Virgin Media Outage Report in Kingswinford, Dudley, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kingswinford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingswinford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 03: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Kingswinford, Dudley, England
The most recent Virgin Media outage reports came from the following cities: Walsall, Willenhall, Birmingham, Oldbury, West Bromwich, Rowley Regis, Halesowen, Stourbridge, Wolverhampton, Redditch, Dudley, Brierley Hill, Bilston, Wednesbury and Cradley Heath.
| City | Problem Type | Report Time |
|---|---|---|
 Wolverhampton |
Internet | |
| Walsall |
Internet | |
| Walsall |
Internet | |
| Willenhall |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kingswinford, England
Latest outage, problems and issue reports in Kingswinford and nearby locations:
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@virginmedia I’ve reordered twice already. The packaging never arrives
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R Joberns
(@rjoberns) reported
from
Halesowen, England
@virginmedia service status checker ……… nope, That’s not working either
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Clare
(@meclareyb) reported
from
Birmingham, England
@virginmedia you claim we get 100 whatever’s per second. So tell me. Why my internet doesn’t work. I can’t stay on a zoom as my “internet is unstable” and live tv “jumps” not streams. You sent somebody to resolve last time. It’s now repeated this behaviour again. Why do that?
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Antony Howlett
(@AntonyHowlett) reported
from
Birmingham, England
@ChristineAllado @virginmedia I keep having this problem every week and nothing ever gets done and all you get back is we can't find a fault
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Ronnie Harris
(@redron1975) reported
from
Walsall Wood, England
@virginmedia so what crap excuse u got today for us in the ws10 area? Internet down again. Honestly if you were a guard dog nothing would be safe. Even less reliable than the weather forecast.
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helen somerville
(@MrsDont09) reported
from
Birmingham, England
@virginmedia whats happening with the service in B29 area. Been off and on past 24 hours.
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Ronnie Harris
(@redron1975) reported
from
Walsall Wood, England
@virginmedia Right then fools. How many times do I need to contact you to tell you how bad our internet is? I am so fed up with this service and wouldn't recommend you to my worst enemy. I cant wait to get service from someone reliable. Clowns
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le Phantom Plume
(@lePhantomPlume) reported
from
Wolverhampton, England
@virginmedia It’s ok thanks, one of your team rang me, was extremely rude then hung up.
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LVWLVS
(@lvwlvs) reported
from
Cheslyn Hay, England
@virginmedia That was the first thing I tried but nothing happened. It’s only when I power off at the wall, wait a minute then power on that it changes. Right now it’s working fine but this has been a recurring problem this week.
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W1NGNUT
(@Rob_Hicks) reported
from
Birmingham, England
@virginmedia Doesn't matter now, we've terminated the contract and joined Three home broadband. I just think it's disgusting that a customer of over 10 years doesn't get offered a deal as good as a new customer.
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Mathew
(@all_day_) reported
from
Birmingham, England
@virginmedia hey guys whatever I try to play back or if I rewind live tv to play back the boxing is terrible so much so you’re unable to watch the programme. The wires are all connected fine and all other internet devices are fine. What’s the issue?
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Martin Price
(@mrmjprice) reported
from
Birmingham, England
@virginmedia I have been but they couldn’t get a good-enough price and directed me to the self-service page but I get “customer-exclusion” at the end of the URL which tells me to use chat.
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Stu99746
(@stu99746) reported
from
Wolverhampton, England
@virginmedia internet down since 2120pm WV6 postcode. Any ETA VM?
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Jean Thierry 💙
(@MutliRaceMan) reported
from
Birmingham, England
@KellyQuilt @virginmedia Virgin are hopeless for ease of contact. My daughter was with them and the service wasn’t at all good. This nonsense about calling them at a time to suit them is just ludicrous. They need to admit that they (& others) don’t staff adequately to suit their customers convenience. 🤬
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Riz 🌹🇬🇧
(@___Mezzala) reported
from
Birmingham, England
CANNOT WAIT until we leave @VirginMedia in a few months time. Non stop internet issues for months now. I’d urge everyone to swerve Virgin Media. Better companies out there who do more and cost less.
