Virgin Media outages and service status in Kimberley, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- Virgin Media generated 1 outage signal in the last 24 hours around Kimberley, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 26, 9:05 AM GMT+1.
- Internet (44%)
- Wi-fi (32%)
- Total Blackout (9%)
- TV (9%)
- E-mail (6%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Kimberley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kimberley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 26: Problems at Virgin Media
Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kimberley, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Derby, Mansfield, and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
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11 hours ago | |
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Wi-fi | 2 days ago |
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Internet | 3 days ago |
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Internet | 4 days ago |
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TV | 5 days ago |
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Total Blackout | 6 days ago |
Nearby cities with recent reports
5 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kimberley, England
Latest outage, problems and issue reports in Kimberley and nearby locations:
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Jonathan SC Ω Esq. (@jonathansc) reported from Wilford, England@virginmedia To seem to pick live football for your outages - is this a coincidence ? As you understand by frustration - what are you doing to reduce the frequency of loss of service ?
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Dane (@Forest_Dane) reported from Beeston, England@marc1box @leonagraham @virginmedia Those lights say it's the Internet. I'm lucky here, been with Virgin since it was diamond cable and NTL and only 128kb/s. Probably only had a few days down in all that time and one of this was a failed router. Not cheap though
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π¦πJ e s s i e ππ¦ (@xxjessiedavis) reported from Nottinghamshire, EnglandVirgin media wifi is unbelievable!!!!! The amount of problems , and wifi going off nearly every day!!! I have had enough π€π @virginmedia
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Emily Rooke (@emroo21) reported from Nottinghamshire, England@virginmedia Thank you. There are no problems in the area but my internet isnβt working. Have checked cables and rebooted several times.
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John D (@Jdd535) reported from Stapleford, EnglandVirgin gone down again... Great wen it works... but wen it goes its bad.. n wots worse is their customer service.. or rather lack of it!! Far worse than SKY.. but swap 2 moz.. terrible!!! #sky #virginmedia
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Keith Pates (@KeithCP2) reported from Nottinghamshire, England@virginmedia what a waste of time your agent Kath is not interested in helping all sge is interested in is getting the land line fixed it has not worked for 3 years not going to bother now Attrocious Customer Service I will be taking this further 23 years a Customer & can't help
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πΌπππ’π° (@acmtix) reported from Eastwood, England@AnnavsAnna1 @virginmedia The routers are terrible and not fit for purpose.
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Thomas Jenkins (@hellstorm86) reported from Nottinghamshire, EnglandI am stick to death of @virginmedia today. My internet has dropped out 3 times today for 10-15 min at a time. No service issues in the area just router / connection falling on its arse. Happening loads in the past month
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Bhavna ππ½ββοΈ (@MissBeBop) reported from Eastwood, EnglandWhen @virginmedia wifi is working itβs bloody amazing, when you need to raise an issue with them itβs the most frustrating experience ever. Today I have had 2 people hang up mid call, 3 bots, 2 people on chat and still in the same place. No ******* wifi!!!!
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Keith Pates (@KeithCP2) reported from Nottinghamshire, England@virginmedia I AM SICK AND TIRED OF THESE CONSTANT BILLS REMEMBER I HAVE ALL LOGS I HOPE YOU LOSE LOTS MORE CUSTOMERS THROUGH YOUR THREATS YOU HAVE NO CUSTOMER SERVICE WHATSOEVER KATH REFUSED TO HELP GET OFF YOUR BACKSIDE AND DEAL WITH PROBLEMS NOT LEAVE IT TO A ROBOT YOU DON'T DESERVE CUSTOM
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Dan White π (@thedanwhite) reported from Nottinghamshire, England@virginmedia The link says I can message you but no way to actually message you. This customer service is awful!
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haasty kawa (@haasty_kawa) reported from Derby, England@virginmedia Iβm not happy at all. My internet has been down since last night till now . I have tried to call customer service and it would straight decline it . I tried going on the website but still it wonβt let me . As I work from home . Here is the area DE248ET
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Paul Dennison (@pdenno) reported from Beeston, England@virginmedia why call me twice today, tell me I am a valued customer (22 yrs) and offer me a broadband speed not yet available in my area!! Once again a waste of my time and yours. I would feel more valued if you call and offer me a small saving on my monthly bill! π€
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Charlotte π¨ (@fryingpantheist) reported from Nottinghamshire, England@virginmedia Is there another issue in my area? My connection is actually worse today but the status page says itβs fine?
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Rebecca Ward (@HistoricCatLady) reported from Mackworth, England@virginmedia whatβs going on? I canβt even get onto your website for the service tracker using my phone data! I could really use an update here so that I can actually work!
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John D (@Jdd535) reported from Stapleford, EnglandVirgin media must b the worst 4 customer service.. change ur engineer appointment without even discussing it!!! #virginmedia #theworstcustomerservice
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Robert Dingwall π΄σ §σ ’σ ³σ £σ ΄σ Ώ πͺπΊ Reunite (@rwjdingwall) reported from Nottinghamshire, England@virginmedia Regular malware scans on laptop and desktop. Your agent told me this was an identified problem being fixed at your end.
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Thomas Jenkins (@hellstorm86) reported from Nottinghamshire, England@virginmedia No local issues as mentioned but random disconnects for 10-15 min.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Greg O'Connell (Two jabs) (@Gregster29) reported@virginmedia Ringing customer services was my first port of call and that got me nowhere.
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sponge0812 (@sponge0812) reportedJust had to cancel virgin media fibre after 2 months, constantly dropping out and some times for hours, had to go back to sky which I wish we had not left now
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Aidan Costello (@aidan_codtello) reported@entrustTMF @virginmedia Needless to say neither of us have ever seen the Β£50. I had terrible broadband from them for many years and don't know why I was foolish enough to go back.
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Robert Taylor (@rabtaylor1981) reported@virginmedia Just fyi, 2 days of back and forth on DMs now, waiting hours for replies, and still nowhere! 2 more days paying for a service that doesn't work and I can't and don't use!
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Glenn McDonald (@Gtmcdonald1996) reported@virginmedia your customer service is shocking. I suggest you get someone to reach out to me and organise a phone call right now. You are very close to losing a customer Shocking!
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Sean Pearson (@soapyrct) reported@virginmedia @DjmarkieT Why do you always ask people to DM you? You will just say there is nothing you can do so call the call centre. Also why is your service so bad? You are genuinely the worst company I have ever dealt with!
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Joel Sheppard (@joelshepp) reported@virginmedia It is absolutely diabolical; The usability is horrific; The interface is horrendous; You cannot recover deleted items; The recordings do not split between movies and TV shows; and The audio function on the remote control never works. How do I stop the constant upgrade messages?!!
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kyle (@kyle_llooppyy) reported@virginmedia I canβt get through on the phone I need help!
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Fletch (@ItsMeFletch_) reported@virginmedia & @O2 are the two worst companies ever to deal with. Absolutely shocking service.!! ππ
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jason morgan (@Jason29wctb) reported@virginmedia Called vm as much use as chocolate frying pan , same thing every time pinhole reset ,we need engineer at your house, and no problem 20 visits last year 2 in last 3 weeks , faulty Internet for 11 years , retention team tomorrow