Virgin Media outages and service status in Kimberley, England

Problems in the last 24 hours in Kimberley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kimberley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kimberley, England

The most recent Virgin Media outage reports came from the following cities: Derby, Mansfield, Nottingham, Ilkeston, and Alfreton.

City	Problem Type	Report Time
Derby	Wi-fi	2 days ago
Mansfield	Total Blackout	5 days ago
Derby	TV	5 days ago
Nottingham	Internet	5 days ago
Derby	Wi-fi	6 days ago
Nottingham	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Kimberley, England

Latest outage, problems and issue reports in Kimberley and nearby locations:

• 
  Kate J (@katej1984) reported 26 seconds ago from Sandiacre, England

  @virginmedia any chance you could hire call centre staff that don’t hang up the phone after 3 seconds in an attempt to bring their AHT down?

• 
  Gordon Foster (@rainworthgord) reported 3 minutes ago from Rainworth, England

  @virginmedia @_MMaritima Not everyone understands about running a wired speed test, whatever that is. Why can you not just make an appointment with Lizzie for a home call so her problem can be sorted out on the spot? After all, free call out is one of your strong selling points. She doesn’t need hassle.

• 
  Matt Triggs (@mjtriggs) reported 5 minutes ago from West Bridgford, England

  @virginmedia My broadband hub has no power at all, and it seems the solution is an engineer in the middle of next week. How am I meant to work until then? Can’t you just post me a new hub?

• 
  Cathy Stoddart (@ceejay278) reported 5 minutes ago from Nottinghamshire, England

  @virginmedia Think you need to look at your process for vulnerable adults. Elderly aunt with fault on landline and therefore no working Careline emergency alarm. No engineer until Friday - if she falls or is taken ill who is going to help??

• 
  Marcus sharp (@Marcussharp10) reported 18 minutes ago from Nottinghamshire, England

  @bamford_tony @virginmedia mine always going down worst Internet provider going

• 
  🍂🍁J e s s i e 🍁🍂 (@xxjessiedavis) reported 18 minutes ago from Nottinghamshire, England

  @virginmedia Hi! My wifi is very slow and keeps cutting in and out plus I never get a good signal with my wifi at the other side of the house in which case I need a wifi booster, and my phone I have a contract with you and the signal is awful!! I should be getting 5g but I don’t!!

• 
  andrew anthoney 🍋 (@andytoon30) reported 19 minutes ago from Mansfield Woodhouse, England

  @virginmedia hi I am still waiting for your team to call me. I was on the phone a hour and 40 yesterday and now I have wasted more time. I am already unhappy that you have downgraded my services without speaking. Shocking service, where is best to complain about my time wasted

• 
  B Farn (@aaronfarny_b) reported 21 minutes ago from Ilkeston, England

  Right @virginmedia is truly the worst internet - So I am looking to change providers as soon as possible - Not worried about TV packages etc as We are good with free view - can anybody recommend a ISP with a good monthly rate and none of the hidden fees etc?

• 
  Keith Pates (@KeithCP2) reported 27 minutes ago from Nottinghamshire, England

  @virginmedia not sure if I told you but I do have the log of my chat today with your so called helper who did not help at all, it is printed out for anyone to see when I take legal Action regarding no Customer Service email like #EE do #Attrocious #CustomerService 23 years

• 
  Tony P (@WorTony) reported 29 minutes ago from Selston, England

  Hey @virginmedia I’m really loving the customer service - called 2 weeks ago to report a broken remote - I was told a new one would be on the way. I’m still waiting. I called yesterday and was told the email address I was giving and have had registered for 15-20 years was wrong

• 
  Charlotte 🐨 (@fryingpantheist) reported 30 minutes ago from Nottinghamshire, England

  @virginmedia Is there another issue in my area? My connection is actually worse today but the status page says it’s fine?

• 
  Cathy Stoddart (@ceejay278) reported 36 minutes ago from Nottinghamshire, England

  @virginmedia This service was not offered so yes I’d be free for a webchat

• 
  Keith Pates (@KeithCP2) reported 37 minutes ago from Nottinghamshire, England

  @virginmedia please see attached bill was paid just printed tbis off all other pages are in a file will email when I get the file out been with you for years still got tv and broadband home phone not working mobile on EE

• 
  Nigel Hudson (@nghudson) reported 41 minutes ago from West Bridgford, England

  Managed to finally pay @virginmedia off and get rid of them for good. Absolute shysters and the worst customer service you’ll ever be unlucky enough to encounter. You won’t see me again unless things drastically improve.

