Virgin Media outages and service status in Bromsgrove, England

Problems in the last 24 hours in Bromsgrove, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bromsgrove, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bromsgrove, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Bromsgrove, Redditch, Brierley Hill, Stourbridge, Solihull, Dudley, Kidderminster, Kingswinford, Smethwick, and Halesowen.

City	Problem Type	Report Time
Birmingham	Internet	5 hours ago
Birmingham	Internet	6 hours ago
Oldbury	Internet	7 hours ago
Birmingham	Wi-fi	8 hours ago
Birmingham	TV	9 hours ago
Birmingham	Internet	13 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Bromsgrove, England

Latest outage, problems and issue reports in Bromsgrove and nearby locations:

• 
  Casey Rain (aka S-Endz) (@CaseyRain) reported 19 seconds ago from Birmingham, England

  Had an @virginmedia broadband outage on Sunday for 2 hours. Since then, connection so spotty that I'm getting 10 seconds of completely dropped packets followed by 20 seconds of slow-as-molasses ping times once every 10 minutes.

• 
  Robin 🤘🏻 (@RobinB1971) reported 2 minutes ago from Solihull, England

  @virginmedia signed up for your new broadband and still waiting for the stuff to arrive. Apparently parcel is still at @YodelOnline main hub. This is the SECOND day I've cancelled things and waited for it to arrive as yet to no avail. WTF is going on!?! 🤬

• 
  Gordé 🦩 (@ReissOmari) reported 3 minutes ago from Birmingham, England

  @virginmedia Think we need to call an engineer out anyways, before the outage I was only getting 600mbps max when my package is the 1Gig.

• 
  LynneMUFC#22#44 (@LynneMasters) reported 5 minutes ago from Birmingham, England

  @virginmedia why is the Sky Sports red button not working

• 
  MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported 6 minutes ago from Birmingham, England

  @virginmedia Async live chat (WhatsApp) sucks as you let me text you with a problem, let it sit for hours, then close it down if I don’t reply within 5 mins and repeat. I’ll just ignore all the comms.

• 
  dean condliffe 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DeanCondliffe) reported 9 minutes ago from Birmingham, England

  The day ends with a Y 🤝 Virgin media not working again

• 
  Howard Martin 💚 (@HJMKent) reported 11 minutes ago from Kidderminster, England

  @virginmedia Can you please explain why, when I renewed my package in March you reduced my last invoiced bill to reflect the change & took by DD what you said you would! Now you say you will suspend my service because I underpaid? You took what you wanted!

• 
  Gordé 🦩 (@ReissOmari) reported 22 minutes ago from Birmingham, England

  Ended up just reconnecting my TP Link router, it seems the problems were with my Hub 5 because everything seems to be working fine now. Not great @virginmedia

• 
  Cara (@Cara_L_RN) reported 27 minutes ago from Dudley, England

  @virginmedia I’ve been back as a customer with you for only 1 week, and already a multitude of issues. Currently, the absolute dysfunction of your app and website meaning I can’t access anything. Not even to find a number to call. #frustrated

• 
  Stuart McCullagh (@stumccullagh) reported 28 minutes ago from Birmingham, England

  @virginmedia I’m going to but I know I won’t get anywhere anyway the customer never gets anywhere

• 
  Stuart McCullagh (@stumccullagh) reported 28 minutes ago from Solihull, England

  3 weeks now with limited TV yet still paying over £100 a month for svcs I’m not getting , I’m fobbed off on the phone that engineers are working on the issues , they’re clearly not can someone reimburse me @virginmedia

• 
  Stuart McCullagh (@stumccullagh) reported 29 minutes ago from Sheldon, England

  @virginmedia I don’t think so I’m still getting distorted TV on a few channels it’s frustrating as my complaint never gets recified I’ve spent hours on end trying to get it sorted

• 
  Steve Lees (@measlewolf) reported 35 minutes ago from Dudley, England

  @virginmedia afternoon. I’ve been on hold for 25 mins and when I finally got through the line went dead after security questions. My mum has been without her TV service for over a week. Last night an engineer was due by 6 o’clock and never showed. Another text stating the 26th

• 
  Casey Rain (aka S-Endz) (@CaseyRain) reported 36 minutes ago from Birmingham, England

  Causing me to drop out of a work meeting once every 10 minutes. Oh, and Virgin tried to blame it on my hardware? Except... My neighbour is seeing the EXACT same thing. This wasn't happening before the outage. @virginmedia why am I paying you lots of money for a spotty connection?

