Virgin Media

Virgin Media Outage Report in Kingswinford, Dudley, England

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The latest reports from users having issues in Kingswinford come from postal codes DY6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kingswinford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingswinford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kingswinford, Dudley, England 12/11/2025 07:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kingswinford, Dudley, England

The most recent Virgin Media outage reports came from the following cities: Oldbury, Birmingham, Redditch, West Bromwich, Wolverhampton, Walsall, Brierley Hill, Wednesbury, Willenhall, Dudley, Kingswinford, Smethwick, Kidderminster and Stourbridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomOldbury Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Wi-fi
United KingdomBirmingham Total Blackout

Community Discussion

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Virgin Media Issues Reports Near Kingswinford, England

Latest outage, problems and issue reports in Kingswinford and nearby locations:

  • baggiedude54 Ray Allden (@baggiedude54) reported from Birmingham, England

    @blaneywba @virginmedia Damn it. Wifey will make me watch BGT now !!

  • Plumberguyuk Mike Hamer (@Plumberguyuk) reported from Birmingham, England

    Lloyds Bank is proberly the worst bank with the worst ideas of customer service I have come across in my life even worse than virgin media, your laughable and ameture approach to customers is pathetic, I should be using you as a example of bad customer service in my next series

  • CubDJS Drew J Hoskins-Smith (@CubDJS) reported from Dudley, England

    @virginmedia I've moved house but remained a customer with no break in payments. As you can see, I was explicitly told to ignore my 'new' contract as it was just a formality with no changes to terms and I can't see any mention of paying two months at once.

  • DNhunter85 Dave Hunter (@DNhunter85) reported from Birmingham, England

    @virginmedia shocking customer service

  • Xxx_Rhi_xxX Rhi (@Xxx_Rhi_xxX) reported from Birmingham, England

    @virginmedia no signal on mobile in Birmingham. Cant make calls, text or use data! Also not seen the 'reimbursement' from the last disaster #sortitout

  • EgglestonMathew Mat 🏳️‍🌈 (@EgglestonMathew) reported from Birmingham, England

    Never mind Virgin media customers that don’t have mobile contracts. We’re happy to just keep turning our boxes on and off 4 times a day . Nice one 👍 @virginmedia

  • MrASingh Amrit Singh (@MrASingh) reported from Birmingham, England

    @virginmedia hey, what’s going on with your internet! It’s not working and it crashed one of my live streams I was on. Your status page is also down too!

  • tonymartin82211 tonymartin (@tonymartin82211) reported from Birmingham, England

    @virginmedia is there anyway that I can stop this infernal Tivo box recording stuff on my suggestions that I would never dream of watching, it's doing my loaf in.

  • 6ft3Queen ✮。 👑🖤 𝟨𝒻𝓉𝟥𝒬𝓊𝑒𝑒𝓃 🖤👑✮。 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@6ft3Queen) reported from Birmingham, England

    @virginmedia down again 😤

  • EvanJoanette Evan Joanette (@EvanJoanette) reported from Birmingham, England

    @virginmedia Have to assume the cold-calling up-selling team aren't aware when customers have canceled their cable TV just a few months ago with notes to say they're only watching Netflix and want to pay less than £30. I try not to be rude, but seems a bit unfair on the team.

  • CubDJS Drew J Hoskins-Smith (@CubDJS) reported from Dudley, England

    @virginmedia @richardbranson @BBCWatchdog @joelycett So, while off sick with anxiety, I thought I'd deal with one issue; Virgin Media wanting two months (which we cannot afford) at once as we've moved house. I thought it was an error but turns out it's bad business at play. Look.

