Virgin Media outages and service status in Bucknall, England

Problems in the last 24 hours in Bucknall, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bucknall, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bucknall, England

The most recent Virgin Media outage reports came from the following cities: Stoke-on-Trent.

City	Problem Type	Report Time
Stoke-on-Trent	TV	1 day ago
Stoke-on-Trent	TV	5 days ago
Stoke-on-Trent	TV	12 days ago
Stoke-on-Trent	E-mail	14 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Bucknall, England

Latest outage, problems and issue reports in Bucknall and nearby locations:

• 
  Andy (@AndyType2) reported 1 minute ago from Newcastle-under-Lyme District, England

  @virginmedia Wanted to thank the lady that helped me today. The call ended and it was not me, and I really wanted to thank her. Hopefully you will pass it on, she hung on to the bitter death to help.

• 
  Moorland (@moorland2) reported 2 minutes ago from Endon, England

  We stopped paying @virginmedia the£90 for what in fairness was complete crap and have bought a Manhattan @FreeviewTV box and couldn’t be happier. We would never go back to virgin or sky for their overpriced TV service

• 
  Ant Sheeran 🤙🏻 (@sh33ran7) reported 10 minutes ago from Stoke-on-Trent, England

  @virginmedia I have yes and there is no problem detected. This has been happening for 3 days now.

• 
  David Knight (@Knightfight7) reported 11 minutes ago from Stoke-on-Trent, England

  @virginmedia Didn’t think your service could get worse.Wifi is now completely unusable.Getting 3mb wired into a Xbox one.Still got considerable amount of tv channels not working.All for £100 per month.What an absolute disgrace

• 
  sean cosgrove (@mymodlifecrisis) reported 13 minutes ago from Congleton, England

  So @virginmedia don’t understand my 78 year old deaf father cannot call them. They call me as asked out of the blue and tell me they can’t fix the broadband problem, they WONT send an engineer out and I’m getting upset because I’m not hearing what I want. They got that right x

• 
  Steve woolliscroft (@swoolly1970) reported 15 minutes ago from Stoke-on-Trent, England

  @virginmedia I’m trying to watch @stokecity , I pay you good/ hard earned money for your service and this is what you give #shocking

• 
  Julie Leech (@whipblue) reported 18 minutes ago from Newcastle-under-Lyme District, England

  @virginmedia Hi they returned back to full service early this morning we have issue with the broadband though still I live in small bungalow and we unable to connect to the internet I rang several times with the same issue my neighbours have been having issue to connecting to WiFi

• 
  Rocketman_86 (@Rocketman_86) reported 20 minutes ago from Stoke-on-Trent, England

  @virginmedia Your a tech company and doesn't have an email address. Your live chat is laughable and waiting times on the phones is silly. Trying log into the account - forget password the username doesn't exist. The self help is insulting intelligence is the ringer switched on for instance

• 
  Santa Sime 🎅🏻🎄 (@FowldsSimon) reported 22 minutes ago from Stoke-on-Trent, England

  @virginmedia why was I not informed of changes to my package. I’ve got the full house package which included kids tv. Name changed to maxit and now no kids Tv. Thank god we have amazon and Netflix which has kids stuff on. Don’t watch either on Virgin as it’s so slow.

• 
  Julie Podet (@JuPo71) reported 26 minutes ago from Biddulph, England

  @virginmedia your service is very poor for older people. Almost an hour and still not resolved my mum’s issues!

• 
  Neil hughes (@hughes_nh) reported 28 minutes ago from Stoke-on-Trent, England

  @DUCKmagstoke When will people learn that virgin media it terrible compared to sky 🤔

• 
  turnerandhooch® (@Turnerandhooch) reported 31 minutes ago from Stoke-on-Trent, England

  @AlenaCopeland_1 @virginmedia I thought once maybe an accident but twice is *************** , I haven’t got online access never been sent a bill no emails so I’m ****** , gonna have to cancel direct debit

• 
  Alee (@AleeOwnzz) reported 33 minutes ago from Stoke-on-Trent, England

  @toastwiz @virginmedia Gotta be a pretty big issue to take 10 days Jesus

• 
  James Hope (@gingerjames1990) reported 36 minutes ago from Stoke-on-Trent, England

  @virginmedia hi can someone please message me?? I need help with my bill! You've been overcharging me every month for the last 12 months!!!

