Virgin Media outages and service status in Congleton, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Congleton, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Total Blackout.
- TV (90%)
- Internet (5%)
- Total Blackout (5%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Congleton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Congleton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 23: Problems at Virgin Media
Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Congleton, England
The most recent Virgin Media outage reports came from the following cities: Stoke-on-Trent, Wilmslow, and Macclesfield.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent
|
TV | 7 days ago |
|
Stoke-on-Trent
|
TV | 9 days ago |
Community Discussion
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Virgin Media Issues Reports Near Congleton, England
Latest outage, problems and issue reports in Congleton and nearby locations:
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Lesley Arnold (@LesleyA14768590) reported from Stoke-on-Trent, EnglandOk so vigin tv is down and with error code they say ring 150, fine ring 150 as they cant tell us on line the problem but they then say ' right now we are busy, you might like to call us later......goodbye! Thanks a bunch @virginmedia, customer service not good at all
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turnerandhooch® (@Turnerandhooch) reported from Newcastle-under-Lyme District, England@virginmedia Still no reply , direct debit now cancelled migjt@get a phone call now . Useless organisation never again
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Mark ODonnell (@TheLensman) reported from Newcastle-under-Lyme District, England@virginmedia It might be best if you send a DM - we had a phone call from people who said they were virgin support. We have a phone number but the call felt wrong
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Dave Ashurst (@DWA2005) reported from Knutsford, England@virginmedia @stewartbowie4 Last update on the link you provided nearly 3 hours ago, communication with customers is woeful. Is there any sort of estimate to fix?
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Martin Humphries (@MJ_Humphries) reported from Wilmslow, England@virginmedia Numerous times, and they are simply obstructive and unwilling to sort the problem. I'm appalled by the service quality.
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dean condliffe 🏴 (@DeanCondliffe) reported from Stoke-on-Trent, England@virginmedia John, please check my file. I’ve called several times, to be told somebody will contact you regarding your complaint. I ask to speak to a manger I’m told, none available. Appreciate this is not your fault buts it’s an utter **** show. I’ll let @Ofcom take the lead from here.
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Matthew Hughes (@MattHugheslives) reported from Stoke-on-Trent, EnglandSo @virginmedia is increasing their prices by £8.50 pm. Wouldn't mind so much if they had decent service, eifi that doesn't cut out when i go upstairs, Sky Atlantic etc. Would go with @SkyUK but their wifi doesn't like bloody copper pipes.
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Martin Humphries (@MJ_Humphries) reported from Wilmslow, England@virginmedia I'm not typing out everything, having repeated myself for the last four months. See a/c 594717402 (area ref 20) for details. Customer service promised to call 30 mins after our latest conversation today. No call, 7 hours and counting. Just send the cheques!
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dean condliffe 🏴 (@DeanCondliffe) reported from Stoke-on-Trent, England@virginmedia you know when a customer makes a complaint (twice) and you say that the customer will receive a phone call within 24-48hrs. Is this true or do you just make it up as you go along? Thanks.
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Joanne Fallon (@Jo8Pink) reported from Macclesfield, England@virginmedia My wifi is continually really poor. Been reporting it for ages. Nothing gets done. Called and the 5th person, said I had low connectivity to all my devices and put me onto someone else who said he’d completed some upgrades and it would improve. Said he’d call to check, still not
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Wayne Thomas (@martialartnerd) reported from Stoke-on-Trent, England@virginmedia absolutely shocking treatment when trying to sort an upgrade out, asked to speak to the manager was told I can't sniggered at and the phone was then put down... we have three contracts Internet and tv with you safe to say we won't be renewing
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bazza baz (@demonbaz666) reported from Stoke-on-Trent, EnglandNo stream at the minute guys has virgin media has gone down more than my girlfriend 🙁🙁hopefully I will get on later guys.
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Matt Bennett (@MattBennett93) reported from Stoke-on-Trent, England@virginmedia Well do you not think if I'm only getting a service for 80% of the time, I should only be paying 80% of the bill?
