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Virgin Media outages and service status in Kingswinford, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 8 outage signals in the last 24 hours around Kingswinford, including 8 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received May 26, 7:11 PM GMT+1.
  • 43% Internet (43%)
  • 29% TV (29%)
  • 16% Wi-fi (16%)
  • 7% Total Blackout (7%)
  • 5% E-mail (5%)

The latest reports from users having issues in Kingswinford come from postal codes DY6 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kingswinford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingswinford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 27: Problems at Virgin Media

Virgin Media is having issues since 09:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kingswinford, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, West Bromwich, Oldbury, Wolverhampton, Walsall, Smethwick, Brierley Hill, Tipton, Stourbridge, Bromsgrove, Bilston, Dudley, Kidderminster, Kingswinford, and Halesowen.

CityProblem TypeReport Time
Birmingham Wi-fi 8 hours ago
Birmingham Internet 12 hours ago
West Bromwich Wi-fi 12 hours ago
Birmingham Internet 15 hours ago
Birmingham Internet 15 hours ago
Birmingham Wi-fi 15 hours ago

Nearby cities with recent reports

Birmingham

36 recent signals

8 hours ago
Oldbury

8 recent signals

1 day ago
West Bromwich

3 recent signals

12 hours ago
Wolverhampton

2 recent signals

2 days ago
Walsall

2 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Kingswinford, England

Latest outage, problems and issue reports in Kingswinford and nearby locations:

  • BrianMCape
    Brian Cape (@BrianMCape) reported from Birmingham, England

    @virginmedia No. Already done it about 7 times without any luck. I refuse to waste more hours in queues, only to rehash my issues to another anonymous operator. I've been assured that this is in the hands of a named handler, who didn't call me back as promised and is ignoring my emails. Fail

  • jfrncs_
    John (@jfrncs_) reported from Birmingham, England

    @virginmedia Hi, I have now tried unsuccessfully for 12 hours to use the WhatsApp service as again it goes around in circles if I am not immediately available. The number you helpfully provided hangs up after sending a link… please advise how I talk to someone about my account.

  • Stephen12857059
    Stephen Bennett (@Stephen12857059) reported from Birmingham, England

    Once again the Internet Orovider that claims to be the best @virginmedia, has an outage. I bet all my savings there would be significant kick back if the directors didn’t get paid, because the Lady dealing with their account cannot get online. Time has come for change #cancelVM

  • kevmaslin
    Kev Maslin (@kevmaslin) reported from West Bromwich, England

    @virginmedia The ideal resolution would have been for VM to return the document as originally promised. We have dealt with other companies in this regard and all have been prompt and professional. Even the DWP accepted a photocopy of the POA. Why VM couldn't is entirely beyond me.

  • a_Muss60
    Andy (@a_Muss60) reported from Swindon, England

    @matt_hanson70 @virginmedia Intermittent for 2.5 days, Sunday always v poor the worst is 0.4mbs with a 250mbs supply. VM's script always saying reboot etc.. Funny though following reporting an issue a week ago I suddenly recorded 256mbs for an hour then it slowly drops to normal! First ever hitting supply.

  • ReissOmari
    Gordé 🦩 (@ReissOmari) reported from Birmingham, England

    Ended up just reconnecting my TP Link router, it seems the problems were with my Hub 5 because everything seems to be working fine now. Not great @virginmedia

  • duggystoneradio
    duggystone radio (@duggystoneradio) reported from Swindon, England

    Well hope @virginmedia and .#o2 get their act together it’s been shocking this week for robust network Had to kill the show this am could not even do audio stream Shocking we’ve got #duggysfest in may ….

  • ReissOmari
    Gordé 🦩 (@ReissOmari) reported from Birmingham, England

    Fed up of these “intermittent” problems with my @virginmedia broadband.

  • jenkin99
    jen (@jenkin99) reported from Birmingham, England

    @virginmedia We had issuse with our service, and was told we would need new cables. We the new cables installed. They left cabels hanging in the garden which has since been removed. Our grass is ruined (I have photos) it looks like next doors cable are also under or grass????

