Virgin Media Outage Report in Kingswinford, Dudley, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kingswinford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingswinford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 01: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Kingswinford, Dudley, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, West Bromwich, Rowley Regis, Halesowen, Stourbridge, Wolverhampton, Walsall, Redditch, Dudley, Brierley Hill, Bilston, Wednesbury and Cradley Heath.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Oldbury |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
TV | |
| Birmingham |
||
| Birmingham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kingswinford, England
Latest outage, problems and issue reports in Kingswinford and nearby locations:
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leo
(@leomountford4) reported
from
Birmingham, England
@virginmedia @MICHAEL33835551 JUST FIX IT
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Suzi🧡🖤🧡💕
(@Suzanne_WW) reported
from
Dudley, England
@virginmedia Absolutely useless Rude employees and no help!
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Jackie Scott
(@JackieScott_) reported
from
Dudley, England
@virginmedia where do I send a complaint to make sure I'm heard rather than repeatedly disconnected? #Frustration
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jade
(@jadebcx) reported
from
Birmingham, England
@virginmedia why would my router be red lighting if the internet is fine? i read online it means there’s an error with my connection but there isn’t any problem 🥴
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Ashok Patel
(@AshokWhybother) reported
from
Birmingham, England
Why is virgin media in Walmley Sutton Coldfield Birmingham not working?
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Paul Tuxworth
(@paultuxworth) reported
from
Birmingham, England
Red button not working on sky sports football @virginmedia @SkyFootball
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Ashok Patel
(@AshokWhybother) reported
from
Birmingham, England
@virginmedia Hello Of course i need help. I can't watch terrestrial television progs either ,virgin box isn't working. Apparently, it's an issue in the area. I've been without tv since friday. I want some form of financial compensation
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Jodie
(@jodii_ox) reported
from
Birmingham, England
Hi @virginmedia, according to your website there’s no broad band issues in the B23 area but there definitely is 🙃
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✿𝘓𝘢𝘥𝘺𝘑𝘢𝘪✿💙🤍🌟
(@BaggieBirdd66) reported
from
Birmingham, England
@virginmedia hi I need some help please. I need a box installed at my address and I'm hard of hearing so I find it difficult to use the phone. Is there any way I can book a engineer appointment online as that is easier for me. Thanks
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leo
(@leomountford4) reported
from
Birmingham, England
@virginmedia it can’t be that hard to fix 😭😭😭😭
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AJKearney
(@aquaticsmum64) reported
from
Aldridge, England
Hey @virginmedia Had a contract with you for years but the TV service is terrible. Called to sort - gave details including PW for account via auto system (all correct). Person said the name on my AC is different??? My bill is in my name! Left hanging on for 28 mins then cut off!
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Lynn Jolly
(@Linnyjolz62) reported
from
Birmingham, England
@virginmedia Held on for 45 mins on Friday and today. Was told there were "communication issues" on Friday and the guy I was speaking to said he'd call me back straightaway on my landline. He didn't. I tried again today to be told they couldn't access the system and that I should call again.
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Andrew Tatton 🔰 #GlazersOut 🔰
(@adtatton) reported
from
Wythall, England
@virginmedia poor doesn’t come anywhere near the description needed for the service you provide for a long term customer who simply needs the OLD Superhub 2ac router replacing. I simply need a replacement sent quickly but must wait for an engineer on Tuesday 4th January.
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Jodie
(@jodii_ox) reported
from
Birmingham, England
@virginmedia The internet is completely down, tried numerous restarts from the mains
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Chris Parkes
(@SurfWorks) reported
from
Kidderminster, England
@virginmedia I am trying to renew my media contract. I have been a Virgin customer since 2009. Any chance of getting someone to call me to sort this out?
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Ian Dunn
(@PrinciplePhoto) reported
from
Birmingham, England
@virginmedia Waited 1 hour online for the agent. Then she disconnected me. Absolutely awful service.
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Richard Anderson 💙
(@MrRichAnderson) reported
from
Kidderminster, England
@virginmedia Really poor service today. Loyal customer, since day 1 Spent over an hour on the phone and still paying a lot of money for equipment that doesn't work. Solution, just reset everything, switch it off and on again! Really??? TV box 8 years old! Not a valued customer.
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Pedro Oliveira
(@pedrofouruk) reported
from
Birmingham, England
I wanted to cancel my contract with @virginmedia but no ones answering the calls.. terrible costumer service. @MartinSLewis @virginmedia
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Lewis
(@ljb1875_) reported
from
Birmingham, England
Putin could blow up the virgin media headquarters and it wouldn’t make a difference to my wifi it’s that ****
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Paul McDonough
(@FleeDoubleE) reported
from
Halesowen, England
@virginmedia Get this page after I log onto my account page. Which I'm trying to log onto so I can do a service check. I've cleared the cache and tried from my laptop get the same outcome
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bradley Feller
(@bradfel) reported
@virginmedia No, just that It is a complex fault and they are working on it. I have intermittent service, but my point is that it will get fixed and then next week, it will go again. I don’t understand?
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mateo
(@mateo19371759) reported
Hi @virginmedia , moved house and was told our new service would would take 4-6 weeks for maintenance teams needed to do a pre-pull. After many lies and hours and hours waiting on your phone lines I’m now being told I have to wait another 6-8 weeks for a pre-pull and install
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Jess C.
(@abj_Jess) reported
Yo @virginmedia how can I tell you I’m leaving because of your terrible internet without phoning your terrible help centre? Or should I just stop paying you £56 a month and be done with it?
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Chris Doyle
(@chris_doyle86) reported
@virginmedia we were told that our self installation box was being sent today, cancelled our previous package so they didn't overlap. You text ON THE DAY to say there's an issue with suppliers. Can you not reactivate the previous boxes? Over an hour to speak to someone is a joke.
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MillerOnConsole
(@MillerConsole) reported
@virginmedia I posted of the forum a week ago, I had someone say they needed me to post my BQM and some other issue but had nothing back since
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Finklepepper
(@finklepepper) reported
@LSanders_Music @virginmedia We came soooo close to changing provider last month. I've been with Virgin (Blueyonder before them) for 30 years but the service dropouts are getting too frequent. We signed a new contract because of the TV and wifi failed again the very next day. Still no answer to my complaint
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Erik / Ashton_Akai
(@Ashton_Akai) reported
@virginmedia There is yeah. I was trying to understand why everything was working until engineers did something though. :p I was having no issues whatsoever and then just gone the minute they left.
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Kirsty McCann
(@Kmccann86) reported
@virginmedia not helpful when you finally speak to someone on the phone and they hang up on you before you can complete the package change.
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Virgin Help
(@virginhelp) reported
@Mary_BMac @Mary_BMac Hello, Mary. It's never nice to hear this. We have tagged @virginmedia who should be able to help. VH
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SH🎄RON
(@DoctorWarmflash) reported
@virginmedia An “issue” Clear as mud. I want to know how long it’s going to be like this so I’ve got time to switch suppliers before Christmas if necessary