• 
  Ashley Day (@AshleyDay1971) reported 38 minutes ago from Woodside, England

  @virginmedia Internet down again, 3rd day I'm a row. Can't even check status on your website as its not loading properly. When will it be fixed?

• 
  Stephen Bennett (@Stephen12857059) reported 39 minutes ago from Birmingham, England

  @virginmedia I called 150 today to speak to a Supervisor regarding my bill. I was told I would receive a call within the hour. NOTHING. I agreed a contract 18/8/22 and the last two payments have been £65 & £75 more than agreed. This is shocking customer care and service.

• 
  Stuart McCullagh (@stumccullagh) reported 39 minutes ago from Solihull, England

  £117 a month & @virginmedia down again plus still haven’t had my booster I was promised in Feb 21 & June 22

• 
  Howard Martin 🇺🇦 (@HJMKent) reported 54 minutes ago from Kidderminster, England

  @virginmedia I'd like to know why you discontinued my Netflix subscription? The service just stopped but I didn't cancel it? It was paid for in June but there is no charge due to be made in July! It was connected up to Sunday but today I just got a message asking me to rejoin?

• 
  Mathew (@all_day_) reported 56 minutes ago from Birmingham, England

  @virginmedia hey guys whatever I try to play back or if I rewind live tv to play back the boxing is terrible so much so you’re unable to watch the programme. The wires are all connected fine and all other internet devices are fine. What’s the issue?

• 
  Riz 🌹🇬🇧 (@___Mezzala) reported 58 minutes ago from Birmingham, England

  @AGJ27_ @TwiitterJo @virginmedia Ours has gone down… Again. The 5th time this evening. I’ve had enough of this ****. Genuinely can’t wait to leave. Never experienced such awful service in my life.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  786 (@TS7319) reported 6 minutes ago

  @Benleo Virgin Media internet doesnt work at all I have had 5 engineer visits and they keep moving my router to different places around the house there are wires everywhere and one of the engineers even broke my wardrobe while fitting the connection cable

• 
  JPF (@JPF369369369) reported 10 minutes ago

  @Benleo @geoffspark1 @virginmedia Once the broadband firms hook you in good luck even finding a number to call them if there’s a problem. BT have told me I won’t be getting by Broadband back for a week……it took me about an hour to find a complaints email then they closed my complaint without fixing the problem…..all total *****.

• 
  6igantuar (@6igantuar) reported 12 minutes ago

  @Benleo @virginmedia I left them for BT and never looked back. BT have call centres in the UK. They'll reply to you on here and offer to help but you'll end up getting nowhere as I also did this about 3 times, so I know. Useless company.

• 
  We need Restore Britain (@katesonly) reported 17 minutes ago

  @Benleo @virginmedia Avoid like the plague, if you move house before your contract is up & they don’t supply their service in your new area, they expect you to keep paying for receiving nothing, often 18 - 24 month contracts & they don’t make this clear. Sketchy service with sketchy coverage

• 
  John Parsons (@snipsy1) reported 17 minutes ago

  @virginmedia @simplynorwegian @virginmedia You should be sorry and not just to this unfortunate customer but to ALL your unfortunate customers when needing non existent customer care 😡

• 
  Uilleam Cameron 🏉 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇬🇧 🇦🇺 (@youlum) reported 18 minutes ago

  @Benleo @Christi61144576 @virginmedia What a shame you had such a bad experience. I’ve always had excellent service from them. And that’s from whenever they brought cable to my street 15 - 20 years ago.

• 
  Ian Lythgoe (@IanLythgoe4) reported 18 minutes ago

  @_kerryking_ @AndrewPittman2 @virginmedia Mine has just been fixed if you have a splitter (big white box) check the power plug there should be a green light on it if not thats the problem (which i had) if you dont have a splitter box i aint got a clue

• 
  Sf (@muckfe111) reported 19 minutes ago

  @Benleo @virginmedia Try an issue with bet 365 if you think virgin are bad

• 
  Noumaan Qureshi (@NoumaanQ) reported 20 minutes ago

  @HeyBroadband my Internet has been down more almost 48 hours and your technical team has done nothing to help your service is atrocious I regret leaving @virginmedia

• 
  cclinton.! (@grancake) reported 20 minutes ago

  @virginmedia I have had to do a factory reset the lady on the phone,was brilliant but at my age it wasnt it easy now I have to reset all my passwords for Netflix prime etc very bad