Virgin Media

Virgin Media Outage Report in Kingswinford, Dudley, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kingswinford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingswinford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kingswinford, Dudley, England 01/22/2026 05:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kingswinford, Dudley, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Walsall, Oldbury, Dudley, Rowley Regis, Wolverhampton, Wednesbury, Cradley Heath, West Bromwich, Brierley Hill, Redditch, Smethwick, Bilston and Halesowen.

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City Problem Type Report Time
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomWalsall Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Kingswinford, England

Latest outage, problems and issue reports in Kingswinford and nearby locations:

  • Wrightgal80 Kate Wright ◣ ◢ (@Wrightgal80) reported from Birmingham, England

    @danhounslow @virginmedia They are bull shit! I sit next to the router and sometimes have to take my phone off WiFi so things load.

  • Sammykins9486 Samantha (@Sammykins9486) reported from Birmingham, England

    @virginmedia It’s media. I have sent off the details to change account holder name and heard nothing back it has been over 2 weeks, can’t get anywhere when i contact your call centre. I need a change to our services and need support with this

  • apt1955 Tony T (@apt1955) reported from Wythall, England

    @virginmedia Unbelievably poor service! My broadband and phone line cut off by your contractors without so much as a basic check that the cable was providing service. Now got to wait days for service to be restored.

  • Wolvesblogger Nathan Lloyd (@Wolvesblogger) reported from Wolverhampton, England

    @virginmedia Cheers for the top. Yes, tv & broadband services issues with an estimated fix time of 23:55. I may have to crack open the Scrabble & the candles. Now I know how people felt in the black outs during the war!

  • ArcanumDesign Bill Bishop (@ArcanumDesign) reported from Halesowen, England

    @virginmedia Tom, I already have, and they refused to match the same cost when the introductory offer finishes. You are still over charging me £125 p.a. for being an existing customer. Please have a UK customer manager contact me

  • apt1955 Tony T (@apt1955) reported from Wythall, England

    @Bluhawk1875 @vmbusiness Hope not! Maddening thing is they were working next door to tidy up the awful cabling job they'd done when they replaced our cable, the guy rang his boss about what to do with the badly installed cable and was just told to cut it! No check to see if it was live!!!

  • AmbitiousMusic AMBITIOUS 🎶🎸🔊 (@AmbitiousMusic) reported from Birmingham, England

    Ok so the @EE connection on my phone is far superior then my home @virginmedia WiFi. May switch. #virgin is crap!! 🖕🏽

  • Plumberguyuk Mike Hamer (@Plumberguyuk) reported from Birmingham, England

    Virgin Media should be reported to the advertising standards, for lies, what a total load of crap, try getting your customer service telling the truth for a start .

  • prasy3k Prasant Bakarania (@prasy3k) reported from Madeley, England

    @virginmedia has no idea on customer service. 30 years with them and they treat us like dirt. #BadService @bbcmtd @Ombudsman-Services.org #Overcharge Brushed us aside like dirt!

  • wthirskgaskill W. J. Thirsk-Gaskill (@wthirskgaskill) reported from Birmingham, England

    @virginmedia Please concentrate on getting up the noses of broadband customers, and stop running shit trains, and suing the NHS for money that was never yours in the first place.

  • terrysankey Terry Sankey (@terrysankey) reported from Wolverhampton, England

    @SimonADouglas @virginmedia We have the occasional internet problem but since the last announced 'update' the hub seems to be resetting itself. Doesn't matter to the 'wired' machines but obviously disconnects the WiFi! Irritating as the restart times are long and inputting the names/password is a pain 🙄

  • tomstrumreed tom reed (@tomstrumreed) reported from West Bromwich, England

    @virginmedia There's nothing there relating to broadband issues.

  • Wolvesblogger Nathan Lloyd (@Wolvesblogger) reported from Wolverhampton, England

    @virginmedia Intermittent problem. It’s back on & then it’s gone again. Very frustrating.

