Virgin Media outages and service status in Bromsgrove, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Bromsgrove, including 0 direct reports.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bromsgrove, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bromsgrove, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at Virgin Media
Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Bromsgrove, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Smethwick, Redditch, Dudley, Solihull, Rowley Regis, Halesowen, and Stourbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
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Internet | 2 hours ago |
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Birmingham
|
Wi-fi | 2 hours ago |
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Birmingham
|
TV | 6 hours ago |
|
Oldbury
|
Internet | 17 hours ago |
|
Oldbury
|
Wi-fi | 22 hours ago |
|
Birmingham
|
Internet | 24 hours ago |
Community Discussion
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Virgin Media Issues Reports Near Bromsgrove, England
Latest outage, problems and issue reports in Bromsgrove and nearby locations:
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Neil A (@Neil982) reported from Birmingham, England@virginmedia hi Virgin, I've come to the end of my 18 month broadband/TV contract and I'd like to cancel please. How do I go about that? Thank you.
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dean condliffe 🏴 (@DeanCondliffe) reported from Birmingham, England@virginmedia Poor internet. 500+ disconnections in a week when I’m paying for the highest package. Tried to downgrade package to save money, told I can’t. List is endless & all on file, supposedly!
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Aqeel Butt (@akz147) reported from Birmingham, England@virginmedia here’s my complaint reference .. C-280522210 .. let me know how much of a shite you still don’t give.. you over charged me again after telling me you’re not.. you’re worse the @BorisJohnson #broadband #virginmedia
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Lil (@_lilymarsden) reported from Dudley, England@virginmedia Hi John, my wifi has gone down 4 times since last night, we’ve reset it on the box twice this morning alone and it still keeps dropping … can’t get through to anyone on the phone and website says they won’t send anyone out for another 24 hours and only if the wifi stays down ???
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Cara (@Cara_L_RN) reported from Dudley, England@virginmedia I’ve been back as a customer with you for only 1 week, and already a multitude of issues. Currently, the absolute dysfunction of your app and website meaning I can’t access anything. Not even to find a number to call. #frustrated
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Howard Martin 🇺🇦 (@HJMKent) reported from Kidderminster, England@virginmedia Just to let you know I was billed by you for Netflix on 10 June, the subscription was not paid to Netflix by you - so they cancelled my account! You owe me a refund please! Also this was a issue as far back as May & Virgin were saying "they were addressing it" Still are it seems!
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dean condliffe 🏴 (@DeanCondliffe) reported from Birmingham, England@virginmedia No. This whole conversation is about VM saying they will contact me to discuss my complaint and VM thinking it’s ok not to call and the complaint will just fizzle out. Do you have an email address I can write to please?
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Howard Martin 🇺🇦 (@HJMKent) reported from Kidderminster, England@virginmedia I've rebooted the box & it's resolved the issues with the Apps - thank you - however it doesn't explain why my Netflix subscription has been removed from my service package and bill, which presumably happened before the problems started yesterday late afternoon accessing Apps?
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Roger Leitch (@notdodgy) reported from Solihull, England@virginmedia Postcode was entered and I was logged in. Running a test reported no problem.
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Roger Leitch (@notdodgy) reported from Solihull, England@virginmedia our broadband is down flashing green light. The service page has a fault shown but check status says its working fine. You need diagnostics for your diagnostics...
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Clare (@meclareyb) reported from Birmingham, England@virginmedia you claim we get 100 whatever’s per second. So tell me. Why my internet doesn’t work. I can’t stay on a zoom as my “internet is unstable” and live tv “jumps” not streams. You sent somebody to resolve last time. It’s now repeated this behaviour again. Why do that?
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Cara (@Cara_L_RN) reported from Dudley, England@virginmedia Just being able to access pages for support and settings etc. lots of “oops” errors and not loading. This is a small issue, speeds around the house are not good either. Disappointing.
