Virgin Media

Virgin Media Outage Report in Littleton, Cheshire West and Chester, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Littleton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Littleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Littleton, Cheshire West and Chester, England 01/24/2025 20:55

January 24: Problems at Virgin Media

Virgin Media is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Littleton, Cheshire West and Chester, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Prenton, Ellesmere Port, Runcorn, Widnes, Chester and Wrexham.

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City Problem Type Report Time
United KingdomLiverpool Total Blackout
United KingdomLiverpool Total Blackout
United KingdomLiverpool Internet
United KingdomPrenton TV
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Littleton, England

Latest outage, problems and issue reports in Littleton and nearby locations:

  • PHEFC83 PH (@PHEFC83) reported from Liverpool, England

    @TonyhEFC @mickwickjunior @virginmedia Phoned them, she messed around with settings and ****. Back to 100mb earlier. Still swerving them though. Been shite for about 2 weeks

  • Sandie42Hunter sandra hunter (@Sandie42Hunter) reported from Widnes, England

    @virginmedia been on the phone 1hour. 10 mins 2 departments both passed me on trying to get technical help, line went dead ,now waiting again 20 mins in. Wouldn’t mind I have gone for a bigger package not trying to cancel .

  • Samanth32789588 #hellomynameis Samantha Miller (@Samanth32789588) reported from Liverpool, England

    @virginmedia Hello @virginmedia it hasn’t worked 👋🏻 SOS 🆘 I need access to my email account again please that you locked to help us.

  • Lee_Dsu colin forbes (@Lee_Dsu) reported from Chester, England

    @virginmedia Last night. Told they would text me a service link which will keep me up to date. Haven't recieved this text. Said they had no idea when the fault will be repaired.

  • Nathann_B Nathan Booth (@Nathann_B) reported from Liverpool, England

    Is it just me or @virginmedia mobile gone down 🤬🤬

  • Samanth32789588 #hellomynameis Samantha Miller (@Samanth32789588) reported from Liverpool, England

    @virginmedia Tues realised we’d been hacked via phishing email. Contacted Customer Service everyday for help & they have been useless. Told us they would turn our emails off for 48hrs to secure it. They’re can’t now get us back on despite 📞over an hr.😡

  • djkevjames Kev James (@djkevjames) reported from Runcorn, England

    @virginmedia is there problems in halton/Cheshire area please ?

  • MisterDaz MisterDaz (@MisterDaz) reported from Ellesmere Port, England

    @virginmedia @sportingredLFC Loads of people are having this issue. Stop passing it onto the customer to resolve. I expect a refund for this.

  • Acko_79 Acko (@Acko_79) reported from Liverpool, England

    Sort this **** service out. All night no internet @virginmedia

  • MisterDaz MisterDaz (@MisterDaz) reported from Ellesmere Port, England

    @SkyHelpTeam So the hundreds, or thousands, of people on Twitter who can’t sign in ALL need to contact @virginmedia? It’s not, just possibly, a tech issue you two need to sort out?

  • Lee_Dsu colin forbes (@Lee_Dsu) reported from Chester, England

    @virginmedia Better rip the cable out of the wall and find a decent service.

  • GallowayBronwyn Bronwyn Galloway (@GallowayBronwyn) reported from Garston, England

    @virginmedia pay for BT box office live fight tonight and it comes up with W02 signal error instantly what's that about???

  • djkevjames Kev James (@djkevjames) reported from Runcorn, England

    Leaving @virginmedia today , constant problems and no help , apart from online test that says all is ok £77 per month & no wifi what so ever

  • djkevjames Kev James (@djkevjames) reported from Runcorn, England

    Help please @virginmedia is there a problem in the Wa74et area ?

  • PHEFC83 PH (@PHEFC83) reported from Liverpool, England

    @caffyhank @virginmedia They are shite. I left them 2 weeks ago due to the same issue. 100mb and was getting like 2mb. Although when I phoned up a few days before disconnection, they messed with my settings and I got 100mb!!

  • Samanth32789588 #hellomynameis Samantha Miller (@Samanth32789588) reported from Liverpool, England

    @virginmedia Your Customer Service really is so bad...looks like another hour long phone-call AGAIN with probably somebody AGAIN, who doesn’t know what they’re talking about. Definitely taking our customer else where after this 😡

  • HellsbellsO Helen Walsh-ONeill (@HellsbellsO) reported from Widnes, England

    @virginmedia hi my internet keeps going off my daughter trying to do her A level course in Maths can you see if there’s a problem in are area not happy

  • Widneschappy Widneschappy (@Widneschappy) reported from Widnes, England

    .@virginmedia - Are there problems in Widnes area. My service is down and need it to work

  • MisterDaz MisterDaz (@MisterDaz) reported from Ellesmere Port, England

    @virginmedia @M_Jones1996 So you’ll be compensating all the customers who can’t watch the @LFC game for the SECOND WEEK RUNNING because of the same issue?

  • ThePhilAtkinson Phil (@ThePhilAtkinson) reported from Liverpool, England

    Virgin Media is ******* awful. Anyone know of another Internet provider that isn't complete dogshit?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • PavS_Samra Pavinder Samra (@PavS_Samra) reported

    @virginmedia Yes I’ve text. Do you guys just tweet without actually addressing the issues. What a job 👏🏾👏🏾👏🏾 customer service without delivering actual customer service

  • cryptoslice2018 cryptoslice (@cryptoslice2018) reported

    @virginmedia I am trying to get hold of your customer services to resolve a wifi/BB issue but can't get any response. Please advise?

  • iminfrontofyou ǝʇʎq∀ΛOH (@iminfrontofyou) reported

    @virginmedia you provide a broadband service that goes down once a day, a phone services that goes down once a month and then when customers put up with this for the entirety of their 18 month contract, at the end of this you put the price up by almost a third. #unacceptable

  • jamielusty1 Jamie Lustigman (@jamielusty1) reported

    @virginmedia You clearly don’t respond to phone calls or the messenger service via the website because I’ve been trying all week

  • health4_living Norbert Henriette (@health4_living) reported

    @virginmedia I have had terrible lagging Broadband issues and have tried to call virgin media held on for an hour got cut off. Tried again for another hour got cut off not impressed this has been okay going may switch to BT

  • ifijustsaveyou Tom (@ifijustsaveyou) reported

    my @virginmedia has gone down ffs i wanna play zombies 😭

  • mrmarkryder Mark Ryder (@mrmarkryder) reported

    @virginmedia hi how do I report very slow internet speeds. It mentions the call centres are not taking calls?

  • LeanneCons Leanne (@LeanneCons) reported

    @virginmedia I'm sick of your crappy broadband not working. Since you sent us the new hub it has been worse than ever. Please sort it out

  • Syanarah Sy (@Syanarah) reported

    @JACRunner @virginmedia Says online to call 150 from your landline. Yeah sure just lemme fix it and will do that lol

  • Zaewiy Steve Valeyard (@Zaewiy) reported

    @virginmedia Yes that's correct. I want to order a spare, I'll try that. But also you are supposed to be able to scan the booster into the app and that doesn't work. What setting does the app need?