Virgin Media Outage Report in Kingswinford, Dudley, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kingswinford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingswinford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 23: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Kingswinford, Dudley, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Wolverhampton, West Bromwich, Oldbury, Dudley, Walsall, Redditch, Wednesbury, Bilston, Smethwick, Willenhall, Rowley Regis, Halesowen, Stourbridge and Brierley Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Wolverhampton |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kingswinford, England
Latest outage, problems and issue reports in Kingswinford and nearby locations:
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Satish Danny Paul
(@________Danny) reported
from
West Bromwich, England
@virginmedia i logged another complaint 1 to 2 weeks prior and heard nothing back. i was advised by cust service a month ago not to log a formal complaint and log an internal complaint instead
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𝕔𝕙𝕒𝕣𝕝𝕠𝕥𝕥𝕖🧸
(@charlwalden) reported
from
Halesowen, England
@virginmedia how am I supposed to book an engineer? There are issues with the quick start installation I have and need an engineer to set it up for me
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Steve Lees
(@measlewolf) reported
from
Dudley, England
@virginmedia Yes, the fault dates back from the 25th August and hopefully a fix will be made tomorrow, if not an engineer is booked for next week. When I finally got through the team were very helpful
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Stuart Henley
(@HenleyStatic) reported
from
Halesowen, England
@virginmedia footy on BBC1 through virgin box about 5 minutes behind tonight. Not good service
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Satish Danny Paul
(@________Danny) reported
from
West Bromwich, England
@virginmedia Hi, after raising 2 complaints for being missold my contract, no investigation done by virgin, no outcomes received. i am now bing asked to request my data (dsar), investigate the issue myself listenening to the recordings and send proof to virgin to review. shocking cust service
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iamscorchy
(@iamscorchy) reported
from
Wednesfield, England
@virginmedia No it doesn't feel hot it randomly starts the fan really loud and doesn't stop its on top of a cupboard not close to any walls ect it's cleaned still have the problem at least twice a week
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Stephen Bennett
(@Stephen12857059) reported
from
Birmingham, England
Once again the Internet Orovider that claims to be the best @virginmedia, has an outage. I bet all my savings there would be significant kick back if the directors didn’t get paid, because the Lady dealing with their account cannot get online. Time has come for change #cancelVM
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𝚋𝚎𝚝𝚑
(@beffycuk) reported
from
Dudley, England
@virginmedia Yes, and every-time it says no issue, when there clearly is! It interferes with everything, the hive, the tv everything! Really considering going elsewhere.
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Satish Danny Paul
(@________Danny) reported
from
West Bromwich, England
@virginmedia I called cust serv today after logging complaint on 26th Nov and hearing nothing back. cust serv asked me to request my data and voice calls. listen to it myself and then send proof of being missold a contract/virgin error, so virgin can then resolve the matter and complaint
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
Mad that I pay £71 a month for 350mbps a month for @virginmedia for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area??
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neil fleming
(@ThatNeilFleming) reported
from
Wolverhampton, England
@fesshole Imagine having virgin media - those poor kids
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iamscorchy
(@iamscorchy) reported
from
Wednesfield, England
Virgin media is literally dog! Worst thing I've done is keep renewing with you every year next year 100% going with bt! Forever dropping out reconnecting utter pointless meant to be 1gig complete waffle! @Virgin #virginmedia
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
Mad that I pay £71 a month for 350mbps for @virginmedia Broadband for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area?
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Steve Lees
(@measlewolf) reported
from
Dudley, England
@virginmedia I understand that your systems were down last night, which happens, but I’ve been on hold for 30 mins this morning. We have a text to say it’s resolved but it isn’t. I just need to speak to someone please.
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iamscorchy
(@iamscorchy) reported
from
Wednesfield, England
@virginmedia Experiencing issues in your area there is a technician in the area but still doesn't explain why my routers fans go really loud and disconnected from everything I have to keep resetting to get it back to normal then on top get "issues in my area" like always
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Richard C. Bishop 🏃♂️
(@richardcbishop) reported
from
West Bromwich, England
@Damien_Clyburn @virginmedia They're appalling. I've had business version for 10 years. BT never miss a beat. Outstanding. Get rid of them.
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Satish Danny Paul
(@________Danny) reported
from
West Bromwich, England
@virginmedia I received my new 500+mps broadband only to get 6mps on my phone in my room. The Router is Terrible and cannot send the speed to devices via wifi. Not Good for anyone
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hayley chapman
(@haychapperz) reported
from
Birmingham, England
@virginmedia what is going on B31 5 still without Broadband & TV from 11am and now being told fix is 12pm tomorrow. I have been unable to work all day & now problem is going in to tomorrow. This is unacceptable & I hope refunds for loss of service will be applied to all accounts.
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Chris Psaras
(@chrispsaras) reported
from
Dudley, England
@virginmedia no broadband since yesterday afternoon, told engineers were on route but still no update. Your offshore call centre is also unhelpful and not able to offer any further information. Please can you help?
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MJP - mastodonapp.uk/@mrmjprice
(@mrmjprice) reported
from
Birmingham, England
@virginmedia Async live chat (WhatsApp) sucks as you let me text you with a problem, let it sit for hours, then close it down if I don’t reply within 5 mins and repeat. I’ll just ignore all the comms.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dan
(@ProperGibberish) reported
@virginmedia And please don’t you dare tell me to check my equipment when down detector is showing over 60,000 reports in the last 50 minutes
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Rob ******
(@Hooksy66) reported
@virginmedia hi. Everything urging has gone off again and can’t access the website from a mobile. Any idea when service will be back
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Andrew Morris
(@AndrewM74087659) reported
@virginmedia internet is still down please help
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Amy Louise Dubber
(@bcafc_amylou) reported
@virginmedia Any update as it’s still down
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Verified Jedi
(@LoZeno) reported
@virginmedia @massrossini1 That's bull. The service was restored this morning, but it's back to being interrupted. Stop lying.
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Megan Theresa
(@Theaterlandgeek) reported
@virginmedia Internet has gone down again. At least in the WA12 9TN area. This is getting ridiculous especially for those working from home. Please sort it as soon as possible.
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Phil Waller
(@Davejones0305) reported
@virginmedia What is going on? Down again!
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Geoffrey Armstrong
(@Gaarmstrong318) reported
@realbear39 @virginmedia @repeatall I wouldn’t waste your breath buddy, virgin are a complete shower of shite, I’ve had repeated issues with my line for months every time I log a ticket they remotely reboot the router and claim fixed when it’s actually not. I’m moving to sky this week after the 33% price hike
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Lisa Dray
(@LisaDD) reported
@virginmedia Why is broadband down again???
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🔞DivineMissDeviant - I Stand With Ukraine
(@DeviantDomme) reported
@virginmedia I see you are increasing your prices this month. Well until you can provide the service we are paying you for, you can whistle for the extra! #virginmedia