Virgin Media Outage Report in Kimberley, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kimberley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kimberley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (22%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Kimberley, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Mansfield, Derby, Alfreton and Kirkby in Ashfield.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Wi-fi | |
| Ilkeston |
Total Blackout | |
| Mansfield |
Internet | |
| Ilkeston |
Wi-fi | |
| Ilkeston |
Internet | |
| Ilkeston |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kimberley, England
Latest outage, problems and issue reports in Kimberley and nearby locations:
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Cowb0yFr0mH3ll Ⓥ
(@vulgarcowboy1) reported
from
Nottinghamshire, England
@gaythorpe @virginmedia It's been down all down for me too, all you have to do is scroll down the tweets and replies and it's clear virgin media are having problems across the UK, they haven't seemed to acknowledge the fact and keep copy and pasting the same replies to everyone.
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kel pizzuti
(@kelpizzuti) reported
from
Nottinghamshire, England
@virginmedia It was TV you promised me one thing and then sent the contract through with the complete opposite, plus another £30. You also reckon there was no chat record to prove. LET DOWN.
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@virginmedia will somebody be able to give me a call about my bill. My introduction offer has finished and my bill is now higher than my credit limit so something needs to be sorted otherwise I’ll have to cancel virgin
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Cowb0yFr0mH3ll Ⓥ
(@vulgarcowboy1) reported
from
Nottinghamshire, England
@virginmedia @fcdobric Same here in #nottingham NG3, Had a new hub fitted last week and seemed ok till this morning. Seems a lot of people are off line today. Terrible service
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fran
(@Jolilfred) reported
from
Nottinghamshire, England
@virginmedia disgusting that your now saying don’t call the call centres! Been trying to for over week to cancel my @SkySports subscription! How can you still be charging for this service when sky themselves are not! #COVIDー19 #SkySportsPause
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🙊🙉🙈
(@XereiManjericao) reported
from
Nottinghamshire, England
@virginmedia I don't use wired devices besides my TV. The real problems is with phones and laptop.
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Max L. Wilson
(@gingdottwit) reported
from
Nottinghamshire, England
@aaronosher @virginmedia Yuk - I’ve had to run 15M ethernet cable to the dining room to get decent connection for all my video calls. WiFi doesn’t get through these walls. Was thinking about investing in a mesh network
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kel pizzuti
(@kelpizzuti) reported
from
Nottinghamshire, England
@virginmedia your agents are absolutely the worst. My Nan in her 80's, with dementia being railroaded into a phone contract. Now we're trying to sort it she's now being spoken to like shit because she can't remember her password.
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dj aary on soundcloud xx
(@OsoAaryannax) reported
from
Nottinghamshire, England
virgin media is the worst internet provider ever
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Stuart Windle
(@stuwin1) reported
from
Stenson Fields, England
@virginmedia When I phoned the contact centre they said they knew there was an issue and it would be sorted in 24hrs. A quick google shows this isnt just me its a common trend
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
@virginmedia I am sorry, but what a shocking customer service, hardly speaking a word of english, patronising me as if I am setting it up wrong and going over what I have already done. Can I have someone english explain what us wrong. !!!!!
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Steve Barlow
(@red_dog14) reported
from
West Bridgford, England
@dingdinghopkin @winnits @virginmedia Product good, terrible company.
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Priah 🐼✨
(@Frizzx) reported
from
Mansfield Woodhouse, England
@virginmedia my internet has been on and off all of yesterday & now this morning. Now I have no connection…help!
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Nichola Amber Jade
(@nicnoodles19) reported
from
Nottinghamshire, England
@virginmedia There are around 6 members of my family who use Virgin media and we're quite happy to all call up and cancel our subscriptions and go to another provider
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@virginmedia will somebody be able to give me a call about my bill. My introduction offer has finished and my bill is now higher than my credit limit so something needs to be sorted otherwise I’ll have to cancel virgin
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eddie toner
(@Eddie38309194) reported
from
Nottinghamshire, England
@virginmedia are u following in the same foot step as sky as we ain't got no sports are u going cut down our monthly bills
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@virginmedia all my services are down and estimated repair is today at 6pm on the virgin media app. That’s all well and good if I wasn’t self isolating. It’s day 3 and driving me mad already not being able to leave the house. This will tip me over the edge
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Edward Acres RIBA
(@edwardacres) reported
from
Nottinghamshire, England
@virginmedia please help My service is down and i have no idea what my password was that i set up 7 years ago, nore does your sustem recognise the only email i have I cant sign in and I cant get through to a human being on the phone to help me! Help #facepalm
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Priah 🐼✨
(@Frizzx) reported
from
Mansfield Woodhouse, England
Anyone else having issue with @virginmedia
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trevor tuffin
(@trevortuffin) reported
from
Blackwell, England
I WOULD LIKE TO KNOW WHEN VIRGIN MEDIA ARE GOING TO SORT OUT THEIR POXY INTERNET SERVICE FROM GOING OFF AND ON ALL THE TIME I CANT WAIT TILL ELON MUSK GETS HIS INTERNET SERVICE UP AND RUNNING THEN VIRGIN MEDIA ARE FINISHED BY ME FOR GOOD.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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David Llewellyn
(@TheDaiLlew) reported
'@VirginMedia I can see that at least half a dozen others have had the same problem, and that many of these weren't resolved. We've been looking at other providers in recent mths, unsatisfied with the limited TV options and cost. This is nudging us that little bit closer.
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Marjory Smith
(@Marjory16762619) reported
@virginmedia do you provide WiFi boosters for customers who can't get a signal around their house but pay every month for supposed WiFi?
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Jade Walton
(@Jadiee1087) reported
@virginmedia I only got this message this morning - Your Virgin parcel is out for delivery as expected today via Yodel. However, due to system issues online tracking is currently unavailable.
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Lucy Alice
(@lucitelu) reported
@virginmedia Ok. So over a month without service and another 28 days is fine. Pretty sure other providers hold themselves to higher standards. Can you tell me at what point you’ll initiate a refund? All our problems are on your record.
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Dan
(@Djmc1992) reported
@virginmedia we've been sent a Hub4 and tried to connect it. When we do we get a solid red ring and no internet. When we connect the old hub it works fine. What's the issue? All connections are fine. #virginmedia
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Michael Crabtree
(@MykieDC) reported
@virginmedia So I want to cancel. 1One bot and one agent later and I get told I need to speak to customer relations, with a 24hour wait time..I didn't realise I had to go through a jury, give my case and wait to see if I'm allowed to leave. This is redicululous.
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Michael Crabtree
(@MykieDC) reported
@IB_SEHS @virginmedia I got the same thing. I'm trying to cancel, but it seems they need you make your case to a bot, a human, then another human 24hrs later and see if they allow you to leave.
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Ian Hickson
(@ps3samson) reported
@virginmedia No and we asked for a manager to give us a call back in 24 hours and nobody's called. We have been with virgin a long time but never has picture quality been so bad.
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Gareth
(@Cadmarch) reported
@virginmedia what does STATUS1 mean on the service checker (broadband is down)?
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Rick Ross
(@rickross1212) reported
@virginmedia No I’ve rang the number and sorted it 🤯 35 mins of my life wasted on the phone and countless time wasted on here to youse as well! As I said I will await to hear back from my complaint