Virgin Media outages and service status in Kingswinford, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Kingswinford, including 0 direct reports.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Kingswinford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingswinford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Kingswinford, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Smethwick, Wolverhampton, Walsall, West Bromwich, Dudley, Wednesbury, Bilston, Willenhall, Rowley Regis, Halesowen, and Stourbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
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Internet | 2 hours ago |
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Birmingham
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Internet | 13 hours ago |
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Birmingham
|
Internet | 16 hours ago |
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Birmingham
|
Wi-fi | 17 hours ago |
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Birmingham
|
TV | 21 hours ago |
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Oldbury
|
Internet | 1 day ago |
Community Discussion
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Virgin Media Issues Reports Near Kingswinford, England
Latest outage, problems and issue reports in Kingswinford and nearby locations:
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Leanne (@hiltonleanne79) reported from Birmingham, England@virginmedia I’m sure you’re really sorry...sorted now without any help from yourselves. I do hope your CEO is aware of how shockingly abysmal your customer service is and I speak from experience.
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Sharon Baker (@DixeyBaker) reported from Birmingham, England@virginmedia I appreciate your reply and I've done everything - its says no issues in the area but it said that yesterday and there was - I've had wrong service text come thru and all sorts- it's just not good enough
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Evan Davis (@EvanD) reported from Birmingham, England@virginmedia It’s only been in the past few weeks that it’s gotten so bad. I was getting updates 2 weeks ago from @EE saying they were doing work in my area, but have heard nothing since. Shame you don’t have wi-fi calling
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Matt Smith (@MattyladKRO) reported from Birmingham, England@virginmedia If they ring again I will cancel
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Sharon Baker (@DixeyBaker) reported from Birmingham, England@virginmedia Broken again this morning after being ok eventually yesterday - managed to get through on the phones as it's still early - they are now checking and its been escalated and an engineer booked for Monday - progress of sorts!
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Ash Corbett-Collins (@corbettcollins) reported from Birmingham, England@gaz112 @virginmedia That'll be the same @virginmedia that sends passwords out by post, complete with other sign in information. They're pretty much a joke at this point.
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Jordan Taylor 🎗️ (@JTaylor69) reported from Madeley, England@EE Hi Mark. In the last few months, signal has been on and off like a yoyo, with total downtime last week which made working from home difficult. @virginmedia also died too, so wasn't a great day 😅 Other half uses Voxi and had no issues with connectivity.
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Gary Webber (@gjw1603) reported from Birmingham, England@virginmedia Price rises, overseas call centers, the time spent on the phone listening to the nausiating voice. Suggest you look at social media and learn about your shocking reputation and customer service. Im out !!
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Evan Davis (@EvanD) reported from Birmingham, England@virginmedia I’ll try texting. I only have 1 bar of signal
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Sasha Swapp (@2108blondie) reported from Birmingham, England@virginmedia Used to work for the company know all about rebooting after a fix. Just done *** and TiVo box again whilst still waiting for someone to answer the phone and it still doesn’t work. Absolutely shocking
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§↯mØn (@scgough) reported from Birmingham, EnglandAnyone else experiencing DNS issues for certain sites. UK based. I’m getting unresolved errors via virgin media net but ok via mobile data. #dns #networking
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baggy (@_baggyaaron) reported from Birmingham, England@virginmedia fuming. Just been in his for half hour for someone to end the call as soon as they pick up. Awful service
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Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported from Kinvere, EnglandI can’t call you because @ThreeUKSupport are providing a crap service and have been for 3 weeks because of a bit of rain! Time to have a chat with @virginmedia @O2 @VodafoneUK I think, neither #Sky not #Three value customers. @Three_Is_Broken
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Leanne (@hiltonleanne79) reported from Birmingham, EnglandDoes anybody actually work at @virginmedia Customer Services! Have been on hold for over 20 mins on phone and is the second time I’ve had to call, no response on messaging either! Can anyone from @virginmedia assist before I raise this further with CEO @TomMockridgeVM
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Jack Turley (@mastergamelad) reported from Dudley, England@virginmedia You're call centers are terrible. Just got hung up on. having miss calls and rmails about "money i owe" which i do not. get back to me asap.
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Liam O'Gorman (@gorman_wba) reported from Walsall Wood, England@virginmedia Your an absolute joke of a company, you charge me £50 a month for broadband and it hasn’t worked for the last 2 months, 4 people in our street have the same problem but yet when an engineer comes out they claim they’ve fixed it when they havent,sort it out,disgrace.
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Mat 🏳️🌈 (@EgglestonMathew) reported from Birmingham, England@virginmedia It’s been an issue since we had it installed . Had 3 engineers visit. Never works at full speed
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🐺Wolfish (@unit_1974) reported from Birmingham, England@BankerJase @virginmedia I’ve yet to deal with a Virgin Media team that provide decent customer service. Which is why I’ve given up on TV/Telephone. Broadband will only last if they maintain a service.
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mark shaw (@markshawnwo) reported from Birmingham, England@virginmedia internet down in Birmingham checked with reported issues and not known anything else reported it
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Sarah James (@gmb_sarahjames) reported from West Bromwich, England@virginmedia major loss of service 2 days now on broadband and tv, can anyone explain why please. Happy to send details via DM
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa Weston (@westonle) reported@virginmedia Why does my Internet go down daily, can I get out of my contract for POOR Customer service. Same issue daily.... What are you doing ABOUT THE POOR SERVICE!!!
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Mo (@Mahamoud69) reported@virginmedia Well this not good enough. I’m working from home and I cannot wait until 3pm for the issue to be fixed. This is impacting my work, is there anything else you can do?
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simon gillott (@gillykite) reported@virginmedia There is a forum question and the answers point to an engineer needed due to hub 3 constantly restarting and partial service DS only. But your supervisor I spoke to won’t book an engineer. I have raised a complaint and your customer service is woeful
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Tranquil-life (@lifetranquil1) reported@virginmedia my internet has gone really really slow , it keeps dropping g out since my new neighbour has had their Virgin media installed now this is causing major issues for us please help as I’ve called had automated test ran no issues ?? so now what as it’s still slow ?
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Andy Edwards (@andywxm) reported@virginmedia It says it looks like there are no known issues in your area right now!
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Natalie Martin (@N_Martin_) reported@virginmedia hello, I’m moving to a property to rent that already has virgin media services (tv, broadband and phone). However I want just broadband and no tv. Do I need to cancel the account for the current occupier and start a new contract myself?
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♥ Andrea Jayne ♥ (@Souvenir_AJ) reported@EmmaBabeyy93 @virginmedia That must have been hell! I don't know how they coped in the old days but you can't do anything with the power down. Even reading is out!
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⑦ANDO⑦ (@anderspoon) reported@virginmedia I need someone to call me regarding a serious complaint. I signed up with you 3 weeks ago after moving house having been a customer for over a decade. Incompetent service and communication. Have had 4 operators out to my house. Going to ombudsman if not resolved ASAP
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P.A.T.V. Scunthorpe (@PATVOne1) reported@welshleema @Channel4 @virginmedia The channels are broadcasting through Channel 4’s back up systems, not their main systems at Red Bee. As The Box Plus Network don’t use the same systems, their options are to either repeat each channels’ back up hour long playlist, or to simulcast the channels that are working.
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simon gillott (@gillykite) reportedHow BAD is the customer service from @virginmedia? Same intermittent fault with broadband dropping out we have been having for weeks. They do their diagnostic checks remotely, and say no they wont send an engineer out. customer service what customer service! POOR!