Virgin Media

Virgin Media Outage Report in Kimberley, Nottinghamshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kimberley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kimberley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kimberley, Nottinghamshire, England 11/24/2025 08:55

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kimberley, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Mansfield, Nottingham, Derby, Ilkeston, Sutton in Ashfield and Alfreton.

Loading map, please wait...
City Problem Type Report Time
United KingdomMansfield Internet
United KingdomMansfield Internet
United KingdomNottingham TV
United KingdomNottingham Internet
United KingdomDerby Total Blackout
United KingdomIlkeston Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Kimberley, England

Latest outage, problems and issue reports in Kimberley and nearby locations:

  • fryingpantheist Charlotte 🐨 (@fryingpantheist) reported from West Bridgford, England

    @virginmedia Okay, so on Thursday we were told to cancel the order and reorder it. We’ve done that so that we could pick it up today and have heard nothing about the delivery. Also, the person we spoke to over the phone on Thursday called us liars over the price we paid.

  • AnIndividualist TheRealCraig (@AnIndividualist) reported from Annesley, England

    Hey @virginmedia been on hold for over 20 minutes. Is there any other way I can cancel my package. Thanx

  • tomthecrook tomus 🦆🦆🦆🦆🦆 (@tomthecrook) reported from Radcliffe on Trent, England

    @virginmedia broadband down yet again for the 6th time this week. No faults in our area on the website 🙄🙄 sort it out

  • rokagainstass Tom Prince (@rokagainstass) reported from Castle Donington, England

    @virginmedia Had your broadband for over a month now . Two days out of which it has been down for hours (like today) and speed inconsistent

  • rokagainstass Tom Prince (@rokagainstass) reported from Castle Donington, England

    @virginmedia GREAT SO THE RESOLUTION TIME HAS CHANGED TO 15:55 from 11:55 . #rubbishservice #givemebackbt #dialup #virgin

  • calmspacecoach David O'Hanlon (@calmspacecoach) reported from Nottinghamshire, England

    @virginmedia Tried that. Nothing happens. Never mind, I'm sure I can find another mobile provider

  • woolly80 Peter Walker (@woolly80) reported from Nottinghamshire, England

    Got to hand it to @virginmedia they excel themselves on their levels of customer service 👏. Hour and a half on the phone only for them to confirm what we knew all along, faulty box! Believe it'll be coming via Stork in the next week or so. Pity is everyone else's cs is the same

  • acmtix 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Eastwood, England

    @virginmedia I don't want content, I don't have your TV or your phone just broadband. So to increase this cost like this means that next time it comes to review my connectivity I will simply leave your service and move to a more competitive service that doesn't sneakily raise prices mid term.

  • rlswilliams Richard Williams (@rlswilliams) reported from Eastwood, England

    .@virginmedia call wait time for sales is 0.9 seconds. Transferred to 'Customer Support', and have been waiting for 34 minutes so far. #priorities 🤔

  • MartynBowler Martyn Bowler 🇪🇺 #FBPE (@MartynBowler) reported from Mansfield Woodhouse, England

    @virginmedia I want to introduce my daughter who has bought a house. £29 a month for tv, broadband & talk weekend. Website is down to reset my password for the referral and the offer ends at midnight.

  • dibr150201 Diana Brown (@dibr150201) reported from Ravenshead, England

    @virginmedia I will try but why do you think I am on twitter gave up on 150 after35 minutes and no reply from chat room. There doesn’t appear to be a customer service.

  • MartynBowler Martyn Bowler 🇪🇺 #FBPE (@MartynBowler) reported from Mansfield Woodhouse, England

    @virginmedia so the password reset function on the website is down. Decide to call you but “we are busy and can’t take your call. Ring back after 8am tomorrow” want to introduce my daughter who has just bought a house but thinking of going elsewhere myself

  • rlswilliams Richard Williams (@rlswilliams) reported from Eastwood, England

    Hmm ask for a @virginmedia customer support line mannager and then get cut off. Twice. 🤔

  • PhilRobottom Phillip Robottom (@PhilRobottom) reported from Blidworth, England

    @virginmedia When you’ve been on hold since 7.42pm then you get cut off after 1hr 3mins of waiting. Awful Awful Awful. This is only the fifth attempt to correct a long term existing customer. As per awful advertisements on TV shall we try and disguise ourselves as new customers!

