Virgin Media outages and service status in Kimberley, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Kimberley, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Jul 5, 4:29 PM GMT+1.
- Internet (66%)
- TV (17%)
- Wi-fi (7%)
- Phone (5%)
- E-mail (2%)
- Total Blackout (2%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Kimberley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kimberley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 9: Problems at Virgin Media
Virgin Media is having issues since 11:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kimberley, England
The most recent Virgin Media outage reports came from the following cities: Ilkeston, Mansfield, Nottingham, Kirkby in Ashfield, Derby, Ripley, Alfreton, Gedling District, and Sutton in Ashfield.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston
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Internet | 4 days ago |
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Ilkeston
|
Internet | 4 days ago |
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Ilkeston
|
Internet | 5 days ago |
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Ilkeston
|
Internet | 6 days ago |
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Mansfield
|
Wi-fi | 7 days ago |
|
Nottingham
|
Internet | 7 days ago |
Nearby cities with recent reports
4 recent signals
Community Discussion
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Virgin Media Issues Reports Near Kimberley, England
Latest outage, problems and issue reports in Kimberley and nearby locations:
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Tony P (@WorTony) reported from Selston, EnglandHey @virginmedia I’m really loving the customer service - called 2 weeks ago to report a broken remote - I was told a new one would be on the way. I’m still waiting. I called yesterday and was told the email address I was giving and have had registered for 15-20 years was wrong
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Keith Pates (@KeithCP2) reported from Nottinghamshire, England@virginmedia just to let you know I have made the payment I said I would make, now I am going to write my letters about your Atrocious Customer Service after 23 Years to #Citizensadvice, #TradingStandards, #Ofcom
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DaveInNotts 🇬🇧+🇺🇦 (@davidjamesdj) reported from Rainworth, England@Spikebmth @takeitev @myenergiuk One of the good things about a Zappi is it’s screen, which means it can be operated with out internet or WiFi, which can be useful in a emergency, especially if your on Virgin Media ?
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Keith Pates (@KeithCP2) reported from Nottinghamshire, EnglandWhat a conplete waste of time Virgin Media are now a Customer for 23 years and treat you like something they wiped off the bottom of there shoe all this Kath was wanting to do was not help me with finances regarding my bill but wanting to get my home phone fixed so I can ring..
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Sushrut (@Sushrutuk) reported from West Bridgford, England@virginmedia - is there a red button issue on sky sports?
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Dan White 💙 (@thedanwhite) reported from Nottinghamshire, England@virginmedia I am not sure why you are not getting this. I get this error on my Primary box but not the secondary box. I have ran the link and checked my acc for the service check and the issue is not listed! Not happy!
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Dr Alex Stavrinides (@Dr_Stav) reported from West Bridgford, EnglandCustomer Services via @WhatsApp is just appalling. Looking at you @virginmedia. Feels like I've wasted hours trying to sort out a contract, one bot message at a time.
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Keith Pates (@KeithCP2) reported from Nottinghamshire, England@virginmedia How can they be better connected when they have no working email and now no chat or Customer Service anynore been withtbem since 1999 Branson a Billionaire and can't have Customer Service via email anymore just public twitter, phone premium rate number no credit can't phone
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Rebecca Ward (@HistoricCatLady) reported from Mackworth, England@virginmedia what’s going on? I can’t even get onto your website for the service tracker using my phone data! I could really use an update here so that I can actually work!
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I NeedADream-Z2Choir (@castusthered) reported from Nottinghamshire, EnglandIf you’ve suffered through @virginmedia **** customer service by telephone just wait until you get onto this new WhatsApp method of dealing with issues. Some evil villains definitely sat stroking a cat laughing at this one
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Rob Parker (@roberto85) reported from Beeston, England@virginmedia it took my nearly 3 hours to cancel my contract after 7 years with you. Your customer service representative made up a fake outstanding bill from 2016 as an excuse not to help me. All sorted now but never going to be a #virginmediacustomer again.
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Keith Pates (@KeithCP2) reported from Nottinghamshire, England@virginmedia just to remind you I do not get paid from Universal Credit until 11th March so can't make any payment until then 23 Years a Customer and last time Kath could not help me, if you cut me off I have no way of paying bill, got no money until 11th had to use foodbank
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John D (@Jdd535) reported from Stapleford, EnglandVirgin gone down again... Great wen it works... but wen it goes its bad.. n wots worse is their customer service.. or rather lack of it!! Far worse than SKY.. but swap 2 moz.. terrible!!! #sky #virginmedia
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B Farn (@aaronfarny_b) reported from Ilkeston, EnglandRight @virginmedia is truly the worst internet - So I am looking to change providers as soon as possible - Not worried about TV packages etc as We are good with free view - can anybody recommend a ISP with a good monthly rate and none of the hidden fees etc?
