Virgin Media outages and service status in Kingswinford, England

Problems in the last 24 hours in Kingswinford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingswinford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kingswinford, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Smethwick, Stourbridge, Walsall, Oldbury, Wolverhampton, Brierley Hill, Dudley, Kidderminster, Halesowen, West Bromwich, Streetly, Wednesbury, and Bilston.

City	Problem Type	Report Time
Birmingham	Wi-fi	20 minutes ago
Smethwick	Internet	4 hours ago
Birmingham	E-mail	7 hours ago
Stourbridge	Internet	8 hours ago
Birmingham	Total Blackout	9 hours ago
Birmingham	Internet	13 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Kingswinford, England

Latest outage, problems and issue reports in Kingswinford and nearby locations:

• 
  Andraay Leung (@Andraay) reported 2 minutes ago from Birmingham, England

  @virginmedia having issues with Wi-Fi at home and your websites including the one on service status checks are not loading? As a result I can’t even report the problem.

• 
  Brian Cape (@BrianMCape) reported 4 minutes ago from Birmingham, England

  @virginmedia And this is why, I'll be reporting you to trading standards for fraudulent misselling/misrepresentation and then abdicating ALL responsibility/accountability to resolve. There's no security/DPA issues in you giving me a direct dial number via DM. You just don't want to resolve.

• 
  Stuart Henley (@HenleyStatic) reported 6 minutes ago from Halesowen, England

  @virginmedia footy on BBC1 through virgin box about 5 minutes behind tonight. Not good service

• 
  Satish Danny Paul (@________Danny) reported 15 minutes ago from West Bromwich, England

  @virginmedia I called cust serv today after logging complaint on 26th Nov and hearing nothing back. cust serv asked me to request my data and voice calls. listen to it myself and then send proof of being missold a contract/virgin error, so virgin can then resolve the matter and complaint

• 
  Andy Newton (@NewtonAndy) reported 18 minutes ago from Dudley, England

  @Niknaklady1 @virginmedia Oh dear. That's what made me think the problem may not be virgin, if you've got signal on another set. Hope you get it sorted 👍

• 
  Bonna (@Phil_Bonna) reported 20 minutes ago from Birmingham, England

  @Angela_Griffin @virginmedia I have the fibre optic broadband for £23.95 month and the customer service is great

• 
  Susan Johnson (@SusieWJr) reported 21 minutes ago from Himley, England

  @virginmedia The status checker says intermittent signal in your area. It's disgusting with how much I pay for broadband.

• 
  Evan Davis (@EvanD) reported 21 minutes ago from Birmingham, England

  @eerosupport hi. I have a Eero 6+. If I connect it to @virginmedia 1gbps service, will I get 1gbps?

• 
  Brian Cape (@BrianMCape) reported 24 minutes ago from West Bromwich, England

  Quite possibly the worst onboarding and customer 'care' experience I've EVER had @virginmedia Unfulfilled promises, failure to deliver contract as agreed and now I'm 'lost' in the system and being ignored. I'm left with no choice other than to 'out' you. #CaveatEmptor

• 
  Shelly (@shelleex5) reported 28 minutes ago from West Bromwich, England

  @virginmedia red button not working again!! @skytv, does yours work? #FedUp missing baggies after my shift 😪

• 
  Stuart McCullagh (@stumccullagh) reported 29 minutes ago from Birmingham, England

  @virginmedia But when a contract is agreed like a mortgage or a fixed energy deal surely the agreement should last the full term. I’ve had issues since September & been told I can’t leave due to being under a contract so why should my costs go up when I’ve got an agreement in place until Dec

• 
  Tim Hazelwood (@timhazelwood2) reported 36 minutes ago from Bewdley, England

  @virginmedia He has called a few times and I called once. They say there is an issue in the area. He's been without service since July and they said the issue would be resolved on 21st aug. ive been away and it's still not fixed. It looks like an issue with the box to me as a layman

• 
  Susan Johnson (@SusieWJr) reported 46 minutes ago from Himley, England

  @virginmedia @WaynesWorld20_ How many areas have this 'intermittent' loss of service? O have it in DY6 too.

