Virgin Media Outage Report in Kimberley, Nottinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kimberley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kimberley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Kimberley, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Derby, Ilkeston, Mansfield, Alfreton, Kirkby in Ashfield and Selston.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Internet | |
| Derby |
Wi-fi | |
| Ilkeston |
Internet | |
| Derby |
Wi-fi | |
| Ilkeston |
Internet | |
| Derby |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kimberley, England
Latest outage, problems and issue reports in Kimberley and nearby locations:
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🙊🙉🙈
(@XereiManjericao) reported
from
Nottinghamshire, England
@virginmedia I don't use wired devices besides my TV. The real problems is with phones and laptop.
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia This could not have happened at a worse time for me. I'm happy to make them cups of tea if they fix the fault a little sooner.
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eddie toner
(@Eddie38309194) reported
from
Nottinghamshire, England
@virginmedia are u following in the same foot step as sky as we ain't got no sports are u going cut down our monthly bills
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kel pizzuti
(@kelpizzuti) reported
from
Nottinghamshire, England
@virginmedia your agents are absolutely the worst. My Nan in her 80's, with dementia being railroaded into a phone contract. Now we're trying to sort it she's now being spoken to like shit because she can't remember her password.
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Priah 🐼✨
(@Frizzx) reported
from
Mansfield Woodhouse, England
Anyone else having issue with @virginmedia
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia What would be really good is if you send out a message to your customers telling them there is an issue rather than leaving it to them to find out that they cannot use your services.
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@virginmedia all my services are down and estimated repair is today at 6pm on the virgin media app. That’s all well and good if I wasn’t self isolating. It’s day 3 and driving me mad already not being able to leave the house. This will tip me over the edge
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kel pizzuti
(@kelpizzuti) reported
from
Nottinghamshire, England
@virginmedia It was TV you promised me one thing and then sent the contract through with the complete opposite, plus another £30. You also reckon there was no chat record to prove. LET DOWN.
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia It's been like this for a while. I cannot rely on the service at all.
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@Louise4Mh @virginmedia You wait till they try and rip you off by allowing reverse unsolicited text messages to your devices and charge you a £1 a message for a message never sent or received. Criminal.
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Stuart Windle
(@stuwin1) reported
from
Stenson Fields, England
@virginmedia When I phoned the contact centre they said they knew there was an issue and it would be sorted in 24hrs. A quick google shows this isnt just me its a common trend
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia The loss of service registration doesn't even work!
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Max Everett
(@MaxiiEverett) reported
from
Nottinghamshire, England
@virginmedia Morning my Virgin TV Go app saying I have to upgrade to receive live tv even though I already have the package already tried to install/uninstalling and sign in/out.... #help
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Paul
(@teaguestar) reported
from
Clifton, England
@virginmedia Your customer service ( that’s a complete trade description act wording) are shocking . 40 mins waiting cut off twice . Garbage
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Steve Barlow
(@red_dog14) reported
from
West Bridgford, England
@dingdinghopkin @winnits @virginmedia Product good, terrible company.
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
@virginmedia terrible customer service, my box is overheating, has done for around 2 days, we have to switch the box of for 5-6 hours then it comes back on, according to customer services nothing can be done until it happens again, then they will look at it. What a shambles
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
@virginmedia I am sorry, but what a shocking customer service, hardly speaking a word of english, patronising me as if I am setting it up wrong and going over what I have already done. Can I have someone english explain what us wrong. !!!!!
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Edward Acres RIBA
(@edwardacres) reported
from
Nottinghamshire, England
@virginmedia please help My service is down and i have no idea what my password was that i set up 7 years ago, nore does your sustem recognise the only email i have I cant sign in and I cant get through to a human being on the phone to help me! Help #facepalm
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia Yes I have contacted Virginmedia a couple of times. It looks like there is a problem in Nottingham NG16 area again. This is a common issue. Disconnections and lack of a quality service.
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Nichola Amber Jade
(@nicnoodles19) reported
from
Nottinghamshire, England
@virginmedia There are around 6 members of my family who use Virgin media and we're quite happy to all call up and cancel our subscriptions and go to another provider
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jill Carr
(@bramptonowl) reported
@virginmedia @TheBHF @O2 Very disappointed with Customer Services-making promises that are not fulfilled and now being ignored on WhatsApp. As a long standing customer I am not happy-not getting the service I am paying for.
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Fiona Din
(@fionadin24) reported
@virginmedia shocking service. Impossible to get through re broadband issue - just cut off each time I try.
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AmblingSolo
(@AmblingSolo) reported
Trying to speak to someone @virginmedia and it keeps hanging up on me after I enter my password. I just want to move my router somewhere not in the corner of my house, but can’t seem to get through to a human! Need a new entry point guys, before I throw it through a window. Help?
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Tomasz Rykała
(@tomaszrykala) reported
@virginmedia How is that relevant or a satisfactory reply given that you left me with no connection for 12 hours? Do you not operate an emergency service? As a remote dev I've worked with clients in the US and that outage would cost me £££s. What if the outage was over xmas?
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Sajid Khalil
(@Sajkal786) reported
@virginmedia no landline phone service for 4 days. Engineer visit yesterday, told would be sorted in 24 hours. Still not working. Now can’t get through to customer service. Absolute shambles
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Sam Chisman
(@SamChisman) reported
@virginmedia I was speaking to a chat agent a few weeks ago about how we need to cut back on outgoings and they offered a reduced price which we are yet to sort. I am sorry but we cannot afford £80+ a month. As we are out of contract what can I do/how much notice do I need to cancel?
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αη∂у яυ∂gє
(@IamSpexdotcom) reported
@virginmedia Yes, and it says the same as the O2 personnel ….. problem in your area!! (Since October) …. We are now in January ? What’s not to understand?
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Sam Chisman
(@SamChisman) reported
Oh @virginmedia, what are we to do? You say you are giving 12 new FREE channels. Just 2 days later, you say my bill is going up by nearly 17% a month and that you have upped my broadband speed (even though I never asked for it or want it). I think we are done.
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ad
(@Flangecake) reported
@virginmedia can you please explain why my to is not working and why every time I try to call you the call drops out after putting my password in. 5 times I have called you now 😡
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Sheryl collier
(@sherylandtom) reported
@bankaudits1 @virginmedia Yep we have. Tried phoning virgin but keep getting cut off. One very peeved customer. I’m still within the cooling off period so I might use it.