Virgin Media Outage Report in Kimberley, Nottinghamshire, England

Problems in the last 24 hours in Kimberley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kimberley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Kimberley, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Mansfield, Ilkeston, Derby, and Alfreton.

City	Problem Type	Report Time
Nottingham	Internet	3 days ago
Mansfield	Total Blackout	4 days ago
Mansfield	Wi-fi	5 days ago
Ilkeston	Internet	5 days ago
Nottingham	Wi-fi	6 days ago
Derby	Internet	7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Kimberley, England

Latest outage, problems and issue reports in Kimberley and nearby locations:

• 
  Scott Cracknell (@Scottcracknell) reported 1 second ago from Nottinghamshire, England

  @virginmedia I did speak to someone who said they’d made some changes to my settings and told me that would fix my connection and then lied to me saying they will transfer me to complaints to discuss my ongoing issues but in fact transferred me to cancellations

• 
  Fabio Gardella (@fabs2305) reported 1 minute ago from Sutton in Ashfield, England

  @virginmedia service is totally disgusting, rang on behalf of my mother in law...who is 78 and on state pension....first time offered her package at £44.20 then after wanting to to think about it rang back 20 mins later to be told it’s £57 per month end of story utterly shocking

• 
  Matthew Nash (@MJNashy) reported 5 minutes ago from Nottinghamshire, England

  @virginmedia Im trying to pay my bill over the phone. Keeps asking for acc details then cutting me off. Then pressed # to receive a text message - not received a message yet. Can anyone help?

• 
  Danny Austin (@PlasticDannyA) reported 9 minutes ago from Beeston, England

  @bagwaa @virginmedia Yours down? They were upgrading my street the other day and it was down for a couple of hours

• 
  Sean (@WafcSean) reported 13 minutes ago from Nottinghamshire, England

  @virginmedia It was - until now. This is garbage. Been on and off for 4 months (including a new router) but now you’ve just gone to full intermittent service, while we’re in full isolation too. Proper naff.

• 
  Trent (@endpete) reported 13 minutes ago from Radcliffe on Trent, England

  @virginmedia NG12 has no wifi and you webpage is showing no solution until. 11.00. Given the amount of people working from home this delay is not acceptable. Please update with details of the actual issues.

• 
  Keith Pates (@KeithCP2) reported 13 minutes ago from Nottinghamshire, England

  @virginmedia do you have this number to send out text messages 789445 if not then it is a spammer using your name, please advise either way, I have heard you are getting spam problems Thanks

• 
  Jamie Hickling (@Jamiehickling15) reported 18 minutes ago from Hucknall under Huthwaite, England

  Ay yoo, @virginmedia, fix my mans @siMzaahh wifi it's been down 4 days and I need my Warzone duo back online.🤨

• 
  Scott Cracknell (@Scottcracknell) reported 28 minutes ago from Nottinghamshire, England

  @virginmedia Cancellations team have booked me and engineer for today , however it’s now almost 2 weeks without a usable internet connection whilst trying to work from home. Not at all happy with the customer service I’ve received so far as the service team doesn’t listen

• 
  Keith Pates (@KeithCP2) reported 33 minutes ago from Nottinghamshire, England

  @virginmedia as you have ignored my emails and messages on Twitter and Facebook all day and I still have emergency calls only I will be reporting this con supplying customers with a dodgy sim that don't work and using threatening behaviour to force me to put in my phone #police

• 
  toni 🌸 (@antoniaff17) reported 36 minutes ago from Nottinghamshire, England

  2nd online seminar of the year = absolute fail. I couldn't hear anyone on the call and the wifi decided to drop the call for about 10 minutes. @virginmedia disappointed. Final year of uni not looking good

• 
  Danny Chaplin (@dannychappo) reported 39 minutes ago from Beeston, England

  @virginmedia service checker says your not in my area,but I know others who have your service and also diamond cable box right outside my house?

