Virgin Media Outage Report in Atherstone, Warwickshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Atherstone, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Atherstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Atherstone, Warwickshire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Coventry, Tamworth, Solihull, Sutton Coldfield, Hinckley, Lichfield and Nuneaton.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Coventry |
Internet | |
| Coventry |
Internet | |
| Birmingham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Atherstone, England
Latest outage, problems and issue reports in Atherstone and nearby locations:
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Verinderpal
(@VinCheema) reported
from
Birmingham, England
Broadband down @virginmedia been about 20 mins on hold and still waiting #CustomerServiceWeek
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✌🏻 Ŵęśtŷ™⚽️🍺🎼❌
(@Westyafcm) reported
from
Hinckley, England
@virginmedia hi, WiFi issues in LE10, keeps dropping out for last 2-3 days.
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🐺WereWolfish
(@unit_1974) reported
from
Birmingham, England
I’ve now had two messages from @virginmedia threatening to Charge us for equipment WHICH WE HAVE ALREADY RETURNED! There is no way to respond to the message and I don’t like being threatened! You customer service is getting worse!
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Matt Smith
(@MattyladKRO) reported
from
Birmingham, England
@virginmedia If they ring again I will cancel
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Richard hamilton
(@PhotographyWeb) reported
from
Birmingham, England
@virginmedia @MoneyTelegraph Virgin Media is the worst broadband and TV provider i have ever dealt with! Customer service is petulant and intentionally left me on hold until after closing hours the company over charged me by £30 and refused to give it back! I am disgusted
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tonymartin
(@tonymartin82211) reported
from
Birmingham, England
Shocking telephone customer service from @virginmedia yet again, what a totally rotten organisation😕.
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🐺WereWolfish
(@unit_1974) reported
from
Birmingham, England
@pie1883 @virginmedia Already had multiple calls over years, with poor to not resolution of problems. Then hassle phone calls trying to get us to switch packages when we opted to cancel and failure to respond to complaints and such… It’s like being hounded.
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Matt Smith
(@MattyladKRO) reported
from
Birmingham, England
@RacingTV Unless you’re a @virginmedia customer where you cannot have any discounts and have to still watch @SkySportsRacing in neandatholic pics with no HD despite “promises” for 18 months it gonna abe available “ soon”
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Sharon Baker
(@DixeyBaker) reported
from
Birmingham, England
@virginmedia Broken again this morning after being ok eventually yesterday - managed to get through on the phones as it's still early - they are now checking and its been escalated and an engineer booked for Monday - progress of sorts!
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@_mark13 @virginmedia Their customer service is virtually non existent! We are just money to them.
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Kevin Mc
(@bbi787) reported
from
Hinckley, England
@virginmedia Yes. Have had several conversations with them starting many months ago. Had new hub, engineer visit etc though problems persist. Didn't stop you raising prices for a service not delivered. I don't think there's a problem with the hardware, i think it may be too much local demand.
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@Matey30 @virginmedia Nothing less than I’ve come to expect from them. Service has been so bad which is why we’ve left their tv service. Had to keep the broadband for now due to limitations of other local providers. Now watching freeview…
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Richard hamilton
(@PhotographyWeb) reported
from
Birmingham, England
@virginmedia @MoneyTelegraph virgin media had me on the phone for one and a half hours And approximately fifty minutes of that was on hold of good as far as to say that virgin media is the worst large company I’ve ever dealt with
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Mark Crossley
(@mkcU2war) reported
from
Fradley and Streethay, England
@virginmedia been on the phone for over an hour then you’ve just cut me off. You have been taking payments from me and you cannot tell me what I’m paying for. It’s looking like theft. Disgraceful service.
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Nas Mahmud
(@M5Mahmud) reported
from
Birmingham, England
@SkyUK Just like to say compared to @virginmedia and @bt_uk your customer service is absolutely SHITE!
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@virginmedia Bit pointless now. As are you customer service team whenever I call, which is half the reason we cancelled! 😠
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Mark Crossley
(@mkcU2war) reported
from
Fradley and Streethay, England
@virginmedia you have been taking money out of my account, and after an hour + on the phone you are unable to tell me why. It’s looking like theft. Disgraceful service.
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Sharon Baker
(@DixeyBaker) reported
from
Birmingham, England
@virginmedia I appreciate your reply and I've done everything - its says no issues in the area but it said that yesterday and there was - I've had wrong service text come thru and all sorts- it's just not good enough
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B'
(@s_badruddin) reported
from
Birmingham, England
@heenamajeed @virginmedia We have the same problem 🙄 ALWAYS!
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Mike Donovan
(@bsamikey) reported
from
Solihull, England
@virginmedia for the second time this evening your broadband has dropped out, yet according to the app there is no issue in my area. This is happening far too frequently. You have previously provided me with insufficient means of making a formal complaint. I'd like it now please
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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markus
(@markypee43) reported
@virginmedia I can't change as the change link is red and broken
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Ada Rose Cannon
(@AdaRoseCannon) reported
@virginmedia It never does, the whatsapp one just says that no human operators are around and the phone goes silent for a few minutes then hangs up on me
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Sarcasism
(@prasadtungar) reported
@virginmedia Plz plz dont ask me to check your hopeless test as i m not even able to login to your wifi to check you service status.. feel shame
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Gordon Foster
(@rainworthgord) reported
@_MMaritima @virginmedia I do understand why you are losing your temper with them lass, but you need to apologise for the language earlier. No-one goes to work to be sworn at. I had to badger them for a home visit recently but they came, fixed the problem, and were very good x VM please help Lizzie.
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Paul Stewart
(@pdcstewart) reported
@virginmedia I've spent 2 hours on the phone today 3 different departments. An engineer has been out and says they can't because it's a shared drive. Issue is that it isn't. It is my property, with right of access for 3 other properties, none of which will also be able to get virgin I assume
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WhatJaySaid
(@zebedeeyoung) reported
@virginmedia Sounds awful like turning it off and on again. I can give it a go as there’s not much else to try beyond replacing things.
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Nick P
(@earlofmarl) reported
@virginmedia Everything is down. No broadband no tv
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L
(@baggyjumpas) reported
@virginmedia From speaking to other people I know Virgin have done this previously - disconnect existing customers & give temp tel no then hassle for customer to get proper number back.
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Martin Riddle
(@Martrid) reported
@virginmedia OK, I am moving to deal this issue via Tom Mockridge, your CEO.
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Nick P
(@earlofmarl) reported
@virginmedia I called the number which says there isn't a problem. This is clearly untrue based on information on sites such as downdetector and istheservicedown