Virgin Media outages and service status in Kingswinford, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 9 outage signals in the last 24 hours around Kingswinford, including 9 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received May 27, 6:59 AM GMT+1.
- Internet (43%)
- TV (28%)
- Wi-fi (17%)
- Total Blackout (7%)
- E-mail (5%)
The latest reports from users having issues in Kingswinford come from postal codes DY6 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Kingswinford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingswinford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 27: Problems at Virgin Media
Virgin Media is having issues since 05:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kingswinford, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, West Bromwich, Oldbury, Wolverhampton, Walsall, Smethwick, Brierley Hill, Tipton, Stourbridge, Bromsgrove, Bilston, Dudley, Kidderminster, Kingswinford, and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Wi-fi | 3 hours ago |
|
Birmingham
|
Wi-fi | 15 hours ago |
|
Birmingham
|
Internet | 19 hours ago |
|
West Bromwich
|
Wi-fi | 19 hours ago |
|
Birmingham
|
Internet | 21 hours ago |
|
Birmingham
|
Internet | 21 hours ago |
Nearby cities with recent reports
37 recent signals
8 recent signals
3 recent signals
2 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kingswinford, England
Latest outage, problems and issue reports in Kingswinford and nearby locations:
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Martin Wilkinson (@MartinWilko) reported from Birmingham, England@pipjcee @virginmedia And not working again in Brum! #VirginMediaoutage
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Garry (@paragaz) reported from Streetly, England@virginmedia hey. I am trying to speak to someone about my account but turns out nobody recognises my account number. Can you PM me to organise calling me please. I've tried the text message service
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Kev Maslin (@kevmaslin) reported from West Bromwich, England@virginmedia The ideal resolution would have been for VM to return the document as originally promised. We have dealt with other companies in this regard and all have been prompt and professional. Even the DWP accepted a photocopy of the POA. Why VM couldn't is entirely beyond me.
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Yvonne 💙 (@Momrocks50) reported from Birmingham, EnglandExcuse me we pay enough for a "cough" service where is it? #virginmedia
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Gordé 🦩 (@ReissOmari) reported from Birmingham, England@virginmedia It’s on both WiFi and wired. At this present moment I’m unable to get ANY network from the router on both.
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Howard Martin 💚 (@HJMKent) reported from Kidderminster, England@virginmedia Can you please explain why, when I renewed my package in March you reduced my last invoiced bill to reflect the change & took by DD what you said you would! Now you say you will suspend my service because I underpaid? You took what you wanted!
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Stephen Bennett (@Stephen12857059) reported from Birmingham, England@virginmedia Nobody has called me and the WhatsApp chat is very frustrating and not dealing with the issue. This is very simple, I was sent contract paperwork with an agreed monthly fee of £86.75. Why have I paid two months of excessively higher payments. I should have left VM
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neil fleming (@ThatNeilFleming) reported from Wolverhampton, England@fesshole Imagine having virgin media - those poor kids
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Casey Rain (aka S-Endz) (@CaseyRain) reported from Birmingham, EnglandHad an @virginmedia broadband outage on Sunday for 2 hours. Since then, connection so spotty that I'm getting 10 seconds of completely dropped packets followed by 20 seconds of slow-as-molasses ping times once every 10 minutes.
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Susan Johnson (@SusieWJr) reported from Swindon, England@virginmedia @ste1984r But YOU say 'intermittent' loss when it isn't. It's FULL loss of service. And to only compensate after 2 days is crazy.
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Satish Danny Paul (@________Danny) reported from West Bromwich, England@virginmedia I received my new 500+mps broadband only to get 6mps on my phone in my room. The Router is Terrible and cannot send the speed to devices via wifi. Not Good for anyone
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Stuart McCullagh (@stumccullagh) reported from Birmingham, England@virginmedia I’m going to but I know I won’t get anywhere anyway the customer never gets anywhere
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Stu Jones (@StuJonesMusic) reported from Kidderminster, EnglandHi @virginmedia, I am in Kidderminster, Worcestershire (DY11) and my Virgin Media broadband connection is very poor this week. I have checked your website & apparently there are no issues in my area. I have also restated my access point/router twice but no improvement.
