Virgin Media

Virgin Media Outage Report in Cheslyn Hay, Staffordshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cheslyn Hay, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cheslyn Hay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cheslyn Hay, Staffordshire, England 10/29/2025 19:15

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Cheslyn Hay, Staffordshire, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Walsall, West Bromwich, Oldbury, Dudley, Sutton Coldfield, Burntwood, Wolverhampton, Stafford and Bilston.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham E-mail
United KingdomWalsall E-mail
United KingdomBirmingham Wi-fi
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cheslyn Hay, England

Latest outage, problems and issue reports in Cheslyn Hay and nearby locations:

  • AshTuxy JustAsh (@AshTuxy) reported from Birmingham, England

    Now is not a good time for @virginmedia to go down 😑

  • NannieHelen Helen Croft (@NannieHelen) reported from West Bromwich, England

    @virginmedia Of course it’s resolved. The football finished. I’m going to call to discuss because I’m not getting the service I pay for.

  • WulfrunianChris Chris Burden (@WulfrunianChris) reported from Wednesfield, England

    My contract with Virgin Media has run out and they want to up my contract price by DOUBLE. When I rang up to cancel I expected them to offer me a better deal and they were just Ok bye.

  • Miss_Pumpkin666 Caroline (@Miss_Pumpkin666) reported from Birmingham, England

    @Michaelallen_99 @philell21 @virginmedia Because the stupid rules say that if there’s a disruption to your services (over a specified amount of time), you’re legally entitled to compensation, but ONLY if you contact them to notify them that you specifically are effected, if you don’t they’re not obligated

  • SteveWa13630733 Steve Walters (@SteveWa13630733) reported from Birmingham, England

    @virginmedia problems with emails all day. Message keeps saying try again in one hour. But no emails since 835am this morning. Are you aware of this problem? Any news on a fix for it?

  • NannieHelen Helen Croft (@NannieHelen) reported from West Bromwich, England

    Hi @virginmedia My red button service not working on Sky sports? Any suggestions?

  • B4DS1GN4L Aaron (@B4DS1GN4L) reported from Dudley, England

    @virginmedia doing me ***** again with no Internet. Two times in one week, slow speeds when it is working on 1gigabit, I got 2.08megabit download?! I hate that I can't have another service provider in my house.

  • PhilCampbell_ Phil Campbell (@PhilCampbell_) reported from Willenhall, England

    ******* Virgin Media!! ******* ****!!!! 🤬🤬🤬 @virginmedia

  • b68baggie Andy the baggie (@b68baggie) reported from West Bromwich, England

    Anybody virgin media gone down

  • FuryZhil Dave (@FuryZhil) reported from Dudley, England

    @virginmedia I -think- my services are down due to maintenance in my area. I received a text from you apparently but no email or letter. Any news on how long this is?

  • kittykaz13 Caroline (@kittykaz13) reported from Birmingham, England

    Trying to sign in to my @virginmedia account and I either get a message saying the page timed out or it says that the page can only be accessed by the primary user, WHICH IS ME!!!!! 😤🤯🤯🤯

  • anna_newbold AnnaBluez 🌧 (@anna_newbold) reported from Birmingham, England

    @virginmedia what's up? No TV or telephone line & your website & customer services have crashed Have you paid your bill? #virginmedia

  • mdebyoungpeople Made By Young People (@mdebyoungpeople) reported from Birmingham, England

    I’ve just spoken to 3 people in last 35 mins... then been cut off AGAIN #virginmedia #useless WILL YOU PLS HELP?

  • BickleySteve Steve Bickley (@BickleySteve) reported from Willenhall, England

    @virginmedia Can I get some support for a recently ported number?

  • PhilCampbell_ Phil Campbell (@PhilCampbell_) reported from Willenhall, England

    Sick to death of the UK's shittest broadband @virginmedia Every night it goes off after midnight. What a Total package of **** you get with this company! 🤬 #virginmedia #broadband

  • G1Brady Brady (@G1Brady) reported from Perton, England

    @virginmedia why is your site not working I can't login to my account area and also the virgin box is flashing and there's an error code

  • gamepopper Gamepopper (@gamepopper) reported from Lichfield, England

    I forgot that Virgin Media were future proofing their network in my area. Watching Wolfwalkers to pass the time...

  • Suzanne_WW Suzi 🧡🖤🧡💕 (@Suzanne_WW) reported from Dudley, England

    @Samyg1 @virginmedia We have no internet DY1 issue?

  • Mr_neil_c Neil (@Mr_neil_c) reported from Dudley, England

    @virginmedia They said they can’t do anything, just have to pay for 13 days of a service that hasn’t even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible)

  • whatsyourtwitta AM. (@whatsyourtwitta) reported from Birmingham, England

    Ffs my @virginmedia wifi is down…again 😤😤😤 - apparently I need to wait till midday tomorrow to get it fixed?!? No Netflix, no Xbox no nothing tonight ffs

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • 1502louise Louise S (@1502louise) reported

    @virginmedia Nothing but issues can't even set up password online as it asked me for about 101 different combinations and then when it said strong password it still wouldn't accept it. Wish I'd stayed with sky and that's saying something 😡

  • bee_laurens Essential Worker Spice (@bee_laurens) reported

    @virginmedia I’d like to make a formal complaint but apparently I can’t submit a complaint form online because you’ve disconnected that area of my account because I’m not currently connected to the internet because YOUR engineers keep emailing me the day (1)

  • mr_dale333 Dale (@mr_dale333) reported

    @virginmedia unbelievable Virgin Media renewed my contact without telling me!! And then asked for £280 to cancel after raising my price and renewing without informing me! After 1hr 15mins on the phone to them, a promised managers call back nothing!!! #

  • maletiers ◜ᴀᴍ ﹙ɴᴏᴛ﹚ ᴡʀɪᴛɪɴɢ ◈ 🏳️‍🌈✒️◞ (@maletiers) reported

    What happened to @virginmedia's web chat service? I can't find it on their web page but a Google search doesn't tell me whether they've removed the service or not. I was able to contact them through it last year but now it only lists a number to call.

  • jacpoopoo Jacqueline (@jacpoopoo) reported

    @virginmedia Why can't my complaint be dealt with on here!

  • tony_tselepis Tony Tselepis (@tony_tselepis) reported

    @virginmedia Hi do you have any issues in the London N21 area. No Internet since 11am and neighbours the same

  • RobinBluebear Neo (@RobinBluebear) reported

    @virginmedia every time it goes down i check the tracker and it never says it is down, you did some maintenance a few days ago and since then it’s been doing this

  • Rebecca30745221 Rebecca Thompson (@Rebecca30745221) reported

    @virginmedia We have been without WiFi & TV since 18/5/22, have had two engineers out & still not working!! A manager was meant to call back this morning and unsurprisingly hasn't! And now no appointments till Monday!! Absolutely terrible service! How can we take this further??

  • TheQuareChap Martin Ryan (@TheQuareChap) reported

    @virginmedia It is clear the minute I start to explain to you why I am justifiably stressed,Virgin ignores me. What is wrong with this company that you act in such an awful fashion??? I closed another utility this morning and it literally took 5 minutes. What is wrong with you people??????

  • gatis_marci Gatis Marcinkevics (@gatis_marci) reported

    @virginmedia Working from home and the dropouts leads me to ask my IT department to restart our VPN service. Really inconvenient.