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Virgin Media outages and service status in Cosby, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Cosby, including 0 direct reports.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cosby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cosby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Cosby, England

The most recent Virgin Media outage reports came from the following cities: Leicester, Bedworth, Nuneaton, and Coalville.

CityProblem TypeReport Time
Leicester Internet 19 hours ago
Leicester Internet 7 days ago
Leicester E-mail 13 days ago
Leicester Internet 13 days ago
Leicester Internet 21 days ago
Leicester Internet 23 days ago

Community Discussion

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Virgin Media Issues Reports Near Cosby, England

Latest outage, problems and issue reports in Cosby and nearby locations:

  • ollieg21296
    Ollie (@ollieg21296) reported from Ketteringham, England

    @virginmedia That didn’t sort any of the issues out. I’d like an engineer to come out please and take a look

  • gallagher1aaa
    I'm Juggy not Noel (@gallagher1aaa) reported from Leicestershire, England

    What **** is blocking my internet @virginmedia , it’s in a open space, switched it off and on, stood on one leg, got full bars but still won’t let me watch a basic YouTube video on my phone

  • SmallPaulDJ
    smallpauldj (@SmallPaulDJ) reported from Leicestershire, England

    @virginmedia I'm paying over 50 pounds just for 100mg broadband already! Why can a new customer get TV etc to for just 30? Conveniently the phone lines all seem off.

  • MatthewWalne
    Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia Sorry, I don’t have understand how posting on a forum will get me in contact with someone who can help me. The customer service isn’t good enough.

  • MatthewWalne
    Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia Sorry, I don’t understand how posting on a forum will get me in contact with someone who can help me. The customer service isn’t good enough.

  • PhotoLeaB16
    LB Photography (@PhotoLeaB16) reported from Nuneaton, England

    @devalicia @virginmedia Mine is down too 🙁work and homeschooling is going to be fun tomorrow.

  • MatthewWalne
    Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia The wifi in my house is awful despite having 500mb broadband with you

  • MatthewWalne
    Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia I’ve re-run the tests and still recommending I get a booster but still no idea how I go about ordering one. Can someone help rather than me going around in circles again please?

  • SimeonHockley
    Simeon Hockley (@SimeonHockley) reported from Ketteringham, England

    Something rather awful about being on hold with @virginmedia! 2 hours and counting....

  • ddrbowella
    David Richards (@ddrbowella) reported from Leicestershire, England

    @virginmedia 909041904.26 le35ge .Call a 7 days ago about internet problems. Told we was getting a new router box and booster box. Nothing came and still getting a lot of problems. I want some to come out. Otherwise i will cancel the whole dam thing.

  • ddrbowella
    David Richards (@ddrbowella) reported from Leicestershire, England

    @virginmedia The service keep cutting out. And having to reboot 3/4 times a week. If no one comes and fix the fault. I will cancel everything and go to the ombudsman to claim back all the money paid for a fully working service.

  • MatthewWalne
    Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia I know I recently extended my broadband contract with you but the service is abysmal and the customer service even worse. Can I cancel please and I will go back to Sky.

  • MatthewWalne
    Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia The text service is a bot so doesn’t understand what I want. I don’t understand how posting on a community forum will help me order wifi pods. I’ve posted but just get replies from other members. I want to be able to contact someone at Virgin not other customers.

  • ddrbowella
    David Richards (@ddrbowella) reported from Leicestershire, England

    Virgin media are **** at there customer services. 25m and still F!@#$%. I going to cancel my dd. That my get there attention?

  • MatthewWalne
    Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia No, it’s very random. I was expecting an improvement when I upgraded speeds but it never did.

  • jakeyhill
    Jake Hill 🦊🇬🇧⚽️🏏🏊‍♂️🚵‍♂️🏃‍♂️🍷🍕🧀 (@jakeyhill) reported from Hinckley, England

    @virginmedia why is your chat help on your website no help at all ?

  • timdnottingham
    Tim Dawson (@timdnottingham) reported from Leicestershire, England

    @virginmedia help! I dropped my virgin TV remote in my drunk and now it won't work! What do I need to to do to get a new one?

  • PhotoLeaB16
    LB Photography (@PhotoLeaB16) reported from Nuneaton, England

    @virginmedia please help. My internet went down around 1:30 today & I still cannot get online. I’ve just spoken to my MIL & their’s has gone down as well. Postcode area is CV10. I can’t get online to check as my husband is the account holder & he is in hospital. My daughter need

  • mufcsmk
    Stuart miller-kirkpatrick (@mufcsmk) reported from Hinckley, England

    @virginmedia @VirginMediaCorp a message for Rachel barrass- What an absolute shambles of a team you lead, call centres in Delhi uninterested staff who are useless at helping the customer who has been stitched up by you again. My 5 year old could do better👍 #cancelled #joke

  • MatthewWalne
    Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia Thanks. The text service doesn’t work well to say the least. How do I post a question on the community to get an order placed please?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • timlittlecom
    tim little (@timlittlecom) reported

    Dear @virginmedia having called three times, kept on hold for over an hour and then mysteriously cut off each time while I was trying to cancel my contract because you don’t have services at my new address, I’m starting to think this is an actual policy of yours. #shocking

  • rugbywebdesign
    Rugby Web Design (@rugbywebdesign) reported

    @virginmedia Trying to speak to someone! I'm not a customer, so can't get through the automation on the phone, and your online chatbot is sending me round in circles - Whatever happened to real people?

  • _ACFox
    Andy Fox (@_ACFox) reported

    @virginmedia A further conversation indicated again that the automatic compensation has been incorrectly applied. We would not have got off the phone without a satisfactory resolution in the first instance, and only got off the phone when your representative advised that we could get 2/?

  • The_Coffee_Lab
    The Coffee Lab (@The_Coffee_Lab) reported

    @virginmedia why is it whenever I actually need to speak to customer services I end up ranting on Twitter before someone listens? Can you get someone to contact me PLEASE!?

  • BradOwl
    Phil Bradish (@BradOwl) reported

    @OnlineracingTs @virginmedia That's daylight robbery, I would just move without telling em and cancel direct debit.

  • dawnbensonart
    Dawn Benson (@dawnbensonart) reported

    @virginmedia It does not work, your 'teams' pass buck, do not care. Everyone sick to death of your refusal to resolve issues. A system that worked now does not so according to your team I now have to buy or rent mesh pods, not nec before! sounds like a plan to make more ££££. contact me

  • SyrusThaVyrus
    Sirus (@SyrusThaVyrus) reported

    @virginmedia and that she had the email in front of her on her screen. As I missed the deadline to apply for the credit, I couldn't be offered it now. That in itself seemed harsh. She filed a complaint on my behalf too, I was told someone would look into it and call me back. Checked my email

  • _ACFox
    Andy Fox (@_ACFox) reported

    @virginmedia We were told otherwise regarding compensation, by the representative who opened the complaint for us. We checked a number of times that this was the case before incurring any consequential costs, and it was confirmed that compensation would cover these. 1/2

  • ce_johnston
    Chloe Johnston (@ce_johnston) reported

    @virginmedia can you arrange a call back? I’ve been on hold forever trying to cancel my contract. If there was another way I’d do it, but surprise surprise - VM says the only way to cancel is to call! Ridiculous when wait times are this high.

  • SyrusThaVyrus
    Sirus (@SyrusThaVyrus) reported

    @virginmedia Sorry for getting back late. In hindsight, it's a good thing I did - its now gone from one complaint to multiple. Genuinely shocked at the service I have received. I'll try and explain in chronological order the horrible few days of 'customer service' I have had...