Virgin Media outages and service status in Kimberley, England

Problems in the last 24 hours in Kimberley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kimberley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kimberley, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Derby, Ilkeston, Mansfield, and Kirkby in Ashfield.

City	Problem Type	Report Time
Nottingham	Internet	2 hours ago
Derby	Internet	16 hours ago
Ilkeston	Internet	4 days ago
Nottingham	Internet	4 days ago
Nottingham	Internet	8 days ago
Nottingham	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Kimberley, England

Latest outage, problems and issue reports in Kimberley and nearby locations:

• 
  James Armstrong (@iamj_armstrong) reported 2 minutes ago from Beeston, England

  @virginmedia the internet you installed yesterday has stopped working and you can’t get anyone out until Tuesday? If I want to escalate the issue then it will take 3-5 working days? Can anyone help me?

• 
  Bhavna 🙋🏽‍♀️ (@MissBeBop) reported 4 minutes ago from Eastwood, England

  @virginmedia Yes and no. My internet isn’t working all the time and continuously cuts out, this is on a wired connection. I have done the self help, also done the reset when I call through. Have done the pin prick reset and changed hub settings. Still nothing. Have previously been told I need

• 
  Tony P (@WorTony) reported 11 minutes ago from Selston, England

  Hey @virginmedia I’m really loving the customer service - called 2 weeks ago to report a broken remote - I was told a new one would be on the way. I’m still waiting. I called yesterday and was told the email address I was giving and have had registered for 15-20 years was wrong

• 
  Matt H (@forestmatth79) reported 12 minutes ago from Wilford, England

  @virginmedia down again in NG11 no compensation for the last time can’t get through on the phones to speak to anyone. Not good enough

• 
  Keith Pates (@KeithCP2) reported 14 minutes ago from Nottinghamshire, England

  @virginmedia Had that and got no where you had your chance and blown it read the log from Kath and you will see how she treated me, if I was her boss she would have been sacked on the spot 3 years ago I reported home phone not working number gone bone idle Kath tried I said NO

• 
  Stu84®️™️ (@StagsStu84) reported 15 minutes ago from Mansfield Woodhouse, England

  @virginmedia hi I keep getting error code v53 on my TiVo v6, rebooted, checked connections are ok but to no avail. Had this problem for months but problem is getting worse, please advise. Thanks

• 
  Mark 🏳️‍🌈🇺🇦 (@mocktanza) reported 16 minutes ago from Nottinghamshire, England

  @virginmedia Yes. It says fix by 3pm. Someone else told me it was planned maintenance but we definitely weren’t informed

• 
  paulwitneyphoto (@paulwitneyphoto) reported 20 minutes ago from Ruddington, England

  @virginmedia how do I report a problem with our wifi and tivo box

• 
  Chris hesketh (@cwis75) reported 28 minutes ago from Clifton, England

  @virginmedia was thinking of changing broadband provider today. Well thanks to the poor customer service today you made my mind up . Twice your assistants hung up on me . Hello @VodafoneUK

• 
  Jonathan SC ن Esq. (@jonathansc) reported 28 minutes ago from West Bridgford, England

  @virginmedia Good to know you technicians are aware - less good not to know whether they are actually doing anything to fix this

• 
  Luketh (@Luketh13ttv) reported 36 minutes ago from Heanor and Loscoe, England

  Has anyone else been having issues with @virginmedia today? My Internet has been constantly cutting off #virginmediadown

• 
  James Armstrong (@iamj_armstrong) reported 39 minutes ago from Beeston, England

  @virginmedia are there any outages in the NG9 area or has my broadband broken for the second time this month?

• 
  Marcus sharp (@Marcussharp10) reported 39 minutes ago from Nottinghamshire, England

  @bamford_tony @virginmedia mine always going down worst Internet provider going

• 
  Keith Pates (@KeithCP2) reported 41 minutes ago from Nottinghamshire, England

  @virginmedia what a waste of time your agent Kath is not interested in helping all sge is interested in is getting the land line fixed it has not worked for 3 years not going to bother now Attrocious Customer Service I will be taking this further 23 years a Customer & can't help

• 
  Matthew Theobald (@DirtyLyle) reported 43 minutes ago from Clifton, England

  @virginmedia Still bad this evening. Pixelating all over the screen.

• 
  Nigel Hudson (@nghudson) reported 51 minutes ago from West Bridgford, England

  Managed to finally pay @virginmedia off and get rid of them for good. Absolute shysters and the worst customer service you’ll ever be unlucky enough to encounter. You won’t see me again unless things drastically improve.

