Virgin Media Outage Report in Kingswinford, Dudley, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kingswinford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingswinford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Kingswinford, Dudley, England
The most recent Virgin Media outage reports came from the following cities: Smethwick, Birmingham, Redditch, West Bromwich, Dudley, Oldbury, Walsall, Kidderminster, Wolverhampton, Brierley Hill, Stourbridge, Halesowen and Bilston.
| City | Problem Type | Report Time |
|---|---|---|
 Smethwick |
Internet | |
| Birmingham |
Internet | |
| Redditch |
Internet | |
| West Bromwich |
Phone | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Kingswinford, England
Latest outage, problems and issue reports in Kingswinford and nearby locations:
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Casey Rain (aka S-Endz)
(@CaseyRain) reported
from
Birmingham, England
Causing me to drop out of a work meeting once every 10 minutes. Oh, and Virgin tried to blame it on my hardware? Except... My neighbour is seeing the EXACT same thing. This wasn't happening before the outage. @virginmedia why am I paying you lots of money for a spotty connection?
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Richard C. Bishop 🏃♂️
(@richardcbishop) reported
from
West Bromwich, England
@Damien_Clyburn @virginmedia They're appalling. I've had business version for 10 years. BT never miss a beat. Outstanding. Get rid of them.
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Ronnie Harris
(@redron1975) reported
from
Walsall Wood, England
@virginmedia guess what ********* your system is down again. Useless pricks.
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Steve Lees
(@measlewolf) reported
from
Dudley, England
@virginmedia I understand that your systems were down last night, which happens, but I’ve been on hold for 30 mins this morning. We have a text to say it’s resolved but it isn’t. I just need to speak to someone please.
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Satish Danny Paul
(@________Danny) reported
from
West Bromwich, England
@virginmedia I received my new 500+mps broadband only to get 6mps on my phone in my room. The Router is Terrible and cannot send the speed to devices via wifi. Not Good for anyone
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neil fleming
(@ThatNeilFleming) reported
from
Wolverhampton, England
@fesshole Imagine having virgin media - those poor kids
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derek(🕖❤️🔥samurai🇨🇳)
(@Dereklad) reported
from
Birmingham, England
Virgin media. Your internet broadband is down,we hope to have it fixed by 10pm.😣 Modern warfare 2 campaign day. And no internet.😢
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𝚋𝚎𝚝𝚑
(@beffycuk) reported
from
Dudley, England
@virginmedia Yes, and every-time it says no issue, when there clearly is! It interferes with everything, the hive, the tv everything! Really considering going elsewhere.
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🏴Simon Evans🏌️♂️
(@simonevans1973) reported
from
Birmingham, England
@virginmedia b42 is shocking supposed to have 200meg the #ManUtd Vs #thfc is **** like streaming on a ZXSPECTRUM
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Steve Lees
(@measlewolf) reported
from
Dudley, England
@virginmedia Yes, the fault dates back from the 25th August and hopefully a fix will be made tomorrow, if not an engineer is booked for next week. When I finally got through the team were very helpful
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Stephen Bennett
(@Stephen12857059) reported
from
Birmingham, England
Once again the Internet Orovider that claims to be the best @virginmedia, has an outage. I bet all my savings there would be significant kick back if the directors didn’t get paid, because the Lady dealing with their account cannot get online. Time has come for change #cancelVM
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iamscorchy
(@iamscorchy) reported
from
Wednesfield, England
@virginmedia No it doesn't feel hot it randomly starts the fan really loud and doesn't stop its on top of a cupboard not close to any walls ect it's cleaned still have the problem at least twice a week
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iamscorchy
(@iamscorchy) reported
from
Wednesfield, England
@virginmedia Experiencing issues in your area there is a technician in the area but still doesn't explain why my routers fans go really loud and disconnected from everything I have to keep resetting to get it back to normal then on top get "issues in my area" like always
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Steve Lees
(@measlewolf) reported
from
Dudley, England
@virginmedia I’m currently on hold. My mum is in her 70’s and waited in for an engineer only for them to send a text 10mins before to say you were coming in the 26th. The original appointment was the 21st and her TV service has been down for well over a week.
