Virgin Media Outage Report in Kimberley, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kimberley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kimberley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Kimberley, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Derby, Nottingham, Ilkeston, Kirkby in Ashfield, Belper, Mansfield, Sutton in Ashfield and Ripley.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
Internet | |
| Nottingham |
Total Blackout | |
| Nottingham |
||
| Derby |
Total Blackout | |
| Nottingham |
Wi-fi | |
| Ilkeston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kimberley, England
Latest outage, problems and issue reports in Kimberley and nearby locations:
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Kelly Booth 🌹🌹
(@kellsley) reported
from
Nottinghamshire, England
@virginmedia trying to work a night shift and your broadband keeps going down 😔
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John Byrne 🏴
(@derbytrim) reported
from
Belper, England
@virginmedia poor customer service i can't cancel my contract online and cant get through on the phone after 30 minutes waiting , ironic for a media company.
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Christopher Galazka
(@ChrisG_TSU) reported
from
Mansfield Woodhouse, England
Surprise surprise Virgin Media is down again 😑
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Jason Jordan
(@DoubleJay180) reported
from
Cotgrave, England
@virginmedia Sent. If you have the capability to get this fixed quickly it would be appreciated. This is not a major city it's a village with poor mobile data connectivity.
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Simeon
(@simelynch) reported
from
Nottinghamshire, England
was gonna say this long weekend was a good excuse to catch up on some stuff but no i’m a virgin media customer!!!
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Ian 🔴⚪️🔴🏴🇹🇷
(@ismith1968) reported
from
Nottinghamshire, England
You get an email from @virginmedia saying your latest bill is ready when for the last 2 weeks the internet has been off & on more times than a light switch with no mention of compensation for the reduced service.......very poor
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Jason Jordan
(@DoubleJay180) reported
from
Cotgrave, England
@virginmedia What great service your emergency phone number is invalid for your expansion works.
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Gareth Smith
(@gaz_smith123) reported
from
Ilkeston, England
Area 30 has been having issues for a week now but @virginmedia still won’t admit there’s an issue - according to them everything is just fine & working perfectly! #virginmediadown #virginmedia #ilkeston #area30
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matt downing
(@mattdowning5) reported
from
Selston, England
@virginmedia How about just giving your customers reliably service for the extortionate prices. We can look after our kids as parents. You do your job as service providers. I don't want my kids in borstal
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Mary Oliver
(@Mary_C_Oliver) reported
from
Beeston, England
@virginmedia Also, the number is not working
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Graeme Dixon
(@GraemeDixon_) reported
from
West Bridgford, England
@virginmedia down again.
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Kelly Booth 🌹🌹
(@kellsley) reported
from
Nottinghamshire, England
@HeavensNight_JT @virginmedia I work the night shift and it’s gone down 3 times now during my shift! Not good 😔
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Kizzy 🦇 Puckmigo23
(@Kizztronice) reported
from
Awsworth, England
@virginmedia I have used this service for the past hour to then be told the matter can not be fixed via the text service. So that was very unhelpful indeed.
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Niknak 🇬🇧🇪🇺🏳️🌈
(@nikwood28) reported
from
Nottinghamshire, England
Disappointed to hear the news about @O2 and @virginmedia merger. I like O2 been with them for 20 years (back when it was Genie mobile) if their Customer service goes the way of Virgin I will be gone
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VEGANOO Ⓥ
(@veganoo) reported
from
Nottinghamshire, England
@virginmedia your customer service people for Virgin Mobile UK are hopeless! Over 3 hours now for a simple request. Keep getting passed to wrong department and waiting for an answer all over again!
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Shirley Bosworth
(@ShirleyBosworth) reported
from
Clifton, England
@virginmedia my area is 30, we’ve had no tv, broadband since before 1900 on 20/5/2020. This level of service is absolutely abysmal, can you please tell us what is going on 😡
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Shirley Bosworth
(@ShirleyBosworth) reported
from
Clifton, England
@virginmedia I’ve rang and they say they know about the problem. Could you tell me with this issue isn’t against my contract and could I cancel my contract has I’m not getting the service I’m paying for.
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Shirley Bosworth
(@ShirleyBosworth) reported
from
Clifton, England
@virginmedia problems again, it really isn’t good enough, I will not be renewing my contract, absolutely rubbish
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia I am trying to send an email with some serious issues of what I think is hacking coming from a #friends #phone #texts with #links and #login #pasword but you don't have a #working #email #CustomerService #attrocious
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Gurcharan (Guch) Manku
(@guchmanku) reported
from
West Bridgford, England
Joining @virginmedia fast broadband, think twice, what you actually get just not up to scratch, customer service not helpful, been down for three days, first it was an area wide fault, now finally an engineer will come out to fix!! Time for a change...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Graeme White
(@GraemeWhite80) reported
@virginmedia I then tried logging onto my account to try that way and was directed to a WhatsApp service which then eventually gave me a number to call and said I needed option 2. This then told via automated message that due to covid some services were unavailable and the line went dead!
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Parma Dhillon
(@parmadhillon) reported
@virginmedia F009456340 look this up, I have been without service for over 8 days so far with no resolution
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Denyse Kelly
(@DenyseMKelly) reported
Had to hang up after 17 mins. I would be fired if I left one of my customers on hold this long. Shame on you @virginmedia
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Zizi 💙
(@ZiziSulkin) reported
@virginmedia Also want to add....I politely asked to speak to a supervisor and was told fine. Put on hold. Guess what. Kept on hold until cut off. Not the first time this has happened. I invite your response. Appalling customer service.
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Jane Hoskyn
(@janeskyn) reported
@A_Holy_Man @virginmedia Current plan is to switch to Three for home as well as mobile, they've got a good deal on with 4G hubs and I've always found their customer service spot on. Thinking about it. Only thing I've 100% decided is that I'm leaving Virgin.
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Zizi 💙
(@ZiziSulkin) reported
@virginmedia I'm afraid I have little confidence. Your 'status update' says all resolved. But we still have no service. I rang. Was told in fact 25% of users in our area still have no service and it is a network issue. Am told yet another 24 hours. That will be 3 days and no resolution.
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KallumPlaysBadly
(@KallumPB) reported
I am so sorry to everyone who turned up tonight particularly @Xalriktv and @N00BT0P14 who generously subbed in my first stream back These connection issues have derailed the stream MASSIVELY I can't do anything with 0.09 upload speed @virginmedia I'll be back soon, promise.
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skelly fella
(@Skelly_Fella) reported
using a service such as Freeview, Sky (satellite), Freesat (satellite) or Virgin Media (cable). If not, you'll need to set up your main TV to receive Digital TV. How to get Digital TV  If you have a video recorder, DVD recorder or hard-disk recorder (PVR) connected to your main
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Michelle Crotty
(@ShellCrotty) reported
@virginmedia how come you only give good deals to new customers not loyal ones? a new customer can get a bigger package for £144 less a year than an existing customer of 9 years
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Clifford Simon : 🇬🇧🏴
(@ChubbyCliff) reported
@Fibutton @virginmedia I had the problem for about a year, held it off because of the pain of getting through to a person. Once i did, the customer service was good. But getting there was a nightmare as i knew it would be. I nearly cancelled my direct debit and waited for them to contact me!