Virgin Media outages and service status in Biddulph, England

Problems in the last 24 hours in Biddulph, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Biddulph, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Biddulph, England

The most recent Virgin Media outage reports came from the following cities: Stoke-on-Trent, Macclesfield, Buxton, and Leek.

City	Problem Type	Report Time
Stoke-on-Trent	Internet	2 hours ago
Stoke-on-Trent	TV	6 hours ago
Macclesfield	TV	6 hours ago
Stoke-on-Trent	TV	7 hours ago
Stoke-on-Trent	TV	7 hours ago
Stoke-on-Trent	TV	7 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Biddulph, England

Latest outage, problems and issue reports in Biddulph and nearby locations:

• 
  Mark ODonnell (@TheLensman) reported 2 minutes ago from Newcastle-under-Lyme District, England

  @virginmedia It might be best if you send a DM - we had a phone call from people who said they were virgin support. We have a phone number but the call felt wrong

• 
  Neil hughes (@hughes_nh) reported 4 minutes ago from Stoke-on-Trent, England

  @DUCKmagstoke When will people learn that virgin media it terrible compared to sky 🤔

• 
  Andrea Day (@Andreaeday) reported 7 minutes ago from Biddulph, England

  @virginmedia <sigh> suppose I really shouldn’t have thought that you would provide a good customer service experience based on my experience of my recent dealings. Sad; Virgin Media used to be pretty awesome. Disappointed.

• 
  Joanne Fallon (@Jo8Pink) reported 19 minutes ago from Macclesfield, England

  @virginmedia I’ve been waiting, yet again, for 10 days to get a call to resolve my wifi issue. Can’t contact you by website and I’m not sitting for another 90mins to get passed round 6 people 😡. Ongoing issue for far too long now. 8 years I’ve been a customer, like it matters??

• 
  Pete Robinson (@PeteRobinson985) reported 21 minutes ago from Macclesfield, England

  @virginmedia Excellent service this afternoon from Lee. Eventually e-mailed my request and within the hour he was in contact by phone. A cheery chap who not only sorted my request, made sure an up to date second TiVo box will be delivered and reduced my monthly payments. Thank you 🙏 👍🏻

• 
  Ian Fraser (@IXL) reported 34 minutes ago from Keele, England

  Dear @virginmedia. I’d like to cancel my account. I’ve called 4 times this afternoon, put on hold for ages and been disconnected each time. Why are you making it so hard?

• 
  Santa Sime 🎅🏻🎄 (@FowldsSimon) reported 34 minutes ago from Stoke-on-Trent, England

  @virginmedia why was I not informed of changes to my package. I’ve got the full house package which included kids tv. Name changed to maxit and now no kids Tv. Thank god we have amazon and Netflix which has kids stuff on. Don’t watch either on Virgin as it’s so slow.

• 
  Tiny Tog (@Tiny_Tog) reported 35 minutes ago from Stoke-on-Trent, England

  @virginmedia @virginmedia I’m glad it sorted itself out as the customer service woman said id need a new hub which she said she’d order and would arrive Tuesday (6/8/19). Which it hasn’t. I’m glad I didn’t need it #virginmedia

• 
  Moorland (@moorland2) reported 35 minutes ago from Endon, England

  @virginmedia trying to contact you and all I keep getting is a stupid repetitive bot

• 
  My big fat British Bladder Tumour (@big_british) reported 42 minutes ago from Macclesfield, England

  @virginmedia just tried calling you about my mums account .. she has vascular dementia and being told no one can help as she cannot remember password is ridiculous.. offered info on direct debit etc was told I was being put through to manager.. got cut off!!!

• 
  Jay Tungsvik (@Th3V1k1ng) reported 42 minutes ago from Bucknall, England

  @virginmedia Nope... back home after being out since 7am. And guess what... no virgin broadband... Still. I can't work. I can't stream. I can't log into the EA/STEAM apps to play games on my pc. Thanks for putting my costs up and dropping the service @virginmedia

• 
  bazza baz (@demonbaz666) reported 43 minutes ago from Stoke-on-Trent, England

  No stream at the minute guys has virgin media has gone down more than my girlfriend 🙁🙁hopefully I will get on later guys.

• 
  Meyrick (@iMeyrick) reported 47 minutes ago from Stoke-on-Trent, England

  @zebadee1985 @virginmedia Virgin Media, fastest speeds but slowest customer service. It’s a massive shame, it really lets them down.