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Dave Harwood (@DaveHarwood1) reported from South Normanton, England@virginmedia Why is it so damn frustrating to actually speak to someone regarding a mobile issue?
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andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England@virginmedia hi I am still waiting for your team to call me. I was on the phone a hour and 40 yesterday and now I have wasted more time. I am already unhappy that you have downgraded my services without speaking. Shocking service, where is best to complain about my time wasted
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Trouble, Becky and Dads (@TroubleDads) reported from Mansfield Woodhouse, England@virginmedia If an engine light comes on in your car but it still drives badly, do you ignore it? She even offered to send me a longer cable so I could move the box. For £99. For some coax cable! I don’t know why I bothered renewing my contract. Utter waste of time. Virgin sucks.
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Trouble, Becky and Dads (@TroubleDads) reported from Mansfield Woodhouse, England@virginmedia What forums? I have a fault so phoned Virgin who ‘booked’ an engineer who never arrived. You then had no knowledge of an engineer. Explained the fault and call centre refused to send an engineer or replacement box. How is a forum supposed to help?
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Keith Pates (@KeithCP2) reported from Nottinghamshire, England@virginmedia I AM SICK AND TIRED OF THESE CONSTANT BILLS REMEMBER I HAVE ALL LOGS I HOPE YOU LOSE LOTS MORE CUSTOMERS THROUGH YOUR THREATS YOU HAVE NO CUSTOMER SERVICE WHATSOEVER KATH REFUSED TO HELP GET OFF YOUR BACKSIDE AND DEAL WITH PROBLEMS NOT LEAVE IT TO A ROBOT YOU DON'T DESERVE CUSTOM
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Dave Martin (@flyingscotsmin1) reported from Eastwood, England@virginmedia what's going on?? TV is still not working!! Tried resetting and still nothing.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lyn Prodger (she/her) (@Prodgey) reported@virginmedia another estimated fix date for WD3 been and gone and still no resolution. It’s now been down for over 2 weeks. When will it be up and running. Don’t tell me to DM. I’ve tried countless times but get no response. Can I purchase a TP link and sim and get refunded
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Frazzz (@FrazzzYT) reported@virginmedia Oh it's eligible when the internet has been literally off for days and still says no fix. There was two weeks of up and down. Then it went off for half a day as you were "fixing it" now tis completely been off for days. Like come on now what am I paying for?
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Ramnish Kalsi (@ramnishkalsi) reported@virginmedia hope you are happy with the extra £200 when you failed to cancel my contract after 2 hours on phone. Karma strikes eventually.
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Jeremy White (@jeremyiwhite) reportedI got the most appealing service from @virginmedia when I wanted to cancel. So glad to see them hit where it hurts.
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Gothguy (@GothGuyGamer) reported@botbusta999 @virginmedia @EE when you join EE for their "internet", you'll be complaining you're being scammed, fact is aside from Virgin, noone can come close to the speeds they provide. Dont get me wrong, im not praising Virgin, their customer service is AIDS
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Bri Bri (@soup_gravy) reportedI need a new broadband provider, so fed up of dealing with daily outages with @virginmedia Never known a company to be this terrible. Paying for Gig1 Volt yet I can barely even get 50mbps download speed. Engineer visit booked, wait in and no one turns up or even communicates
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chris floyd (@mrchrisfloyd) reported@Ofcom @virginmedia love this!!! They’ve been at this for years!! Hanging up on customers! I hope it affects their staff now. Because ultimately it’s the company that gets fined for this, not the rude, stuck up staff they’ve got working for the company
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Lyn Prodger (she/her) (@Prodgey) reported@virginmedia I’ve just sent you yet another DM. Same one I’ve sent countless times with no resolution or response.
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Sinai Fleary 🇬🇩🇻🇨 (@S_Fleary1) reportedI have literally just left @virginmedia because of their poor service, constant internet outages and high bills. Let me know if we can claim compensation.
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Kelly Kilner (@KellyKilner) reportedGood. This is the WORST telecoms company. I’m still reeling from the bad service i endured in Nov, Dec 2025. @virginmedia. I have said that I will write to Ofcom but tbh…I feel worn by them. There is a whole industry and profits based on BAD customer service.