Virgin Media Outage Report in Anstey, Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Anstey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Anstey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Anstey, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Loughborough, Coalville, Nuneaton and Hinckley.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
Wi-fi | |
| Leicester |
Internet | |
| Leicester |
Internet | |
| Loughborough |
Wi-fi | |
| Leicester |
Internet | |
| Leicester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Anstey, England
Latest outage, problems and issue reports in Anstey and nearby locations:
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chris
(@eurobob17) reported
from
Anstey, England
@virginmedia why dont your cancellation team answer the phone I bet the joining team answer worst customer service ever
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GOD
(@ManLikeJr) reported
from
Leicestershire, England
@virginmedia I beg you lot fix your stupid internet every 5 minutes it’s cutting off
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satyan panchal
(@satyanimi) reported
from
Coalville, England
@virginmedia It's so difficult speaking to customer care as they do not listen to your needs. I will need to cancel or downngrade to a price I can afford. Can't be hard can it. I am out of my 11 month contract and go anywhere if I don't get a reasonable offer to stay
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martinoxley
(@martinoxley) reported
from
Ketteringham, England
@virginmedia Still no response to my complaint email. I was told 28 days. #shambles
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Zoë Young 💁🏼♀️
(@ZoeYoungUK) reported
from
Loughborough, England
@virginmedia I’ve got through but still no one can answer my question. It’s getting rather silly now. I can’t understand why no one has knowledge of new areas you are now covering - I just want to join as a new customer!
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Steve Goodman
(@stevegoodman) reported
from
Nuneaton, England
@virginmedia No, I wasn't and that's why when customer service couldn't offer anything close to the competition or your own "new customer" offers I cancelled, prior to the first tweet. If you valued your existing customers, then once out of contract, you'd be able to offer similar deals.
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Steve Goodman
(@stevegoodman) reported
from
Nuneaton, England
@virginmedia I gave them a call before mentioning it on Twitter. I've sent in a complaint as a last attempt before I subscribe to another provider.
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Tom Prince
(@rokagainstass) reported
from
Castle Donington, England
@virginmedia Had your broadband for over a month now . Two days out of which it has been down for hours (like today) and speed inconsistent
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Jez Sutton
(@Jezsuttonuk) reported
from
Nuneaton, England
@virginmedia Please don’t try to diagnose a router fault on Twitter... just get your dismal support team to replace the router, which I have been trying for 8 months
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Gautam Karelia
(@GautamKarelia) reported
from
Leicestershire, England
@virginmedia Can you give me the number to cancel my account with Virgin, have tried 4 times to get the updated contract with agreed price
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Mark - my words 😂😂
(@MJB_thats_all) reported
from
Loughborough, England
@jhandford11 @virginmedia Yep, had the same issues bud. Useless. Hence I left them.
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satyan panchal
(@satyanimi) reported
from
Coalville, England
@virginmedia I will try once more otherwise yet another complaint Customer care will determine future business and future recommendations is something that seems to get ignored by Virgin.
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Steve Goodman
(@stevegoodman) reported
from
Nuneaton, England
@virginmedia - Out of contract and tried to switch to a deal on your website. Customer services refused, claiming the £250+ more a year option I'm on is the best you'll offer. I ended up cancelling, as I'm not paying over the odds - sad I have to leave though & hoped for better!
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Jez Sutton
(@Jezsuttonuk) reported
from
Nuneaton, England
@virginmedia Spent all of my lunch time finding out why the engineer didn’t turn up this morning only to be let down on a call back at 5:30 this evening.. utterly useless
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Jez Sutton
(@Jezsuttonuk) reported
from
Nuneaton, England
@virginmedia so I take a day off work to sort out the Crap Virgin Broadband and at 10am it fails. Virgin can’t send out an engineer for 2 days !! Don’t get virgin they are crap
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Simon Staskiewicz
(@SimonStaskiewi3) reported
from
Leicestershire, England
@virginmedia Totally down
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jon
(@jonmac36) reported
from
Thurmaston, England
@virginmedia your WiFi is dog shit
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Hayley Garrod
(@GRODSTER) reported
from
Leicestershire, England
Why do Virgin Media have to choose today of all days to 'improve' our service and leave us without any broadband or TV for the next 'few' hours 🙈 It had better be fixed and up and running in time for the England match or I will not be happy!! #Lionesses #FIFAWWC #Eng #ENGUSA
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ĐⱤ₳₲Ø₦฿ØⱤ₦
(@JJW_13) reported
from
Narborough, England
So @virginmedia are putting up my bill by £4 a month after many faults and interruptions of service this year. Says internet isn’t affected by the weather but had at least 4 or 5 occurrences this year of faults. #mightleave
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Tom Prince
(@rokagainstass) reported
from
Castle Donington, England
@virginmedia GREAT SO THE RESOLUTION TIME HAS CHANGED TO 15:55 from 11:55 . #rubbishservice #givemebackbt #dialup #virgin
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Miguel
(@LinksOffical) reported
@virginmedia we have had seriously poor internet in N19 for the past ten days and can’t work. I can’t get through to anyone when I try to call your service on 0345 454 1111, please assist
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jonn
(@eratricity) reported
@virginmedia my internet has been poor ever since christmas
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Rich V
(@rvilton123) reported
@virginmedia It doesn't work. Says that you can't see an issue. I had a service engineer booked but YOU cancelled it Tuesday morning saying it was a network issue. Still no fix and the status checker still says no problem
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Miss Culleton
(@MissCulleton) reported
@anthonyalan23 @virginmedia Ant, Im with you! Our virgin broadband is terrible too! We have an internet booster and its still a poor connection throughout the house!
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Bee 🍀💚 !!
(@celticghirl_bee) reported
from
Motherwell, Scotland
@virginmedia Your WiFi is absolutely horrendous. Sick of phoning about it. Got a booster and honestly it's made no difference whatsoever. Working from home and constantly being cut off when in meetings. Going to cost me my job at this rate. Ongoing issues for months. Ridiculous
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Rich V
(@rvilton123) reported
@virginmedia That's the broadband. How about the TV service including the premium sports channels that I've been paying for during this same period. Also, can anyone from @virginmedia tell me when this fault will be fixed?
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Stuart Campbell-Hunter
(@Cavaboyz) reported
@virginmedia 10am Friday is the latest update which will mean that I will have been without service for 80hrs!
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SNR
(@Stever100477) reported
@virginmedia had the worst experience EVER with customer service. This is beyond a joke
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Jane Eccleston
(@jane_ctid) reported
@virginmedia YOU LIED! you have charged my elderly mother for a visit that was cancelled. You said you had put a stop to the £25 charges when I have proof the visit was cancelled. Apparently my complaint is still open, get someone to contact me immediately! #bbcwatchdog #martinlewis
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Rich V
(@rvilton123) reported
@virginmedia I know it's area wide as many of my neighbours on the road have exactly the same problem with your services right now