Virgin Media Outage Report in Hixon, Staffordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hixon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hixon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Hixon, Staffordshire, England
The most recent Virgin Media outage reports came from the following cities: Stoke-on-Trent, Burntwood and Stafford.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
||
| Burntwood |
Internet | |
| Stoke-on-Trent |
TV | |
| Burntwood |
Internet | |
| Stoke-on-Trent |
Internet | |
| Burntwood |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Hixon, England
Latest outage, problems and issue reports in Hixon and nearby locations:
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Paul Moore
(@Paul_Reviews) reported
from
Burntwood, England
@SCwithGin @virginmedia @NCSC @troyhunt @ScottMcGready @PWTooStrong This isn't as bad as some would make out. 10 isn't ideal, but it's not insecure either. That's not to say you can't choose an insecure 10 character password however...
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💻gremlins r us💻
(@PlumbousSkin) reported
from
Stoke-on-Trent, England
Oh shit my bad, @virginmedia 's having problems again... what a surprise..
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Adam Bocca
(@adam_bocca) reported
from
Stoke-on-Trent, England
@Virgin_Victoria @virginmedia 1hr and 10mins later after speaking with CS they have confirmed that they cannot help me with my matter and a ticket has been raised which VM will be in touch with me by SMS within 5 working days. CS loved talking too me when I signed up a month ago. #virginmedia
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💻gremlins r us💻
(@PlumbousSkin) reported
from
Stoke-on-Trent, England
@virginmedia damn i get its 2am but your internet is Shit. If it wasnt for student accomodation you can bet your ass I'd have changed provider by now..
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Paul Moore
(@Paul_Reviews) reported
from
Burntwood, England
@ScottMcGready @SCwithGin @virginmedia @NCSC @troyhunt @PWTooStrong I didn't say it was perfectly fine... but it's certainly possible to pick a secure 10 character PW within those constraints. I was a VM customer for 2 decades... I can't recall ever losing sleep over this.
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Caitlin Parker🧜🏼♀️🧜🏼♀️
(@ItsOnlyCaitlin) reported
from
Lichfield, England
Wasting my data in my own house is the worst. @virginmedia are the worst 😭😭😭
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Paul Moore
(@Paul_Reviews) reported
from
Burntwood, England
@ScottMcGready @SCwithGin @virginmedia @NCSC @troyhunt @PWTooStrong No, bash both :) As I said, it's a poor policy by comparison but I'd rather advise the user on how to choose a secure 10 character password than waste time preaching security to a social media staffer :)
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Paul Moore
(@Paul_Reviews) reported
from
Burntwood, England
@ScottMcGready @SCwithGin @virginmedia @NCSC @troyhunt @PWTooStrong Because "secure" requires a context which neither the OP nor yourself have given. 99% of my passwords are 12 chars, A-Z, a-z, 0-9. They're not being broken in my lifetime... so to claim 10 is sufficient to justify leaving is daft.
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Paul Moore
(@Paul_Reviews) reported
from
Burntwood, England
@leicscyberaware @SCwithGin @virginmedia @NCSC @troyhunt @ScottMcGready @PWTooStrong You're right, it's not good enough... but it's not insecure either. I debunked 3 random words years ago. Now *that* is poor advice.
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Paul Moore
(@Paul_Reviews) reported
from
Burntwood, England
@kinoshitajona @ScottMcGready @SCwithGin @virginmedia @NCSC @troyhunt @PWTooStrong Agreed, neither are secure and should never be used... however it's certainly possible to make an unbreakable MD5 password.
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Neil evans EVO
(@neilevo18781967) reported
from
Stoke-on-Trent, England
@virginmedia It was with regards to my services.. When I phoned about it the lack of professionalism was horrendous.. When I mentioned the lack of professionalism I was basically told what is your problem. Awful really
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Paul Moore
(@Paul_Reviews) reported
from
Burntwood, England
@leicscyberaware @SCwithGin @virginmedia @NCSC @troyhunt @ScottMcGready @PWTooStrong The irony here is 3 random words can be broken in as little as 40 seconds, maximum 50 minutes. A 10 character random password, by comparison, would take 7 weeks with the same hardware.
