Virgin Media

Virgin Media Outage Report in Kingswinford, Dudley, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kingswinford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingswinford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kingswinford, Dudley, England 01/16/2026 21:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kingswinford, Dudley, England

The most recent Virgin Media outage reports came from the following cities: Rowley Regis, Birmingham, Oldbury, Wolverhampton, Wednesbury, Walsall, Dudley, Cradley Heath, West Bromwich, Brierley Hill, Redditch, Smethwick, Bilston and Halesowen.

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City Problem Type Report Time
United KingdomRowley Regis Internet
United KingdomBirmingham TV
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomOldbury Internet
United KingdomBirmingham Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Kingswinford, England

Latest outage, problems and issue reports in Kingswinford and nearby locations:

  • PhilTonks2 Phil Tonks (@PhilTonks2) reported from Dudley, England

    @alexfenlon @TalkTalk @virginmedia If they mess me about, I'll simply move. I was lied to, ignored and never resolved with @TalkTalk - and they have the cheek to send me rubbish about how they "miss" me. Try doing anything with 0.3mbs.

  • jasonpblakey Jason Blakey (@jasonpblakey) reported from Birmingham, England

    @AaronTheClarke @virginmedia That’s awful. They are a terrible company to deal with. Good luck getting it sorted

  • ItssssKookieee 고양이⁷ (@ItssssKookieee) reported from Birmingham, England

    @virginmedia my broadband has been down all day & have tried everything to get it back on. Please help..

  • Lysander_16 Lysander (@Lysander_16) reported from Wednesfield, England

    @virginmedia For now everything seems to be okay. Just frustrating when you're trying to stream and the internet does down for 7 hours.

  • alandolittle alan bains (@alandolittle) reported from Birmingham, England

    @virginmedia no broadband no tv call centre cut me off after 30 min waiting please help

  • _auralaura_ 💎 (@_auralaura_) reported from Birmingham, England

    @MultiCallum @virginmedia It's so frustrating. The internet and TV has been turning on and off constantly, and yet they say there's no issues on their site.

  • ItssssKookieee 고양이⁷ (@ItssssKookieee) reported from Birmingham, England

    @virginmedia please sort out your god damn broadband, this is the 5th day in a row I've had to keep resetting my internet 🙄

  • RichieZuLuBatch Richie 11 Batch (@RichieZuLuBatch) reported from Birmingham, England

    @virginmedia what the hell is wro with your broadband it keeps coming on off on off it’s dog shit

  • cra1gs Craig (@cra1gs) reported from Birmingham, England

    @virginmedia your customer service is awful. Emma was damn right rude on the phone and cut me off on purpose. I suggest is retrained on customer service skills as she has none. There is no need to be patronising to a customer.

  • _auralaura_ 💎 (@_auralaura_) reported from Birmingham, England

    Virgin Media are ******* shit. Wi-Fi and TV keeps going on and off so now my laptop has just decided that it's not going to connect anymore.

  • sjbanks47 Simon Banks 🦁 (@sjbanks47) reported from Brownhills, England

    @virginmedia once again your online service status tells me there are no known issues in our area. I call to report I still have the intermittent fault I have had for over a week and told there is a fault in the area which may not be fixed until 12th March.

  • edbaker1965 Ed Baker (@edbaker1965) reported from Redditch, England

    Well that call to @vmbusiness about #VirginMobile has seriously made me reconsider being a customer #Rude #Unhelpful and unable to offer any support other than ring Mon-Fri 8-6 HELLO business works 24x7 #21StCentury

  • VHoszko Vadic Hoszko (@VHoszko) reported from Dudley, England

    Country being on lockdown....no problem, in the garden tending to the fruit and Veg, keeping safe and isolating....no problem, going shopping for my dad who’s 93....no problem, not being able to watch Netflix because Virgin media is ****..big problem @virginmedia @richardbranson

  • bilbody Scott Billing (@bilbody) reported from Birmingham, England

    @virginmedia hi. I had to unplug my router and now it’s not working. Can’t seem to get through or fix the issue through your site. Help.

