Virgin Media Outage Report in Kimberley, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kimberley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kimberley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Kimberley, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Ilkeston, Mansfield, Nottingham, Derby, Alfreton, Kirkby in Ashfield and Selston.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Internet | |
| Mansfield |
Internet | |
| Nottingham |
Internet | |
| Ilkeston |
Wi-fi | |
| Nottingham |
TV | |
| Mansfield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kimberley, England
Latest outage, problems and issue reports in Kimberley and nearby locations:
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Steve
(@SteSsilver900) reported
from
Nottinghamshire, England
@virginmedia Dont offer help then.
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Trouble, Becky and Dads
(@TroubleDads) reported
from
Mansfield Woodhouse, England
Quite an electrical storm here. The thunder is terrifying Becky and virgin media has just gone down. She’s pacing and panting furiously poor thing.
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Maisie Johnson
(@MaisieJohnso) reported
from
Nottinghamshire, England
@virginmedia Thanks for getting back to me! I saw the link to the status checker in your reply to someone else, ran it and somehow fixed it. Still a mystery as to why it went off suddenly but good to know I can get help with a tweet!
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Stu84®️™️
(@StagsStu84) reported
from
Mansfield Woodhouse, England
@virginmedia hi, my TiVo v6 remote has became laggy & slow to respond, I’ve put fresh batteries in this morning & just reset the v6 box via the settings menu but to no avail. Any suggestions? Thanks
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@virginmedia hi I am still waiting for your team to call me. I was on the phone a hour and 40 yesterday and now I have wasted more time. I am already unhappy that you have downgraded my services without speaking. Shocking service, where is best to complain about my time wasted
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Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@virginmedia The reboot only works until it goes down again so it doesn’t really ‘work’. Anyway, I spent 40 minutes on the phone yesterday and they’re sending me a new router, hopefully that will sort the problem out. Cheers
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Trouble, Becky and Dads
(@TroubleDads) reported
from
Mansfield Woodhouse, England
After waiting in all afternoon and cancelling a social occasion and delivering a customer’s potting bench because the Virgin Media engineer was supposed to come between 1 and 6, surprise surprise, a no show. @virginmedia not impressed, it’s a good job I work from home 😡
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Simon Noone
(@NooneSimon) reported
from
Ruddington, England
@virginmedia having some problems with internet dropping out every few days and my live TV is jumping like mad. When I reboot everything it is OK for a while and then same issues again. Any known problem?
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gerisays
(@activist84) reported
from
Beeston, England
When you’re on the phone to @virginmedia to sort a broadband issue get placed on “hold” while the customer advisor “speaks to a colleague” to be informed the offices are now closed! Absolutely appalling customer service!!! And still haven’t sorted the issue 🙄🙄🙄🙄
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Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@virginmedia Always seems to come back after a router reboot. Maybe you could send me a new one, see if that resolves the issue?
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amy simpson
(@amy_jo_23) reported
from
Nottinghamshire, England
@skytv is there any jointing offers? Could someone contact me please? I’m with @virginmedia but they wany me to pay more a month for a service that is useless the internet is shocking!!! My contract is up so time to leave!
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Nigel Hudson
(@nghudson) reported
from
West Bridgford, England
@Jess_Guth @virginmedia Trying to get away from them is so difficult. They wouldn’t let me transfer my landline number and then charged me for keeping it open! You’ll never manage to speak to anyone either…not unless you’re paying a bill of course.
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Matt Clarke™️ 🎮🕹
(@TweetFlicker) reported
from
Ilkeston, England
@virginmedia I’m at work. Please call me. You’ll be able to get all my details from the complaint number I’ve given you.
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tim A▪︎I▪︎kin ᒡ◯ᵔ◯ᒢ
(@tim_aikin) reported
from
Nottinghamshire, England
Are companies hiding behind the #dataprotection act because of poor ill thought out protocols? I've just experienced this trying to sort out no phone service for my Mother trying to get them to test the line for her panic alarm! @virginmedia get your act together!
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Nigel Hudson
(@nghudson) reported
from
West Bridgford, England
Managed to finally pay @virginmedia off and get rid of them for good. Absolute shysters and the worst customer service you’ll ever be unlucky enough to encounter. You won’t see me again unless things drastically improve.
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Craggy 🔴⚪️
(@radfordred) reported
from
Nottinghamshire, England
You got some Indian bloke phoning me from 01912120386 telling me my Internet got a problem with passwords? @virginmedia
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Ken Godber
(@GodberKen) reported
from
Annesley, England
@virginmedia You couldn't make this incompetence up - had another call, chasing 2 mths costs for a phone not used in over 2 yrs, unable to cancel via website or previous Twitter conversation, and then cuts me off. It's a mthly sim only, if I don't use it don't charge me - simples.
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adam birch
(@AdamBirch92) reported
from
Mansfield Woodhouse, England
@virginmedia I have not been able to use my internet for the majority of our contract. I contacted you multiple times to be advised to pay an additional £5 per month for a better service to now find I am being charged £56?! I am in my cooling off period and i wish to CANCEL.
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@virginmedia my contract runs out next month been on phone, best deal for my current service you can offer is £120. Sorry guys I aint paying that for existing service which dont offer top spec equipment and speeds that new customers get. Time to move on, sure sky can offer better
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Steve Barlow
(@red_dog14) reported
from
West Bridgford, England
@dannyboy71 @skytv Good luck with that Dan @virginmedia without doubt the worse company I’ve ever had to deal with. Absolute shambles of a company who don’t give a flying toss about customer service. Can’t even be arsed to respond even if u put a complaint in writing.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lindsey Thomas
(@Lindsey56736506) reported
@virginmedia So are you confirming I have wasted my time speaking to you and you can’t help me?
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Thalia
(@19Thalia99) reported
@virginmedia I rebooted it when it wasn’t working, it then works for a while (couple hours maybe) then just goes bad again
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Nick Whitehouse
(@nick_whitehouse) reported
@virginmedia Nothing happening Monday, sorry I was unclear. Engineer called Saturday 23rd Jan and said would be fixed on the following Monday - 25th Jan. so clearly not happened. Won’t contact moving team as not hopeful of a response or resolution based on last SEVEN weeks.
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Benrufc18
(@benrufc17) reported
@virginmedia bad internet in s13 keeps going off and on again
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eamonn oflaherty
(@eamo976) reported
@brianbru14 @virginmedia It's a hub 3 bru what do you call the new one? Judging by the WiFi signal on mine there probably on hub 7373 now
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George x Maido
(@wiscombe) reported
@virginmedia @Ms_Shei Haha. Speak to the team? You’re obviously not a customer.
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Dhamendran Damen
(@Dhamendran) reported
@virginmedia Hi, I am following up with customer service team on disconnecting the broadband service as I need to move abroad. During the initial contract signoff they agreed that I won't be charged for disconnection if I move to abroad. Now they are charging. Can you help...
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arnaud meysselle
(@ameysselle) reported
so when you tell @virginmedia that you are moving home without keeping their service they ignore you and refuse to help you cancel ?!? what kind of #customerservice is this @richardbranson ? #VirginMedia #shame
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Georgina Petrou
(@GeorginaPetrou) reported
@virginmedia Even this service is a joke I’ve been in a queue for an hour and a still no response. Honestly like I said it’s just disappointment after disappointment. If I don’t receive a notification tomorrow to confirm delivery I will be calling back to complain again.
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David Bradley
(@sciencebase) reported
@virginmedia It would be so easy to implement...it costs me twice as much everyone else I know to have the service I get from you right now, I don't want to have to spend even more for that feature