Virgin Media

Virgin Media Outage Report in Atherstone, Warwickshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Atherstone, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Atherstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Atherstone, Warwickshire, England 12/11/2024 05:55

December 11: Problems at Virgin Media

Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Atherstone, Warwickshire, England

The most recent Virgin Media outage reports came from the following cities: Coventry, Birmingham, Solihull, Nuneaton, Hinckley, Sutton Coldfield, Tamworth, Coalville, Bedworth and Lichfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomCoventry Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Total Blackout
United KingdomBirmingham TV
United KingdomCoventry Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Atherstone, England

Latest outage, problems and issue reports in Atherstone and nearby locations:

  • _baggyaaron baggy (@_baggyaaron) reported from Birmingham, England

    @virginmedia fuming. Just been in his for half hour for someone to end the call as soon as they pick up. Awful service

  • KirstR92 Kirsty Rudd (@KirstR92) reported from Nuneaton, England

    @virginmedia can someone call me so I can cancel my contract as my bill has gone up from £63 to £79 - it’s ridiculous

  • EgglestonMathew Mat 🏳️‍🌈 (@EgglestonMathew) reported from Birmingham, England

    @virginmedia It’s been an issue since we had it installed . Had 3 engineers visit. Never works at full speed

  • BrummieGem Lady Gemma (@BrummieGem) reported from Solihull, England

    @virginmedia need to change their hold music - I’ve just listened to the same song 3 times!!! 😤 I’m sure they just want me to put the phone down!!! 🙉

  • Mr_PaintPots David Wright (@Mr_PaintPots) reported from Solihull, England

    @virginmedia As you can imagine, this has been discussed with many of your team, at length, with no resolution. The response is shambolic. Virgin is seemingly incapable of providing any service whatsoever in our case. Disappointing doesn't cover it, shockingly inept is a start.

  • carl_morgan3 carl morgan (@carl_morgan3) reported from Solihull, England

    @virginmedia is there an issue with services in the B90 area. Cheers

  • MattyladKRO Matt Smith (@MattyladKRO) reported from Birmingham, England

    @virginmedia If they ring again I will cancel

  • bsamikey Mike Donovan (@bsamikey) reported from Solihull, England

    @virginmedia for the second time this evening your broadband has dropped out, yet according to the app there is no issue in my area. This is happening far too frequently. You have previously provided me with insufficient means of making a formal complaint. I'd like it now please

  • DixeyBaker Sharon Baker (@DixeyBaker) reported from Birmingham, England

    @virginmedia Broken again this morning after being ok eventually yesterday - managed to get through on the phones as it's still early - they are now checking and its been escalated and an engineer booked for Monday - progress of sorts!

  • hiltonleanne79 Leanne (@hiltonleanne79) reported from Birmingham, England

    Does anybody actually work at @virginmedia Customer Services! Have been on hold for over 20 mins on phone and is the second time I’ve had to call, no response on messaging either! Can anyone from @virginmedia assist before I raise this further with CEO @TomMockridgeVM

  • 2108blondie Sasha Swapp (@2108blondie) reported from Birmingham, England

    @virginmedia Used to work for the company know all about rebooting after a fix. Just done *** and TiVo box again whilst still waiting for someone to answer the phone and it still doesn’t work. Absolutely shocking

  • hiltonleanne79 Leanne (@hiltonleanne79) reported from Birmingham, England

    @virginmedia I’m sure you’re really sorry...sorted now without any help from yourselves. I do hope your CEO is aware of how shockingly abysmal your customer service is and I speak from experience.

  • EvanD Evan Davis (@EvanD) reported from Birmingham, England

    @virginmedia I’ll try texting. I only have 1 bar of signal

  • bevvyxo_ ✨ Hannah ✨ (@bevvyxo_) reported from Solihull, England

    Spent 45 mins on the phone to @virginmedia to agree a new contract. I didn’t receive the confirmation email as agreed so rang up to check only to be hold there was no record of it and they couldn’t honour it. 10/10 customer service there 🙄

  • EvanD Evan Davis (@EvanD) reported from Birmingham, England

    @virginmedia It’s only been in the past few weeks that it’s gotten so bad. I was getting updates 2 weeks ago from @EE saying they were doing work in my area, but have heard nothing since. Shame you don’t have wi-fi calling

