Virgin Media outages and service status in Kimberley, England

Problems in the last 24 hours in Kimberley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kimberley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kimberley, England

The most recent Virgin Media outage reports came from the following cities: Ilkeston, Mansfield, Nottingham, Kirkby in Ashfield, Derby, Ripley, Alfreton, Gedling District, and Sutton in Ashfield.

City	Problem Type	Report Time
Ilkeston	Internet	13 hours ago
Mansfield	Wi-fi	1 day ago
Nottingham	Internet	1 day ago
Ilkeston	Internet	4 days ago
Ilkeston	Wi-fi	5 days ago
Mansfield	Phone	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Kimberley, England

Latest outage, problems and issue reports in Kimberley and nearby locations:

• 
  Keith Pates (@KeithCP2) reported 6 minutes ago from Nottinghamshire, England

  @virginmedia Had that and got no where you had your chance and blown it read the log from Kath and you will see how she treated me, if I was her boss she would have been sacked on the spot 3 years ago I reported home phone not working number gone bone idle Kath tried I said NO

• 
  Keith Pates (@KeithCP2) reported 7 minutes ago from Nottinghamshire, England

  @virginmedia Tell me how I can do that when I can't contact anyone, I can't ring without money, a Company like Virgin Media should have Customer Service Facility you don't now Sit a Course I have 2 Level 2 Certificates in #CustomerService

• 
  Kate J (@katej1984) reported 10 minutes ago from Sandiacre, England

  @virginmedia any chance you could hire call centre staff that don’t hang up the phone after 3 seconds in an attempt to bring their AHT down?

• 
  Charlotte 🐨 (@fryingpantheist) reported 18 minutes ago from Nottinghamshire, England

  @virginmedia good morning; I’m not sure what work was happening in the area yesterday, but since your engineers were around my internet is ver intermittent. I’ve tried restarting the router and it’s still just awful. I’m trying to wfh and it’s very difficult at the moment

• 
  Keith Pates (@KeithCP2) reported 21 minutes ago from Nottinghamshire, England

  @virginmedia I see another automated bill came through today for £278.25 how the hell do you cowboys get that price YOU CUT ME OFF 2ND APRIL 2022 SO USED NO SERVICES ANOTHER BILL FOR THE POLICE TODAY GOT NO MONEY 23 YEARS WITH YOU & NO HELP EXCEPT RING 0345 PREMIUM RATE

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 25 minutes ago from Eastwood, England

  @AnnavsAnna1 @virginmedia The routers are terrible and not fit for purpose.

• 
  Richard Loach (@rl1602) reported 25 minutes ago from Gedling District, England

  @Benleo @virginmedia They ruined my Christmas in 2023. Whole day on phone sorting issues with father in laws broadband then 2 site visits ending up with me throwing my vape at TV and a bill for £1000. Horrendous company

• 
  Trouble, Becky and Dads (@TroubleDads) reported 36 minutes ago from Mansfield Woodhouse, England

  @virginmedia If an engine light comes on in your car but it still drives badly, do you ignore it? She even offered to send me a longer cable so I could move the box. For £99. For some coax cable! I don’t know why I bothered renewing my contract. Utter waste of time. Virgin sucks.

• 
  Emily Rooke (@emroo21) reported 36 minutes ago from Woodthorpe, England

  @virginmedia is there an outage in Nottingham NG3 area? Our Wi-Fi’s currently not working and the service checker webpage isn’t loading so can’t find out.

• 
  Robert Dingwall 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 Reunite (@rwjdingwall) reported 37 minutes ago from Nottinghamshire, England

  @virginmedia Regular malware scans on laptop and desktop. Your agent told me this was an identified problem being fixed at your end.

• 
  helen (@helen6253) reported 38 minutes ago from West Bridgford, England

  @virginmedia @BBCBreaking Is there a complete outage of Virgin Media email. All customers unable to get in? I have rung the call centre and have been given up to 48 hours for a fix!

• 
  Charlotte 🐨 (@fryingpantheist) reported 43 minutes ago from Nottinghamshire, England

  @virginmedia Is there another issue in my area? My connection is actually worse today but the status page says it’s fine?

• 
  Matt H (@forestmatth79) reported 47 minutes ago from Wilford, England

  @virginmedia down again in NG11 no compensation for the last time can’t get through on the phones to speak to anyone. Not good enough

• 
  🍂🍁J e s s i e 🍁🍂 (@xxjessiedavis) reported 48 minutes ago from Nottinghamshire, England

  @virginmedia It’s not working I’m trying on my laptop and still nothing!!

