Virgin Media Outage Report in Kingswinford, Dudley, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kingswinford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingswinford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 25: Problems at Virgin Media
Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Kingswinford, Dudley, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Rowley Regis, Halesowen, Stourbridge, Wolverhampton, Walsall, Redditch, West Bromwich, Dudley, Brierley Hill, Bilston, Wednesbury, Cradley Heath and Smethwick.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Total Blackout | |
| Oldbury |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kingswinford, England
Latest outage, problems and issue reports in Kingswinford and nearby locations:
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anna_banana
(@bettyboobypants) reported
from
Birmingham, England
@virginmedia She doesn’t want to cancel or pause her account she wants to be able to talk to some one about cancelling her mobile contract
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
@BeefGolf @virginmedia @MartinSLewis They are awful.
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Dan.
(@Daniel_Gaskarth) reported
from
Redditch, England
@virginmedia any reason why my Wi-fi is down. I’ve reset it twice at the wall and still won’t connect to anything
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
On my third call today with @virginmedia 👍🏻👍🏻 would be awesome if they wouldn’t hang up on me....
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SUSAN
(@Susiec64) reported
from
Halesowen, England
@virginmedia Internet is all over the place today, Halesowen, what's going on. My neighbours are all having same issue.
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Dan Bull 🍐
(@itsDanBull) reported
from
Birmingham, England
@MrDKOz @virginmedia I asked Virgin's technician about the business package when i joined and he specifically said I wouldn't need it because their fibre service is so reliable it'd be a waste of money to go for the business package. I remember that vividly and it turned out to be terrible advice.
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David smith
(@Davidjocksmith) reported
from
Birmingham, England
@virginmedia No, it’s terrible
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morble
(@sophiemorbey) reported
from
Birmingham, England
Within 24 hours of me ringing @virginmedia, we’re up and running with broadband (it’s also dead fast, bonus) 👏🏼 If anyone is considering @NOWTV for internet, PLEASE don’t bother. They are honestly the worst provider I’ve ever come across.
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Connor
(@CCRSGAMING) reported
from
Walsall Wood, England
@virginmedia my WiFi is not working all lights flash green until they go off and the white light appears still nothing then all of a sudden they all flash red then repeats the process
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MH
(@Mijan93243645) reported
from
Birmingham, England
@virginmedia Your text service is worse than speaking to someone live
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David smith
(@Davidjocksmith) reported
from
Birmingham, England
@virginmedia your poor service is killing me, internet comes on for 10 minutes every hour, causing chaos at home now with all the family not able to study or for me to work.😞
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Lacie_Adams
(@Lacie_Adams1) reported
from
Wednesfield, England
@virginmedia Someone actually looking into my account, the issues I've had and money back would be nice
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Lacie_Adams
(@Lacie_Adams1) reported
from
Wednesfield, England
@virginmedia Back up and running but disruption in service and recorded programmes. With the amount of issues I've had since being with you, not once do I get an apology or money back for service I cant use
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MH
(@Mijan93243645) reported
from
Kidderminster, England
@virginmedia I’m not paying the full amount for April and may, until you revie my bill for not getting my full service and I don’t receive my booster I am not paying a single penny, and I’m not contacting anyone. You sort it. DM if you want my account details
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Tom
(@TomPG92) reported
from
Birmingham, England
@virginmedia my parents virgin media account is under my email, only issue is that I don’t live with them, just signed up with you and now thats under my email too, when I try to sign into my account I get theirs, it says your can’t change an account email either..
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
@virginmedia have the worst customer service in the world. Reported a fraud case to them 2 months ago and they have done nothing with it. You call there call centre and they just hang up on you. Great work guys 👍🏻
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Dave Phillips
(@DaveWFC) reported
from
Wednesfield, England
Well since my @virginmedia internet has been down since 4:30pm had to resort to going back to watching beautifully cheap 'Horror' movies! 👍
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Mat 🏳️🌈
(@EgglestonMathew) reported
from
Birmingham, England
@virginmedia huns ya broadband is broken , again.
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Craig
(@cra1gs) reported
from
Birmingham, England
Internet is down again @virginmedia It’s a Friday night. Sort it out.
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Lacie_Adams
(@Lacie_Adams1) reported
from
Wednesfield, England
@Truthisaperspe1 @virginmedia I do inform them of the issues.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Captain Pesh
(@Captain_Pesh) reported
@virginmedia Why is it then I’m still awaiting for someone to contact me about my complaint (which you keep closing without my consent)??? Honestly, #VirginMediaIsAJoke
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JPGComms
(@JPGComms) reported
@virginmedia No, I’ve just checked my email and haven’t received one with a complaint reference number. Which explains the lack of response. I suppose it’s my fault for relying on the faulty connection, perhaps I should have written instead? An engineer came out and ‘fixed’ an issue with it
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Ruth Guthrie
(@na1edi) reported
@virginmedia you’re killing me!! No internet. Wobbly internet. Unstable connection. Nothing and then a few minutes. On off on off. What’s going on??!!!! #muswellhill -our street, I’m not alone either. Neighbours WhatsApp group says everyone is experiencing it. PLEASE SORT IT OUT!
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Matthew Walne CFP™
(@MatthewWalne) reported
@virginmedia Did the text/WhatsApp service which basically told me to contact Yodel so that was a waste of time!
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Rach 🐝
(@RachhGrayy) reported
@virginmedia It shows service and the sim works in multiple different phones. I can send and receive texts and use data but I can't make or receive calls
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Emma Flint #WearAMask 💙
(@flint_writes) reported
@virginmedia 1. I’ve booked five technician appointments to get this fixed. 2. Unfortunately it affects more than one customer, so is reported by more than one person and therefore logged as a network outage. 3. My technician appt is then cancelled
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Tahir Hayat
(@drtahirbaluch) reported
@virginmedia My landline not working from the day of joining (Almost 18 months back) but Virgin still charging landline & not helping/sorting out. one of poor customer service in telecom/internet industry. 😩
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Emma Flint #WearAMask 💙
(@flint_writes) reported
@virginmedia I’ve explained (many, many times) that the issue is because the cabling box is damaged, and that these ‘network outages’ only happen when it’s raining. Last night I made an appt for someone to come out and fix the box. This morning I called to find out where the engineer was…
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Dom T
(@DomT77) reported
@TalkTalk @virginmedia So we finally got through, gave details - your agent then told us to hang up so they could call back in 1 minute verify. That was 7 minutes ago?! This is the 5th time your staff have essential cut us off by not calling back. Is this a company tactic?
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Dom T
(@DomT77) reported
@TalkTalk @virginmedia Your call centre in Manila, Philippines is also 80% un-audible with woeful line quality, and untrained staff with a next to nothing grasp of basic English - to service British customers?!