Virgin Media Outage Report in Kimberley, Nottinghamshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kimberley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kimberley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 26: Problems at Virgin Media
Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Kimberley, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Derby, Mansfield, Sutton in Ashfield, Clay Cross, Ilkeston and Long Eaton.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Wi-fi | |
| Derby |
Wi-fi | |
| Derby |
Total Blackout | |
| Nottingham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kimberley, England
Latest outage, problems and issue reports in Kimberley and nearby locations:
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Thomas Jenkins
(@hellstorm86) reported
from
Nottinghamshire, England
@virginmedia No local issues as mentioned but random disconnects for 10-15 min.
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DJ Knight 🇬🇧
(@iRacing74) reported
from
Sandiacre, England
With public service cuts, why do we year upon year pay more Council Tax for less service? Virgin Media put their prices, but do not reduce my service - If they did I'd cancel the service. We are legally obliged to pay more for less - go figure 🤷
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Steve Sulley
(@SteveSulley1) reported
from
Nottinghamshire, England
@CambridgeRed @virginmedia total rip off … you sell us all …sky sports at an extra cost but can’t get the full service .. it’s distressful…Not good enough SS
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richard taylor
(@richardtaylor37) reported
from
Stapleford, England
@virginmedia so sick of your poor wifi. Using all my mobile data each month because your wifi is so rubbish time to change provider me thinks.
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Luketh
(@Luketh13ttv) reported
from
Heanor and Loscoe, England
@virginmedia I've clicked the link, logged in, and apparently there's no network issue... So how do you explain the issues I've had throughout today?
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Thomas Jenkins
(@hellstorm86) reported
from
Nottinghamshire, England
I am stick to death of @virginmedia today. My internet has dropped out 3 times today for 10-15 min at a time. No service issues in the area just router / connection falling on its arse. Happening loads in the past month
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Alan
(@campinginwinter) reported
from
Nottinghamshire, England
Fake @virginmedia call regarding my Internet....made a mistake saying " he loved me " WTF !!!! 🤬!!!!!
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Sushrut
(@Sushrutuk) reported
from
West Bridgford, England
@virginmedia - is there a red button issue on sky sports?
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Stu84®️™️
(@StagsStu84) reported
from
Mansfield Woodhouse, England
@virginmedia hi I keep getting error code v53 on my TiVo v6, rebooted, checked connections are ok but to no avail. Had this problem for months but problem is getting worse, please advise. Thanks
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John Puxty
(@JohnPuxty) reported
from
Ilkeston, England
@JPBOLDY @virginmedia I am also getting this problem
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richard taylor
(@richardtaylor37) reported
from
Stapleford, England
@virginmedia Hi, we are having issues connecting to the wifi throughout the house. The room the hub is in is good but the rest of the house is very poor, we have our children complaining that their games consoles won’t connect or buffering and glitching and it’s costing us a fortune.
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helen
(@helen6253) reported
from
West Bridgford, England
@virginmedia @BBCBreaking Is there a complete outage of Virgin Media email. All customers unable to get in? I have rung the call centre and have been given up to 48 hours for a fix!
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Thomas Jenkins
(@hellstorm86) reported
from
Nottinghamshire, England
@virginmedia for the past 2 weeks during the day I get 1-2 internet disconnect issues for 15 minutes at a time. No known issues in the area. How do I get this sorted?
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Richard Clark
(@richardcclark) reported
from
Nottinghamshire, England
@virginmedia I’m sorry to say your customer service is bar none, the worst experience I’ve ever had the misfortune to deal with. A missed appointment scheduled by you, I’m on the phone for over 3 hrs and you have no ownership of the issue, just pass me from pillar to post. #fail
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Luketh
(@Luketh13ttv) reported
from
Heanor and Loscoe, England
Has anyone else been having issues with @virginmedia today? My Internet has been constantly cutting off #virginmediadown
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paulwitneyphoto
(@paulwitneyphoto) reported
from
Ruddington, England
@virginmedia how do I report a problem with our wifi and tivo box
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Charlotte 🐨
(@fryingpantheist) reported
from
Nottinghamshire, England
@virginmedia good morning; I’m not sure what work was happening in the area yesterday, but since your engineers were around my internet is ver intermittent. I’ve tried restarting the router and it’s still just awful. I’m trying to wfh and it’s very difficult at the moment
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MS Estates
(@MS__Estates) reported
from
Nottinghamshire, England
@vmbusiness is there a problem in the NG7 area please?
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia please see attached bill was paid just printed tbis off all other pages are in a file will email when I get the file out been with you for years still got tv and broadband home phone not working mobile on EE
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Paul Dennison
(@pdenno) reported
from
Beeston, England
@virginmedia why call me twice today, tell me I am a valued customer (22 yrs) and offer me a broadband speed not yet available in my area!! Once again a waste of my time and yours. I would feel more valued if you call and offer me a small saving on my monthly bill! 🤔
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Leadbetter
(@leads) reported
@AdamRathe @virginmedia Horrible isn't it. On my to-do list is sort our what I'm paying them. 50 a month for fibre. Gone up about 12 quid in little over a year.
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Hugh Ramsey
(@ramseyhugh) reported
@virginmedia Have tried numerous times through web chat to get the name of the rep who originally called at my house. Still waiting. Also, even with booster, Wi-fi signal doesn’t reach all of bungalow. Please send me a direct message.
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Cotton Runt
(@cotton_runt) reported
@virginmedia 03454541111 have confirmed an area wide problem and nothing relating to your modem or my equipment at the premises. I'd just like a way to get updates on the issue an an estimated time until fixed?
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Aidy
(@Aidyoo76) reported
@virginmedia No honeslty 2 hours with some one yesterday going through all the issues to get passed to technical team stayed on my phone until 8pm last night absolutely fuming you really need to look after all customers I my self have been with you for years now
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Aidy
(@Aidyoo76) reported
@virginmedia Can you just send a new router to the house please just to save all this frustration one of your colleagues mentioned the new hubs you have and said to ask about one due to the issue we are having
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Tim Blissett
(@TimBlissett) reported
@virginmedia It was a deal Virgin sent me that they then couldn’t do that wasted hours of my time. I spoke to so many people who should of HELPED but as said before no one cares enough .. until it gets bad publicity on Twitter 😡
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No Comment United FC 🇸🇦
(@ArabianRichToon) reported
@virginmedia Hi, I've been on the phone for 5 hours today on 3 separate calls, still no resolution
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Colin Shearring
(@ColinShearring) reported
@virginmedia If you think I would spend an hour waiting to be transferred and then 4 hours on a mobile... because given the issue is no phone line guess what 150 wouldn't work The phone is now back on... seems they must have been doing something around 1315 when everything dropped Communicate
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Isolation_beats
(@isolation_beats) reported
@virginmedia 4th jan but it’s been going for the last month? A limited service is not a outage?
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Colin Shearring
(@ColinShearring) reported
@virginmedia Check the time stamps Handed over to them at 1145 after over an hour with someone who said they would own the issue Now 1600 So in total over 5 1/2 hours