Virgin Media Outage Report in Atherstone, Warwickshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Atherstone, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Atherstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Atherstone, Warwickshire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Tamworth, Coventry, Sutton Coldfield, Solihull, Nuneaton, Lichfield and Coalville.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Tamworth |
Wi-fi | |
| Coventry |
Wi-fi | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Atherstone, England
Latest outage, problems and issue reports in Atherstone and nearby locations:
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Evan Davis
(@EvanD) reported
from
Solihull, England
@virginmedia Is there an email address I can use instead? I can just tell them the address and send the photos and explain the problem. They turn up whenever and fix it (its on the street, so no one needs to be home) I’ve taped up the lower parts, but up higher it is hanging over a shop sign.
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Caroline
(@Miss_Pumpkin666) reported
from
Birmingham, England
@Michaelallen_99 @philell21 @virginmedia Because the stupid rules say that if there’s a disruption to your services (over a specified amount of time), you’re legally entitled to compensation, but ONLY if you contact them to notify them that you specifically are effected, if you don’t they’re not obligated
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Pedro Oliveira
(@pedrofouruk) reported
from
Birmingham, England
I wanted to cancel my contract with @virginmedia but no ones answering the calls.. terrible costumer service. @MartinSLewis @virginmedia
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paul taylor
(@pdtathome) reported
from
Birmingham, England
@virginmedia I have a persistent broadband issue and can't contact customer support via the web site #help
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AnnaBluez 🌧
(@anna_newbold) reported
from
Birmingham, England
@virginmedia what's up? No TV or telephone line & your website & customer services have crashed Have you paid your bill? #virginmedia
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lee steane 🏆
(@leesteane7) reported
from
Bedworth, England
After spending 1hr on the phone to @virginmedia to sort a payment issue out they put the phone down on me 😡 will be cancelling my contract as of tomorrow.speaking to people i cant even understand.. Fuming
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Lynn Jolly
(@Linnyjolz62) reported
from
Birmingham, England
@virginmedia Held on for 45 mins on Friday and today. Was told there were "communication issues" on Friday and the guy I was speaking to said he'd call me back straightaway on my landline. He didn't. I tried again today to be told they couldn't access the system and that I should call again.
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia 45 mins on hold then cut off over 100 quid a month TV not working yet again!
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Gemma Downes
(@gemmadowneswba) reported
from
Nuneaton, England
@chrislepkowski @rjdowning @virginmedia All of ours are finally back but it’s really poor by Virgin Media
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Will Cooling
(@willcooling) reported
from
Solihull, England
@virginmedia your TV Go App doesn't ******* work. Won't accept my login. Won't let me change it. Won't let me register a new account. ******* joke
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Caroline
(@Miss_Pumpkin666) reported
from
Birmingham, England
@sahinbrum @virginmedia I agree that their compensation policy is bs, I’ve found when I’ve had any outage affect me, they patch it quickly so the service gets intermittent while they work on a full fix, that way they don’t have to compensate, even if service drops out every couple minutes. BS really
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✿𝘓𝘢𝘥𝘺𝘑𝘢𝘪✿💙🤍🌟
(@BaggieBirdd66) reported
from
Birmingham, England
@virginmedia hi I need some help please. I need a box installed at my address and I'm hard of hearing so I find it difficult to use the phone. Is there any way I can book a engineer appointment online as that is easier for me. Thanks
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lee steane 🏆
(@leesteane7) reported
from
Bedworth, England
@virginmedia I want to cancel my contract, is there a phone number i can call as i got cut off last night?
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Peter Brocklehurst
(@pasty_pete) reported
from
Solihull, England
Good old virgin media down again twitch in one week and I’m told two to three days before anyone can come out yet I bet the bill will arrive on time
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Sana Parkar
(@s_badruddin) reported
from
Birmingham, England
@virginmedia why is your box down? Why doesn’t any of your apps load? E.g. Amazon Prime? 😑
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Jodie
(@jodii_ox) reported
from
Birmingham, England
Hi @virginmedia, according to your website there’s no broad band issues in the B23 area but there definitely is 🙃
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Ashok Patel
(@AshokWhybother) reported
from
Birmingham, England
@virginmedia Hello Of course i need help. I can't watch terrestrial television progs either ,virgin box isn't working. Apparently, it's an issue in the area. I've been without tv since friday. I want some form of financial compensation
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Jodie
(@jodii_ox) reported
from
Birmingham, England
@virginmedia The internet is completely down, tried numerous restarts from the mains
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Paul Ley
(@paul_ley) reported
from
Tamworth District, England
Virgin media sim card is free and it's not worth it. It's really bad. Hardly ever get a signal when out when u do it's about 5mb
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Ashok Patel
(@AshokWhybother) reported
from
Birmingham, England
Why is virgin media in Walmley Sutton Coldfield Birmingham not working?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Peg Leg Lou
(@lou_hewett) reported
@virginmedia They didn’t suggest anything. I have tried all the tests through the Virgin Media app and have moved my router as recommended. It is mostly WiFi but sometimes impacts wired connections. There are no local issues.
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Seán Henry
(@seandhenry) reported
@virginmedia I have tried this a few times, but they are asking for a password to progress the call for security purposes. But I don't have a password, hence the problem
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Farooq
(@Bo552023) reported
@virginmedia I need someone to call me back. I have spoken to your customer service team and made this request several times. Social media team directing me to the customer service team isnt sufficient anymore.
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Jon McKnight
(@JonBonViveur) reported
@virginmedia Callum, who is resolving an ongoing issue and called me several times, e-mailed me. I replied, asking further questions, but received the same e-mail from him again, verbatim. That was clearly an error, so I need to speak to him. Jon
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Sarah newson
(@Sarahne52272842) reported
@virginmedia I am utterly disgusted I rang you for help as an uninsured driver hit me and I need a grace period to pay my bill I was told if I paid £53 you would reconnect my service and give me til Friday 24th February to clear my bill only 8 days past my bill due date I had to
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Stealthness
(@stealthness) reported
@virginmedia after 10 years, I will be finding another provider unless you can provide a stable internet connection. Your customer service was more interested in upselling a new package than finding a solution. Can you please DM a UK contact telephone number to get proper help?
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Dave
(@RaverRDE) reported
@virginmedia For a brand that provides a service, it’s teams are very silo’d and lack ownership across teams to put your customers first.
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Indanews
(@indanews11) reported
@virginmedia I will now be raising this with the financial Ombudsman. I do not want to call virgin media ever again to speak to disrespectful employees who say they will send a remote but never do. It is a two way contract which virgin media has not fulfilled their obligations.
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AP
(@the_kenindian) reported
@virginmedia Either your systems are down after which someone promises to contact me..and of course never does or simply just tries to (up)sell without factoring my actual needs. My contract is due to expire and I need to make a decision asap. Thanks
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Harbour 💚
(@HarbourLord) reported
@virginmedia it was around 9pm last night, which funnily enough is the time your phone lines close so I couldn't even ring to speak to someone and like I said your website functionality is so poor it's impossible to find the webchat function.