  • kittykaz13 Caroline James (@kittykaz13) reported from Birmingham, England

    @virginmedia Thank you, yes, I just called them after it happened again! They are sending a technician out to see if the area fault from last Sunday has caused an issue on my line, as this issue only started then, a tech is coming out on Tuesday

  • EgglestonMathew Mat 🏳️‍🌈 (@EgglestonMathew) reported from Birmingham, England

    Feel sorry for the poor bloke at Virgin Media that’s answered the phone to Matthew

  • Sammykins9486 Samantha (@Sammykins9486) reported from Birmingham, England

    @virginmedia It is a media issue, I sent off the documents over a month ago confirming new account holder , no reply or confirmation this has been actioned at all. Weeks on end trying to sort one issue that should be easy is unacceptable

  • GeorgieMaley Georgie Colley (@GeorgieMaley) reported from Kidderminster, England

    Why can’t media providers just get into the 21st century and make it easier for households, by having contracts based on a joint accounts. That way, both home owners can call up about any problems! Data protection my arse @virginmedia @SkyUK

  • JWilliams_94 Jamie (@JWilliams_94) reported from Birmingham, England

    @idlecreative @virginmedia They probably won’t tell you much but it’s definitely a regional problem me and other I know are suffering the same problem with all the other people putting it too Twitter

  • AmbitiousMusic AMBITIOUS 🎶🎸🔊 (@AmbitiousMusic) reported from Birmingham, England

    @virginmedia Your service has been shit for years. Need a change

  • HJMKent Howard Martin (@HJMKent) reported from Kidderminster, England

    @virginmedia Yes but I just tells me there are no problems. It did the same thing a few weeks ago but stopped when I held wifi button down - it's now constantly flashing & that wont stop it & web site says in normal operating all green lights should be off.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • joolsparker Jools Parker (@joolsparker) reported

    @virginmedia Total customer service fail. FOUR HOURS on chat on Friday and still phone upgrade not sorted. Last agent was about to complete then said shift over & cut me off. Email to Head Office ignored. Is complaining repeatedly on social media the only way to get a response?

  • peterlannon7 peter lannon (@peterlannon7) reported

    @virginmedia since Wednesday my WiFi and TV has been going off on a regular basis. It's happening again now. The fault status says there are updates being done but this was the same on Wednesday. I'm in Childwall, liverpool can you confirm there's an issue?

  • JHippeh JustSoHippeh (@JHippeh) reported

    @virginmedia I cant even pay my bill, The site wont let me pay because there is "problems" and I cant call either because you guys spelt my security answer WRONG and wont change it every time I request it being changed and I can't even get in touch...

  • RonCharlton6 Ron Charlton (@RonCharlton6) reported

    @virginmedia We did but it seems to have disappeared over the last week or so, we did have some issues which resulted in my son losing two days work as he works from home, and since then it has not been same

  • danielchengg1 Daniel Cheng (@danielchengg1) reported

    @virginmedia experiencing very slow upload speeds - struggle to get anything above 4mpbs via ethernet. Download is 219mpbs however. Have checked connections, done a router reboot but still same results.

  • Lv426Hudson Chris Saunders (@Lv426Hudson) reported

    @virginmedia My internet is complete broken now you have managed to really excel and complety screwing up the entire package.

  • cooper_jackie jackie cooper (@cooper_jackie) reported from Manchester, England

    @lilacjennie @virginmedia Totally agree. Been with them for years and treat customers really bad.they only care about the money. See how they get on when I cancel my direct debit. Bet they will soon be on the phone trying to get payment

  • AshleyLake ‏ً (@AshleyLake) reported

    @virginmedia I need help with a work related problem asap

  • MWhites76 Marco Bianchi (@MWhites76) reported

    @virginmedia TV is not working.

  • terryinfinchley TerryB. Concrete farmer. (@terryinfinchley) reported

    @virginmedia My broadband is suddenly almost nonexistent. This is almost certainly a problem in VM. Your support know it's not my hub. But have no report of outages. They never do. Until afterwards.