Virgin Media

Virgin Media Outage Report in Kimberley, Nottinghamshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kimberley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kimberley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kimberley, Nottinghamshire, England 03/04/2026 00:10

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kimberley, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Derby, Nottingham, Alfreton, Ilkeston, Mansfield, Kirkby in Ashfield and Selston.

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City Problem Type Report Time
United KingdomDerby Internet
United KingdomNottingham Total Blackout
United KingdomAlfreton Internet
United KingdomNottingham Phone
United KingdomNottingham TV
United KingdomNottingham Internet

Community Discussion

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Virgin Media Issues Reports Near Kimberley, England

Latest outage, problems and issue reports in Kimberley and nearby locations:

  • tim_aikin tim A▪︎I▪︎kin ᒡ◯ᵔ◯ᒢ (@tim_aikin) reported from Nottinghamshire, England

    Are companies hiding behind the #dataprotection act because of poor ill thought out protocols? I've just experienced this trying to sort out no phone service for my Mother trying to get them to test the line for her panic alarm! @virginmedia get your act together!

  • TroubleDads Trouble, Becky and Dads (@TroubleDads) reported from Mansfield Woodhouse, England

    @Rapidolass @virginmedia I had to hang up after an hour because I was about to swear. I may as well listen to a voice synthesised repeated message. Not sorry, no problems and only wanted a £99 call out charge to check their equipment showing an error light. Wifi is painfully slow.

  • Forest_Dane Dane (@Forest_Dane) reported from Beeston, England

    @marc1box @leonagraham @virginmedia Those lights say it's the Internet. I'm lucky here, been with Virgin since it was diamond cable and NTL and only 128kb/s. Probably only had a few days down in all that time and one of this was a failed router. Not cheap though

  • TroubleDads Trouble, Becky and Dads (@TroubleDads) reported from Mansfield Woodhouse, England

    Quite an electrical storm here. The thunder is terrifying Becky and virgin media has just gone down. She’s pacing and panting furiously poor thing.

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @virginmedia my contract runs out next month been on phone, best deal for my current service you can offer is £120. Sorry guys I aint paying that for existing service which dont offer top spec equipment and speeds that new customers get. Time to move on, sure sky can offer better

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @virginmedia hi I am still waiting for your team to call me. I was on the phone a hour and 40 yesterday and now I have wasted more time. I am already unhappy that you have downgraded my services without speaking. Shocking service, where is best to complain about my time wasted

  • GodberKen Ken Godber (@GodberKen) reported from Annesley, England

    @virginmedia You couldn't make this incompetence up - had another call, chasing 2 mths costs for a phone not used in over 2 yrs, unable to cancel via website or previous Twitter conversation, and then cuts me off. It's a mthly sim only, if I don't use it don't charge me - simples.

  • AdamBirch92 adam birch (@AdamBirch92) reported from Mansfield Woodhouse, England

    @virginmedia I have not been able to use my internet for the majority of our contract. I contacted you multiple times to be advised to pay an additional £5 per month for a better service to now find I am being charged £56?! I am in my cooling off period and i wish to CANCEL.

  • NooneSimon Simon Noone (@NooneSimon) reported from Ruddington, England

    @virginmedia having some problems with internet dropping out every few days and my live TV is jumping like mad. When I reboot everything it is OK for a while and then same issues again. Any known problem?

  • radfordred Craggy 🔴⚪️ (@radfordred) reported from Nottinghamshire, England

    You got some Indian bloke phoning me from 01912120386 telling me my Internet got a problem with passwords? @virginmedia

  • nghudson Nigel Hudson (@nghudson) reported from West Bridgford, England

    @Jess_Guth @virginmedia Trying to get away from them is so difficult. They wouldn’t let me transfer my landline number and then charged me for keeping it open! You’ll never manage to speak to anyone either…not unless you’re paying a bill of course.

  • TweetFlicker Matt Clarke™️ 🎮🕹 (@TweetFlicker) reported from Ilkeston, England

    @virginmedia I’m at work. Please call me. You’ll be able to get all my details from the complaint number I’ve given you.

  • StagsStu84 Stu84®️™️ (@StagsStu84) reported from Mansfield Woodhouse, England

    @virginmedia hi, my TiVo v6 remote has became laggy & slow to respond, I’ve put fresh batteries in this morning & just reset the v6 box via the settings menu but to no avail. Any suggestions? Thanks

  • nghudson Nigel Hudson (@nghudson) reported from West Bridgford, England

    Managed to finally pay @virginmedia off and get rid of them for good. Absolute shysters and the worst customer service you’ll ever be unlucky enough to encounter. You won’t see me again unless things drastically improve.

