Virgin Media outages and service status in Kimberley, England

Problems in the last 24 hours in Kimberley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kimberley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kimberley, England

The most recent Virgin Media outage reports came from the following cities: Derby, Nottingham, Mansfield, Ilkeston, Ripley, Alfreton, Gedling District, Sutton in Ashfield, and Kirkby in Ashfield.

City	Problem Type	Report Time
Derby	TV	3 hours ago
Nottingham	TV	16 hours ago
Nottingham	Internet	22 hours ago
Nottingham	TV	3 days ago
Nottingham	Internet	5 days ago
Mansfield	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Kimberley, England

Latest outage, problems and issue reports in Kimberley and nearby locations:

• 
  Nigel Hudson (@nghudson) reported 3 minutes ago from West Bridgford, England

  @Jess_Guth @virginmedia Trying to get away from them is so difficult. They wouldn’t let me transfer my landline number and then charged me for keeping it open! You’ll never manage to speak to anyone either…not unless you’re paying a bill of course.

• 
  Luketh (@Luketh13ttv) reported 6 minutes ago from Heanor and Loscoe, England

  @virginmedia I've clicked the link, logged in, and apparently there's no network issue... So how do you explain the issues I've had throughout today?

• 
  Cathy Stoddart (@ceejay278) reported 7 minutes ago from Nottinghamshire, England

  @virginmedia This service was not offered so yes I’d be free for a webchat

• 
  Thomas Jenkins (@hellstorm86) reported 8 minutes ago from Nottinghamshire, England

  @virginmedia No local issues as mentioned but random disconnects for 10-15 min.

• 
  Keith Pates (@KeithCP2) reported 10 minutes ago from Nottinghamshire, England

  @virginmedia Already tried YOU REFUSED TO HELP, AFTER 23 YEARS YOU ARE HISTORY NOW YET ANOTHER NO REPLY THREAT TODAY YOU CUT ME OFF 2ND APRIL YOU CAN'T CHARGE FOR APRIL AS POLICE WILL TELL YOU WHEN THEY GET MY LETTER AND THREATS GOODBYE

• 
  James Armstrong (@iamj_armstrong) reported 12 minutes ago from Beeston, England

  @virginmedia the internet you installed yesterday has stopped working and you can’t get anyone out until Tuesday? If I want to escalate the issue then it will take 3-5 working days? Can anyone help me?

• 
  Thomas Jenkins (@hellstorm86) reported 15 minutes ago from Nottinghamshire, England

  @virginmedia for the past 2 weeks during the day I get 1-2 internet disconnect issues for 15 minutes at a time. No known issues in the area. How do I get this sorted?

• 
  Daz_NFFC 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@NFFCDaz) reported 15 minutes ago from New Basford, England

  @virginmedia you're putting the prices up and all we get is crap service, please come and collect your equipment, ill no longer need it.

• 
  haasty kawa (@haasty_kawa) reported 16 minutes ago from Derby, England

  @virginmedia I'm not at all satisfied. Since last night until now, my internet has been down. When I attempted to contact customer service, it flatly refused. I attempted to access the page, but it is still blocking me. I am self-employed. The region DE248ET is shown here. Fix it asap

• 
  Keith Pates (@KeithCP2) reported 26 minutes ago from Nottinghamshire, England

  @virginmedia what a waste of time your agent Kath is not interested in helping all sge is interested in is getting the land line fixed it has not worked for 3 years not going to bother now Attrocious Customer Service I will be taking this further 23 years a Customer & can't help

• 
  James Armstrong (@iamj_armstrong) reported 31 minutes ago from Beeston, England

  @virginmedia There isn’t an outage. I have been told it may be a line fault but the hub was fine yesterday afternoon

• 
  Dan White 💙 (@thedanwhite) reported 33 minutes ago from Nottinghamshire, England

  @virginmedia To be sent another SMS and have the call ended? Awful service!

• 
  Keith Pates (@KeithCP2) reported 42 minutes ago from Nottinghamshire, England

  @virginmedia just to remind you I do not get paid from Universal Credit until 11th March so can't make any payment until then 23 Years a Customer and last time Kath could not help me, if you cut me off I have no way of paying bill, got no money until 11th had to use foodbank

• 
  Keith Pates (@KeithCP2) reported 49 minutes ago from Nottinghamshire, England

  @virginmedia I see another automated bill came through today for £278.25 how the hell do you cowboys get that price YOU CUT ME OFF 2ND APRIL 2022 SO USED NO SERVICES ANOTHER BILL FOR THE POLICE TODAY GOT NO MONEY 23 YEARS WITH YOU & NO HELP EXCEPT RING 0345 PREMIUM RATE

• 
  Simon Noone (@NooneSimon) reported 50 minutes ago from Ruddington, England

  @virginmedia having some problems with internet dropping out every few days and my live TV is jumping like mad. When I reboot everything it is OK for a while and then same issues again. Any known problem?

