Virgin Media Outage Report in Kingswinford, Dudley, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Kingswinford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingswinford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Kingswinford, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Walsall, Wolverhampton, West Bromwich, Dudley, Wednesbury, Bilston, Smethwick, Willenhall, Rowley Regis, Halesowen, Stourbridge, and Brierley Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Internet | 5 hours ago |
|
Oldbury
|
Internet | 6 hours ago |
|
Birmingham
|
Internet | 8 hours ago |
|
Birmingham
|
Internet | 1 day ago |
|
Birmingham
|
Internet | 1 day ago |
|
Birmingham
|
Wi-fi | 1 day ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kingswinford, England
Latest outage, problems and issue reports in Kingswinford and nearby locations:
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🐺Wolfish (@unit_1974) reported from Birmingham, England@_mark13 @virginmedia Their customer service is virtually non existent! We are just money to them.
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baggy (@_baggyaaron) reported from Birmingham, England@virginmedia fuming. Just been in his for half hour for someone to end the call as soon as they pick up. Awful service
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Nas Mahmud (@M5Mahmud) reported from Birmingham, England@SkyUK Just like to say compared to @virginmedia and @bt_uk your customer service is absolutely SHITE!
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tonymartin (@tonymartin82211) reported from Birmingham, EnglandShocking telephone customer service from @virginmedia yet again, what a totally rotten organisation😕.
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Jack Turley (@mastergamelad) reported from Dudley, England@virginmedia You're call centers are terrible. Just got hung up on. having miss calls and rmails about "money i owe" which i do not. get back to me asap.
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Sarah James (@gmb_sarahjames) reported from West Bromwich, England@virginmedia major loss of service 2 days now on broadband and tv, can anyone explain why please. Happy to send details via DM
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mo4g (@mo4g_777) reported from West Bromwich, England@virginmedia once again your stupid phone line has stopped - do you not have water proof cabinets or some thing always a prob in bad weathe
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🐺Wolfish (@unit_1974) reported from Birmingham, England@Matey30 @virginmedia Nothing less than I’ve come to expect from them. Service has been so bad which is why we’ve left their tv service. Had to keep the broadband for now due to limitations of other local providers. Now watching freeview…
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mo4g (@mo4g_777) reported from West Bromwich, England@virginmedia ffs once again your stupid phone line isn’t working - B42
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Justin Osborne (@O5BORNE) reported from Dudley, England@virginmedia Just had a text message from your team to say the Broadband issue is now fixed - it isn’t ! 😡
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mo4g (@mo4g_777) reported from West Bromwich, England@virginmedia sick to death of constant issues with your phone line perry barr - i nighthawk leave and go to bt
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Matt Smith (@MattyladKRO) reported from Birmingham, England@virginmedia If they ring again I will cancel
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Matt Smith (@MattyladKRO) reported from Birmingham, England@RacingTV Unless you’re a @virginmedia customer where you cannot have any discounts and have to still watch @SkySportsRacing in neandatholic pics with no HD despite “promises” for 18 months it gonna abe available “ soon”
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Sharon Baker (@DixeyBaker) reported from Birmingham, England@virginmedia I appreciate your reply and I've done everything - its says no issues in the area but it said that yesterday and there was - I've had wrong service text come thru and all sorts- it's just not good enough
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🐺Wolfish (@unit_1974) reported from Birmingham, England@virginmedia Bit pointless now. As are you customer service team whenever I call, which is half the reason we cancelled! 😠
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Justin Osborne (@O5BORNE) reported from Dudley, England@virginmedia Yes,rebooted hub plenty of times. Lights flashing randomly. Registered for text service for service issues and just received one saying useage outing registered and est repair time now 26/09/19.another 2 days of problems. This affects my work at home. Need to cancel and go to Sky
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Justin Osborne (@O5BORNE) reported from Dudley, England@virginmedia No difference at all when hub rebooted, Broadband still off and no way of getting through to your teams either by phone or via website to report ‘total lack of connection ‘ ! REALLY BAD CUSTOMER SERVICE. 😡
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Mr C 🦁 (@Dav3yAvFc) reported from Dudley, EnglandDont you love. Being on hold to @virginmedia .. for 27 minutes to finally get thru. To then be told your bill has doubled because your contract expired. Then to have the phone put down on you 😂😂😂😂😂
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Sharon Baker (@DixeyBaker) reported from Birmingham, England@virginmedia Broken again this morning after being ok eventually yesterday - managed to get through on the phones as it's still early - they are now checking and its been escalated and an engineer booked for Monday - progress of sorts!
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B' (@s_badruddin) reported from Birmingham, England@heenamajeed @virginmedia We have the same problem 🙄 ALWAYS!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie Lancaster (@jbomber01) reported@virginmedia I joined you 18th December but there was a problem with my connection which meant it wasn't working until the end of the month after a technician visit. I have checked my first bill and you are charging me from the 18th when I didnt have a functioning service!
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Andy Campbell (@andycampbell87) reported@virginmedia been trying to get a response for 4 weeks. Never get through on the phone and you refuse to answer any emails. Awful customer service. Maybe I should stop paying my bill. You will contact me quick then!
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Cordelia74 (@Cordelia741) reported@virginmedia How do I have nut issues addressed if there is no email? What is the telephone number?
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JimJaam (@JimJaamPlays) reported@virginmedia I follow it through the broadband section. All it does it runs through diagnostics for internet being down. I can’t get through to anyone
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Cordelia74 (@Cordelia741) reported@virginmedia Phone line has not worked at all for over a year. Subscription channel not playing despite being subscribed and charged. Intermittent Broadband. First two issues my main concern. I have been charged in full despite reporting this issue several times for over a year
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Valerie 🇬🇧🤝🇺🇸 🏴🤝🏴 (@TykeTalking) reported@Rikmat @tonydr0 @virginmedia Poured water on it myself. I went to check if there was any permanent damage and from what I could see there isn't.
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Di Fearn (@Difearn) reported@virginmedia please please please can you fix the internet issues in De21 as soon as possible - it’s essential for my daughter studying for GCSEs online and I can only work from home if it is fixed -or will have to take time off unpaid! Don’t need any more stress at the minute!
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Iain Stewart (@iaintkd) reported@virginmedia how do I report a fault without having to phone? Hub4 with red ring and reporting no RF signal, although your status page claims no issues in area?
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DankeLee (@DankeBear) reported@virginmedia you are still billing me for my phone line even though I cancelled it a few months ago. I have contacted you several times. Please cancel it and refund me all money charged.
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John Naylor (@JohnNay02908827) reported@afneil I hope this gets noticed. I was really looking forward to watching GB News but there are hurdles! Where I live, Freeview has 16 channels, Virgin Media are miles away and I'll never subscribe to Sky. I do have Freesat though. Any chance of launching on that platform?