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Moorland (@moorland2) reported from Endon, EnglandWe stopped paying @virginmedia the£90 for what in fairness was complete crap and have bought a Manhattan @FreeviewTV box and couldn’t be happier. We would never go back to virgin or sky for their overpriced TV service
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Rocketman_86 (@Rocketman_86) reported from Stoke-on-Trent, England@virginmedia Yes. No human tone. No customer service. The usual have you tried changing the batteries in your phone, could it be your handset etc ( they bought new ones 6/7 week ago thinking it was them) may be they should ask Virgin Media to reimburse them
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Lady Gray (@princessandtoad) reported from Newcastle-under-Lyme District, England@StaffordTownUK @virginmedia It’s virgin media..... same reason I left..... my speed was awful
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Richard Gannon (@RichardGannon23) reported from Newcastle-under-Lyme District, England@virginmedia my broadband and TV services seem to be down again since 5am
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Poe{t}ech (@Poetech3) reported from Bollington, England@virginmedia I have got through only twice on tel - was told to email as I want to close the account after moving house. Service at old address not been used for over 3 months now. No one replies to the emails.
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Poe{t}ech (@Poetech3) reported from Bollington, EnglandMis-sold and given wrong advice. And now sending threatening letters for a mobile hub we used for 28 days while waiting for our wifi service from Virgin Media. Threatening to send us to a debt collection agency is a complete disgrace. @ThreeUK how do you sleep at night?
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Meyrick (@iMeyrick) reported from Stoke-on-Trent, EnglandMe to the controller after reconnecting to @vatsim for the 5th time in one flight due to the virgin media outage.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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RK8 (@Rahul_Kotecha) reported@virginmedia on chat with you for nearly two hours and have still not got seen what your "best price" is. Shocking customer service
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Horatio Bullwinkle (@harryvek) reported@virginmedia Why do your customer services call me every day when I've told them I'm not interested in taking any more services than I already have. Just today I took a call and told them to stop calling me, no one answered on the other side and then just hung up, how rude !!!.
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SFB-Mod (@cycleprawn) reported@DeviateDefiant @virginmedia @MoneySupermkt Scum company. Lying cheats on their OS call centres. Worst customer service I’ve ever experienced.
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Dmitriy Lobov (@DymDymok) reported@DeviateDefiant @virginmedia @MoneySupermkt 18 years? Man, has it never occured to you to check what alternative were?
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Daph ¹⁶ ³ ³⁰ (@daphmc_) reported@Rugby_Scoop @virginmedia Ireland needs to face the facts they’re still rattled since the 2023 WC QF… probably facing the same issues that the head coach has stayed on a fraction too long now and it’s not working. Agreed with Marshy, sort your own issues.
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Tom Poole 🇬🇧✳️ (@TheRealTomPoole) reported@virginmedia - we're trying to cancel your services since the bill has gone up over £80pm. How do I do this, we need to speak to someone in cancellations but I can only get through to sales?
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EL Divo. (@EugeneLeach) reported@Rugby_Scoop @virginmedia Typical arrogance of ex All Blacks,🤡when we were beating them,they had plenty of excuses. Irish analysts also highlighted the many handling errors of the Irish team. 6 clear turnovers prevented,blatant knock on,we're we had 3/1 overlap,penalty try ? 1st Yellow was 20minute red🤡
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Virgin Media News (@VirginMediaNews) reportedThe US has carried out a ninth consecutive night of strikes against Iran. US Central Command said it targeted Iranian military and communication capabilities. Iran also claims two oil tankers exploded in the Strait of Hormuz. The attacks follow the deaths of two US service members who were killed in Jordan during missile and drone attacks by Iran. 📺 More on Virgin Media PLAY
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Virgin Media News (@VirginMediaNews) reportedA man is in a serious but stable condition in hospital following a shooting incident in Limerick. The incident happened at a residence on Hyde Avenue in Ballinacurra Weston at around 4.30pm yesterday. A man in his 60s was taken to University Hospital Limerick to be treated for serious injuries. Gardaí are appealing for witnesses and say investigations are ongoing. 📺 More on Virgin Media PLAY
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Jessica Simpson 😺🐶🐾 (@Jess_Simpson645) reported@virginmedia thank you for offering help via a DM, but you have sent me quite a lot of the exact same messages now - only one was needed. I have already told you that one of your engineers is coming out tomorrow to check everything is okay and get everything working properly. At this point I will only need to contact you if the engineers visit isn’t successful.