Virgin Media outages and service status in Congleton, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Congleton, including 0 direct reports.
- The most common problems reported in this area mention TV and Internet.
- The most recent signal from this area was received Aug 29, 1:51 PM GMT+1.
- TV (56%)
- Internet (44%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Congleton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Congleton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Congleton, England
The most recent Virgin Media outage reports came from the following cities: Stoke-on-Trent, and Wilmslow.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent
|
Internet | 4 days ago |
|
Wilmslow
|
Internet | 13 days ago |
|
Stoke-on-Trent
|
TV | 14 days ago |
|
Stoke-on-Trent
|
Internet | 15 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Congleton, England
Latest outage, problems and issue reports in Congleton and nearby locations:
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Chris Walton (@Ohrate_Tri) reported from Stoke-on-Trent, England@virginmedia how do I organise a home move service. I’ve been on hold on the online chat since yesterday teatime. No one is answering or speaking to me in there.
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Andy Welsh 🍕 (@imandywelsh) reported from Stoke-on-Trent, England@virginmedia Don't worry you're rep is long gone! It was just the worst timing to rock up & block our extremely tight side road 👌🏻
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Andrew Dickerson (@andy_dickerson) reported from Stoke-on-Trent, England@virginmedia Yes I did and Tuesdays fault was shown and yesterday's wasn't so how about you provide the service I pay for. If this continues I will begin getting quotes from other service providers as I am fed up of dealing with bots and spammers claiming to be from you.
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dean condliffe 🏴 (@DeanCondliffe) reported from Stoke-on-Trent, England@virginmedia you know when a customer makes a complaint (twice) and you say that the customer will receive a phone call within 24-48hrs. Is this true or do you just make it up as you go along? Thanks.
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Will Hook (@williamtm) reported from Crewe, England@serenium @virginmedia Lots of ISPs don’t support it, not just VM.
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Ant Sheeran 🤙🏻 (@sh33ran7) reported from Stoke-on-Trent, England@virginmedia what is happening with your broadband?? I don’t pay stupid amounts of money each month for it not to work!!!!!
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Neil hughes (@hughes_nh) reported from Stoke-on-Trent, England@DUCKmagstoke When will people learn that virgin media it terrible compared to sky 🤔
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Richard Shuttleworth (@shuttsi77) reported from Wilmslow, England@virginmedia Just Apple, they struggle to connect and buffer whereas non Apple laptops are fine, for example. Either that or it’s our WiFi? Please help?
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Pete (@shedleveller) reported from Macclesfield, England@virginmedia hi our phone line has been down since yesterday afternoon it's not to bad for me but have a few elderly neighbours who don't have mobiles and are relying on there landline could you please let me know when this will be fixed ?
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Norbert Lad. (@maximuslid) reported from Knutsford, England@virginmedia can someone contact me please. I've made changes to our VM account and the bill looks wrong. I've called the offshore team twice and just get bounced around before the line goes dead. Unacceptable service. Please resolve.
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#bandit4president (@xTrustBandit) reported from Stoke-on-Trent, England@virginmedia u guys ******* suck . Worst internet UK
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Martin Humphries (@MJ_Humphries) reported from Wilmslow, England@virginmedia But you will appreciate that I have zero confidence that you will resolve the issue as a web chat is no different to the numerous other phone calls we have made.
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Mark ODonnell (@TheLensman) reported from Crewe, England@virginmedia The number used 01455443469 in the UK. They said they had detected problems on our router & wanted to help. They asked me to enter a web site. Having spent almost 40 years in IT I felt it was wrong. The router does have slow moments but I had not reported it.
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Joanne Fallon (@Jo8Pink) reported from Macclesfield, England@virginmedia My wifi is continually really poor. Been reporting it for ages. Nothing gets done. Called and the 5th person, said I had low connectivity to all my devices and put me onto someone else who said he’d completed some upgrades and it would improve. Said he’d call to check, still not
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Ant Sheeran 🤙🏻 (@sh33ran7) reported from Stoke-on-Trent, EnglandGet priority tickets for Peter Kay virgin tell me as I’m a customer, yet I can’t even get on the O2 priority app. Sort it out @virginmedia @O2
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James Hope (@gingerjames1990) reported from Stoke-on-Trent, England@reddersmufc @Ofcom @virginmedia It is awful! Virgin are very expensive compared to many other TV providers yet the customer service is very poor and does NOT suite the price. I'm sick of arguing with them to get the simplest of issues resolved
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Inland Empire 777 (@InlandEmpire777) reported from Nether Alderley, England@virginmedia None of that shit, that's an absolute fact, trust me.
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Jay Tungsvik (@Th3V1k1ng) reported from Bucknall, England@virginmedia Nope... back home after being out since 7am. And guess what... no virgin broadband... Still. I can't work. I can't stream. I can't log into the EA/STEAM apps to play games on my pc. Thanks for putting my costs up and dropping the service @virginmedia
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Rocketman_86 (@Rocketman_86) reported from Stoke-on-Trent, England@virginmedia Yes. No human tone. No customer service. The usual have you tried changing the batteries in your phone, could it be your handset etc ( they bought new ones 6/7 week ago thinking it was them) may be they should ask Virgin Media to reimburse them
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Jamie Hill (@_Hill_J) reported from Wilmslow, England@Defencebrief @wonkytodger @virginmedia Their download speeds are good but their upload speeds are pretty poor.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lee Harris (@LeeHarris) reportedHey @virginmedia, my internet has been down since 6pm yesterday and you still haven't managed to fix it. FFS! SORT IT OUT!
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Jenny Do Nascimento (@jdonascimento) reportedI moved house on August 28th and Virgin Media has been unable to connect my internet service. It's terrible service; I've wasted hours talking to them with no results. @Virgin #England
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Escape to the Garden (@JanetsEscapades) reported@virginmedia I have recently closed by Broadband account. I returned your equipment on 25th August 2026. I have an in-post receipt. However, your email is no reply & there is no contact phone number for customer service? I am now getting further emails about returning this!
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Adam (@adamebond) reported@4Viewers The Channel 4 app on Virgin Media 360 isn’t loading. It gets to a title screen and goes no further. Is this an issue on your end or theirs?
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Sharon Williams (@SharonWill65057) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_Best_IPTV53 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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Crystal Q (@MizzCQ) reported@virginmedia LION S1, E4 appears to be @NatGeo LION S1, E1. Can you please fix this.
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Ian Kill (@IanKillip) reported@MelJanie @virginmedia I’ve never had a problem that’s not been sorted quickly and conveniently.
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John Munro (@Munro78) reported@virginmedia Got an email saying my contract expires soon. Taking my payments from £73.50 to £137.50 - I can’t seem to find any new deals that would bring my payments down to what my original contract was. Unless I become a new member and you charge £49.99. This can’t be right?
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lightnet1 (@lightnet1) reportedVirgin media offer a box , then don’t, offer remote control instead, cut your signal strength …ask to renew your contract way before end .. DODGY AVOID
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ℂ𝕒𝕣𝕣𝕪𝔾𝕒𝕣𝕪 🇬🇧 (@CarryGaryUK) reportedVirgin Media has such crap service honestly. No Internet for one week is just not good enough @virginmedia.