Virgin Media Outage Report in Cosby, Leicestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cosby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cosby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at Virgin Media
Virgin Media is having issues since 05:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Cosby, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Nuneaton, Coventry, Leicester, Hinckley, Rugby, Bedworth and Coalville.
| City | Problem Type | Report Time |
|---|---|---|
 Nuneaton |
Internet | |
| Coventry |
Internet | |
| Coventry |
Internet | |
| Coventry |
Internet | |
| Leicester |
Internet | |
| Hinckley |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cosby, England
Latest outage, problems and issue reports in Cosby and nearby locations:
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
@virginmedia can you help please we’ve just been passed around to 4 different people and they hung up on us.
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
jesus christ talking to virgin media on the phone is ridiculous we rang to cancel, got hung up on 3 times, after 2 hours finally cancelled and after cancelling they’re trying to get us to sign up for phone contracts and sim cards! like we would want that after we just cancelled
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Alex Tipler
(@alextiplerfilm) reported
from
Coalville, England
@virginmedia Hi I cannot log in to my Virgin Media go account nor change my password. Please help me as I need this urgently!
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Stephen Cobb, #FBPE 🇺🇦
(@zcobb) reported
from
Coventry, England
Me: Can you tell your supervisor that this email looks a lot like a phishing email? Support Person @virginmedia: I know, a lot of people have said that.
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
@virginmedia can we actually talk to someone that can help rather than pass us on? it’s a joke at this point.
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Nick Fitzsimons
(@NickFitz) reported
from
Leicestershire, England
@PreetBharara @ZellaQuixote Around 2009 or 2010. I had a computer with a modem that could send faxes that was just about working, and I had to get @virginmedia to send an engineer out to fix my landline. The landline broke again a month or two later and hasn’t worked since, though they still bill me for it.
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Cathy Scott-Burt
(@CSBViolin) reported
from
Rugby, England
@virginmedia our box has been next to useless for 10 days now - won’t connect, when it does its slow, work from home a nightmare and tonight we can’t watch tv. Keep opening chats on web and WhatsApp - no one gets back to me. No issue with postcode we’ve reset the hub but nothing.
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Robin Johnson
(@robintjohnson8) reported
from
Coventry, England
@virginmedia As I am a sane human being, I’ve already looked online for help. Why answer like this - an obvious bot response. ??
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Robin Johnson
(@robintjohnson8) reported
from
Coventry, England
@virginmedia Thanks. While I’m on the subject - why does it ALWAYS take multiple attempts to sort anything out with VM? Your WhatsApp and online support workers usually sign off with ‘rest assured you will not have to contact us again’. But this is rarely true?
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John Wright
(@juanfelipe1) reported
from
Leicestershire, England
@virginmedia Or you could invite your customers to get in touch when out of contract or you could even tell us what deals are on offer to help us stay. I suspect you don't because you realise that inertia effects are high when it comes to changing broadband packages.
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Stephen Cobb, #FBPE 🇺🇦
(@zcobb) reported
from
Coventry, England
I just spent about 20 minutes trying to find out why I'm getting email from @virginmedia about a SIM that I didn't order. As far as I can tell, the email is legit and Virgin is sending me, and a lot of other people, a replacement SIM "to improve service." Did I miss a memo?
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
@virginmedia we are awaiting for you to put the line up to the house but there is a blockage. was told you were coming to fix it yesterday but didn’t. said you’re coming today, no idea when.
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Alex Barker
(@amancalledalex) reported
from
Coventry, England
@GeorgeMonbiot @VodafoneUK I had a problem with @virginmedia which eventually got sorted out, but not before going to their Executive Team. Customer care was nonexistent on the phones. Customer care is challenging but staff need to show much more empathy with the customer.
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paul rose
(@paulrose222) reported
from
Braunstone, England
Heads up folks who have their Netflix account as part as their main Internet provider package you may have to sign back up for it to continue using your service had to today very annoying and inconvenient to say the least 🙄 it seems that virgin media is doing this
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Katie
(@Katie68833952) reported
from
Leicestershire, England
@virginmedia I'm not sure why, but our Internet and TV aren't currently working! No email to say work is being done. Online even says there's no issue which there clearly is. Area is LE2
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jonny dickens
(@jonnylovin) reported
from
Groby, England
@virginmedia phoned to get a new deal and ended up giving notice to disconnect, not quite the customer service I expected
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Alex Tipler
(@alextiplerfilm) reported
from
Coalville, England
@virginmedia You don't have internet access yet you are on twitter? Can you not get someone to ring me. I am stuck on hold, 16 minutes now, waiting to resolve your issue!
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Meghraj
(@im_raj16) reported
from
Leicestershire, England
@virginmedia It’s the same plz help me or plz disconnect the service I give up.
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Meghraj
(@im_raj16) reported
from
Leicestershire, England
@virginmedia Can you please send someone to fix the issue ? Please
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Pinkz
(@pinkz_afc) reported
from
Coventry, England
@virginmedia why is your customer service so shizzle! All i want is my confirmation of cancellation date email.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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graeme davidson
(@davgr46) reported
@virginmedia Dealing with your moronic Chat Bot on text made my blood boil. Was transferred to Whatsapp and the same moronic Chat Bot was there too. I want someone in management to call me ASAP before I send Public Tweet telling how your customer service is a disgrace.
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BuG$y
(@browngaybitch) reported
@virginmedia I’m looking to cancel BUT I cannot seem to speak to someone to go through my plan! Surely you’d want to keep me as a customer
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Eleanor
(@Eleanorohno) reported
@virginmedia Second time lucky! After 1 hour 20minutes resolved the issue with the lovely Anthony
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Stefano
(@heerowskee) reported
@virginmedia I cancelled my contract on the phone, the operator told me I would receive confirmation by email, never received it.
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rugby mum
(@HelsPx) reported
My @virginmedia new electronic equipment parcel arrived Saturday rather than the organised Friday & @YodelOnline left it outside in the rain! Despite instructions to leave with neighbour!!! Terrible service from both companies 😤😤😤
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Nigel Howard 🇬🇧 🏴 📸 🇺🇸🌴
(@nigelhowardpics) reported
@virginmedia 44 minutes of crap
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Tamsin Crompton
(@CromptonTamsin) reported
@virginmedia absolutely shocking service! Made a complaint and heard nothing in weeks!
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BuG$y
(@browngaybitch) reported
I am considering leaving @virginmedia and this level of #CustomerService is not enticing me to stay ALONG with the increase in prices of packages!#retentions do not seem to be helping keep customer instead there pushing them further away!
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John Norman
(@JohnNormanMusic) reported
@virginmedia How will someone in the community forum, who does not have access to the Virgin internal systems and ability to add/remove user permissions, and send signals to my Stream Box help me with the issue I am having?
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Gareth Cross
(@GCross24) reported
@virginmedia Call me. No one else with my name will have an installation booked (refused because of the damage done to my property) for this afternoon in Barnet.