• 
  James Hope (@gingerjames1990) reported 49 minutes ago from Stoke-on-Trent, England

  @Ofcom how the hell can @virginmedia seriously refuse to allow customers to raise a complaint??? This is bloody awful!!!!!!! Two calls and both calls refuse to allow me to raise a formal complaint!!! Both call takers clearly in a different country and have issues understanding

• 
  Matthew Hughes (@MattHugheslives) reported 54 minutes ago from Stoke-on-Trent, England

  So @virginmedia is increasing their prices by £8.50 pm. Wouldn't mind so much if they had decent service, eifi that doesn't cut out when i go upstairs, Sky Atlantic etc. Would go with @SkyUK but their wifi doesn't like bloody copper pipes.

• 
  dean condliffe 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DeanCondliffe) reported 56 minutes ago from Stoke-on-Trent, England

  @virginmedia you know when a customer makes a complaint (twice) and you say that the customer will receive a phone call within 24-48hrs. Is this true or do you just make it up as you go along? Thanks.

• 
  Sophie Bridgett (@sophiebridgett) reported 57 minutes ago from Stoke-on-Trent, England

  @virginmedia Still terrible. I've followed the instructions once signed in online however consistently dipping. :(

• 
  Pete (@shedleveller) reported 57 minutes ago from Macclesfield, England

  @virginmedia hi our phone line has been down since yesterday afternoon it's not to bad for me but have a few elderly neighbours who don't have mobiles and are relying on there landline could you please let me know when this will be fixed ?

• 
  Richy (@Rich_carless) reported 59 minutes ago from Stoke-on-Trent, England

  Why doesnt moto 2 never record @virginmedia it always record moto3 twice explain

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 60 minutes ago from Mow Cop, England

  Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John B (@JohnBar72896911) reported 5 minutes ago

  @ian_Leeds_UK @LouiseTregidgo @virginmedia Probably because its 3 hours later and we pay a fortune. Dodgy box prob gets better service and more reliable

• 
  El Mo Bullseye (@ElmoBz77) reported 8 minutes ago

  @virginmedia I called up to check service but it says my account number and phone number don’t exist??

• 
  Peter mcclurg (@peter_mcclurg) reported 8 minutes ago

  @status_is_down Yes, no TV services in North Lanarkshire for 7 hours or so. This is an opportunity for the Mumbai scammers to contact VM customers moaning online and they pretend to be Virgin media. Be careful folks it's happened to me a few times. Never reply to unsolicited messages.

• 
  GCal66 (@GCal66) reported 13 minutes ago

  What’s happening @virginmedia your service is pixelated on all channels across the UK, is there a problem?

• 
  Michael Wisbach (@iron_cereal) reported 15 minutes ago

  @docrussjackson @virginmedia What about those waiting an hour on hold for an issue that appears to be VM's fault. Just wanting a new hub as old one has red light on. Contacted you about this one day ago. Your customer service is awful!

• 
  keith webster (@webster_keith) reported 16 minutes ago

  @virginmedia what is wrong with the tv service in RH10 5JG? Just pixelated screen on every channel for an hour now!

• 
  Michael Wisbach (@iron_cereal) reported 18 minutes ago

  @virginmedia What about those waiting an hour on hold for an issue that appears to be VM's fault. Just wanting a new hub as old one has red light on. Contacted you about this one day ago. Your customer service is awful!

• 
  motionroy (@motionroy) reported 19 minutes ago

  @virginmedia Finally an announcement which shoud have come hours ago. No wonder you are widely known as having one of the worst customer service teams on the planet. BTW @LSquad17045 is using this outage to try and collect personal customer data . Report & block if you get a message from them

• 
  Investor (@UrTradingDiary) reported 23 minutes ago

  Anyone else having the same issue? Just got the following update. This is ridiculous! Virgin Media Outage Update - Description: Service update. Broadband, Voice and TV fault F012285465. The estimated repair time is now: 18/05/2026 10:10:00. 🙀🙀🙀 @virginmedia time to switch?

• 
  Andy withey (@andywithey_andy) reported 23 minutes ago

  @virginmedia My phone has gone down too hope I don’t need my lifeline ? Tried phoning just get cut off ? Disgraceful leaving me at risk 😡