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Virgin Media

Virgin Media outages and service status in Checkley, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 3 outage signals in the last 24 hours around Checkley, including 3 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received May 18, 2:12 PM GMT+1.
  • 60% TV (60%)
  • 35% Internet (35%)
  • 5% Wi-fi (5%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Checkley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Checkley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 19: Problems at Virgin Media

Virgin Media is having issues since 12:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Checkley, England

The most recent Virgin Media outage reports came from the following cities: Stoke-on-Trent, and Stafford.

CityProblem TypeReport Time
Stoke-on-Trent Internet 15 hours ago
Stoke-on-Trent Internet 15 hours ago
Stoke-on-Trent Internet 15 hours ago
Stoke-on-Trent TV 3 days ago
Stoke-on-Trent TV 3 days ago
Stoke-on-Trent Internet 4 days ago

Nearby cities with recent reports

Stoke-on-Trent

17 recent signals

15 hours ago
Stafford

2 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Checkley, England

Latest outage, problems and issue reports in Checkley and nearby locations:

  • MarcosJimClowes
    Marcos Clowes FCILT (@MarcosJimClowes) reported from Stafford, England

    @virginmedia I’ve been through all of that. A totally useless service. I’ve asked to be mailed an account password. So I need to wait for that as they told me no other way to help.

  • sh33ran7
    Ant Sheeran 🤙🏻 (@sh33ran7) reported from Stoke-on-Trent, England

    Get priority tickets for Peter Kay virgin tell me as I’m a customer, yet I can’t even get on the O2 priority app. Sort it out @virginmedia @O2

  • PeachyBeechy
    cara (@PeachyBeechy) reported from Stoke-on-Trent, England

    @virginmedia is there an issue with the internet service in ST4 Stoke on Trent?

  • shent
    Matt (@shent) reported from Stoke-on-Trent, England

    @virginmedia Unfortunately not, I even gave two phone numbers and an email, just want to know if there is an issue local to me or if it’s a network issue, I can deal with downtime but drop outs and high latency really are frustrating, can’t really have another half a day off work...

  • shent
    Matt (@shent) reported from Stoke-on-Trent, England

    @virginmedia hey guys lost complete internet service in ST3 area, router states: Provisioning state: Offline and internet (Access Denied) 😔

  • EmzeeJaye
    Emily-jaye collins. (@EmzeeJaye) reported from Stafford, England

    @virginmedia considering my number isn't on the directory and I've never given it out to anyone, it's funny how I am getting so many scam and cold calls.

  • byellielouise
    El 👸🏻 (@byellielouise) reported from Colwich, England

    @FowlerLegend @virginmedia I’m just going round in circles. Hours of stress with it tonight. If I ever manage to get it cancelled I’ll never going near the company again

  • swoolly1970
    Steve woolliscroft (@swoolly1970) reported from Stoke-on-Trent, England

    @virginmedia I’m trying to watch @stokecity , I pay you good/ hard earned money for your service and this is what you give #shocking

  • mrsclholdcroft
    Claire Holdcroft (@mrsclholdcroft) reported from Stafford, England

    Trying to speak to @virginmedia is so hard, trying to cancel my contract for nearly 2 months now. Does anyone ever get out?

  • AleeOwnzz
    Alee (@AleeOwnzz) reported from Stoke-on-Trent, England

    @toastwiz @virginmedia Gotta be a pretty big issue to take 10 days Jesus

  • sh33ran7
    Ant Sheeran 🤙🏻 (@sh33ran7) reported from Stoke-on-Trent, England

    @virginmedia what is happening with your broadband?? I don’t pay stupid amounts of money each month for it not to work!!!!!

  • mrsclholdcroft
    Claire Holdcroft (@mrsclholdcroft) reported from Stafford, England

    @virginmedia can you please tell me how to ensure that you cancel my contract? I have tried since June! I’ve moved out and you keep on sending me bills and notices of not paying! The chat is useless as no one actually helps! It then disconnects! So disappointed.

  • NeilBarker72
    Neil Barker (@NeilBarker72) reported from Stoke-on-Trent, England

    Is anybody having issues with @virginmedia internet. My neighbours is running ok but is off.

