Virgin Media Outage Report in Kimberley, Nottinghamshire, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Kimberley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kimberley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 6: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Kimberley, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Mansfield, Ilkeston, Derby, and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 2 days ago |
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Total Blackout | 4 days ago |
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Wi-fi | 4 days ago |
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Internet | 4 days ago |
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Wi-fi | 5 days ago |
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Internet | 6 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kimberley, England
Latest outage, problems and issue reports in Kimberley and nearby locations:
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Nichola Amber Jade (@nicnoodles19) reported from Nottinghamshire, England@virginmedia There are around 6 members of my family who use Virgin media and we're quite happy to all call up and cancel our subscriptions and go to another provider
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andrew anthoney ๐ (@andytoon30) reported from Mansfield Woodhouse, England@virginmedia will somebody be able to give me a call about my bill. My introduction offer has finished and my bill is now higher than my credit limit so something needs to be sorted otherwise Iโll have to cancel virgin
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Lord William Niven (@bigbrawbill) reported from Ilkeston, England@virginmedia terrible customer service, my box is overheating, has done for around 2 days, we have to switch the box of for 5-6 hours then it comes back on, according to customer services nothing can be done until it happens again, then they will look at it. What a shambles
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๐ผ๐๐๐ข๐ฐ (@acmtix) reported from Eastwood, England@virginmedia It's been like this for a while. I cannot rely on the service at all.
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trevor tuffin (@trevortuffin) reported from Blackwell, EnglandI WOULD LIKE TO KNOW WHEN VIRGIN MEDIA ARE GOING TO SORT OUT THEIR POXY INTERNET SERVICE FROM GOING OFF AND ON ALL THE TIME I CANT WAIT TILL ELON MUSK GETS HIS INTERNET SERVICE UP AND RUNNING THEN VIRGIN MEDIA ARE FINISHED BY ME FOR GOOD.
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Stuart Windle (@stuwin1) reported from Stenson Fields, England@virginmedia When I phoned the contact centre they said they knew there was an issue and it would be sorted in 24hrs. A quick google shows this isnt just me its a common trend
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kel pizzuti (@kelpizzuti) reported from Nottinghamshire, England@virginmedia It was TV you promised me one thing and then sent the contract through with the complete opposite, plus another ยฃ30. You also reckon there was no chat record to prove. LET DOWN.
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Priah ๐ผโจ (@Frizzx) reported from Mansfield Woodhouse, EnglandAnyone else having issue with @virginmedia
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Edward Acres RIBA (@edwardacres) reported from Nottinghamshire, England@virginmedia please help My service is down and i have no idea what my password was that i set up 7 years ago, nore does your sustem recognise the only email i have I cant sign in and I cant get through to a human being on the phone to help me! Help #facepalm
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eddie toner (@Eddie38309194) reported from Nottinghamshire, England@virginmedia are u following in the same foot step as sky as we ain't got no sports are u going cut down our monthly bills
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andrew anthoney ๐ (@andytoon30) reported from Mansfield Woodhouse, England@virginmedia all my services are down and estimated repair is today at 6pm on the virgin media app. Thatโs all well and good if I wasnโt self isolating. Itโs day 3 and driving me mad already not being able to leave the house. This will tip me over the edge
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๐ผ๐๐๐ข๐ฐ (@acmtix) reported from Eastwood, England@virginmedia What would be really good is if you send out a message to your customers telling them there is an issue rather than leaving it to them to find out that they cannot use your services.
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๐ผ๐๐๐ข๐ฐ (@acmtix) reported from Eastwood, England@virginmedia The loss of service registration doesn't even work!
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Lord William Niven (@bigbrawbill) reported from Ilkeston, England@virginmedia I am sorry, but what a shocking customer service, hardly speaking a word of english, patronising me as if I am setting it up wrong and going over what I have already done. Can I have someone english explain what us wrong. !!!!!
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๐ผ๐๐๐ข๐ฐ (@acmtix) reported from Eastwood, England@virginmedia This could not have happened at a worse time for me. I'm happy to make them cups of tea if they fix the fault a little sooner.
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๐ผ๐๐๐ข๐ฐ (@acmtix) reported from Eastwood, England@virginmedia Yes I have contacted Virginmedia a couple of times. It looks like there is a problem in Nottingham NG16 area again. This is a common issue. Disconnections and lack of a quality service.
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fran (@Jolilfred) reported from Nottinghamshire, England@virginmedia disgusting that your now saying donโt call the call centres! Been trying to for over week to cancel my @SkySports subscription! How can you still be charging for this service when sky themselves are not! #COVIDใผ19 #SkySportsPause
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๐๐๐ (@XereiManjericao) reported from Nottinghamshire, England@virginmedia I don't use wired devices besides my TV. The real problems is with phones and laptop.
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Steve Barlow (@red_dog14) reported from West Bridgford, England@dingdinghopkin @winnits @virginmedia Product good, terrible company.
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kel pizzuti (@kelpizzuti) reported from Nottinghamshire, England@virginmedia your agents are absolutely the worst. My Nan in her 80's, with dementia being railroaded into a phone contract. Now we're trying to sort it she's now being spoken to like shit because she can't remember her password.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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โฅ Ellese (@nasherxxx) reported@virginmedia hi can someone help me please?
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แค megan โ (@meganackk) reported@virginmedia I want to cancel my contract and nobody will let me speak to the cancellations team. I am a single person living on disability and cannot afford ยฃ400.
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David Bowie (@jellycat1966) reported@virginmedia I am now out of contract, if I cancel it how long long will it be before I can rejoin as a new customer ?
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urbexing (@UrbexTroll) reportedFeels so good to cancel the direct debit for virgin media Ireland and never be a customer again. People if we all cancel our direct debitโs they will have to reduce their prices @VirginMediaIE #costofliving #costoflivingpayment #recession2022
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Alistair ๐ดโโ ๏ธ Burns (@gashead) reported from Hatfield, EnglandUsed to tell my colleagues on @virginmedia to switch to @BT to overcome reliability issues. Moved house and little choice to pick Virgin. No internet or TV for 7 days, fix due by 1pm today. Queried at 1.30pm and 6.30pm, assured it would be today, told to relax. Frankie says BS.
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John Meakins (@Megameak) reported@virginmedia are there any issues reported for NN5? Been a week of faulty Internet and even none at all! It's Friday night and I have had no Internet all day. Any update would be great, it's annoying to be told there are no faults on my connection when there really is.
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misspiggy101 (@misspiggyx101x) reported@virginmedia I spoke to them, my problem was that it took 5 hours of messages to get nowhere! Was offered a deal then wasnt allowed to actually have it?? Honestly gobsmacked!
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x Smithy x (@xSmithy1980x) reported@virginmedia What?? Yes total loss. No internet and no tv. May have service during day but Iโm at work then so no use to me , itโs not just a slight drop out. Canโt even load web on my phone
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Vorix (@LOLOPHONEIQ) reported@virginmedia It isn't just slow WiFi speeds, it's the fact it keeps dropping off and disconnecting form things making everything that needs the Internet unusable
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Laps (@Laps72) reported@virginmedia Your WhatsApp chat service is ridiculous! Iโve got a simple question and Iโm left โhanging onโ whilst an agent is found. Shocking customer service