Virgin Media Outage Report in Anstey, Leicestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Anstey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Anstey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 31: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Anstey, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Coalville, Hinckley, Nuneaton, Leicestershire and Ashby de la Zouch.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
TV | |
| Leicester |
Wi-fi | |
| Coalville |
||
| Hinckley |
Internet | |
| Hinckley |
TV | |
| Leicester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Anstey, England
Latest outage, problems and issue reports in Anstey and nearby locations:
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Pat Ryan
(@b1gpat) reported
from
Nuneaton, England
@virginmedia Netflix channel 150 says "Not authorised". Was working ok a couple of days ago. How do I fix this please? Not a problem with my account. Netflix is working fine on my phone.
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Chris Roberts
(@LittleTed84) reported
from
Hinckley, England
@OpenreachHelp Could you confirm if Virgin Media are planning to utilise the same exchange as they are expanding there network in the same area.
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Robert Rixon
(@RobertRixon) reported
from
Mountsorrel, England
@virginmedia what is going on with your pitiful excuse for Internet connectivity in LE7. It hasn't been working since midnight, it distill doesn't work. Good job we're leaving you next month for a reliable supplier. #nointernetagain
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Jane
(@Irish_Jane_) reported
from
Hinckley, England
@virginmedia worst customers service ever!!!!! Can you please sort my issue!!
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Pat Ryan
(@b1gpat) reported
from
Nuneaton, England
@virginmedia Netflix came back today. Separately, the movie I recorded last night started 30 mins late but the Virgin box didn't adjust for it. So I missed the ending. Pretty poor service, considering how much I pay every month.
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doffcapgov
(@doffcapgov) reported
from
Leicestershire, England
@sueperkins @virginmedia Glad you are publicizing their appalling customer comms whilst @virginmedia shamelessly provide a lousy service and increasing monthly subs by stealth
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Litebox Architecture
(@LiteBoxA) reported
from
Nuneaton, England
@virginmedia @VirginMedia_TV our tv service is down and we can not access the app either won’t allow us to login, we have error code S101 we can not find a contact number to call??
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Ollie
(@ollieg21296) reported
from
Ketteringham, England
@virginmedia I’m currently a Virgin Mobike customer but I will be emigrating to Canada mid-term in my contract. Is there any way I can get out of my contract without a cancellation fee?
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@EE your adverts state your broadband can handle anything the speed to my property if 75 down load @virginmedia provide 1 gig
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@00johnjohn1903 @josephineinnit @virginmedia the trouble with bt is their speeds are not up to the speeds of virgin
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Gemma Downes
(@gemmadowneswba) reported
from
Nuneaton, England
@chrislepkowski @rjdowning @virginmedia All of ours are finally back but it’s really poor by Virgin Media
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Kevin Renshaw 💙
(@KevinRenshaw5) reported
from
Quorn, England
And @virginmedia has gone down yet again. TV and WiFi. Unbelievably ****!
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Lizzie Jane 🎭
(@LizzieMizzie_) reported
from
Market Bosworth, England
@virginmedia I am currently on 3G and it’s SLOW! So a refund would be the right thing to do. Especially if the money has already come out of my account. I have screenshots to prove it’s not working.
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Amit Vaidya- #Author (Forever Roaming the World)🌏
(@av9901) reported
from
Loughborough, England
@virginmedia It's been reported ..there was an estimated time of fix...it was fixed ....but now for a 3rd day it's down again!
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Curtis Thomas
(@curtis_thomas97) reported
from
Nuneaton, England
@virginmedia 2 weeks because of your incompetence and you act like it's not your problem. My partner works from home so explain to me how she will do that because you have failed to provide me the service on the agreed date?
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Alison Wilson
(@allycardmaker) reported
from
Leicestershire, England
@virginmedia why am I getting so many spam emails don’t you filter them ? Never normally get this many
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Ollie
(@ollieg21296) reported
from
Ketteringham, England
@virginmedia No faults found and no errors shown on the tests. Is there a charge for booking a technician?
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Amit Vaidya- #Author (Forever Roaming the World)🌏
(@av9901) reported
from
Loughborough, England
Productivity nearly at zero today because @virginmedia been off for nearly 24 hours 🙃 came on for 1 hour and now no service again! ...not I rely on the internet for work or anything 🤔 🙄🤬
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Ollie
(@ollieg21296) reported
from
Ketteringham, England
@virginmedia Are there issues with the virgin mobile service? I’m unable to receive texts and my mobile data isn’t working either. Thanks.
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Noumaan Abubakar
(@_Noumaan_) reported
from
Leicestershire, England
@virginmedia Is it possible to speak to someone over the phone as at the moment I'm not confident with the move being a smooth one. I'm promised call backs which never happen etc
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gavin Callow
(@GavinCallow) reported
@virginmedia So you increase my cost by 20%? You're trying to justify to the wrong person, some may believe this BS but most won't. You can barely justify charging me £109 p/m when I get pixelating signal on the TV and Internet that is up and down like a flipping see-saw
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Gavin Callow
(@GavinCallow) reported
@virginmedia No problem "NB", there is no discussion, the full service will be cancelled.
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Chris Farr
(@farrct) reported
@virginmedia Get the “login with virgin media” message, click ok, screen goes blank, adverts come back, get another “login with virgin media” message, and this just continues in a loop!
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Reece Jordan Doonan, RN
(@Lerounxi) reported
@virginmedia I don’t need to find the perfect package, i want to reduce my package as I don’t use or make use of the service. Yet every time I phone I’m being up-sold as an upgrade. Your customer service team are anxiety provoking / I don’t feel listened too and appalled. I want to leave!
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Furby
(@robynfurby94) reported
@virginmedia Issue with TV, need to live chat you guys, the box seems to be stuck in a boot loop, has been since yesterday @VirginMedia_TV
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Joseph Freeman
(@cracklepuss) reported
Cancelled @VirginMedia yesterday. No issues with the service but found something cheaper. Today they have so far called me 7 times with aggressive costumer retention bullshit. I was thinking that I would return to them at some point in the future but no way now.
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Blademan. 🌸
(@johndmtb) reported
@LeilaniDowding @edfenergy I must have been lucky. Spoke to India recently, courtesy of Virgin Media, when they wanted to put my package up to £78 per month. After some discussion, which involved several "can you repeat that" I got it down to £48 for 18 months. Result but took some careful listeing.
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grizzly_gooner
(@GoonerGrizzly) reported
from
Thundersley, England
@virginmedia A number of times. But let’s be honest, they’re nothing but messengers. There is no escalation, and they can’t even call the construction company to escalate issues. As someone who has worked within many projects teams, and mapped business processes, yours is simply shocking
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Code In The Cabin
(@CodeInTheCabin) reported
@virginmedia could you help please, unable to get into my account with correct email and password reset, unable to get help on website. Thanks
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SJ
(@SJ52046364) reported
@virginmedia Can you not look because I’m sick to death trying to get this problem resolved. You keep message but no help. Can you look into this. Otherwise why are you messaging. Keep saying sorry but not helping 😡