Virgin Media

Virgin Media Outage Report in Endon, Staffordshire, England

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Endon, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Endon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Endon, Staffordshire, England 04/19/2025 12:40

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Endon, Staffordshire, England

The most recent Virgin Media outage reports came from the following cities: Stoke-on-Trent, Newcastle under Lyme and Congleton.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent TV
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent E-mail
United KingdomStoke-on-Trent Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Endon, England

Latest outage, problems and issue reports in Endon and nearby locations:

  • DeanCondliffe dean condliffe 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DeanCondliffe) reported from Stoke-on-Trent, England

    @virginmedia you know when a customer makes a complaint (twice) and you say that the customer will receive a phone call within 24-48hrs. Is this true or do you just make it up as you go along? Thanks.

  • sh33ran7 Ant Sheeran 🤙🏻 (@sh33ran7) reported from Stoke-on-Trent, England

    @virginmedia I have yes and there is no problem detected. This has been happening for 3 days now.

  • Jess_L_Oliver Jessica Oliver (@Jess_L_Oliver) reported from Newcastle-under-Lyme District, England

    @virginmedia I’ve now got an “intermittent signal issue” message

  • sh33ran7 Ant Sheeran 🤙🏻 (@sh33ran7) reported from Stoke-on-Trent, England

    @virginmedia Yes I’ve checked it each time it has occurred and there’s no problem showing, I’ve also restarted and rebooted numerous times over the last couple of days and it still intermittently just stops working.

  • martialartnerd Wayne Thomas (@martialartnerd) reported from Stoke-on-Trent, England

    @virginmedia absolutely shocking treatment when trying to sort an upgrade out, asked to speak to the manager was told I can't sniggered at and the phone was then put down... we have three contracts Internet and tv with you safe to say we won't be renewing

  • dazholdcroft1 Daz (Oaky) Holdcroft (@dazholdcroft1) reported from Stoke-on-Trent, England

    @TerryBossons @virginmedia Since Covid no body answers phones any more crazy, shocking though that is @TerryBossons really bad costumer service and lack of information I had this with Sky very similar 2 very poor service providers with little thought of what’s going on in todays climate

  • andytideswell Cook Pass Babtridge (@andytideswell) reported from Stoke-on-Trent, England

    @virginmedia absolutely awful service. So much for looking after elderly and vulnerable customers. Trying to sell services that are not needed or wanted.

  • Laaana_bananaaa 🍃Lana Banana🍂 (@Laaana_bananaaa) reported from Stoke-on-Trent, England

    How ******** can Virgin Media say it's too expensive to connect us with WiFi in this area and would take them years to earn it back, when other people in the smae street have it!!??? 🙃😠

  • timothyray Tim Ray (@timothyray) reported from Tean, England

    @Cassetteboy @virginmedia Imagine being that crap a company that you don't realise the damage you do to @virginmedia's reputation when you piss off someone with 77k Twitter followers.

  • IXL Ian Fraser (@IXL) reported from Keele, England

    Dear @virginmedia. I’d like to cancel my account. I’ve called 4 times this afternoon, put on hold for ages and been disconnected each time. Why are you making it so hard?

  • MattBennett93 Matt Bennett (@MattBennett93) reported from Stoke-on-Trent, England

    @virginmedia Well do you not think if I'm only getting a service for 80% of the time, I should only be paying 80% of the bill?

  • sh33ran7 Ant Sheeran 🤙🏻 (@sh33ran7) reported from Stoke-on-Trent, England

    Get priority tickets for Peter Kay virgin tell me as I’m a customer, yet I can’t even get on the O2 priority app. Sort it out @virginmedia @O2

  • sh33ran7 Ant Sheeran 🤙🏻 (@sh33ran7) reported from Stoke-on-Trent, England

    @virginmedia what is happening with your broadband?? I don’t pay stupid amounts of money each month for it not to work!!!!!

