Virgin Media Outage Report in Wythall, Worcestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wythall, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wythall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wythall, Worcestershire, England
The most recent Virgin Media outage reports came from the following cities: Dudley, Birmingham, West Bromwich, Stourbridge, Solihull, Bromsgrove, Oldbury, Redditch, Halesowen, Brierley Hill and Smethwick.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Wi-fi | |
| Dudley |
Phone | |
| Birmingham |
Internet | |
| West Bromwich |
Total Blackout | |
| Birmingham |
Wi-fi | |
| Birmingham |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Wythall, England
Latest outage, problems and issue reports in Wythall and nearby locations:
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Aaron
(@AaronAlluyn) reported
from
Birmingham, England
@virginmedia @itsonlymegs virgin says tv had issues but nothing about internet.. Our internet has been unusable all week, I've been unable to attend any work meetings due to the extremely poor internet quality.. So what's up with that, whole week of trouble but guess I'll just pay as usual..
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Steve Penn
(@pennwba) reported
from
West Bromwich, England
@virginmedia Thank you. Never for one minute did I think he was from Virgin Media. He ended up after 7 minutes saying he'd cut off my Internet for 21 days. Thought I'd let you know as he's using your name
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claire smith
(@clairado77) reported
from
West Bromwich, England
@vmbusiness internet is down but have wifi? Business name C D Morris & Sons ltd, 97 Kent road, Wednesbury, Ws10 0sy
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Cara
(@Cara_L_RN) reported
from
Dudley, England
@virginmedia Just being able to access pages for support and settings etc. lots of “oops” errors and not loading. This is a small issue, speeds around the house are not good either. Disappointing.
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Daz (Oaky) Holdcroft
(@dazholdcroft1) reported
from
West Bromwich, England
@virginmedia Well if it’s so far taken 5 years I’d say it’s never going to happen surly
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Clare
(@meclareyb) reported
from
Birmingham, England
Very pleased to publicly announce we are leaving virgin media. I have never known such a diabolical internet service - current situation our 100mb per whatever it is means our internet is unstable for any zoom session. Utterly ridiculous. Hoorah for us 🙌🏻
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Cara
(@Cara_L_RN) reported
from
Dudley, England
@virginmedia I’ve been back as a customer with you for only 1 week, and already a multitude of issues. Currently, the absolute dysfunction of your app and website meaning I can’t access anything. Not even to find a number to call. #frustrated
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
£117 a month & @virginmedia down again plus still haven’t had my booster I was promised in Feb 21 & June 22
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia Postcode was entered and I was logged in. Running a test reported no problem.
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Aqeel Butt
(@akz147) reported
from
Birmingham, England
@virginmedia here’s my complaint reference .. C-280522210 .. let me know how much of a shite you still don’t give.. you over charged me again after telling me you’re not.. you’re worse the @BorisJohnson #broadband #virginmedia
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Riz 🌹🇬🇧
(@___Mezzala) reported
from
Birmingham, England
CANNOT WAIT until we leave @VirginMedia in a few months time. Non stop internet issues for months now. I’d urge everyone to swerve Virgin Media. Better companies out there who do more and cost less.
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Steve Penn
(@pennwba) reported
from
West Bromwich, England
@virginmedia I had a call today from a man pretending to be from & trying to sell VM service. He got increasingly rude & aggressive when I said not interested. I'm sure he wasn't from Virgin Media but if you'd like the number he called from I will happily send it to you.
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia our broadband is down flashing green light. The service page has a fault shown but check status says its working fine. You need diagnostics for your diagnostics...
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Neil A
(@Neil982) reported
from
Birmingham, England
@virginmedia hi Virgin, I've come to the end of my 18 month broadband/TV contract and I'd like to cancel please. How do I go about that? Thank you.
