Virgin Media Outage Report in Cannock Chase, Staffordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cannock Chase, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cannock Chase and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Cannock Chase, Staffordshire, England
The most recent Virgin Media outage reports came from the following cities: Burntwood, Wolverhampton, Walsall, Sutton Coldfield, Lichfield, Bilston, Cannock, Stafford and Willenhall.
| City | Problem Type | Report Time |
|---|---|---|
 Burntwood |
Internet | |
| Wolverhampton |
Internet | |
| Walsall |
TV | |
| Sutton Coldfield |
Internet | |
| Lichfield |
Total Blackout | |
| Bilston |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cannock Chase, England
Latest outage, problems and issue reports in Cannock Chase and nearby locations:
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Lacie_Adams
(@Lacie_Adams1) reported
from
Walsall Wood, England
@virginmedia Havent spoken to anyone since my post there are issues in my area which means I have no internet and no TV, during lockdown this is not the most ideal situation 2 nights in a row after finishing work! Been down for over an hour so far that I know of as thats when i got home
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Lacie_Adams
(@Lacie_Adams1) reported
from
Wednesfield, England
@Truthisaperspe1 @virginmedia I do inform them of the issues.
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Dave Phillips
(@DaveWFC) reported
from
Wednesfield, England
Well since my @virginmedia internet has been down since 4:30pm had to resort to going back to watching beautifully cheap 'Horror' movies! 👍
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
On my third call today with @virginmedia 👍🏻👍🏻 would be awesome if they wouldn’t hang up on me....
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Lacie_Adams
(@Lacie_Adams1) reported
from
Wednesfield, England
@virginmedia Someone actually looking into my account, the issues I've had and money back would be nice
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Lacie_Adams
(@Lacie_Adams1) reported
from
Wednesfield, England
@virginmedia Back up and running but disruption in service and recorded programmes. With the amount of issues I've had since being with you, not once do I get an apology or money back for service I cant use
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Connor
(@CCRSGAMING) reported
from
Walsall Wood, England
@virginmedia my WiFi is not working all lights flash green until they go off and the white light appears still nothing then all of a sudden they all flash red then repeats the process
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Lacie_Adams
(@Lacie_Adams1) reported
from
Walsall Wood, England
@virginmedia There are known issues in my area. Apparently 2 days in a row at, what i would imagine, are peak times. I seriously need to consider a new provider. This is getting beyond a joke for the money that I pay
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*KP*
(@KarenPerry7) reported
from
Willenhall, England
@Coconuts1964 @virginmedia Thanks mate. How bad is it that customers have to rely on each other for information rather than the company we pay hundreds to each year. #virginmedia terrible!!
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Lacie_Adams
(@Lacie_Adams1) reported
from
Walsall Wood, England
@virginmedia Come back home from work and all services are down again.... 2 days in a row...reported the issue... couldnt speak to a person... robot told me to wait 10 minutes and my problems will be fixed.... let's see what happens John
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
@BeefGolf @virginmedia @MartinSLewis They are awful.
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Steve Galloway
(@jedimasterob1) reported
from
Wolverhampton, England
@virginmedia NO BROADBAND SERVICE AGAIN! 🤬
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Stephen Luckett
(@Steveluckett) reported
from
Codsall, England
@virginmedia have the worst customer service in the world. Reported a fraud case to them 2 months ago and they have done nothing with it. You call there call centre and they just hang up on you. Great work guys 👍🏻
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Emily-jaye collins.
(@EmzeeJaye) reported
from
Stafford, England
@virginmedia considering my number isn't on the directory and I've never given it out to anyone, it's funny how I am getting so many scam and cold calls.
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Steve Galloway
(@jedimasterob1) reported
from
Wolverhampton, England
@virginmedia Yes, same issue as Monday evening and been advised no service until 11pm!
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Jason Sheldon
(@Junction10) reported
from
Walsall Wood, England
@virginmedia It always used to. It sees my address from the postcode & gives me the house number and street to choose, then asks me to complete a form for you to contact me to tell me within 10 days if the service is available in my area. It used to be instant, but no-one ever did contact me.
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David Ward
(@ADaveWard) reported
from
Wolverhampton, England
Thanks for the reply @virginmedia but in your instructions following your system check on your site it states you will be sending a signal to my hub to improve something. Nowhere does it date for me to do a pinhole reset. So which is correct because you need to correct something
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Brian A Wilshaw
(@supercharger49) reported
from
Rugeley, England
@virginmedia Our virgin has been down for 2 days. When phoning, all we get is a message saying 'Sorry the service in your area is intermittent, our engineers are doing their best to fix it. Intermittent???? I wish! We've had no telephone, internet or TV continually for 2 days, 😡
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Lacie_Adams
(@Lacie_Adams1) reported
from
Wednesfield, England
@Phlebian @Truthisaperspe1 @virginmedia If you go to there website and type in your postcode it states if there are issues in the area. I am aware of how to report issues and how to check for them without making contact, when call always same response of the script they have in front of them. No human aspect to the cal
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Steve Galloway
(@jedimasterob1) reported
from
Wolverhampton, England
@virginmedia Yes, it has since been resolved. This is not the first time I’ve had this issue and frequently not getting the speeds I am paying for. Not your happiest customer by any stretch of the imagination!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stoney
(@SStonehouse4) reported
@virginmedia @Tyson_Fury @DillianWhyte It's not working ya knobs
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Gavin Horner
(@gav279) reported
@virginmedia @Tyson_Fury @DillianWhyte Another let down from virgin media 👍
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Christian Sinclair
(@BaldPatchBooks) reported
@LutzSchueler i paid £25 for the #furywhite boxing on #virginmedia and had the privilege of staring at a BLANK screen for over an hour after the event started. Then your staff couldn't even offer me the courtesy of answering the phone or a refund. Disgraceful service.
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Jimmy Race
(@JimmyRace6) reported
@virginmedia @Tyson_Fury @DillianWhyte Wanna fix it then. Useless c**ts
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Mark Wonnacott
(@mwonnacott1983) reported
@virginmedia @Tyson_Fury @DillianWhyte What a joke this is!!!! Can’t even watch it as the channel is down!!!!
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Scott
(@Hotshotscott87) reported
@virginmedia ordered the tyson fight but its not working I just got a black screen
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Finlay
(@Finlayj80318470) reported
@virginmedia you are useless. Box office for fury vs whyte ain’t working. Sort your **** out
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Mark Nelson
(@nelson1976_) reported
@virginmedia Is there anything you can do right??? Missed numerous football games on red button & now problems ordering the boxing. Roll on end of contract. commentary but no pictures.....useless
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michael
(@michael31746164) reported
@virginmedia @Tyson_Fury @DillianWhyte I’ve just paid for this and it’s not working?
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🇬🇧The Duke QC 🐝🌸🦋
(@oxoball) reported
@virginmedia @Tyson_Fury @DillianWhyte Hi purchase the fight but the links not working now is there a technical fault??