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Virgin Media

Virgin Media Outage Report in Kimberley, Nottinghamshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Kimberley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kimberley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Kimberley, England

The most recent Virgin Media outage reports came from the following cities: Mansfield, Ilkeston, Nottingham, Derby, and Alfreton.

CityProblem TypeReport Time
Mansfield Total Blackout 17 hours ago
Mansfield Wi-fi 1 day ago
Ilkeston Internet 1 day ago
Nottingham Wi-fi 2 days ago
Derby Internet 3 days ago
Nottingham TV 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Kimberley, England

Latest outage, problems and issue reports in Kimberley and nearby locations:

  • looby1376
    Laura Coxon (@looby1376) reported from Ruddington, England

    @virginmedia how can I increase my upload speeds it’s causing me serious problems working from home, download speed is awesome though

  • portergill
    Marie Reynolds (@portergill) reported from Clifton, England

    @virginmedia any known problems ng11 area. I can’t run a test it keeps failing, internet constantly dropping out tonight. Problems on and off for about a week now

  • DannyD678
    DJ Dan-E-D (@DannyD678) reported from Felley, England

    @virginmedia Still no return bag 3 weeks after you said you were sending it. Can’t speak to you because I’m not a customer. Sort it out please ASAP.

  • imageprincess
    Amanda (@imageprincess) reported from West Bridgford, England

    Help @virginmedia - you tell me to upgrade online but It says I can't! Half of your help pages go to an error page and sorry the rest of us are running customer care services during COVID! I want to self serve but can't and you expect me to stay on the phone for an hour!

  • trevortuffin
    trevor tuffin (@trevortuffin) reported from Blackwell, England

    MESSAGE TO VIRGIN MEDIA IF MY INTERNET DROPS OUT AGAIN ONCE MORE I WILL DEFINATELY CANCEL MY CONTRACT FOR BREACH .

  • trevortuffin
    trevor tuffin (@trevortuffin) reported from Blackwell, England

    TWICE MY INTERNET HAS DROPPED OUT TODAY SORT IT VIRGIN MEDIA ITS NOT GOOD ENOUGH YOUR NOT FIT FOR PURPOSE THE CHINESE ARE BETTER THAN THE AMERICANS AT DELIVERING INTERNET I SINCERLY HOPE ELON MUSK IS BETTER THAN VIRGIN MEDIA SO I CAN TERMINATE VIRGIN MEDIA AND GO WITH HIM.

  • Taidhgh
    Mr T O'regan (@Taidhgh) reported from Beeston, England

    @virginmedia service in NG8 #Nottingham becoming an expensive joke. Now apparently likely to be intermittent until 3pm for 'improvements' but no notice given? Great service guys. #planning

  • amy_jo_23
    amy simpson (@amy_jo_23) reported from Nottinghamshire, England

    Shock @virginmedia is down!!! Honestly worse company ever

  • StagsStu84
    Stu84®️™️ (@StagsStu84) reported from Mansfield Woodhouse, England

    @virginmedia I’ve just spent 30 mins trying to get through to your shambolic customer service. I upgraded my package on Sunday yet there is no tracking or information & my virgin media say I have no open orders?? Not happy, this needs sorting

  • andytoon30
    andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @EE your network seems to be down again this is the 2nd time since Friday. I have done a coverage checker and asked to be kept updated. Latest update 8hrs.... great, it’s a good job I have @virginmedia for my Wi-fi so I can still use internet. ng18 area

  • MJNashy
    Matthew Nash (@MJNashy) reported from Hucknall under Huthwaite, England

    Is the picture quality a @virginmedia problem or a @SkySportsBoxing @SkySports problem? Either way can it get sorted please!? If not who do I complain to because for £25 this isn’t good enough! #AJPULEV #PPV #BOXING

  • gaz_smith123
    Gareth Smith (@gaz_smith123) reported from Ilkeston, England

    @virginmedia have you got problems in area 30? My connection keeps dropping out!

