Virgin Media Outage Report in Kingswinford, Dudley, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kingswinford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingswinford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Kingswinford, Dudley, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Wolverhampton, Brierley Hill, West Bromwich, Bilston, Walsall, Dudley, Rowley Regis, Wednesbury, Cradley Heath, Redditch, Smethwick and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kingswinford, England
Latest outage, problems and issue reports in Kingswinford and nearby locations:
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di
(@dianej1980) reported
from
Birmingham, England
Senior manager at @virginmedia has no customer skills what so ever telling me his going to terminate my contract because of an issue with my bank card that they have since taken payment from month after month same issue defo will not reccomend to anyone
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Amrit Pahal
(@AmritPahal) reported
from
Walsall Wood, England
@virginmedia absolutely pathetic service, trying to run a business that relies on taking cards payments,I switched to you for the secureness of the line over fibre, since I’ve switched I’ve had more down time than standard internet! Callled up told nothing can be done until 9am!!
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Den Brimmell
(@BrimmellDen) reported
from
Wednesfield, England
So glad we dumped #virginmedia 18 months ago,they’re hopeless & their customer service is non-existent!
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia Yes tried that and just called ur CS centre. Once again the person who took the call couldn’t care less. This is the 2nd time this month it’s gone down without any explanation or compensation
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia Yes it does. Apparently there is a known issue in the area and it won’t be fixed until 12 tonight. This is not good enough
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Mercedes Hodson
(@mercede72928186) reported
from
Wednesfield, England
@Ord_Norm_Bloke Yes Virgin media Wi-Fi is a bit crap I agree
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di
(@dianej1980) reported
from
Birmingham, England
@virginmedia Mobile service
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia It’s not a good enough response. You’re providing a sub bar service and yet I’m still paying my bill in full. I expect a discount until the matter is resolved.
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Roger James
(@rogj82) reported
from
West Bromwich, England
@virginmedia 1/2 - I have never know such a disgusting company!! Having answered a call last week from this number 0345 454 1098 (your retentions), where your employee rudely cut me off when I said I could’nt talk at the time, hounded every day since with calls, right up until...
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia having problems again with the internet. Apparently your app says it’s fine. It’s not. Sort it out.
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@virginmedia The link you provide is entirely not the problem. We’ve had the same issue for 2 years. It doesn’t stop being a problem. And every time we contact someone about it, we get the same advice because there’s no continuation. Please read the message chain if you’re going to reply.
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𝕠𝕠𝕗𝕥𝕓𝕓𝕫 🦊
(@ooftbbz) reported
from
West Bromwich, England
@virginmedia It’s back up now thanks, was down for about 2 hours 🥰
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𝕠𝕠𝕗𝕥𝕓𝕓𝕫 🦊
(@ooftbbz) reported
from
West Bromwich, England
@NeoThe1_ @virginmedia Ugh ours has been down for about an hour now 🙄
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Roger James
(@rogj82) reported
from
West Bromwich, England
@virginmedia 2/2- just when my wife answered the phone and your employee told her to f**k off when she politely declined any new deals or offers! Absolutely digusting, glad to be leaving and fair to say if that is how you treat customers of 11 years in total we will never be back
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Daniel Giacaman
(@dgiacamand) reported
from
Birmingham, England
@virginmedia My broadband it's not working. Yesterday around 1am stoped working.
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Saqib
(@Saq5000) reported
from
West Bromwich, England
@virginmedia The problem has sorted it self out for some reason as I got a message telling me that picture settings were updated when I had turned the box off for a whole day and turned it on again this morning
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Dave
(@davecres) reported
from
Walsall Wood, England
@virginmedia No days no known problem but clearly with so many people waking up this morning and posting on twitter issues there must be an issue somewhere. Eg one of your switches down or dhcp server not issuing an IP to the hub so it can’t continue
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gez
(@gezjb) reported
from
Birmingham, England
@virginmedia you couldn’t get your customer service any worse if you tried ! Shocking
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Jo Darby
(@JoDtw) reported
from
Birmingham, England
@virginmedia There isn't a fault. It's never been particularly good.
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Emma Neachell
(@thephdrunner) reported
from
Birmingham, England
When you’re trying to work from home and your @virginmedia broadband just ‘dies’ without any warning. Please don’t let this be the start of months of issues again 🙁
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rebecca Dundon
(@Rebeccadundon1) reported
from
St Albans, England
Losing the will to live here @virginmedia Trying to get my hub upgraded, website says please call us for free upgrade.. Can't get through on the customer service number. Help please
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Richard Young
(@BusloadRedux) reported
@virginmedia My fibre broadband appears to have gone down. Postcode TW9 (Lower Mortlake Road). Are there problems?
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Joe Hufton
(@Joehufton) reported
@virginmedia Yep. It took 8 phone calls for you to open the complaint. Then you closed it overnight without us being informed. Then we opened it again, and you closed it again without a resolution. So we are a bit hacked off tbh.
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StarShopping Warzone
(@TwitchAsYouWere) reported
@virginmedia can i get some help regarding my internet please. It’s been two years of awful internet and the price is going up and my internet is somehow getting even worse.
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Jimmy T 💙
(@Chisforlife) reported
@JRTurnerPhoto @virginmedia We had a problem earlier today.. 1st call automated 2nd call actually spoke to a real human man....and now problem is sorted.. You can book an engineer on the website which we did.. But then they cancelled as it turned out to be an area fault..
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Mr R-H
(@MrHowardMaths) reported
@srcav @virginmedia Regularly visit Llandudno in holidays and get this message all the time when I'm there in the town. Never see it anywhere else though...
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Damian Gear
(@Mr_Gear7) reported
@virginmedia I've been spoken to by 3 people already, each one telling me they're unable to help and they'll pass me to the correct department and none wants to help! God knows how your able to run a company like this
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Joseph
(@jpsleightholme1) reported
@virginmedia my mobile data is not working even though I have 4 bars of service.
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Joe Hufton
(@Joehufton) reported
@virginmedia Can you point me to the bit in your terms and conditions where you have to phone 8 times and waste 3 hours of time to raise a complaint? Twice. Or the bit where you close a complaint twice without a resolution?
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Robert Wiggins
(@bwiggins439) reported
@virginmedia very poor service again TV keeps crashing and going off.