Virgin Media Outage Report in Cheslyn Hay, Staffordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Cheslyn Hay, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cheslyn Hay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- 
            Internet (41%) 
- 
            TV (35%) 
- 
            Wi-fi (11%) 
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            Total Blackout (9%) 
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            E-mail (3%) 
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            Phone (1%) 
Live Outage Map Near Cheslyn Hay, Staffordshire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Walsall, West Bromwich, Oldbury, Dudley, Sutton Coldfield, Burntwood, Wolverhampton, Stafford and Bilston.
| City | Problem Type | Report Time | 
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Total Blackout | ||
| Internet | 
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cheslyn Hay, England
Latest outage, problems and issue reports in Cheslyn Hay and nearby locations:
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 JustAsh 
    (@AshTuxy) reported 
    
        from
            Birmingham, England JustAsh 
    (@AshTuxy) reported 
    
        from
            Birmingham, EnglandNow is not a good time for @virginmedia to go down 😑 
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 Helen Croft 
    (@NannieHelen) reported 
    
        from
            West Bromwich, England Helen Croft 
    (@NannieHelen) reported 
    
        from
            West Bromwich, England@virginmedia Of course it’s resolved. The football finished. I’m going to call to discuss because I’m not getting the service I pay for. 
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 Chris Burden 
    (@WulfrunianChris) reported 
    
        from
            Wednesfield, England Chris Burden 
    (@WulfrunianChris) reported 
    
        from
            Wednesfield, EnglandMy contract with Virgin Media has run out and they want to up my contract price by DOUBLE. When I rang up to cancel I expected them to offer me a better deal and they were just Ok bye. 
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 Caroline 
    (@Miss_Pumpkin666) reported 
    
        from
            Birmingham, England Caroline 
    (@Miss_Pumpkin666) reported 
    
        from
            Birmingham, England@Michaelallen_99 @philell21 @virginmedia Because the stupid rules say that if there’s a disruption to your services (over a specified amount of time), you’re legally entitled to compensation, but ONLY if you contact them to notify them that you specifically are effected, if you don’t they’re not obligated 
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 Steve Walters 
    (@SteveWa13630733) reported 
    
        from
            Birmingham, England Steve Walters 
    (@SteveWa13630733) reported 
    
        from
            Birmingham, England@virginmedia problems with emails all day. Message keeps saying try again in one hour. But no emails since 835am this morning. Are you aware of this problem? Any news on a fix for it? 
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 Helen Croft 
    (@NannieHelen) reported 
    
        from
            West Bromwich, England Helen Croft 
    (@NannieHelen) reported 
    
        from
            West Bromwich, EnglandHi @virginmedia My red button service not working on Sky sports? Any suggestions? 
- 
                
 Aaron 
    (@B4DS1GN4L) reported 
    
        from
            Dudley, England Aaron 
    (@B4DS1GN4L) reported 
    
        from
            Dudley, England@virginmedia doing me ***** again with no Internet. Two times in one week, slow speeds when it is working on 1gigabit, I got 2.08megabit download?! I hate that I can't have another service provider in my house. 
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 Phil Campbell 
    (@PhilCampbell_) reported 
    
        from
            Willenhall, England Phil Campbell 
    (@PhilCampbell_) reported 
    
        from
            Willenhall, England******* Virgin Media!! ******* ****!!!! 🤬🤬🤬 @virginmedia 
- 
                
 Andy the baggie 
    (@b68baggie) reported 
    
        from
            West Bromwich, England Andy the baggie 
    (@b68baggie) reported 
    
        from
            West Bromwich, EnglandAnybody virgin media gone down 
- 
                
 Dave 
    (@FuryZhil) reported 
    
        from
            Dudley, England Dave 
    (@FuryZhil) reported 
    
        from
            Dudley, England@virginmedia I -think- my services are down due to maintenance in my area. I received a text from you apparently but no email or letter. Any news on how long this is? 
- 
                
 Caroline 
    (@kittykaz13) reported 
    
        from
            Birmingham, England Caroline 
    (@kittykaz13) reported 
    
        from
            Birmingham, EnglandTrying to sign in to my @virginmedia account and I either get a message saying the page timed out or it says that the page can only be accessed by the primary user, WHICH IS ME!!!!! 😤🤯🤯🤯 
- 
                
 AnnaBluez 🌧 
    (@anna_newbold) reported 
    
        from
            Birmingham, England AnnaBluez 🌧 
    (@anna_newbold) reported 
    
        from
            Birmingham, England@virginmedia what's up? No TV or telephone line & your website & customer services have crashed Have you paid your bill? #virginmedia 
- 
                
 Made By Young People 
    (@mdebyoungpeople) reported 
    
        from
            Birmingham, England Made By Young People 
    (@mdebyoungpeople) reported 
    
        from
            Birmingham, EnglandI’ve just spoken to 3 people in last 35 mins... then been cut off AGAIN #virginmedia #useless WILL YOU PLS HELP? 
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 Steve Bickley 
    (@BickleySteve) reported 
    
        from
            Willenhall, England Steve Bickley 
    (@BickleySteve) reported 
    
        from
            Willenhall, England@virginmedia Can I get some support for a recently ported number? 
- 
                
