Virgin Media Outage Report in Wythall, Worcestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wythall, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wythall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at Virgin Media
Virgin Media is having issues since 05:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Wythall, Worcestershire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Dudley, Redditch, West Bromwich, Rowley Regis, Oldbury, Solihull, Stourbridge, Brierley Hill, Smethwick, Halesowen, Cradley Heath and Bromsgrove.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Total Blackout | |
| Birmingham |
Wi-fi | |
| Dudley |
Phone | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wythall, England
Latest outage, problems and issue reports in Wythall and nearby locations:
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Aqeel Butt
(@akz147) reported
from
Birmingham, England
@virginmedia What does that even mean .. she cut me off after 2 hours of waiting on the phone.. what type customer service is acceptable at virgin media!!
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dean condliffe 🏴
(@DeanCondliffe) reported
from
Birmingham, England
@virginmedia No. This whole conversation is about VM saying they will contact me to discuss my complaint and VM thinking it’s ok not to call and the complaint will just fizzle out. Do you have an email address I can write to please?
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Steve Whittington
(@stevewhittbrum) reported
from
Birmingham, England
@virginmedia still not received service. Cut off twice in last two calls having waited a long time to get through. How can you resolve please ?
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Paul M Crowley
(@crowley1959) reported
from
West Bromwich, England
@virginmedia The link you sent me only covers complaints about your services not account payable or refunds. I feel someone needs training. Awful service, I am going to this in the hands of a debt collection agency.
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dean condliffe 🏴
(@DeanCondliffe) reported
from
Birmingham, England
@virginmedia Poor internet. 500+ disconnections in a week when I’m paying for the highest package. Tried to downgrade package to save money, told I can’t. List is endless & all on file, supposedly!
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dean condliffe 🏴
(@DeanCondliffe) reported
from
Birmingham, England
@Kimothy_roll @virginmedia @Ofcom It’s just really poor customer relations. To not respond to a complaint. Only interested in taking your money, once they have that they no longer care.
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia once again on demand not working. How are you supposed to watch a sky movies film when it stops every 10 seconds to spin a wheel for 10 seconds. Service checker says its fine and the box has been rebooted.
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia Every morning around 9:30 this week, our business broadband has stopped working. Lights look normal and we need to power cycle to get service back. What's going on? Postcode B90 3BD Do you have a back up option available as this affects card payments.
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Jackie Scott
(@JackieScott_) reported
from
Dudley, England
@virginmedia 3 days on top of 2 already means a customer lost 😥
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Ben Ritmeyer
(@benritmeyer) reported
from
Solihull, England
@virginmedia broadband down in B92
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leo
(@leomountford4) reported
from
Birmingham, England
@virginmedia help
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Lewis
(@ljb1875_) reported
from
Birmingham, England
Putin could blow up the virgin media headquarters and it wouldn’t make a difference to my wifi it’s that ****
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Scott badham
(@scbadham) reported
from
West Bromwich, England
@virginmedia Engineer visit happened last week and I was told I need a new cable fitting outside my property when I have said this to your fault Steen I have tried charging me £25 and now they are just sending out an engineer to look for problems yet again
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Suzi🧡🖤🧡💕
(@Suzanne_WW) reported
from
Dudley, England
@virginmedia Absolutely useless Rude employees and no help!
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Troy
(@tr0y1291) reported
from
West Bromwich, England
@virginmedia are an absolute disgrace. The broadband has been down more than in use over the last 12 months. My 1 year old would do a better job in the call centre they use.
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dean condliffe 🏴
(@DeanCondliffe) reported
from
Birmingham, England
@virginmedia They lied and told me that they had called the house phone. They hadn’t. They updated my contact number to my mobile. I chased this 4 days later and was told my number had been updated and the complaint was still open and I will receive a call. Guess what?
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dean condliffe 🏴
(@DeanCondliffe) reported
from
Birmingham, England
@virginmedia Still waiting on a call from 26th April. Spoke to customer services several times. No success. Really annoying that it’s so difficult for somebody to pick the phone up and talk. Perhaps VM know that they are in the wrong. @Ofcom thoughts? Always collect payments in time eh, Dean
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@vmbusiness Every morning around 9:30 this week, our business broadband has stopped working. Lights look normal and we need to power cycle to get service back. What's going on? Postcode B90 3BD Do you have a back up option available as this affects card payments.
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derek
(@Dereklad) reported
from
Birmingham, England
Virgin media is a good sim card to have in birmingham.dont touch three network there crap.
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Scott badham
(@scbadham) reported
from
West Bromwich, England
@virginmedia So why do you just feel that this next appointment is going to be a waste of time because I already know what the issue is and he’s I’m gonna have to rebook another appointment for someone else to come out and sort the issue out
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🇺🇦 Adam Sinklär 🇪🇺🏴🟨🟥
(@sinklaer) reported
@virginmedia and 00:45 Internet disconnection. Name a more iconic duo. Stop rebooting core infrastructure while people are awake and in such a way that the routing protocol can’t handle it. This is a solved problem for everybody else but you.
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stadsyerda
(@stadsyerda) reported
Virgin media down anyone ??
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Mcscuse me
(@Mcscuse_) reported
@ParashockX @YouTube I want to slap that stupid pair of lips advertising virgin media, that outright says "if your looking for that button, it's invisible, sorry, this is one of them unskippables" IF YOURE SORRY THEN WHY DID YOU MAKE IT UNSKIPPABLE, THE ONLY THING THEY MENTIONED TOOK FIVE SECONDS TO-
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Rswaddle
(@Rswaddle1) reported
@virginmedia Would love to see the so called technicians that are working in my area and have been for the last 24hours because they’re clearly useless since they now have until 12:00 on the 17th to fix my internet when I know other people in my area whose Virgin internet is fine
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James
(@nufc1892james) reported
Wtf am I paying £50+ a month for?come pick up your router, i'm done.#virginmediadown #virginmedia #fuckvirginmedia
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shez_1982
(@shez_1982) reported
@virginmedia i did that - your app showed good signal but my macbook wasnt able to connect regardless.. what would help is a better ROUTER... or allowing users to use their own products
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idk
(@Noname71328066) reported
@surinetuse @virginmedia Ur data not working? Ffs me too
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Huawei
(@Huawei1952) reported
@virginmedia how about getting you services sorted It's more down than working Big promises at the beginning actually your worse than original provider.
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Gavin Hollis
(@admglrh) reported
@virginmedia Connection's been up and down all day, but not great at any point. Endless router reboots. Working just now - I'll report again in 23 hours.
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Da Ork Sez
(@OrkSez) reported
@virginmedia WTF!!! I have lost internet for 2 hours!! Now I dont care normaly BUT I paid to watch a LIVE sporting event and did not even see half the match! I want you to DM me as I want back the money I paid for the match PLUS a free week for your B.S service #virginmediadown