Virgin Media Outage Report in Kimberley, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kimberley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kimberley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Kimberley, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Derby, Ilkeston, Nottingham, Mansfield, Alfreton, Kirkby in Ashfield and Selston.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
Wi-fi | |
| Ilkeston |
Internet | |
| Derby |
Wi-fi | |
| Ilkeston |
Internet | |
| Derby |
Internet | |
| Nottingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kimberley, England
Latest outage, problems and issue reports in Kimberley and nearby locations:
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David stone
(@stoneyboyblue) reported
from
Mansfield Woodhouse, England
@virginmedia ya TVs shit, ya internet’s shit , can’t wait till my contacts up so I can go cap in hand back to @SkyUK
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Neil else
(@Neilelse1974) reported
from
Chellaston, England
@virginmedia That does not answer the question I spoke to your representative, ‘what is the best price for loyalty you can offer me for the bigger bundle ‘ can you please help me on this. Thanks
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Jono Bradley
(@niijonodhg) reported
from
Ilkeston, England
I had to switch to my mobile network for this tweet to send. Sort it out @virginmedia it's becoming a joke.
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austen blakemore
(@austenblakemore) reported
from
Stapleford, England
Nothing and I mean nothing but problems with @virginmedia ever since your agent TRIED to help, got cut off and never called back my @TPLINKUK Powerline adapter doesn’t work. THE worst experience calling up your customer service I’m so angry 😡
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PriPri
(@Frizzx) reported
from
Mansfield Woodhouse, England
@virginmedia I’ve sorted it now after being on hold for over an hour, was then told they couldn’t help with my issue, and for me to then ring back 30 minutes later and have Someone sort my issue out in minutes.
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matt downing
(@mattdowning5) reported
from
Selston, England
@virginmedia just ordered a free WiFi booster, but received contract stating I have committed for another 12 months. I don't want to go ahead on these terms so won't be signing, can you advise how I cancel this upgrade within cooling off period. Thank you
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Jason Fowler
(@JaceFowler) reported
from
Annesley, England
@virginmedia absolute joke, on hold for 1 hour and 8 mins to tell u that I wanna leave for shit service
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David O'Hanlon
(@calmspacecoach) reported
from
Nottinghamshire, England
@virginmedia By the way, This is the 8th conversation about this issue, plus two phone calls and three visits to your shop
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MJL
(@mjlangrish) reported
from
Nottinghamshire, England
Impressive that @virginmedia customer service is so bad that by the time you get past the 20 minute hold they’ve closed!!
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Ron Yau
(@ryau3) reported
from
Repton, England
@virginmedia I am having the issue now where I cannot update my apps or use twitter through the Wi-fi. But I am streaming tv. @frustrated. Why do I suffer and stop to reboot the router and paying for unreliable service!!
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darrell bush
(@manics1975) reported
from
Mansfield Woodhouse, England
What's the deal with the announcer saying names twice.. or is there an issue with Virgin media again tonight 😂😂 never got it .. 🤔
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Andy Whitley
(@arnoldbiker) reported
from
Mansfield Woodhouse, England
Hey @virginmedia I've been attempting to cancel my TV package now on 3 separate occasions. Just been told its an hour phone wait to cancel with no call back facility. Bet its not that long to wait if you want to join...
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MelanieSmith
(@midgetgem1980) reported
from
Heanor and Loscoe, England
@virginmedia every sodding night at 7! No internet, connection dropping out, router rebooting itself 😡😡😡I think another provider is the answer if you can’t sort your shit out! I pay for fibre I expect fibre, not old dial up crap that took ages to connect & dropped every 2secs
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Ian
(@speedyred711) reported
from
Nottinghamshire, England
@psychospen @NMBLAKE @ourlauzy @SkyHelpTeam @virginmedia I'm with virgin and never need to speak to customer service It works properly all the time
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Andrea Hodgkinson 💚
(@andie1105) reported
from
Nottinghamshire, England
@virginmedia You are doing exactly the same as the people in the phone. Pretending to help but telling me to call the same number. You’re just sending me round in circles. Your customer service is terrible. It’s a complete waste of time!
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austen blakemore
(@austenblakemore) reported
from
Stapleford, England
My #broadband is so shit @virginmedia I can actually make brew before a page opens !! I’m completely fed up of this ridiculous speed
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hollibob
(@hollibob) reported
from
Stapleford, England
@virginmedia having cancelled and be told no more payments will be taken out of account I today had a bill for £129 which I am told will come out of my account end of May currently on hold for 47 mins when she told me it would be 5 mins BAD BAD customer service
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David O'Hanlon
(@calmspacecoach) reported
from
Nottinghamshire, England
@virginmedia Worst mobile suppliers ever. Utterly fecking useless.
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Benji
(@BenjaminBoothe) reported
from
Nottinghamshire, England
@virginmedia are very sorry that it is the customers fault that they can no longer provide a service in the area they're moving to. Because of this it's ok 2 charge a customer an early disconnection fee even if they don't wish 2 cancel. Virgin Media I respect your hustle👏🏿👏🏿 😂😂
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austen blakemore
(@austenblakemore) reported
from
Stapleford, England
I’m absolutely ******* fuming with this service @virginmedia it is beyond a joke I’m talking to people that are literally using a script and a dictionary
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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James Thebunyipman Willis
(@Thebunyipman) reported
@virginmedia Yeah but slightly more complicated than forgotten password. The account email is an old housemates email he doesn't have access to, so we don't know the password and can't recover it. I tried to get it changed when I called about the latency and they said the server was down.
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Jim Ewan
(@JimEwanactor) reported
@vshowcards @virginmedia Weird, I've been with them for 20+ years and have had hardly a problem. Bit overpriced but very fast and very reliable. Maybe it's a geography thing - I'm in the Thames Valley.
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Tracey Blunden
(@goofeyshouse) reported
@virginmedia Broadband will go down - so no catch up tv, no internet, no echo etc. The last engineer that came said ‘everything’ had been replaced so he thought next step was the hard cabling into the house.
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Ronnie De Guzman
(@RonnieD88779995) reported
@virginmedia I have explained this to you guys so many times. All you have done is waste my time explaining. Look up our account and see how many times I have had conversation with your useless customer service reps and until now no one can give explanation why I can't sign up to virgin acct
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Achilles
(@Ash2Ellalalalah) reported
@virginmedia disappointing, not to mention quite disrespectful, because your sales rep has shown disregard toward a long-term customer, wouldn’t you agree?
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Simon Beattie
(@simon_beattie) reported
@JeremyColeUK @virginmedia Good to know. I use Virgin Money (for a credit card), and have always found their customer service very helpful.
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Philippa Knipe
(@PhilippaKnipe) reported
@virginmedia I’ve now discussed, and this is not achievable. I was not told about this prior to purchasing this product! I need to cancel please.
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Elliot
(@cobbler2012) reported
@virginmedia hi, new customer and set up my broadband last week, however the cable that was sent with the Rueter didn’t fit so had to use an existing cable at the property, broadband is working fine but didn’t know if this was just an error or box at property needs upgrading?
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Martine kotecha
(@smarts35) reported
@virginmedia Well I really need away to access online video groups. Organise all online bills etc im my husband full time carer and I do it all but I am usually trying to use my phone which doesn't support every format etc realistically I need a small laptop
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Scaggydo
(@Scaggeh) reported
@virginmedia It says the service is up, but it definitely isn’t. I’ve reset the router, wires are all connected etc.