Virgin Media Outage Report in Kingswinford, Dudley, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kingswinford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingswinford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Kingswinford, Dudley, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Rowley Regis, Redditch, Oldbury, Smethwick, Bilston, Wednesbury, Halesowen, Walsall, West Bromwich, Wolverhampton, Brierley Hill, Willenhall, Dudley and Kingswinford.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Rowley Regis |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kingswinford, England
Latest outage, problems and issue reports in Kingswinford and nearby locations:
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Howard Martin 🇺🇦🇪🇺
(@HJMKent) reported
from
Kidderminster, England
@virginmedia You have just repeated, word for word, the last tweet you sent me, to which I replied! Pointless trying to have any conversation with @virginmedia because it just goes round in circles! The most appalling customer services in UK in my experience! No more tweets from you, please!
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Kiel
(@k1El_w) reported
from
Birmingham, England
@virginmedia @YodelOnline your ability to deliver equipment is shocking!!! The customer service you provide is even worse!!!
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Pretentious Opinions
(@OpiniatedOne1) reported
from
Walsall Wood, England
@virginmedia its nice you’re offering new customers ridiculously cheap deals but charging prices through the roof for an inferior service for a customer of nearly 20 years #CostOfLivingCrisis
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𝕔𝕙𝕒𝕣𝕝𝕠𝕥𝕥𝕖🧸
(@charlwalden) reported
from
Halesowen, England
@virginmedia how am I supposed to book an engineer? There are issues with the quick start installation I have and need an engineer to set it up for me
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Satish Danny Paul
(@________Danny) reported
from
West Bromwich, England
@virginmedia i logged another complaint 1 to 2 weeks prior and heard nothing back. i was advised by cust service a month ago not to log a formal complaint and log an internal complaint instead
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
@virginmedia Hi, I’m getting around 80mpbs now, should be 350 though, when I try and test it says there’s a problem in the area, but no further information
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Chris Psaras
(@chrispsaras) reported
from
Dudley, England
@virginmedia no broadband since yesterday afternoon, told engineers were on route but still no update. Your offshore call centre is also unhelpful and not able to offer any further information. Please can you help?
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John
(@jfrncs_) reported
from
Birmingham, England
@virginmedia Hi, I have now tried unsuccessfully for 12 hours to use the WhatsApp service as again it goes around in circles if I am not immediately available. The number you helpfully provided hangs up after sending a link… please advise how I talk to someone about my account.
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Satish Danny Paul
(@________Danny) reported
from
West Bromwich, England
@virginmedia Hi, after raising 2 complaints for being missold my contract, no investigation done by virgin, no outcomes received. i am now bing asked to request my data (dsar), investigate the issue myself listenening to the recordings and send proof to virgin to review. shocking cust service
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
Fed up of these “intermittent” problems with my @virginmedia broadband.
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Marianne Sommerville 🌻
(@MariannexS) reported
from
West Bromwich, England
@virginmedia red button for the football not working again. @SkySports
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@eerosupport hi. I have a Eero 6+. If I connect it to @virginmedia 1gbps service, will I get 1gbps?
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
Mad that I pay £71 a month for 350mbps a month for @virginmedia for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area??
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Dani Grim
(@RefinedSavage) reported
from
Dudley, England
Seems like @virginmedia is completely down in our area, I can't even access their support site to log a problem. Also it appears that @O2 is having some sort of issue, my mobile data connection is so slow that royal mail could be a viable messaging alternative.
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Stu Jones
(@StuJonesMusic) reported
from
Kidderminster, England
Hi @virginmedia, I am in Kidderminster, Worcestershire (DY11) and my Virgin Media broadband connection is very poor this week. I have checked your website & apparently there are no issues in my area. I have also restated my access point/router twice but no improvement.
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
Mad that I pay £71 a month for 350mbps for @virginmedia Broadband for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area?
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Shelly
(@shelleex5) reported
from
West Bromwich, England
@virginmedia red button not working again!! @skytv, does yours work? #FedUp missing baggies after my shift 😪
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
@virginmedia It’s on both WiFi and wired. At this present moment I’m unable to get ANY network from the router on both.
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Satish Danny Paul
(@________Danny) reported
from
West Bromwich, England
@virginmedia I called cust serv today after logging complaint on 26th Nov and hearing nothing back. cust serv asked me to request my data and voice calls. listen to it myself and then send proof of being missold a contract/virgin error, so virgin can then resolve the matter and complaint
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tarun
(@tarun65170952) reported
from
Birmingham, England
@virginmedia Im getting slow speeds on my broadband. My package is volt and which should be 250mbs im getting less that half of that. Please ask your team to look into this
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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James Farthing
(@James18Farthing) reported
@virginmedia just had my phone bill double for no reason and no warning can't get hold of customer services for a explanation, When my contract ends in 2 Months that's it I won't renew
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Danielle ⫩
(@OfficialTTDan) reported
@virginmedia Yes done all of that, its come back briefly. Rg12 7yj. This happens alot, when I disappear from a meeting I am the office joke! “Oh Virgins down again, Dan’s missing” Not good enough.
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Sean
(@Umbreon76) reported
@virginmedia Yeah I'm having problems on both wireless and wired connection , as the Ethernet booster won't connect to WiFi and my WiFi box doesn't have a wireless signal
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Katherine-Eleanor
(@KatieEleanor91) reported
@virginmedia I've already been on chat with someone who couldn't raise a complaint and then every time I've tried to raise it myself, I get no reference. It's to do with billing.
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Adam Lang
(@djHaribo55) reported
@virginmedia He said im going to get my final bill in january so thats 2 more bills im getting and one of them will get a partial refund. That will be 5 bills whilst getting no service
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Lloyd
(@thenickysantana) reported
@virginmedia I'm still having problems and despite THREE requests to send the verification email I still haven't received one, so can't go to the forums for support. Absolute garbage.
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Stiggy McNasty
(@Stignasty2) reported
@virginmedia @richardbravo1 Is it true that your executive team deliberately engineer an impasse with complaining customers no matter how valid a complaint, so as to kick it towards CICAS and close down complaints quickly meeting internal performance targets?
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Kate Metters
(@ktlmetters) reported
@virginmedia Every time I call I make a complaint. I get put through to multiple different departments in one call until someone fobs me off with a reason and we're just going round in circles! Time to cancel my contract!
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Steve Wright
(@Wrighty1961) reported
@virginmedia I have broadband issues in HA4. Unable to run checker. Please advise.
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Dean
(@iimactuallymark) reported
Virgin Media is absolute horse ****. Are they honestly doing maintenance again? Sky Broadband is cloud 9 in comparison, and that’s saying a lot