Virgin Media Outage Report in Kingswinford, Dudley, England
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The latest reports from users having issues in Kingswinford come from postal codes DY6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kingswinford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingswinford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Kingswinford, Dudley, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Brierley Hill, Wednesbury, West Bromwich, Walsall, Wolverhampton, Willenhall, Dudley, Kingswinford, Redditch, Smethwick, Kidderminster and Stourbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Oldbury |
Internet | |
| Birmingham |
Wi-fi | |
| Oldbury |
Internet | |
| Birmingham |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Kingswinford, England
Latest outage, problems and issue reports in Kingswinford and nearby locations:
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John
(@jfrncs_) reported
from
Birmingham, England
@virginmedia Hi, I have now tried unsuccessfully for 12 hours to use the WhatsApp service as again it goes around in circles if I am not immediately available. The number you helpfully provided hangs up after sending a link… please advise how I talk to someone about my account.
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
Fed up of these “intermittent” problems with my @virginmedia broadband.
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Dani Grim
(@RefinedSavage) reported
from
Dudley, England
Seems like @virginmedia is completely down in our area, I can't even access their support site to log a problem. Also it appears that @O2 is having some sort of issue, my mobile data connection is so slow that royal mail could be a viable messaging alternative.
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Andy Newton
(@NewtonAndy) reported
from
Dudley, England
@Niknaklady1 @virginmedia Oh dear. That's what made me think the problem may not be virgin, if you've got signal on another set. Hope you get it sorted 👍
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ch Saqib
(@saqibsvideos) reported
from
Birmingham, England
@virginmedia They haven't called me yet that's how bad you're
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tarun
(@tarun65170952) reported
from
Birmingham, England
@virginmedia Im getting slow speeds on my broadband. My package is volt and which should be 250mbs im getting less that half of that. Please ask your team to look into this
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Stuart McCullagh
(@stumccullagh) reported
from
Birmingham, England
@virginmedia I’m going to but I know I won’t get anywhere anyway the customer never gets anywhere
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
@virginmedia Hi, I’m getting around 80mpbs now, should be 350 though, when I try and test it says there’s a problem in the area, but no further information
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ch Saqib
(@saqibsvideos) reported
from
Birmingham, England
@virginmedia Sending me over bill again and again n customer service is even more worst
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@eerosupport hi. I have a Eero 6+. If I connect it to @virginmedia 1gbps service, will I get 1gbps?
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Marianne Sommerville 🌻
(@MariannexS) reported
from
West Bromwich, England
@virginmedia red button for the football not working again. @SkySports
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
@virginmedia It’s on both WiFi and wired. At this present moment I’m unable to get ANY network from the router on both.
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Howard Martin 🇺🇦🇪🇺
(@HJMKent) reported
from
Kidderminster, England
@virginmedia You have just repeated, word for word, the last tweet you sent me, to which I replied! Pointless trying to have any conversation with @virginmedia because it just goes round in circles! The most appalling customer services in UK in my experience! No more tweets from you, please!
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Shelly
(@shelleex5) reported
from
West Bromwich, England
@virginmedia red button not working again!! @skytv, does yours work? #FedUp missing baggies after my shift 😪
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Kiel
(@k1El_w) reported
from
Birmingham, England
@virginmedia @YodelOnline your ability to deliver equipment is shocking!!! The customer service you provide is even worse!!!
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Stu Jones
(@StuJonesMusic) reported
from
Kidderminster, England
Hi @virginmedia, I am in Kidderminster, Worcestershire (DY11) and my Virgin Media broadband connection is very poor this week. I have checked your website & apparently there are no issues in my area. I have also restated my access point/router twice but no improvement.
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Pretentious Opinions
(@OpiniatedOne1) reported
from
Walsall Wood, England
@virginmedia its nice you’re offering new customers ridiculously cheap deals but charging prices through the roof for an inferior service for a customer of nearly 20 years #CostOfLivingCrisis
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ch Saqib
(@saqibsvideos) reported
from
Birmingham, England
Rubbish network is @virginmedia can't recommend to anyone one of the worst customer service
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ch Saqib
(@saqibsvideos) reported
from
Birmingham, England
@virginmedia I did, and told them everything what's been happening they goes we will sort out and I still getting emails from virgin I don't know why and problem is still there and bill getting delayed which I been told them about that and its keep happening since January
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Stuart McCullagh
(@stumccullagh) reported
from
Birmingham, England
@virginmedia But when a contract is agreed like a mortgage or a fixed energy deal surely the agreement should last the full term. I’ve had issues since September & been told I can’t leave due to being under a contract so why should my costs go up when I’ve got an agreement in place until Dec
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Reeves Do Travel
(@ReevesDoTravel) reported
@graveneycl any luck getting compensation from @virginmedia for the Internet outage - fault F010447776? I tried but they said not eligible as it didn't fit the criteria! Lol
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Simon
(@Simon_ster) reported
Hi @virginmedia what are your contractual and regulatory obligations to customers that want to cancel? I've been ignored for more than 24hours and cannot keep committing time to your terrible service.
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Jay Ward-Carroll #FBPE #RejoinEU
(@JWard_Carroll) reported
@virginmedia This reply is completely irrelvent. I am not taling about MObile pricves, but the price for my broadband, tv and landline...you didnt even read the tweet, just gave some pre-parared answer, this means I'll be leaving @Virginmedia after being a customer for almost 20 years.
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Ian McWilliams
(@macaz1977) reported
@virginmedia Hi, im chasing up on an issue i have had. I am still waiting to hear back from VM and its been over a week. im getting passed about again and getting absolutely nowhere. please can someone help me.
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Daz
(@CockneyDazza) reported
@virginmedia I didn't come here first. I have tried to speak to someone at Virginmedia for most of the day. Maybe if I go through to payments first. Someone may answer. 🤨 your products good but your customer service has been poor for years and getting worse
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Ian McWilliams
(@macaz1977) reported
@virginmedia please can someone help me ?
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Ian McWilliams
(@macaz1977) reported
@virginmedia was told my case was being looked into and that my call was being listened back by a manager, they would contact me on Monday with an answer. Its now Friday and i have a disconnected sim with no signal... how on earth can i speak to anyone? This is driving me insane.
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Gavin Gardner
(@gavinngardner) reported
@virginmedia your customer service is appalling. Told I was being put on hold and he put the phone down on me. Stop adding packages without my consent.
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Bournville Village Trust
(@BVTNews) reported
@samyidcharteris @edfenergy @virginmedia Hi Samantha, I'm sorry that you're unhappy with the letter you received from us about the rent review. If you could send us a DM with your contact details, I can refer you to our Money Matters team to see what support may be available to you. Thanks, Claire
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Dyer
(@ZeusDyer) reported
@virginmedia absolutely shocking service. Massively regretting moving from BT. Customer service is virtually non exixtent. Apparently it would cost me £8 per month to be able to get WiFi upstairs in my house (1 ceiling and 5m) would recomend again anyone using VM