• 
  sean cosgrove (@mymodlifecrisis) reported 38 minutes ago from Congleton, England

  @virginmedia I’ll cancel the contract and they will soon be on the phone with threats. Bring it on. I’m ready for you

• 
  Tiny Tog (@Tiny_Tog) reported 43 minutes ago from Stoke-on-Trent, England

  Still no tv or broadband. Rang again 24mins to answer to be told id be without service til Tuesday/Wednesday, when a new hub could be delivered #virginmedia #nothappy #lookingfornewprovider

• 
  🍃Lana Banana🍂 (@Laaana_bananaaa) reported 47 minutes ago from Stoke-on-Trent, England

  How ******** can Virgin Media say it's too expensive to connect us with WiFi in this area and would take them years to earn it back, when other people in the smae street have it!!??? 🙃😠

• 
  Neil evans EVO (@neilevo18781967) reported 53 minutes ago from Stoke-on-Trent, England

  @virginmedia It was with regards to my services.. When I phoned about it the lack of professionalism was horrendous.. When I mentioned the lack of professionalism I was basically told what is your problem. Awful really

• 
  James Hope (@gingerjames1990) reported 56 minutes ago from Stoke-on-Trent, England

  @reddersmufc @Ofcom @virginmedia It is awful! Virgin are very expensive compared to many other TV providers yet the customer service is very poor and does NOT suite the price. I'm sick of arguing with them to get the simplest of issues resolved

• 
  Jacqui Riley (@cajriley51) reported 60 minutes ago from Stoke-on-Trent, England

  @virginmedia Sorry doesn't fix the problem

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  johntleberry (@hassinator) reported 5 minutes ago

  love this. all that capitalist guff about 'the consumer is king' it's just another lie. we are marks and the tories let us get shaken down by brands. glad to see those rats at @virginmedia held to account but they should be paying compensation too.

• 
  Dale Ash (@discoDA1875) reported 10 minutes ago

  @virginmedia Sky Sports Plus not working. Sort it out.

• 
  Green jello (@Greenje84616605) reported 12 minutes ago

  @biggle1908 I’ve been with virgin media for 15 years now no issues whatsoever other than they cut the power to my old WiFi router which left me with no internet connection at all . They done this because I told them my WiFi box was fine I didn’t need to upgrade. I pay £78 pm just for interne

• 
  Kingfayvoor 💜 (@kingfayvoor) reported 12 minutes ago

  @Morris_Monye And virgin media would even want to compensate you when they have network issues, Infact you will be informed ahead

• 
  Brit Ian (@dearbrit_ian) reported 15 minutes ago

  @SandyofSuffolk You really are out of touch, unsurprisingly. Virgin Media getting fined £28 million for preventing customers from cancelling their subscription shows that this is endemic. Many businesses insist that you contact them via telephone to cancel, but they make it impossible to reach them via telephone. These days, many recurring payments are automated against your bank card so you cannot cancel it via the app, you have to cancel the actual card.

• 
  Tommy Fitz (@blugun) reported 16 minutes ago

  @virginmedia down again, 2nd time in two days🙄🙄🙄

• 
  Gaz Beech (@gazbeech) reported 17 minutes ago

  @virginmedia is there a problem in the Lincoln area with internet and tv? They have been down all morning

• 
  propper klopper (@gilesy10982) reported 25 minutes ago

  @miked36 @virginmedia No problem at all 👍🏻

• 
  Lee Manton (Λη Μαντον) (@mantonl) reported 28 minutes ago

  @biggle1908 Virgin media service is good & fast, great deals for new customers, but renewal time they are horrendous. Mine went from £94 to £247 overnight, call centres are useless & it's a massive battle to get to a sensible renewal price. Left them this year after 20 years because of this.

• 
  Lay D Fingers (@LayDFingers) reported 29 minutes ago

  @virginmedia can you please help me by sending a confirmation of my final bill pronto