Virgin Media Outage Report in Tean, Staffordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Tean, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- 
            Internet (41%) 
- 
            TV (35%) 
- 
            Wi-fi (11%) 
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            Total Blackout (9%) 
- 
            E-mail (3%) 
- 
            Phone (1%) 
Live Outage Map Near Tean, Staffordshire, England
The most recent Virgin Media outage reports came from the following cities: Stoke-on-Trent and Stafford.
| City | Problem Type | Report Time | 
|---|---|---|
| TV | ||
| Internet | ||
| Phone | ||
| Wi-fi | ||
| Internet | 
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Tean, England
Latest outage, problems and issue reports in Tean and nearby locations:
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 CR #GTTO 
    (@CraigST6) reported 
    
        from
            Stafford, England CR #GTTO 
    (@CraigST6) reported 
    
        from
            Stafford, England@virginmedia @SkySports @SkySportsBoxing £26 for HD and so far the picture quality has been garbage. Pixilated every 5 seconds or so. Sort it out or refund everyone affected. 
- 
                
 Will Hook 
    (@williamtm) reported 
    
        from
            Stafford, England Will Hook 
    (@williamtm) reported 
    
        from
            Stafford, England@virginmedia had packet loss for a solid four days now in the ST16 area (Stafford)…any chance of a fix? It’s impacting my ability to work from home and in the evening I’ve not been able to watch YouTube/Netflix/etc without it buffering constantly. 
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 Jacqui Riley 
    (@cajriley51) reported 
    
        from
            Stoke-on-Trent, England Jacqui Riley 
    (@cajriley51) reported 
    
        from
            Stoke-on-Trent, England@virginmedia I have been trying to sort out the issue off my password not working and the internet dropping out for over a week. I am getting passed around in circles. Please can you tell me how much notice I need give to leave and also give me an email for complaints please 
- 
                
 Jacqui Riley 
    (@cajriley51) reported 
    
        from
            Stoke-on-Trent, England Jacqui Riley 
    (@cajriley51) reported 
    
        from
            Stoke-on-Trent, England@virginmedia Sorry doesn't fix the problem 
- 
                
 Jacqui Riley 
    (@cajriley51) reported 
    
        from
            Stoke-on-Trent, England Jacqui Riley 
    (@cajriley51) reported 
    
        from
            Stoke-on-Trent, England@virginmedia Why cant someone just ring me so I can actually explain what the problem is. When I try and light in it does not recognize my mothers maiden name and I'm sure I have got that right so then I cant get any further 
- 
                
 cara 
    (@PeachyBeechy) reported 
    
        from
            Stoke-on-Trent, England cara 
    (@PeachyBeechy) reported 
    
        from
            Stoke-on-Trent, England@virginmedia is there an issue with the internet service in ST4 Stoke on Trent? 
- 
                
 Dan and Bec 
    (@danandbec) reported 
    
        from
            Stafford, England Dan and Bec 
    (@danandbec) reported 
    
        from
            Stafford, EnglandWell, @virginmedia what a way to welcome a new customer. Two weeks in and I’m getting speeds so slow the internet is unusable. A week to wait before an engineer visit and there’s no compensation. How do we key workers work from home this week on 2mbit? 
- 
                
 Jacqui Riley 
    (@cajriley51) reported 
    
        from
            Stoke-on-Trent, England Jacqui Riley 
    (@cajriley51) reported 
    
        from
            Stoke-on-Trent, England@virginmedia Is anyone answering your phones???!!!!!!. I've been hanging on for 35 minutes. Disgusting customer service. 
- 
                
 Claire Holdcroft 
    (@mrsclholdcroft) reported 
    
        from
            Stafford, England Claire Holdcroft 
    (@mrsclholdcroft) reported 
    
        from
            Stafford, EnglandTrying to speak to @virginmedia is so hard, trying to cancel my contract for nearly 2 months now. Does anyone ever get out? 
- 
                
 Chris Walton 
    (@Ohrate_Tri) reported 
    
        from
            Stoke-on-Trent, England Chris Walton 
    (@Ohrate_Tri) reported 
    
        from
            Stoke-on-Trent, England@virginmedia how do I organise a home move service. I’ve been on hold on the online chat since yesterday teatime. No one is answering or speaking to me in there. 
- 
                
 bazza baz 
    (@demonbaz666) reported 
    
        from
            Stoke-on-Trent, England bazza baz 
    (@demonbaz666) reported 
    
        from
            Stoke-on-Trent, EnglandNo stream at the minute guys has virgin media has gone down more than my girlfriend 🙁🙁hopefully I will get on later guys. 
- 
                
 nathan 
    (@small1808) reported 
    
        from
            Stafford, England nathan 
    (@small1808) reported 
    
        from
            Stafford, England@virginmedia an hour on hold and still no further forward 😭😭😭😭😭 this is why i dont ring with problems with my service from you 
- 
                
 nathan 
    (@small1808) reported 
    
        from
            Stafford, England nathan 
    (@small1808) reported 
    
        from
            Stafford, England@virginmedia been on hold with one of your customer service agents for 45 minutes now hope she is alright 
- 
                
