Virgin Media Outage Report in Kingswinford, Dudley, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kingswinford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingswinford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Kingswinford, Dudley, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Wolverhampton, Walsall, Bilston, Dudley, Rowley Regis, Wednesbury, Cradley Heath, West Bromwich, Brierley Hill, Redditch, Smethwick and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Total Blackout | |
| Oldbury |
Internet | |
| Birmingham |
Internet | |
| Wolverhampton |
Internet | |
| Birmingham |
TV | |
| Birmingham |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Kingswinford, England
Latest outage, problems and issue reports in Kingswinford and nearby locations:
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Tony T
(@apt1955) reported
from
Wythall, England
@virginmedia I have reported it at about 11.45 this morning. Wasn't given a fault reference, told a ticket had been raised and I would get a message to my mobile from field support engineers but it might be days before anything can be done. Heard nothing yet. Also raised a complaint as this..
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tom reed
(@tomstrumreed) reported
from
West Bromwich, England
@virginmedia There's nothing there relating to broadband issues.
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Nathan Lloyd
(@Wolvesblogger) reported
from
Wolverhampton, England
@virginmedia Cheers for the top. Yes, tv & broadband services issues with an estimated fix time of 23:55. I may have to crack open the Scrabble & the candles. Now I know how people felt in the black outs during the war!
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David Ward
(@ADaveWard) reported
from
Wolverhampton, England
@virginmedia SMS sent. If you think a replacement SIM will solve the issue then yes please do send one. Thank you
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Nathan Lloyd
(@Wolvesblogger) reported
from
Wolverhampton, England
@virginmedia Intermittent problem. It’s back on & then it’s gone again. Very frustrating.
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Caroline James
(@kittykaz13) reported
from
Birmingham, England
@virginmedia No known issues, there was on 28/04, same thing signal cutting out, supposedly fixed 29/04, but since then there were brief signal losses a couple times a day every day, another known issue raised 06/05 fixed the same day, yesterday had no problems, but today issue is worse
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Kate Wright ◣ ◢
(@Wrightgal80) reported
from
Birmingham, England
@danhounslow @virginmedia They are bull shit! I sit next to the router and sometimes have to take my phone off WiFi so things load.
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Jamie
(@JWilliams_94) reported
from
Birmingham, England
@idlecreative @virginmedia They probably won’t tell you much but it’s definitely a regional problem me and other I know are suffering the same problem with all the other people putting it too Twitter
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Adam
(@baggies_i) reported
from
Birmingham, England
@virginmedia It's not some 😂🙈 it's everyone mate noticed my Google pixel just went to H+ from 4G so appears you've switched everyone to 3G while fixing the issue. #virginmobile
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Tony T
(@apt1955) reported
from
Wythall, England
@virginmedia is a case of complete incompetence by your engineers. Complaint reference is COM103375838. Have had no contact. What you can do is find out why a manager authorised a live cable being cut and get the engineers back to reinstate my service.
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AMBITIOUS 🎶🎸🔊
(@AmbitiousMusic) reported
from
Birmingham, England
Ok so the @EE connection on my phone is far superior then my home @virginmedia WiFi. May switch. #virgin is crap!! 🖕🏽
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Jamie
(@JWilliams_94) reported
from
Birmingham, England
@virginmedia Nothing about Wi-Fi on the service page but by looking at the other 1000s of tweets from people with the same exact issue I’m clearly not going to get a solution anytime soon
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AMBITIOUS 🎶🎸🔊
(@AmbitiousMusic) reported
from
Birmingham, England
@virginmedia Your service has been shit for years. Need a change
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Tony T
(@apt1955) reported
from
Wythall, England
@virginmedia Unbelievably poor service! My broadband and phone line cut off by your contractors without so much as a basic check that the cable was providing service. Now got to wait days for service to be restored.
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David Ward
(@ADaveWard) reported
from
Wolverhampton, England
@virginmedia Checked with the team. New SIM won’t help with Push Notifications.
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David Ward
(@ADaveWard) reported
from
Wolverhampton, England
@virginmedia My home WIFI is always quicker than when on mobile data. My wife’s @VodafoneUK network always receives first and quicker than your network.
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Mat 🏳️🌈
(@EgglestonMathew) reported
from
Birmingham, England
Feel sorry for the poor bloke at Virgin Media that’s answered the phone to Matthew
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Samantha
(@Sammykins9486) reported
from
Birmingham, England
@virginmedia It is a media issue, I sent off the documents over a month ago confirming new account holder , no reply or confirmation this has been actioned at all. Weeks on end trying to sort one issue that should be easy is unacceptable
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Tony T
(@apt1955) reported
from
Wythall, England
@Bluhawk1875 @vmbusiness Hope not! Maddening thing is they were working next door to tidy up the awful cabling job they'd done when they replaced our cable, the guy rang his boss about what to do with the badly installed cable and was just told to cut it! No check to see if it was live!!!
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Caroline James
(@kittykaz13) reported
from
Birmingham, England
@virginmedia Thank you, yes, I just called them after it happened again! They are sending a technician out to see if the area fault from last Sunday has caused an issue on my line, as this issue only started then, a tech is coming out on Tuesday
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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william
(@williamgduncan) reported
@virginmedia your customer service is a joke
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Ralph Allen
(@ralphyallen) reported
@virginmedia No phone service GU15 area?
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Sharon💙
(@Sharon_or_Mrs_H) reported
Trying to cancel my phone n internet with Virgin media is a slow and painful task.
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MrRabbitGB
(@MrRabbitGB) reported
@virginmedia Yes it does nothing, we got a letter saying it would be fixed by the 15th, but still 70% of the Internet is down, honestly getting close to cancelling and going elsewhere for Internet as virgin is just automated responses
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Nick Swatton
(@nickswatton) reported
@virginmedia To be frank there’s no point. The service won’t get any better, I’ll waste time filli Ng in a form, you’ll send a letter saying it will take 28 days to investigate and then nothi will happen. A day in the lofe of your customer experience
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Peter Noddy
(@NoddyPeter) reported
Do not ever use @virginmedia chasing money I do not owe them and still charging me for a service I cancelled last year impossible to talk to anyone so they think I agree and carry on charging me I could do without this unwanted stress during a pandemic tbh
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Lee Chalmers
(@leechalmers) reported
@virginmedia Checked that and it’s not showing. Have rebooted, factory reset and your engineer has sent something to the router but it’s still dropping. I’m wired in so it’s not a WiFi issue. :( What should I do next?
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Peter Timothy
(@petetim) reported
@virginmedia Can you contact me regarding my tv box not working? Had the green screen DVR message since last night and both online & telephone help has been useless. Thanks
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Jay
(@Jay54589) reported
So I need so speak with an engineer or someone who can properly advise me on the best approach to this problem. Thank you @virginmedia #please #help #customersupport
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Harbinder Singh
(@herbz306) reported
@virginmedia Well I can’t get through to the telephone lines. This is really bad service. I asked to get my package cheaper and now I’ve received my bill I see my package has changed.