Virgin Media

Virgin Media Outage Report in Ratby, Leicestershire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Ratby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ratby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Ratby, Leicestershire, England 01/15/2025 10:30

January 15: Problems at Virgin Media

Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Ratby, Leicestershire, England

The most recent Virgin Media outage reports came from the following cities: Leicester, Bedworth, Loughborough, Hinckley, Coalville, Nuneaton and Leicestershire.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeicester E-mail
United KingdomBedworth Wi-fi
United KingdomLeicester Wi-fi
United KingdomLeicester Wi-fi
United KingdomLeicester Internet
United KingdomLeicester Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Ratby, England

Latest outage, problems and issue reports in Ratby and nearby locations:

  • MatthewWalne Matthew Walne (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia Internet is down but this is a common occurrence. Our phone line hasn’t worked since installed in April so got used to the poor service by now

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @Marshall5Sharon It's a night of football If #virginmedia can fix the broken fibre cable If not no tv no laptop Only the wife complaining

  • faizalmom Faizal Momoniat (@faizalmom) reported from Leicestershire, England

    @virginmedia because of virgin media disconnecting us from broadband am missing out all on demand catch up tv on my sky q box and another thing is am paying for all that so money down the drain.

  • BerryTrenery2 Graham Trenery’berry (@BerryTrenery2) reported from Ketteringham, England

    @virginmedia well for the past almost 4 weeks been having problems with internet my husband had phoned nearly every day now and get told sending stuff down the line had guys come out as well and still not sort out and working from home as well need it also fostering too

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @virginmedia It's been fixed the gang have been working on the broken cable for two hours

  • faizalmom Faizal Momoniat (@faizalmom) reported from Leicestershire, England

    @virginmedia my advice to all virgin media customers who is reading this don’t trust what the say all bullshit am ringing every day they never ring

  • BerryTrenery2 Graham Trenery’berry (@BerryTrenery2) reported from Ketteringham, England

    Anyone having problems with virgin media internet we have now past 4 weeks phone nearly every day now and working from as a foster care need it but as it keeps dropping in and out they keep saying sorting it out it’s now gone beyond a joke now

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @virginmedia A gang is coming in 2 hours to fix the cable Thanks

  • MatthewWalne Matthew Walne (@MatthewWalne) reported from Thurcaston, England

    @virginmedia Home phone. Had online chat but can never get through on the phone. Raised it on twitter many times but no one seems bothered.

  • thecornstar Andy Corney (@thecornstar) reported from Leicestershire, England

    @BicramAthwal @virginmedia Awful company, truly abysmal customer service.

  • JLewisRUK Jamie Lewis Rennie (@JLewisRUK) reported from Leicestershire, England

    @JoshTWheeler @virginmedia Virgin Media are shit! They are the worst people ever! I’ve got @SkyUK, their good x

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @virginmedia Breaking news The engineers are still working to fix the broken cable Thanks

  • neilmjohnson72 Neil Johnson (@neilmjohnson72) reported from Ashby-de-la-Zouch, England

    @virginmedia You need to sort your customer service out, it is absolutely disgraceful. Your technical team are ignorant and hang calls up without situation. You are getting dumped!

  • thecornstar Andy Corney (@thecornstar) reported from Leicestershire, England

    @virginmedia Sorry no, left you years ago - never again, you we’re far better when you were NTL

  • Psycho_Deadman Il Mentore (-Psycho-) Deadman (@Psycho_Deadman) reported from Hinckley, England

    @virginmedia Yes, resetting the router solves the issue, however, the issue we have is that we have to reset the router 2-3 times a week. Yesterday we had to do so 4 times. The slightest bit of rain.. the signal is gone. It is thoroughly frustrating.

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @virginmedia The problem is as everyone uses one drive we are knackered Cannot work from a mobile phone as use spread sheets

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @virginmedia He booked a gang to fix the broken fibre cable

  • adamkemp24 Adam Kemp (@adamkemp24) reported from Leicestershire, England

    @bennmarkpotter @virginmedia Getting a issue of only 2mbps when I’m paying for 200mbps. It’s a joke. I’m gonna move to sky they guarantee 60mbps or your money back. U should do the same 👍

  • adamkemp24 Adam Kemp (@adamkemp24) reported from Leicestershire, England

    Nearly 2 hours on the phone to #virginmedia no1 wants to help. Getting 2mbps for a 200mbps plan. If I paid 1% of the bill am sure they’d find a issue then! #useless

  • LuetchfordClare clare luetchford (@LuetchfordClare) reported from Leicestershire, England

    @virginmedia could you explain to me why over 20 years of being a customer of yours counts for nothing you’d rather lose a loyal customer

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Nansaidh3 Nansaidh (@Nansaidh3) reported

    @virginmedia I have no sevice on my is there a problem or is my phone?

  • SFisher74 sally fisher (@SFisher74) reported

    @VMO2News @virginmedia Would not recommend Virgin. Had more problems with them than we ever had with sky and BT together. No WiFi for 3 days - “due to an outage” they say. How is this acceptable? Terrible service.

  • WhitakerJoan Joan Whitaker (@WhitakerJoan) reported

    @bobharrisuk @virginmedia I am having the same problem. 10 days and several hours on the phone. Still no email.

  • a_lil_bear JoJo (@a_lil_bear) reported

    @virginmedia Yes. Spoken to the call centre as well… same story EVERY time ‘we are working on it’. How long will it take to fix? It’s effecting numerous systems in my house!

  • RJG9090 Ryanjoegilbert@outlook.com (@RJG9090) reported

    @virginmedia my Internet wasn't working this morning. I have tried the service status which tells me to wait 24 hours. I have reset my hub, factory reset my hub and the light on the hub is white but no device is working. Followed all your guides online too.

  • WhitakerJoan Joan Whitaker (@WhitakerJoan) reported

    @VMO2News @virginmedia Is this why you seem unable to fix faults.

  • KayJay242111 KayJay (@KayJay242111) reported

    @virginmedia interesting conversation with your helpdesk. My 'super' hub 3 is experiencing intermittent WiFi issues with signal drop outs; Nothing they can do... really? You only guarantee ethernet and not WiFi? Thanks(!) Maybe I should reconsider supplier?

  • gsethi2003 Gurvinder Sethi (@gsethi2003) reported

    @virginmedia @curlylew06 @richardbranson No point raising complaints as you just ignore them or offer tiny compensation for the trouble caused. Virgin Media getting worse each year

  • Diana80824998 Diana (@Diana80824998) reported

    @virginmedia I have spoken to one of your staff but he could/ would not cancel it but was trying to sell me more broadband which I do not need. He said he would call back but that didn’t happen. I have come up against a brick wall. Please provide an email address so that I can cancel this.

  • gsethi2003 Gurvinder Sethi (@gsethi2003) reported

    @Ed6114 @virginmedia No it's exactly the service you have given Ed, me and a lot of other customers. Your customer service is absolutely awful as 8s your comppaimts handling procedure.