Virgin Media

Virgin Media Outage Report in Kingswinford, Dudley, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kingswinford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingswinford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kingswinford, Dudley, England 03/01/2026 09:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kingswinford, Dudley, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, West Bromwich, Rowley Regis, Halesowen, Stourbridge, Wolverhampton, Walsall, Redditch, Dudley, Brierley Hill, Bilston, Wednesbury and Cradley Heath.

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City Problem Type Report Time
United KingdomBirmingham E-mail
United KingdomBirmingham Wi-fi
United KingdomOldbury Internet
United KingdomOldbury Wi-fi
United KingdomBirmingham E-mail
United KingdomBirmingham TV

Community Discussion

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Virgin Media Issues Reports Near Kingswinford, England

Latest outage, problems and issue reports in Kingswinford and nearby locations:

  • CannedWildlife Adam O'Hare 🏳️‍🌈 💚 (@CannedWildlife) reported from Birmingham, England

    @virginmedia Hi MH, broadband / Internet in B31 and B45 of Birmingham, has been very terrible. Now, it is just up to those who are responsible, to fix this issue, plus to be open & honest... Cheers, Mr. A. O'Hare

  • MartinClarke165 Martin Clarke (@MartinClarke165) reported from Birmingham, England

    @virginmedia why are you so bad!! I pay for a service and pretty much everyday my broadband drops. Each mid morning it goes off and tonight whilst watching the Villa. #poorcustomerservice

  • S_Wiley303 Steve Wiley (@S_Wiley303) reported from Walsall Wood, England

    @virginmedia you inform me that unless I swap the sim in my phone I will lose the service in 18 days ,you have not sent me a sim ,and your text system is rubbish :enter the 65 letter of your security code ,what ?,you haven’t sent me a sim

  • ja2xarnie JArnie (@ja2xarnie) reported from Birmingham, England

    We've also had intermittent Internet today. I can't face another hour being kept on hold. Can you expedite a solution to our problems? #virginmedia

  • james_e_grant James (@james_e_grant) reported from Birmingham, England

    @virginmedia I’m looking to cancel my contract with you, but I refuse to be placed on hold for an indefinite amount of time and your website appears to be broken/designed by idiots so I can’t easily find what I want. Can you help me sort this out please?

  • ja2xarnie JArnie (@ja2xarnie) reported from Birmingham, England

    @virginmedia No issues flagged. Your technical support couldn't find them either. Broadband OK now but no phone line

  • cra1gs Craig (@cra1gs) reported from Birmingham, England

    @virginmedia the company that doesn’t give a **** about your complaint. Can’t be bothered to resolve your complaint and provides no avenue to complain.

  • KatyFancourt Katy (@KatyFancourt) reported from Birmingham, England

    @virginmedia one of your engineers apparently got lost trying to find my property, spent an hour on the phone to customer services to be then told that theirs an ‘emergency’??

  • Leyjay17 Leyton Jordan (@Leyjay17) reported from Birmingham, England

    @virginmedia Still can’t speak to anyone !?! Get answer message and automated help and told to turn on and off!?! Then call ends ?!? 🤬🤬Expert advice !! 🤬🤬

  • AJhyphenCSdotUK AJComputerServicesUK (@AJhyphenCSdotUK) reported from Birmingham, England

    I will definitely be ending my TV Contract with #VirginMedia at the earliest opportunity, I am sick to death of watching stupid adverts on #DiscoveryTV Channels and it’s the same ones every damn time! If the #TLC Channel didn’t exist then it wouldn’t be so bad! 🤬

  • TheRusse11a Matt Russell (@TheRusse11a) reported from Birmingham, England

    @virginmedia I managed to fix it by d/l the app again last night. Thank you.

  • John_L_Bird John Bird (@John_L_Bird) reported from Dudley, England

    @virginmedia when I resubscribed to your service for 18 months I requested wifi boosters which I was advised would be posted to me. 3 months on nothing received. Can’t get through on the phone or website chat service.

  • SkulyMusic Skuly (@SkulyMusic) reported from Aldridge, England

    @virginmedia Half of my channels missing have completed all the trouble shooting measures no joy. Nobody ever picks up the phone 😡 You are not providing the service we are paying for DD is getting cancelled and your equipment is being returned. Have spoken with fair trade

  • LisaVin74208006 Lisa Vincent (@LisaVin74208006) reported from Madeley, England

    @virginmedia your self help checks to resolve faults is INFURIATING ! Run test on equipment but still a fault on home phone line but cant book an engineer !! I've had a "chat" with a robot and now just have to hope cyberspace is listening !!

