Virgin Media outages and service status in Hixon, England

Problems in the last 24 hours in Hixon, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hixon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hixon, England

The most recent Virgin Media outage reports came from the following cities: Stafford, Stoke-on-Trent, and Cannock.

City	Problem Type	Report Time
Stafford	Wi-fi	4 days ago
Stoke-on-Trent	Internet	5 days ago
Stoke-on-Trent	Internet	5 days ago
Stoke-on-Trent	Internet	5 days ago
Stoke-on-Trent	TV	8 days ago
Stoke-on-Trent	TV	8 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Hixon, England

Latest outage, problems and issue reports in Hixon and nearby locations:

• 
  Santa Sime 🎅🏻🎄 (@FowldsSimon) reported 2 minutes ago from Stoke-on-Trent, England

  @virginmedia why was I not informed of changes to my package. I’ve got the full house package which included kids tv. Name changed to maxit and now no kids Tv. Thank god we have amazon and Netflix which has kids stuff on. Don’t watch either on Virgin as it’s so slow.

• 
  Sharon Whitchurch 🇺🇦 (@S_Whitchurch) reported 6 minutes ago from Burntwood, England

  @virginmedia I assume as you know there is a problem in my area and we have no TV services or wi-fi that we will automatically be compensated? Many of us are still working from home and this is a massive problem for us!!! #badcustomerservice

• 
  LordBeerHunter 🇪🇺 (@LordBeerHunter) reported 7 minutes ago from Stafford, England

  Really getting sick of @virginmedia's shocking service. Yet more dropouts. No doubt this will inspire them to post the usual useless scripted bs response.

• 
  Andy Welsh 🍕 (@imandywelsh) reported 9 minutes ago from Stoke-on-Trent, England

  @virginmedia Don't worry you're rep is long gone! It was just the worst timing to rock up & block our extremely tight side road 👌🏻

• 
  Steve woolliscroft (@swoolly1970) reported 11 minutes ago from Stoke-on-Trent, England

  @virginmedia I’m trying to watch @stokecity , I pay you good/ hard earned money for your service and this is what you give #shocking

• 
  El 👸🏻 (@byellielouise) reported 11 minutes ago from Colwich, England

  @virginmedia No they didn’t. Seeing as I can’t get the issue sorted with yourselves I will be contacting my bank and instructing them not to take any payments from you via direct debit

• 
  Emily-jaye collins. (@EmzeeJaye) reported 21 minutes ago from Stafford, England

  @virginmedia considering my number isn't on the directory and I've never given it out to anyone, it's funny how I am getting so many scam and cold calls.

• 
  Wie-Men Ho (@WieMenHo) reported 23 minutes ago from Lichfield, England

  @virginmedia Again, why is it so complicated. Designed to frustrate the customer and so they stick with the more expensive package. Your team member could not understand my basic request, which is very concerning. Listen back to the call. Play it to @ofcom they have my consent to listen to it

• 
  #bandit4president (@xTrustBandit) reported 31 minutes ago from Stoke-on-Trent, England

  @virginmedia u guys ******* suck . Worst internet UK

• 
  Jacqui Riley (@cajriley51) reported 31 minutes ago from Stoke-on-Trent, England

  @virginmedia Why cant someone just ring me so I can actually explain what the problem is. When I try and light in it does not recognize my mothers maiden name and I'm sure I have got that right so then I cant get any further

• 
  Denise Powell (@PPowellfamily) reported 33 minutes ago from Barlaston, England

  @virginmedia 2 houses in the same street no Internet or broadband. Your call centre claims the fault to be in my home. #3rd class service

• 
  nathan (@small1808) reported 36 minutes ago from Stafford, England

  @virginmedia been on hold with one of your customer service agents for 45 minutes now hope she is alright

• 
  Claire Holdcroft (@mrsclholdcroft) reported 44 minutes ago from Stafford, England

  Trying to speak to @virginmedia is so hard, trying to cancel my contract for nearly 2 months now. Does anyone ever get out?

