Virgin Media outages and service status in Kingswinford, England

Problems in the last 24 hours in Kingswinford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingswinford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kingswinford, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Walsall, Oldbury, Dudley, West Bromwich, Wolverhampton, Smethwick, Brierley Hill, Tipton, Stourbridge, Bromsgrove, Bilston, Kidderminster, Kingswinford, and Halesowen.

City	Problem Type	Report Time
Birmingham	Internet	3 hours ago
Birmingham	Internet	7 hours ago
Walsall	TV	9 hours ago
Oldbury	Wi-fi	12 hours ago
Birmingham	Internet	14 hours ago
Birmingham	Wi-fi	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Kingswinford, England

Latest outage, problems and issue reports in Kingswinford and nearby locations:

• 
  Howard Martin 💚 (@HJMKent) reported 28 seconds ago from Kidderminster, England

  @virginmedia Can you please explain why, when I renewed my package in March you reduced my last invoiced bill to reflect the change & took by DD what you said you would! Now you say you will suspend my service because I underpaid? You took what you wanted!

• 
  Kev Maslin (@kevmaslin) reported 3 minutes ago from West Bromwich, England

  @virginmedia The ideal resolution would have been for VM to return the document as originally promised. We have dealt with other companies in this regard and all have been prompt and professional. Even the DWP accepted a photocopy of the POA. Why VM couldn't is entirely beyond me.

• 
  Satish Danny Paul (@________Danny) reported 4 minutes ago from West Bromwich, England

  @virginmedia I called cust serv today after logging complaint on 26th Nov and hearing nothing back. cust serv asked me to request my data and voice calls. listen to it myself and then send proof of being missold a contract/virgin error, so virgin can then resolve the matter and complaint

• 
  Pretentious Opinions (@OpiniatedOne1) reported 8 minutes ago from Walsall Wood, England

  @virginmedia its nice you’re offering new customers ridiculously cheap deals but charging prices through the roof for an inferior service for a customer of nearly 20 years #CostOfLivingCrisis

• 
  freckles n dimples (@xsasix) reported 9 minutes ago from Woodside, England

  @virginmedia how do you check the mobile phone signal in your area? I’ve had nine for a few days

• 
  ch Saqib (@saqibsvideos) reported 10 minutes ago from Birmingham, England

  @virginmedia They haven't called me yet that's how bad you're

• 
  Gordé 🦩 (@ReissOmari) reported 11 minutes ago from Birmingham, England

  @virginmedia Think we need to call an engineer out anyways, before the outage I was only getting 600mbps max when my package is the 1Gig.

• 
  Gordé 🦩 (@ReissOmari) reported 14 minutes ago from Birmingham, England

  Fed up of these “intermittent” problems with my @virginmedia broadband.

• 
  Gordé 🦩 (@ReissOmari) reported 15 minutes ago from Birmingham, England

  @virginmedia Hi, I’m getting around 80mpbs now, should be 350 though, when I try and test it says there’s a problem in the area, but no further information

• 
  Evan Davis (@EvanD) reported 16 minutes ago from Birmingham, England

  @virginmedia Yes I’ve done that. My connection drops out for a minute or so every 30-60 mins. Hard to replicate. My account has notes regarding the reason why the credit was given last time. Ideally I don’t want to wait so long for the same issue to be fixed.

• 
  Tim Hazelwood (@timhazelwood2) reported 17 minutes ago from Bewdley, England

  @virginmedia He has called a few times and I called once. They say there is an issue in the area. He's been without service since July and they said the issue would be resolved on 21st aug. ive been away and it's still not fixed. It looks like an issue with the box to me as a layman

• 
  Stu Jones (@StuJonesMusic) reported 17 minutes ago from Kidderminster, England

  Hi @virginmedia, I am in Kidderminster, Worcestershire (DY11) and my Virgin Media broadband connection is very poor this week. I have checked your website & apparently there are no issues in my area. I have also restated my access point/router twice but no improvement.

• 
  Casey Rain (aka S-Endz) (@CaseyRain) reported 20 minutes ago from Birmingham, England

  Had an @virginmedia broadband outage on Sunday for 2 hours. Since then, connection so spotty that I'm getting 10 seconds of completely dropped packets followed by 20 seconds of slow-as-molasses ping times once every 10 minutes.

