Virgin Media outages and service status in Ratby, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Ratby, including 2 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received Apr 30, 4:29 PM GMT+1.
- Internet (80%)
- Wi-fi (20%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Ratby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ratby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 30: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ratby, England
The most recent Virgin Media outage reports came from the following cities: Loughborough, Leicester, and Bedworth.
| City | Problem Type | Report Time |
|---|---|---|
 Loughborough
|
Internet | 1 hour ago |
|
Loughborough
|
Internet | 9 hours ago |
|
Leicester
|
Internet | 2 days ago |
|
Leicester
|
Internet | 7 days ago |
|
Leicester
|
Wi-fi | 10 days ago |
|
Loughborough
|
Internet | 10 days ago |
Nearby cities with recent reports
2 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ratby, England
Latest outage, problems and issue reports in Ratby and nearby locations:
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Fazal Rehman (@breadf2man) reported from Loughborough, England@virginmedia A lady told me two weeks ago it would be sorted end of the week. I rang again a lady said she would contact manager and ring me back that day. Never happened, I will can take complaint to next level and then the independent complaints ombudsmen. Virgin complaints procedure poor
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paul rose (@paulrose222) reported from Braunstone, EnglandHeads up folks who have their Netflix account as part as their main Internet provider package you may have to sign back up for it to continue using your service had to today very annoying and inconvenient to say the least 🙄 it seems that virgin media is doing this
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Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Narborough, EnglandI'm seriously considering cancelling @virginmedia!!! I'm getting ****** off with them. 11 days without a service is unacceptable!!!
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Alex Tipler (@alextiplerfilm) reported from Coalville, England@virginmedia You don't have internet access yet you are on twitter? Can you not get someone to ring me. I am stuck on hold, 16 minutes now, waiting to resolve your issue!
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Meghraj (@im_raj16) reported from Leicestershire, England@virginmedia It’s the same plz help me or plz disconnect the service I give up.
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Manraj (@Manraj_Virkk) reported from Leicestershire, England@virginmedia why does my wifi keep cutting out every 15 mins for about 2 mins then come back? Not great when I work from home and my meetings cut out midway through…
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John Wright (@juanfelipe1) reported from Leicestershire, England@simonnread @virginmedia I'm having the same issue. For the period of lockdown I could broadly rely on the signal to my home office. The last 2/3 months I haven't and I am constantly having to tether my mobile at my expense. The router hasn't moved and neither has my office. The service has just worsened
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Fruity Sheikh (@frutysheikh) reported from Oadby and Wigston, England@virginmedia broadband is down in #wigston LE18
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Teresa Budworth (@TeresaBudworth) reported from Quorn, England52 minutes and two escalations for @virginmedia call centre to agree the diagnosis I’d already made. ‘Your “intelligent” booster pod is not working. A new one will be with you in 3-5 working days’ No wifi upstairs for a week is unacceptable
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joseph langton (@jnlangton) reported from Braunstone, England@timofnewbury @virginmedia there is an outage here in middle england 16:00 ETR
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National Forest E-Bike Holidays (@Ebike_holidays) reported from Ashby-de-la-Zouch, England@virginmedia We followed instructions to switch phones to fibre optic. Can dial out but can’t get calls. It’s really upset my mother in law as she is vulnerable and we are her emergency support. Our mobile signal is very poor at home, so she is frightened she can’t contact us.
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Andy bird (@Andybirdlcfc20) reported from Hinckley, England@virginmedia is there a WiFi issue in LE9?
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Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England@virginmedia The service I’m getting from Virgin is beyond appalling.
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Andi James Chamberlain (@sarianlives) reported from Leicestershire, England@virginmedia can I have a telephone number to talk too someone@please, as I am having internet problems and now your website will not allow me to report it. His is frustrating service to say the least.
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Nick Fitzsimons (@NickFitz) reported from Leicestershire, England@PreetBharara @ZellaQuixote Around 2009 or 2010. I had a computer with a modem that could send faxes that was just about working, and I had to get @virginmedia to send an engineer out to fix my landline. The landline broke again a month or two later and hasn’t worked since, though they still bill me for it.
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Nikki Pearman 💙 (@NikkiPearman) reported from Loughborough, England@virginmedia That’s my problem. I can’t get to speak to a person and your automated system doesn’t allow me to discuss the issue properly.
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Pat Ryan (@b1gpat) reported from Nuneaton, England@virginmedia Netflix channel 150 says "Not authorised". Was working ok a couple of days ago. How do I fix this please? Not a problem with my account. Netflix is working fine on my phone.
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Stephen Blyth (@steveblyth) reported from Stockingford, EnglandYep. Down twice in one day. @virginmedia
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🇬🇧 James Martin ACAM BA (Hons) 🇬🇧 #FBPB (@JamesMartinTVR) reported from Hinckley, England@virginmedia @primevideouk - Why does @BBCiPlayer on your devices not support the 4K football feeds? It only works through the app on my television which isn't particularly ideal.
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joseph langton (@jnlangton) reported from Braunstone, England@Beanypooh @DanHerb10 #virginmedia doing a network up grade from 09:30- 15:30 due to no Internet access could not work plus no prior warning given
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Isla (@saoirseisla) reportedMy fave thing about @virginmedia is nothing. No WiFi for 4 days. No WiFi = no tv. Been fobbed off for days. Each day promising it’ll fixed by the end of the day. Only to turn around today and say only an engineer coming to the house can fix it. I want out of this contract.
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newname3321 (@newname3321) reported@virginmedia first day on your services no TV on my stream boxes told 4 hours ago they can guarantee it will be back on with the next 2 still nothing, tempted to cancel and tell sky I'm staying put
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✫ Sharon Bellamy 🦖 (@socialshazza) reportedO @vmbusiness how can it be when my order was placed in January my rescheduled install date isn't until the middle of May? I am going to be without connection for over 2 weeks .. the original plan was to have a week cross over of my service - why do i pay for business ?? (1 of 2)
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Hafiz AI 🇧🇩🇬🇧 (@hafiz_11120) reported@virginmedia Sort out your **** internet 🛜 service. It’s been like that for 3 weeks
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Lubdub (@LubZafar) reported@virginmedia Even your bot is glitching. Someone needs to fix this problem asap.
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Catriona **** (@CJD39) reportedWhat a kerfuffle. 10 calls to Virgin to reactivate services. Not easy and customer service not great. @virginmedia #customerservice #housemove #difficult
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SimulatorMan (@man_simulator) reported@virginmedia any updates on loss of service in my area. As im classed as vunberbul customer amd its been down sence like 3pm yesterday and im pissed off as always happens all the time with Virgin Media !!!
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Isla (@saoirseisla) reportedMy fave thing about @virginmedia is nothing. No WiFi for 4 days. No WiFi = no tv. Been fobbed off for days. Each day promising it’ll fixed by the end of the day. Only to turn around today and say only an engineer coming to the house can fix it. I want out of this contract.
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Carol-Ann Sihra (@Csihra) reported@virginmedia Open a complaint which doesn’t get replied too. Phone calls promising a follow up call which doesn’t happen. Terrible customer service
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Kamran360 (@kamran360) reported@virginmedia been without Internet all day called three times and have been disconnected three times. If you can’t help me, please cancel my Services. Is this how you treat loyal customers?