1. Home
  2. Companies
  3. Virgin Media
  4. Kingswinford, England
Virgin Media

Virgin Media Outage Report in Kingswinford, Dudley, England

Why is my Virgin Media service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Kingswinford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingswinford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at Virgin Media

Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Kingswinford, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Walsall, Wolverhampton, West Bromwich, Dudley, Wednesbury, Bilston, Smethwick, Willenhall, Rowley Regis, Halesowen, Stourbridge, and Brierley Hill.

CityProblem TypeReport Time
Birmingham Internet 1 hour ago
Birmingham Internet 18 hours ago
Birmingham Internet 18 hours ago
Birmingham Wi-fi 20 hours ago
Oldbury Total Blackout 22 hours ago
Birmingham Internet 1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Kingswinford, England

Latest outage, problems and issue reports in Kingswinford and nearby locations:

  • MeganAimee12
    Meganaimee (@MeganAimee12) reported from Birmingham, England

    @virginmedia I’ve done all this! Still nothing stop making people go on the website when the issue is more! I need somebody to contact me ASAP

  • Kingsprink
    Richard hartill (@Kingsprink) reported from Dudley, England

    @virginmedia good evening, after spending the last two night trying to call and being cut off now twice at the 1 hour 45 mins point. How on earth do I cancel my premier sports 🤬🤬🤬🤬

  • mercede72928186
    Mercedes Hodson 👩🏼 (@mercede72928186) reported from Wednesfield, England

    @virginmedia Saying no issue but clearly there is

  • SunnyBTC
    ..."Then They Fight You"... (@SunnyBTC) reported from Birmingham, England

    Anyone else been having internet connectivity issues all day? I'm with virgin media

  • PhilCampbell_
    Phil Campbell (@PhilCampbell_) reported from Willenhall, England

    If you want good Internet NEVER go with @virginmedia as if you ever have an issue, (you will)....you'll never get hold of them to fix it anything and they'll happily take your money. ******* scammers! #virginmedia #

  • PhilCampbell_
    Phil Campbell (@PhilCampbell_) reported from Willenhall, England

    @virginmedia Trying to change my address for my services as I've now already moved and can never get through to you. And your site aparently says I'm supposed to pay £20 for the privilege of this **** service!???

  • MartinClarke165
    Martin Clarke (@MartinClarke165) reported from Birmingham, England

    @virginmedia Nothing reported. I have a hub 4 your msg says can’t run test on this hub. My service goes down EVERY DAY. I’m fed up with Virgin. Take my money and offer rubbish device.

  • MartinClarke165
    Martin Clarke (@MartinClarke165) reported from Birmingham, England

    @virginmedia The text the number you provided has just put me in a loop of BOT replies and still no help from a real person Rubbish #poorcustomerservice #broadband #virginmediadown

  • mosajad
    Mohammed Sajad (@mosajad) reported from Birmingham, England

    @virginmedia You all chat rubbish. You don't mean anything you say. Your fake apologies has not resolved the issue. You owe us £103.09 whici is our money and now compensation for the 5 months and chasing you made us do.

  • saneorinsane
    Jason Timmins (@saneorinsane) reported from Brownhills, England

    @virginmedia Thanks but that never works. ~15 years ago someone in our little cul-de-sac objected to VM digging the road so it's not here. How do I get VM to try again?

  • MeganAimee12
    Meganaimee (@MeganAimee12) reported from Birmingham, England

    @virginmedia your customer service is awful! I’ve been trying to contact since 9am this morning no internet access and I have a child I need to home school from a laptop! Customers for many years and we get no where! AWFUL SERVICE

  • matchstickman74
    Stu (@matchstickman74) reported from Wednesfield, England

    Its derby day and virgin media is down in my area f#$k#$g typical. Estimated fix time 4 bloody pm 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

  • MartinClarke165
    Martin Clarke (@MartinClarke165) reported from Birmingham, England

