Virgin Media

Virgin Media Outage Report in Kimberley, Nottinghamshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kimberley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kimberley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kimberley, Nottinghamshire, England 02/20/2026 20:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kimberley, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Derby, Nottingham, Ilkeston, Mansfield, Alfreton, Kirkby in Ashfield and Selston.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerby Internet
United KingdomNottingham Internet
United KingdomNottingham Wi-fi
United KingdomIlkeston Wi-fi
United KingdomNottingham Wi-fi
United KingdomIlkeston E-mail

Community Discussion

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Virgin Media Issues Reports Near Kimberley, England

Latest outage, problems and issue reports in Kimberley and nearby locations:

  • KeithCP2 Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    What a conplete waste of time Virgin Media are now a Customer for 23 years and treat you like something they wiped off the bottom of there shoe all this Kath was wanting to do was not help me with finances regarding my bill but wanting to get my home phone fixed so I can ring..

  • davidjamesdj DaveInNotts 🇬🇧+🇺🇦 (@davidjamesdj) reported from Rainworth, England

    @Spikebmth @takeitev @myenergiuk One of the good things about a Zappi is it’s screen, which means it can be operated with out internet or WiFi, which can be useful in a emergency, especially if your on Virgin Media ?

  • thedanwhite Dan White 💙 (@thedanwhite) reported from Nottinghamshire, England

    @virginmedia The link says I can message you but no way to actually message you. This customer service is awful!

  • IPSiara Ian Siara (@IPSiara) reported from Beeston, England

    @virginmedia can you explain how your customer services line was working up until the point I told you I wanted to leave, and since then you've cut me off 3 times in a row?

  • KeithCP2 Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia just to let you know I have made the payment I said I would make, now I am going to write my letters about your Atrocious Customer Service after 23 Years to #Citizensadvice, #TradingStandards, #Ofcom

  • KeithCP2 Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia I tell you what I will do I will send another letter to Sherwood Lidge and tell them how I am being treated after 23 Years a Customer and you have no Customer Service, no email and not interested in Customers only automated robots soon as in work I will switch I can't use it now

  • KeithCP2 Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia NO BECAUSE YOU HAVE BECOME UNCONTACTABLE A KING TERM CUSTOMER SINCE AROUND 1999 AND TREAT ME NOW LIKE SOMETHING YOU HAVE WIPED OFF THE BOTTOM OF YOUR SHOE HOME PHONE NOT WORKED FOR ABOUT 3 YEARS BUT STILL BEEN PAID FOR I SHOULD BE REFUNDED FOR THAT MAYBE I WILL CONTACT T.S.

  • WorTony Tony P (@WorTony) reported from Selston, England

    Hey @virginmedia I’m really loving the customer service - called 2 weeks ago to report a broken remote - I was told a new one would be on the way. I’m still waiting. I called yesterday and was told the email address I was giving and have had registered for 15-20 years was wrong

  • jonathansc Jonathan SC ن Esq. (@jonathansc) reported from Wilford, England

    @virginmedia thank you for confirming that you think it is normal to send you customer no updates when your broadband has been down for in excess if 12 hours #Fail

  • KeithCP2 Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia How can they be better connected when they have no working email and now no chat or Customer Service anynore been withtbem since 1999 Branson a Billionaire and can't have Customer Service via email anymore just public twitter, phone premium rate number no credit can't phone

  • KeithCP2 Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia not sure if I told you but I do have the log of my chat today with your so called helper who did not help at all, it is printed out for anyone to see when I take legal Action regarding no Customer Service email like #EE do #Attrocious #CustomerService 23 years

  • rainworthgord Gordon Foster (@rainworthgord) reported from Rainworth, England

    @virginmedia @_MMaritima Not everyone understands about running a wired speed test, whatever that is. Why can you not just make an appointment with Lizzie for a home call so her problem can be sorted out on the spot? After all, free call out is one of your strong selling points. She doesn’t need hassle.

