Virgin Media

Virgin Media Outage Report in Kingswinford, Dudley, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kingswinford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingswinford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kingswinford, Dudley, England 03/13/2026 11:30

March 13: Problems at Virgin Media

Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kingswinford, Dudley, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Dudley, Wednesbury, Oldbury, Bilston, Smethwick, Wolverhampton, West Bromwich, Redditch, Walsall, Willenhall, Rowley Regis, Halesowen, Stourbridge and Brierley Hill.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomDudley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Kingswinford, England

Latest outage, problems and issue reports in Kingswinford and nearby locations:

  • kittykaz13 Caroline James (@kittykaz13) reported from Birmingham, England

    @virginmedia Thank you, yes, I just called them after it happened again! They are sending a technician out to see if the area fault from last Sunday has caused an issue on my line, as this issue only started then, a tech is coming out on Tuesday

  • djchrisr Chris Roberts (@djchrisr) reported from Dudley, England

    @virginmedia I called the mobile team at the start of the year to put a £5 cap on my mobile contract which my daughter uses but have now received a bill for £29 and discovered the cap was never put on. CS on the phone insisted I've never called about this but I know for a fact I did....

  • djchrisr Chris Roberts (@djchrisr) reported from Dudley, England

    @virginmedia not long after that because I immediately received a high bill but was told it takes 30 days to set up, so I accepted that. I've messaged & emailed about all this before & gave up because of poor or non-response. It's frustrating. I'm very busy and don't have time to keep chasing

  • ADaveWard David Ward (@ADaveWard) reported from Wolverhampton, England

    @virginmedia SMS sent. If you think a replacement SIM will solve the issue then yes please do send one. Thank you

  • kittykaz13 Caroline James (@kittykaz13) reported from Birmingham, England

    @virginmedia No known issues, there was on 28/04, same thing signal cutting out, supposedly fixed 29/04, but since then there were brief signal losses a couple times a day every day, another known issue raised 06/05 fixed the same day, yesterday had no problems, but today issue is worse

  • ChapmanGaynor Gaynor Chapman (@ChapmanGaynor) reported from West Bromwich, England

    @virginmedia how long is this network going to be down. I can’t make calls on my mobile and I have no internet connection and haven’t had any since about 1pm , not happy

  • apt1955 Tony T (@apt1955) reported from Wythall, England

    @virginmedia Unbelievably poor service! My broadband and phone line cut off by your contractors without so much as a basic check that the cable was providing service. Now got to wait days for service to be restored.

  • ADaveWard David Ward (@ADaveWard) reported from Wolverhampton, England

    @virginmedia Checked with the team. New SIM won’t help with Push Notifications.

  • apt1955 Tony T (@apt1955) reported from Wythall, England

    @Bluhawk1875 @vmbusiness Hope not! Maddening thing is they were working next door to tidy up the awful cabling job they'd done when they replaced our cable, the guy rang his boss about what to do with the badly installed cable and was just told to cut it! No check to see if it was live!!!

  • AmbitiousMusic AMBITIOUS 🎶🎸🔊 (@AmbitiousMusic) reported from Birmingham, England

    @virginmedia Your service has been shit for years. Need a change

  • ADaveWard David Ward (@ADaveWard) reported from Wolverhampton, England

    @virginmedia My home WIFI is always quicker than when on mobile data. My wife’s @VodafoneUK network always receives first and quicker than your network.

  • Wrightgal80 Kate Wright ◣ ◢ (@Wrightgal80) reported from Birmingham, England

    @danhounslow @virginmedia They are bull shit! I sit next to the router and sometimes have to take my phone off WiFi so things load.

  • Sammykins9486 Samantha (@Sammykins9486) reported from Birmingham, England

    @virginmedia It is a media issue, I sent off the documents over a month ago confirming new account holder , no reply or confirmation this has been actioned at all. Weeks on end trying to sort one issue that should be easy is unacceptable

  • apt1955 Tony T (@apt1955) reported from Wythall, England

    @virginmedia I have reported it at about 11.45 this morning. Wasn't given a fault reference, told a ticket had been raised and I would get a message to my mobile from field support engineers but it might be days before anything can be done. Heard nothing yet. Also raised a complaint as this..

