Virgin Media outages and service status in Kingswinford, England

Problems in the last 24 hours in Kingswinford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingswinford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kingswinford, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Wolverhampton, Walsall, West Bromwich, Wednesbury, Bromsgrove, Brierley Hill, Halesowen, Stourbridge, Bilston, Dudley, Rowley Regis, and Oldbury.

City	Problem Type	Report Time
Birmingham	Wi-fi	54 minutes ago
Birmingham	Internet	3 hours ago
Birmingham	Wi-fi	16 hours ago
Birmingham	Total Blackout	19 hours ago
Birmingham	E-mail	1 day ago
Birmingham	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Kingswinford, England

Latest outage, problems and issue reports in Kingswinford and nearby locations:

• 
  LVWLVS (@lvwlvs) reported 3 minutes ago from Cheslyn Hay, England

  @virginmedia Everything is running fine then my devices can’t connect. It takes me switching the router off at the wall and on again for the connection to reestablish itself. First world problems but it’s a pain when I’m working upstairs and the router is downstairs. And it should just work!

• 
  Simon Neale (@nealesj) reported 5 minutes ago from Swindon, England

  It looks like @virginmedia name servers are not accessible so no DNS records can be resolved. A major outage for their services. Seems to be no comms from them. @BBCNews are you aware? #VirginMediaDown #VirginMedia

• 
  Andraay Leung (@Andraay) reported 7 minutes ago from Birmingham, England

  @virginmedia having issues with Wi-Fi at home and your websites including the one on service status checks are not loading? As a result I can’t even report the problem.

• 
  Yvonne 💙 (@Momrocks50) reported 7 minutes ago from Birmingham, England

  Excuse me we pay enough for a "cough" service where is it? #virginmedia

• 
  Gordé 🦩 (@ReissOmari) reported 8 minutes ago from Birmingham, England

  Fed up of these “intermittent” problems with my @virginmedia broadband.

• 
  Pretentious Opinions (@OpiniatedOne1) reported 9 minutes ago from Walsall Wood, England

  @virginmedia its nice you’re offering new customers ridiculously cheap deals but charging prices through the roof for an inferior service for a customer of nearly 20 years #CostOfLivingCrisis

• 
  𝚋𝚎𝚝𝚑 (@beffycuk) reported 24 minutes ago from Dudley, England

  @virginmedia Yes, and every-time it says no issue, when there clearly is! It interferes with everything, the hive, the tv everything! Really considering going elsewhere.

• 
  Steve Lees (@measlewolf) reported 27 minutes ago from Dudley, England

  @virginmedia I understand that your systems were down last night, which happens, but I’ve been on hold for 30 mins this morning. We have a text to say it’s resolved but it isn’t. I just need to speak to someone please.

• 
  dean condliffe 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DeanCondliffe) reported 27 minutes ago from Birmingham, England

  The day ends with a Y 🤝 Virgin media not working again

• 
  Phil Queenan (@philq001) reported 27 minutes ago from Birmingham, England

  @Ian66232919 @virginmedia @02 have been awful and the reception is non existent, especially any where near Villa Park. May as well not take my phone out.

• 
  Garry (@paragaz) reported 27 minutes ago from Streetly, England

  @virginmedia hey. I am trying to speak to someone about my account but turns out nobody recognises my account number. Can you PM me to organise calling me please. I've tried the text message service

• 
  Stu Jones (@StuJonesMusic) reported 34 minutes ago from Kidderminster, England

  Hi @virginmedia, I am in Kidderminster, Worcestershire (DY11) and my Virgin Media broadband connection is very poor this week. I have checked your website & apparently there are no issues in my area. I have also restated my access point/router twice but no improvement.

• 
  Ronnie Harris (@redron1975) reported 39 minutes ago from Walsall Wood, England

  @virginmedia guess what ********* your system is down again. Useless pricks.

• 
  Stuart McCullagh (@stumccullagh) reported 40 minutes ago from Birmingham, England

  @virginmedia But when a contract is agreed like a mortgage or a fixed energy deal surely the agreement should last the full term. I’ve had issues since September & been told I can’t leave due to being under a contract so why should my costs go up when I’ve got an agreement in place until Dec

• 
  Scott badham (@scbadham) reported 48 minutes ago from West Bromwich, England

  @virginmedia really disappointed in the service lately all it does is keep dropping. I’ve had no Internet services for the last hour again the fourth time this week and it’s still not working

• 
  Stuart McCullagh (@stumccullagh) reported 53 minutes ago from Birmingham, England

  @virginmedia I’m going to but I know I won’t get anywhere anyway the customer never gets anywhere

• 
  TheBosz (@kolapoagunbiade) reported 55 minutes ago from Birmingham, England

  @virginmedia Unfortunately, you dont have a ticketing system or cobtact email to track issues, rather a phone system that requires you to wait forever to get through to an agent. A/c number: 095063606. I was charged x2.5 of what i was tp pay.

