Virgin Media Outage Report in Anstey, Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Anstey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Anstey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Anstey, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Coalville, Leicester, Loughborough, Hinckley, Nuneaton, Leicestershire and Ashby de la Zouch.
| City | Problem Type | Report Time |
|---|---|---|
 Coalville |
Internet | |
| Leicester |
TV | |
| Loughborough |
Internet | |
| Coalville |
Internet | |
| Coalville |
TV | |
| Leicester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Anstey, England
Latest outage, problems and issue reports in Anstey and nearby locations:
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Jacksweatherchannel!
(@Jacksweatherch1) reported
from
Nuneaton, England
@virginmedia Thank you I found it and there is a issue expected to be fixed at 17:45
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Safetypenfold
(@SteveRiches4) reported
from
Leicestershire, England
@virginmedia hi, been on hold for 2 hours in total on multiple calls for tv issue, unfortunately still not working. Please call or Dm me. Current hold 50 mins. Still on hold. Help. Thanks
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DJ
(@DJacko79) reported
from
Leicestershire, England
@pescott_gemma @virginmedia Ok Sorry have you been and looked at the nearest exchange box to your addressand checked as if its damaged they wont know till someone tells them if that looks Ok im guessing they will need resend signal down the line
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Ollie
(@ollieg21296) reported
from
Ketteringham, England
@virginmedia That didn’t sort any of the issues out. I’d like an engineer to come out please and take a look
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LB Photography
(@PhotoLeaB16) reported
from
Nuneaton, England
@devalicia @virginmedia Mine is down too 🙁work and homeschooling is going to be fun tomorrow.
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LB Photography
(@PhotoLeaB16) reported
from
Nuneaton, England
@virginmedia please help. My internet went down around 1:30 today & I still cannot get online. I’ve just spoken to my MIL & their’s has gone down as well. Postcode area is CV10. I can’t get online to check as my husband is the account holder & he is in hospital. My daughter need
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DJ
(@DJacko79) reported
from
Leicestershire, England
@pescott_gemma @virginmedia @sky **** ive never been on hold that long 😠
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smallpauldj
(@SmallPaulDJ) reported
from
Leicestershire, England
@virginmedia I'm paying over 50 pounds just for 100mg broadband already! Why can a new customer get TV etc to for just 30? Conveniently the phone lines all seem off.
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Wayne™
(@Dog_in_a_hat) reported
from
Leicestershire, England
@virginmedia I’ve had to call you in the past week 150 & you had to reset the router ... I shouldn’t need to do this! It’s your responsibility to ensure I have the service I pay (a lot) for!!!
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Wayne™
(@Dog_in_a_hat) reported
from
Leicestershire, England
@virginmedia Not the only thing slow is it!
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Jacksweatherchannel!
(@Jacksweatherch1) reported
from
Nuneaton, England
Hi @virginmedia do you know of a outage in Nuneaton and when it may possibly be fixed? Many thanks.
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Safetypenfold
(@SteveRiches4) reported
from
Leicestershire, England
@virginmedia No. I’m done with text, on line and anything except talking to someone. You’ve had the opportunity using the bot, Twitter and online support, now we need to communicate in person. #realpeople
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Jacksweatherchannel!
(@Jacksweatherch1) reported
from
Nuneaton, England
@virginmedia I am unable to sign in at this time. Do you know of any faults or a time fix for a fault that may be affecting the network?
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bilal manzoor
(@B17AL) reported
from
Leicestershire, England
@virginmedia what’s going on today, how do I contact the customer number 0345 454 1111 or 150 just rings out and then ends the call?
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Safetypenfold
(@SteveRiches4) reported
from
Leicestershire, England
@virginmedia Still not working, still no contact from #virginmedia. If still no contact tomorrow, will have to change supplier in time for Christmas. Can you help?
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Stuart miller-kirkpatrick
(@mufcsmk) reported
from
Hinckley, England
@virginmedia "your bill is wrong" No **** Sherlock. @richardbranson can I get a job, it sounds really easy...Turn up, **** up, steal money, not care! counting down until my contract ends...#whatajoke #Shambles #virginmedia ps Mr branson I have a bill for my time wasted on this 👍
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I can find the answer but can’t access my hub settings as won’t open, page not found. Can someone help please?
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Wayne™
(@Dog_in_a_hat) reported
from
Leicestershire, England
@Doddstar79 @virginmedia Their service seems to be particularly bad in recent weeks...
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Stuart miller-kirkpatrick
(@mufcsmk) reported
from
Hinckley, England
@virginmedia absolute disgrace, shocking customer service/experience. By bill still isn't sorted can't believe the clowns you pay a wage to #theft #fraud I also have a bill for you for my time wasted on this it's currently £650, it will be arriving at your offices Monday morning
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Tim Dawson
(@timdnottingham) reported
from
Leicestershire, England
@virginmedia help! I dropped my virgin TV remote in my drunk and now it won't work! What do I need to to do to get a new one?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Brampton
(@Mike_Brampton) reported
@virginmedia @virginhelp So after an hour on hold helpful Manish re-boots the router (just like I did last night) all appears great for 15 minutes and then all internet signal lost, just as reported
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bruv moment 🇬🇧
(@72lampost) reported
@virginmedia We’ve got screenshots of hundreds of people that are having the same issues as us and not a single person at virgin is being helpful. You’re company is not providing us the service we pay for on a monthly basis, it’s robbery, and it’s disgusting
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Punter🇬🇧🏴🇧🇧💂🏽♀️
(@RPunter) reported
@virginmedia I’ve tried calling and online messaging with no reply after hours on hold. Seeing if you will help me out on here #FingersCrossed
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Mark Dunckley
(@Mark_Dunckley) reported
@virginmedia That's not what the call centre state when a complaint is made 72 hours is the time frame.
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Peter Mac🏴🇬🇧🇪🇺
(@Peter_Mac_) reported
@virginmedia Ive been on the help for the last 3 weeks,resetting turning off and on. Thats why I called today. It's disrupting my daughters exam study!
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ᴹᶦᵍᵘᵉˡ
(@MiguelAssisB) reported
@virginmedia I have a big problem One of your team came to my house and took my router and I don't have any internet at home I tried to call to @virginmedia several times but no one answer me or the call was turned off
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Tim Blissett
(@TimBlissett) reported
@virginmedia Thanks for the reply. No still not sorted. App & web still not working & haven’t got another hour to spend ringing, if they can’t do what was promised !
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ᴹᶦᵍᵘᵉˡ
(@MiguelAssisB) reported
@virginmedia And how is my problem going to be fixed???
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Jo
(@JoPeterk) reported
@virginmedia The terrible customer service needs some work yes. How can this have been realised 2 weeks ago and no-one informed? I need to talk to someone to cancel my direct debit but can’t get through.
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James Walker
(@JamesWa70684113) reported
@virginmedia we keep getting calls from your “representatives” regarding our internet connection which incidentally is down. But we aren’t convinced they are genuine. Trying to call you now but been on hold for 49 mins....