Virgin Media outages and service status in Kimberley, England

Problems in the last 24 hours in Kimberley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kimberley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kimberley, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Derby, Mansfield, Nottingham, and Alfreton.

City	Problem Type	Report Time
Ilkeston	Internet	19 hours ago
Derby	Wi-fi	3 days ago
Mansfield	Wi-fi	4 days ago
Mansfield	Wi-fi	4 days ago
Mansfield	E-mail	5 days ago
Derby	Wi-fi	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Kimberley, England

Latest outage, problems and issue reports in Kimberley and nearby locations:

• 
  Keith Pates (@KeithCP2) reported 6 minutes ago from Nottinghamshire, England

  @virginmedia I see I have had another npreply email today about an outstanding overdue balance, I have tried to ask you for help, but you refuse and you cut me off 2nd April so you can't charge for april, so today letter will be in the post with this threat to The Police

• 
  AntonioAsh (@AntonioAsh89) reported 6 minutes ago from Nottinghamshire, England

  @falsesymmetry @virginmedia They have great internet speeds but unfortunately their customer service is terrible! The only reason I’m with them is because of the internet otherwise I would have selected other provider.

• 
  Nigel Hudson (@nghudson) reported 14 minutes ago from West Bridgford, England

  @Jess_Guth @virginmedia Trying to get away from them is so difficult. They wouldn’t let me transfer my landline number and then charged me for keeping it open! You’ll never manage to speak to anyone either…not unless you’re paying a bill of course.

• 
  Keith Pates (@KeithCP2) reported 18 minutes ago from Nottinghamshire, England

  @virginmedia not sure if I told you but I do have the log of my chat today with your so called helper who did not help at all, it is printed out for anyone to see when I take legal Action regarding no Customer Service email like #EE do #Attrocious #CustomerService 23 years

• 
  🦋💜J e s s i e 💜🦋 (@xxjessiedavis) reported 20 minutes ago from Nottinghamshire, England

  Virgin media wifi is unbelievable!!!!! The amount of problems , and wifi going off nearly every day!!! I have had enough 😤😖 @virginmedia

• 
  Keith Pates (@KeithCP2) reported 22 minutes ago from Nottinghamshire, England

  @virginmedia please see attached bill was paid just printed tbis off all other pages are in a file will email when I get the file out been with you for years still got tv and broadband home phone not working mobile on EE

• 
  Thomas Jenkins (@hellstorm86) reported 25 minutes ago from Nottinghamshire, England

  I am stick to death of @virginmedia today. My internet has dropped out 3 times today for 10-15 min at a time. No service issues in the area just router / connection falling on its arse. Happening loads in the past month

• 
  Matt Triggs (@mjtriggs) reported 25 minutes ago from West Bridgford, England

  @virginmedia My broadband hub has no power at all, and it seems the solution is an engineer in the middle of next week. How am I meant to work until then? Can’t you just post me a new hub?

• 
  Dan White 💙 (@thedanwhite) reported 33 minutes ago from Nottinghamshire, England

  @virginmedia any reason why I have been struggling for weeks to access Sky Sports Football and Cricket in HD. Fancy giving me a refund for not providing a service I pay top whack for?

• 
  Dr Alex Stavrinides (@Dr_Stav) reported 34 minutes ago from West Bridgford, England

  Customer Services via @WhatsApp is just appalling. Looking at you @virginmedia. Feels like I've wasted hours trying to sort out a contract, one bot message at a time.

• 
  Chris hesketh (@cwis75) reported 34 minutes ago from Clifton, England

  @virginmedia was thinking of changing broadband provider today. Well thanks to the poor customer service today you made my mind up . Twice your assistants hung up on me . Hello @VodafoneUK

• 
  Jonathan SC ن Esq. (@jonathansc) reported 35 minutes ago from Wilford, England

  @virginmedia Again we have no broadband and just a vague it will be fixed by 22:00 #Wilford. Why do you not supply incident reference to your customers ?

• 
  Daz_NFFC 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@NFFCDaz) reported 44 minutes ago from New Basford, England

  @virginmedia you're putting the prices up and all we get is crap service, please come and collect your equipment, ill no longer need it.

• 
  John D (@Jdd535) reported 45 minutes ago from Stapleford, England

  Virgin media must b the worst 4 customer service.. change ur engineer appointment without even discussing it!!! #virginmedia #theworstcustomerservice

• 
  Rebecca Ward (@HistoricCatLady) reported 47 minutes ago from Mackworth, England

  @virginmedia what’s going on? I can’t even get onto your website for the service tracker using my phone data! I could really use an update here so that I can actually work!

