Virgin Media outages and service status in Kimberley, England

Problems in the last 24 hours in Kimberley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kimberley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kimberley, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Derby, Mansfield, and Alfreton.

City	Problem Type	Report Time
Nottingham	Internet	18 hours ago
Nottingham	TV	2 days ago
Ilkeston	Total Blackout	3 days ago
Nottingham	Internet	3 days ago
Ilkeston	Internet	4 days ago
Derby	Wi-fi	6 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Kimberley, England

Latest outage, problems and issue reports in Kimberley and nearby locations:

• 
  Emily Rooke (@emroo21) reported 4 minutes ago from Nottinghamshire, England

  @virginmedia Hi, is there an outage in the Nottingham area? My internet is down and the status checker on your website doesn’t seem to be working for me either. Thanks!

• 
  Lencal (@Lencal03) reported 5 minutes ago from Nottinghamshire, England

  @virginmedia Says no issues

• 
  Gordon Foster (@rainworthgord) reported 7 minutes ago from Rainworth, England

  @virginmedia @_MMaritima Not everyone understands about running a wired speed test, whatever that is. Why can you not just make an appointment with Lizzie for a home call so her problem can be sorted out on the spot? After all, free call out is one of your strong selling points. She doesn’t need hassle.

• 
  Trouble, Becky and Dads (@TroubleDads) reported 11 minutes ago from Mansfield Woodhouse, England

  @virginmedia If an engine light comes on in your car but it still drives badly, do you ignore it? She even offered to send me a longer cable so I could move the box. For £99. For some coax cable! I don’t know why I bothered renewing my contract. Utter waste of time. Virgin sucks.

• 
  Keith Pates (@KeithCP2) reported 14 minutes ago from Nottinghamshire, England

  @virginmedia I see another automated bill came through today for £278.25 how the hell do you cowboys get that price YOU CUT ME OFF 2ND APRIL 2022 SO USED NO SERVICES ANOTHER BILL FOR THE POLICE TODAY GOT NO MONEY 23 YEARS WITH YOU & NO HELP EXCEPT RING 0345 PREMIUM RATE

• 
  Koa (@kokiekola) reported 14 minutes ago from Awsworth, England

  @virginmedia Please help. :( He was sent the order information and the contract but nothing else. I contacted Yodel and they didn’t have anything to be sent to our house from you. We have no information.

• 
  Jonathan SC ن Esq. (@jonathansc) reported 14 minutes ago from Wilford, England

  @virginmedia thank you for confirming that you think it is normal to send you customer no updates when your broadband has been down for in excess if 12 hours #Fail

• 
  Charlotte 🐨 (@fryingpantheist) reported 14 minutes ago from Nottinghamshire, England

  @virginmedia good morning; I’m not sure what work was happening in the area yesterday, but since your engineers were around my internet is ver intermittent. I’ve tried restarting the router and it’s still just awful. I’m trying to wfh and it’s very difficult at the moment

• 
  Keith Pates (@KeithCP2) reported 15 minutes ago from Nottinghamshire, England

  @virginmedia what a waste of time your agent Kath is not interested in helping all sge is interested in is getting the land line fixed it has not worked for 3 years not going to bother now Attrocious Customer Service I will be taking this further 23 years a Customer & can't help

• 
  B Farn (@aaronfarny_b) reported 18 minutes ago from Ilkeston, England

  Right @virginmedia is truly the worst internet - So I am looking to change providers as soon as possible - Not worried about TV packages etc as We are good with free view - can anybody recommend a ISP with a good monthly rate and none of the hidden fees etc?

• 
  Jonathan SC ن Esq. (@jonathansc) reported 22 minutes ago from Wilford, England

  @virginmedia had hoped the broken broadband in #Wilford would have been fixed overnight - but no still none and no update from you on progress to a fix #fail

• 
  Dan White 💙 (@thedanwhite) reported 25 minutes ago from Nottinghamshire, England

  @virginmedia any reason why I have been struggling for weeks to access Sky Sports Football and Cricket in HD. Fancy giving me a refund for not providing a service I pay top whack for?

• 
  kate kells (@katephus) reported 32 minutes ago from Ilkeston, England

  @virginmedia @02Priority_pjs with the current major issue with your apps are you going to deliver priority booking like you’ve promised? #keeppromises

• 
  Tony Roe (@tonyroe) reported 38 minutes ago from Nottinghamshire, England

  @virginmedia I’m not thinking I’ve decided. And the obstacles you put in the way from complaining about poor service to wanting to leave mean I’m very unlikely to return…so not very wise really. Thank you for the postal address.

