Virgin Media

Virgin Media Outage Report in Kingswinford, Dudley, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kingswinford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingswinford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kingswinford, Dudley, England 01/08/2026 04:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Kingswinford, Dudley, England

The most recent Virgin Media outage reports came from the following cities: Oldbury, Birmingham, Dudley, West Bromwich, Brierley Hill, Wolverhampton, Walsall, Redditch, Rowley Regis, Smethwick, Bilston, Wednesbury, Halesowen, Willenhall and Kingswinford.

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City Problem Type Report Time
United KingdomOldbury Internet
United KingdomBirmingham Internet
United KingdomDudley Internet
United KingdomWest Bromwich Internet
United KingdomWest Bromwich Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Kingswinford, England

Latest outage, problems and issue reports in Kingswinford and nearby locations:

  • ooftbbz 𝕠𝕠𝕗𝕥𝕓𝕓𝕫 🦊 (@ooftbbz) reported from West Bromwich, England

    @NeoThe1_ @virginmedia Ugh ours has been down for about an hour now 🙄

  • Saq5000 Saqib (@Saq5000) reported from West Bromwich, England

    @virginmedia The problem has sorted it self out for some reason as I got a message telling me that picture settings were updated when I had turned the box off for a whole day and turned it on again this morning

  • dgiacamand Daniel Giacaman (@dgiacamand) reported from Birmingham, England

    @virginmedia My broadband it's not working. Yesterday around 1am stoped working.

  • liam_S126 liam⚽️ (@liam_S126) reported from Birmingham, England

    @virginmedia your v6 box is actually awful

  • davecres Dave (@davecres) reported from Walsall Wood, England

    @virginmedia No days no known problem but clearly with so many people waking up this morning and posting on twitter issues there must be an issue somewhere. Eg one of your switches down or dhcp server not issuing an IP to the hub so it can’t continue

  • cra1gs Craig (@cra1gs) reported from Birmingham, England

    @virginmedia Yes it does. Apparently there is a known issue in the area and it won’t be fixed until 12 tonight. This is not good enough

  • Brummie_Girl julie (@Brummie_Girl) reported from Birmingham, England

    Hey @virginmedia really pleased you are supporting #SaferInternetDay but it’s a bit extreme to shut down our internet and tv completely!!! No service at all 😫

  • cra1gs Craig (@cra1gs) reported from Birmingham, England

    @virginmedia Yes tried that and just called ur CS centre. Once again the person who took the call couldn’t care less. This is the 2nd time this month it’s gone down without any explanation or compensation

  • lizzyhappyfox liz fox🦊 (@lizzyhappyfox) reported from Dudley, England

    @virginmedia Yes same issues i'm afraid,no broadband,no information on tv,no recording of any programmes,virgin box flashing.

  • JoDtw Jo Darby (@JoDtw) reported from Birmingham, England

    @virginmedia There isn't a fault. It's never been particularly good.

  • dianej1980 di (@dianej1980) reported from Birmingham, England

    Senior manager at @virginmedia has no customer skills what so ever telling me his going to terminate my contract because of an issue with my bank card that they have since taken payment from month after month same issue defo will not reccomend to anyone

  • ooftbbz 𝕠𝕠𝕗𝕥𝕓𝕓𝕫 🦊 (@ooftbbz) reported from West Bromwich, England

    @virginmedia It’s back up now thanks, was down for about 2 hours 🥰

  • dianej1980 di (@dianej1980) reported from Birmingham, England

    @virginmedia Mobile service

  • GiLESzzzzz john giles (@GiLESzzzzz) reported from Walsall Wood, England

    @virginmedia I also have been trying do do live chat but that doesn't work either

  • Smartlyte Smartlyte (@Smartlyte) reported from Birmingham, England

    @virginmedia no internet, no support, what a disgrace

  • thephdrunner Emma Neachell (@thephdrunner) reported from Birmingham, England

    When you’re trying to work from home and your @virginmedia broadband just ‘dies’ without any warning. Please don’t let this be the start of months of issues again 🙁

  • Jordi_Amor Jordon Alexandria (@Jordi_Amor) reported from Birmingham, England

    @KellyGroupLtd @virginmedia Almost 6 months on and my complaint/claim remains unresolved. Despite being advised I would be reimbursed for damage caused to my home after VM install, I remain out of pocket! #poorcustomerservice #npsfail #dissapointing

  • gezjb gez (@gezjb) reported from Birmingham, England

    @virginmedia you couldn’t get your customer service any worse if you tried ! Shocking

  • walters_nigel Nigel Walters (@walters_nigel) reported from Birmingham, England

    Still no service @virginmedia in the B38 area this is disgusting and we should have some compensation

  • Vix_Leonard Victoria Leonard (@Vix_Leonard) reported from Birmingham, England

    @virginmedia @Leyjay17 Same for us also B31 hope you will be refunding those of us who have been without service since yesterday afternoon and according to your online info will be until this afternoon. I am unable to work. 😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulGDJ Paul Jempson (@PaulGDJ) reported

    @virginmedia It said there was only an issue with TV, but clearly there’s a broadband issue as well

  • steampie sam (@steampie) reported

    still no internet since i started working 4.5h ago, thanks @virginmedia - and no need to reply with useless crap like 'have you checked status in your area?' or a form apology how it's SUPPOSED to be fixed by 6pm. 12 hours is super helpful!

  • sukhdevKandhola Sukhdev Kandhola (@sukhdevKandhola) reported

    @virginmedia Internet is down in East Greenwich, London. Please fix asap

  • Laura92492442 Laura (@Laura92492442) reported

    @VMO2News @virginmedia Extreme data security that it prevents a engineer call out for a vulnerable 88yr old lady. Both virgin mobile & landline unserviceable which makes her safety necklace invalid. Tried for two days to make contact. 1hr on phone - no help. Astounding lack of sympathy & common sense.

  • JaJaTonii Toni (@JaJaTonii) reported

    @virginmedia how long is the internet going to be down for in SE1 area

  • psytcp psytcp (@psytcp) reported

    @virginmedia Hi VM, as you can imagine, since you took my ability to work today I will just spend a bit of time raising awareness to your other customers on your feed on how crappy you customer support really is.

  • Julian_S96 Julian (@Julian_S96) reported

    Hi @virginmedia please help. There is an Internet outage in my area and I need to submit a report today.

  • ZreenMansha Zreen Mansha (@ZreenMansha) reported

    @vmbusiness @O2 It’s actually pretty awful. As a business, I am regretting choosing you guys and the 5G. Service blackouts are totally unacceptable.

  • abi_shearer Abi Shearer (@abi_shearer) reported

    Virgin media have the worst customer service in existence there I said it

  • Julian_S96 Julian (@Julian_S96) reported

    @psytcp @virginmedia That actually sounds like not too bad a deal. Double what I have for 60% of the price. Nice! Only nice if it work though lol.