Virgin Media Outage Report in Wythall, Worcestershire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wythall, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wythall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (41%)
-
TV (30%)
-
Wi-fi (11%)
-
Total Blackout (10%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Wythall, Worcestershire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, West Bromwich, Oldbury, Halesowen, Redditch, Stourbridge, Brierley Hill, Astwood Bank, Dudley, Wednesbury, Solihull, Kingswinford, Rowley Regis and Smethwick.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wythall, England
Latest outage, problems and issue reports in Wythall and nearby locations:
-
Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
I seem to speak to @virginmedia more than I do my kids , been on hold for just the 54mins now regarding the fast speed broadband i pay for but never get!
-
Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia internet down again 6 days in a row now!
-
Bönes Esq.
(@bonesjones) reported
from
Dudley, England
@thesturge @bt_uk @virginmedia We dumped them 18 months ago, it was a nightmare. Good riddance to bad (very expensive) rubbish.
-
Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia i give up now can't get through no broadband yet again I want my contract cancelled I'm paying for a service I never get! Will someone contact me I'm cancelling my direct debit not getting a penny more off me until i get broadband!
-
Mr Smith
(@smithy653) reported
from
Birmingham, England
@virginmedia Yes the problem has been ongoing for the last 2 weeks
-
Jaymini Desai
(@JayminiDesai) reported
from
Solihull, England
@virginmedia am struggling to get through to anyone at virgin. It’s ridiculous. You have sent my SIM card to my old address and now I can not retrieve it or get in contact with you m. 2 hours on hold to be cut off. Messaged on chat and no response. Help!!!!!
-
Sue Hartley RGN 🌈
(@Happysmiler64) reported
from
Solihull, England
@virginmedia is it possible that I will actually speak to someone about my woeful service. Have been waiting 38 minutes so far. #frustratedNHSworker
-
Liam
(@jonesl90) reported
from
Halesowen, England
@virginmedia hi, our v6 box keeps freezing/rebooting and having issues with recordings where they freeze and have to turn it off and restart it before it works again. Hard reset done tonight we couldn’t even turn box off using remote. Can you help please?
-
nicola titley
(@nickit81) reported
from
West Bromwich, England
@virginmedia why am I not getting any help for the past 4 weeks for intermittent broadband when I call all I get is monitor for the next 24 hours I am getting no help whatsoever but you will want me to pay my bill on time your service and customer service is disgusting
-
james avfc
(@jamesgrvilla) reported
from
Birmingham, England
Oh what a surprise @virginmedia is down again 😡
-
Ian Dodd
(@VINCIFMIanD) reported
from
Bromsgrove, England
@virginmedia There seems to be an issue with your WiFi in Perton (Wolverhampton WV6). The problem has gone from intermittent, to no reception at all.
-
Mr Smith
(@smithy653) reported
from
Birmingham, England
@virginmedia It says no known issue but the faults intermittent
-
Mr Smith
(@smithy653) reported
from
Birmingham, England
@virginmedia I have says no issues but it’s intermittent
-
SueD
(@SusanDaisley) reported
from
Birmingham, England
@virginmedia I’ve been trying to get through to customer services for 20 mins and got cut off, now 35 mins. Is there anyone there?
-
rachel manning
(@rachel_manning1) reported
from
Solihull, England
@virginmedia I switched my phone sim as instructed 2 days ago and I still can't receive calls. I've been on hold with customer services for 45 mins. Can u help please?
-
Ian Aspley
(@idaspley) reported
from
Halesowen, England
@virginmedia taking a long time to answer got an issue that needs to be resolved over the phone
-
james avfc
(@jamesgrvilla) reported
from
Birmingham, England
@virginmedia could someone please get in touch with me as our broadband is going down at least every other day and it’s not good enough
-
Shajidur Rahman
(@ShazRahman30) reported
from
Birmingham, England
Can't believe it @virginmedia is down for the biggest match of the season for me. The championship final between Fulham and Brentford. What do I do?
-
Keats
(@GameAndClay) reported
from
Dudley, England
@virginmedia Thanks Virgin, it’s been emotional to say the least, I think Vouchers are a good way to say sorry @virginmedia as a new customer it says you value the trust i can put in to our future relationship. Thoughts?
-
J. Paul Murdock
(@jpaulmurdock) reported
from
Dudley, England
@virginmedia Was going to ask what problem was with your TV service in Wall Heath, West Mids. But looks like large swathes of country is down. Error code W02 doesnt mean anything. (Can't your service cope with warm weather?) No hope of watching @GreggAWallace and Masterchef Final
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Mel Sharpe
(@MelSharpe1) reported
@virginmedia Not till tomorrow afternoon Hope you cancel my bill this month. Terrible service . I need my internet to work some people work on a Sunday
-
Tamas Toth
(@DaydreamPainter) reported
@virginmedia They don’t do any checks. Your call centre staff is trained to get rid of customers so they don’t reach the managers or file a complaint. I’ve recorded them lying.
-
Tamas Toth
(@DaydreamPainter) reported
@virginmedia I have a 350mb broadband subscription that I couldn’t use since December. I’ve tried all the different possibilities to contact someone who can actually look into this problem, but no one gave an explanation or solved the problem. Yet they treated as resolved and started billing.
-
Tamas Toth
(@DaydreamPainter) reported
@virginmedia Call?! You must be joking. The last time I have called I requested to talk to a manager. The call centre clerk have promised me refund and a call back from a manager within two hours. I’m still waiting for that call. I have also filed a few complaints and no actual resolution.
-
Sam BG
(@SamBrendonGreen) reported
@virginmedia Okay thanks. So no resolution of the issue but I can write a complaint. Decent service
-
Dave Howarth
(@DaveHowarth83) reported
@virginmedia Yeah there was, estimated time of 5am fix. Someone really needs to sort this out, when the goes, which is too often, there are a lot of people affected. It’s just getting silly now.
-
Gentzwavy
(@gentzwavy) reported
@SkyHelpTeam Your no help at all. I still can't access the my sky app. Then when I speak you idiots you give generic answers cannot wait to leave you and join @virginmedia. You literally have the worst customer service. All you do is ask people to inbox you. And you don't help
-
Bota
(@BotaF12016) reported
@virginmedia why virgin on Twitter please..you were not able to help at all no matter what I ask. who is the CEO please..I do hope you know your CEO?
-
Peter Freeth
(@genius_learning) reported
@virginmedia I posted on Wednesday 24th. 3 general members have replied. No-one from VM has replied. The problem is ongoing. Error rate is over 150000 errors per channel. Packet loss is over 40%.
-
Arieh Miller
(@AriehMiller) reported
@virginmedia Yeh, I've booked an engineer. Seems the key is to call 3 times for the same issue.