Virgin Media

Virgin Media Outage Report in Kimberley, Nottinghamshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kimberley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kimberley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kimberley, Nottinghamshire, England 11/24/2025 23:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Kimberley, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Mansfield, Nottingham, Derby, Sutton in Ashfield and Alfreton.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlkeston Wi-fi
United KingdomIlkeston Wi-fi
United KingdomMansfield Internet
United KingdomMansfield Internet
United KingdomNottingham TV
United KingdomNottingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Kimberley, England

Latest outage, problems and issue reports in Kimberley and nearby locations:

  • andyhelson Andy Helson (@andyhelson) reported from Nottinghamshire, England

    @virginmedia Oh see, it’s up to me to chase you is it. I hadn’t realised that the delay in you contacting me was all my fault. I’ve logged my complaint (48 hours now) and still heard nothing back. Good to see Ofcom are on the ball.

  • jamawoki Matt (@jamawoki) reported from Nottinghamshire, England

    @virginmedia Hey there! Thanks for replying. No I waited another 40 mins and then gave up - I rang this morning but of course I’ve had to go to work and they can’t help me unless at home lol. I was upgraded to 200mb but only ever get 40 (once 212!) :(

  • james_watts James Watts (@james_watts) reported from Sandiacre, England

    @virginmedia The is letting me know. Downloads are very slow a video that would normally take 3 mins is now 40.

  • CarolSaysThings Carol ✨ (@CarolSaysThings) reported from Nottinghamshire, England

    @rahman_younus @virginmedia I’m with three as well, and it’s been a bloody awful week 😒

  • CharlieTango135 CharlieTango🚁 (@CharlieTango135) reported from Nottinghamshire, England

    @virginmedia do sport subscribers get a discount on the football games @primevideosport are showing... poor quality picture for UHD 🤬

  • andyhelson Andy Helson (@andyhelson) reported from Nottinghamshire, England

    @virginmedia They have not even acknowledged my complaint. Not even a “we are looking into this “ the only replies I’ve had have been your platitudes.

  • AmazonAquatics1 Amazon Aquatics (@AmazonAquatics1) reported from Ripley, England

    @virginmedia I just want to report an open cabinet on my street, and it's hard work, I don't want to sign up to your "community" as I have tried now twice and had to do the damn not a robot thing both times which takes ages and it says my email is not valid

  • thomas_koop thomas coupe (@thomas_koop) reported from Hucknall under Huthwaite, England

    @virginmedia Still no services at all yet the online check says there is an issue.

  • prinnysinead Sinead Bacon👩🏼‍⚕️ (@prinnysinead) reported from Kegworth, England

    @virginmedia need to sort their shit out, we’ve had shitty on off WiFi for months now 🙄🙄

  • charlie_bethel Charlie Bethel (@charlie_bethel) reported from Beeston, England

    @virginmedia Very very poor customer service

  • charlie_bethel Charlie Bethel (@charlie_bethel) reported from Beeston, England

    @virginmedia Hi. Nobody has phoned or sent a text to my parents and there phone internet and tv is still not working. They have to keep topping up there mobile credit and nobody answers there calls

  • andyhelson Andy Helson (@andyhelson) reported from Nottinghamshire, England

    @virginmedia I repeat. I have made my complaint through your website, the bit where it says “make a complaint”. Perhaps you could explain why I need to make the same complaint twice. I take no joy from discussing this on an open forum either, I want a response from someone who can help.

  • thomas_koop thomas coupe (@thomas_koop) reported from Hucknall under Huthwaite, England

    @virginmedia There is no issue in the area as neighbours with virgin are using the service without problem. What should I do to resolve the service

  • lisa_c_pitt Lisa Pitt (@lisa_c_pitt) reported from Gotham, England

    @virginmedia can I cancel all services, new contract started 14th Nov. New changes dont take effect until 8th dec.