  • ChrisLaws1 Chris Laws (@ChrisLaws1) reported from Cheadle, England

    @virginmedia please sort your service out... I have now been on the phone to you for almost an hour. The first person hung up on me, the second was rude and useless. All for £0.01 which I don't owe. No wonder the landlords are removing virgin from all of the apartments

  • J9PVFC J9PVFC (@J9PVFC) reported from Stoke-on-Trent, England

    @virginmedia recently downgraded my broadband package, but my Volt package hasn’t been reapplied to my account. Can you help as O2 show it’s active, but no options on your help site that direct me to someone to fix.

  • DeanCondliffe dean condliffe 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DeanCondliffe) reported from Stoke-on-Trent, England

    @virginmedia John, please check my file. I’ve called several times, to be told somebody will contact you regarding your complaint. I ask to speak to a manger I’m told, none available. Appreciate this is not your fault buts it’s an utter **** show. I’ll let @Ofcom take the lead from here.

  • NeilBarker72 Neil Barker (@NeilBarker72) reported from Stoke-on-Trent, England

    Is anybody having issues with @virginmedia internet. My neighbours is running ok but is off.

  • swoolly1970 Steve woolliscroft (@swoolly1970) reported from Stoke-on-Trent, England

    @virginmedia I’m trying to watch @stokecity , I pay you good/ hard earned money for your service and this is what you give #shocking

  • Faeeeriee Kerys🐝🇺🇦🙏🏻 (@Faeeeriee) reported from Stoke-on-Trent, England

    Think Virgin Media just **** the bed. What’s happened?

  • AndyType2 Andy (@AndyType2) reported from Newcastle-under-Lyme District, England

    @virginmedia Wanted to thank the lady that helped me today. The call ended and it was not me, and I really wanted to thank her. Hopefully you will pass it on, she hung on to the bitter death to help.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • nikkiwba Nikki ╪ (@nikkiwba) reported

    @mattr1990 @virginmedia Were you already a customer though?

  • nikkiwba Nikki ╪ (@nikkiwba) reported

    @mattr1990 @virginmedia Happy to keep my broadband as I don’t really have too many issues (touch wood) with Virgin and I don’t want the extra cost of having a BT line put in

  • jimmy_hampson Jimmy Hampson (@jimmy_hampson) reported

    @jeffdance1 @virginmedia Only this past week? You lucky sod Jeff, ours has been doing that for the last 8 months now and at night they must be switching it off themselves, counting the days till I can cancel my contract with them, were great in the past but have been woeful this time round.

  • Matt_Mark2 Matt (@Matt_Mark2) reported

    Hi @virginmedia. Seeing as you've made it completely impossible to contact anyone by phone, thought I'd try this. Just wanted to know how you'll be compensating me for loss of earnings whilst you're not providing the service I pay for?

  • lomelindi12 lomelindi12 (@lomelindi12) reported

    @Matt_Mark2 @virginmedia I’m ditching them too, soon. Erratic service & ridiculously expensive

  • Cami_D_x Cam Darnell (@Cami_D_x) reported

    @virginmedia after 12 hours I finally had a response, went through everything.. to be told… passing to customer service agent please wait!! Can I expect another 12 hours? What does it take to talk to someone!

  • JacquiCroftie Jacqui (@JacquiCroftie) reported

    @Matt_Mark2 @virginmedia They used to be really good at customer service. Not sure why they lost their way. Hope you get sorted soon!

  • DalSinghAtwal DAtwal (@DalSinghAtwal) reported

    @virginmedia Absolutey shocking levels of service given! Brother waiting on a router, taken two days off work and he’s now been told to contact Yodel himself, total call duration with virgin media 2.5hrs…he called Yodel and can’t speak to anyone! Absolute joke!

  • BenLamedica Benedict XXV (@BenLamedica) reported

    @virginmedia ...so to help people Virgin make them willingly dox themselves? Are they ******* mad? It's WV12 4RU, this company is an absolute joke.

  • MaggieH_UK Maggie (@MaggieH_UK) reported

    @virginmedia #broadband is currently shite and my @EE #4G is being shite as well. I mean I know it’s 21st century problems but it’s bloody annoying when I’m accustomed to (and PAYING FOR) continuous internet access.