Virgin Media outages and service status in Cheslyn Hay, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Cheslyn Hay, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 12, 10:38 AM GMT+1.
- Internet (63%)
- Wi-fi (23%)
- Total Blackout (7%)
- TV (7%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Cheslyn Hay, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cheslyn Hay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 12: Problems at Virgin Media
Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cheslyn Hay, England
The most recent Virgin Media outage reports came from the following cities: Wolverhampton, Oldbury, Smethwick, Walsall, Cannock, Dudley, Sutton Coldfield, West Bromwich, Streetly, Stafford, Wednesbury, and Burntwood.
| City | Problem Type | Report Time |
|---|---|---|
 Wolverhampton
|
Total Blackout | 6 hours ago |
|
Oldbury
|
Internet | 18 hours ago |
|
Smethwick
|
Internet | 3 days ago |
|
Walsall
|
Wi-fi | 4 days ago |
|
Walsall
|
Internet | 5 days ago |
|
Cannock
|
Wi-fi | 6 days ago |
Nearby cities with recent reports
3 recent signals
2 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Cheslyn Hay, England
Latest outage, problems and issue reports in Cheslyn Hay and nearby locations:
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Nicky Rowe (@nickywolko) reported from Dudley, England@virginmedia new tv box Friday as mentioned before didn’t work Friday started working yesterday now today it’s off again! Done the status check says no problems said box was on standby. I did get a flicker of a program for less than a minute then no signal.
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Steve Lees (@measlewolf) reported from Dudley, England@virginmedia afternoon. I’ve been on hold for 25 mins and when I finally got through the line went dead after security questions. My mum has been without her TV service for over a week. Last night an engineer was due by 6 o’clock and never showed. Another text stating the 26th
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Steve Lees (@measlewolf) reported from Dudley, England@virginmedia I understand that your systems were down last night, which happens, but I’ve been on hold for 30 mins this morning. We have a text to say it’s resolved but it isn’t. I just need to speak to someone please.
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Steve Re-cycle (@poole_ste) reported from Wolverhampton, EnglandWhy did I swop to #virgin? 2 months ago and nothing but problems @virginmedia it took over 20 days to get my tel no changed then you change again why did you not tell me! How do you expect anyone to contact me V useless biggest mistake and very £xpensive one with poor WiFi too.
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Adie Hughes (@AdieJAMster) reported from Swindon, England@virginmedia Internet has been down again for the whole night. When I spoke to you about the recent last 6 times it’s been down you said there was no issue! Looks like whole of UK was down now yet our bills go UP & UP & UP! #virginmedia
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Ronnie Harris (@redron1975) reported from Walsall Wood, England@virginmedia so what crap excuse u got today for us in the ws10 area? Internet down again. Honestly if you were a guard dog nothing would be safe. Even less reliable than the weather forecast.
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Steve Lees (@measlewolf) reported from Dudley, England@virginmedia Yes, the fault dates back from the 25th August and hopefully a fix will be made tomorrow, if not an engineer is booked for next week. When I finally got through the team were very helpful
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Simon Neale (@nealesj) reported from Swindon, England@virginmedia Dear ‘RP,’ I find your tone unacceptable. I don’t care how many times you’ve had to repeat the statement; customers are paying for a service they’ve not been getting, so dial down your level of obnoxiousness please.
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Jot Shoker (@jot_shoker) reported from West Bromwich, EnglandI purchased @virginmedia high speed wifi but they are not giving a proper service We are totally frustrated
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Scott badham (@scbadham) reported from West Bromwich, England@virginmedia Engineer visit happened last week and I was told I need a new cable fitting outside my property when I have said this to your fault Steen I have tried charging me £25 and now they are just sending out an engineer to look for problems yet again
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Andy (@a_Muss60) reported from Swindon, England@matt_hanson70 @virginmedia Intermittent for 2.5 days, Sunday always v poor the worst is 0.4mbs with a 250mbs supply. VM's script always saying reboot etc.. Funny though following reporting an issue a week ago I suddenly recorded 256mbs for an hour then it slowly drops to normal! First ever hitting supply.
