Virgin Media Outage Report in Congleton, Cheshire East, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Congleton come from postal codes CW12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Congleton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Congleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (13%)
-
TV (7%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Congleton, Cheshire East, England
The most recent Virgin Media outage reports came from the following cities: Macclesfield, Stoke-on-Trent, Crewe, Newcastle under Lyme, Congleton and Wilmslow.
| City | Problem Type | Report Time |
|---|---|---|
 Macclesfield |
Internet | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Congleton, England
Latest outage, problems and issue reports in Congleton and nearby locations:
-
Andy Picken
(@andyvic7) reported
from
Stoke-on-Trent, England
@virginmedia I’m sick of resetting that hub it’s supposed to be 100mb fibre I had less trouble with my dial up! Do you supply boosters as you can take it out before I spend money to make up for your awful service
-
Andy Picken
(@andyvic7) reported
from
Stoke-on-Trent, England
@virginmedia just had the misfortune to speak to the rudest person ever whilst trying to sort out my abysmal connection speed when she put the phone down on me after a 20 minute wait!!
-
David Knight
(@Knightfight7) reported
from
Stoke-on-Trent, England
@virginmedia Didn’t think your service could get worse.Wifi is now completely unusable.Getting 3mb wired into a Xbox one.Still got considerable amount of tv channels not working.All for £100 per month.What an absolute disgrace
-
Les Chaplin
(@LesChaplin) reported
from
Stoke-on-Trent, England
@McGiff @virginmedia I am having exactly the same problem over roaming charges for a country I’ve not been anywhere near a, appalling service and been told tough pay or they take me to court! At my wits end!
-
Julie Podet
(@JuPo71) reported
from
Biddulph, England
@virginmedia your service is very poor for older people. Almost an hour and still not resolved my mum’s issues!
-
Stan Hall
(@StanHall20) reported
from
Macclesfield, England
@allisonpaul_ @virginmedia It is bad I understand they are only trying, but #dontlie #telltruth
-
Tiny Tog
(@Tiny_Tog) reported
from
Stoke-on-Trent, England
@virginmedia @virginmedia I’m glad it sorted itself out as the customer service woman said id need a new hub which she said she’d order and would arrive Tuesday (6/8/19). Which it hasn’t. I’m glad I didn’t need it #virginmedia
-
Dave Ashurst
(@DWA2005) reported
from
Knutsford, England
@virginmedia spent hours on the phone trying to sort out an extension to my account, to find being charged more than was confirmed. To say customer service is woeful is an understatement
-
Alee
(@AleeOwnzz) reported
from
Stoke-on-Trent, England
@toastwiz @virginmedia Gotta be a pretty big issue to take 10 days Jesus
-
Alistair Walker
(@Texasally6) reported
from
Macclesfield, England
Being shit at customer sevices is not unique but @virginmedia take it to a special level of ****
-
bazza baz
(@demonbaz666) reported
from
Stoke-on-Trent, England
Internet is shit will be streaming sum time tonight fking virgin media r shit
-
𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.
-
Les Chaplin
(@LesChaplin) reported
from
Stoke-on-Trent, England
@virginmedia I am not stupid I get that! However, the text I received said welcome to Greece you can use your phone exactly the same as if in the uk so I had absolutely no reason to switch roaming off when I never left the resort. I have kept the texts which state exactly that
-
Anthony Hibbs
(@HibbsA) reported
from
Newcastle-under-Lyme District, England
@Paulout @BT @virginmedia I can’t believe how bad BT have been over this. Advisors just seem to want to keep you talking even after taking 20+ mins to get through and then do nothing for you. Proper fed up 🙁
-
Will Hook
(@williamtm) reported
from
Crewe, England
@serenium @virginmedia Lots of ISPs don’t support it, not just VM.
-
David Knight
(@Knightfight7) reported
from
Stoke-on-Trent, England
@virginmedia £100 per month for WiFi that is virtually unusable and tv where five of my paid sports channels and three movie channels are unwatchable.Shocking service
-
Les Chaplin
(@LesChaplin) reported
from
Stoke-on-Trent, England
@virginmedia Yes absolutely, soon as we landed I got the message saying I was in Greece and could use my mobile exactly the same as in the UK. At no point did it say to check for other countries in case they stole my network! I had been on the same network all week from 26th August
-
James O'Hara
(@jamesjohara) reported
from
Newcastle-under-Lyme District, England
Er....@virginmedia it's not working!
-
Julie Podet
(@JuPo71) reported
from
Crewe, England
@virginmedia It took over 50 mins to get through to receive no relevant assistance or guidance. However no problem in taking the DD of £100 every month !!
-
Stan Hall
(@StanHall20) reported
from
Bollington, England
@virginmedia why is virgin media customer service so BAD, supposed to be a multi-million pound company MY ARSE
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
David Groom
(@groomyxs) reported
from
Ollerton and Boughton, England
@R_M_Jewellery @ComplainingCow Do most service providers not offer internet without a landline? I thought it was common practice nowadays. I know Virgin media have been doing it for years as a standalone service but not within their packages so much.
-
KIRAN SINGH BIRK
(@Sarpanch1971) reported
@virginmedia OK managed to log in and in a queue? I thought this was a 1-to-1 chat? I don't wish to speak to any of the so called customer services team. I'd rather chat with you
-
Cettina norton
(@norton_cettina) reported
@virginmedia I've been told technical issues means I've yet to receive the email or have my virgin media updated to select activate. 2 weeks of technical issues.
-
Afozee
(@Afozee1) reported
@virginmedia @virginmedia this doesn’t make sense, if you would like to listen to recordings I can provide you with my account number or phone number.. can’t take this anymore, all I want is to be a happy customer didn’t sign up for all this..
-
thecrimsoncrisp
(@Crimsoncrisp) reported
@virginmedia Yes like I said it says everything’s fine on your service page but there’s clearly a broadband issue from what I’ve been seeing online with everyone
-
Afozee
(@Afozee1) reported
@virginmedia @virginmedia the customer service did confirm this and promise to add the credit and fee wave to my account and since over a month now they have not, called 7 different occasions, if you want kindly get someone to contact me I can provide you my number..
-
Ben Brearley
(@brears1) reported
@vmbusiness morning - my service is completely down this morning in Maidenhead - any help you can offer?
-
Ellen Mikals
(@MsMikals) reported
@virginmedia I have tried speaking to someone via WhatsApp for 5 days now and I keep on being redicted to some else. So please don’t say I can cancel via WhatsApp because I CANT!
-
Yasmin Nessa
(@yasnessa) reported
@virginmedia my internet is terrible, I can never work from home because there’s so much lag or it disconnects
-
Simon Turtington
(@simonturt) reported
@virginmedia Finally - agent logged an IT ticket for me re : username issue - ref 45791048. 10/6 Rang and ordered WiFi access point number 2 - couldn't order the 3rd - got to ring back and do that once the other has been delivered…WHY?? Also advised that my sign in issue with