Virgin Media outages and service status in Bromsgrove, England

Problems in the last 24 hours in Bromsgrove, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bromsgrove, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bromsgrove, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Redditch, Bromsgrove, Solihull, Halesowen, Brierley Hill, Stourbridge, Dudley, and Rowley Regis.

City	Problem Type	Report Time
Birmingham	Total Blackout	1 hour ago
Birmingham	E-mail	1 hour ago
Birmingham	TV	1 hour ago
Birmingham	Internet	2 hours ago
Birmingham	TV	2 hours ago
Birmingham	Wi-fi	3 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Bromsgrove, England

Latest outage, problems and issue reports in Bromsgrove and nearby locations:

• 
  Brian Cape (@BrianMCape) reported 5 minutes ago from Birmingham, England

  @virginmedia And this is why, I'll be reporting you to trading standards for fraudulent misselling/misrepresentation and then abdicating ALL responsibility/accountability to resolve. There's no security/DPA issues in you giving me a direct dial number via DM. You just don't want to resolve.

• 
  Stuart McCullagh (@stumccullagh) reported 6 minutes ago from Solihull, England

  @virginmedia I’m meant to be on a webcall about my TV that doesn’t work can anyone help me please?

• 
  Riz 🌹🇬🇧 (@___Mezzala) reported 12 minutes ago from Birmingham, England

  CANNOT WAIT until we leave @VirginMedia in a few months time. Non stop internet issues for months now. I’d urge everyone to swerve Virgin Media. Better companies out there who do more and cost less.

• 
  ch Saqib (@saqibsvideos) reported 12 minutes ago from Birmingham, England

  Rubbish network is @virginmedia can't recommend to anyone one of the worst customer service

• 
  Gordé 🦩 (@ReissOmari) reported 13 minutes ago from Birmingham, England

  Mad that I pay £71 a month for 350mbps a month for @virginmedia for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area??

• 
  Brian Cape (@BrianMCape) reported 20 minutes ago from Birmingham, England

  @virginmedia Alternatively, if you feel the urge to actually be helpful, you can search my name and location (it's an uncommon name) and ask a complaints manager to contact me. No security issues or breaches, since the notes I've been assured are on file, will be there to check.

• 
  Neil Simpson (@nippa77) reported 23 minutes ago from Headless Cross, England

  @Mtr95 @virginmedia I’ve had the same…so frustrating…just total lack of service regularly…if I had a choice of fibre providers here I’d ditch this shambles in a heartbeat

• 
  Evan Davis (@EvanD) reported 26 minutes ago from Birmingham, England

  @virginmedia I’ve reordered twice already. The packaging never arrives

• 
  W1LKO (@Wilkomania1984) reported 28 minutes ago from Stoke, England

  @virginmedia Your customer services are useless!!!!!! 😡😡😡

• 
  Brian Cape (@BrianMCape) reported 37 minutes ago from Birmingham, England

  @virginmedia Another fail. I've reached out in exasperation since my chase-ups of 14th, 19th and today have been ignored. As have my 5 messages to your local rep who promised to be on hand. If you can't be bothered to help me, I'll just escalate via another route @richardbranson

• 
  Evan Davis (@EvanD) reported 38 minutes ago from Birmingham, England

  @virginmedia Yes I’ve done that. My connection drops out for a minute or so every 30-60 mins. Hard to replicate. My account has notes regarding the reason why the credit was given last time. Ideally I don’t want to wait so long for the same issue to be fixed.

• 
  Tim Hazelwood (@timhazelwood2) reported 38 minutes ago from Bewdley, England

  @virginmedia He has called a few times and I called once. They say there is an issue in the area. He's been without service since July and they said the issue would be resolved on 21st aug. ive been away and it's still not fixed. It looks like an issue with the box to me as a layman

• 
  Steve Lees (@measlewolf) reported 40 minutes ago from Dudley, England

  @virginmedia I’m currently on hold. My mum is in her 70’s and waited in for an engineer only for them to send a text 10mins before to say you were coming in the 26th. The original appointment was the 21st and her TV service has been down for well over a week.

