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Virgin Media

Virgin Media Outage Report in Kimberley, Nottinghamshire, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Kimberley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kimberley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Kimberley, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Derby, Ilkeston, Mansfield, and Alfreton.

CityProblem TypeReport Time
Nottingham Wi-fi 18 hours ago
Derby Internet 2 days ago
Nottingham TV 2 days ago
Ilkeston Wi-fi 3 days ago
Nottingham Internet 4 days ago
Nottingham Wi-fi 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Kimberley, England

Latest outage, problems and issue reports in Kimberley and nearby locations:

  • richardtaylor37
    richard taylor (@richardtaylor37) reported from Stapleford, England

    @virginmedia so sick of your poor wifi. Using all my mobile data each month because your wifi is so rubbish time to change provider me thinks.

  • paulwitneyphoto
    paulwitneyphoto (@paulwitneyphoto) reported from Ruddington, England

    @virginmedia how do I report a problem with our wifi and tivo box

  • hellstorm86
    Thomas Jenkins (@hellstorm86) reported from Nottinghamshire, England

    @virginmedia for the past 2 weeks during the day I get 1-2 internet disconnect issues for 15 minutes at a time. No known issues in the area. How do I get this sorted?

  • StagsStu84
    Stu84®️™️ (@StagsStu84) reported from Mansfield Woodhouse, England

    @virginmedia hi I keep getting error code v53 on my TiVo v6, rebooted, checked connections are ok but to no avail. Had this problem for months but problem is getting worse, please advise. Thanks

  • helen6253
    helen (@helen6253) reported from West Bridgford, England

    @virginmedia @BBCBreaking Is there a complete outage of Virgin Media email. All customers unable to get in? I have rung the call centre and have been given up to 48 hours for a fix!

  • richardtaylor37
    richard taylor (@richardtaylor37) reported from Stapleford, England

    @virginmedia Hi, we are having issues connecting to the wifi throughout the house. The room the hub is in is good but the rest of the house is very poor, we have our children complaining that their games consoles won’t connect or buffering and glitching and it’s costing us a fortune.

  • richardcclark
    Richard Clark (@richardcclark) reported from Nottinghamshire, England

    @virginmedia I’m sorry to say your customer service is bar none, the worst experience I’ve ever had the misfortune to deal with. A missed appointment scheduled by you, I’m on the phone for over 3 hrs and you have no ownership of the issue, just pass me from pillar to post. #fail

  • Luketh13ttv
    Luketh (@Luketh13ttv) reported from Heanor and Loscoe, England

    @virginmedia I've clicked the link, logged in, and apparently there's no network issue... So how do you explain the issues I've had throughout today?

  • hellstorm86
    Thomas Jenkins (@hellstorm86) reported from Nottinghamshire, England

    I am stick to death of @virginmedia today. My internet has dropped out 3 times today for 10-15 min at a time. No service issues in the area just router / connection falling on its arse. Happening loads in the past month

  • fryingpantheist
    Charlotte 🐨 (@fryingpantheist) reported from Nottinghamshire, England

    @virginmedia good morning; I’m not sure what work was happening in the area yesterday, but since your engineers were around my internet is ver intermittent. I’ve tried restarting the router and it’s still just awful. I’m trying to wfh and it’s very difficult at the moment

  • JohnPuxty
    John Puxty (@JohnPuxty) reported from Ilkeston, England

    @JPBOLDY @virginmedia I am also getting this problem

  • iRacing74
    DJ Knight 🇬🇧 (@iRacing74) reported from Sandiacre, England

    With public service cuts, why do we year upon year pay more Council Tax for less service? Virgin Media put their prices, but do not reduce my service - If they did I'd cancel the service. We are legally obliged to pay more for less - go figure 🤷

  • campinginwinter
    Alan (@campinginwinter) reported from Nottinghamshire, England

    Fake @virginmedia call regarding my Internet....made a mistake saying " he loved me " WTF !!!! 🤬!!!!!

  • Sushrutuk
    Sushrut (@Sushrutuk) reported from West Bridgford, England

    @virginmedia - is there a red button issue on sky sports?

  • MS__Estates
    MS Estates (@MS__Estates) reported from Nottinghamshire, England

    @vmbusiness is there a problem in the NG7 area please?

  • KeithCP2
    Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia please see attached bill was paid just printed tbis off all other pages are in a file will email when I get the file out been with you for years still got tv and broadband home phone not working mobile on EE

  • hellstorm86
    Thomas Jenkins (@hellstorm86) reported from Nottinghamshire, England

    @virginmedia No local issues as mentioned but random disconnects for 10-15 min.

  • pdenno
    Paul Dennison (@pdenno) reported from Beeston, England

    @virginmedia why call me twice today, tell me I am a valued customer (22 yrs) and offer me a broadband speed not yet available in my area!! Once again a waste of my time and yours. I would feel more valued if you call and offer me a small saving on my monthly bill! 🤔

  • SteveSulley1
    Steve Sulley (@SteveSulley1) reported from Nottinghamshire, England

    @CambridgeRed @virginmedia total rip off … you sell us all …sky sports at an extra cost but can’t get the full service .. it’s distressful…Not good enough SS

  • Luketh13ttv
    Luketh (@Luketh13ttv) reported from Heanor and Loscoe, England

    Has anyone else been having issues with @virginmedia today? My Internet has been constantly cutting off #virginmediadown

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • warboys53
    ohhappydays53 (@warboys53) reported

    @virginmedia @YODELhell @Kirk_Jonathon Can’t you cancel your contract? I know it doesn’t solve your problem but it looks like Virgin are happy to wash their hands of it. Like most companies they only do something when it starts costing them money.

  • XdXfX3
    XdXfX (@XdXfX3) reported

    @virginmedia Apparently there is no issue. We have rebooted, reset and followed all the online guides but we still have no WiFi. Apparently an engineer at the exchange resolved the issue yesterday but several reboots and 12 hours later still no WiFi

  • Martin_Thomas
    Martin Thomas (@Martin_Thomas) reported

    @virginmedia - something changed in the web safe settings in the last few days. All media content on @twitter were showing as conten not available. The only fix was to turn off the “Child Safe” in the web safe settings. Please investigate as this is not an ideal approach.

  • kayldavenport
    kaley 🏁 (@kayldavenport) reported

    @virginmedia so why is it now saying ‘no issues in area’ when we STILL don’t have internet??

  • HeardCustomer
    Never Heard of Customer service (@HeardCustomer) reported

    @virginmedia Under what section should I lo bad customer service and call back never returned?

  • Potatoes274
    Andrew N (@Potatoes274) reported

    @virginmedia Have had nothing but trouble with your internet all morning - what's going on? Reading, Berkshire area.

  • LaurenLozDavies
    Lauren 🦩 (@LaurenLozDavies) reported

    Hey @virginmedia every video on my twitter feed isn't working stating "content unavailable" I was able to fix this on my phone by disconnecting from the WIFI but the problem persists on my laptop which I can't disconnect from the WiFi. How can you fix this?

  • kategiffard
    Kate Hall (@kategiffard) reported

    @virginmedia Exchanging messages is not having a verbal conversation. I need assurances this will be resolved to my satisfaction today. Disappointing customer service so far.

  • XdXfX3
    XdXfX (@XdXfX3) reported

    @virginmedia customer service is so bad. No WiFi since Thursday and still no closer to being fixed. The call centre staff are useless and have no idea what they are doing just hurry you off the line. #shouldofstayedwithsky

  • kategiffard
    Kate Hall (@kategiffard) reported

    @virginmedia I’ve dialled this number twice and you are unable to speak to a human being on it. It refers to online constantly. Poor.