• 
  Sean (@WafcSean) reported 42 minutes ago from Nottinghamshire, England

  @virginmedia And broken again. Do you actively like stopping people from doing their job? Wastemen

• 
  Andrea Chipman (@AndreaChipman) reported 45 minutes ago from Nottinghamshire, England

  @JordoClarky @virginmedia Appalling service tonight in Nottingham, two weeks after being told that all faults had been fixed. We need reliable internet service. Virgin is clearly having systemic problems in certain parts of the country and shouldn’t be charging those customers extortionate prices

• 
  Robert Dingwall 🕷 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 Reunite (@rwjdingwall) reported 45 minutes ago from Nottinghamshire, England

  @IlkeTurkmendag @virginmedia The same company decided to 'improve my service' yesterday by cutting my connection for 4 hours when I should have been in government videoconferences about the pandemic!

• 
  Jayne Moore (@moore2_jayne) reported 52 minutes ago from Annesley, England

  @virginmedia @Ofcom how is it acceptable to have no service staff picking up a call after 90 minutes and to leave a vulnerable older person with no telephone?

• 
  Ndamuwanepi John Ish (@sonocop) reported 55 minutes ago from Nottinghamshire, England

  Anyone else having problems with @Virgin Internet for last three weeks? Am past been annoyed... #Virgin #virginmedia

• 
  trevor tuffin (@trevortuffin) reported 57 minutes ago from Blackwell, England

  VIRGIN MEDIA NOT FIT FOR PURPOSE YET AGAIN MY INTERNET HAS DROPPED OUT BUT NO OFFER OF SOME REFUND COME MR MUSK HURRY AND GET THAT SKYLINK HERE IN UK SO I CAN GET RID OF POOR SERVICE FROM VIRGIN MEDIA.

• 
  Jayne Moore (@moore2_jayne) reported 57 minutes ago from Annesley, England

  @virginmedia please can you inbox me urgently about restoring my dementia Mums phone line - been holding for over an hour with no human to help - this is urgent. Poor service so far.

• 
  Ruth Machin (@ruth_machin) reported 58 minutes ago from Burton Joyce, England

  @virginmedia ... on the phone for 55 minutes and still no resolution to poor internet connectivity. Civil servant, health care professional and engineering student all struggling to work at home 😕

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James Gilmore (@jammergilmore) reported 35 seconds ago

  @virginmedia are your services down ? I have a solid red on on mummy hub4 all wires are in, done restarts etc and can’t do service checkers on your site ?

• 
  Craig (@TheDarktune) reported 1 minute ago

  @virginmedia I've tried to access my account, service status and then tried to raise a complaint each with the same result. Essentially my broadband is dropping pretty much daily now and it's becoming very frustrating. I work in IT so all of the "basic" checks have been done.

• 
  Joseph Humfrey (@joethephish) reported 5 minutes ago

  @virginmedia @TheDarktune The service status page is also totally broken. Could you escalate this please? (My internet is also down which is why I tried to look at the status page)

• 
  Dan (@danbl4ck) reported 6 minutes ago

  @virginmedia No confirmation, no tracking number. Literally have no signal there so I can’t even call to check with anyone.

• 
  KM (@KM80349010) reported 8 minutes ago

  @virginmedia I don’t receive new equipment because I was already a customer ..I agreed a new contract but then cancelled it ..I was told i couldn’t use the 14 day cooling off period because I was an existing customer

• 
  Keeley Lafferty (@KeeleyLafferty) reported 12 minutes ago

  @virginmedia Help!!! Can you explain why that ever since we've UPGRADED to gigabit broadband our service has been ridiculous, numerous calls to you with promises of "virtual" technicians calling us back to resolve, I've now had to resort to mobile tethering..fuming!!

• 
  TRK ⚒️ (@FootyEddie) reported 19 minutes ago

  @lukespendy @virginmedia Same in RM3. The outage seems to be Nation Wide.

• 
  #FIFA22 COINS HERE🎮 (@_CFCFX) reported 20 minutes ago

  @virginmedia No, again. Never been able to get it working there is always problems. How can I get compensated for this I’m paying for the top package and can’t get to see the content I’m paying for.

• 
  Saskia (@SaskiaDominiqe) reported 21 minutes ago

  @virginmedia hi, Please can you explain yourself and get in contact asap to sort this situation. We called with a lot of notice to terminate our contract (we have been on rolling contract) and were told we were okay to terminate with no fee and a box would be sent. (1/)

• 
  Navdeep Heer (@__Heer__) reported 22 minutes ago

  @virginmedia I will tweet back tomorrow when you guys fail to show up outside again today for the 5th time