  • villans1982 Mark Jones (@villans1982) reported from Halesowen, England

    Virgin internet down yet again. Every day it’s getting embarrassing #virginmedia #poor #embarrassing

  • kieronjconroy Kieron Conroy (@kieronjconroy) reported from West Bromwich, England

    @virginmedia Got my hub3 today.(new customer), Everything all connected but only got got solid Wi-Fi signal and the green flashing light. Checked multiple times over. Tried to talk on live chat and no one replying!

  • ja2xarnie JArnie (@ja2xarnie) reported from Birmingham, England

    @virginmedia I spent an hour on my mobile to Virgin today as landline isn't working. Spoke to three different people and, finally they told me it was a hardware issue with my phone, not the line. I have borrowed two phones from neighbours and they don't work either #virginmedia

  • ultimate_girls Ultimate Girls (@ultimate_girls) reported from Birmingham, England

    Cancelling my broadband with @virginmedia after ridiculous price increases every month. Cannot believe how RUDE the guy on the phone was when I told him I still wanted to cancel. Absolutely shocking attitude .. made my decision to leave SO much easier!!

  • JustinJmsClac Justin James Clack (@JustinJmsClac) reported from Halesowen, England

    @virginmedia what is wrong with your broadband lately? Laggy services, **** streaming, **** internet activity? Can you explain please? I tried calling your number to complain but your services are crap there too.

  • Leyjay17 Leyton Jordan (@Leyjay17) reported from Birmingham, England

    @virginmedia trying to speak to someone about our constant internet problems ! (B31) On hold and automated messages 🤬🤬 Funny how I got to speak to someone a month ago when I upgraded some services. Product and service still shocking ! 🤬😢

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MelClements91 Mel Clements 🏴󠁧󠁢󠁳󠁣󠁴󠁿💚 (@MelClements91) reported

    @virginmedia Thanks AB. On each of the 3 occasions it’s gone down in the last fortnight or so my first check has been the status checker with my post code and every time it has said there’s no issues. I managed to speak to someone last night (it had resolved by the time I got through) who..

  • iandrives Ian Day (@iandrives) reported

    @virginmedia been with Virgin for 6/7 years now and on the whole a great service with speed and negotiating a new deal etc but this happening and the lack of support with no resolution is making me look elsewhere for a reliable provider.

  • sk0rpiu5 Rhodri Stone (@sk0rpiu5) reported

    @virginmedia Can you provide some information on the issue? All I get currently is an estimated fix thats gone from 2pm to 7pm

  • udhayshh Udhayashankar (@udhayshh) reported

    @virginmedia i have been waiting for your broadband service for nearly a month now in Macclesfield, UK. And I don't see any progress being made by your team in my case. Please look into this and let me know if your team is capable of providing the service to me or not.

  • _LauraWhite_ Laura (@_LauraWhite_) reported

    Biggest mistake ever moving to @virginmedia mobile. Mobile data never works and calls hardly ever ring through. Get me back to EE🤯😤😤

  • James75529189 James (@James75529189) reported

    @virginmedia Yes. Tried all the troubleshooting all weekend. Wi-fi useless. Wired, gets a VERY slow connection.

  • iandrives Ian Day (@iandrives) reported

    @virginmedia and lagging all over the house regardless whether you are near the router or other side of the house. The speed when its working fine is great but its not reliable. All I get asked to do is 'reboot the router'. This doesn't work as the issue has been happening for months now.

  • jamesgibson279 James Gibson (@jamesgibson279) reported

    @virginmedia After the engineer leaves and it’s is t replaced we’re leaving virgin media, nothing but problems.

  • Shafiq81058273 Shafiq (@Shafiq81058273) reported

    @virginmedia hi can I'm hoping someone can help I am already a virgin media customer and I rent a line from you for broadband but I was wondering if I could bring over my existing talktalk number to virgin. Is that possible.

  • iandrives Ian Day (@iandrives) reported

    @virginmedia Its a Hub 3 router which I have had for maybe 4/5 years which until now has been fine. Your colleague said I can cancel within 14 days if nothing improved, it hasn't, no suggestion of changing the router or an engineer checking the outside hardware/cables.