Virgin Media Outage in Kingswinford, Dudley, England

Can't leave the house due to operation resurface, can't do anything in the house because @virginmedia is down. Lazy Sunday it is.

@virginmedia no internet still!!! just wondering if in virgin town 24 hours actually means 1-2 weeks 🤔you are sending a new router out when that is not the problem and said itll be here in 3-5 working days but will be monday?Does anyone in your company know how to count?

After a massive faff, I've been able get into the goose in selly oak. Has the football but no sound. Worst day of the year @virginmedia to go down. Will remember this when my contract is up.

Can't believe it @virginmedia is down for the biggest match of the season for me. The championship final between Fulham and Brentford. What do I do?

@Coconuts1964 @virginmedia Thanks mate. How bad is it that customers have to rely on each other for information rather than the company we pay hundreds to each year. #virginmedia terrible!!

Oh what a surprise @virginmedia is down again 😡

@virginmedia I have says no issues but it’s intermittent

@virginmedia It says no known issue but the faults intermittent

@virginmedia Was going to ask what problem was with your TV service in Wall Heath, West Mids. But looks like large swathes of country is down. Error code W02 doesnt mean anything. (Can't your service cope with warm weather?) No hope of watching @GreggAWallace and Masterchef Final

@virginmedia Yes the problem has been ongoing for the last 2 weeks

@virginmedia I’ve been trying to get through to customer services for 20 mins and got cut off, now 35 mins. Is there anyone there?

@virginmedia taking a long time to answer got an issue that needs to be resolved over the phone

@thesturge @bt_uk @virginmedia We dumped them 18 months ago, it was a nightmare. Good riddance to bad (very expensive) rubbish.

@virginmedia could someone please get in touch with me as our broadband is going down at least every other day and it’s not good enough

@virginmedia why am I not getting any help for the past 4 weeks for intermittent broadband when I call all I get is monitor for the next 24 hours I am getting no help whatsoever but you will want me to pay my bill on time your service and customer service is disgusting

@virginmedia There seems to be an issue with your WiFi in Perton (Wolverhampton WV6). The problem has gone from intermittent, to no reception at all.

@virginmedia hi, our v6 box keeps freezing/rebooting and having issues with recordings where they freeze and have to turn it off and restart it before it works again. Hard reset done tonight we couldn’t even turn box off using remote. Can you help please?

@virginmedia Thanks Virgin, it’s been emotional to say the least, I think Vouchers are a good way to say sorry @virginmedia as a new customer it says you value the trust i can put in to our future relationship. Thoughts?

@virginmedia Yes, same issue as Monday evening and been advised no service until 11pm!

@virginmedia NO BROADBAND SERVICE AGAIN! 🤬

@virginmedia TV, telephone and broadband has all gone down in KT19 area

@virginmedia Service is SO BAD.

@virginmedia @virginmediadown why is your website saying that your services in Richmond are up when we haven’t had any service for nearly 10hours. How about having better transparency on your up times.

@virginmedia too bad ur piece of **** internet cuts out every ******* day

@virginmedia thank you for sending me a new router after my WiFi being totally **** for 5 months. It worked for 12 hrs now back to having to reboot every 20 mins. BTW telling me to report the issue online and then that part of the website being down all evening is not helping. 😡

@virginmedia internet down and no sound on any of the TV channels through the box , Netflix on the TV has sound ... Anyone else having this issue?

Virgin media wifi is actually the shittest thing ever, pay a ****** fortune for it to have this many problems

@virginmedia Do you offer a e-mail support option? Your phone lines are always busy and you won't let me access my closed account that you're chasing me for.

@virginmedia Very disappointed to see that Virgin let down one of our business clients this week! A Community Interest Company too 😔

@DavidPalman @virginmedia Constantly had issues in Salisbury. Made working from home impossible. Been with Talk Talk for 5 months, hasn't dropped out once yet :) And cheaper!