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Riz 🌹🇬🇧
(@___Mezzala) reported
from
Birmingham, England
@AGJ27_ @TwiitterJo @virginmedia Ours has gone down… Again. The 5th time this evening. I’ve had enough of this ****. Genuinely can’t wait to leave. Never experienced such awful service in my life.
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Clare
(@meclareyb) reported
from
Birmingham, England
Very pleased to publicly announce we are leaving virgin media. I have never known such a diabolical internet service - current situation our 100mb per whatever it is means our internet is unstable for any zoom session. Utterly ridiculous. Hoorah for us 🙌🏻
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Susan Johnson
(@SusieWJr) reported
from
Dudley, England
@virginmedia broadband down in my area. I pay nearly £100 pm for this ****. Time for a change I think 🤔
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LVWLVS
(@lvwlvs) reported
from
Cheslyn Hay, England
@virginmedia Everything is running fine then my devices can’t connect. It takes me switching the router off at the wall and on again for the connection to reestablish itself. First world problems but it’s a pain when I’m working upstairs and the router is downstairs. And it should just work!
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Lil
(@_lilymarsden) reported
from
Dudley, England
@virginmedia Hi John, my wifi has gone down 4 times since last night, we’ve reset it on the box twice this morning alone and it still keeps dropping … can’t get through to anyone on the phone and website says they won’t send anyone out for another 24 hours and only if the wifi stays down ???
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🔰 Totally Man Utd™ 🔰
(@TotallyMUFC) reported
@virginmedia Yes, they were absolutely useless. No offer to call me, just told me to phone a number and thats all. Disgusting customer service
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El Fraude Calvo
(@ElFraudeCalvo) reported
@virginmedia Any idea how i cancel my tv and phone please? Live chat you get ignored, directed to whatsapp igbored, phone calls nobody answers
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Hellnolf
(@Hellnolf) reported
@robotnikhottake @virginmedia I've got BT coming next Thursday to provide a replacement service, I'm done with VM nothing but problems since day 1.
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Barry McPhee
(@barry110) reported
@virginmedia No, just an intermittent issue. Currently I am only getting 0.08 mbps of up speed.
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Blaine ⭕️
(@TOASTY_T_CRYPTO) reported
@virginmedia Thanks for the reply, My Wi-Fi is constantly cutting out and lagging. I do the test so I can get an engineer out, says to come back in 24 hours to see if the problems fixed. It’s then okay for some hours maybe a day and goes back to being unbearably terrible.
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Robotnik
(@robotnikhottake) reported
@Hellnolf @virginmedia I’ve had them ringing me back basically virgin’s engineers don’t know how to fix it so they’ve had to hire contractors, they don’t even start work until tomorrow don’t expect no internet for a week
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Huawei
(@Huawei1952) reported
@virginmedia Says we need to reboot the hub Which goes against what engineer said on the phone about splitting it to two separate 2.4 and 5g networks. Said we would get a better service Get them to ring me and I have sent in plenty of speed tests results check back in tweets
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🔰 Totally Man Utd™ 🔰
(@TotallyMUFC) reported
@virginmedia Or one of your lot could call me to discuss, but no, wouldn't want you to be put out with customer service
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Helen Wilson
(@HelenWi53114306) reported
@virginmedia I try to speak to you. You don't recognise the email you send all your emails to me. I go to the virgin media app and it tells me my email isn't recognised. I click on forgotten email, enter my dob, acc no & area code. Found! On the email you don't recognise HELP!!
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#BSHLOUT #NowboycottingBCFC 🏆 #Southgateout🇶🇦
(@WoodyUK69) reported
@virginmedia As I posted before no point calling CS as overseas not uk based, there is & always has been a language "accent" issues with CS overseas just becomes frustrating, many times before conversation gets miscommunicated again due to language & accent barriers. 1/10 calls are British CS