Virgin Media outages and service status in Kingswinford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 3 outage signals in the last 24 hours around Kingswinford, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Aug 15, 8:23 PM GMT+1.
- Internet (60%)
- Wi-fi (20%)
- E-mail (8%)
- Total Blackout (5%)
- TV (5%)
- Phone (2%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Kingswinford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingswinford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 15: Problems at Virgin Media
Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kingswinford, England
The most recent Virgin Media outage reports came from the following cities: Tipton, Wolverhampton, Birmingham, Walsall, Halesowen, West Bromwich, Wednesbury, Bromsgrove, Brierley Hill, Stourbridge, Bilston, Dudley, Rowley Regis, and Oldbury.
| City | Problem Type | Report Time |
|---|---|---|
 Tipton
|
Wi-fi | 2 hours ago |
|
Wolverhampton
|
Wi-fi | 8 hours ago |
|
Birmingham
|
Total Blackout | 15 hours ago |
|
Wolverhampton
|
Internet | 1 day ago |
|
Birmingham
|
Internet | 2 days ago |
|
Birmingham
|
Wi-fi | 2 days ago |
Nearby cities with recent reports
21 recent signals
4 recent signals
2 recent signals
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Kingswinford, England
Latest outage, problems and issue reports in Kingswinford and nearby locations:
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𝕔𝕙𝕒𝕣𝕝𝕠𝕥𝕥𝕖🧸 (@charlwalden) reported from Halesowen, England@virginmedia how am I supposed to book an engineer? There are issues with the quick start installation I have and need an engineer to set it up for me
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Andy (@a_Muss60) reported from Swindon, England@matt_hanson70 @virginmedia Intermittent for 2.5 days, Sunday always v poor the worst is 0.4mbs with a 250mbs supply. VM's script always saying reboot etc.. Funny though following reporting an issue a week ago I suddenly recorded 256mbs for an hour then it slowly drops to normal! First ever hitting supply.
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Gordé 🦩 (@ReissOmari) reported from Birmingham, EnglandMad that I pay £71 a month for 350mbps for @virginmedia Broadband for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area?
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Gordé 🦩 (@ReissOmari) reported from Birmingham, EnglandAnd just like that my @virginmedia is off again, no internet whatsoever. Embarrassing service from them, very disappointed and frustrated.
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Scott badham (@scbadham) reported from West Bromwich, England@virginmedia really disappointed in the service lately all it does is keep dropping. I’ve had no Internet services for the last hour again the fourth time this week and it’s still not working
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Rob Chipman (@robchippyman) reported from Birmingham, England@Tilton247 @virginmedia I had the same for 2 years. Constantly disconnecting on a daily basis . Changed the Hub and it worked straight away. No issues since. Good luck getting a new hub off them though.
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TheBosz (@kolapoagunbiade) reported from Birmingham, England@virginmedia Unfortunately, you dont have a ticketing system or cobtact email to track issues, rather a phone system that requires you to wait forever to get through to an agent. A/c number: 095063606. I was charged x2.5 of what i was tp pay.
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Pretentious Opinions (@OpiniatedOne1) reported from Walsall Wood, England@virginmedia its nice you’re offering new customers ridiculously cheap deals but charging prices through the roof for an inferior service for a customer of nearly 20 years #CostOfLivingCrisis
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Stuart McCullagh (@stumccullagh) reported from Birmingham, England@virginmedia The TV goes all distorted I’ve done webchats phone calls the lot nothing has been resolved was told it was a problem in the area , neighbours have had no issues happened still have issues now but not as often but it’s a bit annoying esp when I’ve not had any money off
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le Phantom Plume (@lePhantomPlume) reported from Wolverhampton, England@virginmedia It’s ok thanks, one of your team rang me, was extremely rude then hung up.
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Beard Punk (@BeardPunk) reported from Birmingham, England@virginmedia any updates on the VPN issue?
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Steve Lees (@measlewolf) reported from Dudley, England@virginmedia Yes, the fault dates back from the 25th August and hopefully a fix will be made tomorrow, if not an engineer is booked for next week. When I finally got through the team were very helpful
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LVWLVS (@lvwlvs) reported from Cheslyn Hay, England@virginmedia That was the first thing I tried but nothing happened. It’s only when I power off at the wall, wait a minute then power on that it changes. Right now it’s working fine but this has been a recurring problem this week.