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Howard Martin 🇺🇦 (@HJMKent) reported from Kidderminster, England@virginmedia There are no local problems - I checked yesterday - also my account detail's show my next Virgin bill due next week has had the Netflix subscription removed by you & my Netflix account shows it was last paid in May. I'll try a reboot & see what happens - thank you
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Clare (@meclareyb) reported from Birmingham, EnglandVery pleased to publicly announce we are leaving virgin media. I have never known such a diabolical internet service - current situation our 100mb per whatever it is means our internet is unstable for any zoom session. Utterly ridiculous. Hoorah for us 🙌🏻
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dean condliffe 🏴 (@DeanCondliffe) reported from Birmingham, England@virginmedia They lied and told me that they had called the house phone. They hadn’t. They updated my contact number to my mobile. I chased this 4 days later and was told my number had been updated and the complaint was still open and I will receive a call. Guess what?
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Aaron (@AaronAlluyn) reported from Birmingham, England@virginmedia @itsonlymegs virgin says tv had issues but nothing about internet.. Our internet has been unusable all week, I've been unable to attend any work meetings due to the extremely poor internet quality.. So what's up with that, whole week of trouble but guess I'll just pay as usual..
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dean condliffe 🏴 (@DeanCondliffe) reported from Birmingham, England@Kimothy_roll @virginmedia @Ofcom It’s just really poor customer relations. To not respond to a complaint. Only interested in taking your money, once they have that they no longer care.
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Howard Martin 🇺🇦 (@HJMKent) reported from Kidderminster, England@virginmedia I'd like to know why you discontinued my Netflix subscription? The service just stopped but I didn't cancel it? It was paid for in June but there is no charge due to be made in July! It was connected up to Sunday but today I just got a message asking me to rejoin?
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Roger Leitch (@notdodgy) reported from Solihull, England@virginmedia once again on demand not working. How are you supposed to watch a sky movies film when it stops every 10 seconds to spin a wheel for 10 seconds. Service checker says its fine and the box has been rebooted.
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Roger Leitch (@notdodgy) reported from Solihull, England@virginmedia It's not faulty. It's not a wifi or broadband issue. You don't have enough backhaul capacity.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rich (@citizensmitty82) reported@virginmedia Please help, can someone contact me to resolve a problem with my contract. I agreed one price and being charged another. Your team will not help me and don’t seem to understand.
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Alan Pogson (@bazza77) reported@virginmedia I’ve tried the ‘fix’ for this since Saturday, it’s a hard drive fault and the agent couldn’t tell me this or arrange a new box, I now have to wait for a phone call for an engineer to tell me it’s a hard drive & I need a new box !!!
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Joe Coyne (@JoeCoyne) reported@virginmedia Your engineer visited on Friday and had to replace the router as it was faulty. I would expect you to provide a partial refund for the service I have been unable to use for the past 3-4 months
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Dominic Hanley (@Dominiho7) reported@virginmedia Same network, through my laptop
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Tilak Jagatia (@TilzJ) reported@virginmedia my internet has suddenly gone down in Ruislip. Service checker isn’t clear whether it’s an outage or down to our address only
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Lx (@r_lidx) reported@virginmedia things had to be moved around! Time taken off work, Making sure someone will be home waiting for the installation to be done. Only to be told. ‘It’s cancelled and we can not provide you with any other dates’ this is ridiculous and your service is BEYOND APPALLING
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Robin Johnson (@robintjohnson8) reported from Coventry, England@virginmedia As I am a sane human being, I’ve already looked online for help. Why answer like this - an obvious bot response. ??
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Rawkeyofficial (@Rawkeyofficial1) reported@virginmedia Yes called the line no known issues ran line test no know issues. Strange
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Tony (@cooney1875) reported@virginmedia there seems to be a problem with your broadband in Bradford, no network all morning, could you please shed some light on this? Much obliged.
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Jan Smith (@palmsvilla) reported@virginmedia Today is my fibre phone switch over day and it has not gone well -no phone line - no help from anyone at virgin -can anyone sort this for me and if so how do I get in touch