Virgin Media Outage Report in Kingswinford, Dudley, England

Problems in the last 24 hours in Kingswinford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingswinford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Kingswinford, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Walsall, Wolverhampton, West Bromwich, Dudley, Wednesbury, Bilston, Smethwick, Willenhall, Rowley Regis, Halesowen, Stourbridge, and Brierley Hill.

City	Problem Type	Report Time
Birmingham	Internet	3 hours ago
Birmingham	Internet	3 hours ago
Birmingham	Wi-fi	5 hours ago
Oldbury	Total Blackout	8 hours ago
Birmingham	Internet	18 hours ago
Oldbury	Internet	1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Kingswinford, England

Latest outage, problems and issue reports in Kingswinford and nearby locations:

• 
  Shajidur Rahman (@ShazRahman30) reported 2 minutes ago from Birmingham, England

  After a massive faff, I've been able get into the goose in selly oak. Has the football but no sound. Worst day of the year @virginmedia to go down. Will remember this when my contract is up.

• 
  Ian Aspley (@idaspley) reported 5 minutes ago from Halesowen, England

  @virginmedia hi how do I order a new remote control mines not working and I have replaced batteries

• 
  Simon Pugh (@simonpunch) reported 5 minutes ago from Wolverhampton, England

  @virginmedia awful service yet again, no connection since Friday due to poor installation. Complaints department phoned 3 times and not dealt with. Cut off by technical support 3 times. Shocking!

• 
  *KP* (@KarenPerry7) reported 5 minutes ago from Willenhall, England

  @Coconuts1964 @virginmedia Thanks mate. How bad is it that customers have to rely on each other for information rather than the company we pay hundreds to each year. #virginmedia terrible!!

• 
  Ant Davies (@antdwolves) reported 6 minutes ago from Wolverhampton, England

  @CliffHague @virginmedia If you have not already ring to disconnect then tell retentions you need 2nd line support. They should be in Scotland or North East and really know their stuff I have Virgin but use gmail as a preferred option Good Luck!

• 
  Kymberlilly :-) (@Kimmi_Mmm) reported 7 minutes ago from Wednesfield, England

  @virginmedia no internet still!!! just wondering if in virgin town 24 hours actually means 1-2 weeks 🤔you are sending a new router out when that is not the problem and said itll be here in 3-5 working days but will be monday?Does anyone in your company know how to count?

• 
  SueD (@SusanDaisley) reported 7 minutes ago from Birmingham, England

  @virginmedia I’ve been trying to get through to customer services for 20 mins and got cut off, now 35 mins. Is there anyone there?

• 
  Mr Smith (@smithy653) reported 18 minutes ago from Birmingham, England

  @virginmedia Yes the problem has been ongoing for the last 2 weeks

• 
  james avfc (@jamesgrvilla) reported 19 minutes ago from Birmingham, England

  Oh what a surprise @virginmedia is down again 😡

• 
  Mr Smith (@smithy653) reported 21 minutes ago from Birmingham, England

  @virginmedia It says no known issue but the faults intermittent

• 
  Call Me Jim (@CallMeJim3) reported 24 minutes ago from Dudley, England

  @virginmedia what is wrong with your system. Three times today we have lost service. Is your infrastructure antiquated or your engineers usless.

• 
  Neil T (@Neil982) reported 25 minutes ago from Willenhall, England

  @virginmedia seems to bollock about with their broadband at 1am on a Wednesday without fail right as #NXT #wwenxt is coming on. Seems to happen near enough every week.

• 
  Shajidur Rahman (@ShazRahman30) reported 32 minutes ago from Birmingham, England

  Can't believe it @virginmedia is down for the biggest match of the season for me. The championship final between Fulham and Brentford. What do I do?

• 
  Mr Smith (@smithy653) reported 36 minutes ago from Birmingham, England

  @virginmedia I have says no issues but it’s intermittent

• 
  Stephen Luckett (@Steveluckett) reported 38 minutes ago from Codsall, England

  Another letter from @virginmedia saying I owe them money! Looks like my 25th call to them explaining that it is a fraudulent account. LITERALLY THE WORST COMPANY IN THE WORLD!!!

