Virgin Media outages and service status in Kimberley, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Kimberley, including 1 direct report.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Aug 28, 3:34 PM GMT+1.
- Internet (61%)
- TV (21%)
- Wi-fi (11%)
- Total Blackout (4%)
- Phone (4%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Kimberley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kimberley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Kimberley, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Derby, and Mansfield.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham
|
Phone | 15 hours ago |
|
Nottingham
|
Internet | 1 day ago |
|
Ilkeston
|
Internet | 3 days ago |
|
Ilkeston
|
Internet | 3 days ago |
|
Ilkeston
|
Internet | 5 days ago |
|
Nottingham
|
TV | 6 days ago |
Nearby cities with recent reports
5 recent signals
3 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kimberley, England
Latest outage, problems and issue reports in Kimberley and nearby locations:
-
Richard Clark (@richardcclark) reported from Nottinghamshire, England@virginmedia I’m sorry to say your customer service is bar none, the worst experience I’ve ever had the misfortune to deal with. A missed appointment scheduled by you, I’m on the phone for over 3 hrs and you have no ownership of the issue, just pass me from pillar to post. #fail
-
Jonathan SC ن Esq. (@jonathansc) reported from Wilford, England@virginmedia To seem to pick live football for your outages - is this a coincidence ? As you understand by frustration - what are you doing to reduce the frequency of loss of service ?
-
Charlotte 🐨 (@fryingpantheist) reported from Nottinghamshire, England@virginmedia good morning; I’m not sure what work was happening in the area yesterday, but since your engineers were around my internet is ver intermittent. I’ve tried restarting the router and it’s still just awful. I’m trying to wfh and it’s very difficult at the moment
-
Thomas Jenkins (@hellstorm86) reported from Nottinghamshire, EnglandI am stick to death of @virginmedia today. My internet has dropped out 3 times today for 10-15 min at a time. No service issues in the area just router / connection falling on its arse. Happening loads in the past month
-
Rob Holland ⚽️ ☮️ (@robhollanduk) reported from West Bridgford, England@Walpie27 By being an O2/Virgin Media customer. Statement yesterday said lots of tickets held back for general sale, but after the O2 Priority app & website crashed I’m not holding hope of getting tickets. In the past I’d have queued at the arena but the box office isn’t opening tomorrow
-
Trouble, Becky and Dads (@TroubleDads) reported from Mansfield Woodhouse, England@virginmedia What forums? I have a fault so phoned Virgin who ‘booked’ an engineer who never arrived. You then had no knowledge of an engineer. Explained the fault and call centre refused to send an engineer or replacement box. How is a forum supposed to help?
-
Tony P (@WorTony) reported from Selston, EnglandHey @virginmedia I’m really loving the customer service - called 2 weeks ago to report a broken remote - I was told a new one would be on the way. I’m still waiting. I called yesterday and was told the email address I was giving and have had registered for 15-20 years was wrong
-
Charlotte 🐨 (@fryingpantheist) reported from Nottinghamshire, England@virginmedia Is there another issue in my area? My connection is actually worse today but the status page says it’s fine?
-
Luketh (@Luketh13ttv) reported from Heanor and Loscoe, England@virginmedia I've clicked the link, logged in, and apparently there's no network issue... So how do you explain the issues I've had throughout today?
-
Robert Dingwall 🏴 🇪🇺 Reunite (@rwjdingwall) reported from Nottinghamshire, England@virginmedia Not a password problem. Login works fine via email clients on desktop and phone. Changed about 2 weeks ago in response to previous problem and worked fine then.
-
Jonathan SC ن Esq. (@jonathansc) reported from Wilford, England@virginmedia thank you for confirming that you think it is normal to send you customer no updates when your broadband has been down for in excess if 12 hours #Fail
-
Chris hesketh (@cwis75) reported from Clifton, England@virginmedia No they were both rude and put the phone down .
-
MS Estates (@MS__Estates) reported from Nottinghamshire, England@vmbusiness is there a problem in the NG7 area please?
-
helen (@helen6253) reported from West Bridgford, England@virginmedia @BBCBreaking Is there a complete outage of Virgin Media email. All customers unable to get in? I have rung the call centre and have been given up to 48 hours for a fix!
