Virgin Media outages and service status in Tean, England

Problems in the last 24 hours in Tean, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tean, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Tean, England

The most recent Virgin Media outage reports came from the following cities: Stoke-on-Trent, and Stafford.

City	Problem Type	Report Time
Stoke-on-Trent	TV	22 hours ago
Stoke-on-Trent	E-mail	3 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Tean, England

Latest outage, problems and issue reports in Tean and nearby locations:

• 
  Alee (@AleeOwnzz) reported 55 seconds ago from Stoke-on-Trent, England

  @toastwiz @virginmedia Gotta be a pretty big issue to take 10 days Jesus

• 
  Moorland (@moorland2) reported 1 minute ago from Endon, England

  @virginmedia trying to contact you and all I keep getting is a stupid repetitive bot

• 
  Mike Hillman (@photo_bloke) reported 5 minutes ago from Stafford, England

  And now @AmazonUK have managed to join @virginmedia on the list of companies who've managed to p**s me off today with poor service They all seem to forget who pays their bills....

• 
  J9PVFC (@J9PVFC) reported 5 minutes ago from Stoke-on-Trent, England

  @virginmedia recently downgraded my broadband package, but my Volt package hasn’t been reapplied to my account. Can you help as O2 show it’s active, but no options on your help site that direct me to someone to fix.

• 
  Daz (Oaky) Holdcroft (@dazholdcroft1) reported 6 minutes ago from Stoke-on-Trent, England

  @TerryBossons @virginmedia Since Covid no body answers phones any more crazy, shocking though that is @TerryBossons really bad costumer service and lack of information I had this with Sky very similar 2 very poor service providers with little thought of what’s going on in todays climate

• 
  Robot Monkey (@BeppoMonkeyBoy) reported 9 minutes ago from Bucknall, England

  @virginmedia shocking service already thinking of cancelling, and I’ve not even been setup yet. I’d avoid, maybe I’ll talk to the other fiber in my area, I think they are a lot cheaper.

• 
  El 👸🏻 (@byellielouise) reported 9 minutes ago from Colwich, England

  @FowlerLegend @virginmedia I’m just going round in circles. Hours of stress with it tonight. If I ever manage to get it cancelled I’ll never going near the company again

• 
  Matt Bennett (@MattBennett93) reported 11 minutes ago from Stoke-on-Trent, England

  @virginmedia Well do you not think if I'm only getting a service for 80% of the time, I should only be paying 80% of the bill?

• 
  Serenium (@serenium) reported 20 minutes ago from Stafford, England

  @williamtm @virginmedia 1&1, bt, EE, sky, zen and talk talk all support v6 afaik. The ONLY major (by number of subscribers) ISP that doesn’t is virgin. The smallest of the big 4 is talk talk and numbers 5-10 of the top 10 added together are still half the size of talk talk.

• 
  Moorland (@moorland2) reported 29 minutes ago from Endon, England

  We stopped paying @virginmedia the£90 for what in fairness was complete crap and have bought a Manhattan @FreeviewTV box and couldn’t be happier. We would never go back to virgin or sky for their overpriced TV service

• 
  Marcos Clowes FCILT (@MarcosJimClowes) reported 31 minutes ago from Stafford, England

  @virginmedia I’ve been through all of that. A totally useless service. I’ve asked to be mailed an account password. So I need to wait for that as they told me no other way to help.

• 
  CR #GTTO (@CraigST6) reported 32 minutes ago from Stafford, England

  @virginmedia @SkySports @SkySportsBoxing £26 for HD and so far the picture quality has been garbage. Pixilated every 5 seconds or so. Sort it out or refund everyone affected.

• 
  Andy Welsh 🍕 (@imandywelsh) reported 32 minutes ago from Stoke-on-Trent, England

  @virginmedia Don't worry you're rep is long gone! It was just the worst timing to rock up & block our extremely tight side road 👌🏻

• 
  Andrew Dickerson (@andy_dickerson) reported 37 minutes ago from Stoke-on-Trent, England

  Anyone know what on earth is going on with @virginmedia ATM last 2 days connections been up and down like a god knows what ?

