Virgin Media outages and service status in Cheslyn Hay, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 0 outage signals in the last 24 hours around Cheslyn Hay, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received May 31, 7:42 PM GMT+1.
- Internet (39%)
- TV (36%)
- Wi-fi (14%)
- Total Blackout (10%)
- E-mail (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Cheslyn Hay, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cheslyn Hay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 1: Problems at Virgin Media
Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cheslyn Hay, England
The most recent Virgin Media outage reports came from the following cities: West Bromwich, Burntwood, Wolverhampton, Oldbury, Walsall, Sutton Coldfield, Dudley, Smethwick, Tipton, Stafford, Bilston, Kingswinford, Cannock, and Streetly.
| City | Problem Type | Report Time |
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Internet | 1 day ago |
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Internet | 2 days ago |
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Internet | 2 days ago |
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Total Blackout | 2 days ago |
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Internet | 2 days ago |
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Wi-fi | 2 days ago |
Nearby cities with recent reports
6 recent signals
2 recent signals
2 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cheslyn Hay, England
Latest outage, problems and issue reports in Cheslyn Hay and nearby locations:
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Satish Danny Paul (@________Danny) reported from West Bromwich, England@virginmedia I called cust serv today after logging complaint on 26th Nov and hearing nothing back. cust serv asked me to request my data and voice calls. listen to it myself and then send proof of being missold a contract/virgin error, so virgin can then resolve the matter and complaint
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iamscorchy (@iamscorchy) reported from Wednesfield, EnglandVirgin media is literally dog! Worst thing I've done is keep renewing with you every year next year 100% going with bt! Forever dropping out reconnecting utter pointless meant to be 1gig complete waffle! @Virgin #virginmedia
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Helen Croft (@NannieHelen) reported from West Bromwich, England@virginmedia Of course it’s resolved. The football finished. I’m going to call to discuss because I’m not getting the service I pay for.
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LVWLVS (@lvwlvs) reported from Cheslyn Hay, England@virginmedia Everything is running fine then my devices can’t connect. It takes me switching the router off at the wall and on again for the connection to reestablish itself. First world problems but it’s a pain when I’m working upstairs and the router is downstairs. And it should just work!
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Nicky Rowe (@nickywolko) reported from Dudley, England@virginmedia new tv box Friday as mentioned before didn’t work Friday started working yesterday now today it’s off again! Done the status check says no problems said box was on standby. I did get a flicker of a program for less than a minute then no signal.
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Steve Lees (@measlewolf) reported from Dudley, England@virginmedia I’m currently on hold. My mum is in her 70’s and waited in for an engineer only for them to send a text 10mins before to say you were coming in the 26th. The original appointment was the 21st and her TV service has been down for well over a week.
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𝚋𝚎𝚝𝚑 (@beffycuk) reported from Dudley, England@virginmedia Yes, and every-time it says no issue, when there clearly is! It interferes with everything, the hive, the tv everything! Really considering going elsewhere.
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Kev Maslin (@kevmaslin) reported from West Bromwich, England@virginmedia your treatment of us over a Lasting Power of Attorney issue has been appalling. Your people have actually SHREDDED a document costing hundreds of pounds despite us being told it had been returned. CISAS has been invoked and your CEO will be told . @MoneyTelegraph
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Kev Maslin (@kevmaslin) reported from West Bromwich, England@virginmedia The ideal resolution would have been for VM to return the document as originally promised. We have dealt with other companies in this regard and all have been prompt and professional. Even the DWP accepted a photocopy of the POA. Why VM couldn't is entirely beyond me.
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claire smith (@clairado77) reported from West Bromwich, England@vmbusiness our internet is down but we have wifi? No sky catchup. What’s going on?
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Andy (@a_Muss60) reported from Swindon, England@matt_hanson70 @virginmedia Intermittent for 2.5 days, Sunday always v poor the worst is 0.4mbs with a 250mbs supply. VM's script always saying reboot etc.. Funny though following reporting an issue a week ago I suddenly recorded 256mbs for an hour then it slowly drops to normal! First ever hitting supply.
