Virgin Media

Virgin Media Outage Report in Ratby, Leicestershire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Ratby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ratby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Ratby, Leicestershire, England 12/29/2025 03:05

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Ratby, Leicestershire, England

The most recent Virgin Media outage reports came from the following cities: Coalville, Nuneaton, Ashby de la Zouch, Leicester, Loughborough and Hinckley.

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City Problem Type Report Time
United KingdomCoalville E-mail
United KingdomNuneaton Internet
United KingdomAshby de la Zouch Internet
United KingdomLeicester Internet
United KingdomLeicester Internet
United KingdomLeicester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Ratby, England

Latest outage, problems and issue reports in Ratby and nearby locations:

  • SteveRiches4 Safetypenfold (@SteveRiches4) reported from Leicestershire, England

    @aliceb2998 @virginmedia Broadband down again, new router, now changing IP addresses every few minutes DHCP server unstable, many devices not connecting, no internet, WiFi unpredictable...

  • KnickalessKlurr Claire 👋🏻 (@KnickalessKlurr) reported from Nuneaton, England

    @virginmedia hi! Currently have no internet, no service issues reported on your site, have reset, PC (wired) is saying connected but I definitely have no internet

  • topper1973 iTz Me Yo 🌐 (@topper1973) reported from Coalville, England

    @mjordo78 @virginmedia Motivated as the full-time ones! I get very few problems, but if I did I'd be on the phone making sure I got a discount!

  • SteveRiches4 Safetypenfold (@SteveRiches4) reported from Leicestershire, England

    @virginmedia This isn’t a problem just today, we have had the same issues for nearly a month, can you at least tell us what the prob is, we might even understand!! Please fix or refund. Lk fwd to your call.

  • BigYoll BigYoll (@BigYoll) reported from Anstey, England

    .@virginmedia hands down the worst company out there with the shittiest internet

  • OfficialLukeT30 Luke Taylor (@OfficialLukeT30) reported from Leicestershire, England

    @virginmedia could really do with some help with my internet and TV chaps. DM me.

  • jwccarter Jimmy Carter™ (@jwccarter) reported from Countesthorpe, England

    @virginmedia please can you do something about getting back in touch with me regarding my complaint. Your website is as useful as a chocolate fireguard #virgin #virginmedia #workingfromhome

  • nsmith135 Neil Smith (@nsmith135) reported from Bedworth, England

    @RichMarsh67 @virginmedia When they phone tomorrow to treble my speed for £20 I’ll be like no choice the grief I get from the household when the net goes down!

  • GRODSTER Hayley Garrod (@GRODSTER) reported from Leicestershire, England

    @stonecoldpiper @KillingEve @IamSandraOh @BBCAMERICA I was about to as well but my Virgin Media keeps playing up & I couldn't bear for it to keep stopping 😣 Now I'm watching Beat The Chasers and will try again later but I need my fix asap!! 😂

  • fakirbhai_nadia Nads🦋 (@fakirbhai_nadia) reported from Oadby and Wigston, England

    @Iqras19 Mine do it automatically but virgin media’s shit

  • superjayslim jamie ford (@superjayslim) reported from Coalville, England

    @ash_tunstall @virginmedia Sky working fine. Streaming shit loads!

  • deaks30 lee deaks (@deaks30) reported from Blaby, England

    @virginmedia is there a problem in Leicester area Le8 as internet keeps dropping off 👍

  • adamkemp24 Adam Kemp (@adamkemp24) reported from Leicestershire, England

    @virginmedia went down today at work and now it’s stopped me watching #Netflix!!

