Virgin Media outages and service status in Wythall, England
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Full Outage Map
- Virgin Media generated 7 outage signals in the last 24 hours around Wythall, including 7 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received May 31, 12:00 AM GMT+1.
- Internet (48%)
- TV (26%)
- Wi-fi (16%)
- E-mail (5%)
- Total Blackout (4%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wythall, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wythall, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Wythall, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Oldbury, Solihull, Redditch, Henley in Arden, Dudley, West Bromwich, Smethwick, Brierley Hill, Tipton, Stourbridge, Bromsgrove, Kingswinford, and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Internet | 8 hours ago |
|
Birmingham
|
Internet | 9 hours ago |
|
Birmingham
|
Internet | 10 hours ago |
|
Oldbury
|
Internet | 15 hours ago |
|
Birmingham
|
Wi-fi | 16 hours ago |
|
Birmingham
|
Internet | 17 hours ago |
Nearby cities with recent reports
45 recent signals
9 recent signals
3 recent signals
2 recent signals
2 recent signals
Community Discussion
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Virgin Media Issues Reports Near Wythall, England
Latest outage, problems and issue reports in Wythall and nearby locations:
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Satish Danny Paul (@________Danny) reported from West Bromwich, England@virginmedia I called cust serv today after logging complaint on 26th Nov and hearing nothing back. cust serv asked me to request my data and voice calls. listen to it myself and then send proof of being missold a contract/virgin error, so virgin can then resolve the matter and complaint
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Martin Price (@mrmjprice) reported from Birmingham, England@virginmedia I have been but they couldn’t get a good-enough price and directed me to the self-service page but I get “customer-exclusion” at the end of the URL which tells me to use chat.
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Clare (@meclareyb) reported from Birmingham, EnglandVery pleased to publicly announce we are leaving virgin media. I have never known such a diabolical internet service - current situation our 100mb per whatever it is means our internet is unstable for any zoom session. Utterly ridiculous. Hoorah for us 🙌🏻
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Steve Lees (@measlewolf) reported from Dudley, England@virginmedia Yes, the fault dates back from the 25th August and hopefully a fix will be made tomorrow, if not an engineer is booked for next week. When I finally got through the team were very helpful
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Brian Cape (@BrianMCape) reported from Birmingham, England@virginmedia No. Already done it about 7 times without any luck. I refuse to waste more hours in queues, only to rehash my issues to another anonymous operator. I've been assured that this is in the hands of a named handler, who didn't call me back as promised and is ignoring my emails. Fail
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Stuart McCullagh (@stumccullagh) reported from Solihull, EnglandNot only did I have to go out to watch the football because Sky Sports doesn’t work BBC has gone down so can’t even watch MOTD thanks @virginmedia
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Brian Cape (@BrianMCape) reported from West Bromwich, England@virginmedia Just to let you know, I've taken the time to write out another complaint via the link. I've submitted and it says 'nothing to see here'. The link says response within 7 days, and the submission says 28 days, and then my portal says I haven't raised a complaint. ANOTHER FAIL
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MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported from Birmingham, England@virginmedia Async live chat (WhatsApp) sucks as you let me text you with a problem, let it sit for hours, then close it down if I don’t reply within 5 mins and repeat. I’ll just ignore all the comms.
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Jot Shoker (@jot_shoker) reported from West Bromwich, EnglandI purchased @virginmedia high speed wifi but they are not giving a proper service We are totally frustrated
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Stephen Bennett (@Stephen12857059) reported from Birmingham, England@virginmedia Nobody has called me and the WhatsApp chat is very frustrating and not dealing with the issue. This is very simple, I was sent contract paperwork with an agreed monthly fee of £86.75. Why have I paid two months of excessively higher payments. I should have left VM
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shanny C 🌹 (@_shannonC) reported from Solihull, England@LenFPS @virginmedia they don’t care. it only happens 7pm onwards but will happen until the next morning so I can’t stream or anything. and they’re telling me to write on a forum as if that will fix it😤
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Stuart McCullagh (@stumccullagh) reported from Solihull, EnglandThe problem in my area B37 has been happening for over a week can’t watch any TV now @virginmedia over £100 a month!! Plus I’ve been waiting 2 years for an internet booster
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W1LKO (@Wilkomania1984) reported from Stoke, England@virginmedia Your customer services are useless!!!!!! 😡😡😡
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Lil (@_lilymarsden) reported from Dudley, England@virginmedia Hi John, my wifi has gone down 4 times since last night, we’ve reset it on the box twice this morning alone and it still keeps dropping … can’t get through to anyone on the phone and website says they won’t send anyone out for another 24 hours and only if the wifi stays down ???
