Virgin Media Outage Report in Kingswinford, Dudley, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kingswinford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingswinford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Kingswinford, Dudley, England
The most recent Virgin Media outage reports came from the following cities: Wolverhampton, Birmingham, Wednesbury, Oldbury, West Bromwich, Dudley, Bilston, Smethwick, Redditch, Walsall, Willenhall, Rowley Regis, Halesowen, Stourbridge and Brierley Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Wolverhampton |
Internet | |
| Birmingham |
Phone | |
| Birmingham |
Internet | |
| Wednesbury |
Internet | |
| Birmingham |
Total Blackout | |
| Oldbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kingswinford, England
Latest outage, problems and issue reports in Kingswinford and nearby locations:
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Leanne
(@hiltonleanne79) reported
from
Birmingham, England
Does anybody actually work at @virginmedia Customer Services! Have been on hold for over 20 mins on phone and is the second time I’ve had to call, no response on messaging either! Can anyone from @virginmedia assist before I raise this further with CEO @TomMockridgeVM
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Dr Emma Neachell
(@thephdrunner) reported
from
Birmingham, England
@MrCMorley @virginmedia If it’s anything like the ongoing outage in Four Oaks they won’t bother to contact you. I checked they had my correct details and I’ve had no updates. I’ve now cancelled my contract.
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mark shaw
(@markshawnwo) reported
from
Birmingham, England
@virginmedia internet down in Birmingham checked with reported issues and not known anything else reported it
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§↯mØn
(@scgough) reported
from
Birmingham, England
Anyone else experiencing DNS issues for certain sites. UK based. I’m getting unresolved errors via virgin media net but ok via mobile data. #dns #networking
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tonymartin
(@tonymartin82211) reported
from
Birmingham, England
@virginmedia up to their scams again and when you get through all the button pressing on the phone and are past from one to another then when you start asking questions they hang up .
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Jordan Taylor 🎗️
(@JTaylor69) reported
from
Madeley, England
@EE Hi Mark. In the last few months, signal has been on and off like a yoyo, with total downtime last week which made working from home difficult. @virginmedia also died too, so wasn't a great day 😅 Other half uses Voxi and had no issues with connectivity.
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Tariq Khan
(@TeeKhan84) reported
from
Birmingham, England
@virginmedia problems with my phone line in B9 Birmingham.
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@BankerJase @virginmedia I’ve yet to deal with a Virgin Media team that provide decent customer service. Which is why I’ve given up on TV/Telephone. Broadband will only last if they maintain a service.
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@ChrisScottBtn I’m fed up of this process year on year with an ongoing problematic service. Three complaints, two left unanswered. And then the onus is on you to chase! I cannot be bothered with them anymore. That’s the level customer service I’ve come to expect from @virginmedia now.
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Liam O'Gorman
(@gorman_wba) reported
from
Walsall Wood, England
@virginmedia Your an absolute joke of a company, you charge me £50 a month for broadband and it hasn’t worked for the last 2 months, 4 people in our street have the same problem but yet when an engineer comes out they claim they’ve fixed it when they havent,sort it out,disgrace.
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Dr Emma Neachell
(@thephdrunner) reported
from
Birmingham, England
@MrPaulTreadwell @virginmedia @Ofcom I’ve just spoken to a very rude lady in retentions. Have been lied to, apparently I was on the internet all day yesterday, I was in the office.
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Ash Corbett-Collins
(@corbettcollins) reported
from
Birmingham, England
@gaz112 @virginmedia That'll be the same @virginmedia that sends passwords out by post, complete with other sign in information. They're pretty much a joke at this point.
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@Poxo01 We have been battling rising costs and poor service with @virginmedia for years. Have argued down the contract repeatedly due to issues. Just got the internet and home control stable again and then get another price increase letter. Fed up with them.
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Dr Emma Neachell
(@thephdrunner) reported
from
Birmingham, England
@stephanemassey @VirginMediaCorp You should leave Virgin Media, I can pretty much guarantee the service won’t improve and you’ll be left with no internet on a regular basis.
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@virginmedia I’ll try texting. I only have 1 bar of signal
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@virginmedia It’s only been in the past few weeks that it’s gotten so bad. I was getting updates 2 weeks ago from @EE saying they were doing work in my area, but have heard nothing since. Shame you don’t have wi-fi calling
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Caroline Durbin
(@acroline) reported
from
Birmingham, England
@virginmedia utterly appalling customer service once again. 15 minutes on hold to cancel a contract miss-sold to me.
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Stuart Cockerill
(@licklemouse) reported
from
Birmingham, England
@virginmedia tremendous service had problems with my tv service for 3 weeks now which you still haven’t sorted and now you put my bill up and to try and sort it all out I’ve now been on hold for an hour shocking
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Caroline Durbin
(@acroline) reported
from
Birmingham, England
@virginmedia Nonsense. If you valued me as a customer I would not have gone through 3 months of unanswered calls and when I did speak to staff- accusations of lying. Check your records before cut and pasting bland replies.
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Gary Webber
(@gjw1603) reported
from
Birmingham, England
@virginmedia Price rises, overseas call centers, the time spent on the phone listening to the nausiating voice. Suggest you look at social media and learn about your shocking reputation and customer service. Im out !!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rol Cooke
(@carocooke) reported
Worst customer service of any WiFi provider in the U.K. @virginmedia cant wait to never ever ever use you again :)))))))
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alicia🍍
(@devalicia) reported
At 49 min I get connected to an Indian call centre which is the wrong department having been forwarded there from previous mobile “switching” dept (that’s the option I selected) which was not switching but someone trying to sell me handsets😖 #virginmedia appalling service
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Jenny
(@jennyonaboat) reported
@virginmedia So tried that, and it was just a bot spitting the same message over and over again... Is there a way someone from support gets in touch with us directly? We've been trying to solve this issue for months now. thanks
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Toby Oliver
(@tobyoliver791) reported
@virginmedia I am doing resets, master resets, on / off and rebooting boosters everyday. The issue just keeps occurring. Something is clearly not right! This is very stressful as I am spending more time dealing with internet issues than working!
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Julie jones
(@mermaidvilla) reported
@virginmedia The line into house..light should flash on cable connection plug..it does not. I want to request an engineer come out..customer services will.not do this..even though am ringing xontinually
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Mal
(@malforanmcfc) reported
@virginmedia I'm not working anymore so I will be changing or cancelling, can't afford to pay all that money.
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Lewis King
(@H1GHK3YD3MON7) reported
@virginmedia your customer service is shocking, twice I’ve called to cancel my installation at an address I’m no longer moving to and your customer service just keep avoiding the cancellation by transferring me back to the same team or keeping me on hold for long periods of time!
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Ajaz
(@_ajaz_a) reported
@virginmedia Unfortunately that team I contacted on Saturday and they cannot help...we are going in circles..
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Darshan
(@Shetty200286) reported
@virginmedia (1) My security password for the hub is not working and your site guidelines is asking me to order a new router (2) New customers bundles is £29.99 for my same deal & I am paying £42.50 and as per your email you are increasing, so I want to cancel if you cannot reduce to match
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Reinventing Neesha
(@NeeshaRees) reported
@MammafulZo @virginmedia God that's terrible!! 3 years is appalling!