Virgin Media Outage Report in Kingswinford, Dudley, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kingswinford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingswinford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Kingswinford, Dudley, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Wolverhampton, Wednesbury, West Bromwich, Dudley, Bilston, Smethwick, Redditch, Walsall, Willenhall, Rowley Regis, Halesowen, Stourbridge and Brierley Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Wi-fi | |
| Oldbury |
Wi-fi | |
| Birmingham |
Wi-fi | |
| Wolverhampton |
Internet | |
| Birmingham |
Phone | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kingswinford, England
Latest outage, problems and issue reports in Kingswinford and nearby locations:
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Katy
(@KatyFancourt) reported
from
Birmingham, England
@virginmedia one of your engineers apparently got lost trying to find my property, spent an hour on the phone to customer services to be then told that theirs an ‘emergency’??
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💎 ACT 2
(@_auralaura_) reported
from
Birmingham, England
Has Virgin Media just gone down for anyone else?
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Ultimate Girls
(@ultimate_girls) reported
from
Birmingham, England
Cancelling my broadband with @virginmedia after ridiculous price increases every month. Cannot believe how RUDE the guy on the phone was when I told him I still wanted to cancel. Absolutely shocking attitude .. made my decision to leave SO much easier!!
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Kieron Conroy
(@kieronjconroy) reported
from
West Bromwich, England
@virginmedia Got my hub3 today.(new customer), Everything all connected but only got got solid Wi-Fi signal and the green flashing light. Checked multiple times over. Tried to talk on live chat and no one replying!
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💎 ACT 2
(@_auralaura_) reported
from
Birmingham, England
Virgin Media goes down at least every two weeks. When customers are paying for a service, it should work.
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Matt Russell
(@TheRusse11a) reported
from
Birmingham, England
@virginmedia I managed to fix it by d/l the app again last night. Thank you.
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Mark Jones
(@villans1982) reported
from
Halesowen, England
@virginmedia Hi John. Just lost the internet again in the middle of a teams conference with a very important client. I will not try to get in touch with Virgins Customer service as I am to busy however for what difference it makes Virgins service is appauling
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JArnie
(@ja2xarnie) reported
from
Birmingham, England
@virginmedia I spent an hour on my mobile to Virgin today as landline isn't working. Spoke to three different people and, finally they told me it was a hardware issue with my phone, not the line. I have borrowed two phones from neighbours and they don't work either #virginmedia
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Steve Wiley
(@S_Wiley303) reported
from
Walsall Wood, England
@virginmedia you inform me that unless I swap the sim in my phone I will lose the service in 18 days ,you have not sent me a sim ,and your text system is rubbish :enter the 65 letter of your security code ,what ?,you haven’t sent me a sim
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Thomas Thomson
(@Thomo993) reported
from
Birmingham, England
@virginmedia morning, have had no broadband now for 24hrs, shocking service, when will it be sorted??
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JArnie
(@ja2xarnie) reported
from
Birmingham, England
@virginmedia No issues flagged. Your technical support couldn't find them either. Broadband OK now but no phone line
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Leyton Jordan
(@Leyjay17) reported
from
Birmingham, England
@virginmedia trying to speak to someone about our constant internet problems ! (B31) On hold and automated messages 🤬🤬 Funny how I got to speak to someone a month ago when I upgraded some services. Product and service still shocking ! 🤬😢
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Lisa Vincent
(@LisaVin74208006) reported
from
Madeley, England
@virginmedia your self help checks to resolve faults is INFURIATING ! Run test on equipment but still a fault on home phone line but cant book an engineer !! I've had a "chat" with a robot and now just have to hope cyberspace is listening !!
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AJComputerServicesUK
(@AJhyphenCSdotUK) reported
from
Birmingham, England
I will definitely be ending my TV Contract with #VirginMedia at the earliest opportunity, I am sick to death of watching stupid adverts on #DiscoveryTV Channels and it’s the same ones every damn time! If the #TLC Channel didn’t exist then it wouldn’t be so bad! 🤬
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John Bird
(@John_L_Bird) reported
from
Dudley, England
@virginmedia when I resubscribed to your service for 18 months I requested wifi boosters which I was advised would be posted to me. 3 months on nothing received. Can’t get through on the phone or website chat service.
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Mark Jones
(@villans1982) reported
from
Halesowen, England
Virgin internet down yet again. Every day it’s getting embarrassing #virginmedia #poor #embarrassing
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Leyton Jordan
(@Leyjay17) reported
from
Birmingham, England
@virginmedia Still can’t speak to anyone !?! Get answer message and automated help and told to turn on and off!?! Then call ends ?!? 🤬🤬Expert advice !! 🤬🤬
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Justin James Clack
(@JustinJmsClac) reported
from
Halesowen, England
@virginmedia what is wrong with your broadband lately? Laggy services, **** streaming, **** internet activity? Can you explain please? I tried calling your number to complain but your services are crap there too.
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Skuly
(@SkulyMusic) reported
from
Aldridge, England
@virginmedia Half of my channels missing have completed all the trouble shooting measures no joy. Nobody ever picks up the phone 😡 You are not providing the service we are paying for DD is getting cancelled and your equipment is being returned. Have spoken with fair trade
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JArnie
(@ja2xarnie) reported
from
Birmingham, England
We've also had intermittent Internet today. I can't face another hour being kept on hold. Can you expedite a solution to our problems? #virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Matt
(@Rollie3333) reported
@virginmedia 38 hrs and counting and no service @virginmedia not even the offer of a engineer!?
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ryan wason
(@ryanwason4) reported
@virginmedia You don't see an issue with the deceptive loop. click to leave - now click this to leave - now click this to leave, then start the loop again
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B'Mouth Cycleworks
(@bcycleworks) reported
@vmbusiness what a shower. On hold for 30 mins then cut off! No answer on text service for 36 hours. Has everyone gone home for the weekend? No broadband in my business for 36 hours!
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SCOTT ROSE
(@Scottrose279) reported
@virginmedia Honestly?? Absolutely ****, internet coming and going like a party at no10, no phone line and it’s happening more and more, I’ll be dropping you lot asap
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
@virginmedia Update! An engineer did come! But again needed the repull. However he may have a possibility of a resolution by connecting via a different access point. Due to return. Watch this space
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Pavlito vel Pablo
(@pavlitovelpablo) reported
@Kav1992 @virginmedia I see that not only with me virgin mobile down, NG174BE. The phone cannot see the Virgin network. The EE network is operational. @virginmedia - What's happening?
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scouse sense
(@scousegranny) reported
Why the heck is it so hard for @virginmedia to understand that I want to cancel everything #cancelvirginmediaNOW
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Andy Lyon
(@Nearlydown) reported
@virginmedia I work in Software Testing if you want to hire me to help test your services then my rate is £50/hr.
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Colby Brusch
(@colbywan840) reported
@virginmedia your customer service process is garbage. If I’m cancelling because I’m moving out of country, I shouldn’t be kicked to the moving division after 30 minutes of hold simply because I used the word moving…let your customer service reps actually respond to needs
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Ian woolman
(@ianwooly77) reported
@virginmedia what should my WiFi speed be on the 1 gig speed, recently been upgraded because I’m also an o2 customer . Have set up new router but still get around 500 mbs wireless