Virgin Media Outage Report in Kingswinford, Dudley, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kingswinford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingswinford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Kingswinford, Dudley, England
The most recent Virgin Media outage reports came from the following cities: Wolverhampton, Birmingham, Walsall, Oldbury, Redditch, West Bromwich, Dudley, Wednesbury, Bilston, Smethwick, Willenhall, Rowley Regis, Halesowen, Stourbridge and Brierley Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Walsall |
Wi-fi | |
| Birmingham |
TV | |
| Oldbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kingswinford, England
Latest outage, problems and issue reports in Kingswinford and nearby locations:
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AMBITIOUS 🎶🎸🔊
(@AmbitiousMusic) reported
from
Birmingham, England
Ok so the @EE connection on my phone is far superior then my home @virginmedia WiFi. May switch. #virgin is crap!! 🖕🏽
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Samantha
(@Sammykins9486) reported
from
Birmingham, England
@virginmedia It is a media issue, I sent off the documents over a month ago confirming new account holder , no reply or confirmation this has been actioned at all. Weeks on end trying to sort one issue that should be easy is unacceptable
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David Ward
(@ADaveWard) reported
from
Wolverhampton, England
@virginmedia My home WIFI is always quicker than when on mobile data. My wife’s @VodafoneUK network always receives first and quicker than your network.
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W. J. Thirsk-Gaskill
(@wthirskgaskill) reported
from
Birmingham, England
@virginmedia Please concentrate on getting up the noses of broadband customers, and stop running shit trains, and suing the NHS for money that was never yours in the first place.
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Kate Wright ◣ ◢
(@Wrightgal80) reported
from
Birmingham, England
@danhounslow @virginmedia They are bull shit! I sit next to the router and sometimes have to take my phone off WiFi so things load.
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Tony T
(@apt1955) reported
from
Wythall, England
@virginmedia is a case of complete incompetence by your engineers. Complaint reference is COM103375838. Have had no contact. What you can do is find out why a manager authorised a live cable being cut and get the engineers back to reinstate my service.
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Mat 🏳️🌈
(@EgglestonMathew) reported
from
Birmingham, England
Feel sorry for the poor bloke at Virgin Media that’s answered the phone to Matthew
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AMBITIOUS 🎶🎸🔊
(@AmbitiousMusic) reported
from
Birmingham, England
@virginmedia Your service has been shit for years. Need a change
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David Ward
(@ADaveWard) reported
from
Wolverhampton, England
@virginmedia Checked with the team. New SIM won’t help with Push Notifications.
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Tony T
(@apt1955) reported
from
Wythall, England
@virginmedia I have reported it at about 11.45 this morning. Wasn't given a fault reference, told a ticket had been raised and I would get a message to my mobile from field support engineers but it might be days before anything can be done. Heard nothing yet. Also raised a complaint as this..
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David Ward
(@ADaveWard) reported
from
Wolverhampton, England
@virginmedia SMS sent. If you think a replacement SIM will solve the issue then yes please do send one. Thank you
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Jamie
(@JWilliams_94) reported
from
Birmingham, England
@idlecreative @virginmedia They probably won’t tell you much but it’s definitely a regional problem me and other I know are suffering the same problem with all the other people putting it too Twitter
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Tony T
(@apt1955) reported
from
Wythall, England
@virginmedia Unbelievably poor service! My broadband and phone line cut off by your contractors without so much as a basic check that the cable was providing service. Now got to wait days for service to be restored.
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Nathan Lloyd
(@Wolvesblogger) reported
from
Wolverhampton, England
@virginmedia Cheers for the top. Yes, tv & broadband services issues with an estimated fix time of 23:55. I may have to crack open the Scrabble & the candles. Now I know how people felt in the black outs during the war!
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Jamie
(@JWilliams_94) reported
from
Birmingham, England
@virginmedia Nothing about Wi-Fi on the service page but by looking at the other 1000s of tweets from people with the same exact issue I’m clearly not going to get a solution anytime soon
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Nathan Lloyd
(@Wolvesblogger) reported
from
Wolverhampton, England
@virginmedia Intermittent problem. It’s back on & then it’s gone again. Very frustrating.
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Caroline James
(@kittykaz13) reported
from
Birmingham, England
@virginmedia No known issues, there was on 28/04, same thing signal cutting out, supposedly fixed 29/04, but since then there were brief signal losses a couple times a day every day, another known issue raised 06/05 fixed the same day, yesterday had no problems, but today issue is worse
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Tony T
(@apt1955) reported
from
Wythall, England
@Bluhawk1875 @vmbusiness Hope not! Maddening thing is they were working next door to tidy up the awful cabling job they'd done when they replaced our cable, the guy rang his boss about what to do with the badly installed cable and was just told to cut it! No check to see if it was live!!!
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Caroline James
(@kittykaz13) reported
from
Birmingham, England
@virginmedia Thank you, yes, I just called them after it happened again! They are sending a technician out to see if the area fault from last Sunday has caused an issue on my line, as this issue only started then, a tech is coming out on Tuesday
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tom reed
(@tomstrumreed) reported
from
West Bromwich, England
@virginmedia There's nothing there relating to broadband issues.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Coolman
(@Rob_CoolmanLFC) reported
@virginmedia About 3 or 4 days now, maybe a week, nope doesn't explain anything, just says wifi interference, iv never had a problem before
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claire marshall
(@claire17171717) reported
@virginmedia Terrible customer service don't worry though my gran will be moving to sky where they actually value their customers. Explain to me how a new customer can get the same deal for £39 but you can't even price match it. Yous are taking advantage of an 80 year old women well no more
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Miss ✨
(@english_hgb) reported
@virginmedia I have tried this, I was on a loop for 30 minutes. I then sent a WhatsApp at 3pm and never heard back.
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Hannah Whipps
(@whipps6) reported
@virginmedia are absolutely shocking. Reported a problem over a month ago regarding the broadband and it's still not fixed.... They're quick to take payment though....
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Rebecca Hughes
(@rebeccayonkers) reported
@virginmedia Hello 👋 yes we aren’t new to issues sadly so we did do the check and nothing came up. The router is new also due to previous issues. Running out of ideas. What else can we do? Any advice much appreciated x
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B Rishworth
(@DrRishworth) reported
@virginmedia No, it’s been an ongoing issue, worse in evenings.
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Francis Smith
(@Francis43175684) reported
@virginmedia I was told we have a problem in our area and it would be fixed by 30th
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Sharon Copitch
(@copsh) reported
@virginmedia I called today and changed my services to cancel my landline and TV package. Was told new package of broadband only starts from march 1st. But my landline is already dead! Still paying full whack for a month, would like all services back till then. please help.
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Armleygeddon
(@armleygeddon) reported
@virginmedia The call length wasn't an issue for me, it seemed the advisor wasn't happy it lasted so long. I honestly don't think it's any closer to being resolved as it was apparently resolved on the 16th but here I am, facing another suspension unless I hand over more money.
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Dom
(@domioGeordio) reported
@virginmedia I raised a complaint instead.