Virgin Media Outage Report in Kimberley, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kimberley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kimberley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Kimberley, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Alfreton, Mansfield, Ilkeston, Derby, Kirkby in Ashfield and Selston.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
TV | |
| Nottingham |
TV | |
| Nottingham |
Internet | |
| Nottingham |
Wi-fi | |
| Alfreton |
TV | |
| Nottingham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kimberley, England
Latest outage, problems and issue reports in Kimberley and nearby locations:
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Jason Jordan
(@DoubleJay180) reported
from
Cotgrave, England
@virginmedia Sent. If you have the capability to get this fixed quickly it would be appreciated. This is not a major city it's a village with poor mobile data connectivity.
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Simeon
(@simelynch) reported
from
Nottinghamshire, England
was gonna say this long weekend was a good excuse to catch up on some stuff but no i’m a virgin media customer!!!
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Graeme Dixon
(@GraemeDixon_) reported
from
West Bridgford, England
@virginmedia down again.
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Gurcharan (Guch) Manku
(@guchmanku) reported
from
West Bridgford, England
Joining @virginmedia fast broadband, think twice, what you actually get just not up to scratch, customer service not helpful, been down for three days, first it was an area wide fault, now finally an engineer will come out to fix!! Time for a change...
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Kelly Booth 🌹🌹
(@kellsley) reported
from
Nottinghamshire, England
@HeavensNight_JT @virginmedia I work the night shift and it’s gone down 3 times now during my shift! Not good 😔
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Niknak 🇬🇧🇪🇺🏳️🌈
(@nikwood28) reported
from
Nottinghamshire, England
Disappointed to hear the news about @O2 and @virginmedia merger. I like O2 been with them for 20 years (back when it was Genie mobile) if their Customer service goes the way of Virgin I will be gone
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Shirley Bosworth
(@ShirleyBosworth) reported
from
Clifton, England
@virginmedia problems again, it really isn’t good enough, I will not be renewing my contract, absolutely rubbish
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia I am trying to send an email with some serious issues of what I think is hacking coming from a #friends #phone #texts with #links and #login #pasword but you don't have a #working #email #CustomerService #attrocious
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Kelly Booth 🌹🌹
(@kellsley) reported
from
Nottinghamshire, England
@virginmedia trying to work a night shift and your broadband keeps going down 😔
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Christopher Galazka
(@ChrisG_TSU) reported
from
Mansfield Woodhouse, England
Surprise surprise Virgin Media is down again 😑
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Gareth Smith
(@gaz_smith123) reported
from
Ilkeston, England
Area 30 has been having issues for a week now but @virginmedia still won’t admit there’s an issue - according to them everything is just fine & working perfectly! #virginmediadown #virginmedia #ilkeston #area30
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Mary Oliver
(@Mary_C_Oliver) reported
from
Beeston, England
@virginmedia Also, the number is not working
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matt downing
(@mattdowning5) reported
from
Selston, England
@virginmedia How about just giving your customers reliably service for the extortionate prices. We can look after our kids as parents. You do your job as service providers. I don't want my kids in borstal
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Jason Jordan
(@DoubleJay180) reported
from
Cotgrave, England
@virginmedia What great service your emergency phone number is invalid for your expansion works.
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Kizzy 🦇 Puckmigo23
(@Kizztronice) reported
from
Awsworth, England
@virginmedia I have used this service for the past hour to then be told the matter can not be fixed via the text service. So that was very unhelpful indeed.
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VEGANOO Ⓥ
(@veganoo) reported
from
Nottinghamshire, England
@virginmedia your customer service people for Virgin Mobile UK are hopeless! Over 3 hours now for a simple request. Keep getting passed to wrong department and waiting for an answer all over again!
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Shirley Bosworth
(@ShirleyBosworth) reported
from
Clifton, England
@virginmedia I’ve rang and they say they know about the problem. Could you tell me with this issue isn’t against my contract and could I cancel my contract has I’m not getting the service I’m paying for.
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John Byrne 🏴
(@derbytrim) reported
from
Belper, England
@virginmedia poor customer service i can't cancel my contract online and cant get through on the phone after 30 minutes waiting , ironic for a media company.
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Shirley Bosworth
(@ShirleyBosworth) reported
from
Clifton, England
@virginmedia my area is 30, we’ve had no tv, broadband since before 1900 on 20/5/2020. This level of service is absolutely abysmal, can you please tell us what is going on 😡
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Ian 🔴⚪️🔴🏴🇹🇷
(@ismith1968) reported
from
Nottinghamshire, England
You get an email from @virginmedia saying your latest bill is ready when for the last 2 weeks the internet has been off & on more times than a light switch with no mention of compensation for the reduced service.......very poor
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Maureen Kelly
(@Maudie64x) reported
@virginmedia hi. Have been trying to contact you for days re moving home Please help
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Rod Whiting
(@rodwhiting) reported
@virginmedia Sorry, should have been clearer: it doesn’t recognise me as a customer according to agents who can see I’m a customer but can’t fix it. I can’t remember the password so try the forgotten password but it says I need to call agent…and round and round we go.
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✿ becca ✿
(@beccacingram) reported
@virginmedia Can you please confirm my address has been changed properly? Can you also confirm this person hasn't had my address added to their account? I've sent a complaint to the ICO as well, as you guys have been unable to fix the problem.
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Richard
(@HardlyBespoke) reported
@virginmedia your customer service is truly disgusting. What an absolute abomination. Constantly lied to! Constantly changing things without letting me know anything, but lying just enough so I don’t cancel my installation and go elsewhere.
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Sabitha 🎮🖥️
(@Sabine_Figaro) reported
@virginmedia Yes, and for the first two days of issues you said "no problems in your area" - it tool two days to even acknowledge there IS a problem, now the service page says everything is fine and it is NOT fine. The internet is literally and figuratively unusable 😠 Up/down unstable.
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Andros67
(@andygarry73) reported
@virginmedia Installation delayed for 2 weeks, now a further 3 weeks! New customer already hating the treatment. Will be cancelling this evening ! Lost 2 days at work,wont be another! Thanks for nothing🤬
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MG
(@Gheevvala) reported
@virginmedia planned work in LE18 today, why were we not notified that broadband would be down???
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Alan 🏴
(@AlMcc12) reported
@ohhiyabecky @virginmedia I came to Twitter this morning for answers to the same question and I’m glad is being looked into but the eta for a solution is disappointing. I wonder if the works that cityfibre are doing in the area have something to do with this.
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Jo
(@Jo76657878Jo) reported
@Virginmedia i have tried to contact you but none of the robots can help me!
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Rod Whiting
(@rodwhiting) reported
@virginmedia Think so. I’m calling complaints now to see if that’s any better. I just want to set up my account properly so I can use the app. The problem arose because I registered the account before installation so I’m a non-customer but when I try and re-register I’m already registered!