• 
  Jonathan SC ن Esq. (@jonathansc) reported 56 minutes ago from Wilford, England

  @virginmedia Again we have no broadband and just a vague it will be fixed by 22:00 #Wilford. Why do you not supply incident reference to your customers ?

• 
  🍂🍁J e s s i e 🍁🍂 (@xxjessiedavis) reported 58 minutes ago from Nottinghamshire, England

  Virgin media are absolutely diabolical!!!! No end of problems all the time and now have no wifi!!! That’s it I’m moving providers!! 😡😡 @virginmedia

• 
  Rebecca Ward (@HistoricCatLady) reported 58 minutes ago from Mackworth, England

  @virginmedia what’s going on? I can’t even get onto your website for the service tracker using my phone data! I could really use an update here so that I can actually work!

• 
  Keith Pates (@KeithCP2) reported 59 minutes ago from Nottinghamshire, England

  @virginmedia I AM SICK AND TIRED OF THESE CONSTANT BILLS REMEMBER I HAVE ALL LOGS I HOPE YOU LOSE LOTS MORE CUSTOMERS THROUGH YOUR THREATS YOU HAVE NO CUSTOMER SERVICE WHATSOEVER KATH REFUSED TO HELP GET OFF YOUR BACKSIDE AND DEAL WITH PROBLEMS NOT LEAVE IT TO A ROBOT YOU DON'T DESERVE CUSTOM

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Greg Cunnington (@Yuzi87) reported 2 minutes ago

  @virginmedia I've been a Virgin Media customer for 20 years, I've been paying out of contract rates at £109 a month for 2 years without realising. When I create a package as a new customer its £37 a month, however as a long time customer my new price is £68. Nice way to treat your Customers!

• 
  Jase Whelan (@WiJayWhelan) reported 2 minutes ago

  @virginmedia so 4 days later i receive this 😡Virgin Media Outage Update - Description: Service update. Broadband, Voice and TV fault F012405802. The latest update we have is: We have identified the problem and an engineer is on their way. The estimated repair time is now: 12/08/2026 13:00:00

• 
  Shardon (@shardon1980) reported 3 minutes ago

  @virginmedia I can’t send DMs but update. Issue won’t be fixed until 14th August . Absolutely unacceptable. No notice or comms I had to check myself. I pay you a lot of money. To be over 2 weeks with no WiFi is unacceptable. No details either and your hotline has a wait time of over 45 mins.

• 
  paul d (@pauldewolfe) reported 6 minutes ago

  @virginmedia Really disappointed. Called to renew my contract but couldn’t get a good enough deal, so wanted to cancel. They couldn’t process it and told me to call back. I did, gave my name, email, ph number, bank details and last payment, but they still couldn’t pass security.

• 
  Jon H (@JonHar1985) reported 6 minutes ago

  @virginmedia why the hell has my Internet been intermittent for over a week and after today was supposed to be the “fix” date, it’s now updated to say next week? Literally can’t work due it dropping out. Imagine there’s no compensation for you turning to **** though, hey?

• 
  Mike Bennett (@AthleticFanMike) reported 10 minutes ago

  @Charltonater @skytv I was with Virgin Media before they put my price up by £100. I wish I had just paid it. I have not used my Sky Stream since Friday I am fed up with having to reset it every 20 mins. Just using the Apps on my smart TV now. I’m going to cancel the contract.

• 
  Gary (@gazi1684) reported 15 minutes ago

  @virginmedia @rayquannnnnnn Is there a problem in the wallsend area with broadband?

• 
  Trina S 💙 (@BrownEyedGirlGB) reported 17 minutes ago

  By December 2025 @virginmedia ongoing service monitoring determined I needed a free hub to stabilise connection. Lost track of how often internet has gone down for few minutes or so then come back. However, in last month it has been out for hours 3 times. 2/?

• 
  Ron Rosenhead (@ronrosenhead) reported 19 minutes ago

  Hey @virginmedia - yet ANOTHER outage HA54ED. How many more will there be? My elderly mother in law had no TV for 10 days recently. You gave her compensation. How about proper service? Not good enough. Please contact me.

• 
  simon withers (@KalEl_WBS) reported 28 minutes ago

  @virginmedia You never reply to messages! Why bother asking to send us a DM. Also what’s the confusion you mentioned?