Virgin Media Outage Report in Cannock Chase, Staffordshire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cannock Chase, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cannock Chase and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (54%)
-
Wi-fi (17%)
-
Total Blackout (14%)
-
TV (7%)
-
E-mail (5%)
-
Phone (3%)
Live Outage Map Near Cannock Chase, Staffordshire, England
The most recent Virgin Media outage reports came from the following cities: Wolverhampton, Sutton Coldfield, Walsall, Cannock, Stafford and Lichfield.
| City | Problem Type | Report Time |
|---|---|---|
 Wolverhampton |
Internet | |
| Wolverhampton |
Internet | |
| Sutton Coldfield |
Phone | |
| Walsall |
Internet | |
| Wolverhampton |
Wi-fi | |
| Wolverhampton |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cannock Chase, England
Latest outage, problems and issue reports in Cannock Chase and nearby locations:
-
Emily-jaye collins.
(@EmzeeJaye) reported
from
Stafford, England
Virgin media really need to pull their finger out. Don't boast a service that you simply cannot provide. What a bloody joke. #virginmedia #failmedia
-
Dan Harris
(@dan04harris) reported
from
Walsall Wood, England
Hi @virginmedia just wanted to get in touch as just got off the phone with the bereavement team. All I wanted is to transfer the account to my mum as my Dad has died. But have been told you have to close the account losing our emails & leaving us without service for up to a week
-
miya
(@miyajhay9) reported
from
Wolverhampton, England
@virginmedia I’m tired of shocking connection. I’m working from home and I need a stable internet connection, not one that keeps cutting out ever few minutes. You’re happy to take our money every month but whenever I call you never fix it
-
Chris
(@ChrisPresslie) reported
from
Wednesfield, England
Ive im hard wired and im port forwarding it should ******* work phoned up only to be told "oh we can't help with port forwarding" @virginmedia
-
matthew aucote
(@matthewaucote) reported
from
Lichfield, England
@virginmedia Broadband been down all morning in Lichfiled area any idea of issue or timescale
-
Caitlin Parker🧜🏼♀️🧜🏼♀️
(@caitlinaimeep) reported
from
Lichfield, England
It’s like @virginmedia are trying to get people to upgrade their broadband during lockdown otherwise they’re gonna give you shit service 🧐🧐🧐
-
David Rathband
(@YidBarmy) reported
from
Burntwood, England
Virgin Media customer service is non existent. 6 times today I’ve called to make changes to my package. I’ve waited on average 50 minutes each time only to be cut off each time. You can add to your package on line but you can’t remove anything. Just wait till normality returns...
-
Chris
(@ChrisPresslie) reported
from
Wednesfield, England
Thanks for being no help @virginmedia
-
George Kafetzis
(@Georgekafetzis) reported
from
Cheslyn Hay, England
@VirginMedia the worst customer service known to mankind. I do not know how they say in business.
-
Paul Rooney
(@Timtastic10IAR) reported
from
Rugeley, England
@virginmedia And down it goes again 😂
-
j7b7
(@Jeanybabesb) reported
from
Walsall Wood, England
Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2
-
Old and Gold
(@Joninwhite) reported
from
Wolverhampton, England
@wickwarwolf @btsport One hour and a half wait on the phone today to cancel sports package on Virgin Media. If I want to add it back on it would take 2 minutes online. #virginmedia
-
Chris
(@ChrisPresslie) reported
from
Wednesfield, England
If im hard wired and im port forwarding it should ******* work phoned up only to be told "oh we can't help with port forwarding" @virginmedia
-
Philip John 🇪🇺
(@something_phil) reported
from
Lichfield, England
There are going to be *weeks* of follow up at @virginmedia about how the hell they allowed their own status page to be tied to their infrastructure. Pretty useless if your status page goes down when you do.
-
Claire B 🙌🙌
(@KittykatClaire) reported
from
Willenhall, England
Oh No my internet isn't working and I only have a bit off data left. thank you @virginmedia its probably the worst time for you to break when we all have to stay in..
-
DJ Neil J Birmingham
(@djneiljbham) reported
from
Wednesfield, England
Loving all the people moaning their virgin media being down. Most being paid for by their parents! Stop moaning! Either they’ve had a major piece of equipment fail or they’ve been hacked. Be patient, and it will be sorted. Or move to another and only get slow 30mb broadband!
-
Simon Banks 🦁
(@sjbanks47) reported
from
Brownhills, England
@virginmedia once again your online service status tells me there are no known issues in our area. I call to report I still have the intermittent fault I have had for over a week and told there is a fault in the area which may not be fixed until 12th March.
-
Barry Williams
(@BarryWi32733397) reported
from
Hixon, England
@staffsbrewery @unicom @openreach I walked away from BT Infinity in my Hixon village as soon as Virgin Media was available the Service from BT was not good to say the least and i safe money with VM compared to my monthly charges from BT and Sky
-
Andy Collins
(@AndySnill) reported
from
Wolverhampton, England
@glesgapaul @virginmedia @IainDoesJokes @thewhitmore Yep I've never been one to let facts obscure a good joke!
-
Lysander
(@Lysander_16) reported
from
Wednesfield, England
@virginmedia For now everything seems to be okay. Just frustrating when you're trying to stream and the internet does down for 7 hours.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Carl
(@CP4573t5i543) reported
@virginmedia @Fifakill_ What you have outages every night at midnight? You'd think you'd notice that yourself and fix it?
-
MG
(@Gheevvala) reported
@virginmedia You’ve already got my correct contact details as I receive emails from you….how is a sorry going to help me connect to@my work servers?
-
Jo
(@Jo76657878Jo) reported
@Virginmedia i have tried to contact you but none of the robots can help me!
-
SOUK
(@techsmything) reported
@virginmedia @NetflixUK Switch to COMMUNITY FIBRE for a 900+ GB fiber broadband service to your homes for like £29 with 1 year contract. Virgin sucks!
-
Maureen Kelly
(@Maudie64x) reported
@virginmedia hi. Have been trying to contact you for days re moving home Please help
-
Chris 🇺🇦
(@kitto_13) reported
@virginmedia still without a remote after logging two complaints and being told twice it will be posted...how do I talk to someone who will actually resolve the issue??
-
✿ becca ✿
(@beccacingram) reported
@virginmedia Can you please confirm my address has been changed properly? Can you also confirm this person hasn't had my address added to their account? I've sent a complaint to the ICO as well, as you guys have been unable to fix the problem.
-
Earth Extremities
(@Earth_Extreme) reported
@virginmedia The service status update says: There's a broadband issue. We hope to fix this by 22 February at 15:00. 15:00 hrs turnaround is ridiculous to be honest as so many are working from home and are unable to do their work.
-
Richard
(@HardlyBespoke) reported
@virginmedia your customer service is truly disgusting. What an absolute abomination. Constantly lied to! Constantly changing things without letting me know anything, but lying just enough so I don’t cancel my installation and go elsewhere.
-
Ellie Carter
(@elcartz) reported
@virginmedia hi, it’s not letting me login to get #o2priority why is this please?