Virgin Media Outage Report in Atherstone, Warwickshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Atherstone, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Atherstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 31: Problems at Virgin Media
Virgin Media is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Atherstone, Warwickshire, England
The most recent Virgin Media outage reports came from the following cities: Coventry, Birmingham, Tamworth, Nuneaton, Sutton Coldfield, Solihull, Hinckley, Coalville, Atherstone, Wigston Parva and Lichfield.
| City | Problem Type | Report Time |
|---|---|---|
 Coventry |
Total Blackout | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Total Blackout | |
| Birmingham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Atherstone, England
Latest outage, problems and issue reports in Atherstone and nearby locations:
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Paul Simmons
(@PaulSimmons66) reported
from
Birmingham, England
@virginmedia Today we received outstanding service from Jack the engineer from virgin media. He was polite friendly and determined to rectify the fault which he did. A credit to Virgin media thanks Jack
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Jo
(@Jod_69) reported
from
Birmingham, England
@virginmedia As per last message it says problem in area. It’s back working now (see time of initial mail). 4th time this week it’s been down for prolonged periods of time. Not good
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Rob
(@Rob_Hallmark) reported
from
Birmingham, England
@virginmedia hello. Since I signed up in may I have never been able to log into my account. I never received the welcome email etc so don’t know my account or customer number. I have tried calling and they said they resent the email but nothing. What can I do?
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💎 ACT 2
(@_auralaura_) reported
from
Birmingham, England
Virgin Media goes down at least every two weeks. When customers are paying for a service, it should work.
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dpaudio
(@dpaudioUK) reported
from
Birmingham, England
Well after 2 months of broken internet, it was fixed for almost 2 weeks now it's gone again. Fix date is 16th Nov and yet they still charge full price... @virginmedia
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Diane Davies
(@DiDav246) reported
from
Coventry, England
Now been on the phone to Virgin Media for 1 hour 45 mins and problem still not resolved
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Jo
(@Jod_69) reported
from
Birmingham, England
@virginmedia Yep just says problem in my area. Not helpful and is getting to be a pain tbh
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jade💓
(@jadedurnallx) reported
from
Birmingham, England
@virginmedia are absolutely useless. Have over 100 properties with Virgin Media Broadband, and you’d think they’d attempt to fix issues and keep our future custom. Safe to say we’re looking for another supplier if there are any recommendations...
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Jo
(@Jod_69) reported
from
Birmingham, England
@virginmedia Broadband down again today 4th time this week. Really will have to rethink providers
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Colin Joyce
(@beast_gbgolfer) reported
from
Birmingham, England
@virginmedia Doesn’t work says account question is wrong so can’t change password and can’t access account think it’s hacked 1 hr waiting on phone your service is poor
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Caroline
(@kittykaz13) reported
from
Birmingham, England
@GardenCity_Mark @virginmedia Just to let you know Mark, if your mom is considered vulnerable, the law now states that broadband companies must give priority for fixing issues like this, as it’s often their only or main form of communication. Just in case you encounter problems on Friday
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Mad Dog Malcs 🇬🇧
(@MadDogMalcs) reported
from
Birmingham, England
@virginmedia Every time I see these adverts I just laugh, but the sad thing is it isn’t funny paying for a service that constantly disconnects, stutters or is generally inconsistent. Your latest ad slogan ‘stay connected’ is a joke, and your email security is archaic, it’s equally laughable.
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Thomas Thomson
(@Thomo993) reported
from
Birmingham, England
@virginmedia morning, have had no broadband now for 24hrs, shocking service, when will it be sorted??
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Diane Davies
(@DiDav246) reported
from
Coventry, England
@virginmedia it is unlikely to be a record bearing in mind previous experience but we have now been on phone to you for 1 hour 45mins and still problem not resolved
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Ian Duffy , (Goonerian) 🔴⚪
(@goonerian22) reported
from
Nuneaton, England
Powercut in #nuneaton #camphill in the afternoon and now @virginmedia has gone down night wat ******** going on !!!
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Caroline
(@kittykaz13) reported
from
Birmingham, England
@virginmedia had a broadband outage yesterday and now my tv connects to the internet, my amazon devices connect to the wifi just fine, but my phone and tablet won’t connect, keeps saying the password is wrong, but my echo is connected fine using the same password!!
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Jo
(@Jod_69) reported
from
Birmingham, England
@virginmedia hi. Second time this week no internet. Monday was all day. Can’t get thru to you by phone. What is going on with my service?
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Omar Qureshi
(@omarqureshi) reported
from
Birmingham, England
Yeah, an Internet outage during lockdown can do one. @virginmedia B24 area.
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David_Preece
(@David_Preece) reported
from
Birmingham, England
@virginmedia Yet again my internet is down, just had half service for 2 months and it worked for 10 days now gone again... yet you still take full payment out my bank, I see this a theft...
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Caroline
(@kittykaz13) reported
from
Birmingham, England
@virginmedia Yes, I did this and it hasn’t reset, the wifi name is coming up the same as well as the guest network I set up, and I can’t access the website for the hub either, it won’t load at all! Ran a test and it says theres a problem and that you’re working on it but not what or how long
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gary Lawrence
(@gazzlorenzo) reported
Virgin media your customer services are a joke!!
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Ian
(@jediarmour78) reported
@virginmedia my Dad is elderly and lives alone and is a techphobe, and you have recently changed his package to M100. Now his landline doesn’t work which he relies on for medical reasons… I am not getting anywhere with the call centre and online services. Please help
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Ren E
(@reinne24) reported
@Darlotoon @virginmedia in a first world country like the U.K., virgin media service is disgraceful! My pocket wifi from the Philippines is more reliable!
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Liam Holding
(@liholding) reported
@virginmedia Not as yet but I will. I want someone technically-minded to resolve the problem and restore the services, then I will look at compensation. Customer service telephone operatives haven't been much help at all.
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Webster
(@Webster141) reported
@virginmedia They replaced a faulty f-con in the cabinet across/down the street. Work on the TV problems in the area had made my cabinet connection loose.
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Webster
(@Webster141) reported
@virginmedia Speed tests are always over a wired connection. Modem is 30cm from the wired device. Your link does not work "Bad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit."
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Turneep 💙🇪🇺 Ⓥ
(@Turneeps5) reported
Finally got a chance to call #VirginMedia, after a little bit of time (30 minutes) of ‘enjoying’ the hold music I spoke to a really helpful gent who has ordered the new ‘pods’ and booked an engineer to install them (?!). Also got my bill down by £17/month. Cool.
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Chirpy Frances
(@chirpyfrances) reported
I have a legal right to cancel a new contract with #virginmedia within 14 days which I did. I asked to go back to my old contract. I have the right not to accept another contract. I specifically asked to go back on my OLD contract. I don't want another 18mths with @virginmedia
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Single Parents Support and Advice Services
(@singleparentsup) reported
@virginmedia connect app wont find my network, it used too...rebooted hub and reinstalled app...
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Hannah Kingsland 🦓🤗
(@happily_hannah) reported
@virginmedia No it’s not, as I can only get online once the issue is fit, happened twice again yesterday. It’s having a massive impact on my life. My mobile that I have with you also doesn’t give me a signal at home so I’m completely stranded.