Virgin Media Outage Report in Wythall, Worcestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wythall, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wythall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 01: Problems at Virgin Media
Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Wythall, Worcestershire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Redditch, Oldbury, Smethwick, Wednesbury, Halesowen, Solihull, West Bromwich, Brierley Hill, Dudley and Kingswinford.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wythall, England
Latest outage, problems and issue reports in Wythall and nearby locations:
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Verinderpal
(@VinCheema) reported
from
Birmingham, England
Broadband down @virginmedia been about 20 mins on hold and still waiting #CustomerServiceWeek
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Sharon Baker
(@DixeyBaker) reported
from
Birmingham, England
@virginmedia Broken again this morning after being ok eventually yesterday - managed to get through on the phones as it's still early - they are now checking and its been escalated and an engineer booked for Monday - progress of sorts!
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mo4g
(@mo4g_777) reported
from
West Bromwich, England
@virginmedia sick to death of constant issues with your phone line perry barr - i nighthawk leave and go to bt
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Jack Turley
(@mastergamelad) reported
from
Dudley, England
@virginmedia You're call centers are terrible. Just got hung up on. having miss calls and rmails about "money i owe" which i do not. get back to me asap.
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Justin Osborne
(@O5BORNE) reported
from
Dudley, England
@virginmedia Yes,rebooted hub plenty of times. Lights flashing randomly. Registered for text service for service issues and just received one saying useage outing registered and est repair time now 26/09/19.another 2 days of problems. This affects my work at home. Need to cancel and go to Sky
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Matt Smith
(@MattyladKRO) reported
from
Birmingham, England
@RacingTV Unless you’re a @virginmedia customer where you cannot have any discounts and have to still watch @SkySportsRacing in neandatholic pics with no HD despite “promises” for 18 months it gonna abe available “ soon”
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mo4g
(@mo4g_777) reported
from
West Bromwich, England
@virginmedia ffs once again your stupid phone line isn’t working - B42
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@virginmedia Bit pointless now. As are you customer service team whenever I call, which is half the reason we cancelled! 😠
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Justin Osborne
(@O5BORNE) reported
from
Dudley, England
@virginmedia No difference at all when hub rebooted, Broadband still off and no way of getting through to your teams either by phone or via website to report ‘total lack of connection ‘ ! REALLY BAD CUSTOMER SERVICE. 😡
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@Matey30 @virginmedia Nothing less than I’ve come to expect from them. Service has been so bad which is why we’ve left their tv service. Had to keep the broadband for now due to limitations of other local providers. Now watching freeview…
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Nas Mahmud
(@M5Mahmud) reported
from
Birmingham, England
@SkyUK Just like to say compared to @virginmedia and @bt_uk your customer service is absolutely SHITE!
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Mike Donovan
(@bsamikey) reported
from
Solihull, England
@virginmedia for the second time this evening your broadband has dropped out, yet according to the app there is no issue in my area. This is happening far too frequently. You have previously provided me with insufficient means of making a formal complaint. I'd like it now please
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@_mark13 @virginmedia Their customer service is virtually non existent! We are just money to them.
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B'
(@s_badruddin) reported
from
Birmingham, England
@heenamajeed @virginmedia We have the same problem 🙄 ALWAYS!
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tonymartin
(@tonymartin82211) reported
from
Birmingham, England
Shocking telephone customer service from @virginmedia yet again, what a totally rotten organisation😕.
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Richard hamilton
(@PhotographyWeb) reported
from
Birmingham, England
@virginmedia @MoneyTelegraph Virgin Media is the worst broadband and TV provider i have ever dealt with! Customer service is petulant and intentionally left me on hold until after closing hours the company over charged me by £30 and refused to give it back! I am disgusted
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Mr C 🦁
(@Dav3yAvFc) reported
from
Dudley, England
Dont you love. Being on hold to @virginmedia .. for 27 minutes to finally get thru. To then be told your bill has doubled because your contract expired. Then to have the phone put down on you 😂😂😂😂😂
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Justin Osborne
(@O5BORNE) reported
from
Dudley, England
@virginmedia Just had a text message from your team to say the Broadband issue is now fixed - it isn’t ! 😡
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Sharon Baker
(@DixeyBaker) reported
from
Birmingham, England
@virginmedia I appreciate your reply and I've done everything - its says no issues in the area but it said that yesterday and there was - I've had wrong service text come thru and all sorts- it's just not good enough
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mo4g
(@mo4g_777) reported
from
West Bromwich, England
@virginmedia once again your stupid phone line has stopped - do you not have water proof cabinets or some thing always a prob in bad weathe
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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anne pissaridou
(@paulinemable) reported
@virginmedia Ok that was the number for collections. Mervin couldn’t help. Put me thru to disconnections who promptly cut me off. What next virgin?
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Zoe
(@zoezoezoed) reported
@virginmedia No they are damn rude and noisy no need for that in a morning I am a considerate person so don’t you dare say they are like me, might be like you but not normal considerate courteous people
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Zoe
(@zoezoezoed) reported
@virginmedia But why are you diggin up the road! Making a right bloody mess! No wonder people trip on pavements your stupid contractors who are dog ruff
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Dionne Thompson
(@DeeDeeBeccs) reported
@virginmedia I keep getting the message S101 the channels won't load I reported it and was told it would be fixed by yesterday but its still not working
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Ben Evans
(@benmevans) reported
@virginmedia Hi, still having the same issues at the moment. Is there anyone I can speak to online about the problems I'm having here?
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Rita Giannini💙
(@RitaGiannini3) reported
@virginmedia Hi,I raised an issue over a month ago,its still not been fixed.Its in area 28 ,it’s still an issue where catch up is impossible to watch as it freezes constantly & constantly loads.When will it be fixed as it’s unwatchable.Also I should get a refund!!Its been a month
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#helofyenwiydy Stacie-Mai
(@StazieMai) reported
@virginmedia Ive ran tests before and on the phone yesterday or the previous day and the issue is still persisting
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Jennifer Dean 🦇
(@BD4___) reported
@virginmedia what a joke want to cancel you cant want to change the name on your bill you cant want to follow there escalation process so you can complain to Ofcom oh you cant and you wonder why people dont pay your bills @skytv new customer on the way
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anne pissaridou
(@paulinemable) reported
@virginmedia Yes. Not really. They said they would check their data. But I gave them all the relevant information so I expected speedy resolution. Alas virgin let me down
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val 🪴💙
(@valplantpot) reported
@virginmedia Hi thanks for quick response. My issues seem to have resolved themselves but when I sign in to the website it says that the page is not available