonathan SC ن Esq. (@jonathansc) reported from Wilford, England@virginmedia had hoped the broken broadband in #Wilford would have been fixed overnight - but no still none and no update from you on progress to a fix #fail
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🍂🍁J e s s i e 🍁🍂 (@xxjessiedavis) reported from Nottinghamshire, England@virginmedia No, it keeps saying there no problems but there is.
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andrew💫 (@PantherAS90) reported from Clifton, England@virginmedia @rosentweets I’ve also been trying to change my package and the links are dead. Tried to ring to no avail! Awful service
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Jonathan SC ن Esq. (@jonathansc) reported from Wilford, England@virginmedia Because you never supply any detail - how do we know this? You need to be more transparent with your customers to give us confidence
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Jonathan SC ن Esq. (@jonathansc) reported from West Bridgford, England@virginmedia Good to know you technicians are aware - less good not to know whether they are actually doing anything to fix this
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lauren (@Misssripper) reported@virginmedia OK it doesnt work on a browser am on a phone now.
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CycleNotts² (@CycleNott) reported@virginmedia I think it was the Wi-Fi connect app that was the problem. Managed to connect devices without the app. According to the app reviews it needs serious work. I was told on the phone it can take up to 48hrs to connect.🤔🤔
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Steve Hopkins (@stevehopkins68) reported@virginmedia Engineer was booked last week and the call back was supposed to explain why there was a no show. I’ve been advised now that I have to wait until the 19th for an engineer now. I’ve officially logged a complaint now
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Rationalist44 (@rationalist44) reported@virginmedia > systems which would clearly tell you, when VM is on fact at fault/ and in breach of its own contract, and not the customer. A decent company would have a manager call or mail to say sorry: you don't even admit the identity of any managers -- no one will EVER give >>
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Scott Cunnington (@StumpyC94) reported@virginmedia Those options are how I've raised this but it still doesn't help with getting my issue resolved to be honest. Can be 7 days if I hear back
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the pompey pope (@thePompeyPope) reported@virginmedia Not really 1st agent advised me to contact VM thru the VM app! And that the complaint was showing open at her end. 2nd agent told me to wait for the 30 days and that the complaints was showing closed, as it does on my account & in yesterday's email. Great help they were
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MJ (@mickyjayuk) reportedOh my god, the @virginmedia hub 5 is a pile of ****. 7 years with a hub 3 and not one single problem. Two weeks with a hub 5 and it's broken 27 times, been replaced once, second one has now died. I've had to do 6 factor resets this morning.
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Stephen Knight 🎙️ (@GSpellchecker) reported@SChristyJones @virginmedia It isn't. My dad was at mine to watch the football on Saturday. Full 5g signal. I couldn't even get 5g in my area with virgin when I COULD get mobile internet
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Stephen Knight 🎙️ (@GSpellchecker) reported@mart_brooks @virginmedia I've been with BT Broadband/TV the last few months. Excellent service
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Emily S (@EmilySteph2) reported@virginmedia Same problem again today with wifi dropping out! No issues on the service page. I work from home, it’s not good enough!