Virgin Media

Virgin Media Outage Report in Littleton, Cheshire West and Chester, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Littleton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Littleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Littleton, Cheshire West and Chester, England 04/18/2025 20:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Littleton, Cheshire West and Chester, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Runcorn, Prenton, Widnes, Wrexham, Ellesmere Port, Queensferry and Chester.

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City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool E-mail
United KingdomLiverpool Total Blackout
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Littleton, England

Latest outage, problems and issue reports in Littleton and nearby locations:

  • Robertlfc_ Rob (@Robertlfc_) reported from Liverpool, England

    @virginmedia thanks for the awful internet service, f*cking useless you are

  • Nicolajb87 Nicola Bates (@Nicolajb87) reported from Liverpool, England

    @virginmedia can you help my mum and dad they have had no telephone line since yesterday. The internet also went off but that seems to be back on now. It’s vital we get the phone on asap

  • Carpo_vp Carpo (@Carpo_vp) reported from Chester, England

    Ah another day of piss poor service from @virginmedia 0 Internet connection since 6am.... Thanks Branson 😒

  • RayWaring Ray Waring (@RayWaring) reported from Liverpool, England

    @virginmedia Sorry I really don’t get it. A few hours ago I was told that your team would investigate etc. Now you’re telling you don’t have any access so I’m left to hang on with no one from VM being able to update me. Is that it?

  • DoctorRood DRood 🏳️‍🌈🎗 (@DoctorRood) reported from Chester, England

    @virginmedia What does Virgin do for disabled people, when their internet goes down?

  • Billzy79 Billzy (@Billzy79) reported from Liverpool, England

    @Jacedafaceis @virginmedia Yes. Been out to lake district, and 4G mobile phone signal was quick and more reliable than the broadband. And people thought it was normal.

  • RayWaring Ray Waring (@RayWaring) reported from Liverpool, England

    @virginmedia Please contact me via this route - will be the quickest way to respond and resolve the issue

  • kevsauno Kevin Saunderson* (@kevsauno) reported from Liverpool, England

    @virginmedia hello, issues with TV and WiFi in Liverpool L12 area this morning. No issues showing on the app. Tried all the usual stuff but still no connection.

  • Parleyyyyyy Josh (@Parleyyyyyy) reported from Liverpool, England

    @virginmedia I’ve just done that. If you watch the video though you’ll see it doesn’t even let me get to the login page. As soon as I click on virgin media customer it tries to take me to a website & then closes down

  • Nicolajb87 Nicola Bates (@Nicolajb87) reported from Liverpool, England

    @virginmedia Im not free no but shes managed to get a whats app going although the numbers they are giving her are not working. She just wants her phone to work.

  • Simonrob1984 Simon Roberts (@Simonrob1984) reported from Saughall, England

    @virginmedia why is the service down in Chester area? #virginmediadown

  • Robertlfc_ Rob (@Robertlfc_) reported from Liverpool, England

    @virginmedia is honestly the worst company for WiFi

  • J0er_82 Jo3r (@J0er_82) reported from Garston, England

    @virginmedia whys your Internet ****?? Never works when I want it to

  • DoctorRood DRood 🏳️‍🌈🎗 (@DoctorRood) reported from Chester, England

    @virginmedia I never expected any engineer, because I'm aware it's an outage that affects a lot of people. But your CS responses could be a lot better.

  • Robertlfc_ Rob (@Robertlfc_) reported from Liverpool, England

    @virginmedia fix ur awful service!!!!

  • AckerHeron Tony (@AckerHeron) reported from Liverpool, England

    Hi @virginmedia, my dear old mum has been on the phone for 20 minutes because her broadband has gone down. Your advisors keep saying to reset the hub and disconnecting before it's sorted. Any ideas? Still using the crap one you sent years ago despite her recontracting

  • ColinBe76578911 Colin (@ColinBe76578911) reported from Liverpool, England

    @MrCallum011 @virginmedia @peterkay_co_uk Ditto . Been down more than a ****** knickers lately

  • 92Tevs Thomas Evans (@92Tevs) reported from Liverpool, England

    @virginmedia do you want the prize for the shittiest broadband ever or would you like to fix my internet service?

  • Robertlfc_ Rob (@Robertlfc_) reported from Liverpool, England

    Sort your awful Wi-Fi out @virginmedia

  • bikbee ikkivllattun (@bikbee) reported from Chester, England

    No Wi-Fi internet in my area @virginmedia man down apparently 🙄@O2 signal **** … not sure what they’re excuse is 🤔😳….So I’m roaming round with my phone in the air hoping to get lucky 🍀 😳😩

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jimwebber Jim Webber (@jimwebber) reported

    @virginmedia @CKotselidis No, I looked on the offers and upgrades section of your website after you sent me an email saying Gig1 was rolled out across your whole network.

  • briseglace bass axis (@briseglace) reported

    @virginmedia For the umpteenth time, I was told someone would come today, only to phone and be told it will be fixed tomorrow instead. AGAIN. Is anyone ever going to come round and fix this? Or am I just going to keep having the same conversations with you over and over?

  • KeatiSgP SGPKeating (@KeatiSgP) reported

    @virginmedia To be honest I’m not bothered about an investigation at this point, I just want the Maxit cancelled and nothing taken from my account. I’ll cancel the broadband asa I get a new provider and cancel mobile at the end of the contract. Had enough of Virgin.

  • salman_ghani Salman Ghani (@salman_ghani) reported

    @virginmedia after rescheduling installation 2 times, you have changed again. There is no planning and organisation in your teams. This is how you treat people sign up for 1GB broadband. By far the worst customer service I have ever seen.

  • lfcntha lfcnthat (@lfcntha) reported

    @virginmedia I was on WhatsApp with the retentions team when he advised me I couldn’t cancel a new agreement as I’d already signed up (10 mins earlier) and I’d be subject to a early disconnection fee if I didn’t get the volt package

  • Westlondon7 Andy (@Westlondon7) reported

    @virginmedia Thanks for that but it doesn't resolve the issue of why the app doesn't remember my device. It could be reset today but I'd still have to keep replacing a device for the same device every time I log in

  • Sunbeam85x DavidCF1985 (@Sunbeam85x) reported

    @virginmedia Is there issues with your service today? Me and my partner have had very little or no signal all day today.

  • kln_nurv D K (@kln_nurv) reported

    @virginmedia @dannyjpalmer It is normal to have *minimum* requirements. Removing the 12 character limit would solve a lot of issues though. Usually such specific length requirements mean the password is stored insecurely. You should refer this to your development team or escalate to the device vendor.

  • Smileybyte Maureen Hendry (@Smileybyte) reported

    @virginmedia Extremely fed up of everyone saying sorry. It really does not help. I would just like the service I am paying for. We both work from home so the internet is critical. It’s impossible to speak to anyone at virgin

  • tjcmorgan insecurity matters (@tjcmorgan) reported

    @dannyjpalmer @UK_Daniel_Card @virginmedia Cyber Essentials #fail