• 
  Keith Pates (@KeithCP2) reported 50 minutes ago from Nottinghamshire, England

  @virginmedia @HardyShorses These are trying to charge me for a Months Services after they cut me off 2nd April want over £270 now I have put it in the hands of the police with them since 1999 they are corrupt & No Customer Service now, they will get what I owe as & when I can afford on U.C. using foodbank

• 
  Chris hesketh (@cwis75) reported 53 minutes ago from Clifton, England

  @virginmedia was thinking of changing broadband provider today. Well thanks to the poor customer service today you made my mind up . Twice your assistants hung up on me . Hello @VodafoneUK

• 
  andrew anthoney 🍋 (@andytoon30) reported 55 minutes ago from Mansfield Woodhouse, England

  @virginmedia hi I am still waiting for your team to call me. I was on the phone a hour and 40 yesterday and now I have wasted more time. I am already unhappy that you have downgraded my services without speaking. Shocking service, where is best to complain about my time wasted

• 
  Thomas Jenkins (@hellstorm86) reported 58 minutes ago from Nottinghamshire, England

  @virginmedia No local issues as mentioned but random disconnects for 10-15 min.

• 
  Richard Clark (@richardcclark) reported 59 minutes ago from Nottinghamshire, England

  @virginmedia I’m sorry to say your customer service is bar none, the worst experience I’ve ever had the misfortune to deal with. A missed appointment scheduled by you, I’m on the phone for over 3 hrs and you have no ownership of the issue, just pass me from pillar to post. #fail

• 
  Keith Pates (@KeithCP2) reported 60 minutes ago from Nottinghamshire, England

  @virginmedia How can they be better connected when they have no working email and now no chat or Customer Service anynore been withtbem since 1999 Branson a Billionaire and can't have Customer Service via email anymore just public twitter, phone premium rate number no credit can't phone

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  iyda (@notiyda) reported 7 minutes ago

  @RichardLXXII @virginmedia so basically you go **** yourself and rub the bill over ur ******* cause they don't care XD

• 
  dawnieC (@CorkinDawn) reported 8 minutes ago

  @virginmedia yet again cant access email. Forbidden 403 error, is anyone else having this problem? I am waiting for an important email. I really should switch to gmail as virgin are too frequently unreliable

• 
  Nicole! 2.0 (@mademetoxic) reported 9 minutes ago

  @virginmedia Yes no problem

• 
  aldo (@ukaldo2) reported 9 minutes ago

  @virginmedia The service has now been maintained but on us to ensure that's the case. You shouldn't have had one of your sales reps pressure my mother night after night without checking a service could be provided within your budget

• 
  jason (@Jason29wctb) reported 9 minutes ago

  @virginmedia All they say is need a engineer and I tell them no but send them any way knowing they can't fix it ,if I cancel £1600 ,even tho it's illegal to hold me I a contract with a service that's not fit for purpose

• 
  Ali@Makely (@MakelyStudio) reported 11 minutes ago

  10+ years. 50M+ users. £11M+ revenue impact. Mercedes. Citibank. Sky. Virgin Media. NatWest. Here's what I learned: Bad product flows can cost thousands, or even millions, in lost revenue. Regardless of company size. What kills conversions in big-name products does the same for startups: - Onboarding that loses people in the first 60 secs - Pricing pages that confuse instead of convert - Sign-up flows that cause decision fatigue I’ve seen that when you fix these - you get more from the traffic you already have. Now I build those same systems for funded startups - so they keep the users they've already paid to get.

• 
  Some-Nick1976 (@Some_Nick1976) reported 12 minutes ago

  @virginmedia The issue is that it drops in and out constantly throughout these times. When it does eventually come back on it is very slow

• 
  Sam Ed (@iam_samedoho) reported 13 minutes ago

  @OgaHans MTN is one of the biggest network operators in Nigeria. EE, Virgin Media O2, Vodafone, and Three are the major network operators in the UK. EE coverage is very good because BT owns and operates it using its existing infrastructure. Most of the smaller network operators are resellers. They bulk-buy wholesale - network minutes, texts, and data at a heavily discounted rate from (like EE, VMO2, or VodafoneThree) and resell it to people. Their coverage isn't good because they are limited. They are only competitive on price, not on coverage.

• 
  Nicky P. Smalley (@Nicky_P_Smalley) reported 17 minutes ago

  @virginmedia It’s been nearly 2 weeks now. Drop ops/low speeds are still continuing in s63. I keep getting texts saying you’ve identified the problem and sending someone out, but all that happens is you change date of when it’ll be fixed, but fix it you have not!

• 
  Jon Ashman (@JonAshman2) reported 18 minutes ago

  @ virgin media your service is shocking not only have I lost all connection your help line is down wot a surprise 🤯🤯