Virgin Media Outage Report in Kingswinford, Dudley, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kingswinford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingswinford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Kingswinford, Dudley, England
The most recent Virgin Media outage reports came from the following cities: Oldbury, Birmingham, Walsall, Dudley, Cradley Heath, West Bromwich, Brierley Hill, Wolverhampton, Redditch, Rowley Regis, Smethwick, Bilston, Wednesbury, Halesowen and Willenhall.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury |
Total Blackout | |
| Birmingham |
Internet | |
| Oldbury |
Wi-fi | |
| Walsall |
Internet | |
| Dudley |
Phone | |
| Birmingham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kingswinford, England
Latest outage, problems and issue reports in Kingswinford and nearby locations:
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
Call number 25 with @virginmedia after the service desk hung up on my after I waited 30 mins to connect and then when I did get through put my on hold and then hung up 😭😬😬 on your call number 26
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Simon Pugh
(@simonpunch) reported
from
Wolverhampton, England
@virginmedia awful service yet again, no connection since Friday due to poor installation. Complaints department phoned 3 times and not dealt with. Cut off by technical support 3 times. Shocking!
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Shajidur Rahman
(@ShazRahman30) reported
from
Birmingham, England
Can't believe it @virginmedia is down for the biggest match of the season for me. The championship final between Fulham and Brentford. What do I do?
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J. Paul Murdock
(@jpaulmurdock) reported
from
Dudley, England
@virginmedia Was going to ask what problem was with your TV service in Wall Heath, West Mids. But looks like large swathes of country is down. Error code W02 doesnt mean anything. (Can't your service cope with warm weather?) No hope of watching @GreggAWallace and Masterchef Final
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
Another letter from @virginmedia saying I owe them money! Looks like my 25th call to them explaining that it is a fraudulent account. LITERALLY THE WORST COMPANY IN THE WORLD!!!
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Mr Smith
(@smithy653) reported
from
Birmingham, England
@virginmedia Yes the problem has been ongoing for the last 2 weeks
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Mr Smith
(@smithy653) reported
from
Birmingham, England
@virginmedia It says no known issue but the faults intermittent
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james avfc
(@jamesgrvilla) reported
from
Birmingham, England
Oh what a surprise @virginmedia is down again 😡
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Ant Davies
(@antdwolves) reported
from
Wolverhampton, England
@CliffHague @virginmedia If you have not already ring to disconnect then tell retentions you need 2nd line support. They should be in Scotland or North East and really know their stuff I have Virgin but use gmail as a preferred option Good Luck!
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Mr Smith
(@smithy653) reported
from
Birmingham, England
@virginmedia I have says no issues but it’s intermittent
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Mark Hughes
(@hughesagoodboy) reported
from
Birmingham, England
Not only that, when speaking to a manager he has proceeded to cut me off and hang up after a 50 minute phone call. What kind of **** show are you running over there ? This is disgusting customer service! @virginmedia
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Call Me Jim
(@CallMeJim3) reported
from
Dudley, England
@virginmedia what is wrong with your system. Three times today we have lost service. Is your infrastructure antiquated or your engineers usless.
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SueD
(@SusanDaisley) reported
from
Birmingham, England
@virginmedia No internet in B38. Any problems?
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Kymberlilly :-)
(@Kimmi_Mmm) reported
from
Wednesfield, England
@virginmedia no internet still!!! just wondering if in virgin town 24 hours actually means 1-2 weeks 🤔you are sending a new router out when that is not the problem and said itll be here in 3-5 working days but will be monday?Does anyone in your company know how to count?
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Fubz
(@Fubz21) reported
from
Dudley, England
You literally can't make this up. Working from home today and @virginmedia goes down again. Jinxed, every time I have important work to do from home the net drops. I would phone customer service but I know from past enquires they are completely useless.
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Shajidur Rahman
(@ShazRahman30) reported
from
Birmingham, England
After a massive faff, I've been able get into the goose in selly oak. Has the football but no sound. Worst day of the year @virginmedia to go down. Will remember this when my contract is up.
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Neil T
(@Neil982) reported
from
Willenhall, England
@virginmedia seems to bollock about with their broadband at 1am on a Wednesday without fail right as #NXT #wwenxt is coming on. Seems to happen near enough every week.
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*KP*
(@KarenPerry7) reported
from
Willenhall, England
@Coconuts1964 @virginmedia Thanks mate. How bad is it that customers have to rely on each other for information rather than the company we pay hundreds to each year. #virginmedia terrible!!
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Ian Aspley
(@idaspley) reported
from
Halesowen, England
@virginmedia hi how do I order a new remote control mines not working and I have replaced batteries
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Jonathan Andrew Ward
(@jaward916) reported
from
West Bromwich, England
Can't leave the house due to operation resurface, can't do anything in the house because @virginmedia is down. Lazy Sunday it is.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Diddley Nubbins
(@garycraig74) reported
Right. Between @PayPal useless login system, @virginmedia broadband which isnt working yet again and this chest of drawers im building, im glad there's only 30 mins of this morning left! **** you internet and **** you flat pack furniture! #FirstWorldProblems
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Bearded-Blue
(@BeardedBlue20) reported
@virginmedia since the start of the year we’ve had terrible service from virgin! Problems in our area apparently means we’ve gone 4 months with internet dropping all the time. We’ve had to chase for updates and nothing has been actioned for 4 months
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Bearded-Blue
(@BeardedBlue20) reported
@virginmedia Unresolved. Works still happening each time I called. Can’t claim compensation as it’s not loss of service however it’s a continuation everyday on and off constantly. No updates from virgin, just left to us to call
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Bearded-Blue
(@BeardedBlue20) reported
@virginmedia I put money in your pocket for a service. If that service isn’t working then im paying you for nothing at the moment. Yet you’ll work it so you benefit from it - jokers
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Mike Valenzia
(@MikeValenzia) reported
@virginmedia more problems with broadband. After outage on 1st, 2nd, 3rd April, intermittent service today. Terrible service!
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Lee Johnson
(@leerjohnson73) reported
@virginmedia I pay for the M200 package. On your automated helpline it’s telling me you are improving your service in my area and I will experience loss. Doesn’t sound like a fault to me but planned outage
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Lauren
(@laurlaurmurphy) reported
Is anyone else thats with virgin media internet not working
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Samyaa
(@Samyaa_x) reported
@virginmedia now you guys have just disconnected me?!!!!!!! No this is just poor
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nicknackjames
(@nicknackjames1) reported
@ChrisLouisJ @virginmedia Your contract is with Virgin, so Virgin should be taking ownership of this If they don’t respond Chris, the only language they will understand is a customer complaint and a demand for full refund of what you have paid
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Brendan
(@JustBrokeEven) reported
@virginmedia Hi - my wife checked and it only states that it’s a known issue and won’t be fully resolved until 20:30.