Virgin Media Outage Report in Kimberley, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kimberley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kimberley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Kimberley, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Derby, Ilkeston, Nottingham, Mansfield, Sutton in Ashfield and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
||
| Ilkeston |
Wi-fi | |
| Derby |
Total Blackout | |
| Nottingham |
Wi-fi | |
| Derby |
Internet | |
| Derby |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kimberley, England
Latest outage, problems and issue reports in Kimberley and nearby locations:
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Bhavna 🙋🏽♀️
(@MissBeBop) reported
from
Eastwood, England
When @virginmedia wifi is working it’s bloody amazing, when you need to raise an issue with them it’s the most frustrating experience ever. Today I have had 2 people hang up mid call, 3 bots, 2 people on chat and still in the same place. No ******* wifi!!!!
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Bhavna 🙋🏽♀️
(@MissBeBop) reported
from
Eastwood, England
@virginmedia Yes and no. My internet isn’t working all the time and continuously cuts out, this is on a wired connection. I have done the self help, also done the reset when I call through. Have done the pin prick reset and changed hub settings. Still nothing. Have previously been told I need
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Thomas Jenkins
(@hellstorm86) reported
from
Nottinghamshire, England
@virginmedia No local issues as mentioned but random disconnects for 10-15 min.
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Thomas Jenkins
(@hellstorm86) reported
from
Nottinghamshire, England
@virginmedia for the past 2 weeks during the day I get 1-2 internet disconnect issues for 15 minutes at a time. No known issues in the area. How do I get this sorted?
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Trouble, Becky and Dads
(@TroubleDads) reported
from
Mansfield Woodhouse, England
After waiting in all afternoon and cancelling a social occasion and delivering a customer’s potting bench because the Virgin Media engineer was supposed to come between 1 and 6, surprise surprise, a no show. @virginmedia not impressed, it’s a good job I work from home 😡
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Nigel Hudson
(@nghudson) reported
from
West Bridgford, England
Managed to finally pay @virginmedia off and get rid of them for good. Absolute shysters and the worst customer service you’ll ever be unlucky enough to encounter. You won’t see me again unless things drastically improve.
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Trouble, Becky and Dads
(@TroubleDads) reported
from
Mansfield Woodhouse, England
@Rapidolass @virginmedia I had to hang up after an hour because I was about to swear. I may as well listen to a voice synthesised repeated message. Not sorry, no problems and only wanted a £99 call out charge to check their equipment showing an error light. Wifi is painfully slow.
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Trouble, Becky and Dads
(@TroubleDads) reported
from
Mansfield Woodhouse, England
@virginmedia If an engine light comes on in your car but it still drives badly, do you ignore it? She even offered to send me a longer cable so I could move the box. For £99. For some coax cable! I don’t know why I bothered renewing my contract. Utter waste of time. Virgin sucks.
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Matt Clarke™️ 🎮🕹
(@TweetFlicker) reported
from
Ilkeston, England
@virginmedia I’m at work. Please call me. You’ll be able to get all my details from the complaint number I’ve given you.
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@virginmedia hi I am still waiting for your team to call me. I was on the phone a hour and 40 yesterday and now I have wasted more time. I am already unhappy that you have downgraded my services without speaking. Shocking service, where is best to complain about my time wasted
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Simon Noone
(@NooneSimon) reported
from
Ruddington, England
@virginmedia having some problems with internet dropping out every few days and my live TV is jumping like mad. When I reboot everything it is OK for a while and then same issues again. Any known problem?
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Trouble, Becky and Dads
(@TroubleDads) reported
from
Mansfield Woodhouse, England
@virginmedia What forums? I have a fault so phoned Virgin who ‘booked’ an engineer who never arrived. You then had no knowledge of an engineer. Explained the fault and call centre refused to send an engineer or replacement box. How is a forum supposed to help?
