Virgin Media Outage Report in Kimberley, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kimberley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kimberley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Kimberley, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Alfreton, Mansfield, Ilkeston, Kirkby in Ashfield, Selston and Derby.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Internet | |
| Nottingham |
TV | |
| Nottingham |
Internet | |
| Nottingham |
TV | |
| Nottingham |
Wi-fi | |
| Nottingham |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kimberley, England
Latest outage, problems and issue reports in Kimberley and nearby locations:
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Tom Jepson
(@thepixelgrid) reported
from
Nottinghamshire, England
@virginmedia The postcode check shows no issue but, when there are two engineers (I hope) outside fiddling in the junction box and my hardware test says there’s no signal coming in I imaging it’s probably ***** for now. Really not ideal...
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Nigel Booth
(@m0cvo) reported
from
Annesley, England
@gm8arv @2m0sql @M0VGA @SOTAbeams @TalkTalk @virginmedia The VM system I have here causes no problems from DC to 23cm (as high as I go currently) the only issue I had was when I tried using a mains data network from Argos and it destroyed 6m. Scrapped once identified.
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Tom Jepson
(@thepixelgrid) reported
from
Nottinghamshire, England
@jbjon @virginmedia Fix by 7pm or so the service status page says... I’m not counting my chickens, TBH. 4G tethering seems to be pretty swift for now.
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Matt
(@jamawoki) reported
from
Nottinghamshire, England
@virginmedia Hey there! Thanks for replying. No I waited another 40 mins and then gave up - I rang this morning but of course I’ve had to go to work and they can’t help me unless at home lol. I was upgraded to 200mb but only ever get 40 (once 212!) :(
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Andy Helson
(@andyhelson) reported
from
Nottinghamshire, England
@virginmedia Then you can continue imagining how disappointed I am and look forward to my cancelling your contract at the 1st available opportunity. I, on the other hand, can only imagine that your competitors enjoy your customer service standards far more than I have.
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Amazon Aquatics
(@AmazonAquatics1) reported
from
Ripley, England
@virginmedia I just want to report an open cabinet on my street, and it's hard work, I don't want to sign up to your "community" as I have tried now twice and had to do the damn not a robot thing both times which takes ages and it says my email is not valid
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thomas coupe
(@thomas_koop) reported
from
Hucknall under Huthwaite, England
@virginmedia There is no issue in the area as neighbours with virgin are using the service without problem. What should I do to resolve the service
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Andy Helson
(@andyhelson) reported
from
Nottinghamshire, England
@virginmedia Oh see, it’s up to me to chase you is it. I hadn’t realised that the delay in you contacting me was all my fault. I’ve logged my complaint (48 hours now) and still heard nothing back. Good to see Ofcom are on the ball.
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Will
(@Wilko0103) reported
from
Nottinghamshire, England
@virginmedia There is no fault listed on the website yet when we call we get an automated message saying there's been problems in our area, we can't even use the internet due to the connection being awful
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thomas coupe
(@thomas_koop) reported
from
Hucknall under Huthwaite, England
@virginmedia Still no services at all yet the online check says there is an issue.
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Andy Helson
(@andyhelson) reported
from
Nottinghamshire, England
@virginmedia I repeat. I have made my complaint through your website, the bit where it says “make a complaint”. Perhaps you could explain why I need to make the same complaint twice. I take no joy from discussing this on an open forum either, I want a response from someone who can help.
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Carol ✨
(@CarolSaysThings) reported
from
Nottinghamshire, England
@rahman_younus @virginmedia I’m with three as well, and it’s been a bloody awful week 😒
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Matt
(@jamawoki) reported
from
Radcliffe on Trent, England
@virginmedia I’ve been on hold for over 50 mins and now the hold music has stopped and it’s just static - but still connected. Help!!
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Charlie Bethel
(@charlie_bethel) reported
from
Beeston, England
@virginmedia Very very poor customer service
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Lisa Pitt
(@lisa_c_pitt) reported
from
Gotham, England
@virginmedia can I cancel all services, new contract started 14th Nov. New changes dont take effect until 8th dec.
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Matt
(@jamawoki) reported
from
Radcliffe on Trent, England
@virginmedia Thanks for relying! No difference on reboot and I only have wireless. It’s actually giving less than it did before the upgrade haha. Also I stayed in for an engineer last week who never turned up 😬
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Will
(@Wilko0103) reported
from
Nottinghamshire, England
@virginmedia I've been suffering from 20-40% packet loss on my broadband for 2 weeks now, I've called up the service team multiple times and I've been given a different date on which it will be fixed 28th,29th,31st and now the 4th I'd like some clarity with what's happening
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Sinead Bacon👩🏼⚕️
(@prinnysinead) reported
from
Kegworth, England
@virginmedia need to sort their shit out, we’ve had shitty on off WiFi for months now 🙄🙄
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Charlie Bethel
(@charlie_bethel) reported
from
Beeston, England
@virginmedia Hi. Nobody has phoned or sent a text to my parents and there phone internet and tv is still not working. They have to keep topping up there mobile credit and nobody answers there calls
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CharlieTango🚁
(@CharlieTango135) reported
from
Nottinghamshire, England
@virginmedia do sport subscribers get a discount on the football games @primevideosport are showing... poor quality picture for UHD 🤬
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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NEOLPAR
(@NEOLPAR) reported
@virginmedia I saw your offers for M200 and M350, both 18 months fixed, but when I try to get them it throws me to speak with an agent. The agent told me that my only choice is to get 1gig. So, I looking forward to switching provider. I don't like your abusive policies, another customer lost
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BT
(@briseythorney) reported
@virginmedia please answer your phone lines. BB issue. Very poor service
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Your Name Here
(@stevenhunter10) reported
@virginmedia How do you think? ‘This will be fed back’ no help with my account.
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Si Marks
(@SiMarksLWC) reported
@virginmedia i have now been passed to 4 different support teams for my technical issue with email.. 1st line.. then 2nd line... then gadget support... now broadband support.. Unbelievable.. do i get reimbursed for the 4 hours i've been on my phone? and they have no idea :|
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Ori
(@kendall1tau) reported
@virginmedia how can I raise formal complaint regarding being told certain services included in a downgraded package but subsequently finding out it was a lie ( basically fraud) & also (what I’m most angry / perturbed about) very nearly resulted in me losing my mobile number !
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thomas hill
(@tommyboy1874) reported
@virginmedia another 40 mins on hold to get muted headset and then disconnected why is so hard to cancel
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Sk_ar
(@sk_ar81) reported
@virginmedia I tried calling customer service since a week .Holding the line for more than 35 mins and as soon as i am connected and i tell them that i want to leave due to price hike ,i got disconnected .ridiculous ,i am so so done with virigin media
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Marcus Hague
(@Marcushblade87) reported
@virginmedia I need to get my price back down, and find out why I've been waiting over a month for my Volt benefits to activate. My @O2 benefits are active but not my virgin speed boost.
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Ian Hadders #FBPE
(@HaddersIan) reported
@virginmedia @austinthebruce Told virgin I want to cancel 2 days ago as I was so unimpressed with the service, they haven’t contacted me back for 2 days on the WhatsApp channel!
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Ratman 🏍️⚽🎸🎮🐶🏕️
(@Ratman46) reported
@virginmedia Wonder why 🤔 Tried the other numbers and now can't even get through, we're busy, sorry, goodbye message. So poor #virginmedia