Virgin Media outages and service status in Kingswinford, England

Problems in the last 24 hours in Kingswinford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingswinford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kingswinford, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, West Bromwich, Streetly, Oldbury, Smethwick, Wolverhampton, Walsall, Dudley, Wednesbury, Bilston, Willenhall, Rowley Regis, Halesowen, and Stourbridge.

City	Problem Type	Report Time
Birmingham	Internet	7 hours ago
Birmingham	Wi-fi	8 hours ago
Birmingham	Wi-fi	15 hours ago
Birmingham	Wi-fi	15 hours ago
Birmingham	Internet	17 hours ago
West Bromwich	E-mail	18 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Kingswinford, England

Latest outage, problems and issue reports in Kingswinford and nearby locations:

• 
  Brian Cape (@BrianMCape) reported 6 minutes ago from West Bromwich, England

  @virginmedia Just to let you know, I've taken the time to write out another complaint via the link. I've submitted and it says 'nothing to see here'. The link says response within 7 days, and the submission says 28 days, and then my portal says I haven't raised a complaint. ANOTHER FAIL

• 
  Steve Lees (@measlewolf) reported 10 minutes ago from Dudley, England

  @virginmedia Yes, the fault dates back from the 25th August and hopefully a fix will be made tomorrow, if not an engineer is booked for next week. When I finally got through the team were very helpful

• 
  Tim Hazelwood (@timhazelwood2) reported 11 minutes ago from Bewdley, England

  @virginmedia Hi, following on from the resolution of the issue outlined above. My dad has received a full bill despite being assured by every employee we have spoken to that he wouldn't be charged for the period he was without service (more than two months). Please advise

• 
  Ronnie Harris (@redron1975) reported 15 minutes ago from Walsall Wood, England

  @virginmedia guess what ********* your system is down again. Useless pricks.

• 
  Kiel (@k1El_w) reported 17 minutes ago from Birmingham, England

  @virginmedia @YodelOnline your ability to deliver equipment is shocking!!! The customer service you provide is even worse!!!

• 
  Simon Neale (@nealesj) reported 21 minutes ago from Swindon, England

  @virginmedia Dear ‘RP,’ I find your tone unacceptable. I don’t care how many times you’ve had to repeat the statement; customers are paying for a service they’ve not been getting, so dial down your level of obnoxiousness please.

• 
  Gordé 🦩 (@ReissOmari) reported 22 minutes ago from Birmingham, England

  Mad that I pay £71 a month for 350mbps a month for @virginmedia for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area??

• 
  Rob Chipman (@robchippyman) reported 26 minutes ago from Birmingham, England

  @Tilton247 @virginmedia I had the same for 2 years. Constantly disconnecting on a daily basis . Changed the Hub and it worked straight away. No issues since. Good luck getting a new hub off them though.

• 
  SorachiTim (@PolymathTim) reported 33 minutes ago from West Bromwich, England

  Zero Internet connectivity from @virginmedia now for pushing 12 hours. Resetting and/or powering down the hub does nothing, the diagnostic and fault tools just go round and around in an ever more boring circle. #LightningSpeedFarce

• 
  jen (@jenkin99) reported 35 minutes ago from Birmingham, England

  @virginmedia We had issuse with our service, and was told we would need new cables. We the new cables installed. They left cabels hanging in the garden which has since been removed. Our grass is ruined (I have photos) it looks like next doors cable are also under or grass????

• 
  Steve Lees (@measlewolf) reported 35 minutes ago from Dudley, England

  @virginmedia I understand that your systems were down last night, which happens, but I’ve been on hold for 30 mins this morning. We have a text to say it’s resolved but it isn’t. I just need to speak to someone please.

• 
  Susan Johnson (@SusieWJr) reported 36 minutes ago from Himley, England

  @virginmedia The status checker says intermittent signal in your area. It's disgusting with how much I pay for broadband.