  • KeithCP2 Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia what a waste of time your agent Kath is not interested in helping all sge is interested in is getting the land line fixed it has not worked for 3 years not going to bother now Attrocious Customer Service I will be taking this further 23 years a Customer & can't help

  • KeithCP2 Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia just to remind you I do not get paid from Universal Credit until 11th March so can't make any payment until then 23 Years a Customer and last time Kath could not help me, if you cut me off I have no way of paying bill, got no money until 11th had to use foodbank

  • thedanwhite Dan White 💙 (@thedanwhite) reported from Nottinghamshire, England

    @virginmedia I am not sure why you are not getting this. I get this error on my Primary box but not the secondary box. I have ran the link and checked my acc for the service check and the issue is not listed! Not happy!

  • KeithCP2 Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia Tell me how I can do that when I can't contact anyone, I can't ring without money, a Company like Virgin Media should have Customer Service Facility you don't now Sit a Course I have 2 Level 2 Certificates in #CustomerService

  • thedanwhite Dan White 💙 (@thedanwhite) reported from Nottinghamshire, England

    @virginmedia To be sent another SMS and have the call ended? Awful service!

  • xxjessiedavis 🦋💜J e s s i e 💜🦋 (@xxjessiedavis) reported from Nottinghamshire, England

    Virgin media wifi is unbelievable!!!!! The amount of problems , and wifi going off nearly every day!!! I have had enough 😤😖 @virginmedia

  • mjtriggs Matt Triggs (@mjtriggs) reported from West Bridgford, England

    @virginmedia My broadband hub has no power at all, and it seems the solution is an engineer in the middle of next week. How am I meant to work until then? Can’t you just post me a new hub?

  • SteveB2Notts Steve B (@SteveB2Notts) reported from Clifton, England

    @virginmedia @Virgin Fix PPV Boxing now !

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • RossCronshaw Ross Cronshaw (@RossCronshaw) reported

    @virginmedia Whenever I speak to them they go through every step under the sun to avoid an engineer visit. I've been asking for one for a week. Complaint lodged by phone. I've got the reference for it

  • Gohuiginn Gary (@Gohuiginn) reported

    @virginmedia I’m having a problem with my phone. The response from Virgin text was completely unsatisfactory. However I spoke on phone (eventually). Problem still not resolved.

  • RossCronshaw Ross Cronshaw (@RossCronshaw) reported

    @virginmedia Hi. I've just checked and doesn't seem to be anything. Problems go back to May last year. Talking to your customer services every day at the moment. Not getting anywhere but still paying the £47 a month.....

  • Johnlumb67 John lumb (@Johnlumb67) reported

    @virginmedia No I have not. I just assumed that the front door and my kitchen and almost most of the hse would get a decent signal. I live West London not in the middle of nowhere.

  • Johnlumb67 John lumb (@Johnlumb67) reported

    @virginmedia So service today has been awful again. Looking at the router lig much the same. Warnings and errors

  • inskip_matt Matthew Inskip (@inskip_matt) reported

    @virginmedia Sure, no problem

  • bonnieIeebrown bonnie (@bonnieIeebrown) reported

    @virginmedia there are issues in the area otherwise my internet wouldn’t be down, I’ve tried being nice but this is the 9th time this month, it’s the 17th, it’s absolutely inexcusable, we have made a formal complaint

  • simon_worsfold Simon Worsfold (@simon_worsfold) reported

    @Ofcom @virginmedia @ofgem Thank you so much for reaching out. I’m one of many people who believe Virgin Media customer service is just getting worse & worse, But keep pushing u for pillow to post. Thanks again for replying.

  • Ramsey16kdr 717KR (@Ramsey16kdr) reported

    @virginmedia I’ve downloaded the app & it says it can’t connect, it won’t even let me sign in

  • RossCronshaw Ross Cronshaw (@RossCronshaw) reported

    @virginmedia Spoken to them today, yesterday and several times last week. Lots of suggestions that only last a few hours. I need an engineer here to look at this properly. Lodged a complaint yesterday was supposed to be getting a call yesterday. Still waiting....