Virgin Media Outage Report in Hixon, Staffordshire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hixon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hixon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (44%)
-
TV (24%)
-
Wi-fi (12%)
-
Total Blackout (12%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Hixon, Staffordshire, England
The most recent Virgin Media outage reports came from the following cities: Stafford, Burntwood, Lichfield, Stoke-on-Trent, Newcastle under Lyme and Rugeley.
| City | Problem Type | Report Time |
|---|---|---|
 Stafford |
Wi-fi | |
| Burntwood |
Internet | |
| Lichfield |
||
| Stoke-on-Trent |
TV | |
| Newcastle under Lyme |
TV | |
| Stafford |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hixon, England
Latest outage, problems and issue reports in Hixon and nearby locations:
-
Philip John 🇪🇺
(@something_phil) reported
from
Lichfield, England
There are going to be *weeks* of follow up at @virginmedia about how the hell they allowed their own status page to be tied to their infrastructure. Pretty useless if your status page goes down when you do.
-
Meyrick
(@iMeyrick) reported
from
Stoke-on-Trent, England
Me to the controller after reconnecting to @vatsim for the 5th time in one flight due to the virgin media outage.
-
David Rathband
(@YidBarmy) reported
from
Burntwood, England
Virgin Media customer service is non existent. 6 times today I’ve called to make changes to my package. I’ve waited on average 50 minutes each time only to be cut off each time. You can add to your package on line but you can’t remove anything. Just wait till normality returns...
-
Caitlin Parker🧜🏼♀️🧜🏼♀️
(@caitlinaimeep) reported
from
Lichfield, England
It’s like @virginmedia are trying to get people to upgrade their broadband during lockdown otherwise they’re gonna give you shit service 🧐🧐🧐
-
Wie-Men Ho
(@WieMenHo) reported
from
Lichfield, England
Not surprised re @virginmedia especially on the TV side - my issues remain unresolved following my attempts to reduce my tv package without being given the assurances or certainty of what channels would actually be removed and what would remain!
-
Ash🌐
(@AshMcFarlane95) reported
from
Rugeley, England
@virginmedia you internet service is down again
-
StaffordBooks&Comics
(@booksandcomics) reported
from
Stafford, England
Right in the middle of hosting a virtual pub quiz with friends from around the world and our WiFi with @virginmedia cuts out. It’s been fine all the way through lock down, unsure why these past few days it has been awful...#virginmediadown
-
George Kafetzis
(@Georgekafetzis) reported
from
Cheslyn Hay, England
@VirginMedia the worst customer service known to mankind. I do not know how they say in business.
-
Barry Williams
(@BarryWi32733397) reported
from
Hixon, England
@staffsbrewery @unicom @openreach I walked away from BT Infinity in my Hixon village as soon as Virgin Media was available the Service from BT was not good to say the least and i safe money with VM compared to my monthly charges from BT and Sky
-
Alena
(@AlenaCopeland_1) reported
from
Stoke-on-Trent, England
@Turnerandhooch @virginmedia Shocking service they are
-
Paul Rooney
(@Timtastic10IAR) reported
from
Rugeley, England
@virginmedia And down it goes again 😂
-
matthew aucote
(@matthewaucote) reported
from
Lichfield, England
@virginmedia Broadband been down all morning in Lichfiled area any idea of issue or timescale
-
Wie-Men Ho
(@WieMenHo) reported
from
Lichfield, England
@virginmedia Again, why is it so complicated. Designed to frustrate the customer and so they stick with the more expensive package. Your team member could not understand my basic request, which is very concerning. Listen back to the call. Play it to @ofcom they have my consent to listen to it
-
Andy Picken
(@andyvic7) reported
from
Stoke-on-Trent, England
@drummerwhitey @northernsky67 @virginmedia Steve it was a last resort for me but other avenues were fruitless, I ended up getting a visit from an engineer , a booster and a reduction in my tariff after I told them I’d leave , normal customer service is dreadful, keep on pushing them
-
Beth Emma
(@beth_emma_) reported
from
Stoke-on-Trent, England
This is ******* painful @virginmedia were in the middle of a lock down sort yourselves out 🤬
-
Allan Webb
(@allanwebb69) reported
from
Stoke-on-Trent, England
@virginmedia good to see you have added #DMAX at least just when going to cancel subscription due to lack of channels
-
turnerandhooch®
(@Turnerandhooch) reported
from
Stoke-on-Trent, England
@AlenaCopeland_1 @virginmedia I thought once maybe an accident but twice is *************** , I haven’t got online access never been sent a bill no emails so I’m ****** , gonna have to cancel direct debit
-
Andy Welsh 🍕
(@imandywelsh) reported
from
Stoke-on-Trent, England
@virginmedia Don't worry you're rep is long gone! It was just the worst timing to rock up & block our extremely tight side road 👌🏻
-
Emily-jaye collins.
(@EmzeeJaye) reported
from
Stafford, England
Virgin media really need to pull their finger out. Don't boast a service that you simply cannot provide. What a bloody joke. #virginmedia #failmedia
-
#bandit4president
(@xTrustBandit) reported
from
Stoke-on-Trent, England
@virginmedia u guys ******* suck . Worst internet UK
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
robreever
(@robreever) reported
@virginmedia seriously this outage is pretty crap timing. How about a proper update and help
-
Charlotte Hughes
(@Charlot63184770) reported
@virginmedia worst customer service I have ever experienced. Been chasing a nintendo switch that was supposed to come with phone for over a week now. Nobody ever calls back. Yesterday I was PROMISED I would receive today but guess what, still not received. !!!!
-
Ryan Clark
(@TehBrickz) reported
@adrians_reality @dyarikku @virginmedia Oddly enough I’ve not had any problems this week ( in Canada also ) but I’m with TekSavvy. Cheap and reliable if you can get it
-
robreever
(@robreever) reported
@virginmedia Yes ongoing issues. Said fix at 1600 then at 2000 now nothing until tomorrow. Not great
-
L♡♐︎
(@___spoiltbrat) reported
internet down again cheers @virginmedia
-
Tom Warren
(@TomWarren33) reported
@virginmedia Said their was a problem with the cables. But i don't no when there coming back or anything already been without interent for 7 days. Still no idea when I'm going to get some internet.
-
K
(@_Falas6eeni) reported
@virginmedia no broadband or TV since 1am. Update this morning said it would be rectified by 12:30pm, then 9:30pm and now 10:00am tomorrow. You utter pieces of shite. Terrible service.
-
Stuart Walker
(@loftuscoast) reported
@tazmattar @virginmedia Virgin Media Outage Update - Description: Service update. Broadband, Voice and TV fault F009536556. The latest update we have is: Our engineer is on site and they're working to fix the problem. The estimated repair time is now: 24/12/2021 10:00:00. The Virgin Media Team.
-
Rob Dalby
(@robdalby) reported
Going to have to get rid of @virginmedia. Service has imploded again. As has their status page, and the functionality to get updates. Genuinely meta incompetence.
-
Ashley Grimshaw
(@AshleyGrimshaw) reported
@virginmedia @TE98 @virginmedia can I make a suggestion to your management that you work on your reporting mechanism you are hampering your committed work on Twitter by literally having no info, hpw hard can it be to sort that even if the problem can't be fixed?