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iamscorchy
(@iamscorchy) reported
from
Wednesfield, England
Virgin media is literally dog! Worst thing I've done is keep renewing with you every year next year 100% going with bt! Forever dropping out reconnecting utter pointless meant to be 1gig complete waffle! @Virgin #virginmedia
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Hamps
(@F1Dweeb) reported
from
Redditch, England
Broadband not working folks and your site keeps crashing on 4g @virginmedia
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Steve Lees
(@measlewolf) reported
from
Dudley, England
@virginmedia afternoon. I’ve been on hold for 25 mins and when I finally got through the line went dead after security questions. My mum has been without her TV service for over a week. Last night an engineer was due by 6 o’clock and never showed. Another text stating the 26th
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Casey Rain (aka S-Endz)
(@CaseyRain) reported
from
Birmingham, England
Had an @virginmedia broadband outage on Sunday for 2 hours. Since then, connection so spotty that I'm getting 10 seconds of completely dropped packets followed by 20 seconds of slow-as-molasses ping times once every 10 minutes.
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dean condliffe 🏴
(@DeanCondliffe) reported
from
Birmingham, England
The day ends with a Y 🤝 Virgin media not working again
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jordy
(@jordyanslow1) reported
from
Dudley, England
@virginmedia any chance of an update regarding the outage in my local area regarding internet connection? It’s been down 2 days straight!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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lee marshall
(@marslee73) reported
@virginmedia I spent 2.5 hrs with your online chat trying to resolve you billing me for a service I didn’t have (Netflix UHD), you then credited my account but have suspended my Netflix even though it is included in my package. 5 times I have tried to call and resolve see pt2
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Dave Hale
(@DaveHal19006570) reported
@virginmedia My main point is that by clicking on the link to find out more, there is actually no information as the info bar is scrambled. So how DO I find out what the work is, and why service will be down so long??
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Jordan lee.
(@asdfghjordan) reported
@virginmedia i don’t know how you could possibly have it on your service page unless you would put it on every postcode across the country?
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Patrick Waggett
(@PatrickWaggett) reported
@virginmedia Yes several times. Cannot connect Service still down on broadband, wifi, tv wireless and wired.
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Conall Bullock
(@conallbullock) reported
@virginmedia After years of issue free service I have had an unexpected outage. Service checker confirms outage since 8am. Still waiting on a fix but just been told it's likely only tomorrow now. Smells like a bigger problem than Virgin Media are fessing up to.
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Hayley 💜✨
(@hayleystardust) reported
@virginmedia That there is a setting on his phone but we have sorted that. Still no luck. An engineer was our recently as issue with box near by so think it knocked it
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Adam Stewart
(@adamstewart466) reported
@virginmedia ordered a new contract yesterday and it is now saying parked. Phoned and was told an agent would give me a ring between 1-3. Rather concerning being a new customer. Any help ?
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Digger Gardner
(@gardner_digger) reported
@virginmedia I called that number and was told to wait 1 hour. Then was told to wait 3 hours. Shocking service as well as shocking customer service. 😡
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nicki coops
(@CoopsNicki123) reported
@virginmedia After 43 hrs on calls I've had it you still owe over 400 & still charging me 4 months later for tv we don't have and haven't had for 4 months yet had the cheek to charge 92 to cancel at the time.I suggest you check acct number 870873105 and call me
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Tom Burrill
(@BurrillTom) reported
@virginmedia Because they were sure based on the data you have, there it’s not an internet based problem, just a wifi based problem. When I asked to rebook then all the conversation about charging £25, which I wanted to speak to a manager about as I was not told about this last Wednesday.