Virgin Media Outage Report in Kingswinford, Dudley, England

Problems in the last 24 hours in Kingswinford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingswinford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Kingswinford, England

The most recent Virgin Media outage reports came from the following cities: Walsall, Birmingham, Oldbury, Wolverhampton, West Bromwich, Dudley, Wednesbury, Bilston, Smethwick, Willenhall, Rowley Regis, Halesowen, Stourbridge, and Brierley Hill.

City	Problem Type	Report Time
Walsall	TV	10 hours ago
Birmingham	Internet	1 day ago
Birmingham	Internet	1 day ago
Oldbury	E-mail	1 day ago
Birmingham	Internet	2 days ago
Birmingham	Internet	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Kingswinford, England

Latest outage, problems and issue reports in Kingswinford and nearby locations:

• 
  Nick ☭ (@GoatApocalypse) reported 1 minute ago from Birmingham, England

  @virginmedia And the website seems to be down...

• 
  Davey Dug (@Dug83) reported 4 minutes ago from West Bromwich, England

  @virginmedia no tv or internet, what’s going on, charge a bomb then bang I’m left without services, 120 a month I pay for shit internet, 20 minutes holding time on the phone, JOKE

• 
  Matthew Clements-Wheeler (@MidlandsSBM) reported 10 minutes ago from Birmingham, England

  @virginmedia not pleased at all with your service. Despite three confirmation calls from you to me confirm what we needed, you have still not handled our house move correctly

• 
  Nick ☭ (@GoatApocalypse) reported 11 minutes ago from Birmingham, England

  @virginmedia Difficult to access websites because the 4G reception at home is so poor!

• 
  Ben (@GullyPlays) reported 12 minutes ago from Birmingham, England

  And virgin is down again I’m sure this happens monthly...@virginmedia

• 
  Evan Davis (@EvanD) reported 17 minutes ago from Birmingham, England

  @virginmedia I took a walk to clear my mind and decided all the hassle isn’t worth it. So I just rang to cancel the TV order. If you’d honoured the original request, you’d be getting an extra £7/month from me (and probably more if I upgraded my channels). I can live without it though

• 
  Howard Martin (@HJMKent) reported 17 minutes ago from Kidderminster, England

  @virginmedia Since the printer worked fine before you installed the new 3 Hub & perusal of the internet shows that this is a common problem with this Virgin equipment, perhaps you would arrange for an engineer to come and rectify the problem at your cost! Please register this as a complaint!

• 
  Howard Martin (@HJMKent) reported 18 minutes ago from Kidderminster, England

  @markdmortimer I won't. But just fed up with @virginmedia's bloody awful website! They want me to order/upgrade box on line then make it impossible to do! All I get is "oops - something went wrong" messages for a week now! And if you phone you get someone the other side of the world! Useless!

• 
  Evan Davis (@EvanD) reported 20 minutes ago from Birmingham, England

  @virginmedia My complaint would be about the level of service (or lack thereof) provided by the manager who cancelled my original order, not pricing

• 
  phil carey (@supremepotato) reported 21 minutes ago from Birmingham, England

  @virginmedia This call started at 11.50am now 12.40. One hang up, one stroppy call handler and the think you are leaving team have left. #epicservicefail #customerlastphilosphy #butcouldyoucareless

• 
  James Bird (@Jamesrkobird) reported 21 minutes ago from Walsall Wood, England

  @virginmedia No fair play guys my service is better than ever. I won't be going anywhere

• 
  Evan Davis (@EvanD) reported 25 minutes ago from Birmingham, England

  @virginmedia (2/2) But still I’d like to somehow register a formal complaint against whoever deemed it unnecessary to let me know of the original cancellation

• 
  Steven Harris (@Ste___H) reported 28 minutes ago from West Bromwich, England

  @virginmedia Problems since Wednesday losing connection not a happy bunny

• 
  Howard Martin (@HJMKent) reported 30 minutes ago from Kidderminster, England

  @virginmedia You were going to send link 20 minutes ago - since then nothing! Too late now, I'm going out! Shocking service from Virgin as usual! I've had 3 failed attempts to order upgrade YOU insist I have (with treats of reduced service) & you make it like treading in treacle to achieve!

