Virgin Media

Virgin Media Outage Report in Kingswinford, Dudley, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kingswinford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingswinford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kingswinford, Dudley, England 01/30/2026 11:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kingswinford, Dudley, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Walsall, Wolverhampton, Dudley, West Bromwich, Bilston, Rowley Regis, Wednesbury, Cradley Heath, Brierley Hill, Redditch, Smethwick and Halesowen.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomOldbury Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham TV
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Kingswinford, England

Latest outage, problems and issue reports in Kingswinford and nearby locations:

  • a_murphyyy Andrew Murphy (@a_murphyyy) reported from Birmingham, England

    virgin WiFi deliberately making there WiFi shit so Richard Branson can blag some bailout money for that too... @virginmedia

  • bodymanialtd Body Mania Ltd (@bodymanialtd) reported from Birmingham, England

    @vmbusiness my business broadband is down and I cannot take debit and credit card payments. Also the WiFi will randomly cut out on us. Could you please check this out. I have a essential business to run, and I am not as lucky as @richardbranson to ask for a bail out! Help us!

  • dan04harris Dan Harris (@dan04harris) reported from Walsall Wood, England

    Hi @virginmedia was expecting to receive call today at 12pm from someone called John but we still waiting. Really getting annoyed at how you are treating us! 14 years of being a loyal customer and being treated like this! Your customer service and bereavement team are the worst!

  • DanBennett Dan Bennett #StayAtHome🏡 (@DanBennett) reported from Madeley, England

    @Jan1_T @virginmedia Mobile networks seem to be affected this time too... bizarre. All very slow

  • kjukes1989 Karl Jukes (@kjukes1989) reported from Madeley, England

    I sincerely hope @EE have fixed their issues. No service at all yesterday which is unacceptable. Paying a ridiculous amount each month for data I barely use right now, until needed yesterday with @virginmedia ongoing issues and you failed to step up. Sort it out please! 😤

  • bettyboobypants anna_banana (@bettyboobypants) reported from Birmingham, England

    @virginmedia please can some one help! My mom has a phone with you but is hopeless with acc info and passwords, she has tv, phone and internet package with you. She is trying to upgrade her phone as the one she has isn’t working/ charging properly.

  • chillaxed1 Marian Rist (@chillaxed1) reported from Birmingham, England

    @virginmedia had a new hub 4 arrive today . No text message for GO , set up following phone instructions. Still unable to connect and virgin media are not answering the phone to help me !!

  • DanBennett Dan Bennett #StayAtHome🏡 (@DanBennett) reported from Madeley, England

    @virginmedia Looks to be same issue as yesterday. Affecting online services including twitter, too.

  • EmmaJCasey Emma Casey (@EmmaJCasey) reported from Birmingham, England

    @virginmedia sort your damn WiFi out 🙄 useless! Drops out way too much!

  • isamutlib Isa #StayHomeSaveLives (@isamutlib) reported from Birmingham, England

    It's actually tragic how bad @virginmedia broadband has gotten over the last few days. Hope we are refunded for this period of shocking internet coverage. Still think it's the best service but need to sort out current issues.

  • djneiljbham DJ Neil J Birmingham (@djneiljbham) reported from Wednesfield, England

    Loving all the people moaning their virgin media being down. Most being paid for by their parents! Stop moaning! Either they’ve had a major piece of equipment fail or they’ve been hacked. Be patient, and it will be sorted. Or move to another and only get slow 30mb broadband!

  • beckywvr_ Becky Weaver (@beckywvr_) reported from Albrighton, England

    @virginmedia Which would be fine, but it’s now been down for a further 40 minutes again and been lagging all morning. So it’s obviously far from fixed.

  • _auralaura_ 💎 (@_auralaura_) reported from Birmingham, England

    Virgin Media is down yet a-*******- gain. I'm off to bed.

