Virgin Media

Virgin Media Outage Report in Barlaston, Staffordshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Barlaston, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barlaston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Barlaston, Staffordshire, England 10/08/2025 02:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Barlaston, Staffordshire, England

The most recent Virgin Media outage reports came from the following cities: Stoke-on-Trent, Stafford, Newcastle under Lyme and Crewe.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Internet
United KingdomStafford Phone
United KingdomStoke-on-Trent Wi-fi
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent TV

Community Discussion

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Virgin Media Issues Reports Near Barlaston, England

Latest outage, problems and issue reports in Barlaston and nearby locations:

  • swoolly1970 Steve woolliscroft (@swoolly1970) reported from Stoke-on-Trent, England

    @virginmedia I’m trying to watch @stokecity , I pay you good/ hard earned money for your service and this is what you give #shocking

  • MattBennett93 Matt Bennett (@MattBennett93) reported from Stoke-on-Trent, England

    @virginmedia Well do you not think if I'm only getting a service for 80% of the time, I should only be paying 80% of the bill?

  • DeanCondliffe dean condliffe 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DeanCondliffe) reported from Stoke-on-Trent, England

    @virginmedia John, please check my file. I’ve called several times, to be told somebody will contact you regarding your complaint. I ask to speak to a manger I’m told, none available. Appreciate this is not your fault buts it’s an utter **** show. I’ll let @Ofcom take the lead from here.

  • LesleyA14768590 Lesley Arnold (@LesleyA14768590) reported from Stoke-on-Trent, England

    Ok so vigin tv is down and with error code they say ring 150, fine ring 150 as they cant tell us on line the problem but they then say ' right now we are busy, you might like to call us later......goodbye! Thanks a bunch @virginmedia, customer service not good at all

  • AndyType2 Andy (@AndyType2) reported from Newcastle-under-Lyme District, England

    @virginmedia Wanted to thank the lady that helped me today. The call ended and it was not me, and I really wanted to thank her. Hopefully you will pass it on, she hung on to the bitter death to help.

  • andy_dickerson Andrew Dickerson (@andy_dickerson) reported from Stoke-on-Trent, England

    Anyone know what on earth is going on with @virginmedia ATM last 2 days connections been up and down like a god knows what ?

  • gingerjames1990 James Hope (@gingerjames1990) reported from Stoke-on-Trent, England

    @virginmedia Again have you read anything iv said????? THREE CALLS to your customer services and all connected to off shore people who have either not got a clue what a complaint is or refused to log one for me! Instead of repeating yourself sort it out! @Ofcom #poorcustomerservice

  • timothyray Tim Ray (@timothyray) reported from Tean, England

    @Cassetteboy @virginmedia Imagine being that crap a company that you don't realise the damage you do to @virginmedia's reputation when you piss off someone with 77k Twitter followers.

  • andy_dickerson Andrew Dickerson (@andy_dickerson) reported from Stoke-on-Trent, England

    @virginmedia Yes I did and Tuesdays fault was shown and yesterday's wasn't so how about you provide the service I pay for. If this continues I will begin getting quotes from other service providers as I am fed up of dealing with bots and spammers claiming to be from you.

  • ChrisLaws1 Chris Laws (@ChrisLaws1) reported from Cheadle, England

    @virginmedia please sort your service out... I have now been on the phone to you for almost an hour. The first person hung up on me, the second was rude and useless. All for £0.01 which I don't owe. No wonder the landlords are removing virgin from all of the apartments

  • J9PVFC J9PVFC (@J9PVFC) reported from Stoke-on-Trent, England

    @virginmedia recently downgraded my broadband package, but my Volt package hasn’t been reapplied to my account. Can you help as O2 show it’s active, but no options on your help site that direct me to someone to fix.

  • Rich_carless Richy (@Rich_carless) reported from Stoke-on-Trent, England

    Why doesnt moto 2 never record @virginmedia it always record moto3 twice explain

  • DeanCondliffe dean condliffe 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DeanCondliffe) reported from Stoke-on-Trent, England

    @virginmedia you know when a customer makes a complaint (twice) and you say that the customer will receive a phone call within 24-48hrs. Is this true or do you just make it up as you go along? Thanks.