• 
  Phil Woodward (@therealflopflip) reported 36 minutes ago from Kidderminster, England

  @virginmedia for second week running have purchased a film from the media store, tells me it’s ready to watch and it won’t play keep getting errors and wants me to login, enter details and still doesn’t work! This service is so poor

• 
  Chris (@ChrisPresslie) reported 46 minutes ago from Wednesfield, England

  @Jenko90_ @virginmedia Don't forget when you phone them up to ask for loss of service credit

• 
  Aaron Maddocks (@BcfcMaddocks) reported 55 minutes ago from Birmingham, England

  @virginmedia i think your internet is possible the worst one out there at the moment; never works. Absolute shambles.

• 
  phil carey (@supremepotato) reported 55 minutes ago from Birmingham, England

  @virginmedia well I have to go and pick up my daughter. Perhaps there will be someone in when I get back. For nearly £1000 to watch tv, show a little service ethos. #shamefulservice #trycallingme #isthereanypoint another 30 minutes wasted on hold

• 
  Kayleigh (@kayweee) reported 60 minutes ago from Birmingham, England

  Hi there @virginmedia my broadband keeps cutting out. Online it says no known fault but I’m having issues.I’ve tried to call but can’t get through.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ian Chakravorty (@IanChakra40) reported 5 minutes ago

  @virginmedia hi… my tv has stopped working. It’s stuck on BBC1…cannot change channels… I’ve rebooted… checked connections…an error CS9993 appears…I’ve checked everything. Is there a problem?

• 
  rockin r1ch 🇬🇧 (@rockinr1ch) reported 6 minutes ago

  @skytv Your internet speed is embarrassing and tbh there is nothing on your TV service that I couldn't watch on catch up with a decent broadband service. Why has my bill gone up to £59 a month? I ditched @virginmedia when they pushed for £60 a month. Sort it please, or I'm off.

• 
  Andrzej Cichocki (@combatopera) reported 8 minutes ago

  smart plugs wouldn't stay connected to virgin media hub 4. i ruled out causes such as interference and the plugs themselves (tp-link tapo). got a half price wifi router for use with modem mode, and everything works now. i reckon hub under-resourced and its software poor quality

• 
  𝓒𝓱𝓻𝓲𝓼𝓽𝓸𝓹𝓱𝓮 (@tadd31) reported 8 minutes ago

  @virginmedia I would love to phone them but I have no signal as you know :( will have to see if I can find someone that is ready to spend a fortune with a french phone to phone them

• 
  Carl Ratchford (@ratchford2k) reported 9 minutes ago

  Still crap @virginmedia

• 
  Budd (@BuddandrewBudd) reported 10 minutes ago

  @virginmedia every evening for the past 3 weeks our WiFi and tv has been playing up. Losing picture on tv and at the same time WiFi drops out. Your help line informed us there was a fault which would be rectified in 48hrs. 96hrs later and it’s still doing it.

• 
  Stuey Griffin Not (@LeeHun) reported 11 minutes ago

  So much for being out upgrading our services and doing essential maintenance, we have had nothing all day, various neighbours service up and down, do you know what is going on or what you are doing? CR5 area @virginmedia get a grip this is becoming a horrendous service.

• 
  Bill Kilvington 💙 FCODP, FRCA (@BillKilvington) reported 12 minutes ago

  @virginmedia Pretty sure they're not. No way it should take more than a week with so many affected. It's a big topic on the help forum.

• 
  Rob (@Rob61806433) reported 19 minutes ago

  @virginmedia hurry up chop chop. I expect a reply. No time for laziness. 24/7 so called service demands 24/7 support. I won't pay the next month bill and harassment customer service will be held accountable for failing to fix the issue

• 
  Jack C (@Jbc729) reported 22 minutes ago

  @virginmedia I wanted to know why anybody with the total tv package was getting the same rate of £8 per day for loss of service as someone with the basic package. I'm paying £92 per month for a service I wasn't receiving and then on top of that you want to charge me over £200 for cancelling