Virgin Media outages and service status in Kingswinford, England

Problems in the last 24 hours in Kingswinford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingswinford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kingswinford, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, West Bromwich, Wolverhampton, Walsall, Smethwick, Brierley Hill, Tipton, Stourbridge, Bromsgrove, Bilston, Dudley, Kidderminster, Kingswinford, and Halesowen.

City	Problem Type	Report Time
Birmingham	Internet	1 hour ago
Birmingham	Internet	1 hour ago
Birmingham	Wi-fi	2 hours ago
Birmingham	Internet	2 hours ago
Birmingham	Wi-fi	3 hours ago
Birmingham	Wi-fi	15 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Kingswinford, England

Latest outage, problems and issue reports in Kingswinford and nearby locations:

• 
  LVWLVS (@lvwlvs) reported 3 minutes ago from Cheslyn Hay, England

  @virginmedia Everything is running fine then my devices can’t connect. It takes me switching the router off at the wall and on again for the connection to reestablish itself. First world problems but it’s a pain when I’m working upstairs and the router is downstairs. And it should just work!

• 
  Satish Danny Paul (@________Danny) reported 4 minutes ago from West Bromwich, England

  @virginmedia I called cust serv today after logging complaint on 26th Nov and hearing nothing back. cust serv asked me to request my data and voice calls. listen to it myself and then send proof of being missold a contract/virgin error, so virgin can then resolve the matter and complaint

• 
  Rob Chipman (@robchippyman) reported 7 minutes ago from Birmingham, England

  @Tilton247 @virginmedia I had the same for 2 years. Constantly disconnecting on a daily basis . Changed the Hub and it worked straight away. No issues since. Good luck getting a new hub off them though.

• 
  Steve Lees (@measlewolf) reported 8 minutes ago from Dudley, England

  @virginmedia I’m currently on hold. My mum is in her 70’s and waited in for an engineer only for them to send a text 10mins before to say you were coming in the 26th. The original appointment was the 21st and her TV service has been down for well over a week.

• 
  Satish Danny Paul (@________Danny) reported 19 minutes ago from West Bromwich, England

  @virginmedia Hi, after raising 2 complaints for being missold my contract, no investigation done by virgin, no outcomes received. i am now bing asked to request my data (dsar), investigate the issue myself listenening to the recordings and send proof to virgin to review. shocking cust service

• 
  iamscorchy (@iamscorchy) reported 19 minutes ago from Wednesfield, England

  Virgin media is literally dog! Worst thing I've done is keep renewing with you every year next year 100% going with bt! Forever dropping out reconnecting utter pointless meant to be 1gig complete waffle! @Virgin #virginmedia

• 
  Ronnie Harris (@redron1975) reported 21 minutes ago from Walsall Wood, England

  @virginmedia so what crap excuse u got today for us in the ws10 area? Internet down again. Honestly if you were a guard dog nothing would be safe. Even less reliable than the weather forecast.

• 
  iamscorchy (@iamscorchy) reported 25 minutes ago from Wednesfield, England

  @virginmedia No it doesn't feel hot it randomly starts the fan really loud and doesn't stop its on top of a cupboard not close to any walls ect it's cleaned still have the problem at least twice a week

• 
  Jazba Entertainment (@JazbaEnt) reported 25 minutes ago from Birmingham, England

  @virginmedia business installation, been given 6 dates since 17th January. 4 no show or wrong booked, 2 attendance but not equipped to extend installation from 1sf floor to 2nd. even billed for a service which is not even installed yet. Nightmare #virginmedia #broadband

• 
  Brian Cape (@BrianMCape) reported 25 minutes ago from Birmingham, England

  @virginmedia And this is why, I'll be reporting you to trading standards for fraudulent misselling/misrepresentation and then abdicating ALL responsibility/accountability to resolve. There's no security/DPA issues in you giving me a direct dial number via DM. You just don't want to resolve.

• 
  𝚋𝚎𝚝𝚑 (@beffycuk) reported 32 minutes ago from Dudley, England

  @virginmedia Yes, and every-time it says no issue, when there clearly is! It interferes with everything, the hive, the tv everything! Really considering going elsewhere.

• 
  Martin Wilkinson (@MartinWilko) reported 35 minutes ago from Birmingham, England

  Virginmedia down Sutton Coldfield. National outage . Their website down, unable to report status. No reports or statements from Virgin media. Price rise of 13.8% #VirginMediaoutage @virginmedia

• 
  Howard Martin 💚 (@HJMKent) reported 37 minutes ago from Kidderminster, England

  @virginmedia Can you please explain why, when I renewed my package in March you reduced my last invoiced bill to reflect the change & took by DD what you said you would! Now you say you will suspend my service because I underpaid? You took what you wanted!

