Virgin Media Outage Report in Ratby, Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ratby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ratby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (27%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Ratby, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Nuneaton, Loughborough, Leicester, Hinckley, Coalville, Bedworth and Leicestershire.
| City | Problem Type | Report Time |
|---|---|---|
 Nuneaton |
Wi-fi | |
| Nuneaton |
Wi-fi | |
| Loughborough |
Internet | |
| Leicester |
TV | |
| Loughborough |
Internet | |
| Loughborough |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Ratby, England
Latest outage, problems and issue reports in Ratby and nearby locations:
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🇬🇧 James Martin ACAM BA (Hons) 🇬🇧 #FBPB
(@JamesMartinTVR) reported
from
Hinckley, England
@virginmedia @primevideouk - Why does @BBCiPlayer on your devices not support the 4K football feeds? It only works through the app on my television which isn't particularly ideal.
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John Wright
(@juanfelipe1) reported
from
Leicestershire, England
@simonnread @virginmedia I'm having the same issue. For the period of lockdown I could broadly rely on the signal to my home office. The last 2/3 months I haven't and I am constantly having to tether my mobile at my expense. The router hasn't moved and neither has my office. The service has just worsened
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
@ndarby90 @virginmedia we got hung up on 3 times trying to cancel. then they tried to sell us more things. can’t even comprehend it
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
@virginmedia that’s the number we were on. 2 hours later we finally have our cool-down period cancelled.
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
jesus christ talking to virgin media on the phone is ridiculous we rang to cancel, got hung up on 3 times, after 2 hours finally cancelled and after cancelling they’re trying to get us to sign up for phone contracts and sim cards! like we would want that after we just cancelled
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GodivaPuppyAppeal
(@GodivaGuidedogs) reported
from
Nuneaton, England
@virginmedia Mainly because you’re now too expensive, called retention team and was offered a derisory £4 discount. Enquired about new streaming service, agent knew nothing about it
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
@Jake_BHughes @virginmedia we had similar issue. they came when we were on holiday, no communication. we rang, were told they were coming yesterday to connect us, they didn’t arrive. told they’re coming today, didn’t arrive. spent 2 hours on the phone cancelling and was hung up on 3 times.
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Martin Scott
(@mscotty0592) reported
from
Ketteringham, England
@virginmedia Ordered the boxing and it’s not working
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High End Chauffeurs of leicester
(@HarjitDosanjh8) reported
from
Thurnby, England
@virginmedia 5 days no internet, promises of 24 hours it will be running, then told a little maintenance, yesterday at 9:30am we were told in 9 hours you will get a call guaranteed (didn’t happen). All day today no work has got done! Poor internet for years and now none!! WTH!!
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John Wright
(@juanfelipe1) reported
from
Leicestershire, England
@simonnread @virginmedia I'm looking at the new Sky Stream service that starts on 18th October combined with Three 5G broadband. Both offer rolling 1 month contracts
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High End Chauffeurs of leicester
(@HarjitDosanjh8) reported
from
Thurnby, England
@virginmedia @O2 @peterkay_co_uk I think your service is a laughing show. Years and nothing ever fixed finally time to move on.
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High End Chauffeurs of leicester
(@HarjitDosanjh8) reported
from
Thurnby, England
@virginmedia currently on the phone and surprise surprise sir give us another 24 hours!! Are you mad! I’m pulling my hair out!!! I’ve never tweeted before but my guess is it’s the only way they’ll pull there finger out!!!
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Manraj
(@Manraj_Virkk) reported
from
Leicestershire, England
@virginmedia why does my wifi keep cutting out every 15 mins for about 2 mins then come back? Not great when I work from home and my meetings cut out midway through…
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National Forest E-Bike Holidays
(@Ebike_holidays) reported
from
Ashby-de-la-Zouch, England
@virginmedia It’s even more stressful as we can’t tell her when you will resolve the problem. Extremely poor service.
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High End Chauffeurs of leicester
(@HarjitDosanjh8) reported
from
Thurnby, England
@virginmedia So whilst on the phone you put us through to get a dongle as an emergency and you tried to charge us £39! Wow the cheek of it!
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
@Jake_BHughes @virginmedia apparently we have a blockage where they need to connect us, which is what we would need fixing by thursday. being that unreliable we decided to cancel everything with them fully. a shame because what they offered was great. customer service department is not easy to get round 😭
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GodivaPuppyAppeal
(@GodivaGuidedogs) reported
from
Nuneaton, England
@virginmedia Even more reason to cancel, typical corporate strategy why offer people something cheaper in today’s economic climate when you can continue to rip them off
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GodivaPuppyAppeal
(@GodivaGuidedogs) reported
from
Nuneaton, England
@itsmeAlexVega @virginmedia I’ve used Virgin Media for years but going to cancel when my current contact expires
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Monik Patel
(@MonikP_97) reported
from
Oadby and Wigston, England
@virginmedia Definitely the worst broadband provider. How are you meant to wfh with no internet ??
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National Forest E-Bike Holidays
(@Ebike_holidays) reported
from
Ashby-de-la-Zouch, England
@virginmedia We followed instructions to switch phones to fibre optic. Can dial out but can’t get calls. It’s really upset my mother in law as she is vulnerable and we are her emergency support. Our mobile signal is very poor at home, so she is frightened she can’t contact us.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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immy7600
(@dinozzo7600) reported
@virginmedia can I get some urgent support. Wifi keeps cutting out. Have been on the helpline so many times and they can’t fix it
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Neil Maven
(@Neil_Maven) reported
@virginmedia can you let me know how long the no net issue is going to take to fix in TS2? Had nothing for the last few hours and it’s affecting my work! It’s been on and off since last night
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Sy
(@Syanarah) reported
@virginmedia having issues for the second time this week with our broadband. No fault numbers given again or any information.
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Ann Shorty
(@AnnShortyGriff) reported
@virginmedia My complaint was put in last week
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Ann Shorty
(@AnnShortyGriff) reported
@virginmedia He said the boosters you supply are not tht great! Plus I don't see why I should pay extra for a booster! I spoke to someone and they put my complaint through
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Russell Waterhouse
(@RussellWaterho5) reported
@virginmedia Hello virgin . Your service is hardly at a lightning speed when something goes wrong !
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Monish Thakur
(@findhoney) reported
@virginmedia with lightning fast speed please improve the customer service also?? My internet installation service is been delayed for the second time in a row with out notify me. How do I work from home with such unreliable service. Pls help!!!
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Ann Shorty
(@AnnShortyGriff) reported
@virginmedia I've done this also and put in a complaint! I'm yet to hear anything
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ana
(@yozhikyozhik) reported
@idkjia_ @virginmedia I feel youuuu. We pay extra to get faster resolution on line issues but it makes no difference if they fix it tonight or tomorrow if I lag out of every game for two hours 🥲🥲
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Alex Dawson-Smith
(@alexds36) reported
@virginmedia Complete loss of service, as per my previous tweet, my calls to the company, my complaints, both me and my partner have been hotspotting from our phone for a month! For virgin to try and say we don't qualify is disgusting