Virgin Media Outage Report in Kingswinford, Dudley, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kingswinford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingswinford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Kingswinford, Dudley, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Halesowen, Oldbury, Wednesbury, Bilston, Walsall, Redditch, West Bromwich, Wolverhampton, Brierley Hill, Willenhall, Dudley, Kingswinford, Smethwick and Kidderminster.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
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| Birmingham |
TV | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Kingswinford, England
Latest outage, problems and issue reports in Kingswinford and nearby locations:
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David Ward
(@ADaveWard) reported
from
Wolverhampton, England
@virginmedia Checked with the team. New SIM won’t help with Push Notifications.
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Tony T
(@apt1955) reported
from
Wythall, England
@virginmedia I have reported it at about 11.45 this morning. Wasn't given a fault reference, told a ticket had been raised and I would get a message to my mobile from field support engineers but it might be days before anything can be done. Heard nothing yet. Also raised a complaint as this..
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Tony T
(@apt1955) reported
from
Wythall, England
@virginmedia is a case of complete incompetence by your engineers. Complaint reference is COM103375838. Have had no contact. What you can do is find out why a manager authorised a live cable being cut and get the engineers back to reinstate my service.
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Samantha
(@Sammykins9486) reported
from
Birmingham, England
@virginmedia It is a media issue, I sent off the documents over a month ago confirming new account holder , no reply or confirmation this has been actioned at all. Weeks on end trying to sort one issue that should be easy is unacceptable
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Adam
(@baggies_i) reported
from
Birmingham, England
@virginmedia It's not some 😂🙈 it's everyone mate noticed my Google pixel just went to H+ from 4G so appears you've switched everyone to 3G while fixing the issue. #virginmobile
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David Ward
(@ADaveWard) reported
from
Wolverhampton, England
@virginmedia My home WIFI is always quicker than when on mobile data. My wife’s @VodafoneUK network always receives first and quicker than your network.
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Gaynor Chapman
(@ChapmanGaynor) reported
from
West Bromwich, England
@virginmedia how long is this network going to be down. I can’t make calls on my mobile and I have no internet connection and haven’t had any since about 1pm , not happy
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David Ward
(@ADaveWard) reported
from
Wolverhampton, England
@virginmedia SMS sent. If you think a replacement SIM will solve the issue then yes please do send one. Thank you
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Chris Roberts
(@djchrisr) reported
from
Dudley, England
@virginmedia I called the mobile team at the start of the year to put a £5 cap on my mobile contract which my daughter uses but have now received a bill for £29 and discovered the cap was never put on. CS on the phone insisted I've never called about this but I know for a fact I did....
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Kate Wright ◣ ◢
(@Wrightgal80) reported
from
Birmingham, England
@danhounslow @virginmedia They are bull shit! I sit next to the router and sometimes have to take my phone off WiFi so things load.
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Caroline James
(@kittykaz13) reported
from
Birmingham, England
@virginmedia Thank you, yes, I just called them after it happened again! They are sending a technician out to see if the area fault from last Sunday has caused an issue on my line, as this issue only started then, a tech is coming out on Tuesday
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Caroline James
(@kittykaz13) reported
from
Birmingham, England
@virginmedia No known issues, there was on 28/04, same thing signal cutting out, supposedly fixed 29/04, but since then there were brief signal losses a couple times a day every day, another known issue raised 06/05 fixed the same day, yesterday had no problems, but today issue is worse
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tom reed
(@tomstrumreed) reported
from
West Bromwich, England
@virginmedia There's nothing there relating to broadband issues.
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Tony T
(@apt1955) reported
from
Wythall, England
@Bluhawk1875 @vmbusiness Hope not! Maddening thing is they were working next door to tidy up the awful cabling job they'd done when they replaced our cable, the guy rang his boss about what to do with the badly installed cable and was just told to cut it! No check to see if it was live!!!
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Mat 🏳️🌈
(@EgglestonMathew) reported
from
Birmingham, England
Feel sorry for the poor bloke at Virgin Media that’s answered the phone to Matthew
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AMBITIOUS 🎶🎸🔊
(@AmbitiousMusic) reported
from
Birmingham, England
Ok so the @EE connection on my phone is far superior then my home @virginmedia WiFi. May switch. #virgin is crap!! 🖕🏽
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Jamie
(@JWilliams_94) reported
from
Birmingham, England
@idlecreative @virginmedia They probably won’t tell you much but it’s definitely a regional problem me and other I know are suffering the same problem with all the other people putting it too Twitter
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Tony T
(@apt1955) reported
from
Wythall, England
@virginmedia Unbelievably poor service! My broadband and phone line cut off by your contractors without so much as a basic check that the cable was providing service. Now got to wait days for service to be restored.
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AMBITIOUS 🎶🎸🔊
(@AmbitiousMusic) reported
from
Birmingham, England
@virginmedia Your service has been shit for years. Need a change
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Jamie
(@JWilliams_94) reported
from
Birmingham, England
@virginmedia Nothing about Wi-Fi on the service page but by looking at the other 1000s of tweets from people with the same exact issue I’m clearly not going to get a solution anytime soon
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jane Bristow
(@JaneBristow1) reported
@virginmedia why call me and whilst I’m speaking, hang up? Is your WiFi not working? It’s extremely rude.
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TokensDeals LLC
(@TokensDeals) reported
@rohan212003 @virginmedia They are a shot service
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DJ Unreal
(@DJ_Unreal) reported
@virginmedia I don't mind the issue taking longer than expected to fix. I DO mind being on an update list and getting no updates. When I queried this I was told "we only send out updates once an issue is fixed". These services keep people earning money. Updating with delays too is vital!
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Lynn Cullumbine
(@LCullumbine) reported
@virginmedia I have cancelled my service and moved house
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Andrew Arnott
(@AndrewArnott) reported
@virginmedia is your internet down in the ml5 / coatbridge area ?
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Andrew Arnott
(@AndrewArnott) reported
@virginmedia It's saying no known issues but there is more than me having problems by the looks of it
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DBYJ_MUA
(@yazij) reported
@VirginMediaIE virgin media worst customer service the worst to resolve issues been on phone to them since morning no resolution
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Adam Smith
(@AdamSmi19917054) reported
@virginmedia and incidentally, at about 10am today I was "guaranteed" that an engineer would be out today by 2pm and would fix this issue and that they would come and speak to me when here, it's 4pm and hasn't happened
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DC316
(@Thq4L) reported
@virginmedia how comes it has taken nearly 24 hours to resume service?
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Rykyuby Dust
(@rubydustx) reported
@virginmedia Well lately even though it says 4 bars of internet its been refusing to work and since when were you an online only service? No wonder you get awful reviews