  • apt1955 Tony T (@apt1955) reported from Wythall, England

    @virginmedia is a case of complete incompetence by your engineers. Complaint reference is COM103375838. Have had no contact. What you can do is find out why a manager authorised a live cable being cut and get the engineers back to reinstate my service.

  • JWilliams_94 Jamie (@JWilliams_94) reported from Birmingham, England

    @idlecreative @virginmedia They probably won’t tell you much but it’s definitely a regional problem me and other I know are suffering the same problem with all the other people putting it too Twitter

  • tomstrumreed tom reed (@tomstrumreed) reported from West Bromwich, England

    @virginmedia There's nothing there relating to broadband issues.

  • JWilliams_94 Jamie (@JWilliams_94) reported from Birmingham, England

    @virginmedia Nothing about Wi-Fi on the service page but by looking at the other 1000s of tweets from people with the same exact issue I’m clearly not going to get a solution anytime soon

  • EgglestonMathew Mat 🏳️‍🌈 (@EgglestonMathew) reported from Birmingham, England

    Feel sorry for the poor bloke at Virgin Media that’s answered the phone to Matthew

  • baggies_i Adam (@baggies_i) reported from Birmingham, England

    @virginmedia It's not some 😂🙈 it's everyone mate noticed my Google pixel just went to H+ from 4G so appears you've switched everyone to 3G while fixing the issue. #virginmobile

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • clarinette02 FREEDOM Fighter 🌈Privacy Advocate (@clarinette02) reported

    @PedroStephano @virginmedia Thank you. All i want is check if the broadband is down due to the fallu TalkTalk router. Not trying to have perfect connection. The second TalkTalk router I have and my Netgear router don’t work either. Is this for lack of some sort of setting update of routers?

  • Mikey82 Mikeo82 (@Mikey82) reported

    @virginmedia Hmmm yet every time I check it just says to call think best to just cancel and go with a new provider

  • Mikey82 Mikeo82 (@Mikey82) reported

    @virginmedia wow contracts up price increase of £30.offered same contract if stay but at a higher price on hold most of 45 min call to cancel absolutely no incentive to stay told contract will end in 3 days then at end of call will have to wait 30 days and pay £80 disgusting

  • bgerrans Benjamin Gerrans (@bgerrans) reported

    @virginmedia Yep, Currently on a webchat with customer relations via WhatsApp

  • joolz_L 𝕵𝖔𝖔𝖑𝖟 (@joolz_L) reported

    Argh broadband down again... Thanks @virginmedia

  • _DanJbh Dan (@_DanJbh) reported

    @virginmedia @NetflixUK 3 times my orfer has been cancelled on your side, great way to start off with a new customer..seriously what has happened to Virgin Media? Was meant to recieve my Hub on the 19th cancelled, then again on the 26th cancelled and now the one I was to revieve on 30th cancelled.

  • BelovedPoison Hiatus ~ 🦊❤️🖤EveryRoseHasItsThorn🖤❤️🦊 (@BelovedPoison) reported

    Plan for today: sort out all the last minute phone calls and cancel energy account, virgin media etc, get done nice and early because I got up stupidly early. Reality of today: so yeah I spent like 4 hours trying to get through to people and inform them of

  • SocialFactorHQ Amana - Social Media Manager (@SocialFactorHQ) reported

    @virginmedia I cancelled in October. I called the agent who had knocked on my door. She said he would cancel it all as install was booked for 31st October

  • kamran_3 kamran (@kamran_3) reported

    @virginmedia I haven’t ran any tests? My broadband is really slow? That’s what I’m saying, we were told we would have the fastest broadband and it’s constantly losing connection it’s just a poor service that’s all, when we were told it was the best?

  • clarinette02 FREEDOM Fighter 🌈Privacy Advocate (@clarinette02) reported

    @PedroStephano @virginmedia Both TalkTalk routers or the Netgear when plugged in don’t give me internet. Openreach told me my line was unstable. TalkTalk profile was set at 3 instead of minimum 6 but despite all that they conclude it’s my router causing the issues. I don’t see how neither of 3 works