Virgin Media outages and service status in Tean, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Tean, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received Jul 5, 8:53 AM GMT+1.
- TV (83%)
- Internet (14%)
- Wi-fi (3%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Tean, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tean, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 9: Problems at Virgin Media
Virgin Media is having issues since 12:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Tean, England
The most recent Virgin Media outage reports came from the following cities: Stafford, and Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Stafford
|
Internet | 4 days ago |
|
Stoke-on-Trent
|
TV | 10 days ago |
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Stoke-on-Trent
|
TV | 11 days ago |
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Stoke-on-Trent
|
TV | 11 days ago |
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Stoke-on-Trent
|
TV | 11 days ago |
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Stoke-on-Trent
|
TV | 12 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Tean, England
Latest outage, problems and issue reports in Tean and nearby locations:
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Barry Williams (@BarryWi32733397) reported from Hixon, England@staffsbrewery @unicom @openreach I walked away from BT Infinity in my Hixon village as soon as Virgin Media was available the Service from BT was not good to say the least and i safe money with VM compared to my monthly charges from BT and Sky
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James Hope (@gingerjames1990) reported from Stoke-on-Trent, England@virginmedia hi can someone please message me?? I need help with my bill! You've been overcharging me every month for the last 12 months!!!
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Matt Harrison (@paramattharri84) reported from Stoke-on-Trent, England@KezMH @virginmedia The hardest part of the problem is actually gettong to speak to someone
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El 👸🏻 (@byellielouise) reported from Colwich, England@virginmedia I’d like to cancel my broadband installation
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Marcos Clowes FCILT (@MarcosJimClowes) reported from Stafford, England@virginmedia They refused to tell me as they said it contravened GDPR rules, I asked if they could tell me the minimum I needed to pay so as not to involve GDPR. They weren’t able to help.
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Emily-jaye collins. (@EmzeeJaye) reported from Stafford, England@virginmedia all of yesterday and still today I have no internet. It's been switched off, reset etc. Last month I went nearly a week without service. This needs resolving or I'm leaving.
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Alee (@AleeOwnzz) reported from Stoke-on-Trent, England@toastwiz @virginmedia Gotta be a pretty big issue to take 10 days Jesus
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StaffordBooks&Comics (@booksandcomics) reported from Stafford, EnglandRight in the middle of hosting a virtual pub quiz with friends from around the world and our WiFi with @virginmedia cuts out. It’s been fine all the way through lock down, unsure why these past few days it has been awful...#virginmediadown
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El 👸🏻 (@byellielouise) reported from Colwich, England@virginmedia No they didn’t. Seeing as I can’t get the issue sorted with yourselves I will be contacting my bank and instructing them not to take any payments from you via direct debit
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𝕸𝖆𝖙𝖙🏳️🌈 (@mbusby993) reported from Mow Cop, EnglandHey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.
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Andy Welsh 🍕 (@imandywelsh) reported from Stoke-on-Trent, England@virginmedia Don't worry you're rep is long gone! It was just the worst timing to rock up & block our extremely tight side road 👌🏻
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Emily-jaye collins. (@EmzeeJaye) reported from Stafford, England@virginmedia considering my number isn't on the directory and I've never given it out to anyone, it's funny how I am getting so many scam and cold calls.
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Chris Laws (@ChrisLaws1) reported from Cheadle, England@virginmedia please sort your service out... I have now been on the phone to you for almost an hour. The first person hung up on me, the second was rude and useless. All for £0.01 which I don't owe. No wonder the landlords are removing virgin from all of the apartments
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Ant Sheeran 🤙🏻 (@sh33ran7) reported from Stoke-on-Trent, EnglandGet priority tickets for Peter Kay virgin tell me as I’m a customer, yet I can’t even get on the O2 priority app. Sort it out @virginmedia @O2
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SBJ💙 (@SharonJukes) reported from Stoke-on-Trent, EnglandTwo days have now passed and they have heard nothing. They have no phone or internet and Dad is 80. Please can someone contact me and I will provide further details by DM. This is poor service for what you class as a vulnerable age group. I have tried to call you #virginmedia
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Stocky. (@StaffordTownUK) reported from Stafford, England@virginmedia what are you doing to resolve the broadband ongoing performance and outage issues I'm Stafford. Many people /sites complaining.
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Mark Kelly (@upthevale) reported from Stafford, England@virginmedia ... what’s going on with your service in Stafford?? ... not good enough!
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Andy Picken (@andyvic7) reported from Stoke-on-Trent, England@virginmedia I’m sick of resetting that hub it’s supposed to be 100mb fibre I had less trouble with my dial up! Do you supply boosters as you can take it out before I spend money to make up for your awful service
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LordBeerHunter 🇪🇺 (@LordBeerHunter) reported from Stafford, EnglandHere we go again @virginmedia, no WiFi randomly again! Although hardly ransom, it's a regular occurance. About time to stopped charging until you can provide a 24/7 service.
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Mike Hillman (@photo_bloke) reported from Stafford, England@virginmedia (3/3) I trust that when I call to cancel and switch, the call will be straightforward with no fuss and will be less than 2 minutes with no drawn out attempts to get me to stay
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Dowsett (@PeterDo19421129) reported@Ofcom Virginmedia now there is Terrible company. A fine won't do anything To them. I tried getting rid of Channels only to be told I have to sign up to a New 24 month contract. Corrupt as.
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Chris Newton (@chrisnewts) reported@virginmedia please help. I’m trying to reduce my mums package. She has Alzheimer’s disease. All she needs is a basic internet and phone . No tv. No Netflix. No TNT. For some reason every time I am offered a deal including all the things I do not need. Her bill is due to double
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Frazzz (@FrazzzYT) reported@virginmedia Oh it's eligible when the internet has been literally off for days and still says no fix. There was two weeks of up and down. Then it went off for half a day as you were "fixing it" now tis completely been off for days. Like come on now what am I paying for?
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PEER COMMUNITY HUB, Our Empowerment Zone! 🇨🇦✌️ (@p_communityhub) reportedVirgin Media was fined a record £28 million by the UK communications regulator, Ofcom, on July 8, 2026, for using deliberate tactics to trap customers trying to cancel their broadband, landline, or pay-TV services #News
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Ian F (@mashie1964) reportedI used to be with #VirginMedia for years. Service was poor, always having outages, sometimes for days. They’re the spivs of broadband communications. Now I see they’ve been caught abusing & trapping customers. Time they lost their licence to operate in the industry
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john (@Coleman48J) reportedOfcom has fined Virgin Media a record £28 million for repeatedly making it difficult for customers to cancel their contracts. The regulator found the company used "deliberate" tactics to delay or block millions of customer cancellations.
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Cristina (@9m0820qiao) reported🇬🇧Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_World_Iptv13 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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Rosario Munday (@RosMunday27) reported@virginmedia glad Virgin have been taken to task. It took me months to leave, services cut off for no reason, I'm disabled left me without a phone when I complained they would put me on hold and cut me off My last complaint wasn't even acknowledged let alone dealt with! Shameful
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Lyn Prodger (she/her) (@Prodgey) reported@virginmedia another estimated fix date for WD3 been and gone and still no resolution. It’s now been down for over 2 weeks. When will it be up and running. Don’t tell me to DM. I’ve tried countless times but get no response. Can I purchase a TP link and sim and get refunded
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irons1de (@irons1de1) reported@virginmedia @botbusta999 Haven’t you just received a fine because of this exact thing forcing people to stay with you when you are providing substandard service for ridiculous prices