  • red_dog14 Steve Barlow (@red_dog14) reported from West Bridgford, England

    @dannyboy71 @skytv Good luck with that Dan @virginmedia without doubt the worse company I’ve ever had to deal with. Absolute shambles of a company who don’t give a flying toss about customer service. Can’t even be arsed to respond even if u put a complaint in writing.

  • TroubleDads Trouble, Becky and Dads (@TroubleDads) reported from Mansfield Woodhouse, England

    @virginmedia What forums? I have a fault so phoned Virgin who ‘booked’ an engineer who never arrived. You then had no knowledge of an engineer. Explained the fault and call centre refused to send an engineer or replacement box. How is a forum supposed to help?

  • amy_jo_23 amy simpson (@amy_jo_23) reported from Nottinghamshire, England

    @skytv is there any jointing offers? Could someone contact me please? I’m with @virginmedia but they wany me to pay more a month for a service that is useless the internet is shocking!!! My contract is up so time to leave!

  • SteSsilver900 Steve (@SteSsilver900) reported from Nottinghamshire, England

    @virginmedia Dont offer help then.

  • TroubleDads Trouble, Becky and Dads (@TroubleDads) reported from Mansfield Woodhouse, England

    @virginmedia If an engine light comes on in your car but it still drives badly, do you ignore it? She even offered to send me a longer cable so I could move the box. For £99. For some coax cable! I don’t know why I bothered renewing my contract. Utter waste of time. Virgin sucks.

  • TroubleDads Trouble, Becky and Dads (@TroubleDads) reported from Mansfield Woodhouse, England

    After waiting in all afternoon and cancelling a social occasion and delivering a customer’s potting bench because the Virgin Media engineer was supposed to come between 1 and 6, surprise surprise, a no show. @virginmedia not impressed, it’s a good job I work from home 😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • silverson123 Theo (@silverson123) reported

    @virginmedia I have a TVo box and router that belongs to you, I’ve had it since my service ended 18months ago. I have called numerous times to be told a returns pack will be sent it never appears! Do you want your equipment back that you haven’t charged me for?

  • MarrinsSusan SMarrins (@MarrinsSusan) reported

    @virginmedia Same issue as a few months ago. Disgraceful that it’s taking this long to be fixed….AGAIN

  • VirulentPip1989 Phil Sawyer (@VirulentPip1989) reported

    @virginmedia Just said it’s a complex issue and taking longer than intended, no estimation of fix time.

  • Raj_Beast Ghost (@Raj_Beast) reported

    @virginmedia My account number is 021498904... I've raised a complaint too. All I want is my internet fixed. But your useless company keep failing every single time. One failure after another. Terrible customer service

  • Danjswade Dan Wade (@Danjswade) reported

    @virginmedia I won't be free until 6:30 I'm afraid. And unless you can actually get your team to honour the agreement they made (which you web chat helpline says they won't) I don't see the point. They won't even offer me the same price as a new customer! Loyal cust for years but I pay more?

  • _GeorgeAtkins George Atkins (@_GeorgeAtkins) reported

    @virginmedia We still haven't had anything come through by way of refund. I just had a look at the transcript from the customer service chat with John, he mentioned it would be done "via bacs refund". In an earlier post on here they said via cheque. How and when am I expecting this refund?

  • PC75UK Paul Cooke (@PC75UK) reported

    @virginmedia That up to you. I have told you, your choice. Sick to death of dealing with these things. Nobody can get anything right can they? Always the customer is expected to fix it.

  • aine_murphy Áine Murphy (@aine_murphy) reported

    @virginmedia I was on a week long whatsapp chat with no resolution so would just like to speak to a human about the issue and not a robot. I'll issue the complain separately, but i'm being charged for not giving my router back even though VM came to the wrong address to collect it.

  • SarahMccaig5 Sarah Mccaig (@SarahMccaig5) reported

    @virginmedia why can’t yas get the internet sorted! Everyone is having problems with this! All around the uk but yas don’t seem to sort it!! Lagging buffering all the time it’s a joke for the prices yas r charging for internet that’s crap!!!

  • neilb1973 Neil Baker (@neilb1973) reported

    @virginmedia Yes I’m aware of all that I need to know. Of more concern is Virgin medias lack of coordination to provide an effective service. I’ve placed 20-30 calls to your team continually back to square 1. Absolute shambles.