Virgin Media outages and service status in Kimberley, England

Problems in the last 24 hours in Kimberley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kimberley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kimberley, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Mansfield, Derby, Ilkeston, Ripley, Alfreton, Gedling District, Sutton in Ashfield, and Kirkby in Ashfield.

City	Problem Type	Report Time
Nottingham	Internet	20 hours ago
Mansfield	Internet	1 day ago
Nottingham	Internet	2 days ago
Derby	TV	2 days ago
Nottingham	TV	4 days ago
Ilkeston	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Kimberley, England

Latest outage, problems and issue reports in Kimberley and nearby locations:

• 
  Rob Holland ⚽️ ☮️ (@robhollanduk) reported 4 minutes ago from West Bridgford, England

  @Walpie27 By being an O2/Virgin Media customer. Statement yesterday said lots of tickets held back for general sale, but after the O2 Priority app & website crashed I’m not holding hope of getting tickets. In the past I’d have queued at the arena but the box office isn’t opening tomorrow

• 
  Trouble, Becky and Dads (@TroubleDads) reported 7 minutes ago from Mansfield Woodhouse, England

  @Rapidolass @virginmedia I had to hang up after an hour because I was about to swear. I may as well listen to a voice synthesised repeated message. Not sorry, no problems and only wanted a £99 call out charge to check their equipment showing an error light. Wifi is painfully slow.

• 
  andrew💫 (@PantherAS90) reported 7 minutes ago from Clifton, England

  @virginmedia @rosentweets I’ve also been trying to change my package and the links are dead. Tried to ring to no avail! Awful service

• 
  Simon Noone (@NooneSimon) reported 10 minutes ago from Ruddington, England

  @virginmedia having some problems with internet dropping out every few days and my live TV is jumping like mad. When I reboot everything it is OK for a while and then same issues again. Any known problem?

• 
  Nigel Hudson (@nghudson) reported 14 minutes ago from West Bridgford, England

  @Jess_Guth @virginmedia Trying to get away from them is so difficult. They wouldn’t let me transfer my landline number and then charged me for keeping it open! You’ll never manage to speak to anyone either…not unless you’re paying a bill of course.

• 
  DJ Knight 🇬🇧 (@iRacing74) reported 21 minutes ago from Sandiacre, England

  With public service cuts, why do we year upon year pay more Council Tax for less service? Virgin Media put their prices, but do not reduce my service - If they did I'd cancel the service. We are legally obliged to pay more for less - go figure 🤷

• 
  Ian Siara (@IPSiara) reported 24 minutes ago from Beeston, England

  @virginmedia can you explain how your customer services line was working up until the point I told you I wanted to leave, and since then you've cut me off 3 times in a row?

• 
  Charlotte 🐨 (@fryingpantheist) reported 28 minutes ago from Nottinghamshire, England

  @virginmedia Is there another issue in my area? My connection is actually worse today but the status page says it’s fine?

• 
  Chris hesketh (@cwis75) reported 33 minutes ago from Clifton, England

  @virginmedia was thinking of changing broadband provider today. Well thanks to the poor customer service today you made my mind up . Twice your assistants hung up on me . Hello @VodafoneUK

• 
  Rob Parker (@roberto85) reported 34 minutes ago from Beeston, England

  @virginmedia it took my nearly 3 hours to cancel my contract after 7 years with you. Your customer service representative made up a fake outstanding bill from 2016 as an excuse not to help me. All sorted now but never going to be a #virginmediacustomer again.

• 
  Chris hesketh (@cwis75) reported 35 minutes ago from Clifton, England

  @virginmedia No they were both rude and put the phone down .

• 
  Trouble, Becky and Dads (@TroubleDads) reported 35 minutes ago from Mansfield Woodhouse, England

  @virginmedia If an engine light comes on in your car but it still drives badly, do you ignore it? She even offered to send me a longer cable so I could move the box. For £99. For some coax cable! I don’t know why I bothered renewing my contract. Utter waste of time. Virgin sucks.