• 
  Tim Hazelwood (@timhazelwood2) reported 38 minutes ago from Bewdley, England

  @virginmedia Hi, following on from the resolution of the issue outlined above. My dad has received a full bill despite being assured by every employee we have spoken to that he wouldn't be charged for the period he was without service (more than two months). Please advise

• 
  jen (@jenkin99) reported 40 minutes ago from Birmingham, England

  @virginmedia We had issuse with our service, and was told we would need new cables. We the new cables installed. They left cabels hanging in the garden which has since been removed. Our grass is ruined (I have photos) it looks like next doors cable are also under or grass????

• 
  TheShannimal🔜#i70 (@TheShannimal_) reported 47 minutes ago from Kidderminster, England

  @MykeJD1 @virginmedia Gone down for a lot of people apparently

• 
  Antony Howlett (@AntonyHowlett) reported 54 minutes ago from Birmingham, England

  @ChristineAllado @virginmedia I keep having this problem every week and nothing ever gets done and all you get back is we can't find a fault

• 
  TheShannimal🔜#i70 (@TheShannimal_) reported 55 minutes ago from Kidderminster, England

  @Cplcash @virginmedia Problem is other providers are so slow at installing fibre cables that most have no choice but to go with VM

• 
  Simon Neale (@nealesj) reported 57 minutes ago from Swindon, England

  Hey, ‘RP,’ again, @virginmedia is down. The lack of resilience is shocking and embarrassing for a major broadband provider. #VirginMediaDown #VirginMedia

• 
  Adie Hughes (@AdieJAMster) reported 58 minutes ago from Swindon, England

  @virginmedia Internet has been down again for the whole night. When I spoke to you about the recent last 6 times it’s been down you said there was no issue! Looks like whole of UK was down now yet our bills go UP & UP & UP! #virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Suz (@scoobiesue82) reported 5 minutes ago

  @virginmedia The big bang theory on TLC suddenly has audio description even though it’s turned off on the box setting. Only every episode of this show nothing else on TLC or any other channel. It’s pretty annoying as it’s my go to channel between shows. Any idea why/how to fix?

• 
  Darwin’s Chaos Theory (@manestheman) reported 10 minutes ago

  @Afcgunner_1886 @virginmedia Even the box doesn’t want to watch any more of your teams awful football

• 
  mec337 (@mec337) reported 10 minutes ago

  @virginmedia why am I paying for a service every time I want to use it, it never works. Have been with you 23 years - I’m done

• 
  muffy_merkin (@muffy_merkin) reported 11 minutes ago

  @MrBenGrant @virginmedia Ditch them, I did last year. Switched to community fibre, borrowed my mates apple box and now I pay £19 a month instead of the £95 Virgin was going to charge. They even make cancelling tortuous and intrusive. Horrible company with horrible customer service.

• 
  Hoggus (@Hoggus17) reported 14 minutes ago

  @Afcgunner_1886 @virginmedia Is your Virgin box flashing green and not working? I’ve been having issues since 4:30pm yesterday and want to know if it’s us or not

• 
  Stevy Martin (@_inexcelsisdeo) reported 19 minutes ago

  @virginmedia intermittent signal in the area of ML11 for days on end… service status now saying nothing but the problems still there! When’s it getting fixed?

• 
  Dave (@DaveWW1877) reported 20 minutes ago

  @virginmedia Complete joke of a company, ongoing complaint since the 30th March Promised a Backs transfer for the compensation, chasing for over a month only to be told Backs not working, but the best is cheque refund posted today please allow 45 days for delivery. 🐌 Mail Joke

• 
  Katy ☆ﾟ.*･｡ﾟ☆ﾟ☾ .⭒˚ 🐈‍⬛🌌🌙 (@celestialdawwnn) reported 21 minutes ago

  @virginmedia broadband has been down all day in da14, when is this expected to be resolved? Thank you

• 
  Jen Smith (@Her_indoors51) reported 22 minutes ago

  @virginmedia Thank you but a lovely lady on your customer service spent 40 minutes to fix it for me.

• 
  Mikey Molfessis (@mikey_mol) reported 24 minutes ago

  @virginmedia if your technicians cannot fix a problem in 4 weeks and I get no refund and your status update says everything is fine, but multiple people in the area are affected, do me a favour and stop calling me to sell me additional services. Please.