Virgin Media outages and service status in Cannock Chase, England

Problems in the last 24 hours in Cannock Chase, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cannock Chase, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cannock Chase, England

The most recent Virgin Media outage reports came from the following cities: Wolverhampton, Stafford, Walsall, Cannock, Burntwood, Sutton Coldfield, and Bilston.

City	Problem Type	Report Time
Wolverhampton	Wi-fi	4 hours ago
Stafford	TV	2 days ago
Walsall	TV	4 days ago
Stafford	TV	5 days ago
Cannock	TV	6 days ago
Burntwood	Internet	10 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Cannock Chase, England

Latest outage, problems and issue reports in Cannock Chase and nearby locations:

• 
  Trickie Dickie (@NickHickey84) reported 25 seconds ago from Bradmore, England

  @virginmedia a customer of yours for years. Had a cpi increase letter to say leave with out penalty. Competitor massively cheaper than you for faster speeds. Only to be told by a colleague I have to pay £110 to leave today?

• 
  El 👸🏻 (@byellielouise) reported 52 seconds ago from Colwich, England

  @virginmedia No they didn’t. Seeing as I can’t get the issue sorted with yourselves I will be contacting my bank and instructing them not to take any payments from you via direct debit

• 
  Steve Wiley (@S_Wiley303) reported 4 minutes ago from Walsall Wood, England

  @virginmedia you inform me that unless I swap the sim in my phone I will lose the service in 18 days ,you have not sent me a sim ,and your text system is rubbish :enter the 65 letter of your security code ,what ?,you haven’t sent me a sim

• 
  Marcos Clowes FCILT (@MarcosJimClowes) reported 6 minutes ago from Stafford, England

  @virginmedia I’ve been through all of that. A totally useless service. I’ve asked to be mailed an account password. So I need to wait for that as they told me no other way to help.

• 
  For my Family🖤 (@SummayahMuslima) reported 8 minutes ago from Wolverhampton, England

  @virginmedia the Internet this covid lockdown xmas holiday has been appalling, service is terrible @VMSolutions_

• 
  Dawnie (@Dawn08503854) reported 14 minutes ago from Wednesfield, England

  @virginmedia my TV has been off since 4pm no picture but sound can get tv guide etc on no problems. done all the usual restart check leads and can't get it back on.

• 
  Phil Campbell (@PhilCampbell_) reported 17 minutes ago from Willenhall, England

  Sick to death of the UK's shittest broadband @virginmedia Every night it goes off after midnight. What a Total package of **** you get with this company! 🤬 #virginmedia #broadband

• 
  Stu99746 (@stu99746) reported 18 minutes ago from Wolverhampton, England

  @virginmedia internet down since 2120pm WV6 postcode. Any ETA VM?

• 
  AJKearney (@aquaticsmum64) reported 20 minutes ago from Aldridge, England

  Hey @virginmedia Had a contract with you for years but the TV service is terrible. Called to sort - gave details including PW for account via auto system (all correct). Person said the name on my AC is different??? My bill is in my name! Left hanging on for 28 mins then cut off!

• 
  Stephen Luckett (@Steveluckett) reported 22 minutes ago from Codsall, England

  @virginmedia do you have anyone I can physically go and see about a complaint as this has reached new levels of terrible service!?

• 
  loc (@LEE__83_) reported 27 minutes ago from Wednesfield, England

  Love having my appointment for internet with @virginmedia cancelled without being told why and the promised phone call to sort out the issue not happen. Great service

• 
  iamscorchy (@iamscorchy) reported 28 minutes ago from Wednesfield, England

  @virginmedia No it doesn't feel hot it randomly starts the fan really loud and doesn't stop its on top of a cupboard not close to any walls ect it's cleaned still have the problem at least twice a week

• 
  James Rogers (@JWRogers82) reported 28 minutes ago from Perton, England

  @virginmedia by sport one channel not working I’ve rebooted the box and still not getting any signal but all the other by channels are working what’s going on 🤬🤬

• 
  Chris Burden (@WulfrunianChris) reported 29 minutes ago from Wednesfield, England

  My contract with Virgin Media has run out and they want to up my contract price by DOUBLE. When I rang up to cancel I expected them to offer me a better deal and they were just Ok bye.