 Marc Almond 
    (@marcalmond7) reported 
    
        from
            Stoke-on-Trent, England Marc Almond 
    (@marcalmond7) reported 
    
        from
            Stoke-on-Trent, England@TheHammer180 @virginmedia Best thing to do is give your 30 days notice to cancel and they will call you directly with an offer! Happened to me twice now! 
- 
                
 Richie Knight 
    (@richiechuff) reported 
    
        from
            Stoke-on-Trent, England Richie Knight 
    (@richiechuff) reported 
    
        from
            Stoke-on-Trent, England@virginmedia You don’t see chuff all in stoke because of how **** your service as become constant buffering issues now for months How do we claim refunds for loss of service 
- 
                
 Emily-jaye collins. 
    (@EmzeeJaye) reported 
    
        from
            Stafford, England Emily-jaye collins. 
    (@EmzeeJaye) reported 
    
        from
            Stafford, England@virginmedia considering my number isn't on the directory and I've never given it out to anyone, it's funny how I am getting so many scam and cold calls. 
- 
                
 Claire Holdcroft 
    (@mrsclholdcroft) reported 
    
        from
            Stafford, England Claire Holdcroft 
    (@mrsclholdcroft) reported 
    
        from
            Stafford, England@virginmedia can you please tell me how to ensure that you cancel my contract? I have tried since June! I’ve moved out and you keep on sending me bills and notices of not paying! The chat is useless as no one actually helps! It then disconnects! So disappointed. 
- 
                
 Mathew 
    (@mbally91) reported 
    
        from
            Stafford, England Mathew 
    (@mbally91) reported 
    
        from
            Stafford, England@virginmedia why do your advisors keep hanging up randomly during my calls? Trying to find upgrade offers!? Shocking service will be looking to disconnect. What you saying @SkyUK? 
- 
                
 Meyrick 
    (@iMeyrick) reported 
    
        from
            Stoke-on-Trent, England Meyrick 
    (@iMeyrick) reported 
    
        from
            Stoke-on-Trent, England@zebadee1985 @virginmedia Virgin Media, fastest speeds but slowest customer service. It’s a massive shame, it really lets them down. 
- 
                
 Stocky. 
    (@StaffordTownUK) reported 
    
        from
            Stafford, England Stocky. 
    (@StaffordTownUK) reported 
    
        from
            Stafford, England@virginmedia what are you doing to resolve the broadband ongoing performance and outage issues I'm Stafford. Many people /sites complaining. 
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
- 
            
 Martin 
    (@Martin4Satan) reported 
    
        from
            Peterborough, England Martin 
    (@Martin4Satan) reported 
    
        from
            Peterborough, EnglandAnyone else having intermittent issues with @virginmedia #Peterborough 
- 
            
 Douglas (Statman Doug)🏴 
    (@Enrohd_1992) reported 
    
        from
            Currie, Scotland Douglas (Statman Doug)🏴 
    (@Enrohd_1992) reported 
    
        from
            Currie, ScotlandVirgin Media you are a pile of shit! 
- 
            
 Daphne & Jake 
    (@madamdaphne) reported 
    
        from
            Camberwell, England Daphne & Jake 
    (@madamdaphne) reported 
    
        from
            Camberwell, England@virginmedia Let’s see if you can keepie uppie the signal to your customers 
- 
            
 Paul Farmer 
    (@PaulFar47747735) reported 
    
        from
            Kingston upon Thames, England Paul Farmer 
    (@PaulFar47747735) reported 
    
        from
            Kingston upon Thames, England@virginmedia Down again!! 
- 
            
 Ronan Feehan 
    (@ronanfeehan) reported 
    
        from
            Clarecastle, Munster Ronan Feehan 
    (@ronanfeehan) reported 
    
        from
            Clarecastle, Munster@VirginMediaIE phone network appears to be down also #virginmedia 
- 
            
 Kiwi in Barnes 
    (@AlexanderRyll) reported 
    
        from
            Richmond, England Kiwi in Barnes 
    (@AlexanderRyll) reported 
    
        from
            Richmond, England@virginmedia The website is not working, service has gone down again (4th time today) 
- 
            
 Anthony Maxwell 
    (@WellMax81) reported 
    
        from
            Sale, England Anthony Maxwell 
    (@WellMax81) reported 
    
        from
            Sale, EnglandVirgin media is going down at 20 past each hour. She must be exhausted 
- 
            
 Jake 
    (@Jakec1505) reported 
    
        from
            Chelmsford, England Jake 
    (@Jakec1505) reported 
    
        from
            Chelmsford, EnglandVirgin media are actually ***************. Worst WiFi I’ve ever had 
- 
            
 Max-Well-Made-It 
    (@maxxwhitter) reported 
    
        from
            Urmston, England Max-Well-Made-It 
    (@maxxwhitter) reported 
    
        from
            Urmston, England@TomDean86 @virginmedia 🤣😂🤣 to be fair when it comes to speed virgin piss everyone else but it’s just reliability issues! Still won’t switch to anyone else unless the rat catch up on those super fibre optic speeds 
- 
            
 Beth Emma 
    (@beth_emma_) reported 
    
        from
            Stoke-on-Trent, England Beth Emma 
    (@beth_emma_) reported 
    
        from
            Stoke-on-Trent, EnglandThis is ******* painful @virginmedia were in the middle of a lock down sort yourselves out 🤬