Virgin Media Outage Report in Congleton, Cheshire East, England
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The latest reports from users having issues in Congleton come from postal codes CW12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Congleton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Congleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Congleton, Cheshire East, England
The most recent Virgin Media outage reports came from the following cities: Stoke-on-Trent, Macclesfield, Congleton and Crewe.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
||
| Macclesfield |
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| Macclesfield |
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| Stoke-on-Trent |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Congleton, England
Latest outage, problems and issue reports in Congleton and nearby locations:
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Robot Monkey
(@BeppoMonkeyBoy) reported
from
Bucknall, England
@virginmedia shocking service already thinking of cancelling, and I’ve not even been setup yet. I’d avoid, maybe I’ll talk to the other fiber in my area, I think they are a lot cheaper.
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Sarah Louise Bowen
(@mrssbowen) reported
from
Bucknall, England
@virginmedia should be avoided no customer service just a chat full of nonsense !!
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Jay Tungsvik
(@Th3V1k1ng) reported
from
Bucknall, England
@virginmedia Nope... back home after being out since 7am. And guess what... no virgin broadband... Still. I can't work. I can't stream. I can't log into the EA/STEAM apps to play games on my pc. Thanks for putting my costs up and dropping the service @virginmedia
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🍃Lana Banana🍂
(@Laaana_bananaaa) reported
from
Stoke-on-Trent, England
How ******** can Virgin Media say it's too expensive to connect us with WiFi in this area and would take them years to earn it back, when other people in the smae street have it!!??? 🙃😠
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Neil Barker
(@NeilBarker72) reported
from
Stoke-on-Trent, England
Is anybody having issues with @virginmedia internet. My neighbours is running ok but is off.
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Cook Pass Babtridge
(@andytideswell) reported
from
Stoke-on-Trent, England
@virginmedia absolutely awful service. So much for looking after elderly and vulnerable customers. Trying to sell services that are not needed or wanted.
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Ant Sheeran 🤙🏻
(@sh33ran7) reported
from
Stoke-on-Trent, England
@virginmedia I have yes and there is no problem detected. This has been happening for 3 days now.
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Ant Sheeran 🤙🏻
(@sh33ran7) reported
from
Stoke-on-Trent, England
@virginmedia Yes I’ve checked it each time it has occurred and there’s no problem showing, I’ve also restarted and rebooted numerous times over the last couple of days and it still intermittently just stops working.
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Ant Sheeran 🤙🏻
(@sh33ran7) reported
from
Stoke-on-Trent, England
@virginmedia what is happening with your broadband?? I don’t pay stupid amounts of money each month for it not to work!!!!!
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Wayne Thomas
(@martialartnerd) reported
from
Stoke-on-Trent, England
@virginmedia absolutely shocking treatment when trying to sort an upgrade out, asked to speak to the manager was told I can't sniggered at and the phone was then put down... we have three contracts Internet and tv with you safe to say we won't be renewing
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Norbert Lad.
(@maximuslid) reported
from
Knutsford, England
@virginmedia That's just an automated service that sends me to the app. So still unresolved.
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Norbert Lad.
(@maximuslid) reported
from
Knutsford, England
@virginmedia can someone contact me please. I've made changes to our VM account and the bill looks wrong. I've called the offshore team twice and just get bounced around before the line goes dead. Unacceptable service. Please resolve.
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Ant Sheeran 🤙🏻
(@sh33ran7) reported
from
Stoke-on-Trent, England
Get priority tickets for Peter Kay virgin tell me as I’m a customer, yet I can’t even get on the O2 priority app. Sort it out @virginmedia @O2
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Matt Bennett
(@MattBennett93) reported
from
Stoke-on-Trent, England
@virginmedia Well do you not think if I'm only getting a service for 80% of the time, I should only be paying 80% of the bill?
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Jessica Oliver
(@Jess_L_Oliver) reported
from
Newcastle-under-Lyme District, England
@virginmedia I’ve now got an “intermittent signal issue” message
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Steve woolliscroft
(@swoolly1970) reported
from
Stoke-on-Trent, England
@virginmedia I’m trying to watch @stokecity , I pay you good/ hard earned money for your service and this is what you give #shocking
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Daz (Oaky) Holdcroft
(@dazholdcroft1) reported
from
Stoke-on-Trent, England
@TerryBossons @virginmedia Since Covid no body answers phones any more crazy, shocking though that is @TerryBossons really bad costumer service and lack of information I had this with Sky very similar 2 very poor service providers with little thought of what’s going on in todays climate
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Joanne Fallon
(@Jo8Pink) reported
from
Macclesfield, England
@virginmedia My wifi is continually really poor. Been reporting it for ages. Nothing gets done. Called and the 5th person, said I had low connectivity to all my devices and put me onto someone else who said he’d completed some upgrades and it would improve. Said he’d call to check, still not
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Joanne Fallon
(@Jo8Pink) reported
from
Macclesfield, England
@virginmedia I’ve been waiting, yet again, for 10 days to get a call to resolve my wifi issue. Can’t contact you by website and I’m not sitting for another 90mins to get passed round 6 people 😡. Ongoing issue for far too long now. 8 years I’ve been a customer, like it matters??
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Jamie Hill
(@_Hill_J) reported
from
Wilmslow, England
@Defencebrief @wonkytodger @virginmedia Their download speeds are good but their upload speeds are pretty poor.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rav
(@rav_landa) reported
@virginmedia Internet is so ******* **** keeps going off!!! @SkyUK im sorry for leaving you I promise I will be back after these next **** 17 months
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linzi
(@_LinziM) reported
@Dc7073Bloss @O2 @virginmedia Hey I'm currently having the same problem, have you managed to sign in yet?
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Asp1
(@adampreedy) reported
@virginmedia No, this is the sky sports app. Have tried this and it doesn't work. Appalling service and clearly a wider known issue. Can I expect a Refund for the lack of access to the service I'm paying for?
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MICHAEL
(@WELSHDRAGON135) reported
@virginmedia There's problems with the log in . Asks me to verify it's me but NOTHING HAPPENS . I cannot access @skysports on my phone !!!!!! SORT IT OUT , ITS BEEN DOWN 3 DAYS TO MY KNOWLEDGE
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Asp1
(@adampreedy) reported
@virginmedia I am in and endless loop trying to sign into my sky sports app getting error IDF-12B. I can't get to actually speak to someone as your automated call decision tree is so bad. I'm paying for a service I can't currently access. Totally unacceptable
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Lewis Gillett
(@LewisGillett) reported
@virginmedia outage again in Nottingham. Reminds me I must switch to another provider soon because Virgin Media is unbelievably unreliable.
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yames
(@YamesAlexander) reported
@burningfury247 @virginmedia Go to downdetector and compare Virgin Media with sky or BT, it's terrible. Planning on switching soon.
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Wilko
(@JWilko1983) reported
@virginmedia your customer service is appalling. Nearly 5 hrs of phone calls in a month to try and sort my account, from the incorrect package, inability to link my virgin media/O2 ID to my account number to watch Virgin TV Go to now promised phone calls that don’t materialise
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tony
(@WardFish5tony) reported
@virginmedia Hi, I'm still having problems logging into my sky sports app on my phone. I can watch every channel on the TV go app for virgin media including TNT sports but it still won't allow me to view sky sports.
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Samantha Stancomb
(@Bullpup2) reported
@virginmedia Yes...but it doesn't go into mine. I had to sort out a new Virgin media/O2 login, download the app, get a message ten times to Gmail to click on, get a code to my phone, put in account information and get access to my husband's account!