Virgin Media outages and service status in Biddulph, England

Problems in the last 24 hours in Biddulph, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Biddulph, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Biddulph, England

The most recent Virgin Media outage reports came from the following cities: Stoke-on-Trent, Macclesfield, and Buxton.

City	Problem Type	Report Time
Stoke-on-Trent	TV	21 hours ago
Stoke-on-Trent	TV	1 day ago
Stoke-on-Trent	Internet	7 days ago
Stoke-on-Trent	Wi-fi	8 days ago
Stoke-on-Trent	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Biddulph, England

Latest outage, problems and issue reports in Biddulph and nearby locations:

• 
  Andy (@AndyType2) reported 4 minutes ago from Newcastle-under-Lyme District, England

  @virginmedia Wanted to thank the lady that helped me today. The call ended and it was not me, and I really wanted to thank her. Hopefully you will pass it on, she hung on to the bitter death to help.

• 
  turnerandhooch® (@Turnerandhooch) reported 12 minutes ago from Stoke-on-Trent, England

  @AlenaCopeland_1 @virginmedia I thought once maybe an accident but twice is *************** , I haven’t got online access never been sent a bill no emails so I’m ****** , gonna have to cancel direct debit

• 
  Julie Podet (@JuPo71) reported 20 minutes ago from Biddulph, England

  @virginmedia your service is very poor for older people. Almost an hour and still not resolved my mum’s issues!

• 
  cara (@PeachyBeechy) reported 21 minutes ago from Stoke-on-Trent, England

  @virginmedia is there an issue with the internet service in ST4 Stoke on Trent?

• 
  Santa Sime 🎅🏻🎄 (@FowldsSimon) reported 23 minutes ago from Stoke-on-Trent, England

  @virginmedia why was I not informed of changes to my package. I’ve got the full house package which included kids tv. Name changed to maxit and now no kids Tv. Thank god we have amazon and Netflix which has kids stuff on. Don’t watch either on Virgin as it’s so slow.

• 
  Ant Sheeran 🤙🏻 (@sh33ran7) reported 26 minutes ago from Stoke-on-Trent, England

  Get priority tickets for Peter Kay virgin tell me as I’m a customer, yet I can’t even get on the O2 priority app. Sort it out @virginmedia @O2

• 
  David Knight (@Knightfight7) reported 26 minutes ago from Stoke-on-Trent, England

  @virginmedia Didn’t think your service could get worse.Wifi is now completely unusable.Getting 3mb wired into a Xbox one.Still got considerable amount of tv channels not working.All for £100 per month.What an absolute disgrace

• 
  Kieran Stockton (@KieranStockton) reported 29 minutes ago from Macclesfield, England

  @virginmedia Upgraded my TV package yesterday. New Channels still not working.

• 
  Andy Welsh 🍕 (@imandywelsh) reported 34 minutes ago from Stoke-on-Trent, England

  @virginmedia Don't worry you're rep is long gone! It was just the worst timing to rock up & block our extremely tight side road 👌🏻

• 
  Tiny Tog (@Tiny_Tog) reported 36 minutes ago from Stoke-on-Trent, England

  Great customer services at @virginmedia this morning.Waited 28mins for phone to be answered then to be given a phone number that says there’s no issues. F1 starts in less than an hour #lookingfornewprovider

• 
  Richy (@Rich_carless) reported 37 minutes ago from Stoke-on-Trent, England

  Why doesnt moto 2 never record @virginmedia it always record moto3 twice explain

• 
  Robot Monkey (@BeppoMonkeyBoy) reported 38 minutes ago from Bucknall, England

  @virginmedia shocking service already thinking of cancelling, and I’ve not even been setup yet. I’d avoid, maybe I’ll talk to the other fiber in my area, I think they are a lot cheaper.