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Swindon, England

    Any news on outages in B37? Also how do I get compensation for loss of svcs (inc my TV not working properly since September) @virginmedia

  • timhazelwood2
    Tim Hazelwood (@timhazelwood2) reported from Bewdley, England

    @virginmedia Hi, following on from the resolution of the issue outlined above. My dad has received a full bill despite being assured by every employee we have spoken to that he wouldn't be charged for the period he was without service (more than two months). Please advise

  • MartinWilko
    Martin Wilkinson (@MartinWilko) reported from Birmingham, England

    @pipjcee @virginmedia And not working again in Brum! #VirginMediaoutage

  • lvwlvs
    LVWLVS (@lvwlvs) reported from Cheslyn Hay, England

    @virginmedia Everything is running fine then my devices can’t connect. It takes me switching the router off at the wall and on again for the connection to reestablish itself. First world problems but it’s a pain when I’m working upstairs and the router is downstairs. And it should just work!

  • KittykatClaire
    Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported from Willenhall, England

    I'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell

  • saqibsvideos
    ch Saqib (@saqibsvideos) reported from Birmingham, England

    @virginmedia Sending me over bill again and again n customer service is even more worst

  • Stephen12857059
    Stephen Bennett (@Stephen12857059) reported from Birmingham, England

    @virginmedia Nobody has called me and the WhatsApp chat is very frustrating and not dealing with the issue. This is very simple, I was sent contract paperwork with an agreed monthly fee of £86.75. Why have I paid two months of excessively higher payments. I should have left VM

  • shelleex5
    Shelly (@shelleex5) reported from West Bromwich, England

    @virginmedia red button not working again!! @skytv, does yours work? #FedUp missing baggies after my shift 😪

  • measlewolf
    Steve Lees (@measlewolf) reported from Dudley, England

    @virginmedia Yes, the fault dates back from the 25th August and hopefully a fix will be made tomorrow, if not an engineer is booked for next week. When I finally got through the team were very helpful

  • ________Danny
    Satish Danny Paul (@________Danny) reported from West Bromwich, England

    @virginmedia I called cust serv today after logging complaint on 26th Nov and hearing nothing back. cust serv asked me to request my data and voice calls. listen to it myself and then send proof of being missold a contract/virgin error, so virgin can then resolve the matter and complaint

  • iamscorchy
    iamscorchy (@iamscorchy) reported from Wednesfield, England

    Virgin media is literally dog! Worst thing I've done is keep renewing with you every year next year 100% going with bt! Forever dropping out reconnecting utter pointless meant to be 1gig complete waffle! @Virgin #virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • KoalaTeaEJ
    KoalaTeaEJ 🐨☕ (@KoalaTeaEJ) reported

    @youfibre I've just moved to YouFibe from Virgin Media but I need to pay out Virgin Media which I was told that YouFibre was going to cover. How do I fix this? I don't want to bills and 2 internet providers.

  • DavidDdjoinery
    David duncan (@DavidDdjoinery) reported

    @virginmedia Error code cs2200 for over 1 week now and can’t get any help from customer services

  • ferdi_rezvan
    Ferdi Rezvan (@ferdi_rezvan) reported

    @virginmedia For the last 72 hours the internet goes down around 930 and comes back up in the evening. What is going on? I have sent a DM and not getting a response

  • Paulinafrica
    Paul Jasper (@Paulinafrica) reported

    @virginmedia any update wrt internet outage in Farnborough, it's been around 48 hours with no internet or TV, what is going on?

  • kelefc79
    kelefc79 (@kelefc79) reported

    @virginmedia 4 days my elderly dad has been without service. Not good enough.

  • Kirsty__x3
    Kirsty ✨ (@Kirsty__x3) reported

    @virginmedia I have done this, it says there is no issues in my area, Iv restarted several times, checked everything is connected and still not working

  • DuggyStand
    Just D. (@DuggyStand) reported

    @virginmedia Thanks guys. Hes okay. But I think he wants to cancel his Sky Sports subscription now That correct @TruthTalkingMav ?

  • johnthejack
    John Peters (@johnthejack) reported

    Tonight's viewing: CS2004 We're currently unable to show this channel. Please check your cables, reboot and then try again. For more info and help visit virginmedia. Called up in the end: a problem in this area. Due to be solved by 00:05. At least I could watch #c4news online

  • tfd1977
    trev (@tfd1977) reported

    @virginmedia service is getting worse by the day nearly a month now and still broadband keeps dropping..apparently engineers are fixing the problem! Every few days get a message saying fixed then next day down again…sick and tired and crap service

  • andyg81
    Andy Golds (@andyg81) reported

    @virginmedia Already spoke to the helpline engineer booked (again) for the second time in 3 week Paying a lot of money for a service we can’t use !!!!!