Virgin Media Outage Report in Kingswinford, Dudley, England
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Kingswinford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingswinford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 6: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Kingswinford, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Walsall, Wolverhampton, West Bromwich, Dudley, Wednesbury, Bilston, Smethwick, Willenhall, Rowley Regis, Halesowen, Stourbridge, and Brierley Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Internet | 1 hour ago |
|
Birmingham
|
Internet | 18 hours ago |
|
Birmingham
|
Internet | 18 hours ago |
|
Birmingham
|
Wi-fi | 20 hours ago |
|
Oldbury
|
Total Blackout | 22 hours ago |
|
Birmingham
|
Internet | 1 day ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kingswinford, England
Latest outage, problems and issue reports in Kingswinford and nearby locations:
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Meganaimee (@MeganAimee12) reported from Birmingham, England@virginmedia I’ve done all this! Still nothing stop making people go on the website when the issue is more! I need somebody to contact me ASAP
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Richard hartill (@Kingsprink) reported from Dudley, England@virginmedia good evening, after spending the last two night trying to call and being cut off now twice at the 1 hour 45 mins point. How on earth do I cancel my premier sports 🤬🤬🤬🤬
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Mercedes Hodson 👩🏼 (@mercede72928186) reported from Wednesfield, England@virginmedia Saying no issue but clearly there is
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..."Then They Fight You"... (@SunnyBTC) reported from Birmingham, EnglandAnyone else been having internet connectivity issues all day? I'm with virgin media
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Phil Campbell (@PhilCampbell_) reported from Willenhall, EnglandIf you want good Internet NEVER go with @virginmedia as if you ever have an issue, (you will)....you'll never get hold of them to fix it anything and they'll happily take your money. ******* scammers! #virginmedia #
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Phil Campbell (@PhilCampbell_) reported from Willenhall, England@virginmedia Trying to change my address for my services as I've now already moved and can never get through to you. And your site aparently says I'm supposed to pay £20 for the privilege of this **** service!???
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Martin Clarke (@MartinClarke165) reported from Birmingham, England@virginmedia Nothing reported. I have a hub 4 your msg says can’t run test on this hub. My service goes down EVERY DAY. I’m fed up with Virgin. Take my money and offer rubbish device.
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Martin Clarke (@MartinClarke165) reported from Birmingham, England@virginmedia The text the number you provided has just put me in a loop of BOT replies and still no help from a real person Rubbish #poorcustomerservice #broadband #virginmediadown
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Mohammed Sajad (@mosajad) reported from Birmingham, England@virginmedia You all chat rubbish. You don't mean anything you say. Your fake apologies has not resolved the issue. You owe us £103.09 whici is our money and now compensation for the 5 months and chasing you made us do.
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Jason Timmins (@saneorinsane) reported from Brownhills, England@virginmedia Thanks but that never works. ~15 years ago someone in our little cul-de-sac objected to VM digging the road so it's not here. How do I get VM to try again?
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Meganaimee (@MeganAimee12) reported from Birmingham, England@virginmedia your customer service is awful! I’ve been trying to contact since 9am this morning no internet access and I have a child I need to home school from a laptop! Customers for many years and we get no where! AWFUL SERVICE
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Stu (@matchstickman74) reported from Wednesfield, EnglandIts derby day and virgin media is down in my area f#$k#$g typical. Estimated fix time 4 bloody pm 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
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Martin Clarke (@MartinClarke165) reported from Birmingham, England@virginmedia EVERY DAY my wifi drops. Morning and again in afternoon. My son is online with his teacher and my wife is online on calls. Thanks for the letter of price increase for rubbish service! SORT THIS OUT!#poorcustomerservice #virginmediadown #TeachingOnline
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Lee (@leerusson86) reported from West Bromwich, England@Lindyloo1971 @virginmedia And when u try to call customer services to discuss the rise in bill price Ur on hold for over an hour and still no joy
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Stu (@matchstickman74) reported from Wednesfield, England@virginmedia Yes checked, problem in my area, estimating fix time 4pm
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Richie 11 Batch (@RichieZuLuBatch) reported from Birmingham, England@virginmedia I want it for free it’s not my fault I pay for a service £36 already
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Stu Parry (@Wolvostu) reported from Dudley, England@virginmedia absolutely awful customer service,no internet since Wed,promised by an engineer a new router would be delivered today,rang again this morning given a tracking num for Yodel,rang yodel they know nothing,spoke again to a Virgin assistant,absolutely no empathy even
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Matthew Weaver (@MattWeav7) reported from Halesowen, England@virginmedia so struggling with WiFi signal dropping out again, fixed couple of days ago via automated check. Now can’t get through on phone how am I supposed to get WiFi working again?
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Richie 11 Batch (@RichieZuLuBatch) reported from Birmingham, England@JasonLanns @virginmedia That’s wat I’m doing moving it I pay for a service u goto sort it Reiss laptop cutting off
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Meganaimee (@MeganAimee12) reported from Birmingham, England@virginmedia Would be helpful if someone replied or answered the phone! I’ve been trying to contact all day from 9am I have no internet in my house and only channel 4 is working! Can somebody contact me instead of is having to contact you and not getting through or the phone put down on us!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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BLM | Jonathan Bloodfallen (@DiamondJDust) reportedLooks like the trash fire I call @virginmedia internet is back after being down for hours #virginmedia
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Lux 💙☺️ (@VulpixLux) reported@acar321 @virginmedia Boooo. Catch up tv really needs to step its game up. All 4 is decent but buggy as all ****
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Wardle81 (@M_C_R_81) reported@virginmedia I’m having issues with the wifi and was sorting out some pods as I’ve just increased the speed but made no difference.
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BLM | Jonathan Bloodfallen (@DiamondJDust) reportedLooks like no internet for me because @virginmedia is down, I can’t believe I pay for this sad internet service #virginmedia #virginmediadown
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stuart smiles (@stuart_smiles) reported@AnguaSec @virginmedia Twitter is the way for virgin media customer service.
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dinesh shah (@dinesh65) reported@virginmedia Feltham area, land line been down for two days, any update when it will be fixed?
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Bash 🐧 #NUFC (@BA5H27) reported@virginmedia wtf !?!?!? I want a refund this second. I pay for boxing and then it cuts off??? Sort this out now!!!
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Nicki Wadley (@nickiwadley1) reported@virginmedia how do I get to speak to an actual person to book an engineer visit? I know we have a loose connection following the trouble shooting steps. I don’t want to WhatsApp a bot or scroll your help pages!
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Aimee Bennett (@podderaims) reported@virginmedia how is it when I ask to remove Bt sports and sky movies that sky witness has disappeared - formal complaint coming your way as at no point did I ask for anything else to be removed - just sat down to watch my fav shows and not recorded as channel blacked out!!!!!
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Matt (@gokifafa) reported@virginmedia had issues with your internet for the past 5 days. Booked a engineer and you cancelled it with no new appointment. Not happy I want this solving asap.