Virgin Media Outage Report in Kimberley, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kimberley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kimberley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Kimberley, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Kirkby in Ashfield, Mansfield, Selston and Derby.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
TV | |
| Ilkeston |
||
| Kirkby in Ashfield |
Wi-fi | |
| Nottingham |
TV | |
| Mansfield |
Internet | |
| Nottingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kimberley, England
Latest outage, problems and issue reports in Kimberley and nearby locations:
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Tom Prince
(@rokagainstass) reported
from
Castle Donington, England
@virginmedia Had your broadband for over a month now . Two days out of which it has been down for hours (like today) and speed inconsistent
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Tom Prince
(@rokagainstass) reported
from
Castle Donington, England
@virginmedia GREAT SO THE RESOLUTION TIME HAS CHANGED TO 15:55 from 11:55 . #rubbishservice #givemebackbt #dialup #virgin
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tomus 🦆🦆🦆🦆🦆
(@tomthecrook) reported
from
Radcliffe on Trent, England
@virginmedia broadband down yet again for the 6th time this week. No faults in our area on the website 🙄🙄 sort it out
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Richard Williams
(@rlswilliams) reported
from
Eastwood, England
.@virginmedia call wait time for sales is 0.9 seconds. Transferred to 'Customer Support', and have been waiting for 34 minutes so far. #priorities 🤔
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Dave Maran
(@DaveMaran) reported
from
Brinsley, England
@virginmedia intermittent internet connection and speed for the past 3 days. Support just tell you to restart or reset hub then hang up! This is getting ridiculous. 70mb at moment when it works, even thought I should get 350+.
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Steve Sulley
(@SteveSulley1) reported
from
Nottinghamshire, England
Unbelievable.. World Cup final and @virginmedia Internet down .. phones Down and TV down .. in Wollaton Nottingham #getitsorted #ineedarebate #thisisnotNYC
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Diana Brown
(@dibr150201) reported
from
Ravenshead, England
@virginmedia I will try but why do you think I am on twitter gave up on 150 after35 minutes and no reply from chat room. There doesn’t appear to be a customer service.
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B&M Installations
(@BMInstallations) reported
from
Nottinghamshire, England
We are having problems with our phone lines today, we’re assured by @vmbusiness that an engineer is working to fix the problem but for now please call 07711576968 to reach us
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Peter Walker
(@woolly80) reported
from
Nottinghamshire, England
@virginmedia I accept it will take some time for you to get to the bottom of any complaint. What we would like is a service we're paying good money for to actually work and not have to wait another week for it to possibly be fixed. Tell me I'm not being reasonable here.
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Martyn Bowler 🇪🇺 #FBPE
(@MartynBowler) reported
from
Mansfield Woodhouse, England
@virginmedia I want to introduce my daughter who has bought a house. £29 a month for tv, broadband & talk weekend. Website is down to reset my password for the referral and the offer ends at midnight.
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Mark Butterworth
(@markyb82) reported
from
Nottinghamshire, England
@virginmedia I'm trying to give notice to cancel my mobile contract with you but no one on the phones is actually able to help, turns out they never updated my address now hung up on me #fail #customerservice
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TheRealCraig
(@AnIndividualist) reported
from
Annesley, England
Hey @virginmedia been on hold for over 20 minutes. Is there any other way I can cancel my package. Thanx
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Martyn Bowler 🇪🇺 #FBPE
(@MartynBowler) reported
from
Mansfield Woodhouse, England
@virginmedia so the password reset function on the website is down. Decide to call you but “we are busy and can’t take your call. Ring back after 8am tomorrow” want to introduce my daughter who has just bought a house but thinking of going elsewhere myself
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Charlotte 🐨
(@fryingpantheist) reported
from
West Bridgford, England
@virginmedia Okay, so on Thursday we were told to cancel the order and reorder it. We’ve done that so that we could pick it up today and have heard nothing about the delivery. Also, the person we spoke to over the phone on Thursday called us liars over the price we paid.
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Phillip Robottom
(@PhilRobottom) reported
from
Blidworth, England
@virginmedia When you’ve been on hold since 7.42pm then you get cut off after 1hr 3mins of waiting. Awful Awful Awful. This is only the fifth attempt to correct a long term existing customer. As per awful advertisements on TV shall we try and disguise ourselves as new customers!
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Richard Williams
(@rlswilliams) reported
from
Eastwood, England
Hmm ask for a @virginmedia customer support line mannager and then get cut off. Twice. 🤔
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia I don't want content, I don't have your TV or your phone just broadband. So to increase this cost like this means that next time it comes to review my connectivity I will simply leave your service and move to a more competitive service that doesn't sneakily raise prices mid term.
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Peter Walker
(@woolly80) reported
from
Nottinghamshire, England
@virginmedia We have already given you a complaint number see, earlier tweets. We have added today's debacle to this so we should get a response within 7 days.
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Jon
(@jonrileynffc) reported
from
Selston, England
@virginmedia the picture quality on my sky sports is awful. Can barely make out who the players are 😕
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Mark Simms
(@marksimms3) reported
from
Selston, England
@bandq_help big shout out to Robert Reilly in your customer services Centre .. helpful, friendly, efficient. has done exactly what he said he would to resolve my issue and then called me to confirm! Credit to you @BandQ @bandq_help @virginmedia should hire Robert .. he’s good ..
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kathy
(@Lady_greentea) reported
@virginmedia is so19 broadband down again ? Twice this week
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Helena May
(@HelenaMay) reported
@virginmedia We have no service today but your service status says no issues. What is the problem in SE London?
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BioMetalNeo
(@metal_bio) reported
Is VirginMedia EVER going to fix this wi-fi problem? For past 4 months, my ethernet cable wi-fi router drops connection every so often during the day. I check the status and it keeps saying "Fix tomorrow" I can't game like this or talk with my friends. Why? #virginmediadown
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Ellie
(@ellieetay) reported
@virginmedia I’ve been overcharged again for bill, by a lot. This keeps happening. Over an hour wait to speak to anyone about it - just want to cancel now.
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Helena May
(@HelenaMay) reported
@virginmedia morning. We already have connection problems. Your service status says nothing is wrong. What is the problem in SE London?
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Janet Barker-Willis
(@JanetBarkerWil1) reported
@vmbusiness You can retrain all customer services staff, help the not so wealthy customers. Stop lying, be honest, stop the ignorance.
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Forgotten Darkness Podcast
(@PodcastDarkness) reported
@revpeterlaws @virginmedia Wife called out a scam call one time and he was trying to fight her and ****. Then after she hung up he called her back and kept cursing her out. We probably should've actually called the cops.
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PBman
(@JayWyatt122) reported
@virginmedia you’ve surpassed yourselves, not only don’t we have any broadband or TiVo but we don’t have a single service so we can’t even use the home phone to call customer service for an update 👏🏻👏🏻👌🏼👏🏻👏🏻👌🏼👌🏼👌🏼👏🏻
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KirstenA
(@KAStandAlone) reported
@Bedo76 @virginmedia I have internet with them. So I can’t cancel DD. It is rubbish internet. I use up my data half the time. So will go elsewhere I suppose. Parting is such sweet sorrow. 🥀
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KirstenA
(@KAStandAlone) reported
@Bedo76 @virginmedia Sure they’ve read my email & messages & are now v embarrassed at the fact they have blatantly made it impossible for me to cancel in order to continue taking £60 a month from me. Plus never refunded me the promised £ for loss of earnings due to no internet last year.I am sure.