• 
  Keith Pates (@KeithCP2) reported 52 minutes ago from Nottinghamshire, England

  @virginmedia I see I have had another npreply email today about an outstanding overdue balance, I have tried to ask you for help, but you refuse and you cut me off 2nd April so you can't charge for april, so today letter will be in the post with this threat to The Police

• 
  Big Gas (@BigGasson44) reported 52 minutes ago from Awsworth, England

  @virginmedia Well it doesn't work and my 8 kids are off school and can't even use their phones let alone their xboxs

• 
  Dr Alex Stavrinides (@Dr_Stav) reported 53 minutes ago from West Bridgford, England

  Customer Services via @WhatsApp is just appalling. Looking at you @virginmedia. Feels like I've wasted hours trying to sort out a contract, one bot message at a time.

• 
  DaveInNotts 🇬🇧+🇺🇦 (@davidjamesdj) reported 55 minutes ago from Rainworth, England

  @Spikebmth @takeitev @myenergiuk One of the good things about a Zappi is it’s screen, which means it can be operated with out internet or WiFi, which can be useful in a emergency, especially if your on Virgin Media ?

• 
  Keith Pates (@KeithCP2) reported 56 minutes ago from Nottinghamshire, England

  @virginmedia ask Kath she knows it is going into the hands of The Police now the 7 days are up so a letter will be in the post today with all the Evidence, I will be switching then to EE who have helped me out, and have Excellent Customer Service I have had my phone and wi-fi for ages at EE

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  FordPrefect (@fp2072) reported 5 minutes ago

  @virginmedia 20+ years of being with you and I'm leaving as you want to charge me nearly 50% more than a new customer, go figure

• 
  DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported 8 minutes ago

  @virginmedia Hi my virgin media contract has ended so I’m free to leave to another, can anyone from virgin media help me with a new contract

• 
  Ali@Makely (@MakelyStudio) reported 8 minutes ago

  10 years. 50M+ users. £11M+ revenue impact. Mercedes. Citibank. Sky. Virgin Media. NatWest. I spent a decade fixing conversion problems at some of the world's most recognised brands. what I learned: the same broken patterns show up everywhere - onboarding that loses people in the first 60 seconds, pricing pages that confuse instead of convert, signup flows with friction nobody ever fixed. Now I build the same systems for funded startups.

• 
  Chris McGregor (@CmucG) reported 14 minutes ago

  @virginmedia So after the DM discussion there is still no resolution to the package I pay for not being fully available. Just being told to be patient! The compensation offered for not getting the full package I'm paying for is insulting. Not a great way to treat new customers.

• 
  iBraderz (@iBraderz) reported 15 minutes ago

  @virginmedia Just under 2 weeks later and still no resolution. This has now been going on over a month and all the service checker says is they are aware but the date of repair is consistently getting delayed. This is absolutely poor.

• 
  abdullah (@abdullah17801) reported 18 minutes ago

  @virginmedia Hi , I’m really disappointed for the customer service standard, I have been charged twice double my bill and I have contacted the customer service team they promised me to solve the problem and call me back in week time. Somehow now more than 10 days and no one call

• 
  Sekret Machines (@privatepilotuk) reported 19 minutes ago

  @O2 Absolutely hate signing in now with @virginmedia and @O2 Change it back, it's awful and so problematic. Bunch of garbage. Makes me hate the whole thing now Fire your developers

• 
  andrhay (@andrhay12) reported 20 minutes ago

  @virginmedia Going on 2 wks was to be fixed today 03/06/26 - why has it taken 2 wks-to send an engineer? Message; Virgin Media Outage Update. The latest update we have is: We have identified the problem and an engineer is on their way. The estimated repair time is now: 10/06/2026 15:00

• 
  Sodium (@sodiumlights) reported 24 minutes ago

  In the meantime, they're offering the same to new customers for less than £30. You know what? I'm going to make you fix your broken kit and then I'm going to find a new provider. **** you and your stupid ******* games, @virginmedia

• 
  WATCHING THE GAME (@Pass_Move) reported 25 minutes ago

  @virginmedia The diabolical technology and dreadful customer service response continues. How helpful to be told it won’t be until June 12th until the issue is resolved. Easily the worst company I’ve ever dealt with and worst of all, no one seems to care. A case study in abysmal service.