Virgin Media outages and service status in Kingswinford, England
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Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Kingswinford, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 27, 11:08 PM GMT+1.
- Internet (59%)
- Wi-fi (20%)
- Total Blackout (11%)
- TV (5%)
- E-mail (4%)
- Phone (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Kingswinford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingswinford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Kingswinford, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Dudley, Oldbury, Wolverhampton, Kidderminster, Brierley Hill, Walsall, Halesowen, West Bromwich, Streetly, Smethwick, Wednesbury, Bilston, and Willenhall.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Internet | 16 hours ago |
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Birmingham
|
18 hours ago | |
|
Dudley
|
Internet | 2 days ago |
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Birmingham
|
TV | 3 days ago |
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Birmingham
|
TV | 3 days ago |
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Birmingham
|
Internet | 3 days ago |
Nearby cities with recent reports
15 recent signals
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Kingswinford, England
Latest outage, problems and issue reports in Kingswinford and nearby locations:
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Brian Cape (@BrianMCape) reported from Birmingham, England@virginmedia No. Already done it about 7 times without any luck. I refuse to waste more hours in queues, only to rehash my issues to another anonymous operator. I've been assured that this is in the hands of a named handler, who didn't call me back as promised and is ignoring my emails. Fail
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Satish Danny Paul (@________Danny) reported from West Bromwich, England@virginmedia i logged another complaint 1 to 2 weeks prior and heard nothing back. i was advised by cust service a month ago not to log a formal complaint and log an internal complaint instead
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Gordé 🦩 (@ReissOmari) reported from Birmingham, England@virginmedia Hi, I’m getting around 80mpbs now, should be 350 though, when I try and test it says there’s a problem in the area, but no further information
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iamscorchy (@iamscorchy) reported from Wednesfield, England@virginmedia No it doesn't feel hot it randomly starts the fan really loud and doesn't stop its on top of a cupboard not close to any walls ect it's cleaned still have the problem at least twice a week
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Martin Wilkinson (@MartinWilko) reported from Birmingham, England@pipjcee @virginmedia And not working again in Brum! #VirginMediaoutage
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Satish Danny Paul (@________Danny) reported from West Bromwich, England@virginmedia Hi, after raising 2 complaints for being missold my contract, no investigation done by virgin, no outcomes received. i am now bing asked to request my data (dsar), investigate the issue myself listenening to the recordings and send proof to virgin to review. shocking cust service
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TheShannimal🔜#i70 (@TheShannimal_) reported from Kidderminster, England@MykeJD1 @virginmedia Gone down for a lot of people apparently
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ch Saqib (@saqibsvideos) reported from Birmingham, England@virginmedia Sending me over bill again and again n customer service is even more worst
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Evan Davis (@EvanD) reported from Birmingham, England@eerosupport hi. I have a Eero 6+. If I connect it to @virginmedia 1gbps service, will I get 1gbps?
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Gordé 🦩 (@ReissOmari) reported from Birmingham, England@virginmedia Think we need to call an engineer out anyways, before the outage I was only getting 600mbps max when my package is the 1Gig.
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Howard Martin 💚 (@HJMKent) reported from Kidderminster, England@virginmedia Can you please explain why, when I renewed my package in March you reduced my last invoiced bill to reflect the change & took by DD what you said you would! Now you say you will suspend my service because I underpaid? You took what you wanted!
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Stuart McCullagh (@stumccullagh) reported from Birmingham, England@virginmedia I’m going to but I know I won’t get anywhere anyway the customer never gets anywhere
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Martin Price (@mrmjprice) reported from Birmingham, England@virginmedia I have been but they couldn’t get a good-enough price and directed me to the self-service page but I get “customer-exclusion” at the end of the URL which tells me to use chat.
