Virgin Media

Virgin Media Outage Report in Kimberley, Nottinghamshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kimberley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kimberley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kimberley, Nottinghamshire, England 12/05/2025 05:20

December 05: Problems at Virgin Media

Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kimberley, Nottinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Derby, Ilkeston, Mansfield, Sutton in Ashfield and Alfreton.

Loading map, please wait...
City Problem Type Report Time
United KingdomNottingham Wi-fi
United KingdomDerby Internet
United KingdomDerby Internet
United KingdomIlkeston Internet
United KingdomDerby Wi-fi
United KingdomIlkeston Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Kimberley, England

Latest outage, problems and issue reports in Kimberley and nearby locations:

  • castusthered I NeedADream-Y1choir (@castusthered) reported from Nottinghamshire, England

    Internet absolute garbage all week again @virginmedia in NG3 . And yes I’ve reset it over and over . Definitely time to give up and find something better

  • NoGuyTest786 NoGuyTest (@NoGuyTest786) reported from West Bridgford, England

    @virginmedia Just spent 30 minutes on this text bot and it's very frustrating, they have only just taken my details from me after 30 minutes and can only communicate by sms which is useless, I'd rather wait on a phone line, shocking service, also the English is bad

  • paulwitneyphoto paulwitneyphoto (@paulwitneyphoto) reported from Ruddington, England

    @virginmedia Adding my wife's phone to the internet/tv package which should include 1, 5G phone, you need to get your customer service sorted out and people who speak English to a higher standard or better still have English speaker #dissatisfiedcustomer with @virginmedia

  • _teecarts tia carter🥑 (@_teecarts) reported from Eastwood, England

    virgin media is down in my area so looks like i can’t work👏🏼

  • Battlemuch4WW Steve Battlemuch (@Battlemuch4WW) reported from Nottinghamshire, England

    @virginmedia - losing any faith here - an hour on hold on Friday and another hour today. Appreciate the issues with staff working hours but you need a better way for customers to engage. I’m trying to address an increase from £43 to £59 for broadband costs! Maybe it’s time I left

  • lees_vi kevin lees (@lees_vi) reported from Nottinghamshire, England

    @LeslieH24367191 @YorkshireLady3 @afneil There’s already a petition targeting companies like virgin media asking them not to advertise on it(and it’s not even running yet) I know what I’d do if I was a virginmedia customer if they did

  • KeithCP2 Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @virginmedia I am still trying to pay my bill, I have been since earlier this morning, just tried on a laptop and as soon as I click on pay now it comes up with message your session has timed out please help Thanks

  • NoGuyTest786 NoGuyTest (@NoGuyTest786) reported from West Bridgford, England

    @virginmedia @virginhelp any help with this yet?

  • WafcSean Sean (@WafcSean) reported from Nottinghamshire, England

    Imagine your internet going off at 2 minutes past the hour every single hour like clockwork and having to listen to Virgin Media play crap pop music down the phone for 30 minutes to probably not even fix it. 🙄

  • castusthered I NeedADream-Y1choir (@castusthered) reported from Nottinghamshire, England

    @Gordonturner3 @virginmedia Where did you get this from? Any link? Our WiFi is terrible in NG3

  • 64derby paul (@64derby) reported from Duffield, England

    @virginmedia just installed virgin broadband 350 today ! only getting 5 mbps in my study.. phoned customers services for a booster to be told none in stock and phone back in 2 weeks.. took me over an hour to speak to a person in India who couldn’t help

  • paulwitneyphoto paulwitneyphoto (@paulwitneyphoto) reported from Ruddington, England

    @virginmedia No, I don't want to do things by text, I want you to ring us, (an English speaking person not a call centre in Delhi) I am a paying dissatisfied customer!🤬

  • castusthered I NeedADream-Y1choir (@castusthered) reported from Nottinghamshire, England

    @michelepotter11 @virginmedia Yeh same problem we’re having. Everyday the same

  • paulwitneyphoto paulwitneyphoto (@paulwitneyphoto) reported from Ruddington, England

