Virgin Media

Virgin Media Outage Report in Bromsgrove, Worcestershire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bromsgrove, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bromsgrove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bromsgrove, Worcestershire, England 03/19/2025 03:15

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bromsgrove, Worcestershire, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Dudley, Redditch, Smethwick, Brierley Hill, Solihull, Stourbridge, Worcester, Oldbury and Bromsgrove.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

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Virgin Media Issues Reports Near Bromsgrove, England

Latest outage, problems and issue reports in Bromsgrove and nearby locations:

  • a_Muss60 Andy (@a_Muss60) reported from Solihull, England

    @virginmedia Sorry for my delay as I'm being treated for a heart attack I had on Valentine's day. When I tested and found v low speeds I could not connect to any internet, so I used my mobile 3g service to check for Virgin internet issues, which came back no issues in my area.

  • PhilTonks2 Phil Tonks (@PhilTonks2) reported from Dudley, England

    @alexfenlon @TalkTalk @virginmedia If they mess me about, I'll simply move. I was lied to, ignored and never resolved with @TalkTalk - and they have the cheek to send me rubbish about how they "miss" me. Try doing anything with 0.3mbs.

  • karriecheer ♥ Karina Aura ♥ (@karriecheer) reported from Birmingham, England

    @virginmedia It says no known issues

  • violah31 Carol Herbert (@violah31) reported from Birmingham, England

    @virginmedia I’ve been trying to tell @virginmedia but the process is so complicated I was losing the will to live. Staff #rude and #persistent

  • ManStickCar Louis @ MyBusyMind (@ManStickCar) reported from Birmingham, England

    @VirginMobile @virginmedia proved to me that they don’t do customer service. We waited a month for a phone sent to a wrong address, & then had to collect it ourselves. We also proved the phone had a fault from the start, but now we’ve been told to claim on insurance and pay £125!

  • rich_pemberton Rich Pemberton (@rich_pemberton) reported from Solihull, England

    @virginmedia land line and internet is fine however we have 2 mobile phones and neither can make a call can you confirm if there is an issue as there is no answer from the call centre

  • Georgekafetzis George Kafetzis (@Georgekafetzis) reported from Birmingham, England

    @virginmedia They don’t understand what you are saying to them. I had to say my postcode 5 times phonetically. Also on the phone for 45 minutes with no resolution. #badtimes

  • Caitlin__Wilson Caitlin Wilson (@Caitlin__Wilson) reported from Birmingham, England

    @virginmedia is actually the worst. Imagine paying money for WiFi which goes off multiple times a day and is slow even when it’s running well🥴

  • edbaker1965 Ed Baker (@edbaker1965) reported from Redditch, England

    Well that call to @vmbusiness about #VirginMobile has seriously made me reconsider being a customer #Rude #Unhelpful and unable to offer any support other than ring Mon-Fri 8-6 HELLO business works 24x7 #21StCentury

  • PhilTonks2 Phil Tonks (@PhilTonks2) reported from Dudley, England

    @alexfenlon @TalkTalk @virginmedia I sincerely hope you don't end up with a fault. I was with @TalkTalk for many years until a fault last year. Quite honestly the worst company of any description I have ever dealt with. Totally failed to resolve, now much happier on @virginmedia

  • BenLimehouse Ben Limehouse (@BenLimehouse) reported from Redditch, England

    @virginmedia I'm an existing customer, I've been with you for coming up 2 years. The colleague I dealt with was so unhelpful and just told me to call back on the 16th. I have a back up plan anyway as I've just spoken to sky and can get a 80mb for £25. I can afford the 20mb loss for £34 saving

  • iamsteadman Mark Steadman (@iamsteadman) reported from Birmingham, England

    @virginmedia Hey, turns out you never DMd me. It was a scam artist and I narrrowly avoided getting my card details stolen (although I did give away my home address before I checked the username). That’s not on you; but thought you should know.