• 
  Rob Holland ⚽️ ☮️ (@robhollanduk) reported 47 minutes ago from West Bridgford, England

  @Walpie27 By being an O2/Virgin Media customer. Statement yesterday said lots of tickets held back for general sale, but after the O2 Priority app & website crashed I’m not holding hope of getting tickets. In the past I’d have queued at the arena but the box office isn’t opening tomorrow

• 
  I NeedADream-Z2Choir (@castusthered) reported 48 minutes ago from Nottinghamshire, England

  If you’ve suffered through @virginmedia **** customer service by telephone just wait until you get onto this new WhatsApp method of dealing with issues. Some evil villains definitely sat stroking a cat laughing at this one

• 
  DaveInNotts 🇬🇧+🇺🇦 (@davidjamesdj) reported 48 minutes ago from Rainworth, England

  @Spikebmth @takeitev @myenergiuk One of the good things about a Zappi is it’s screen, which means it can be operated with out internet or WiFi, which can be useful in a emergency, especially if your on Virgin Media ?

• 
  Derbydog (@derbydog1976) reported 48 minutes ago from Stenson Fields, England

  @virginmedia @virginhelp is there a problem with the internet as mine has just dropped off

• 
  Keith Pates (@KeithCP2) reported 60 minutes ago from Nottinghamshire, England

  @virginmedia @HardyShorses These are trying to charge me for a Months Services after they cut me off 2nd April want over £270 now I have put it in the hands of the police with them since 1999 they are corrupt & No Customer Service now, they will get what I owe as & when I can afford on U.C. using foodbank

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Declan Carty (@declancarty) reported 5 minutes ago

  @skytv @SkyHelpIreland @ITV Might it be possible soon to get all the ITV channels as normal on the Sky box in 🇮🇪 ? After all you can get them on other boxes, like Virgin Media. If it is a rights issue, can it not be sorted ??

• 
  Ben Jacques (@Benjacques2024) reported 7 minutes ago

  @virginmedia My TV and broadband has been down since 11am? Any idea whats going on?

• 
  andrea crosby (@andreac14064810) reported 8 minutes ago

  @virginmedia I’m totally disgusted by your service

• 
  Rorschach Slays🇸🇮🇪🇺🇬🇧 (@RorschachSlays) reported 12 minutes ago

  @misselledee @virginmedia This is normal. My friend has been on a broken line for weeks now. Engineers came out 3 times. His internet is still worse than his mobile internet. Virgin is saying everything is ok. Engineers barely know much more than: Let's reboot your router. Get out. Get City Fibre.

• 
  gemma kerr (@gemkerr81) reported 12 minutes ago

  @virginmedia Paid to watch the football and have not been able to watch half of it as internet id awful today

• 
  Akita (@PwnProblems) reported 14 minutes ago

  Virgin Media charge different prices for the Internet packages dependent on your willingness to negotiate. M350 package prices range from £29 to £66 a month. Today they told me they don’t accept blue light discount, which they 100% do. Don’t get angry, hang up, try again.

• 
  Sarah 😍💕 (@wiltshiregal) reported 15 minutes ago

  @virginmedia why is it so hard to speak to anyone. Received a new hub on Saturday, I've received an email to say old one stops working after 5 days!!! I can't get it fitted that quickly. Please help

• 
  peter davis (@leamingtonpete) reported 17 minutes ago

  @ChrisWales61 @virginmedia I had similar, they promised me a free month when I complained, that never happened. I complained again and they said the offer had expired (huh?) I record all my calls take names and times with suppliers and on threat of ofcom/ombudsman I got my free month promised.

• 
  The Original What's Going On (@lakecitygirl) reported 19 minutes ago

  On Trustpilot, @Virgin Mobile Canada has over 2,000 reviews (≈2,089) with a very low TrustScore around 1.3–1.5 out of 5, and about 90%+ of reviewers give 1 star as well as over 250 complaints with the BBB. @virginmedia you've got a serious problem.

• 
  Howard Martin 💚 (@HJMKent) reported 19 minutes ago from Kidderminster, England

  @virginmedia Can you please explain why, when I renewed my package in March you reduced my last invoiced bill to reflect the change & took by DD what you said you would! Now you say you will suspend my service because I underpaid? You took what you wanted!