    @virginmedia 1hr 50mins on the phone, mostly on hold, spoken to 4 people, 3 of which bairly spoke english and still no further forward, website not helpful either. Worst service I've ever experienced. @Ofcom

  • ceejay278 Cathy Stoddart (@ceejay278) reported from Nottinghamshire, England

    @chlosharpp @virginmedia @neckdurp Did you get through yet? Ridiculous when you only want to transfer your service to your new flat! 🙄

  • GodberKen Ken Godber (@GodberKen) reported from Annesley, England

    @virginmedia hi - I have a sim only mobile contract that's not been used for at least 18mths. I've stopped the DD as I'm unable to simply cancel via website and the number quoted to call doesn't work. I've got nowhere to go with this problem now.

  • ilsonnut43 adrian dilks (@ilsonnut43) reported from Ilkeston, England

    @virginmedia why is my wifi so poor when I pay for the top bracket of broadband,my router is always cutting out ,really really fed up with it ?

  • Chops_Wallage Michael Wallage (@Chops_Wallage) reported from Ripley, England

    @virginmedia customer care should be renamed ‘customer don’t give a ****’ How long waiting to speak to someone...??? #rubbish #crapservice

  • deb_the_dj Deborah Marshall 💙 (@deb_the_dj) reported from Sandiacre, England

    @virginmedia It drops out for a few minutes, then restarts, there is nothing I can see on your service page that helps with that. I'll try the factory reset, its the only thing I haven't tried.

  • rigg0o RIGGO (@rigg0o) reported from Eastwood, England

    Class when you wanna cancel @virginmedia and the gobshite operater cant get it in her thick skull and barraging you with other shite deals to then put the phone down. Times must be hard for mr branson, please liquidate.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • GaynorBearder Gaynor Bearder (@GaynorBearder) reported

    @virginmedia Need help - have mum in Greece, data roaming hasn’t connected and can’t access her account due to having no connection! Please help asap!

  • UnwantedLife_Me Unwanted Life (@UnwantedLife_Me) reported

    @virginmedia When are you going to fix the outage in my area? You've had a month

  • John_rickards John Rickards (@John_rickards) reported

    @virginmedia No I can’t do anything last that ! Hence contacting you - nor could your customer service ? Not sure why you still hold data after the account is closed ?

  • helencoe88 Helen (@helencoe88) reported

    @virginmedia The team ran diagnostics and didn’t find an issue. I requested a visit from an engineer, but they said no. Previously we have had an engineer out who found faults with the cable that hadn’t been detected via diagnostics

  • MaryAuxilya Mary (@MaryAuxilya) reported

    @EE Can someone help. The store guy gave my phone number wrongly. In the records. I just found the bill has the last digit as 2 but it is 3. My phone number is from virgin media. Only my mobile data broadband with u

  • RossorDan RossH (@RossorDan) reported

    @virginmedia Can you explain how as a customer of 15 years, that when my contract is renewed I’m quoted £157per month, whereas a new customer gets more services but for £89 per month. So over the year I am approx £800 worse off?

  • GreyWolfDesignz AJ 🇬🇧 🇩🇪 (@GreyWolfDesignz) reported

    @virginmedia For example being told my personal details were being updated by VM from Monday and told to call back Thursday, I fall to see why I should then get told oh BTW we never did what we assured you and you have to wait even longer to resolve a simple issye.

  • linkedin_growth Debra Kelly - LinkedIn Trainer & Telemarketing (@linkedin_growth) reported

    @virginmedia need the booster has wifi does not work in the office without it. Been onto virgin help and been told any option is to pay more for wifi pods!

  • stickoteen colin young ❤🍺 (@stickoteen) reported

    @1LegLite @virginmedia When I was with sky and had a problem I just used to cancel my standing order then they'd phone me.

  • DrJamieGraves Jamie Graves (@DrJamieGraves) reported

    @pollyp @virginmedia It took me 3 hours across multiple calls which included hang-ups, redirections and cut-offs to cancel my service. Top notch.