Virgin Media Outage Report in Kingswinford, Dudley, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kingswinford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingswinford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 28: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Kingswinford, Dudley, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, West Bromwich, Wolverhampton, Walsall, Redditch, Dudley, Wednesbury, Bilston, Smethwick, Willenhall, Rowley Regis, Halesowen, Stourbridge and Brierley Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
||
| Oldbury |
Internet | |
| Birmingham |
Internet | |
| West Bromwich |
Internet | |
| Oldbury |
Wi-fi | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kingswinford, England
Latest outage, problems and issue reports in Kingswinford and nearby locations:
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John McKeon
(@goingabitgrey) reported
from
Birmingham, England
@brumcyclist It’s a good haggling tool when trying to get the price down with virgin media
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Jason Blakey
(@jasonpblakey) reported
from
Birmingham, England
@AaronTheClarke @virginmedia That’s awful. They are a terrible company to deal with. Good luck getting it sorted
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고양이⁷
(@ItssssKookieee) reported
from
Birmingham, England
@virginmedia my broadband has been down all day & have tried everything to get it back on. Please help..
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Carol Herbert
(@violah31) reported
from
Birmingham, England
@virginmedia I’ve been trying to tell @virginmedia but the process is so complicated I was losing the will to live. Staff #rude and #persistent
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Simon Banks 🦁
(@sjbanks47) reported
from
Brownhills, England
@virginmedia once again your online service status tells me there are no known issues in our area. I call to report I still have the intermittent fault I have had for over a week and told there is a fault in the area which may not be fixed until 12th March.
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Old and Gold
(@Joninwhite) reported
from
Wolverhampton, England
@wickwarwolf @btsport One hour and a half wait on the phone today to cancel sports package on Virgin Media. If I want to add it back on it would take 2 minutes online. #virginmedia
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Claire B 🙌🙌
(@KittykatClaire) reported
from
Willenhall, England
Oh No my internet isn't working and I only have a bit off data left. thank you @virginmedia its probably the worst time for you to break when we all have to stay in..
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alan bains
(@alandolittle) reported
from
Birmingham, England
@virginmedia no broadband no tv call centre cut me off after 30 min waiting please help
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Richie 11 Batch
(@RichieZuLuBatch) reported
from
Birmingham, England
@virginmedia what the hell is wro with your broadband it keeps coming on off on off it’s dog shit
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Lysander
(@Lysander_16) reported
from
Wednesfield, England
@virginmedia For now everything seems to be okay. Just frustrating when you're trying to stream and the internet does down for 7 hours.
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miya
(@miyajhay9) reported
from
Wolverhampton, England
@virginmedia I’m tired of shocking connection. I’m working from home and I need a stable internet connection, not one that keeps cutting out ever few minutes. You’re happy to take our money every month but whenever I call you never fix it
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Phil Tonks
(@PhilTonks2) reported
from
Dudley, England
@alexfenlon @TalkTalk @virginmedia If they mess me about, I'll simply move. I was lied to, ignored and never resolved with @TalkTalk - and they have the cheek to send me rubbish about how they "miss" me. Try doing anything with 0.3mbs.
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Samantha 🏴
(@Samyg1) reported
from
Dudley, England
@virginmedia Yes it’s valid and in use as I’ve been using on my mobile phone. The issue I had was because I needed to access on laptop and couldn’t remember password
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Mat 🏳️🌈
(@EgglestonMathew) reported
from
Birmingham, England
@virginmedia That’s says no known issues. So I think there’s an issue with that too. Broadband doesn’t appear on any searches it’s like it’s disappeared . There’s an engineer coming tomorrow
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Scott Billing
(@bilbody) reported
from
Birmingham, England
@virginmedia hi. I had to unplug my router and now it’s not working. Can’t seem to get through or fix the issue through your site. Help.
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Carol Herbert
(@violah31) reported
from
Birmingham, England
@virginmedia has terrible customer service. I’ve spoken to 3 people and still can’t leave #cancelation #held_hostage 😡
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Vadic Hoszko
(@VHoszko) reported
from
Dudley, England
Country being on lockdown....no problem, in the garden tending to the fruit and Veg, keeping safe and isolating....no problem, going shopping for my dad who’s 93....no problem, not being able to watch Netflix because Virgin media is ****..big problem @virginmedia @richardbranson
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Ed Baker
(@edbaker1965) reported
from
Redditch, England
Well that call to @vmbusiness about #VirginMobile has seriously made me reconsider being a customer #Rude #Unhelpful and unable to offer any support other than ring Mon-Fri 8-6 HELLO business works 24x7 #21StCentury
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고양이⁷
(@ItssssKookieee) reported
from
Birmingham, England
@virginmedia please sort out your god damn broadband, this is the 5th day in a row I've had to keep resetting my internet 🙄
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Phil Tonks
(@PhilTonks2) reported
from
Dudley, England
@alexfenlon @TalkTalk @virginmedia I sincerely hope you don't end up with a fault. I was with @TalkTalk for many years until a fault last year. Quite honestly the worst company of any description I have ever dealt with. Totally failed to resolve, now much happier on @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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David Laud
(@davidlaud) reported
@virginmedia 1 hour of her time completely wasted by following your promoted and prominent “Customer Help” option? Truly a joke. Why are you tripling the costs of premium rate calls? A call to @ThompsonMorgan costs 7p but my mothers bill shows an ultimate charge of 20p per min
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Enrico Onali
(@OnaliEnrico) reported
@virginmedia @guardian It's been like this for 90 minutes. I am tired. Why can't your employees allow me to cancel the contract? I am following the procedure required by Virgin Media.
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194dB
(@Craig_Barlow) reported
@virginmedia @VodafoneUK since you have paired the network has become unusable I can never get data in my local area despite having a full signal. Does give me grounds too cancel my contract. I was happy until recently but the last month or two is making me change my mind
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Daniel Meredith
(@DanielM29708671) reported
Please be aware of @virginmedia my account was closed in 2019, they have owed me £76 since, 1st refund cheque was due after 75 days, then second 7 days, third 10 days and now this morning 14 days..... Cheques never arrive and they refuse to pass me to a manager.
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golfiematt
(@golfiematt1) reported
@virginmedia still having tv problems after 6 months. Gonna go back to sky as on one can help at virgin despite a hundred calls
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Jools Walker
(@LadyVelo) reported
@virginmedia Sadly it still shows as no issues detected, so I was hoping you might be able to help. Although it’s back, it’s very strange to have so much noise on the line.
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Mick Harkin
(@MickHarkin2) reported
@simone_nepa @virginmedia @CherylHoleQueen A renewal is a new contract I'm a virgin customer why should I pay more for you breaking your contract
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Charlotte Morrissey
(@charl_kate) reported
@virginmedia i need to arrange for an engineer to come to fix my grandparents phoneline which has not been working since Friday but there is no response online
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Daniel S
(@planet_dan) reported
@virginmedia I can’t use your service anymore. Wifi is intermittent every day. Had to hotspot my phone just to work. The virgin media service in this area is #terrible. Lots of people have left and gone to sky. Why is the service so very bad??? #bbcwatchdog #skyuk
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simone nepa
(@simone_nepa) reported
@MickHarkin2 @virginmedia @CherylHoleQueen By the way when I agreed to renew my contract the customer service told me I would not pay any early termination fee if I move. Sorry but I still feel this charging Is unfair