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Nigel Hudson
(@nghudson) reported
from
West Bridgford, England
@Jess_Guth @virginmedia Trying to get away from them is so difficult. They wouldn’t let me transfer my landline number and then charged me for keeping it open! You’ll never manage to speak to anyone either…not unless you’re paying a bill of course.
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Derbydog
(@derbydog1976) reported
from
Stenson Fields, England
@virginmedia @virginhelp is there a problem with the internet as mine has just dropped off
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@AnnavsAnna1 @virginmedia The routers are terrible and not fit for purpose.
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MS Estates
(@MS__Estates) reported
from
Nottinghamshire, England
@vmbusiness is there a problem in the NG7 area please?
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Trouble, Becky and Dads
(@TroubleDads) reported
from
Mansfield Woodhouse, England
Quite an electrical storm here. The thunder is terrifying Becky and virgin media has just gone down. She’s pacing and panting furiously poor thing.
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Craggy 🔴⚪️
(@radfordred) reported
from
Nottinghamshire, England
You got some Indian bloke phoning me from 01912120386 telling me my Internet got a problem with passwords? @virginmedia
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Richard Clark
(@richardcclark) reported
from
Nottinghamshire, England
@virginmedia I’m sorry to say your customer service is bar none, the worst experience I’ve ever had the misfortune to deal with. A missed appointment scheduled by you, I’m on the phone for over 3 hrs and you have no ownership of the issue, just pass me from pillar to post. #fail
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Dane
(@Forest_Dane) reported
from
Beeston, England
@marc1box @leonagraham @virginmedia Those lights say it's the Internet. I'm lucky here, been with Virgin since it was diamond cable and NTL and only 128kb/s. Probably only had a few days down in all that time and one of this was a failed router. Not cheap though
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lee Fee
(@c4kky) reported
@virginmedia Evening. This seems to be an ongoing thread. As per my previous messages, I had my broadband and telephone with Now Tv and never failed once. Sadly now I have signed up for your "Super reliable" broadband it "FAILS" every day! I'm not impressed!
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James Stenton.
(@Stento1867) reported
@AJBMort82 @virginmedia I spent a full week on that service! Waiting 24/48 hours for replies and then it just kept sending me back to the start.
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Tony Lowe
(@tlowey1951) reported
@virginmedia . I wrote to the complaints department in December received a letter from you saying you would look into my complaint have had a letter saying you will contact me heard nothing from you. My package went up £40 from a deal I had and no way to change it.
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Akehurst
(@Akehurst_Sam) reported
Anyone Else Been Having Major Problems With #VirginMedia Recently? @VirginMedia
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pat
(@StoodUpTooFast) reported
@shellzenner @virginmedia Can you plug a network cable into the Virginia box and see if that works without interruption?
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Jaq Avery
(@JaqAvery) reported
@virginmedia I am in desperate need of a call back. I need to cancel my contract but the phone line keeps cutting off part way through my call. I am leaving the country shortly and need to arrange return of my equipment before then.
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Ian Jeffray
(@ianjeffray) reported
@virginmedia No, you are continuing to lie. You raised my bill by OVER TWENTY PERCENT just last month, and sent me a letter today saying you were going to increase it A FURTHER THIRTEEN PERCENT. You have refused all and any form of contact with me since December. @ofcom won't help either.
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Angryoldman
(@Adrianfstrain) reported
@virginmedia please advise how I end my broadband contract. I cannot login to my account nor contact anyone via customer service. Which postal or email address should I use to give notice.
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Phil clement
(@psclement) reported
@Deborah_08 @virginmedia I don’t think they know how to fix it. The wife and I are both working from home and the kids are meant to be schooling online but it’s impossible atm as we all keep getting cut off.
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Roger G
(@RogerG83019966) reported
@virginmedia @LozzaFox Haha - I has this BS too, I even tried to cancel after it was evident nobody could fix the problem or even confirm it was being dealt with. I was passed around for another two hours and had to give up after 5+ hours on the phone. The whole company is a sham.