Virgin Media Outage Report in Kingswinford, Dudley, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kingswinford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingswinford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Kingswinford, Dudley, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Walsall, Oldbury, West Bromwich, Rowley Regis, Halesowen, Stourbridge, Wolverhampton, Redditch, Dudley, Brierley Hill, Bilston, Wednesbury and Cradley Heath.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Wi-fi | |
| Walsall |
Total Blackout | |
| Birmingham |
Internet | |
| Oldbury |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kingswinford, England
Latest outage, problems and issue reports in Kingswinford and nearby locations:
-
Ginger and Nuts
(@gingerandnuts) reported
from
Brownhills, England
Well @virginmedia you have let so many people down with no apology or update. Disgraceful.
-
Caroline
(@Miss_Pumpkin666) reported
from
Birmingham, England
@sahinbrum @virginmedia I agree that their compensation policy is bs, I’ve found when I’ve had any outage affect me, they patch it quickly so the service gets intermittent while they work on a full fix, that way they don’t have to compensate, even if service drops out every couple minutes. BS really
-
Nicky Rowe
(@nickywolko) reported
from
Dudley, England
@virginmedia new tv box Friday as mentioned before didn’t work Friday started working yesterday now today it’s off again! Done the status check says no problems said box was on standby. I did get a flicker of a program for less than a minute then no signal.
-
Alien-****
(@CosmicHustler) reported
from
Redditch, England
@virginmedia Any chance of some kind gesture of goodwill to a very long-term customer (Telewest days) and long-term isolator due to suppressed immune system, struggling without a working & very necessary distraction...
-
Caroline
(@Miss_Pumpkin666) reported
from
Birmingham, England
@Michaelallen_99 @philell21 @virginmedia Because the stupid rules say that if there’s a disruption to your services (over a specified amount of time), you’re legally entitled to compensation, but ONLY if you contact them to notify them that you specifically are effected, if you don’t they’re not obligated
-
Aaron
(@B4DS1GN4L) reported
from
Dudley, England
@virginmedia doing me ***** again with no Internet. Two times in one week, slow speeds when it is working on 1gigabit, I got 2.08megabit download?! I hate that I can't have another service provider in my house.
-
♥ Karina Aura ♥
(@karriecheer) reported
from
West Bromwich, England
Virgin media has been down since this morning what a joke
-
Nicky Rowe
(@nickywolko) reported
from
Dudley, England
@virginmedia my new tv box has arrived today and I can’t use it as our area is still down. Our broadband was down yesterday. At least it’s only the tv today it’s not as if we are without power or heating like some parts of the country. Customer services were helpful
-
Neil
(@Mr_neil_c) reported
from
Dudley, England
@virginmedia They said they can’t do anything, just have to pay for 13 days of a service that hasn’t even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible)
-
Steve Walters
(@SteveWa13630733) reported
from
Wolverhampton, England
@virginmedia @matty_gilbert94 Can’t check service status page - that is down too
-
Phil Campbell
(@PhilCampbell_) reported
from
Willenhall, England
******* Virgin Media!! ******* ****!!!! 🤬🤬🤬 @virginmedia
-
Chris Burden
(@WulfrunianChris) reported
from
Wednesfield, England
My contract with Virgin Media has run out and they want to up my contract price by DOUBLE. When I rang up to cancel I expected them to offer me a better deal and they were just Ok bye.
-
Sana Parkar
(@s_badruddin) reported
from
Birmingham, England
@virginmedia why is your box down? Why doesn’t any of your apps load? E.g. Amazon Prime? 😑
-
AnnaBluez 🌧
(@anna_newbold) reported
from
Birmingham, England
@virginmedia what's up? No TV or telephone line & your website & customer services have crashed Have you paid your bill? #virginmedia
-
Suzi 🧡🖤🧡💕
(@Suzanne_WW) reported
from
Dudley, England
@Samyg1 @virginmedia We have no internet DY1 issue?
-
AM.
(@whatsyourtwitta) reported
from
Birmingham, England
Ffs my @virginmedia wifi is down…again 😤😤😤 - apparently I need to wait till midday tomorrow to get it fixed?!? No Netflix, no Xbox no nothing tonight ffs
-
Steve Walters
(@SteveWa13630733) reported
from
Birmingham, England
@virginmedia problems with emails all day. Message keeps saying try again in one hour. But no emails since 835am this morning. Are you aware of this problem? Any news on a fix for it?
-
Dave
(@FuryZhil) reported
from
Dudley, England
@virginmedia I -think- my services are down due to maintenance in my area. I received a text from you apparently but no email or letter. Any news on how long this is?
-
JustAsh
(@AshTuxy) reported
from
Birmingham, England
Now is not a good time for @virginmedia to go down 😑
-
Steve Lees
(@measlewolf) reported
from
Dudley, England
@virginmedia do you have a known issue with the sports channels? They aren’t working and the phone-line cuts me out off.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Georgina Petrou
(@GeorginaPetrou) reported
@virginmedia Even this service is a joke I’ve been in a queue for an hour and a still no response. Honestly like I said it’s just disappointment after disappointment. If I don’t receive a notification tomorrow to confirm delivery I will be calling back to complain again.
-
Gary
(@Coley__76) reported
@virginmedia you really are the worst broadband provider. In a pandemic when most companies improved remote customer service yours has got worse. I have a complaint open but this has just been closed despite me calling your retention team to have a 7th engineer sent out!
-
Richard Gatto
(@Oldergit) reported
@virginmedia When you sign into the account their should be some indication the account is being closed so you don't have to ring up to check. Unfortunately many companies have a bad name when it comes to closing an account and from past experience puts me off any dealings with them.
-
Sam Millington
(@cranworth791) reported
@virginmedia Still in the dark as to what the actual problem is, or why it can’t be fixed as a matter of urgency rather than being pushed to the back of the queue all the time. Would be nice to know what the problem is as if it is pushed back again - I think we will be staying with @SkyUK
-
carol steventon
(@carolastew) reported
@virginmedia This is a waste of a day. We did call the customer service team which lead to the ‘odd’ problem of why virginmedia are telling customers they can’t mail out equipment
-
Mark
(@mabmab71) reported
@virginmedia Virgin know what the problem is because it keeps happening to me, my neighbours and my friends who live local to the Coventry CV5 area.
-
Stephen daly
(@dales23) reported
@virginmedia I wanted to split my signal to help with the amount of devices I was using to make it stop cutting off all the time
-
Heidi Rice
(@HeidiRomRice) reported
@virginmedia when trying to ring your customer service number the line says they are prioritising vulnerable customers then cuts out. I ran all the tests, kept saying there wasn't a problem. We also got a booster (at £3 extra on top of the £90 we already pay)!! No way to email thru website
-
Lindsey Thomas
(@Lindsey56736506) reported
@virginmedia So are you confirming I have wasted my time speaking to you and you can’t help me?
-
Joee⚡️
(@Joee_Sp) reported
@virginmedia Sounds exactly like you after reading all the tweets. It was over the phone and it was originally last year but had 5 or so advisors either lie or hang up the phone in the last month and half. Called today and put in a complaint about the advisors spoke to.