Virgin Media outages and service status in Kingswinford, England

Problems in the last 24 hours in Kingswinford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingswinford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kingswinford, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Stourbridge, Wolverhampton, West Bromwich, Wednesbury, Halesowen, Bromsgrove, Walsall, Bilston, Dudley, Rowley Regis, Brierley Hill, Oldbury, and Smethwick.

City	Problem Type	Report Time
Birmingham	Phone	31 minutes ago
Birmingham	Internet	8 hours ago
Birmingham	Internet	17 hours ago
Birmingham	Internet	17 hours ago
Birmingham	Wi-fi	19 hours ago
Birmingham	Wi-fi	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Kingswinford, England

Latest outage, problems and issue reports in Kingswinford and nearby locations:

• 
  SorachiTim (@PolymathTim) reported 4 minutes ago from West Bromwich, England

  Zero Internet connectivity from @virginmedia now for pushing 12 hours. Resetting and/or powering down the hub does nothing, the diagnostic and fault tools just go round and around in an ever more boring circle. #LightningSpeedFarce

• 
  Evan Davis (@EvanD) reported 7 minutes ago from Birmingham, England

  @virginmedia Yes I’ve done that. My connection drops out for a minute or so every 30-60 mins. Hard to replicate. My account has notes regarding the reason why the credit was given last time. Ideally I don’t want to wait so long for the same issue to be fixed.

• 
  Stephen Bennett (@Stephen12857059) reported 14 minutes ago from Birmingham, England

  @virginmedia Nobody has called me and the WhatsApp chat is very frustrating and not dealing with the issue. This is very simple, I was sent contract paperwork with an agreed monthly fee of £86.75. Why have I paid two months of excessively higher payments. I should have left VM

• 
  ch Saqib (@saqibsvideos) reported 16 minutes ago from Birmingham, England

  Rubbish network is @virginmedia can't recommend to anyone one of the worst customer service

• 
  MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported 19 minutes ago from Birmingham, England

  @virginmedia Async live chat (WhatsApp) sucks as you let me text you with a problem, let it sit for hours, then close it down if I don’t reply within 5 mins and repeat. I’ll just ignore all the comms.

• 
  Susan Johnson (@SusieWJr) reported 21 minutes ago from Swindon, England

  @virginmedia @ste1984r But YOU say 'intermittent' loss when it isn't. It's FULL loss of service. And to only compensate after 2 days is crazy.

• 
  Steve Lees (@measlewolf) reported 23 minutes ago from Dudley, England

  @virginmedia Yes, the fault dates back from the 25th August and hopefully a fix will be made tomorrow, if not an engineer is booked for next week. When I finally got through the team were very helpful

• 
  duggystone radio (@duggystoneradio) reported 26 minutes ago from Swindon, England

  Well hope @virginmedia and .#o2 get their act together it’s been shocking this week for robust network Had to kill the show this am could not even do audio stream Shocking we’ve got #duggysfest in may ….

• 
  Kev Maslin (@kevmaslin) reported 26 minutes ago from West Bromwich, England

  @virginmedia your treatment of us over a Lasting Power of Attorney issue has been appalling. Your people have actually SHREDDED a document costing hundreds of pounds despite us being told it had been returned. CISAS has been invoked and your CEO will be told . @MoneyTelegraph

• 
  Rob Chipman (@robchippyman) reported 34 minutes ago from Birmingham, England

  @Tilton247 @virginmedia I had the same for 2 years. Constantly disconnecting on a daily basis . Changed the Hub and it worked straight away. No issues since. Good luck getting a new hub off them though.

• 
  iamscorchy (@iamscorchy) reported 34 minutes ago from Wednesfield, England

  @virginmedia No it doesn't feel hot it randomly starts the fan really loud and doesn't stop its on top of a cupboard not close to any walls ect it's cleaned still have the problem at least twice a week

• 
  Stuart McCullagh (@stumccullagh) reported 34 minutes ago from Birmingham, England

  @virginmedia I’m going to but I know I won’t get anywhere anyway the customer never gets anywhere

• 
  iamscorchy (@iamscorchy) reported 35 minutes ago from Wednesfield, England

  @virginmedia Experiencing issues in your area there is a technician in the area but still doesn't explain why my routers fans go really loud and disconnected from everything I have to keep resetting to get it back to normal then on top get "issues in my area" like always

• 
  Satish Danny Paul (@________Danny) reported 38 minutes ago from West Bromwich, England

  @virginmedia Hi, after raising 2 complaints for being missold my contract, no investigation done by virgin, no outcomes received. i am now bing asked to request my data (dsar), investigate the issue myself listenening to the recordings and send proof to virgin to review. shocking cust service

• 
  Kiel (@k1El_w) reported 39 minutes ago from Birmingham, England

  @virginmedia @YodelOnline your ability to deliver equipment is shocking!!! The customer service you provide is even worse!!!

