Virgin Media Outage Report in Kimberley, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kimberley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kimberley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Kimberley, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Derby, Mansfield, Sutton in Ashfield, Ilkeston, Kirkby in Ashfield and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Internet | |
| Nottingham |
TV | |
| Nottingham |
Total Blackout | |
| Nottingham |
Wi-fi | |
| Derby |
Internet | |
| Derby |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kimberley, England
Latest outage, problems and issue reports in Kimberley and nearby locations:
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Kelly Booth 🌹🌹
(@kellsley) reported
from
Nottinghamshire, England
@HeavensNight_JT @virginmedia I work the night shift and it’s gone down 3 times now during my shift! Not good 😔
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Shirley Bosworth
(@ShirleyBosworth) reported
from
Clifton, England
@virginmedia my area is 30, we’ve had no tv, broadband since before 1900 on 20/5/2020. This level of service is absolutely abysmal, can you please tell us what is going on 😡
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VEGANOO Ⓥ
(@veganoo) reported
from
Nottinghamshire, England
@virginmedia your customer service people for Virgin Mobile UK are hopeless! Over 3 hours now for a simple request. Keep getting passed to wrong department and waiting for an answer all over again!
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John Byrne 🏴
(@derbytrim) reported
from
Belper, England
@virginmedia poor customer service i can't cancel my contract online and cant get through on the phone after 30 minutes waiting , ironic for a media company.
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Simeon
(@simelynch) reported
from
Nottinghamshire, England
was gonna say this long weekend was a good excuse to catch up on some stuff but no i’m a virgin media customer!!!
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Gurcharan (Guch) Manku
(@guchmanku) reported
from
West Bridgford, England
Joining @virginmedia fast broadband, think twice, what you actually get just not up to scratch, customer service not helpful, been down for three days, first it was an area wide fault, now finally an engineer will come out to fix!! Time for a change...
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Shirley Bosworth
(@ShirleyBosworth) reported
from
Clifton, England
@virginmedia problems again, it really isn’t good enough, I will not be renewing my contract, absolutely rubbish
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Ian 🔴⚪️🔴🏴🇹🇷
(@ismith1968) reported
from
Nottinghamshire, England
You get an email from @virginmedia saying your latest bill is ready when for the last 2 weeks the internet has been off & on more times than a light switch with no mention of compensation for the reduced service.......very poor
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Shirley Bosworth
(@ShirleyBosworth) reported
from
Clifton, England
@virginmedia I’ve rang and they say they know about the problem. Could you tell me with this issue isn’t against my contract and could I cancel my contract has I’m not getting the service I’m paying for.
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia I am trying to send an email with some serious issues of what I think is hacking coming from a #friends #phone #texts with #links and #login #pasword but you don't have a #working #email #CustomerService #attrocious
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Niknak 🇬🇧🇪🇺🏳️🌈
(@nikwood28) reported
from
Nottinghamshire, England
Disappointed to hear the news about @O2 and @virginmedia merger. I like O2 been with them for 20 years (back when it was Genie mobile) if their Customer service goes the way of Virgin I will be gone
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Cameron Clark
(@Camclarky) reported
from
Nottinghamshire, England
Virgin media have ruined my night, whole thing goes down 5 minutes before kick off!
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Jonathan Ibbotson
(@jeibbotson) reported
from
Castle Donington, England
@virginmedia please sort out your appalling broadband service in the derby area. More time down than up @Ofcom you ought to mandate refunds
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Christopher Galazka
(@ChrisG_TSU) reported
from
Mansfield Woodhouse, England
Surprise surprise Virgin Media is down again 😑
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🔥 𝓙𝓾𝓷𝓮𝓬𝓱𝓲 𝓒𝓪𝓻𝓽𝓮𝓻®️❄️🚀🇯🇲
(@JUNIORC4RT1ER) reported
from
Nottinghamshire, England
Pmsl blaming virgin media on having no signal LMFAO 😆 #NS10v10
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Kizzy 🦇 Puckmigo23
(@Kizztronice) reported
from
Awsworth, England
@virginmedia I have used this service for the past hour to then be told the matter can not be fixed via the text service. So that was very unhelpful indeed.
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Mary Oliver
(@Mary_C_Oliver) reported
from
Beeston, England
@virginmedia Also, the number is not working
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Kelly Booth 🌹🌹
(@kellsley) reported
from
Nottinghamshire, England
@virginmedia trying to work a night shift and your broadband keeps going down 😔
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Graeme Dixon
(@GraemeDixon_) reported
from
West Bridgford, England
@virginmedia down again.
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Jonathan Ibbotson
(@jeibbotson) reported
from
Castle Donington, England
@virginmedia the performance of your network in the Castle Donington area (DE74) is currently appalling. Massive number of Critical T3 time-out errors. Please fix this NOW #poorservice #virginmediadown
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia I have sent text messages to the number you provided on here, and I last spoke to several customer representatives on 26th January, then asked to speak to a manager, was put on hold for 50 minutes, then you cut me off/the line went dead. So, nothing has been resolved.
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Joan
(@jmc58) reported
@virginmedia Great customer service yet again. Online chat has referred me to Customer Retentions and I’ve been sitting for 20 mins with no one speaking to me. Not feeling very much like anyone wants me to be retained...
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paul stevenson
(@lugsytams) reported
@virginmedia Hi tried a different lead but problem still there
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Kevin McGuinness
(@McGuinnessKevin) reported
@virginmedia Cancellation request was put in but with 30 day notice fact is the contract is now void due to face I was never told about 18 month contract and the fact the very unhelpful agent I spoke to this morning removed any discounts so you will be expecting full price. During this period
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vikki beckley
(@vikkibeckley) reported
@virginmedia I would like to leave. Charges have increased and service is woefully inadequate compared to cost. Web site says to ring. I have rung several times - put on hold for almost an hour, then I get cut off. Every time.
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Charlotte
(@Charlotte96xx) reported
@virginmedia **** services. Even shitter customer service. Somebody best call me.
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Nicky Evans
(@sillygirlIam) reported
@virginmedia It cannot be solved by the community forums. It needs the company to sort it out. This is going from bad to worse. Good grief!
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Mumof3
(@Mumof312) reported
@virginmedia there seems to be an issue with running Microsoft Teams. Was fine until last week now I can receive calls but cannot make them or message on the app. Shows "as no internet. Reconnect to keep the conversation going" at top of screen. Any others with same issue?
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Chris Johnson
(@Chris_Johnson85) reported
@virginmedia I have now wasted 2 hours of my life waiting for you to answer the phone yes I know we are in a Global Pandemic but just answer your phone. It’s just really poor
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Melissa Bukauskas
(@xmelissyb) reported
@virginmedia I'm on virgin mobile, my phone broke on the 1st Jan so I've ordered a new phone with a different network provider, I got my PAC code to keep the same number, but you've charged me on the 11th Jan and I got an email about upcoming payment for February? 1/2