Virgin Media

Virgin Media Outage Report in Cannock Chase, Staffordshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cannock Chase, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cannock Chase and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cannock Chase, Staffordshire, England 01/15/2025 10:25

January 15: Problems at Virgin Media

Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Cannock Chase, Staffordshire, England

The most recent Virgin Media outage reports came from the following cities: Wolverhampton, Cannock, Stafford, Lichfield, Walsall and Sutton Coldfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomWolverhampton E-mail
United KingdomWolverhampton Internet
United KingdomWolverhampton Internet
United KingdomCannock Phone
United KingdomWolverhampton Internet
United KingdomWolverhampton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cannock Chase, England

Latest outage, problems and issue reports in Cannock Chase and nearby locations:

  • LordBeerHunter LordBeerHunter 🇪🇺 (@LordBeerHunter) reported from Stafford, England

    Here we go again @virginmedia, no WiFi randomly again! Although hardly ransom, it's a regular occurance. About time to stopped charging until you can provide a 24/7 service.

  • ChanEk81 Chan Ekanayake (@ChanEk81) reported from Stafford, England

    @TrekinTech @virginmedia I gave up with Virgin media router after so many of these. It’s is single handedly the worst WiFi router man (or woman or it) has ever invented. But it’s a pretty ok modem TBF..

  • Jeanybabesb j7b7 (@Jeanybabesb) reported from Walsall Wood, England

    Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2

  • EmzeeJaye Emily-jaye collins. (@EmzeeJaye) reported from Stafford, England

    @virginmedia all of yesterday and still today I have no internet. It's been switched off, reset etc. Last month I went nearly a week without service. This needs resolving or I'm leaving.

  • WieMenHo Wie-Men Ho (@WieMenHo) reported from Lichfield, England

    Not surprised re @virginmedia especially on the TV side - my issues remain unresolved following my attempts to reduce my tv package without being given the assurances or certainty of what channels would actually be removed and what would remain!

  • Georgekafetzis George Kafetzis (@Georgekafetzis) reported from Cheslyn Hay, England

    @VirginMedia the worst customer service known to mankind. I do not know how they say in business.

  • EmzeeJaye Emily-jaye collins. (@EmzeeJaye) reported from Stafford, England

    @virginmedia I've already checked and there is no reported issues in my area.

  • miyajhay9 miya (@miyajhay9) reported from Wolverhampton, England

    @virginmedia I’m tired of shocking connection. I’m working from home and I need a stable internet connection, not one that keeps cutting out ever few minutes. You’re happy to take our money every month but whenever I call you never fix it

  • ChrisPresslie Chris (@ChrisPresslie) reported from Wednesfield, England

    Ive im hard wired and im port forwarding it should ******* work phoned up only to be told "oh we can't help with port forwarding" @virginmedia

  • WieMenHo Wie-Men Ho (@WieMenHo) reported from Lichfield, England

    Shocking telephone service @virginmedia - want to reduce my TV package. Don’t want movies or BT sports any more. Can’t tell me what package I would move on to. Whether I lose any other channels or even if I lose HD channels.

  • Joninwhite Old and Gold (@Joninwhite) reported from Wolverhampton, England

    @wickwarwolf @btsport One hour and a half wait on the phone today to cancel sports package on Virgin Media. If I want to add it back on it would take 2 minutes online. #virginmedia

  • matthewaucote matthew aucote (@matthewaucote) reported from Lichfield, England

    @virginmedia Broadband been down all morning in Lichfiled area any idea of issue or timescale

  • ChrisPresslie Chris (@ChrisPresslie) reported from Wednesfield, England

    Thanks for being no help @virginmedia

  • ChrisPresslie Chris (@ChrisPresslie) reported from Wednesfield, England

    If im hard wired and im port forwarding it should ******* work phoned up only to be told "oh we can't help with port forwarding" @virginmedia

  • Lysander_16 Lysander (@Lysander_16) reported from Wednesfield, England

    @virginmedia For now everything seems to be okay. Just frustrating when you're trying to stream and the internet does down for 7 hours.

  • KittykatClaire Claire B 🙌🙌 (@KittykatClaire) reported from Willenhall, England

    Oh No my internet isn't working and I only have a bit off data left. thank you @virginmedia its probably the worst time for you to break when we all have to stay in..

  • BarryWi32733397 Barry Williams (@BarryWi32733397) reported from Hixon, England

    @staffsbrewery @unicom @openreach I walked away from BT Infinity in my Hixon village as soon as Virgin Media was available the Service from BT was not good to say the least and i safe money with VM compared to my monthly charges from BT and Sky

  • WieMenHo Wie-Men Ho (@WieMenHo) reported from Lichfield, England

    @virginmedia Again, why is it so complicated. Designed to frustrate the customer and so they stick with the more expensive package. Your team member could not understand my basic request, which is very concerning. Listen back to the call. Play it to @ofcom they have my consent to listen to it

  • GiLESzzzzz john giles (@GiLESzzzzz) reported from Walsall Wood, England

    @virginmedia I also have been trying do do live chat but that doesn't work either

  • sjbanks47 Simon Banks 🦁 (@sjbanks47) reported from Brownhills, England

    @virginmedia once again your online service status tells me there are no known issues in our area. I call to report I still have the intermittent fault I have had for over a week and told there is a fault in the area which may not be fixed until 12th March.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AgagahQueen Gifty Agagah (@AgagahQueen) reported

    @virginmedia can you please confirm we'll all get compensated at least for Tuesday's Outage?

  • Grievsy15 Kevin Grieve (@Grievsy15) reported

    @virginmedia @HISTORYUK ....your **** equipment will be in the bin. **** excuse for a company with **** bot style customer service.

  • ebushell8 Izzie d (@ebushell8) reported

    @virginmedia I spent 3 hours dealing with customer services yesterday, absolutely useless.

  • MadameTrashheap MadameWTAFHeap 🇺🇦🕷 (@MadameTrashheap) reported

    @virginmedia According to messages and team it's "an area issue". Tried to book another tech but was cancelled as "major outage in area" i March. About to move providers as all I get are excuses and apologies

  • davidedmunds David Edmunds (@davidedmunds) reported

    @virginmedia I had a new 360 box to try and fix the audio sync issues that I have had for 18months, guess what....no still the same problem, I have just trued to talk to someone on your chat feature but it is as ever always busy. Can I book an engineer through you on here? Fed up

  • Grievsy15 Kevin Grieve (@Grievsy15) reported

    @virginmedia @HISTORYUK And don't bother replying asking if I've sent the service checker 🤬

  • MadameTrashheap MadameWTAFHeap 🇺🇦🕷 (@MadameTrashheap) reported

    @virginmedia I went through the process of a technician assessing connection back in January this year, worked for a few days then have been issues ever since.

  • gingersoutham92 Christopher Southam (@gingersoutham92) reported

    @virginmedia Hii I’ve being having issues for a few days now where my internet is either completely off or keeps turning on & off.

  • sharon42409998 sharon (@sharon42409998) reported

    @virginmedia All ready reported the problem. Can you please tell me when the broadband will be working???

  • TeddiesAndCakes TeddiesAndCakes (@TeddiesAndCakes) reported

    @daniel_guta @virginmedia @NatGeoUK Literally. We left talk talk because of issues like this and now virgin are doing this bs.