-
Dave Martin (@flyingscotsmin1) reported from Eastwood, England@virginmedia what's going on?? TV is still not working!! Tried resetting and still nothing.
-
Jonathan SC ن Esq. (@jonathansc) reported from Wilford, England@virginmedia had hoped the broken broadband in #Wilford would have been fixed overnight - but no still none and no update from you on progress to a fix #fail
-
Keith Pates (@KeithCP2) reported from Nottinghamshire, England@virginmedia NO BECAUSE YOU HAVE BECOME UNCONTACTABLE A KING TERM CUSTOMER SINCE AROUND 1999 AND TREAT ME NOW LIKE SOMETHING YOU HAVE WIPED OFF THE BOTTOM OF YOUR SHOE HOME PHONE NOT WORKED FOR ABOUT 3 YEARS BUT STILL BEEN PAID FOR I SHOULD BE REFUNDED FOR THAT MAYBE I WILL CONTACT T.S.
-
Trouble, Becky and Dads (@TroubleDads) reported from Mansfield Woodhouse, England@virginmedia If an engine light comes on in your car but it still drives badly, do you ignore it? She even offered to send me a longer cable so I could move the box. For £99. For some coax cable! I don’t know why I bothered renewing my contract. Utter waste of time. Virgin sucks.
-
Dan White 💙 (@thedanwhite) reported from Nottinghamshire, England@virginmedia any reason why I have been struggling for weeks to access Sky Sports Football and Cricket in HD. Fancy giving me a refund for not providing a service I pay top whack for?
-
Trouble, Becky and Dads (@TroubleDads) reported from Mansfield Woodhouse, England@Rapidolass @virginmedia I had to hang up after an hour because I was about to swear. I may as well listen to a voice synthesised repeated message. Not sorry, no problems and only wanted a £99 call out charge to check their equipment showing an error light. Wifi is painfully slow.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Ashley Blick (@ablick1986) reported@virginmedia I’ve had SkySports add on without requesting this. Customer support saying 30 days notice required. Anyone else had this? This is fraud!
-
lightnet1 (@lightnet1) reportedVirgin media offer a box , then don’t, offer remote control instead, cut your signal strength …ask to renew your contract way before end .. DODGY AVOID
-
Chance Walton-Ashmore (he/him) (@AshmoreWalton) reported@virginmedia after asking to change my payment date 4 times and extra on the chat and app. Also being told it’s been changed. Now I’m told it cannot be done due to a system issue and maximum amount of changes have been taken. It hasn’t been changed. Terrible customer service.
-
Kay Apex 🇬🇧 (@KayApex673) reported@virginmedia @moonpeach212 Why will ur engineer come fix my WiFi damaged my heating and over one month I have been calling no response this is bad
-
Tony Payne (Main Account) (@Poddys_bu1) reported@CheekyVic @virginmedia It's almost impossible to get through to an English call centre, the Indians never have a clue what we actually want. Moved on now and our local provider, Toob is really good.
-
Allen Johnson 🇵🇸 (@AllenJohnson18) reported@virginmedia I have been without internet, phone and tv since Thursday 13 August. Despite 4 engineers from VM and 3 Commex 2000. I have been blatantly lied to by your customer service team who made me wait 5days for an appointment. Sick of Virgin Media
-
Misanthrope (@Misanth23754159) reported@Suzanne46462413 @virginmedia I get that all the time until I realised it was because for some stupid reason they block anyone not in the UK. Are you outside the UK?
-
David Green (@Daveboy1972) reported@CheekyVic @virginmedia sky just as bad i had fault on broadband did all tests phoned number spoke and screamed at 4 robots before i got a human who was more worried about selling me a mobile
-
Darren (Dazza) (@scouse9000) reported@CheekyVic @virginmedia Yes I would totally agree with that! I had to get in touch with one of the directors to sort my account out! She waved the massive bill if I dropped my complaint!! We had closed the account 5 months before that! Shocking customer service!!
-
J Sigh (@mickyfreckle) reported@RyanAlbert2026 @rte Prisons overloaded with foreigners but not on this scumbag channels programme **** @virginmedia