Virgin Media

Virgin Media Outage Report in Kingswinford, Dudley, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kingswinford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingswinford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kingswinford, Dudley, England 12/29/2025 16:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Kingswinford, Dudley, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Halesowen, Oldbury, Wednesbury, Bilston, Walsall, Redditch, West Bromwich, Wolverhampton, Brierley Hill, Willenhall, Dudley, Kingswinford, Smethwick and Kidderminster.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham E-mail
United KingdomBirmingham TV
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Kingswinford, England

Latest outage, problems and issue reports in Kingswinford and nearby locations:

  • PhilCampbell_ Phil Campbell (@PhilCampbell_) reported from Willenhall, England

    ******* Virgin Media!! ******* ****!!!! 🤬🤬🤬 @virginmedia

  • PhilCampbell_ Phil Campbell (@PhilCampbell_) reported from Willenhall, England

    Sick to death of the UK's shittest broadband @virginmedia Every night it goes off after midnight. What a Total package of **** you get with this company! 🤬 #virginmedia #broadband

  • Sweetkatexx Kathleen Devlin (@Sweetkatexx) reported from Birmingham, England

    Sort ur service out i pay £80 month for your shite, think im gone take my custom elsewhere #virginmedia

  • kittykaz13 Caroline (@kittykaz13) reported from Birmingham, England

    Trying to sign in to my @virginmedia account and I either get a message saying the page timed out or it says that the page can only be accessed by the primary user, WHICH IS ME!!!!! 😤🤯🤯🤯

  • Lofty633 Lofty (@Lofty633) reported from West Bromwich, England

    @virginmedia Hard to make a claim when there was no actual incident to cause the failure!

  • BickleySteve Steve Bickley (@BickleySteve) reported from Willenhall, England

    @virginmedia Can I get some support for a recently ported number?

  • Baggielee80 Lee Greenhouse (@Baggielee80) reported from Halesowen, England

    @virginmedia very poor service with the broadband cutting out every so often having to keep rebooting the box frankly not good enough for over £60 a month. Can you sort it out please. B62 area

  • NannieHelen Helen Croft (@NannieHelen) reported from West Bromwich, England

    @virginmedia Of course it’s resolved. The football finished. I’m going to call to discuss because I’m not getting the service I pay for.

  • b68baggie Andy the baggie (@b68baggie) reported from West Bromwich, England

    Anybody virgin media gone down

  • mdebyoungpeople Made By Young People (@mdebyoungpeople) reported from Birmingham, England

    I’ve just spoken to 3 people in last 35 mins... then been cut off AGAIN #virginmedia #useless WILL YOU PLS HELP?

  • Rinkku_ Rinkku (@Rinkku_) reported from Madeley, England

    @virginmedia No issues found but it's been constantly dropping all day. That's with doing everything it says on the website. I don't really want to sit through 45 mins of being on hold to be told that nothing is wrong like previous times.

  • AshTuxy JustAsh (@AshTuxy) reported from Birmingham, England

    Now is not a good time for @virginmedia to go down 😑

  • mrmjprice MJP ☀️ (@mrmjprice) reported from Birmingham, England

    Virgin Media TV customer here… say I wanted to watch The Hundred but didn’t want to add the entirety of sky sports to my package, how might I go about that?

  • mdebyoungpeople Made By Young People (@mdebyoungpeople) reported from Birmingham, England

    @virginmedia I’ve been trying that since May!!!!! Just get pushed to different departments... no one helping... will you help?

  • TimEvans1503 Tim Evans (@TimEvans1503) reported from Birmingham, England

    @virginmedia is there a reason why when I’m working from home with so much to that involves internet access including online meetings that yet again your service is not working in B36? This is happening so often it is ridiculous

  • G1Brady Brady (@G1Brady) reported from Perton, England

    @virginmedia why is your site not working I can't login to my account area and also the virgin box is flashing and there's an error code

  • hartlepoolhelen Helen (@hartlepoolhelen) reported from Walsall Wood, England

    @virginmedia what hell ,no Internet, so much fordoing my course ,WS10 8PE area, is there a problem

  • B4DS1GN4L Aaron (@B4DS1GN4L) reported from Dudley, England

    @virginmedia doing me ***** again with no Internet. Two times in one week, slow speeds when it is working on 1gigabit, I got 2.08megabit download?! I hate that I can't have another service provider in my house.

  • mdebyoungpeople Made By Young People (@mdebyoungpeople) reported from Birmingham, England

    @virginmedia I’ve been trying to cancel my broadband for over 3 months. Keep getting passed from pillar to post. Each department blames the other meanwhile, You keep taking money from my account each month! Will you help?

  • NannieHelen Helen Croft (@NannieHelen) reported from West Bromwich, England

    Hi @virginmedia My red button service not working on Sky sports? Any suggestions?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • nikittalouise_ Nikitta Louise 🌸 (@nikittalouise_) reported

    @virginmedia I was speaking to someone about us moving house & what they can do with our package before we cancel as we are out of contract & paying far too much

  • ldeejenn Laura Lycett (@ldeejenn) reported

    @virginmedia I’m struggling to believe that it takes 14 days for your tech team to investigate. Surely the solution is to replace the 2 pods and I’ll return the 2 faulty ones

  • MacneilMarie Jane-Marie MacNeil-Cox (@MacneilMarie) reported

    @virginmedia why oh why is our router constantly “updating “ on a daily basis, 3 times today , lights flashing and no service for anywhere between 20 to 40 minutes each time ! What is causing it?

  • GKCoachSwinney Adamski (@GKCoachSwinney) reported

    @jlgallagher11 @virginmedia Unbelievable service, what has caused it?

  • robinmckelvie Robin McKelvie (@robinmckelvie) reported

    @virginmedia Thanks, but don’t really want to waste time playing ping pong with a social media team who are keen to get me off here, but cannot actually help. Just repetition. If a manager calls me that would be a start.

  • therealbigvern Simon Noah (@therealbigvern) reported

    @virginmedia your customer services are a disgrace. Another 1hr 20 mins on the phone. Transferred between 4 different agents and departments who could not help me or understand me! You have the cheek to downgrade my broadband speed without telling me. So much for a contract!

  • botherer John Walker, Industry Analcyst (@botherer) reported

    @virginmedia No, I gave notice in October to cancel on the 12th March, and demanded a note be on my account to prevent further charges. I then called that date to confirm. That's when this bullshit about the impossible 30 day dance began. It's been non-stop tedium since then.

  • jillcaulfield92 Jill (@jillcaulfield92) reported

    @virginmedia Hey… I have been trying to get my issue sorted for a number of days… Told to contact LiveChat…LiveChat is busy…told to contact by phone, despite a human at the end of phone told me that I had to contact LiveChat! I am now on hold with ChatBot AND on phone!

  • ball_jemma Jemma Ball (@ball_jemma) reported

    @virginmedia do you have anyone in complaints that I can actually speak to? Everyone has been pretty useless and they keep putting the phone down on me without resolving issues. The customer service is absolutely appalling… if anyone is thinking of going to VM I would stay clear

  • mex_clark Harlowmex💙 (@mex_clark) reported

    @virginmedia any idea why I’ve had absolutely no phone signal all afternoon ?