Virgin Media

Virgin Media Outage Report in Ratby, Leicestershire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Ratby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ratby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Ratby, Leicestershire, England 08/06/2025 09:05

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (7%)

    E-mail (7%)

  5. TV (6%)

    TV (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Ratby, Leicestershire, England

The most recent Virgin Media outage reports came from the following cities: Leicester, Loughborough, Leicestershire, Nuneaton and Coalville.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeicester Internet
United KingdomLoughborough Internet
United KingdomLeicester Wi-fi
United KingdomLeicester Internet
United KingdomLeicester TV
United KingdomLeicester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Ratby, England

Latest outage, problems and issue reports in Ratby and nearby locations:

  • BerryTrenery2 Graham Trenery’berry (@BerryTrenery2) reported from Ketteringham, England

    Anyone having problems with virgin media internet we have now past 4 weeks phone nearly every day now and working from as a foster care need it but as it keeps dropping in and out they keep saying sorting it out it’s now gone beyond a joke now

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @virginmedia It's been fixed the gang have been working on the broken cable for two hours

  • MatthewWalne Matthew Walne (@MatthewWalne) reported from Thurcaston, England

    @virginmedia Home phone. Had online chat but can never get through on the phone. Raised it on twitter many times but no one seems bothered.

  • BigYoll BigYoll (@BigYoll) reported from Anstey, England

    This is the third day I’ve called and had to hold for over an hour just to be cut off everytime, please give me a number so I can cancel this contract. @virginmedia you provide a horrible experience and a ******* dog shit internet connection

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @virginmedia Breaking news The engineers are still working to fix the broken cable Thanks

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @Marshall5Sharon It's a night of football If #virginmedia can fix the broken fibre cable If not no tv no laptop Only the wife complaining

  • JLewisRUK Jamie Lewis Rennie (@JLewisRUK) reported from Leicestershire, England

    @JoshTWheeler @virginmedia Virgin Media are shit! They are the worst people ever! I’ve got @SkyUK, their good x

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @virginmedia Speak to the Philippines All they do is put the phone down

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @virginmedia When I worked for #BT nothing could be worse than Indian tech help Then had the experience of the Philippines tech hell

  • smarts35 Martine kotecha (@smarts35) reported from Braunstone, England

    @virginmedia my son would be safe in your hands and now thanks to your operatives the battery life he did have rationed has been used trouble shooting leaving him with no help, no contact home and at a time when there is a global emergency, you are happy to leave your customers..

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @virginmedia He booked a gang to fix the broken fibre cable

  • BerryTrenery2 Graham Trenery’berry (@BerryTrenery2) reported from Ketteringham, England

    @virginmedia well for the past almost 4 weeks been having problems with internet my husband had phoned nearly every day now and get told sending stuff down the line had guys come out as well and still not sort out and working from home as well need it also fostering too

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @virginmedia The problem is as everyone uses one drive we are knackered Cannot work from a mobile phone as use spread sheets

  • kapzmania Kapzvaghela (@kapzmania) reported from Leicestershire, England

    @virginmedia I rang through and the staff member spent 10 mins waffling and speaking so slow I wanted to break my phone. Only to tell me she doesn’t know what the problem is or when it will be fixed.

  • smarts35 Martine kotecha (@smarts35) reported from Braunstone, England

    @virginmedia I was singing your praises yest. Not having any issues with kids being home and needing to be using the WiFi on so many devices(we pay enough for it anyway) but low and behold its starting so I don't understand why you don't just up everyone's speed and save on earac

  • MatthewWalne Matthew Walne (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia Internet is down but this is a common occurrence. Our phone line hasn’t worked since installed in April so got used to the poor service by now

  • BigYoll BigYoll (@BigYoll) reported from Anstey, England

    .@virginmedia hands down the worst company out there with the shittiest internet

  • neilmjohnson72 Neil Johnson (@neilmjohnson72) reported from Ashby-de-la-Zouch, England

    @virginmedia You need to sort your customer service out, it is absolutely disgraceful. Your technical team are ignorant and hang calls up without situation. You are getting dumped!

  • MatthewWalne Matthew Walne (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia You were going to then I had to cancel for some reason. Can never get through to anyone to discuss.

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @virginmedia A gang is coming in 2 hours to fix the cable Thanks

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • lou_hewett Peg Leg Lou (@lou_hewett) reported

    @virginmedia They didn’t suggest anything. I have tried all the tests through the Virgin Media app and have moved my router as recommended. It is mostly WiFi but sometimes impacts wired connections. There are no local issues.

  • seandhenry Seán Henry (@seandhenry) reported

    @virginmedia I have tried this a few times, but they are asking for a password to progress the call for security purposes. But I don't have a password, hence the problem

  • Bo552023 Farooq (@Bo552023) reported

    @virginmedia I need someone to call me back. I have spoken to your customer service team and made this request several times. Social media team directing me to the customer service team isnt sufficient anymore.

  • JonBonViveur Jon McKnight (@JonBonViveur) reported

    @virginmedia Callum, who is resolving an ongoing issue and called me several times, e-mailed me. I replied, asking further questions, but received the same e-mail from him again, verbatim. That was clearly an error, so I need to speak to him. Jon

  • Sarahne52272842 Sarah newson (@Sarahne52272842) reported

    @virginmedia I am utterly disgusted I rang you for help as an uninsured driver hit me and I need a grace period to pay my bill I was told if I paid £53 you would reconnect my service and give me til Friday 24th February to clear my bill only 8 days past my bill due date I had to

  • stealthness Stealthness (@stealthness) reported

    @virginmedia after 10 years, I will be finding another provider unless you can provide a stable internet connection. Your customer service was more interested in upselling a new package than finding a solution. Can you please DM a UK contact telephone number to get proper help?

  • RaverRDE Dave (@RaverRDE) reported

    @virginmedia For a brand that provides a service, it’s teams are very silo’d and lack ownership across teams to put your customers first.

  • indanews11 Indanews (@indanews11) reported

    @virginmedia I will now be raising this with the financial Ombudsman. I do not want to call virgin media ever again to speak to disrespectful employees who say they will send a remote but never do. It is a two way contract which virgin media has not fulfilled their obligations.

  • the_kenindian AP (@the_kenindian) reported

    @virginmedia Either your systems are down after which someone promises to contact me..and of course never does or simply just tries to (up)sell without factoring my actual needs. My contract is due to expire and I need to make a decision asap. Thanks

  • HarbourLord Harbour 💚 (@HarbourLord) reported

    @virginmedia it was around 9pm last night, which funnily enough is the time your phone lines close so I couldn't even ring to speak to someone and like I said your website functionality is so poor it's impossible to find the webchat function.