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Satish Danny Paul (@________Danny) reported from West Bromwich, England@virginmedia I received my new 500+mps broadband only to get 6mps on my phone in my room. The Router is Terrible and cannot send the speed to devices via wifi. Not Good for anyone
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Casey Rain (aka S-Endz) (@CaseyRain) reported from Birmingham, EnglandCausing me to drop out of a work meeting once every 10 minutes. Oh, and Virgin tried to blame it on my hardware? Except... My neighbour is seeing the EXACT same thing. This wasn't happening before the outage. @virginmedia why am I paying you lots of money for a spotty connection?
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Alex (@laticwolf) reported from Bradmore, England@virginmedia good work 👏🏼 issues with WiFi being down constantly as soon as £7.50 monthly bill increases comes in! Currently on hour 5 of no internet and not due to be fixed before 1am 🙃
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Stephen Bennett (@Stephen12857059) reported from Birmingham, England@virginmedia I called 150 today to speak to a Supervisor regarding my bill. I was told I would receive a call within the hour. NOTHING. I agreed a contract 18/8/22 and the last two payments have been £65 & £75 more than agreed. This is shocking customer care and service.
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Kiel (@k1El_w) reported from Birmingham, England@virginmedia @YodelOnline your ability to deliver equipment is shocking!!! The customer service you provide is even worse!!!
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Gordé 🦩 (@ReissOmari) reported from Birmingham, EnglandAnd just like that my @virginmedia is off again, no internet whatsoever. Embarrassing service from them, very disappointed and frustrated.
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le Phantom Plume (@lePhantomPlume) reported from Wolverhampton, England@virginmedia It’s ok thanks, one of your team rang me, was extremely rude then hung up.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Queen Marie 21st👑❤ (@Mariexxxx21) reported@virginmedia Great to hear a you problem in my area cant be fixed until at LEAST tomorrow afternoon. No TV, no WiFi and not even a land line phone. Thank the @EE gods for my mobile data🙏🏻 Not so good for my 80 year old parents now🙄
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Neil Brearley (@Fatfingers1976) reported@virginmedia I have wasted half my day trying to get TNT sports on for the football. I now have to wait and have been told that it may still not be on. Your chat people are not helping. Please sort out my issue.
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entrustTMF (@entrustTMF) reported@virginmedia Thanks for the reply @virginmedia but, frankly, these are just platitudes as usual. What is needed is action to sort the problem and accurate fix dates as opposed to the random, made up,ones I've been given so far Also, why not supply clients with MiFi solutions to help them?
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PAT WEBB (@nan2thou) reportedVirgin Media are so stupid. They are taking my money but say that i dont have an account with them. Only been with them for 20 years.
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Robert mackley (@robert_mackley) reported@entrustTMF @virginmedia Can’t do without your input and thought they might need another kick . On a separate issue just considering at what price I look to switch some of my SDLF into LGEN, already own both but weighed heavily towards SDLF at mo
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LovelifeLoveLowe (@debbsno1) reported@TheGriftReport Virgin media have been ringing me a lot, I dont answer, as I can NEVER understand the call handler, theyre also very impatient and rude. I pay my bill via direct debit on time, everytime, so , unless I've a problem to report I simply dont put myself through it, too stressful.
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Alex MacLeod 🌻 (@AlexMacLeod9) reported@spudbishop666 @virginmedia I was a VM customer for 30 odd years but ditched them recently because of price and customer service. Last price hike took me package to £235 a month. Now with EE at £86 a month for similar TV and broadband package but no landline phone which we didn't use anyway.
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1965 Blue 1878 (@noimspartakus) reported@virginmedia trying to contact customer services but your system wont recognise my acct no, absolute joke!!!!!
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TheRealCraig (@AnIndividualist) reportedIf @virginmedia had good deals I would’ve considered re subscribing. But cancelling our old email addresses without notice because we cancelled has caused so much trouble I certain won’t now
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Richard Smith (@rickysmith1965) reported@ClearlyOptional @virginmedia I have the same date for resolution, that will mean a full week without Internet service or any of the other services I pay for.