Virgin Media

Virgin Media Outage Report in Tean, Staffordshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Tean, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Tean, Staffordshire, England 10/08/2025 05:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Tean, Staffordshire, England

The most recent Virgin Media outage reports came from the following cities: Stoke-on-Trent, Stafford and Newcastle under Lyme.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Internet
United KingdomStafford Phone
United KingdomStoke-on-Trent Wi-fi
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent TV

Community Discussion

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Virgin Media Issues Reports Near Tean, England

Latest outage, problems and issue reports in Tean and nearby locations:

  • photo_bloke Mike Hillman (@photo_bloke) reported from Stafford, England

    @virginmedia If you really wanted me to stay and you valued me as a customer you would have respected my original request when i was first called and we wouldn't be here now Learn the lessons from this - do what customers ask show them some respect and stop bothering them with unwanted calls

  • photo_bloke Mike Hillman (@photo_bloke) reported from Stafford, England

    @virginmedia (3/3) I trust that when I call to cancel and switch, the call will be straightforward with no fuss and will be less than 2 minutes with no drawn out attempts to get me to stay

  • andyvic7 Andy Picken (@andyvic7) reported from Stoke-on-Trent, England

    @virginmedia just had the misfortune to speak to the rudest person ever whilst trying to sort out my abysmal connection speed when she put the phone down on me after a 20 minute wait!!

  • andyvic7 Andy Picken (@andyvic7) reported from Stoke-on-Trent, England

    @virginmedia I’m sick of resetting that hub it’s supposed to be 100mb fibre I had less trouble with my dial up! Do you supply boosters as you can take it out before I spend money to make up for your awful service

  • Tiny_Tog Tiny Tog (@Tiny_Tog) reported from Stoke-on-Trent, England

    @virginmedia @virginmedia I’m glad it sorted itself out as the customer service woman said id need a new hub which she said she’d order and would arrive Tuesday (6/8/19). Which it hasn’t. I’m glad I didn’t need it #virginmedia

  • Tiny_Tog Tiny Tog (@Tiny_Tog) reported from Stoke-on-Trent, England

    Still no tv or broadband. Rang again 24mins to answer to be told id be without service til Tuesday/Wednesday, when a new hub could be delivered #virginmedia #nothappy #lookingfornewprovider

  • demonbaz666 bazza baz (@demonbaz666) reported from Stoke-on-Trent, England

    Internet is shit will be streaming sum time tonight fking virgin media r shit

  • photo_bloke Mike Hillman (@photo_bloke) reported from Stafford, England

    And now @AmazonUK have managed to join @virginmedia on the list of companies who've managed to p**s me off today with poor service They all seem to forget who pays their bills....

  • jcanlas159 j (@jcanlas159) reported from Stafford, England

    @virginmedia No difference. We do have an engineer booked in but just trying to understand the issue. The router page shows the Broadband reading (Access Denied) errors

  • photo_bloke Mike Hillman (@photo_bloke) reported from Stafford, England

    @virginmedia (3/3) I'm the customer, and I would like to think you would accommodate my wishes and show me some respect as one of the people who ultimately pay for your profits. I will not, however, be a customer for much longer

  • Gemgwar Gemma Brayne (@Gemgwar) reported from Stafford, England

    @virginmedia Yes. They have said we will have to wait until WEDNESDAY, so we were lied to again. Shocking service!

  • JuPo71 Julie Podet (@JuPo71) reported from Biddulph, England

    @virginmedia your service is very poor for older people. Almost an hour and still not resolved my mum’s issues!

  • AleeOwnzz Alee (@AleeOwnzz) reported from Stoke-on-Trent, England

    @toastwiz @virginmedia Gotta be a pretty big issue to take 10 days Jesus

  • LesChaplin Les Chaplin (@LesChaplin) reported from Stoke-on-Trent, England

    @virginmedia Yes absolutely, soon as we landed I got the message saying I was in Greece and could use my mobile exactly the same as in the UK. At no point did it say to check for other countries in case they stole my network! I had been on the same network all week from 26th August

  • Knightfight7 David Knight (@Knightfight7) reported from Stoke-on-Trent, England

    @virginmedia £100 per month for WiFi that is virtually unusable and tv where five of my paid sports channels and three movie channels are unwatchable.Shocking service

  • Knightfight7 David Knight (@Knightfight7) reported from Stoke-on-Trent, England

    @virginmedia Didn’t think your service could get worse.Wifi is now completely unusable.Getting 3mb wired into a Xbox one.Still got considerable amount of tv channels not working.All for £100 per month.What an absolute disgrace

  • LesChaplin Les Chaplin (@LesChaplin) reported from Stoke-on-Trent, England

    @McGiff @virginmedia I am having exactly the same problem over roaming charges for a country I’ve not been anywhere near a, appalling service and been told tough pay or they take me to court! At my wits end!

  • Tiny_Tog Tiny Tog (@Tiny_Tog) reported from Stoke-on-Trent, England

    Great customer services at @virginmedia this morning.Waited 28mins for phone to be answered then to be given a phone number that says there’s no issues. F1 starts in less than an hour #lookingfornewprovider

  • LesChaplin Les Chaplin (@LesChaplin) reported from Stoke-on-Trent, England

    @virginmedia I am not stupid I get that! However, the text I received said welcome to Greece you can use your phone exactly the same as if in the uk so I had absolutely no reason to switch roaming off when I never left the resort. I have kept the texts which state exactly that

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • SimonArthurUK Simon Arthur (@SimonArthurUK) reported

    @virginmedia You haven’t “seen” a repeat issue we’ve all had to tell you

  • DBC_RYANGAMING DBCRYAN (@DBC_RYANGAMING) reported

    @virginmedia sort your ****** broadband out literally i hope you intend on giving all your customers discounts for this crappy service you keep providing

  • wnxarcticwolf Arcticwolf (@wnxarcticwolf) reported

    @virginmedia Best offer us a discount for this mess and for the customers who are affected by this! yet your prices go up every year and yet the service no loyalty!

  • MrDisputed Adam (@MrDisputed) reported

    when virgin media puts there prices up and then the service you pay for is down 2 times in 1 day its crazy #virginmedia #VirginMediaoutage

  • FleeDoubleE Paul McDonough (@FleeDoubleE) reported

    @virginmedia This is me registering my fault seeing as your phones and website are down as well

  • iamnoone2029 benedict manuel (@iamnoone2029) reported

    @virginmedia Everyone should get backup broadband if you can because of these issues. Virgin broadband is not always stable

  • bluevickibrown Vicki Brown (@bluevickibrown) reported

    @virginmedia So you are going to be refunding your customers for the outage as can’t even get on your website to report it

  • nbaguley neil baguley (@nbaguley) reported

    @virginmedia Appalling. So can’t work ..and this is the future..get it sorted, I’m paying for a service!!

  • tiamiyukunle69 Dr Efficiency (@tiamiyukunle69) reported

    @virginmedia Too bad TBH. Get it fixed ASAP please. Thank you

  • RAIQC1 Rubel Ahmed I.Q. Choudhury (@RAIQC1) reported

    @virginmedia Again, virgin media wifi network down, without any messages