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Virgin Media outages and service status in Kingswinford, England

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Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Kingswinford, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Apr 13, 9:47 AM GMT+1.
  • 56% Internet (56%)
  • 26% Wi-fi (26%)
  • 10% Total Blackout (10%)
  • 4% TV (4%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kingswinford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingswinford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kingswinford, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Walsall, Oldbury, Halesowen, Brierley Hill, West Bromwich, Streetly, Smethwick, Wolverhampton, Dudley, Wednesbury, Bilston, Willenhall, Rowley Regis, and Stourbridge.

CityProblem TypeReport Time
Birmingham Total Blackout 23 hours ago
Walsall Wi-fi 1 day ago
Birmingham Internet 1 day ago
Oldbury Internet 1 day ago
Birmingham Internet 2 days ago
Oldbury Internet 2 days ago

Nearby cities with recent reports

Birmingham

24 recent signals

23 hours ago
Oldbury

6 recent signals

1 day ago
Walsall

2 recent signals

1 day ago
Halesowen

1 recent signals

2 days ago
Brierley Hill

1 recent signals

3 days ago

Community Discussion

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Virgin Media Issues Reports Near Kingswinford, England

Latest outage, problems and issue reports in Kingswinford and nearby locations:

  • NickHickey84
    Trickie Dickie (@NickHickey84) reported from Bradmore, England

    @virginmedia a customer of yours for years. Had a cpi increase letter to say leave with out penalty. Competitor massively cheaper than you for faster speeds. Only to be told by a colleague I have to pay £110 to leave today?

  • Andraay
    Andraay Leung (@Andraay) reported from Birmingham, England

    @virginmedia having issues with Wi-Fi at home and your websites including the one on service status checks are not loading? As a result I can’t even report the problem.

  • measlewolf
    Steve Lees (@measlewolf) reported from Dudley, England

    @virginmedia afternoon. I’ve been on hold for 25 mins and when I finally got through the line went dead after security questions. My mum has been without her TV service for over a week. Last night an engineer was due by 6 o’clock and never showed. Another text stating the 26th

  • lvwlvs
    LVWLVS (@lvwlvs) reported from Cheslyn Hay, England

    @virginmedia Everything is running fine then my devices can’t connect. It takes me switching the router off at the wall and on again for the connection to reestablish itself. First world problems but it’s a pain when I’m working upstairs and the router is downstairs. And it should just work!

  • measlewolf
    Steve Lees (@measlewolf) reported from Dudley, England

    @virginmedia Yes, the fault dates back from the 25th August and hopefully a fix will be made tomorrow, if not an engineer is booked for next week. When I finally got through the team were very helpful

  • measlewolf
    Steve Lees (@measlewolf) reported from Dudley, England

    @virginmedia I’m currently on hold. My mum is in her 70’s and waited in for an engineer only for them to send a text 10mins before to say you were coming in the 26th. The original appointment was the 21st and her TV service has been down for well over a week.

  • shelleex5
    Shelly (@shelleex5) reported from West Bromwich, England

    @virginmedia red button not working again!! @skytv, does yours work? #FedUp missing baggies after my shift 😪

  • Stephen12857059
    Stephen Bennett (@Stephen12857059) reported from Birmingham, England

    @virginmedia Nobody has called me and the WhatsApp chat is very frustrating and not dealing with the issue. This is very simple, I was sent contract paperwork with an agreed monthly fee of £86.75. Why have I paid two months of excessively higher payments. I should have left VM

  • OpiniatedOne1
    Pretentious Opinions (@OpiniatedOne1) reported from Walsall Wood, England

    @virginmedia its nice you’re offering new customers ridiculously cheap deals but charging prices through the roof for an inferior service for a customer of nearly 20 years #CostOfLivingCrisis

  • lvwlvs
    LVWLVS (@lvwlvs) reported from Cheslyn Hay, England

    @virginmedia That was the first thing I tried but nothing happened. It’s only when I power off at the wall, wait a minute then power on that it changes. Right now it’s working fine but this has been a recurring problem this week.

  • redron1975
    Ronnie Harris (@redron1975) reported from Walsall Wood, England

    @virginmedia Right then fools. How many times do I need to contact you to tell you how bad our internet is? I am so fed up with this service and wouldn't recommend you to my worst enemy. I cant wait to get service from someone reliable. Clowns

  • RefinedSavage
    Dani Grim (@RefinedSavage) reported from Dudley, England

    Seems like @virginmedia is completely down in our area, I can't even access their support site to log a problem. Also it appears that @O2 is having some sort of issue, my mobile data connection is so slow that royal mail could be a viable messaging alternative.

