Virgin Media

Virgin Media Outage Report in Kingswinford, Dudley, England

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The latest reports from users having issues in Kingswinford come from postal codes DY6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kingswinford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingswinford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kingswinford, Dudley, England 12/09/2025 07:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kingswinford, Dudley, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Redditch, West Bromwich, Wolverhampton, Walsall, Brierley Hill, Wednesbury, Willenhall, Dudley, Kingswinford, Smethwick, Kidderminster and Stourbridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Wi-fi
United KingdomBirmingham Wi-fi
United KingdomBirmingham Total Blackout
United KingdomOldbury Total Blackout
United KingdomBirmingham Wi-fi
United KingdomRedditch E-mail

Community Discussion

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Virgin Media Issues Reports Near Kingswinford, England

Latest outage, problems and issue reports in Kingswinford and nearby locations:

  • alandolittle alan bains (@alandolittle) reported from Birmingham, England

    @virginmedia no broadband no tv call centre cut me off after 30 min waiting please help

  • zaynaa_98 Zayna 🧸 (@zaynaa_98) reported from Birmingham, England

    Why are virgin media so shit

  • wolvesmarc wolvesmarc (@wolvesmarc) reported from Dudley, England

    Virgin Media outage lasted about 1 minute and the shits trending.

  • cra1gs Craig (@cra1gs) reported from Birmingham, England

    @virginmedia your customer service is awful. Emma was damn right rude on the phone and cut me off on purpose. I suggest is retrained on customer service skills as she has none. There is no need to be patronising to a customer.

  • dan04harris Dan Harris (@dan04harris) reported from Walsall Wood, England

    Hi @virginmedia just wanted to get in touch as just got off the phone with the bereavement team. All I wanted is to transfer the account to my mum as my Dad has died. But have been told you have to close the account losing our emails & leaving us without service for up to a week

  • ItssssKookieee 고양이⁷ (@ItssssKookieee) reported from Birmingham, England

    @virginmedia please sort out your god damn broadband, this is the 5th day in a row I've had to keep resetting my internet 🙄

  • AndySnill Andy Collins (@AndySnill) reported from Wolverhampton, England

    @glesgapaul @virginmedia @IainDoesJokes @thewhitmore Yep I've never been one to let facts obscure a good joke!

  • jasonpblakey Jason Blakey (@jasonpblakey) reported from Birmingham, England

    @AaronTheClarke @virginmedia That’s awful. They are a terrible company to deal with. Good luck getting it sorted

  • ItssssKookieee 고양이⁷ (@ItssssKookieee) reported from Birmingham, England

    @virginmedia my broadband has been down all day & have tried everything to get it back on. Please help..

  • bilbody Scott Billing (@bilbody) reported from Birmingham, England

    @virginmedia hi. I had to unplug my router and now it’s not working. Can’t seem to get through or fix the issue through your site. Help.

  • adamh3000 adam (@adamh3000) reported from Birmingham, England

    @DisneyFan1501 @virginmedia @Virgin Yeah usually when it goes down it only seems to happen in one are so I'm not sure

  • _auralaura_ 💎 (@_auralaura_) reported from Birmingham, England

    Virgin Media are ******* shit. Wi-Fi and TV keeps going on and off so now my laptop has just decided that it's not going to connect anymore.

  • KeithT3103 Keith Tracy (@KeithT3103) reported from Birmingham, England

    @greg_adams23 @virginmedia Been longer than that I've had problems before and the price goes up and up and up......

  • JtheB_DKP Jack The Biscuit 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@JtheB_DKP) reported from Birmingham, England

    @virginmedia • I need to speak with someone with regards my A/C The live chat isn’t working. Can someone please help ASAP

  • _auralaura_ 💎 (@_auralaura_) reported from Birmingham, England

    So Virgin Media is now completely down by the seems of it and my TV is being affected. They seriously need to sort this out, they know people are stuck at home right now.

  • a_murphyyy Andrew Murphy (@a_murphyyy) reported from Birmingham, England

    virgin WiFi deliberately making there WiFi shit so Richard Branson can blag some bailout money for that too... @virginmedia

  • _auralaura_ 💎 (@_auralaura_) reported from Birmingham, England

    @MultiCallum @virginmedia It's so frustrating. The internet and TV has been turning on and off constantly, and yet they say there's no issues on their site.

  • EvanD Evan Davis (@EvanD) reported from Birmingham, England

    @virginmedia All fixed, but very poor communication about the fault :-/

  • _auralaura_ 💎 (@_auralaura_) reported from Birmingham, England

    Virgin Media takes the piss lately with Wi-Fi going down constantly.

  • adamh3000 adam (@adamh3000) reported from Birmingham, England

    @DisneyFan1501 @virginmedia @Virgin Yeah it keeps going down here too

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MickODwyer82 Mick O'Dwyer (@MickODwyer82) reported

    . @virginmedia is anyone working in support today ? Internet out again in Clonmel. Been on hold for over an hour No response to whatsapp or text Same yesterday when we gave up after 90mins Complete failure to deliver the most basic service

  • thealexavery Richard Ronnie Alex (@thealexavery) reported

    @virginmedia why does my TiVo box keep cutting out every evening (wifi not the issue) the box literally just freezes and then cuts out. Why does the App *still* not cover the hub 4? Not a very efficient roll-out of them so far. Been several months now

  • illbiteyounow . (@illbiteyounow) reported

    @virginmedia @spirituk I understand you social media guys probably aren't technically trained but if he's got a good wired connection then he's got a wireless issue which means the status checker isn't going to yell him anything which will help or explain this.

  • lizzieenfield Elizabeth Enfield (@lizzieenfield) reported

    @virginmedia I have tried this and I get a bot who is unable to solve the problem. This is a huge mistake in your part and I need a person to remedy it ASAP

  • Curtis16Sean Sean Curtis (@Curtis16Sean) reported

    @feargalf @virginmedia Blackrock as well, lack of information /support from virgin appalling

  • Terry_Tibbs1991 S4V4G3 P (@Terry_Tibbs1991) reported

    @virginmedia SUX, Your broadband is so hit and miss and my house isn't even that big but you can't get a decent signal upstairs on an iphone??? Terrible.

  • lukmruk Luke (@lukmruk) reported

    @virginmedia @TiefenseeL Tweeted about the same issue couple of days ago. Even contacted your complaints resolution team about this issue but you have arrogance to say that it’s the first time you hear about it?? Well try listen to what we are saying then

  • tashaolayahooc1 tashaola@yahoo.co.uk (@tashaolayahooc1) reported

    I AM SO UPSET! @virginmedia have not been able to transfer my Phone and Broadband as advised. I've had to make a number of calls to Virgin and all I get is 'Sorry', we are looking into this...but nothing. 5th week now. I've been left with no home number and not a full service

  • Tom14459803 Tom (@Tom14459803) reported

    @virginmedia issues with connection in Telford, unable to work from home all morning properly

  • jondwill J Williams (@jondwill) reported

    @virginmedia Hi, can someone help please? I’m trying to get through to a person for help but ‘on hold’ for too long.