Virgin Media

Virgin Media Outage Report in Bromsgrove, Worcestershire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bromsgrove, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bromsgrove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bromsgrove, Worcestershire, England 03/18/2025 21:15

March 18: Problems at Virgin Media

Virgin Media is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bromsgrove, Worcestershire, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Dudley, Redditch, Smethwick, Brierley Hill, Solihull, Stourbridge, Worcester, Oldbury and Bromsgrove.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bromsgrove, England

Latest outage, problems and issue reports in Bromsgrove and nearby locations:

  • Markycot Mark Cottrill (@Markycot) reported from Solihull, England

    @virginmedia Internet and TV down yet again and this after a debacle of a mis sold “extra” remote control this weekend, absolute disaster and terrible customer service!

  • MutliRaceMan Jean Thierry 💙 (@MutliRaceMan) reported from Birmingham, England

    @virginmedia It was a five minute fix, but she lost one month of TV access as a result. She’s a nurse so arranging a daytime appointment took a while because of her work patterns. It’s her first home of her own and I felt she had been treated in a less than respectable manner.

  • tahmehtay Tahmehtay (@tahmehtay) reported from Birmingham, England

    In addition to the cost of a new home that I have to furnish fully top to bottom, @virginmedia is trying to charge me £240 exit fee when THEY don't supply the new address. This is seriously getting me down. I can't even afford necessities.

  • dbyrne2112 David Byrne (@dbyrne2112) reported from Birmingham, England

    @virginmedia The issue is happening on the app so it looks like it’s duplicated the laptop using chrome 4 times. 3 of those need removing which I can’t do

  • alex_bann Alex Bann (@alex_bann) reported from Birmingham, England

    @virginmedia Can anyone help please? New V6 box has been broken for about a month and have tried to call to get fixed/replaced but to no avail.

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia internet down yet again ..... McDonalds carpark to get their WiFi just for a Zoom call!!!!

  • DorisLee1966 Judy Lee (@DorisLee1966) reported from Dudley, England

    @virginmedia The first agent was so rude the second very helpful said she hoped she had sorted the dates of my contract and the bill. But as yet the bill for March hasn’t changed l have no idea what is happening with the complaints. I’m so worn down by it all.

  • brumadam Adam (@brumadam) reported from Birmingham, England

    @virginmedia hi, since we’ve upgraded to 1gb and hub 4 we’ve had problems connecting @Tesla M3 to WiFi. Advised the Plume mesh might fix it and we can receive FOC but been out of stock all year it seems. Any idea when they might be back in stock to try and fix our issues please?

  • DagnallChris chris dagnall (@DagnallChris) reported from Birmingham, England

    @virginmedia my wifi is constantly going down, it's happened 4 times today, so frustration. Why do I pay £74 pound a month for this service!? Really thinking of switching to @SkyUK

  • all_day_ Mat Burling (@all_day_) reported from Birmingham, England

    @virginmedia No there isn’t and the only issue is with audio description, it’s driving me mad. I’ve switched it off but it makes no difference.

  • azoidismd Dr Ioannis Azoidis (@azoidismd) reported from Birmingham, England

    @virginmedia Yes, everyone is sorry and everyone understands but no one wants to help. I still haven’t cancelled and you ask me to pay early cancellation fees after raising the prices. If not talking about the current contract I stayed a customer for almost 4 years even with the abuse I got.

  • tahmehtay Tahmehtay (@tahmehtay) reported from Birmingham, England

    @virginmedia seems to supply only just above half of the country, but if you change address to an area they don't supply YOU have to pay £240 exit fee. Do not use them if you can't see into the future and know for sure that you will never move. Insane!

  • jdbhrrs JADE (@jdbhrrs) reported from Birmingham, England

    does anybody else have a really bad time with @virginmedia broadband? my bill has gone up a couple of pounds recently but the internet is actually the worst it’s ever been 🥴

  • darrendunbar70 Darren Dunbar (@darrendunbar70) reported from Birmingham, England

    @coopersalty I strongly suggest you invest in Sky or Virgin media then. Having an old TV with only 5 channels is the problem here!!