  • dazholdcroft1
    Daz (Oaky) Holdcroft (@dazholdcroft1) reported from Stoke-on-Trent, England

    @TerryBossons @virginmedia Since Covid no body answers phones any more crazy, shocking though that is @TerryBossons really bad costumer service and lack of information I had this with Sky very similar 2 very poor service providers with little thought of what’s going on in todays climate

  • sophiebridgett
    Sophie Bridgett (@sophiebridgett) reported from Stoke-on-Trent, England

    @virginmedia terrible internet this past 2 weeks!! Consistenly dropping 😫😫

  • small1808
    nathan (@small1808) reported from Stafford, England

    @virginmedia been on hold with one of your customer service agents for 45 minutes now hope she is alright

  • mrssbowen
    Sarah Louise Bowen (@mrssbowen) reported from Bucknall, England

    @virginmedia should be avoided no customer service just a chat full of nonsense !!

  • MarcosJimClowes
    Marcos Clowes FCILT (@MarcosJimClowes) reported from Stafford, England

    @virginmedia I have lost my internet and TV channels. I don’t have access to the login details or my phone number to resolve online and I can’t get any answer on the phones despite waiting a very long time. How can I resolve this please?

  • byellielouise
    El 👸🏻 (@byellielouise) reported from Colwich, England

    @virginmedia I’d like to cancel my broadband installation

  • ChrisLaws1
    Chris Laws (@ChrisLaws1) reported from Cheadle, England

    @virginmedia please sort your service out... I have now been on the phone to you for almost an hour. The first person hung up on me, the second was rude and useless. All for £0.01 which I don't owe. No wonder the landlords are removing virgin from all of the apartments

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DingliPaul
    Paul (@DingliPaul) reported

    @virginmedia @EuroTiggion Just wondered why my bill is the same and and yet we had 3 days of no service here!!

  • KathyMi25429227
    Kathy Miller (@KathyMi25429227) reported

    @virginmedia Paying a premium for a poor service...why is it impossible to actually speak to anyone?? Wait time unacceptable

  • neilontour
    Neil Willett (@neilontour) reported

    @virginmedia your service is a joke at least half of my chanel’s are either not working or are very glitchy not the first time this has happened either

  • Benleo
    Ben Leo (@Benleo) reported

    Congrats to @virginmedia for being perhaps the WORST company I’ve ever had the misfortune of dealing with in Britain. Three engineer visits, five plus calls to Indian call centres, and still you can’t activate the TV contract you upsold me when I simply called to get my connection back. Awful, awful business model.

  • youlum
    Uilleam Cameron 🏉 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇬🇧 🇦🇺 (@youlum) reported

    @Benleo @Christi61144576 @virginmedia What a shame you had such a bad experience. I’ve always had excellent service from them. And that’s from whenever they brought cable to my street 15 - 20 years ago.

  • CFCCath
    CFC Cathy (@CFCCath) reported

    Been a customer for 20 years and intermittent signal for last 48 hours on @virginmedia and prices going up By 25%. Time for us to part our ways methinks …

  • Mat_Man_Miracle
    Andy Nightingale (@Mat_Man_Miracle) reported

    @Benleo @virginmedia They are without a doubt the worst. I'm in a cable area and they jack the price up every 6/12 months and send a letter out confirming. Had an issue they never, ever sorted despite promises and engineers saying it would be. Never again.

  • Babe212426
    Margi (@Babe212426) reported

    @Benleo @virginmedia I got rid of Virgin it was very expensive and the call centres! Terrible service!

  • UpTheVibration
    England My Country I Love You (@UpTheVibration) reported

    @jomickane @Benleo @virginmedia I've always found them to be really good, been with them years, never a problem, broadband connection is great - we're high usage, and this year they even emailed me to let me know they were keeping my existing discount when my contract was up, I usually renegotiate each time

  • glenn_coin
    Glenn Edwards ⚽️🥊🦮 🇬🇧 (@glenn_coin) reported

    @Benleo @virginmedia It’s the only option I have that doesn’t use Openreach lines, which are crap. They were terrible when they were NTL as well, seems like nothing has changed.