  • MrAStarz Ashley Brian Wright (Starz) (@MrAStarz) reported from Birmingham, England

    @virginmedia Wifi and TV down again for the 5th day in a row. Thinking of leaving at this point, I'm absolutely disgusted! 🤬

  • dan04harris Dan Harris (@dan04harris) reported from Walsall Wood, England

    @virginmedia Hey @virginmedia I was expecting to receive call today at 12pm from somebody called John but I’m still waiting. Really starting to annoy me how bad your customer service is being!

  • DJBYLES Dan Byles (@DJBYLES) reported from Madeley, England

    @GlasgowBuck @leemacca25 @virginmedia @potatobonce @LeanneM_3 Apparently a separate outage in Telford to the previous VM one

  • Joppa_P Joe Poole (@Joppa_P) reported from Dudley, England

    Any chance of some broadband @virginmedia !! Only been down since Friday in my household!! Absolute joke! #virginbroadband

  • DanBennett Dan Bennett #StayAtHome🏡 (@DanBennett) reported from Madeley, England

    @virginmedia Nope. Too early for that to be updated. Sky. Three. EE. Vodafone. All dead or very slow at the moment.

  • abdulosman84 𓃮 AQO (@abdulosman84) reported from Birmingham, England

    @virginmedia fix up! You killing my vibe.

  • gibbons_craig93 Craig Gibbons (@gibbons_craig93) reported from West Bromwich, England

    @virginmedia Thanks, that link for issues in the area hadn't been working, but now it does and can see the engineers are close to resolving the issue. Many thanks 👍

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Jenpatel7 Jen patel (@Jenpatel7) reported

    @virginmedia customer service and Internet coverage is a ******* joke. Have had limited Internet for 3 months and nothing is being done been transferred from one department to another wfh and you have **** Internetno compensation @richardbranson sort this out horrific

  • 100Phish Phil Jacks (@100Phish) reported

    @virginmedia my internet is down. How long will it be down for this time?

  • ciacIMAGES Carl Robertson (@ciacIMAGES) reported

    @virginmedia Hi Kath, it says it’s sorted and to reboot, which I’ve done and it’s still not working properly, no reception upstairs when it’s been perfect in the past and just seems intermittent, I’m going to reboot it again now.

  • wearelondon Chris Averill (@wearelondon) reported

    @virginmedia I’m having a shocking experience as a new customer. Ordered 24th Jan, install date 20th Feb then pushed to end of May! Called support many times and got a text to say install could be bought forward 23rd March, got a new txt this morning saying it could not. WTF

  • kentdecking brownslandscape (@kentdecking) reported

    @virginmedia Just the answer I expected, no help whatsoever but for this crap service you still want to hike your charges, you are going to lose an awful lot of customers

  • CarryOn90s Carry On 90s (@CarryOn90s) reported

    @virginmedia I haven't called because I work full time and don't want to go through heaps of call centres just to get a sensible price. I cleared security because I was being offered new contracts (eye wateringly overpriced) I said that's too much, they put me to Customer Relations

  • Northlander74 𝔖𝔱𝔢𝔭𝔥𝔢𝔫 𝔍. 𝔍𝔞𝔠𝔮𝔲𝔢𝔰 (@Northlander74) reported

    @N_landCouncil I'm disappointed that we haven't been consulted over the planned installation of a service we don't want, and the poor workmanship of digging up the footpaths around our estate by Virgin Media. It's an absolute disgrace.

  • RicardoMc180 Ricardo McArdo 🖤🤍 (@RicardoMc180) reported

    @virginmedia I check that thing daily but it never says there is any issues. My WiFi cuts out regularly, try working from home effectively with that. Have no fear, I make sure everyone knows it is rubbish Virgin broadband and most are in agreement that your coverage is shoddy.

  • crochetjenny Jenn 💙 (@crochetjenny) reported

    @ConstableChaos @virginmedia @Ofcom another complaint about them, shocking customer service.

  • jo_sav Jo (@jo_sav) reported

    @virginmedia It’s just a HD box, I’m confused, I don’t want to change my package so how do I upgrade the box? The box is slow and clearly outdated, but I don’t want new channels, so do I have to cancel my current contract and rejoin?