• 
  Les Chaplin (@LesChaplin) reported 41 minutes ago from Stoke-on-Trent, England

  @virginmedia Yes absolutely, soon as we landed I got the message saying I was in Greece and could use my mobile exactly the same as in the UK. At no point did it say to check for other countries in case they stole my network! I had been on the same network all week from 26th August

• 
  Neil evans EVO (@neilevo18781967) reported 42 minutes ago from Stoke-on-Trent, England

  @virginmedia It was with regards to my services.. When I phoned about it the lack of professionalism was horrendous.. When I mentioned the lack of professionalism I was basically told what is your problem. Awful really

• 
  Richie Knight (@richiechuff) reported 49 minutes ago from Stoke-on-Trent, England

  @virginmedia You don’t see chuff all in stoke because of how **** your service as become constant buffering issues now for months How do we claim refunds for loss of service

• 
  Connor / MN (@CJMontford) reported 51 minutes ago from Newcastle-under-Lyme District, England

  Virgin Media is DOG AWFUL

• 
  Les Chaplin (@LesChaplin) reported 51 minutes ago from Stoke-on-Trent, England

  @virginmedia I am not stupid I get that! However, the text I received said welcome to Greece you can use your phone exactly the same as if in the uk so I had absolutely no reason to switch roaming off when I never left the resort. I have kept the texts which state exactly that

• 
  Moorland (@moorland2) reported 51 minutes ago from Endon, England

  If @virginmedia try and flog you 1 of these let me know, I’ve had them for 2 yrs and they have been nothing but crap from the get go

• 
  tim mears (@timmears) reported 53 minutes ago from Macclesfield, England

  @SophieMassey11 @virginmedia Mine down aswell Soph! On the bright side you only have to deal with jill!! The kids are going mental!!! Haha

• 
  Beth Emma (@beth_emma_) reported 58 minutes ago from Stoke-on-Trent, England

  @virginmedia my internet is down, again 🙃 I'm in ST4

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Keystonecop (@1030pa) reported 1 minute ago

  @melon_h @virginmedia Going by the number of issues involving Virgin Media , they may need to realise they have a problem

• 
  Tom Penfold (@tommyplop) reported 1 minute ago

  Awful service from @virgin media again

• 
  Malcolm Sillick (@Malcolm_Sillick) reported 3 minutes ago

  @London_W4 The trouble is that O2 are now in bed with Virgin Media, who also have dreadful Indian 'Tech Support', who can't sort anying out and just read from scripts. Like many companies these days, if you can even find a phone number, they just give loads of messages, telling you to go to their website. The UK could do with a dose of American style customer service!!

• 
  Hg (@5555501z) reported 6 minutes ago

  @virginmedia Anyone else getting bad pixilation on itv2 atm

• 
  Poli 🤌 (@CryptoPoli) reported 8 minutes ago

  @richardbranson your company has THE WORST customer service ever! Total loss of internet for nearly 1 month, multiple missed engineer appointments, incorrect information, multiple escalations and I still have no idea when it'll be resolved! @virginmedia Absolutely the worst!!

• 
  stelz✨🇬🇭 (@stelz_o) reported 9 minutes ago

  @virginmedia We have! We even got a text Message today saying service has been restored, yet I still am not able to work from home fully.

• 
  Fergal Hickey (@fergal_hickey) reported 10 minutes ago

  @VirginMediaIE Shocking Virgin Media Mobile. Can’t receive calls from Vodafone numbers for 6wks now. Now told it’s a widespread problem after being fobbed off for a month. Not good enough - VM should have been honest with subscribers and advised them but chose deceit instead

• 
  andrhay (@andrhay12) reported 10 minutes ago

  @virginmedia Going on 2 wks was to be fixed today 03/06/26 - why has it taken 2 wks-to send an engineer? Message; Virgin Media Outage Update. The latest update we have is: We have identified the problem and an engineer is on their way. The estimated repair time is now: 10/06/2026 15:00

• 
  Callum Fludgate (@fludgate1) reported 10 minutes ago

  @virginmedia How am I meant to get on the page when I have no internet access by phone or tv? That’s my problem my phone gone down as well.. I’m only using my dad’s internet atm !!

• 
  Ollie McManus (@OliverGMcManus) reported 19 minutes ago

  @virginmedia I have raised a complaint and they haven't addressed it for me.