  • unit_1974 🐺Wolfish (@unit_1974) reported from Birmingham, England

    @Matey30 @virginmedia Nothing less than I’ve come to expect from them. Service has been so bad which is why we’ve left their tv service. Had to keep the broadband for now due to limitations of other local providers. Now watching freeview…

  • unit_1974 🐺Wolfish (@unit_1974) reported from Birmingham, England

    @virginmedia Bit pointless now. As are you customer service team whenever I call, which is half the reason we cancelled! 😠

  • corbettcollins Ash Corbett-Collins (@corbettcollins) reported from Birmingham, England

    @gaz112 @virginmedia That'll be the same @virginmedia that sends passwords out by post, complete with other sign in information. They're pretty much a joke at this point.

  • DixeyBaker Sharon Baker (@DixeyBaker) reported from Birmingham, England

    @virginmedia I appreciate your reply and I've done everything - its says no issues in the area but it said that yesterday and there was - I've had wrong service text come thru and all sorts- it's just not good enough

  • M5Mahmud Nas Mahmud (@M5Mahmud) reported from Birmingham, England

    @SkyUK Just like to say compared to @virginmedia and @bt_uk your customer service is absolutely SHITE!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AnthYoung83 Anth Young (@AnthYoung83) reported

    @Muffit69 @virginmedia Hey, I bought a tp link router off amazon for £60. Fixed the issue straight away, took my complaint to the CEO everything, nothing they could do. Yet, putting the hub into modem mode and using a 3rd party router is giving me 350meg in every room wireless with no lag or drops.

  • Shel672 S (@Shel672) reported

    @MartinSLewis VIRGINMEDIA ARE REFUSING TO CANCEL OUR CONTRACT & ARE TRYING TO AVOID BEING CONTACTED. I HAVE MADE NUMEROUS PHONECALLS, WRITTEN EMAILS, FILLED OUT INTERNAL WEB COMPLAINT FORMS, CONTACTED THEM BY WATSAPP, TYPED LETTERS SENT BY POST & INSTAGRAM MESSAGING. PLEASE HELP

  • felhaunter lee-yon-ar-dow (@felhaunter) reported

    **** YOU @virginmedia I HATE YOU STOP TURNING OFF MY ******* INTERNET

  • ben_jamin_86 ☆ ⓑⓔⓝ®™ ☆ (@ben_jamin_86) reported

    Virgin media engineer turns up, looks at the problem left to right scratches head then scratches *****, looks confused doesn't no what he's doing, when all is lost just replaced my hub, paying for 500meg but getting 280 max on 5ghz 70meg 2ghz #virginmedia

  • eldritchterror8 🐚 (@eldritchterror8) reported

    @virginmedia Thanks but High volume calls not enough staff employed to deal with questions. No one wants to hang fire for 30minutes. I’ve called so many times

  • atiffff atif 🖖🏽 (@atiffff) reported

    @virginmedia fix ur internet you walladsl

  • mikeholmes147 mycombs (@mikeholmes147) reported

    @virginmedia well done.After 3 months of my internet going down EVERY DAY, your **** service worked for 9 days (new PB👏👏). Now it’s off AGAIN. TV & broadband this time. You’re clearly incapable of being an internet provider. Perhaps you should pack in and open a lemonade stand

  • ImKirstyMarks Kirsty Marks (@ImKirstyMarks) reported

    @virginmedia what a rip off! Forcing a customer of 12 years to pay an extra £20 for an already extortionate service… @SkyUK looks like you’re getting a new customer

  • TrevHowarth Trev Howarth (@TrevHowarth) reported

    @virginmedia After a 20 minute wait a talented human being sorted it. And that’s what’s needed on customer help lines, but faster. Virgin Media (in this case - but not alone in its resistance to engaging in customer conversation) shouldn’t keep people waiting 20-30 mins. It’s poor service.

  • InfoHannahHutch Hannah Hutch (@InfoHannahHutch) reported

    Hi @LutzSchueler please can you help? Our entire neighborhood has no #wifi and @virginmedia are ignoring anyone who calls in. We have had no WiFi for over 5 days now and i'm told this may not be resolved for another two weeks. Please send some dongles out!