Virgin Media

Virgin Media Outage Report in Barlaston, Staffordshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Barlaston, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barlaston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Barlaston, Staffordshire, England 10/29/2025 19:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Barlaston, Staffordshire, England

The most recent Virgin Media outage reports came from the following cities: Stoke-on-Trent and Stafford.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent E-mail
United KingdomStoke-on-Trent TV
United KingdomStoke-on-Trent Internet
United KingdomStafford Phone
United KingdomStoke-on-Trent Wi-fi
United KingdomStoke-on-Trent Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Barlaston, England

Latest outage, problems and issue reports in Barlaston and nearby locations:

  • cajriley51 Jacqui Riley (@cajriley51) reported from Stoke-on-Trent, England

    @virginmedia Why cant someone just ring me so I can actually explain what the problem is. When I try and light in it does not recognize my mothers maiden name and I'm sure I have got that right so then I cant get any further

  • mbally91 Mathew (@mbally91) reported from Stafford, England

    @virginmedia why do your advisors keep hanging up randomly during my calls? Trying to find upgrade offers!? Shocking service will be looking to disconnect. What you saying @SkyUK?

  • iMeyrick Meyrick (@iMeyrick) reported from Stoke-on-Trent, England

    @zebadee1985 @virginmedia Virgin Media, fastest speeds but slowest customer service. It’s a massive shame, it really lets them down.

  • marcalmond7 Marc Almond (@marcalmond7) reported from Stoke-on-Trent, England

    @TheHammer180 @virginmedia Best thing to do is give your 30 days notice to cancel and they will call you directly with an offer! Happened to me twice now!

  • small1808 nathan (@small1808) reported from Stafford, England

    @virginmedia an hour on hold and still no further forward 😭😭😭😭😭 this is why i dont ring with problems with my service from you

  • cajriley51 Jacqui Riley (@cajriley51) reported from Stoke-on-Trent, England

    @virginmedia I have been trying to sort out the issue off my password not working and the internet dropping out for over a week. I am getting passed around in circles. Please can you tell me how much notice I need give to leave and also give me an email for complaints please

  • cajriley51 Jacqui Riley (@cajriley51) reported from Stoke-on-Trent, England

    @virginmedia Sorry doesn't fix the problem

  • PeachyBeechy cara (@PeachyBeechy) reported from Stoke-on-Trent, England

    @virginmedia is there an issue with the internet service in ST4 Stoke on Trent?

  • mrsclholdcroft Claire Holdcroft (@mrsclholdcroft) reported from Stafford, England

    Trying to speak to @virginmedia is so hard, trying to cancel my contract for nearly 2 months now. Does anyone ever get out?

  • mrsclholdcroft Claire Holdcroft (@mrsclholdcroft) reported from Stafford, England

    @virginmedia can you please tell me how to ensure that you cancel my contract? I have tried since June! I’ve moved out and you keep on sending me bills and notices of not paying! The chat is useless as no one actually helps! It then disconnects! So disappointed.

  • cajriley51 Jacqui Riley (@cajriley51) reported from Stoke-on-Trent, England

    @virginmedia Is anyone answering your phones???!!!!!!. I've been hanging on for 35 minutes. Disgusting customer service.

  • CraigST6 CR #GTTO (@CraigST6) reported from Stafford, England

    @virginmedia @SkySports @SkySportsBoxing £26 for HD and so far the picture quality has been garbage. Pixilated every 5 seconds or so. Sort it out or refund everyone affected.

  • princessandtoad Lady Gray (@princessandtoad) reported from Newcastle-under-Lyme District, England

    @StaffordTownUK @virginmedia It’s virgin media..... same reason I left..... my speed was awful

  • StaffordTownUK Stocky. (@StaffordTownUK) reported from Stafford, England

    @virginmedia what are you doing to resolve the broadband ongoing performance and outage issues I'm Stafford. Many people /sites complaining.

