Virgin Media outages and service status in Cheslyn Hay, England

Problems in the last 24 hours in Cheslyn Hay, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cheslyn Hay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cheslyn Hay, England

The most recent Virgin Media outage reports came from the following cities: West Bromwich, Wednesbury, Walsall, Wolverhampton, Sutton Coldfield, Stafford, Bilston, Burntwood, Dudley, Lichfield, Oldbury, Smethwick, and Cannock.

City	Problem Type	Report Time
West Bromwich	Internet	22 hours ago
Wednesbury	Internet	23 hours ago
Walsall	Internet	4 days ago
Walsall	Internet	4 days ago
Wolverhampton	Internet	7 days ago
Wolverhampton	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Cheslyn Hay, England

Latest outage, problems and issue reports in Cheslyn Hay and nearby locations:

• 
  Lil (@_lilymarsden) reported 28 seconds ago from Dudley, England

  @virginmedia Hi John, my wifi has gone down 4 times since last night, we’ve reset it on the box twice this morning alone and it still keeps dropping … can’t get through to anyone on the phone and website says they won’t send anyone out for another 24 hours and only if the wifi stays down ???

• 
  Steve Lees (@measlewolf) reported 4 minutes ago from Dudley, England

  @virginmedia I understand that your systems were down last night, which happens, but I’ve been on hold for 30 mins this morning. We have a text to say it’s resolved but it isn’t. I just need to speak to someone please.

• 
  Jackie Scott (@JackieScott_) reported 15 minutes ago from Dudley, England

  @virginmedia 3 days on top of 2 already means a customer lost 😥

• 
  Stuart McCullagh (@stumccullagh) reported 17 minutes ago from Swindon, England

  @virginmedia No , when I last spoke to someone on the phone the issue was still happening , it doesn’t happen as much now but still happens at least once a day

• 
  Helen (@hartlepoolhelen) reported 20 minutes ago from Walsall Wood, England

  @virginmedia what hell ,no Internet, so much fordoing my course ,WS10 8PE area, is there a problem

• 
  Steve Penn (@pennwba) reported 23 minutes ago from West Bromwich, England

  @virginmedia Thank you. Never for one minute did I think he was from Virgin Media. He ended up after 7 minutes saying he'd cut off my Internet for 21 days. Thought I'd let you know as he's using your name

• 
  Helen Croft (@NannieHelen) reported 24 minutes ago from West Bromwich, England

  @virginmedia Of course it’s resolved. The football finished. I’m going to call to discuss because I’m not getting the service I pay for.

• 
  Steve Bickley (@BickleySteve) reported 33 minutes ago from Willenhall, England

  @virginmedia Can I get some support for a recently ported number?

• 
  Neil (@Mr_neil_c) reported 34 minutes ago from Dudley, England

  @virginmedia They said they can’t do anything, just have to pay for 13 days of a service that hasn’t even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible)

• 
  SorachiTim (@PolymathTim) reported 34 minutes ago from West Bromwich, England

  Zero Internet connectivity from @virginmedia now for pushing 12 hours. Resetting and/or powering down the hub does nothing, the diagnostic and fault tools just go round and around in an ever more boring circle. #LightningSpeedFarce

• 
  Satish Danny Paul (@________Danny) reported 38 minutes ago from West Bromwich, England

  @virginmedia I called cust serv today after logging complaint on 26th Nov and hearing nothing back. cust serv asked me to request my data and voice calls. listen to it myself and then send proof of being missold a contract/virgin error, so virgin can then resolve the matter and complaint

• 
  freckles n dimples (@xsasix) reported 39 minutes ago from Woodside, England

  @virginmedia how do you check the mobile phone signal in your area? I’ve had nine for a few days

• 
  Satish Danny Paul (@________Danny) reported 40 minutes ago from West Bromwich, England

  @virginmedia Hi, after raising 2 complaints for being missold my contract, no investigation done by virgin, no outcomes received. i am now bing asked to request my data (dsar), investigate the issue myself listenening to the recordings and send proof to virgin to review. shocking cust service

• 
  Garry (@paragaz) reported 41 minutes ago from Streetly, England

  @virginmedia hey. I am trying to speak to someone about my account but turns out nobody recognises my account number. Can you PM me to organise calling me please. I've tried the text message service

• 
  Steve Re-cycle (@poole_ste) reported 43 minutes ago from Wolverhampton, England

  Why did I swop to #virgin? 2 months ago and nothing but problems @virginmedia it took over 20 days to get my tel no changed then you change again why did you not tell me! How do you expect anyone to contact me V useless biggest mistake and very £xpensive one with poor WiFi too.

