Virgin Media Outage Report in Kinvere, Staffordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kinvere, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kinvere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Kinvere, Staffordshire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Smethwick, Bilston, Wednesbury, Halesowen, Walsall, West Bromwich, Wolverhampton, Brierley Hill, Willenhall, Dudley and Kingswinford.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Kinvere, England
Latest outage, problems and issue reports in Kinvere and nearby locations:
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🐺WereWolfish
(@unit_1974) reported
from
Birmingham, England
I’ve now had two messages from @virginmedia threatening to Charge us for equipment WHICH WE HAVE ALREADY RETURNED! There is no way to respond to the message and I don’t like being threatened! You customer service is getting worse!
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Mark Edwards
(@mredwards) reported
from
Wolverhampton, England
@virginmedia Yes and all it did was tell me that our kitchen is a WiFi dead zone... The main issue is that we have loads of devices and I think we are overloading our hub’s capabilities.
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Richard hamilton
(@PhotographyWeb) reported
from
Birmingham, England
@virginmedia @MoneyTelegraph virgin media had me on the phone for one and a half hours And approximately fifty minutes of that was on hold of good as far as to say that virgin media is the worst large company I’ve ever dealt with
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Sharon Baker
(@DixeyBaker) reported
from
Birmingham, England
@virginmedia why can I never get through .... I get a letter saying please call us ...... 25 mins on hold so far .... so frustrating
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Grimm
(@grimm_karl) reported
from
Birmingham, England
@virginmedia Shocking customer service signed up a few weeks ago for fibre given an installation date called the day before to ask me when I would like to book the install then telling me they have a problem on the site and will get in touch in 7 days.
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J
(@jamies144) reported
from
Birmingham, England
@virginmedia That it can not login.
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Calum McGill
(@Cal1964) reported
from
Wolverhampton, England
@virginmedia Okay, we'll try again tomorrow. I'm sure you're aware I've lodged a complaint already as very unhappy with the level of service from your agents. I needed this sorting over a week ago and now Virgin have taken another £129 for another month🙄
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ooom
(@MidWorldMo) reported
from
West Bromwich, England
@SammyDamage Virgin media are an expensive shit show of a service I just want a 'strong and stable' WiFi signal in my bedroom. (See what I did there 😝)
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mo4g
(@mo4g_777) reported
from
Birmingham, England
@virginmedia has WiFi in perry barr gone down
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Calum McGill
(@Cal1964) reported
from
Wolverhampton, England
@virginmedia We were offered this and two boxes etc for £89...NINE DAYS AGO and then no one wanted to speak to us!!! Terrible service to a loyal Virgin customer of 8 years...robbery😠
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Saqib
(@Saq5000) reported
from
West Bromwich, England
@virginmedia Could you also tell me why I cannot stream recorded programs when I’m away from home as I am required to be on the same Wi-Fi network which kind of defeats the object
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🐺WereWolfish
(@unit_1974) reported
from
Birmingham, England
@pie1883 @virginmedia Already had multiple calls over years, with poor to not resolution of problems. Then hassle phone calls trying to get us to switch packages when we opted to cancel and failure to respond to complaints and such… It’s like being hounded.
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Lauren Glynn
(@glynn_lauren) reported
from
Birmingham, England
@virginmedia c130 issue is the name of my life. No network issues in my area, restart the box, every week anything longer than an hour on Netflix is unwatchable 😫
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Matt Smith
(@MattyladKRO) reported
from
Birmingham, England
@virginmedia It’s not about my package ...virgin will not show in HD they’ve told me ..so it’s down to you to answer...please
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Phil Tonks
(@PhilTonks2) reported
from
Dudley, England
@WalnutTalking Moved to Virgin Media from TalkTalk last month. Best thing I did. Quite honestly the worst company I have ever dealt with.
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Laura-Jayne Brushett
(@Lbacollections) reported
from
Birmingham, England
@SkyHelpTeam @virginmedia So 5 hours later and the rearranging of my house move has produced a "mismatch" on ur system meaning I have to wait 24hrs to ring u again and start over. What a terrible service!
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Richard hamilton
(@PhotographyWeb) reported
from
Birmingham, England
@virginmedia @MoneyTelegraph Virgin Media is the worst broadband and TV provider i have ever dealt with! Customer service is petulant and intentionally left me on hold until after closing hours the company over charged me by £30 and refused to give it back! I am disgusted
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Jane Campion Hoye
(@JaneCampionHoye) reported
from
Birmingham, England
@virginmedia obviously massive problems!! All services down for 2 days, now reinstalled but they've deleted my Sent box on their server so I can't email documents, badly affects work and no technical support. They just cut out and hang up!!!
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Verinderpal
(@VinCheema) reported
from
Birmingham, England
Broadband down @virginmedia been about 20 mins on hold and still waiting #CustomerServiceWeek
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mo4g
(@mo4g_777) reported
from
Birmingham, England
@virginmedia services for broadband once again not working B42,
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lucy Kempster 👱🏻♀️
(@Kemp9Lucy) reported
@virginmedia So what happens now? This has gone on long enough! The message said it will be fixed on 6 December, today is the 19th!! We NEED broadband back now, I run a small business and two family members work from home! We’ve had no callbacks or any help from your phone lines!!
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Victoria Kaye
(@vlkaye) reported
@virginmedia what awful behaviour! My email address was with them even after I moved to Sky. They told me I could keep my email address. Suddenly, with no warning they have frozen my email acc without warning and are keeping my emails unless I sign up with them again!
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Lisa
(@LisaRose1310) reported
@virginmedia my emails have been down all weekend. Even logging in via my internet browser I get “oops we can’t find what you’re looking for”?! What’s going on?
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Elizabeth Train
(@pug2black) reported
@virginmedia 03454541111 - I have a service call booked now for Thursday late, I’m supposed to be going away Thursday morning, after denying there were local issues tonight suddenly there are!
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Mike Batters
(@MikeBatters) reported
@virginmedia - 4 1/2 weeks on from the 1st failed install of a new 1GB business service. Today 2nd failed install and no contact from anyone about resolving this. Awful order management and customer service.
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Lorna Bennett
(@dooneyrocks) reported
@virginmedia The issue was you hadn't installed the outside box and no one checked
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Graeme Cobb 🇬🇧⚡️🚙
(@graeme_cobb) reported
@virginmedia I tried that and it’s what sends me in a never ending loop. The page yesterday attested to issues which the five emails from Virgin today confirmed were fixed. All I want to do is report a fault & I can’t. It needs investigating.
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Matt C
(@Mattcarter30) reported
@virginmedia No it's been the same since I signed up for the text updates, I would have thought a text update would have been keeping me updated even if it was too say sorry still the issue .........
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A Red Hen
(@redzieredz) reported
@virginmedia I do not want an engineer. I want everything disconnected and for virgin to cancel contract fee free. I can just stop paying and wait for bailiff letters then take you to small claims court with all my evidence for the last how many years!!! Judging by Twitter I am not alone
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Sam Lucitt-Rees
(@SamLucittRees) reported
@virginmedia hi, I rented Top Gun for £2.99 yesterday and now gone to watch it but not there. Please respond and arrange a resolution. Thanks