Virgin Media outages and service status in Endon, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Endon, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received Jun 8, 5:29 PM GMT+1.
- TV (52%)
- Internet (38%)
- Wi-fi (10%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Endon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Endon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 9: Problems at Virgin Media
Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Endon, England
The most recent Virgin Media outage reports came from the following cities: Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent
|
TV | 1 day ago |
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Stoke-on-Trent
|
Internet | 3 days ago |
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Stoke-on-Trent
|
TV | 4 days ago |
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Stoke-on-Trent
|
Wi-fi | 5 days ago |
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Stoke-on-Trent
|
Internet | 5 days ago |
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Stoke-on-Trent
|
TV | 6 days ago |
Nearby cities with recent reports
7 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Endon, England
Latest outage, problems and issue reports in Endon and nearby locations:
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Andy Welsh 🍕 (@imandywelsh) reported from Stoke-on-Trent, England@virginmedia Don't worry you're rep is long gone! It was just the worst timing to rock up & block our extremely tight side road 👌🏻
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𝕸𝖆𝖙𝖙🏳️🌈 (@mbusby993) reported from Mow Cop, EnglandHey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.
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James O'Hara (@jamesjohara) reported from Newcastle-under-Lyme District, EnglandEr....@virginmedia it's not working!
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Richard Gannon (@RichardGannon23) reported from Newcastle-under-Lyme District, England@virginmedia my broadband and TV services seem to be down again since 5am
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turnerandhooch® (@Turnerandhooch) reported from Newcastle-under-Lyme District, England@virginmedia Still no reply , direct debit now cancelled migjt@get a phone call now . Useless organisation never again
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James Hope (@gingerjames1990) reported from Stoke-on-Trent, England@virginmedia Sorry are you not reading what I am saying? Three calls in the past 90 minutes and still they either don't understand what I'm saying or refuse to take a complaint!
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Julie Podet (@JuPo71) reported from Biddulph, England@virginmedia very disappointed with your level of service to an elderly disabled customer. Drafting a complaint that will be with your shortly.
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dean condliffe 🏴 (@DeanCondliffe) reported from Stoke-on-Trent, England@virginmedia you know when a customer makes a complaint (twice) and you say that the customer will receive a phone call within 24-48hrs. Is this true or do you just make it up as you go along? Thanks.
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sean cosgrove (@mymodlifecrisis) reported from Congleton, EnglandSo @virginmedia don’t understand my 78 year old deaf father cannot call them. They call me as asked out of the blue and tell me they can’t fix the broadband problem, they WONT send an engineer out and I’m getting upset because I’m not hearing what I want. They got that right x
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James Hope (@gingerjames1990) reported from Stoke-on-Trent, England@reddersmufc @Ofcom @virginmedia It's awful! I'm sick of calling customer services and getting through to someone who cannot understand basic English language and goes on talking about something else. Then try to speak to three different advisers to raise a simple issue/complaint and they refuse!
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Tim Ray (@timothyray) reported from Tean, England@Cassetteboy @virginmedia Imagine being that crap a company that you don't realise the damage you do to @virginmedia's reputation when you piss off someone with 77k Twitter followers.
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Andy Picken (@andyvic7) reported from Stoke-on-Trent, England@virginmedia I’m sick of resetting that hub it’s supposed to be 100mb fibre I had less trouble with my dial up! Do you supply boosters as you can take it out before I spend money to make up for your awful service
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Rob (@robbiedyson) reported from Newcastle-under-Lyme District, England@virginmedia is there any outage with the Staffordshire area ST5
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Jessica Oliver (@Jess_L_Oliver) reported from Newcastle-under-Lyme District, England@virginmedia I’ve now got an “intermittent signal issue” message
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Denise Powell (@PPowellfamily) reported from Barlaston, England@virginmedia 2 houses in the same street no Internet or broadband. Your call centre claims the fault to be in my home. #3rd class service
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James Hope (@gingerjames1990) reported from Stoke-on-Trent, England@Ofcom how the hell can @virginmedia seriously refuse to allow customers to raise a complaint??? This is bloody awful!!!!!!! Two calls and both calls refuse to allow me to raise a formal complaint!!! Both call takers clearly in a different country and have issues understanding
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Rocketman_86 (@Rocketman_86) reported from Stoke-on-Trent, England@virginmedia Yes. No human tone. No customer service. The usual have you tried changing the batteries in your phone, could it be your handset etc ( they bought new ones 6/7 week ago thinking it was them) may be they should ask Virgin Media to reimburse them
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cara (@PeachyBeechy) reported from Stoke-on-Trent, England@virginmedia shocked and appalled by the rude and aggressive manner of one of your agents just now during an unsolicited sales call.
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Moorland (@moorland2) reported from Endon, England@virginmedia trying to contact you and all I keep getting is a stupid repetitive bot
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Mark ODonnell (@TheLensman) reported from Newcastle-under-Lyme District, England@virginmedia It might be best if you send a DM - we had a phone call from people who said they were virgin support. We have a phone number but the call felt wrong
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ﾌㄖ卄几 卩丨ᎶᎶ千ㄖ尺ᗪ 🇬🇧 (@Johnpiggford) reported@virginmedia hi virgin, how do I get my ancient hub 3 router upgraded. It's struggling with network congestion and devices keep loosing connection. Your website suggests I can get an upgrade but doesn't say how...
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Anne-Marie Evans (@BrookesMarie) reported@virginmedia please can someone contact me we have been on the phone for over an hour - give number for IT service to be told they don't deal with customers - given another number which is now out of use
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Emma ✞ 🦌 (@emmawhufc42) reportedI’m trying to cancel Netflix but now I have to call virgin media because it’s through them I’ll be back in six hours once I’m off the phone
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Takezo Shinobi (@Tiger_Tear) reported@MartinSLewis Yesterday done it with my sim contracts. Got them down from £17 to £13 each and with more data. Also I usually haggle with Virgin Media every 18 months. Been maintainin my broadband contract at £48 per contract for the last 5 years. - highest bandwith too.
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RM argyrim.bluesky.social (@ArgyriM) reported@Lulette5772 @virginmedia Very bad @virginmedia The opposite of customer centric (customer abusive ?)
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pentor coley (@PentorC32526) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_PRO_IPTV10 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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Becky (@chibs9184x) reported@virginmedia need to speak to you lot about something. Been told one thing by your customer service agent, and this hasn’t been followed through (do have copy of the web chat to prove this also!) 😤
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Grazie (@graziegee999) reported@virginmedia complete and utter terrible service. On phone for just shy of 2 hours on Tuesday, still awaiting management to return my call that was promised with 48hrs maximum 😡😡 dont promise what ya cannot deliver!!!!!
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alexander jordan (@alexanderjordan) reported. @virginmedia network down since Tuesday. Entirely down Tuesday, intermittent Wednesday, down again today, you keep changing the status and then advise to wait 21 hours to book an engineer, that would mean earliest visit Monday provided you don’t change the status again.
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Paul Erasmus (@Paul__Erasmus) reported@virginmedia How do I cancel my account? 🤔 So tired of sitting on a never answered 0345 phone number to talk to a representative. Very bad service.