Virgin Media

Virgin Media Outage Report in Kingswinford, Dudley, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kingswinford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingswinford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kingswinford, Dudley, England 03/12/2026 00:30

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kingswinford, Dudley, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Smethwick, Oldbury, Wolverhampton, West Bromwich, Redditch, Walsall, Willenhall, Rowley Regis, Halesowen, Stourbridge, Dudley, Brierley Hill, Bilston and Wednesbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham TV
United KingdomSmethwick Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Kingswinford, England

Latest outage, problems and issue reports in Kingswinford and nearby locations:

  • EgglestonMathew Mat 🏳️‍🌈 (@EgglestonMathew) reported from Birmingham, England

    Never mind Virgin media customers that don’t have mobile contracts. We’re happy to just keep turning our boxes on and off 4 times a day . Nice one 👍 @virginmedia

  • CubDJS Drew J Hoskins-Smith (@CubDJS) reported from Dudley, England

    @virginmedia The complaint should have been received from two days ago. But yes, we'll see what happens.

  • 6ft3Queen ✮。 👑🖤 𝟨𝒻𝓉𝟥𝒬𝓊𝑒𝑒𝓃 🖤👑✮。 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@6ft3Queen) reported from Birmingham, England

    @virginmedia down again 😤

  • markshawnwo mark shaw (@markshawnwo) reported from Birmingham, England

    @virginmedia 45 mins and counting been transferred 2 times told different things each time what is wrong with your customer service

  • djchrisr Chris Roberts (@djchrisr) reported from Dudley, England

    @virginmedia 17th May I sent my complaint. It's getting very close....

  • CubDJS Drew J Hoskins-Smith (@CubDJS) reported from Dudley, England

    @virginmedia @richardbranson @BBCWatchdog @joelycett So, while off sick with anxiety, I thought I'd deal with one issue; Virgin Media wanting two months (which we cannot afford) at once as we've moved house. I thought it was an error but turns out it's bad business at play. Look.

  • DNhunter85 Dave Hunter (@DNhunter85) reported from Birmingham, England

    @virginmedia shocking customer service

  • InfamousSuk Infamous Suk (@InfamousSuk) reported from West Bromwich, England

    One of the worst things i have ever done is move from @EE mobile to @virginmedia mobile as 4g is slower than a slug... currently getting 0.48mbps even my school internet was 2mb 15 years ago pdl 😡😡

  • LovesBunnys 🐰 Louise Owen 🐇 (@LovesBunnys) reported from Birmingham, England

    @virginmedia Hi i last contacted you guys on the 27th May 2019 and i still have had ni response from you guys about a complaint i put in last month could you please look into this matter for me please. Mrs Dews

  • MrASingh Amrit Singh (@MrASingh) reported from Birmingham, England

    @virginmedia hey, what’s going on with your internet! It’s not working and it crashed one of my live streams I was on. Your status page is also down too!

  • baggiedude54 Ray Allden (@baggiedude54) reported from Birmingham, England

    @blaneywba @virginmedia ITV & ITV plus 1 & ITV4 not working either

  • CubDJS Drew J Hoskins-Smith (@CubDJS) reported from Dudley, England

    @virginmedia Yes, the Complaints team have just parroted the same statements back to me without listening to me as an actual person and advised me to talk to the movers team, which is confusing as the Complaints team should be the overall team to raise a complaint with, not just hand it off.

  • tonymartin82211 tonymartin (@tonymartin82211) reported from Birmingham, England

    @virginmedia is there anyway that I can stop this infernal Tivo box recording stuff on my suggestions that I would never dream of watching, it's doing my loaf in.

  • baggiedude54 Ray Allden (@baggiedude54) reported from Birmingham, England

    @blaneywba @virginmedia Damn it. Wifey will make me watch BGT now !!

  • djchrisr Chris Roberts (@djchrisr) reported from Dudley, England

    @virginmedia I've already tried calling. The agent wouldn't accept what I was saying and basically called me a liar so I tweeted you & you advised me to file a complaint on the website to which I've received no response at all. I feel my only chance of a result is to take it to CISAS.

  • CubDJS Drew J Hoskins-Smith (@CubDJS) reported from Dudley, England

    @virginmedia I've moved house but remained a customer with no break in payments. As you can see, I was explicitly told to ignore my 'new' contract as it was just a formality with no changes to terms and I can't see any mention of paying two months at once.

  • Plumberguyuk Mike Hamer (@Plumberguyuk) reported from Birmingham, England

    Lloyds Bank is proberly the worst bank with the worst ideas of customer service I have come across in my life even worse than virgin media, your laughable and ameture approach to customers is pathetic, I should be using you as a example of bad customer service in my next series

  • Xxx_Rhi_xxX Rhi (@Xxx_Rhi_xxX) reported from Birmingham, England

    @virginmedia no signal on mobile in Birmingham. Cant make calls, text or use data! Also not seen the 'reimbursement' from the last disaster #sortitout

  • LovesBunnys 🐰 Louise Owen 🐇 (@LovesBunnys) reported from Birmingham, England

    @virginmedia Thanks i will be talking to them regarding the matter, as i don't feel virgin listened to me or took my complaint seriously.

  • EvanJoanette Evan Joanette (@EvanJoanette) reported from Birmingham, England

    @virginmedia Have to assume the cold-calling up-selling team aren't aware when customers have canceled their cable TV just a few months ago with notes to say they're only watching Netflix and want to pay less than £30. I try not to be rude, but seems a bit unfair on the team.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • TheStigVVL Chris Winward (@TheStigVVL) reported

    @virginmedia Ignored request for Subject Access Requests, ignored requests to raise complaints, online for shows “****” as complaint reference, go into track and no where to be seen, no confirmation email it was raised

  • TheStigVVL Chris Winward (@TheStigVVL) reported

    @virginmedia I disconnected it due to potentially moving house, and shoddy customer services, there was no guarentee virgin was available in my new area and did not want to be locked into a contract. Things changed and want to return as my speeds in my new provider are poor.

  • EczemaBoy Jason Bournemouth (@EczemaBoy) reported

    @virginmedia I’m locked out of the current one and despite all the literature that was sent and knowing the account number, address and contract date, you still wouldn’t help. Why was I never told your system couldn’t handle the same email address being used at various properties?

  • travelbug1980 Joanne Melville (@travelbug1980) reported

    @virginmedia I can't connect to YouTube on our Virgin Media, is there an issue? Been trying to connect for around 20 min. Thanks!

  • CBLG7 MFCGAV 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@CBLG7) reported

    @virginmedia It's a hub 3 , got no boosters tried them and they didn't help

  • JacksonSR Steven Jackson (@JacksonSR) reported

    @virginmedia Never the same price twice! Every rep is a chancer with a different number. Why is it so difficult to get a clear price???

  • Dud8294 Dud (@Dud8294) reported

    @virginmedia Service went down last night, had to reset router, then reset router then tech rebooted from your end then waited all night for nothing was told I’d get a call back had to call them again to be told it’s a problem in my area yet nothing reported online. Seems it’s Lies after lies

  • iwkya1 Lee Jackson (@iwkya1) reported

    @virginmedia Wa11 area internet not usable for a week now. Can you confirm an issue as your status says there is none.

  • com_oneill Denise oneill (@com_oneill) reported

    @virginmedia This is the service ever I'm now on to your cancellation team as it breach of your contract you can't give me service to promise so I have every right to leave . 2 years of intermittent Internet to none at all 😡😡

  • triolette Rejoice Denhere (@triolette) reported

    @virginmedia No network in IG4. Is there a problem with Virgin?