Virgin Media

Virgin Media Outage Report in Kingswinford, Dudley, England

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The latest reports from users having issues in Kingswinford come from postal codes DY6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kingswinford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingswinford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kingswinford, Dudley, England 12/09/2025 20:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kingswinford, Dudley, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Redditch, West Bromwich, Wolverhampton, Walsall, Brierley Hill, Wednesbury, Willenhall, Dudley, Kingswinford, Smethwick, Kidderminster and Stourbridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Wi-fi
United KingdomBirmingham Total Blackout
United KingdomOldbury Total Blackout

Community Discussion

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Virgin Media Issues Reports Near Kingswinford, England

Latest outage, problems and issue reports in Kingswinford and nearby locations:

  • Lysander_16 Lysander (@Lysander_16) reported from Wednesfield, England

    @virginmedia For now everything seems to be okay. Just frustrating when you're trying to stream and the internet does down for 7 hours.

  • Samyg1 Samantha 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Samyg1) reported from Dudley, England

    @virginmedia Yes it’s valid and in use as I’ve been using on my mobile phone. The issue I had was because I needed to access on laptop and couldn’t remember password

  • EgglestonMathew Mat 🏳️‍🌈 (@EgglestonMathew) reported from Birmingham, England

    @virginmedia That’s says no known issues. So I think there’s an issue with that too. Broadband doesn’t appear on any searches it’s like it’s disappeared . There’s an engineer coming tomorrow

  • violah31 Carol Herbert (@violah31) reported from Birmingham, England

    @virginmedia I’ve been trying to tell @virginmedia but the process is so complicated I was losing the will to live. Staff #rude and #persistent

  • edbaker1965 Ed Baker (@edbaker1965) reported from Redditch, England

    Well that call to @vmbusiness about #VirginMobile has seriously made me reconsider being a customer #Rude #Unhelpful and unable to offer any support other than ring Mon-Fri 8-6 HELLO business works 24x7 #21StCentury

  • BigBraLady Karen Tomalin (@BigBraLady) reported from Dudley, England

    Intermittent broadband, no phone line and unable to log into the @virginmedia on line account as we don’t exist. Puts the tin lid on A completely crap day.

  • Joninwhite Old and Gold (@Joninwhite) reported from Wolverhampton, England

    @wickwarwolf @btsport One hour and a half wait on the phone today to cancel sports package on Virgin Media. If I want to add it back on it would take 2 minutes online. #virginmedia

  • violah31 Carol Herbert (@violah31) reported from Birmingham, England

    @virginmedia has terrible customer service. I’ve spoken to 3 people and still can’t leave #cancelation #held_hostage 😡

  • KittykatClaire Claire B 🙌🙌 (@KittykatClaire) reported from Willenhall, England

    Oh No my internet isn't working and I only have a bit off data left. thank you @virginmedia its probably the worst time for you to break when we all have to stay in..

  • sjbanks47 Simon Banks 🦁 (@sjbanks47) reported from Brownhills, England

    @virginmedia once again your online service status tells me there are no known issues in our area. I call to report I still have the intermittent fault I have had for over a week and told there is a fault in the area which may not be fixed until 12th March.

  • PhilTonks2 Phil Tonks (@PhilTonks2) reported from Dudley, England

    @alexfenlon @TalkTalk @virginmedia If they mess me about, I'll simply move. I was lied to, ignored and never resolved with @TalkTalk - and they have the cheek to send me rubbish about how they "miss" me. Try doing anything with 0.3mbs.

  • ChrisPresslie Chris (@ChrisPresslie) reported from Wednesfield, England

    Ive im hard wired and im port forwarding it should ******* work phoned up only to be told "oh we can't help with port forwarding" @virginmedia

  • PhilTonks2 Phil Tonks (@PhilTonks2) reported from Dudley, England

    @alexfenlon @TalkTalk @virginmedia I sincerely hope you don't end up with a fault. I was with @TalkTalk for many years until a fault last year. Quite honestly the worst company of any description I have ever dealt with. Totally failed to resolve, now much happier on @virginmedia

  • BenLimehouse Ben Limehouse (@BenLimehouse) reported from Redditch, England

    @virginmedia I have already called that number this morning. They told me there was no available deals. I've put a note in my diary to call back on the 16th. I'm not holding out much hope though considering the poor experience I've had today. I wanted to sort it today on my day off.

