Virgin Media Outage Report in Kingswinford, Dudley, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kingswinford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingswinford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Kingswinford, Dudley, England
The most recent Virgin Media outage reports came from the following cities: Oldbury, Walsall, Dudley, Birmingham, Cradley Heath, West Bromwich, Brierley Hill, Wolverhampton, Redditch, Rowley Regis, Smethwick, Bilston, Wednesbury, Halesowen and Willenhall.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Oldbury |
Wi-fi | |
| Walsall |
Internet | |
| Dudley |
Phone | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kingswinford, England
Latest outage, problems and issue reports in Kingswinford and nearby locations:
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Steve Arliss
(@SteveA_3) reported
from
Wolverhampton, England
And they expect me to be happy to wait until the 5th of december now? While still paying full price forbabaervice I cant use because they messed up @virginmedia seriously wtf!!
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Doonie
(@lorna_conway) reported
from
Redditch, England
@virginmedia Friday I booked an engineer as the WiFi on our hub keeps dropping. At the same time I upgraded my package. This includes tech help. Since Friday I've had no WiFi. I tried website chat but got dropped I've tried calling but was waiting too long. I'm getting bored!
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EA
(@K45TRO) reported
from
Birmingham, England
@virginmedia why is your broadband so awful?
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Steve Arliss
(@SteveA_3) reported
from
Wolverhampton, England
And @virginmedia want me to pay if I decide instead of the uncertainty i want to cancel it and get someone like @SkyUK or @BT installed that can actually provide the service you pay them for
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WalsallMatt #76TottersLane
(@walsallmatt) reported
from
Walsall Wood, England
DEAR VIRGIN MEDIA! SORT YOUR **** OUT YOU BUNCH OF TOSS RAGS!!!!
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Richard
(@TheRamblingElf) reported
from
Birmingham, England
@AksTailor @virginmedia When I had some issues like that I haggled a month or two of free Internet from Virgin until the issue was resolved. Convincing them to do that took an infuriating number of phone calls but it was a satisfactory outcome, I've stuck with them.
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I.Am.Chris.Imms
(@ChrisImms) reported
from
West Bromwich, England
@virginmedia any chance of some customer service? Installation booked for last Friday, engineer didn't show up... twice I've called and been hung up on. Complained via email, no response. Anyone want to tell me what's going on?
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Jennie O
(@cybilrat) reported
from
Wolverhampton, England
In these times where working at home essential @virginmedia one week before anyone can fix my internet which was fine before your maintenance
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Phil Campbell
(@PhilCampbell_) reported
from
Willenhall, England
@virginmedia Yes there's no issue on the checker. The connect app says it's fine except for a few times it's said the connection is poor. But 1mb some nights is ridiculous...
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Doonie
(@lorna_conway) reported
from
Redditch, England
@virginmedia It's not an issues according to the site. It's working on wired connections. I'll be looking for compensation after this. If the costomer tells you there's a problem then take their word they're the ones paying you, why would they spend money other than to get what they pay for.
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David_Preece
(@David_Preece) reported
from
Birmingham, England
@virginmedia Yet again my internet is down, just had half service for 2 months and it worked for 10 days now gone again... yet you still take full payment out my bank, I see this a theft...
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Phil Campbell
(@PhilCampbell_) reported
from
Willenhall, England
@virginmedia Not gonna keep calling. I also won't be paying for a service you guys can't be bothered to give me.
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Vicky Bloor
(@VickyBloor2) reported
from
Walsall Wood, England
@virginmedia any updates on internet connection in the Midlands 5 hours down now 😡
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Jo
(@Jod_69) reported
from
Birmingham, England
@virginmedia As per last message it says problem in area. It’s back working now (see time of initial mail). 4th time this week it’s been down for prolonged periods of time. Not good
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Steve Arliss
(@SteveA_3) reported
from
Wolverhampton, England
This is the exact reason I use the web chat!! To ensure conversation is saved on screenshots! So far today @virginmedia have been completely useless! Want me to pay for a service I'm not getting and they dont know when I will be able to get again
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Jo
(@Jod_69) reported
from
Birmingham, England
@virginmedia Broadband down again today 4th time this week. Really will have to rethink providers
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Matt Dudley
(@matttdudley) reported
from
Dudley, England
@virginmedia Supposedly had 1gig internet installed today but it appears you only brought the slow one with you! Top speed - 400mbps. Oh, and thank for cutting my call after 2 hours. #greatcustomerservice 😡
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Jo
(@Jod_69) reported
from
Birmingham, England
@virginmedia Yep just says problem in my area. Not helpful and is getting to be a pain tbh
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Phil Campbell
(@PhilCampbell_) reported
from
Willenhall, England
@virginmedia Still having issues. Was on hold for 1 hour 20 yesterday too and also got cut off...😑
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Mark
(@mraymond68) reported
from
West Bromwich, England
@virginmedia I have spent over 3 hours on the phone to you trying to get my broadband sorted and SIMON decides to cut me off!! Great customer service!! 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Fox Zero
(@TheLoneZer0) reported
@UkPrisoner I was ‘let go’ by Halfords after 10+ years service for getting a criminal record, then turned down by Aldi, wilko, mccolls, wickes, a company that does CS for virgin media and a few others that I can’t remember off the top of my head...
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Jacques Clapham
(@JacquesClapham) reported
Either you reply @virginmedia or I change service providers
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Kalee Diaper
(@kaleediaper) reported
@virginmedia Now I know whats it like to be on the end of the worst customer service I have had in years! Broadband is great but good luck if anything goes wrong #theydontcare #poorCS
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Alan Cox
(@EtchedPixels) reported
@virginmedia You are sending me threatening notes about hardware that was returned, you even claimed to send an engineer round to collect it (nobody did), and your phone staff put me on hold for 20 minutes and hang up. #virginmedia. You are an embarrasment to the virgin brand
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Cazz 💙
(@w_cazz) reported
@virginmedia I don’t think the forum will be able to tell me what’s wrong with EE service. You should be able to check if EE are doing work on my local mast as you wouldn’t need my account details for that. They did this for me last time
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Ultra Mugnus
(@mkn1ght) reported
from
Reading, England
@monstroso @virginmedia A problem we all have.
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Ali Kassem
(@aliko7) reported
@virginmedia hello. I'm having trouble with my virgin media account and it has not been resolved for over 6 weeks after long hours of calls to your customer services and online chat team. Please help.
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Sreekanth G
(@sgaddamanugu) reported
@virginmedia You have been sorry many times in the past but the (pathetic) service does not change. There is nothing else you can help with.
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Alan Cox
(@EtchedPixels) reported
@Sealjay_clj @virginmedia Same experience here - they closed the complaint claiming they tried to call but no call and no logged missed call. Then they closed the complaint about the complaint without even responding #virginmedia
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Jontis
(@_Jontis_) reported
@virginmedia Hi, I need some help in regards to setting up a mobile sim card with you guys, as im swapping from @EE to you, I have a PAC code and we also have a virgin media account already.