Virgin Media Outage Report in Kimberley, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kimberley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kimberley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Kimberley, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Ilkeston, Derby, Nottingham and Mansfield.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Total Blackout | |
| Derby |
Wi-fi | |
| Nottingham |
Internet | |
| Derby |
Internet | |
| Nottingham |
||
| Ilkeston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kimberley, England
Latest outage, problems and issue reports in Kimberley and nearby locations:
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Dan White 💙
(@thedanwhite) reported
from
Nottinghamshire, England
@virginmedia I am not sure why you are not getting this. I get this error on my Primary box but not the secondary box. I have ran the link and checked my acc for the service check and the issue is not listed! Not happy!
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richard taylor
(@richardtaylor37) reported
from
Stapleford, England
@virginmedia Hi, we are having issues connecting to the wifi throughout the house. The room the hub is in is good but the rest of the house is very poor, we have our children complaining that their games consoles won’t connect or buffering and glitching and it’s costing us a fortune.
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paulwitneyphoto
(@paulwitneyphoto) reported
from
Ruddington, England
@virginmedia how do I report a problem with our wifi and tivo box
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Steve Sulley
(@SteveSulley1) reported
from
Nottinghamshire, England
@CambridgeRed @virginmedia total rip off … you sell us all …sky sports at an extra cost but can’t get the full service .. it’s distressful…Not good enough SS
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Dan White 💙
(@thedanwhite) reported
from
Nottinghamshire, England
@virginmedia I have told you I have John! This is so frustrating! To repeat. I called last night, you sent me a SMS with a link that I followed (and did nothing to help!) and ended the call!
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Dave Martin
(@flyingscotsmin1) reported
from
Eastwood, England
@virginmedia what's going on?? TV is still not working!! Tried resetting and still nothing.
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Stu84®️™️
(@StagsStu84) reported
from
Mansfield Woodhouse, England
@virginmedia hi I keep getting error code v53 on my TiVo v6, rebooted, checked connections are ok but to no avail. Had this problem for months but problem is getting worse, please advise. Thanks
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helen
(@helen6253) reported
from
West Bridgford, England
@virginmedia @BBCBreaking Is there a complete outage of Virgin Media email. All customers unable to get in? I have rung the call centre and have been given up to 48 hours for a fix!
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Dan White 💙
(@thedanwhite) reported
from
Nottinghamshire, England
@virginmedia any reason why I have been struggling for weeks to access Sky Sports Football and Cricket in HD. Fancy giving me a refund for not providing a service I pay top whack for?
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Charlotte 🐨
(@fryingpantheist) reported
from
Nottinghamshire, England
@virginmedia good morning; I’m not sure what work was happening in the area yesterday, but since your engineers were around my internet is ver intermittent. I’ve tried restarting the router and it’s still just awful. I’m trying to wfh and it’s very difficult at the moment
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Marcus sharp
(@Marcussharp10) reported
from
Nottinghamshire, England
@bamford_tony @virginmedia mine always going down worst Internet provider going
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Robert Dingwall 🏴 🇪🇺 Reunite
(@rwjdingwall) reported
from
Nottinghamshire, England
@virginmedia Regular malware scans on laptop and desktop. Your agent told me this was an identified problem being fixed at your end.
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Rob Holland ⚽️🏐
(@robhollanduk) reported
from
West Bridgford, England
Shocking customer service from @virginmedia this week for mobile account setup for my son. Didn’t port his number over on Monday as promised & then agent hung up on me when I rang today to complain. I wasn’t abusive and I didn’t shout, but I do expect my complaint to be taken
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B Farn
(@aaronfarny_b) reported
from
Ilkeston, England
Right @virginmedia is truly the worst internet - So I am looking to change providers as soon as possible - Not worried about TV packages etc as We are good with free view - can anybody recommend a ISP with a good monthly rate and none of the hidden fees etc?
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Paul Dennison
(@pdenno) reported
from
Beeston, England
@virginmedia why call me twice today, tell me I am a valued customer (22 yrs) and offer me a broadband speed not yet available in my area!! Once again a waste of my time and yours. I would feel more valued if you call and offer me a small saving on my monthly bill! 🤔
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Charlotte 🐨
(@fryingpantheist) reported
from
Nottinghamshire, England
@virginmedia I’m just trying to figure out if it is still an area problem
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Dan White 💙
(@thedanwhite) reported
from
Nottinghamshire, England
@virginmedia To be sent another SMS and have the call ended? Awful service!
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Robert Dingwall 🏴 🇪🇺 Reunite
(@rwjdingwall) reported
from
Nottinghamshire, England
@virginmedia Not a password problem. Login works fine via email clients on desktop and phone. Changed about 2 weeks ago in response to previous problem and worked fine then.
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Charlotte 🐨
(@fryingpantheist) reported
from
Nottinghamshire, England
@virginmedia Is there another issue in my area? My connection is actually worse today but the status page says it’s fine?
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richard taylor
(@richardtaylor37) reported
from
Stapleford, England
@virginmedia so sick of your poor wifi. Using all my mobile data each month because your wifi is so rubbish time to change provider me thinks.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bobble Head
(@BobbleH19850809) reported
@virginmedia why is it so difficult to get any response from your Customer Service? I have had no voicemail for a month... tried to escalate the complaint as it is still not resolved,no reply. Your WhatsApp is currently at 3 hours waiting and no reply.
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William Scott
(@EmbankmentScott) reported
@daveboulton @tonyroe @virginmedia I suppose it depends on your area, but generally we find Virginmedia reliable, with excellent customer service.
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localdriver
(@localdriver2) reported
@virginmedia @TheDailyScrum SC stop passing the buck. VM have contract & are paying @YodelOnline to deliver packages, thus VM are Yodels' CUSTOMER, so VM need to chase. The OP said, he can't get anywhere with yodel, 'cos he is NOT their CUSTOMER. #DoYourJob and get someone at VM to chase this for the OP.
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Saucer67🇿🇲
(@tomatosauce8888) reported
@virginmedia Internet been down in Exeter all day. Can you check what going on?
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Sue
(@susieveyron) reported
@virginmedia Yes seen that excuse numerous times on @virginmedia Tfeed in reply to most customers but it really doesn’t help when we pay for an expensive service which is in a constant state of degradation! If I wasn’t so lazy I’d move elsewhere, except the broadband is good when it works!
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Daniel Toma
(@DanToma85) reported
@virginmedia how badly can you **** up an installation?! Didn't bother to do the pre work even though you knew you needed to do it. Now you lie to me everyday about what is going to happen. Called u10times in last 3 days, just been past around 3 ppl for 45 mins then you hung up!
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Mike Metcalfe 🍏
(@metcalfe0) reported
@virginmedia Wired seems good - it’s wireless that’s the problem
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Alan Finn
(@alanfinn1) reported
@virginmedia Your customer services system is diabolical. 20 mins on hold on the phone then got cut off, 30 mins on live chat and still no team member. Fed up with this poor poor service. What a way to run a company!!
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Mark_Darlington_
(@_MarkDarlington) reported
@virginmedia The coverage is fine. A Vodafone phone works but yours does not when next to each other. There is a problem with your network setup which impacts every 5G user in Wolverhampton. Did you look at forum link ?
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Sue
(@susieveyron) reported
@virginmedia No because I checked the services today and it was a known isssue with a fix estimate of 20th Dec. Even though yesterday the fix estimate was 17th Dec ie today!! It’s really difficult to trust the fix estimates as from my experience they are always exceeded, and changed!!