Virgin Media

Virgin Media Outage Report in Kingswinford, Dudley, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kingswinford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingswinford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kingswinford, Dudley, England 02/07/2026 16:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kingswinford, Dudley, England

The most recent Virgin Media outage reports came from the following cities: Oldbury, Wolverhampton, Brierley Hill, Birmingham, West Bromwich, Bilston, Walsall, Dudley, Rowley Regis, Wednesbury, Cradley Heath, Redditch, Smethwick and Halesowen.

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City Problem Type Report Time
United KingdomOldbury Internet
United KingdomWolverhampton TV
United KingdomBrierley Hill TV
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Kingswinford, England

Latest outage, problems and issue reports in Kingswinford and nearby locations:

  • ReissOmari Gordé 🦩 (@ReissOmari) reported from Birmingham, England

    @virginmedia It’s on both WiFi and wired. At this present moment I’m unable to get ANY network from the router on both.

  • saqibsvideos ch Saqib (@saqibsvideos) reported from Birmingham, England

    Rubbish network is @virginmedia can't recommend to anyone one of the worst customer service

  • StuJonesMusic Stu Jones (@StuJonesMusic) reported from Kidderminster, England

    Hi @virginmedia, I am in Kidderminster, Worcestershire (DY11) and my Virgin Media broadband connection is very poor this week. I have checked your website & apparently there are no issues in my area. I have also restated my access point/router twice but no improvement.

  • ReissOmari Gordé 🦩 (@ReissOmari) reported from Birmingham, England

    @virginmedia Hi, I’m getting around 80mpbs now, should be 350 though, when I try and test it says there’s a problem in the area, but no further information

  • saqibsvideos ch Saqib (@saqibsvideos) reported from Birmingham, England

    @virginmedia They haven't called me yet that's how bad you're

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Birmingham, England

    @virginmedia But when a contract is agreed like a mortgage or a fixed energy deal surely the agreement should last the full term. I’ve had issues since September & been told I can’t leave due to being under a contract so why should my costs go up when I’ve got an agreement in place until Dec

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Birmingham, England

    @virginmedia I’m going to but I know I won’t get anywhere anyway the customer never gets anywhere

  • chrispsaras Chris Psaras (@chrispsaras) reported from Dudley, England

    @virginmedia no broadband since yesterday afternoon, told engineers were on route but still no update. Your offshore call centre is also unhelpful and not able to offer any further information. Please can you help?

  • saqibsvideos ch Saqib (@saqibsvideos) reported from Birmingham, England

    @virginmedia Sending me over bill again and again n customer service is even more worst

  • EvanD Evan Davis (@EvanD) reported from Birmingham, England

    @eerosupport hi. I have a Eero 6+. If I connect it to @virginmedia 1gbps service, will I get 1gbps?

  • jfrncs_ John (@jfrncs_) reported from Birmingham, England

    @virginmedia Hi, I have now tried unsuccessfully for 12 hours to use the WhatsApp service as again it goes around in circles if I am not immediately available. The number you helpfully provided hangs up after sending a link… please advise how I talk to someone about my account.

  • tarun65170952 tarun (@tarun65170952) reported from Birmingham, England

    @virginmedia Im getting slow speeds on my broadband. My package is volt and which should be 250mbs im getting less that half of that. Please ask your team to look into this

  • OpiniatedOne1 Pretentious Opinions (@OpiniatedOne1) reported from Walsall Wood, England

    @virginmedia its nice you’re offering new customers ridiculously cheap deals but charging prices through the roof for an inferior service for a customer of nearly 20 years #CostOfLivingCrisis

  • MariannexS Marianne Sommerville 🌻 (@MariannexS) reported from West Bromwich, England

    @virginmedia red button for the football not working again. @SkySports

  • RefinedSavage Dani Grim (@RefinedSavage) reported from Dudley, England

    Seems like @virginmedia is completely down in our area, I can't even access their support site to log a problem. Also it appears that @O2 is having some sort of issue, my mobile data connection is so slow that royal mail could be a viable messaging alternative.

  • k1El_w Kiel (@k1El_w) reported from Birmingham, England

    @virginmedia @YodelOnline your ability to deliver equipment is shocking!!! The customer service you provide is even worse!!!

  • saqibsvideos ch Saqib (@saqibsvideos) reported from Birmingham, England

    @virginmedia I did, and told them everything what's been happening they goes we will sort out and I still getting emails from virgin I don't know why and problem is still there and bill getting delayed which I been told them about that and its keep happening since January

  • ReissOmari Gordé 🦩 (@ReissOmari) reported from Birmingham, England

    Fed up of these “intermittent” problems with my @virginmedia broadband.

  • shelleex5 Shelly (@shelleex5) reported from West Bromwich, England

    @virginmedia red button not working again!! @skytv, does yours work? #FedUp missing baggies after my shift 😪

  • HJMKent Howard Martin 🇺🇦🇪🇺 (@HJMKent) reported from Kidderminster, England

    @virginmedia You have just repeated, word for word, the last tweet you sent me, to which I replied! Pointless trying to have any conversation with @virginmedia because it just goes round in circles! The most appalling customer services in UK in my experience! No more tweets from you, please!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JoshAllison Josh Allison (@JoshAllison) reported

    @virginmedia I was a new broadband/phone customer. But now waiting til we move house in 2-3 months. They’ve cancelled the order but the lady said my account needs closing fully. Need help sorting this

  • lincsgeezer lincsgeezer (@lincsgeezer) reported

    @virginmedia Not again. Oh well here goes. Wireless 4mbps. Wired 30mbps. if you look at this trail of issues I have not had anywhere close to what I pay for. And now I have been on hold for 38 minutes. How much worse can you get. Don’t apologise I only want what I pay for.

  • AndrewWard14 Andrew Ward (@AndrewWard14) reported

    @virginmedia I can’t actually believe the nerve of you all. You have disconnected for the 3rd time when trying to resolve my install issues

  • dannya449 Dan Ashby (@dannya449) reported

    @virginmedia So I’m going from the phone to Twitter now being sent back to the phone to speak to a bot. Well thank you very much! I’ll wait for your call centres to open again tomorrow and cancel my services. What a waste of time. Piss poor company. What was the point in this conversation!?

  • MrsShrimpy Mrs Shrimpy (@MrsShrimpy) reported

    @carapassivo_uk Again! And again #virginmedia internet not working

  • PizzaLover88 Pizza lover (@PizzaLover88) reported

    @MattJCarms @BBCWatchdog @virginmedia I hear you, can't even speak to anyone to cancel!!!! I reckon their directors/executive team may be interested to hear about this, you can find their details on the companies house website 👍

  • margotkxxx M (@margotkxxx) reported

    @virginmedia can I have some help? I’ve been trying to get hold of someone since Christmas

  • lukehanson84 Luke Hanson (@lukehanson84) reported

    @virginmedia Yes, to download the app. No help apart from that

  • Dan68651219 Dan (@Dan68651219) reported

    @virginmedia And don’t cancel I will have to take you to the ombudsman and to court....

  • alberinah_ 𝔄𝔩𝔟𝔢𝔯𝔦𝔫𝔞 (@alberinah_) reported

    @virginmedia is a joke and THIEVES, imagine agreeing on a price for them to double it and claim the price wasn’t agreed bcos THEIR employee didn’t put it in the notes.. that’s my problem because???