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Beard Punk (@BeardPunk) reported from Birmingham, England@virginmedia Hi. The team have also said that the issue isn’t resolved though? Everything has been reset multiple times this morning and still the same issue.
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Satish Danny Paul (@________Danny) reported from West Bromwich, England@virginmedia I called cust serv today after logging complaint on 26th Nov and hearing nothing back. cust serv asked me to request my data and voice calls. listen to it myself and then send proof of being missold a contract/virgin error, so virgin can then resolve the matter and complaint
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Satish Danny Paul (@________Danny) reported from West Bromwich, England@virginmedia I received my new 500+mps broadband only to get 6mps on my phone in my room. The Router is Terrible and cannot send the speed to devices via wifi. Not Good for anyone
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Steve Lees (@measlewolf) reported from Dudley, England@virginmedia afternoon. I’ve been on hold for 25 mins and when I finally got through the line went dead after security questions. My mum has been without her TV service for over a week. Last night an engineer was due by 6 o’clock and never showed. Another text stating the 26th
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Tim Hazelwood (@timhazelwood2) reported from Bewdley, England@virginmedia Hi, following on from the resolution of the issue outlined above. My dad has received a full bill despite being assured by every employee we have spoken to that he wouldn't be charged for the period he was without service (more than two months). Please advise
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𝚋𝚎𝚝𝚑 (@beffycuk) reported from Dudley, England@virginmedia Yes, and every-time it says no issue, when there clearly is! It interferes with everything, the hive, the tv everything! Really considering going elsewhere.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kathy Miller (@KathyMi25429227) reportedABSOLUTE NIGHTMARE SERVICE GOING OFF AND ON EVERY FEW MINUTES. THIS IS NOT OK! CR02BG postcode you say has no issues, a road of your customers say different. What does it take to do your job? What? @virginmedia
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just ferne|Dee Luxe Fav 🤎🌱📸🇹🇹 (@tgifpng) reported@ItGabby_ @virginmedia Damn you just took me back to the virgin mobile days, used to buy hella ringtones lmaoooo
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(Re)Search & Destroy (@TruthAsylum121) reportedTHREAD 8 — THE DEVICES Connectivity is only useful if people have something to connect. This takes us to Solidaritech in Bradford. The organisation was established in 2017 to refurbish unwanted technology and provide it to refugees and asylum seekers. It works with laptops, desktops, tablets and smartphones. The cumulative figure is now more than 5,000 devices since 2017. But that isn’t simply historical. Solidaritech is still operating. In 2025, Bechtle partnered with Solidaritech to repurpose 857 devices, including phones, laptops, PCs and tablets, which were donated to asylum seekers and refugees. Then there is Migrant Help. Through Community Calling, smartphones and free data have been provided specifically for asylum seekers and survivors of trafficking and modern slavery. Virgin Media O2 reported that Migrant Help had received 1,250 devices and free data, with a further 5,000 devices planned. Screen Share UK also received funding to provide devices, connectivity and repair training to refugees and asylum seekers. Its trainees then repaired and redistributed devices to other refugees. The device itself has therefore become part of an ongoing system. Technology is collected. It is refurbished. It is connected. It is distributed. And sometimes the recipient is taught how to repair the next device.
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Scouse House Bouncy Music (@ScouseBouncy) reported@virginmedia @D4N7O Been broken for over 2 weeks!
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Donovan Whyte 🇵🇸 (@donutvan) reported@kingoftheshed @virginmedia They are never going to lose their V acting like that
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lifeaintgreat24 (@lifeaintgreat24) reported@virginmedia 23 years as a customer I have just had to cancel due to your rep being unable to offer any kind of deal remotely close to what I am currently paying for this years renewal
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Ralph (@RlphWigs) reported@virginmedia @Smallworth_xx Bet it wouldn’t take this long to fix if it was affecting premier league teams.
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K1138K (@k1138_k) reportedPlease fix the internet in sk6 constant drop outs and disconnects @virginmedia
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Ceiri 🧡 (@cw_fc26) reported@KevvyJ63 @SkySports @virginmedia We were sent an engineer on Wednesday by error but it’s a known outage on skys end and he reckons sky won’t be quick to fix! You can log in online and watch all the games.
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Scouse House Bouncy Music (@ScouseBouncy) reportedOh and the issue is an authentication issue between @virginmedia and @skytv but virgin say it’s nothing to do with that, and that you need to use a stream box for it! Well 3 stream boxes are all failing to show anything on the red button!