Virgin Media outages and service status in Congleton, England

Problems in the last 24 hours in Congleton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Congleton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Congleton, England

The most recent Virgin Media outage reports came from the following cities: Stoke-on-Trent, Macclesfield, and Wilmslow.

City	Problem Type	Report Time
Stoke-on-Trent	TV	5 days ago
Stoke-on-Trent	TV	5 days ago
Stoke-on-Trent	TV	5 days ago
Stoke-on-Trent	TV	6 days ago
Stoke-on-Trent	TV	6 days ago
Stoke-on-Trent	TV	7 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Congleton, England

Latest outage, problems and issue reports in Congleton and nearby locations:

• 
  Allan Webb (@allanwebb69) reported 12 minutes ago from Stoke-on-Trent, England

  @virginmedia good to see you have added #DMAX at least just when going to cancel subscription due to lack of channels

• 
  Richie Knight (@richiechuff) reported 14 minutes ago from Stoke-on-Trent, England

  @virginmedia You don’t see chuff all in stoke because of how **** your service as become constant buffering issues now for months How do we claim refunds for loss of service

• 
  James Hope (@gingerjames1990) reported 19 minutes ago from Stoke-on-Trent, England

  @Ofcom how the hell can @virginmedia seriously refuse to allow customers to raise a complaint??? This is bloody awful!!!!!!! Two calls and both calls refuse to allow me to raise a formal complaint!!! Both call takers clearly in a different country and have issues understanding

• 
  Martin Humphries (@MJ_Humphries) reported 22 minutes ago from Wilmslow, England

  @virginmedia I understand you can't take a request. Can you pass this on to customer service, and to someone with the authority to issue cheques?

• 
  Meyrick (@iMeyrick) reported 24 minutes ago from Stoke-on-Trent, England

  @zebadee1985 @virginmedia Virgin Media, fastest speeds but slowest customer service. It’s a massive shame, it really lets them down.

• 
  Moorland (@moorland2) reported 24 minutes ago from Endon, England

  We stopped paying @virginmedia the£90 for what in fairness was complete crap and have bought a Manhattan @FreeviewTV box and couldn’t be happier. We would never go back to virgin or sky for their overpriced TV service

• 
  turnerandhooch® (@Turnerandhooch) reported 26 minutes ago from Newcastle-under-Lyme District, England

  @virginmedia Still no reply , direct debit now cancelled migjt@get a phone call now . Useless organisation never again

• 
  James Hope (@gingerjames1990) reported 29 minutes ago from Stoke-on-Trent, England

  @virginmedia Sorry are you not reading what I am saying? Three calls in the past 90 minutes and still they either don't understand what I'm saying or refuse to take a complaint!

• 
  Joel Womsley (@SoManyJoels) reported 30 minutes ago from Newcastle-under-Lyme District, England

  Hey @virginmedia wifi has been down for 12 hours box has been reset several times, any idea what the problem is : ST5 postcode

• 
  Richard Gannon (@RichardGannon23) reported 32 minutes ago from Newcastle-under-Lyme District, England

  @virginmedia my broadband and TV services seem to be down again since 5am

• 
  Matt Harrison (@paramattharri84) reported 36 minutes ago from Stoke-on-Trent, England

  @KezMH @virginmedia The hardest part of the problem is actually gettong to speak to someone

• 
  Andy (@AndyType2) reported 39 minutes ago from Newcastle-under-Lyme District, England

  @virginmedia Wanted to thank the lady that helped me today. The call ended and it was not me, and I really wanted to thank her. Hopefully you will pass it on, she hung on to the bitter death to help.

• 
  Connor / MN (@CJMontford) reported 40 minutes ago from Newcastle-under-Lyme District, England

  Virgin Media is DOG AWFUL

• 
  Joanne Fallon (@Jo8Pink) reported 43 minutes ago from Macclesfield, England

  @virginmedia My wifi is continually really poor. Been reporting it for ages. Nothing gets done. Called and the 5th person, said I had low connectivity to all my devices and put me onto someone else who said he’d completed some upgrades and it would improve. Said he’d call to check, still not

• 
  Alena (@AlenaCopeland_1) reported 49 minutes ago from Stoke-on-Trent, England

  @Turnerandhooch @virginmedia Shocking service they are

• 
  Bruce (@brollybruce) reported 51 minutes ago from Knutsford, England

  @virginmedia Complete disaster - can you please look on the account and sort out the problem - you have all the authority from the client

• 
  Alistair Walker (@Texasally6) reported 55 minutes ago from Macclesfield, England

  Being shit at customer sevices is not unique but @virginmedia take it to a special level of ****

• 
  Jacqui Riley (@cajriley51) reported 55 minutes ago from Stoke-on-Trent, England

  @virginmedia Sorry doesn't fix the problem

• 
  Matt Harrison (@paramattharri84) reported 56 minutes ago from Stoke-on-Trent, England

  @virginmedia No! I'm not a customer its @KezMH who you need to apologise to. Seemingly your lack of ability to even read this thread properly emphasises your lack of ability to provide acceptable customer service

• 
  Poe{t}ech (@Poetech3) reported 57 minutes ago from Bollington, England

  @virginmedia Have been texting that no since 09:30 - this is after countless message threads, call centres, live chats and everyone says what you are saying and passes me on. No offence, and I appreciate you’re trying to help, but I can’t have another hours-long thread or multi-day live chat.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MR COOL (@Lifeline04India) reported 6 minutes ago

  @virginmedia @VirginMediaNews Dear Team i have shown my interest foir broadband however after registering i should receive details for refernce. But i didnt receive. If i am not getting poroper support fromyou why to go for contract. Please call back urgently

• 
  Daviad Lee (@DeliJoJ82464825) reported 6 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_ultra_IPTV6 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  joey blower (@joeyblower) reported 6 minutes ago

  @y_alibhai @virginmedia What makes you special? Nothing especially after your comments on that poor baby and his caught and convicted killers! I’m guessing your award wasn’t for reading the room? You should never be seen on screen again

• 
  Yasmin alibhai-brown (@y_alibhai) reported 6 minutes ago

  @virginmedia My email account has been locked since last Thursday 11 June. I am an award winning journalist. This has totally disrupted my work. Your customer services raised a ticket P0136 01850 on Saturday to get it unlocked. Nothing has been done. Over to you.

• 
  Some-Nick1976 (@Some_Nick1976) reported 8 minutes ago

  @virginmedia, why is your Internet consistently awful at this time every single night

• 
  Dan Stevens (@DanStev14730264) reported 10 minutes ago

  @virginmedia Hi I was asked to direct message in regards to the services all being down for the last 3 days and then being told services will be down until the 10th of July, completely unacceptable. I would like to know what you are going to do about it pls. Asap

• 
  aldo (@ukaldo2) reported 12 minutes ago

  @virginmedia The service has now been maintained but on us to ensure that's the case. You shouldn't have had one of your sales reps pressure my mother night after night without checking a service could be provided within your budget

• 
  Steve Wright (@wobbleatbar) reported 13 minutes ago

  @virginmedia over the last couple of weeks I have been getting CS2004 errors. Sometimes it clears in a minute or so sometimes I have to reboot I’m in HA4 area. Please advise.

• 
  Yasmin alibhai-brown (@y_alibhai) reported 14 minutes ago

  Calling @virginmedia my email system has been 'locked' for five days now. I can't work without access to them . Two calls to you, each took one and a half hour to get through. Promises were made. Not kept. Disgraceful customer care.

• 
  Nolan (@nolan1874) reported 15 minutes ago

  @virginmedia is the internet down in DY10 Worcestershire?