  • Sammykins9486 Samantha (@Sammykins9486) reported from Birmingham, England

    @virginmedia I just cannot find a link to speak to anyone online at all, regardless of whatever issue I click first

  • EgglestonMathew Mat 🏳️‍🌈 (@EgglestonMathew) reported from Birmingham, England

    @virginmedia That’s says no known issues. So I think there’s an issue with that too. Broadband doesn’t appear on any searches it’s like it’s disappeared . There’s an engineer coming tomorrow

  • a_Muss60 Andy (@a_Muss60) reported from Solihull, England

    @BluenoseBeau @virginmedia I have 100mbs supply, over 6 months max received 76.4 for one test soon back to mid 20-30 worst being 0.7 I wouldn't mind so much if it was running at Ave 75%, not when it's seems to be around 35% mark. Oh it's constantly dropping the wifi too!

  • goingabitgrey John McKeon (@goingabitgrey) reported from Birmingham, England

    @brumcyclist It’s a good haggling tool when trying to get the price down with virgin media

  • violah31 Carol Herbert (@violah31) reported from Birmingham, England

    @virginmedia has terrible customer service. I’ve spoken to 3 people and still can’t leave #cancelation #held_hostage 😡

  • BenLimehouse Ben Limehouse (@BenLimehouse) reported from Redditch, England

    @virginmedia I have already called that number this morning. They told me there was no available deals. I've put a note in my diary to call back on the 16th. I'm not holding out much hope though considering the poor experience I've had today. I wanted to sort it today on my day off.

  • evansaviography Andrew Evans (@evansaviography) reported from Solihull, England

    @virginmedia @siandsal Well here in Solihull 120miles north no one on Virgin has a mobile signal either!!!

  • BigBraLady Karen Tomalin (@BigBraLady) reported from Dudley, England

    Intermittent broadband, no phone line and unable to log into the @virginmedia on line account as we don’t exist. Puts the tin lid on A completely crap day.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JayboSaltero JJS (@JayboSaltero) reported

    @virginmedia Done nothing! I want someone to call me about this as a matter of urgency otherwise I will take this complaint directly to Ofcom. It’s absolutely disgusting

  • Lee23881325 Lee (@Lee23881325) reported

    Virgin media crap. Arrange for new device to be deliver Saturday wait in all day no show wait half a day Sunday still no show ring up make z complain not interested, get complaint number, they are that uninterested in Complaints they emailed to say they have closed the complaint

  • dollynoocat Dollynoocat (@dollynoocat) reported

    @virginmedia Cannot access page that will tell me if there's an issue in my area so no idea.

  • Zoompad Zoompad DANCER OF JOY #FreeJulianAssange (@Zoompad) reported

    @virginmedia Them a bill for the landline. Trying to ring up customer services is a bad joke, it takes for ever and often it's some unhelpful arrogant person on the other end. Enough is enough already!

  • Jimxdre 🧚🏼‍♀️💜✨ (@Jimxdre) reported

    @virginmedia Whats happening in the EC1Y area??? I have a university deadline!!!!!!!! The internet is not working at all, the admin page just says there’s a problem that can’t be fixed????

  • IanBeale3000 The ghost of Ian Beale (@IanBeale3000) reported

    @virginmedia @AustinTimon Website to check issue not even working for me.

  • Flip855 Phil (@Flip855) reported

    @virginmedia have had a contract with you since Dec 2021. In that time you have been unable to provide your Virgin Go service. You are in breach of contract and I would like to terminate ASAP. Who do I speak to?

  • ModiMotion Modified Motion (@ModiMotion) reported

    @virginmedia So clearly you couldn’t help bit useless really, use the Online chat on your website then points you to WhatsApp, to be told there’s no technicians that use this and you have to call a premium rate number, #virginmedia #fail

  • Zoompad Zoompad DANCER OF JOY #FreeJulianAssange (@Zoompad) reported

    @virginmedia I've been a customer of Virgin for 20 years and complained of shoddy treatment no end of times. I finally decided to leave, having my landline cut so the only number I could call was Virgin was the last straw. It's disgusting to treat people like that and have the cheek to send

  • LauraEJohns Laura Johns (@LauraEJohns) reported

    @virginmedia Are you having issues with VM email please? Cannot access on any device.