Virgin Media

Virgin Media Outage Report in Kingswinford, Dudley, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kingswinford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingswinford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kingswinford, Dudley, England 01/15/2026 21:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kingswinford, Dudley, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Wolverhampton, Wednesbury, Walsall, Dudley, Cradley Heath, West Bromwich, Brierley Hill, Redditch, Rowley Regis, Smethwick, Bilston, Halesowen and Willenhall.

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City Problem Type Report Time
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomOldbury Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Wi-fi
United KingdomBirmingham Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Kingswinford, England

Latest outage, problems and issue reports in Kingswinford and nearby locations:

  • Linnyjolz62 Lynn Jolly (@Linnyjolz62) reported from Birmingham, England

    @virginmedia Held on for 45 mins on Friday and today. Was told there were "communication issues" on Friday and the guy I was speaking to said he'd call me back straightaway on my landline. He didn't. I tried again today to be told they couldn't access the system and that I should call again.

  • jadebcx jade (@jadebcx) reported from Birmingham, England

    @virginmedia why would my router be red lighting if the internet is fine? i read online it means there’s an error with my connection but there isn’t any problem 🥴

  • BaggieBirdd66 ✿𝘓𝘢𝘥𝘺𝘑𝘢𝘪✿💙🤍🌟 (@BaggieBirdd66) reported from Birmingham, England

    @virginmedia hi I need some help please. I need a box installed at my address and I'm hard of hearing so I find it difficult to use the phone. Is there any way I can book a engineer appointment online as that is easier for me. Thanks

  • pedrofouruk Pedro Oliveira (@pedrofouruk) reported from Birmingham, England

    I wanted to cancel my contract with @virginmedia but no ones answering the calls.. terrible costumer service. @MartinSLewis @virginmedia

  • Suzanne_WW Suzi🧡🖤🧡💕 (@Suzanne_WW) reported from Dudley, England

    @virginmedia Absolutely useless Rude employees and no help!

  • aquaticsmum64 AJKearney (@aquaticsmum64) reported from Aldridge, England

    Hey @virginmedia Had a contract with you for years but the TV service is terrible. Called to sort - gave details including PW for account via auto system (all correct). Person said the name on my AC is different??? My bill is in my name! Left hanging on for 28 mins then cut off!

  • tr0y1291 Troy (@tr0y1291) reported from West Bromwich, England

    @virginmedia are an absolute disgrace. The broadband has been down more than in use over the last 12 months. My 1 year old would do a better job in the call centre they use.

  • aquaticsmum64 AJKearney (@aquaticsmum64) reported from Aldridge, England

    @virginmedia Sorry but it’s Wednesday - not a weekend or a bank holiday yet! With the catalogue of issues I’ve had with your company I think it’s pretty appalling and next time my contract ends I won’t be fooled into renewing by empty promises

  • leomountford4 leo (@leomountford4) reported from Birmingham, England

    @virginmedia @MICHAEL33835551 JUST FIX IT

  • leomountford4 leo (@leomountford4) reported from Birmingham, England

    @virginmedia help

  • leomountford4 leo (@leomountford4) reported from Birmingham, England

    @virginmedia it can’t be that hard to fix 😭😭😭😭

  • AshokWhybother Ashok Patel (@AshokWhybother) reported from Birmingham, England

    Why is virgin media in Walmley Sutton Coldfield Birmingham not working?

  • AshokWhybother Ashok Patel (@AshokWhybother) reported from Birmingham, England

    @virginmedia Hello Of course i need help. I can't watch terrestrial television progs either ,virgin box isn't working. Apparently, it's an issue in the area. I've been without tv since friday. I want some form of financial compensation

  • paultuxworth Paul Tuxworth (@paultuxworth) reported from Birmingham, England

    Red button not working on sky sports football @virginmedia @SkyFootball

  • MrRichAnderson Richard Anderson 💙 (@MrRichAnderson) reported from Kidderminster, England

    @virginmedia Really poor service today. Loyal customer, since day 1 Spent over an hour on the phone and still paying a lot of money for equipment that doesn't work. Solution, just reset everything, switch it off and on again! Really??? TV box 8 years old! Not a valued customer.

  • FleeDoubleE Paul McDonough (@FleeDoubleE) reported from Halesowen, England

    @virginmedia Get this page after I log onto my account page. Which I'm trying to log onto so I can do a service check. I've cleared the cache and tried from my laptop get the same outcome

  • PrinciplePhoto Ian Dunn (@PrinciplePhoto) reported from Birmingham, England

    @virginmedia Waited 1 hour online for the agent. Then she disconnected me. Absolutely awful service.

  • JackieScott_ Jackie Scott (@JackieScott_) reported from Dudley, England

    @virginmedia 3 days on top of 2 already means a customer lost 😥

  • akz147 Aqeel Butt (@akz147) reported from Birmingham, England

    @virginmedia What does that even mean .. she cut me off after 2 hours of waiting on the phone.. what type customer service is acceptable at virgin media!!

  • ljb1875_ Lewis (@ljb1875_) reported from Birmingham, England

    Putin could blow up the virgin media headquarters and it wouldn’t make a difference to my wifi it’s that ****

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • RubberFroggy Rapido Frogger 🇨🇦🇬🇧🐸 🔜 ScotiaCon (@RubberFroggy) reported

    @virginmedia Call centre cannot help, had an account due to go live at one house, instead moved to another, online account refuses to change to new house. Your systems are broke and your senior management are stuck. You are taking money for bills I cannot access or contact. Help!

  • uniquelyjoe Joe (@uniquelyjoe) reported

    @virginmedia Yesterday. They didn't advise anything. They told me I was wrong about the night time cabelling being done and they proceeded to cancel my connection appointment without my say as he deemed it pointless.

  • owenjt Owen Thomas (@owenjt) reported

    @virginmedia Broadband keeps going down. How can I speak to someone via Livechat? Seems impossible to do so on your website.

  • leeg1903 Lee (@leeg1903) reported

    @virginmedia It’s been intermittent since before Xmas and has been off completely since Thursday evening, your service checker says it’s fine and it’s not

  • Johnmerry85 John merry (@Johnmerry85) reported

    @virginmedia Hi perhaps I never explained myself correctly. I have had the netflix via virgin (standard) for a few months. Friday I got a email saying it was suspended. It seems common fault reading online. I just want virgin to take ownership and sort this as I am now paying for this ....

  • andytideswell Cook Pass Babtridge (@andytideswell) reported from Stoke-on-Trent, England

    @virginmedia absolutely awful service. So much for looking after elderly and vulnerable customers. Trying to sell services that are not needed or wanted.

  • leeg1903 Lee (@leeg1903) reported

    Now on day 4 with no wifi whatsoever. First class service from @virginmedia 👌🏻

  • WatkinsMags1972 Margarita Watkins (@WatkinsMags1972) reported

    @virginmedia I cancelled the service provided by you in December. However, @virginmedia send me emails every month thanking me for changing my package and billing me. I’ve spent endless hours on my days off complaining to @virginmedia about this. A bill for Feb emailed yesterday!

  • cmousley Craig Mousley (@cmousley) reported

    I don’t need help any longer as I got so annoyed at being messed around I went elsewhere. Ringing through is a nightmare and just because you employ cheap English speakers in India does not aid anyone. I’m done with VirginMedia - NEVER again!!!

  • KateyJbro Katherıne Brooks (@KateyJbro) reported

    @VirginMediaCorp spent 1 hour on the ‘chat’ and your staff still hadn’t asked what I wanted. Gave up. Customer service is appalling! #brokenbritain #virginmedia #virgincustomerservice