Virgin Media outages and service status in Kingswinford, England

Problems in the last 24 hours in Kingswinford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingswinford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kingswinford, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Wolverhampton, Kidderminster, Brierley Hill, Walsall, Halesowen, West Bromwich, Streetly, Smethwick, Dudley, Wednesbury, Bilston, and Willenhall.

City	Problem Type	Report Time
Birmingham	TV	13 hours ago
Birmingham	TV	19 hours ago
Birmingham	Internet	20 hours ago
Birmingham	Phone	21 hours ago
Birmingham	Internet	1 day ago
Birmingham	Total Blackout	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Kingswinford, England

Latest outage, problems and issue reports in Kingswinford and nearby locations:

• 
  Beard Punk (@BeardPunk) reported 31 seconds ago from Birmingham, England

  @virginmedia Rebooted several times. Wi-Fi works fine, it’s just the VPN. Automated message says there’s still an issue.

• 
  Brian Cape (@BrianMCape) reported 4 minutes ago from West Bromwich, England

  Quite possibly the worst onboarding and customer 'care' experience I've EVER had @virginmedia Unfulfilled promises, failure to deliver contract as agreed and now I'm 'lost' in the system and being ignored. I'm left with no choice other than to 'out' you. #CaveatEmptor

• 
  Gordé 🦩 (@ReissOmari) reported 5 minutes ago from Birmingham, England

  @virginmedia Think we need to call an engineer out anyways, before the outage I was only getting 600mbps max when my package is the 1Gig.

• 
  Antony Howlett (@AntonyHowlett) reported 5 minutes ago from Birmingham, England

  @ChristineAllado @virginmedia I keep having this problem every week and nothing ever gets done and all you get back is we can't find a fault

• 
  Gordé 🦩 (@ReissOmari) reported 6 minutes ago from Birmingham, England

  Mad that I pay £71 a month for 350mbps a month for @virginmedia for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area??

• 
  Kev Maslin (@kevmaslin) reported 7 minutes ago from West Bromwich, England

  @virginmedia your treatment of us over a Lasting Power of Attorney issue has been appalling. Your people have actually SHREDDED a document costing hundreds of pounds despite us being told it had been returned. CISAS has been invoked and your CEO will be told . @MoneyTelegraph

• 
  Neil Simpson (@nippa77) reported 12 minutes ago from Swindon, England

  @virginmedia why is it that your service is up and down more than a yo-yo? It’s getting ridiculous now!!!

• 
  Steve Lees (@measlewolf) reported 22 minutes ago from Dudley, England

  @virginmedia Yes, the fault dates back from the 25th August and hopefully a fix will be made tomorrow, if not an engineer is booked for next week. When I finally got through the team were very helpful

• 
  Satish Danny Paul (@________Danny) reported 28 minutes ago from West Bromwich, England

  @virginmedia Hi, after raising 2 complaints for being missold my contract, no investigation done by virgin, no outcomes received. i am now bing asked to request my data (dsar), investigate the issue myself listenening to the recordings and send proof to virgin to review. shocking cust service

• 
  ch Saqib (@saqibsvideos) reported 30 minutes ago from Birmingham, England

  @virginmedia They haven't called me yet that's how bad you're

• 
  Satish Danny Paul (@________Danny) reported 33 minutes ago from West Bromwich, England

  @virginmedia I received my new 500+mps broadband only to get 6mps on my phone in my room. The Router is Terrible and cannot send the speed to devices via wifi. Not Good for anyone

• 
  Stuart McCullagh (@stumccullagh) reported 36 minutes ago from Birmingham, England

  @virginmedia I’m going to but I know I won’t get anywhere anyway the customer never gets anywhere

• 
  Phil Queenan (@philq001) reported 36 minutes ago from Birmingham, England

  @Ian66232919 @virginmedia @02 have been awful and the reception is non existent, especially any where near Villa Park. May as well not take my phone out.

