Virgin Media

Virgin Media Outage Report in Kingswinford, Dudley, England

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The latest reports from users having issues in Kingswinford come from postal codes DY6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kingswinford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingswinford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kingswinford, Dudley, England 12/10/2025 23:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kingswinford, Dudley, England

The most recent Virgin Media outage reports came from the following cities: Oldbury, Birmingham, Redditch, West Bromwich, Wolverhampton, Walsall, Brierley Hill, Wednesbury, Willenhall, Dudley, Kingswinford, Smethwick, Kidderminster and Stourbridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomOldbury Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Wi-fi
United KingdomBirmingham Total Blackout

Community Discussion

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Virgin Media Issues Reports Near Kingswinford, England

Latest outage, problems and issue reports in Kingswinford and nearby locations:

  • cra1gs Craig (@cra1gs) reported from Birmingham, England

    @virginmedia Yes it does. Apparently there is a known issue in the area and it won’t be fixed until 12 tonight. This is not good enough

  • JoDtw Jo Darby (@JoDtw) reported from Birmingham, England

    @virginmedia There isn't a fault. It's never been particularly good.

  • gezjb gez (@gezjb) reported from Birmingham, England

    @virginmedia you couldn’t get your customer service any worse if you tried ! Shocking

  • davecres Dave (@davecres) reported from Walsall Wood, England

    @virginmedia No days no known problem but clearly with so many people waking up this morning and posting on twitter issues there must be an issue somewhere. Eg one of your switches down or dhcp server not issuing an IP to the hub so it can’t continue

  • dianej1980 di (@dianej1980) reported from Birmingham, England

    Senior manager at @virginmedia has no customer skills what so ever telling me his going to terminate my contract because of an issue with my bank card that they have since taken payment from month after month same issue defo will not reccomend to anyone

  • ooftbbz 𝕠𝕠𝕗𝕥𝕓𝕓𝕫 🦊 (@ooftbbz) reported from West Bromwich, England

    @virginmedia It’s back up now thanks, was down for about 2 hours 🥰

  • rogj82 Roger James (@rogj82) reported from West Bromwich, England

    @virginmedia 1/2 - I have never know such a disgusting company!! Having answered a call last week from this number 0345 454 1098 (your retentions), where your employee rudely cut me off when I said I could’nt talk at the time, hounded every day since with calls, right up until...

  • AmritPahal Amrit Pahal (@AmritPahal) reported from Walsall Wood, England

    @virginmedia absolutely pathetic service, trying to run a business that relies on taking cards payments,I switched to you for the secureness of the line over fibre, since I’ve switched I’ve had more down time than standard internet! Callled up told nothing can be done until 9am!!

  • BrimmellDen Den Brimmell (@BrimmellDen) reported from Wednesfield, England

    So glad we dumped #virginmedia 18 months ago,they’re hopeless & their customer service is non-existent!

  • cra1gs Craig (@cra1gs) reported from Birmingham, England

    @virginmedia having problems again with the internet. Apparently your app says it’s fine. It’s not. Sort it out.

  • dgiacamand Daniel Giacaman (@dgiacamand) reported from Birmingham, England

    @virginmedia My broadband it's not working. Yesterday around 1am stoped working.

  • ooftbbz 𝕠𝕠𝕗𝕥𝕓𝕓𝕫 🦊 (@ooftbbz) reported from West Bromwich, England

    @NeoThe1_ @virginmedia Ugh ours has been down for about an hour now 🙄

  • GiLESzzzzz john giles (@GiLESzzzzz) reported from Walsall Wood, England

    @virginmedia I also have been trying do do live chat but that doesn't work either

  • thephdrunner Emma Neachell (@thephdrunner) reported from Birmingham, England

    When you’re trying to work from home and your @virginmedia broadband just ‘dies’ without any warning. Please don’t let this be the start of months of issues again 🙁

  • Saq5000 Saqib (@Saq5000) reported from West Bromwich, England

    @virginmedia The problem has sorted it self out for some reason as I got a message telling me that picture settings were updated when I had turned the box off for a whole day and turned it on again this morning

  • dianej1980 di (@dianej1980) reported from Birmingham, England

    @virginmedia Mobile service

  • rogj82 Roger James (@rogj82) reported from West Bromwich, England

    @virginmedia 2/2- just when my wife answered the phone and your employee told her to f**k off when she politely declined any new deals or offers! Absolutely digusting, glad to be leaving and fair to say if that is how you treat customers of 11 years in total we will never be back

  • liam_S126 liam⚽️ (@liam_S126) reported from Birmingham, England

    @virginmedia your v6 box is actually awful

  • mercede72928186 Mercedes Hodson (@mercede72928186) reported from Wednesfield, England

    @Ord_Norm_Bloke Yes Virgin media Wi-Fi is a bit crap I agree

  • cra1gs Craig (@cra1gs) reported from Birmingham, England

    @virginmedia Yes tried that and just called ur CS centre. Once again the person who took the call couldn’t care less. This is the 2nd time this month it’s gone down without any explanation or compensation

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • oldmanbodypop Martin Warren 🤘💉😷 (@oldmanbodypop) reported

    @O2 @virginmedia If this means that my phone is about to become a Virgin mobile then I will be leaving. Worst customer service ever, not for me thanks.

  • braedyn189 christian richards (@braedyn189) reported

    @virginmedia when are you going to sort out this issue affecting the wa3 postcode. This has been an ongoing issue since Monday now. Your website says there is no issue but your staff say there is an issue and engineers are aware. They also say it should have been fixed by 1:45am.

  • 73Joshi Aashish Joshi (@73Joshi) reported

    @virginmedia Yes. What good is having a support bot then? It’s a waste of customer time and effort

  • BethNutter Beth ****** (@BethNutter) reported

    Having to tether to my phone just to join my online lecture because @virginmedia isn’t good enough to reach upstairs in my 2 up 2 down 🙃🙃🙃

  • vivsanjaysingh sanjay singh (@vivsanjaysingh) reported

    @virginmedia Just answer me KT how can you help me ?

  • lmcdowell106 mr lindsay mcdowell (@lmcdowell106) reported from Leeds, England

    @virginmedia @O2 You going to push lost away from O2 . Over mobile network will be lost better then net I was with for 5 year net was so bad I am happy I moved from you to city fibre

  • JuliaHMuir Julia Muir (@JuliaHMuir) reported

    @virginmedia @vmbusinesshelp I did that. Broadband is down until 12.45am at least - not good for my business.

  • ukcat87 Black cat 😃 (@ukcat87) reported

    @virginmedia @RealDavidCarter @O2 Clearly youre awful - you're also massive liars Your sales team engage in mass scale deception

  • UkRestrictions No UK pet travel restrictions (@UkRestrictions) reported

    @scanme_tukslaw @O2 @virginmedia Contact citizens advice - they will be able to help

  • janwisteria JanK (@janwisteria) reported

    @virginmedia we have had intermittent broadband all day(although online says all fine but calling says there is an issue). Our ability to work from home has been compromised in that we cant! How much longer until its fixed please. Bh8 9ny