• 
  Charlotte 🐨 (@fryingpantheist) reported 43 minutes ago from Nottinghamshire, England

  @virginmedia I’m just trying to figure out if it is still an area problem

• 
  Matthew Theobald (@DirtyLyle) reported 48 minutes ago from Clifton, England

  @virginmedia Still bad this evening. Pixelating all over the screen.

• 
  DJ Knight 🇬🇧 (@iRacing74) reported 51 minutes ago from Sandiacre, England

  With public service cuts, why do we year upon year pay more Council Tax for less service? Virgin Media put their prices, but do not reduce my service - If they did I'd cancel the service. We are legally obliged to pay more for less - go figure 🤷

• 
  Matt Clarke™️ 🎮🕹 (@TweetFlicker) reported 54 minutes ago from Ilkeston, England

  @virginmedia I’m at work. Please call me. You’ll be able to get all my details from the complaint number I’ve given you.

• 
  Derbydog (@derbydog1976) reported 55 minutes ago from Stenson Fields, England

  @virginmedia @virginhelp is there a problem with the internet as mine has just dropped off

• 
  Craggy 🔴⚪️ (@radfordred) reported 55 minutes ago from Nottinghamshire, England

  You got some Indian bloke phoning me from 01912120386 telling me my Internet got a problem with passwords? @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  simon bennett (@felixeemopener) reported 2 minutes ago

  @virginmedia I’m getting so fed up with this. Every weekend. Every bank holiday. How long are you going to allow this intermittent signal to go on? I reckon it’s 4 weeks in a row now

• 
  Addy (@iadnan9) reported 7 minutes ago

  @AlloquiStrix @virginmedia Reported an issue 2 months ago and only just received a response. The advice given was unhelpful, careless, and frankly unprofessional. The issue is still ongoing with Now being told it could take another 28 days for a follow-up. Completely unacceptable and a waste of time.

• 
  Stewart Neilson ⚒ 🇬🇧 (@HaveringHammer) reported 11 minutes ago

  I’ve just been given Netflix ( I know I’m late to getting it ) by VirginMedia. The first show I’ve started watching is Breaking Bad ( I know I’m late to watching that too ) My question is should I stick with it as I’m 3 shows in and not sure what all the fuss was about yet?

• 
  Ruth Payne (@ruthmpayne) reported 15 minutes ago

  @TelfordMemories @virginmedia We’ve had no WiFi whatsoever for the past 48 hours now in Birmingham B16, awful customer service from the call centre too!

• 
  Joshy R 🌒 (@JJRussell95) reported 16 minutes ago

  @virginmedia don’t care about about their vulnerable customers and their Customer service are useless Robots reading off a script @VirginMedia_TV

• 
  Adam Sowden (@Sowds89) reported 17 minutes ago

  @virginmedia can you help me with an on going issue. I’ve phone 3 times and nobody has fixed the issue. Thanks

• 
  Jessica Simpson 😺🐶🐾 (@Jess_Simpson645) reported 23 minutes ago

  Had quite a battle with Virginmedia this morning when reporting a fault . Wanted me to crawl down on the floor and reach behind the cupboard to start unplugging and then plugging things back in again. Explained in the to her that I have arthritis in my spine as an elderly person and it took a real battle to get them to send a Technician out - apart from anything else tiring having to navigate all the various menus to even get to speak to a human being. Really beginning to wish I had not renewed my contract with #Virginmedia and had gone elsewhere @virginmedia .

• 
  Scott (@scottowen81) reported 23 minutes ago

  @sharonmariahall @virginmedia Never had an issue with them

• 
  Nottinghill Man (@nottinghillman) reported 26 minutes ago

  @virginmedia I think this has been reported now but our WiFi at W2 4TJ went down on Wednesday evening. A call out engineer the next the next morning merely confirmed that the problem is apparently on the street, not in our house as the engineer apparently thought initially. But no repair yet

• 
  Karen Cheney (@loubylou60) reported 26 minutes ago

  @virginmedia your customer service is abysmal- sort it out