Virgin Media Outage Report in Kingswinford, Dudley, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kingswinford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingswinford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Kingswinford, Dudley, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Wolverhampton, Dudley, Oldbury, West Bromwich, Walsall, Bilston, Rowley Regis, Wednesbury, Cradley Heath, Brierley Hill, Redditch, Smethwick and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Wolverhampton |
Wi-fi | |
| Dudley |
TV | |
| Oldbury |
Internet | |
| Birmingham |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Kingswinford, England
Latest outage, problems and issue reports in Kingswinford and nearby locations:
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Dan.
(@Daniel_Gaskarth) reported
from
Redditch, England
@virginmedia any reason why my Wi-fi is down. I’ve reset it twice at the wall and still won’t connect to anything
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SUSAN
(@Susiec64) reported
from
Halesowen, England
@virginmedia Internet is all over the place today, Halesowen, what's going on. My neighbours are all having same issue.
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anna_banana
(@bettyboobypants) reported
from
Birmingham, England
@virginmedia She has forgotten her email address (and is struggling to get access to her acc & not getting much help when she phones up) she uses on her mobile acc as she is looking to cancel or update her mobile phone contract.
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Tom
(@TomPG92) reported
from
Birmingham, England
@virginmedia my parents virgin media account is under my email, only issue is that I don’t live with them, just signed up with you and now thats under my email too, when I try to sign into my account I get theirs, it says your can’t change an account email either..
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
@virginmedia have the worst customer service in the world. Reported a fraud case to them 2 months ago and they have done nothing with it. You call there call centre and they just hang up on you. Great work guys 👍🏻
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MH
(@Mijan93243645) reported
from
Birmingham, England
@virginmedia Your text service is worse than speaking to someone live
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Adam
(@brumadam) reported
from
Birmingham, England
Credit where it’s due, just had to call @virginmedia as I was unable to fix a query on the website and had fantastic, fast, and friendly service from the call centre. Thank you 🙏
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Dave Phillips
(@DaveWFC) reported
from
Wednesfield, England
Well since my @virginmedia internet has been down since 4:30pm had to resort to going back to watching beautifully cheap 'Horror' movies! 👍
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anna_banana
(@bettyboobypants) reported
from
Birmingham, England
@virginmedia She doesn’t want to cancel or pause her account she wants to be able to talk to some one about cancelling her mobile contract
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MH
(@Mijan93243645) reported
from
Kidderminster, England
@virginmedia It was hard to contact you to follow up, I tried many ways but was getting no where as everything seemed to be on automated, however again in April I was having more issues and it got to a point I went on Twitter and someone responded with a text service but again like always
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
On my third call today with @virginmedia 👍🏻👍🏻 would be awesome if they wouldn’t hang up on me....
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MH
(@Mijan93243645) reported
from
Kidderminster, England
@virginmedia I’m not paying the full amount for April and may, until you revie my bill for not getting my full service and I don’t receive my booster I am not paying a single penny, and I’m not contacting anyone. You sort it. DM if you want my account details
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Mat 🏳️🌈
(@EgglestonMathew) reported
from
Birmingham, England
@virginmedia huns ya broadband is broken , again.
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Craig
(@cra1gs) reported
from
Birmingham, England
Internet is down again @virginmedia It’s a Friday night. Sort it out.
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Connor
(@CCRSGAMING) reported
from
Walsall Wood, England
@virginmedia my WiFi is not working all lights flash green until they go off and the white light appears still nothing then all of a sudden they all flash red then repeats the process
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👻•Betty👑•👻
(@ghstofyouBrock) reported
from
Walsall Wood, England
Aight but why is virgin media the worst ******* internet shut ever
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Roisin Bailey
(@midwifephd) reported
from
Birmingham, England
@amesmorton48 @virginmedia They're the worst.
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Dan Bull 🍐
(@itsDanBull) reported
from
Birmingham, England
@MrDKOz @virginmedia I asked Virgin's technician about the business package when i joined and he specifically said I wouldn't need it because their fibre service is so reliable it'd be a waste of money to go for the business package. I remember that vividly and it turned out to be terrible advice.
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MH
(@Mijan93243645) reported
from
Kidderminster, England
@virginmedia In March when I renewed my contract I was having a lot of issues with my WiFi service, when I called person on the phone suggested I need a booster in my house which they he/she can’t remember now said I should get it within few days, then lockdown happened and understandably
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Amy Morton
(@amesmorton48) reported
from
Birmingham, England
Listen up @virginmedia Customers will be leaving in droves if you don't sort it out. Cannot work from home with such rubbish service & contract restrictions.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Clive Richardson
(@CliveR39) reported
@virginmedia There is no dial tone and no connection when dialling in from mobile, just three beeps and disconnect. I'm not asking for much, just the service I'm paying for in this digital/cable era.
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quillers@hotmail.co.uk
(@QuillersTommy) reported
@richardbranson your virgin media company are trying to charge me £250 to fix a phone that's got a battery that's expanded and broken the phone. The phone is 2 months out of warranty but its a common fault with the Samsung S9, I use all your services home phone, broadband TV...
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quillers@hotmail.co.uk
(@QuillersTommy) reported
@virginmedia You can't even spell properly it shows the contempt you have for your customers, 30 years I've been a customer even before it was Virgin and to be treated the way I have is a travesty.
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Lisa Reeves
(@LisaRxx73) reported
@virginmedia I have and one min it’s saying there’s issues and the next it’s saying nothings wrong but tv and internet keeps dropping
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Ein Stein
(@UnderAnOverflow) reported
@virginmedia No. Nothing. I'm told third hand that the local hub is overheating. Which is ridiculous if true. But that just explains the performance, doesn't explain engineer no shows and customer service.
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Markus Parsons
(@ParsonsMarkus) reported
@virginmedia my WiFi has been very poor for the past 7 days,I've done everything I can but it's slow or there is no Internet, I pay over £100 a month and this is unacceptable
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Keithy D
(@KeithY2Dickie) reported
@virginmedia no broadband since Friday, seems the router has given up or there’s no connection to it as I cannot access it at all or find the network
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Clive Richardson
(@CliveR39) reported
@virginmedia As mentioned, NOT Hub-connected, no fault shows on test from PC, but STILL no landline! Continuing abject service...
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Dave Kemp
(@kempy_7) reported
@virginmedia stop messing around with episodes and load Manifest season 3 episode 5 back on to on demand. Same issues every season
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Kenny Creanor
(@Kennycreanor) reported
@virginmedia @UnderAnOverflow North Glasgow here as well, nothing showing on the service page for our postcode or those nearby. Work has also been a nightmare today due to this, but glad to know it's not just me though