Virgin Media outages and service status in Kimberley, England

Problems in the last 24 hours in Kimberley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kimberley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kimberley, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Derby, Ilkeston, Mansfield, and Kirkby in Ashfield.

City	Problem Type	Report Time
Nottingham	Wi-fi	5 hours ago
Nottingham	TV	1 day ago
Nottingham	Wi-fi	1 day ago
Derby	Internet	2 days ago
Nottingham	TV	2 days ago
Ilkeston	Total Blackout	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Kimberley, England

Latest outage, problems and issue reports in Kimberley and nearby locations:

• 
  Keith Pates (@KeithCP2) reported 1 minute ago from Nottinghamshire, England

  @virginmedia How can they be better connected when they have no working email and now no chat or Customer Service anynore been withtbem since 1999 Branson a Billionaire and can't have Customer Service via email anymore just public twitter, phone premium rate number no credit can't phone

• 
  Jonathan SC ن Esq. (@jonathansc) reported 1 minute ago from Wilford, England

  @virginmedia Because you never supply any detail - how do we know this? You need to be more transparent with your customers to give us confidence

• 
  James Armstrong (@iamj_armstrong) reported 7 minutes ago from Beeston, England

  @virginmedia There isn’t an outage. I have been told it may be a line fault but the hub was fine yesterday afternoon

• 
  Bhavna 🙋🏽‍♀️ (@MissBeBop) reported 11 minutes ago from Eastwood, England

  When @virginmedia wifi is working it’s bloody amazing, when you need to raise an issue with them it’s the most frustrating experience ever. Today I have had 2 people hang up mid call, 3 bots, 2 people on chat and still in the same place. No ******* wifi!!!!

• 
  Robert Dingwall 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 Reunite (@rwjdingwall) reported 13 minutes ago from Nottinghamshire, England

  @virginmedia Not a password problem. Login works fine via email clients on desktop and phone. Changed about 2 weeks ago in response to previous problem and worked fine then.

• 
  Cathy Stoddart (@ceejay278) reported 15 minutes ago from Nottinghamshire, England

  @virginmedia Think you need to look at your process for vulnerable adults. Elderly aunt with fault on landline and therefore no working Careline emergency alarm. No engineer until Friday - if she falls or is taken ill who is going to help??

• 
  Russell Morrell (@stagladanddad) reported 15 minutes ago from Annesley, England

  Hey @virginmedia my landline has stopped working again This is the second time I've had this problem now You'd have thought with you putting the prices up your service would be better?

• 
  I NeedADream-Z2Choir (@castusthered) reported 19 minutes ago from Nottinghamshire, England

  If you’ve suffered through @virginmedia **** customer service by telephone just wait until you get onto this new WhatsApp method of dealing with issues. Some evil villains definitely sat stroking a cat laughing at this one

• 
  Trevor Smith (@MrSmithInNotts) reported 21 minutes ago from Ruddington, England

  My Wi-Fi was down this morning. Reset the hub and all working fine #virginmedia

• 
  Keith Pates (@KeithCP2) reported 24 minutes ago from Nottinghamshire, England

  @virginmedia ask Kath she knows it is going into the hands of The Police now the 7 days are up so a letter will be in the post today with all the Evidence, I will be switching then to EE who have helped me out, and have Excellent Customer Service I have had my phone and wi-fi for ages at EE

• 
  Mark 🏳️‍🌈🇺🇦 (@mocktanza) reported 25 minutes ago from Nottinghamshire, England

  @virginmedia Yes. It says fix by 3pm. Someone else told me it was planned maintenance but we definitely weren’t informed

• 
  AntonioAsh (@AntonioAsh89) reported 28 minutes ago from Nottinghamshire, England

  @falsesymmetry @virginmedia They have great internet speeds but unfortunately their customer service is terrible! The only reason I’m with them is because of the internet otherwise I would have selected other provider.

• 
  Derbydog (@derbydog1976) reported 30 minutes ago from Stenson Fields, England

  @virginmedia @virginhelp is there a problem with the internet as mine has just dropped off

• 
  Keith Pates (@KeithCP2) reported 34 minutes ago from Nottinghamshire, England

  @virginmedia I see I have had another npreply email today about an outstanding overdue balance, I have tried to ask you for help, but you refuse and you cut me off 2nd April so you can't charge for april, so today letter will be in the post with this threat to The Police

• 
  B Farn (@aaronfarny_b) reported 36 minutes ago from Ilkeston, England

  Right @virginmedia is truly the worst internet - So I am looking to change providers as soon as possible - Not worried about TV packages etc as We are good with free view - can anybody recommend a ISP with a good monthly rate and none of the hidden fees etc?

