Virgin Media outages and service status in Kimberley, England

Problems in the last 24 hours in Kimberley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kimberley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kimberley, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Derby, Mansfield, Ilkeston, Sutton in Ashfield, and Kirkby in Ashfield.

City	Problem Type	Report Time
Nottingham	TV	2 hours ago
Nottingham	TV	3 hours ago
Nottingham	TV	1 day ago
Derby	TV	1 day ago
Nottingham	TV	2 days ago
Nottingham	TV	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Kimberley, England

Latest outage, problems and issue reports in Kimberley and nearby locations:

• 
  Jonathan SC ن Esq. (@jonathansc) reported 6 minutes ago from Wilford, England

  @virginmedia 40 mins on and no update - are your staff actively working on restoring service ?

• 
  Dave Martin (@flyingscotsmin1) reported 8 minutes ago from Eastwood, England

  @virginmedia what's going on?? TV is still not working!! Tried resetting and still nothing.

• 
  Rob Parker (@roberto85) reported 10 minutes ago from Beeston, England

  @virginmedia it took my nearly 3 hours to cancel my contract after 7 years with you. Your customer service representative made up a fake outstanding bill from 2016 as an excuse not to help me. All sorted now but never going to be a #virginmediacustomer again.

• 
  Gordon Foster (@rainworthgord) reported 11 minutes ago from Rainworth, England

  @virginmedia @_MMaritima Not everyone understands about running a wired speed test, whatever that is. Why can you not just make an appointment with Lizzie for a home call so her problem can be sorted out on the spot? After all, free call out is one of your strong selling points. She doesn’t need hassle.

• 
  Keith Pates (@KeithCP2) reported 12 minutes ago from Nottinghamshire, England

  What a conplete waste of time Virgin Media are now a Customer for 23 years and treat you like something they wiped off the bottom of there shoe all this Kath was wanting to do was not help me with finances regarding my bill but wanting to get my home phone fixed so I can ring..

• 
  James Armstrong (@iamj_armstrong) reported 19 minutes ago from Beeston, England

  @virginmedia There isn’t an outage. I have been told it may be a line fault but the hub was fine yesterday afternoon

• 
  Keith Pates (@KeithCP2) reported 20 minutes ago from Nottinghamshire, England

  @virginmedia ask Kath she knows it is going into the hands of The Police now the 7 days are up so a letter will be in the post today with all the Evidence, I will be switching then to EE who have helped me out, and have Excellent Customer Service I have had my phone and wi-fi for ages at EE

• 
  Trouble, Becky and Dads (@TroubleDads) reported 23 minutes ago from Mansfield Woodhouse, England

  @virginmedia If an engine light comes on in your car but it still drives badly, do you ignore it? She even offered to send me a longer cable so I could move the box. For £99. For some coax cable! I don’t know why I bothered renewing my contract. Utter waste of time. Virgin sucks.

• 
  Thomas Jenkins (@hellstorm86) reported 24 minutes ago from Nottinghamshire, England

  I am stick to death of @virginmedia today. My internet has dropped out 3 times today for 10-15 min at a time. No service issues in the area just router / connection falling on its arse. Happening loads in the past month

• 
  Trouble, Becky and Dads (@TroubleDads) reported 26 minutes ago from Mansfield Woodhouse, England

  After waiting in all afternoon and cancelling a social occasion and delivering a customer’s potting bench because the Virgin Media engineer was supposed to come between 1 and 6, surprise surprise, a no show. @virginmedia not impressed, it’s a good job I work from home 😡

• 
  Tony Roe (@tonyroe) reported 28 minutes ago from Nottinghamshire, England

  @virginmedia I’m not thinking I’ve decided. And the obstacles you put in the way from complaining about poor service to wanting to leave mean I’m very unlikely to return…so not very wise really. Thank you for the postal address.

• 
  Cathy Stoddart (@ceejay278) reported 29 minutes ago from Nottinghamshire, England

  @virginmedia This service was not offered so yes I’d be free for a webchat

• 
  Dan White 💙 (@thedanwhite) reported 36 minutes ago from Nottinghamshire, England

  @virginmedia The link says I can message you but no way to actually message you. This customer service is awful!

