Virgin Media Outage Report in Kinvere, Staffordshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kinvere, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kinvere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Kinvere, Staffordshire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Walsall, Oldbury, Wolverhampton, West Bromwich, Dudley, Wednesbury, Bilston, Smethwick, Willenhall, Rowley Regis, Halesowen, Stourbridge and Brierley Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Walsall |
Wi-fi | |
| Birmingham |
TV | |
| Oldbury |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kinvere, England
Latest outage, problems and issue reports in Kinvere and nearby locations:
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W1NGNUT
(@Rob_Hicks) reported
from
Birmingham, England
@virginmedia Doesn't matter now, we've terminated the contract and joined Three home broadband. I just think it's disgusting that a customer of over 10 years doesn't get offered a deal as good as a new customer.
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Clare
(@meclareyb) reported
from
Birmingham, England
@virginmedia you claim we get 100 whatever’s per second. So tell me. Why my internet doesn’t work. I can’t stay on a zoom as my “internet is unstable” and live tv “jumps” not streams. You sent somebody to resolve last time. It’s now repeated this behaviour again. Why do that?
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Aaron
(@AaronAlluyn) reported
from
Birmingham, England
@virginmedia @itsonlymegs virgin says tv had issues but nothing about internet.. Our internet has been unusable all week, I've been unable to attend any work meetings due to the extremely poor internet quality.. So what's up with that, whole week of trouble but guess I'll just pay as usual..
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Howard Martin 🇺🇦
(@HJMKent) reported
from
Kidderminster, England
@virginmedia There are no local problems - I checked yesterday - also my account detail's show my next Virgin bill due next week has had the Netflix subscription removed by you & my Netflix account shows it was last paid in May. I'll try a reboot & see what happens - thank you
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Nick Bryant
(@badsneaker5) reported
from
Broseley, England
@TalkTalk @virginmedia despite MANY phonecalls and promises from yourselves you have failed to transfer my landline number of 50 years from Talktalk to Virgin. SOMEONE PLEASE HELP!
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R Joberns
(@rjoberns) reported
from
Halesowen, England
@virginmedia service status checker ……… nope, That’s not working either
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Mathew
(@all_day_) reported
from
Birmingham, England
@virginmedia hey guys whatever I try to play back or if I rewind live tv to play back the boxing is terrible so much so you’re unable to watch the programme. The wires are all connected fine and all other internet devices are fine. What’s the issue?
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Riz 🌹🇬🇧
(@___Mezzala) reported
from
Birmingham, England
@AGJ27_ @TwiitterJo @virginmedia Ours has gone down… Again. The 5th time this evening. I’ve had enough of this ****. Genuinely can’t wait to leave. Never experienced such awful service in my life.
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Stu99746
(@stu99746) reported
from
Wolverhampton, England
@virginmedia internet down since 2120pm WV6 postcode. Any ETA VM?
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Riz 🌹🇬🇧
(@___Mezzala) reported
from
Birmingham, England
CANNOT WAIT until we leave @VirginMedia in a few months time. Non stop internet issues for months now. I’d urge everyone to swerve Virgin Media. Better companies out there who do more and cost less.
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Cara
(@Cara_L_RN) reported
from
Dudley, England
@virginmedia Just being able to access pages for support and settings etc. lots of “oops” errors and not loading. This is a small issue, speeds around the house are not good either. Disappointing.
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Jean Thierry 💙
(@MutliRaceMan) reported
from
Birmingham, England
@KellyQuilt @virginmedia Virgin are hopeless for ease of contact. My daughter was with them and the service wasn’t at all good. This nonsense about calling them at a time to suit them is just ludicrous. They need to admit that they (& others) don’t staff adequately to suit their customers convenience. 🤬
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Lil
(@_lilymarsden) reported
from
Dudley, England
@virginmedia Hi John, my wifi has gone down 4 times since last night, we’ve reset it on the box twice this morning alone and it still keeps dropping … can’t get through to anyone on the phone and website says they won’t send anyone out for another 24 hours and only if the wifi stays down ???
