Virgin Media Outage Report in Uttoxeter, Staffordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Uttoxeter, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Uttoxeter and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Uttoxeter, Staffordshire, England
The most recent Virgin Media outage reports came from the following cities: Burton upon Trent, Stafford and Rugeley.
| City | Problem Type | Report Time |
|---|---|---|
 Burton upon Trent |
Internet | |
| Stafford |
Wi-fi | |
| Burton upon Trent |
Internet | |
| Burton upon Trent |
Wi-fi | |
| Rugeley |
Internet | |
| Stafford |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Uttoxeter, England
Latest outage, problems and issue reports in Uttoxeter and nearby locations:
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StaffordBooks&Comics
(@booksandcomics) reported
from
Stafford, England
Right in the middle of hosting a virtual pub quiz with friends from around the world and our WiFi with @virginmedia cuts out. It’s been fine all the way through lock down, unsure why these past few days it has been awful...#virginmediadown
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Barry Williams
(@BarryWi32733397) reported
from
Hixon, England
@staffsbrewery @unicom @openreach I walked away from BT Infinity in my Hixon village as soon as Virgin Media was available the Service from BT was not good to say the least and i safe money with VM compared to my monthly charges from BT and Sky
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nathan
(@small1808) reported
from
Stafford, England
@virginmedia an hour on hold and still no further forward 😭😭😭😭😭 this is why i dont ring with problems with my service from you
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Stuart Clarke
(@Clarkey198) reported
from
Hilton, England
@virginmedia the level of customer service is appalling been with you only 1 day and wished I had stayed with O2
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Emily-jaye collins.
(@EmzeeJaye) reported
from
Stafford, England
Virgin media really need to pull their finger out. Don't boast a service that you simply cannot provide. What a bloody joke. #virginmedia #failmedia
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Paul Rooney
(@Timtastic10IAR) reported
from
Rugeley, England
@virginmedia And down it goes again 😂
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Claire Holdcroft
(@mrsclholdcroft) reported
from
Stafford, England
@virginmedia can you please tell me how to ensure that you cancel my contract? I have tried since June! I’ve moved out and you keep on sending me bills and notices of not paying! The chat is useless as no one actually helps! It then disconnects! So disappointed.
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Anthony Bates
(@antbates1991) reported
from
Burton upon Trent, England
@virginmedia It's for Virgin Media. Everytime I ring up to try and change something no one over the phone can ever find my account and because of this no one can help me. I want to cancel my package because the offer I'm on expires next month and the services are not worth £84.
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nathan
(@small1808) reported
from
Stafford, England
@virginmedia been on hold with one of your customer service agents for 45 minutes now hope she is alright
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Claire Holdcroft
(@mrsclholdcroft) reported
from
Stafford, England
Trying to speak to @virginmedia is so hard, trying to cancel my contract for nearly 2 months now. Does anyone ever get out?
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James Dawes
(@dawesje) reported
from
Burton upon Trent, England
@virginmedia just like to say what a load of rubbish your service is! And I’m not even with you
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Dan and Bec
(@danandbec) reported
from
Stafford, England
Well, @virginmedia what a way to welcome a new customer. Two weeks in and I’m getting speeds so slow the internet is unusable. A week to wait before an engineer visit and there’s no compensation. How do we key workers work from home this week on 2mbit?
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Emily-jaye collins.
(@EmzeeJaye) reported
from
Stafford, England
@virginmedia all of yesterday and still today I have no internet. It's been switched off, reset etc. Last month I went nearly a week without service. This needs resolving or I'm leaving.
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Brian A Wilshaw
(@supercharger49) reported
from
Rugeley, England
@virginmedia Our virgin has been down for 2 days. When phoning, all we get is a message saying 'Sorry the service in your area is intermittent, our engineers are doing their best to fix it. Intermittent???? I wish! We've had no telephone, internet or TV continually for 2 days, 😡
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Amara Pickerill
(@amarapickerill) reported
from
Walton upon Trent, England
@virginmedia please tell me how to contact your complaints department as I have an ongoing issue with your mobile department that’s been raised over the last 12 months and no one can help me! #poorcustomerservice #virginmobile #complaint #help
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Emily-jaye collins.
(@EmzeeJaye) reported
from
Stafford, England
@virginmedia I've already checked and there is no reported issues in my area.
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Emily-jaye collins.
(@EmzeeJaye) reported
from
Stafford, England
@virginmedia considering my number isn't on the directory and I've never given it out to anyone, it's funny how I am getting so many scam and cold calls.
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Ash🌐
(@AshMcFarlane95) reported
from
Rugeley, England
@virginmedia you internet service is down again
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Anthony Bates
(@antbates1991) reported
from
Burton upon Trent, England
New tactics from Virgin Media, ring up to cancel, they say they can't find your account and then put the phone down. 🖕🖕
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Andy Picken
(@andyvic7) reported
from
Walton upon Trent, England
@drummerwhitey @virginmedia Not sure if you’ve done this Steve but when I had issues and no joy I slated them on here every 10 minutes, they finally pulled me into a private chat room and I got things sorted
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Bell
(@Chris_Bell17) reported
@virginmedia Hi there wifi down in Brislington/Bristol BS4 area light flashing green - any advice? Called virgin number said there is an issue but didn’t specify
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Aline Hayes
(@Aline_Hayes) reported
@virginmedia Am not sharing some details on open message no. Basically the caller said I will have my internet connection terminated in 10 days, for 15 days, unless I comply with demands from your security department. When I refused they said they would terminate immediately.
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Ms S
(@Shazer1980) reported
from
Southampton, England
@virginmedia your phone lines are never answered your online chat is not responding or resolving my issues which have been on going since October. I can’t work from home!!!
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Anthony John Hawken
(@tonyhawken) reported
@virginmedia Just managed to get in. Service status shows a problem in my area - intermittent internet. Fix estimate of 4pm today.
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Ben Stone
(@MrBenStone) reported
@virginmedia Yes that’s fine - we have had our speeds upgraded but still have WiFi problems. At least one room in the house shows as a black spot on the app, and we do get points when the WiFi is slow. Have re-booted hub and followed instructions. Would a booster solve this?
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▪️9️⃣▪️
(@MaisOuiMaisOui_) reported
What's with the garbage service? Over 500mb speed an gettin 60mb? Was 30mb before that.. been crap for weeks and apparently on the page says no problems good joke @virginmedia #virginmedia
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Anastasia Demetriou
(@anaagdagd) reported
@Bhavnik @virginmedia Hi- virgin has gone down in Bromley and Chislehurst. Can you confirm when it will be back on? This is very serious as offices are closed and many people are working from home. Your service status says it will be resolved by this evening?!
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Hrishi Mittal
(@hrishio) reported
@JODonnellCoach @virginmedia I speak to virgin media support more often than my mother
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Paul Hancock
(@HarfHour) reported
@virginmedia No @virginmedia, it doesn't show up on your 'service page'. Given that this issue has been going on intermittently for months, and constantly for the last 9 days (affecting not just me, but neighbours as well), I'm not sure your 'service page' is fit for purpose.
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Jamie
(@Reece34325409) reported
@virginmedia anyone help with hotspot issue i have please? 5 days still no help & the service ive had is a joke passed on everytime nobodys helping at allwhats going on