• 
  tarun (@tarun65170952) reported 38 minutes ago from Birmingham, England

  @virginmedia Im getting slow speeds on my broadband. My package is volt and which should be 250mbs im getting less that half of that. Please ask your team to look into this

• 
  TheBosz (@kolapoagunbiade) reported 44 minutes ago from Birmingham, England

  @virginmedia Unfortunately, you dont have a ticketing system or cobtact email to track issues, rather a phone system that requires you to wait forever to get through to an agent. A/c number: 095063606. I was charged x2.5 of what i was tp pay.

• 
  LVWLVS (@lvwlvs) reported 49 minutes ago from Cheslyn Hay, England

  @virginmedia Everything is running fine then my devices can’t connect. It takes me switching the router off at the wall and on again for the connection to reestablish itself. First world problems but it’s a pain when I’m working upstairs and the router is downstairs. And it should just work!

• 
  Stuart McCullagh (@stumccullagh) reported 52 minutes ago from Swindon, England

  @virginmedia No , when I last spoke to someone on the phone the issue was still happening , it doesn’t happen as much now but still happens at least once a day

• 
  Steve Lees (@measlewolf) reported 55 minutes ago from Dudley, England

  @virginmedia I understand that your systems were down last night, which happens, but I’ve been on hold for 30 mins this morning. We have a text to say it’s resolved but it isn’t. I just need to speak to someone please.

• 
  Howard Martin 🇺🇦🇪🇺 (@HJMKent) reported 55 minutes ago from Kidderminster, England

  @virginmedia You have just repeated, word for word, the last tweet you sent me, to which I replied! Pointless trying to have any conversation with @virginmedia because it just goes round in circles! The most appalling customer services in UK in my experience! No more tweets from you, please!

• 
  Steve Lees (@measlewolf) reported 56 minutes ago from Dudley, England

  @virginmedia I’m currently on hold. My mum is in her 70’s and waited in for an engineer only for them to send a text 10mins before to say you were coming in the 26th. The original appointment was the 21st and her TV service has been down for well over a week.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  entrustTMF (@entrustTMF) reported 3 minutes ago

  @virginmedia Thanks for the reply @virginmedia but, frankly, these are just platitudes as usual. What is needed is action to sort the problem and accurate fix dates as opposed to the random, made up,ones I've been given so far Also, why not supply clients with MiFi solutions to help them?

• 
  Jade (@jadelr_) reported 6 minutes ago

  @virginmedia hi I was supposed to receive a replace box today but I haven’t yet and no tracking. Could you help please

• 
  jason morgan (@Jason29wctb) reported 7 minutes ago

  @virginmedia It's your firewall blocking port 3074 I found on Google, it's a known problem for years apparently, virgin have no interest in fixing it ,I'm pricing up bt fftp

• 
  Debs 😇 (@debbym) reported 10 minutes ago

  @virginmedia I have been a customer for over 20 years and been told today that my monthly bill will go from £141 to £213 when my current contract expires in May. I don’t know how you get away with such an increase for loyal customers. I shall NOT be renewing my contract 🤬

• 
  Andrew palmer (@palmer606) reported 12 minutes ago

  @virginmedia ur service is poor and as for ur customer services/ help is even worse, tried for 3 nights to call = no answer and online help is rubbish as soon as up for renewal I’ll be off to @skytv

• 
  Adz (@MrAdz259) reported 15 minutes ago

  @virginmedia Please can someone tell me why I've been sent a regular bill this morning, for a service I am not using, and that has been cancelled.

• 
  James Turpin (@mobily_uk) reported 15 minutes ago

  @virginmedia The dance has started... Had to cancel as the best offer was £130 per month. I have been offered £101 over the phone but still £35 more than current price.

• 
  Mat ⚙️ (@NotEnoughTECH) reported 17 minutes ago

  @justarieldotcom @virginmedia AI happened. Then no one cared about the service as long as DD was paid on time.

• 
  mancs boi (@DjmarkieT) reported 17 minutes ago

  I will be calling virgin media to leave tomorrow and give notice I still have 20 months left on the contract but u won’t get a penny for your horrific service **** u @virginmedia let it be a lesson when u get **** all!

• 
  John Mercer (@Merse2506) reported 18 minutes ago

  @virginmedia @A_MyRules1 I have had the same issuea and my box is ****. Never works buffering out of service channel failed. Cant go online link dont work tried calling