Virgin Media outages and service status in Kingswinford, England

Problems in the last 24 hours in Kingswinford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingswinford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kingswinford, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Smethwick, Stourbridge, Walsall, Oldbury, Wolverhampton, Brierley Hill, Dudley, Kidderminster, Halesowen, West Bromwich, Streetly, Wednesbury, and Bilston.

City	Problem Type	Report Time
Birmingham	Wi-fi	16 hours ago
Smethwick	Internet	19 hours ago
Birmingham	E-mail	22 hours ago
Stourbridge	Internet	23 hours ago
Birmingham	Total Blackout	1 day ago
Birmingham	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Kingswinford, England

Latest outage, problems and issue reports in Kingswinford and nearby locations:

• 
  Ronnie Harris (@redron1975) reported 2 minutes ago from Walsall Wood, England

  @virginmedia Right then fools. How many times do I need to contact you to tell you how bad our internet is? I am so fed up with this service and wouldn't recommend you to my worst enemy. I cant wait to get service from someone reliable. Clowns

• 
  Beard Punk (@BeardPunk) reported 3 minutes ago from Birmingham, England

  @virginmedia Rebooted several times. Wi-Fi works fine, it’s just the VPN. Automated message says there’s still an issue.

• 
  Rob Chipman (@robchippyman) reported 12 minutes ago from Birmingham, England

  @Tilton247 @virginmedia I had the same for 2 years. Constantly disconnecting on a daily basis . Changed the Hub and it worked straight away. No issues since. Good luck getting a new hub off them though.

• 
  Andraay Leung (@Andraay) reported 13 minutes ago from Birmingham, England

  @virginmedia having issues with Wi-Fi at home and your websites including the one on service status checks are not loading? As a result I can’t even report the problem.

• 
  Stuart McCullagh (@stumccullagh) reported 15 minutes ago from Swindon, England

  Any news on outages in B37? Also how do I get compensation for loss of svcs (inc my TV not working properly since September) @virginmedia

• 
  Tim Hazelwood (@timhazelwood2) reported 17 minutes ago from Bewdley, England

  @virginmedia He has called a few times and I called once. They say there is an issue in the area. He's been without service since July and they said the issue would be resolved on 21st aug. ive been away and it's still not fixed. It looks like an issue with the box to me as a layman

• 
  Antony Howlett (@AntonyHowlett) reported 19 minutes ago from Birmingham, England

  @ChristineAllado @virginmedia I keep having this problem every week and nothing ever gets done and all you get back is we can't find a fault

• 
  Evan Davis (@EvanD) reported 23 minutes ago from Birmingham, England

  @eerosupport hi. I have a Eero 6+. If I connect it to @virginmedia 1gbps service, will I get 1gbps?

• 
  Ronnie Harris (@redron1975) reported 28 minutes ago from Walsall Wood, England

  @virginmedia so what crap excuse u got today for us in the ws10 area? Internet down again. Honestly if you were a guard dog nothing would be safe. Even less reliable than the weather forecast.

• 
  Richard C. Bishop 🏃‍♂️ (@richardcbishop) reported 29 minutes ago from West Bromwich, England

  @Damien_Clyburn @virginmedia They're appalling. I've had business version for 10 years. BT never miss a beat. Outstanding. Get rid of them.

• 
  ch Saqib (@saqibsvideos) reported 29 minutes ago from Birmingham, England

  @virginmedia I did, and told them everything what's been happening they goes we will sort out and I still getting emails from virgin I don't know why and problem is still there and bill getting delayed which I been told them about that and its keep happening since January

• 
  Brian Cape (@BrianMCape) reported 36 minutes ago from West Bromwich, England

  Quite possibly the worst onboarding and customer 'care' experience I've EVER had @virginmedia Unfulfilled promises, failure to deliver contract as agreed and now I'm 'lost' in the system and being ignored. I'm left with no choice other than to 'out' you. #CaveatEmptor

• 
  Steve Lees (@measlewolf) reported 38 minutes ago from Dudley, England

  @virginmedia I’m currently on hold. My mum is in her 70’s and waited in for an engineer only for them to send a text 10mins before to say you were coming in the 26th. The original appointment was the 21st and her TV service has been down for well over a week.

