Virgin Media outages and service status in Hixon, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Hixon, including 0 direct reports.
- The most common problems reported in this area mention TV and Internet.
- TV (76%)
- Internet (24%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Hixon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hixon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 24: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Hixon, England
The most recent Virgin Media outage reports came from the following cities: Stoke-on-Trent, Stafford, Burntwood, Lichfield, and Cannock.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent
|
TV | 8 days ago |
|
Stoke-on-Trent
|
TV | 10 days ago |
Community Discussion
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Virgin Media Issues Reports Near Hixon, England
Latest outage, problems and issue reports in Hixon and nearby locations:
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Si Hodgkiss-Rogers (@SpykDaBarstud) reported from Rugeley, England@ryanricardo76 @virginmedia Having problems on and off with mine again. It works for three months... problems for six, etc. Can’t even steam a movie on one device atm. Call for support. Same thing every time. Always say there’s no issue. Must be our devices. Think, at £50 a month... time to change.
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Stocky. (@StaffordTownUK) reported from Stafford, England@virginmedia what are you doing to resolve the broadband ongoing performance and outage issues I'm Stafford. Many people /sites complaining.
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LordBeerHunter 🇪🇺 (@LordBeerHunter) reported from Stafford, EnglandReally getting sick of @virginmedia's shocking service. Yet more dropouts. No doubt this will inspire them to post the usual useless scripted bs response.
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Ian Morris (@ianmorris04) reported from Checkley, England@JimBrowning11 @virginmedia @KolkataPolice They are also targeting sky customers, was seeing my mum phone went internet, today my house phone, same ****. Be careful people.
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Marcos Clowes FCILT (@MarcosJimClowes) reported from Stafford, England@virginmedia They refused to tell me as they said it contravened GDPR rules, I asked if they could tell me the minimum I needed to pay so as not to involve GDPR. They weren’t able to help.
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Daz (Oaky) Holdcroft (@dazholdcroft1) reported from Stoke-on-Trent, England@TerryBossons @virginmedia Since Covid no body answers phones any more crazy, shocking though that is @TerryBossons really bad costumer service and lack of information I had this with Sky very similar 2 very poor service providers with little thought of what’s going on in todays climate
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Mike Hillman (@photo_bloke) reported from Stafford, EnglandAnd now @AmazonUK have managed to join @virginmedia on the list of companies who've managed to p**s me off today with poor service They all seem to forget who pays their bills....
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Mike Hillman (@photo_bloke) reported from Stafford, England@virginmedia If you really wanted me to stay and you valued me as a customer you would have respected my original request when i was first called and we wouldn't be here now Learn the lessons from this - do what customers ask show them some respect and stop bothering them with unwanted calls
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Mathew (@mbally91) reported from Stafford, England@virginmedia why do your advisors keep hanging up randomly during my calls? Trying to find upgrade offers!? Shocking service will be looking to disconnect. What you saying @SkyUK?
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matthew aucote (@matthewaucote) reported from Lichfield, England@virginmedia Broadband been down all morning in Lichfiled area any idea of issue or timescale
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Andy Picken (@andyvic7) reported from Stoke-on-Trent, England@drummerwhitey @northernsky67 @virginmedia Steve it was a last resort for me but other avenues were fruitless, I ended up getting a visit from an engineer , a booster and a reduction in my tariff after I told them I’d leave , normal customer service is dreadful, keep on pushing them
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StJohn (@stjohn121) reported from Stafford, England@virginmedia 2/2 to her system that has Gvt system level security for 5Ghz will then revert back to one name for both and also revert to Ch108 making connection to 5Ghz unavailable. My router was refreshed by service, monitoring 24hrs, waiting on Hub5. Others are exp same fault..
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Sophie Bridgett (@sophiebridgett) reported from Stoke-on-Trent, England@virginmedia terrible internet this past 2 weeks!! Consistenly dropping 😫😫
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CR #GTTO (@CraigST6) reported from Stafford, England@virginmedia @SkySports @SkySportsBoxing £26 for HD and so far the picture quality has been garbage. Pixilated every 5 seconds or so. Sort it out or refund everyone affected.