  • Tedtalks13 Teds (@Tedtalks13) reported from Aldridge, England

    here's another thing @richardbranson get your josh bayliss to search function eon in his junk email as i looped virgin into the email to protect time from their fraud - and the other ****** that tried to crawl up your virgin media shit pipe

  • LovesBunnys 🐰 Louise Owen 🐇 (@LovesBunnys) reported from Birmingham, England

    @virginmedia Hi i tweeted you guys last week and im still waiting for you to come back to me regarding my complaint which was closed down before i was asked if i was happy with the out come which i was not, i have not had a resolution from my complaint and im still not a happy customer

  • InfamousSuk Infamous Suk (@InfamousSuk) reported from West Bromwich, England

    One of the worst things i have ever done is move from @EE mobile to @virginmedia mobile as 4g is slower than a slug... currently getting 0.48mbps even my school internet was 2mb 15 years ago pdl 😡😡

  • CubDJS Drew J Hoskins-Smith (@CubDJS) reported from Dudley, England

    @virginmedia Yes, the Complaints team have just parroted the same statements back to me without listening to me as an actual person and advised me to talk to the movers team, which is confusing as the Complaints team should be the overall team to raise a complaint with, not just hand it off.

  • Shyman00 James Leeson (@Shyman00) reported from Redditch, England

    @LadyofLetter @virginmedia Same issue with BGT 😖

  • CubDJS Drew J Hoskins-Smith (@CubDJS) reported from Dudley, England

    @virginmedia The complaint should have been received from two days ago. But yes, we'll see what happens.

  • baggiedude54 Ray Allden (@baggiedude54) reported from Birmingham, England

    @blaneywba @virginmedia ITV & ITV plus 1 & ITV4 not working either

  • Tedtalks13 Teds (@Tedtalks13) reported from Brownhills, England

    YOUR softwares and products were back footed to defraud me hooked in on bill bob gates gap in his programme "and community of python con men" which the camera ip picks it all up bilateral to the fraud hooking in on virgin media @richardbranson best sort your shit out

  • LovesBunnys 🐰 Louise Owen 🐇 (@LovesBunnys) reported from Birmingham, England

    @virginmedia Hi i would appreciate it if a response could be made rapidly as i have now been in contact with you for over two weeks regarding my matter with no resolve, goodwill gesture to keep me a customer, judt two calls from Micheal which were a waste of time still no resolution. Mrs Dews

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Iota2002 Travis - Iota (@Iota2002) reported

    i really have to sleep during the day just to get good internet, @virginmedia tf is ur service

  • afb173 Balestrom (@afb173) reported

    Hi @virginmedia, Any plans to get your services in se15 working again anytime this month? Or fix the website so I can complain? Or repair the app so I can complain? Or answer the phone lines so I can complain? You guys are rubbish.

  • Robritchie409 Rob Ritchie (@Robritchie409) reported

    @virginmedia No phone issues, they’ve had tv issues for a year however this was resolved and for no reason someone who said he was a supervisor just showed up, started unplugging connections whilest on the phone to them so they could say when their tv went off

  • Mr__Guns Guns (@Mr__Guns) reported

    @virginmedia I've been on hold for over 2 hours, wanting to leave your broadband service, you won't answer, please respond this way!

  • 01_rehan Rehan Shahid (@01_rehan) reported

    @virginmedia I was quoted a price for internet by a customer service representative and asked for a call back which I missed. Is there anyway I can get in contact.

  • gaffnr Gaffers (@gaffnr) reported

    @virginmedia Sorry. I don’t like to share private details on SM. There must be a mechanism to actually speak to somebody without getting diverted to a website which tells me to do things I’ve already tried repeatedly (reboot/ send signal to router).

  • DeiterVeit Veit Deiter (@DeiterVeit) reported

    @real1999_The @Huawei And Virgin Media is a spy company too, because China defiantly owns Huawei which is a capitalist company, not a government company, You idiot.

  • starstrikeYT Alfie (@starstrikeYT) reported

    Plz could wifi fix i hate lockdown it killls the wifi @virginmedia #internet

  • moxierawdsley rox (@moxierawdsley) reported

    @virginmedia we were supposed to have a technician come and do a full install between 1 and 6 today, but heard nothing from him? Can somebody help? We have been without WiFi for a week now.

  • wwendben WendyBentick (@wwendben) reported

    @virginmedia Problem is I’m not there. Could you arrange a call to my parents?