• 
  Satish Danny Paul (@________Danny) reported 39 minutes ago from West Bromwich, England

  @virginmedia I called cust serv today after logging complaint on 26th Nov and hearing nothing back. cust serv asked me to request my data and voice calls. listen to it myself and then send proof of being missold a contract/virgin error, so virgin can then resolve the matter and complaint

• 
  iamscorchy (@iamscorchy) reported 41 minutes ago from Wednesfield, England

  @virginmedia No it doesn't feel hot it randomly starts the fan really loud and doesn't stop its on top of a cupboard not close to any walls ect it's cleaned still have the problem at least twice a week

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 41 minutes ago from Willenhall, England

  I'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell

• 
  Satish Danny Paul (@________Danny) reported 45 minutes ago from West Bromwich, England

  @virginmedia Hi, after raising 2 complaints for being missold my contract, no investigation done by virgin, no outcomes received. i am now bing asked to request my data (dsar), investigate the issue myself listenening to the recordings and send proof to virgin to review. shocking cust service

• 
  Marianne Sommerville 🌻 (@MariannexS) reported 46 minutes ago from West Bromwich, England

  @virginmedia red button for the football not working again. @SkySports

• 
  iamscorchy (@iamscorchy) reported 47 minutes ago from Wednesfield, England

  Virgin media is literally dog! Worst thing I've done is keep renewing with you every year next year 100% going with bt! Forever dropping out reconnecting utter pointless meant to be 1gig complete waffle! @Virgin #virginmedia

• 
  Dani Grim (@RefinedSavage) reported 53 minutes ago from Dudley, England

  Seems like @virginmedia is completely down in our area, I can't even access their support site to log a problem. Also it appears that @O2 is having some sort of issue, my mobile data connection is so slow that royal mail could be a viable messaging alternative.

• 
  Steve Lees (@measlewolf) reported 56 minutes ago from Dudley, England

  @virginmedia I’m currently on hold. My mum is in her 70’s and waited in for an engineer only for them to send a text 10mins before to say you were coming in the 26th. The original appointment was the 21st and her TV service has been down for well over a week.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ben Eaton (@BenEato46743114) reported 2 minutes ago

  @virginmedia Just cancelled my broadband because you want £33 for m350 but new customers get m500 for £24 how does that work been with you for nearly ten years but a new customer gets a better deal 👍.

• 
  Walthamstow Life (@WalthamstowLife) reported 2 minutes ago

  @virginmedia Why are internet services down AGAIN in #E17? Your service is utter rubbish!

• 
  Alloqui Strix (@AlloquiStrix) reported 4 minutes ago

  An in-place upgrade which is causing a 10 day outage - pretty awful planning @virginmedia. And telling us it would be fixed in 1 day, then 2 days, then 4 days, then 3 days, then 4 days, then 10 days - is a bit of a joke.

• 
  Sandy Muir (@SandyRMuir) reported 4 minutes ago

  @virginmedia Really poor customer experience these last couple of days regarding renewal of services! Different conversations and quoted various increases to service in chat service. Lower offer quoted on my login page yesterday now withdrawn according to guy on phone just now?

• 
  Quinn 😈 (@pressqforquinn) reported 4 minutes ago

  @official_throne Virgin Media is having an outage until 7th April due to the religious weekend sooo can't stream until they fix the issue... 😔

• 
  Heinz Beanz (@Delveyboy) reported 4 minutes ago

  @virginmedia contractors are outside now, cutting up my wires so I have no connection. The earliest they can fix it, is Thursday. Absolute jokers.

• 
  Nichola 2020 (@NicolaDonnan) reported 13 minutes ago

  @virginmedia how do we speak to a real person? A lorry knocked down or phone pole today meaning 5 houses have lost their phone/ WiFi cable. We need to organise reconnection.

• 
  Ashley Reade (@AshReade) reported 13 minutes ago

  @virginmedia funny thing is you say call so I do, or you make promises you don't keep, your supposed manager cut off a vulnerable customer . #Virgin #Ofcom

• 
  Howie (@Howie_89) reported 17 minutes ago

  @virginmedia @amacabrefellow Surely the criteria is simple... Your not providing a service that is paid for by us the customer

• 
  🌊 (@jckmrdw) reported 17 minutes ago

  How does virgin media treat U...