Virgin Media Outage Report in Kingswinford, Dudley, England

Problems in the last 24 hours in Kingswinford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingswinford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Kingswinford, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Wolverhampton, Oldbury, West Bromwich, Walsall, Dudley, Wednesbury, Bilston, Smethwick, Willenhall, Rowley Regis, Halesowen, Stourbridge, and Brierley Hill.

City	Problem Type	Report Time
Birmingham	Internet	3 hours ago
Birmingham	Internet	15 hours ago
Wolverhampton	Internet	15 hours ago
Birmingham	Wi-fi	15 hours ago
West Bromwich	Internet	1 day ago
Birmingham	Internet	1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Kingswinford, England

Latest outage, problems and issue reports in Kingswinford and nearby locations:

• 
  Dan (@Dannuccino) reported 3 minutes ago from West Bromwich, England

  I've never had a more frustrating ISP than @virginmedia support lines provide no help and we're stuck in a loop of disconnects whilst being told nothing is wrong.

• 
  Adwoa Agyeiwaa (@tweet_estaa) reported 3 minutes ago from Birmingham, England

  @virginmedia That’s not what my issue is. WHY IS THE INTERNET SO INCONSISTENT??? - and threatening to charge a £240 to cancel the contract for wifi that does work is very poor customer service!

• 
  Evan Davis (@EvanD) reported 3 minutes ago from Birmingham, England

  @ThreeUKSupport hi. My mobile number starts with 07305. It originally was issued by @virginmedia. I’ve had some companies try to call me (including the landline where I work) saying calls to this number can’t be connected or the number isn’t available. Is there an easy fix?

• 
  Steve Re-cycle (@poole_ste) reported 4 minutes ago from Wolverhampton, England

  Why did I swop to #virgin? 2 months ago and nothing but problems @virginmedia it took over 20 days to get my tel no changed then you change again why did you not tell me! How do you expect anyone to contact me V useless biggest mistake and very £xpensive one with poor WiFi too.

• 
  Adwoa Agyeiwaa (@tweet_estaa) reported 4 minutes ago from Birmingham, England

  @virginmedia If these pods don’t work, I’ll back with more reasons for why people should avoid using your rubbish service. It’s pathetic really that I have to come on Twitter to do this for you to be bothered just because of reputation. Disgraceful

• 
  MJP ☀️ (@mrmjprice) reported 5 minutes ago from Birmingham, England

  @deepblue1990 @virginmedia Power users are utter bastards to provide support for tbf

• 
  Tim Evans (@TimEvans1503) reported 8 minutes ago from Birmingham, England

  @virginmedia Would it be ok to not just send me the same message each time but tell me how you’re going to make sure the service what it should be? Both my wife and my work is utterly dependent on good internet access

• 
  Steven 'STIG' Jones (@stevejones88) reported 12 minutes ago from Birmingham, England

  @virginmedia after 3.5hrs on the phone to your teams in every country from around the world today with horrendous customer service, can I get a phone number for a manager or complaints department in ENGLAND. Already filed complaint with communications ombudsman for Ofcom.

• 
  Pedro661™ (@Pedro_661) reported 12 minutes ago from Wednesfield, England

  Yaaaaaay @virginmedia is down again 👏👏 managed to provide a stable service for a week.

• 
  Steve Re-cycle (@poole_ste) reported 16 minutes ago from Wolverhampton, England

  @virginmedia If this keeps on where can I complain next? @tsascheme @OmbudServices as I can #Virginmedia don't seem to take the problems they create and being a service provider seriously

• 
  Steve Re-cycle (@poole_ste) reported 24 minutes ago from Wolverhampton, England

  @virginmedia Good afternoon #Virginmedia my problems still go on I have had an engineer visit problem not a fault but from when I first started with you. Contacted customer service who promised a manager would contact me. Nothing since except one scam call. #nothappy

• 
  Adwoa Agyeiwaa (@tweet_estaa) reported 26 minutes ago from Birmingham, England

  @virginmedia They said they’ve run diagnostics and found no issues so basically I’m making it up in my head ???? Tbh this is terrible and a waste of time paying my bill

• 
  Shannon Johnson (@shannxnj) reported 32 minutes ago from Birmingham, England

