Virgin Media Outage Report in Cosby, Leicestershire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cosby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cosby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 15: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Cosby, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Hinckley, Coventry, Leicester, Nuneaton, Bedworth, Leicestershire and Rugby.
| City | Problem Type | Report Time |
|---|---|---|
 Hinckley |
Wi-fi | |
| Coventry |
Internet | |
| Hinckley |
Internet | |
| Leicester |
Internet | |
| Coventry |
Internet | |
| Nuneaton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cosby, England
Latest outage, problems and issue reports in Cosby and nearby locations:
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Even my wife and kids are complaining about how bad our internet is! Basically been sold a duff service. Phone hasn’t worked since we ported our number over in April. Just glad we didn’t go for the TV option.
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I will tomorrow if I get time. Fed up with constantly interrupted internet and a phone line that has never worked!
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Karl
(@thekosfox) reported
from
Nuneaton, England
So, I'm switching from Sky Tv/Broadband to @virginmedia. A friend of mine who is a new customer got multi room with no activation cost. I phone for the offer and the lady said no fee, yayyyy, I go through to another department and its £49 Being fobbed off already!!😡😡 NOT HAPPY!
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Karl
(@thekosfox) reported
from
Nuneaton, England
@virginmedia Hi, I'm a new customer, installation is this Saturday (24th). Our friends have recently joined you and they were offered multi-room (1 extra box) with no 'set up' costs. So I inquired and was told the same (just £7.50pm) put through to another department and told no, its £49.95.
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Deborah Davidson 🕷
(@Deborahbham) reported
from
Leicestershire, England
1. @richardbranson cannot tell you how incensed I am at the poor service I have had since signing up to @virginmedia - no one can help me sort out getting a good and consistent internet signal across the whole house (which @bt_uk could) - amazed how the new technology is worse.
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Kirsty Rudd
(@KirstR92) reported
from
Nuneaton, England
@virginmedia can someone call me so I can cancel my contract as my bill has gone up from £63 to £79 - it’s ridiculous
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Anisa
(@cookwithanisa) reported
from
Leicestershire, England
@virginmedia Thanks but I did option 4 "make changes" then next was only 4 options. 4th option was "thinking of leaving" which I selected, but lines are very busy apparently. It would have been nice for the person dealing with my complaint to give me a direct number to resolve quickly.
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Alison Love
(@alisonllove1) reported
from
Leicestershire, England
@McGiff @virginmedia Omg I have the same problem absolutley rubbish I need to look for a new provider x
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Paul Roberts
(@corfu1957) reported
from
Leicestershire, England
50 mins talking to an engineer who then couldn't connect the new box and now have to have an engineer come out to sort it @virginmedia you need to get your customer service sorted
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Paul Roberts
(@corfu1957) reported
from
Leicestershire, England
So now I am on the phone to the help line and the waiting starts and as usual virgin media fail again
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Karl
(@thekosfox) reported
from
Nuneaton, England
@virginmedia Understandably, I was very annoyed after being on hold for 'god knows' how long to be told yes, the activation cost, £49.95 would be waived as a new customer. Then to be put through to the installation team and told NO!!! the activation cost would stand!!! Bad customer service.
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jon
(@jonmac36) reported
from
Thurmaston, England
@virginmedia my 3G is 100 times better than your crap WiFi
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ashley bennett
(@ashleyYNWA) reported
from
Leicestershire, England
@virginmedia I was told to message my complaint on here
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Martine kotecha
(@smarts35) reported
from
Braunstone, England
@virginmedia I know all the protocols!!! I need what I pay you for I bet @richardbranson doesn't have this problem in the upstairs of his house!!!!!
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I’m having no joy with my connection. I work from home too. I will ring up and cancel in the morning and get a refund on my phone line that hasn’t yet worked too. Had a letter to say increasing price by £3.50 a month too, 6 months into a contract!
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Charles Collins
(@CharlesinRome) reported
from
Leicestershire, England
@virginmedia The website says it's fine. When I called later, though, it said they were working on a problem and would text an update. That was 12 hours ago
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Daniel
(@dperkins84) reported
from
Coventry, England
@virginmedia I don’t get signal in 2 of the bedrooms upstairs.
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Kevin Mc
(@bbi787) reported
from
Hinckley, England
@virginmedia Yes. Have had several conversations with them starting many months ago. Had new hub, engineer visit etc though problems persist. Didn't stop you raising prices for a service not delivered. I don't think there's a problem with the hardware, i think it may be too much local demand.
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Karl
(@thekosfox) reported
from
Nuneaton, England
@virginmedia I understand there is an activation fee, when I asked, as a new customer if it could be waiverd and was told yes, I didnt then expect in another department to be told no!! One main reason we are leaving Sky is because of this of inconsistency in customer service. Poor start!
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✌🏻 Ŵęśtŷ™⚽️🍺🎼❌
(@Westyafcm) reported
from
Hinckley, England
@virginmedia hi, WiFi issues in LE10, keeps dropping out for last 2-3 days.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Barbara Rich
(@BarbaraRich_law) reported
@AudreySuffolk @Nationwide @virginmedia Happy birthday, Audrey, and sympathies - I’m sorry to hear that retail financial and other consumer services continue to fail adults who lack capacity and their attorneys, a subject of which I sadly have both professional and personal knowledge
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Alex Williams
(@Belasaz_) reported
@virginmedia having constant issues with our connection, I have to reset our router 4/5 times a day. This is every single day without any good days. What's the best fix for this as working from is impossible. Having to use my mobile data!
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Ang Hemsley Hall
(@AngHemsley) reported
Massive shout out to Del from @virginmedia and has fixed my issue after speaking to numerous other people from his company he got stuff done!!!
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Harrison
(@Hariboee) reported
@virginmedia Why does my upload keep dropping when I’m trying to produce a stream? I shouldn’t be dropping any network frames
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Audrey Ludwig
(@AudreySuffolk) reported
I’ve spent my birthday failing to sort out stupid problems caused by @Nationwide and @virginmedia both of whom cannot seem to cope with powers of attorney ( and that having sent them one means they need to deal with my mum and I not my disabled dad)
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luca DeRella
(@lucadreenalize) reported
Virgin Media is terrible! 4 days without wifi last week, today wifi keeps going off... during a pandemic where people need to work from home! But of course I've received a bill ignoring my loss of income. Disgraceful! @virginmedia @BBCWorld @RightToPlay_UK
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Kevin Johns
(@Ray_Stubbs) reported
@virginmedia In that case if I was to cancel now would I have to pay the £240 early contract ending fee as I am only one week over my cooling off period? I think I know the answer because you are a set of robbing **** but thought it was worth asking
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Barry Stewart
(@barry02121983) reported
@virginmedia I'm moving house and @virginmedia can't provide me with there service in my new house so I have to give them £240!!! And post there kit back to them! Absolute shambles wouldn't recommend them to anyone! Stay away!
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neil
(@neilololol) reported
@virginmedia no broadband all day today, tv and broadband intermittent all day yesterday for both us and our neighbours. service status is saying there's no issues in the area, which there clearly is. any chance of us being able to use the services we pay for???
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Jessica
(@poetoftruth88) reported
@virginmedia @richardbranson been trying to leave your company since the 16 of December due to moving in January. Email complaint ignored and disconnection request ignored. Still being charged?!! Can’t leave your company as was passed through five departments and nothing resolved