Virgin Media Outage Report in Kingswinford, Dudley, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kingswinford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingswinford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Kingswinford, Dudley, England
The most recent Virgin Media outage reports came from the following cities: Smethwick, Bilston, Oldbury, Birmingham, Wednesbury, Halesowen, Walsall, Redditch, West Bromwich, Wolverhampton, Brierley Hill, Willenhall, Dudley, Kingswinford and Kidderminster.
| City | Problem Type | Report Time |
|---|---|---|
 Smethwick |
Wi-fi | |
| Bilston |
Total Blackout | |
| Oldbury |
Wi-fi | |
| Birmingham |
Wi-fi | |
| Wednesbury |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kingswinford, England
Latest outage, problems and issue reports in Kingswinford and nearby locations:
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liz fox🦊
(@lizzyhappyfox) reported
from
Dudley, England
@virginmedia Yes same issues i'm afraid,no broadband,no information on tv,no recording of any programmes,virgin box flashing.
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di
(@dianej1980) reported
from
Birmingham, England
@virginmedia Mobile service
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia Yes it does. Apparently there is a known issue in the area and it won’t be fixed until 12 tonight. This is not good enough
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Jo Darby
(@JoDtw) reported
from
Birmingham, England
@virginmedia There isn't a fault. It's never been particularly good.
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Mercedes Hodson
(@mercede72928186) reported
from
Wednesfield, England
@Ord_Norm_Bloke Yes Virgin media Wi-Fi is a bit crap I agree
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Amrit Pahal
(@AmritPahal) reported
from
Walsall Wood, England
@virginmedia absolutely pathetic service, trying to run a business that relies on taking cards payments,I switched to you for the secureness of the line over fibre, since I’ve switched I’ve had more down time than standard internet! Callled up told nothing can be done until 9am!!
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Smartlyte
(@Smartlyte) reported
from
Birmingham, England
@virginmedia no internet, no support, what a disgrace
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia Yes tried that and just called ur CS centre. Once again the person who took the call couldn’t care less. This is the 2nd time this month it’s gone down without any explanation or compensation
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𝕠𝕠𝕗𝕥𝕓𝕓𝕫 🦊
(@ooftbbz) reported
from
West Bromwich, England
@NeoThe1_ @virginmedia Ugh ours has been down for about an hour now 🙄
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gez
(@gezjb) reported
from
Birmingham, England
@virginmedia you couldn’t get your customer service any worse if you tried ! Shocking
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Dave
(@davecres) reported
from
Walsall Wood, England
@virginmedia No days no known problem but clearly with so many people waking up this morning and posting on twitter issues there must be an issue somewhere. Eg one of your switches down or dhcp server not issuing an IP to the hub so it can’t continue
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia having problems again with the internet. Apparently your app says it’s fine. It’s not. Sort it out.
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Den Brimmell
(@BrimmellDen) reported
from
Wednesfield, England
So glad we dumped #virginmedia 18 months ago,they’re hopeless & their customer service is non-existent!
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john giles
(@GiLESzzzzz) reported
from
Walsall Wood, England
@virginmedia I also have been trying do do live chat but that doesn't work either
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Saqib
(@Saq5000) reported
from
West Bromwich, England
@virginmedia The problem has sorted it self out for some reason as I got a message telling me that picture settings were updated when I had turned the box off for a whole day and turned it on again this morning
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Daniel Giacaman
(@dgiacamand) reported
from
Birmingham, England
@virginmedia My broadband it's not working. Yesterday around 1am stoped working.
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di
(@dianej1980) reported
from
Birmingham, England
Senior manager at @virginmedia has no customer skills what so ever telling me his going to terminate my contract because of an issue with my bank card that they have since taken payment from month after month same issue defo will not reccomend to anyone
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liam⚽️
(@liam_S126) reported
from
Birmingham, England
@virginmedia your v6 box is actually awful
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𝕠𝕠𝕗𝕥𝕓𝕓𝕫 🦊
(@ooftbbz) reported
from
West Bromwich, England
@virginmedia It’s back up now thanks, was down for about 2 hours 🥰
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Emma Neachell
(@thephdrunner) reported
from
Birmingham, England
When you’re trying to work from home and your @virginmedia broadband just ‘dies’ without any warning. Please don’t let this be the start of months of issues again 🙁
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Maggie Elizabeth Saleh 🌊⚓️
(@OceanReaLmm) reported
@virginmedia Thank you for your update. Please provide details of your unplanned outage and why customers were unable to contact you ?!
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Steve
(@RoyalFlush_Grp) reported
@virginmedia It’s been down since 3pm yesterday. Updates have changed from “we know what the issue is and our engineers are fixing it”, to “we know what the issue is and our engineers are on the way”. Clearly the updates aren’t good enough. Please provide me the cancellation phone no.
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sunny days
(@sara_burden) reported
@virginmedia I have managed to call you and the router was not accepting the signal this has now been rectified remotely by virgin- just hoping this remains working
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Keith Escott ⚒⚒
(@Hammers54) reported
Scammers must think we’re mugs. Just had a call from supposedly @virginmedia (0238271376) about my internet problems over last few weeks. Had lovely holidays with Virgin but NEVER internet. Hang up very quickly when told them this. To make it worse as Sat still in bed at 8:20!
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Graham (Taylor Consulting Engineers Ltd)
(@Grahamenginear) reported
@virginmedia The fact this stopped me working and absolutely zero response for 15 hours is shocking customer service even for virgin
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Dr. Fred Mellon, less corrupt than other Freds ⌬🍷
(@fred_mellon) reported
@buntyhoven @virginmedia Yep, tried to register for updates per their website: “Sorry, there was an issue registering you for updates”. 🤬
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Kelly Cross
(@naughtsandcross) reported
@virginmedia My TiVo box wont even switch on. Website just says "aware of an issue", not included in your auto comp scheme either. Poor service, very poor.
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Phil
(@Phil93098093) reported
@virginmedia Our internet is often slow and stops working for periods of half an hour plus at least once a week, TV on demand takes ages to load and we seem to be paying a lot of money for not much more than we would get with free digital TV.
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rachel ward
(@rachelward37) reported
@virginmedia Another week down the line 3 more phone calls and still nobody will listen that the cable to the house still hasn’t been installed! You’ve booked us an appointment Tuesday which is going to be another massive waste of both of our time!
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Adam N
(@Adam_the_Gooner) reported
@cpfc_wilko @virginmedia It's the Virgin Routers. Put it in Modem Mode and connect an Archer C7 router. I get full 200mb signal all over my house with no dropouts. Virgin have expensive packages with inferior equipment. Even the latest router.