• 
  Keith Pates (@KeithCP2) reported 39 minutes ago from Nottinghamshire, England

  @virginmedia Already tried YOU REFUSED TO HELP, AFTER 23 YEARS YOU ARE HISTORY NOW YET ANOTHER NO REPLY THREAT TODAY YOU CUT ME OFF 2ND APRIL YOU CAN'T CHARGE FOR APRIL AS POLICE WILL TELL YOU WHEN THEY GET MY LETTER AND THREATS GOODBYE

• 
  Steve Sulley (@SteveSulley1) reported 40 minutes ago from Nottinghamshire, England

  @CambridgeRed @virginmedia total rip off … you sell us all …sky sports at an extra cost but can’t get the full service .. it’s distressful…Not good enough SS

• 
  Jonathan SC ن Esq. (@jonathansc) reported 44 minutes ago from Wilford, England

  @virginmedia Because you never supply any detail - how do we know this? You need to be more transparent with your customers to give us confidence

• 
  Kate J (@katej1984) reported 45 minutes ago from Sandiacre, England

  @virginmedia any chance you could hire call centre staff that don’t hang up the phone after 3 seconds in an attempt to bring their AHT down?

• 
  Rebecca Ward (@HistoricCatLady) reported 53 minutes ago from Mackworth, England

  @virginmedia what’s going on? I can’t even get onto your website for the service tracker using my phone data! I could really use an update here so that I can actually work!

• 
  Matt H (@forestmatth79) reported 54 minutes ago from Wilford, England

  @virginmedia down again in NG11 no compensation for the last time can’t get through on the phones to speak to anyone. Not good enough

• 
  Dan White 💙 (@thedanwhite) reported 56 minutes ago from Nottinghamshire, England

  @virginmedia I am not sure why you are not getting this. I get this error on my Primary box but not the secondary box. I have ran the link and checked my acc for the service check and the issue is not listed! Not happy!

• 
  Trouble, Becky and Dads (@TroubleDads) reported 58 minutes ago from Mansfield Woodhouse, England

  @virginmedia What forums? I have a fault so phoned Virgin who ‘booked’ an engineer who never arrived. You then had no knowledge of an engineer. Explained the fault and call centre refused to send an engineer or replacement box. How is a forum supposed to help?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ste (@SteT238) reported 4 minutes ago

  @virginmedia The first engineer cleared errors off the hub then requested the underground engineer to attend who then replaced the cable underground to the property. Our next door neighbour has also reported the same issue.

• 
  Sodium (@sodiumlights) reported 6 minutes ago

  @virginmedia What's the phone number for tech support? My hub5 has died (ds scanning) and the online checker has been saying to try again in 4h for the last 24h.

• 
  John Broadley (@JohnBroadley1) reported 6 minutes ago

  @virginmedia now that we have been forced to move the landline to virgin WiFi, the TV to virgin360, we not only dont have broadband,no phone or telly. The virgin mobile service i had was moved to o2 and I cant hot-spot as they say a mast is down. EN1 area. Any update on service?

• 
  TB (@Peerabeee) reported 8 minutes ago

  @virginmedia I can't send direct messages right now; I've shared all the information, I don't understand why you keep asking for DMs. Please cancel my contract immediately due to the service you're failing to provide. @Ofcom #VirginMedia #Ofcom #Broadband

• 
  Tam (@Tamd536) reported 9 minutes ago

  @virginmedia My in-laws have had no tv,internet or landline service since Friday as a result of a vandalism at their home address which was reported to police. An engineer attended yesterday and reconnected the main box outside their house but stated that another engineer would

• 
  Philip todd (@Twobobtodd) reported 9 minutes ago

  @virginmedia ive now spoken to three of your customer services team over the last few days to confirm at the end of my contract which was 31 May I wanted all my tv package to be ceased and broadband services to be reduced to 350mb on a rolling contract...tv still working!!

• 
  Simon (@cleggy1966) reported 10 minutes ago

  @virginmedia Yes, and there is no issue showing

• 
  Graeme (@graeme1878) reported 12 minutes ago

  @virginmedia are you willing to just let a customer of 9 years go so easily like that or was it half arsed by your staff member that all he could do was the most basic and not even try and get my partner to stay with yourselves.

• 
  Percival Merganser (@lennylaw) reported 14 minutes ago

  People moan about @virginmedia but I’ve had great service from their phone guys. Once you’ve found the number.. Internet/wifi been glitching. Indian lad, super helpful, checked and diagnosed in minutes, engineer coming tomorrow, new upgraded router arriving Monday.

• 
  London leaver (@ross_biagini) reported 17 minutes ago

  @virginmedia internet keeps going off in Amersham Please fix it