• 
  🍂🍁J e s s i e 🍁🍂 (@xxjessiedavis) reported 40 minutes ago from Nottinghamshire, England

  @virginmedia No, it keeps saying there no problems but there is.

• 
  Jonathan SC ن Esq. (@jonathansc) reported 48 minutes ago from Wilford, England

  @virginmedia Again we have no broadband and just a vague it will be fixed by 22:00 #Wilford. Why do you not supply incident reference to your customers ?

• 
  Daz_NFFC 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@NFFCDaz) reported 50 minutes ago from New Basford, England

  @virginmedia you're putting the prices up and all we get is crap service, please come and collect your equipment, ill no longer need it.

• 
  James Armstrong (@iamj_armstrong) reported 53 minutes ago from Beeston, England

  @virginmedia the internet you installed yesterday has stopped working and you can’t get anyone out until Tuesday? If I want to escalate the issue then it will take 3-5 working days? Can anyone help me?

• 
  Keith Pates (@KeithCP2) reported 56 minutes ago from Nottinghamshire, England

  @virginmedia ask Kath she knows it is going into the hands of The Police now the 7 days are up so a letter will be in the post today with all the Evidence, I will be switching then to EE who have helped me out, and have Excellent Customer Service I have had my phone and wi-fi for ages at EE

• 
  MS Estates (@MS__Estates) reported 57 minutes ago from Nottinghamshire, England

  @vmbusiness is there a problem in the NG7 area please?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🚩महाकाल 🚩आशीष हिंदू राष्ट्रवादी (@ASHISH_RAJPUT22) reported 7 minutes ago

  @VirginMediaIE please I have DM you but I am now harrased due to virgin media delay and bill generation to money in form of bill This way customer in Ireland won’t prefer Virgin media Connecting with customer care 30-45 mins waiting time and still no solution to customers

• 
  Peter Carr (@PeterCa35536841) reported 13 minutes ago

  @djspeedy34 @virginmedia Don't, I did it 2 months ago & now lose wifi every night from 10pm until 6am. 4 engineers checked the issues, still there

• 
  Ben C (@BenChubb4) reported 15 minutes ago

  @virginmedia Ive now been told that to get my ticket number, they will need to raise a new ticket further delaying the original problem resolution date. That cannot be true and doesn’t work like that in other organisations who use tickets and escalation points through a CRM system

• 
  Stu Plays XD 🎮 (@StuPlaysXD) reported 18 minutes ago

  @virginmedia honestly hindsight is great because if I had just waited I wouldn’t of gone with yourself as a provider. £90 a month for constant drops in internet / tv. Your stream box is useless. Massive thumbs down 👎 would not recommend. Should of just renewed with @skytv 👍

• 
  David Whiteside (@yardley_canary) reported 19 minutes ago

  @virginmedia are in top 3 worst companies I've ever had the misfortune to deal with. They may even be top. Rude, expensive, evasive, and unreliable. What started as a simple investigation into switching for cost reasons has now made me resolute in my decision! Disgusting!

• 
  Irvine sparrow (@IrvineSparrow) reported 20 minutes ago

  @virginmedia so I’m trying to cancel my contract and I’m speaking to Soyinka Sheffield but their English is so bad I can hardly understand them. Apparently she is the only person that can deal with me. Thank god I’m leaving ( well I hope I am ) !!

• 
  Susan Chew (@SusanChew5) reported 28 minutes ago

  @MrAlanGreen @virginmedia Same here, quoted £400 if we leave, but we aren't even getting a service from them, so £400 for nothing

• 
  Gadge (@gadgetweetin) reported 32 minutes ago

  @virginmedia last month I called up to specifically cancel my TV/BB/Phone contract which ends on 5th May, before the price triples. I started a new BB only contact. This morning I am infuriated to see my bundle has not been cancelled at all & I have been charged for it😡😡

• 
  AM (@itsmeitsmeandy) reported 34 minutes ago

  @bt_uk and by any chance if you @giffgaff can actually get of your backsides and at the very least give me a engineer appointment date been waiting a month now nothing maybe i should cut out the middle man and contact your friends @virginmedia directly

• 
  Paul Matthews (@Pmatthews123) reported 34 minutes ago

  @virginmedia VM r an absolute joke I am trying 2 switch back 2 sky & there is delay with the new broadband but VM won’t allow me 2 cancel the TV part & just keep broadband till sorted (end of my contract) & going 2 charge me ridiculous amount of £ - WONT EVER B HVING VM AGAIN