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Wie-Men Ho (@WieMenHo) reported from Lichfield, England@virginmedia Again, why is it so complicated. Designed to frustrate the customer and so they stick with the more expensive package. Your team member could not understand my basic request, which is very concerning. Listen back to the call. Play it to @ofcom they have my consent to listen to it
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Andrew Dickerson (@andy_dickerson) reported from Stoke-on-Trent, England@virginmedia Yes I did and Tuesdays fault was shown and yesterday's wasn't so how about you provide the service I pay for. If this continues I will begin getting quotes from other service providers as I am fed up of dealing with bots and spammers claiming to be from you.
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SBJ💙 (@SharonJukes) reported from Stoke-on-Trent, EnglandTwo days have now passed and they have heard nothing. They have no phone or internet and Dad is 80. Please can someone contact me and I will provide further details by DM. This is poor service for what you class as a vulnerable age group. I have tried to call you #virginmedia
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Barry Williams (@BarryWi32733397) reported from Hixon, England@staffsbrewery @unicom @openreach I walked away from BT Infinity in my Hixon village as soon as Virgin Media was available the Service from BT was not good to say the least and i safe money with VM compared to my monthly charges from BT and Sky
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Ash🌐 (@AshMcFarlane95) reported from Rugeley, England@virginmedia you internet service is down again
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Honest John (@HonestJ89478453) reported@EoinLenihan Virgin Media promoted by FFG without public consultation to status of a Public Broadcasting Co Should not be allowed on X to use an a/c when reporting on a news incident eg. Skerries brawl which denies the public to make comment When they allow only selected accounts reply
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John Bull (@54JohnBull) reported@DeviateDefiant @virginmedia @MoneySupermkt It's a stupid system where every time you have to threaten to cancel, and eventually even that becomes a waste of time.
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xSpeakEazy (@xSpeak_Eazy) reported@DeviateDefiant @virginmedia @MoneySupermkt Damn I'm paying £63 for 1gig from VM.
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Nick S. (nickncs) (@nickncs_cP) reported@virginmedia something is wrong with your internet network. maybe DNS server issue? some sites down on all devices but able to reach them if using a vpn.
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🇬🇧🏴Big Bad Wolf🏴🇬🇧 (@BigBadWolf137) reported@trapdoor456 @virginmedia I tried, after 3 months of bullshit, it was brought into my house behind my fryer as this was and i quote ' the only place it can go' They may have sorted themselves out by now but I have heard mixed reviews so make sure to have the option to cancel
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Shifty (@Shifty_) reported@DeviateDefiant @MoneySupermkt Welcome to Virgin Media, in this house was the same been with them since NTL days and still had better deals for new customers over there loyal paying customers so we switched to Sky. i have to say from my experience had 0 issues.
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Liam Moran (@lpearsemoran) reported@Rugby_Scoop @daphmc_ @virginmedia 100% Crap
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Success W Lewis (@SuccessWLewis1) reported@Pirat_Nation @virginmedia has been having issues all week. Can't turn on or off my smart light, can't download or play anything online. All I can do is play some old DVDs and Games on disk.
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Mitch Hirsty (@mitchhirsty) reported@Frugal_ways @O2 @virginmedia Frustrating isn’t it? Now imagine that’s the only way you can actually pay the bill and O2 force you onto a promise to pay to restore service, tell you that you must pay, and it’s still not fixed! (Long story. Disabled, only method I can use is via the app or website) thanks O2🙄
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EL Divo. (@EugeneLeach) reported@Rugby_Scoop @virginmedia Typical arrogance of ex All Blacks,🤡when we were beating them,they had plenty of excuses. Irish analysts also highlighted the many handling errors of the Irish team. 6 clear turnovers prevented,blatant knock on,we're we had 3/1 overlap,penalty try ? 1st Yellow was 20minute red🤡