  • GaPeachUK Deanna VA (@GaPeachUK) reported from Cosby, England

    @virginmedia we got a new package processed by your retentions tm on 26th March and told internet speed and new channel package would increase in 5 days. We havent got anything yet and worse, worried we will still be cancelled! Our livelihoods depending on home work now- pls help

  • Watto_Clare Clare Watson-Spence (@Watto_Clare) reported from Coalville, England

    Can anyone help with 20 data dongles for a school I’ve worked closely with. The free WiFi/data would allow these families to access on line learning for lock down. Would be a loan until they return to school! Please try and help! Thank you xx @virginmedia @tescomobile @O2

  • Deborahbham Deborah Davidson 🕷🇪🇺🇱🇰🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Deborahbham) reported from Leicestershire, England

    Interesting customer experiences with companies making the non-line process SO DIFFICULT to get a refund for cancelled flights or no service @British_Airways @virginmedia #pisspoorperformance

  • elliepratt_ Ellie Pratt (@elliepratt_) reported from Leicestershire, England

    @DeadHeadIllust @virginmedia @JudgeJudy Only Judy can fix Virgin Media.

  • BigYoll BigYoll (@BigYoll) reported from Anstey, England

    This is the third day I’ve called and had to hold for over an hour just to be cut off everytime, please give me a number so I can cancel this contract. @virginmedia you provide a horrible experience and a ******* dog shit internet connection

  • MrBhojani JayBhojani (@MrBhojani) reported from Loughborough, England

    @virginmedia £160 a month for you to be shit.

  • smarts35 Martine kotecha (@smarts35) reported from Braunstone, England

    @virginmedia I was singing your praises yest. Not having any issues with kids being home and needing to be using the WiFi on so many devices(we pay enough for it anyway) but low and behold its starting so I don't understand why you don't just up everyone's speed and save on earac

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Ben_Barker1989 Ben Barker (@Ben_Barker1989) reported

    @Psychobel @virginmedia Bt have always been really good with me. If I’ve had issues they’ve generally been resolved pretty quickly.

  • tomjacdon Jacqui D (@tomjacdon) reported

    @virginmedia I have and I have run tests ! I need help to fix phone, tv & broadband ...& I need someone from virgin to pay attention and contact me !!!! Please stop asking questions instead of answers!!! You are not sorry !!! Please help fix it !!!!

  • jackstearman jack stearman (@jackstearman) reported

    @virginmedia They never confirmed as they said it would be better to wait to see what came back and if you could provide a service But my last conversation they agreed my last bill of £91

  • Psychobel Simon (@Psychobel) reported

    So if I'm going to leave @virginmedia where should I go for broadband? Preferably an organisation interested in me as a customer and will actually be available to resolve problems.

  • mrmarkryder Mark Ryder (@mrmarkryder) reported

    @virginmedia I was hoping someone could call me on my mobile when I was at work and explain what is going on with the network. The community is as frustrated as I am. I am also on the residents whatsapp group and we are all experiencing the same issues. Virgin were carried out planned works

  • murray_rogers Murray Rogers (@murray_rogers) reported

    @virginmedia Looking to speak to someone but damn crap music is doing my head in! Customer Services? Out of contract and looking to make changes but only change will be to an other provider!!

  • Sarj007 Sarj Mistry (@Sarj007) reported

    @JattySJohal @virginmedia They are awful, have you had a letter your previous ces are increasing for the second year running.

  • paulmfisher2 Paul Fisher (@paulmfisher2) reported

    @marulg27 @virginmedia Hi I have the same issue finished with VM just having a really bad service with VM and they can not even follow up on a complaint which is more that 28 days. No front end to call VM as "they are busy" or a front to prevent any person contacting them but how much you owe

  • unclehohoho Uncle Ho (@unclehohoho) reported

    @virginmedia I have been trying to call your CS team on 0345 4541111 BUT a recorded voice has answered all my calls this morning stating that you are too busy to speak to me. How am I supposed to cancel my contract with you?

  • cpray86 Chris Ray (@cpray86) reported

    @virginmedia The cost has increased exponentially, not sustainable. I'd rather not look elsewhere but running out of options. Had assurances from someone else on your text service (in writing) that something could be done, but then the tool was 'under maintenance' due to a 'technical error'.