  • goingabitgrey John McKeon (@goingabitgrey) reported from Birmingham, England

    @brumcyclist It’s a good haggling tool when trying to get the price down with virgin media

  • ManStickCar Louis @ MyBusyMind (@ManStickCar) reported from Birmingham, England

    @VirginMobile @virginmedia proved to me that they don’t do customer service. We waited a month for a phone sent to a wrong address, & then had to collect it ourselves. We also proved the phone had a fault from the start, but now we’ve been told to claim on insurance and pay £125!

  • Caitlin__Wilson Caitlin Wilson (@Caitlin__Wilson) reported from Birmingham, England

    @virginmedia is actually the worst. Imagine paying money for WiFi which goes off multiple times a day and is slow even when it’s running well🥴

  • ChrisPresslie Chris (@ChrisPresslie) reported from Wednesfield, England

    Thanks for being no help @virginmedia

  • ChrisPresslie Chris (@ChrisPresslie) reported from Wednesfield, England

    If im hard wired and im port forwarding it should ******* work phoned up only to be told "oh we can't help with port forwarding" @virginmedia

  • BenLimehouse Ben Limehouse (@BenLimehouse) reported from Redditch, England

    @virginmedia I'm an existing customer, I've been with you for coming up 2 years. The colleague I dealt with was so unhelpful and just told me to call back on the 16th. I have a back up plan anyway as I've just spoken to sky and can get a 80mb for £25. I can afford the 20mb loss for £34 saving

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • james_sherwood_ James Sherwood (@james_sherwood_) reported

    @derrickca @virginmedia I cancelled Netflix because nine times out of ten I would get that ‘something went wrong. Please try later’ screen when I wanted to resume a binge. So it is definitely a Netflix problem and they are losing subscribers hand over fist.

  • NeatsNeats Anita Rebaudo (@NeatsNeats) reported

    I've said it before and I'll say it again @virginmedia are USELESS!! WORST CUSTOMER SERVICE EVER!!

  • inssomniak1138 Mark (@inssomniak1138) reported

    @virginmedia Need help with activation, get the above when I try.

  • eleonorasfalcon sue🏳️‍🌈🌈💜🤍💚 (@eleonorasfalcon) reported

    @cath_small @virginmedia Basically we are repairing fixed infrastructure not cellular network. At my house it’s repairing cellular that breaks these things, but that’s a joy of rural life.

  • joanneC1981 Joanne Cudworth (@joanneC1981) reported

    Hey @virginmedia . I’ve been trying to cancel my contract for the last 3 days and getting no response on the whats app messages. Can I have a number to speak to someone urgently. This is a joke! 😡

  • MarkDorett Mark Dorett (@MarkDorett) reported

    @virginmedia Virgin Media customer here with SKY sports & movies. Will I be able to access paramount+? If so, how and will it be included in my package?

  • AlexFir90788204 Alex Firth (@AlexFir90788204) reported

    @virginmedia absolutely disgusted with the service I’ve received today, increased my bill by nearly £50 without notice, when ringing there’s nothing they can do even though I got got a call last week offering me a package for cheaper that they can’t honour apparently

  • daz4126 ✨DAZ (@daz4126) reported

    @virginmedia The person I spoke to didn’t understand the problem and managed to make it worse. This is why I want to WRITE to you so the problem is clear.

  • inssomniak1138 Mark (@inssomniak1138) reported

    @virginmedia I would rather that you rectify the issue now. "However, if VM is available or you already have VM, then this may be a small conflict or error on our side. If you’re impacted by this, please contact us here (Facebook, Twitter or Instagram) and we'll get this sorted for you."

  • YumYumProfit Full Time Dad $UST $LUNA $TSLA $BTC (@YumYumProfit) reported

    @virginmedia I’ve yet to hear from Virgin what the resolution is.