• 
  Fubz (@Fubz21) reported 49 minutes ago from Dudley, England

  You literally can't make this up. Working from home today and @virginmedia goes down again. Jinxed, every time I have important work to do from home the net drops. I would phone customer service but I know from past enquires they are completely useless.

• 
  Jonathan Andrew Ward (@jaward916) reported 53 minutes ago from West Bromwich, England

  Can't leave the house due to operation resurface, can't do anything in the house because @virginmedia is down. Lazy Sunday it is.

• 
  Mark Hughes (@hughesagoodboy) reported 57 minutes ago from Birmingham, England

  Not only that, when speaking to a manager he has proceeded to cut me off and hang up after a 50 minute phone call. What kind of **** show are you running over there ? This is disgusting customer service! @virginmedia

• 
  J. Paul Murdock (@jpaulmurdock) reported 59 minutes ago from Dudley, England

  @virginmedia Was going to ask what problem was with your TV service in Wall Heath, West Mids. But looks like large swathes of country is down. Error code W02 doesnt mean anything. (Can't your service cope with warm weather?) No hope of watching @GreggAWallace and Masterchef Final

• 
  Stephen Luckett (@Steveluckett) reported 60 minutes ago from Codsall, England

  Call number 25 with @virginmedia after the service desk hung up on my after I waited 30 mins to connect and then when I did get through put my on hold and then hung up 😭😬😬 on your call number 26

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Phil Wright (@pwcwright) reported 21 seconds ago

  @virginmedia well you have ruined my evening, can't watch the England game as my services are down again for the second evening running, will be cancelling tomorrow after being with you for 10 years, service you give now is rubbish

• 
  Hayreddin Barbarossa (@OghuzKh) reported 2 minutes ago

  @virginmedia @virginhelp No, but brudda is it everyday connectivity issues? I've been having my connection dropping every few minutes for the last week

• 
  CactuarMike (@CactuarMike) reported 6 minutes ago

  @virginmedia And how does that help me 6 months later? And why is an engineer being sent out again on Friday for the same issue?

• 
  Casia Zajac 💙🇺🇦 (@CasiaZajac) reported 6 minutes ago

  @virginmedia We got a confirmation message this morning and were not told he wasn’t coming. We’ve just found out he won’t be here for 5 days and can’t go without broadband or tv for 5 days. We don’t understand why esp as phone reception is bad in the house.

• 
  Casia Zajac 💙🇺🇦 (@CasiaZajac) reported 14 minutes ago

  @virginmedia We’ve now been told the technician came, phoned us (though we’ve no missed calls) and left. We also went out to look on the street. So he left us without ringing the door bell? I suspect he went home to watch the football. What dreadful service.

• 
  Sarah Chadwick 💙 (@SarahChadwick4) reported 16 minutes ago

  @virginmedia Put my postcode it says no problem, run a line check and all of sudden there is an issue in the area. However this has been happening for months, connected to the hub but periodically says there is no internet

• 
  Jules A (@Jule5y) reported 18 minutes ago

  @virginmedia Yes, it said it wasn’t available. I called and rescheduled the appointment. I work from home so not impressed at having to wait. Now I’ll be paying to tether via my phone as well for your non existent wifi. It only went down a few weeks ago too, and that outage broke my Hive hub.

• 
  Sarah Chadwick 💙 (@SarahChadwick4) reported 22 minutes ago

  @virginmedia No it just says you are aware but like I said it's been happening virtually since I joined with the exception of the week or two after the engineer came. The internet has come back on again but like I said it's the intermittent dropping of the internet that's the problem

• 
  Jules A (@Jule5y) reported 22 minutes ago

  @virginmedia The hub for my Hive heating system went down with the wifi two weeks ago and wouldn’t restart once my wifi came back. I was left with no option but to replace it. It had been working fine until the wifi outage, that seemed to trigger it.

• 
  Smiley_c12 (@yeryjohntesla) reported 22 minutes ago

  Never get Virgin Media