Virgin Media Outage Report in Bromsgrove, Worcestershire, England
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The latest reports from users having issues in Bromsgrove come from postal codes B60.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bromsgrove, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bromsgrove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Bromsgrove, Worcestershire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Dudley, Solihull, Brierley Hill, Redditch, Oldbury, Stourbridge, Smethwick, Cradley Heath, Bromsgrove, Halesowen and Rowley Regis.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
TV | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Dudley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bromsgrove, England
Latest outage, problems and issue reports in Bromsgrove and nearby locations:
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Peter Brocklehurst
(@pasty_pete) reported
from
Solihull, England
Good old virgin media down again twitch in one week and I’m told two to three days before anyone can come out yet I bet the bill will arrive on time
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paul taylor
(@pdtathome) reported
from
Birmingham, England
@virginmedia I have a persistent broadband issue and can't contact customer support via the web site #help
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia 45 mins on hold then cut off over 100 quid a month TV not working yet again!
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Will Cooling
(@willcooling) reported
from
Solihull, England
@virginmedia your TV Go App doesn't ******* work. Won't accept my login. Won't let me change it. Won't let me register a new account. ******* joke
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AM.
(@whatsyourtwitta) reported
from
Birmingham, England
Ffs my @virginmedia wifi is down…again 😤😤😤 - apparently I need to wait till midday tomorrow to get it fixed?!? No Netflix, no Xbox no nothing tonight ffs
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Dave
(@FuryZhil) reported
from
Dudley, England
@virginmedia I -think- my services are down due to maintenance in my area. I received a text from you apparently but no email or letter. Any news on how long this is?
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Sana Parkar
(@s_badruddin) reported
from
Birmingham, England
@virginmedia why is your box down? Why doesn’t any of your apps load? E.g. Amazon Prime? 😑
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Steve Walters
(@SteveWa13630733) reported
from
Birmingham, England
@virginmedia problems with emails all day. Message keeps saying try again in one hour. But no emails since 835am this morning. Are you aware of this problem? Any news on a fix for it?
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Caroline
(@Miss_Pumpkin666) reported
from
Birmingham, England
@Michaelallen_99 @philell21 @virginmedia Because the stupid rules say that if there’s a disruption to your services (over a specified amount of time), you’re legally entitled to compensation, but ONLY if you contact them to notify them that you specifically are effected, if you don’t they’re not obligated
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AnnaBluez 🌧
(@anna_newbold) reported
from
Birmingham, England
@virginmedia what's up? No TV or telephone line & your website & customer services have crashed Have you paid your bill? #virginmedia
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia No estimated time. "It's a complex problem". In other words its a network fault not a line fault. Why isn't the number you shared available on your website? The service checker is useless in this scenario. The website says it's working when it isn't.
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Nicky Rowe
(@nickywolko) reported
from
Dudley, England
@virginmedia new tv box Friday as mentioned before didn’t work Friday started working yesterday now today it’s off again! Done the status check says no problems said box was on standby. I did get a flicker of a program for less than a minute then no signal.
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Caroline
(@Miss_Pumpkin666) reported
from
Birmingham, England
@sahinbrum @virginmedia I agree that their compensation policy is bs, I’ve found when I’ve had any outage affect me, they patch it quickly so the service gets intermittent while they work on a full fix, that way they don’t have to compensate, even if service drops out every couple minutes. BS really
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Alien-****
(@CosmicHustler) reported
from
Redditch, England
@virginmedia Any chance of some kind gesture of goodwill to a very long-term customer (Telewest days) and long-term isolator due to suppressed immune system, struggling without a working & very necessary distraction...
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Carol Dickinson
(@carol_dd6) reported
from
Dudley, England
Gutted that I’ve renewed my mobile contract with @virginmedia I don’t think I’ve ever had such bad customer service before. I’m still waiting for transcripts from my chats yesterday to complain to the Ombudsman about them. I will not be renewing with them again!
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Carol Dickinson
(@carol_dd6) reported
from
Dudley, England
@virginmedia Another lie I was told then! Apparently they were sending transcripts from 2 online chats yesterday and 1 from today. I’m really disappointed with Virgin, I expect better customer service from such a big company.
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Nicky Rowe
(@nickywolko) reported
from
Dudley, England
@virginmedia my new tv box has arrived today and I can’t use it as our area is still down. Our broadband was down yesterday. At least it’s only the tv today it’s not as if we are without power or heating like some parts of the country. Customer services were helpful
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Steve Lees
(@measlewolf) reported
from
Dudley, England
@virginmedia do you have a known issue with the sports channels? They aren’t working and the phone-line cuts me out off.
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia You only pay out for a total loss of service. So it can be unusable but still limping along and you won't pay out. Personally I am hoping for another provider to get around to rolling out fibre in my area.
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia Your system sent me a satisfaction survey. Needed to complete it using mobile broadband because my virgin broadband doesn't actually work, but is apparently working enough to not qualify as being out of service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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TugWilson
(@tug_o_war) reported
@a1eq1 @virginmedia main frame server… service excellence award 🥇
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Evans
(@Evans90) reported
@DaveLKnight @virginmedia I’m B26 and my Broadband and TV is down.
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bernard
(@zI4ltY6GUpw74AE) reported
@virginmedia Come on, there's something wrong here. I've spoken to five other Virgin Media customers and NONE of them have to sign in with password etc EVERY time they want to access their emails. This is unacceptable and I need to know please how to fix it.
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Ominous Bagel
(@OminousBagel) reported
@virginmedia Last time I called that number your call centre shouted at me. No thanks. I figured out your garbage website, [1/2]
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Stuey Griffin Not
(@LeeHun) reported
@j_sule @virginmedia It's awful, how is the VPN helping?
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Marcin Stankiewicz
(@Marcin74st) reported
@virginmedia for the last couple of days my download speed 2-4Mbps despite paying 200Mbps package! Customer service is unavailable, on-line chat no response and according of your service everything is OK. Will anyone be available to fix it ???
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Mhairi
(@Mhairi57053479) reported
@virginmedia No communication from yodel either. Noone available on their webchat or when phoning them. Terrible service.
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194dB
(@Craig_Barlow) reported
@virginmedia Done all that already. After speaking to others in the area on virgin or vodaphone they are complaining about the same issue. There’s clearly a network problem in the ng24 area
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Alfie
(@Alfie63932829) reported
@virginmedia My ping and download speed have been very bad over the past few days but my upload speed is fine. There aren't any reported outages in my area, (Crawley). Are there any issues?
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stumpypoppet
(@stumpypoppet1) reported
@virginmedia dog **** service again!! Service not fit for purpose. At least **** Turpin worn a mask before he robbed you..