    @virginmedia EVERY DAY my wifi drops. Morning and again in afternoon. My son is online with his teacher and my wife is online on calls. Thanks for the letter of price increase for rubbish service! SORT THIS OUT!#poorcustomerservice #virginmediadown #TeachingOnline

  • leerusson86
    Lee (@leerusson86) reported from West Bromwich, England

    @Lindyloo1971 @virginmedia And when u try to call customer services to discuss the rise in bill price Ur on hold for over an hour and still no joy

  • matchstickman74
    Stu (@matchstickman74) reported from Wednesfield, England

    @virginmedia Yes checked, problem in my area, estimating fix time 4pm

  • RichieZuLuBatch
    Richie 11 Batch (@RichieZuLuBatch) reported from Birmingham, England

    @virginmedia I want it for free it’s not my fault I pay for a service £36 already

  • Wolvostu
    Stu Parry (@Wolvostu) reported from Dudley, England

    @virginmedia absolutely awful customer service,no internet since Wed,promised by an engineer a new router would be delivered today,rang again this morning given a tracking num for Yodel,rang yodel they know nothing,spoke again to a Virgin assistant,absolutely no empathy even

  • MattWeav7
    Matthew Weaver (@MattWeav7) reported from Halesowen, England

    @virginmedia so struggling with WiFi signal dropping out again, fixed couple of days ago via automated check. Now can’t get through on phone how am I supposed to get WiFi working again?

  • RichieZuLuBatch
    Richie 11 Batch (@RichieZuLuBatch) reported from Birmingham, England

    @JasonLanns @virginmedia That’s wat I’m doing moving it I pay for a service u goto sort it Reiss laptop cutting off

  • MeganAimee12
    Meganaimee (@MeganAimee12) reported from Birmingham, England

    @virginmedia Would be helpful if someone replied or answered the phone! I’ve been trying to contact all day from 9am I have no internet in my house and only channel 4 is working! Can somebody contact me instead of is having to contact you and not getting through or the phone put down on us!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DiamondJDust
    BLM | Jonathan Bloodfallen (@DiamondJDust) reported

    Looks like the trash fire I call @virginmedia internet is back after being down for hours #virginmedia

  • VulpixLux
    Lux 💙☺️ (@VulpixLux) reported

    @acar321 @virginmedia Boooo. Catch up tv really needs to step its game up. All 4 is decent but buggy as all ****

  • M_C_R_81
    Wardle81 (@M_C_R_81) reported

    @virginmedia I’m having issues with the wifi and was sorting out some pods as I’ve just increased the speed but made no difference.

  • DiamondJDust
    BLM | Jonathan Bloodfallen (@DiamondJDust) reported

    Looks like no internet for me because @virginmedia is down, I can’t believe I pay for this sad internet service #virginmedia #virginmediadown

  • stuart_smiles
    stuart smiles (@stuart_smiles) reported

    @AnguaSec @virginmedia Twitter is the way for virgin media customer service.

  • dinesh65
    dinesh shah (@dinesh65) reported

    @virginmedia Feltham area, land line been down for two days, any update when it will be fixed?

  • BA5H27
    Bash 🐧 #NUFC (@BA5H27) reported

    @virginmedia wtf !?!?!? I want a refund this second. I pay for boxing and then it cuts off??? Sort this out now!!!

  • nickiwadley1
    Nicki Wadley (@nickiwadley1) reported

    @virginmedia how do I get to speak to an actual person to book an engineer visit? I know we have a loose connection following the trouble shooting steps. I don’t want to WhatsApp a bot or scroll your help pages!

  • podderaims
    Aimee Bennett (@podderaims) reported

    @virginmedia how is it when I ask to remove Bt sports and sky movies that sky witness has disappeared - formal complaint coming your way as at no point did I ask for anything else to be removed - just sat down to watch my fav shows and not recorded as channel blacked out!!!!!

  • gokifafa
    Matt (@gokifafa) reported

    @virginmedia had issues with your internet for the past 5 days. Booked a engineer and you cancelled it with no new appointment. Not happy I want this solving asap.