Virgin Media Outage Report in Bromsgrove, Worcestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bromsgrove, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bromsgrove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Bromsgrove, Worcestershire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Dudley, Redditch, Smethwick, Brierley Hill, Solihull, Stourbridge, Worcester, Oldbury and Bromsgrove.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bromsgrove, England
Latest outage, problems and issue reports in Bromsgrove and nearby locations:
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Chris Parkes
(@SurfWorks) reported
from
Kidderminster, England
@virginmedia I am trying to renew my media contract. I have been a Virgin customer since 2009. Any chance of getting someone to call me to sort this out?
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Paul McDonough
(@FleeDoubleE) reported
from
Halesowen, England
@virginmedia Get this page after I log onto my account page. Which I'm trying to log onto so I can do a service check. I've cleared the cache and tried from my laptop get the same outcome
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Paul Tuxworth
(@paultuxworth) reported
from
Birmingham, England
Red button not working on sky sports football @virginmedia @SkyFootball
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jade
(@jadebcx) reported
from
Birmingham, England
@virginmedia why would my router be red lighting if the internet is fine? i read online it means there’s an error with my connection but there isn’t any problem 🥴
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Pedro Oliveira
(@pedrofouruk) reported
from
Birmingham, England
I wanted to cancel my contract with @virginmedia but no ones answering the calls.. terrible costumer service. @MartinSLewis @virginmedia
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Evan Davis
(@EvanD) reported
from
Solihull, England
@virginmedia Is there an email address I can use instead? I can just tell them the address and send the photos and explain the problem. They turn up whenever and fix it (its on the street, so no one needs to be home) I’ve taped up the lower parts, but up higher it is hanging over a shop sign.
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Andrew Tatton 🔰 #GlazersOut 🔰
(@adtatton) reported
from
Wythall, England
@virginmedia poor doesn’t come anywhere near the description needed for the service you provide for a long term customer who simply needs the OLD Superhub 2ac router replacing. I simply need a replacement sent quickly but must wait for an engineer on Tuesday 4th January.
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leo
(@leomountford4) reported
from
Birmingham, England
@virginmedia it can’t be that hard to fix 😭😭😭😭
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Suzi🧡🖤🧡💕
(@Suzanne_WW) reported
from
Dudley, England
@virginmedia Absolutely useless Rude employees and no help!
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Jodie
(@jodii_ox) reported
from
Birmingham, England
@virginmedia The internet is completely down, tried numerous restarts from the mains
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Lynn Jolly
(@Linnyjolz62) reported
from
Birmingham, England
@virginmedia Held on for 45 mins on Friday and today. Was told there were "communication issues" on Friday and the guy I was speaking to said he'd call me back straightaway on my landline. He didn't. I tried again today to be told they couldn't access the system and that I should call again.
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Ashok Patel
(@AshokWhybother) reported
from
Birmingham, England
@virginmedia Hello Of course i need help. I can't watch terrestrial television progs either ,virgin box isn't working. Apparently, it's an issue in the area. I've been without tv since friday. I want some form of financial compensation
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Richard Anderson 💙
(@MrRichAnderson) reported
from
Kidderminster, England
@virginmedia Really poor service today. Loyal customer, since day 1 Spent over an hour on the phone and still paying a lot of money for equipment that doesn't work. Solution, just reset everything, switch it off and on again! Really??? TV box 8 years old! Not a valued customer.
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✿𝘓𝘢𝘥𝘺𝘑𝘢𝘪✿💙🤍🌟
(@BaggieBirdd66) reported
from
Birmingham, England
@virginmedia hi I need some help please. I need a box installed at my address and I'm hard of hearing so I find it difficult to use the phone. Is there any way I can book a engineer appointment online as that is easier for me. Thanks
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Jodie
(@jodii_ox) reported
from
Birmingham, England
Hi @virginmedia, according to your website there’s no broad band issues in the B23 area but there definitely is 🙃
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paul taylor
(@pdtathome) reported
from
Birmingham, England
@virginmedia I have a persistent broadband issue and can't contact customer support via the web site #help
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Ian Dunn
(@PrinciplePhoto) reported
from
Birmingham, England
@virginmedia Waited 1 hour online for the agent. Then she disconnected me. Absolutely awful service.
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leo
(@leomountford4) reported
from
Birmingham, England
@virginmedia @MICHAEL33835551 JUST FIX IT
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Jackie Scott
(@JackieScott_) reported
from
Dudley, England
@virginmedia where do I send a complaint to make sure I'm heard rather than repeatedly disconnected? #Frustration
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Ashok Patel
(@AshokWhybother) reported
from
Birmingham, England
Why is virgin media in Walmley Sutton Coldfield Birmingham not working?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sam Jacobs
(@thischarmingsam) reported
@virginmedia is your prime video connection down? Not getting past the loading screen on my TiVo
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Mv420
(@Maxv420) reported
@virginmedia honestly I just want to cancel as the issues with no internet/tv keep happening every 2 days
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Mv420
(@Maxv420) reported
@virginmedia how do i raise a complaint? Issues every week and paying shitloads of money for internet and TV
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Sean Wilson
(@sean_wilson87) reported
from
South Shore, England
Once again @virginmedia internet down as soon as we get rain in our area. I need to keep a tally chart with how many times this has happened. Complete and utter shambles
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Leanne C
(@Lannie_Cee) reported
@virginmedia Yes please I have been having many issues with the service and need it resolved asap
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Sandyday
(@Sandyda21212278) reported
@virginmedia new customer trying to contact you for 3 days - I work from home , engineer no show - my new broadband doesn’t work and there is no way to speak to someone!!! How on earth can you call this customer service?! #virginmediadown #virginmedia #virginmediabroadband
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Chris Gallears
(@GallearsChris82) reported
@virginmedia Doesn't work keeps saying bad request
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Kirsten Griffiths
(@curlyk1) reported
@virginmedia I can’t get on my service page either. I waited for the what’s app tech - they’ve confirmed there’s an issue so a tech coming out on Fri (unfortunately no sooner) 😫
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stuart powell
(@stueepowell) reported
@virginmedia Not about geography, I just don’t think the last 2 agents understood the problem. I’ll happily speak to a foreign call centre, just need to be understood
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Danny
(@theoverlordunit) reported
@virginmedia Yes I’m still getting lag today. There used to be none at all ever, now it’s all the time. My connection is there it’s just worse than it was. It shouldn’t have changed, my plan hasn’t changed. My speeds are up and down.