• 
  Andraay Leung (@Andraay) reported 40 minutes ago from Birmingham, England

  @virginmedia having issues with Wi-Fi at home and your websites including the one on service status checks are not loading? As a result I can’t even report the problem.

• 
  TheBosz (@kolapoagunbiade) reported 40 minutes ago from Birmingham, England

  @virginmedia Unfortunately, you dont have a ticketing system or cobtact email to track issues, rather a phone system that requires you to wait forever to get through to an agent. A/c number: 095063606. I was charged x2.5 of what i was tp pay.

• 
  derek(🕖❤️‍🔥samurai🇨🇳) (@Dereklad) reported 47 minutes ago from Birmingham, England

  Virgin media. Your internet broadband is down,we hope to have it fixed by 10pm.😣 Modern warfare 2 campaign day. And no internet.😢

• 
  Richard C. Bishop 🏃‍♂️ (@richardcbishop) reported 47 minutes ago from West Bromwich, England

  @Damien_Clyburn @virginmedia They're appalling. I've had business version for 10 years. BT never miss a beat. Outstanding. Get rid of them.

• 
  Tim Hazelwood (@timhazelwood2) reported 57 minutes ago from Bewdley, England

  @virginmedia Hi, following on from the resolution of the issue outlined above. My dad has received a full bill despite being assured by every employee we have spoken to that he wouldn't be charged for the period he was without service (more than two months). Please advise

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jessica Simpson 😺🐶🐾 (@Jess_Simpson645) reported 7 minutes ago

  @virginmedia I haven’t sent you a DM. I managed to speak to a human being at Virginmedia and the issue with my broadband and TV services finally got resolved. Your poor service has put me through hell, not being able to deal with my finances with my bank accounts etc. I cannot wait to move elsewhere once I get to the end of my current contract with you. 😡

• 
  Seph (@sephiroth17181) reported 11 minutes ago

  sick to death of @virginmedia and their ****** service and customer service... i pay £56 a month for internet and for the past 3 weeks it has become so intermittent i wouldnt even call it a connection, and they refuse to do anything about it "reboot router" STILL DONT WORK!!

• 
  Simon Vargeson (@Si_Vargeson) reported 12 minutes ago

  @virginmedia is it usual practice to delay installations without communicating to your new customers? You’ve currently missed 2 instal dates and no comms to let me know to avoid waiting at home for your arrival…. Customer service seem to be unable to provide any detail too😡

• 
  Jessica Simpson 😺🐶🐾 (@Jess_Simpson645) reported 12 minutes ago

  @virginmedia thank you for offering help via a DM, but you have sent me quite a lot of the exact same messages now - only one was needed. I have already told you that one of your engineers is coming out tomorrow to check everything is okay and get everything working properly. At this point I will only need to contact you if the engineers visit isn’t successful.

• 
  Craig McArdle (@HoMcArdle) reported 13 minutes ago

  @LutzSchueler How about just getting one service that works @virginmedia Profit over customers. No service + charging customers = instant profit. Well done you

• 
  XenZenLou 🇹🇹 🇦🇺 (@lou_xen) reported 19 minutes ago

  @Jaym7t5 @virginmedia It’s been down for about 2 hours for us.. just got back working now

• 
  Ian Lythgoe (@IanLythgoe4) reported 20 minutes ago

  Wish never signed a new contract with virgin media customer service is **** been waiting over a week for a new box gone online to chase and nothing been ordered. Ever since had an upgrade to new software nothing but problems @virginmedia

• 
  just a random account to scroll through X (@Random25_X_) reported 21 minutes ago

  Stupid Internet keeps cutting off every 5 mins sort it out @virginmedia

• 
  mr b (@uxbridgeblade) reported 25 minutes ago

  @virginmedia You keep moving the fix day by day,trying to run a business from home ,your service is not reliable at all

• 
  Michael Davies (@snaggygecko) reported 26 minutes ago

  @virginmedia can not believe that a agent wanted to factory reset the router when a customer calls up with an issue he I have a errors on bbc and slow speeds , even though I work for virgin media . Absolute nightmare need to get a engineer out to resolve the issue