  Tried to submit a complaint form to get in touch as your team have been so slow in responding. How can I get this resolved? @virginmedia

• 
  Simple pics 📷 🇬🇧 (@simplepics66) reported 32 minutes ago from West Bromwich, England

  @leonagraham @virginmedia Never do, my Vodafone WiFi been crap for weeks now, no refund as they said, complaint going in this week

• 
  Steve Re-cycle (@poole_ste) reported 33 minutes ago from Wolverhampton, England

  @virginmedia I also asked to be put through to complaints as I have done before and then the phone goes dead. I have been so reliant on my old number sick older members of family in times of great stress #help

• 
  Tim Evans (@TimEvans1503) reported 34 minutes ago from Birmingham, England

  @virginmedia big thanks for your rubbish service that meant I dropped out of giving a lecture part way through - we pay a small fortune and expect decent service

• 
  Adwoa Agyeiwaa (@tweet_estaa) reported 42 minutes ago from Birmingham, England

  @virginmedia I’ve been having issues with my wifi since I got it last year and now we’ve been talked into getting a “pod” for an extra £5 p/m only for the guy to say it still doesn’t guarantee wifi speed. Whatever you lot are smoking please quit.

• 
  Steve Re-cycle (@poole_ste) reported 44 minutes ago from Wolverhampton, England

  @virginmedia Hi please see thread of conversation it will tell you re manager I have asked twice to speak to a manager once about a month ago and again on Sat 18 July I have never had a manager ring me yet 😒 on 18th I was told they would today 20 July

• 
  Tim Evans (@TimEvans1503) reported 57 minutes ago from Birmingham, England

  @virginmedia yet again last night and now this morning your service is t working despite the large amount we pay you every month. The two of us work from home - you are costing us business. If you can’t provide a decent consistency service then admit it and we’ll change provider

• 
  MJP ☀️ (@mrmjprice) reported 58 minutes ago from Birmingham, England

  Turns out turning your @virginmedia Hub 4 off and on again resets the 2.4GHz network name.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shahad Ahmed (@sna27) reported 9 minutes ago

  @virginmedia How can I cancel an order? Have called pre install on 08000521734 multiple times and whenever I get through and mention I want to cancel the line is disconnected? Also the line for option 2 on this number which is specific for cancellations seems to be closed

• 
  Nippy McWhiffles (@NMcWhiffles) reported 9 minutes ago

  @Carl_Mahoney @virginmedia I’m having the same problem, just tried to call the customer service number and it just keeps saying call failed

• 
  El Ignorante Habló (@DanielIgnorante) reported 10 minutes ago

  @virginmedia @Sherl0ckSparr0w Guys your costumer service is horrible, and your 18 months contract is a scam, but is the same scam than all internet Co. in UK.. 18 months with normal price and then, +40% for the same service, and now, problems on the web, 2 phone calls cutted.. thieves

• 
  robert smith (@dancastree6346) reported 14 minutes ago

  @virginmedia expect it says someone will contact in 10 days 8 weeks later stilll no contact hence why i sent you the tweet thinking you could help

• 
  Kay Smith (@specialk3576) reported 18 minutes ago

  @virginmedia how please do I get any form of contact on a contract complaint?? Two weeks and I’m starting to lose the will. It’s really poor 🤨

• 
  **** Puppy (@Fuck_Puppy) reported 21 minutes ago

  @CollegeJocks @virginmedia @LutzSchueler Vergin is ****. Why i went with sky, they not improved since telewest days really.

• 
  Carl Mahoney (@Carl_Mahoney) reported 22 minutes ago

  @virginmedia I need to chat to a real person please as have had ongoing problems since 2021

• 
  Golhec (@golhec) reported 24 minutes ago

  @virginmedia I've been waiting since the 27th of October to get our internet installed. Tried again to contact the helpdesk and have been hung up on 3 times (which happens all the time) have been promised phone calls that never happen, I'm done. How do I cancel the install.

• 
  Stephen Cr*ss (@fishingparty) reported 26 minutes ago

  @Bob_Fischer @virginmedia @VirginMedia_TV Bit crap that like. IPlayer have it?

• 
  nick wright (@WrightySE2) reported 27 minutes ago

  @virginmedia Subscribe to updates is also not working. I have previously used this for problem monitoring.