Virgin Media Outage Report in Uttoxeter, Staffordshire, England
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The latest reports from users having issues in Uttoxeter come from postal codes ST14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Uttoxeter, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Uttoxeter and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Uttoxeter, Staffordshire, England
The most recent Virgin Media outage reports came from the following cities: Uttoxeter and Burton upon Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Uttoxeter |
Wi-fi | |
| Burton upon Trent |
Wi-fi | |
| Burton upon Trent |
Wi-fi | |
| Burton upon Trent |
Wi-fi | |
| Burton upon Trent |
Wi-fi | |
| Burton upon Trent |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Uttoxeter, England
Latest outage, problems and issue reports in Uttoxeter and nearby locations:
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Glenn Arnold
(@MrBlitzed) reported
from
Rugeley, England
@virginmedia So now I can't get into my account YET AGAIN to pay my bill. I changed my password but now I'm told I only have a secondary account and can't access billing. I went through all this crap last year and had a nightmare with your woeful call centre. Had enough now.
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LordBeerHunter 🇪🇺
(@LordBeerHunter) reported
from
Stafford, England
Here we go again @virginmedia, no WiFi randomly again! Although hardly ransom, it's a regular occurance. About time to stopped charging until you can provide a 24/7 service.
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Gemma Brayne
(@Gemgwar) reported
from
Stafford, England
@virginmedia Yes. They have said we will have to wait until WEDNESDAY, so we were lied to again. Shocking service!
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Anthony Bates
(@antbates1991) reported
from
Burton upon Trent, England
New tactics from Virgin Media, ring up to cancel, they say they can't find your account and then put the phone down. 🖕🖕
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j
(@jcanlas159) reported
from
Stafford, England
@virginmedia No difference. We do have an engineer booked in but just trying to understand the issue. The router page shows the Broadband reading (Access Denied) errors
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Mike Hillman
(@photo_bloke) reported
from
Stafford, England
@virginmedia (3/3) I trust that when I call to cancel and switch, the call will be straightforward with no fuss and will be less than 2 minutes with no drawn out attempts to get me to stay
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Mike Hillman
(@photo_bloke) reported
from
Stafford, England
@virginmedia If you really wanted me to stay and you valued me as a customer you would have respected my original request when i was first called and we wouldn't be here now Learn the lessons from this - do what customers ask show them some respect and stop bothering them with unwanted calls
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Serenium
(@serenium) reported
from
Stafford, England
@williamtm @virginmedia So virgin media don’t support it then. that is not “nothing supports it” Yell at virgin. BT is fine, although they do need to differentiate their treatment of ipv4 vs ipv6 icmp in their default firewall rules
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Chan Ekanayake
(@ChanEk81) reported
from
Stafford, England
@TrekinTech @virginmedia I gave up with Virgin media router after so many of these. It’s is single handedly the worst WiFi router man (or woman or it) has ever invented. But it’s a pretty ok modem TBF..
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Serenium
(@serenium) reported
from
Stafford, England
@williamtm @virginmedia 1&1, bt, EE, sky, zen and talk talk all support v6 afaik. The ONLY major (by number of subscribers) ISP that doesn’t is virgin. The smallest of the big 4 is talk talk and numbers 5-10 of the top 10 added together are still half the size of talk talk.
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Amara Pickerill
(@amarapickerill) reported
from
Walton upon Trent, England
@virginmedia please tell me how to contact your complaints department as I have an ongoing issue with your mobile department that’s been raised over the last 12 months and no one can help me! #poorcustomerservice #virginmobile #complaint #help
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Stuart Hurcombe
(@5tu1987) reported
from
Armitage with Handsacre, England
@Gemgwar @virginmedia Basically.. nobody knows what the process is! Told we had to wait in ALL DAY yesterday for nobody to come (when we apparently now it’s only a package being delivered) STILL! nobody is clear if it’s a package being delivered or an engineer. Shocking service for what we are paying!
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Mike Hillman
(@photo_bloke) reported
from
Stafford, England
And now @AmazonUK have managed to join @virginmedia on the list of companies who've managed to p**s me off today with poor service They all seem to forget who pays their bills....
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Barry Williams
(@BarryWi32733397) reported
from
Hixon, England
@staffsbrewery @unicom @openreach I walked away from BT Infinity in my Hixon village as soon as Virgin Media was available the Service from BT was not good to say the least and i safe money with VM compared to my monthly charges from BT and Sky
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Si Hodgkiss-Rogers
(@SpykDaBarstud) reported
from
Rugeley, England
@ryanricardo76 @virginmedia Having problems on and off with mine again. It works for three months... problems for six, etc. Can’t even steam a movie on one device atm. Call for support. Same thing every time. Always say there’s no issue. Must be our devices. Think, at £50 a month... time to change.
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Emily-jaye collins.
(@EmzeeJaye) reported
from
Stafford, England
@virginmedia I've already checked and there is no reported issues in my area.
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Emily-jaye collins.
(@EmzeeJaye) reported
from
Stafford, England
@virginmedia all of yesterday and still today I have no internet. It's been switched off, reset etc. Last month I went nearly a week without service. This needs resolving or I'm leaving.
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Stuart Hurcombe
(@5tu1987) reported
from
Armitage with Handsacre, England
@virginmedia You mean the number we have used that have fed us countless information that is untrue/impossible to achieve to try and ‘keep us happy’. Also love the identical response to the previous tweet.. Nice template! Hopefully speak to someone in the week who maybe WANTS to help us
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LordBeerHunter 🇪🇺
(@LordBeerHunter) reported
from
Stafford, England
Really getting sick of @virginmedia's shocking service. Yet more dropouts. No doubt this will inspire them to post the usual useless scripted bs response.
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Mike Hillman
(@photo_bloke) reported
from
Stafford, England
@virginmedia (3/3) I'm the customer, and I would like to think you would accommodate my wishes and show me some respect as one of the people who ultimately pay for your profits. I will not, however, be a customer for much longer
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Aman Singh Shergill
(@AmanSShergill) reported
@FintWhite6 @Shutey1 @virginmedia Can't kitman predict when my internet will slow down?
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Matthew Marshall
(@MattJMarsh) reported
@virginmedia Because I can’t provide them with an account number or password - which I naturally can’t have because your agent put an order through without my permission. Been waiting on non-existent callback also re a complaint.
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Az💙
(@ad1877) reported
@virginmedia is it possible to confirm if a complaint made via your website has been received?
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Mel
(@MelanieRSmith) reported
@Beechside @virginmedia Number is still not working and I have no internet.
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™️
(@johncarroll30) reported
It's official @virginmedia have **** the bed. Broadband hell. #virginmedia virginmedia
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John Spears
(@JSpears623) reported
@virginmedia I got disconnected over 36 hours ago. I have asked for my service to be re-instated multiple times on calls (6+ hours). It still has not been reconnected. Now when I call virgin support I get an automated message saying it's taking a long time to fix then cuts me off
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Tom Williams
(@TomW100) reported
@virginmedia service status for App and website for my area incorrect. There are known faults but still showing as service being ok. Deeply frustrating
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Andrea Vitti
(@AVSunday) reported
@virginmedia I’ve now spoken with the online team who have sent a data package update to the router. I’m hoping this will have solved the issue. I will wait for my official complaints to be handled by your complaints team.
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Dom
(@dom_taylor123) reported
@virginmedia about the 100th time im complaining about your service. Switches off every 10 minutes i cant get through to anyone. The text chat doesn't work. Live chat isn't available and the phone number doesn't connect. Absolute joke
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Raisie Bay
(@RaisieBay) reported
@virginmedia Just tried your help page to check my connection and it froze, twice!