• 
  Gordé 🦩 (@ReissOmari) reported 33 minutes ago from Birmingham, England

  Mad that I pay £71 a month for 350mbps a month for @virginmedia for them to only supply me with 40mbps, internet is barely moving, can’t even load basic web pages on my MacBook or phone. Problems in the Birmingham area??

• 
  derek(🕖❤️‍🔥samurai🇨🇳) (@Dereklad) reported 35 minutes ago from Birmingham, England

  Virgin media. Your internet broadband is down,we hope to have it fixed by 10pm.😣 Modern warfare 2 campaign day. And no internet.😢

• 
  Brian Cape (@BrianMCape) reported 36 minutes ago from Birmingham, England

  @virginmedia Another fail. I've reached out in exasperation since my chase-ups of 14th, 19th and today have been ignored. As have my 5 messages to your local rep who promised to be on hand. If you can't be bothered to help me, I'll just escalate via another route @richardbranson

• 
  TheBosz (@kolapoagunbiade) reported 38 minutes ago from Birmingham, England

  @virginmedia Unfortunately, you dont have a ticketing system or cobtact email to track issues, rather a phone system that requires you to wait forever to get through to an agent. A/c number: 095063606. I was charged x2.5 of what i was tp pay.

• 
  𝚋𝚎𝚝𝚑 (@beffycuk) reported 39 minutes ago from Dudley, England

  @virginmedia Yes, and every-time it says no issue, when there clearly is! It interferes with everything, the hive, the tv everything! Really considering going elsewhere.

• 
  Satish Danny Paul (@________Danny) reported 47 minutes ago from West Bromwich, England

  @virginmedia Hi, after raising 2 complaints for being missold my contract, no investigation done by virgin, no outcomes received. i am now bing asked to request my data (dsar), investigate the issue myself listenening to the recordings and send proof to virgin to review. shocking cust service

• 
  jordy (@jordyanslow1) reported 53 minutes ago from Dudley, England

  @virginmedia any chance of an update regarding the outage in my local area regarding internet connection? It’s been down 2 days straight!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  WATCHING THE GAME (@Pass_Move) reported 5 minutes ago

  @virginmedia The diabolical technology and dreadful customer service response continues. How helpful to be told it won’t be until June 12th until the issue is resolved. Easily the worst company I’ve ever dealt with and worst of all, no one seems to care. A case study in abysmal service.

• 
  Brandon Fletcher (@FletchLCFC92) reported 6 minutes ago

  @virginmedia why don’t you lot just leave stuff alone! Updated my tv box and now it don’t work… Shock!! Time to look at moving to sky instead of your overpriced **** stuff!!

• 
  Gareth (@GPRO2023) reported 9 minutes ago

  @virginmedia I want a call from a manager ASAP as I am sick of all your empty promises and poor customer journey. I've been trying to get this resolved the past 3 weeks!!!

• 
  Danny J Corr 🤖 (@dannyjcorr) reported 9 minutes ago

  @virginmedia is there an issue with Virgin TV Go app? Any on demand shows I am trying to watch from 2 weeks ago onwards have audio drop outs every ten second or so. Just updated it and still an issue?

• 
  cari_lou (@swlondonraised) reported 10 minutes ago

  @virginmedia Yes it was working then just cut out again this is a joke

• 
  steveo (@fluffybubbles73) reported 11 minutes ago

  If you are ever thinking about changing internet providers , unless it’s the only one left in the world never ever get @virginmedia it’s customer service is worse than awful

• 
  Pickle (@PickleSchmickle) reported 14 minutes ago

  @virginmedia I’ve been trying to contact you for 3 days, to replace a hub as the current one has no power and the power cord that is broken seemingly doesn’t exist for a Hub 4. No internet for 4 days. What do you suggest we do next to get someone’s attention? #virginmedia

• 
  adrian adrian (@adrianatkins196) reported 15 minutes ago

  @BBCTomEdwards @virginmedia London at its best a transport network that dont want customers.

• 
  Anne (@annewitha_e) reported 17 minutes ago

  @virginmedia Trying to phone about changing my contract but going round in circles on your robotic so called 'help' line. When it gives the option I want,I say 'YES' amazingly the robot says, Sorry I didn't get that! Is that because I want to remove some services?

• 
  kaan #freeimamoglu (@laankaan) reported 18 minutes ago

  @virginmedia how stupid is that to push an update to my router/hub in the middle of the ******* day? How the hell am I supposed to work without internet?