Virgin Media Outage Report in Checkley, Staffordshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Checkley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Checkley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 14: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Checkley, Staffordshire, England
The most recent Virgin Media outage reports came from the following cities: Stoke-on-Trent, Stafford and Uttoxeter.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
TV | |
| Stoke-on-Trent |
TV | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Internet | |
| Stafford |
Internet | |
| Stoke-on-Trent |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Checkley, England
Latest outage, problems and issue reports in Checkley and nearby locations:
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David Knight
(@Knightfight7) reported
from
Stoke-on-Trent, England
@virginmedia Didn’t think your service could get worse.Wifi is now completely unusable.Getting 3mb wired into a Xbox one.Still got considerable amount of tv channels not working.All for £100 per month.What an absolute disgrace
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Beth Emma
(@beth_emma_) reported
from
Stoke-on-Trent, England
This is ******* painful @virginmedia were in the middle of a lock down sort yourselves out 🤬
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turnerandhooch®
(@Turnerandhooch) reported
from
Stoke-on-Trent, England
@AlenaCopeland_1 @virginmedia I thought once maybe an accident but twice is *************** , I haven’t got online access never been sent a bill no emails so I’m ****** , gonna have to cancel direct debit
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Moorland
(@moorland2) reported
from
Endon, England
@virginmedia trying to contact you and all I keep getting is a stupid repetitive bot
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Allan Webb
(@allanwebb69) reported
from
Stoke-on-Trent, England
@virginmedia good to see you have added #DMAX at least just when going to cancel subscription due to lack of channels
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LordBeerHunter 🇪🇺
(@LordBeerHunter) reported
from
Stafford, England
Really getting sick of @virginmedia's shocking service. Yet more dropouts. No doubt this will inspire them to post the usual useless scripted bs response.
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Meyrick
(@iMeyrick) reported
from
Stoke-on-Trent, England
Me to the controller after reconnecting to @vatsim for the 5th time in one flight due to the virgin media outage.
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Alena
(@AlenaCopeland_1) reported
from
Stoke-on-Trent, England
@Turnerandhooch @virginmedia Shocking service they are
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LordBeerHunter 🇪🇺
(@LordBeerHunter) reported
from
Stafford, England
Here we go again @virginmedia, no WiFi randomly again! Although hardly ransom, it's a regular occurance. About time to stopped charging until you can provide a 24/7 service.
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Emily-jaye collins.
(@EmzeeJaye) reported
from
Stafford, England
@virginmedia all of yesterday and still today I have no internet. It's been switched off, reset etc. Last month I went nearly a week without service. This needs resolving or I'm leaving.
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Serenium
(@serenium) reported
from
Stafford, England
@williamtm @virginmedia So virgin media don’t support it then. that is not “nothing supports it” Yell at virgin. BT is fine, although they do need to differentiate their treatment of ipv4 vs ipv6 icmp in their default firewall rules
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Serenium
(@serenium) reported
from
Stafford, England
@williamtm @virginmedia 1&1, bt, EE, sky, zen and talk talk all support v6 afaik. The ONLY major (by number of subscribers) ISP that doesn’t is virgin. The smallest of the big 4 is talk talk and numbers 5-10 of the top 10 added together are still half the size of talk talk.
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Denise Powell
(@PPowellfamily) reported
from
Barlaston, England
@virginmedia 2 houses in the same street no Internet or broadband. Your call centre claims the fault to be in my home. #3rd class service
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Moorland
(@moorland2) reported
from
Endon, England
If @virginmedia try and flog you 1 of these let me know, I’ve had them for 2 yrs and they have been nothing but crap from the get go
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Emily-jaye collins.
(@EmzeeJaye) reported
from
Stafford, England
@virginmedia I've already checked and there is no reported issues in my area.
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Barry Williams
(@BarryWi32733397) reported
from
Hixon, England
@staffsbrewery @unicom @openreach I walked away from BT Infinity in my Hixon village as soon as Virgin Media was available the Service from BT was not good to say the least and i safe money with VM compared to my monthly charges from BT and Sky
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Chan Ekanayake
(@ChanEk81) reported
from
Stafford, England
@TrekinTech @virginmedia I gave up with Virgin media router after so many of these. It’s is single handedly the worst WiFi router man (or woman or it) has ever invented. But it’s a pretty ok modem TBF..
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Santa Sime 🎅🏻🎄
(@FowldsSimon) reported
from
Stoke-on-Trent, England
@virginmedia why was I not informed of changes to my package. I’ve got the full house package which included kids tv. Name changed to maxit and now no kids Tv. Thank god we have amazon and Netflix which has kids stuff on. Don’t watch either on Virgin as it’s so slow.
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Emily-jaye collins.
(@EmzeeJaye) reported
from
Stafford, England
Virgin media really need to pull their finger out. Don't boast a service that you simply cannot provide. What a bloody joke. #virginmedia #failmedia
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Andy Welsh 🍕
(@imandywelsh) reported
from
Stoke-on-Trent, England
@virginmedia Don't worry you're rep is long gone! It was just the worst timing to rock up & block our extremely tight side road 👌🏻
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Hammer 🏴 🇬🇧
(@hammerbiker666) reported
@virginmedia Nope all okay on that - before we were cut off she said they won’t send an engineer out so I just don’t know what to do except cancel the whole subscription as not getting the service I pay for…..
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hollowlegs
(@hollowlegs) reported
@virginmedia Nothing at all happens. Still no signal or data. Same handset 😫
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Ellyn Somerville
(@Ellyn106) reported
@AdamHDGamer82 @virginmedia My parents moved to sky due to the atrocious customer service of virgin media and even giving 30 days notice they gave still taken over £200
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Gareth
(@GGTVBD) reported
@Ofcom Thank you. Looks like I’ll be filling in that form and making a complaint against @virginmedia - as always, completely ignored. Statutory compensation not paid. Disgraceful.
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Jonny Lindsay
(@JonnyLindsay) reported
@virginmedia Well it all started when I called you weeks ago and your telephone team dropped the phone on me three times. Since then I had a web chat and you said you would raise a complaint. But it never appeared. So a couple of days ago I raised one.
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A 🇾🇪
(@Utd1A) reported
This is no lie the 5th time I’ve agreed something with @virginmedia and I’m still being chased on something I have been told five times, I don’t need to pay. How can the customer service be this shambolic
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Ginges Life
(@GingesLife) reported
@virginmedia Ok this is no longer an internal networking issue, when it happens I cant connect to the router via ethernet or your app to reboot it. Hub light now showing as light orange not white. Do you have the support phone number thanks?
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Alex Hammond
(@Alhambre) reported
Hi @virginmedia - just FYI I can’t seem to get hold of anyone to explain that my bank says the problem is at your end, and that’s why the payment won’t go through. Also, I’ll not be paying you that late fee :)
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Louise Reynolds
(@louise_r74) reported
@virginmedia please make it possible to reach customer support - I have no Internet the past 48 hours and cannot reach anybody to help. I need Internet for work please help ASAP!
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Gareth
(@GGTVBD) reported
@virginmedia A web chat wasn’t convenient at that time. And considering you’re a telecoms company, only giving that option to a customer is not only appalling, it’s more than a little ironic. Thank goodness I’m out of contract soon.