Virgin Media outages and service status in Kingswinford, England

Problems in the last 24 hours in Kingswinford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingswinford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kingswinford, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Wolverhampton, Kidderminster, Brierley Hill, Walsall, Halesowen, West Bromwich, Streetly, Smethwick, Dudley, Wednesbury, Bilston, and Willenhall.

City	Problem Type	Report Time
Birmingham	Internet	10 hours ago
Birmingham	Internet	17 hours ago
Birmingham	Total Blackout	2 days ago
Oldbury	Internet	2 days ago
Birmingham	Internet	2 days ago
Birmingham	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Kingswinford, England

Latest outage, problems and issue reports in Kingswinford and nearby locations:

• 
  Stephen Bennett (@Stephen12857059) reported 10 seconds ago from Birmingham, England

  @virginmedia I called 150 today to speak to a Supervisor regarding my bill. I was told I would receive a call within the hour. NOTHING. I agreed a contract 18/8/22 and the last two payments have been £65 & £75 more than agreed. This is shocking customer care and service.

• 
  Steve Lees (@measlewolf) reported 3 minutes ago from Dudley, England

  @virginmedia I’m currently on hold. My mum is in her 70’s and waited in for an engineer only for them to send a text 10mins before to say you were coming in the 26th. The original appointment was the 21st and her TV service has been down for well over a week.

• 
  Colin Hunt (@HuntColin58) reported 14 minutes ago from Birmingham, England

  @virginmedia It took me best part of a day Friday 24/3/2023 to contact you to cancel my broadband but since I finally managed to you have been contacting me 4 times a day. We have signed a contract with someone else. Please stop harassing us we have cancelled

• 
  Ronnie Harris (@redron1975) reported 14 minutes ago from Walsall Wood, England

  @virginmedia Right then fools. How many times do I need to contact you to tell you how bad our internet is? I am so fed up with this service and wouldn't recommend you to my worst enemy. I cant wait to get service from someone reliable. Clowns

• 
  Stuart McCullagh (@stumccullagh) reported 17 minutes ago from Birmingham, England

  @virginmedia The TV goes all distorted I’ve done webchats phone calls the lot nothing has been resolved was told it was a problem in the area , neighbours have had no issues happened still have issues now but not as often but it’s a bit annoying esp when I’ve not had any money off

• 
  Steve Lees (@measlewolf) reported 23 minutes ago from Dudley, England

  @virginmedia Yes, the fault dates back from the 25th August and hopefully a fix will be made tomorrow, if not an engineer is booked for next week. When I finally got through the team were very helpful

• 
  Simon Neale (@nealesj) reported 24 minutes ago from Swindon, England

  It looks like @virginmedia name servers are not accessible so no DNS records can be resolved. A major outage for their services. Seems to be no comms from them. @BBCNews are you aware? #VirginMediaDown #VirginMedia

• 
  Tim Hazelwood (@timhazelwood2) reported 26 minutes ago from Bewdley, England

  @virginmedia Hi, following on from the resolution of the issue outlined above. My dad has received a full bill despite being assured by every employee we have spoken to that he wouldn't be charged for the period he was without service (more than two months). Please advise

• 
  derek(🕖❤️‍🔥samurai🇨🇳) (@Dereklad) reported 30 minutes ago from Birmingham, England

  Virgin media. Your internet broadband is down,we hope to have it fixed by 10pm.😣 Modern warfare 2 campaign day. And no internet.😢

• 
  TheBosz (@kolapoagunbiade) reported 31 minutes ago from Birmingham, England

  @virginmedia Unfortunately, you dont have a ticketing system or cobtact email to track issues, rather a phone system that requires you to wait forever to get through to an agent. A/c number: 095063606. I was charged x2.5 of what i was tp pay.

• 
  Dani Grim (@RefinedSavage) reported 41 minutes ago from Dudley, England

  Seems like @virginmedia is completely down in our area, I can't even access their support site to log a problem. Also it appears that @O2 is having some sort of issue, my mobile data connection is so slow that royal mail could be a viable messaging alternative.

• 
  Ronnie Harris (@redron1975) reported 41 minutes ago from Walsall Wood, England

  @virginmedia so what crap excuse u got today for us in the ws10 area? Internet down again. Honestly if you were a guard dog nothing would be safe. Even less reliable than the weather forecast.

• 
  Stuart McCullagh (@stumccullagh) reported 42 minutes ago from Swindon, England

  @virginmedia No , when I last spoke to someone on the phone the issue was still happening , it doesn’t happen as much now but still happens at least once a day

• 
  Gordé 🦩 (@ReissOmari) reported 43 minutes ago from Birmingham, England

  @virginmedia Hi, I’m getting around 80mpbs now, should be 350 though, when I try and test it says there’s a problem in the area, but no further information

• 
  Beard Punk (@BeardPunk) reported 46 minutes ago from Birmingham, England

  @virginmedia any updates on the VPN issue?

