Virgin Media Outage Report in Cosby, Leicestershire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cosby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cosby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 29: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (40%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Cosby, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Nuneaton, Coventry, Leicester, Hinckley and Rugby.
| City | Problem Type | Report Time |
|---|---|---|
 Nuneaton |
Wi-fi | |
| Coventry |
TV | |
| Leicester |
Wi-fi | |
| Hinckley |
Internet | |
| Leicester |
TV | |
| Leicester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cosby, England
Latest outage, problems and issue reports in Cosby and nearby locations:
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Pete Martin Photography
(@PeteMartinPhot1) reported
from
Leicestershire, England
Amazing, @virginmedia Internet was down today from 9am. I phoned to get an update at 4pm, and also ask why my bill keeps going up.. The lady on the phone literally drove me away to another provider. I just signed up with @EE
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Bradgate T & C
(@bradgatetc) reported
from
Leicestershire, England
@virginmedia ....just when you think your service can't get any worse...it does....wow you are a talented team 😠
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Bradgate T & C
(@bradgatetc) reported
from
Leicestershire, England
@virginmedia whats happening to the Broadband in the LE5 area of Leicester....please fix this...😠🤯
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Steve Goodman
(@stevegoodman) reported
from
Nuneaton, England
@virginmedia I gave them a call before mentioning it on Twitter. I've sent in a complaint as a last attempt before I subscribe to another provider.
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jason Hirons
(@jasonpaulhirons) reported
from
Narborough, England
@virginmedia over a year to sort out my services the worst company I've ever dealt with
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jon
(@jonmac36) reported
from
Thurmaston, England
@virginmedia terrible service ur sacked I’ll be switching 2mora
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Claire Kilsby
(@clairelouk) reported
from
East Goscote, England
@virginmedia @suzyfluzy No gogglebox or coronation Street. Not happy. Rubbish broadband. Rubbish customer service! 😡
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Matt Nash
(@djmattnash) reported
from
Coventry, England
@virginmedia Yea both, and all since I served my 30 day notice, surprise surprise... don’t worry about it though, I haven’t got another two hours to wait on hold trying to get through to your abysmal ‘customer service’ so I’ll just tether to my mobile for the rest of month...
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Irfhan Mururajani
(@IrfhanFox) reported
from
Leicestershire, England
Anyone else having problems with @virginmedia and their admin team, or have you been sent a reminder saying you have a missed a payment (even though you pay by DD)...not happy😠
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graham gould
(@GouldGraham) reported
from
Coventry, England
@virginmedia Don’t use people I was going to be a new customer changed my delivery date as was on holiday told me it’s changed I checked with online chat all good Never turns Up Customer serves were rude its not our fault it’s yours!!!!!!!
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Steve Goodman
(@stevegoodman) reported
from
Nuneaton, England
@virginmedia No, I wasn't and that's why when customer service couldn't offer anything close to the competition or your own "new customer" offers I cancelled, prior to the first tweet. If you valued your existing customers, then once out of contract, you'd be able to offer similar deals.
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Kelly 💕
(@mrsmcgibble) reported
from
Nuneaton, England
@KaysGramma @LordSnow @Bjorkian15 @EW Think it would be much higher if it was available on more platforms, in the UK it's only available on sky, so the large customer base on virgin media would not be able to watch until available to stream.
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Mark86
(@markharper86) reported
from
Bedworth, England
@virginmedia Hi there, I have tried yesterday and today, I can't keep spending my life on hold. I want to cancel my service, it is a shame as I have enjoyed having it but this is infuriating. I will try again tomorrow morning, I suggest you employ more call agents.
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jason Hirons
(@jasonpaulhirons) reported
from
Narborough, England
@virginmedia you are the worst customer services I've dealt with poor off shore that only do lip service to get you off the phone you should be ashamed of yourselves
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martinoxley
(@martinoxley) reported
from
Ketteringham, England
@virginmedia Still no response to my complaint email. I was told 28 days. #shambles
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dylan james
(@dylanjfarrell) reported
from
Leicestershire, England
@virginmedia @zzpete And your help page has crashed! Again it’s numerous people
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Matt Tall 🤝
(@MattTall3) reported
from
Coventry, England
@richardbranson @virginmedia it’s down again internet and tv
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Olivia Mason
(@oliveemason) reported
from
Rugby, England
@Virgin @virginmedia your customer service is horrific and you’ve lost a customer before you’ve even installed our broadband. Very very unhappy with your service and I will be spreading the word.
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Lottie
(@LottieRoe82) reported
from
Coventry, England
@virginmedia I decided to stay in the end. Just hope the service can improve so I don't regret my decision!!
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Steve Goodman
(@stevegoodman) reported
from
Nuneaton, England
@virginmedia - Out of contract and tried to switch to a deal on your website. Customer services refused, claiming the £250+ more a year option I'm on is the best you'll offer. I ended up cancelling, as I'm not paying over the odds - sad I have to leave though & hoped for better!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Connor
(@enchanted96game) reported
@virginmedia can someone help me get my service back on
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karl scott
(@kwscott29) reported
@MikeFuller_ @virginmedia I got fed up with there customer service a couple of years ago its shocking the final straw for me was when 1 of them told me to f*** off and join sky
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Dave Urwin
(@DaveEwe) reported
@virginmedia Moving home and not taking Virgin with me but my son buying this house and wants to keep Virgin services. What’s best way for me to close my account and him to start new account on saMe day to ensure no break in service?
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Gill Hay
(@Lerrkeo) reported
@virginmedia Yes signal still is dropping out and black spots in house now where there never were any - had to purchase booster just to get my laptop to connect in next room!
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Gaz Wrigley
(@Gazwrigley) reported
@deanrmarsh God I wish I understood what any of this means coz my virgin media internet is awful at the moment
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Nathan Clark
(@Nathan_Clark_1) reported
@virginmedia You haven’t have a clear contact ? Just a help page which I’ve already looked at can I request a engineer call or email ? Or can you give me an email or something ?
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Mike Fuller
(@MikeFuller_) reported
@virginmedia Seriously “start a thread on an online forum”?? My call is over now and the prognosis now is “you are using it too much, don’t let the kids play on the Xbox while you are using WiFi on your phone”... What an awful experience so far, and am no better off...
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Richard Martin
(@gunsmoke70) reported
@virginmedia Gone thanks, all repaired came down to the original cable installed yrs ago
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Ollie Mulkeen
(@OllieTrumpet) reported
@virginmedia No it’s working again however this happens far too often. Never known a broadband provider to be down on average once a month. You then tell us you are increasing prices!!
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DJBenji24
(@twitchdjbenji24) reported
Apologies guys, but Internet keeps dropping in and out, there must be problems with Virgin Media. Out of my hands, we'll see how we get on later 🥲