Virgin Media Outage Report in Atherstone, Warwickshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Atherstone, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Atherstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Atherstone, Warwickshire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Tamworth, Coventry, Bedworth, Solihull, Lichfield, Hinckley, Coalville, Sutton Coldfield and Nuneaton.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Tamworth |
Internet | |
| Coventry |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Atherstone, England
Latest outage, problems and issue reports in Atherstone and nearby locations:
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia i give up now can't get through no broadband yet again I want my contract cancelled I'm paying for a service I never get! Will someone contact me I'm cancelling my direct debit not getting a penny more off me until i get broadband!
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Ashley Robert Scrivens
(@AshScrivens) reported
from
Birmingham, England
@virginmedia Sorry my tweet mentioned I contacted customer service via text. Asked for my complaint to be raised to a senior manager to discuss the upgrade process and wording, but was just offered a deadlock letter within 15 days! Not your procedure in your complaints code of practice..
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Myles Cheshire
(@mylescheshire) reported
from
Bedworth, England
Bad enough that I have to wait so long to get through, you don’t have to force Sam Smith on me do you though @virginmedia
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Jason Hannon
(@Jasonhannon85) reported
from
Solihull, England
@virginmedia not sure who I’m supposed to be contacting on this but my phone service keeps going in and out is there a problem in Solihull?
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Alexander Howarth
(@howarth96) reported
from
Keresley, England
@virginmedia (Still) Trying to cancel the service, have been for the last few days but can’t get through to speak to somebody
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Sophia Benvenuto
(@SophieClaireB) reported
from
Nuneaton, England
@virginmedia @TheAmos123 Hi, please help, I have to give today my 30 days notice and have no other way to do it that speaking to someone but no one is answering! I am a key worker for NHS, your website says you are prioritising is but does not feel like it 😢
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Ashley Robert Scrivens
(@AshScrivens) reported
from
Birmingham, England
@virginmedia I haven’t really got anywhere, I wanted ideally to discuss the process I went through and what I was advised online placing my upgrade. I have contacted CD via text but i have just been told nothing can be done and pick a new tariff! Struggled to try raise a complaint also...
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
I seem to speak to @virginmedia more than I do my kids , been on hold for just the 54mins now regarding the fast speed broadband i pay for but never get!
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Simon Froggatt
(@FroggattSimon) reported
from
Solihull, England
@davo1982 @virginmedia Went down in B92 also Fudgy. Up again after 45 mins. Does crash too often
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Sophia Benvenuto
(@SophieClaireB) reported
from
Nuneaton, England
@virginmedia hi, desperately trying to get through to someone to give my 30 day notice of end of broadband and not continue at the end of my 1 year contract. Been for hours trying to get through to the phone, unable to do via portal or otherwise. Please help
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jake.
(@jaw1992_) reported
from
Birmingham, England
@virginmedia sort your ******* broadband out. It’s every other day that it goes down, and is beyond a joke now.
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Ashley Robert Scrivens
(@AshScrivens) reported
from
Birmingham, England
@virginmedia I have just switched my parents over to you for broadband along with their 2 mobiles and I have a pending broadband order to be installed next week for my new house. So I’m extremely disappointed in how I’m being treated, I may have no option to cancel the lot.
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Sophia Benvenuto
(@SophieClaireB) reported
from
Nuneaton, England
@virginmedia @Nicebikeman1 Hi @virginmedia how can we speak to them if they are not answering! Feels like you do it on purpose so you can charge people for claiming they have the notice after 30 days, when you just not allowed them to cancel if no one answer and there is no other way!
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Omar Qureshi
(@omarqureshi) reported
from
Birmingham, England
@virginmedia What's the procedure if this isn't rectified? It's not a unusual request, yet I'm around 10 days without phone service.
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia internet down again 6 days in a row now!
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maya
(@stayawakv) reported
from
Coventry, England
Never rant on socials but when a company calls you a day before, confirming they’re coming out to install broadband after 6 weeks, and on the day you get a text from CS to state it’s been cancelled due to lack of communication... @virginmedia pissed off is an understatement 🤯
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Jaymini Desai
(@JayminiDesai) reported
from
Solihull, England
@virginmedia am struggling to get through to anyone at virgin. It’s ridiculous. You have sent my SIM card to my old address and now I can not retrieve it or get in contact with you m. 2 hours on hold to be cut off. Messaged on chat and no response. Help!!!!!
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james avfc
(@jamesgrvilla) reported
from
Birmingham, England
@virginmedia could someone please get in touch with me as our broadband is going down at least every other day and it’s not good enough
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Sophia Benvenuto
(@SophieClaireB) reported
from
Nuneaton, England
@virginmedia But I need to give my notice within today? How is it possible if you give people no other way to cancel it?! Every other company let’s you do it by clicking an option on the portal. I am an NHS key worker and feel like you are taking advantage of people money time! Let me cancel!
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Simon Froggatt
(@FroggattSimon) reported
from
Solihull, England
@virginmedia Wifi down AGAIN in b92... come on!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Taylor
(@TaylorG03) reported
@virginmedia Again your customer service is an ABSOLUTE SHAMBLES @virginmedia Called again to get an update regarding installation, as advised by you. I’m now told the work by the prepull team was to be yesterday, but now it’s today, but it can be anytime in the next 3 weeks. Shambolic
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claire whyte
(@clairewhyte12) reported
@virginmedia Now the estimate is the 21st. The person on the phone also said she is sending a technician, I don’t see what they can do if it’s not a problem with my equipment?!
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kereeshasophia
(@kereeshasophia1) reported
@virginmedia Yes we have checked all wires. It’s not just this box it is our upstairs also. This has been going on for over 2 months and more and more channels seem to be getting affected. It is really not acceptable. I called to follow up a complaint and they hung up
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LiberianGirl777
(@LiberianGirlJM) reported
@virginmedia Not good enough. I've paid for thr service you're not providing. We've already been without any service for 24 hours and it's not acceptable to make us wait over 10 days without any access to a TV service???? Do you think this is acceptable?
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Calibrax 🇬🇧
(@calibrax) reported
@Chadlad1 @POLITlCSUK @virginmedia Nope. But when your contract is up definitely look at the other options. Because if you ever have a problem with Virgin Media, their customer service is completely useless. Hard to contact, and even when you do they are clueless!
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Matt Greenfield-Westcott
(@WheezyRider44) reported
from
Nunthorpe, England
@virginmedia But this has gone on for months, not days or weeks. It can't be that difficult to identify the problem and find a solution.
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steveCOYS 💙🕺
(@harwood_steve) reported
Go old @virginmedia usual crap service as no BROADBAND all day so far!! Fix time keeps getting extended as well 😡😡😡
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Rob Mcgimpsey
(@Rob_Mcgimpsey) reported
from
Romsey, England
@virginmedia So you’re not going to do anything about it, despite knowing it’s destined to let me down. Exactly the same attitude as the rest of virgin. The problem is, it’s taken almost 4 months. This is the issue; deep rooted - Virgin reps don’t care
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Donald Ross
(@donaldorossi) reported
@virginmedia I know the situation isn't virgins fault but I am now panicking with not knowing how i will be able to work tomorrow onwards. If we can have a bit more info than the non specific service prediction please
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Prab 🏴⚽️🏏
(@Prab188v2) reported
I am so ******* done with Virgin Media why are they so ******* ****????