Virgin Media Outage Report in Anstey, Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Anstey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Anstey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Anstey, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Hinckley, Leicester, Loughborough, Coalville and Nuneaton.
| City | Problem Type | Report Time |
|---|---|---|
 Hinckley |
Wi-fi | |
| Leicester |
||
| Leicester |
Wi-fi | |
| Leicester |
Internet | |
| Loughborough |
Total Blackout | |
| Leicester |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Anstey, England
Latest outage, problems and issue reports in Anstey and nearby locations:
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Kevin Renshaw
(@KevinRenshaw5) reported
from
Mountsorrel, England
@virginmedia you are an absolute disgrace of a company with simply the worst customer service I have ever encountered. You have disconnected my service and after numerous calls and promises over 4 days I still have no service. Pathetic!
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Kevin Renshaw
(@KevinRenshaw5) reported
from
Mountsorrel, England
@virginmedia I raised a complaint last Monday ref 77397383 & was told I would receive a call from you but as with everything else that failed to happen as well
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Will be later. Just got back now to do some work and internet down again! Needs resolving as I mostly work from home.
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Steve Goodman
(@stevegoodman) reported
from
Nuneaton, England
@WebAsh @virginmedia This is exactly the crap I had to go through. It's a stupid dance designed to extract more money from people. It's crazy you need to phone and ask for the price offered on the website, they say no, you cancel, then a few days later they offer it..
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andrew dowdall
(@dowdall4) reported
from
Hinckley, England
@virginmedia absolute shit show
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Matthew Walne
(@MatthewWalne) reported
from
Leicestershire, England
@virginmedia The usual, turn off and turn on again. No solution to the phone line not working though
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I don’t know what the issue is but trying to work from home without Broadband that is supposed to be better than Sky isn’t helpful. No one seems bothered about the phone line either!
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Jonathon Riall
(@jonnyriall) reported
from
Shepshed, England
@virginmedia Thanks for the reply. On both occasions there's apparently been no issues, and none shown again this morning. It's more the fact that even though it happened twice in a week, and having waited on hold for 30min each time, I just get told to call back if it happens again.
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Matthew Walne
(@MatthewWalne) reported
from
Leicestershire, England
@virginmedia I’ve tried but can never get through on the phone. Done a few web chats though
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Jonathon Riall
(@jonnyriall) reported
from
Shepshed, England
@virginmedia No issues reported and yet again I can't access any on demand TV tonight.
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Often get “internet unavailable” and phone line hasn’t worked since we moved over from Sky. Fair to say unless it gets sorted soon I will be going back to Sky snd getting a refund for having no working phoneline. Been a terrible experience.
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jason Hirons
(@jasonpaulhirons) reported
from
Narborough, England
@virginmedia well after 10.5 hours of being on the phone to customer services and getting nowhere a ray of light called Linda the manager at Bellshill sorts it in 15 minutes it's a shame that you feel the need to offshore when theres genuine talent in this country
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Kieran Lake
(@itslakeyyy) reported
from
Leicestershire, England
@virginmedia No issues reported. A reboot of the hub seems to do the trick however it’s an inconvenience doing that 4-5 times a day.
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Kevin Renshaw
(@KevinRenshaw5) reported
from
Mountsorrel, England
@virginmedia Just done it and cut off after being put through to manager after 20 minute call. Today you had the gall to bill me for changing my service when you incompetents were the ones that cut me off. Your customer service system is pathetic as well @Ofcom
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Jonathon Riall
(@jonnyriall) reported
from
Shepshed, England
@virginmedia It doesn't feel like paying £50+ a month for no fancy services (basic TV and broadband) this is great customer service.
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Kevin Renshaw
(@KevinRenshaw5) reported
from
Mountsorrel, England
@virginmedia I have continually been passed around departments. This morning it was sales that told me they would have me back on this afternoon. I can never get back to the same department through your automated system and I don’t have any numbers for contacting you directly.
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Alison Love
(@alisonllove1) reported
from
Leicestershire, England
@simonrim @virginmedia I had good service chatting via Twitter but elsewhere absolutley useless
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Gareth Lloyd 🇪🇺🏴🇬🇧
(@El_Lloydie) reported
from
Leicestershire, England
Had enough. @virginmedia service in the past 18 months been truly shocking. Made a complaint last month and still not heard anything. Now trying to get hold of someone and doing the Krypton Factor would be easier! Sort yours (and my) s**t out Virgin Media!
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Sinead Bacon👩🏼⚕️
(@prinnysinead) reported
from
Kegworth, England
@virginmedia need to sort their shit out, we’ve had shitty on off WiFi for months now 🙄🙄
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★Stu Mäc★
(@stumac8) reported
from
Glenfield, England
@Leicester4life @moneybanks14 @ImTheDoctor @virginmedia @AmazonHelp I never tried it on the tivo box just on a firestick and it was crystal.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Leigh
(@_leigh_xox) reported
@virginmedia Rented property with utilities set up via unihomes so cannot sign in to the website as we don’t have the details.
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Daniel Meason
(@DGM7) reported
@virginmedia Right now I want to speak to someone senior. I've been past from front line, now to retentions and now to the movers department whenever I ask to speak to someone senior. I'm not even moving?! Noone is taking me seriously so I want to cancel my contracts with this company.
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Aaron Gallagher
(@AaronGa61291255) reported
@virginmedia Hub is in Modem mode (a doomed attempt to fix what I was told could be an equipment issue, £200 to find that out) with a wired router attached. Whether other devices wired or wireless they lose internet.
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ALAN DAGMAR
(@Dungeon_Rooney) reported
@virginmedia No ! And Virgin kept my credit ! "Phasing" out ? You mean taking your customers money and shutting down their phones during a global pandemic !
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#legend
(@Fubarblondchick) reported
@virginmedia Yeah, don't know why it does it, I'm sure I wired one into the router before and it still did it, but that's only thing has problems
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Daniel Meason
(@DGM7) reported
@virginmedia And after being past around for the past hour and 20 minutes the virgin representative just put the phone down :)
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Sk
(@Steeee94) reported
So ******* fed up of shite service and shite customer service from @virginmedia worst company on the planet!
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Dinsey
(@OfficialDinsey) reported
@virginmedia Yeah I have checked those also and not yet received anything. The trouble is my dad who isn’t internet savvy done it on the phone but to see his bills we need his account number etc to set up online
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Revdoor
(@revdoor21) reported
@virginmedia @Steeee94 just walk - why do u stick with them? expensive rude and useless - Talk talk is good
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Amy Corrigan
(@amycorriganx) reported
@virginmedia I understand that there will be charges but to be honest with the amount you charge for the disconnection fee you don’t deserve custom. I’m glad that we aren’t able to use your service at our new home because hopefully our internet won’t be down all the time like it was with you!