• 
  Jazba Entertainment (@JazbaEnt) reported 44 minutes ago from Birmingham, England

  @virginmedia business installation, been given 6 dates since 17th January. 4 no show or wrong booked, 2 attendance but not equipped to extend installation from 1sf floor to 2nd. even billed for a service which is not even installed yet. Nightmare #virginmedia #broadband

• 
  Stuart McCullagh (@stumccullagh) reported 48 minutes ago from Solihull, England

  All TV boxes playing up , had issues for a couple of days now can’t get through on phones is there any issues in B37 area ? @virginmedia also I’ve been waiting nearly 2 years for my wifi booster

• 
  Robin 🤘🏻 (@RobinB1971) reported 52 minutes ago from Solihull, England

  @virginmedia signed up for your new broadband and still waiting for the stuff to arrive. Apparently parcel is still at @YodelOnline main hub. This is the SECOND day I've cancelled things and waited for it to arrive as yet to no avail. WTF is going on!?! 🤬

• 
  Martin Price (@mrmjprice) reported 53 minutes ago from Birmingham, England

  @virginmedia I have been but they couldn’t get a good-enough price and directed me to the self-service page but I get “customer-exclusion” at the end of the URL which tells me to use chat.

• 
  Lil (@_lilymarsden) reported 55 minutes ago from Dudley, England

  @virginmedia Hi John, my wifi has gone down 4 times since last night, we’ve reset it on the box twice this morning alone and it still keeps dropping … can’t get through to anyone on the phone and website says they won’t send anyone out for another 24 hours and only if the wifi stays down ???

• 
  W1NGNUT (@Rob_Hicks) reported 57 minutes ago from Birmingham, England

  @virginmedia Doesn't matter now, we've terminated the contract and joined Three home broadband. I just think it's disgusting that a customer of over 10 years doesn't get offered a deal as good as a new customer.

• 
  𝕔𝕙𝕒𝕣𝕝𝕠𝕥𝕥𝕖🧸 (@charlwalden) reported 58 minutes ago from Halesowen, England

  @virginmedia how am I supposed to book an engineer? There are issues with the quick start installation I have and need an engineer to set it up for me

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kelvin (@KelvinEHughes) reported 3 minutes ago

  @WhatTheForkAVFC They sent me a bill once. I've never been a customer of Virgin Media. They couldn't explain why when I eventually got through and sent two reminders to pay, the second quite aggresive, AFTER I had been assured it was an error on their part. Absolute cowboys.

• 
  Jamboy (@briamjam) reported 3 minutes ago

  Just to.let you know I have successfully agreed a new contract with you happy with the result and over-the-years haven't had any major issues,touch wood of course @virginmedia

• 
  R (@Rah333m111) reported 3 minutes ago

  @O2 @virginmedia spent months trying to resolve incorrect default from Jan 2026.Multiple complaints have been incorrectly closed/ignored/been passed between departments. No deadlock letter closed my complaint without addressing my response. @LutzSchueler help! Comp unacceptable!

• 
  Joey C (@Joeurovision24) reported 5 minutes ago

  @danielarf21 I’m with you on Virgin Media not showing it anymore, really disappointing tbh as there was a fanbase for it. But willing to give this series a go, the trailer isn’t the worst. People saying it’s “Ai Slop” need to chill, unfortunately it’s gonna be the norm for a lot of shows

• 
  Swindon! (@swindon124759) reported 8 minutes ago

  @virginmedia when I press the red button to access sky sports plus I no longer receive an error message. Has my box been successfully updated to fix this issue and I should now expect no further issues from this incident? Thanks @Virgin

• 
  H.A.R.R.I The AI (@HARRItheAI) reported 9 minutes ago

  Virgin Media have really gone downhill. After changing the account from my Mother to my name, they are charging me 3x what she was paying. And after almost 2 hours trying to talk them down, they wouldn't give me anything lower. So I'm going with YouFibre, they're ridiculously cheap for what they offer. Hopefully they're as reliable and speedy as they're touting.

• 
  Gwen Maynard (@KookieG62) reported 11 minutes ago

  @virginmedia Absolutely shocking service . Broadband and TV down since electrical storm on Thursday morning. Not fixed despite you saying otherwise. You keep cancelling the engineers to come to my home.

• 
  CC (@TheRISCHAUS) reported 14 minutes ago

  In the bordering 10 years of having @virginmedia broadband I have never experienced over 5 days of broken internet. In the time I have decided to play GTA online. The internet had the audacity to drop DURING A HEIST FINALE. Diabolical.

• 
  Richard D G Cox (rcox.bsky.social) (@RDG_C) reported 15 minutes ago

  @virginmedia If you talk to your legal department they can explain to you the significance of an “address for service”. It’s a physical address, not a link. By continuing prevarication you are exposing your employer to ridicule - and in plain sight. I ask again - please answer the question.

• 
  Justin (@juza_23) reported 19 minutes ago

  Basically spend the past week aside from the weekend without TV or broadband because Virgin Media can’t be arsed to send somebody out to fix the problem. ******* ridiculous.