• 
  Stephen Bennett (@Stephen12857059) reported 56 minutes ago from Birmingham, England

  @virginmedia Nobody has called me and the WhatsApp chat is very frustrating and not dealing with the issue. This is very simple, I was sent contract paperwork with an agreed monthly fee of £86.75. Why have I paid two months of excessively higher payments. I should have left VM

• 
  TheShannimal🔜#i70 (@TheShannimal_) reported 57 minutes ago from Kidderminster, England

  @Cplcash @virginmedia Problem is other providers are so slow at installing fibre cables that most have no choice but to go with VM

• 
  Adie Hughes (@AdieJAMster) reported 58 minutes ago from Swindon, England

  @virginmedia Internet has been down again for the whole night. When I spoke to you about the recent last 6 times it’s been down you said there was no issue! Looks like whole of UK was down now yet our bills go UP & UP & UP! #virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Militia Matt (@DrealSMAK) reported 3 minutes ago

  Yh might have to cancel my @virginmedia plan. Internet been rubbish for almost a week

• 
  Dide (@dide_oluwa) reported 3 minutes ago

  @virginmedia your network has been terrible for days now , no cell signal whatsoever

• 
  dawnieC (@CorkinDawn) reported 8 minutes ago

  @virginmedia Plus convenient for you to get out of the compensation clause, restoring it for a few hours. The latest update showing is fix by 5 August at 16:08, so another whole day without internet. Is this a new fault or the last one not fixed properly?

• 
  Game of the People (@GameofthePeople) reported 10 minutes ago

  @virginmedia is the Clients Support Team a bona fida Virgin media account?

• 
  Enrique Guadiz (@EnriqueGuadiz) reported 10 minutes ago

  @virginmedia No need to send a DM. Managed to fix the issue. Thanks

• 
  Ashley Smith (@AshleySmithUK) reported 11 minutes ago

  @virginmedia New contract Jul 31. Netflix completely broken, web throwing errors, and profile is showing an incorrect phone number that isn't mine. Called, used WhatsApp, zero help. Logged formal complaint and got a generic 28-day wait. Unacceptable customer service. Fix this.

• 
  Brandon 🏴󠁧󠁢󠁷󠁬󠁳󠁿🦢 (@Brandon16FC) reported 15 minutes ago

  @virginmedia @D4N7O Not working still

• 
  christopher Gunn (@christo43383549) reported 17 minutes ago

  @RichardMorrow10 @virginmedia Good luck with thay mate virgin are terrible with it i lost 2 days of Internet and 2 days work when WFH had to use my phone data sadly but they basically said , get on with it ...

• 
  Zoe Smith (@ladyspeakerz) reported 18 minutes ago

  @andyburnham PLEASE READ THIS TWEET EVERYONE. IF ANY VIRGIN MEDIA STAFF AT BAGULEY MANCHESTER CALL CENTRE WHERE I WORKED WERE RESPONSIBLE FOR SLANDERING ME / FRAMING ME. THEN HERES PROOF THAT COMPANY ARE A BUNCH OF CRUEL UNETHICAL IMMORAL SCAMMERS YOU DONT THINK IF THEY CAPABLE OF DOING THIS TO THEIR CUSTOMERS WHAT THEY CAPABLE OF DOING TO A WOMAN THEY HATE AND NO DOUBT JEALOUS OF here’s some confirmed validated real evidence NOT THEM BEING FRAMED that the staff at Virgin media call centres were all pardoned allowed to scam MILLIONS of their customers Here is proof Copied and pasted from Google please refer to articles in the press that confirm this what I’ve tweeted here If you think moral decent people do this to their customers scamming them in a cruel cold way SEEK JESUS  Virgin Media was fined a record £28 million by Ofcom in July 2026 for deliberately making it difficult for customers to cancel their contracts and switch to rival providers. Investigation Findings The regulatory investigation covered calls made between January 1, 2022, and September 11, 2024. Ofcom found that MILLIONS of customer service interactions were mishandled to prevent or delay cancellations. Specific tactics included: • Deliberately dropping or hanging up calls when customers asked to cancel. Putting callers on hold for no reason to frustrate them Excessive and unnecessary call transfers between departments. Using a two-tier retention system where only specific agents were allowed to process final cancellations. THIS LOT ARE CONFIRMED CRUEL SCAMMERS

• 
  Kathy Miller (@KathyMi25429227) reported 19 minutes ago

  How long outage in CR02BG please @virginmedia on hold for forever.. shocking customer service...