  • jph1962
    OfficialJohnHarrison (@jph1962) reported from West Bridgford, England

    @virginmedia hi can’t get email either on phone lap top - is server down- live in NG12

  • paulwitneyphoto
    paulwitneyphoto (@paulwitneyphoto) reported from Ruddington, England

    @virginmedia Yes, your phone operators speak poor English and you have closed your shops so I can no longer go in and physically hold a phone!

  • lee0510
    Lee Smith (@lee0510) reported from Ilkeston, England

    @virginmedia please tell me how to speak to someone in your organisation! I can’t get through on line as it doesn’t recognise me even though you bill me and your phone system won’t allow me to speak to anyone. Customer service is diabolical.

  • KeithCP2
    Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia can you please tell me if you have any #issues in the #Bulwell area my #Broadband does not seen to be working and the last bill was paid on the date just before the end of the month Thanks Keith

  • KeithCP2
    Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia I have heard from EE again this morning, from their Head Office by email as my phone still says no sim, and emergency calls only, they are now saying maybe #virginmedia have locked it to their network, as far as I am aware it was unlocked to all networks explain?

  • TT_PLEB
    That There PLEB (@TT_PLEB) reported from Hucknall under Huthwaite, England

    @virginmedia WiFi down, AGAIN, Ethernet devices working fine, just wireless that isn't working. Happening more and more recently and it's getting absolutely infuriating.

  • lee0510
    Lee Smith (@lee0510) reported from Ilkeston, England

    @virginmedia I cannot contact you by phone, your site will not allow me to sign in as my email is not available, clearly it wasn’t deleted from previous account so I can not see internet status or report faults. My Wi-Fi is intermittent, not working as I type reply.

  • blahblah68
    Assunta (@blahblah68) reported from Nottinghamshire, England

    @virginmedia how long does it take for you to respond to an email complaint? And how can I speak with a real Virgin Media person without being cut off or being sent texts directing me to online help 😤

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • bigwows
    The Marvellous Muttdini 🏴󠁧󠁢󠁳󠁣󠁴󠁿🔰💜🤍💚 (@bigwows) reported

    Cancellation phone call to @virginmedia diaried. £3.25 a month increase, for what? While for the last two years the cheeky feckers have considered it fine to make customers wait over an hour on hold for tech support ‘cos Covid’? Jog on.

  • ________PC01
    Philip (@________PC01) reported

    @virginmedia @virginhelp No? Can't help? I shall go elsewhere.

  • pete_cripps
    Pete Cripps (@pete_cripps) reported

    Just had a letter from @virginmedia saying my BB monthly charge is increasing. When I look to switch I'm told I will not be able to port my existing no. as VM do not release the numbers. WTF! This cannot be legal can it???

  • timdnottingham
    Tim Dawson (@timdnottingham) reported

    @virginmedia Hi there thanks for the info. We have had relentlessly poor service for the last few years with misleading information being provided and an expectation to pay more to resolve a fault which your company were aware of.

  • richhinkley
    Richard Hinkley (@richhinkley) reported

    @virginmedia Yes. Every day. Run the check on your website and it says "Looks like there’s still an issue with your connection". My neighbours also still having problems.

  • LooksAlex
    AlexLooksAtStuff (@LooksAlex) reported

    @virginmedia once again no internet signal!! Sort out your mess and please finally provide a reliable signal for once!

  • jim44690616
    jim (@jim44690616) reported

    @virginmedia Virgin media carried out diagnostics identifying blackspots. Therefore prooving that the service is not fit for purpose and doesnt work as well as previous provider. To then ask for extra money to make service work is unacceptable!

  • AkashNGupta
    Akash Gupta (@AkashNGupta) reported

    @virginmedia I've been on hold for 20 mins trying to cancel my broadband package. Is this friction/time waste a deliberate strategy to reduce churn? If I can upgrade online, why not leave?

  • SarahAndrews
    Sarah Andrews (@SarahAndrews) reported

    @virginmedia your customer service agents can pass the buck faster than a currency trader Very poor experience

  • StormKaiTasha
    A_Cam S Con (@StormKaiTasha) reported

    @virginmedia I haven’t called as you can never get through.. I used the fault status. I should have taken screenshot to show you.