Virgin Media Outage Report in Biddulph, Staffordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Biddulph, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Biddulph and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 04: Problems at Virgin Media
Virgin Media is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Biddulph, Staffordshire, England
The most recent Virgin Media outage reports came from the following cities: Stoke-on-Trent, Macclesfield and Crewe.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
TV | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Internet | |
| Macclesfield |
Internet | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Biddulph, England
Latest outage, problems and issue reports in Biddulph and nearby locations:
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Allan Webb
(@allanwebb69) reported
from
Stoke-on-Trent, England
@virginmedia good to see you have added #DMAX at least just when going to cancel subscription due to lack of channels
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My big fat British Bladder Tumour
(@big_british) reported
from
Macclesfield, England
@virginmedia just tried calling you about my mums account .. she has vascular dementia and being told no one can help as she cannot remember password is ridiculous.. offered info on direct debit etc was told I was being put through to manager.. got cut off!!!
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Moorland
(@moorland2) reported
from
Endon, England
We stopped paying @virginmedia the£90 for what in fairness was complete crap and have bought a Manhattan @FreeviewTV box and couldn’t be happier. We would never go back to virgin or sky for their overpriced TV service
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Shaun Mountain
(@Mountain1863) reported
from
Biddulph, England
@virginmedia Not even a DM asking for contact details to discuss further @Ofcom & @CISASUK have been informed and will be supporting with furthering my complaint. Hopefully my followers will see these tweets and avoid your black Friday sales 👌👍 even if only one person avoids the #scammers
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turnerandhooch®
(@Turnerandhooch) reported
from
Stoke-on-Trent, England
@AlenaCopeland_1 @virginmedia I thought once maybe an accident but twice is *************** , I haven’t got online access never been sent a bill no emails so I’m ****** , gonna have to cancel direct debit
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chas plummer
(@chasplummer1) reported
from
Newcastle-under-Lyme District, England
@virginmedia 2 days intermittent internet service. Website not available to register complaints
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Moorland
(@moorland2) reported
from
Endon, England
@virginmedia trying to contact you and all I keep getting is a stupid repetitive bot
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Beth Emma
(@beth_emma_) reported
from
Stoke-on-Trent, England
This is ******* painful @virginmedia were in the middle of a lock down sort yourselves out 🤬
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Moorland
(@moorland2) reported
from
Endon, England
If @virginmedia try and flog you 1 of these let me know, I’ve had them for 2 yrs and they have been nothing but crap from the get go
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#bandit4president
(@xTrustBandit) reported
from
Stoke-on-Trent, England
@virginmedia u guys ******* suck . Worst internet UK
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Sophie Massey
(@SophieMassey11) reported
from
Macclesfield, England
@_Captain_Insano @virginmedia I’ve had issues with them for over 8 weeks. It’s with the cisa now.. shocking service!
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turnerandhooch®
(@Turnerandhooch) reported
from
Newcastle-under-Lyme District, England
@fslconsult Yes it’s shit I keep calling to cancel but keep getting cut off about every 40 minutes of hold . Brings a tear to my eye @virginmedia
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Julie Podet
(@JuPo71) reported
from
Biddulph, England
@virginmedia very disappointed with your level of service to an elderly disabled customer. Drafting a complaint that will be with your shortly.
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Alena
(@AlenaCopeland_1) reported
from
Stoke-on-Trent, England
@Turnerandhooch @virginmedia Shocking service they are
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Meyrick
(@iMeyrick) reported
from
Stoke-on-Trent, England
Me to the controller after reconnecting to @vatsim for the 5th time in one flight due to the virgin media outage.
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Andy Welsh 🍕
(@imandywelsh) reported
from
Stoke-on-Trent, England
@virginmedia Don't worry you're rep is long gone! It was just the worst timing to rock up & block our extremely tight side road 👌🏻
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Santa Sime 🎅🏻🎄
(@FowldsSimon) reported
from
Stoke-on-Trent, England
@virginmedia why was I not informed of changes to my package. I’ve got the full house package which included kids tv. Name changed to maxit and now no kids Tv. Thank god we have amazon and Netflix which has kids stuff on. Don’t watch either on Virgin as it’s so slow.
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tim mears
(@timmears) reported
from
Macclesfield, England
@SophieMassey11 @virginmedia Mine down aswell Soph! On the bright side you only have to deal with jill!! The kids are going mental!!! Haha
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Joel Womsley
(@SoManyJoels) reported
from
Newcastle-under-Lyme District, England
Hey @virginmedia wifi has been down for 12 hours box has been reset several times, any idea what the problem is : ST5 postcode
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Inland Empire 777
(@InlandEmpire777) reported
from
Nether Alderley, England
@virginmedia None of that shit, that's an absolute fact, trust me.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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CEO
(@ZemmyZoom) reported
@virginmedia I’ve been having problems for over a year. You guys are useless.
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Artist_Zero
(@gmeedel) reported
Spent two grand on a pc that’s ran like a beast just for virgin media to deliver on their notoriously **** wifi. I beg will any other provider just move to my area I’m begging.
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Claire Pearson
(@Missjadia) reported
@virginmedia I have appointments tomorrow trying to claw back clients I've lost through your appalling service. I won't be free till after 6. Webchat takes ages to do and lost the chat 4 times on the last attempt filling in a form. Is that going to happen again?
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point3456
(@point34561) reported
@virginmedia Already have, you didn't send it out for 2 weeks illegally stalled to try to keep me and stop a complaint. Nobody picked up on your number for hours. Did you read anything? #virginmedia #useless #dontriskyourbusiness
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Matt Horrocks
(@MattHorrocks18) reported
@virginmedia Don't be silly. 7 hours later. You gave up, and left me out to dry. I didnt give up. BUT I was let down, by your customer service, once again! I've spent 7 hours waiting around on online chats, 1 hour on 3 phone calls. For nothing.
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Snoopy
(@NortholtEng) reported
@virginmedia @MoneyTelegraph I asked your representative to have a manager call me and her response was disdainful and negative. Unless someone calls by 0900 tomorrow and discusses our problems then we will be leaving and you will lose a good customer.
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point3456
(@point34561) reported
@virginmedia Do you think my issues were resolved within 1 second after tweeting?
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Claire Pearson
(@Missjadia) reported
@virginmedia Well can they make sure to read this thread again please. I've never been so disappointed and just so sick of a company ever in my life
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Rita McMahon
(@Reeet) reported
@VirginMediaIE Hi, I have just switched to Virgin media and purchased a phone & plan. I put the incorrect email address in when I was setting it up, so I have not received my confirmation emails & can't complete my registration for my account. Can you help?
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JW
(@w36613) reported
@virginmedia It's due to incompetence not availability. Ordered our service to be moved 5 weeks before our move date and it was put back nearly 3 weeks the night before it was due to be installed. Have now seen 5 crew on site but still no date improvement.