• 
  Stuart McCullagh (@stumccullagh) reported 50 minutes ago from Birmingham, England

  @virginmedia The TV goes all distorted I’ve done webchats phone calls the lot nothing has been resolved was told it was a problem in the area , neighbours have had no issues happened still have issues now but not as often but it’s a bit annoying esp when I’ve not had any money off

• 
  TheShannimal🔜#i70 (@TheShannimal_) reported 50 minutes ago from Kidderminster, England

  @Cplcash @virginmedia Problem is other providers are so slow at installing fibre cables that most have no choice but to go with VM

• 
  Troy (@tr0y1291) reported 50 minutes ago from West Bromwich, England

  @virginmedia the most unreliable service going! Sky should be rubbing their hands together knowing that this shower of **** is their main competition.

• 
  Yvonne 💙 (@Momrocks50) reported 52 minutes ago from Birmingham, England

  Excuse me we pay enough for a "cough" service where is it? #virginmedia

• 
  Kiel (@k1El_w) reported 53 minutes ago from Birmingham, England

  @virginmedia @YodelOnline your ability to deliver equipment is shocking!!! The customer service you provide is even worse!!!

• 
  SorachiTim (@PolymathTim) reported 55 minutes ago from West Bromwich, England

  Zero Internet connectivity from @virginmedia now for pushing 12 hours. Resetting and/or powering down the hub does nothing, the diagnostic and fault tools just go round and around in an ever more boring circle. #LightningSpeedFarce

• 
  Gordé 🦩 (@ReissOmari) reported 59 minutes ago from Birmingham, England

  Mad that I pay £71 a month for 350mbps for @virginmedia Broadband for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jim Harrigan (@Bloodrave1984) reported 7 minutes ago

  @virginmedia Fix your internet because I've been getting disconnects and reconnect every few minutes. This is not good enough given the bill I pay, I expect reliable service. BB8 postcode

• 
  Christopher Knibb (@chris_knibb) reported 12 minutes ago

  Do not use @virginmedia Twitter - they are scammers. Spoke on the phone to VM call centre who said VM would never ask the questions this X account and the WhatsApp account they connect you with would ask. AVOID!!!!

• 
  lisa kitching (@lisakitching1) reported 12 minutes ago

  @virginmedia I literally tried all day yesterday to get through to someone, web chat and WhatsApp weren’t working . How are we supposed to get support if can’t contact anyone

• 
  0x00000 (@cryptocyphereth) reported 12 minutes ago

  @tvrski @virginmedia Yeah. After disconnecting with their human support, I switched to another browser. This time, their web deal page worked, but the price was 50p higher per month than the one i initially seen. Still, it was significantly better than the offer the human agent gave me, so I just went ahead with the renewal.

• 
  Matthew White (@mrmrwhite86) reported 12 minutes ago

  @virginmedia is your WiFi down completely. Tried to get through multiple times but no answer?

• 
  Sam (@sjr23) reported 13 minutes ago

  @virginmedia Useless. Moved house and sent self install kit. No socket. Fine. Help me then. Nope I’ve sat on hold three times for an hour so and then cut off and their chat bots also just keep cutting me off. I’m paying to be ignored for help a service that doesn’t work!

• 
  Coops (@dancooper05) reported 14 minutes ago

  @virginmedia I need to raise an urgent complaint regarding a door to door seller. I’ve been on hold for an hour & DM not answered. Can I get an email address or contact number please?

• 
  RogerSmithUpInThisBitch (@JustAnAlienOk) reported 18 minutes ago

  @virginmedia Estimated fix time 13th May is ridiculous. What’s the point of spending that much money if it always stops working every month?

• 
  londonswa (@TRFCSW19) reported 19 minutes ago

  @virginmedia your engineer came yesterday and lied about someone coming today to solve an issue he couldn’t fix. Now your online booking system not working. Been on hold for an hour now trying to speak to someone. Still no WiFi. Great way to treat a customer of 20years

• 
  Stuart Layton (@shooter1981) reported 19 minutes ago

  @virginmedia how do I get in contact with you??? Awful experience so far. Over 2 hours on hold so far, online chat kicks me out. Not even been able to activate my account or install equipment and now unable to cancel. Glad I won’t be proceeding with you !!