Virgin Media Outage Report in Biddulph, Staffordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Biddulph, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Biddulph and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Biddulph, Staffordshire, England
The most recent Virgin Media outage reports came from the following cities: Buxton, Stoke-on-Trent and Macclesfield.
| City | Problem Type | Report Time |
|---|---|---|
 Buxton |
Wi-fi | |
| Stoke-on-Trent |
TV | |
| Stoke-on-Trent |
TV | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Biddulph, England
Latest outage, problems and issue reports in Biddulph and nearby locations:
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Julie Podet
(@JuPo71) reported
from
Biddulph, England
@virginmedia very disappointed with your level of service to an elderly disabled customer. Drafting a complaint that will be with your shortly.
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chas plummer
(@chasplummer1) reported
from
Newcastle-under-Lyme District, England
@virginmedia 2 days intermittent internet service. Website not available to register complaints
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Moorland
(@moorland2) reported
from
Endon, England
If @virginmedia try and flog you 1 of these let me know, I’ve had them for 2 yrs and they have been nothing but crap from the get go
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Joel Womsley
(@SoManyJoels) reported
from
Newcastle-under-Lyme District, England
Hey @virginmedia wifi has been down for 12 hours box has been reset several times, any idea what the problem is : ST5 postcode
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Andy Welsh 🍕
(@imandywelsh) reported
from
Stoke-on-Trent, England
@virginmedia Don't worry you're rep is long gone! It was just the worst timing to rock up & block our extremely tight side road 👌🏻
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Allan Webb
(@allanwebb69) reported
from
Stoke-on-Trent, England
@virginmedia good to see you have added #DMAX at least just when going to cancel subscription due to lack of channels
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Will Hook
(@williamtm) reported
from
Crewe, England
@serenium @virginmedia Lots of ISPs don’t support it, not just VM.
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Shaun Mountain
(@Mountain1863) reported
from
Biddulph, England
@virginmedia Not even a DM asking for contact details to discuss further @Ofcom & @CISASUK have been informed and will be supporting with furthering my complaint. Hopefully my followers will see these tweets and avoid your black Friday sales 👌👍 even if only one person avoids the #scammers
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tim mears
(@timmears) reported
from
Macclesfield, England
@SophieMassey11 @virginmedia Mine down aswell Soph! On the bright side you only have to deal with jill!! The kids are going mental!!! Haha
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Meyrick
(@iMeyrick) reported
from
Stoke-on-Trent, England
Me to the controller after reconnecting to @vatsim for the 5th time in one flight due to the virgin media outage.
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Santa Sime 🎅🏻🎄
(@FowldsSimon) reported
from
Stoke-on-Trent, England
@virginmedia why was I not informed of changes to my package. I’ve got the full house package which included kids tv. Name changed to maxit and now no kids Tv. Thank god we have amazon and Netflix which has kids stuff on. Don’t watch either on Virgin as it’s so slow.
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turnerandhooch®
(@Turnerandhooch) reported
from
Newcastle-under-Lyme District, England
@fslconsult Yes it’s shit I keep calling to cancel but keep getting cut off about every 40 minutes of hold . Brings a tear to my eye @virginmedia
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Inland Empire 777
(@InlandEmpire777) reported
from
Nether Alderley, England
@virginmedia None of that shit, that's an absolute fact, trust me.
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turnerandhooch®
(@Turnerandhooch) reported
from
Stoke-on-Trent, England
@AlenaCopeland_1 @virginmedia I thought once maybe an accident but twice is *************** , I haven’t got online access never been sent a bill no emails so I’m ****** , gonna have to cancel direct debit
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Sophie Massey
(@SophieMassey11) reported
from
Macclesfield, England
@_Captain_Insano @virginmedia I’ve had issues with them for over 8 weeks. It’s with the cisa now.. shocking service!
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Alistair Walker
(@Texasally6) reported
from
Macclesfield, England
Being shit at customer sevices is not unique but @virginmedia take it to a special level of ****
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Beth Emma
(@beth_emma_) reported
from
Stoke-on-Trent, England
This is ******* painful @virginmedia were in the middle of a lock down sort yourselves out 🤬
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Alena
(@AlenaCopeland_1) reported
from
Stoke-on-Trent, England
@Turnerandhooch @virginmedia Shocking service they are
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David Knight
(@Knightfight7) reported
from
Stoke-on-Trent, England
@virginmedia Didn’t think your service could get worse.Wifi is now completely unusable.Getting 3mb wired into a Xbox one.Still got considerable amount of tv channels not working.All for £100 per month.What an absolute disgrace
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My big fat British Bladder Tumour
(@big_british) reported
from
Macclesfield, England
@virginmedia just tried calling you about my mums account .. she has vascular dementia and being told no one can help as she cannot remember password is ridiculous.. offered info on direct debit etc was told I was being put through to manager.. got cut off!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Abby Speller 🇬🇧🇪🇺
(@AVMSpeller) reported
@virginmedia @virginmedia I called 4 times and was told different things every time (virgin can't do anything for 48 hrs, it was not a problem an engineer could fix) never got a promised call back. I am now waiting a long time on an engineer and am unable to work.
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Michal D
(@MichalDob) reported
@virginmedia Access to the my online account. I have no access to my bills since my service started in Nov 2020. I will now be raising this with dispute service and requesting a deadlock letter.
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K Thomsett
(@kthompsett) reported
@BBCWatchdog Please can you look into @virginmedia ,trust pilot will give you an idea of the service their customers are putting up with.We can’t get any help from anywhere
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Wynne Mitchell
(@wazzaster) reported
@PaulaMu14796554 @angela_royle @virginmedia Try e-on if you think Virgin are bad.
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Andy Fulwood
(@fully69) reported
@virginmedia I’m getting very frustrated with the very weak broadband signal I receive. You increase the monthly bill but since the turn of the year the service is beyond poor. I’ve completed many trouble shooting but it soon reverts back to poor signal!! Please support.
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AP
(@AParker300) reported
@virginmedia no internet or television since 2pm and I can't get through to anyone on 150. Can someone please help??
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Robert Wiblin
(@robertwiblin) reported
.@virginmedia are great at making it hard to cancel your plan if you're moving and can't / don't want to keep your plan: 1. Website leads you in loops until you realise you can only cancel on the phone. 2. Phone lines are usually too busy and just reject your call outright. 1/
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Nige Morgan
(@ShrewsGamingUK) reported
@virginmedia 56mins earlier I waited on the phone to sort a home move issue, when I got through they said they needed to transfer me, another 15 min wait then to be cut off. Tried 5/6 attempts with the online message service which I’ve Waited a total of 2hours with no repsonse!😡
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Sole.Surfer
(@W45EMS) reported
@virginmedia @kthompsett Your service is trash from top to bottom.
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Sole.Surfer
(@W45EMS) reported
@zubz76 @virginmedia Yep, unless, 6 months of a crap service paying nearly £100pm and they only offered me £20 compensation, I'm cancelling my contract.