  • dazholdcroft1 Daz (Oaky) Holdcroft (@dazholdcroft1) reported from Stoke-on-Trent, England

    @TerryBossons @virginmedia Since Covid no body answers phones any more crazy, shocking though that is @TerryBossons really bad costumer service and lack of information I had this with Sky very similar 2 very poor service providers with little thought of what’s going on in todays climate

  • Faeeeriee Kerys🐝🇺🇦🙏🏻 (@Faeeeriee) reported from Stoke-on-Trent, England

    Think Virgin Media just **** the bed. What’s happened?

  • gingerjames1990 James Hope (@gingerjames1990) reported from Stoke-on-Trent, England

    @reddersmufc @Ofcom @virginmedia It is awful! Virgin are very expensive compared to many other TV providers yet the customer service is very poor and does NOT suite the price. I'm sick of arguing with them to get the simplest of issues resolved

  • MattHugheslives Matthew Hughes (@MattHugheslives) reported from Stoke-on-Trent, England

    So @virginmedia is increasing their prices by £8.50 pm. Wouldn't mind so much if they had decent service, eifi that doesn't cut out when i go upstairs, Sky Atlantic etc. Would go with @SkyUK but their wifi doesn't like bloody copper pipes.

  • RichardGannon23 Richard Gannon (@RichardGannon23) reported from Newcastle-under-Lyme District, England

    @virginmedia my broadband and TV services seem to be down again since 5am

  • IXL Ian Fraser (@IXL) reported from Keele, England

    Dear @virginmedia. I’d like to cancel my account. I’ve called 4 times this afternoon, put on hold for ages and been disconnected each time. Why are you making it so hard?

  • Jess_L_Oliver Jessica Oliver (@Jess_L_Oliver) reported from Newcastle-under-Lyme District, England

    @virginmedia I’ve now got an “intermittent signal issue” message

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • benson98_nathan Benno🔴⚪️🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@benson98_nathan) reported

    @virginmedia I’ve tried that, it says everything is fine and there’s no problems, but I’m still having trouble playing games online which is the reason I upgraded. Phone WiFi wasn’t doing great but is now fine, tv is brilliant, but playing online still an issue. It’s practically unusable

  • BarbaraWheatl17 Barbara Wheatley (@BarbaraWheatl17) reported

    @virginmedia I have reached out 13 times since August....rubbish service!

  • CamJabezTaylor Cam Taylor (@CamJabezTaylor) reported

    @virginmedia An apology isn't exactly resolving the fact that the installation date has been and gone.. what do you plan on doing to resolve the problem ASAP?

  • ClairLawton2 Clair Lawton (@ClairLawton2) reported

    @virginmedia I’m using iPad but have now switched my iPhone and it seems to be working now. Thank you for your help

  • harukababette Helen Cube (@harukababette) reported

    @virginmedia Thanks for trying to help. I’ve had no reply to my email so looking at the link and pictures you sent means that I can recycle it. Shame I was told to wait for a box to return it so I’ve kept hold of it for months.

  • HarryWr09982628 Harry Wright (@HarryWr09982628) reported

    @virginmedia hi wi fi connection issues in se3 London, wi fi is not working at all. What are the issues?

  • TheHoneyMunster -!- (@TheHoneyMunster) reported

    @HenleyDB @virginmedia Henley by law you have a 14 days remorse period so can cancel within 14 days

  • kl7582 Kirsty Learmonth (@kl7582) reported from Glasgow, Scotland

    @virginmedia Trying to get help with tv box, no online help through the live chat? Can you assist please

  • TheHoneyMunster -!- (@TheHoneyMunster) reported

    @virginmedia @NetflixUK Just remember that Virgin will increase your price while in contract and don't wait until contract expires or you'll pay the new inflated price and need give 30 days notice to cancel. If you choose to stay you will still pay more than a new customer. How's that for loyalty 🙄

  • alastair_abhi Chandana Abhishek (@alastair_abhi) reported

    @TCS current she is working in hyderbad campus she was curentely working in project called (VIRGINMEDIA) kind please look in to this issue ASAP (2)