Virgin Media Outage Report in Barlaston, Staffordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Barlaston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barlaston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Barlaston, Staffordshire, England
The most recent Virgin Media outage reports came from the following cities: Stafford, Stoke-on-Trent, Newcastle under Lyme and Crewe.
| City | Problem Type | Report Time |
|---|---|---|
 Stafford |
Wi-fi | |
| Stoke-on-Trent |
TV | |
| Newcastle under Lyme |
TV | |
| Stafford |
TV | |
| Stoke-on-Trent |
TV | |
| Stoke-on-Trent |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Barlaston, England
Latest outage, problems and issue reports in Barlaston and nearby locations:
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Mike Hillman
(@photo_bloke) reported
from
Stafford, England
@virginmedia (3/3) I'm the customer, and I would like to think you would accommodate my wishes and show me some respect as one of the people who ultimately pay for your profits. I will not, however, be a customer for much longer
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Emily-jaye collins.
(@EmzeeJaye) reported
from
Stafford, England
@virginmedia I've already checked and there is no reported issues in my area.
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Serenium
(@serenium) reported
from
Stafford, England
@williamtm @virginmedia So virgin media don’t support it then. that is not “nothing supports it” Yell at virgin. BT is fine, although they do need to differentiate their treatment of ipv4 vs ipv6 icmp in their default firewall rules
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bazza baz
(@demonbaz666) reported
from
Stoke-on-Trent, England
Internet is shit will be streaming sum time tonight fking virgin media r shit
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Mike Hillman
(@photo_bloke) reported
from
Stafford, England
And now @AmazonUK have managed to join @virginmedia on the list of companies who've managed to p**s me off today with poor service They all seem to forget who pays their bills....
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Santa Sime 🎅🏻🎄
(@FowldsSimon) reported
from
Stoke-on-Trent, England
@virginmedia why was I not informed of changes to my package. I’ve got the full house package which included kids tv. Name changed to maxit and now no kids Tv. Thank god we have amazon and Netflix which has kids stuff on. Don’t watch either on Virgin as it’s so slow.
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Mike Hillman
(@photo_bloke) reported
from
Stafford, England
@virginmedia If you really wanted me to stay and you valued me as a customer you would have respected my original request when i was first called and we wouldn't be here now Learn the lessons from this - do what customers ask show them some respect and stop bothering them with unwanted calls
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Mike Hillman
(@photo_bloke) reported
from
Stafford, England
@virginmedia (3/3) I trust that when I call to cancel and switch, the call will be straightforward with no fuss and will be less than 2 minutes with no drawn out attempts to get me to stay
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Julie Podet
(@JuPo71) reported
from
Crewe, England
@virginmedia It took over 50 mins to get through to receive no relevant assistance or guidance. However no problem in taking the DD of £100 every month !!
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Serenium
(@serenium) reported
from
Stafford, England
@williamtm @virginmedia 1&1, bt, EE, sky, zen and talk talk all support v6 afaik. The ONLY major (by number of subscribers) ISP that doesn’t is virgin. The smallest of the big 4 is talk talk and numbers 5-10 of the top 10 added together are still half the size of talk talk.
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David Knight
(@Knightfight7) reported
from
Stoke-on-Trent, England
@virginmedia Didn’t think your service could get worse.Wifi is now completely unusable.Getting 3mb wired into a Xbox one.Still got considerable amount of tv channels not working.All for £100 per month.What an absolute disgrace
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Will Hook
(@williamtm) reported
from
Crewe, England
@serenium @virginmedia Lots of ISPs don’t support it, not just VM.
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Emily-jaye collins.
(@EmzeeJaye) reported
from
Stafford, England
@virginmedia all of yesterday and still today I have no internet. It's been switched off, reset etc. Last month I went nearly a week without service. This needs resolving or I'm leaving.
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David Knight
(@Knightfight7) reported
from
Stoke-on-Trent, England
@virginmedia £100 per month for WiFi that is virtually unusable and tv where five of my paid sports channels and three movie channels are unwatchable.Shocking service
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LordBeerHunter 🇪🇺
(@LordBeerHunter) reported
from
Stafford, England
Here we go again @virginmedia, no WiFi randomly again! Although hardly ransom, it's a regular occurance. About time to stopped charging until you can provide a 24/7 service.
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LordBeerHunter 🇪🇺
(@LordBeerHunter) reported
from
Stafford, England
Really getting sick of @virginmedia's shocking service. Yet more dropouts. No doubt this will inspire them to post the usual useless scripted bs response.
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Denise Powell
(@PPowellfamily) reported
from
Barlaston, England
@virginmedia 2 houses in the same street no Internet or broadband. Your call centre claims the fault to be in my home. #3rd class service
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.
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Chan Ekanayake
(@ChanEk81) reported
from
Stafford, England
@TrekinTech @virginmedia I gave up with Virgin media router after so many of these. It’s is single handedly the worst WiFi router man (or woman or it) has ever invented. But it’s a pretty ok modem TBF..
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Joel Womsley
(@SoManyJoels) reported
from
Newcastle-under-Lyme District, England
Hey @virginmedia wifi has been down for 12 hours box has been reset several times, any idea what the problem is : ST5 postcode
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steve S
(@Steve_stone_wv) reported
@virginmedia Why is you customer service team so inadequate ? It absolutely shocking . Moved to a new property and leaving us with out internet over Christmas . Constantly cancelling agreements . No customer care what so ever. No one wants to sort the problem out just #awful
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Nicola Black
(@ncb1982) reported
@virginmedia And cancellation team have transferred me to pre installation team!! Asked to be transferred back to cancellation team and got disconnected!! Excellent service so far!! 😡
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Pamela Dean
(@PamelaD63704636) reported
@virginmedia do you deal with home phone? Mine is not working and technician can’t come till after Christmas. Some companies direct calls to mobiles do virgin do this?
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Kenny Sinclair
(@YoSinky) reported
@virginmedia is there anyone I can talk to to get a broadband issue sorted. I don’t want a list of numbers to choose from, I don’t want a reset whenever I call I want a human to talk to that knows how to resolve an issue and I most definitely do NOT want to be told to press reset
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Louise Oakes
(@emandblo) reported
@virginmedia it took my husband nearly 5hrs to redo our media deal yesterday - we still didn't get what was the main item (+ better price) i.e get rid of the landline! Some customer service!
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Mr James
(@Mr_S_James) reported
@GeographyCarrie @virginmedia Leave and join Vodafone or another provider. Virgin are terrible, used to have them but the network infrastructure is poor. They prioritise high network download speed and no upload speed. If this is the 7th time you have the right to leave. Call them and demand a leave clause.
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Concerned #CANZUK 🇬🇧🇳🇿🇨🇦🇦🇺
(@READY2MIX) reported
@virginmedia Customer service is an issue 1:30hrs on chat trying to get information this is not unusual loads of sorrys that mean nothing repeated by non humans that don't understand remorse or can understand!
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Steve Smith
(@SteveJCSmith) reported
@O2 Do you guys ever answer your customer help DMs? Nightmare transferring SIM over from @virginmedia
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Matt Knight
(@MattKnight__) reported
Day 4 of the @virginmedia outage. Still no broadband connection and no update on the SNR issue. Shocking service
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Nicola Black
(@ncb1982) reported
@virginmedia I’m on phone to cancel my services so won’t really matter and put in complaint.