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Riz 🌹🇬🇧
(@___Mezzala) reported
from
Birmingham, England
@AGJ27_ @TwiitterJo @virginmedia Ours has gone down… Again. The 5th time this evening. I’ve had enough of this ****. Genuinely can’t wait to leave. Never experienced such awful service in my life.
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Lil
(@_lilymarsden) reported
from
Dudley, England
@virginmedia Hi John, my wifi has gone down 4 times since last night, we’ve reset it on the box twice this morning alone and it still keeps dropping … can’t get through to anyone on the phone and website says they won’t send anyone out for another 24 hours and only if the wifi stays down ???
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claire smith
(@clairado77) reported
from
West Bromwich, England
@vmbusiness our internet is down but we have wifi? No sky catchup. What’s going on?
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W1NGNUT
(@Rob_Hicks) reported
from
Birmingham, England
@virginmedia Doesn't matter now, we've terminated the contract and joined Three home broadband. I just think it's disgusting that a customer of over 10 years doesn't get offered a deal as good as a new customer.
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R Joberns
(@rjoberns) reported
from
Halesowen, England
@virginmedia service status checker ……… nope, That’s not working either
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Clare
(@meclareyb) reported
from
Birmingham, England
@virginmedia you claim we get 100 whatever’s per second. So tell me. Why my internet doesn’t work. I can’t stay on a zoom as my “internet is unstable” and live tv “jumps” not streams. You sent somebody to resolve last time. It’s now repeated this behaviour again. Why do that?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Olivia Petter
(@Oliviapetter1) reported
@virginmedia still no wifi box -- Yodel couldn't deliver it to the newsagent because the newsagent doesn't accept Yodel deliveries. Yodel said they had to send it back to you, which takes 5-7 days. Spoke to someone who said they were ordering new box but no confirmation. Pls help
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Darren Marlow
(@DMFurnishings) reported
@virginmedia Complaint logged 15-11-22 FOR 0027 09 717. Told call back within week. Still nothing!Emailed complaint to follow (as advised on phone!)on 22-11-22. Ref - C-2211221839. Received a reply on 24-11-22 which was a ridiculous response and highlighted that had not been read properly.
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DarthVonKrome
(@KromeVon) reported
@virginmedia hey, any idea when you guys will fix myvirginmedia accounts? Broken for over a year, bills never showing, can't update my phone number, can't pay anything, 80% of menus just lead to error pages. Who did the site for you guys, two toddlers with a stick?
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Joji
(@jojizaidi) reported
@virginmedia worst customer service I have ever experienced. Been trying to cancel an order for 2 weeks now. Customer support transfers call and then either just hangup on you or transfer you to someone else.
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Aaron Cornish 🏳️🌈
(@aaroncornish) reported
@chrispm87 @virginmedia Properly hateful company. Annoyingly we can only get 3mb from any BT delivered service. No idea why as we are in the middle of Salford and there are fibre street boxes everywhere. Might have to stick a Starlink dish on the roof.
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ST
(@TaylorSkegham) reported
iPhone 14 Pro Max should finally arrive this week! @virginmedia Don’t let me down again please🙏🤞
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Hannah Lambert
(@han_lambx) reported
@virginmedia the second broadband outage in my area in the space of a couple of months, I need the broadband for work and can’t seem to speak to a human about when it will be fixed
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Caroldavies
(@Caroldav0117) reported
@virginmedia This number you have provided is not accepting text messages as you advised! Please contact your accounts team to terminate my account! @Ofcom
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Derek McIntyre 💙🏴🇪🇺🇺🇦😷
(@DerekMcIntyre72) reported
@virginmedia Why when I contact your people and say the problem I have with your system is “it keeps LOOSING SIGNAL”, yet you insist I have a problem with download speed - which I do not. It is lack of Wi-Fi consistent sustainable connections. Poor service
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Claire mc
(@Clairem30183377) reported
@virginmedia Totally shocking had zero wifi for well over 48 hours been hung up on SEVEN times??? I work from home you are going to get me sacked!! Please HELP!!!