  • EgglestonMathew Mat 🏳️‍🌈 (@EgglestonMathew) reported from Birmingham, England

    @virginmedia That’s says no known issues. So I think there’s an issue with that too. Broadband doesn’t appear on any searches it’s like it’s disappeared . There’s an engineer coming tomorrow

  • KittykatClaire Claire B 🙌🙌 (@KittykatClaire) reported from Willenhall, England

    Oh No my internet isn't working and I only have a bit off data left. thank you @virginmedia its probably the worst time for you to break when we all have to stay in..

  • Joninwhite Old and Gold (@Joninwhite) reported from Wolverhampton, England

    @wickwarwolf @btsport One hour and a half wait on the phone today to cancel sports package on Virgin Media. If I want to add it back on it would take 2 minutes online. #virginmedia

  • Samyg1 Samantha 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Samyg1) reported from Dudley, England

    @virginmedia Yes it’s valid and in use as I’ve been using on my mobile phone. The issue I had was because I needed to access on laptop and couldn’t remember password

  • PhilTonks2 Phil Tonks (@PhilTonks2) reported from Dudley, England

    @alexfenlon @TalkTalk @virginmedia I sincerely hope you don't end up with a fault. I was with @TalkTalk for many years until a fault last year. Quite honestly the worst company of any description I have ever dealt with. Totally failed to resolve, now much happier on @virginmedia

  • miyajhay9 miya (@miyajhay9) reported from Wolverhampton, England

    @virginmedia I’m tired of shocking connection. I’m working from home and I need a stable internet connection, not one that keeps cutting out ever few minutes. You’re happy to take our money every month but whenever I call you never fix it

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • stockwell_aaron Rachel (@stockwell_aaron) reported

    @virginmedia Thank you but he finally managed to convince her to cancel it. Seriously though, he had to try hard to do it! I understand you want to keep customers, but this is not the way to do it!

  • Megm1501 Me (@Megm1501) reported

    @virginmedia Run through all the checks but nothing helps. Have replaced the hub now on previously waiting for someone to look at box. Constantly internet on and off since installed and now just off. No problems with previous company. Wish hadn't taken up @MartinSLewis advice to change.

  • gpmcdplumb Gary Mcdonald (@gpmcdplumb) reported

    @STVNews Shambles we were left with no land line for 8week by virgin media and were still billed for full service

  • acefaceaaron aaron yates (@acefaceaaron) reported

    @virginmedia Listen the appointments where all made from your end starting in November txt messages confirming dates and cancellation 3rd date 16 December no show and no message to cancel, I'm sick to death of either me fobbed of or told to do this that or the other

  • acefaceaaron aaron yates (@acefaceaaron) reported

    @richardbranson @virginmedia So sort of an absolute **** show are you running. 3 appointments made for a fault your engineer found 2 cancelled 3rd a no show, try to speak to someone on here f@%King waste of time that is asked a load of questions that didn't need to be asked then

  • BeIlamyTheHyena Onew Year D. Kagura (@BeIlamyTheHyena) reported

    @virginmedia no but maybe dont just straight up lie to me in customer service then change your story later

  • marklangmuzak Mark Lang (@marklangmuzak) reported

    @virginmedia hi, is there a service outage in the G33 area?

  • Megm1501 Me (@Megm1501) reported

    How many others are having issues with @virginmedia broadband? @MoneySavingExp Please RT and reply

  • ryanwilburn1 ryan wilburn (@ryanwilburn1) reported

    @prateekbuch @virginmedia Virgin is the worst provider we have ever been with. Only place we can get sort of Wi-Fi is the living room. We can’t get it in the kitchen or upstairs. It’s disgusting even the customer service is bad!

  • AcuharmonyUK Acuharmony-UK (@AcuharmonyUK) reported

    @virginmedia Virgin mobile. Residential but my business switchboard routes through to my mobile phone. I am losing customers as haven't had service since beginning of Dec. Reported to Virgin, checked phone etc, no difference. I found out there was a mast problem, was assured it would be fixed