  • Markycot Mark Cottrill (@Markycot) reported from Solihull, England

    @virginmedia for the second day out of the last 60 hours we have no Internet or TV in the B92 area!! You do know the rules are still to work from home if you can don’t you? Atrocious service and reliability!!

  • Dom_Priest94 DOM PRIEST (@Dom_Priest94) reported from Dudley, England

    @virginmedia chronic customer service !

  • CraigBrownGolf Craig Brown (@CraigBrownGolf) reported from Dudley, England

    @virginmedia such bad service from day one, nothing but problems and frustrations, an active complaint now been running for all of 2021 and so far I’ve received no contact, I have called in at least 6 times each time I get promised it will be sorted but still waiting? Shocking!!

  • JtheB_DKP Jack The Biscuit 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@JtheB_DKP) reported from Birmingham, England

    @virginmedia • 3 times I’ve been cut off this morning while trying to sort out my bill. Could someone please help?

  • lestatsmum rayofsunshine 💙 (@lestatsmum) reported from Halesowen, England

    @virginmedia do you have a number or email so I cancel mobile insurance?

  • tahmehtay Tahmehtay (@tahmehtay) reported from Birmingham, England

    @virginmedia is trying to charge me an exit fee of £240 because I am changing address. I would continue with their service, except THEY don't supply the new address. How is this OK? How is such a large company getting away with such a brazen scam. Wow!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • crackieChan115 Ifyourreadingthissendhelp (@crackieChan115) reported

    @virginmedia @Tango_2023 Fix it then how can it take this long its off on off on all the time I'm 100% leaving yous for something else that can stay up

  • jasonkneen Jason Kneen (@jasonkneen) reported

    @HanSolonoid @virginmedia I basically doing what I like to call a "Ronseal" tweet which is to say "Exactly what is says on the tin" In this case what I was saying was "You need to fix this and fast". In other words, I was saying I need them to really fix this problem ASAP. I can draw a diagram?

  • Jb_radley John bradley (@Jb_radley) reported

    @tb_tom89 @backinyerpram @virginmedia My comment about living in the wrong country was to prove my point NO UK isp can guarantee 100% service %100 of the time. So you can't rely on Internet as a life saving service

  • Michael28Robins Michael J Robins (@Michael28Robins) reported

    @virginmedia we have internet again so please don't do nothing so it goes back down

  • Bigxpz Jason (@Bigxpz) reported

    @dekl0l @Igorekcs2 @virginmedia Ye BT solid for me too 1 service issue in 3 years. Not the fastest speeds but stable af.

  • Vicky_6780 Vicky 💜 (@Vicky_6780) reported

    I need #virginmedia to hurry up and fix their problems-I can’t watch anything without WiFi!

  • famaxi73 MASSIMILIANO SORTOLANO 🇮🇹🇬🇧 (@famaxi73) reported

    @virginmedia You should give a discount automatically when a problem shows up!!!

  • realvinchenski Samuel Vincent Jones (@realvinchenski) reported

    @jasonkneen @hffhhggffgh @virginmedia I wonder if that's correct. May be worth checking with Virgins policies. Out of curiosity, why don't you change provider if you have this many issues?

  • GaryArnott Gary Arnott (@GaryArnott) reported

    @hellofthedevil @AmigaBoing Hope so Tommy, I know lots of people have been affected by this #virginmedia outage. It's caused our family huge upset due to our circumstances & I'm frustrated I didn't perceive an occasion where I'd be let down like that, wishing I had an alternative service provider available.

  • Jb_radley John bradley (@Jb_radley) reported

    @tb_tom89 @backinyerpram @virginmedia My point is if something is life or death you cannot rely on just 1 thing. You have backups and your backups have backups. Yes virgin have had an issue today but there is nothing that a few hours without Internet can cause a life threatening situation.