Virgin Media Outage Report in Ratby, Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ratby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ratby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Ratby, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Loughborough, Hinckley and Nuneaton.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
Wi-fi | |
| Loughborough |
Internet | |
| Hinckley |
TV | |
| Leicester |
TV | |
| Loughborough |
Internet | |
| Nuneaton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ratby, England
Latest outage, problems and issue reports in Ratby and nearby locations:
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Scott
(@scottydaly1989) reported
from
Leicestershire, England
@virginmedia costumer service is ****!!!
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sean anderson
(@sean210367) reported
from
Hinckley, England
@virginmedia absolutely disgraceful customer service again. Our contract is up for renewal and you want to increase our bill by £50 but with no additional services. Daylight robbery tried speaking yo someone. Can't get through yo talk to anyone
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jon
(@jonmac36) reported
from
Thurmaston, England
@virginmedia Nope got rid of virgin Problem solved
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Chris Myers
(@chrismyers66) reported
from
Coalville, England
@virginmedia how can I contact you to cancel my service
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rosstarbard
(@rosstarbard) reported
from
Leicestershire, England
@virginmedia internet has been down for the last half hour, no wifi or wired connection. Is there a problem in the Leicester area?
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Stuart miller-kirkpatrick
(@mufcsmk) reported
from
Hinckley, England
@virginmedia help @YouTube not working via our tivo box😞
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Scott
(@scottydaly1989) reported
from
Leicestershire, England
@virginmedia are you ever gonna help me!!
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Scott
(@scottydaly1989) reported
from
Leicestershire, England
@virginmedia are you ever gonna reply to any of my tweets for help!!
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Priti Joshi
(@toneconsultancy) reported
from
Oadby and Wigston, England
@virginmedia we have been getting intermittent WiFi and issues with security for the last 4 weeks . What is the problem ? Le24fy
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Chris Holton
(@ChrisHolton99) reported
from
Leicestershire, England
@Virginmedia How does a customer get any service? We have been calling and writing since 30th October but are just on HOLD!
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Jim Hulbert
(@Jim_Hulbert) reported
from
Leicestershire, England
@virginmedia experiencing some WiFi issues in Leicester. No Internet despite able to connect to the network. Are there any known issues? Thanks.
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Linzi Parsons
(@ParsonsLinzi) reported
from
Leicestershire, England
@virginmedia I’ve spent the last 3 hours trying to communicate with someone via text about some charges that are due to virgin not setting a cap on my 11 year old step daughters account as requested! Service is awful
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Billy Patel
(@b17yvw) reported
from
Birstall, England
@virginmedia I am a very disappointed customer I was on hold for 15 mins finally spoke to a advisor on the retention team who placed me on hold and then the call dropped on hold again now and it’s been 30mins and no answer 😔
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rosstarbard
(@rosstarbard) reported
from
Leicestershire, England
@Alex_FeisBryce @virginmedia Apparently problems in the area won't be fixed until 3PM today. Spoke to the helpline
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mark sperry
(@marksperry2) reported
from
Rearsby, England
@virginmedia sort your customer service out! I’ve spent 2 days trying to sort out my fibre optic, to be cut off 4 times on hold for 6.5hrs lied to 3 times transferred to India 8 times, still no further forward. #pleasehelp #FirstWorldProblems #shockingcustomerservice
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Chloë Pritchard
(@sewychloe) reported
from
Leicestershire, England
@virginmedia my mum’s landline has a fault - no dialling tone. She’s been on hold but can’t get through to a human to report it. We have both tried to report it via her online account but cannot access it. And yes she has wiggled her sockets! Help!
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Yv
(@yogi7592) reported
from
Leicestershire, England
@virginmedia it’s sad that you are still using covid as an excuse not to provide any technical help. Done everything your website tells me to but still have a issue with my broadband. How do I speak to someone about it. Not very happy.
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia the advisors do not listen to what their customer are asking the result is frustration for the customer
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@Rachel_Rabbit13 the worst part of @virginmedia is their shite philippines call centre
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Ian Duffy , (Goonerian) 🔴⚪
(@goonerian22) reported
from
Nuneaton, England
Powercut in #nuneaton #camphill in the afternoon and now @virginmedia has gone down night wat ******** going on !!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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anne coverdale
(@annabiatch74) reported
@virginmedia I need to cancel I just can't keep paying for something that does not work !!
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TS Glass
(@glasskiassoc) reported
@virginmedia Have already been told by your agent that the one and three quarters wait on your service line, was due to lack of staff.
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Gordon Stewart
(@gozzie83) reported
@virginmedia I’ve got a problem with my bill I’ve been trying to resolve for a month. I’ve spent all day off and on trying to resolve it via your text number but they say they can’t help. Can I arrange someone to call me please who can help?
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KIKI
(@KIKICAI1009) reported
@virginmedia the system is always down when I call and could not update the package or cancel. are you guys just trying to delay the service until the changing date expired?
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Richard Hayes 🏳️🌈
(@Pilchardface) reported
@virginmedia is an absolute disgrace, the worst company I have ever come across. 3 hours on the phone today, they hung up all three times, shouted at me and refused to help as their engineer was about to cause thousands pounds worth of damage on private land.
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Andy Swiffen
(@andyswiffen) reported
@virginmedia I have posted online as requested. Will someone from virgin now help? What happened to the old fashioned telephone conversation?
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CreamCrackeredWordsmith
(@UrbanWordsmith) reported
Finally managed to cancel @virginmedia on 5th day of trying. 30 days notice not backdated to 1st attempt, so Paul on Fri and whoever cut line Sat have succeeded in squeezing more money out of me. Final charge nearly £80 to leave, despite being out of contract. Villains. @Ofcom
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Kalona
(@KalonaPlays) reported
Virgin media : home to really awful cs support and a internet connectivity that make my bipolar mood swings seem like a light depression
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Bob Livermore
(@prioutlaw118) reported
@virginmedia "We'll never contact our customers" was all you needed to say, obviously a mission statement. Complaint logged 7.12, chased 20.12, told los 28 days, tweet 7.2.21. Hopeless.
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James R Turner
(@JRTwrites) reported
@virginmedia 3rd time lucky... if this is how you treat new customers I am already regretting signing up. Callback promised with 2hrs of 13:30. 3hrs later - no callback.