Virgin Media Outage Report in Kingswinford, Dudley, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kingswinford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingswinford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Kingswinford, Dudley, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Wolverhampton, West Bromwich, Oldbury, Redditch, Walsall, Willenhall, Rowley Regis, Halesowen, Stourbridge, Dudley, Brierley Hill, Bilston, Wednesbury and Cradley Heath.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Total Blackout | |
| Birmingham |
Total Blackout | |
| Wolverhampton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kingswinford, England
Latest outage, problems and issue reports in Kingswinford and nearby locations:
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🐺WereWolfish
(@unit_1974) reported
from
Birmingham, England
@pie1883 @virginmedia Already had multiple calls over years, with poor to not resolution of problems. Then hassle phone calls trying to get us to switch packages when we opted to cancel and failure to respond to complaints and such… It’s like being hounded.
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@_mark13 @virginmedia Their customer service is virtually non existent! We are just money to them.
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tonymartin
(@tonymartin82211) reported
from
Birmingham, England
Shocking telephone customer service from @virginmedia yet again, what a totally rotten organisation😕.
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Richard hamilton
(@PhotographyWeb) reported
from
Birmingham, England
@virginmedia @MoneyTelegraph virgin media had me on the phone for one and a half hours And approximately fifty minutes of that was on hold of good as far as to say that virgin media is the worst large company I’ve ever dealt with
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Evan Davis
(@EvanD) reported
from
Bournville, England
@virginmedia Yes. I’ve been to that page. Says I have to report to you a total loss of service, yet the page to do that is broken! @Ofcom
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Richard hamilton
(@PhotographyWeb) reported
from
Birmingham, England
@virginmedia @MoneyTelegraph Virgin Media is the worst broadband and TV provider i have ever dealt with! Customer service is petulant and intentionally left me on hold until after closing hours the company over charged me by £30 and refused to give it back! I am disgusted
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Lacie_Adams
(@Lacie_Adams1) reported
from
Walsall Wood, England
@virginmedia internet down again, youd think I'd be used to this by now 🤣 always an excuse and never get anything back for the lack of usage. I'm barely in the house using it so dread to think how many times it goes down when I'm not in potentially using it 🤙
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🐺WereWolfish
(@unit_1974) reported
from
Birmingham, England
I’ve now had two messages from @virginmedia threatening to Charge us for equipment WHICH WE HAVE ALREADY RETURNED! There is no way to respond to the message and I don’t like being threatened! You customer service is getting worse!
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Sharon Baker
(@DixeyBaker) reported
from
Birmingham, England
@virginmedia why can I never get through .... I get a letter saying please call us ...... 25 mins on hold so far .... so frustrating
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Calum McGill
(@Cal1964) reported
from
Wolverhampton, England
@virginmedia Okay, we'll try again tomorrow. I'm sure you're aware I've lodged a complaint already as very unhappy with the level of service from your agents. I needed this sorting over a week ago and now Virgin have taken another £129 for another month🙄
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Mr C 🦁
(@Dav3yAvFc) reported
from
Dudley, England
Dont you love. Being on hold to @virginmedia .. for 27 minutes to finally get thru. To then be told your bill has doubled because your contract expired. Then to have the phone put down on you 😂😂😂😂😂
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mo4g
(@mo4g_777) reported
from
Birmingham, England
@virginmedia has WiFi in perry barr gone down
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Lacie_Adams
(@Lacie_Adams1) reported
from
Walsall Wood, England
@PatchworkBoyPW @virginmedia They wont have a clue. I had issues for about 6 months and I was constantly trying to sort it out. Engineers are great but the "customer service" team are based in India and have no customer service skills 🤙
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J
(@jamies144) reported
from
Birmingham, England
@virginmedia That it can not login.
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Verinderpal
(@VinCheema) reported
from
Birmingham, England
Broadband down @virginmedia been about 20 mins on hold and still waiting #CustomerServiceWeek
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Matt Smith
(@MattyladKRO) reported
from
Birmingham, England
@RacingTV Unless you’re a @virginmedia customer where you cannot have any discounts and have to still watch @SkySportsRacing in neandatholic pics with no HD despite “promises” for 18 months it gonna abe available “ soon”
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Mark Edwards
(@mredwards) reported
from
Wolverhampton, England
@virginmedia Yes and all it did was tell me that our kitchen is a WiFi dead zone... The main issue is that we have loads of devices and I think we are overloading our hub’s capabilities.
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B'
(@s_badruddin) reported
from
Birmingham, England
@heenamajeed @virginmedia We have the same problem 🙄 ALWAYS!
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Grimm
(@grimm_karl) reported
from
Birmingham, England
@virginmedia Shocking customer service signed up a few weeks ago for fibre given an installation date called the day before to ask me when I would like to book the install then telling me they have a problem on the site and will get in touch in 7 days.
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Calum McGill
(@Cal1964) reported
from
Wolverhampton, England
@virginmedia We were offered this and two boxes etc for £89...NINE DAYS AGO and then no one wanted to speak to us!!! Terrible service to a loyal Virgin customer of 8 years...robbery😠
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Corinna Barnes
(@CatsAndRibena) reported
@virginmedia Sorry but I don’t believe you do. This has gone on for so long and I’ve been lied to SO MANY times by VM. Every time I ring its a different story. Complaint ref C250122972. Was dealt with by someone called Leon from Handset Finance.
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Flurh 조
(@tradestrat) reported
@Curvingtune @vaqal @Yezzu36 I'm surprised how libertarian UK ISPs have been (speaking from personal experience) I've been with Sky, Virgin Media, Talk Talk and have never been impeded trying to use movie sites.
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Paul
(@_LoneWolf_) reported
@virginmedia when phones are moved to VOIP-only does that mean if my internet connection goes down I will also lose phone service until it comes back?? Follow up - if yes then how are you supposed to report a fault?
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Leilah Boyce
(@inawemrsb) reported
@martinkelner @virginmedia I cannot believe how bad it is!!! No way of complaining and today a 3 hr wait!
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Mark Gibbons
(@mgne71) reported
Another person I spoke to today couldn't understand my post code and said they couldn't find my account before they cut me off on the phone! I need to cancel a couple of out of contract accounts anyone have the @virginmedia postal address to send I can send recorded letter to?
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Leigh Brumpton
(@brumlarrr) reported
@virginmedia how crap is your customer service. Tell me to WhatsApp you and it 4 days in with not getting anywhere
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Emily Kerr
(@Em_Kerr) reported
@virginmedia hi! I’ve been waiting 45 minutes for a callback that was supposed to be in 15, for an update on an engineer who was supposed to be here before 1pm, who is the fourth person to attempt to install this week. Please can you help me get an update?
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NEOLPAR
(@NEOLPAR) reported
@virginmedia I am not bothering to do it. I'm switching and never coming back. Good luck with your abusive practices
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Davinder Singh
(@LallyDav) reported
@virginmedia Well this just keeps on going…. So today I receive a message that @virginmedia need further info from me. I call @virginmedia and now I am told they can’t see any request to port the number and another request is raised and hang up the phone… is there anyone who can help??????
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Nik
(@ThingsByNik) reported
@JohnMJames1 @SPGPrescot @virginmedia Good suggestion! All I want to do is give my 30 days notice. It shouldn’t be this hard to cancel. You should be able to click a button when you log in online or send an email.