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Matt
(@shent) reported
from
Stoke-on-Trent, England
@virginmedia how is the admin panel so slow on the hub 3.0, it’s actually terrible and has been since release 😒 I can’t even access my DHCP settings
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Adam Bocca
(@adam_bocca) reported
from
Stoke-on-Trent, England
@virginmedia I signed up and got my install on Saturday the 2nd. I was trying to login to my account via the App and through a webpage with me not hearing anything regarding my first billing process And it's not letting me do so I just get an error message saying that my user does not exist.
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SketchXZ
(@SketchXZ) reported
from
Burntwood, England
Sorry stream was cut short @virginmedia decided it was gna go down 🖕 #twitch #internetproblems
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spooky sad face 🙁🎃
(@ubermodd) reported
from
Lichfield, England
why is virgin media down though
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Paul Moore
(@Paul_Reviews) reported
from
Burntwood, England
@ScottMcGready @kinoshitajona @SCwithGin @virginmedia @NCSC @troyhunt @PWTooStrong Scott, we use the term "unbreakable" in the trade to imply the credentials cannot be broken in a timeframe which realistically presents a risk to the user... it's not an OED term. Sure, if we're talking to an end-user, you either use a different term or explain the meaning
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cara
(@PeachyBeechy) reported
from
Stoke-on-Trent, England
@virginmedia shocked and appalled by the rude and aggressive manner of one of your agents just now during an unsolicited sales call.
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💻gremlins r us💻
(@PlumbousSkin) reported
from
Stoke-on-Trent, England
@virginmedia I experience this problem all the time. Our phones dont connect, our internet randomly drops out, this isnt a new problem. Just a frustrating one. Everytime we 'monitor it for a week then check back' nothing is ever fixed. Its just a bad service in general.
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💻gremlins r us💻
(@PlumbousSkin) reported
from
Stoke-on-Trent, England
@virginmedia Weve had an engineer out, he replaced our router then buggered off. The problems kept happening even with a new router.. its been months of calling & faffing around trying to get this problem fixed & still nothing, its a joke.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Louise S
(@1502louise) reported
@virginmedia Nothing but issues can't even set up password online as it asked me for about 101 different combinations and then when it said strong password it still wouldn't accept it. Wish I'd stayed with sky and that's saying something 😡
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Essential Worker Spice
(@bee_laurens) reported
@virginmedia I’d like to make a formal complaint but apparently I can’t submit a complaint form online because you’ve disconnected that area of my account because I’m not currently connected to the internet because YOUR engineers keep emailing me the day (1)
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Dale
(@mr_dale333) reported
@virginmedia unbelievable Virgin Media renewed my contact without telling me!! And then asked for £280 to cancel after raising my price and renewing without informing me! After 1hr 15mins on the phone to them, a promised managers call back nothing!!! #
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◜ᴀᴍ ﹙ɴᴏᴛ﹚ ᴡʀɪᴛɪɴɢ ◈ 🏳️🌈✒️◞
(@maletiers) reported
What happened to @virginmedia's web chat service? I can't find it on their web page but a Google search doesn't tell me whether they've removed the service or not. I was able to contact them through it last year but now it only lists a number to call.
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Jacqueline
(@jacpoopoo) reported
@virginmedia Why can't my complaint be dealt with on here!
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Tony Tselepis
(@tony_tselepis) reported
@virginmedia Hi do you have any issues in the London N21 area. No Internet since 11am and neighbours the same
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Neo
(@RobinBluebear) reported
@virginmedia every time it goes down i check the tracker and it never says it is down, you did some maintenance a few days ago and since then it’s been doing this
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Rebecca Thompson
(@Rebecca30745221) reported
@virginmedia We have been without WiFi & TV since 18/5/22, have had two engineers out & still not working!! A manager was meant to call back this morning and unsurprisingly hasn't! And now no appointments till Monday!! Absolutely terrible service! How can we take this further??
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Martin Ryan
(@TheQuareChap) reported
@virginmedia It is clear the minute I start to explain to you why I am justifiably stressed,Virgin ignores me. What is wrong with this company that you act in such an awful fashion??? I closed another utility this morning and it literally took 5 minutes. What is wrong with you people??????
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Gatis Marcinkevics
(@gatis_marci) reported
@virginmedia Working from home and the dropouts leads me to ask my IT department to restart our VPN service. Really inconvenient.