Virgin Media Outage Report in Kimberley, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kimberley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kimberley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Kimberley, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Derby, Ilkeston, Mansfield, Nottingham, Sutton in Ashfield and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
Wi-fi | |
| Ilkeston |
Wi-fi | |
| Ilkeston |
Wi-fi | |
| Mansfield |
Internet | |
| Mansfield |
Internet | |
| Nottingham |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kimberley, England
Latest outage, problems and issue reports in Kimberley and nearby locations:
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Andy Helson
(@andyhelson) reported
from
Nottinghamshire, England
@virginmedia I repeat. I have made my complaint through your website, the bit where it says “make a complaint”. Perhaps you could explain why I need to make the same complaint twice. I take no joy from discussing this on an open forum either, I want a response from someone who can help.
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kel pizzuti
(@kelpizzuti) reported
from
Nottinghamshire, England
@virginmedia your agents are absolutely the worst. My Nan in her 80's, with dementia being railroaded into a phone contract. Now we're trying to sort it she's now being spoken to like shit because she can't remember her password.
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Kev Aylett
(@kev_aylett) reported
from
Nottinghamshire, England
@virginmedia Doing it again tonight! It’s like 5pm comes and all speed disappears, tonight both download and upload are impacted! Throttling I understand for network reasons but there’s something else happening here
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@Louise4Mh @virginmedia You wait till they try and rip you off by allowing reverse unsolicited text messages to your devices and charge you a £1 a message for a message never sent or received. Criminal.
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
@virginmedia terrible customer service, my box is overheating, has done for around 2 days, we have to switch the box of for 5-6 hours then it comes back on, according to customer services nothing can be done until it happens again, then they will look at it. What a shambles
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@virginmedia My mum and dad are having issues with you guys. The broadband has been very slow yet they pay for 350, the upload speed is half the download which says it all. A technician came out and tried to install a new TiVo box, they have been charged £30 even though he didn’t
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia It's been like this for a while. I cannot rely on the service at all.
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kel pizzuti
(@kelpizzuti) reported
from
Nottinghamshire, England
@virginmedia It was TV you promised me one thing and then sent the contract through with the complete opposite, plus another £30. You also reckon there was no chat record to prove. LET DOWN.
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia Yes I have contacted Virginmedia a couple of times. It looks like there is a problem in Nottingham NG16 area again. This is a common issue. Disconnections and lack of a quality service.
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Edward Acres RIBA
(@edwardacres) reported
from
Nottinghamshire, England
@virginmedia please help My service is down and i have no idea what my password was that i set up 7 years ago, nore does your sustem recognise the only email i have I cant sign in and I cant get through to a human being on the phone to help me! Help #facepalm
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia What would be really good is if you send out a message to your customers telling them there is an issue rather than leaving it to them to find out that they cannot use your services.
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Nichola Amber Jade
(@nicnoodles19) reported
from
Nottinghamshire, England
@virginmedia There are around 6 members of my family who use Virgin media and we're quite happy to all call up and cancel our subscriptions and go to another provider
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia This could not have happened at a worse time for me. I'm happy to make them cups of tea if they fix the fault a little sooner.
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia The loss of service registration doesn't even work!
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Steve Barlow
(@red_dog14) reported
from
West Bridgford, England
@dingdinghopkin @winnits @virginmedia Product good, terrible company.
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
@virginmedia I am sorry, but what a shocking customer service, hardly speaking a word of english, patronising me as if I am setting it up wrong and going over what I have already done. Can I have someone english explain what us wrong. !!!!!
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James Watts
(@james_watts) reported
from
Sandiacre, England
@virginmedia The is letting me know. Downloads are very slow a video that would normally take 3 mins is now 40.
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Andy Helson
(@andyhelson) reported
from
Nottinghamshire, England
@virginmedia They have not even acknowledged my complaint. Not even a “we are looking into this “ the only replies I’ve had have been your platitudes.
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Max Everett
(@MaxiiEverett) reported
from
Nottinghamshire, England
@virginmedia Morning my Virgin TV Go app saying I have to upgrade to receive live tv even though I already have the package already tried to install/uninstalling and sign in/out.... #help
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Paul
(@teaguestar) reported
from
Clifton, England
@virginmedia Your customer service ( that’s a complete trade description act wording) are shocking . 40 mins waiting cut off twice . Garbage
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Shrenik
(@Shrenik2408) reported
@virginmedia When #VirginMedia teams have agreed in last 9 moths that i should have never been charged for £249 payment & it was Virgin Media’s error, why was my name in defaulters list? how difficult it is to not put my name under defaulters & inform credit report agencies about it?
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Dave France
(@davefrumtarn) reported
@Virgin @virginmedia what a joke your customer service is. I have spoken with over 20 of your customers service representatives now with over 3 hours of waffle. I’m getting nowhere with sorting my bill and WiFi out. What do I have to do to cut all the lies and false promises?
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Mark Etcrasher
(@ThinkTankWank) reported
@rightleftdivide @virginmedia Virgin mobile recently changed their mobile betwork provider which made my coverage terrible, they never said anything and seemed to try to keep it as quiet as possible. I eventually realised what the problem was and finally cancelled it after many long phone calls
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Andrew
(@_andrewslinn) reported
@virginmedia So disgusted with your service! FIVE times calling stuck on hold for ages then line goes dead and cut off. When the only way to cancel is to phone up, you don’t make it easy. Goodwill has completely evaporated!!
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Spencer Denham
(@spencerdenham) reported
@virginmedia I did that earlier, no problems at all in the area and the router wasn’t even visible to wifi devices until I have done the online ‘reset’. Wired connections also experience dropouts and I tried to explain this to the tech support, but because it didn’t happen on the call😡
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D
(@debfarr2) reported
@virginmedia @kuldipsgill Fingers crossed? He's asking to speak about a service he is paying for, not trying to win the lottery! You are a disgrace.
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MrGarry2u
(@MrGarry2u) reported
@virginmedia Had 'your router is sending errors to the server' scam calls again. This time they didn't without their number, it was 0033973291403
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D
(@debfarr2) reported
@virginmedia On hold for ages trying to cancel my contract - call was disconnected twice. Now on hold again and not having any luck. This is farcical - can you help please or arrange for someone to call me?
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Richard M. Jones
(@shipwreckdata) reported
@virginmedia No never tried that one. How does it work? Why cant somebody call me seeing as though when I call you nobody answers?
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CollegeJocks
(@CollegeJocks) reported
@Fuck_Puppy @virginmedia @LutzSchueler That was exactly my thinking , he left for the cabinet before 9am and I never see or heard from him again. They will come up with some excuse poor excuse like they do . They quite often ask me what I want but to stupid to realise I want it to just work.