Virgin Media Outage Report in Cannock Chase, Staffordshire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cannock Chase, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cannock Chase and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (14%)
-
Total Blackout (11%)
-
TV (8%)
-
E-mail (7%)
-
Phone (3%)
Live Outage Map Near Cannock Chase, Staffordshire, England
The most recent Virgin Media outage reports came from the following cities: Wolverhampton, Sutton Coldfield, Walsall, Stafford and Lichfield.
| City | Problem Type | Report Time |
|---|---|---|
 Wolverhampton |
Wi-fi | |
| Wolverhampton |
||
| Wolverhampton |
Internet | |
| Wolverhampton |
Wi-fi | |
| Wolverhampton |
Total Blackout | |
| Wolverhampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cannock Chase, England
Latest outage, problems and issue reports in Cannock Chase and nearby locations:
-
Gamepopper
(@gamepopper) reported
from
Lichfield, England
I forgot that Virgin Media were future proofing their network in my area. Watching Wolfwalkers to pass the time...
-
Steve Walters
(@SteveWa13630733) reported
from
Wolverhampton, England
@virginmedia @matty_gilbert94 Can’t check service status page - that is down too
-
Steve Re-cycle
(@poole_ste) reported
from
Wolverhampton, England
@virginmedia Hi please see thread of conversation it will tell you re manager I have asked twice to speak to a manager once about a month ago and again on Sat 18 July I have never had a manager ring me yet 😒 on 18th I was told they would today 20 July
-
James Rogers
(@JWRogers82) reported
from
Perton, England
@virginmedia by sport one channel not working I’ve rebooted the box and still not getting any signal but all the other by channels are working what’s going on 🤬🤬
-
Steve Bickley
(@BickleySteve) reported
from
Willenhall, England
@virginmedia Can I get some support for a recently ported number?
-
Steve Re-cycle
(@poole_ste) reported
from
Wolverhampton, England
@virginmedia Hi Virgin I was actually thanking @tsascheme since this morning I have another complaint to add to the many #virgin that of charging for individual international calls I have paid for in my package #Talkmoreinternationalanytime
-
Jens Tait.
(@jenstait) reported
from
Wolverhampton, England
So yet again another WiFi problem with @virginmedia in #wolverhampton and expected connection fix at 1:03am. Right... so how am I going to work now ?! 😡
-
Steve Re-cycle
(@poole_ste) reported
from
Wolverhampton, England
Why did I swop to #virgin? 2 months ago and nothing but problems @virginmedia it took over 20 days to get my tel no changed then you change again why did you not tell me! How do you expect anyone to contact me V useless biggest mistake and very £xpensive one with poor WiFi too.
-
Chris Burden
(@WulfrunianChris) reported
from
Wednesfield, England
My contract with Virgin Media has run out and they want to up my contract price by DOUBLE. When I rang up to cancel I expected them to offer me a better deal and they were just Ok bye.
-
Phil Campbell
(@PhilCampbell_) reported
from
Willenhall, England
Sick to death of the UK's shittest broadband @virginmedia Every night it goes off after midnight. What a Total package of **** you get with this company! 🤬 #virginmedia #broadband
-
beckiemurphy
(@beckieslittleb1) reported
from
Rugeley, England
@virginmedia Yes it doesn’t help
-
Helen
(@hartlepoolhelen) reported
from
Walsall Wood, England
@virginmedia what hell ,no Internet, so much fordoing my course ,WS10 8PE area, is there a problem
-
Steve Re-cycle
(@poole_ste) reported
from
Wolverhampton, England
@virginmedia If this keeps on where can I complain next? @tsascheme @OmbudServices as I can #Virginmedia don't seem to take the problems they create and being a service provider seriously
-
Steve Re-cycle
(@poole_ste) reported
from
Wolverhampton, England
@virginmedia Thank you for this but I do seem to have done everything mentioned in your document through ringing 150 so far no senior manager has got back to me! Me thinks maybe something is not working but will try again 🤔 oh yes even been through #resolution
-
Brady
(@G1Brady) reported
from
Perton, England
@virginmedia why is your site not working I can't login to my account area and also the virgin box is flashing and there's an error code
-
Steve Re-cycle
(@poole_ste) reported
from
Wolverhampton, England
@virginmedia I also asked to be put through to complaints as I have done before and then the phone goes dead. I have been so reliant on my old number sick older members of family in times of great stress #help
-
Phil Campbell
(@PhilCampbell_) reported
from
Willenhall, England
******* Virgin Media!! ******* ****!!!! 🤬🤬🤬 @virginmedia
-
Steve Re-cycle
(@poole_ste) reported
from
Wolverhampton, England
@virginmedia Are you real? I work I have to hold down a job
-
Steve Re-cycle
(@poole_ste) reported
from
Wolverhampton, England
@virginmedia Good afternoon #Virginmedia my problems still go on I have had an engineer visit problem not a fault but from when I first started with you. Contacted customer service who promised a manager would contact me. Nothing since except one scam call. #nothappy
-
Pedro661™
(@Pedro_661) reported
from
Wednesfield, England
Yaaaaaay @virginmedia is down again 👏👏 managed to provide a stable service for a week.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
James Harrison
(@JNH77) reported
@virginmedia But I was promised a callback and it never happened. This has happened multiple times. Why would I keep calling to be ignored?
-
Kayleighdanielleh
(@KDHcreation) reported
@virginmedia I can provide the complaint number but I suggest you listen to the phone calls cause it doesn't exactly make the company look good when you have a script specifically for disabled people telling them they are entitled to nothing @DisRightsUK
-
Alena
(@alenaf12011) reported
@virginmedia Thanks but we've tried that 3 times now and got cut off each time after twenty minutes on the phone. Really very poor customer service!
-
twopointslost
(@twopointslost) reported
@virginmedia But wouldn’t this affect my neighbours too? They’re not having problems?
-
Rahul M
(@RaviK79865267) reported
@virginmedia I would like my problem sorted! The whole street is facing issues for over 5 weeks now and Virgin are doing nothing about it. The green cabinet is outside my house, no engineer has been to check it out!
-
RoXy
(@TheDarkJudge1) reported
@virginmedia Well I would like to say your broadband is excellent but your customer support is very poor and has been for years why don't you stick a call centre in the UK maybe it would make things alot better each time I'm on the phone I can't understand your agents they speak bad English
-
Rob ⚽️UTFT 💙Buckfield
(@Mr_Robbuck) reported
@virginmedia how can you justify these price rises, I understand about energy prices going up, but I tell you now my service do not cost and extra £21.50 a month on your electricity bill, this is a joke
-
Tony Roe
(@tonyroe) reported
from
Nottinghamshire, England
@virginmedia I’m not thinking I’ve decided. And the obstacles you put in the way from complaining about poor service to wanting to leave mean I’m very unlikely to return…so not very wise really. Thank you for the postal address.
-
Jennie Jacobs
(@Jennie_Jacobs) reported
@virginmedia connection problems in SW8 for the last week, almost daily. My job involves delivering large sets of data, which takes a while to go through. Every time your connection fails, I have to start the process again. I'm losing money and behind schedule. What's going on?
-
Brandon
(@BrandonIngham) reported
@virginmedia How about you detect why my £60+ / month internet goes down weekly!