Virgin Media Outage Report in Kimberley, Nottinghamshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kimberley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kimberley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 19: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (20%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Kimberley, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Derby, Mansfield, Alfreton, Kirkby in Ashfield and Selston.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Wi-fi | |
| Ilkeston |
Wi-fi | |
| Nottingham |
Wi-fi | |
| Ilkeston |
||
| Nottingham |
Internet | |
| Nottingham |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kimberley, England
Latest outage, problems and issue reports in Kimberley and nearby locations:
-
VEGANOO Ⓥ
(@veganoo) reported
from
Nottinghamshire, England
@virginmedia your customer service people for Virgin Mobile UK are hopeless! Over 3 hours now for a simple request. Keep getting passed to wrong department and waiting for an answer all over again!
-
Ian 🔴⚪️🔴🏴🇹🇷
(@ismith1968) reported
from
Nottinghamshire, England
You get an email from @virginmedia saying your latest bill is ready when for the last 2 weeks the internet has been off & on more times than a light switch with no mention of compensation for the reduced service.......very poor
-
John Byrne 🏴
(@derbytrim) reported
from
Belper, England
@virginmedia poor customer service i can't cancel my contract online and cant get through on the phone after 30 minutes waiting , ironic for a media company.
-
Mary Oliver
(@Mary_C_Oliver) reported
from
Beeston, England
@virginmedia Also, the number is not working
-
Jason Jordan
(@DoubleJay180) reported
from
Cotgrave, England
@virginmedia Sent. If you have the capability to get this fixed quickly it would be appreciated. This is not a major city it's a village with poor mobile data connectivity.
-
Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia I am trying to send an email with some serious issues of what I think is hacking coming from a #friends #phone #texts with #links and #login #pasword but you don't have a #working #email #CustomerService #attrocious
-
Niknak 🇬🇧🇪🇺🏳️🌈
(@nikwood28) reported
from
Nottinghamshire, England
Disappointed to hear the news about @O2 and @virginmedia merger. I like O2 been with them for 20 years (back when it was Genie mobile) if their Customer service goes the way of Virgin I will be gone
-
Kelly Booth 🌹🌹
(@kellsley) reported
from
Nottinghamshire, England
@virginmedia trying to work a night shift and your broadband keeps going down 😔
-
Simeon
(@simelynch) reported
from
Nottinghamshire, England
was gonna say this long weekend was a good excuse to catch up on some stuff but no i’m a virgin media customer!!!
-
Shirley Bosworth
(@ShirleyBosworth) reported
from
Clifton, England
@virginmedia problems again, it really isn’t good enough, I will not be renewing my contract, absolutely rubbish
-
Gareth Smith
(@gaz_smith123) reported
from
Ilkeston, England
Area 30 has been having issues for a week now but @virginmedia still won’t admit there’s an issue - according to them everything is just fine & working perfectly! #virginmediadown #virginmedia #ilkeston #area30
-
Kevin Smith
(@smythe1973) reported
from
Mansfield Woodhouse, England
@virginmedia Problems again!!! 😡😡😡
-
matt downing
(@mattdowning5) reported
from
Selston, England
@virginmedia How about just giving your customers reliably service for the extortionate prices. We can look after our kids as parents. You do your job as service providers. I don't want my kids in borstal
-
Jason Jordan
(@DoubleJay180) reported
from
Cotgrave, England
@virginmedia What great service your emergency phone number is invalid for your expansion works.
-
Shirley Bosworth
(@ShirleyBosworth) reported
from
Clifton, England
@virginmedia I’ve rang and they say they know about the problem. Could you tell me with this issue isn’t against my contract and could I cancel my contract has I’m not getting the service I’m paying for.
-
Graeme Dixon
(@GraemeDixon_) reported
from
West Bridgford, England
@virginmedia down again.
-
Kelly Booth 🌹🌹
(@kellsley) reported
from
Nottinghamshire, England
@HeavensNight_JT @virginmedia I work the night shift and it’s gone down 3 times now during my shift! Not good 😔
-
Kizzy 🦇 Puckmigo23
(@Kizztronice) reported
from
Awsworth, England
@virginmedia I have used this service for the past hour to then be told the matter can not be fixed via the text service. So that was very unhelpful indeed.
-
Shirley Bosworth
(@ShirleyBosworth) reported
from
Clifton, England
@virginmedia my area is 30, we’ve had no tv, broadband since before 1900 on 20/5/2020. This level of service is absolutely abysmal, can you please tell us what is going on 😡
-
Gurcharan (Guch) Manku
(@guchmanku) reported
from
West Bridgford, England
Joining @virginmedia fast broadband, think twice, what you actually get just not up to scratch, customer service not helpful, been down for three days, first it was an area wide fault, now finally an engineer will come out to fix!! Time for a change...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Joe Crosse
(@joecrosse25) reported
@virginmedia Yes i checked for faults in my area, its always like this and amazon prime app isnt working on the tv box! That many problems i could cancel my contract without charge
-
George Griffiths
(@GeorgeContainer) reported
@virginmedia Thanks but the issue isn't monetary at all, its five weeks without interned during a time when I am working from home. Another three weeks is frankly unacceptable.
-
Dav Hunter
(@justdavidhunt) reported
Fault with my @virginmedia tv box, tried calling that give you a link to diagnose the problem instead of talking to someone, link does not work. Absolute joke @virginmedia and you want to charge another £9 for this service!
-
Achin Jhawar
(@achinj) reported
@virginmedia is there mobile and broadband issues in SW20? Service checker is not showing anything but i don't have broadband and even mobile data is too slow.
-
Rob Collins
(@R_J_Collins) reported
@virginmedia However if I want to get rid of expensive unused services its impossible to get through to your customer services team. 5-days and counting. Is that a reasonable way to treat your customers @virginmedia?
-
🌟 MrsH 🌟
(@Donnavkebab) reported
Appalling customer service yet again from @virginmedia and the stupid chat bot system... eventually get through to someone who doesnt understand what I want and refers me back to the chatbot which says there aren't any humans available - WTAF!!
-
Gray Dobbs
(@GrayDobbs) reported
@virginmedia It’s on but running very slowly. WiFi isn’t great. It’s been slow like this since Thursday.
-
Georgia
(@GeorgiaTsiakki) reported
@virginmedia hello, there seem to barriers to cancellation with you. I called to cancel+went through each stage of the call smoothly. I explained I wanted to cancel+after that, the line I was transferred to never picked up. perhaps you deliberately ignore lines for cancellation?
-
BigYin😜
(@badassscotsman) reported
@virginmedia Feel free to cancel it yourself. Like I said we have cancelled all the direct debit to. And as soon as sky fits everything in next week I will send your modems and tv box back recorded delivery. You should treated your coustmer way better instead of hanging up the phone
-
George Griffiths
(@GeorgeContainer) reported
@virginmedia this delay of 3 more weeks means I won't be connected for work and will cause lots of issues. I expect you to get in contact to resolve this ASAP. Absolutely fuming at the delays, poor service, and arrogance.