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claire smith (@clairado77) reported from West Bromwich, England@vmbusiness internet is down but have wifi? Business name C D Morris & Sons ltd, 97 Kent road, Wednesbury, Ws10 0sy
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Steve Re-cycle (@poole_ste) reported from Wolverhampton, England@virginmedia Hi please see thread of conversation it will tell you re manager I have asked twice to speak to a manager once about a month ago and again on Sat 18 July I have never had a manager ring me yet 😒 on 18th I was told they would today 20 July
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Susan Johnson (@SusieWJr) reported from Himley, England@virginmedia @WaynesWorld20_ How many areas have this 'intermittent' loss of service? O have it in DY6 too.
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Scott badham (@scbadham) reported from West Bromwich, England@virginmedia really disappointed in the service lately all it does is keep dropping. I’ve had no Internet services for the last hour again the fourth time this week and it’s still not working
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Troy (@tr0y1291) reported from West Bromwich, England@virginmedia the most unreliable service going! Sky should be rubbing their hands together knowing that this shower of **** is their main competition.
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iamscorchy (@iamscorchy) reported from Wednesfield, England@virginmedia Experiencing issues in your area there is a technician in the area but still doesn't explain why my routers fans go really loud and disconnected from everything I have to keep resetting to get it back to normal then on top get "issues in my area" like always
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LVWLVS (@lvwlvs) reported from Cheslyn Hay, England@virginmedia Everything is running fine then my devices can’t connect. It takes me switching the router off at the wall and on again for the connection to reestablish itself. First world problems but it’s a pain when I’m working upstairs and the router is downstairs. And it should just work!
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Stu99746 (@stu99746) reported from Wolverhampton, England@virginmedia internet down since 2120pm WV6 postcode. Any ETA VM?
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Steve Re-cycle (@poole_ste) reported from Wolverhampton, England@virginmedia Are you real? I work I have to hold down a job
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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iPaulTweeting (@iPaulTweeting) reported@virginmedia your customer support is appalling. My bill has gone up from £127 to £350. The App it keeps telling me to use either says oops something has gone wrong or directs me to a bot that goes nowhere. Now I’m on the phone for over an hour with no indication as to whether they are going to answer
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Chris Hobbs (@obbsie) reported@AEthelswin @virginmedia Ah. Thanks. Trying to speak to customer service. Been three hours now.
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Steve Smith (@SteveSmith98) reportedHi @virginmedia. Fault F012283434 started last Thursday and you're now saying you don't intend to fix it at all this week. Do you actually think it's OK for your customers to be unable to work for a week? Could you not even try to explain what's wrong and what you're doing?
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John Cameron (@bhoyjohn1888) reportedFor **** sake Virgin Media. Answer the goddam phone. 40mins and counting. Awful customer service. Crap
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Paul Douglass (@dougbowski) reported@virginmedia Why is dealing with your customer services such a pain? Contract renewal for broadband only - £84 nearly double. Get in touch, 3 different departs, offers from £77 down to £44 then up to £53 all for the same deal. I’m thinking I will just leave for @Vodafone
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Boshek (@Boshek6) reported@virginmedia after 19 years of flawless service. You have gone to **** in the last 2 months. Constant issues. Last contract with you. Once this one ends. I’m done with you. This is all it takes. I’ll never use virgin again for anything.
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Steve Smith (@SteveSmith98) reported@virginmedia Why? Why can't you just give a straight answer to a simple question? What is going on, what are you doing about it, and why does it take so long? If you want to provide "the most helpful and tailored support possible", stop waffling and answer the questions!
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Colin (@burgcolin) reported@virginmedia no Netflix or apps working! Rang but still not working
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Dan (@LUFC_BULL) reported@Leemhammond @virginmedia They **** about all time. Its not even 4k anymore. I reckon its 1440 upscaled
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Salmongymnast (@Danny_f1_fan) reported@virginmedia tq2 area no internet total blackout. Third day now. No fix