• 
  Martin Wilkinson (@MartinWilko) reported 41 minutes ago from Birmingham, England

  @pipjcee @virginmedia And not working again in Brum! #VirginMediaoutage

• 
  Gordé 🦩 (@ReissOmari) reported 42 minutes ago from Birmingham, England

  And just like that my @virginmedia is off again, no internet whatsoever. Embarrassing service from them, very disappointed and frustrated.

• 
  duggystone radio (@duggystoneradio) reported 43 minutes ago from Swindon, England

  Well hope @virginmedia and .#o2 get their act together it’s been shocking this week for robust network Had to kill the show this am could not even do audio stream Shocking we’ve got #duggysfest in may ….

• 
  Ronnie Harris (@redron1975) reported 50 minutes ago from Walsall Wood, England

  @virginmedia guess what ********* your system is down again. Useless pricks.

• 
  MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported 52 minutes ago from Birmingham, England

  @virginmedia Async live chat (WhatsApp) sucks as you let me text you with a problem, let it sit for hours, then close it down if I don’t reply within 5 mins and repeat. I’ll just ignore all the comms.

• 
  Steve Lees (@measlewolf) reported 54 minutes ago from Dudley, England

  @virginmedia Yes, the fault dates back from the 25th August and hopefully a fix will be made tomorrow, if not an engineer is booked for next week. When I finally got through the team were very helpful

• 
  Brian Cape (@BrianMCape) reported 56 minutes ago from Birmingham, England

  @virginmedia Another fail. Well done 👏🏻

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andy Duncan (@andyduncan84) reported 5 minutes ago

  @virginmedia I’m having problems with your newly installed service. Your chat service is rubbish & I’ve been on hold for over 45mins! This is not a great start! Someone better get in touch with me soon or I’ll be cancelling my direct debit!

• 
  Andy Devine (@AndyDevineCOYS) reported 8 minutes ago

  @virginmedia absolutely despicable that since January this year we have been trying to sort out fraud on my 83 year old disabled mother in laws account where somehow she is been hacked with additional services on her account. Despite over 100 calls and live chats and 8 complaint

• 
  Daz (@dazzer6666) reported 11 minutes ago

  @virginmedia 4 days and counting, no TV, phone or broadband. No chance of getting through on the phone, webchat is a useless bot. Account notification says the ‘issue has been fixed’. Absolute disgrace.

• 
  Dgjbear (@Dgjbear1) reported 11 minutes ago

  @virginmedia Hiya. I’ve been on hold trying to get through to your team that deals with retention for an hour. AN HOUR. And you want to increase my monthly fee by 50%? For this level of customer service?

• 
  Dgjbear (@Dgjbear1) reported 12 minutes ago

  @AsstVirginmedia @princehowl_ This is an automated response. Zoe doesn’t exist. Virgin media is crap.

• 
  Luke Robert Mason (@LukeRobertMason) reported 12 minutes ago

  @virginmedia Where do we start? 1) Your 'Contact Us' ChatBot is utterly unusable. It forces you to move to scan a QR code to move to the app - where you continue to have exactly the same conversation with the same bot in the same web-bases system. 2) It is impossible to ask simple questions: Like 'Cancel Extras'. 3) Everything on the website is about upselling a service over providing customers useful information about their currently plan.

• 
  Peter mcclurg (@peter_mcclurg) reported 14 minutes ago

  @virginmedia Can you sort the Intermittent connections in ML5 North Lanarkshire of Scotland area please. Utter garbage customer service. Two hours and still no call answered. 28 years a customer and definitely no more when renewal is due.

• 
  Melitha Hammond (@HammondMilly) reported 15 minutes ago

  @virginmedia I’m trying desperately hard to keep my child safe online. He has SEN and has spent £300 in over 18 websites since he was 13. I used essential security to lock these from my router however it hasn’t worked for months. Feel really let down!

• 
  Shaun Weeks (@ShaunWeeks) reported 15 minutes ago

  @virginmedia customer service has got to be the worst I’ve experienced in the UK.

• 
  Coops (@dancooper05) reported 18 minutes ago

  @virginmedia a door seller treads over a barriered wet concrete driveway leaving footprints. I spend an hour on hold to virgin, send 2 DMs & completed an online complaint. All with no reply. So pleased I’m not & never will be a customer