  • JusTWriGhT92x 2Kanes⭐⭐⭐⭐⭐⭐ (@JusTWriGhT92x) reported from Nottinghamshire, England

    @notcharlietwigg @virginmedia The amount of bust ups I've had with VM if be kicking off to ****

  • marksimms3 Mark Simms (@marksimms3) reported from Selston, England

    @bandq_help big shout out to Robert Reilly in your customer services Centre .. helpful, friendly, efficient. has done exactly what he said he would to resolve my issue and then called me to confirm! Credit to you @BandQ @bandq_help @virginmedia should hire Robert .. he’s good ..

  • woolly80 Peter Walker (@woolly80) reported from Nottinghamshire, England

    @virginmedia We have already given you a complaint number see, earlier tweets. We have added today's debacle to this so we should get a response within 7 days.

  • woolly80 Peter Walker (@woolly80) reported from Nottinghamshire, England

    @virginmedia I accept it will take some time for you to get to the bottom of any complaint. What we would like is a service we're paying good money for to actually work and not have to wait another week for it to possibly be fixed. Tell me I'm not being reasonable here.

  • SteveSulley1 Steve Sulley (@SteveSulley1) reported from Nottinghamshire, England

    Unbelievable.. World Cup final and @virginmedia Internet down .. phones Down and TV down .. in Wollaton Nottingham #getitsorted #ineedarebate #thisisnotNYC

  • markyb82 Mark Butterworth (@markyb82) reported from Nottinghamshire, England

    @virginmedia I'm trying to give notice to cancel my mobile contract with you but no one on the phones is actually able to help, turns out they never updated my address now hung up on me #fail #customerservice

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • krismassey Kristofer Massey (@krismassey) reported

    @virginmedia It's a joke. unreliable, lack of communication when issues are ongoing, and costing me money, @bt_uk what deals have you got and whats the turn around if I cancel my broadband with Virgin.

  • donnorcean Connor Dean (@donnorcean) reported

    @virginmedia Just out of interest, have you tried this yourself recently? It just continuously loops with automated support and doesn’t allow you to speak to an actual person…

  • ClaireSmalley12 Claire Smalley (@ClaireSmalley12) reported

    @virginmedia I’ve called numerous times, the service is appalling. I requested to make a complaint and they simply terminated the call. I have also made a complaint online, via the complaint form. I’m yet to receive a response. I am tempted to take this further, it’s getting upsetting now!

  • iaindpatrick Iain Patrick (@iaindpatrick) reported

    @virginmedia Hi. I can't see how to enable it on my account/SIM. I follow the instructions on your website and it just takes me in a loop. Who can help me here? Thanks.

  • northbank84 northbank84 (@northbank84) reported

    @virginmedia Not if you’re not providing the service I’m paying for thanks.

  • krismassey Kristofer Massey (@krismassey) reported

    @virginmedia Was told there is, and it would be sorted by 4pm yesterday when I spoke to someone, then received a text that the issue won't be resolved till the 29th.

  • northbank84 northbank84 (@northbank84) reported

    @virginmedia I’ll cancel the direct debit cheers for nothing 👍

  • Mo_Vanssien Mo Vanssien (@Mo_Vanssien) reported

    @virginmedia Gone down hill, poor service, staff are rude and not helpful, even saying they own technicians lie, Lying lying lying

  • Kshady92 Eminem's alter ego 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Kshady92) reported

    @virginmedia Ive been told promised and lied to 3 times now saying the issue would be resloved and it hasnt i checked over and over last time and it was promised that it was delt with when i called yesterday it hadnt been thats false information and contract breaching

  • donnorcean Connor Dean (@donnorcean) reported

    @virginmedia Hi thanks for the reply - that is the number I had been trying all day yday. It is fully automated and won’t ever allow me to speak to an operator. Which options do I need to dial into the keypad to speak to a human? No it is a hardware issue and it’s been going on for weeks