Virgin Media Outage Report in Kingswinford, Dudley, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kingswinford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingswinford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Kingswinford, Dudley, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Cradley Heath, Oldbury, Dudley, West Bromwich, Brierley Hill, Wolverhampton, Walsall, Redditch, Rowley Regis, Smethwick, Bilston, Wednesbury, Halesowen and Willenhall.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Cradley Heath |
Internet | |
| Oldbury |
Internet | |
| Birmingham |
Internet | |
| Dudley |
Internet | |
| West Bromwich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kingswinford, England
Latest outage, problems and issue reports in Kingswinford and nearby locations:
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Sharon Baker
(@DixeyBaker) reported
from
Birmingham, England
@virginmedia why can I never get through .... I get a letter saying please call us ...... 25 mins on hold so far .... so frustrating
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J
(@jamies144) reported
from
Birmingham, England
@virginmedia That it can not login.
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Lacie_Adams
(@Lacie_Adams1) reported
from
Walsall Wood, England
@PatchworkBoyPW @virginmedia They wont have a clue. I had issues for about 6 months and I was constantly trying to sort it out. Engineers are great but the "customer service" team are based in India and have no customer service skills 🤙
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Rachele 🍷
(@_Rachele_) reported
from
Redditch, England
Looool. Virgin Media down again. Go to put our postcode in to see if service is affected in Redditch & apparently it's not a valid postcode. At least for a week every night the internet has gone down for about 20 minutes. Not the end of the world of course but a tad frustrating.
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Phil Tonks
(@PhilTonks2) reported
from
Dudley, England
@WalnutTalking Moved to Virgin Media from TalkTalk last month. Best thing I did. Quite honestly the worst company I have ever dealt with.
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🐺WereWolfish
(@unit_1974) reported
from
Birmingham, England
@pie1883 @virginmedia Already had multiple calls over years, with poor to not resolution of problems. Then hassle phone calls trying to get us to switch packages when we opted to cancel and failure to respond to complaints and such… It’s like being hounded.
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mo4g
(@mo4g_777) reported
from
Birmingham, England
@virginmedia services for broadband once again not working B42,
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Jane Campion Hoye
(@JaneCampionHoye) reported
from
Birmingham, England
@virginmedia obviously massive problems!! All services down for 2 days, now reinstalled but they've deleted my Sent box on their server so I can't email documents, badly affects work and no technical support. They just cut out and hang up!!!
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Matt Smith
(@MattyladKRO) reported
from
Birmingham, England
@virginmedia It’s not about my package ...virgin will not show in HD they’ve told me ..so it’s down to you to answer...please
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Lacie_Adams
(@Lacie_Adams1) reported
from
Walsall Wood, England
@virginmedia internet down again, youd think I'd be used to this by now 🤣 always an excuse and never get anything back for the lack of usage. I'm barely in the house using it so dread to think how many times it goes down when I'm not in potentially using it 🤙
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Lauren Glynn
(@glynn_lauren) reported
from
Birmingham, England
@virginmedia c130 issue is the name of my life. No network issues in my area, restart the box, every week anything longer than an hour on Netflix is unwatchable 😫
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🐺WereWolfish
(@unit_1974) reported
from
Birmingham, England
I’ve now had two messages from @virginmedia threatening to Charge us for equipment WHICH WE HAVE ALREADY RETURNED! There is no way to respond to the message and I don’t like being threatened! You customer service is getting worse!
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Saqib
(@Saq5000) reported
from
West Bromwich, England
@virginmedia Could you also tell me why I cannot stream recorded programs when I’m away from home as I am required to be on the same Wi-Fi network which kind of defeats the object
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Grimm
(@grimm_karl) reported
from
Birmingham, England
@virginmedia Shocking customer service signed up a few weeks ago for fibre given an installation date called the day before to ask me when I would like to book the install then telling me they have a problem on the site and will get in touch in 7 days.
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mo4g
(@mo4g_777) reported
from
Birmingham, England
@virginmedia has WiFi in perry barr gone down
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Evan Davis
(@EvanD) reported
from
Bournville, England
@virginmedia Yes. I’ve been to that page. Says I have to report to you a total loss of service, yet the page to do that is broken! @Ofcom
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ooom
(@MidWorldMo) reported
from
West Bromwich, England
@SammyDamage Virgin media are an expensive shit show of a service I just want a 'strong and stable' WiFi signal in my bedroom. (See what I did there 😝)
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Laura-Jayne Brushett
(@Lbacollections) reported
from
Birmingham, England
@SkyHelpTeam @virginmedia So 5 hours later and the rearranging of my house move has produced a "mismatch" on ur system meaning I have to wait 24hrs to ring u again and start over. What a terrible service!
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Mark Edwards
(@mredwards) reported
from
Wolverhampton, England
@virginmedia Yes and all it did was tell me that our kitchen is a WiFi dead zone... The main issue is that we have loads of devices and I think we are overloading our hub’s capabilities.
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Richard hamilton
(@PhotographyWeb) reported
from
Birmingham, England
@virginmedia @MoneyTelegraph virgin media had me on the phone for one and a half hours And approximately fifty minutes of that was on hold of good as far as to say that virgin media is the worst large company I’ve ever dealt with
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kathleen x
(@KathleenDownieX) reported
@virginmedia any idea when the service will be back on in Clydebank g81 2Pn?
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P. Midgley
(@PaulMidgley13) reported
@virginmedia It’s wrong it should be £31 a month we only have broadband with you now our old contract was £90 a month which expired in January,your customer service told me this but you are still sending emails asking for £90 !!!!!!
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fallen&lost
(@FallenLostHappy) reported
@virginmedia Most unscrupulous company.customer service rude, vindictive &delib spiteful.Service provided subpar.complaints not dealt with but makes as completed.overcharging baselessly.crewel &nasty interactions.Bills deliberately inflated yet no service provided.
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Ross Brady
(@RossBrady29) reported
@virginmedia Hi, not sure, I've only been using the wireless service through laptops or phones.
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Sam Elrashedy
(@Ielrashedy) reported
@virginmedia Good to know that I need to wait for 24 hours on my phone until someone to respond!! This is only to cancel an order?’
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bonnie
(@bonnieIeebrown) reported
@virginmedia there are issues in the area otherwise my internet wouldn’t be down, I’ve tried being nice but this is the 9th time this month, it’s the 17th, it’s absolutely inexcusable, we have made a formal complaint
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Botty Bot Bot
(@BottyBotBot8) reported
@virginmedia It's always some other department. Passed from pillar to post and the ****** connection never gets fixed. I know it's not you.. but the marketing **** at that start of the thread really could be spent slowing the customer churn rate.
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Ross Cronshaw
(@RossCronshaw) reported
@virginmedia Whenever I speak to them they go through every step under the sun to avoid an engineer visit. I've been asking for one for a week. Complaint lodged by phone. I've got the reference for it
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Andy Frenzel
(@thefragster) reported
@virginmedia Thanks, but please read the original tweet!! Had issues last two weeks which you know about !’ And paying a fortune for the service and starting to get fed up!!
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fallen&lost
(@FallenLostHappy) reported
@virginmedia Most unscrupulous company.customer service rude, vindictive &delib spiteful.Service provided subpar.complaints not dealt with but makes as completed.overcharging baselessly.crewel &nasty interactions.Bills deliberately inflated yet no service provided.