Virgin Media Outage Report in Kingswinford, Dudley, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kingswinford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingswinford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (59%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Kingswinford, Dudley, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Cradley Heath, Dudley, West Bromwich, Brierley Hill, Wolverhampton, Walsall, Redditch, Rowley Regis, Smethwick, Bilston, Wednesbury, Halesowen and Willenhall.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Oldbury |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kingswinford, England
Latest outage, problems and issue reports in Kingswinford and nearby locations:
-
Stu Parry
(@Wolvostu) reported
from
Dudley, England
@virginmedia absolutely awful customer service,no internet since Wed,promised by an engineer a new router would be delivered today,rang again this morning given a tracking num for Yodel,rang yodel they know nothing,spoke again to a Virgin assistant,absolutely no empathy even
-
Phil Campbell
(@PhilCampbell_) reported
from
Willenhall, England
@virginmedia Trying to change my address for my services as I've now already moved and can never get through to you. And your site aparently says I'm supposed to pay £20 for the privilege of this **** service!???
-
Jason Timmins
(@saneorinsane) reported
from
Brownhills, England
@virginmedia Thanks but that never works. ~15 years ago someone in our little cul-de-sac objected to VM digging the road so it's not here. How do I get VM to try again?
-
Mercedes Hodson 👩🏼
(@mercede72928186) reported
from
Wednesfield, England
@virginmedia Saying no issue but clearly there is
-
Richard hartill
(@Kingsprink) reported
from
Dudley, England
@virginmedia good evening, after spending the last two night trying to call and being cut off now twice at the 1 hour 45 mins point. How on earth do I cancel my premier sports 🤬🤬🤬🤬
-
Richie 11 Batch
(@RichieZuLuBatch) reported
from
Birmingham, England
@virginmedia I want it for free it’s not my fault I pay for a service £36 already
-
Emily 🥰
(@starlight84em) reported
from
Kidderminster, England
@virginmedia All TV & Broadband down, can we get an update on when it’s getting fixed? #VirginMedia #Blackout
-
Meganaimee
(@MeganAimee12) reported
from
Birmingham, England
@virginmedia Would be helpful if someone replied or answered the phone! I’ve been trying to contact all day from 9am I have no internet in my house and only channel 4 is working! Can somebody contact me instead of is having to contact you and not getting through or the phone put down on us!!!
-
Meganaimee
(@MeganAimee12) reported
from
Birmingham, England
@virginmedia I’ve done all this! Still nothing stop making people go on the website when the issue is more! I need somebody to contact me ASAP
-
Meganaimee
(@MeganAimee12) reported
from
Birmingham, England
@virginmedia your customer service is awful! I’ve been trying to contact since 9am this morning no internet access and I have a child I need to home school from a laptop! Customers for many years and we get no where! AWFUL SERVICE
-
Ben Franklin.
(@benavfcfranklin) reported
from
Dudley, England
@virginmedia There is no issue that I can see. I’ve checked each time it has happened.
-
Mohammed Sajad
(@mosajad) reported
from
Birmingham, England
@virginmedia You all chat rubbish. You don't mean anything you say. Your fake apologies has not resolved the issue. You owe us £103.09 whici is our money and now compensation for the 5 months and chasing you made us do.
-
Jord
(@J8rde) reported
from
Dudley, England
@virginmedia I wish to cancel my broadband can you have an agent contact me please, I've tried 150 and cant get through and I've tried online chat and keep getting disconnected before an agent responds . thank you.
-
Stu
(@matchstickman74) reported
from
Wednesfield, England
Its derby day and virgin media is down in my area f#$k#$g typical. Estimated fix time 4 bloody pm 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
-
Phil Campbell
(@PhilCampbell_) reported
from
Willenhall, England
If you want good Internet NEVER go with @virginmedia as if you ever have an issue, (you will)....you'll never get hold of them to fix it anything and they'll happily take your money. ******* scammers! #virginmedia #
-
Matthew Weaver
(@MattWeav7) reported
from
Halesowen, England
@virginmedia so struggling with WiFi signal dropping out again, fixed couple of days ago via automated check. Now can’t get through on phone how am I supposed to get WiFi working again?
-
Stu
(@matchstickman74) reported
from
Wednesfield, England
@virginmedia Yes checked, problem in my area, estimating fix time 4pm
-
Samantha
(@Sammykins9486) reported
from
Birmingham, England
@virginmedia I suddenly can’t get through to the contact number 0345 454 1111 - why? I rang this multiple times last week but now it is not even ringing. I need to speak about a technical issue which is still not resolved
-
Griff
(@GriffPlays) reported
from
Birmingham, England
@DonnyCartel @virginmedia You've just gotta keep dialling bro. But move away, 100%. Their customer service is dogshit and their broadband just keeps getting worse and worse 💀
-
Leyton Jordan
(@Leyjay17) reported
from
Birmingham, England
@virginmedia two hours on the phone ..... no wifi ?!?! told to call back in February for the correct booster that we should have already received !?! Absolutely awful and disgusting customer service !!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Slev 🇻🇨/🇮🇪
(@00Slev) reported
@reshy_gtm @virginmedia Entire network down here, Day 3. Time to flip to EE. Paying for a non-existent service and I've lost 3 hours of work today alone.
-
Mr Bovine Jovi
(@JoviBovine) reported
Not only do Virgin Media have the worst coverage they also just decided to not let me into my emails after 15 years and make it IMPOSSIBLE TO CONTACT ANYONE @virginmedia
-
Becki
(@bex_1210) reported
@virginmedia Your service really is appalling! The installation didn’t happen because the construction team hadn’t done the right thing! Installation was booked back in for yesterday and surprise surprise it didn’t happen again because the construction work still hasn’t been done correctly!
-
Martin Prince-Parrott FRSA
(@MPrinParr) reported
@Caleb_Parker @virginmedia How did you find the service?
-
PH
(@i_see_double) reported
@virginmedia Service is down again, this is getting ridiculous now.
-
Shanice✨
(@niecy_mills) reported
@virginmedia it was input in the system as a complaint but nothing followed through
-
Mum On A Mission
(@MumOnAMission3) reported
@colinrimmer7 @virginmedia Doesn't help that more yrs at the local school are isolating than in (my 2 are in the few that are in!) so running live (unrecorded) lessons. Suspect the school has a different ISP but loads of kids will now have missed the lessons that they are actually required to attend...
-
Gareth Smith
(@gaz_smith123) reported
from
Ilkeston, England
@virginmedia have you got problems in area 30? My connection keeps dropping out!
-
Jit
(@jit_singh99) reported
from
Romford, England
I’m a new customer with @virginmedia. Should be getting 200MB download. But literally move 2/3 meters away from router and it drops significantly and device is just buffering. Furthermore trying to resolve this via ur call centre is a joke. Been on hold for 50mins now.
-
Subrata Duari
(@SubrataDuari) reported
@vmbusinesshelp @vmbusiness Virgin media internet connection is really bad, and the customer service is even worse. Our office internet gets disconnected 4/5 times every day. When contacted the customer service team, they really don't care. So annoying.