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Stephen Bennett (@Stephen12857059) reported from Birmingham, England@virginmedia I called 150 today to speak to a Supervisor regarding my bill. I was told I would receive a call within the hour. NOTHING. I agreed a contract 18/8/22 and the last two payments have been £65 & £75 more than agreed. This is shocking customer care and service.
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Susan Johnson (@SusieWJr) reported from Dudley, England@virginmedia broadband down in my area. I pay nearly £100 pm for this ****. Time for a change I think 🤔
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Beard Punk (@BeardPunk) reported from Birmingham, England@virginmedia Hi. The team have also said that the issue isn’t resolved though? Everything has been reset multiple times this morning and still the same issue.
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Yvonne 💙 (@Momrocks50) reported from Birmingham, EnglandExcuse me we pay enough for a "cough" service where is it? #virginmedia
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Stuart McCullagh (@stumccullagh) reported from Solihull, England@virginmedia how can i speak to someone about my MOBILE account? my password doesn't work & your telling me my moms maiden name isnt correct!
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Evan Davis (@EvanD) reported from Birmingham, England@virginmedia Yes I’ve done that. My connection drops out for a minute or so every 30-60 mins. Hard to replicate. My account has notes regarding the reason why the credit was given last time. Ideally I don’t want to wait so long for the same issue to be fixed.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ana Atkinson (@Ana1Atkinson) reported@virginmedia These problems have been on & off since Thursday. Will we get compensated & will Virgin issue a statement to their customers to let us know what is going on? It seems like you have serious problems & just keep saying it will be fixed in 24 hrs. I have no landline, tv or internet
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LegendlKiller2k ™⚪ (@legendkiller2k8) reported@HarryZiman @OliverGMcManus @virginmedia Virgin Media use their own network.
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DAVID BUNTING (@DBPV80) reported@EdwardJDavey I watch it free on Virgin Media who are allowing free access to finals. Last final. But there are bigger issues in the country! You are just a poodle for the PM!
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CarryOnGemma (@CarryOnGemma) reported@virginmedia this has gone beyond the pale now. You already know all the issues my dad and I have had for, well, weeks now. Dad had all his recordings deleted and now his new recordings are recording and now, when he’s watched part of something he can’t go back and watch it because it says the recording has failed. This has happened on every recording. It seems to record fine then changes to failed. Get this sorted and get the broadband sorted. How @Ofcom isn’t all over this I don’t know. Pushing people to take the V6 and then a year later this happens. Shocking.
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Jeannie (@jeanniecorby) reported@virginmedia hey team, any idea when the issues in EX3 / Exeter area will be fixed? Currently have an outage 😭
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john campbell (@John_M_Campbell) reported@virginmedia any idea why you cancelled my subscription last night at midnight when I renewed my contract a fortnight ago? Terrible service here, get it sorted!
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Mark Sutherland * (@markenello) reported@MattyBeer @virginmedia Its broadband and TV but I've had more than enough of the terrible service
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Steve Murray Music (@smurraycomposer) reported@virginmedia Sent an email ad for Wifi Pods. Clicked the link — can't buy one. Googled it — same issue. You're actively losing sales from your own marketing. Someone needs to audit your funnels urgently - you're losing money.
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Joy Harris (@bengalisgirl) reported@virginmedia Disgusting service down again tonight message on TV screen saying Network Out Of Range !
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megb (@Gbarch1) reported@virginmedia Ok, how about replying to my many messages? We are close to the 48 hour compensation deadline for loss of service and with an apparent 'fix' planned for Monday at 12 you are going to owe alot of people.