Virgin Media Outage Report in Kingswinford, Dudley, England
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The latest reports from users having issues in Kingswinford come from postal codes DY6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kingswinford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingswinford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Kingswinford, Dudley, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Walsall, Redditch, West Bromwich, Wolverhampton, Brierley Hill, Wednesbury, Willenhall, Dudley, Kingswinford, Smethwick, Kidderminster and Stourbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
TV | |
| Birmingham |
Internet | |
| Birmingham |
Phone | |
| Birmingham |
Wi-fi | |
| Birmingham |
TV | |
| Birmingham |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Kingswinford, England
Latest outage, problems and issue reports in Kingswinford and nearby locations:
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MJ
(@MJ_Lorimer) reported
from
Birmingham, England
I also can’t get anyone to help resolve this as “your closed” apparently @virginmedia
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Howard Martin
(@HJMKent) reported
from
Kidderminster, England
@kgardner081 @virginmedia We'll see how we get on - everything works fine but can't connect the wireless printer & apparently (according to problems others have had) something to do with 2 wireless frequencies working off same IP code confusing the connection! Need renaming or something. Beyond me to do!
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Sarah Duncombe
(@HelenD132) reported
from
West Bromwich, England
@virginmedia No broadband service, apparently. Status checker says everything is fine, but I'm not convinced. Could I DM my postcode please.
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AVRIL WATKINS
(@DANCINWANDERER) reported
from
Dudley, England
@virginmedia Yes we do - as soon as we turnoff the telly we lose signal and we have no Internet upstairs at all - very unhappy resorted to watching telly on the iPad
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Howard Martin
(@HJMKent) reported
from
Kidderminster, England
@virginmedia Still waiting! It's now after 4! You changed our old hub that worked fine - at your insistence - didn't properly set it up - my wife needs printer for work & uni course - now been trying to get you to sort it since Thursday & you don't honour your promises to do so! Poor service!
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lorraine smith
(@lorraineesm) reported
from
Wolverhampton, England
@virginmedia your customer services are a joke half hour on the phone spoke to two different people being passed back and forth
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Matthew Clements-Wheeler
(@MidlandsSBM) reported
from
Birmingham, England
@virginmedia not pleased at all with your service. Despite three confirmation calls from you to me confirm what we needed, you have still not handled our house move correctly
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Matthew Clements-Wheeler
(@MidlandsSBM) reported
from
Birmingham, England
@virginmedia Shocking bad. We booked our old address to run until the 7th March and paid for a new account to start today at the house we are moving into so my disabled wife was not without internet.
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
And once again we are unable to use our @virginmedia wifi. When I called customer services today they took nearly 10min to answer, asked the same basic questions repeatedly and then cut me off without even starting to resolve anything! Bloody useless. Issues since May 2018.
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Howard Martin
(@HJMKent) reported
from
Kidderminster, England
@virginmedia Since the printer worked fine before you installed the new 3 Hub & perusal of the internet shows that this is a common problem with this Virgin equipment, perhaps you would arrange for an engineer to come and rectify the problem at your cost! Please register this as a complaint!
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MJ
(@MJ_Lorimer) reported
from
Birmingham, England
Thanks @virginmedia for renewing my contract for 12 months and then downgrading me and I loose all my HD channels! Your service is poor and unacceptable #virginmedia
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lorraine smith
(@lorraineesm) reported
from
Wolverhampton, England
@virginmedia your customer services are a joke spoke to 3 different people on the phone now half hour still on hold
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Howard Martin
(@HJMKent) reported
from
Kidderminster, England
@virginmedia You arranged for an engineer to resolve this problem - he's been today & hasn't fixed it - he says not Virgin's job to sort printer problems! The printer worked fine till Virgin messed it up changing hub - you have a duty to fix it since it's of your making! Sort it please!
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Phil Woodward
(@therealflopflip) reported
from
Kidderminster, England
@virginmedia for second week running have purchased a film from the media store, tells me it’s ready to watch and it won’t play keep getting errors and wants me to login, enter details and still doesn’t work! This service is so poor
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Jillybrum
(@JillyBrum) reported
from
Birmingham, England
@virginmedia Phone and TV down in B24 area, wondering if the power cut immediately before was due to work you’re doing.
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Matthew Clements-Wheeler
(@MidlandsSBM) reported
from
Birmingham, England
@virginmedia You disabled our old address so I am now having to move my wife’s business computer and records at 10pm at night to the new address so she can work tomorrow. Your customer service agents haven’t got my name right once and you have mucked up provision of equipment at the new place
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@virginmedia Repeatedly over several years. Get the same response each time. Nothing changes long term. I see from checks online that other people have the same issues so I’m now planning on leaving.
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lorraine smith
(@lorraineesm) reported
from
Wolverhampton, England
See @virginmedia can’t be bothered to even tweet back an angry customer
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Howard Martin
(@HJMKent) reported
from
Kidderminster, England
@kgardner081 @virginmedia In fairness, they've now been in touch, can't fix it remotely so are sending an engineer on Thursday to sort it out. So I'm grateful for that & 2 days to wait isn't bad.
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Ben
(@GullyPlays) reported
from
Birmingham, England
I’m sick of my internet going down for half a day every week. Should get something for the inconvenience. @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Magnus Halldorsson
(@Maggi__H) reported
PSA: Turns out @virginmedia are pretty terrible at looking after customers.
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Geordie On Your Radio 📻🔊
(@radiogeordie) reported
from
Ballyclare, Northern Ireland
@virginmedia The status page says everything is ok but when I phoned the advisor said there was a problem in the area.
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gamingdave
(@gamingdave) reported
Not had any internet from @virginmedia in N8 for most of the day (not for the 1st time). Service status page say "No known issues" yet running a test returns "We have detected an issue ... teams are aware of this issue" - so which is it and when will it be fixed?
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sarah
(@sarah35123823) reported
@virginmedia There have been service issues for 3 days... broadband is off and on. 52 mins on hold yesterday, 39 mins on hold on Monday..at the end of my tether
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Pimpernel Jones
(@HermaPuma) reported
Virgin Media support music is like some low grade porno ish
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Rob Slusar
(@robslusar7) reported
@virginmedia is there a way i can get a call back from someone. your live chat have just told me they can't deal with it because you have a team especially for oomph bundles. i've had no luck here, on the phone, on the chat or the text service. its like im being pushed around until i give up!
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Janine Machin
(@JanineMaryLou1) reported
@virginmedia i was meant to receive a tv box yesterday between 8 and 6. i have spent many hours on hold with rude advisors, who keep telling me to wait for this to show up. Its been 2days, no tracking number. I got told to ring yodel who had no idea, and you charged me 35 pounds
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Trish Ellis
(@Mishtrish) reported
@virginmedia Hi. I had no internet etc & was told to book appointment. Did so/booked day off work. @virginmedia then cancelled the appt/problem was fixed remotely. No-one bothered telling me & then denied cancelling! I sent an invoice for my day's hols. Then received mystery letter... And?
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James Pender
(@jamespender04) reported
@craigduda1 @virginmedia Exactly my problem mate, get through to them, after been on the phone waiting for hours and they just put the phone down on you. No call back or anything!
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ᴸᵒᵃᶻᴮ
(@TwitchLoazB) reported
You could absolutely not make this **** up. Had perfect internet for 2 - 3 months after months of terrible service with virgin. Extended my contract two days ago with a new package. To now find out I'm receiving over 700ms ping. Making stream absolutely impossible. @virginmedia