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Virgin Media

Virgin Media outages and service status in Kingswinford, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Kingswinford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingswinford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 55% Internet (55%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Kingswinford, England

The most recent Virgin Media outage reports came from the following cities: Oldbury, Birmingham, Smethwick, Wolverhampton, Walsall, West Bromwich, Dudley, Wednesbury, Bilston, Willenhall, Rowley Regis, Halesowen, Stourbridge, and Brierley Hill.

CityProblem TypeReport Time
Oldbury Internet 9 hours ago
Oldbury Wi-fi 14 hours ago
Birmingham Internet 16 hours ago
Smethwick TV 21 hours ago
Birmingham Wi-fi 22 hours ago
Oldbury Wi-fi 23 hours ago

Community Discussion

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Virgin Media Issues Reports Near Kingswinford, England

Latest outage, problems and issue reports in Kingswinford and nearby locations:

  • amy_brunny
    Amy (@amy_brunny) reported from Birmingham, England

    @virginmedia your mobile customer service is ****!

  • SkulyMusic
    Skuly (@SkulyMusic) reported from Aldridge, England

    @virginmedia Yes we have done every trouble shooting piece of advice under the sun

  • Dawn08503854
    Dawnie (@Dawn08503854) reported from Wednesfield, England

    @virginmedia my TV has been off since 4pm no picture but sound can get tv guide etc on no problems. done all the usual restart check leads and can't get it back on.

  • SunnyBTC
    ..."Then They Fight You"... (@SunnyBTC) reported from Birmingham, England

    Anyone else been having internet connectivity issues all day? I'm with virgin media

  • JWRogers82
    James Rogers (@JWRogers82) reported from Perton, England

    @virginmedia trying to get in contact with customer service about renewing my account

  • brettellis1982
    Brett Ellis (@brettellis1982) reported from Birmingham, England

    @virginmedia have the virgin connect app.... however it will not let me sign in. Have changed password etc and it still says ‘wrong username or password’. Driving me mad!

  • alexlowe95
    Alex Lowe (@alexlowe95) reported from Birmingham, England

    @virginmedia I’m trying to watch virgin tv through Firefox on my Amazon fire stick, but I keep getting an error message ‘sign in failed’ although it doesn’t even give me the option to enter an email address to attempt to sign in?

  • LB_WFC
    Liam (@LB_WFC) reported from Willenhall, England

    @virginmedia Internet for the past 3 days has been absolutely awful!

  • brettellis1982
    Brett Ellis (@brettellis1982) reported from Birmingham, England

    @virginmedia I am signed in on the web and on my virgin app. Will not let me sign in to the connect app

  • AnnaavfcEdwards
    edowards (@AnnaavfcEdwards) reported from Birmingham, England

    @virginmedia Still no help for her she’s now back at work tomorrow and not home till 6.30 pm just not good enough !!

  • MattyladKRO
    Matt Smith (@MattyladKRO) reported from Birmingham, England

    @virginmedia I hung on for 45 mins then you hung up ....disgusting customer service tell me why I shouldn’t just cancel and go elsewhere after suing you for breach of contract

  • Sammykins9486
    Samantha (@Sammykins9486) reported from Birmingham, England

    @virginmedia how can i access online chat? Unhappy with a few things , and trying to get through to you over the phone is never a good result, have better service on the online chat service

  • GriffPlays
    Griff (@GriffPlays) reported from Birmingham, England

    Streams delayed due to @virginmedia being absolute dog ****.

  • LB_WFC
    Liam (@LB_WFC) reported from Willenhall, England

    @virginmedia It does. The internet will randomly cut out then come back on 2/3 minutes later. I’ve factor reset it via the router setting and a manual factory reset with no luck.

  • AnnaavfcEdwards
    edowards (@AnnaavfcEdwards) reported from Birmingham, England

    No sound on my TV for 4 days, tried all the usual re boots and resets, countless calls to virgin on hold for over an hr only to be cut off, am now waiting for a callback off them that probably won’t come, disgraceful service,can anyone help @virginmedia

  • tomexh1
    Tomexh (@tomexh1) reported from Birmingham, England

    @bt_uk worst mistake I made and I am locked in for 2 years, there is no doubt Virginmedia can not be beaten in Birmingham, please let me go back

  • alex_bann
    Alex Bann (@alex_bann) reported from Birmingham, England

    @virginmedia New V6 box (less than a month old) alternates between flashing red & white lights. Tried to reset using your help guide - still not working. How do I sort this out? #childreninthehouse

  • blueghostuk
    Michael Pritchard (@blueghostuk) reported from Birmingham, England

    @virginmedia I can only await for the service I ordered then... hopeless

  • Tricia__Winspur
    Tricia (@Tricia__Winspur) reported from Birmingham, England

    @virginmedia Parents experiencing continual issues with their Virgin services... have tried contacting Virgin for over month and continually on hold. Now on hold again and this issue needs to be resolved. Elderly parents and no mobile. Any help as this is disgusting service!!

  • MutliRaceMan
    Jean Thierry (@MutliRaceMan) reported from Birmingham, England

    @keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • churchlard
    Churchlard (@churchlard) reported from Sompting, England

    @virginmedia @52marathonman Now have to wait until 19th July, absolute rubbish, apparently they had no contact details for me, yet had sent me 17 emails and a similar number of texts! Appalling service, so much for being new business!

  • HammerIt1
    HammerIt (@HammerIt1) reported

    @virginmedia @hammerit Recognized on their website. Due fir delivery by Eddie between 1026 and 1126 today. Help !

  • e_oconnell
    Eleanor O’Connell (@e_oconnell) reported

    @virginmedia We have been without proper service since Tuesday, last night we were told the issue in the area was resolved and this morning we have no internet. This is extremely disruptive for working from home, why we weren’t notified prior so we could make other arrangements?

  • SciFiCopy
    Nell Loves Star Trek (@SciFiCopy) reported

    @virginmedia Hi. I want to cancel my monthly mobile phone contract and I don’t want to take the number with me. I got a STAC code and found that the contract didn’t cancel. I can’t find a page on the website that tells me how to just cancel the contract.

  • SamSamWalters1
    Sam Sam Walters (@SamSamWalters1) reported

    @virginmedia We moved home, took all our current equipment with us, when we phoned to confirm our move they decided to cancel our old account and set up a new one which we later found out was not necessary, we now have no internet as you are failing to reconnect us.

  • weemidge1989
    Craig Smith (@weemidge1989) reported

    @ScottishSun would you be interested in my story about @virginmedia and how they deal with complaints and damaging my property and not caring or dealing with my complaint

  • 52marathonman
    Kevin Betts (@52marathonman) reported

    @churchlard @virginmedia Sounds familiar, mate. I think I’m going to move to the new Gigabit service that’s here in Worthing. I just need to work out how to make sure I get BT Sport still

  • theoj1
    Theo (@theoj1) reported

    @virginmedia I’m sick of you constantly having outage in our area funny how I never get a discount when this happens on a weekly basis 😡how is there an outage today when we are having to work from home 😡 you are just so **** it’s unbelievable 😡

  • churchlard
    Churchlard (@churchlard) reported from Sompting, England

    @virginmedia @52marathonman They are useless, had an installation due on Wednesday of this week, they emailed me Wednesday morning to say they couldn’t instal as they had been unable to gain access on Monday. Never did they mention needing access on Monday, and I was home all day and no one rang bell!!

  • UmairGamingYT
    Umair (@UmairGamingYT) reported

    @virginmedia Really bad