• 
  Tony Roe (@tonyroe) reported 37 minutes ago from Nottinghamshire, England

  @virginmedia I’m not thinking I’ve decided. And the obstacles you put in the way from complaining about poor service to wanting to leave mean I’m very unlikely to return…so not very wise really. Thank you for the postal address.

• 
  🍂🍁J e s s i e 🍁🍂 (@xxjessiedavis) reported 41 minutes ago from Nottinghamshire, England

  @virginmedia It’s not working I’m trying on my laptop and still nothing!!

• 
  Keith Pates (@KeithCP2) reported 51 minutes ago from Nottinghamshire, England

  @virginmedia NO BECAUSE YOU HAVE BECOME UNCONTACTABLE A KING TERM CUSTOMER SINCE AROUND 1999 AND TREAT ME NOW LIKE SOMETHING YOU HAVE WIPED OFF THE BOTTOM OF YOUR SHOE HOME PHONE NOT WORKED FOR ABOUT 3 YEARS BUT STILL BEEN PAID FOR I SHOULD BE REFUNDED FOR THAT MAYBE I WILL CONTACT T.S.

• 
  Cathy Stoddart (@ceejay278) reported 51 minutes ago from Nottinghamshire, England

  @virginmedia This service was not offered so yes I’d be free for a webchat

• 
  Dan White 💙 (@thedanwhite) reported 55 minutes ago from Nottinghamshire, England

  @virginmedia I am not sure why you are not getting this. I get this error on my Primary box but not the secondary box. I have ran the link and checked my acc for the service check and the issue is not listed! Not happy!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  johnhughes (@JFab208) reported 6 minutes ago

  @virginmedia I’m not interested in using an app my contract is for tv service so get it sorted

• 
  Veronica Dodd (@Vonk9) reported 7 minutes ago

  @virginmedia can you advise when the red button service might be reinstated for Sky Sports please.

• 
  Liam Bolger (@LiamBolger7) reported 15 minutes ago

  @virginmedia @CliveR39 I still think it is not a technical issue but some sort of contractual issue between Sky and Virgin. Next step will be ‘technical issue’ logging on to Sky sports as a VM customer.

• 
  Johnm69 (@Johnm692) reported 19 minutes ago

  @virginmedia why can a new customer get a better deal than someone who's been with you for years???....one way to lose my custom that's for sure

• 
  Gary Adams (@GazzaAdams) reported 21 minutes ago

  @UKDan86 @virginmedia I have read the T&Cs, Dan. Working from home isn't the basis of my complaint — paying for a broadband service that's been repeatedly intermittent for four weeks is. Virgin Media themselves acknowledge an ongoing fault. Whether I use my connection for work, Netflix or watching cat videos is irrelevant to expecting the service I'm paying for to actually work.

• 
  Stevie (@stevenjh1821) reported 23 minutes ago

  @colonbarbarian @virginmedia @SkyUK I got a deal of them via email a few years back. Gigabyte sports movies there hole package for £60. Then my bill came in around 190. They tired to get out of it by saying I never accept it. About 6 hours on the phone and they finally said they where.

• 
  Teds (@Tedtalks13) reported 23 minutes ago

  @CompaniesHouse adam crozier of Bt is now in experian as ceo; what the hell is going on Not one of these logos directors or legals would talk me Ovo Sse Eon BG Ee Bt “Enterprise cars did with their legal “ Gregory able before 2014… Edf legal counsel did before 2016 Virgin media didn’t especially the ceo peter peter was to busy apparently so was Josh bayliss “I’m Lower management level” Collers ip fraud Mathy squires fraud Shakespears on the house for “paying the court costs “ “do one you didn’t cap any costs idiots desist —- they desisted” Enoch evans in cross chats with shady shits pockets in security. of leopard print flop of faded design of the iron being ****. Now we have the issue of who closed one or two of my cases when my signatures been traced and the pencil and pen aabuse visual of a retard that’s a criminal offence. and no discussion of agreement either I don’t do deals with bullshitting ******* *****

• 
  Ryan (@SarkySodRyan) reported 24 minutes ago

  @virginmedia And given I'm already annoyed - don't ask me if I've switched it off and back on again. Of course I have. It still doesn't work.

• 
  Carole Yeo 🌻 (@Carolestfc1) reported 25 minutes ago

  @virginmedia You've been "working on it" for days. I dont want to have to watch on a poxy little screen I want the service you get paid to provide. How much are you refunding sky sports customers for the loss of service ?

• 
  Gram (@Gram7070707070) reported 26 minutes ago

  @Carolestfc1 @virginmedia Worst company I have ever dealt with and it's not even close. They'll screw your credit rating by mistake and never, ever fix it. They'll hang up on you, the staff don't put notes on accounts and you have to tell the same story to 20 different disinterested call centre staff.