Virgin Media outages and service status in Kingswinford, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Kingswinford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingswinford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (55%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Kingswinford, England
The most recent Virgin Media outage reports came from the following cities: Oldbury, Birmingham, Smethwick, Wolverhampton, Walsall, West Bromwich, Dudley, Wednesbury, Bilston, Willenhall, Rowley Regis, Halesowen, Stourbridge, and Brierley Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury
|
Internet | 9 hours ago |
|
Oldbury
|
Wi-fi | 14 hours ago |
|
Birmingham
|
Internet | 16 hours ago |
|
Smethwick
|
TV | 21 hours ago |
|
Birmingham
|
Wi-fi | 22 hours ago |
|
Oldbury
|
Wi-fi | 23 hours ago |
Community Discussion
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Virgin Media Issues Reports Near Kingswinford, England
Latest outage, problems and issue reports in Kingswinford and nearby locations:
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Amy (@amy_brunny) reported from Birmingham, England@virginmedia your mobile customer service is ****!
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Skuly (@SkulyMusic) reported from Aldridge, England@virginmedia Yes we have done every trouble shooting piece of advice under the sun
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Dawnie (@Dawn08503854) reported from Wednesfield, England@virginmedia my TV has been off since 4pm no picture but sound can get tv guide etc on no problems. done all the usual restart check leads and can't get it back on.
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..."Then They Fight You"... (@SunnyBTC) reported from Birmingham, EnglandAnyone else been having internet connectivity issues all day? I'm with virgin media
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James Rogers (@JWRogers82) reported from Perton, England@virginmedia trying to get in contact with customer service about renewing my account
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Brett Ellis (@brettellis1982) reported from Birmingham, England@virginmedia have the virgin connect app.... however it will not let me sign in. Have changed password etc and it still says ‘wrong username or password’. Driving me mad!
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Alex Lowe (@alexlowe95) reported from Birmingham, England@virginmedia I’m trying to watch virgin tv through Firefox on my Amazon fire stick, but I keep getting an error message ‘sign in failed’ although it doesn’t even give me the option to enter an email address to attempt to sign in?
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Liam (@LB_WFC) reported from Willenhall, England@virginmedia Internet for the past 3 days has been absolutely awful!
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Brett Ellis (@brettellis1982) reported from Birmingham, England@virginmedia I am signed in on the web and on my virgin app. Will not let me sign in to the connect app
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edowards (@AnnaavfcEdwards) reported from Birmingham, England@virginmedia Still no help for her she’s now back at work tomorrow and not home till 6.30 pm just not good enough !!
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Matt Smith (@MattyladKRO) reported from Birmingham, England@virginmedia I hung on for 45 mins then you hung up ....disgusting customer service tell me why I shouldn’t just cancel and go elsewhere after suing you for breach of contract
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Samantha (@Sammykins9486) reported from Birmingham, England@virginmedia how can i access online chat? Unhappy with a few things , and trying to get through to you over the phone is never a good result, have better service on the online chat service
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Griff (@GriffPlays) reported from Birmingham, EnglandStreams delayed due to @virginmedia being absolute dog ****.
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Liam (@LB_WFC) reported from Willenhall, England@virginmedia It does. The internet will randomly cut out then come back on 2/3 minutes later. I’ve factor reset it via the router setting and a manual factory reset with no luck.
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edowards (@AnnaavfcEdwards) reported from Birmingham, EnglandNo sound on my TV for 4 days, tried all the usual re boots and resets, countless calls to virgin on hold for over an hr only to be cut off, am now waiting for a callback off them that probably won’t come, disgraceful service,can anyone help @virginmedia
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Tomexh (@tomexh1) reported from Birmingham, England@bt_uk worst mistake I made and I am locked in for 2 years, there is no doubt Virginmedia can not be beaten in Birmingham, please let me go back
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Alex Bann (@alex_bann) reported from Birmingham, England@virginmedia New V6 box (less than a month old) alternates between flashing red & white lights. Tried to reset using your help guide - still not working. How do I sort this out? #childreninthehouse
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Michael Pritchard (@blueghostuk) reported from Birmingham, England@virginmedia I can only await for the service I ordered then... hopeless
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Tricia (@Tricia__Winspur) reported from Birmingham, England@virginmedia Parents experiencing continual issues with their Virgin services... have tried contacting Virgin for over month and continually on hold. Now on hold again and this issue needs to be resolved. Elderly parents and no mobile. Any help as this is disgusting service!!
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Jean Thierry (@MutliRaceMan) reported from Birmingham, England@keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Churchlard (@churchlard) reported from Sompting, England@virginmedia @52marathonman Now have to wait until 19th July, absolute rubbish, apparently they had no contact details for me, yet had sent me 17 emails and a similar number of texts! Appalling service, so much for being new business!
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HammerIt (@HammerIt1) reported@virginmedia @hammerit Recognized on their website. Due fir delivery by Eddie between 1026 and 1126 today. Help !
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Eleanor O’Connell (@e_oconnell) reported@virginmedia We have been without proper service since Tuesday, last night we were told the issue in the area was resolved and this morning we have no internet. This is extremely disruptive for working from home, why we weren’t notified prior so we could make other arrangements?
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Nell Loves Star Trek (@SciFiCopy) reported@virginmedia Hi. I want to cancel my monthly mobile phone contract and I don’t want to take the number with me. I got a STAC code and found that the contract didn’t cancel. I can’t find a page on the website that tells me how to just cancel the contract.
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Sam Sam Walters (@SamSamWalters1) reported@virginmedia We moved home, took all our current equipment with us, when we phoned to confirm our move they decided to cancel our old account and set up a new one which we later found out was not necessary, we now have no internet as you are failing to reconnect us.
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Craig Smith (@weemidge1989) reported@ScottishSun would you be interested in my story about @virginmedia and how they deal with complaints and damaging my property and not caring or dealing with my complaint
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Kevin Betts (@52marathonman) reported@churchlard @virginmedia Sounds familiar, mate. I think I’m going to move to the new Gigabit service that’s here in Worthing. I just need to work out how to make sure I get BT Sport still
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Theo (@theoj1) reported@virginmedia I’m sick of you constantly having outage in our area funny how I never get a discount when this happens on a weekly basis 😡how is there an outage today when we are having to work from home 😡 you are just so **** it’s unbelievable 😡
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Churchlard (@churchlard) reported from Sompting, England@virginmedia @52marathonman They are useless, had an installation due on Wednesday of this week, they emailed me Wednesday morning to say they couldn’t instal as they had been unable to gain access on Monday. Never did they mention needing access on Monday, and I was home all day and no one rang bell!!
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Umair (@UmairGamingYT) reported@virginmedia Really bad