  • andyhelson Andy Helson (@andyhelson) reported from Nottinghamshire, England

    @virginmedia Then you can continue imagining how disappointed I am and look forward to my cancelling your contract at the 1st available opportunity. I, on the other hand, can only imagine that your competitors enjoy your customer service standards far more than I have.

  • jamawoki Matt (@jamawoki) reported from Radcliffe on Trent, England

    @virginmedia I’ve been on hold for over 50 mins and now the hold music has stopped and it’s just static - but still connected. Help!!

  • m0cvo Nigel Booth (@m0cvo) reported from Annesley, England

    @gm8arv @2m0sql @M0VGA @SOTAbeams @TalkTalk @virginmedia The VM system I have here causes no problems from DC to 23cm (as high as I go currently) the only issue I had was when I tried using a mains data network from Argos and it destroyed 6m. Scrapped once identified.

  • Wilko0103 Will (@Wilko0103) reported from Nottinghamshire, England

    @virginmedia There is no fault listed on the website yet when we call we get an automated message saying there's been problems in our area, we can't even use the internet due to the connection being awful

  • jamawoki Matt (@jamawoki) reported from Radcliffe on Trent, England

    @virginmedia Thanks for relying! No difference on reboot and I only have wireless. It’s actually giving less than it did before the upgrade haha. Also I stayed in for an engineer last week who never turned up 😬

  • Wilko0103 Will (@Wilko0103) reported from Nottinghamshire, England

    @virginmedia I've been suffering from 20-40% packet loss on my broadband for 2 weeks now, I've called up the service team multiple times and I've been given a different date on which it will be fixed 28th,29th,31st and now the 4th I'd like some clarity with what's happening

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Noelle2221 Noelle222 (@Noelle2221) reported

    @virginmedia please help, I can see you are responding to others

  • waheed_baig Waheed Baig (@waheed_baig) reported

    @virginmedia can someone reach out about major breach of a contract with virgin. You are not honouring a contract you issued@because your systems have lost the contract and now increasing the cost. Wasting so much of my time and a loyal customer have been.

  • pnefc316 stephen towers (@pnefc316) reported

    @virginmedia About time you sorted the mobile signal out its disgraceful , struggle to get a signal anywhere

  • chidders41 Helen Climance (@chidders41) reported

    @virginmedia been a long standing customer but in order for me to get a discount I have to take a package that includes a phone sim card that I don't want or will not use but you want to charge me £25 a month for but if I don't take the sim no discount. Sky her I come.

  • summatandnowt Jon F (@summatandnowt) reported

    @virginmedia Does this include ‘priority’ to get a new cable fitted in less 3 months? Focus on delivering the basic service you promised customers before gimmicks like this.

  • Stacey99153760 Stacey (@Stacey99153760) reported

    @virginmedia How do I get to speak to an actual person about my broadband going down, costing me a days wage as I work from home, also my security was compromised as I couldn’t view my doorbell. This was the second time it’s happened.

  • JojoLeMo Jojo Monk (@JojoLeMo) reported

    @virginmedia No Ethernet devices. Advised we would be sent a new hub but when asking why not arrived told no we won’t have one. It’s a big joke and after 22 years time to change cannot take poor service especially a disabled family member reliant on your service

  • expressaris Andrew Shutt (@expressaris) reported

    @virginmedia Hi there are a few things not quite right and indeed misleading about the whole procedure. Needless to say I now feel trapped with a contract I’m unsure about. Please could you let me know of an email address or similar so that these issues can be detailed in depth. Thanks

  • chidders41 Helen Climance (@chidders41) reported

    @virginmedia been a long standing customer but in order for me to get a discount I have to take a TV package that includes a phone sim card that I don't want or will not use but you want to charge me £25 a month for but if I don't take the sim no discount.

  • davidzmul David Mulrooney (@davidzmul) reported

    @virginmedia Yes I've checked, these responses are the same as the bot on the page - address indicates service is not yet available but I should get in to speak to someone to check if address can be added - 5 hours and waiting "45 minute wait"