Virgin Media outages and service status in Kingswinford, England
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Most reported problems in Kingswinford, England
- Virgin Media generated 0 outage signals in the last 24 hours around Kingswinford, including 0 direct reports.
- The most recent signal from this area was received Nov 15, 6:50 PM GMT.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Kingswinford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingswinford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Kingswinford, England
The most recent Virgin Media outage reports came from the following cities: Oldbury, Birmingham, Smethwick, Wolverhampton, Walsall, West Bromwich, Dudley, Wednesbury, Bilston, Willenhall, Rowley Regis, Halesowen, Stourbridge, and Brierley Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury
|
Internet | 3 hours ago |
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Oldbury
|
Wi-fi | 8 hours ago |
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Birmingham
|
Internet | 10 hours ago |
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Smethwick
|
TV | 14 hours ago |
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Birmingham
|
Wi-fi | 15 hours ago |
|
Oldbury
|
Wi-fi | 16 hours ago |
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Virgin Media Issues Reports Near Kingswinford, England
Latest outage, problems and issue reports in Kingswinford and nearby locations:
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Howard Martin (@HJMKent) reported from Kidderminster, England@virginmedia Still waiting! It's now after 4! You changed our old hub that worked fine - at your insistence - didn't properly set it up - my wife needs printer for work & uni course - now been trying to get you to sort it since Thursday & you don't honour your promises to do so! Poor service!
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Samantha (@Sammykins9486) reported from Birmingham, England@virginmedia Tried the chat everyday for the past 5 days and it is not working. Due to recent changes with someone at household moving out I do not need the landline anymore,and wanted to discuss my options as I do not want to pay monthly for a service I am not using
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Matthew Clements-Wheeler (@MidlandsSBM) reported from Birmingham, England@virginmedia You disabled our old address so I am now having to move my wife’s business computer and records at 10pm at night to the new address so she can work tomorrow. Your customer service agents haven’t got my name right once and you have mucked up provision of equipment at the new place
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lorraine smith (@lorraineesm) reported from Wolverhampton, England@virginmedia your customer services are a joke spoke to 3 different people on the phone now half hour still on hold
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AVRIL WATKINS (@DANCINWANDERER) reported from Dudley, England@virginmedia Yes we do - as soon as we turnoff the telly we lose signal and we have no Internet upstairs at all - very unhappy resorted to watching telly on the iPad
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MJ (@MJ_Lorimer) reported from Birmingham, EnglandThanks @virginmedia for renewing my contract for 12 months and then downgrading me and I loose all my HD channels! Your service is poor and unacceptable #virginmedia
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MJ (@MJ_Lorimer) reported from Birmingham, EnglandI also can’t get anyone to help resolve this as “your closed” apparently @virginmedia
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lorraine smith (@lorraineesm) reported from Wolverhampton, EnglandSee @virginmedia can’t be bothered to even tweet back an angry customer
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Jillybrum (@JillyBrum) reported from Birmingham, England@virginmedia Phone and TV down in B24 area, wondering if the power cut immediately before was due to work you’re doing.
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Howard Martin (@HJMKent) reported from Kidderminster, England@kgardner081 @virginmedia In fairness, they've now been in touch, can't fix it remotely so are sending an engineer on Thursday to sort it out. So I'm grateful for that & 2 days to wait isn't bad.
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🐺Wolfish (@unit_1974) reported from Birmingham, England@squelchuk @MingSwift @virginmedia We have a good box. That took long enough to get upgraded. I would try a superhub3… but I want a signal that gets around the house too, as well as reliability!
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Sarah Duncombe (@HelenD132) reported from West Bromwich, England@virginmedia No broadband service, apparently. Status checker says everything is fine, but I'm not convinced. Could I DM my postcode please.
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Howard Martin (@HJMKent) reported from Kidderminster, England@virginmedia You arranged for an engineer to resolve this problem - he's been today & hasn't fixed it - he says not Virgin's job to sort printer problems! The printer worked fine till Virgin messed it up changing hub - you have a duty to fix it since it's of your making! Sort it please!
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Matthew Clements-Wheeler (@MidlandsSBM) reported from Birmingham, England@virginmedia Shocking bad. We booked our old address to run until the 7th March and paid for a new account to start today at the house we are moving into so my disabled wife was not without internet.
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Howard Martin (@HJMKent) reported from Kidderminster, England@kgardner081 @virginmedia We'll see how we get on - everything works fine but can't connect the wireless printer & apparently (according to problems others have had) something to do with 2 wireless frequencies working off same IP code confusing the connection! Need renaming or something. Beyond me to do!
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🐺Wolfish (@unit_1974) reported from Birmingham, EnglandAnd once again we are unable to use our @virginmedia wifi. When I called customer services today they took nearly 10min to answer, asked the same basic questions repeatedly and then cut me off without even starting to resolve anything! Bloody useless. Issues since May 2018.
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lorraine smith (@lorraineesm) reported from Wolverhampton, England@virginmedia your customer services are a joke half hour on the phone spoke to two different people being passed back and forth
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🐺Wolfish (@unit_1974) reported from Birmingham, England@virginmedia Repeatedly over several years. Get the same response each time. Nothing changes long term. I see from checks online that other people have the same issues so I’m now planning on leaving.
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🐺Wolfish (@unit_1974) reported from Birmingham, England@MingSwift The TV service is great but if we can’t rely on our WiFi in a connected home, it’s not worth it. Have made a complaint. If they don’t offer an upgraded hub (which they’ve not before) and compensation/reduced bill (gone up by £14 since Sept), we’ll be gone. @virginmedia
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Ben (@GullyPlays) reported from Birmingham, EnglandI’m sick of my internet going down for half a day every week. Should get something for the inconvenience. @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Caroline Ronsley 💙 (@CarolineRonsley) reported@virginmedia I haven’t been able to access my email account since Saturday! Customer service say it will take another FIVE DAYS !
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C Hubby (@crubby09) reported@virginmedia I've checked the status and its telling me there is no issues, well why is my Internet still not working properly???? Clearing you guys are taking us for a ride, we pay for a service which we never get #shocking #scammers
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Caroline Ronsley 💙 (@CarolineRonsley) reported@virginmedia Well your so helpful @virginmedia your customer service tried that and it failed hence now talking to gadget rescue as I have been on the call for over an hour
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Alejandro González 🏳️🌈 (@alexgon4) reportedThe last year with @virginmedia has been horrible, the broadband service is unacceptable. They have sent engineers and they always say they are going to change the installation or the router but it never happens. Either it is solved or I will talk to CAC.
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Trev will do. (@wonderfultrev) reportedIt's now 113 days since installation. 92 days to get full TV service. Still no phone number transfer. No response to my second complaint. No reduction in ANY of the bills despite not having full services. Any customer service in your company? @virginmedia
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Ross 🏴 🇪🇺 (@rossamc) reportedFor anyone that doesn’t already know. Never use or sign up to @virginmedia You will regret it #charlatans #thieves
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Suz Hepinstall (@SuzHepinstall7) reported@CarolineRonsley @virginmedia I was recommended to @Quick_restore. He was able to recover my hacked account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back
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Ben Ramsdale (@benaramsdale) reported@virginmedia broadband has been down at my house since yesterday afternoon. I work from home and cannot do anything currently. Please can you provide an update as need a fix ASAP.
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louise (@__louiseee) reported@virginmedia I can’t access my NTLworld emails, is this a known issue or can you help?
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Pauline Lomax (@RedhillsAnnie) reported@virginmedia Some one needs to look at customer service… accounts mixed up. Isn’t what you expect.