Virgin Media Outage Report in Kimberley, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kimberley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kimberley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Kimberley, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Ilkeston, Nottingham, Mansfield, Derby, Alfreton and Kirkby in Ashfield.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Wi-fi | |
| Ilkeston |
Internet | |
| Ilkeston |
Wi-fi | |
| Nottingham |
Wi-fi | |
| Nottingham |
Internet | |
| Ilkeston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kimberley, England
Latest outage, problems and issue reports in Kimberley and nearby locations:
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia Service now restored - thank you. What is your plan to ensure we do not again lose service when #NFFC are playing next weekend ?
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia 40 mins on and no update - are your staff actively working on restoring service ?
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Lencal
(@Lencal03) reported
from
Nottinghamshire, England
@virginmedia Please… Please… Please… ******* sort your **** out
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Jonathan SC ن Esq.
(@jonathansc) reported
from
West Bridgford, England
@virginmedia Good to know you technicians are aware - less good not to know whether they are actually doing anything to fix this
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia To seem to pick live football for your outages - is this a coincidence ? As you understand by frustration - what are you doing to reduce the frequency of loss of service ?
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🍂🍁J e s s i e 🍁🍂
(@xxjessiedavis) reported
from
Nottinghamshire, England
@virginmedia Hi! My wifi is very slow and keeps cutting in and out plus I never get a good signal with my wifi at the other side of the house in which case I need a wifi booster, and my phone I have a contract with you and the signal is awful!! I should be getting 5g but I don’t!!
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Big Gas
(@BigGasson44) reported
from
Awsworth, England
@virginmedia Well it doesn't work and my 8 kids are off school and can't even use their phones let alone their xboxs
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Lencal
(@Lencal03) reported
from
Nottinghamshire, England
@virginmedia Says no issues
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Dr Alex Stavrinides
(@Dr_Stav) reported
from
West Bridgford, England
Customer Services via @WhatsApp is just appalling. Looking at you @virginmedia. Feels like I've wasted hours trying to sort out a contract, one bot message at a time.
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James Armstrong
(@iamj_armstrong) reported
from
Beeston, England
@virginmedia the internet you installed yesterday has stopped working and you can’t get anyone out until Tuesday? If I want to escalate the issue then it will take 3-5 working days? Can anyone help me?
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James Armstrong
(@iamj_armstrong) reported
from
Beeston, England
@virginmedia There isn’t an outage. I have been told it may be a line fault but the hub was fine yesterday afternoon
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andrew💫
(@PantherAS90) reported
from
Clifton, England
@virginmedia @rosentweets I’ve also been trying to change my package and the links are dead. Tried to ring to no avail! Awful service
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🍂🍁J e s s i e 🍁🍂
(@xxjessiedavis) reported
from
Nottinghamshire, England
Virgin media are absolutely diabolical!!!! No end of problems all the time and now have no wifi!!! That’s it I’m moving providers!! 😡😡 @virginmedia
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia Again we have no broadband and just a vague it will be fixed by 22:00 #Wilford. Why do you not supply incident reference to your customers ?
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Jonathan SC ن Esq.
(@jonathansc) reported
from
Wilford, England
@virginmedia Because you never supply any detail - how do we know this? You need to be more transparent with your customers to give us confidence
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AntonioAsh
(@AntonioAsh89) reported
from
Nottinghamshire, England
@falsesymmetry @virginmedia They have great internet speeds but unfortunately their customer service is terrible! The only reason I’m with them is because of the internet otherwise I would have selected other provider.
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Mark 🏳️🌈🇺🇦
(@mocktanza) reported
from
Nottinghamshire, England
@virginmedia Yes. It says fix by 3pm. Someone else told me it was planned maintenance but we definitely weren’t informed
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🍂🍁J e s s i e 🍁🍂
(@xxjessiedavis) reported
from
Nottinghamshire, England
@virginmedia No, it keeps saying there no problems but there is.
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Matthew Theobald
(@DirtyLyle) reported
from
Clifton, England
@virginmedia Yeah that’s what I don’t last night for an hour - and an engineer was booked for this afternoon - who never showed!!
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🍂🍁J e s s i e 🍁🍂
(@xxjessiedavis) reported
from
Nottinghamshire, England
@virginmedia It’s not working I’m trying on my laptop and still nothing!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Frances Lyle
(@esmelucy23) reported
@virginmedia Please can you sort out the awful picture quality on BBC and ITV. Have rebooted the Tivo but no joy. Error says W02, on ITV.
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Nishan
(@nishjunior) reported
@virginmedia VM support team if they can't answer your question they will just hand up, what a service!
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Moaz
(@moazkirmani) reported
@virginmedia hello, I hope someone will be reading this and looking to address absolutely terrible customer service you have got. My wife tried to get VM broadband services at the address we are moving to.
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PennG0VQY
(@BrixhamUK) reported
@virginmedia visited me in the week and installed the cabling and my new Hub. He left me to plug everything in, when I was ready. "Just plug everything and and it will work, he said." Well, it doesn't work. I don't know why. I've had to go back to BT Internet. #Virginmedia
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Richard Street
(@aerotec) reported
@virginmedia No! That's the slow waste of time CS Chat. I'm just so so past it with wasting my time with you! Can SOMEONE please take ownership of this and help me. Had no BB or phone for a month now. Does ANYONE actually care?
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Robert Venes
(@rowsdowser) reported
@virginmedia Order it myself if it becomes available. And I’m supposed to get a free mobile SIM as part of bundle but nothing, no communication at all since initial call to a virgin guy that doorstepped us. For a new customer, feels like you got your money and don’t care now
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Jakub M. ***** ***
(@lbn21) reported
@virginmedia is your customer service team working? I’m trying for last few days to speak to someone about moving house but no luck… chat says system error and on phone nothing after 20min waiting
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Carey Benn
(@CareyBenn) reported
You never fail to disappoint @virginmedia. Today you’ve sent me an £80 bill, for a mobile that is fully included in our bundle. And a threatening email about returning your equipment to a drop off point. I used your online system to book a collection date weeks ago. Clowns!
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Someone called Nicky
(@coinoperated79) reported
@virginmedia No because the bloke installed it in my bedroom which is another ongoing complaint.
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Marie Peacock
(@mariepeacock) reported
@virginmedia Complaint made in November, December and January. Not heard anything (other than a holding letter). Requested PAC code and cancelled my SIM just over a week ago and was called within 10 minutes!! Not to help either... Just to tell me I can't.