  • danandbec Dan and Bec (@danandbec) reported from Stafford, England

    Well, @virginmedia what a way to welcome a new customer. Two weeks in and I’m getting speeds so slow the internet is unusable. A week to wait before an engineer visit and there’s no compensation. How do we key workers work from home this week on 2mbit?

  • TheLensman Mark ODonnell (@TheLensman) reported from Crewe, England

    @virginmedia The number used 01455443469 in the UK. They said they had detected problems on our router & wanted to help. They asked me to enter a web site. Having spent almost 40 years in IT I felt it was wrong. The router does have slow moments but I had not reported it.

  • richiechuff Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @virginmedia You don’t see chuff all in stoke because of how **** your service as become constant buffering issues now for months How do we claim refunds for loss of service

  • small1808 nathan (@small1808) reported from Stafford, England

    @virginmedia been on hold with one of your customer service agents for 45 minutes now hope she is alright

  • TheLensman Mark ODonnell (@TheLensman) reported from Newcastle-under-Lyme District, England

    @virginmedia It might be best if you send a DM - we had a phone call from people who said they were virgin support. We have a phone number but the call felt wrong

  • williamtm Will Hook (@williamtm) reported from Stafford, England

    @virginmedia had packet loss for a solid four days now in the ST16 area (Stafford)…any chance of a fix? It’s impacting my ability to work from home and in the evening I’ve not been able to watch YouTube/Netflix/etc without it buffering constantly.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • 1502louise Louise S (@1502louise) reported

    @virginmedia Nothing but issues can't even set up password online as it asked me for about 101 different combinations and then when it said strong password it still wouldn't accept it. Wish I'd stayed with sky and that's saying something 😡

  • bee_laurens Essential Worker Spice (@bee_laurens) reported

    @virginmedia I’d like to make a formal complaint but apparently I can’t submit a complaint form online because you’ve disconnected that area of my account because I’m not currently connected to the internet because YOUR engineers keep emailing me the day (1)

  • mr_dale333 Dale (@mr_dale333) reported

    @virginmedia unbelievable Virgin Media renewed my contact without telling me!! And then asked for £280 to cancel after raising my price and renewing without informing me! After 1hr 15mins on the phone to them, a promised managers call back nothing!!! #

  • maletiers ◜ᴀᴍ ﹙ɴᴏᴛ﹚ ᴡʀɪᴛɪɴɢ ◈ 🏳️‍🌈✒️◞ (@maletiers) reported

    What happened to @virginmedia's web chat service? I can't find it on their web page but a Google search doesn't tell me whether they've removed the service or not. I was able to contact them through it last year but now it only lists a number to call.

  • jacpoopoo Jacqueline (@jacpoopoo) reported

    @virginmedia Why can't my complaint be dealt with on here!

  • tony_tselepis Tony Tselepis (@tony_tselepis) reported

    @virginmedia Hi do you have any issues in the London N21 area. No Internet since 11am and neighbours the same

  • RobinBluebear Neo (@RobinBluebear) reported

    @virginmedia every time it goes down i check the tracker and it never says it is down, you did some maintenance a few days ago and since then it’s been doing this

  • Rebecca30745221 Rebecca Thompson (@Rebecca30745221) reported

    @virginmedia We have been without WiFi & TV since 18/5/22, have had two engineers out & still not working!! A manager was meant to call back this morning and unsurprisingly hasn't! And now no appointments till Monday!! Absolutely terrible service! How can we take this further??

  • TheQuareChap Martin Ryan (@TheQuareChap) reported

    @virginmedia It is clear the minute I start to explain to you why I am justifiably stressed,Virgin ignores me. What is wrong with this company that you act in such an awful fashion??? I closed another utility this morning and it literally took 5 minutes. What is wrong with you people??????

  • gatis_marci Gatis Marcinkevics (@gatis_marci) reported

    @virginmedia Working from home and the dropouts leads me to ask my IT department to restart our VPN service. Really inconvenient.