  • saqibsvideos
    ch Saqib (@saqibsvideos) reported from Birmingham, England

    @virginmedia Sending me over bill again and again n customer service is even more worst

  • nealesj
    Simon Neale (@nealesj) reported from Swindon, England

    @virginmedia Dear ‘RP,’ I find your tone unacceptable. I don’t care how many times you’ve had to repeat the statement; customers are paying for a service they’ve not been getting, so dial down your level of obnoxiousness please.

  • AdieJAMster
    Adie Hughes (@AdieJAMster) reported from Swindon, England

    @virginmedia Internet has been down again for the whole night. When I spoke to you about the recent last 6 times it’s been down you said there was no issue! Looks like whole of UK was down now yet our bills go UP & UP & UP! #virginmedia

  • jot_shoker
    Jot Shoker (@jot_shoker) reported from West Bromwich, England

    I purchased @virginmedia high speed wifi but they are not giving a proper service We are totally frustrated

  • EvanD
    Evan Davis (@EvanD) reported from Birmingham, England

    @eerosupport hi. I have a Eero 6+. If I connect it to @virginmedia 1gbps service, will I get 1gbps?

  • BeardPunk
    Beard Punk (@BeardPunk) reported from Birmingham, England

    @virginmedia any updates on the VPN issue?

  • scbadham
    Scott badham (@scbadham) reported from West Bromwich, England

    @virginmedia really disappointed in the service lately all it does is keep dropping. I’ve had no Internet services for the last hour again the fourth time this week and it’s still not working

  • ThatNeilFleming
    neil fleming (@ThatNeilFleming) reported from Wolverhampton, England

    @fesshole Imagine having virgin media - those poor kids

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • CP1861
    MJC (@CP1861) reported

    @virginmedia my account has now been locked for 3 months and therefore I’m unable to watch virgin tv go, one of the main reasons I’m your customer. I’ve phoned your customer services 7 times now and spent numerous hours on the phone speaking to your staff and on hold.

  • formerprisoner_
    Reformed Prisoner (@formerprisoner_) reported

    @virginmedia 2/2 cont… ombudsman. You constantly failed to deliver a service, made constant promises and failed to deliver on them, so you were left with no choice but to agree to the cancellation. You are quite comfortably the worst broadband provider I have ever come across.

  • PHILROOKS
    just me (@PHILROOKS) reported

    @sharonmariahall @virginmedia It's not @virginmedia I find the issue, it's the poor customer service. I cannot understand how a CEO doesn't see all the bad reviews and do something about it.

  • cripps_alan
    Alan Cripps (@cripps_alan) reported

    @virginmedia do you ever listen to to your own customer service recorded messages ? They are awful ! Totally unclear what we are expected to do to restart service ! . And why does your customer service team not start until 8am when they are based in India ? Makes no sense

  • LJHolden1986
    Leighton J Holden (@LJHolden1986) reported

    @virginmedia I need some help. I have had an O2 SIM card tagged onto my WiFi account. I never wanted this but I was told that I could just throw this away and not use it. I am now being charged £7.50 per month for absolutely nothing. Can you please advise on how I deal with this?

  • wiltshiregal
    Sarah 😍💕 (@wiltshiregal) reported

    @virginmedia why is it so hard to speak to anyone. Received a new hub on Saturday, I've received an email to say old one stops working after 5 days!!! I can't get it fitted that quickly. Please help

  • CraigA3
    Craig Aldridge (@CraigA3) reported

    @virginmedia I have messaged you team online, replied to their emails and tried calling. But your team told me my package wouldn't change as I moved home then have sent me a contract for 4x as much and then decided to not pass security with me to fix. It's an evil scam

  • Gertrudemo81
    Andrea (@Gertrudemo81) reported

    @virginmedia Hi. We are having broadband issues in our area. It says fixed date 17th April. Surely that can’t be right? A week away to fix it??

  • timmorr17294439
    tim.. (@timmorr17294439) reported

    @GreyBlackstone @virginmedia mine went down 350 mb didn't have to ask got email followed link boom cheaper deal ..

  • maurice_1960
    ex999 🇬🇧 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@maurice_1960) reported

    @virginmedia @misselledee Do you think that no service might mean the Internet page might not be available