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Steve Lees (@measlewolf) reported from Dudley, England@virginmedia Yes, the fault dates back from the 25th August and hopefully a fix will be made tomorrow, if not an engineer is booked for next week. When I finally got through the team were very helpful
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Neil Simpson (@nippa77) reported from Swindon, England@virginmedia why is it that your service is up and down more than a yo-yo? It’s getting ridiculous now!!!
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Nicky Rowe (@nickywolko) reported from Dudley, England@virginmedia my new tv box has arrived today and I can’t use it as our area is still down. Our broadband was down yesterday. At least it’s only the tv today it’s not as if we are without power or heating like some parts of the country. Customer services were helpful
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Chris Psaras (@chrispsaras) reported from Dudley, England@virginmedia no broadband since yesterday afternoon, told engineers were on route but still no update. Your offshore call centre is also unhelpful and not able to offer any further information. Please can you help?
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Steve Re-cycle (@poole_ste) reported from Wolverhampton, England@virginmedia Good afternoon #Virginmedia my problems still go on I have had an engineer visit problem not a fault but from when I first started with you. Contacted customer service who promised a manager would contact me. Nothing since except one scam call. #nothappy
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G 🇯🇲 (@ethnicalien) reported from Wolverhampton, England@virginmedia Not at the moment no but it's a common issue👀
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Brian Cape (@BrianMCape) reported from West Bromwich, EnglandQuite possibly the worst onboarding and customer 'care' experience I've EVER had @virginmedia Unfulfilled promises, failure to deliver contract as agreed and now I'm 'lost' in the system and being ignored. I'm left with no choice other than to 'out' you. #CaveatEmptor
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Simple pics 📷 🇬🇧 (@simplepics66) reported from West Bromwich, England@leonagraham @virginmedia Never do, my Vodafone WiFi been crap for weeks now, no refund as they said, complaint going in this week
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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David Rye 🚜 (@DavidRye3) reported@OliverGMcManus @virginmedia I'd never put up with that treatment
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Juss33 (@Justine_Sains) reported@virginmedia can you check service in NE28 please and fix times. Internet and television.
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Mark (@MarkTHFC92) reported@virginmedia Hey, is there legit an area issue in PR5 8JE? Your test page often just makes stuff up. Having issues today so want to know if its me or you
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Iso (@Isomniax) reported@OliverGMcManus @virginmedia Pretty sure they’ve actually broken contract here
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Alfie Pupper Esq 2 (@AlfiePupper) reportedHey @virginmedia how come the only part of your service that works consistently is billing? Posting on here because I have more chance of handcuffing a ghost than speaking to a human employee for help. Funny, cos when you wanted to sell your service we couldn’t get rid of you!
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Neville Gaunt 💡💡💡 (@NevilleGaunt) reported@virginmedia You’re 24 hours too late … why such a poor response time here and holding on the phone?
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O2 (@O2) reported@Isa_Yolina Hi it's us from Virgin Media O2. Sorry you're having this issue, if you would like to DM us a screenshot of the issue, and the email you use on the app.
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TB (@Peerabeee) reported@virginmedia I am paying for a service you cannot deliver. Multiple failed engineer visits (Dec 24, Jan 22) and internet is still broken. you demand an illegal cancellation fee? I have raised a formal complaint: C-010626172 (Yeliz Guven Bilgin). Sort this out under Ofcom rules.
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Paul W Mitchell (@pwmcomms) reportedUpgraded to new @virginmedia box. Wish I hadn't. Streaming requires more logins than before, main box has to be on elsewhere in the house to delete recordings and pushed all manner of crap shows. Off to look at alternatives
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Suzanne Cornyn (@cornynthecob) reported@LelJoyce I've got Virgin Media so have been watching coverage on the red button as the 360 coverage has been awful. They were on the studio talking while not covering the Sabalenka game, missing two points as she was serving for the match and then talked over the rest! Awful coverage.