Virgin Media outages and service status in Kingswinford, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Kingswinford, including 0 direct reports.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Kingswinford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingswinford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Kingswinford, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Smethwick, Wolverhampton, Walsall, West Bromwich, Dudley, Wednesbury, Bilston, Willenhall, Rowley Regis, Halesowen, and Stourbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Internet | 3 hours ago |
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Birmingham
|
Wi-fi | 3 hours ago |
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Birmingham
|
TV | 7 hours ago |
|
Oldbury
|
Internet | 18 hours ago |
|
Oldbury
|
Wi-fi | 23 hours ago |
|
Birmingham
|
Internet | 1 day ago |
Community Discussion
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Virgin Media Issues Reports Near Kingswinford, England
Latest outage, problems and issue reports in Kingswinford and nearby locations:
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Mercedes Hodson 👷🏻♂️💁🏼♀️ (@mercede72928186) reported from Wednesfield, England@Carol74438555 I was having issues with Virgin media too but they are sending me an updated box out so hopefully it will be ok then
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Markav🦁 (@MarkavParry) reported from Madeley, England@virginmedia twice I have called you now, trying to cancel my contract. 50 and 90minute phone calls just to be hung up on!! I’m cancelling the direct debit. Just try and charge me and I will be charging you the cost of my phone bill that you wasted my time with!!!
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Andrew Grove (@henry_1664) reported from Birmingham, EnglandCan anyone tell me how you get @virginmedia to respond to and deal with complaints? I am at the end of my tether with them! I have raised 4 complaints now and they have unsatisfactorily responded to 1 which I called back about to keep the complaint open only for them to close...
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Mercedes Hodson 👷🏻♂️💁🏼♀️ (@mercede72928186) reported from Wednesfield, England@virginmedia Iv been having issues with my internet connection I believe I need a new box Iv had this box now for some years is there a number I can ring to get this sorted. Thank you.
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Dickie B (@richiebunn) reported from West Bromwich, EnglandThe award for the worst ever customer service goes to @virginmedia over an hours wait to get through.
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Adam (@adam_jordan112) reported from Birmingham, England@virginmedia has your mobile online order website gone down? It keeps telling me to message or ring to order?
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Ben Franklin. (@benavfcfranklin) reported from Dudley, England@virginmedia You can stick that. I suggest you fix the connection I’ve been having for weeks now, I can’t even load anything on my phone in the rook directly below. Before you ask I’ve done all the tests too then never heard back from you.
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Ben Franklin. (@benavfcfranklin) reported from Dudley, England@LDTomo @virginmedia **** that they ain’t having more money off me when their speeds should be much better. It’s never been this bad so there’s an issue somewhere.
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Martin Clarke (@MartinClarke165) reported from Birmingham, England@virginmedia No service still. Outrageous. No customer support. Online mths all day. Great advert for Virgin. The most reliable broadband provider #poorservice
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Andy H (@AndyTDEJ) reported from Dudley, EnglandI think @virginmedia are attempting to outdo @TUIUK for the worst customer services . I’ve spent 45 mins on hold so far waiting to speak to a human . Doesn’t beat 3 and half hours trying Tui but bless Virgin they’re trying. Just appalling 👍
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adi (@adiDev0) reported from West Bromwich, England@virginmedia and the broadband has gone down again. Every day around midday. Phone app has problems reaching servers, web service status says my broadband is good. Router flashing or sorts of green lights.
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Ben Franklin. (@benavfcfranklin) reported from Dudley, England@virginmedia No they asked me to do some checks which I did then never got a response again. This has been going on weeks now.
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Ben Franklin. (@benavfcfranklin) reported from Dudley, England@LDTomo @virginmedia 3 times I’ve contacted them now & they’ve done **** all about it. Want £100+ to move a router as well the jokers.
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Ben Franklin. (@benavfcfranklin) reported from Dudley, England@virginmedia my WiFi is running at 3.4 download speed. This is the 3rd time I’ve contacted and done tests and still no fix has been made.
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Roy Kyffin (@RoyKyffin) reported from Birmingham, England@virginmedia why has my mobile signal strength dropped now Virgin Mobile is piggybacking off Vodafone? Used to be full strength when you used EE.
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Ben Franklin. (@benavfcfranklin) reported from Dudley, England@virginmedia Yes this was after I reset. I have been trying a hub reset regularly and it doesn’t help. How do I check the package I am on? Im not sure.
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lee harris (@leeharris85) reported from Dudley, England@virginmedia customer service as good as ever told I’m being put through to another team.... then cut off
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lee harris (@leeharris85) reported from Dudley, England@virginmedia I’ve tried calling got through being on hold for 30 minutes waiting to speak to a manager as I’ve been told I need to pay for something others have free and been cut out again!!!
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Helen Croft (@NannieHelen) reported from West Bromwich, England@virginmedia It’s the WIFi and what can you do about it? I’ve been a customer for many many years and this issue is causing aggravation. Surely I should expect uninterrupted service all day every day. It’s not cheap either is it??
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Adam (@adam_jordan112) reported from Birmingham, England@virginmedia I’m absolutely disgusted with the mobile messaging chat. I have been trying since 11:30am to speak to an advisor and still not getting anywhere. I’d now like to cancel my new order as I am disgusted with the customer service for a new mobile customer!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bill (@suntuenmun) reported@virginmedia Very unreliable service. Have to quit upon maturity of contract.
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Tevja Weston (@TevjaWeston) reported@virginmedia Still down....
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Hannah🦋 (@thickbrunette) reported@virginmedia Yes too many issues and non existent customer service, I’m switching to another provider as you’re **** and trying to increase my prices at the same time as NOT WORKING
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Westcountry Native 🇬🇧🏴 (@devnull2u) reported@virginmedia Who is it that thinks having the status page on your network is a good idea ? Have you heard of AWS/GCP, maybe a status page outside your network would have save us all being exposed to the negative but funny comments on this DOGE platform.
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Kaz (@KarenCo02384591) reported@virginmedia Well, Tuesday has arrived and still no TV, Broadband or phone line. The Resolutions Team emailed yesterday confirming it has been restored, but the error code 7400 indicates we are not receiving any signal from the Virgin Media service. Don't know how much more we can take.
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Chris Lang (@ChrisLa30720063) reported@virginmedia To everyone mentioning the price rise....they were going to put my bill up by £7 to £47. I called and said I wanted to cancel my service and they ended up putting my bill down by £7 to £33. Great business sense but I'm not complaining!
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Marty Byrd (@MartyBy14214957) reportedVirgin media is down as per u lot are clowns and Branson is worse #virginmedia
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GTT (@Gturv) reported@rwilliams1947 @virginmedia @virginmedia customer services is a disgrace at the best of times. Absolutely hopeless when you need to contact them.
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Clive Crosby (@crosby_clive) reported@ChesrayNelson @virginmedia Do you realise how many intricate working parts there are to run a network like this?
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KieranJgaming (@kieranw513) reported@virginmedia Mine down all morning tryed to contact been on hold for an hour gave up as my battery died