Virgin Media Outage Report in Kingswinford, Dudley, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Kingswinford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingswinford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Kingswinford, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Walsall, Oldbury, Wolverhampton, West Bromwich, Dudley, Wednesbury, Bilston, Smethwick, Willenhall, Rowley Regis, Halesowen, Stourbridge, and Brierley Hill.
| City | Problem Type | Report Time |
|---|---|---|
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Total Blackout | 2 hours ago |
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Wi-fi | 3 hours ago |
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Internet | 4 hours ago |
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TV | 16 hours ago |
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Internet | 2 days ago |
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Internet | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kingswinford, England
Latest outage, problems and issue reports in Kingswinford and nearby locations:
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Lynn Jolly (@Linnyjolz62) reported from Birmingham, England@virginmedia Held on for 45 mins on Friday and today. Was told there were "communication issues" on Friday and the guy I was speaking to said he'd call me back straightaway on my landline. He didn't. I tried again today to be told they couldn't access the system and that I should call again.
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Suzi🧡🖤🧡💕 (@Suzanne_WW) reported from Dudley, England@virginmedia Absolutely useless Rude employees and no help!
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Paul McDonough (@FleeDoubleE) reported from Halesowen, England@virginmedia Get this page after I log onto my account page. Which I'm trying to log onto so I can do a service check. I've cleared the cache and tried from my laptop get the same outcome
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Jackie Scott (@JackieScott_) reported from Dudley, England@virginmedia where do I send a complaint to make sure I'm heard rather than repeatedly disconnected? #Frustration
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Pedro Oliveira (@pedrofouruk) reported from Birmingham, EnglandI wanted to cancel my contract with @virginmedia but no ones answering the calls.. terrible costumer service. @MartinSLewis @virginmedia
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Ashok Patel (@AshokWhybother) reported from Birmingham, England@virginmedia Hello Of course i need help. I can't watch terrestrial television progs either ,virgin box isn't working. Apparently, it's an issue in the area. I've been without tv since friday. I want some form of financial compensation
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jade (@jadebcx) reported from Birmingham, England@virginmedia why would my router be red lighting if the internet is fine? i read online it means there’s an error with my connection but there isn’t any problem 🥴
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Troy (@tr0y1291) reported from West Bromwich, England@virginmedia are an absolute disgrace. The broadband has been down more than in use over the last 12 months. My 1 year old would do a better job in the call centre they use.
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Aqeel Butt (@akz147) reported from Birmingham, England@virginmedia What does that even mean .. she cut me off after 2 hours of waiting on the phone.. what type customer service is acceptable at virgin media!!
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Jodie (@jodii_ox) reported from Birmingham, England@virginmedia The internet is completely down, tried numerous restarts from the mains
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Richard Anderson 💙 (@MrRichAnderson) reported from Kidderminster, England@virginmedia Really poor service today. Loyal customer, since day 1 Spent over an hour on the phone and still paying a lot of money for equipment that doesn't work. Solution, just reset everything, switch it off and on again! Really??? TV box 8 years old! Not a valued customer.
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AJKearney (@aquaticsmum64) reported from Aldridge, EnglandHey @virginmedia Had a contract with you for years but the TV service is terrible. Called to sort - gave details including PW for account via auto system (all correct). Person said the name on my AC is different??? My bill is in my name! Left hanging on for 28 mins then cut off!
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Ian Dunn (@PrinciplePhoto) reported from Birmingham, England@virginmedia Waited 1 hour online for the agent. Then she disconnected me. Absolutely awful service.
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Paul Tuxworth (@paultuxworth) reported from Birmingham, EnglandRed button not working on sky sports football @virginmedia @SkyFootball
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Ashok Patel (@AshokWhybother) reported from Birmingham, EnglandWhy is virgin media in Walmley Sutton Coldfield Birmingham not working?
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leo (@leomountford4) reported from Birmingham, England@virginmedia it can’t be that hard to fix 😭😭😭😭
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Lewis (@ljb1875_) reported from Birmingham, EnglandPutin could blow up the virgin media headquarters and it wouldn’t make a difference to my wifi it’s that ****
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✿𝘓𝘢𝘥𝘺𝘑𝘢𝘪✿💙🤍🌟 (@BaggieBirdd66) reported from Birmingham, England@virginmedia hi I need some help please. I need a box installed at my address and I'm hard of hearing so I find it difficult to use the phone. Is there any way I can book a engineer appointment online as that is easier for me. Thanks
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Jodie (@jodii_ox) reported from Birmingham, EnglandHi @virginmedia, according to your website there’s no broad band issues in the B23 area but there definitely is 🙃
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Runnin On Empty (@RunninOnEmptee) reported@virginmedia Crashed twice more, while trying to respond to you, yes i'll give it a go, it's frustrating that yet another day of work is looking lost while I faff about trying to sort it, Prices increase, service get's worse? but thanks all the same🤓
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kate Gibson (@finmentalkg) reported@virginmedia I've done that. It's says good signal but I can have a Teams meeting. I have a tp link which I have tried to use to no avail.
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Rob🦇🧟♂️🎃 (@Robert17502557) reported@virginmedia It says WiFi and broadband is down
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leanne⭐️ (@leanneeemx) reported@virginmedia @PaddyV4 My email has now been down for 2 weeks surely this is some sort of wind up 😭
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Andy Patton (@paddymedic22) reported@virginmedia Been fed a load of rubish and given a date of the 30th Nov. That means 6 months of a reduced service. I am disgusted Lies and failures from the first engineer. Failed to book the team for the pull through from the second engineer
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Twiggy LawsonDBE (@Twiggy) reportedApologies to anyone who hasn’t had a reply from us for an email sent.Since last Friday we haven’t been able to receive or send emails. @virginmedia are saying our password is wrong. It is NOT. Please, please @virginmedia fix this problem. Very frustrating. Many complaining!
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Kayla (@fawndn99) reported@virginmedia Link provided shows none. Your app and text updates show that there’s indeed a problem.
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LUCky LUCiAno (@luckyScot69) reported@virginmedia Hello your broadband is down in area G67 and I work from home. Any update?
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Daniel Cheng (@danielchengg1) reported@virginmedia About 20 mins after my tweet there were issues with broadband in the local area reported. Around 4pm the connection was back and all was well again but I'm really not happy about the inconsistent service especially when alot of people need the internet for work.
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Dean (@deanpcmad) reported@virginmedia Yup just checked, 5PM fix 🙃 This is a business line so what happens with compensation?