Virgin Media Outage Report in Bromsgrove, Worcestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bromsgrove, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bromsgrove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Bromsgrove, Worcestershire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Dudley, Redditch, Smethwick, Brierley Hill, Solihull, Stourbridge, Worcester, Oldbury and Bromsgrove.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Bromsgrove, England
Latest outage, problems and issue reports in Bromsgrove and nearby locations:
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Tricia
(@Tricia__Winspur) reported
from
Birmingham, England
Hi @virginmedia any issues I B14 as my Internet is not working. I've done diagnostic tests etc & it reports no issues. My Hub has been flashing green for an hour, the Internet kicks in & then drops out again. I am a home worker and have lost an hours working time so far. Help.
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Chris Jones
(@Jonesy2310) reported
from
Birmingham, England
@virginmedia It was an issue other people i. The area also on @virginmedia as well. Your initial troubleshooting script to question my connection speaks volumes though
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Roy Kyffin
(@RoyKyffin) reported
from
Birmingham, England
@virginmedia Hi web page not working when IMEI put in and confirm button selected. Nothing happens.
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Chad Masters
(@chadlymasterson) reported
from
Birmingham, England
@virginmedia @m1kewh1te83 Well you see i have asked multiple times for a replacement HUB and told i was not allowed a HUB 4 unless i bought your 1Gbps service. Now why would i buy that if your current services are down regularly and wont replace my hub? Twice in the same week it has been down!!
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Mark Cottrill
(@Markycot) reported
from
Solihull, England
@virginmedia Internet and TV down yet again and this after a debacle of a mis sold “extra” remote control this weekend, absolute disaster and terrible customer service!
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James Kerr
(@james_h_kerr) reported
from
Studley, England
@KRIPTO99 @virginmedia I’m currently surveying my village on our local Facebook group. Loads of people having the same issue, but nothing coming up as a ‘known network issue’. I agree - it’s making working from home challenging.
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Tara-Louise Swann
(@SwannTara) reported
from
Birmingham, England
@virginmedia for 3 days now after 9pm internet keeps dropping, keep having to reset the hub 4 in the last hour it has occurred 4 times, run tests no issues in the area apparently yet on local fb group loads of people having same issue in B24 Birmingham !
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JohnB
(@JohnBroadbent3) reported
from
Birmingham, England
@virginmedia @vmbusiness What's the betting VM blame covid for pathetic support
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Tahmehtay
(@tahmehtay) reported
from
Birmingham, England
In addition to the cost of a new home that I have to furnish fully top to bottom, @virginmedia is trying to charge me £240 exit fee when THEY don't supply the new address. This is seriously getting me down. I can't even afford necessities.
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Tahmehtay
(@tahmehtay) reported
from
Birmingham, England
@virginmedia seems to supply only just above half of the country, but if you change address to an area they don't supply YOU have to pay £240 exit fee. Do not use them if you can't see into the future and know for sure that you will never move. Insane!
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Adam
(@brumadam) reported
from
Birmingham, England
@virginmedia hi, since we’ve upgraded to 1gb and hub 4 we’ve had problems connecting @Tesla M3 to WiFi. Advised the Plume mesh might fix it and we can receive FOC but been out of stock all year it seems. Any idea when they might be back in stock to try and fix our issues please?
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JohnB
(@JohnBroadbent3) reported
from
Birmingham, England
@virginmedia another taste of shocking service from VM Internet down costing us big money on the phone for over an hour and then cut us off.
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Chad Masters
(@chadlymasterson) reported
from
Birmingham, England
@virginmedia so how many times do i need to contact customer support about my router to be eligible for a new one ?
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Roy Kyffin
(@RoyKyffin) reported
from
Birmingham, England
@virginmedia Nokia 2.3 isn't on the drop-down box
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King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
@shannonkeatingx @virginmedia Guessing you tweeted them after there closing hours. Ring them up make an official complaint this is an error that many fall short off. Plus you have the option of switching. @richardbranson name dragged through mud with these telecoms business
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Andrew Jones
(@andyjuk) reported
from
Solihull, England
@virginmedia can I request someone from your UK customer services makes contact with me being as I feel like one of your Indian agents has lied to me and another has accused me of trying it on.
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David Ian Harris
(@davidiharris) reported
from
Birmingham, England
@virginmedia who can I speak to about your shambolic customer service!!!??? 💩
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Mark Cottrill
(@Markycot) reported
from
Solihull, England
@virginmedia for the second day out of the last 60 hours we have no Internet or TV in the B92 area!! You do know the rules are still to work from home if you can don’t you? Atrocious service and reliability!!
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Roy Kyffin
(@RoyKyffin) reported
from
Birmingham, England
@virginmedia Hi, why does my 4g signal drop to H when I have or use voice call? Never used to happen when you were tied in with EE. Internet settings are correct. Thanks
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Chad Masters
(@chadlymasterson) reported
from
Birmingham, England
@virginmedia Superhub 3.0 , it has been giving me grief for years, and had dns / ip resolving issues and so many others. All fixed with a hard reset, don’t wanna be resetting my router constantly
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steven Mckeown
(@stevenmckeown82) reported
@HighbsN5 @virginmedia This happened to me too. Missold volt package. Agreed with the agent on the phone £92 all in. Changed my SIM across to o2, got the new router. Then bam £142 for virgin media plus £28 for o2. The two direct debits came out after I raised a complaint.
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Chris Perry
(@ChrisPe15419991) reported
@virginmedia Yes checked that but it says there no issues. I'm still have no internet as of this morning. 3 days it's been down
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stewie howarth
(@stewiehow) reported
@virginmedia No you check its your service what’s rubbish honestly your absolutely shocking you do literally nothing to help just put it back on the customer to do your job
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jerry afraid
(@jerryafraid) reported
@virginmedia my connection is so bad I can't do my job at home, and I have no end date to when it well be back to normal, can I cancel my contract?
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Luke
(@OfficialLukeD) reported
Yet another service issue/dead hub from virgin media. Earliest appointment is in 2 days. Sigh
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JenStarzie
(@jenstarzie) reported
@virginmedia our wifi is down and apparently you can't fix it until 18th oct - thats a whole week!!! We work from home, this is unacceptable and we've been offered no alternate options or compensation. Please fix this, we can't go a whole week without wifi. #Help #Wifi
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stewie howarth
(@stewiehow) reported
@virginmedia Stop saying sorry & fix the problems
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Simon White
(@sjwhite00) reported
@virginmedia Spoke to them twice. Then they closed for the night before resolving my problems.
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Jonno
(@J_reilly31) reported
@virginmedia I'm at work now I'm afraid since don't know. I noticed on twitter last night that there were many others with the same issue so I know it wasn't just my service
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Sheena
(@SheenaSing_) reported
@virginmedia You team on the number above also has no answers for me. There doesn’t seem to be anyone accountable at Virgin. I have never had service this poor and my wifi hasn’t even been installed yet. Thanks for nothing John.