• 
  Steve Re-cycle (@poole_ste) reported 46 minutes ago from Wolverhampton, England

  @virginmedia Are you real? I work I have to hold down a job

• 
  Kev Maslin (@kevmaslin) reported 46 minutes ago from West Bromwich, England

  @virginmedia The ideal resolution would have been for VM to return the document as originally promised. We have dealt with other companies in this regard and all have been prompt and professional. Even the DWP accepted a photocopy of the POA. Why VM couldn't is entirely beyond me.

• 
  Steve Lees (@measlewolf) reported 53 minutes ago from Dudley, England

  @virginmedia I’m currently on hold. My mum is in her 70’s and waited in for an engineer only for them to send a text 10mins before to say you were coming in the 26th. The original appointment was the 21st and her TV service has been down for well over a week.

• 
  Brian Cape (@BrianMCape) reported 54 minutes ago from West Bromwich, England

  Quite possibly the worst onboarding and customer 'care' experience I've EVER had @virginmedia Unfulfilled promises, failure to deliver contract as agreed and now I'm 'lost' in the system and being ignored. I'm left with no choice other than to 'out' you. #CaveatEmptor

• 
  Lofty (@Lofty633) reported 59 minutes ago from West Bromwich, England

  @virginmedia Hard to make a claim when there was no actual incident to cause the failure!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  pxk (@paynexkillerYT) reported 11 minutes ago

  Internet is down AGAIN. @virginmedia

• 
  simon withers (@KalEl_WBS) reported 11 minutes ago

  @virginmedia why do you always say send us a direct message so you can help and then don’t read the message?

• 
  Paul Tee (@Nokkapie) reported 13 minutes ago

  Yes @virginmedia I love being charged more than the contract I agreed! I also love being ignored when making a formal complaint. Defo won be renewing another contract. Awful behaviour from a business ive used for 20 years!

• 
  jasong guedeney (@jasongued) reported 14 minutes ago

  @virginmedia just found out an outstanding bill of £81. It is now effecting my credit score! This is after various phone calls and reassurance that this issue had been sorted! Terrible. This issue was sorted 5 months ago and I have to find out through experian. OFCOM!?

• 
  Glen Dickson (@Driftinuphill) reported 14 minutes ago

  Virgin Media? Hi tech? Can't resolve a 4 day old broadband problem. Piss poor service. Piss poor communication. Said I'd get email updates but I can't log in to Virgin email. Chancers.

• 
  Paul pearce (@mrpaulpearce01) reported 14 minutes ago

  @virginmedia you are an absolute disgrace. Internet down since Friday and you are saying the 30th to put right? Absolute joke why the delay?

• 
  ＮＩＣＫ🇬🇧 ⚽ＬＥＩＣＥＳＴＥＲ.ＣＩＴＹ.ＦＣ⚽ (@Nick_LCFC_fan_1) reported 16 minutes ago

  @virginmedia I have more problems with your Virgin 360. When I'm watching a programme that is also being recorded. When I change channel during the adverts and then turn back it won't let me rewind! The old software let me do this from 2017-2026... Why did you remove so many features?

• 
  Brett Williams (@brettwill82) reported 18 minutes ago

  @virginmedia @skytv don’t seem to be having this issue on there platform? Come on @virginmedia I’ve paid my subscription for the channel and I cannot see the tv listings

• 
  Karen B 🥀🇪🇺 🇺🇦💜🤍💚KarenB@KBGreyhoundLady (@KBGreyhoundlady) reported 19 minutes ago

  @Lewis_BGA @BBCBreakfast Virgin media did the same. The call centre was in Wythenshawe Manchester. Now it’s in the Indian subcontinent. OH had a mare as our e mails crashed. Lovely young woman but SO hard to understand. Also AGES trying to get through to speak to a human. Customer service is dead

• 
  John (@keengrower) reported 26 minutes ago

  @CVB1866 @virginmedia Good luck with this, their customer service is pretty crap.