• 
  dean condliffe 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DeanCondliffe) reported 39 minutes ago from Stoke-on-Trent, England

  @virginmedia John, please check my file. I’ve called several times, to be told somebody will contact you regarding your complaint. I ask to speak to a manger I’m told, none available. Appreciate this is not your fault buts it’s an utter **** show. I’ll let @Ofcom take the lead from here.

• 
  Alena (@AlenaCopeland_1) reported 53 minutes ago from Stoke-on-Trent, England

  @Turnerandhooch @virginmedia Shocking service they are

• 
  Tim Ray (@timothyray) reported 53 minutes ago from Tean, England

  @Cassetteboy @virginmedia Imagine being that crap a company that you don't realise the damage you do to @virginmedia's reputation when you piss off someone with 77k Twitter followers.

• 
  Marcos Clowes FCILT (@MarcosJimClowes) reported 54 minutes ago from Stafford, England

  @virginmedia They refused to tell me as they said it contravened GDPR rules, I asked if they could tell me the minimum I needed to pay so as not to involve GDPR. They weren’t able to help.

• 
  James Hope (@gingerjames1990) reported 55 minutes ago from Stoke-on-Trent, England

  @reddersmufc @Ofcom @virginmedia It's awful! I'm sick of calling customer services and getting through to someone who cannot understand basic English language and goes on talking about something else. Then try to speak to three different advisers to raise a simple issue/complaint and they refuse!

• 
  Andy Picken (@andyvic7) reported 57 minutes ago from Stoke-on-Trent, England

  @virginmedia just had the misfortune to speak to the rudest person ever whilst trying to sort out my abysmal connection speed when she put the phone down on me after a 20 minute wait!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sleepy (@Sleepyteacher3) reported 2 minutes ago

  @virginmedia Hello! I still haven’t had an activation email to be able to watch TNT through HBO App. I have TNT in my package. I have chatted on live chat to different people who keep saying ‘wait 24 hours for email’. 24 hours later… no email! Getting no support😔

• 
  Chris Love (@chrislove_89) reported 3 minutes ago

  @virginmedia 4x since I’ve moved across from BT, the service has been completely down in my area, this in space of just a few months. This has affected exam revision, kids bedtime routines, among other things. Terrible, pathetic service and can’t wait until my contract expires!

• 
  Karl Dyer (@KarlDyer15) reported 7 minutes ago

  @virginmedia maybe have the thickest staff known to man, my dad has issues from there end accessing his emails. They can send a complaint acknowledgment to his email he can’t access. May as well say you can’t be arsed to do your jobs! #clowns

• 
  Shaun (@shauny67) reported 13 minutes ago

  @QxPain_ @virginmedia Restart phone then should connect to WiFi ensure it connects to your network then test with opening a browser and running a speed test

• 
  Jags Arthurson (@JagsArthurson) reported 14 minutes ago

  @briavelsjon @virginmedia @BBCNews I couldn't make it work The Virgin technician couldn't make it work I reckon it doesn't work I'm willing to be proved wrong

• 
  fran (@Jolilfred) reported 16 minutes ago

  @LapChallenge The commentators are the worst I’ve ever heard, just talk waffle. Also see more of them than the actual sports. Where’s the options to watch different events? I thought it was an option but doesn’t work for me at all on virgin media annoying af

• 
  The Way We Will Be (@TheWayWeWillBe) reported 16 minutes ago

  @virginmedia so cross with you again today Not only is the broadband up and down as usual (but tests show fine) but you won’t allow me to log in from my Apple Mac and you won’t allow me to update parental controls Useless

• 
  Robby Yung ⦿⦿⦿ (@viewfromhk) reported 20 minutes ago

  @0xsachi I think "moat" is just a polite way of saying monopoly. First mover advantage builds a brand and customer stickiness, and I think this should be the goal, personally. But all these anti-competitive practices like making cancelling services ridiculously hard (hello @virginmedia ) or walling the garden once you get enough users (hello @facebook Open Graph) should be cracked down on, in my opinion.

• 
  Ermito Fernandes (@ErmitoF) reported 22 minutes ago

  Frustrating internet outage all day from @virginmedia while neighbors stayed connected! 😡 ​Had to cancel crucial work meetings and risk client deadlines with zero proactive suppor from service provider. ​Anyone else experiencing selective blackout?

• 
  christopher john (@chriscj1065) reported 28 minutes ago

  @virginmedia Could you please send me details to who i should log a complaint.