• 
  El 👸🏻 (@byellielouise) reported 30 minutes ago from Colwich, England

  @virginmedia I have also tried the text service, and have been waiting an hour and a half for someone to answer. I have tried the options it gives in the meantime which redirect to the website which still doesn’t answer my query

• 
  Kymberlilly :-) (@Kimmi_Mmm) reported 44 minutes ago from Wednesfield, England

  @virginmedia no internet still!!! just wondering if in virgin town 24 hours actually means 1-2 weeks 🤔you are sending a new router out when that is not the problem and said itll be here in 3-5 working days but will be monday?Does anyone in your company know how to count?

• 
  G 🇯🇲 (@ethnicalien) reported 45 minutes ago from Wolverhampton, England

  @virginmedia Not at the moment no but it's a common issue👀

• 
  WalsallMatt #76TottersLane (@walsallmatt) reported 51 minutes ago from Walsall Wood, England

  DEAR VIRGIN MEDIA! SORT YOUR **** OUT YOU BUNCH OF TOSS RAGS!!!!

• 
  Steve Re-cycle (@poole_ste) reported 52 minutes ago from Wolverhampton, England

  @virginmedia I also asked to be put through to complaints as I have done before and then the phone goes dead. I have been so reliant on my old number sick older members of family in times of great stress #help

• 
  Steve Galloway (@jedimasterob1) reported 53 minutes ago from Wolverhampton, England

  @virginmedia Yes, it has since been resolved. This is not the first time I’ve had this issue and frequently not getting the speeds I am paying for. Not your happiest customer by any stretch of the imagination!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hibernian (@EmbrayHotay) reported 9 minutes ago

  Virgin Media shyte TV is a joke. You'd be convinced the issue was Elon Musk, and not the beheading.

• 
  Sam Rees (@SamReesO) reported 13 minutes ago

  @virginmedia @fluffybubbles73 Your poor customer care team - can yiu help with that? Bring it back to the UK and provide full training and tools to do their job?

• 
  Geoff Naylor (@geofn3751) reported 14 minutes ago

  @virginmedia intermittent broadband service in our area for the past week, told it will take another week to fix. Want to change service provider but told must pay a penalty for early termination (for a service they are unable to provide?). Great customer service.

• 
  Andy Golds (@andyg81) reported 17 minutes ago

  @virginmedia yet another broadband fault in de7 area ! Utter joke ….. time to cancel everything and move away after 20 years of being a customer

• 
  TheSpoopyGamer (@DomWarr) reported 18 minutes ago

  Isnt it insane how **** @virginmedia are as a company and how nothing gets done about it @Ofcom

• 
  Ste (@SteT238) reported 19 minutes ago

  @virginmedia The first engineer cleared errors off the hub then requested the underground engineer to attend who then replaced the cable underground to the property. Our next door neighbour has also reported the same issue.

• 
  Sekret Machines (@privatepilotuk) reported 20 minutes ago

  @O2 Absolutely hate signing in now with @virginmedia and @O2 Change it back, it's awful and so problematic. Bunch of garbage. Makes me hate the whole thing now Fire your developers

• 
  Keith A Pearson (@keithapearson) reported 21 minutes ago

  @virginmedia Still waiting on your chat agent - to say he/she is incompetent would be the mother of all understatements. And yes, I've tried calling in the past, and that experience was so frustratingly pointless that I'm never trying again.

• 
  Fpity (@Fpityyyy) reported 22 minutes ago

  @SnapeBS @Slugy__ @virginmedia get off virgin lad its the worst provider for cod ur handi cappin urself i was on it i get 28 ping i switch provider im on 6ms

• 
  Hugh Terry 💙 (@Hugorelly) reported 24 minutes ago

  I'm sorry but I can't seem to pick up @rewindtvuk via @virginmedia 😒 Could you fix it for me please?