Virgin Media outages and service status in Barlaston, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Barlaston, including 0 direct reports.
- The most common problems reported in this area mention TV and Internet.
- TV (57%)
- Internet (43%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Barlaston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barlaston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 6: Problems at Virgin Media
Virgin Media is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Barlaston, England
The most recent Virgin Media outage reports came from the following cities: Stoke-on-Trent, and Stafford.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent
|
Internet | 8 days ago |
Community Discussion
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Virgin Media Issues Reports Near Barlaston, England
Latest outage, problems and issue reports in Barlaston and nearby locations:
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Matt Harrison (@paramattharri84) reported from Stoke-on-Trent, England@virginmedia No! I'm not a customer its @KezMH who you need to apologise to. Seemingly your lack of ability to even read this thread properly emphasises your lack of ability to provide acceptable customer service
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Mark Kelly (@upthevale) reported from Stafford, England@virginmedia ... what’s going on with your service in Stafford?? ... not good enough!
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Marcos Clowes FCILT (@MarcosJimClowes) reported from Stafford, England@virginmedia I have lost my internet and TV channels. I don’t have access to the login details or my phone number to resolve online and I can’t get any answer on the phones despite waiting a very long time. How can I resolve this please?
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Daz (Oaky) Holdcroft (@dazholdcroft1) reported from Stoke-on-Trent, England@TerryBossons @virginmedia Since Covid no body answers phones any more crazy, shocking though that is @TerryBossons really bad costumer service and lack of information I had this with Sky very similar 2 very poor service providers with little thought of what’s going on in todays climate
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turnerandhooch® (@Turnerandhooch) reported from Newcastle-under-Lyme District, England@virginmedia Still no reply , direct debit now cancelled migjt@get a phone call now . Useless organisation never again
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nathan (@small1808) reported from Stafford, England@virginmedia an hour on hold and still no further forward 😭😭😭😭😭 this is why i dont ring with problems with my service from you
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Dan and Bec (@danandbec) reported from Stafford, EnglandWell, @virginmedia what a way to welcome a new customer. Two weeks in and I’m getting speeds so slow the internet is unusable. A week to wait before an engineer visit and there’s no compensation. How do we key workers work from home this week on 2mbit?
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Claire Holdcroft (@mrsclholdcroft) reported from Stafford, England@virginmedia can you please tell me how to ensure that you cancel my contract? I have tried since June! I’ve moved out and you keep on sending me bills and notices of not paying! The chat is useless as no one actually helps! It then disconnects! So disappointed.
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El 👸🏻 (@byellielouise) reported from Colwich, England@virginmedia can you please advise how I can speak to an actual person on your customer service number
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#bandit4president (@xTrustBandit) reported from Stoke-on-Trent, England@virginmedia u guys ******* suck . Worst internet UK
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Richie Knight (@richiechuff) reported from Stoke-on-Trent, England@virginmedia You don’t see chuff all in stoke because of how **** your service as become constant buffering issues now for months How do we claim refunds for loss of service
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KateCap ❤️ (@Kate223110) reported from High Offley, EnglandAnd the award for the worst internet service, connection and customer service goes to @virginmedia #whatajoke
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Marcos Clowes FCILT (@MarcosJimClowes) reported from Stafford, England@virginmedia They refused to tell me as they said it contravened GDPR rules, I asked if they could tell me the minimum I needed to pay so as not to involve GDPR. They weren’t able to help.
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Ant Sheeran 🤙🏻 (@sh33ran7) reported from Stoke-on-Trent, England@virginmedia I have yes and there is no problem detected. This has been happening for 3 days now.
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bazza baz (@demonbaz666) reported from Stoke-on-Trent, EnglandInternet is shit will be streaming sum time tonight fking virgin media r shit
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Sophie Bridgett (@sophiebridgett) reported from Stoke-on-Trent, England@virginmedia terrible internet this past 2 weeks!! Consistenly dropping 😫😫
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Connor / MN (@CJMontford) reported from Newcastle-under-Lyme District, EnglandVirgin Media is DOG AWFUL
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James Hope (@gingerjames1990) reported from Stoke-on-Trent, England@virginmedia Sorry are you not reading what I am saying? Three calls in the past 90 minutes and still they either don't understand what I'm saying or refuse to take a complaint!
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Mark ODonnell (@TheLensman) reported from Crewe, England@virginmedia The number used 01455443469 in the UK. They said they had detected problems on our router & wanted to help. They asked me to enter a web site. Having spent almost 40 years in IT I felt it was wrong. The router does have slow moments but I had not reported it.
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SBJ💙 (@SharonJukes) reported from Stoke-on-Trent, EnglandTwo days have now passed and they have heard nothing. They have no phone or internet and Dad is 80. Please can someone contact me and I will provide further details by DM. This is poor service for what you class as a vulnerable age group. I have tried to call you #virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Virgin Media News (@VirginMediaNews) reportedMore than 1,000 drivers were caught speeding across Ireland during National Slow Down Day, which coincided with the first full week of children returning to school. Among the highest speeds detected were 194km/h in a 100km/h zone in Letterkenny, 128km/h in an 80km/h zone in Naas, and 104km/h in a 50km/h zone in Galway. More on Virgin Media PLAY
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Peter Miller (@PeteinExeter) reported@virginmedia another outage in the EX4 area. 3 in a matter of a week. Looking forward to speaking to your complaints dept. next week as I will be cancelling my account
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Jenny Do Nascimento (@jdonascimento) reported@virginmedia I moved house on August 28th and Virgin has been unable to connect my internet service. It's terrible service; I've wasted hours talking to them with no results. #Sutton #England #SOS
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Lord Lee Harding (@leeharding1980) reported@virginmedia Hello.... The Sky Sports News channel on the Sky Sports app is lagging and the audio keeps cutting out... I've contacted Sky, they told me to contact you as the account is a Virgin Media... Can you help?
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Niall Moloney (@chiefbaalbec) reported@TonightVMTV Usual limited hang out on Virgin Media.
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Elka (@NineIsTheNumber) reported@NLeespeaking On the other hand, when I reported a fault to Virgin Media they confidently told me it was an issue in my area which would be resolved in 24hrs. It was in fact a broken wire.
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sergio pani (@sergiopani62) reported@virginmedia shocking service provision. internet drop off these last few days. being told to wait 22 hours for an engineer. Like this regularly. Can’t watch a film properly, watch a game or listen to music as all rely on the internet . Change is coming.
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Steve (@Northvein) reported@virginmedia hi … looks like you have an outage in LS25 (Garforth, Leeds) :(
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Success W Lewis (@SuccessWLewis1) reported@virginmedia Trying to play @PlayStation @granturismo ? Don't bother! It's just a few tracks and cars in arcade mode without an internet connection! I have home entertainment to prevent these corporate based issues.
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John McClave (@johnmc32) reported@virginmedia hi broadband down in D24 since last night any resolution time?