Virgin Media Outage Report in Bromsgrove, Worcestershire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bromsgrove, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bromsgrove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (7%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Bromsgrove, Worcestershire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Dudley, Redditch, Smethwick, Brierley Hill, Solihull, Stourbridge, Worcester, Oldbury and Bromsgrove.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bromsgrove, England
Latest outage, problems and issue reports in Bromsgrove and nearby locations:
-
Andrew Horton
(@villandrew) reported
from
Solihull, England
@virginmedia Your customer service is always shite
-
Andrew Evans
(@evansaviography) reported
from
Solihull, England
@virginmedia @siandsal Well here in Solihull 120miles north no one on Virgin has a mobile signal either!!!
-
Karen Tomalin
(@BigBraLady) reported
from
Dudley, England
Intermittent broadband, no phone line and unable to log into the @virginmedia on line account as we don’t exist. Puts the tin lid on A completely crap day.
-
Mat 🏳️🌈
(@EgglestonMathew) reported
from
Birmingham, England
@virginmedia That’s says no known issues. So I think there’s an issue with that too. Broadband doesn’t appear on any searches it’s like it’s disappeared . There’s an engineer coming tomorrow
-
Richie 11 Batch
(@RichieZuLuBatch) reported
from
Birmingham, England
@virginmedia what the hell is wro with your broadband it keeps coming on off on off it’s dog shit
-
Caitlin Wilson
(@Caitlin__Wilson) reported
from
Birmingham, England
@virginmedia is actually the worst. Imagine paying money for WiFi which goes off multiple times a day and is slow even when it’s running well🥴
-
Carol Herbert
(@violah31) reported
from
Birmingham, England
@virginmedia I’ve been trying to tell @virginmedia but the process is so complicated I was losing the will to live. Staff #rude and #persistent
-
Louis @ MyBusyMind
(@ManStickCar) reported
from
Birmingham, England
@VirginMobile @virginmedia proved to me that they don’t do customer service. We waited a month for a phone sent to a wrong address, & then had to collect it ourselves. We also proved the phone had a fault from the start, but now we’ve been told to claim on insurance and pay £125!
-
Ben Limehouse
(@BenLimehouse) reported
from
Redditch, England
@virginmedia I'm an existing customer, I've been with you for coming up 2 years. The colleague I dealt with was so unhelpful and just told me to call back on the 16th. I have a back up plan anyway as I've just spoken to sky and can get a 80mb for £25. I can afford the 20mb loss for £34 saving
-
Ed Baker
(@edbaker1965) reported
from
Redditch, England
Well that call to @vmbusiness about #VirginMobile has seriously made me reconsider being a customer #Rude #Unhelpful and unable to offer any support other than ring Mon-Fri 8-6 HELLO business works 24x7 #21StCentury
-
John McKeon
(@goingabitgrey) reported
from
Birmingham, England
@brumcyclist It’s a good haggling tool when trying to get the price down with virgin media
-
Rich Pemberton
(@rich_pemberton) reported
from
Solihull, England
@virginmedia land line and internet is fine however we have 2 mobile phones and neither can make a call can you confirm if there is an issue as there is no answer from the call centre
-
Scott Billing
(@bilbody) reported
from
Birmingham, England
@virginmedia hi. I had to unplug my router and now it’s not working. Can’t seem to get through or fix the issue through your site. Help.
-
Jason Blakey
(@jasonpblakey) reported
from
Birmingham, England
@AaronTheClarke @virginmedia That’s awful. They are a terrible company to deal with. Good luck getting it sorted
-
Vadic Hoszko
(@VHoszko) reported
from
Dudley, England
Country being on lockdown....no problem, in the garden tending to the fruit and Veg, keeping safe and isolating....no problem, going shopping for my dad who’s 93....no problem, not being able to watch Netflix because Virgin media is ****..big problem @virginmedia @richardbranson
-
Ben Limehouse
(@BenLimehouse) reported
from
Redditch, England
@virginmedia I have already called that number this morning. They told me there was no available deals. I've put a note in my diary to call back on the 16th. I'm not holding out much hope though considering the poor experience I've had today. I wanted to sort it today on my day off.
-
Phil Tonks
(@PhilTonks2) reported
from
Dudley, England
@alexfenlon @TalkTalk @virginmedia If they mess me about, I'll simply move. I was lied to, ignored and never resolved with @TalkTalk - and they have the cheek to send me rubbish about how they "miss" me. Try doing anything with 0.3mbs.
-
Phil Tonks
(@PhilTonks2) reported
from
Dudley, England
@alexfenlon @TalkTalk @virginmedia I sincerely hope you don't end up with a fault. I was with @TalkTalk for many years until a fault last year. Quite honestly the worst company of any description I have ever dealt with. Totally failed to resolve, now much happier on @virginmedia
-
Samantha 🏴
(@Samyg1) reported
from
Dudley, England
@virginmedia Yes it’s valid and in use as I’ve been using on my mobile phone. The issue I had was because I needed to access on laptop and couldn’t remember password
-
Carol Herbert
(@violah31) reported
from
Birmingham, England
@virginmedia has terrible customer service. I’ve spoken to 3 people and still can’t leave #cancelation #held_hostage 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Howard Martin 🇺🇦🇪🇺
(@HJMKent) reported
@magneticsparrow @virginmedia I've come to conclusion that the employees aren't the problem, they do try - but Virgin's customer care systems are a mess - call centres all round the world don't help. When someone has a problem, one person should sort it out & cordinate talking to other depts - not customer!
-
Pest Control
(@Pestsputtorest) reported
@virginmedia Soon!!! As a new customer this isn't the best start and I'm thinking of cancelling before our broadband even arrives.
-
Adam B 💙
(@Xarrion) reported
@virginmedia Nope, no outage. Support confirmed last Weds that I've been fully disconnected, and the engineer agreed with that. He also backed up what your rep PZ said earlier in this thread that it makes no sense because it needs to be active to port my number in a couple of weeks.
-
Katie Curran
(@KatieJane1974) reported
@virginmedia can you confirm if there are issues in EH4 at the moment?
-
Nabiganji
(@nabiganji) reported
Took me ages to get through to them that I wanted to cancel whatever was ordered yesterday. This still isn’t over because I’m not sure if they’ve cancelled my order. How can staff @virginmedia be this incompetent?
-
Phil Harvey 😷
(@CodeBeard) reported
@virginmedia It went terrible. Apparently I will be charged more in December and no refund. Have booked my switch to @CommunityFibre and will pay less for higher speed.
-
JimmyJones85
(@Jimmy_Jones85) reported
@virginmedia lights are still on, service drops for 20secs-1min comes back on for about 10 seconds and the cycle repeats. If you would like to call me from your end id appreciate it since i spent 11 mins on hold lost all phone credit and didnt get to speak to anyone earlier.
-
nDarkwind
(@nDarkwind) reported
More fool me not contacting @virginmedia on 18th/19th of Nov when my speeds had dropped to below half. Constant disconnects and a great 23.9mbps from my 516mbps over the past few days. I call up and told to wait 24hrs. Last 3mth have been the worst in the last 15yrs for us.
-
Brett
(@BrettRedmoreee) reported
@virginmedia Every time we then callback and your customer service team are none the wiser. 5 delivery attempts now with nothing. No service for atleast 2 weeks but it’s okay you keep taking the money. If it doesn’t arrive soon il be freezing the direct debit
-
Stedroy Cabey
(@StedroyCabey) reported
@virginmedia customer service is appalling. I've been passed from around like a ball for the past 2 hours without my issue being resolved! This is crazy!!