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claire smith
(@clairado77) reported
from
West Bromwich, England
@vmbusiness internet is down but have wifi? Business name C D Morris & Sons ltd, 97 Kent road, Wednesbury, Ws10 0sy
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claire smith
(@clairado77) reported
from
West Bromwich, England
@vmbusiness our internet is down but we have wifi? No sky catchup. What’s going on?
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Howard Martin 🇺🇦
(@HJMKent) reported
from
Kidderminster, England
@virginmedia Just to let you know I was billed by you for Netflix on 10 June, the subscription was not paid to Netflix by you - so they cancelled my account! You owe me a refund please! Also this was a issue as far back as May & Virgin were saying "they were addressing it" Still are it seems!
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Howard Martin 🇺🇦
(@HJMKent) reported
from
Kidderminster, England
@virginmedia I'd like to know why you discontinued my Netflix subscription? The service just stopped but I didn't cancel it? It was paid for in June but there is no charge due to be made in July! It was connected up to Sunday but today I just got a message asking me to rejoin?
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Howard Martin 🇺🇦
(@HJMKent) reported
from
Kidderminster, England
@virginmedia I've rebooted the box & it's resolved the issues with the Apps - thank you - however it doesn't explain why my Netflix subscription has been removed from my service package and bill, which presumably happened before the problems started yesterday late afternoon accessing Apps?
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Daz (Oaky) Holdcroft
(@dazholdcroft1) reported
from
West Bromwich, England
@virginmedia Well if it’s so far taken 5 years I’d say it’s never going to happen surly
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Clare
(@meclareyb) reported
from
Birmingham, England
Very pleased to publicly announce we are leaving virgin media. I have never known such a diabolical internet service - current situation our 100mb per whatever it is means our internet is unstable for any zoom session. Utterly ridiculous. Hoorah for us 🙌🏻
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Phil Down (he/him)
(@phildown4) reported
@virginmedia Can I ask you to call him and assist him then? If not sounds like you are losing a faithful customer over a SIM card!
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Steve Fair
(@HornchurchSteve) reported
@virginmedia You know what. I think we're done with Virgin. We were told we'd get the rewire appointment straight away and we're still sat there with no TV, no phone, no broadband and wires hanging out (which ain't great with kids around - even if they're "safe", we have to treat them as not.
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Emily
(@emblythx) reported
@virginmedia Can you direct me to where I would find my customer reference number to create the label? It isn’t listed anywhere on my account or on any mail you have sent me.
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A742321
(@HarbourAdam) reported
@virginmedia management …..thank you to your uk staff! There are some real good people who work for you but they are severely let down by your telephone system and “overseas” staff. Take a leaf from @Plusnet and use uk staff to provide all your customer service.
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Matthew Ladbrooke
(@Lad6rooke) reported
@virginmedia appauling service, sworn at and hung up on by one of your phone agents. What kind of people are you employing. Your career page says ‘We’re building connections that really matter’ So I don’t matter? @richardbranson
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Simon
(@BarryShawkins) reported
@virginmedia are you aware of broadband issues in E10 area? Ours dropped about an hour ago.
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Gray
(@grauerschinken) reported
@MartinSLewis Hi Martin, is it fair that you can sign up for broadband/TV services online but when you want to cancel you cannot do this through your online account and have to call? With @virginmedia we’re going through really long waits and then cut off whilst being transferred
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Cavade🧸
(@JadeMarieCC) reported
@virginmedia is there an online way to cancel this package as I do not want to sit on hold for hours
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Mohammad Khan
(@Kawsarkhan925) reported
@virginmedia After waiting 2 hours , it was a nightmare with virgin media, I will ask my family, friends, colleague and social media not to use virgin media, horrible
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Herman Yau
(@hhmy2020) reported
@virginmedia In accordance to Fibre Service T&C R.17 and definition of TLS in VM Automatic Compensation Scheme, my landlord is eligible for an early termination if this is not resolved by 8th July. As of now he is still demanding an engineer appointment with no avail. (2/2)