• 
  James Hope (@gingerjames1990) reported 50 minutes ago from Stoke-on-Trent, England

  @reddersmufc @Ofcom @virginmedia Virgin Media have gone down massively! The amount they charge doesn't represent the customer experience at all!

• 
  Matt Bennett (@MattBennett93) reported 51 minutes ago from Stoke-on-Trent, England

  @virginmedia Well do you not think if I'm only getting a service for 80% of the time, I should only be paying 80% of the bill?

• 
  Marc Almond (@marcalmond7) reported 55 minutes ago from Stoke-on-Trent, England

  @TheHammer180 @virginmedia Best thing to do is give your 30 days notice to cancel and they will call you directly with an offer! Happened to me twice now!

• 
  Wayne Thomas (@martialartnerd) reported 55 minutes ago from Stoke-on-Trent, England

  @virginmedia absolutely shocking treatment when trying to sort an upgrade out, asked to speak to the manager was told I can't sniggered at and the phone was then put down... we have three contracts Internet and tv with you safe to say we won't be renewing

• 
  Sophie Bridgett (@sophiebridgett) reported 55 minutes ago from Stoke-on-Trent, England

  @virginmedia Still terrible. I've followed the instructions once signed in online however consistently dipping. :(

• 
  Kerys🐝🇺🇦🙏🏻 (@Faeeeriee) reported 57 minutes ago from Stoke-on-Trent, England

  Think Virgin Media just **** the bed. What’s happened?

• 
  Tim Ray (@timothyray) reported 58 minutes ago from Tean, England

  @Cassetteboy @virginmedia Imagine being that crap a company that you don't realise the damage you do to @virginmedia's reputation when you piss off someone with 77k Twitter followers.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  tina town (@tinajohnson123) reported 9 minutes ago

  @Benleo @virginmedia We had Virgin media years ago, worst service ever. Go to sky as they are always offering great deals for new customers

• 
  Gill 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🩵 (@GillGRobs) reported 11 minutes ago

  @Benleo @virginmedia Really? They just sent me a new 360 box as they said mine wasn't recording properly yet I had no problems with it, they have ripped me off since I changed the account into my name from my late partners, no difference just a name change ive now been forced into a new contract.

• 
  C (@Speed2684_) reported 15 minutes ago

  @virginmedia Broadband outage which is causing my ring doorbell not to work

• 
  F Smith (@fsmith82) reported 15 minutes ago

  @virginmedia no internet as box is out of date (family member had same issue a few weeks ago) & engineer can’t come until Monday. Why aren’t you contacting customers to upgrade BEFORE we loose a service we pay for???????

• 
  Matt (@mjpenn7) reported 15 minutes ago

  @DuggyStand @virginmedia @TruthTalkingMav Still appears to be an outage😕

• 
  Barbs ⚒️🫧🩵 (@BarbaraGalqmhs) reported 17 minutes ago

  @Benleo @lindseyjacks67 Your biggest mistake was entertaining Virgin media in the first place! I would never give any money to Richard Branson..ever! Vile man!

• 
  Elliott (@asher_pr1nce) reported 18 minutes ago

  @virginmedia my app says we're out of contract, I have tried 4 times to renew it with the same package, for cheaper and it says I'd get a email but, I've never received one. With my bill at £115+ now, I want this sorted otherwise I will shop around for better options.

• 
  Matt West (@itswesty) reported 25 minutes ago

  @virginmedia Residential I've had 4 calls that have cut out after a few minutes and I've had to cancel a project. An engineer is coming out tomorrow. Not going well...

• 
  v (@PaulWes15396579) reported 27 minutes ago

  @MRWayneLaws @virginmedia @VirginMediaCorp the misery i’ve had the last year , damaged my rating [their fault], arrogant customer service , i paid 9 months to get out early , still getting hassle . i feel your pain , just bullies

• 
  Richard (@xTHEDROIDx) reported 27 minutes ago

  @virginmedia I'm trying to link my parents virgin media o2 account with a virgin media account, but when I do this, it's asking us to sign in with an email address we do not have access to. I've tried calling your customer services and they can't understand me.