Virgin Media

Virgin Media Outage Report in Kimberley, Nottinghamshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kimberley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kimberley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kimberley, Nottinghamshire, England 11/21/2025 05:45

November 21: Problems at Virgin Media

Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Kimberley, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Derby, Ilkeston, Mansfield, Sutton in Ashfield and Alfreton.

Loading map, please wait...
City Problem Type Report Time
United KingdomNottingham TV
United KingdomNottingham Internet
United KingdomDerby Total Blackout
United KingdomIlkeston Wi-fi
United KingdomIlkeston Internet
United KingdomNottingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Kimberley, England

Latest outage, problems and issue reports in Kimberley and nearby locations:

  • paulwitneyphoto paulwitneyphoto (@paulwitneyphoto) reported from Ruddington, England

    @virginmedia 1hr 50mins on the phone, mostly on hold, spoken to 4 people, 3 of which bairly spoke english and still no further forward, website not helpful either. Worst service I've ever experienced. @Ofcom

  • nghudson Nigel Hudson (@nghudson) reported from West Bridgford, England

    Goodbye @virginmedia 👋🏻 I’d like to say it was fun but you’re over-priced and your customer service is crap.

  • ChrisMaltby Chris Maltby (@ChrisMaltby) reported from West Bridgford, England

    @virginmedia Hi. There’s no fault recorded in the area and I have run diagnostics which came back ok. Third outage today this one has been off for 15 minutes so far. Obviously rebooted hub and PC. This is becoming more frequent

  • paulwitneyphoto paulwitneyphoto (@paulwitneyphoto) reported from Ruddington, England

    @virginmedia You are clearly having a laugh at our expense. How do we complain about the service by @virginmedia @Ofcom

  • rigg0o RIGGO (@rigg0o) reported from Eastwood, England

    Class when you wanna cancel @virginmedia and the gobshite operater cant get it in her thick skull and barraging you with other shite deals to then put the phone down. Times must be hard for mr branson, please liquidate.

  • paulwitneyphoto paulwitneyphoto (@paulwitneyphoto) reported from Ruddington, England

    @virginmedia No, I don't want to do things by text, I want you to ring us, (an English speaking person not a call centre in Delhi) I am a paying dissatisfied customer!🤬

  • GodberKen Ken Godber (@GodberKen) reported from Annesley, England

    @virginmedia hi - I have a sim only mobile contract that's not been used for at least 18mths. I've stopped the DD as I'm unable to simply cancel via website and the number quoted to call doesn't work. I've got nowhere to go with this problem now.

  • WafcSean Sean (@WafcSean) reported from Nottinghamshire, England

    Imagine your internet going off at 2 minutes past the hour every single hour like clockwork and having to listen to Virgin Media play crap pop music down the phone for 30 minutes to probably not even fix it. 🙄

  • ChrisMaltby Chris Maltby (@ChrisMaltby) reported from West Bridgford, England

    @virginmedia Awful service today, WiFi up and down. Always in the middle of important calls!

  • MaisieJohnso Maisie Johnson (@MaisieJohnso) reported from Nottinghamshire, England

    @virginmedia how do I find out or report if there’s a problem with the internet in my area.

  • deb_the_dj Deborah Marshall 💙 (@deb_the_dj) reported from Sandiacre, England

    @virginmedia It drops out for a few minutes, then restarts, there is nothing I can see on your service page that helps with that. I'll try the factory reset, its the only thing I haven't tried.

  • ilsonnut43 adrian dilks (@ilsonnut43) reported from Ilkeston, England

    @virginmedia why is my wifi so poor when I pay for the top bracket of broadband,my router is always cutting out ,really really fed up with it ?

  • NoGuyTest786 NoGuyTest (@NoGuyTest786) reported from West Bridgford, England

    @virginmedia Just spent 30 minutes on this text bot and it's very frustrating, they have only just taken my details from me after 30 minutes and can only communicate by sms which is useless, I'd rather wait on a phone line, shocking service, also the English is bad

  • paulwitneyphoto paulwitneyphoto (@paulwitneyphoto) reported from Ruddington, England

    @virginmedia Adding my wife's phone to the internet/tv package which should include 1, 5G phone, you need to get your customer service sorted out and people who speak English to a higher standard or better still have English speaker #dissatisfiedcustomer with @virginmedia

  • ChrisMaltby Chris Maltby (@ChrisMaltby) reported from West Bridgford, England

    @virginmedia 3rd time today. Can someone help me please?

  • castusthered I NeedADream-Y1choir (@castusthered) reported from Nottinghamshire, England

    Internet absolute garbage all week again @virginmedia in NG3 . And yes I’ve reset it over and over . Definitely time to give up and find something better

  • ChrisMaltby Chris Maltby (@ChrisMaltby) reported from West Bridgford, England

    @virginmedia PC is Ethernet into Superhub3 but laptop is WiFi. It’s broadband going down completely not just WiFi. This has been ongoing for several weeks albeit not this bad. Kind of lived with it until today

  • e2mrk_mark Mark Smith (@e2mrk_mark) reported from Sandiacre, England

    @virginmedia @virginmedia so not only have virgin hiked my bill to £49.00... I’ve had no phone line for 12 months.. it cost me over £4.00 on my mobile to phone them. How does that work Virgin? Appalling service.

  • castusthered I NeedADream-Y1choir (@castusthered) reported from Nottinghamshire, England

    @michelepotter11 @virginmedia Yeh same problem we’re having. Everyday the same

  • NoGuyTest786 NoGuyTest (@NoGuyTest786) reported from West Bridgford, England

    @virginmedia @virginhelp any help with this yet?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JackMalone2001 Jack (@JackMalone2001) reported

    @virginmedia @Will_Jackson_94 Your company is ****! Fix this piss now, you clearly know there a issue going on

  • SophieGraceNash Sophie Nash (@SophieGraceNash) reported

    @virginmedia Hi, I've spoken to 3 people at customer service and they've each confirmed we've got no internet coming into property. The only suggestion we've had is to turn it off for an hour everyday and see if we get some connection when it reboots. Will this be fixed today?

  • lisalavelle20 lisa lavelle (@lisalavelle20) reported

    @virginmedia An here lies the problem , no everyone as hot time to be on hold half the day to then speak to someone who then tries to sell you an upgrade package 😤

  • benjonze Ben Jones (@benjonze) reported

    @virginmedia internet isn’t working in SE5. I’ve restarted the router and still nothing. I can’t run a service check as I have hub 4. Are you seeing an issue here?

  • jizzygelespi Jizzygelespi (@jizzygelespi) reported

    @virginmedia I've had issues since the 5th of December 2020 and nobody on the phone can give me an answer.

  • Thesearethedamn These Are The Damned 🇵🇸 or stuart for short. 🤪 (@Thesearethedamn) reported

    @virginmedia is there an issue with the internet in the b31 area of Birmingham. There has been no 5G wifi only 2G for the past 48 hour.. I've reset the Hub3 many time but still no 5G wifi

  • leobarnes Leo Barnes (@leobarnes) reported

    @virginmedia I spoke to someone last night regarding my package / connection issues. I suspect the issues need to go to a different team though..?

  • Maggotlaw Paul Magrath (@Maggotlaw) reported

    @virginmedia Hub light remains unchanged. It happens on cabled device too (ethernet link) so not wifi problem as such.

  • Maggotlaw Paul Magrath (@Maggotlaw) reported

    @virginmedia We have tried that once but it didn't stop the outages. Our neighbours have also had problems so we suspect the issue is further down the line.

  • RK13REF RB (@RK13REF) reported

    @virginmedia Still the same issue