Virgin Media outages and service status in Kimberley, England

Problems in the last 24 hours in Kimberley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kimberley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kimberley, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Derby, and Mansfield.

City	Problem Type	Report Time
Nottingham	Internet	13 hours ago
Nottingham	Internet	1 day ago
Ilkeston	Internet	2 days ago
Nottingham	TV	3 days ago
Nottingham	Wi-fi	4 days ago
Nottingham	Wi-fi	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Kimberley, England

Latest outage, problems and issue reports in Kimberley and nearby locations:

• 
  Keith Pates (@KeithCP2) reported 2 minutes ago from Nottinghamshire, England

  @virginmedia Had that and got no where you had your chance and blown it read the log from Kath and you will see how she treated me, if I was her boss she would have been sacked on the spot 3 years ago I reported home phone not working number gone bone idle Kath tried I said NO

• 
  Rob Holland ⚽️🏐 (@robhollanduk) reported 2 minutes ago from West Bridgford, England

  Shocking customer service from @virginmedia this week for mobile account setup for my son. Didn’t port his number over on Monday as promised & then agent hung up on me when I rang today to complain. I wasn’t abusive and I didn’t shout, but I do expect my complaint to be taken

• 
  Keith Pates (@KeithCP2) reported 3 minutes ago from Nottinghamshire, England

  @virginmedia ask Kath she knows it is going into the hands of The Police now the 7 days are up so a letter will be in the post today with all the Evidence, I will be switching then to EE who have helped me out, and have Excellent Customer Service I have had my phone and wi-fi for ages at EE

• 
  Keith Pates (@KeithCP2) reported 4 minutes ago from Nottinghamshire, England

  @virginmedia not sure if I told you but I do have the log of my chat today with your so called helper who did not help at all, it is printed out for anyone to see when I take legal Action regarding no Customer Service email like #EE do #Attrocious #CustomerService 23 years

• 
  DJ Knight 🇬🇧 (@iRacing74) reported 5 minutes ago from Sandiacre, England

  With public service cuts, why do we year upon year pay more Council Tax for less service? Virgin Media put their prices, but do not reduce my service - If they did I'd cancel the service. We are legally obliged to pay more for less - go figure 🤷

• 
  Luketh (@Luketh13ttv) reported 8 minutes ago from Heanor and Loscoe, England

  Has anyone else been having issues with @virginmedia today? My Internet has been constantly cutting off #virginmediadown

• 
  Keith Pates (@KeithCP2) reported 8 minutes ago from Nottinghamshire, England

  @virginmedia please see attached bill was paid just printed tbis off all other pages are in a file will email when I get the file out been with you for years still got tv and broadband home phone not working mobile on EE

• 
  Keith Pates (@KeithCP2) reported 9 minutes ago from Nottinghamshire, England

  @virginmedia Tell me how I can do that when I can't contact anyone, I can't ring without money, a Company like Virgin Media should have Customer Service Facility you don't now Sit a Course I have 2 Level 2 Certificates in #CustomerService

• 
  Matt Triggs (@mjtriggs) reported 11 minutes ago from West Bridgford, England

  @virginmedia My broadband hub has no power at all, and it seems the solution is an engineer in the middle of next week. How am I meant to work until then? Can’t you just post me a new hub?

• 
  🍂🍁J e s s i e 🍁🍂 (@xxjessiedavis) reported 14 minutes ago from Nottinghamshire, England

  @virginmedia It’s not working I’m trying on my laptop and still nothing!!

• 
  Rob Parker (@roberto85) reported 17 minutes ago from Beeston, England

  @virginmedia it took my nearly 3 hours to cancel my contract after 7 years with you. Your customer service representative made up a fake outstanding bill from 2016 as an excuse not to help me. All sorted now but never going to be a #virginmediacustomer again.

• 
  Keith Pates (@KeithCP2) reported 19 minutes ago from Nottinghamshire, England

  @virginmedia I tell you what I will do I will send another letter to Sherwood Lidge and tell them how I am being treated after 23 Years a Customer and you have no Customer Service, no email and not interested in Customers only automated robots soon as in work I will switch I can't use it now

• 
  Craggy 🔴⚪️ (@radfordred) reported 24 minutes ago from Nottinghamshire, England

  You got some Indian bloke phoning me from 01912120386 telling me my Internet got a problem with passwords? @virginmedia

• 
  Jonathan SC ن Esq. (@jonathansc) reported 28 minutes ago from Wilford, England

  @virginmedia 40 mins on and no update - are your staff actively working on restoring service ?