 Phil Campbell 
    (@PhilCampbell_) reported 
    
        from
            Willenhall, England Phil Campbell 
    (@PhilCampbell_) reported 
    
        from
            Willenhall, EnglandSick to death of the UK's shittest broadband @virginmedia Every night it goes off after midnight. What a Total package of **** you get with this company! 🤬 #virginmedia #broadband 
- 
                
 Brady 
    (@G1Brady) reported 
    
        from
            Perton, England Brady 
    (@G1Brady) reported 
    
        from
            Perton, England@virginmedia why is your site not working I can't login to my account area and also the virgin box is flashing and there's an error code 
- 
                
 Gamepopper 
    (@gamepopper) reported 
    
        from
            Lichfield, England Gamepopper 
    (@gamepopper) reported 
    
        from
            Lichfield, EnglandI forgot that Virgin Media were future proofing their network in my area. Watching Wolfwalkers to pass the time... 
- 
                
 Suzi 🧡🖤🧡💕 
    (@Suzanne_WW) reported 
    
        from
            Dudley, England Suzi 🧡🖤🧡💕 
    (@Suzanne_WW) reported 
    
        from
            Dudley, England@Samyg1 @virginmedia We have no internet DY1 issue? 
- 
                
 Neil 
    (@Mr_neil_c) reported 
    
        from
            Dudley, England Neil 
    (@Mr_neil_c) reported 
    
        from
            Dudley, England@virginmedia They said they can’t do anything, just have to pay for 13 days of a service that hasn’t even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible) 
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 AM. 
    (@whatsyourtwitta) reported 
    
        from
            Birmingham, England AM. 
    (@whatsyourtwitta) reported 
    
        from
            Birmingham, EnglandFfs my @virginmedia wifi is down…again 😤😤😤 - apparently I need to wait till midday tomorrow to get it fixed?!? No Netflix, no Xbox no nothing tonight ffs 
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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 Louise S 
    (@1502louise) reported Louise S 
    (@1502louise) reported@virginmedia Nothing but issues can't even set up password online as it asked me for about 101 different combinations and then when it said strong password it still wouldn't accept it. Wish I'd stayed with sky and that's saying something 😡 
- 
            
 Essential Worker Spice 
    (@bee_laurens) reported Essential Worker Spice 
    (@bee_laurens) reported@virginmedia I’d like to make a formal complaint but apparently I can’t submit a complaint form online because you’ve disconnected that area of my account because I’m not currently connected to the internet because YOUR engineers keep emailing me the day (1) 
- 
            
 Dale 
    (@mr_dale333) reported Dale 
    (@mr_dale333) reported@virginmedia unbelievable Virgin Media renewed my contact without telling me!! And then asked for £280 to cancel after raising my price and renewing without informing me! After 1hr 15mins on the phone to them, a promised managers call back nothing!!! # 
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 ◜ᴀᴍ ﹙ɴᴏᴛ﹚ ᴡʀɪᴛɪɴɢ ◈ 🏳️🌈✒️◞ 
    (@maletiers) reported ◜ᴀᴍ ﹙ɴᴏᴛ﹚ ᴡʀɪᴛɪɴɢ ◈ 🏳️🌈✒️◞ 
    (@maletiers) reportedWhat happened to @virginmedia's web chat service? I can't find it on their web page but a Google search doesn't tell me whether they've removed the service or not. I was able to contact them through it last year but now it only lists a number to call. 
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 Jacqueline 
    (@jacpoopoo) reported Jacqueline 
    (@jacpoopoo) reported@virginmedia Why can't my complaint be dealt with on here! 
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 Tony Tselepis 
    (@tony_tselepis) reported Tony Tselepis 
    (@tony_tselepis) reported@virginmedia Hi do you have any issues in the London N21 area. No Internet since 11am and neighbours the same 
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 Neo 
    (@RobinBluebear) reported Neo 
    (@RobinBluebear) reported@virginmedia every time it goes down i check the tracker and it never says it is down, you did some maintenance a few days ago and since then it’s been doing this 
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 Rebecca Thompson 
    (@Rebecca30745221) reported Rebecca Thompson 
    (@Rebecca30745221) reported@virginmedia We have been without WiFi & TV since 18/5/22, have had two engineers out & still not working!! A manager was meant to call back this morning and unsurprisingly hasn't! And now no appointments till Monday!! Absolutely terrible service! How can we take this further?? 
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 Martin Ryan 
    (@TheQuareChap) reported Martin Ryan 
    (@TheQuareChap) reported@virginmedia It is clear the minute I start to explain to you why I am justifiably stressed,Virgin ignores me. What is wrong with this company that you act in such an awful fashion??? I closed another utility this morning and it literally took 5 minutes. What is wrong with you people?????? 
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 Gatis Marcinkevics 
    (@gatis_marci) reported Gatis Marcinkevics 
    (@gatis_marci) reported@virginmedia Working from home and the dropouts leads me to ask my IT department to restart our VPN service. Really inconvenient.