• 
  Tim Hazelwood (@timhazelwood2) reported 48 minutes ago from Bewdley, England

  @virginmedia He has called a few times and I called once. They say there is an issue in the area. He's been without service since July and they said the issue would be resolved on 21st aug. ive been away and it's still not fixed. It looks like an issue with the box to me as a layman

• 
  le Phantom Plume (@lePhantomPlume) reported 51 minutes ago from Wolverhampton, England

  @virginmedia It’s ok thanks, one of your team rang me, was extremely rude then hung up.

• 
  Howard Martin 💚 (@HJMKent) reported 54 minutes ago from Kidderminster, England

  @virginmedia Can you please explain why, when I renewed my package in March you reduced my last invoiced bill to reflect the change & took by DD what you said you would! Now you say you will suspend my service because I underpaid? You took what you wanted!

• 
  IAACCTV Limited (@iaacctvuk) reported 58 minutes ago from West Bromwich, England

  @virginmedia broadband down again from Virginmedia Common theme these days

• 
  Stuart Henley (@HenleyStatic) reported 59 minutes ago from Halesowen, England

  @virginmedia footy on BBC1 through virgin box about 5 minutes behind tonight. Not good service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mrpinkcat (@Misterpinkcat) reported 7 minutes ago

  @virginmedia @GlitteringAngel Katie shouldn't have to send you a DM, just treat loyalty with some respect and give people discounts the longer they stay with you instead of giving newbies better deals than long standing customers

• 
  Claire Wilson (@choc1982) reported 7 minutes ago

  @virginmedia I am absolutely disgusted in the service I have been receiving over the last week. I have been with you 12 years and calls have been cut off. WhatsApp chats have been ended while trying to go over offers. Which may I say are shocking. You get nothing for being loyal.

• 
  Tigol (@bigoltiddies) reported 8 minutes ago

  @JU51LNS @TalkTalk It was never YOUR email, it belonged to TalkTalk and they simply rented it to you as a perk of being subscribed to their service. You've cancelled or are cancelling so they're no longer giving you a free email and instead asking you to pay. BT does/did the same. As did/does Sky. Virginmedia just straight delete the email address after 90 days. You're making a deal out of nothing. Pay the fiver a month and use the time to port out valuable emails by forwarding them to your other email then when you're confident you've got it all transferred, cancel the payment.

• 
  Nicky Forrester (@WeeMrsF) reported 12 minutes ago

  @virginmedia help please! How do we get your call centre to stop calling us every single day (since Feb, that’s not a joke) trying to get us to upgrade our TV & broadband package? We upgraded in Dec and are happy with our service but daily calls are really starting to grate!

• 
  Irvine sparrow (@IrvineSparrow) reported 13 minutes ago

  @virginmedia so I’m trying to cancel my contract and I’m speaking to Soyinka Sheffield but their English is so bad I can hardly understand them. Apparently she is the only person that can deal with me. Thank god I’m leaving ( well I hope I am ) !!

• 
  Flip Flop (@flop_flip60295) reported 19 minutes ago

  @virginmedia getting 100mb a second on your gigabyte package and was told there was issues. Was escalated to the complaints team who advised nothing is wrong! Shocking customer service even when it was acknowledged its nowhere near what im paying for

• 
  Stu Plays XD 🎮 (@StuPlaysXD) reported 21 minutes ago

  @virginmedia honestly hindsight is great because if I had just waited I wouldn’t of gone with yourself as a provider. £90 a month for constant drops in internet / tv. Your stream box is useless. Massive thumbs down 👎 would not recommend. Should of just renewed with @skytv 👍

• 
  John Mercer (@Merse2506) reported 22 minutes ago

  @virginmedia Hi I have been a VM customer for many years and have complained about my box s8nce you switched to a WiFi version. I get "buffering" and channel failed messages constantly. This happens and a low bandwidth message appears with tbe graphic even when the channel is still working.

• 
  Net Zero Watch (@NetZeroWatch) reported 24 minutes ago

  Mobile network operators have warned they could be forced to ration phone signal access to combat soaring energy prices triggered by the war in Iran. In a stark warning to the Government, telecoms giants including VodafoneThree, Virgin Media O2 and EE said they were drawing up emergency contingency plans after being excluded from Rachel Reeves’s energy support scheme. More Net Zero issues for consumers. #CostOfNetZero

• 
  Oldbloke (@Oldbloke74) reported 25 minutes ago

  @entrustTMF @virginmedia You cold always telephone their useful call centre 🤡 Virgin Media are such a lousy company to deal with - trouble is the competitors are also terrible. 😤