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Brian Cape (@BrianMCape) reported from Birmingham, England@virginmedia No. Already done it about 7 times without any luck. I refuse to waste more hours in queues, only to rehash my issues to another anonymous operator. I've been assured that this is in the hands of a named handler, who didn't call me back as promised and is ignoring my emails. Fail
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iamscorchy (@iamscorchy) reported from Wednesfield, England@virginmedia No it doesn't feel hot it randomly starts the fan really loud and doesn't stop its on top of a cupboard not close to any walls ect it's cleaned still have the problem at least twice a week
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Kev Maslin (@kevmaslin) reported from West Bromwich, England@virginmedia your treatment of us over a Lasting Power of Attorney issue has been appalling. Your people have actually SHREDDED a document costing hundreds of pounds despite us being told it had been returned. CISAS has been invoked and your CEO will be told . @MoneyTelegraph
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Gordé 🦩 (@ReissOmari) reported from Birmingham, EnglandEnded up just reconnecting my TP Link router, it seems the problems were with my Hub 5 because everything seems to be working fine now. Not great @virginmedia
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Shelly (@shelleex5) reported from West Bromwich, England@virginmedia red button not working again!! @skytv, does yours work? #FedUp missing baggies after my shift 😪
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🏴Simon Evans🏌️♂️ (@simonevans1973) reported from Birmingham, England@virginmedia b42 is shocking supposed to have 200meg the #ManUtd Vs #thfc is **** like streaming on a ZXSPECTRUM
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Martin Wilkinson (@MartinWilko) reported from Birmingham, EnglandVirginmedia down Sutton Coldfield. National outage . Their website down, unable to report status. No reports or statements from Virgin media. Price rise of 13.8% #VirginMediaoutage @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Joseph Adams (@_MeJAdams) reported@virginmedia After the way I’ve been treated and the attempted price gouging and the lies from your complaints, do you think I want to renew. 20 year customer destroyed in 40 minutes. You want to talk more DM me. C-2505261109 is the complaint id if you want to talk properly
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𓃵𓃵𓃵 (@WRIGHTACUS) reported@virginmedia It's been caused by the installation from a pole located up the road to my property, turns out the wire was too low and it's been hit, resulting in this damage to my property
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Misfits World 🎮📸🕹🎦 (@MisfitsWorld20) reported@Anniew858 @virginmedia Yes they replied to me yesterday confirming I could watch it for free without a subscription if you are a virgin media customer check channel 526 I think it was
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Crafty (@ACraftyOne) reported@virginmedia This is the problem I have 5-6 responses from your incompetent customer service team. I have requested a deadlock letter which they refuse to provide. Just to clarify that it is a scam. I paid for the service on my contract as shown, now you are charging me twice.
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Graham Long (@Grahamthecabbie) reported@virginmedia no service at the moment. Been down for z9 hours! What’s going on?!
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Iran,Houth,Hez,Hams & Sky/BBC Lies#NeverAgainIsNow (@UFinlay33392) reported@virginmedia internet and TV down yet again Shocking ( not) .If you're thinking of changing to them One word and piece of advice. ...don't ......
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Rob Swain 🇬🇧🏴 (@RobSwain76580) reported@drdjmarks @virginmedia Virgins App is awful. The worst I have seen. That’s when it works. 😡
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Paul Jasper (@Paulinafrica) reported@virginmedia any update wrt internet outage in Farnborough, it's been around 48 hours with no internet or TV, what is going on?
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Toodice (@Toodice) reported@virginmedia Our broadband, TV, and telephone have all been down since 7PM yesterday. You keep pushing the fix time forward - now apparently 10AM tomorrow. How many more times are you going to push the time forward? It's absolutely ruined the weekend.
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Ben (@Benjerstwitch9) reported@virginmedia what’s going on? BM connect says my booster box and tv box are not connecting. There must be an ongoing issue there’s a lot of people saying they can’t get on. I need my WiFi pod to be working so I can work.