Virgin Media Outage Report in Ratby, Leicestershire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ratby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ratby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 29: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (40%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Ratby, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Nuneaton, Leicester, Hinckley and Loughborough.
| City | Problem Type | Report Time |
|---|---|---|
 Nuneaton |
Wi-fi | |
| Leicester |
Wi-fi | |
| Hinckley |
Internet | |
| Leicester |
TV | |
| Leicester |
Internet | |
| Leicester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ratby, England
Latest outage, problems and issue reports in Ratby and nearby locations:
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Nam_n
(@nameez_n) reported
from
Leicestershire, England
@virginmedia my broadband has been going down frequently past few days. Tried restarting the WiFi router, still the same. Connection goes down for few mins and the comes back. It’s frustrating #virginmediadown #internetdow
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Matt
(@MattLaight) reported
from
Leicestershire, England
@virginmedia I'm trying to get an engineer to come out as my lines but cut, I'm finding it difficult to get this arranged HELP!!!
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dylan farrell
(@dylanjfarrell) reported
from
Leicestershire, England
@virginmedia WiFi down again!!!
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(-Psycho-) Deadman
(@Psycho_Deadman) reported
from
Hinckley, England
@virginmedia Somewhat stable. However, today is a clear day. It is whenever there is the slightest breeze or a slight change in weather. I have never had such an inconsistent connection.
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Joanna Hayes
(@SmileyJMH) reported
from
Loughborough, England
@virginmedia I have WiFi at the moment. . . The problem is intermittent, it doesn't seem to coincide with times of high demand necessarily. It's incredibly frustrating, especially when working remotely from home and losing signal cuts everything off.
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🏳️🌈ɢʀᴀᴄɪᴇ ⁷ - #Bʟᴍ✊🏽✊🏾✊🏿
(@x_graciee) reported
from
Bedworth, England
virgin media need to fix their wifi. absolute shite! of course it’d go down in the middle of the night when nobody can help 🙃😴 @virginmedia
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Faizal Momoniat
(@faizalmom) reported
from
Leicestershire, England
@virginmedia need help to reduce my bills
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Do you know when it will be fixed please? Other @PHMountsorrel complaining of the same issues.
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joseph langton
(@jnlangton) reported
from
Braunstone, England
back on the phone to #virginmedia help
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ALEX
(@ohthatoneboy) reported
from
Leicestershire, England
@virginmedia Completely upset and disappointed with your customer service helpline, I have spent the last week calling and no solution has been given! It is shameful
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🏳️🌈ɢʀᴀᴄɪᴇ ⁷ - #Bʟᴍ✊🏽✊🏾✊🏿
(@x_graciee) reported
from
Bedworth, England
@AdwFifa @virginmedia yup. box keeps flashing the green WiFi symbol, piece of ****😩
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia is there an issue with broadband in Mountsorrel, Loughborough, Leicestershire? Hasn’t been working properly for last few days
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ALEX
(@ohthatoneboy) reported
from
Leicestershire, England
@virginmedia Already tried, the chatbot doesn’t understand the situation! Please I need help ASAP. If you could please give me a call 07778985954
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Deepal Vyas
(@Deepal29) reported
from
Leicestershire, England
@virginmedia @virginmedia we have another date for installation for tomorrow I went via the app and had your customer service team calling as the offer wouldn’t go through. Fingers crossed we getting tomorrow or it will be another day off wasted.
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iTz Me Yo 🌐
(@topper1973) reported
from
Coalville, England
@mjordo78 @virginmedia Motivated as the full-time ones! I get very few problems, but if I did I'd be on the phone making sure I got a discount!
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Nads🦋
(@fakirbhai_nadia) reported
from
Oadby and Wigston, England
@Iqras19 Mine do it automatically but virgin media’s shit
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Still not working properly. Having to constantly reset the router, even wired connections not working.
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Chris Myers
(@chrismyers66) reported
from
Coalville, England
@virginmedia So I'm furloughed I couldn't pay all my bill last month oh dont worry Mr Myers we will let you pay on the 22nd when you get paid 1215 you cut me off what a crap company you are as soon as I can I'm off
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Safetypenfold
(@SteveRiches4) reported
from
Leicestershire, England
@aliceb2998 @virginmedia Broadband down again, new router, now changing IP addresses every few minutes DHCP server unstable, many devices not connecting, no internet, WiFi unpredictable...
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(-Psycho-) Deadman
(@Psycho_Deadman) reported
from
Hinckley, England
@virginmedia FIX YOUR INTERNET. I have never had this many issues with any other internet provider. The internet is fast... but my god does it drop at the slightest nudge.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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gareth moore
(@gareth5274) reported
from
Maidenhead, England
@virginmedia any chance of any help, been phoning since Friday and still getting nowhere. Ta.
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Jack Robinson
(@JRobinsonSport) reported
@virginmedia It seems the problem is with our booster only on the third floor of our house though. So is the quickest fix not to reset the boosters?
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Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@virginmedia Always seems to come back after a router reboot. Maybe you could send me a new one, see if that resolves the issue?
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💥 Ben Austin 💥
(@absolutelyben) reported
@SkyHelpTeam @SkyUK I have been down this route many times already, with no luck, whats your next suggestion? Or should I be speaking to @virginmedia moving forward?
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Jack Robinson
(@JRobinsonSport) reported
@virginmedia Our WiFi speeds have once again gone back to the crap speeds they was at. Hasn’t even been two hours yet...
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Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@virginmedia 3rd time today. Can someone help me please?
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Graham Barlow
(@Graham_Barlow) reported
@virginmedia Gone again. Midway through last customer call.
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Sam Weston
(@Sweston87) reported
@virginmedia I have been on your forums and found people with the same problem yet none with answers with a quick search you can see this issue has hit a few people since the beginning of lockdown yet virgin have done nothing except recommend i ask the public for help because you can't
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Burgs
(@burgs1989) reported
@virginmedia The intermittent issues seems to have gone away but it happened once you ‘upgraded me’ without asking.
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Jon Mudge
(@JonMudge) reported
@virginmedia Still no offer to phone me, a customer expressing severe dissatisfaction. I'm NOT wasting my life on hold to you guys. I only need to contact you cos you've done it wrong again. A media company sending emails from no reply addresses and No easily contactable customer services!