• 
  🍂🍁J e s s i e 🍁🍂 (@xxjessiedavis) reported 36 minutes ago from Nottinghamshire, England

  Virgin media are absolutely diabolical!!!! No end of problems all the time and now have no wifi!!! That’s it I’m moving providers!! 😡😡 @virginmedia

• 
  🍂🍁J e s s i e 🍁🍂 (@xxjessiedavis) reported 37 minutes ago from Nottinghamshire, England

  @virginmedia No, it keeps saying there no problems but there is.

• 
  Keith Pates (@KeithCP2) reported 39 minutes ago from Nottinghamshire, England

  @virginmedia just to remind you I do not get paid from Universal Credit until 11th March so can't make any payment until then 23 Years a Customer and last time Kath could not help me, if you cut me off I have no way of paying bill, got no money until 11th had to use foodbank

• 
  🦋💜J e s s i e 💜🦋 (@xxjessiedavis) reported 42 minutes ago from Nottinghamshire, England

  Virgin media wifi is unbelievable!!!!! The amount of problems , and wifi going off nearly every day!!! I have had enough 😤😖 @virginmedia

• 
  Richard Clark (@richardcclark) reported 44 minutes ago from Nottinghamshire, England

  @virginmedia I’m sorry to say your customer service is bar none, the worst experience I’ve ever had the misfortune to deal with. A missed appointment scheduled by you, I’m on the phone for over 3 hrs and you have no ownership of the issue, just pass me from pillar to post. #fail

• 
  Charlotte 🐨 (@fryingpantheist) reported 49 minutes ago from Nottinghamshire, England

  @virginmedia I’m just trying to figure out if it is still an area problem

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chip Lewis (@crispinlewis) reported 2 minutes ago

  @virginmedia @ChiBkSequels Hey Virgin media, I need to cancel/renegotiate my contract. 30days notice is due at latest next Friday. Do I have e to send you a letter of cancellation or can I actually speak to a human to discuss reduced services/broadband only option, before it’s too late?

• 
  Andrew Jarman 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏳️‍🌈77th(London)Bde (@E7Drew) reported 7 minutes ago

  @virginmedia I'm a VirginMedia customer with a subscription to the Sky Movies & Sports package. I was using the On Demand option to watch the Downton Abbey The Grand Finale movie. It was then I discovered that the subtitles are not synchronised with the soundtrack.

• 
  a (@Peter_ldn_ire) reported 8 minutes ago

  @virginmedia I’ve been on phone trying to speak to someone for over an hour waiting / web chat is not not working - what is going on

• 
  BelfColm (@BelfColm74) reported 10 minutes ago

  @virginmedia is virgin down in Belfast? Or just me?

• 
  ESK7RADIO (@ESK7RADIO) reported 12 minutes ago

  @virginmedia ok it’s been over a week now 2 calls to customer support and I’m still locked out off my account which is stopped me using my app .

• 
  Jim Harrigan (@Bloodrave1984) reported 15 minutes ago

  @virginmedia Still happening BB8 area code, signal drops and reconnects, I will deal with it publicly. I cannot watch shows on streaming, I can just about get a daily done if it cooperate long enough. This is not good enough service, you customer support is no help either.

• 
  Steve Smith (@SteveSmith98) reported 16 minutes ago

  Hi @virginmedia. Fault F012283434 started last Thursday and you're now saying you don't intend to fix it at all this week. Do you actually think it's OK for your customers to be unable to work for a week? Could you not even try to explain what's wrong and what you're doing?

• 
  Dgjbear (@Dgjbear1) reported 18 minutes ago

  @AsstVirginmedia @princehowl_ This is an automated response. Zoe doesn’t exist. Virgin media is crap.

• 
  Luke Robert Mason (@LukeRobertMason) reported 18 minutes ago

  @virginmedia Where do we start? 1) Your 'Contact Us' ChatBot is utterly unusable. It forces you to move to scan a QR code to move to the app - where you continue to have exactly the same conversation with the same bot in the same web-bases system. 2) It is impossible to ask simple questions: Like 'Cancel Extras'. 3) Everything on the website is about upselling a service over providing customers useful information about their currently plan.

• 
  colm mcwilliams (@colum26) reported 19 minutes ago

  @virginmedia extremely slow broadband in EN6 area. What is the problem and when are you going to fix it?