• 
  🍂🍁J e s s i e 🍁🍂 (@xxjessiedavis) reported 39 minutes ago from Nottinghamshire, England

  Virgin media are absolutely diabolical!!!! No end of problems all the time and now have no wifi!!! That’s it I’m moving providers!! 😡😡 @virginmedia

• 
  Jonathan SC ن Esq. (@jonathansc) reported 43 minutes ago from Wilford, England

  @virginmedia Service now restored - thank you. What is your plan to ensure we do not again lose service when #NFFC are playing next weekend ?

• 
  Matt Clarke™️ 🎮🕹 (@TweetFlicker) reported 44 minutes ago from Ilkeston, England

  @virginmedia I’m at work. Please call me. You’ll be able to get all my details from the complaint number I’ve given you.

• 
  Chris hesketh (@cwis75) reported 45 minutes ago from Clifton, England

  @virginmedia was thinking of changing broadband provider today. Well thanks to the poor customer service today you made my mind up . Twice your assistants hung up on me . Hello @VodafoneUK

• 
  Rob Holland ⚽️ ☮️ (@robhollanduk) reported 46 minutes ago from West Bridgford, England

  @Walpie27 By being an O2/Virgin Media customer. Statement yesterday said lots of tickets held back for general sale, but after the O2 Priority app & website crashed I’m not holding hope of getting tickets. In the past I’d have queued at the arena but the box office isn’t opening tomorrow

• 
  Emily Rooke (@emroo21) reported 57 minutes ago from Nottinghamshire, England

  @virginmedia Thank you. There are no problems in the area but my internet isn’t working. Have checked cables and rebooted several times.

• 
  richard taylor (@richardtaylor37) reported 58 minutes ago from Stapleford, England

  @virginmedia Hi, we are having issues connecting to the wifi throughout the house. The room the hub is in is good but the rest of the house is very poor, we have our children complaining that their games consoles won’t connect or buffering and glitching and it’s costing us a fortune.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Elias (@EB51_) reported 12 minutes ago

  Tell me why @virginmedia I’ve tried to set up broadband with yourselves but you’ve cancelled without telling me, I’m under the assumption that Monday 18th May that an engineer will be here to connect me up, However, after contact your customer service they have repeatedly…

• 
  davidthorpedecorator (@dthorpedecor) reported 14 minutes ago

  @virginmedia tv is not working and the cup final is on at 3 any update?

• 
  Dollynoocat (@dollynoocat) reported 15 minutes ago

  @virginmedia still getting channel not authorised on some channels following yesterdays issue where all channels not working for a number of hours.

• 
  G HUNTer (@Why__OMG__Why) reported 17 minutes ago

  @DowndetectorUK found alternative ways of watching ITV1. get a clearer constant picture than Virgin Media. Several sources at zero cost. With the constant problems and ever increasing costs, I don't mind if I get interrupted tv at such an enormous discount.

• 
  South Coast Commuter (@CS_Hants) reported 17 minutes ago

  @virginmedia @docrussjackson Make a formal complaint and say you will report to @Ofcom. Ask for compensation, there are plenty of precedents. They are measured on how many and how quickly they resolve customer complaints. Am dumping VM tomorrow after 18 months of abysmal service, cant wait to be rid of them!

• 
  David Gordon (@gordonwd) reported 19 minutes ago

  @virginmedia So you accept there's been an error processing my order and tell my you can't resolve it - I have to call your customer support team. I call them, get out on hold for 5-10 minutes and the call simply gets disconnected. Been a fan of you guys for years - I'm wavering.

• 
  Steve Justa (@SteveJusta) reported 20 minutes ago

  @txddyrilxy @virginmedia The ******* ****** my **** up too, bunch of ******* *****!!!

• 
  J Corbi (@JCorbinHus) reported 21 minutes ago

  @virginmedia broadband issues continue since afternoon yesterday 14/05.. performed troubleshooting soft and hard nothing helped. Called customer service 8am revealed major issues in my area. I received NO notification kept in the dark. WHAT IS GOJNG ON? NEED ANSWER ASAP!!

• 
  Steve Justa (@SteveJusta) reported 21 minutes ago

  @bisho32287 @virginmedia Just seen the same. Totally unacceptable, wth kind of 'outage' could need 30hrs (at least) to repair?!

• 
  Bear Holland (@follow_the_bear) reported 22 minutes ago

  @virginmedia @VespaPX12570 Why no compensation for loss of TV it makes up one third of monthly payment for broadband, phone and TV services. If TV goes down for a day should get 33% minimum of contract cost for the days loss of TV service. What would CISAS say? #CISAS