Virgin Media Outage Report in Biddulph, Staffordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Biddulph, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Biddulph and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Biddulph, Staffordshire, England
The most recent Virgin Media outage reports came from the following cities: Stoke-on-Trent, Buxton and Macclesfield.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
TV | |
| Buxton |
TV | |
| Stoke-on-Trent |
TV | |
| Stoke-on-Trent |
Total Blackout | |
| Stoke-on-Trent |
TV | |
| Stoke-on-Trent |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Biddulph, England
Latest outage, problems and issue reports in Biddulph and nearby locations:
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#bandit4president
(@xTrustBandit) reported
from
Stoke-on-Trent, England
@virginmedia u guys ******* suck . Worst internet UK
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Chris Walton
(@Ohrate_Tri) reported
from
Stoke-on-Trent, England
@virginmedia how do I organise a home move service. I’ve been on hold on the online chat since yesterday teatime. No one is answering or speaking to me in there.
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turnerandhooch®
(@Turnerandhooch) reported
from
Newcastle-under-Lyme District, England
@virginmedia Still no reply , direct debit now cancelled migjt@get a phone call now . Useless organisation never again
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Andy Picken
(@andyvic7) reported
from
Stoke-on-Trent, England
@drummerwhitey @northernsky67 @virginmedia Steve it was a last resort for me but other avenues were fruitless, I ended up getting a visit from an engineer , a booster and a reduction in my tariff after I told them I’d leave , normal customer service is dreadful, keep on pushing them
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cara
(@PeachyBeechy) reported
from
Stoke-on-Trent, England
@virginmedia is there an issue with the internet service in ST4 Stoke on Trent?
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Rocketman_86
(@Rocketman_86) reported
from
Stoke-on-Trent, England
@virginmedia Your a tech company and doesn't have an email address. Your live chat is laughable and waiting times on the phones is silly. Trying log into the account - forget password the username doesn't exist. The self help is insulting intelligence is the ringer switched on for instance
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Rocketman_86
(@Rocketman_86) reported
from
Stoke-on-Trent, England
@virginmedia Yes. No human tone. No customer service. The usual have you tried changing the batteries in your phone, could it be your handset etc ( they bought new ones 6/7 week ago thinking it was them) may be they should ask Virgin Media to reimburse them
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turnerandhooch®
(@Turnerandhooch) reported
from
Newcastle-under-Lyme District, England
@fslconsult Yes it’s shit I keep calling to cancel but keep getting cut off about every 40 minutes of hold . Brings a tear to my eye @virginmedia
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Meyrick
(@iMeyrick) reported
from
Stoke-on-Trent, England
Me to the controller after reconnecting to @vatsim for the 5th time in one flight due to the virgin media outage.
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Pete Robinson
(@PeteRobinson985) reported
from
Macclesfield, England
@virginmedia Excellent service this afternoon from Lee. Eventually e-mailed my request and within the hour he was in contact by phone. A cheery chap who not only sorted my request, made sure an up to date second TiVo box will be delivered and reduced my monthly payments. Thank you 🙏 👍🏻
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tim mears
(@timmears) reported
from
Macclesfield, England
@SophieMassey11 @virginmedia Mine down aswell Soph! On the bright side you only have to deal with jill!! The kids are going mental!!! Haha
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Beth Emma
(@beth_emma_) reported
from
Stoke-on-Trent, England
This is ******* painful @virginmedia were in the middle of a lock down sort yourselves out 🤬
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Moorland
(@moorland2) reported
from
Endon, England
@virginmedia trying to contact you and all I keep getting is a stupid repetitive bot
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Kieran Stockton
(@KieranStockton) reported
from
Macclesfield, England
@virginmedia Upgraded my TV package yesterday. New Channels still not working.
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bazza baz
(@demonbaz666) reported
from
Stoke-on-Trent, England
No stream at the minute guys has virgin media has gone down more than my girlfriend 🙁🙁hopefully I will get on later guys.
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Sophie Massey
(@SophieMassey11) reported
from
Macclesfield, England
@_Captain_Insano @virginmedia I’ve had issues with them for over 8 weeks. It’s with the cisa now.. shocking service!
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Allan Webb
(@allanwebb69) reported
from
Stoke-on-Trent, England
@virginmedia good to see you have added #DMAX at least just when going to cancel subscription due to lack of channels
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Moorland
(@moorland2) reported
from
Endon, England
We stopped paying @virginmedia the£90 for what in fairness was complete crap and have bought a Manhattan @FreeviewTV box and couldn’t be happier. We would never go back to virgin or sky for their overpriced TV service
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Connor / MN
(@CJMontford) reported
from
Newcastle-under-Lyme District, England
Virgin Media is DOG AWFUL
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chas plummer
(@chasplummer1) reported
from
Newcastle-under-Lyme District, England
@virginmedia 2 days intermittent internet service. Website not available to register complaints
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Timbo
(@timborichens) reported
@virginmedia @ofcom @frometimes with all due respect I’ve done that the last 7 times it’s been down if the past few weeks. You know you have an underlying problem and you ignore it as you do your customers in the area. You engineer are always fixing it and we suffer with no service!
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Timbo
(@timborichens) reported
@Ofcom @virginmedia @frometimes I just don’t believe it! Virgin Broadband and TV down yet again in BA11 4 area. This is now beyond the home. Tried calling to speak to someone but you just go around in circles with recorded messages - come on Ofcom please sort this🙏
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(Dr) Cyril Cornersley
(@RefereeDegrees) reported
@virginmedia I can’t access the link provided, I have no internet. Please can you log into my account (my password is ‘MixedGrill64.’) and assess the damage? Waiting to hear back, -C.
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Phoebe Clems
(@ClemsPhoebe) reported
@virginmedia your WhatsApp customer services is shoddy FYI. Retention advisors when they cant stop a disconnection request just say they’re taking a break and will be 5 mins and they let the chat time out so they dont lose their conversion stats. Time after time
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Elaine Bingham
(@elaine_bingham) reported
@virginmedia sort your customer service out , been trying to access my email account for 4 hours with the CORRECT security question .. shocking service
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e grey 👠🍷❤✌🇬🇧 🇨🇦
(@em_loo_g) reported
@Janeychunkerss2 @virginmedia Same janey , we have to go outside to call people our connection is that bad or kids have to use there data
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QCumbor 🇬🇧
(@qcumbor) reported
@morphrules @suziperry MotoGP and others still a slightly safe space in a world of woke. Sadly seems to be getting a bit more F1 each year tho. Suzy @ Neil still the A team tho even if I still have to pay awful Virgin media to see them
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Jason Gorman
(@jasongorman) reported
My Virgin Media Internet connection has been down for 3 hours. Service status page is still all green ticks. They're edging very close to being replaced.
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**** Stein
(@bray_gooster) reported
@virginmedia Ive caved in and paid the outstanding bill but I want this issue resolved and closed for good with my credit returned!
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Jim
(@jameshooker) reported
@virginmedia I was back but currently in the middle of my daily outage. Please let me out if this awful contract.