Virgin Media Outage Report in Kingswinford, Dudley, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Kingswinford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingswinford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Kingswinford, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Wolverhampton, West Bromwich, Walsall, Dudley, Wednesbury, Bilston, Smethwick, Willenhall, Rowley Regis, Halesowen, Stourbridge, and Brierley Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Internet | 8 hours ago |
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Birmingham
|
Internet | 8 hours ago |
|
Oldbury
|
9 hours ago | |
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Birmingham
|
Internet | 12 hours ago |
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Birmingham
|
Internet | 13 hours ago |
|
Birmingham
|
Internet | 15 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kingswinford, England
Latest outage, problems and issue reports in Kingswinford and nearby locations:
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Lacie_Adams (@Lacie_Adams1) reported from Walsall Wood, England@virginmedia There are known issues in my area. Apparently 2 days in a row at, what i would imagine, are peak times. I seriously need to consider a new provider. This is getting beyond a joke for the money that I pay
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Lacie_Adams (@Lacie_Adams1) reported from Wednesfield, England@virginmedia Back up and running but disruption in service and recorded programmes. With the amount of issues I've had since being with you, not once do I get an apology or money back for service I cant use
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Lacie_Adams (@Lacie_Adams1) reported from Walsall Wood, England@virginmedia Havent spoken to anyone since my post there are issues in my area which means I have no internet and no TV, during lockdown this is not the most ideal situation 2 nights in a row after finishing work! Been down for over an hour so far that I know of as thats when i got home
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STEEEB (@mavMclovin77) reported from Birmingham, England@virginmedia been very poor,in B29, had the hub replaced Friday,still no better,awful service
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. JAY! (@JamieEveriss) reported from Dudley, England@virginmedia can you please advise how I’m able to log a complaint?
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Lacie_Adams (@Lacie_Adams1) reported from Wednesfield, England@Truthisaperspe1 @virginmedia I do inform them of the issues.
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David Ward (@ADaveWard) reported from Wolverhampton, EnglandThanks for the reply @virginmedia but in your instructions following your system check on your site it states you will be sending a signal to my hub to improve something. Nowhere does it date for me to do a pinhole reset. So which is correct because you need to correct something
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Lacie_Adams (@Lacie_Adams1) reported from Wednesfield, England@Phlebian @Truthisaperspe1 @virginmedia If you go to there website and type in your postcode it states if there are issues in the area. I am aware of how to report issues and how to check for them without making contact, when call always same response of the script they have in front of them. No human aspect to the cal
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Abbie Walters (@abbiewx_xo) reported from Kidderminster, England@virginmedia Any advice on why our virgin media boxes have just decided to stop showing some channels. It says error code (W02) and this is on TLC which we used to watch daily?? Joke. What’s the point in paying for for a service which isn’t being provided?
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morble (@sophiemorbey) reported from Birmingham, EnglandWithin 24 hours of me ringing @virginmedia, we’re up and running with broadband (it’s also dead fast, bonus) 👏🏼 If anyone is considering @NOWTV for internet, PLEASE don’t bother. They are honestly the worst provider I’ve ever come across.
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Lacie_Adams (@Lacie_Adams1) reported from Wednesfield, England@virginmedia Someone actually looking into my account, the issues I've had and money back would be nice
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Stephen Luckett (@Steveluckett) reported from Codsall, England@BeefGolf @virginmedia @MartinSLewis They are awful.
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Helen Rollins (@kittykatrollins) reported from Birmingham, England@virginmedia hi. Trying to get through to you but permanently met with an automated voice. Please can someone contact me. We’ve been having broadband issues for a long time. tried to log into the hub but it says someone else is already logged in. We really need support from you.
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Omar Qureshi (@omarqureshi) reported from Birmingham, England@virginmedia What's the procedure if this isn't rectified? It's not a unusual request, yet I'm around 10 days without phone service.
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Aaliya (@Aaliya_UK) reported from Birmingham, EnglandHad v patchy internet, when @virginmedia resolved it in April, they connected the wrong cable, cutting off our landline for pt calls (mobile blackspot) Numerous promises frm managers @virginmedia & “urgent service requests” since. Last engineer visited yest. Still not resolved😡
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Aaliya (@Aaliya_UK) reported from Birmingham, England@virginmedia Not officially complained as hoped it would be resolved due to repeated reassurances I’ve had! Shouldn’t have to log a complaint for your error (verified by your engineers)! Cost of GP Partner husband (&my) time far exceeds cost of line rental we are paying for no landline!
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Lacie_Adams (@Lacie_Adams1) reported from Walsall Wood, England@virginmedia Come back home from work and all services are down again.... 2 days in a row...reported the issue... couldnt speak to a person... robot told me to wait 10 minutes and my problems will be fixed.... let's see what happens John
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Martin Clarke (@MartinClarke165) reported from Birmingham, England@virginmedia are the worst I’ve known them in 15 yrs! I’ve had no tv for the last few days and an engineer coming in a week! Really! Also have an outstanding contract issue since March 23rd. Promised call back by managers but never comes. Avoid them!!
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Fubz (@Fubz21) reported from Dudley, England5th time today @virginmedia has gone down, got zero work done and no response from customer services. Last straw for me this, as if I'm not under enough stress from work as it is!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dan J Hawthorne (@DanJ_Hawthorne) reported@virginmedia I’ve attempted to be in touch with your support team, but I’m been passed from pillar to post. No one gives a toss at your offices. Yet again it is down!
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Charlie Osman (@CharlieOsman) reported@virginmedia @Kerrieb86 It would be great if Virgin Media could be the ones letting us know how it’s going instead of asking the customer to do the job for you? Shocking lack of communication about a problem that’s knocked out the whole area.
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Zod The Destroyer (@DestroyerZod) reported@AlexMalev @virginmedia Install happening tomorrow. Email to confirm. Text message to confirm. Logon the account to see the install date has NaN as date. "The install has been moved to 7th January". Seriously what the actual ****. my BT line is terminated tomorrow. Fuckwits.
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Diane Kutar (@DiLeKu) reported@virginmedia @GullShaun @Virgin The whole town has been out since 2pm yesterday. You have changed your estimated fix time six times. You are laying new cable. We can see you! Stop pretending there is no problem and tell the truth!
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AVFC_flowz (@flowz23) reported@virginmedia I've spent an hour and a half trying to get a very simple answer, that's got me this far! I'm not with Virgin now so I'm not texting a service that costs me either
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James Taylor (@j1mtaylor) reported@virginmedia 🙄 over 24 hours later you guys reply. Yes the connection came back but no explanation of why the issue happened. Miraculously fixed it’s self before anyone answered the call.
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Diane Kutar (@DiLeKu) reported@virginmedia @Its_Hazehill But at 10pm last night it was due to be resolved today. And now it is tomorrow. And when tomorrow arrives..... you know the old saying .... tomorrow never comes. Please post ONE REALISTIC TIME!
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Record Cup Winners (@AFCGoonerPaul) reportedAh the local MP has now tweeted about the @virginmedia outage to Burgess Hill. At this point I am just assuming the spare parts to fix this are stuck in a lorry in Calais somewhere.
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AVFC_flowz (@flowz23) reported@virginmedia The complaint is regarding a cheque, not something to discuss over social media. But needless to say nothing has happened yet because the advisor did zero other than blame covid for the poor response time
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Nads (@NadsShad) reported@virginmedia No it keeps dropping out. Paying a fortune and for what? We upgraded to get faster speeds but pointless if the signal keeps dropping out.