Virgin Media

Virgin Media Outage Report in Bromsgrove, Worcestershire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bromsgrove, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bromsgrove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bromsgrove, Worcestershire, England 03/18/2025 16:30

March 18: Problems at Virgin Media

Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bromsgrove, Worcestershire, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Dudley, Redditch, Smethwick, Brierley Hill, Solihull, Stourbridge, Worcester, Oldbury and Bromsgrove.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bromsgrove, England

Latest outage, problems and issue reports in Bromsgrove and nearby locations:

  • bevvyxo_ ✨ Hannah ✨ (@bevvyxo_) reported from Solihull, England

    Spent 45 mins on the phone to @virginmedia to agree a new contract. I didn’t receive the confirmation email as agreed so rang up to check only to be hold there was no record of it and they couldn’t honour it. 10/10 customer service there 🙄

  • EgglestonMathew Mat 🏳️‍🌈 (@EgglestonMathew) reported from Birmingham, England

    @virginmedia It’s been an issue since we had it installed . Had 3 engineers visit. Never works at full speed

  • unit_1974 🐺Wolfish (@unit_1974) reported from Birmingham, England

    @ChrisScottBtn I’m fed up of this process year on year with an ongoing problematic service. Three complaints, two left unanswered. And then the onus is on you to chase! I cannot be bothered with them anymore. That’s the level customer service I’ve come to expect from @virginmedia now.

  • markshawnwo mark shaw (@markshawnwo) reported from Birmingham, England

    @virginmedia internet down in Birmingham checked with reported issues and not known anything else reported it

  • hiltonleanne79 Leanne (@hiltonleanne79) reported from Birmingham, England

    @virginmedia I’m sure you’re really sorry...sorted now without any help from yourselves. I do hope your CEO is aware of how shockingly abysmal your customer service is and I speak from experience.

  • BrummieGem Lady Gemma (@BrummieGem) reported from Solihull, England

    @virginmedia need to change their hold music - I’ve just listened to the same song 3 times!!! 😤 I’m sure they just want me to put the phone down!!! 🙉

  • TheCarlFord Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported from Kinvere, England

    I can’t call you because @ThreeUKSupport are providing a crap service and have been for 3 weeks because of a bit of rain! Time to have a chat with @virginmedia @O2 @VodafoneUK I think, neither #Sky not #Three value customers. @Three_Is_Broken

  • tonymartin82211 tonymartin (@tonymartin82211) reported from Birmingham, England

    @virginmedia up to their scams again and when you get through all the button pressing on the phone and are past from one to another then when you start asking questions they hang up .

  • unit_1974 🐺Wolfish (@unit_1974) reported from Birmingham, England

    @BankerJase @virginmedia I’ve yet to deal with a Virgin Media team that provide decent customer service. Which is why I’ve given up on TV/Telephone. Broadband will only last if they maintain a service.

  • carl_morgan3 carl morgan (@carl_morgan3) reported from Solihull, England

    @virginmedia is there an issue with services in the B90 area. Cheers

  • scgough §↯mØn (@scgough) reported from Birmingham, England

    Anyone else experiencing DNS issues for certain sites. UK based. I’m getting unresolved errors via virgin media net but ok via mobile data. #dns #networking

  • unit_1974 🐺Wolfish (@unit_1974) reported from Birmingham, England

    @Poxo01 We have been battling rising costs and poor service with @virginmedia for years. Have argued down the contract repeatedly due to issues. Just got the internet and home control stable again and then get another price increase letter. Fed up with them.

  • EvanD Evan Davis (@EvanD) reported from Birmingham, England

    @virginmedia It’s only been in the past few weeks that it’s gotten so bad. I was getting updates 2 weeks ago from @EE saying they were doing work in my area, but have heard nothing since. Shame you don’t have wi-fi calling

  • Kal_Ajimal Kal Ajimal (@Kal_Ajimal) reported from Solihull, England

    How hard is it to report a problem to my landline telephone @virginmedia totally ridiculous been on hold 30 minutes

  • hiltonleanne79 Leanne (@hiltonleanne79) reported from Birmingham, England

    Does anybody actually work at @virginmedia Customer Services! Have been on hold for over 20 mins on phone and is the second time I’ve had to call, no response on messaging either! Can anyone from @virginmedia assist before I raise this further with CEO @TomMockridgeVM

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @virginmedia Tried the text service. No response. So in the unlikely event of an engineer visit later, at least I tried.

  • corbettcollins Ash Corbett-Collins (@corbettcollins) reported from Birmingham, England

    @gaz112 @virginmedia That'll be the same @virginmedia that sends passwords out by post, complete with other sign in information. They're pretty much a joke at this point.

  • gjw1603 Gary Webber (@gjw1603) reported from Birmingham, England

    @virginmedia Price rises, overseas call centers, the time spent on the phone listening to the nausiating voice. Suggest you look at social media and learn about your shocking reputation and customer service. Im out !!

  • EvanD Evan Davis (@EvanD) reported from Birmingham, England

    @virginmedia I’ll try texting. I only have 1 bar of signal

  • 2108blondie Sasha Swapp (@2108blondie) reported from Birmingham, England

    @virginmedia Used to work for the company know all about rebooting after a fix. Just done *** and TiVo box again whilst still waiting for someone to answer the phone and it still doesn’t work. Absolutely shocking

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jizzygelespi Jizzygelespi (@jizzygelespi) reported

    @virginmedia I've had the problem since the 5th of December 2020 and every time I call I get a different answer or no answer at all, it's quite frustrating.

  • trymedo Tom Dyer (@trymedo) reported

    @ColinTDF @123reg I've not used them for about 10 years. They are the most unreliable domain registrar ever and in the same league as Virgin media for **** support.

  • davidbrown1982 David Brown (@davidbrown1982) reported

    @virginmedia Spoke to a manager finally. Couldn’t care about my issue! Wonderful!

  • DonnaScroonie Donna Taylor (@DonnaScroonie) reported

    @virginmedia Yeah after being a customer for many years didnt know if you change your package your now in another contract? You are unable to supply me at my new house so why am I having to pay??? Shocking.

  • dapper_dan83 Daniel Davies (@dapper_dan83) reported

    @virginmedia I’ve requested that my telephone number remained the same when I changed my contract and it’s been two weeks now and no change. When I call up someone says it will be done in 48 hours and it never happens.

  • kn8_____ killa (@kn8_____) reported

    I wish @virginmedia never existed as an internet service provider

  • ionasurveyor Iona 👷🏻‍♀️ (@ionasurveyor) reported

    @virginmedia It’s not something I am willing to disclose publicly but given I’ve raised a complaint almost 5 weeks ago and you promise to come back to me in 28 days, I will take it further.

  • AlexInstone Alex Instone (@AlexInstone) reported

    @virginmedia why have you left me without wifi for over 30 days, then give me mobile wifi as a solution, then charge me £160 to leave the mobile wifi even though the sales assistant told me that i wouldn't have to pay anything. It's only taken me 14 hours on the phone to no fix

  • gammagemmagamma gammagemmagamma (@gammagemmagamma) reported

    @virginmedia Thanks, can't you just pass this on to someone who can look me up from my customer number and send me the correct contract? That is all I want, I don't want to spend ages on the phone or webchat explaining.

  • gammagemmagamma gammagemmagamma (@gammagemmagamma) reported

    @virginmedia Ok. It would be a much better service if you could contact customer services yourself. I expect they have been trained to add on a this small amount in the knowledge that most people won't bother spending ages on the phone challenging £3 a month!