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Virgin Media

Virgin Media Outage Report in Anstey, Leicestershire, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Anstey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Anstey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Anstey, England

The most recent Virgin Media outage reports came from the following cities: Leicester, Loughborough, Nuneaton, and Coalville.

CityProblem TypeReport Time
Leicester Internet 2 days ago
Loughborough Internet 7 days ago
Leicester E-mail 8 days ago
Leicester Internet 8 days ago
Loughborough Internet 10 days ago
Loughborough TV 14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Anstey, England

Latest outage, problems and issue reports in Anstey and nearby locations:

  • rosstarbard
    rosstarbard (@rosstarbard) reported from Leicestershire, England

    @virginmedia internet has been down for the last half hour, no wifi or wired connection. Is there a problem in the Leicester area?

  • mufcsmk
    Stuart miller-kirkpatrick (@mufcsmk) reported from Hinckley, England

    @virginmedia help @YouTube not working via our tivo box😞

  • rosstarbard
    rosstarbard (@rosstarbard) reported from Leicestershire, England

    @Alex_FeisBryce @virginmedia Apparently problems in the area won't be fixed until 3PM today. Spoke to the helpline

  • JoshSwatz
    Joshua Swatman (@JoshSwatz) reported from Leicestershire, England

    @virginmedia I've had random outages for over 6 weeks now what is going on? Can't get anyone to help your automated service is ****! And that's me being kind happy to walk away

  • SophieClaireB
    Sophia Benvenuto (@SophieClaireB) reported from Nuneaton, England

    @DaveRumbold @virginmedia Thank you Dave, how did you manage to get through to them? Feels impossible! I am at work and keep on taking breaks to see if they get back to me, but the days tree n is absolutely broken. Should be able to terminate from the online portal!

  • marksperry2
    mark sperry (@marksperry2) reported from Rearsby, England

    @virginmedia sort your customer service out! I’ve spent 2 days trying to sort out my fibre optic, to be cut off 4 times on hold for 6.5hrs lied to 3 times transferred to India 8 times, still no further forward. #pleasehelp #FirstWorldProblems #shockingcustomerservice

  • ParsonsLinzi
    Linzi Parsons (@ParsonsLinzi) reported from Leicestershire, England

    @virginmedia I’ve spent the last 3 hours trying to communicate with someone via text about some charges that are due to virgin not setting a cap on my 11 year old step daughters account as requested! Service is awful

  • BeeDesigned
    Amar Chauhan (@BeeDesigned) reported from Glenfield, England

    @virginmedia @VirginMediaNews looks like ur internet is down. Can someone turn it off and back on please. Thank you

  • tkearins
    Tony Kearins (@tkearins) reported from Tilton, England

    @virginmedia my 77yo mother waits 40 mins in a phone queue. Explains the account/billing issue. Person puts her on hold for another 45 mins until she hangs up. And this is acceptable?

  • scottydaly1989
    Scott (@scottydaly1989) reported from Leicestershire, England

    @virginmedia are you ever gonna reply to any of my tweets for help!!

  • shakeelaa_a
    Shakeela🥀 (@shakeelaa_a) reported from Leicestershire, England

    @virginmedia Why is your internet down!!!

  • JoshSwatz
    Joshua Swatman (@JoshSwatz) reported from Leicestershire, England

    @virginmedia Everything you've shown me has already been done on many occasions having numerous problems with service for the past 2 years I appreciate you trying to help. There always seems to be something.

  • jonmac36
    jon (@jonmac36) reported from Thurmaston, England

    @virginmedia Nope got rid of virgin Problem solved

  • geiiclarke
    georgia clarke (@geiiclarke) reported from Kirby Muxloe, England

    @VMSolutions_ I have been on hold to your virgin media customer service for 45 minutes for the advisor to hang up whilst I was getting permission from the account holder for me to deal with their account

  • scottydaly1989
    Scott (@scottydaly1989) reported from Leicestershire, England

    @virginmedia costumer service is ****!!!

  • geiiclarke
    georgia clarke (@geiiclarke) reported from Kirby Muxloe, England

    @virginmedia @VMSolutions_ I have been on hold to your virgin media customer service for 45 minutes for the advisor to hang up whilst I was getting permission from the account holder for me to deal with their account

  • scottydaly1989
    Scott (@scottydaly1989) reported from Leicestershire, England

    @virginmedia are you ever gonna help me!!

  • ollieg21296
    Ollie (@ollieg21296) reported from Ketteringham, England

    @virginmedia Hi guys. just got off the phone with someone in your Swansea call centre, can you tell me their name? As they called to call back tomorrow and ask for them & they’d help my query.

  • tsbooth
    Mr Booth (@tsbooth) reported from Hinckley, England

    @virginmedia my router is only giving me 5G, why can’t I see 2G? I’ve restarted router, Reset and nothing works! I’ve called Virgin and they tell me there is no call centre available! What am I meant to do? Help please!

  • sean210367
    sean anderson (@sean210367) reported from Hinckley, England

    @virginmedia absolutely disgraceful customer service again. Our contract is up for renewal and you want to increase our bill by £50 but with no additional services. Daylight robbery tried speaking yo someone. Can't get through yo talk to anyone

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • LesHappyFrogs
    Marie Diligent (@LesHappyFrogs) reported

    @virginmedia Now I receive plenty of texts In 14 seconds I have received 8 texts. 4 times to say : Hold fire. We're getting you connected 2 times to say you store the conversation 2 times to ask me what service I want to be connected... Being abroad I pay for each of the text.

  • tonyreynolds997
    Tony Reynolds (@tonyreynolds997) reported

    @virginmedia Have you actually read my issues about calling and texting???

  • impervius
    Andrew S (@impervius) reported

    @virginmedia Is there anything you can do? I really don't think the problem is on my side.

  • nathano_o95
    nathan walton (@nathano_o95) reported

    @virginmedia worst internet service going not had wifi for 2 days now

  • NeetuDhillon9
    Neetu (@NeetuDhillon9) reported

    @virginmedia @virginmedia this issue still isn't resolved. Day 14 now.

  • Carly71340774
    Carly (@Carly71340774) reported

    @virginmedia It's the same advice eveytime that I need to plug it in when the item is attached to a wall upstairs broad band downstairs and that u dont guarantee the wireless they are always ready of a script and Ur engineer are useless never sort out the issue still happening when they leave

  • johnnycolpus
    John Colpus (@johnnycolpus) reported

    Disgusted with @virginmedia, making me pay out £210 to end my contract because I'm moving to a new house which doesn't have their services. Totally unfair policy, it's your fault that you don't have UK wide coverage, stop penalising people. Will never use them again, avoid!

  • bluebloodplough
    Mark Plowright (@bluebloodplough) reported

    @virginmedia I have looked high and low for "existing customer" deals for broadband,nothing🤬🤬 if your a "new customer" you can get the world for half price it seems to me🙄🤬🤬🤬🤬

  • dombyczek
    byczek. (@dombyczek) reported

    @virginmedia FIX UR CONNECTION BRUH MAN CANT EVEN CLUTCH IN CS

  • gavin_firman
    Gavin Firman (@gavin_firman) reported

    @virginmedia just had to raise a complaint while trying to cancel. Turns out you placed me into a new contract when my discussions with your sales team I explicitly told them I don't want to do so. So now I have to hope complaints contacts me to refund what I have to pay upfront